SureStay Studio by Best Western Virginia Beach Oceanfront

Would have given them a 5 if it were not for the people next to us smoking on their balcony and us not being able to enjoy our outside space because of it. I was sent multiple emails about this being prohibited so was super annoyed about it not being enforced.

One of the nicest places I've stayed in. Very clean and comfortable room with ample towels and supplies. Friendly staff. Full kitchenette was a plus! The ocean view and central beach location was great. Great bargain! Close to many points of interest. Gift shops, food marts and great dining within walking distance.

Studio rental with all the cookware. Full size beds slept well. Oceanside balcony. Dated, but cozy and comfortable. Front desk personnel were wonderful! Parking was tight with a full size pickup. Tvs I couldn't get the CC to work, but they were nice size screens. Wifi is available for free. I'll stay here again!

The cleanliness of the room and awesome view. The staff was extremely nice and welcoming. My kids loved it , I would recommend to any family or person wanting a good location and peace . Great food across the street and the parking is awesome. !

The beds are very comfortable and the rooms are bigger than most. The views from the balcony are beautiful. The hotel is very good. The staff member there named Ms. Sheila, was very nice and professional and very informative and helpful. We will be returning very soon.

Everyone that we encountered at check in and also at checking out were very pleasant. You cannot beat the view from the room. The room was also very clean. Location was perfect. I would definitely stay again if I am in the vacinity in the future

This is a great property to stay at. Clean and room setup with the bedroom as a separate room is wonderful. No breakfast, so you can enjoy other restaurants in the area. When visiting Virginia Beach, this is the place I will return. They have put in a ton of work to keep this property so beautiful.

I decided last minute to make a reservation, called the 800 number and got assistance right away, the staff was exceptionally friendly and the room was very clean, I must say I was impressed by the full sized shampoo and conditioner hanging on the shower wall

It is an older hotel, but the staff and room was great and the room was clean. The only downfall would be it says it is for six people that is if you are very skinny and don't need a lot of room in bed.

The pillows are the fluffiest we've ever felt. Stay at multiple Holiday Inn and expresses the last 3 weeks on our xcountry roadtrip. This had the best hot breakfast and friendliest staff. Isabel manned the breakfast area. Kind and helpful. I would definitely stay here again!

Stayed for 2 nights and while on par with most Holiday inns this one you can tell was older. The chemical smell (lots of bleach) bugged me quite a bit, so much so i had headaches both nights. The security on the hotel is pretty good, use key card to get in all doors. Room is decent but showing its age, bed was comfortable. Not great water pressure for the shower which is one of my pet peeves. Prob would look for somewhere else to stay next time.

This property was a good example of the HI Express brand expectation - it covers the basics well. The room was clean, comfortable, fairly spacious, and functional. The breakfast was a notch above what I usually see from the brand. The location is great if you're visiting to go to Six Flags as they advertise. The park is but minutes away and you can see it directly across the freeway from certain rooms. (Although that side does get a little bit of road noise). They had a few electric vehicle charging stations as well which was a plus as my rental was a plug in hybrid. (Note - it charges $5/hour to charge). There are a number of convenient restaurants nearby from fast to fast causal and I saw on the map there was a shopping mile but a couple of miles away. It's not the Ritz but I'd recommend it.

We loved this place so much! My fiancé, myself, and our friend had gotten a 2B1B room with kitchenette. I appreciated the cleanliness of the place and attentive staff. We felt safe and had such a great time. Ocean front plus a homemade breakfast while watching dolphins out our window was top tier!!

From the smiley Manager Carina always have that contagious smile, the front desk Raina who is also very i thought she's a manager too and Christian to the Cafeteria lady Isabel, the Maintenance Person Elsa to the Housekeeping Supervisor Octavia and her crew making sure that our room is always clean. SYLVIA DANIELA IGNACIA ADAN ANTONIO SANTOS ALEXANDRIA GAUDENCIA They always show us a good customer service every time we check in here. They treat us like own family. They always take care of us.

