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Best Western Hotel Opera Drouot

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04 Rue de la Grange Bateliere, Paris, 75009 France
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PHONE : +33 01 42 46 18 59
3.8 / 5
404 Reviews Tripadvisor
REVENIR_AU_DEBUT

Hotel advantages

24/7 reception
Elevator
Free Wifi
Multilingual staff
Restaurant on site or nearby
Restaurant on site
Room service
Coffee maker
Hair dryer
Green Key Label
The strong points

Additional services

Description

In the center of Paris, in the 9th Arrondissement, the Best Western Hotel Opera Drouot is located in a highly cultural area. Located near the hotel's auction room, and just a few steps away from the Grands Boulevards, the hotel benefits from an ideal location in the capital. Take the time to stroll to the Opera Garnier or do some shopping in the Grands Magasins. On your way, discover the bookstor
See more Show less es and antique dealers; take a quick metro journey to the Musee du Louvre, to Place Vendome, or to the Grands Magasins on Haussmann Boulevard. The Best Western Hotel Opera Drouot is perfect for business customers or for cultural and tourist trips. Discover one of the 39 rooms in the hotel, completely renovated calm and comfortable, all equipped with a flat-screen television, air-conditioning, Nespresso® machine, iPod docking, satellite channels, direct telephone and free Wi-Fi. The entire Best Western Hotel Opera Drouot team is at your disposal to guarantee you a pleasant stay. Enjoy your stay!

Things to do around the hotel

Discover restaurants, attractions and
other activities around the hotel
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Customer reviews

Travellers choice
Tripadvisor
3.8
based on 404 guest reviews
Excellent
127
Very Good
164
Average
60
Poor
18
Terrible
35
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Love it"
XMA96, 21 Août 2026

The hotel was clean, all the staff we encountered were nice and welcoming. The hotel was close to lots of restaurants and attractions.

"Fine location"
Daniel W, 09 Août 2026

very good bed and breakfast! Airconditioner is loudly!!! Subway is just around the corner. The Velib bikes are just a minute away.

"View not great"
cecileriel, 02 Août 2026

View not great but the room was big enough and comfortable. Friendly staff. Accessible to shopping, restaurants, bus stops, metro.

"5 days in Paris"
andreamelis, 10 Juillet 2026

Good location near Metro and restaurants. Room wide and very comfortable. The bath was very good. AM

"Best value for money"
viorelceparu, 02 Juin 2026

The hotel fulfill all our expectations. Location in the heart of Paris with easy acces to metro network. Our room was great, most spacious than many hotel rooms in Paris for similar hotels. Clean and prompt services. The staff were very efficient and supportive. Nearby you can find a various range of bistros and cafe. We will come back for sure and we recommend this property.

Owner Response, 02 Juin 2026

Dear Guest, Thank you very much for your wonderful review and for taking the time to share your experience. We are delighted to read that our hotel met all your expectations and that you particularly appreciated our central location, the spaciousness of your room, the cleanliness, and the quality of our services. It is also especially rewarding to know that our team's efficiency and support contributed to making your stay enjoyable. Our location indeed offers easy access to Paris' metro network as well as a wide selection of cafés, bistros, and local attractions, making it an ideal base for exploring the city. Your kind recommendation means a lot to us, and we are truly honored to know that you plan to return. We look forward to welcoming you back to Hôtel Opéra Drouot for another memorable stay in Paris. Warm regards,

"Nice experience"
Siegfried W, 19 Mai 2026

The hotel is perfectly located. You can get everywhere super fast using public transport. The only downside is the rooms—they are really small.

Owner Response, 19 Mai 2026

Dear Guest, Thank you for sharing your feedback following your recent stay with us. We are delighted to hear that you enjoyed our central location and the excellent access to public transportation, which indeed makes exploring Paris quick and convenient. We also appreciate your comment regarding the room size. As is often the case in historic Parisian buildings, some of our rooms are more compact than guests may expect. However, we strive to make them as comfortable and functional as possible while maintaining a pleasant and welcoming atmosphere. Thank you again for your review. We hope to have the pleasure of welcoming you back to Hôtel Opéra Drouot during your next visit to Paris. Kind regards, The Hôtel Opéra Drouot Team

"Perfect location in exchange for stolen things"
Tuchy, 17 Avril 2026

Stayed here for 4 days, things were taken from our room. We reported it to management, internal investigation completely twisted the story without any proof, being called liar and trying to defame them for our room being entered without our consent and underwear and other valuable clothing being stolen. Management and staff has no accountability what so ever, and will try to actively find excuses and ways how to throw the issue back at you. Only went for this hotel because of its location, however do your math if you are willing do go through these mentioned in exchange for a good location. The outcome of the internal investigation has been fully twisted, no compensation provided and absurd reasoning from their side.

"All excellent"
Isola326, 15 Novembre 2025

Excellent location, excellent staff, very good breakfast. The hotel is opposite the back entrance of Passage Jouffroy, two minutes walk from Grand Boulevard metro station. All the staff are very friendly, pleasant and helpful. After I checked out and arrived at the airport I realised that I left my raincoat in the room and called the hotel, they assured me that they would keep it for me until my next trip. My room is comfortable and clean. Breakfast has everything you need to start a day. I would recommend this hotel without hesitation and will stay here again in the future.

"A RAT IN THE LOBBY"
claric95, 04 Novembre 2025

the location is perfect. But the real highlight is the chance to feel like you're in Ratatouille without having to go to Disneyland. Among the amenities, in fact, is the possibility of meeting friendly little rodents who suddenly disappear right under the cabinet where breakfast is served in the morning. Truly impressive, too, is the staff's quick thinking: when informed of what might have been a problem, they reassured us not to worry - after all, our furry friend had vanished. We can't attached any photos because this unexpected appareance caught us so off guard that we weren't quick enough to photograph our long-tailed friend

"Perfekt beliggenhet for å utforske Paris"
ivar562, 20 Octobre 2025

Nice hotel with a good location. The rooms were good and clean. Friendly staff and great service. A small downside was the limited space and capacity in the breakfast area, but the food was good.

"Good hotel"
JT11223, 27 Septembre 2025

Nice hotel in a good location in central Paris. Room small, but that's standard for this area. Lovely breakfast with really good quality food. Helpful staff.

"Nice room, great location but poor cleaning"
gertnilsen36, 15 Septembre 2025

The room and location was great. The staff freindly, but the cleaning in the bathroom could be better. A lot om mould in the shower, black hairs on the sink, even after the second night.

"Nice hotel on a perfect spot in Paris."
Ilhami Y, 10 Août 2025

I stayed here for 4 days. I can recommend it for it's location, safety, breakfast and cleanness. The metro and a parking is just around the corner. And of course: nice an friendly personel. Au revour et merci pour votre hospitalité.

"Good Value for money"
mariferocafort, 21 Juillet 2025

The hotel is small. The room was larger than expected. Good location near restaurants and shopping. Breakfast was not that good since it had limited options compared to other BW hotels.

"Good hotel, good location"
ymolte924489, 17 Juillet 2025

Good City hotel in a central nice neighborhood. Small but comfortable rooms. Old building, a bit dusty but charming

"Room, Location, Customer Service: Can't ask for more, will stay here again!"
jamchu6, 02 Juin 2025

I stayed here for 5 nights while attending the games at Roland Garros in May 2025. As a frequent hotel visitor, I am a Diamond Select member at Best Western even though the chain is never my first pick. My stay here though, changed my mind. Room: I stayed on the 6th floor. Did not take any pictures but it was one of the green/ white rooms as others posted. Room was definitely small comparing to those in the U.S. but it was expected in Europe and I was traveling alone. Everything functioned properly. AC, shower and wifi were strong. There was no mini fridge if anyone wonders. Location: Impeccable location tucked in a smaller street so it was very safe and quiet at night. Surrounded by all kinds of great restaurants, including a highly touristy restaurant with 10K+ reviews and long lines at all times right around the corner (tip: do not go there..). Aside from eateries, there was a pharmacy and a grocery store Monop' within the block. I enjoyed walking along the streets of Paris from the hotel, whether it's the Louvre (20 mins) or the Centre Pompidou (30 mins). The M8/ M9 metro stations were just 2 blocks away, too. I took the M9 to Roland Garros without needing any transfers. Customer Service: Front desk manager Jade went above and beyond to ensure customer satisfaction. I had 2 gift cards that could not be redeemed when I checked in with her coworker the first night. When Jade returned to work, she took care of it right away. Also, since there was no mini fridge in the room, she helped me to store my souvenir butters in the breakfast room's commercial freezer. They were rock hard and remained in good shape when I brought them home. I cannot thank her enough. And since I was in and out of the hotel all the time, Jade always said hi with a smile. Her professionalism was not only towards me, I noticed she treated the other guests the same way as well. (Please give her a raise?) All in all, even though I have stayed at many Best Westerns before (highest tier Diamond Select member *wink wink*), this is the very first time I am recommending a Best Western to the others. Go for it!

