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Best Western Hotel Travelers Rest/Greenville, Travelers Rest

4.0/5  - basé sur 183 notations.
110 Hawkins Road, 29690-8868, Travelers Rest, United States - See map

For the best value in the best location, come to Best Western® Travelers Rest/Greenville! Our friendly staff takes pride in serving our guests with whatever they need, whenever they need it. If you need tips, recommendations or advice on the best places to eat, shop, or play, our staff members are happy to help. We are just a short drive to downtown Greenville so you can enjoy all the city has to offer while still being close to the mountains. Whether you are a business traveler looking for a quiet place to get work done, family visiting students at the local colleges, or nature enthusiasts wanting an outdoor adventure, our hotel has the finest amenities and our newly renovated rooms can't be beat. Free high-speed Internet and our convenient business center makes getting your work done a breeze even when you leave your computer at home. This location is absolutely perfect for friends and family wanting to be close to Furman University, Bob Jones University, and North Greenville University. With the Swamp Rabbit Trail and several local state parks close by, you can get your hiking, biking, and running fix in. For the best service, the best scenery, the best value, and the friendliest staff, look no further than Best Western® Travelers Rest/Greenville. Let us make this your home away from home.

Best Western

Hotel Travelers Rest/Greenville

LABEL_ITINERAIRE

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Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 183 guest reviews
NOTE ISSUED
Excellent
98
Very Good
39
Average
17
Poor
12
Terrible
17
REFER TO NOTICE
Business Business
27
Couples Couples
37
Family Family
84
Friends getaway Friends getaway
16
Solo travel Solo travel
10
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Nice Treat!"

4
29/08/2018

For a stay in this price range it was a good value. Having stayed at two other different chains we were getting tired of the "run down" places. We also wanted to be closer to friends and so booked a room at this Best Western in TR. Very happy we did and have already booked a return trip. Staff were friendly and rooms were clean. pool area is perfect little get away - nothing fancy needed and calm place to read or let the kids swim. Breakfast was convenient. Showers are small but serviceable, rooms seem spacious. Definitely recommend.

Minesh P, Manager at Best Western Travelers Rest/Greenville, responded to this review
Dear NattyBrook It was our pleasure in serving you and we are so glad you had a good time and enjoyed you stay at our hotel. We would love to see you return. Thank you for choosing to stay with u sand taking the time out to for a brief survey regarding your stay.

"not sure where the new and clean rooms are in this hotel"

1
27/08/2018

The mildew smell in this hotel first floor was so bad we checked out even though we had prepaid. My wife and I had scratchy throats and a headache within 15 minutes. there was black mold behind the toilet and along the shower. After I complained they showed us a renovated room 3 away and the mildew smell in the room was as bad. We packed up and made another reservation at a hotel in Greenville. They had the nerve to send the housekeeper after us to explain it was her fault. My wife took videos and pics, we contacted corporate and they offered no refund just a gift card for a future stay. Do your self a favor and stay at another hotel, in 30 years of travel I have never had this happen and will stay away from Best Western for ever

"Satisfactory"

3
18/08/2018

We stayed at this motel with a small pet. The beds were very comfortable. The size of the room was good. The breakfast was a typical hotel breakfast and was okay. I thought it was a little overpriced. There were air conditioning units in the hallway, but they had them locked to a higher temp. The hallway was hot and muggy.

Minesh P, General Manager at Best Western Travelers Rest/Greenville, responded to this review
Dear Betty Thank you so much taking the time out to review your stay at our hotel. We appreciate your business and would hope to see you again in the future. We are glad you found our beds comfortable and apologize for any inconvenience. Hope you choose to stay with us again in future for your hotel stay.

"New and clean"

4
14/08/2018

This is a new hotel with clean and modern room and facilities. We picked this hotel for this proximity of Table Rock State Park. The employees were friendly. Breakfast was included. It was overall a good pick for a night.

"Rested well in Travelers Rest"

5
05/08/2018

After a rough nights stay in another chain hotel the previous night, we were very happy with our stay at the Best Western in Travelers Rest. The Lobby was very inviting with snacks out when we left to go out for the evening. The staff was friendly & helpful and the room was clean and comfortable with all the necessary amenities. The bed was comfortable and we slept well. The room was quiet and we enjoyed sitting by the pool with our morning coffee after breakfast. Breakfast was good although the breakfast room could have been a little cleaner. My only complaint was a stain on a decorative pillow and the carpet seemed a little dated. However, We would definitely stay here again.

Minesh P, Manager at Best Western Travelers Rest/Greenville, responded to this review
Dear Tammy Thank you for staying at our hotel and taking the time out to write a review regarding your stay. We appreciate your business and we are very glad that you had good time while staying with us. We will take your suggestion positively and work toward improving some of the issue you pointed out to us as it helps improve in our customer services we provide to all our future guest and we would love to see you return as well. Thank you again for staying with us.

"Employees who care and genuinely are helpful and friendly"

5
30/07/2018

This hotel is a smaller property with smaller but very nice rooms. The bed is very comfortable and the room is clean and cozy. The vanity is outside the bath which is nice for two people sharing room. The under window built in air conditioner was fairly quiet and had digital temperature setting. The breakfast room was small but very clean and the lady working was constantly restocking and cleaning tables. The selections were good and the hot scrambled eggs and sausage were very tasty/ The best thing about this hotel was the staffft who REALLY tried to make you stay great. Everyone greeted you, smiled and was very helpful recommending restaurants and places to see. They even printed out maps! Everyone was great amd I wish I knew all the names and who was who. Rhonda was very friendly, worked hard and was very nice to all. Malvi was terrific, tpp. They even gave me a birthday card and cupcake when I left. Where else would you get that! I will return and I hope you all give this place a try.

Minesh P, Manager at Best Western Travelers Rest/Greenville, responded to this review
Lildeb27, I would like to thank you for taking the time out of your day and reviewing our hotel and staff with your very kind words. It means a lot to have guests' like yourself. We hope to see you again in the future and if I can be of any assistance please do not hesitate to call me at 864-834-7040 Monday - Friday 10am-4pm

"Nice place to stay"

4
29/07/2018

Once I found the front desk the overall experience with the staff was great. They are nice and very helpful answering my questions. The room was a nice big surprise! I thought it was a "normal" 2 Queen bed room but this had a sitting area: L-shaped couch, ottoman, coffee area with sink, writing desk. The other part had the Queen beds, small closet, sink area and very small bathroom. Very nice room! Small and not too clean pool outside with towels supplied by hotel. Lobby had a small bar where you could also buy Starbucks coffee although it really didn't taste like it. The hotel and grounds are kept very clean and landscaped. It's not far from downtown Greenville.

Minesh P, Manager at Best Western Travelers Rest/Greenville, responded to this review
Dear Julia Thank you so much for the nice words and taking the time our to review your stay with us. We are so glad you could enjoy your stay while staying with us. Our whole staff works very hard to make each and every guest's stay comfortable and memorable. Hope you choose to stay with us in future.

"Great place to stay"

5
25/07/2018

Rhonda was great . Nice clean room. Great breakfast. Perfect place to stay. Nice location to to shopping and dining.Don't spend time looking around ,just check -in. My daughter's loved the pool and work out room. Everything they needed to keep in shape for soccer.

Minesh P, Manager at Best Western Travelers Rest/Greenville, responded to this review
Debbie, I would like to thank you for taking time to review your stay at our hotel and your experience with our staff. I greatly appreciate the response. If I can be of any assistance in the future please don't hesitate to call me at 864-834-7040 Monday - Friday 10am-4pm. Kind Regards Kristin L. Gaunt

"Great stag"

5
22/07/2018

This hotel was fantastic! It's newly renovated and beautiful. The location is great and it's in a really convenient part of town, right in the center! The front desk staff are wonderful. Upon check-in, we were greeted by Hope, who was so helpful and polite. The rooms are clean and the beds are wonderful. We will definitely stay here again when we return to South Carolina!

Minesh P, Manager at Best Western Travelers Rest/Greenville, responded to this review
Dear, destinyannnazzrie Thank you so much for taking the time out to leave a review regarding you recent stay at our hotel. We are very glade to hear you had enjoyed our facility and find it as per your liking. You are most welcome to come and stay with us anytime, just give us a call. Hope will be very delighted you hear you enjoyed it, we were very glade to have you stay with as well.