The location was great and the room was clean. Staff was very friendly. Just keek up the good job. We wish the bedromm osnon thenocean, but that is not how the facility is designed. Thatsvallvwe really havebto say. Thak youuuuuuuuuuuuuuuuu

We spent 4 nights at Virginia Beach at the end of December and stayed at the SureStay. Staff was very kind, check in and out was smooth, we got a studio on the 8th floor with spectacular views! Kitchen is well equipped, easy to prep some light dishes. Bathroom had shampoo, conditioner and body wash too. I just couldn't find a blow dryer, but otherwise everything was there to have a great shory getaway before new year.

The staff couldn't have been any nicer. The rooms were spotless and the view was beyond belief. Our room was basically a 1 bedroom apartment as opposed to one room and a bath. The hotel is aligned to an area near the water where dolphins routinely swim and we saw several from our balcony.

A very clean, cozy and nice hotel with the beautiful mountains of the valley anytime I visit santa clarita for work I always come to this location. The staff is friendly. The breakfast is good and I just love the consistency of excellence. I see Isabel often when I get breakfast and she always greets me with the warmest good morning. So nice.

I loved the fact that the rooms were very clean. I loved the fact that we had the ocean front & balcony view. The front desk person was very polite and professional that's very important. I have zero complaints about my stay. Vanessa P.

I love our stay here - such an amazing view of the sun from our balcony, very clean, quiet but there's just squeaking and vibrating noises at night, respectful, knowledgeable, friendly staff. The pull-out bed was nice and has been updated. It doesn't look like the pics here.

Perfect location! Beautiful beach. Lots of restaurants, shops, & activities within walking distance. Staff were courteous & helpful. Rooms were clean. We had everything we wanted (ocean front, private balcony, kitchenette, comfy beds, safe). Very affordable priced!

Front desk people were friendly and very helpful. Room was nice and clean. Love the ocean front room. Bed was just right and the pillows were soft. We will surely come back next year. We will recommend to our friends.

If you're looking for a clean, well maintained, friendly and helpful staff hotel with a kitchenet, this is your hotel! We have stayed at Sure Stay for many years and every year they make improvements. Rooms are clean, staff friendly and helpful and it is a nice quiet hotel.

Nice price for location and space. Staff extremely courteous. All white linens and was clean. Oceanfront balcony great for overlooking the tide. Room was equipped w a very clean fridge and stovetop w all kitchen utensils provided. The elevator is a little slow.

Awesome view of the beach. Love the fact that it's almost like a one bedroom apartment. I rarely was in the room; even so I had good night sleep. The only thing I would critique is the slow elevator. I'll still give 5 stars. Thanks fpr a good experience.

The views from the room and balcony are unmatched for any oceanfront room I've had! The manager gave me a tour upon checking in, and helped us along the way on our journey with questions we had! An all around great experience! Water was hot, pressure was great, beds were comfy, and everything in the room seemed very clean!

All cool, nice pool incl. fire pit. Staff friendly, rooms are large and very clean. Opening just 2 years ago. Not sure we're the old comments coming from… Even the hotel was booked completely, they managed everything very well. Would rate 6 ⭐️⭐️⭐️⭐️⭐️⭐️ if possible.

I liked how me and fiance had own room from my mom sister it was nice room. Perfect location. Parking is tight though. Did struggle getting out of the lot. Had a good time there. Maybe go back next yr

Good reception, clean room, good location The stay was good without any inconveniences, the air conditioning in the rooms is good Free park, free wifi The sea view is wonderful. There is a place nearby for renting bicycles, a place for walking

The rooms where amazing. I left my sons cell phone there . They called me to let me know and is mailing it to me . Amazing customer service. I will be going back to stay there .The pool was great for children also

We stayed at the Holiday Inn in Santa Clarita for a couple of days and had a really great experience. The staff were very accommodating and friendly especially Ms. Hannah Bermudez who made our experience at the hotel worthwhile and pleasurable. The lobby, rooms, and other surroundings were clean and comfortable.