"Can't enter (or exit) hotel unless someone buzzes you in (or out)"
Batz, 06 Mai 2025

I wouldn't stay here again because the room was tiny with no closet, no extra luggage stand was available, ice wasn't available, the bathroom was dark, the shower didn't drain, and the auto-opening door to the hotel was frequently locked even during normal business hours. The location is pretty good but immediately in front of the hotel is a zone where bike and moto delivery people congregate waiting for their next gig, which I think is why they keep the door locked. At one point we came back from dinner, and there was a sign on the door saying "back in 5 minutes." So there we stood on the sidewalk and other guests piled up out front until the sole employee staffing the hotel returned and let us in. Breakfast was OK, nothing special. Both of us had to have keys recoded in the span of our 3-night stay. The machine that they use to code the keys itself needs a key swipe, and the operator had to swipe his key into it at least 5 times before he could recode a key. Room doors have old fashioned insert and remove key mechanisms vs tap to unlock.

"Great Location and Super Friendly Staff"
stevebeko1, 14 Avril 2025

This location was wonderful and near everything. The staff was warm and friendly and was there to help in any way they could. Big thanks to the manager who was there for us when we needed to change rooms. The bed was comfortable and the room was clean and quiet. We appreciated the in room coffee maker too. Anything we needed, the hotel was there to provide.

"Reasonable hotel for the price"
Peter O, 01 Avril 2025

We had a pleasant stay at the Best Western Hotel Opera Drouot. It was reasonably close to the centre of Paris and there were plenty of restaurants and places to visit close by. Montmartre but quite close. The room was very small with just enough to walk around the edge of the bed. The bed itself was not very comfortable sloping inwards. Staff were really pleasant and overall a very clean hotel.

"Horrible pee smell"
Samuel A, 18 Mars 2025

Just arrived at the hotel to stay a night and there is an horrible smell of pee in the room. I asked the reception to change for a new room and of course the hotel is full. How convenient. I do not recommend. There was not a single desire to understand and come and see the room. The receptionist mentioned that it not their fault and was coming from the city of Paris and it happens from time to time. Not great and should be advertise as no one can sleep in these conditions. No apologies, regrets or anything to help. I was a loyal member of best western but I would never stay in one of their hotels before and will certainly tell my company to do so.

"Terrible Hotel Terrible Staff"
bastav06, 19 Février 2025

Below the 3 star standard in Paris. Single rooms are too small uncomfortable, rooms not properly furnished, lobby not decorated even, has a feeling of a bathroom. Staff is very negative and hostile, especially women at the reception. Counting what you eat at the breakfast

"Spacious family room"
TravelLover317, 27 Décembre 2024

Nice staff always trying to greet and help with a spacious clean family room. Good location with 5 mins walk to opera shopping district, 20 mins walk to Louvre or Montmartre and 2 mins walk to the closest metro with plenty of food and supermarket options around.

"Stay elsewhere"
bittermelon2015, 01 Décembre 2024

Be advised when booking this hotel that you might not get a double room true to the photos provided on booking platforms , ending up in an over priced tent (small,low ceiling attic room with a small queen bed: an economy room at best) After complaining to booking.com were moved for our last night to a double room on 3rd floor which was a true double room. Did not have a kettle as it should have had, nor coffee pods for the nespresso machine but we had a double bed and could walk round the room standing upright ? Worst hotel experience in over 20 paris visits

"Two days in Paris"
dariosullini, 09 Août 2024

Convenient location, walking distance from the most visited places in Paris, nice and clean room, kind personnel, just what I needed for a short stay.

"Life Saver!"
Saginica2, 08 Août 2024

Just flew into Paris today and had a horrible experience with the original hotel I booked my stay with. Long story short, I ended up walking down the street to Best Western Hotel Opera Drouot at 11:30pm hoping they were opened so I can book hotel for my stay. Farid was super understanding and very helpful to get me situated into a new hotel and my room. The room is beautiful here and customer service was wonderful. Thanks Farid for your help!

"Great stay in central Paris"
Jet591813, 04 Août 2024

Great comfortable stay, nice decoration and window with a view, very nice bedding, great shower and strong A/C.

"Improvements needed"
teacher3042024, 31 Juillet 2024

The breakfast was not worth the cost. My room had an ant problem, the safe was not operational (and never fixed) the shower light went out and was not changed.

"amazing!!"
Millie C, 22 Juillet 2024

THIS HOTEL WAS AMAZING!! The staff were so friendly and the hotel was in a great location to access the best spots in Paris. Rooms were lovely and clean and were cleaned everyday whilst we were out. Breakfast was lovely each morning (only downside was that the sausages were cold some of the mornings) - would 100% come back again if ever visiting Paris!! Thank you for the best stay :)

"Paris BW"
Monilove7, 21 Juillet 2024

Honestly Best towels ever!!!!!would consider buying them. Everything was clean and tidy. Room cleaned everyday. Staff was great and helpful, and location was perfect for us to get to everything and we walked a lot!!!!!!!! Metro was close but we loved walking.

"never again"
Vacation670502, 10 Juin 2024

went for work and immediately asked our team to remove this from the list of "approved" hotels. the rooms were ridiculously small, the shower was basically a box in the middle of the room. there was a small closet for the toilet and it was so small i could touch my bed while in the bathroom. gross. i use this hotel to show me how good a hotel can look on the site but be an absolute nightmare when there. and i paid almost 400 euros a night!!! you'd think i'd take pics, but it was so bad i was embarrassed to show anyone i even stayed there for a few nights. never again.

"You have been warned!!!"
robertoenriqueb, 22 Mai 2024

This is a small and nicely located hotel. My wife, Marcela Ferrari booked it through her brother Alberto twice. We were there in October of last year and we repeated in late April and early May this year. The rooms are small but well furnished and clean; there is even a Nesspresso machine. Now I will coment why I will never stay again there. We stayed four nights, left four days for Germany and returned on Monday May 6th to spend two more nights before flying to New York. That Monday 6th we arrived around 6:00 PM and were given a nice bigger room. We placed our cash (mostly dollars) in the safebox and locked it. We left for dinner at about 6:45 and returned to our room around 9:PM. The following morning my wife asked me to open the safebox to take out her last remaining Euros. I opened it and that was when we found out that someone had stolen our cash, mostly US dollars. I went to the front desk to report it but were asked the typical silly question: Are you sure you left that money there? My wife and I felt treated like two senile idiots. They added that they had checked the record of the lock and nobody had entered. Could someone have entered through the window? The fact is that someone did and not only opened the safebox but also looked inside my carry-on where they took my useless Argentine Pesos. We were told to go to the police...another silly suggestion, I´m afraid. The hotel should have caledl the police, or not? They told us that we were the only people who had a key but....was that true? So, tripadvisor members...take my advice and.look for another place to stay in Paris.

Owner Response, 22 Mai 2024

Nous sommes profondément choqués par vos allégations infondées et manifestement à visée frauduleuses et mal intentionnées. Permettez moi d'être parfaitement clair : vos accusations sont totalement fausses et calomnieuses. Elles portent atteinte à l'intégrité de notre établissement et de notre personnel, qui oeuvrent avec dévouement pour offrir un service irréprochable à nos clients. Nous vous rappelons encore une fois, que nos serrures et coffres-forts sont électroniques et enregistrent tous les passages et ouvertures, quelqu'un soit le moyen utilisé. Après une vérification approfondie des enregistrements, il est apparu clairement qu'aucune ouverture du coffre-fort ou de la porte de votre chambre n'a été effectuée en dehors de vos propres accès durant la période concernée. De plus, votre refus de déposer plainte auprès des autorités compétentes nous est apparu comme un acte suspect, révélant un manque de volonté à résoudre ce différend de manière transparente et équitable, car il aurait clairement révélé que seuls vous ou votre épouse aviez pu ouvrir votre porte et votre coffre-fort ! Sachez monsieur, que quelque soient votre objectif, à travers ces accusations infames, nous exerçons notre métier chaque jour en toute âme et conscience, et notre plus grand souhait, est que les victimes de ces manoeuvres fraudeuses seront avisées à temps, avant que les dommages que vous leur infligez n'aille trop loin… Bien à vous

"Great Hotel"
ChaseSza, 22 Mai 2024

I stayed at the Best Western Opera Drouot for six nights in May, and really enjoyed it! The staff were all super nice, and let me leave my luggage at the hotel when I arrived prior to check in. The room was very clean. If you're used to American hotels, rooms in Paris are pretty small, but it wasn't quite as small as I expected based on some of the other reviews. I also liked the location of the hotel. It's close to several major metro lines, and there are plenty of restaurants, bakeries, and bars nearby.