"Impressed"

5
16/07/2018

Absolutely one of the hotels for the price in a small town with friendly faces. When entering the hotel we was greeted with a big smile and friendly face from Rhonda. We had so many questions about this town and she gave us her opinion on all the ups and downs. Taking her advice lead us to having a great vacation with lots of good food,hiking and waterfalls. We will definitely be returning to this hotel and small town with hopes to see Rhonda again.

"Awesome Stay"

5
16/07/2018

Awesome hotel and even better front desk staff. I reserved over the phone with Rhonda and she was great to help direct me to hotel and even better at check in. Rhonda very friendly, fun and professional with a real people serving personality. I travel a lot for work and Rhonda ranks being one of the best hotel staff members I've had the pleasure of doing business with.

Minesh P, Manager at Best Western Travelers Rest/Greenville, responded to this review
Dear, denise11302018 Thank you for choosing to stay at our hotel. We appreciate your business. It was our pleasure to have you stay with us as well and Rhonda will be very thrilled to hear about it. We will be very glade to see you again.

"Great Place to Stay"

5
06/07/2018

I have stayed here on business for several weeks this summer. Rhonda at the front desk is great! She is always helpful and friendly and the check in is very efficient. I would recommend this hotel to anyone.

Minesh P, Manager at Best Western Travelers Rest/Greenville, responded to this review
Dear, leons625 Thank you so much for taking the time our from your busy schedule and writing a review regarding your stay with kind words and choosing to stay at our hotel. We appreciate your business. Rhonda will be very thrilled to hear that, ill surly let her know. your words of encouragement will give a boost of enthusiasm to our staff to do much better. See you again soon.

"Lovely Hotel"

4
05/07/2018

The location is convenient and the parking lot well lit. Rhonda checked me in, she was very welcoming, friendly, and kind. The hotel is very clean and updated. The lobby is well designed, the water feature was really neat. My second floor Room was small, but perfect for a single traveler. The bathroom features a small enclosed shower, tiny and hard to shave legs in, but clean and stocked with hair and body wash. I would definitely stay here again, but if I was traveling with my family I would definitely ask for a larger room with a tub.

Minesh P, Manager at Best Western Travelers Rest/Greenville, responded to this review
Dear Laura, I am so grateful for your response with feed back. I am glad you had a good experience here with us at the Best Western Inn Travelers Rest Sc. If you would ever need to stay with us again, we do have rooms with bath tubs available and a suit as well if you are staying with family. Your feedback is very important to us and we appreciate your business. If I can be of assistance in the future, please don't hesitate to call me at : 864-834-7040 Monday - Friday 10:00 am - 4:00pm

"Liars and Thieves"

1
02/07/2018

Stay here at risk of being overbilled! Have been working for 3 weeks to resolve a billing dispute! Manager in training even sent an apology and told me a credit had been applied to card- never saw it. Then the General Manager told me no errors had been made. When I sent him the list of charges on my credit card, he promised to get back to me by last Monday. At one point, they had my three rooms at 5. I started alerting them to the problem the second morning of our stay. The morning of my daughter's wedding. I have sent all info supporting my claim. They have sent nothing. Just lies. Still waiting on my more than $200 return on my money!!!!!

Minesh P, General Manager at Best Western Travelers Rest/Greenville, responded to this review
We apologize for any inconvenience that may have caused you.

"Emergency stay"

5
20/06/2018

It is hard coming to a new place, because we are from Charlotte North Carolina, and where you don't know where everything is, Rhonda was a very good help at finding a last minute room for a very cheap and affordable price. Her hospitality and people skills are very professional and is a well mannered individual and I will be returning to this hotel in the future.

Minesh P, Manager at Best Western Travelers Rest/Greenville, responded to this review
Dear codyrochester Thank you for taking the time to write a review and choosing to stay at our hotel. WE appreciate your business. By letting us know about your stay and what you did or did not like, it helps us in improving in delivering superior customer services to all our future guest. Rhonda will be very thrilled to know you had a great time while visiting here, we hope to see you again in future. Thank you.

"Visiting with Friends"

4
20/06/2018

We went to visit with some friends who were staying a few nights at BW in Travelers Rest, SC. We did not stay the night but they were and seemed very impressed with the rooms and the delicious breakfast served in the mornings. We meet in the breakfast area that evening and had a wonderful time. The hotel was very clean and the staff was very friendly. There was an employee by the name of Rhonda who was very accommodating and kept checking to see if we needed anything at all. This BW was much better than I imagined.

Minesh P, Manager at Best Western Travelers Rest/Greenville, responded to this review
Dear Devildogmom63 Thank you for taking the time to write a wonderful review. We appreciate your business very much. I will deliver your nice words to our evening staff, they will be very happy. We are very glade you had a great time and enjoyed it. Hope you choose again in the future for your hotel stay. Thank you.

"Great service"

5
19/06/2018

I work in the hotel industry as well, everything was great the one night we stayed. The few questions I had were answered politely and in depth. The front desk woman, I believe her name was Rhonda, was very nice and welcoming. Would definitely recommend this hotel to anyone coming through this area.

Minesh P, Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you very much for taking time out of your day and for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. I really appreciate you reaching out and mentioning Rhonda, we are very lucky to have her. I am glad that your stay was great. If I can be of assistance in the future, please don't hesitate to contact me at 864-834-7040. Monday - Friday 10:00am - 4:00pm We appreciate your loyalty to our brand. Sincerely, Kristin L. Gaunt 41103 Property AGM Best Western Travelers Rest/Greenville

"Emergency stay"

5
18/06/2018

This hotel was a great place for me and my family to come to while traveling. I love the reasonable prices and great employees. Rhonda was such a help to us, it's hard sometimes trying to figure out the way around a place you have never been, but Rhonda made it much easier for us.

Minesh P, Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. I am so glad to hear that you stay was made easy for you and we look forward to speaking with you in the future. If I can be of assistance in the future, please don't hesitate to contact me at 864-834-7040. Monday - Friday 10:00am - 4:00pm Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Kristin L. Gaunt 41103 Property AGM Best Western Travelers Rest/Greenville

"Emergency stop"

5
18/06/2018

Great reasonable priced hotel. Hotel staff is great, Rhonda was such a joy and very helpful for all our needs. Sometimes traveling to new places can be dreadful when you don't know where to go, but Rhonda put us on the right track. #futurecustomer

Minesh P, Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. I really appreciate hearing from you and we look forward to seeing you in the future. If I can be of assistance ,, please don't hesitate to contact me at 864-834-7040. Monday - Friday 10:00am - 4:00pm Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Kristin L. Gaunt 41103 Property AGM Best Western Travelers Rest/Greenville

"Excellent"

5
13/06/2018

My stay was so great. I was greeted by an awesome front desk lady. She was friendly and very helpful. I've never been to the area. Rhonda knew the perfect places to eat, shop, and sightsee. The room was clean. It was a great experience. We will be back.

Minesh P, Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you so much for staying with us and taking the time out writing the review. We appreciate your feedback. Rhonda will be very delighted to hear that, i sure will let her know about it. We are very glade you enjoyed your stay while here, we hope to see you again in the future.

"Unethical with rates and charges if you book with them. Same room same night different rate both booked with them."

1
12/06/2018

5 night stay booked at bestwestern.com. Rates were reasonable about $80 for week nights. We extended the stay for 2 rooms to 10 nights at their front desk during our stay. They made no mention of rate changes and we were charged up to 50% more than we paid for the same night of the week earlier in the stay. AND they charged 2 different rates for the same type room, for the same night. Same room type, same night, both "booked' (by extending stay) with their front desk, at the same time. When we questioned the rates we were told we booked thru a 3rd party - and they couldn't match those rates. Really, Bestwestern.com is 3rd party for a Best Western? They also kept thousands of dollars pending on our AmEx at the same time they were processing charges for each room each day. 2 rooms 10 days - so thats 20 nights and they treated us like we were asking to stay free when we questioned the rates for extended nights. The owner/ GM Mike Patel doesn't have time for his customers so don't bother him.