They have a full kitchen a microwave and all the amenities one will need for a business trip. Plus a great view of the beach and it's really close to the oceanfront and boardwalk there was an outdoor pool on my floor as well.

Ria was amazing along with the other guy. They went out their way to make sure we had a nice stay I will go bk with my kids. I only have one problem the elevator it's used for everything and there is only one elevator they need a service elevator but overall a great hotel thanks again Ria

My daughter and I went for a long weekend and chose to stay here for the first time. ALL the staff was friendly and helpful and always had a smile. Very relaxed, no frills place. Parking was tight but the staff was very helpful in guiding us to a parking spot in the middle of the night! We had everything we needed for our short stay!

The housekeeping was nice I forgot her name but she was so nice and was checking and giving us everything we need. The room was perfect everything we needed was there. It was a little small but we had fun.

We had a great experience! The oceanfront view was amazing! All amenities were as promised and we were even able to check in a little early…what luck! The staff was very accommodating and pleasant! The location of the hotel was in the center of the boardwalk, so the value we got for what we paid was well worth it!

We frequent the Best Western chain all over the United States as platinum members. This has allowed us a large scope of what to expect at each location depending on the particular chain, etc. This was our SECOND stay at this location. First was September 2021. Front desk staff — incredibly kind, helpful and welcoming! This is ALWAYS a plus! Truly sets the tone for the overall stay. Our reserved room type was not available due to an unexpected situation at the hotel. Perfectly, ok. Front desk took care of us and explained the issue wonderfully. It was sad we didn't get our Queen bed but we understood. This was not their fault as weather caused the problem. Life happens. Great job for accommodating us the best you could. We are thankful! The Front Room & Bathroom — the front room & bathroom had a few minor items that you could tell were very dated and needed some TLC. You could also see where minor items were updated and had recently received some TLC. Surfaces were clean and free of anything strange. Fridge had no odor. Couch is vinyl which we get because of the beach. The vinyl was extremely worn on the couch. Shower appeared very clean. Free of an dust, hairs or anything else. The overall smell of the room was very clean. The towels appeared crisp and clean. The biggest issues with these two areas were the bugs at night time. No bugs during the day but boy oh boy, at night it was really bad. I know they were seeking refuge from the cold, as that is very normal for the time of year, especially near water but there were so so so many. Like, way too many. As in you turn the light on & they scatter type of situation. As in you use the bathroom in the middle of the night & 7 of them on the tile work of the floors & walls. Eeeeeekkkkkk. It was 2am & we had been drinking, there was no way we could leave safely. No sense in complaining as if they were that abundant, they would be everywhere. The bedroom — can tell this area is the most recently renovated. Nice vinyl flooring & new baseboards that make the floor all together as one. No holes for bugs to come in through the tile work, etc. Nice headboard and nightstand. Enjoyed the cubby holes for storage. The mattress's were a bit rough but the bed sheets were crisp & clean. Same for the blankets. The box spring could really benefit from being covered instead of showing. It would add much nicer eye appeal. We never once saw any bugs in the bedroom which is part of why we stayed and toughed it out. Excellent sunrise view and gorgeous ocean front access. While it's not the best, it's not the worst either. The kindness of the employees combined with clean sheets & towels made us happy. It's great if you are on a budget for an oceanfront room. It's located right in the strip & boardwalk. Walking distance to pretty much anything you can dream of.

Good and not so good. View outstanding, staff excellent, full size refrigerator great, did not use electric burners. Bathroom in good working condition. The room was clean The front desk is a small room off the parking garage. TV had Roku, we were unable to get live TV. We were here on New Years eve and wanted to watch the ball drop but where it said live coverage on the guide, it was only an infomercial. Had to watch it on my phone. Made coffee but tasted like soap and had to throw it out. The bed was worn out. Sitting on it caused loud metal against metal sounds. It was inordinately uncomfortable -- we both slept badly. Covers inadequate, they consisted of two sheets with a blanket in between. No duvet, quilt or comforter. Was told that this is all Best Western requires. Pillows just fair. Room humid, wish ventilation system had been better. The location is perfect.