"WORSE HOTEL IN THE WORLD"
robertoo370, 22 Décembre 2023

worse hotel in my life. never saw a hotel that I can not choose the temperature of my room. terrible. and the front desk guy, who speaks a very poor English, just answer me as the most natural way that why do I need a air conditioner in the winter. I am paying the hotel room and if I want to freeze myself inside the room it is my problem and should be an answer of a fort desk guy. never will stay in any best western chain and will make a very honest opinion in trip advise. #bestwesternoperadrouot #worsehotelinworld

"Cozy rooms and nice staff"
Aurelia V, 18 Décembre 2023

My husband and I went to this hotel for our honeymoon. The staff was really nice. Although the rooms are small (which is to be expected in Paris), they are also very charming. The room we were given was very cozy, on the top floor inset into the mansard roof. We will definitively come back for our next trip to Paris.

"Fantastic hotel! Will stay again"
Emma G, 23 Novembre 2023

Absolutely loved this hotel! The room was clean, had all the amenities needed and a really comfortable bed! The location was excellent, next to the metro and there were lots of bars and restaurants around. Most of all I can't fault the staff, they went above and beyond for me, especially jade! I'll definitely be coming back here again on my next trip to Paris!

"Be careful with valuable belongings "
happyholsrus, 05 Novembre 2023

Great location rooms very small and very hot, Airpods disappeared from room went to reception to report but got greeted with a grunt and advised would leave a note for the staff the next day. Approached reception nthn done so waited on cleaners and when asked response was no English ! Also noticed when we returned my daughters necklace was also missing took the goodness out our trip away

"One of the worst hotel we stayed in Paris"
Tuan S, 09 Octobre 2023

One of the worst hotels we have stayed in Paris. Hotel rooms are very small and you have hardly any space to keep your luggage. There is hardly walking space when you get out of the elevator. Yet, the hotel is very expensive compared to hotels nearby. The staff is very unfriendly. They don't know how to greet or smile at the guests. Once we were asked to dispose of our garbage outside the hotel. They didn't even care when we asked how to get a taxi to the station. The TV was not working and the beds were very uncomfortable. We are not sure how it got a 4-star rating.

"Building site"
Sinead K, 09 Juillet 2023

It's a building site. They should not be accepting paying guests until the extensive construction works have been completed. Luckily we were relocated by Expedia to a lovely hotel nearby. Be warned and book somewhere else.

"Super"
poppy2moore3, 05 Octobre 2022

Highly commend Jade at reception for her super guest care and making our stay a great one overall. We also appreciated Yassine for taking special initiative to assist with transport. Excellent location although the size of the rooms are small. Many restaurants and convenience stores close by...

"Paris trip"
Ji H, 23 Septembre 2022

Nice hotel conveniently situated plenty of bars and restaurants in the vicinity . Two metro stations near Grand Boulevards probably the nearest . Only negative re hotel was lack of drawer space in the room but for a short trip was not a massive issue . Nice staff at reception would stay here again .

"Great location"
zacklucinda, 19 Juillet 2022

Great location and staff. Charming area for both adults and kids. There is food and shopping for all. There was a cute crepe place around the corner. Along with some great restaurants. The Metro and bus was about a 2 min walk. Overall experience was great.

"Decent value, location, very clean."
Robert K, 15 Juin 2022

Best western provides a fairly consistent experience. The room was quiet - couldn't hear any neighbors, plumbing, etc and very clean. The staff was exceptionally cordial. I wouldn't hesitate to stay at this location again. And, they had extra pillows for all three of us. Paris is pricey, though.

"Best Western Opera Drouot is Great"
Carol D, 07 Janvier 2022

We were in Paris from after Christmas until after the New Year, January 4th. From check-in until check-out, the staff at this Best Western were friendly and helpful. It is located on a street full of restaurants, cafes and restaurants with bars, so it could get a bit loud into the evening. Not a problem for us, and we just closed our windows when we needed quiet or sleep. Winters are cold in Paris, very grateful for the heat and comforters provided! The breakfast provided (for a charge) had a good variety with delicious coffee and juices.

Owner Response, 07 Janvier 2022

Dear Madam, Thank you for choosing our establishment to celebrate the New Year in Paris. We are delighted to read that your stay went well and in particular that you appreciated the breakfast and the location of our hotel. We are proud of our breakfast, which is composed of many products, both sweet and salty, with some homemade cakes that we are happy to share with you. You are welcome to come back in our establishment if you wish to repeat the experience. Customer Relations Department Best Western Opera Drouot*** 01.42.46.18.59

"Summer holiday"
74Camelia74, 23 Août 2021

The hotel is around 1,5 - 2 km from Louvre, Opera Garnier, Centre Pompidou, Sacre- Coeur and around 4,5- 5 km from Eiffel tower.The room with twin beds are really small but the room with double bed was bigger.

Owner Response, 23 Août 2021

Dear Madam, Our team is very touched by your sharing of a very successful experience. We are delighted to have welcomed you in our establishment near the main boulevards. The Louvre, the Opera Garnier, the Pompidou Center, the Sacré-Coeur, the Eiffel Tower... I can see that you took full advantage of our convenient location to walk around and discover the many tourist attractions of the capital. To tell the truth, I am happy that your stay in Paris was so rich in visits during this summer vacation. I hope to see you soon to help you discover other cultural and architectural treasures. Customer Relations Department Best Western Opera Drouot*** 01.42.46.18.59

"Very Helpful Hotel Staffs"
letskeeptraveling, 22 Août 2021

I spent quite some time in Paris this summer, during the pandemic things changed a lot by comparison to other times that I visited Paris. Spent the last 2 nights in Best Western Hotel Opera Drouot before flying to New York. Forgot a bag in the lobby while checking out, didn't realize it until arrived CDG. Called Hotel and they already put it in the office. After arrived in NYC, I emailed Hotel and asked them to ship to Madrid. Manager Arijana kindly helped out and emailed the receipt to me. 2 weeks later after arrived in Madrid again, I told Hotel I still didn't get it yet, Arijiana talked to me and we emailed back and forth to trace the package, finally we successfully located it. All staffs were very kind very patience during the whole process, I really appreciate their helps!

"SURELY THERE ARE BETTER HOTELS AT THIS PRICE"
Ann608, 31 Décembre 2019

I cannot understand how anyone can rate the location of this hotel as excellent. It is on a seedy looking street across from a boarded up washateria which is located next to a boarded up noodle shop! The street itself is very narrow and the traffic noise lasts all day long, well into the night. The breakfast is so meager that to charge 12 Euros for it is a crime. The reception desk is of no help. When I asked for an umbrella, the woman merely shrugged and there were none left. Every decent hotel has enough umbrellas to accommodate each room. Noise from the upstairs room kept us awake many a night. There is no lobby to speak of. Maid service is slow. All in all an unpleasant experience

Owner Response, 31 Décembre 2019

Dear Madam, Thank you for taking the time to submit a review regarding your recent stay with us. We are disappointed to hear about your experience, as this is not the standard level of exceptional service or care we expect our guests receive. Reading your profile, we can see that you are used to leaving negative comments. Our location is generally very much appreciated by our guests. In no case, the neighbourhood is "seedy", it is a lively area where it is pleasant to walk near the Jouffroy passage which leads directly to the main boulevards. The narrow streets are typical of the French capital. Our staff do their best to prepare the rooms quickly and offer you quality services. We hope that your stay in Paris allowed you to visit its amazing monuments. Customer Relations Department Best Western Opera Drouot*** 01.42.46.18.59

"Excellent Location"
Sandissima, 08 Décembre 2019

Good stuff: We liked that the hotel was in a great location. Close to a metro station and easily accessible to the sights. 15-20 min walk to the restaurants and bars around. Our room had a small balcony and although the room is compact it served the purpose for the trip as were out a lot. Bathroom was a good size and the staff were friendly. Adriana and Karima and the team were very happy to help us any advice about how to get to places etc. Downside: it states on the booking site that the room has air conditioning which is inaccurately written. The room can get quite warm and the air con is "seasonal". So we had to keep the window open in the bathroom. All the tv channels are in french no English subtitles but the WiFi works. Lastly breakfast is not spectacular. It's minimal, basic and expensive for the price the hotel charges; however there are loads of places to eat right outside on the doorstep.

