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Best Western Hotel Opera Drouot, Paris

4.0/5  - basé sur 200 notations.
04 Rue de la Grange Bateliere, 75009, Paris, France - See map

In the center of Paris, in the 9th Arrondissement, the Best Western Hotel Opera Drouot is located in a highly cultural area. Located near the hotel's auction room, and just a few steps away from the Grands Boulevards, the hotel benefits from an ideal location in the capital. Take the time to stroll to the Opera Garnier or do some shopping in the Grands Magasins. On your way, discover the bookstores and antique dealers. take a quick metro journey to the Musee du Louvre, to Place Vendome, or to the Grands Magasins on Haussmann Boulevard. The Best Western Hotel Opera Drouot is perfect for business customers or for cultural and tourist trips. Discover one of the 39 rooms in the hotel, completely renovated calm and comfortable, all equipped with a flat-screen television, air-conditioning, Nespresso® machine, iPod docking, satellite channels, direct telephone and free Wi-Fi. The entire Best Western Hotel Opera Drouot team is at your disposal to guarantee you a pleasant stay. Enjoy your stay!

Best Western

Hotel Opera Drouot

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Hotel advantages

  • 24-hour front desk
    24-hour front desk

Guest reviews

In partnership with tripadvisor fr
based on 200 guest reviews
NOTE ISSUED
Excellent
46
Very Good
102
Average
34
Poor
8
Terrible
10
REFER TO NOTICE
Business Business
36
Couples Couples
82
Family Family
35
Friends getaway Friends getaway
25
Solo travel Solo travel
10
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Smart choice "

5
03/07/2018

Clean modern with good bed aircon and quiet, what more do you want. Location central and easy to walk to central sights.Nespresso machine and few pods in room. Overall good value for Paris. I didn't eat breakfast so can't comment. Ps lots of plug points so easy to change phone etc etc

Sadjia N, Directeur général at Best Western Hotel Opera Drouot, responded to this review
Dear Guest, We are extremely pleased by your compliments and happy you enjoyed your Parisian business trip. We ensure that our guests find in their room all the necessary for their well-being, Nespresso machine, and many items are at your disposal throughout your stay at the Best Western Opera Drouot. Our "business corner", with its impeccable connection and a powerful Imac, is an additional asset. Looking forward to seeing you again for a quality stay, you will be able to try our express breakfast which is very convenient for guests who are in a hurry. Customer Relations Service Best Western Opéra Drouot ***

"Nice, cozy hotel"

5
23/03/2018

Very nice hotel, location is excellent, Panorama galleries are just next to it. Our room was rather small, but that is the case with most of Paris hotels. No problems with the heating (we managed to catch some snowy days in the middle of March, but the room was cozy, comfortable and warn). The staff was helpful, breakfast was good. Overall a great stay in Paris, would happily recommend this hotel.

"Non existing WiFi"

3
21/03/2018

I stayed in Paris for a weekend and for the 3 days I did not have wifi connection. I thought it was a problem only for that weekend, but reading the reviews I saw that this is happening since a long time. I asked the hotel staff what they could do about it and they said it was up to the manager, who was not there during the 3 days I stayed. The bathroom was very spacious but the room itself and the bed were quite small. For the price I paid, I would not recommend.

"Smart choice for Paris "

5
22/01/2018

Great location really close to metro station and galleries Lafayette Many choices for food nearby Very clean and comfortable Smart choice for those who traveling to Paris for business trip and vacation Small minus the elevator sound and the WiFi signal Very friendly and helpful stuff !! Thank you

"Paris weekend"

4
04/12/2017

Hotel overall is in a good location for getting to many tourist destinations, shops and restaurants. Small but nicely decorated. Double bedroom rather on the small side. Limited hanging space and no drawers to put anything in. The shower room was very small and although it was modern because it was all black tiles it was very dark and the lighting did not help.Hot water ok in shower but not in the hand basin. The room was fitted with double glazed units but this did not stop the noise during the night from the nearby main road. The TV's remote would not turn the TV on and off so had to use the plug to do this. The coffee machine was noisy when in use. The staff were extremely helpful, polite and friendly.

