Hotels in Meurthe-et-Moselle

Nancy Best Western Crystal Spa, How do I love you, let me count the ways. Sorry (not sorry) but there is not enough numbers in existence to list all the many wonderful features and deliveries of services. But for this review, I promise to all travelers that I am a seasoned world adventurer who stays in hotels half the year, and Nancy Best Western Crystal Spa hosted by the Gatinois Family is the front runner for the following reasons: 1. Exceptional staff. Each team member goes out of their way to make guests feel welcomed and well attended. 2. Close distance to Gare Nancy train and bus stations. A gout minute flat walk on reasonable paved sidewalks good for wheeling luggage, wheelchairs and strollers. Even in snowing weather. 3. Gorgeous furnishings that are fresh and modern. Many rooms with large bath tubs and separate toilet add to privacy when sharing room. 4. Fancy bar and cafe with outdoor seating as an option for smokers or those wishing to chat on phone while enjoying a beverage. 5. The Spa! An added bonus of which fluffy robes and slippers are offered to swim, sauna, steam, relax in chaise lounge. Plus one may order spa treatments for massages and facials at affordable prices. 6. For foodies, fans of Art Nouveau architecture, cinema, exciting walks in safe city at all hours of the day and night, this location is ideal. The UGC cinema is around the corner and many films have VOSTF (usually English) options. 7. Shopping is excellent with several nearby malls, boutiques, pedestrian zoned stores. A perfect place especially at Christmas season during the Christmas Market by the grand cathedral square. 8. Marina at front desk. 9. Ennes at front desk. 10. Camille at front desk. Bravo! I will be back again for certain in the near future, thank you for your hospitality. Your fan, Louise

After several stays at the Best Western Plus Crystal in Nancy, my recent visit was extremely disappointing and marks the end of my patronage. Upon arrival, there was nobody to greet us—the only receptionist was busy on the phone and ignored our presence. The check-in process, despite booking online, was lengthy and frustrating, requiring me to complete the same information on a tiny, unresponsive touchscreen set to a qwerty keyboard. The process felt unnecessarily intrusive and the staff was notably unfriendly throughout. We had booked breakfast, but my wife became ill and couldn't join me. When checking out, I politely asked if her breakfast could be refunded. My request was dismissed without apology or any commercial gesture—the same staff member was just as unhelpful as the previous day. Although the rooms themselves are still nice, service quality has drastically declined over the years. Staff have become inattentive and cold, and guest experience is clearly no longer a priority. Sadly, for loyal guests, there is simply no incentive to return.

Great location near the train station. Also just a few minutes' walk from Place Stanislas. I have received an upgrade and my room had a very nice design and colour scheme. The staff were very attentive and friendly. The breakfast was great! Excellent value for money.

Early check-in was possible without any problems, room small but sufficient for a city trip. The bathroom was modern, shower ok, air conditioning easily adjustable, small minibar. The only thing I found too soft was the mattress. But that is very individual. The staff was nice and helpful. The garage was a 5 minute walk away.

This was our second visit in a couple of years. The hotel is beautiful! The rooms were deluxe, nicely sized, had a great shower stall (a hand rail would be helpful for a slippery surface) great plush towels, nice beds and lovely linens. This room had been newly renovated compared to our visit a couple of years ago. The breakfast buffet was the best we've ever experienced in Europe. Choices were quiche Lorraine, bacon, sausage, crepes, baked beans, scrambled eggs, 3 kinds of cereal, many fresh fruits, many juices, 5 jams, croissants, pain au chocolate, 3 types of breads, hams, cheese, excellent coffee and a lovely space to enjoy eating. The only drawback is that we aren't able to access the hotel's preferred parking lot and have ended up parking underneath the Gare, a two block walk. Not a problem in great weather, but very wet on a rainy afternoon. More signs or less construction is needed.

The room was very very very very small!!! It is even small for a single room. Advertised as a double room it was terrible!!! No bedside table! I felt quite offended by offering this room to me as a 'double room'. Pictures a deceiving!!! You can only use the Spa for 50 minutes a day. How to go into the sauna and relax and take a steam bath and relax and have a swim in 50 minutes. Terrible!!!

Wre got a room for 2 with a queen bed. The room was so small, that the head of the bed and the side of the bed were ujp against the wall. The other side of the bed was so close tot the chest of drawers, you could barely open them. You had to crawl over the bed to get into it. Storage was abysmal, unacceptable. The room was small for a single, to shove a queen into it was criminal. Bathroom was small. Breakfast was middling.

To recommand. A whole and total experience. With rooftop bar with quality seats and swimming pool. Quality breakfast Ans super motivated staff. Really TOP. Please try it out for yourself. Ideal surrounding. City center. Good smell everywhere. Staff very responsible

Visited Nancy for a short stay at BW Plus Crystal Hotel with friends to see some Art Nouveau from the Lorraine region on the way back to Paris after exploring Strasbourg and the Alsace. The hotel is next to a small tree-lined square and mainly office buildings, but has a good location within walking distance to both the TGV train station and historic Place Stanislas where we found several restaurants and cafes in and around the large square. The hotel seems recently renovated with some work still on-going in the lobby during our visit in late May. The lobby is small with modern furnishings and a bar/breakfast room off the brightly lit hallway lined with additional tables and seating. We took the buffet breakfast which offered a good, quality selection but was also somewhat pricey. We did not have a chance to try the spa or roof-top bar, though both seem like nice features for the hotel. Our standard rooms were clean, comfortable but small, barely space around the bed to move about. Same for the bathroom. Furnishings and decor were new or recently updated. The location near other buildings meant no good views, at least from the lower floors. Front desk and bar/breakfast staff were attentive and professional. No real complaints about staying at the BW Plus and would stay again if visiting Nancy and the Lorraine region.

Nice hotel with excellent services close to the city center. Real value for money. This is the second time we've been here and will certainly be back soonest. Breakfast was very nice with lost of fresh local products, such as cheeses fruits and nuts, nicely combined with fresh backeries