"Clean, and central."
198alastairm, 18 Novembre 2019

Try to find a hotel in Paris that a) will not dry your bank account, and b) in a pleasant and central place. Well this it, clean, good price, well yes the rooms are small, but location location. Good restaurants around the hotel, close to the main attractions, good breakfast, and very friendly staff. This is my from now on my Paris hotel.

"Great Location! Great service 24/7"
Tania C, 08 Octobre 2019

We were close to all kind of services and attractions. Public transportation of all mind with in 2 blocks. Several good restaurants within 10 minutes walking. Help at reception was always available in french and english.

"Nice Hotel, but has some issues"
Just_Traveler, 04 Octobre 2019

It's a nice hotel with the standard features: clean, comfortable and staff is friendly; the location is good. There are some issues though: the elevator was broken the first day, but most importantly they have central AC and turned it off the first night I arrived so you cannot have AC in your room. This is a total inconvenience: my room was hot and stuffy and I could do nothing. Other than that I my reservation said paid in advance and then when I check out they let me know they did not charge it so I have to pay it on that moment and really messed my cash flow. It was a nice stay but they have to fix the little issues to make it a really great place to stay.

"Good location, bad hotel"
andressaamaral2019, 27 Septembre 2019

The hotel is well located close to Opera. The room, however, is really small and dark. The elevator was broken during the whole stay (and we were in the 4th floor). Overall, not a bad hotel but i'd go for another option.

Owner Response, 27 Septembre 2019

Dear guests, We are happy to know that you appreciate location of our hotel. We are sorry to read that you did not enjoy the size of our standard rooms. Unfortunately, rooms in Paris may seem tiny to people from other countries, however our rooms size perfectly correspond to the three-star hotel standards. We would like to assure you that we have bigger rooms and even very big rooms. Our elevator was renovated this summer, but some adjustments are still needed. We apologize for the inconvenience. Our team is always at your disposal to help you get your luggage in and out. With best regards, Customer Relations Department Best Western Opera Drouot*** 01.42.46.18.59

"Very unfair Company Policy and Tactics, Beware..."
WilliamMckeown1980, 13 Septembre 2019

My Daughter and partner, Both full time students had booked to stay for 3 nights, They paid a deposit off £70.00. The Airline had canceled all flights to France on the day they were to arrive, So they contacted the Hotel when they where at the Airport to ex-plane they ask the Hotel if possible to change the dates to the next day as Easy jet offered a flight the following day. The Hotel was not able to do so, And not only taking the £70.00 Deposit, Within 15 minutes of the phone call, they had withdrawn the full amount of the stay, £305.00 from my Daughters account. I called the Hotel and asked why this was, I was told to send an email, After 3 more emails and 3 days later i got a reply telling me it was not going to be paid back. On the day they said they could not change the rooms, I went on there website, I was able to see that i could have booked a room for the nights that was requested. Be very careful, Very unfair tactics, My daughter and partner are both full time students and this was there first trip ever away with each other, Not a very nice memory, And the Hotel left them both in hardship for the rest of the month as finances are low. Happy 21st Birthday Present.

"Had what we needed :)"
wherearttads, 02 Septembre 2019

My sister and I stayed for 1 night (Saturday - Sunday). It was 16min walk from the Eurostar station. The area itself was busy with shops and restaurants just a couple of minutes away and there was a train station only about 3-5mins away so it was easy getting to all the sites we wanted to see. The hotel itself is nice and has some character although our room was small compared to other hotels I've stayed in. The bathroom was nice and modern and I loved the shower! The only thing I saw was that the kettle and the tray with tea and coffee was a little dusty. Overall however we had a lovely stay and the staff at reception were lovely and helpful.

Owner Response, 02 Septembre 2019

Dear Sir, What a pleasure to read you! Thank you for sharing your good experience. We are delighted that you have appreciated our rooms with their cosy comfort. We like to accompany our guests during their stay to help them discover the capital and our typical district. We were pleased to welcome you. If you found the classic room quite small maybe next time you can try our superior room which is bigger and comfortable. We hope you'll return again soon so we have another chance to meet expectations. Customer Relations Department Best Western Opera Drouot*** 01.42.46.18.59

"Wish there was 0 stars"
infoJ1316RG, 27 Août 2019

My stay here wasn't long. I reserved a family room with three beds. I paid in advance for the room. When I arrived I was given a room that was only two beds. The room wasn't clean either. The floor was dirty as if no one sweeper or mopped the floor and other surfaces had dirt on them. I wasn't comfortable so I left.

Owner Response, 27 Août 2019

Dear Erica, Thank you for time writing this review. We appreciate your feedback, positive or negative. It is very important to improve our service. We regret that we didn't meet your expectations. You had booked a triple family room and it is this type of room that you had. There were 2 beds inside: a large double bed for two people and a single bed. We hope you enjoyed the rest of your Parisian experience. Best regards. Customer Relations Department Best Western Opera Drouot*** 01.42.46.18.59

"Do not stay here"
traveling98, 22 Juillet 2019

When I checked in I was told that the elevator was being renovated and didn't work. They were going to put us on the sixth floor and ended up on the third floor. My wife and I have a hard time going up and down stairs. I asked why we were not told this when we made reservations or why it wasn't on their website. Of course they don't want you to know because you wouldn't make reservations if you did know. The sign on the elevator door and the tape holding it on were old. See photos. This didn't just happen. I saw no indication that the elevator was being worked on. The bed mattress needs to be replaced. The safe in the room was broken. The cleaning crew did not replace items as you use them. I am a Best Western Rewards Member and have never seen a BW hotel with these kind of issues. STAY AWAY and find a better hotel!!!

"Worst hotel experience ever (no sleep)"
Voyage75512, 02 Juillet 2019

The stay was booket by a family member since we were traveling together. The price was about the same as I normaly pay for **** (4 star) hotels so I expected a good experience. We were assignet two rooms on the top floor the first was small just a little bigger than the bed but a little room to walk to the small bathroom. The other one was so small that it was only 2-3 feet arround the bed and in both rooms the celing blocked approx 1/3 of the room to stand up straight. On top of this the airconditioning sounded like wather pipes were running constantly. So the noise kept waking me up until I realised it was not pipes in the wall but the airconditioning. The beds were really hard, don't get me wrong I normally sleep in hard bed but these were just wery uncofertable and made my back stiffen up so I was unable to fall asleep again when I finally turned off the airconditioning. The toilettseat was unclean but in other ways tho room was clean but worn. I have never given out bad revewies before! In my life I have stayed in a lot of hotels and in my younger years worked in some. This was the worst experience ever.

Owner Response, 03 Juillet 2019

Dear Stefan, We were happy to welcome you during your stay in France. I am sorry to discover such impressions about my establishment. To begin with, I would like to point out that we are a simple 3* hotel and not a 4* hotel. I am sorry if the capital's rates (which we scrupulously follow) have led you to believe that we offer superior services. It was probably this element that caused your disappointment. As you must have learned from your experience, in most major European cities, every square metre is counted, especially in the historic districts of Paris. When the hotel was created, we optimized each room in terms of equipment and comfort so that you can enjoy a pleasant stay. Our rooms on the top floor are usually acclaimed for their unique view of the Parisian rooftops and for their air conditioning, an essential element to protect yourself from the hot temperatures we have had to endure. I regret that these advantages have become inconveniences for you. On site, it was not necessary to hesitate to contact our teams. Depending on availability, we would have offered you different rooms so that you could rest peacefully. It is now too late to intervene and I regret that we were unable to do anything to satisfy you. Our teams are dedicated to our customers and would have done their utmost to help you. We hope that despite everything, you enjoyed discovering the French capital. Customer Relations Department Best Western Opera Drouot*** 01.42.46.18.59

"Great Hotel!"
cdtip, 21 Juin 2019

Best Western Hotel Opera Drouot is an great choice when in Paris as it is in a very accessible location to various Metro stations. The hotel is a short walking distance to the Shopping district of Opéra. We arrived at the hotel before the check-in time, and to our surprise, the room was all ready! The room itself was quite spacious, and we got a family room with two beds, the large bed was perfect, but the twin sized bed (red bed in the image) was a bit strange/small as it felt more like a day bed rather than fit for sleeping. We found that though the room was spacious, there was not enough storage space or horizontal surfaces to place things. The Nespresso machine was a wonderful amenity to the room, and our entire stay was simply lovely! Would definitely recommend!