Minesh P, General Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for your survey. I would like to apologize for the inconvenience caused to you regarding your room rates. Your reservations was made through advance purchase and hence you got discounted rate. Hotel Rates are based on availability and fluctuates on daily bases. We were asked to extend your reservations, No rate negotiations was discussed or inquire was made by you or your staff when they extended there stay. So, your reservation was extended with the best available hotel selling rate. When you inquire about rates several days later we gave you discount to make you happy. We appreciate your business and We take lots of pride in taking care of our guest. I am always available to address any needs you may have. Please don't think you are bothering me by any means. I would be very happy to help

"Courteous and Fun"

5
22/05/2018

Stayed for 2 nights and the front desk clerk, Rhonda helped make my stay more enjoyable by referring local spots, direction and fun. Her enthusiasm helps with clientele. Thank you, I know where to stay in "TR" from now on!

Minesh P, General Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. I will pass your feedback to Rhonda.Thank you for sharing kind words of praise. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Visiting friends"

4
17/05/2018

Very satisfied with the hotel--near Chinese restaurant and Grocery store. Good location, plenty of parking. Breakfast good with tv on. Nice landscaping. Pretty new motel. AC worked well Plenty of room.

Minesh P, Manager at Best Western Travelers Rest/Greenville, responded to this review
Dear Donald Thank you for staying at our hotel. We appreciate your feedback. Hope to see you again in future.

"Nice place and friendly staff"

5
16/05/2018

Checked in late Friday with the wife and really enjoyed our stay. The front desk clerk Rhonda was very nice and helpful. She had a great knowledge of the area and answered all out question easily. The room was a standard hotel room but it was nice and clean.

Minesh P, General Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 864-834-7040. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Great stay every time"

5
15/05/2018

I stay at this Best Western every time I go to Travelers Rest to visit my family, so usually 3-5 times a year. I travel alone with my 3 kids. The hotel is nice and clean and safe. The staff is friendly and helpful. The pool is clean and fun with good seats and towels. Breakfast and coffee always hit the spot. The other guests are always friendly and kind. I highly recommend this hotel and will continue to stay here whenever I go to TR. Be sure to join their rewards program for all the extras!

Minesh P, General Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 864-834-7040. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 41103 Property General Manager Best Western Travelers Rest/Greenville

"Not worth it"

1
13/05/2018

We stayed here for 1 night. The night staff was nice and the hotel was updated. We found hair in our sheets more than 1 unfortunately. I was ok with the 1 figured it was the housekeeper but it wasn't. We found about 5 short and long. Last thing I wanted to do when we checked in late was change our sheets. I did go down and they gave me clean sheets but still not what I wanted to do especially after a long day of driving. When we went to shower in the morning 3 of our 4 towels had stains and hairs on them. We all shared the 1 clean towel. The floor had a bunch of stains as well but we just wore our shoes. I will personally never stay here again but it was cheap so I guess you get what you pay for.

Minesh P, Manager at Best Western Travelers Rest/Greenville, responded to this review
We apologize for the inconvenience you had to face, we value your feedback as it helps us improve in our customer services. Hope you give us another chance to improve.

"Good value."

4
07/05/2018

The hotel overall was really clean, and the room was plenty big with great amenities. The staff was friendly and helpful during the whole stay. Only downside was that the breakfast was just average, but good value and really great location.

Minesh P, General Manager at Best Western Travelers Rest/Greenville, responded to this review
Dear Jennifer C Thank you for choosing to stay at our hotel. Your business is very much appreciated. We value your feedback as it helps us improve in our quality of services we provide to all our future guest.

"Wedding visit."

4
15/04/2018

Stayed here for wedding. Everything was great and enjoyed our stay. The staff was very friendly and helpful. Rates were very reasonable and breakfast was good.really worth the money if visiting this area.

Minesh P, Manager at Best Western Travelers Rest/Greenville, responded to this review
On behalf of our entire team we want to thank you for choosing to stay with us. It was pleasure to have you. We are glade we were part of the some of the most joyful and happiest memories of a whole wedding party. All the very best to the bride and groom from our entire staff.

"Small business owner"

5
29/03/2018

When I first got to travelers rest I was exhausted and needed somewhere to sleep. I'd hoped for a clean room and good staff to help me get the rest I needed. From the front desk I could tell this was where I wanted to be. I also checked in without a reservation as I didn't know where my night would end. I wish I could remember the name of the front desk clerk but I do remember Rhonda. I found that I had forgotten some of my necessary products and Rhonda saved the day. She offered me any assistance she could provide and she did it with pleasure. You can tell when people are polite and don't mean it, they'd rather not deal with guests. I didn't find this to be the case when I walked in. The staff was a pleasure the room was good. Special thanks to Rhonda for making me feel welcome and comfortable. I look forward to the next time I'm passing through.

Minesh P, Manager at Best Western Travelers Rest/Greenville, responded to this review
Dear, Audrey K On behalf of our entire team i would like to Thank you for choosing to stay with us. Your business is very much appreciated. I will pass on your good words to Rhonda, she will be very delighted to hear all the positive things. As a small business owner yourself, you know as well that customer satisfaction is the key to success and also politeness and positive approach toward any situation that is what our entire team has been trained for, thank you for your kind words it helps us improve. We value your feedback and we hope to see you again in future.

"Absolutely great!"

5
22/03/2018

The hotel was extremely clean and the appearance was very eye pleasing. ALL of the staff were friendly, accommodating and professional. The amenities and level of comfort regarding the room was the best it could be! I stayed her for an entire 12 days, spending 70% of my time in the hotel and room and I couldn't ask for a better stay, it was great!

Minesh P, Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for your nice words and choosing to stay at our hotel. We hope to see you in future.

"BEST Western "

5
09/03/2018

Very nice cozy clean hotel with friendly helpful staff. Not knowing the area they guided us to everywhere we needed to go. Breakfast has many delicious options. Comfortable beds with great views. Also providing a happy hour for guests that offered free drinks and snacks. I will definitely be returning.

Minesh P, Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for your kind words and we are very glade you choose our hotel for your stay. We thrive on more guests like you. Hope to see you in future.

"Awesome Stay"

5
09/03/2018

Rhonda helped me in anyway possible at my stay at Best Western. Best Front desk lady!! My room was clean and neat. Everything was wonderful. I definitely will be staying here again. Smelt very clean . Love the new updated interior design.

Minesh P, Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you so much for choosing to stay at our hotel, we appreciate your business. I will pass it on to Rhonda and i'm sure she will be very delighted by your kind words. We hope to see you in future.

"Furman University"

4
05/02/2018

This Best Western is a nice new looking property and convenient for visiting nearby Furman. The beds were comfortable and the room was well appointed with a fridge and microwave. The glass shower was a nice touch not normally seen in this class of hotel. We tried the gym - with a bike, treadmill, and elliptical, it was very small. Breakfast was filling with a couple of hot selections and a waffle maker, as well as the typical continental fare. I would definitely stay again.

Minesh P, General Manager at Best Western Travelers Rest/Greenville, responded to this review
Dear, Traveler Thank you for choosing to stay at our hotel and feeling out the survey. We value your feedback as it helps us improve in the quality of services we provide to our guest. We are very glade you enjoyed your stay at our hotel and enjoyed our bed and the amenities in the rooms and hotel, our staff works hard towards providing the great experience and makings each guests stay more comfortable and relaxed. We hope you come back to stay with us while visiting Furman again. Thank You.

"Relaxing Family Getaway"

5
29/01/2018

My husband, toddler, and I stayed at this Best Western in TR over the weekend for a quick birthday getaway. We booked and paid online the night before and had no issues checking-in or out. The staff were friendly, the breakfast was a lot better than that of another hotel we visited in Greenville this summer, and the overall hotel was updated, clean, and worthy of the price. When we booked online, we asked for a room with the best views (if any), and were placed in a top corner room with wide views of Paris Mountain. Our room looked recently renovated, clean, and simple. As typical with most hotel rooms, it had free WiFi, a TV with cable and HBO, a safe, and a mini fridge and coffee pot. The only issue we experienced with the room was that the bathroom smelled a little musty, and we discovered that the glass shower door let out quite a bit of water on the floor while showering. Within walking distance are BiLo, Little Caesar's, and an Asian restaurant. There are also a lot of cool little shops and restaurants in TR that are a short drive away. We enjoyed our time here and can't wait to get back upstate soon!