I'm a member of IHG Rewards because I've found that the beds at Holiday Inn Express Hotels are consistently comfortable. This particular hotel has the comfortable beds, clean rooms, and an excellent front desk staff. I especially appreciate Mia, who was able to check me in midmorning, while also efficiently checking people out of the hotel. I had a room that was close to the freeway but I turned on the room fan as white noise and was able to nap during the day as well as sleep at night. I heard a couple of doors slam but didn't hear anyone next door to me or above me. I know the hotel was busy because the breakfast area/ lobby area was full when I went downstairs but it was peaceful in my room. I appreciated that because I was staying there to rest up before a long drive home.

A key card was required to use the elevator; and I appreciated this extra level of security for guests. The room was very clean, all amenities worked properly, hotel staff were professional, friendly and helpful. Customer service was excellent from reserving our room (by phone) to checking in and out of the hotel room. Price for the "ocean front" view was more than reasonable. I have absolutely no complaints about our recent experience at Best Western Sure Stay in VA Beach, Virginia.

After being sent up a rickety squeaky elevator to the 8th floor to a dirty room I was disappointed. The room was humid and musty. The bathroom floor and tub were full of hair (not mine), the light switches were smeared with something brown, the floor was gritty and dirty, the heater continuously gave out and spouted cold air. Not all the outlets worked. Good Luck...

The hotel is in a good location with awesome views. Staff was friendly and helpful, however, the floors in the room were very dirty. They turned white socks black. I would stay here again just need the floors to be cleaned and not just swept.

From the beautiful and spacious 2 room suites to the staff, my experience was perfect. I will not stay at any other hotel at the oceanfront. I initially thought it was a little costly, then you stay a day or two and realize it is so worth it. The balconies give you a perfect view of the ocean. The kitchen comes stocked with all cooking utensils and soaps/kitchen towels you need. Unlimited dish soap. Very easy to cook actual meals in. This is by far the cleanest hotel i've stayed in, almost as if no one had stayed in that suite before. There was never a negative experience with the staff. They are redoing their flooring and it was not an issue to them (or it seemed anyways) to stop, allow me and my son to go by into the office, then apologized and continued once we left. Very respectful. They were doing some other work, but it was barely heard and short lived. Not a big deal.

Being a hotel employee and FO manager for over 10 years, my expectations tend to be very high when I stay in hotels for business or pleasure. I have to say this hotel exceeded my expectations by far! I stayed with my boyfriend in room 233! *** Front desk and breakfast staff provided top-notch guest service. I got the names of Raina and Isabel. Regrettably, I failed to get the names of a young man who I usually saw in the afternoons and a young blond girl. These two FD clerks, along with Raina and Isabel stood out for their great hospitality skills. Great job, guys! *** Breakfast was delicious, great variety, good temperature, and always looked replenished and cleaned. *** Room was very well-kept, comfortable, provided all necessary amenities, and hskp service was excellent. *** The only suggestion I can make is to work on the sofa beds. My sons visited us for one night and it seemed a bit uncomfortable (they could feel the springs).

Month long stay, exceeded my expectations. Pros: clean, no smoky smell, nice staff, good kitchen supplies, price, location Cons: no breakfast, building is old, staff communication Overall a good stay.

Hotel was clean, staff was nice, pool was clean, rooms were clean and pretty spacious for a couple. The TVs operated, balcony was fine as was the view. The room was slightly better than expected. Was very accessibly to the beach

We enjoyed our stay here. Although the hotel is older, it is well maintained. The rooms were freshly painted. The beds were comfortable. The hotel was doing some updates like replacing patio doors and building a new lobby/office area. The front desk staff was very friendly. The ocean view was very good. Very small pool area. Parking was very tight but plenty of spaces. We really enjoyed the boardwalk for walking and people watching. Many shops and restaurants within walking distance on Atlantic Avenue. We also purchased a trolley pass and the stop was close to hotel. We visited the Cape Henry Lighhouses which were only about 6 miles away. Enjoyed our stay here.