"N.I.L"
Shirlene C, 13 Juin 2019

Very basic. Room is clean. The fire alarm sounded once and we were told it was a false alarm. I was expecting some service recovery but none. Nothing to shout about, if you want a clean and safe room to stay and nothing luxurious then this is a good choice because it was perfect for shopping, eating etc.

Owner Response, 13 Juin 2019

Dear Shirlene, We were happy to welcome you during your stay in Paris. The whole team apologizes once again for the inconvenience caused. The fire alarm did indeed sound, but was quickly stopped once the origin of this alert was located and controlled. This is a guarantee of safety that protects our hosts and teams in the event of smoke and is only rarely used, unfortunately. I am delighted that you appreciated our location in the 9th arrondissement. We are fortunate to be close to many tourist attractions, shops and some well-known museums in the capital. If you have the opportunity to return to the City of Light, we will be delighted to welcome you to our clean and comfortable rooms. Customer Relations Department Best Western Opera Drouot*** 01.42.46.18.59

"Honeymoon "
happyholidays144, 08 Juin 2019

Very nice hotel. Compact rooms as previously stated but everything you need whilst seeing Paris. Room cleaned every day with fresh towels provided. Staff friendly,welcoming and happy to help. Lots and lots of places to eat and drink of all kinds surrounding the hotel. Air con much appreciated and helped with sleeping. Passageways next door and opposite with antique shops, galleries and bars/ coffee shops for a wander. Very enjoyable stay, thank you.

Owner Response, 08 Juin 2019

Dear Madam, dear Sir, Thank you for choosing our establishment for your honeymoon. We wish you once again our best wishes for happiness. I understand from your testimony that your trip went perfectly and we are all delighted. As you have seen, we are committed to offering you a pleasant stay at all levels: reception, room, cleanliness, etc. We are also fortunate to be located in the 9th arrondissement of Paris. Shops, museums, restaurants are all activities to discover. Have you been able to enjoy the Museum of Romantic Life? It is only a 15-minute walk from our establishment. If you would like to come back to the city of lovers, we will be happy to offer you a new and successful experience. Customer Relations Department Best Western Opera Drouot*** 01.42.46.18.59

"Perfect "
Leandra T, 14 Avril 2019

I stayed here whilst on business and I would definitely recommend it. The staff are really friendly and helpful a big thank you to Lynn on the reception desk who helped me with directions on multiple occasions and was just generally a nice person. The rooms are clean and have everything you need for a short stay. The hotel is situated close to shops and transport and 10 mins walk from a department store. The hotel will be my go to for any future trips.

"Perfect location"
ivethetravelbug, 25 Janvier 2019

When we first arrived we were able to leave our bags in storage while we went out to explore and wait for our room, the receptionist was very nice but very little english ( I don't mind that though as it is not their first language but it was a barrier). The lift in the hotel was very small and rickety, we were on the 6th floor and opted for the stairs every time we were going and leaving room. Room was tiny, no room really to stand as bed took up most of the space, we were told that rooms were sound proof but could hear those above us and people in the hall. Bed was comfy and had a nice view out of window. The decor was fine, we didn't spend much time there so we didn't mind. I did find insects in the shower on the last day and nothing much was said to me but hopefully they sorted the problem for following guests. We didn't have breakfast here as there was lots of nice places around the hotel to eat. Location was amazing, felt very safe here. A tour bus was just over a street which was very handy. There was leaflets with tours and information in the hotel and the receptionist were helpful for getting information also! It is reasonably priced but you are paying for the location not the room. Overall it was a great trip, the location would be my reason to go back.

Owner Response, 25 Janvier 2019

Hello, We are happy to know that you appreciate location of our hotel. We are sorry to read that you did not enjoy the size of our standard rooms. Unfortunately, rooms in Paris may seem tiny to people from other countries, however our rooms sizes perfectly correspond to the three-star hotel standards. We would like to assure you that we have bigger rooms and even very big rooms. Looking forward to seeing you again for your next stay in France. Customer Relations Service Best Western Opera Drouot

"Denied a glass to drink wine"
162luisal, 01 Janvier 2019

The room is quite small. The check in was made by a not so much enthusiastic worker. The location is good, near many things that are opened at night and also 2 different subway stations. Today we asked the staff for a glass to drink wine that was not a regular plastic one, even though there is a restaurant inside they denied for 'security measures'. The remote doesn't work and the light on my bed was burned. I had to ask for a pillow also because they forgot mine and just set the bed for my parents. A regular hotel that turned out to he a bad experience.

Owner Response, 01 Janvier 2019

Dear 162luisal, Thank you for taking the time to post a review. We're disappointed that your time with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We regret that we didn't meet your expectations. Your happiness and satisfaction are important to us so we'll be addressing your concerns with the appropriate members of our team moving forward. Customer Relations Service Best Western Opera Drouot ***

"Excellent location, very cosy rooms and perfect breakfast"
Pierre V, 17 Décembre 2018

The hotel is very nicely located in the center of Paris, close to many attraction and restaurants. The rooms feature all the cmfort needed to spend a relaxing moment in a quiet place. The breakfast is just great with tasty egges, fresh orange juice and the possibility to have decaf. Excellent solution for a business stop

"Wonderful Location"
MinaS216, 11 Décembre 2018

I was looking not for very fancy hotel in Paris, And I get this one. It is location is the best thing, it is very close to many restaurants, cafes and even there is big super market just 1 min far. Very close to the metro station and the bus station. 25 min to 30 min walking from the Louvre. The Room was small, but very clean. The toilet as well very small but very clean. they know how to use each space in the room. The front desk man was very helpful during the check in, specially we arrived very late at night. Only the internet wasn't the best.

Owner Response, 11 Décembre 2018

Dear Mina, We do love our 5/5 rating! Thank you for taking your time to write this review. We are happy to hear that you enjoyed your stay with us. We will be looking forward to seeing you again in the future. Customer Relations Service Best Western Opera Drouot ***

"Average place"
Pasky34, 10 Décembre 2018

Noisy, clumsy lift, low quality and no much choice for the breakfast, and no fresh orange juice. cold in the room even with the heath fix to 27 degrees. very small bed. But well situated in the heart of Paris not far from the Grands Magasins.

Owner Response, 10 Décembre 2018

Dear Pasky34, Thank you for time writing this review. We appreciate your feedback, positive or negative. It is very important to improve our service. We are happy to know that you appreciate our location, close to the Paris Opera. Our breakfast with our homemade cakes and a wide selection on our sweet / savory buffet is very appreciated by our guests. We're disappointed that your time with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We regret that we didn't meet your expectations. Your happiness and satisfaction are important to us so we'll be addressing your concerns with the appropriate members of our team moving forward. We'd love another chance to rectify the visit. Customer Relations Service Best Western Opera Drouot

"Great location !"
CarolL1936, 26 Novembre 2018

The hotel is located between two subway stations. It's 15 mins walk to Gare du Nora, Lourve, next to the passages and few steps to markets, cafes, and restaurants. I will definitely stay here for my future trips.

"Séjour"
FlorinaF38, 02 Novembre 2018

the position of the hotel is great, accessible to everywhere with 3 subway stations at walking distance. However, we needed to ask 2 times for the coffee and towels because forgotten. The room was very small and the bathroom is on sight. The price is convenient though and the staff is friendly.

"Average"
vvel, 16 Octobre 2018

Friendly and service-minded personnel but they had nothing to serve of drinks or snack in the bar and reception area. Room ok with comfortable bed and quite clean. Breakfast with very limited assortement.

"Everything is great"
Lawrence W, 09 Octobre 2018

Extraordinary cozy hotel in great location. Much supermarkets surrounded, and near the Metro station, that quite close to Gare du Nord. Staffs are friendly and willing to help. Breakfast has varity food and delicious. If someone that have to choose a excellent hotel and worth for money in Paris, I definetly will have a high recommand in this hotel. Would visit next time. By the way, let me remind you, book earlier, cause it is popular enough to be full booking already.

Owner Response, 09 Octobre 2018

Dear Lawrence, Thank you so much for your kind review. We are delighted to hear you enjoyed your stay with us so much and that our staff made you feel welcome. We hope to be able to welcome you back again soon. Customer Relations Service Best Western Opera Drouot

"Great friendly staff!"
stacee m, 15 Septembre 2018

Karima and Arijana at the desk went above snd beyind to be helpful with my tourist questions. The maid was happy to teach me how to use the coffee machine, language barrier notwithstanding. Lovely place. Clean and close to metro 8-9 lines, grocery stores, shops and cafes. A safe, lively neighborhood. Bring earplugs. The street can be noisy, but that's just Paris!