Minesh P, General Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you so very much for choosing to stay at our hotel and for your kind words. We value your feedback as it helps us deliver superior experience to our guest. We are very glade that you and your family enjoyed your stay at our hotel. Hope you choose us for you future hotel stay.

"Best Western, Greenville, SC"

5
02/01/2018

This is a nice motel that exceeded our expectations. It was very convenient to our ultimate destination. The staff were all friendly and helpful. We definitely would stay there again if we needed a place to stay overnight in that area.

Minesh P, Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for your kind words and choosing to stay with us. We value your feedback as it helps us improve.

"Convenient, nice"

4
28/12/2017

We stayed here for one night to attend an event at Furman. It was an easy drive and in an area with many restaurants and stores, but yet off the beaten path. Our stay was quiet. The room was very clean and well lit. (My biggest complaint about most Best Westerns is the lack of lighting.) The breakfast was ok. Staff was friendly.

Minesh P, Manager at Best Western Travelers Rest/Greenville, responded to this review
thank you for staying with us and opportunities to serve you looking for serve you again.

"Monday December 18th,2017"

5
18/12/2017

Outstanding location for us,clean modern hotel, with very friendly and attentive staff. Suite we had was perfect for 3 adults and two children. First time at a best western but would recommend this location in a minute.

Minesh P, Manager at Best Western Travelers Rest/Greenville, responded to this review
We are glade you enjoyed your stay with us. We value your feedback as it helps us improve in our customer services. Behalf of our entire staff at the hotel I want to thank you for choosing to stay with us, we hope to see you in future.

"Not what I thought it would be!"

3
01/12/2017

Location of hotel is perfect due to it being so close to my family. The staff were great and the hot breakfast is so much better than most hotels. But.....the downfalls to this hotel are the price, the room, and the bathroom. The rooms are small, the bathroom only has a shower which sucked because we have young children, the sink has a towel rack installed in front of it so our children could not wash their hands without us picking them up to do so! Also, our pillowcases looked like they were not pulled so they could be washed! How nasty is that! Overall, I am not sure if we will stay again since the hotel is not child friendly.

Minesh P, Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for your kind words and choosing to stay with us, we are very glade your kids enjoyed our large selection of hot breakfast. Because of the limited space we had and to provided all the better amenities to our guest we had to opt for the showers. We hope you choose to stay with us and we can make it up to you.

"Very nice place"

4
28/11/2017

I enjoyed my stay. The breakfast was not that good, but it was Ok. The room was fairly quiet and comfortable. The staff was friendly. It is in a good location. There are a lot of quality restaurants very close by.

Minesh P, Manager at Best Western Travelers Rest/Greenville, responded to this review
Dear Will Dudley, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 864-834-7040. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Mike Patel 41103 General Manager Best Western Travelers Rest/Greenville

"If you just need a room"

3
13/11/2017

If you just need a place to sleep and an average cup of coffee this is the place to stay. Not expensive and clean just nothing extra it is a good value for the money. We only use the room to sleep, so it works well for us. We spend the day out of the hotel.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service. Our staff member member take their roles in our industry very seriously and try, everyday, to provide that quality customer service, that our guest expect. Thank you again, and we look forward to seeing you on your next trip. Best Regards, Tina

"Good location, great service!"

5
13/11/2017

We recently spent 2 nights in Travelers Rest. The hotel is in a good location convenient to stores and restaurants. It was clean and nicely decorated. The bed was very comfortable and the staff was very friendly and helpful.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service. Our staff member member take their roles in our industry very seriously and try, everyday, to provide that quality customer service, that our guest expect. Thank you again, and we look forward to seeing you on your next trip. Best Regards, Tina

"Nice visit"

5
08/11/2017

My husband and I followed the Cherokee Foothills Scenic Highway 11. We started early in the morning in Gaffney South Carolina and traveled the highway for several hours, stopping along the way at different points of interest. It grew late and we began to search for a hotel. We found the Best Western in Travelers Rest. Our room was very clean and it even smelled clean. To be honest, I wasn't afraid to take my shoes off and walk around in my socks like some hotels I've had the misfortune to stay in. It was that clean! The bed was cozy, just what we needed after a day of exploring. The shower was a welcome treat too! Breakfast the next morning was very good. They offered eggs, sausage, bacon, biscuits,bagels, gravy, pastries,make your own waffles and cereal. A very nice experience all the way around!

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service. Our staff member member take their roles in our industry very seriously and try, everyday, to provide that quality customer service, that our guest expect. Thank you again, and we look forward to seeing you on your next trip. Best Regards, Tina

"Small but good"

3
03/11/2017

We stopped at this motel for the night, it had a small breakfast area, friendly staff, beds were soft, coffee good, close to shopping and restaurants. There was a mix up with key to first room, it was already occupied, but was remedied quickly. Good wifi and TV reception. Ice machine on first floor didn't work. I am not a fan of the sink area being opened to the bed area, lack of privacy. But the toilet and shower was behind closed doors.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you so much for your business and you comments about your stay. we are so very sorry that we did not meet your expectations and hope that you can reach out to me at hotel so i can help make this situation for you. Thank you,

"Old motel been re-habed"

2
23/10/2017

Employees try hard, but this is rehabed an old motel and it looks pretty good at first sight, but you quickly recognize that it has limitations. Rooms are small, the bathrooms are small and odd...a small toilet & shower room but an open vanity in the bedroom space. Employees were good and helpful, but the breakfast is just the 'ready-made' same old fare. Weak coffee, no flavors selections doesn't leave a good taste in your mouth. Would be better if they really tried to upgrade their breakfast to offset the motel limitations that can't be changed.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you so much for your business and you comments about your stay. we are so very sorry that we did not meet your expectations and hope that you can reach out to me at hotel so i can help make this situation for you. Thank you,

"Building codes"

1
23/10/2017

This hotel is very new and the construction of it was evidently at a lower standard than most, I realize that construction is done by code, but this one was built with the lowest ir codes,I believe.. the toilet is the lowest in height than I have ever seen!: The towel rack on the sink is placed directly in front of the sink, which makes it difficult for a 5 ft size person to rinse their face or brush their teeth or even shave without dribbling down their front! The room is quite small and the bed was so high that I had difficulty getting on it! The little room with the LOW toilet only had a single shower, no tub! It is a rather cramped room! and the door had a tendency to stick! All in all I would not consider staying in a Best Western until I found out when it was constructed!! This one is awful!! However, on a good note, the staff was a-One!!! The breakfast was delicious and hot food was hot, etc!

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you so much for your business and you comments about your stay. we are so very sorry that we did not meet your expectations and hope that you can reach out to me at hotel so i can help make this situation for you. Thank you,

"Great time!"

5
22/10/2017

We chose this hotel due to it's close proximity to hiking trails in the state parks. We were pleasantly surprised at how nice this hotel was. The decor was tastefully done and looked like it was done recently. We were welcomed by Tina who was very friendly and informative about the area. She informed us about a "happy hour" between 5-7 which we had never experienced in a Best Western. The rooms were very clean and beds extremely comfortable. They offer a hot breakfast with gluten free and dairy free options. We will definitely be back!

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service. Our staff member member take their roles in our industry very seriously and try, everyday, to provide that quality customer service, that our guest expect. Thank you again, and we look forward to seeing you on your next trip. Best Regards, Tina

"A gem in the South"

5
20/10/2017

We recently stayed at this Best Western due to its closeness to hiking trails in their state parks. What a pleasant surprise! It also is close to a quaint downtown with many food options and a brewery.The hotel is newly decorated with amenities you don't see at other Best Westerns. They offer a "happy hour" with cocktails and appetizers. Breakfast also has gluten free and dairy free options. The mattress was extremely comfortable.The staff is very welcoming and personable. We will be back next year!!