"Great location but needs repairs"

3
20/08/2017

Pros: Good location with ability to walk many places or take public transportation. Rooms good size for Europe. Renovated in 2012. Ariana at the front desk during the days was very helpful with everything, gave directions and advice when asked. Cons: They do not let you check in before 2 PM. We got there at 8 AM after a transatlantic flight and there was no flexibility with check in and at 3 PM one of our two rooms was still not available. Elevator is VERY loud. There are only 6 rooms on each floor so you cannot get away from the noise. The elevator was totally inoperable for almost 24 hours. The front desk clerks say the elevator is always like this and isn't likely to change. Had to walk up 5 flights of stairs. Breakfast is pricey at 5 euros for coffee and danish or 12 euros for eggs, breads, coffee and juice. The gal working the kitchen was not happy any of the 3 days we were there. She was grumpy, slamming plates and overall did not seem like she wanted to be there. Made it unpleasant for the guests.

Sadjia N, Directeur général at Best Western Hotel Opera Drouot, responded to this review
Karemed, Thank you for selecting our hotel for your stay in Paris. I am delighted to read that your stay went well and that you seem to have enjoyed Paris. I'm glad you found the rooms of a good size, that you appreciated Arijana's professionalism, she is acclaimed by everyone and I take this opportunity to publicly thank her for her investment with clients, colleagues and 'hotel. I apologize for the elevator failure you had to endure, fortunately the necessary was done quickly and it was working in less than 24 hours. I am very surprised to read your comment about the person in charge of the breakfast. It is Brigitte and Fatima who are responsible for it, they have been working at the hotel for 10 and 18 years and I can assure you that they are voluntary, caring and happy to live. The whole team would be delighted to receive you during your next stay in Paris. Customer service

"Birthday break 3 nights"

5
21/05/2017

Super little hotel, small rooms but very clean and modern. Location is great and not far from metro which is easy to get around. Loads of lovely eating places near by. All in all we would use this hotel again 5/5

"Good value "

4
17/05/2017

Location is good and staffs are very helpful. They called a airport shuttle for me in a very short notice and they are really trying to help. Really appreciate that. The room is very clean but a little bit tiny.

"Quaint, boutique hotel near Opera area"

4
14/02/2017

Hotel was perfect for my solo weekend trip from the States. The single room is very small as expected but perfect for solo traveler. I took the Orly Paris bus from De Gualle airport (11 euros ) and then a 4 minut cab ride to the hotel ( hard to find walking the first time ). I walked to the louvre, and Eiffel Tower and it's in the shopping district ( galleria Lafayette) . This hotel is in a touristy area so you will find pizza, Starbucks , fast food joint if that is what you fancy ! The hotel is also very close to the metro. Overall! Very satisfied with mt visit and the front desk were extremely helpful.

"Very nice"

5
02/01/2017

I was for new y era and i couldn't chiose better Great for price and location near to the Metro at the Gran Boulevard where there is a wide choice of pub bers Mc Donald and Har Rock Cafè very nice clan rooms,great staff congratulation

"Good location, very small rooms, poor service"

2
29/12/2016

The location of this hotel is great but they could use a refresher on how to speak to customers to make them feel valued at this property. The rooms are incredibly small (even for European standards). We stayed as a couple and could barely move around the room. In the future, I would spend a little extra and stay elsewhere.

"Good hotel"

4
22/10/2016

Recently renovated hotel in a traditional Parisian Street. Area is bustling with plenty of nearby cafe bars and a few minutes walk to the nearest metro stations. Room was clean except that the carpet could have done with a shampoo (wet shoes and spilt coffee). Spotless modern bathroom with large shower cubicle. Don't bother with breakfast use the local brasseries instead and watch the world go by.