We stayed at the Best Western Surestay Studio beginning Labor Day for 5 nights. The area was nice and very walkable. The hotel was older but had been freshly painted and updated. Staff was replacing patio doors while we were there and working on new lobby/office area. The beds were comfortable. Bathroom was small but adequate although some shelves would be nice for storing your bathroom necessities. The ocean front view was excellent.

Staff are not friendly. Rooms are tight to get in. Balcony door wouldn't lock. Bed had sand on it and sleepsofe had a used sheet still on it someone's kids pooped in pool and left it, how gross. We had gotten in before we saw it.

I have stayed at this location before it was a Best Western. Things have not changed much with the exception of painting and general cleaning. The sofa sleeper is not comfortable at all for seating and the only other choice is a couple of plastic chairs. Hopefully before my next visit they will upgrade the seating. I will continue to stay here.

No cleaning service. It had the worst sofa bed option and I wouldn't go back there if you paid me too. One thing I will say is the sheets were clean and the floors were clean. The service desk was "meh". The lady that worked there during the daytime, couldn't tell me where the closet Dunkin Donuts, not that its a big thing but guest from out of town want familiarity with comfort foods. As a service desk, that should of been the basics for me.

Clean although dated suites provided everything needed for a week long family vacation. Desk clerks very friendly and accomodating. Minor room issues due to aging facikities but great location and view of ocean. Great value.

We came here for a bachelorette trip and this place was way below all of our expectations and we felt unsafe during our short time in this hotel. We discovered that the balcony door did not shut or lock and neither did the bedroom. There were bugs and pills underneath the mattresses and the room had an odor. We discussed the problems with the staff who showed us other room options and they were all the same. They did not think it was a big deal and thought that we could just prop something against the door. As a group of young women a long way from home, there was no way that we were going to stay in that place. We checked out immediately and booked into another hotel that was much nicer with very little price difference. We asked about a refund due to the conditions but we have not heard back yet. Either way, we were not going to stay and we will not be back.

Very nice hotel. Excellent service and hospitality. Very accommodating. New hotel with large rooms and very clean. Great location for Six Flags Magic. The City of Santa Clarita provides a summer trolley which runs from the hotels including Holiday Inn do the amusement park. Good breakfast.

Pictures on booking is deceiving. The sleeper couch needs to be updated. Would have been nice to have some other furniture in the living room, other then plastic chairs. Very outdated. Location was about the only good thing. Right on board walk. Likes sitting on balcony and watching the ocean.

We had a 2 double bed room that had a tv, microwave, and small refrigerator we were supposed to stay Friday through Monday. We didn't even try the microwave or the tv. The small refrigerator was in poor condition. It had a very small freezer on the inside but couldn't even keep popsicles frozen even on the lowest temperatures. The room itself seemed to have sand tracked throughout and even in the bedding. So not sure how much cleaning the housekeeping staff truly does. We ended up leaving the hotel a night early as we found a 2 inch long by an inch wide cockroach in the room. We went to the front desk and the girl behind the desk seemed to get irritated with us by the look on her face. She gave us keys to another room which was the room right next door. If you know how bugs work you know if there is one then there are many and with the size of the one we found you know that it had been there a while. So we didn't even go into the other room we went back to the room packed up our stuff and left. There was no apologies and no consideration for our family. So we will never be staying at this hotel ever again. I find that they should have been able to accommodate us better than just moving us to the next room over on the other side of the wall where we found the cockroach. So very disgusted and saddened by this experience with Best Western as they are one of my favorite hotel accommodations to stay at.