"Be very careful with your reservation"
Philippe49, 13 Septembre 2018

This week, i tried to check in, and at 8PM at the desk trying to check in they told me my reservation was cancelled. without any notice, neither explanation. And as alternative they proposed to me a room with lower category at higher price. This week was very busy and expensive for hotel in Paris. Be sure to double check your booking before your stay ! and do not expect the hotel to have a proper management to handle this, they play dead.

"Bijou"
82Amanda_St, 02 Septembre 2018

A very affordable hotel in a great location. The rooms are modern and finished to a high standard. However they are extremely small even for Paris standards. Real cups and spoons in the room would have been preferable to the cardboard cups and stirrers though.. however overall good value for money given paris pricing. NB. We didnt book for breakfast as at €20 per person similar was offer at half the price just down the road

Owner Response, 02 Septembre 2018

Dear Amanda, Thank you very much for sharing with us your feedback regarding our staff and breakfast. The honest opinion of our guests is always very welcome to us. We offer delicious breakfast buffet every morning from 7h00 to 10h30. The price of the breakfast is 12.00€. It is with pleasure that we will welcome you during your next stay in France. Customer Relations Service Best Western Opera Drouot

"Lovely place that's well situated in Paris"
yellowhouse2018, 22 Août 2018

Best Western Hotel Opera de Drouot was a lovely little boutique hotel. It is located near many restaurants, grocery stores, and in close proximity to two metro stations. Very clean with newly finished bathrooms and good air conditioning. Staff is extremely nice and helpful!

"Overall a good place"
CaenAnn, 13 Août 2018

Nice location. We walked everywhere. Main downside of the room is that it doesn't have dresser drawers. The staff did give us extra clothes hangers. Other requests, such as fixing the safe, were resolved.

"Superb location but horrible hotel"
Shayonti C, 12 Août 2018

When visiting Paris the location of this Best Western property is highly recommended. However the hotel is overpriced & simply disgusting & decor depressing. Black wall paper dinghy lighting old dirty carpets is sure to take the thunder out of your visit to this fascinating city. Staff unhelpful & inefficient. Breakfast cold & stale, breakfast room chairs & tans tables uncomfortable. I had a dripping AC in the room it took them 2 days to change my room. Uncomfortable bed & pillows

"Very Average Hotel"
Lauren K, 05 Août 2018

This hotel was the definition of average. It was not bad but it was not amazing. The rooms are very small which is expected in Paris. Our family of 4 had 2 rooms. Our children got the handicapped accessible room and loved the bathroom. It was European Style and had the shower/toilet/sink all in one room so it was very roomy. The second room had an odd layout with the toilet on one side and the sink on the other and a small shower that had a panel that you could almost see through so it didn't offer too much privacy. The beds were very comfortable. The location is pretty good although a bit far from most of the main attractions. We took the Metro everywhere which was very convenient. There was a mall across the street with an M&S market which was excellent for stocking up on water and snacks. They also had good pastries for a quick breakfast. We went there daily. The laundromat across the street was convenient and easy to use and we took advantage of it because the temperatures were very high during our visit and we needed to do laundry. The hotel staff were all very friendly and accommodating. They printed out our Eiffel Tower tickets which was so nice.

"Smart choice "
CoiledS, 03 Juillet 2018

Clean modern with good bed aircon and quiet, what more do you want. Location central and easy to walk to central sights.Nespresso machine and few pods in room. Overall good value for Paris. I didn't eat breakfast so can't comment. Ps lots of plug points so easy to change phone etc etc

Owner Response, 03 Juillet 2018

Dear Guest, We are extremely pleased by your compliments and happy you enjoyed your Parisian business trip. We ensure that our guests find in their room all the necessary for their well-being, Nespresso machine, and many items are at your disposal throughout your stay at the Best Western Opera Drouot. Our "business corner", with its impeccable connection and a powerful Imac, is an additional asset. Looking forward to seeing you again for a quality stay, you will be able to try our express breakfast which is very convenient for guests who are in a hurry. Customer Relations Service Best Western Opéra Drouot ***

"Nice, cozy hotel"
Alexandra M, 23 Mars 2018

Very nice hotel, location is excellent, Panorama galleries are just next to it. Our room was rather small, but that is the case with most of Paris hotels. No problems with the heating (we managed to catch some snowy days in the middle of March, but the room was cozy, comfortable and warn). The staff was helpful, breakfast was good. Overall a great stay in Paris, would happily recommend this hotel.

"Non existing WiFi"
Bianca F, 21 Mars 2018

I stayed in Paris for a weekend and for the 3 days I did not have wifi connection. I thought it was a problem only for that weekend, but reading the reviews I saw that this is happening since a long time. I asked the hotel staff what they could do about it and they said it was up to the manager, who was not there during the 3 days I stayed. The bathroom was very spacious but the room itself and the bed were quite small. For the price I paid, I would not recommend.

"Smart choice for Paris "
Manos I, 22 Janvier 2018

Great location really close to metro station and galleries Lafayette Many choices for food nearby Very clean and comfortable Smart choice for those who traveling to Paris for business trip and vacation Small minus the elevator sound and the WiFi signal Very friendly and helpful stuff !! Thank you

"Paris weekend"
scottie879, 04 Décembre 2017

Hotel overall is in a good location for getting to many tourist destinations, shops and restaurants. Small but nicely decorated. Double bedroom rather on the small side. Limited hanging space and no drawers to put anything in. The shower room was very small and although it was modern because it was all black tiles it was very dark and the lighting did not help.Hot water ok in shower but not in the hand basin. The room was fitted with double glazed units but this did not stop the noise during the night from the nearby main road. The TV's remote would not turn the TV on and off so had to use the plug to do this. The coffee machine was noisy when in use. The staff were extremely helpful, polite and friendly.

"Great location but needs repairs"
karemed, 20 Août 2017

Pros: Good location with ability to walk many places or take public transportation. Rooms good size for Europe. Renovated in 2012. Ariana at the front desk during the days was very helpful with everything, gave directions and advice when asked. Cons: They do not let you check in before 2 PM. We got there at 8 AM after a transatlantic flight and there was no flexibility with check in and at 3 PM one of our two rooms was still not available. Elevator is VERY loud. There are only 6 rooms on each floor so you cannot get away from the noise. The elevator was totally inoperable for almost 24 hours. The front desk clerks say the elevator is always like this and isn't likely to change. Had to walk up 5 flights of stairs. Breakfast is pricey at 5 euros for coffee and danish or 12 euros for eggs, breads, coffee and juice. The gal working the kitchen was not happy any of the 3 days we were there. She was grumpy, slamming plates and overall did not seem like she wanted to be there. Made it unpleasant for the guests.

Owner Response, 20 Août 2017

Karemed, Thank you for selecting our hotel for your stay in Paris. I am delighted to read that your stay went well and that you seem to have enjoyed Paris. I'm glad you found the rooms of a good size, that you appreciated Arijana's professionalism, she is acclaimed by everyone and I take this opportunity to publicly thank her for her investment with clients, colleagues and 'hotel. I apologize for the elevator failure you had to endure, fortunately the necessary was done quickly and it was working in less than 24 hours. I am very surprised to read your comment about the person in charge of the breakfast. It is Brigitte and Fatima who are responsible for it, they have been working at the hotel for 10 and 18 years and I can assure you that they are voluntary, caring and happy to live. The whole team would be delighted to receive you during your next stay in Paris. Customer service

"Birthday break 3 nights"
Stephen E, 21 Mai 2017

Super little hotel, small rooms but very clean and modern. Location is great and not far from metro which is easy to get around. Loads of lovely eating places near by. All in all we would use this hotel again 5/5

"Good value "
63justink, 17 Mai 2017

Location is good and staffs are very helpful. They called a airport shuttle for me in a very short notice and they are really trying to help. Really appreciate that. The room is very clean but a little bit tiny.

"Quaint, boutique hotel near Opera area"
Huda A, 14 Février 2017

Hotel was perfect for my solo weekend trip from the States. The single room is very small as expected but perfect for solo traveler. I took the Orly Paris bus from De Gualle airport (11 euros ) and then a 4 minut cab ride to the hotel ( hard to find walking the first time ). I walked to the louvre, and Eiffel Tower and it's in the shopping district ( galleria Lafayette) . This hotel is in a touristy area so you will find pizza, Starbucks , fast food joint if that is what you fancy ! The hotel is also very close to the metro. Overall! Very satisfied with mt visit and the front desk were extremely helpful.