"Nice Hotel, good breakfast, rooms face right to busy street"

4
20/09/2016

We stayed in this hotel 3 night, i booked online two days in advance and got a last-minute deal (280€). The room was quite small and so was the bathroom, but as i could see on the emergency exit plan the other rooms are bigger. Everything was very tidy and clean, the beds are not to soft but very comfy. They provide you with only one big (2mx2m) blanket. The WiFi is free to use after registration and fast enough to stream a movie. Our room was equipped with a Nespresso machine (there was no skimmed milk on the room), a TV, aircondition and a powerful Hairdryer. There are three different metro lines you can reach by foot (approx. 400m), there is no car park at the hotel. If you open the windows it is very noisy, so keep them closed and make use of the AC. The breakfast is not included in the standard price. The products are of good quality but i was a disappointed that there is only a Nespresso machine for making coffee. Also the fruits could have been more ripe. What we really disliked about the breakfast buffet was that the lady running it was not fast enough refilling it even when there where only 3 tables occupied. I can not think of one time that there was everything provided at the buffet and one time they even ran out of bread for at least 20 minutes and had to buy more (to be clear they had no baguette, no dark bread, no croissants and not even toast left, at the same TIME). The staff at the reception was very friendly and willingly to help. All in all i would stay again but would not be willing to pay much more for this experience.

"Good location"

5
10/09/2016

Very nice and comfortable hotel. Excellent Receptionist and staff. Double beds fairly small. Large wet room. There was no bath. Every where was clean. Surrounded by some nice restaurants and the metro was about 5 mins away. My only slight criticism would be that there was always a slight delay in the replenishment of the breakfast. The breakfast was €12 per person and consisted of bread croissants coffee tea meat and cheeses and freshly boiled eggs. I would say it was fairly good value but you could get coffee croissants and orange juice across the road for €6. I would stay again.

"Great neighborhood away from tourists"

5
20/08/2016

We stayed for 3 nights and really enjoyed the hotel. It was quiet and very comfortable. We had a small room on the 7th floor. It was really comfortable, and the hotel staff was so helpful. the neighborhood is more residential which made walking around in the days and nights great. Plentiful options for food, restaurants and supermarkets, which made it easy to eat great food, or grab some cheap snacks while touring the city. The room was very modern, and since you spend most of your day in the city you don't need much space. Well, at least we didn't. You won't regret staying here.

Sadjia N, Gérant at BEST WESTERN Hotel Opera Drouot, responded to this review
Dear Justin, Many thanks for this very nice review. I am glad that you enjoyed your stay with us and hope to welcoming you again soon. Best Regards. Sadjia NOUACER-The Manager

"The price was good."

2
01/07/2016

Location: Not good at all. Very loud and not very safe at night. Drunks were singing outside at 4-5 AM and woke us up. 5-6 minutes walk to metro, nice area at sunlight. Staff: Good enough. Rooms: Size was OK, but the rooms were dirty. The carpets and the bathroom floor had stains and dirt. (we didn't bother calling reception as it was a one night stay) The bed wasn't comfortable at all. We had asked for two twin beds but instead got a king bed. And not a big one. Breakfast: Nice taste but limited in choice. 12 Euros per person. Price: It was quite cheap for Paris. Overall: Would recommend for budget travellers. Otherwise, avoid.

Sadjia N, Directeur général at BEST WESTERN Hotel Opera Drouot, responded to this review
Dear Deniz, Thank for taking time to write this review. Concerning the Neighborhood, I assure you, it's one the of the safest, and the most appreciated in Paris... We are located in the center of 9th district. The closest metro stations, there are 3, are at 1 minute walk… We offer a complete continental buffet breakfast witch includes homemade different cakes, and fresh fruit salads…Although I would appreciate to have your suggestions concerning our Buffet, we welcome all our guest's suggestions to always improve our services. Hope to welcome you again, in our hotel. Best Regards. Sadjia NOUACER-The Manager.