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service. Our staff member member take their roles in our industry very seriously and try, everyday, to provide that quality customer service, that our guest expect. Thank you again, and we look forward to seeing you on your next trip. Best Regards, Tina

"greenville best western"

3
17/10/2017

Great staff, nice, updated lobby, great breakfast. Room had stained carpet, toilet paper was the cheap, tissue like & an extra roll was not left in the room. Shower was tiny. Room was small. No blanket in the room.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you so much for your business and you comments about your stay. we are so very sorry that we did not meet your expectations and hope that you can reach out to me at hotel so i can help make this situation for you. Thank you,

"Biking in Travelers Rest"

5
10/10/2017

Clean facility with comfortable beds, nice linens and wonderful shower! Wardrobe was spacious and refrigerator was larger than most in previous hotel / motel stays. There was a large selection of breakfast items including both hot and cold food choices.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service. Our staff member member take their roles in our industry very seriously and try, everyday, to provide that quality customer service, that our guest expect. Thank you again, and we look forward to seeing you on your next trip. Best Regards, Tina

"Dirty Inside"

2
09/10/2017

Great Customer Service! Money Refunded upon my arrival. Moldy curtians, dead bugs on floor, Hair on Beds. Staffed uncompassing the Lobby sitting down chatting, while at 4'oclok check in rooms were like this.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for you review of our hotel. We appreciate the time you took to leave your comments, and we are disappointed to hear that your stay was not up to our high standards. I can assure you that we take these comments seriously and I will look into correcting these issues. I should mention as well, that just to be clear, our insect infestation protocol at our hotel is extremely detailed. I can also assure you that we have not be confirmed case of dead bugs on floor, hair on beds or moldy curtains. Best Regards Tina

"WILL BE BACK!!!"

5
07/10/2017

Great staff, very clean! Beds are just as, if not more comfortable than ours and that's saying alot. Two free complimentary beer/wine between 5-7pm with horsdevours in the foyer/lobby area. Loved the atmosphere.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service. Our staff member member take their roles in our industry very seriously and try, everyday, to provide that quality customer service, that our guest expect. Thank you again, and we look forward to seeing you on your next trip. Best Regards, Tina

"Our great stay at the Best Western"

5
06/10/2017

This Best Western was very nice and very clean. The staff were super nice and very friendly yet professional. We loved that there was a "happy hour" in the lobby in the afternoons. It was nice to have a glass of wine after a day of travelling. We used to stay at another hotel in Travelers Rest but after staying at the Best Western, it will be the only hotel we stay at in Travelers Rest. And it is conveniently located near shopping, restaurants and the main highway through town.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service. Our staff member member take their roles in our industry very seriously and try, everyday, to provide that quality customer service, that our guest expect. Thank you again, and we look forward to seeing you on your next trip. Best Regards, Tina

"NICE....NICE....place to stay"

5
04/10/2017

This was a great place to stay. We ended up here accidentally. The coffee and potatoes with peppers were the best I ever had in a Hotel/Motel. The bed was EXTREMELY comfortable. They have re-done/updated the rooms/lobby ect. We used the Fitness room and although this is not something we usually do I feel it was a nice area. I would definitely stay here again !!

"Quick trip"

4
02/10/2017

Very nice and new hotel. Great location and value. Staff was awesome and very helpful. Breakfast was better than expected. Visited family and being in Travelers Rest made it convenient with access to local restaurants.

"Will Not Return "

1
23/09/2017

I will not return to this hotel. In our reservation we requested a quiet room on a quiet floor not next to the elevator. They put us next to the elevator on an open balcony that gets all the lobby noise. They wouldn't move us when we requested. I asked if we could have extended check out and was told yes for a $30 additional fee. Our room smelled musty and dank and the lavatory sink barely drained. The shower even with door firmly closed leaked a lot of water on the floor. And to top it all off, this morning in the breakfast buffet I saw a spider moving around the food containers. I'll not be back here.

Minesh P, General Manager at Best Western Travelers Rest/Greenville, responded to this review
We are extremely sorry we could not meet your expectation during your stay in our hotel. We hope you choose to stay with us again let us make it up to you. After the check out time we do give extra 30 minutes to those who requires extra time. Due to the full occupancy we do have to get the rooms ready for the next guest so we do apologize for any inconvenience that may have cause you.

"Pleasant, clean hotel"

4
23/09/2017

Decent hotel that looks new and clean. Close to main road and easily accessible. The room was fine and the bed was adequate in comfort.The only drawback was the toilet and shower room that were extremely small and hard to maneuver. The floor had some clear stains that should have been removed. Notified the front desk when we left.

Minesh P, General Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the servery regarding your recent stay at our hotel. We value your feedback, will directly address the issue thank you bringing it to our attention. We hope to serve you better in the future.

"Very pleased with everything!"

5
19/09/2017

The hotel was very nice, very clean. The staff were all very nice. They made recommendations for dinner and it was excellent as well. Would definitely stay here again. Great location, handy to everything.

Minesh P, General Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing servery regarding your recent stay at our hotel. We are very glade your stay with us was very pleasant. We hope to serve you in future.

"Not A Bad Place to Stay"

4
19/09/2017

Very good hotel. My only concern is the mattress was hard. I stay there on a regular bases while I visit my son there. The value cannot be beat. I am active duty military and I have a set amount on what they will pay for it. For the price, it is a great place to stay.

Minesh P, General Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the servery regarding your recent stay at our hotel. we value your feedback, it helps us deliver the superior care for our guest. We are extremely sorry that you found mattress to be very hard and did not sleep comfortably. Good sleep brings a good day ahead. Please bring this to our attention when you make reservation next time and we can try a different type of room than you were staying in last time. Thank you for your comment it certainly dose help us improve.

"great stay"

5
19/09/2017

Hotel was clean, comfortable, and offered a great breakfast. Close to North Greenville University and was very affordable. Definitely plan on making this the place when stay when visiting our kids at NGU.

Minesh P, General Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for your kinds words. We are glade you stay with was a pleasant one. Hope to see you in the future.

"A haven in the storm"

5
15/09/2017

As evacuees from Hurricane Irma, we were extremely grateful for caring and helpful staff as well as the lovely rooms. The breakfast was well done, ample, and freshly prepared. The hotel was packed so breakfast was a madhouse, but the breakfast person was friendly, calm,and happy to help with every need. The room is a little small, but I learned to come early before the horde.

Minesh P, General Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Family Reunion"

5
14/09/2017

We stayed at this hotel to attend a family reunion.check in was a breeze,the staff was super . Everyone was so friendly and efficient. The room was clean,the bed was very comfortable. We would definitely stay here again.

Minesh P, General Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Sleepless night"

2
13/09/2017

Be careful to close your curtain to help avoid glare which could cause a staff member to think your window is open and wake you up accusing you of such and then telling you the next time you could have a penalty fine. she called us twice with that accusation and threat around 2 am. Even though you may have a spectacular view of the moon, do not fall asleep watching it! We did not receive any compensation and my husband was told by one of the managers to just drink some coffee. The bed was very comfortable and other staff is amazing. Charlie and Pat at the front desk are AMAZING. Being woken up was the only thing that ruined this experience and the lack of sleep made the 12 hr. trip home impossible.

Minesh P, General Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Beware"

1
12/09/2017

Too much emphasis on looks instead of cleanliness, comfort and hospitality. Talk the talk but can't walk the walk. Minimal cleanliness. No security. Bottom floor windows don't lock. Unreasonable staff and management. Can't decide on the house rules. One night stay maybe ok but I wouldn't stay any longer than that.

Minesh P, General Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the servery regarding your recent stay at our hotel. We value your feedback and by letting us know about your stay it helps us improve. We hope to get a chance to serve you during your future stay.

"Charged me an extra $30 on my card the day after I checked out"

1
08/09/2017

Added an extra $30 on my card the day after I checked out. No mention at the desk of any charges and what that was for. I haven't called to complain but I will never stay at a best western again. I can't stand shady business

Minesh P, General Manager at Best Western Travelers Rest/Greenville, responded to this review
We are sorry you feel this way and in future we hope we can make it up to you because we value our guest and their business, but however i would like to notify you that the $30 charge was for a missing pillow in the room you checked out from.