"Very nice"
Pasquale G, 02 Janvier 2017

I was for new y era and i couldn't chiose better Great for price and location near to the Metro at the Gran Boulevard where there is a wide choice of pub bers Mc Donald and Har Rock Cafè very nice clan rooms,great staff congratulation

"Good location, very small rooms, poor service"
ReneeGee, 29 Décembre 2016

The location of this hotel is great but they could use a refresher on how to speak to customers to make them feel valued at this property. The rooms are incredibly small (even for European standards). We stayed as a couple and could barely move around the room. In the future, I would spend a little extra and stay elsewhere.

"Good hotel"
paulU8393XS, 22 Octobre 2016

Recently renovated hotel in a traditional Parisian Street. Area is bustling with plenty of nearby cafe bars and a few minutes walk to the nearest metro stations. Room was clean except that the carpet could have done with a shampoo (wet shoes and spilt coffee). Spotless modern bathroom with large shower cubicle. Don't bother with breakfast use the local brasseries instead and watch the world go by.

"Nice Hotel, good breakfast, rooms face right to busy street"
Kai P, 20 Septembre 2016

We stayed in this hotel 3 night, i booked online two days in advance and got a last-minute deal (280€). The room was quite small and so was the bathroom, but as i could see on the emergency exit plan the other rooms are bigger. Everything was very tidy and clean, the beds are not to soft but very comfy. They provide you with only one big (2mx2m) blanket. The WiFi is free to use after registration and fast enough to stream a movie. Our room was equipped with a Nespresso machine (there was no skimmed milk on the room), a TV, aircondition and a powerful Hairdryer. There are three different metro lines you can reach by foot (approx. 400m), there is no car park at the hotel. If you open the windows it is very noisy, so keep them closed and make use of the AC. The breakfast is not included in the standard price. The products are of good quality but i was a disappointed that there is only a Nespresso machine for making coffee. Also the fruits could have been more ripe. What we really disliked about the breakfast buffet was that the lady running it was not fast enough refilling it even when there where only 3 tables occupied. I can not think of one time that there was everything provided at the buffet and one time they even ran out of bread for at least 20 minutes and had to buy more (to be clear they had no baguette, no dark bread, no croissants and not even toast left, at the same TIME). The staff at the reception was very friendly and willingly to help. All in all i would stay again but would not be willing to pay much more for this experience.

"Good location"
JobozLeicester, 10 Septembre 2016

Very nice and comfortable hotel. Excellent Receptionist and staff. Double beds fairly small. Large wet room. There was no bath. Every where was clean. Surrounded by some nice restaurants and the metro was about 5 mins away. My only slight criticism would be that there was always a slight delay in the replenishment of the breakfast. The breakfast was €12 per person and consisted of bread croissants coffee tea meat and cheeses and freshly boiled eggs. I would say it was fairly good value but you could get coffee croissants and orange juice across the road for €6. I would stay again.

"Great neighborhood away from tourists"
Justin E, 20 Août 2016

We stayed for 3 nights and really enjoyed the hotel. It was quiet and very comfortable. We had a small room on the 7th floor. It was really comfortable, and the hotel staff was so helpful. the neighborhood is more residential which made walking around in the days and nights great. Plentiful options for food, restaurants and supermarkets, which made it easy to eat great food, or grab some cheap snacks while touring the city. The room was very modern, and since you spend most of your day in the city you don't need much space. Well, at least we didn't. You won't regret staying here.

Owner Response, 20 Août 2016

Dear Justin, Many thanks for this very nice review. I am glad that you enjoyed your stay with us and hope to welcoming you again soon. Best Regards. Sadjia NOUACER-The Manager

"The price was good."
Deniz Y, 01 Juillet 2016

Location: Not good at all. Very loud and not very safe at night. Drunks were singing outside at 4-5 AM and woke us up. 5-6 minutes walk to metro, nice area at sunlight. Staff: Good enough. Rooms: Size was OK, but the rooms were dirty. The carpets and the bathroom floor had stains and dirt. (we didn't bother calling reception as it was a one night stay) The bed wasn't comfortable at all. We had asked for two twin beds but instead got a king bed. And not a big one. Breakfast: Nice taste but limited in choice. 12 Euros per person. Price: It was quite cheap for Paris. Overall: Would recommend for budget travellers. Otherwise, avoid.

Owner Response, 01 Juillet 2016

Dear Deniz, Thank for taking time to write this review. Concerning the Neighborhood, I assure you, it's one the of the safest, and the most appreciated in Paris... We are located in the center of 9th district. The closest metro stations, there are 3, are at 1 minute walk… We offer a complete continental buffet breakfast witch includes homemade different cakes, and fresh fruit salads…Although I would appreciate to have your suggestions concerning our Buffet, we welcome all our guest's suggestions to always improve our services. Hope to welcome you again, in our hotel. Best Regards. Sadjia NOUACER-The Manager.

"Great Location - Charming Neighborhood"
Eric M, 30 Juin 2016

This small hotel was well fitted out, the staff was efficient, helpful, and courteous, and the eclectic neighborhood was charming. Located in the Druout auction area near the Garnier Opera and Folies Bergere with convenient metro stations at Grands Boulevards and Druout this hotel was an excellent choice for exploring Paris. The neighborhood felt safe at all hours. There were many interesting restaurants of all levels. A covered passageway with diverse shops and eateries leading to the Grands Boulevards metro stop was a welcome discovery. I would definitely use the BW Opera Hotel Druout again.

"Great location, comfy beds"
Ficie, 20 Juin 2016

An unpretentious, nice hotel in a great location. The area has many restaurants and cafés, and is very close to three different metro stations. Two lovely passages run close to the hotel (do not miss Passage Jouffroy with its lovely salon de the!) The staff was attentive and polite. The rooms are very compact (no wardrobe, little space) but functional. The mattress was extremely comfy, we slept very well. The bathroom is small but nice, with a good shower. A great hotel to use as a base to explore the city.

"Good hotel!"
157henriks, 19 Juin 2016

Very nice and helpful staff! I really liked the Nespresso machine in the room. Breakfast was OK, but not more. Quite simple. We got to change to a larger room without extra cost. Very nicely done, thanks.

"Very nice and cozy"
Jesús B, 16 Juin 2016

Smalls rooms but very nice, clean, cozy and beautiful decorated. The staff is very friendly and helpful. The bed is very comfortable, a little small but good enough to have a nice sleep with your couple. The hotel is close to the metro and close to a lot of good restaurants, places to eat and supermarkets. There is a bar near so is a little noisy at night.

"Disgusting hotel!"
AlexeyBorin, 07 Juin 2016

Opposite the hotel were the construction work: The Hammer-machine created a terrible noise! And the work began in the morning. Rooms at the hotel - it's the size of the bed + 15 cm around. We lived on the top floor - ceiling height was such that at my height 185 cm, I could not always stand tall. Staff at the reception - this is jnly one person who does not always speak English. We asked when entering the hotel's general manager, and so we were told to come soon, we waited 40 minutes, it did not come. As a result, I was with my pregnant wife lived like at the construction site during our stay in Paris.

"First time in Paris"
Florentina I, 06 Juin 2016

Very nice hotel close to the Grand Boulevard metro station and lots of coffee shops, créperies and restaurants. The room was small but clean and cozy. I LOVED the Nespresso machine in the room. There is no fridge, but you don't really need one. The wifi is in-and-out in the room, but good in the lobby. The breakfast (paid) was very good. Croissant, cheese, fruits (I like the yogurt). The staff were very friendly and they gave us lots of information about transportations and places to see. If we have the opportunity, we will return with pleasure.

"ROBAN NO VAYAN! THEY STEEL FROM THE ROOM DON'T GO!"
CarolinaBUE, 29 Mai 2016

Robaron de la caja de seguridad cámara de fotos, tablet y muchas cosas de valor. No se hacen cargo! No vayan! They stole from the security box tablet and many things of great value and didn't do nothing to fix the situation. Don't go!!!

"Friendly and helpful staff"
bjrnrbn, 25 Avril 2016

Recently stayed a couple of nights at the hotel and found it to be very nice for the price. The staff is super friendly and helped us with everything we needed. The rooms are small and lack a couple of things like a fridge and a closet but we thought it was big enough for us. From what I heard from other people in our group, the rooms differ a bit in the layout so ask the hotel in advance if there are some features that you must have like a combined wc - shower room. Our room was on the first floor and there was a bit of noise in the morning from the street but that is only to be expected when staying in the city. The hotel is located just off a big boulevard and has a lot of resturants , supermarkets and shops in close vincinity.