"Great Location - Charming Neighborhood"

5
30/06/2016

This small hotel was well fitted out, the staff was efficient, helpful, and courteous, and the eclectic neighborhood was charming. Located in the Druout auction area near the Garnier Opera and Folies Bergere with convenient metro stations at Grands Boulevards and Druout this hotel was an excellent choice for exploring Paris. The neighborhood felt safe at all hours. There were many interesting restaurants of all levels. A covered passageway with diverse shops and eateries leading to the Grands Boulevards metro stop was a welcome discovery. I would definitely use the BW Opera Hotel Druout again.

"Great location, comfy beds"

4
20/06/2016

An unpretentious, nice hotel in a great location. The area has many restaurants and cafés, and is very close to three different metro stations. Two lovely passages run close to the hotel (do not miss Passage Jouffroy with its lovely salon de the!) The staff was attentive and polite. The rooms are very compact (no wardrobe, little space) but functional. The mattress was extremely comfy, we slept very well. The bathroom is small but nice, with a good shower. A great hotel to use as a base to explore the city.

"Good hotel!"

4
19/06/2016

Very nice and helpful staff! I really liked the Nespresso machine in the room. Breakfast was OK, but not more. Quite simple. We got to change to a larger room without extra cost. Very nicely done, thanks.

"Very nice and cozy"

4
16/06/2016

Smalls rooms but very nice, clean, cozy and beautiful decorated. The staff is very friendly and helpful. The bed is very comfortable, a little small but good enough to have a nice sleep with your couple. The hotel is close to the metro and close to a lot of good restaurants, places to eat and supermarkets. There is a bar near so is a little noisy at night.

"Disgusting hotel!"

2
07/06/2016

Opposite the hotel were the construction work: The Hammer-machine created a terrible noise! And the work began in the morning. Rooms at the hotel - it's the size of the bed + 15 cm around. We lived on the top floor - ceiling height was such that at my height 185 cm, I could not always stand tall. Staff at the reception - this is jnly one person who does not always speak English. We asked when entering the hotel's general manager, and so we were told to come soon, we waited 40 minutes, it did not come. As a result, I was with my pregnant wife lived like at the construction site during our stay in Paris.

"First time in Paris"

4
06/06/2016

Very nice hotel close to the Grand Boulevard metro station and lots of coffee shops, créperies and restaurants. The room was small but clean and cozy. I LOVED the Nespresso machine in the room. There is no fridge, but you don't really need one. The wifi is in-and-out in the room, but good in the lobby. The breakfast (paid) was very good. Croissant, cheese, fruits (I like the yogurt). The staff were very friendly and they gave us lots of information about transportations and places to see. If we have the opportunity, we will return with pleasure.

"ROBAN NO VAYAN! THEY STEEL FROM THE ROOM DON'T GO!"

1
29/05/2016

Robaron de la caja de seguridad cámara de fotos, tablet y muchas cosas de valor. No se hacen cargo! No vayan! They stole from the security box tablet and many things of great value and didn't do nothing to fix the situation. Don't go!!!

"Friendly and helpful staff"

4
25/04/2016

Recently stayed a couple of nights at the hotel and found it to be very nice for the price. The staff is super friendly and helped us with everything we needed. The rooms are small and lack a couple of things like a fridge and a closet but we thought it was big enough for us. From what I heard from other people in our group, the rooms differ a bit in the layout so ask the hotel in advance if there are some features that you must have like a combined wc - shower room. Our room was on the first floor and there was a bit of noise in the morning from the street but that is only to be expected when staying in the city. The hotel is located just off a big boulevard and has a lot of resturants , supermarkets and shops in close vincinity.

"Honeymoon trip"

5
21/04/2016

I was in this hotel during my honeymoon. My wife decided to go to paris for our honeymoon as she wanted to see eiffel tower so we stayed in opera drout and believe me this is the best western hotel they took great care of us after knowing dat we are bengali and there we find someone who can speak good bengali as well as english.Really mam thanks a lot Thanks to opera drout team for making our honeymoon super cool.