"Very clean and updated"

4
08/09/2017

Found the hotel to be very clean and recently updated with new carpeting throughout. Breakfast was good. Fitness center was small (but how many people use it) but had new equipment, and we were able get in a good workout. The bathroom in our room was very tiny. It is a small hotel, and you could clearly hear everyone nearby showering or walking in the hallway. Overall, I felt it was a pretty good deal for the rate. Would recommend.

Minesh P, General Manager at Best Western Travelers Rest/Greenville, responded to this review
Dear, Tammy S Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 864-834-7040. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, minesh patel 41103 Property Assistant General Manager

"leisure getaway"

5
04/09/2017

excellent and comfortable upgrades in the room. Very cushy bed and soft sheets and comforter. Spacious room for everything. Extremely nice upgraded shower. Very nice television with vivid picture quality. Hotel staff very friendly. Happy hour included daily at no extra charge. Includes choice of beers with cheese, crackers and olives available. Great snack after a full day's hiking in the state parks. Breakfast was plentiful and lots to choose from.

Minesh P, Manager at Best Western Travelers Rest/Greenville, responded to this review
Dear , Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 864-834-7040. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Minesh Patel 41103 Property Assistant General Manager Best Western Travelers Rest/Greenville

"Great Experience - highly recommend!"

5
27/08/2017

My husband and I spent two days in Traveler's Rest to ride our bikes on the Swamp Rabbit Trail and go hiking. The Best Western was perfect for us. Very clean and comfortable room. Enjoyed having a refrigerator in the room. Bed was very comfortable. Good breakfast - everything from yogurt and fresh fruit to biscuits, gravy, sausage and scrambled eggs. Staff was very friendly and helpful. They even let us bring our bikes into the room! We would definitely come back!

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Awesome Experience"

5
24/08/2017

Love the Best Western Travelers Rest. This will be my hotel of choice from now on. Looking to retire in the area,so plan on coming back often and again. Came in for the 2017 Eclipse at 10:30 am to avoid traffic Though no rooms were available 4 1/2 hours early, we were given phenomenal directions on some of the best viewing sights nearby. Dead on! What a wonderful afternoon. Came back to the hotel and it was" Happy Hour". After being awake for 27 hours nothing like the feeling of home. A glass of wine or beer, ,snacks (crackers ,olives cheese) The girls at the front desk can give lessons to each and every hotel out there. Asleep by six pm. Quiet clean room. Following morning-- full breakfast. Not the usual continental. Ham, eggs, bacon, sausage ,bisquits w/ gravy, etc, etc ,etc! Nice to see the local enforcement stopping by enjoying a breakfast too. This is great way of making community relationships too. Can't wait to get back . Thanks Tina you,re the best!

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Average Best Western"

3
23/08/2017

Stayed one night. Location was nice, close to restaurants and grocery store. Big parking lot, clean exterior. Staff at check in weren't the friendliest. Our room was on the 3rd floor. It was clean and the bed was comfortable. Wifi worked pretty well. Bathroom was small but decent. The outdoor pool was freezing but at least it was clean. The hallways smelled like old pizza the entire time we were there. Breakfast area was very small. Not enough tables to accommodate more than three families. There was plenty of options to choose from and the food tasted good. Hot and cold variety included eggs, biscuits and gravy, cereal, ham, oatmeal, waffles, fruit, yogurt, pastries, bagels and sausage. It was very crowded when we were there. Lines were forming outside the breakfast room down the hallway. Staff kept the food filled but it was so packed we had a hard time just trying to move around people without spilling anything. We sat in the lobby and ate, which was fine.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Solar Eclipse Stay"

4
23/08/2017

Very good customer service. The double room appeared to be dated but very clean. There is not much sound proofing between upper floors so you hear a lot of heavy walking noise from the room above ours which was bothersome to us. Also we paid a stiff fee for staying during the solar eclipse but that was to be expected. Breakfast average but clean and good. The weight room and pool area very clean.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Questionable staff, uncomfortable conditions"

1
21/08/2017

Damp room, thin walls w noisy halls....less than helpful staff. Checked out and was charged 300.00 for having a pet in the room. I do NOT own a pet and was charged without any staff person ever speaking with me. I called several times and was unable to speak w anyone who could help me resolve this issue. My credit card company denied the ABSURD charge.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"GREAT VALUE!"

5
19/08/2017

Rooms were clean, beds comfortable the only problem was the a/c in the room. No matter how low we turned it down to, it never got cold. But, none the less, it was comfortable enough to sleep. Breakfast bar was good. Had a nice variety and wasn't filled with all carbs and sugar items like some hotels. Best Western has a new look and is definitely a value. Will look for this hotel first in all the future cities we travel to.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Dirty Sheets and Poor Management"

1
17/08/2017

Had dirty sheets on check in. Took 30 minutes for someone to come and clean and would not let us change rooms. The manager, Mr Patel was extremely rude and really did not want to hear what we had to say. We told him we had pictures of the dirt and hair in the bed and he did not care!

"Family Trip"

5
14/08/2017

My family needed a room at the last minute. They were convenient, helpful and very reasonably priced. If we travel that way again we will definitely stay here. Breakfast was absolutely great! The rail for the outdoor pool was a bit wobbly but that's my only concern.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
I would personally like to thank you for your kinds words on your stay with us. It was my pleasure to assist you. I am glad you enjoyed your stay with us. Thank you for your kinds words of compliments about our hotel. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. The management and staff appreciate your business. We look forward to seeing you again. We love having you Here!!!!!!!!!

"BW Travelers Rest, SC"

3
14/08/2017

Ok value; just renovated hotel that is 2 miles from Furman University. Rooms are nicely decorated with new mechanicals. Some of the renos are a bit shabbily done, but nice location, friendly staff - a good value.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
I would personally like to thank you for your kinds words on your stay with us. It was my pleasure to assist you. I am glad you enjoyed your stay with us. Thank you for your kinds words of compliments about our hotel. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. The management and staff appreciate your business. We look forward to seeing you again. We love having you Here!!!!!!!!!

"Travelers Rest BW gets an A+"

5
08/08/2017

Get this> drove all day in traffic from Virginia, as soon as I checked in the young lady offered me for free and ice cold beer, we travel and stay at a hotel approximately 20 times a year and you just don't see the cleanliness, the hospitality as the BW has shown! Will be returning next summer in July and guaranteed we stay here again, Tina and her staff absolutely deserve an A+ Keep up the good work, Tina the manager is a True Delight!!!! DCD Offroading-MX-Extreme Sports Squad loves TR and The BW

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
I would personally like to thank you for your kinds words on your stay with us. It was my pleasure to assist you. I am glad you enjoyed your stay with us. Thank you for your kinds words of compliments about our hotel. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. The management and staff appreciate your business. We look forward to seeing you again. We love having you Here!!!!!!!!!

"Not a recommended place to stay"

1
08/08/2017

Poor customer service, hotel double booked and tried to ask some of our group to leave. Charged multiple credit cards way more nights than we were even there. Rooms are very damp and moldy. Our clothes, shoes and bedding were damp.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
I would personally like to thank you for your kinds words on your stay with us. It was my pleasure to assist you. I am glad you enjoyed your stay with us. Thank you for your kinds words of compliments about our hotel. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. The management and staff appreciate your business. We look forward to seeing you again. We love having you Here!!!!!!!!!