We really enjoyed our stay. My husband and I stayed for the weekend the room was very clean, comfortable and had everything we needed and then some. Hotel staff were all friendly and helpful. Parking was great I always had a place to park all weekend no matter how many times I left and came back. We will be coming back

Awful. Stairs are dark with multiple areas out of camera view. Safe would not even work. Shower drains waaaaay to slow. Neighbors playing loud music. Massive amounts of people in pool with loud kids screaming up until 10 pm. Staff vacuuming hallways at 2 am. Had to get a new room key over 3 times due to the room key randomly just stopping working. No blankets on bed. Leak in the shower head which had no comfortable setting. Rude staff who does not even speak ,say excuse me, nothing. Worst va beach stay ever . Not even worth 50 dollars a night. No wifi that actually works either. Rude Rude management who often just gives you dirty looks. This place could really use a revamping. From the shower fixture to the decor to the staff. Don't waste your money

Jospha was amazing when we first arrived it was like a connection she put us in a great room near the pool youngest made us feel family like, room was great ! Awesome service we defiantly will be back

had an amazing stay, visited 6 flags.. highly recommended staying here for a good nights rest!! Hannah at the front desk was lovely and made us feel very welcomed (: <3 hannah forsure broke the scale on the stars!

have travelled all over the world and this hotel takes the cake with horrible service issues and a "general manager' who is never available to handle her culture issue in this hotel. I am not going to go into details on the service breakdowns and interactions with some of the staff, but obviously the "GM" is not interested in handling the situation. This is actually a ZERO star.

(Loved it!!. Very clean and very new!.. it's a beautiful new addition to the Holiday chain. Keep doing the same thing) The breakfast was perfect for the start of a day!. I will gladly make this my place to stay for my business and family accommodations!

I have stayed at 3 hotels in this area on my family trips to magic mountain and this hotel by far was the best. I would definitely recommend to stay at this hotel the entire process was smooth and even the breakfast was amazing. They have Biscuits and gravy come on now lol

Definitely a 5 out of 5 Stars. One of the best hotels I've ever stayed in. The room was amazing and very clean. The front desk Staff was super sweet and very welcoming. I will be staying here every time I'm in town!! Thank you for being so nice and professional. The only thing I would recommend is the breakfast to be a little more fresh. The eggs and sausage were really hard. But that's an easy fix. All in all it was GREAT!

My boyfriend and I stayed st SureStay for 4 nights. Room was clean. Staff was friendly. Room was affordable. Had a lovely view of the ocean from the balcony. Next time we return to VA beach we will definitely be staying here again!

Great location- beach front. We got to enjoy sunrise and the breeze while sipping coffee right on the balcony Room size is great. Comfortable to move around. Security- felt secure cause you'll have to use your card key to any of the doors even the one leading to the beach Overall the room is clean. Only thing I didn't like was the sofa. It looked dirty and probably needs to be replaced but that didn't really turn me off cause as I said room is big and have a lot of space to move around. First thing I check when I go in any hotel is if the bathroom and beds are clean. I was very satisfied with both in this hotel as it was both clean. Enjoyed our stay and will stay here again… I recommend this hotel. It was an enjoyable experience.

Amazing stay, hotel awesome. staff fantastic. Great breakfast, everything organized at check in and check out. Top class, couldn't have asked for a better stay. Jo Anne the GM is the best. we will for sure be staying here again next time we are in the area

We stayed the weekend of Fourth of July to visit the amusement park around this hotel. The front desk were very friendly and professional. Rooms are beautifully renovated and upgraded . Due to covid protocol they offer free breakfast with a to go bag . I highly recommend this hotel to all my families and friends. We will definitely come back at this hotel again.

I stayed for about 2 nights to visit Six Flags Magic Mountain and I had a wonderful time at the hotel. As I walked in, I was greeted with bright personalities who were willing to accommodate my last minute changes to the reservation. The rooms were very clean, especially the bed and bathroom. They smell pretty fresh. I appreciated the morning breakfast in the bag, really helpful due to me being on the move and is understandable because of COVID-19. The hotel rooms were also reasonably price. It was a great experience overall, especially thanks to Marge!