"Provides Great service"

4
21/04/2016

Last month we went on a family vacation in paris and there we stayed in hotel opera drouot as Eiffel tower is close enough from hotel opera drouot. Food was on average, rooms are well decorated. Overall staying in hotel opera drouot was a good experience. Total utilization of your money staying there. So go for it

"Happily recommend to others"

4
07/02/2016

Centrally located, it was a short walk from the Roissybus and a number of the outlying attractions. Good transport links with a great mix of restaurants. Room was very clean, tidy and modern, staff were attentive, particularly the cleaning staff. Would gladly recommend and would stay here again if returning to Paris.

"Nightmare Drouot"

1
31/01/2016

Two weeks prior to this stay my wife stayed at this hotel. Staff hung up on me when I called to check on my wife's arrival at 3 A.M. Staff continued to pick up the phone and immediately hang up another 8 or so times. I wrote a letter to the manager which went unanswered. Two weeks later we stayed there for a week. The receptionist was cold, impatient, and unwelcoming. This time we had 2 pillows for three people. I called reception and they said they could provide no extra pillows. I called back to reception to double check and the staff hung up the phone on my call. So I slept without a pillow the first night. Cleaning lady came in and immediately started exclaiming to my wife how dirty the room was. There were no complimentary shower shoes or robes. When I called to the receptionist for anything such as an extra tiny shampoo bottle I had to go to reception to get it as they would not bring it to the room. Also the INTERNET connectivity was spotty at best. When I went to speak to the manager she acted as if she was doing me a favor by talking with me. She confirmed she had received my letter from the first stay and said she passed it to her assistant to answer. She asked me if her assistant had answered and I informed her no and she acted a bit surprised. She said she could not understand why the staff did not provide me pillows as they had 10 empty rooms and plenty of pillows and she acted a bit surprised. Really quit remarkable the two times we stayed at this hotel. The first time my wife stayed alone at this hotel; the second time me, my wife and daughter. This was my 2nd worst hotel stay of my 55 year life and I am a world traveler. I am probably leaving out a few things but this is off the top of my head.

"Great Room in a great area"

4
25/01/2016

Lovely hotel and room near the metro and some great restaurants. Room clean and spacious (family room). Only cons are the lack of closet space and the frankly rude receptionists (only one made up for the rest). On arrival we were kept waiting for 20 minutes while she conducted a long phone call and then decided to serve the man behind us first. Refused to make us a second key.. First they blamed the machine and then the first receptionist just refused to do it.

"Solo traveller"

4
08/01/2016

I booked into this hotel after I had completed a WWI Battlefield tour of France and Belguim - my stay was for 4 nights. My room was very nice with modern features, staff were friendly and helpful. The location is very central to the highlights of Paris. I loved the Nespresso machine in my room.

"Excellent small hotel in Opera area"

5
22/12/2015

We really enjoyed the three nights we spent here, the location is very good with easy walking access from the Roissybus in Opera and the Grand Boulevards Metro. The staff are friendly and helpful and the cleaning staff have very high standards. The rooms are slightly quirky as it's an old building which has been redeveloped using imagination and quality materials. The bed is very comfy, shower is great and considering it's in the middle of a big city- it is quiet enough to sleep in till gone 9 am! If you are looking for a well placed, mid range hotel I doubt this place will disappoint- oh and try the Saotico restaurant close-by- well worth a visit.

"Lovely hotel"

5
05/12/2015

We stayed at this hotel for 3 nights in late November 2015. Upon arrival we were greeted with a big smile and great customer service. Our room was quite small yet very pleasant and well presented. The room was clean and serviced to a high standard. Hotel's location is very convenient and close to metro station and major attractions. We would definitely consider staying there again.