"Cheap Hotel Average Experience"

3
07/08/2017

Good price on nightly rate. Small rooms with weird bathroom layout. Very cramped for a family of four. Not overly clean. Not sure that I would stay here again nor recommend for other customers. Nice exterior, disappointing rooms.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"No longer pet friendly"

2
07/08/2017

We have stayed at this BW several times over the past year, enjoyed it. But when booking trip for August was told it is NO LONGER PET FRIENDLY. Very disappointed as we travel with our fur baby. Our Don & family live in TR & this was like 5 minutes away, however we ended up traveling to Greenville staying at another hotel. Very disappointed that this hotel changed its pet policy. Even though this web site & another particular one that is called Bring Fido, we will be notifying them also.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"LOVE THE RENOVATIONS OF BW"

5
01/08/2017

This hotel is so cute. And the people at the desk were great. I also loved the hotel room. It was updated with a fresh look and beautiful colors. We also had all the TV stations we love to watch and great high speed internet.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Very good value for the money with great southern hospitality"

4
29/07/2017

From the moment we waked into the lobby it was welcoming. We were pleasantly surprised to walk into the lobby and see a modern, see-through, gas fireplace. On another wall there is a tranquil wall, waterfall! Marlena checked us into our room. She was so sweet and helpful. Offered us wine (it was happy hour) and gave us a great recommendation on a restaurant. The hotel and room was very clean and up-to-date, not shabby looking at all. Our room had a lovely view of Paris mountain and had all the elements needed for a hotel room. Our room included a desk area, microwave, nice size refrigerator, in room safe, good amount of drawers and closet storage and a comfortable kings-size bed. The only downside is the walls are thin and you could hear noise outside the room, Suggest packing earplugs.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"CRAPPY STAY"

2
29/07/2017

If you like----Ants, shorting out lights, moldy showers, beds too high to get into, than this is the place for you, Also the double charge on your card, 3 hours apart, Than again, this is the place for you....

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Couldn't sleep"

3
28/07/2017

A/c kept shutting off. Drove me nuts. Kept waking up. Turned it off then restarted. Blew cold for a hour then started shutting off again. Wish I had a fan. Overall. Not a bad room or bad service. Breakfast wasn't too bad

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"family vacation"

5
26/07/2017

Hotel was updated with new carpeting and flooring. New doors and good security. Electronic locks worked well. Wonderful beds and bedding. Clean rooms and TV remote. Staff was friendly and helpful. New HVAC system worked well.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
I would personally like to thank you for your kinds words on your stay with us. It was my pleasure to assist you. I am glad you enjoyed your stay with us. Thank you for your kinds words of compliments about our hotel. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. The management and staff appreciate your business. We look forward to seeing you again. We love having you Here!!!!!!!!!

"Fine Hotel. Great Staff."

5
25/07/2017

We were desperate for a place to stay as our housing arrangement fell through at the last minute. Charlie and her staff couldn't have been more accommodating to my family's needs. The breakfast was one of the best served at any morning hotel. Charlie and the young lady who came after her were both great. So was the lady who served breakfast. And, we appreciated the cleanliness from Maria the house cleaner. Well done!

Minesh P, General Manager at Best Western Travelers Rest/Greenville, responded to this review
Dear Guest Greetings from Best Western Inn team! What a “Superb” review. Thank you for sharing your experience on line. We really care how our guests feel in Best Western Inn and it is reviews like yours that charge up our batteries and give us so much needed enthusiasm and drive to keep on providing the best possible service we know to our guests - and most sincere service too. So, thank you again for being our “Superb” guest and please, by all means, get in touch when you decide to come and stay with us again. We will be glad to assist you in your travel and accommodation arrangements.

"Nice stay"

4
25/07/2017

Very helpful people, they worked with me and gave me time I needed on my checkout time decision, which was great as i was in the area for a funeral. Nice military discount. Nice area. Pool looked good, didn't have time to use it though!

Minesh P, General Manager at Best Western Travelers Rest/Greenville, responded to this review
I would personally like to thank you for your kinds words on your stay with us. It was my pleasure to assist you. I am glad you enjoyed your stay with us. Thank you for your kinds words of compliments about our hotel. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. The management and staff appreciate your business. We look forward to seeing you again. We love having you Here!!!!!!!!!

"Hotel close to Furman University"

5
22/07/2017

Excellent, moderately priced hotel within 2 miles of Furman University. Nice breakfast, clean rooms and outdoor swimming pool. Close to Greenville, South Carolina. In a small town called Traveler's Rest that has cute restaurants and the Swamp Rabbit Trail for biking or hikes.

Minesh P, General Manager at Best Western Travelers Rest/Greenville, responded to this review
I would personally like to thank you for your kinds words on your stay with us. It was my pleasure to assist you. I am glad you enjoyed your stay with us. Thank you for your kinds words of compliments about our hotel. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. The management and staff appreciate your business. We look forward to seeing you again. We love having you Here!!!!!!!!!

"Travelers Rest's Home away from home"

5
19/07/2017

When I arrived, I was blown away by the renovations that have occurred at the best Western in Travelers rest South Carolina. Almost immediately after check in, part of the city was hit with a power outage. Charlie at the front desk made sure that all of our needs were taken care of and even made suggestions for a Local restaurant to enjoy while they were waiting for power. What a difference a kind, professional, and attentive representative can make when most would be frustrated at the circumstances that occurred beyond anyone's control. Thanks for a great stay!

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Front desk tried hard to accommodate our needs."

4
19/07/2017

Did not get what was promised when we booked the hotel, but the young lady, Charlie, at the desk worked hard to work the problem out. She was very polite and respectful. 5 stars for her. Hotel is nice and very clean.

"Very good stay, Close to Greenville"

4
19/07/2017

My wife and I stayed two nights for a getaway to nearby Greenville SC. Good price for the location. Easy access to Greenville and surrounding attractions. . Greenville Drive Baseball stadium and Downtown Greenville. Minutes for quaint Travelers Rest. Will always stay here when in town.

"good value"

5
16/07/2017

great location and value. breakfast was good, not terribly crowded. Unusual happy hour worked for us. Visited the mountains so the hotel was well located for us to get ot sc state parks and paris mountain

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"TR Awesome"

5
16/07/2017

Stay here I highly suggest it. Comfortable bed, great breakfast, clean building. A little better customer service from the check in crew but the rest of my stay made it easy for me to forget. Close to where I hiked, close to downtown Greenville where I saw a baseball game. Great location.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Best best western ever !!!!"

5
13/07/2017

I visited greenville for family trip Intire greenville was sold out so I took chance with this place they have last room available paid pretty penny for it :( I was amazed to see regular best western this great upgrades this place recently renovated They have best beds and crystal clear TV channels great wifi above all breakfast was A+ ginger did great job keeping my coffee filled up also they are very clean and neat place I'm coming back in fall I can't wait to visit this place and enjoy their fire pit out back I have forgot my wallet with cash credit cards and id's they have keep it in safe and and send it in mail with no extra expenses

" home away from home "

5
13/07/2017

This place is perfect for home away from home I was area for business trip and they are blow my mind with service I was checked in around 5:30 they have happy hour with alcoholics drinks and NO CHARGE with free snacks and very fast hi speed internet also they have huge breakfast I will definitely recommend to stay here And their price also not bad at all Staff very friendly and helpful Hands up !!!

"Mountain Retreat"

5
10/07/2017

So close to everything we wanted, nature, shopping and fine dinning. Room and hotel were clean and modern. The breakfast was outstanding. We hope to make it an monthly event there. The fitness center had what we needed. I also felt very safe, which for me is a huge thing . My room was very accessible and they even had a left chair to help get in and out of the pool.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"not again"

3
08/07/2017

breakfast was good, cleaning service poor, desk staff good. would not come back. Hotel was noisy the day we arrived and stayed noisy into the early morning hours. Location of hotel is ok and we had quick access to Greenville.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Less that helpful staff"

2
05/07/2017

Hotel is okay until you have a little problem. Staff will not help resolve the issue. I had a wifi problem. The wifi code I was given was wrong. When I tried it a few times I was locked out of the wifi system. Had the code been typed, I could have read it. When I was locked out the lady at the front desk simply refused to do anything to help. Actually telling me she could do nothing. Nonsense! She just didn't want to help.Made all the worse because I had a work deadline I then missed.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
hank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Stay one night"

5
02/07/2017

We stay one night a month usually.We are Evangelist.And we come to have 3 services!We always enjoy are stay.We would like a earlier check in.Other then that we are very happy.The staff is very friendly and helpful.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"If you need a clean room it works"

3
30/06/2017

BW Travelers Rest is fine if you just need a bed for the night. The accommodations are average. Not bad, but not exceptional. When the serviced the room they did the bare minimum. They forgot to restock cream/sugar and coffee. Just made the bed and picked up the towels.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Nice stay but weird smell"

3
26/06/2017

This hotel is in a great location close to NGU. Our room had a weird odor when we entered. We dealt with the first night but the second day we had to switch rooms. The hotel staff was going to charge us extra for changing rooms but when we complained she didn't charge extra. Overall, the hotel is nice with a good breakfast. The shower doors leak some which made the floor slippery but was a big clean shower. A little pricey but not much to choose from in this area. It was close to restaurants which was nice.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Great hotel! Super breakfast!"