"Honeymoon trip"
Shuva B, 21 Avril 2016

I was in this hotel during my honeymoon. My wife decided to go to paris for our honeymoon as she wanted to see eiffel tower so we stayed in opera drout and believe me this is the best western hotel they took great care of us after knowing dat we are bengali and there we find someone who can speak good bengali as well as english.Really mam thanks a lot Thanks to opera drout team for making our honeymoon super cool.

"Provides Great service"
Ratul D, 21 Avril 2016

Last month we went on a family vacation in paris and there we stayed in hotel opera drouot as Eiffel tower is close enough from hotel opera drouot. Food was on average, rooms are well decorated. Overall staying in hotel opera drouot was a good experience. Total utilization of your money staying there. So go for it

"Happily recommend to others"
Jamie M, 07 Février 2016

Centrally located, it was a short walk from the Roissybus and a number of the outlying attractions. Good transport links with a great mix of restaurants. Room was very clean, tidy and modern, staff were attentive, particularly the cleaning staff. Would gladly recommend and would stay here again if returning to Paris.

"Nightmare Drouot"
Patuna B, 31 Janvier 2016

Two weeks prior to this stay my wife stayed at this hotel. Staff hung up on me when I called to check on my wife's arrival at 3 A.M. Staff continued to pick up the phone and immediately hang up another 8 or so times. I wrote a letter to the manager which went unanswered. Two weeks later we stayed there for a week. The receptionist was cold, impatient, and unwelcoming. This time we had 2 pillows for three people. I called reception and they said they could provide no extra pillows. I called back to reception to double check and the staff hung up the phone on my call. So I slept without a pillow the first night. Cleaning lady came in and immediately started exclaiming to my wife how dirty the room was. There were no complimentary shower shoes or robes. When I called to the receptionist for anything such as an extra tiny shampoo bottle I had to go to reception to get it as they would not bring it to the room. Also the INTERNET connectivity was spotty at best. When I went to speak to the manager she acted as if she was doing me a favor by talking with me. She confirmed she had received my letter from the first stay and said she passed it to her assistant to answer. She asked me if her assistant had answered and I informed her no and she acted a bit surprised. She said she could not understand why the staff did not provide me pillows as they had 10 empty rooms and plenty of pillows and she acted a bit surprised. Really quit remarkable the two times we stayed at this hotel. The first time my wife stayed alone at this hotel; the second time me, my wife and daughter. This was my 2nd worst hotel stay of my 55 year life and I am a world traveler. I am probably leaving out a few things but this is off the top of my head.

"Great Room in a great area"
juniorsui, 25 Janvier 2016

Lovely hotel and room near the metro and some great restaurants. Room clean and spacious (family room). Only cons are the lack of closet space and the frankly rude receptionists (only one made up for the rest). On arrival we were kept waiting for 20 minutes while she conducted a long phone call and then decided to serve the man behind us first. Refused to make us a second key.. First they blamed the machine and then the first receptionist just refused to do it.

"Solo traveller"
diannedr3, 08 Janvier 2016

I booked into this hotel after I had completed a WWI Battlefield tour of France and Belguim - my stay was for 4 nights. My room was very nice with modern features, staff were friendly and helpful. The location is very central to the highlights of Paris. I loved the Nespresso machine in my room.

"Excellent small hotel in Opera area"
Crodenator, 22 Décembre 2015

We really enjoyed the three nights we spent here, the location is very good with easy walking access from the Roissybus in Opera and the Grand Boulevards Metro. The staff are friendly and helpful and the cleaning staff have very high standards. The rooms are slightly quirky as it's an old building which has been redeveloped using imagination and quality materials. The bed is very comfy, shower is great and considering it's in the middle of a big city- it is quiet enough to sleep in till gone 9 am! If you are looking for a well placed, mid range hotel I doubt this place will disappoint- oh and try the Saotico restaurant close-by- well worth a visit.

"Lovely hotel"
MR_birmingham_UK, 05 Décembre 2015

We stayed at this hotel for 3 nights in late November 2015. Upon arrival we were greeted with a big smile and great customer service. Our room was quite small yet very pleasant and well presented. The room was clean and serviced to a high standard. Hotel's location is very convenient and close to metro station and major attractions. We would definitely consider staying there again.

"4 night stay, very good location"
Katariina-87, 20 Novembre 2015

Stayed for 4 nights, two adults and infant. Room was clean ja comfortable. Elevator was working. Just enough space for small baby carriages. Good location, no traffic sounds to the room, cleaning happend everyday but they changed bedlines only ones during our stay. View from room was poor, but it didn't bother us. Good value for your money, near metro.

"Elevator out of order"
Capgras, 03 Novembre 2015

Elevator is out of order and they did not manage to fix it. Had to climb 8 floors to get to my room. Stairs are small and cramped. Hotel staff told me at the beginning of stay that they waited for the elevator to be fixed same day. Later on they said that it would take long time to fix it.

"Avoid if you are a light sleeper"
Heinrich76, 21 Octobre 2015

I actually liked this hotel except that the trash collection activities started very early in the morning like 6am. My sleep was disturbed. Room was great and clean and it offered more than enough space for me. The bathroom was also good. The staff were friendly and helpful. Overall good value for money as a 3-star hotel

"Good value for Paris"
FrankandJane_30, 15 Septembre 2015

Stayed here for a weekend. Hotel is a short walk from 2 metro stations. It is located on a side street in an antique dealer area, which makes for interesting browsing. There are plenty of restaurants and cafes in the vicinity with the majority on a street within 50 yards. Some very nice French restaurants and cafes nearby but if you need fast food there is a mcD, chipotle and Starbucks near the metro. Room was smallish but modern, clean and comfortable. We were on the 5th facing the Main Street so we slept with the windows open. Bathroom is non traditional with toilet in separate room, sink in main room with shower off to the side. Clean and compact.

"Clean and cozy"
garcia1007, 15 Août 2015

The location was great..Good hotel with comfi bed , clean, cozy, but not really spacious..very close to the metro, Walking distance to Galleries Lafayette and very near to restaurants..Japanese, chinese, italian and other cuisines..Afffordable rates, with wifi. The frontdesk staffs are friendly too..would love to comeback here soon..

"Great place to stay in PARIS!"
Maeviiee, 10 Août 2015

This hotel was perfect and exactly what I was after on my recent trip to Paris, it was close to the metro and close to restaurants, supermarket and pubs. Ideal when you've been on your feet all day around Paris seeing the sights and just want to chill out a short distance from where you're staying - highly recommend, friendly staff too - very accommodating. Downside - the room was tiny (as to be expected in Paris) and the door was unlocked after cleaners had been in and we returned - so best to keep valuables with you/in your safe etc.. should this happen to you!

"Very good choice."
Dimamourtada, 20 Juillet 2015

Good Hotel and great location.The metro station is 5 minutes walking from the hotel.So many "cafés" ,stores and supermarket( Monoprix)near the hotel.You need 2 minutes walking to arrive to "Musee Grevin" wich is a very interesting museum.The room was small,but clean with Ac and wifi with good connection.The breakfast was great and the staff very friendly.I really recommand this hotel if you decide to visit Paris.Very good choice

"Air conditioned Paris hotel that offers triple rooms not too far from the Louvre"
Karin B, 13 Juillet 2015

Thank goodness for air conditioning! We stayed in this hotel when the temperatures hit 39 C in Paris in July. The room (one double bed and one single) was compact but nicely renovated with a bathroom and shower. There was free Wifi but the connections were sometimes a bit spotty. We certainly appreciated that there were lots of outlets for our electronic devices. We paid for some of the breakfasts and there was a nice variety of offerings but go for the hard boiled eggs and not the scrambled eggs which seemed rather runny. Staff were very friendly and helpful. The streets were often noisy at night, sometimes because of deliveries and renovations, but it's Paris, so this is not unexpected in a big city. Close to a grocery store (Monop) and restaurants.

"A Good Value but a very SMALL Room"
Dale M, 12 Mai 2015

This hotel is very nice except the rooms are extremely small. The bed was extra-extra firm. The hotel staff were very friendly and helpful. There are numerous eating places as well as two Metro stops within a short walk.

"Great hotel in a great neighborhood"
Ioana S, 10 Mai 2015

I recommend the largest rooms - the triple - very comfy. The staff is great and the breakfast is wonderful fuel for a long day of sight seeing. We had a great stay. The location is very convenient near two metro stations.

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Is breakfast included in the rate?
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Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
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Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
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Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
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Best Western assistance
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Best Western assistance
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