"4 night stay, very good location"

4
20/11/2015

Stayed for 4 nights, two adults and infant. Room was clean ja comfortable. Elevator was working. Just enough space for small baby carriages. Good location, no traffic sounds to the room, cleaning happend everyday but they changed bedlines only ones during our stay. View from room was poor, but it didn't bother us. Good value for your money, near metro.

"Elevator out of order"

1
03/11/2015

Elevator is out of order and they did not manage to fix it. Had to climb 8 floors to get to my room. Stairs are small and cramped. Hotel staff told me at the beginning of stay that they waited for the elevator to be fixed same day. Later on they said that it would take long time to fix it.

"Avoid if you are a light sleeper"

3
21/10/2015

I actually liked this hotel except that the trash collection activities started very early in the morning like 6am. My sleep was disturbed. Room was great and clean and it offered more than enough space for me. The bathroom was also good. The staff were friendly and helpful. Overall good value for money as a 3-star hotel

"Good value for Paris"

4
15/09/2015

Stayed here for a weekend. Hotel is a short walk from 2 metro stations. It is located on a side street in an antique dealer area, which makes for interesting browsing. There are plenty of restaurants and cafes in the vicinity with the majority on a street within 50 yards. Some very nice French restaurants and cafes nearby but if you need fast food there is a mcD, chipotle and Starbucks near the metro. Room was smallish but modern, clean and comfortable. We were on the 5th facing the Main Street so we slept with the windows open. Bathroom is non traditional with toilet in separate room, sink in main room with shower off to the side. Clean and compact.

"Clean and cozy"

4
15/08/2015

The location was great..Good hotel with comfi bed , clean, cozy, but not really spacious..very close to the metro, Walking distance to Galleries Lafayette and very near to restaurants..Japanese, chinese, italian and other cuisines..Afffordable rates, with wifi. The frontdesk staffs are friendly too..would love to comeback here soon..

"Great place to stay in PARIS!"

4
10/08/2015

This hotel was perfect and exactly what I was after on my recent trip to Paris, it was close to the metro and close to restaurants, supermarket and pubs. Ideal when you've been on your feet all day around Paris seeing the sights and just want to chill out a short distance from where you're staying - highly recommend, friendly staff too - very accommodating. Downside - the room was tiny (as to be expected in Paris) and the door was unlocked after cleaners had been in and we returned - so best to keep valuables with you/in your safe etc.. should this happen to you!

"Very good choice."

4
20/07/2015

Good Hotel and great location.The metro station is 5 minutes walking from the hotel.So many "cafés" ,stores and supermarket( Monoprix)near the hotel.You need 2 minutes walking to arrive to "Musee Grevin" wich is a very interesting museum.The room was small,but clean with Ac and wifi with good connection.The breakfast was great and the staff very friendly.I really recommand this hotel if you decide to visit Paris.Very good choice

"Air conditioned Paris hotel that offers triple rooms not too far from the Louvre"

4
13/07/2015

Thank goodness for air conditioning! We stayed in this hotel when the temperatures hit 39 C in Paris in July. The room (one double bed and one single) was compact but nicely renovated with a bathroom and shower. There was free Wifi but the connections were sometimes a bit spotty. We certainly appreciated that there were lots of outlets for our electronic devices. We paid for some of the breakfasts and there was a nice variety of offerings but go for the hard boiled eggs and not the scrambled eggs which seemed rather runny. Staff were very friendly and helpful. The streets were often noisy at night, sometimes because of deliveries and renovations, but it's Paris, so this is not unexpected in a big city. Close to a grocery store (Monop) and restaurants.

"A Good Value but a very SMALL Room"

3
12/05/2015

This hotel is very nice except the rooms are extremely small. The bed was extra-extra firm. The hotel staff were very friendly and helpful. There are numerous eating places as well as two Metro stops within a short walk.

"Great hotel in a great neighborhood"

4
10/05/2015

I recommend the largest rooms - the triple - very comfy. The staff is great and the breakfast is wonderful fuel for a long day of sight seeing. We had a great stay. The location is very convenient near two metro stations.