The rooms were clean, very comfortable enjoyed my stay, took advantage of six flags since its very near, staff was kind and friendly, definitely would recommend to friends and family, perfect hotel for any vacation

My family and I stayed at this hotel June 27-June 30, 2021. My fiance received a text message prior to our arrival asking if we were still planning to come and wishing us safe travels. When we arrived the front desk clerk was friendly and the check in process was seamless. Due to Covid19 there's no room service, but all of our needs were met immediately with a quick visit to the front desk. My fiance was texted several times during our stay asking if we were satisfied and had everything we needed. The hotel is beach front so the view was awesome and the beach was just a short walk away. Our room was on the fourth floor, we had a bedroom with two beds and a couch with a pull out bed. It included a fridge, microwave, coffee pot, and was stocked with dishes, cups, coffee mugs, silverware and pots and pans. When dirty towels were placed outside of rooms, they were picked up in a timely manner and overall the hotel was clean. This is not the Hilton or Ritz so do not expect that. My ONLY complaints are the elevator, it was extremely slow and going up and down four flights of stairs with beach supplies wasn't great. And I did have to wash the dishes before we used them bc they were not clean. Other than that, no complaints! Thank you for GREAT service and friendly, attentive staff!!!

This hotel is so loud that it is hard to sleep at night. You can hear the traffic from Interstate 5 nonstop 24/7 even with rooms that are super far away from the freeway. It seems that the walls are non-existent as the freeway noise is the same inside the hotel room as the parking lot. The old location was much better the new location is now next to the freeway. There was also no breakfast as the Grab and Go Breakfast only came with a Granola Bar, Yogurt, and a pre-packaged cheap pastry. The only drink there was for breakfast was Coffee. The sofa bed mattress was also very springy for a new home. I will not be coming back again.

you will like this property! I am exaggerating but I felt this hotel designer didn't understand the function of a hotel - to soothe, calm , and relax you from the moment you enter until you leave. After driving all day, I felt anything but. Bright blue-white lights everywhere. Staff was nice but disorganized - couldn't even replace a lost door card. I will not stay at this property again.

I stayed for 3 nights and enjoyed my stay. Hotel all new now & loved the contemporary look. Room was big & bathroom was perfect with proper lighting :). Large flat screen TV which I didn't use but would have been perfect to watch a good movie. Due to COVID-19 a bagged breakfast was available with yogurt, fruit, nutrition bar, muffin/danish or bagel, and small OJ. Front desk staff very welcoming & helpful. Great price for a Holiday Inn Express!

Covid-19 has closed everything at the hotel except the front desk. Forget the cooked breakfast, all you get is a bag with items. Hotel is off the free way, so you do hear traffic, so if a light sleeper might have trouble. Parking was very busy, no spaces at one point. Major construction going on, both in hotel and next door.

I been coming to this hotel since last year. Since my first day i been greeted with hellos and bright smiles. Just want to say thank you to Nancy, Karina, and Marge. Y'all are the best!! You will be missed.

Older built, clean, perfect for low key beautiful view of ocean. Easy access to services. Staff friendly, helpful. Convenient. Loved small balcony to watch ocean, enjoy people watching, walkers, skateboarders, and barges.

This was my first time staying at this hotel. The rooms were old which is fine but they were definitely not cleaned properly at all. I had dirt on my ceiling and the floors were very dirty. Worst part was our toilet would not flush right and we called the front desk the girl came handed me a plunger and left. No one ever came to try and fix it we ended up plunging it every time we had to use it! Never in my life have I had such a bad experience there was one nice person that worked there the rest did not care

I booked a room for my husband and daughter who were on road trip to bring her home from college. The staff was very nice and accommodating when I called to make some last minute changes to their reservation. Great customer service!

We attended a team event where they booked us at Holiday Inn Express. I was worried as I have never stayed at a Holiday Inn. Wow was I surprised! Very clean and new looking room. The room was large with two queens, lots of room to walk around and overlooking the pool. We had a microwave and refrigerator. The breakfast was ample with the yummiest cinnamon rolls! Service staff was friendly and attentive. Pool looked amazing but we did not have time to swim. Large tv in room with very comfortable beds. Also the towels were thick and fluffy!

We would definitely stay here again. We check in very late and Brian was very friendly! We were tried from the long drive and he made it a easy and fast check in. The rooms are great.The breakfast was good and they have great hours.