5
26/06/2017

This hotel was a nice surprise! We were traveling for a tournament at North Greenville University and this was 15 minutes from school. Friendly staff, great breakfast, clean rooms and even background music playing in the hallways was a nice touch! Modern lobby with large tv, fireplace and cool furniture. Rooms were nice, beds comfy but doubles not queen size.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"very satisfied"

4
15/06/2017

charlie did a great job during check in.she was helpful and thoughtful..would stay there again when visiting in travlers rest south carolina. room was clean and breakfast was good. good selection of all types of breakfast foods

"GreatPlace"

5
11/06/2017

The breakfast buffet had everything you could want. The rooms were clean and comfortable. The biggest surprise was in the bsthroom. In the shower enclosure, attached to the wall, was a dispenser holding both shampoo and body wash. I had never seen this in a hotel on this level. This was a winner to me. Would not hesitate to stay here again and would gladly recommend this Best Western to any and all.

Minesh P, General Manager at Best Western Travelers Rest/Greenville, responded to this review
Dear Guest, I would personally like to thank you for your kinds words on your stay with us. It was my pleasure to assist you. I am glad you enjoyed your stay with us. Thank you for your kinds words of compliments about our hotel. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. The management and staff appreciate your business. We look forward to seeing you again. We love having you Here!!!!!!!!!

"A good place to stay"

4
09/06/2017

A well staffed and comfortable place to stay. A full breakfast buffet with plenty of seating. Very nice exterior appearance and very clean throughout. Internet was quick with a good selection of channels on TV. Well lit and very bright.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Dear Guest, I would personally like to thank you for your kinds words on your stay with us. It was my pleasure to assist you. I am glad you enjoyed your stay with us. Thank you for your kinds words of compliments about our hotel. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. The management and staff appreciate your business. We look forward to seeing you again. We love having you Here!!!!!!!!!

"IF you are looking for cheap, here's the place"

2
05/06/2017

Great new rooms, but their goal is to get you up early and get you out. They are noisy and loud and are looking just for the next guest- and I'm only talking about the staff. It's a shame because the newly designed rooms are very comfortable.

BestWesternHotels, Corporate at Best Western Travelers Rest/Greenville, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resort

"Lovely"

5
01/06/2017

I was apprehensive at first because of previous review and star rating; however apprehension was eased throughout the stay. I booked the room because it was the only one left in the town. Rooms were clean, and pleasing to the eye. Bed was comfortable and hotel was modern and recently renovated.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Dear Guest, I would personally like to thank you for your kinds words on your stay with us. It was my pleasure to assist you. I am glad you enjoyed your stay with us. Thank you for your kinds words of compliments about our hotel. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. The management and staff appreciate your business. We look forward to seeing you again. We love having you Here!!!!!!!!!

"Exceeded expectations"

5
30/05/2017

Looked for a reasonable priced room near Furman University arriving late and checking out early, guest room was nice, hotel was quiet, staff was friendly, bfast was good, property was well maintained, recently renovated and clearly managed with care to detail

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Dear Guest, I would personally like to thank you for your kinds words on your stay with us. It was my pleasure to assist you. I am glad you enjoyed your stay with us. Thank you for your kinds words of compliments about our hotel. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. The management and staff appreciate your business. We look forward to seeing you again. We love having you Here!!!!!!!!!

"Very pleased"

5
18/05/2017

The outside and inside were very attractive. Staff was friendly and made the overnight stay more enjoyable as we came and went to visit family in Greenville. Would use it again if we needed a place to stay again.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Dear Guest, I would personally like to thank you for your kinds words on your stay with us. It was my pleasure to assist you. I am glad you enjoyed your stay with us. Thank you for your kinds words of compliments about our hotel. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. The management and staff appreciate your business. We look forward to seeing you again. We love having you Here!!!!!!!!!

"Excellent! "

5
11/05/2017

We stayed here twice this month while traveling on business. The staff are super helpful, the property is brand new and the beds are fantastic. Definitely will stay again. Thanks to Pat at the front desk!

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Dear Guest, I would personally like to thank you for your kinds words on your stay with us. It was my pleasure to assist you. I am glad you enjoyed your stay with us. Thank you for your kinds words of compliments about our hotel. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. The management and staff appreciate your business. We look forward to seeing you again. We love having you Here!!!!!!!!!

"Excellent suprise!!!"

5
05/05/2017

I have to say that I was not expecting what I experienced due to previous stays here. The hotel has been completely refurbished and completely to my approval. Very nice hotel. The lobby, hall, rooms, pool and breakfast area were very clean and tastefully decorated. The 2 ladies I delt with were extremely accommodating and cordial (they are Charlie and Gloria) thank you Ladies for your kindness. Best Western needs to hold on to these 2 employees. Every one there was busy doing there jobs. Very professional. My wife and I will definatly stay here again. I even received a phone call from Charlie on my drive home making sure check out went well for me, that's what I call accommodating. Thank you, Thomas and Brenda Mansfield, Titusville, Florida.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Dear Guest, I would personally like to thank you for your kinds words on your stay with us. It was my pleasure to assist you. I am glad you enjoyed your stay with us. Thank you for your kinds words of compliments about our hotel. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. The management and staff appreciate your business. We look forward to seeing you again. We love having you Here!!!!!!!!!

"A Travelers Rest! at Best Western"

5
03/05/2017

We loved the Best Western in Travelers Rest, north of Greenville. This is a new hotel and is well kept, clean and well staffed by knowledgeable people. Next to shopping and a quick drive to the "downtown" & main street restaurants. Very enjoyable stay while touring the area, highly recommended!

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Dear Guest, I would personally like to thank you for your kinds words on your stay with us. It was my pleasure to assist you. I am glad you enjoyed your stay with us. Thank you for your kinds words of compliments about our hotel. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. The management and staff appreciate your business. We look forward to seeing you again. We love having you Here!!!!!!!!!

"New and clean"

4
01/05/2017

This hotel was new and therefore fairly clean which I appreciate very much. The bed was very comfortable. I will say the quality of renovations was somewhat lacking in some areas-the caulking in the bathroom was pretty rough. Torn wallpaper was painted over in the room-dumb stuff that could have looked nicer if it was properly done. The continental breakfast was more than I expected; a nice variety and area was very clean and well stocked. Ginger Arnold, the hostess for breakfast was very pleasant and helpful. Gloria at the front desk was friendly and accommodating. I only had one issue with a front desk person in the evening who was irritated with something and got snippy and rude with me. Other than that, the stay was pleasant.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Dear Guest, I would personally like to thank you for your kinds words on your stay with us. It was my pleasure to assist you. I am glad you enjoyed your stay with us. Thank you for your kinds words of compliments about our hotel. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. The management and staff appreciate your business. We look forward to seeing you again. We love having you Here!!!!!!!!!

"People Make The Difference"

4
01/05/2017

Stayed here for two nights with a large group. There were some issues with reservations but all turned out well. Miranda(sp) was a pleasure to deal with and handled it with a smile. The hotel is immaculate! Nice workout room for the size. Ginger did an amazing job with breakfast each morning!! One of the best small breakfast buffets! Rooms were humid which was odd because our thermostat was set to 72. The papers in the room were damp because of all the moisture. Bottom line:great value and even better staff.

Minesh P, Front Office Manager at Best Western Travelers Rest/Greenville, responded to this review
Dear Guest, I would personally like to thank you for your kinds words on your stay with us. It was my pleasure to assist you. I am glad you enjoyed your stay with us. Thank you for your kinds words of compliments about our hotel. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. The management and staff appreciate your business. We look forward to seeing you again. We love having you Here!!!!!!!!!

"Very Nice Clean and Comfortable"

5
27/04/2017

Nicest hotel in area. Close and convenient to North Greenville University. . Clean comfortable and spacious rooms. Upgrade to suite well worth it with 3 adults in room. Nice breakfast spread. Will always stay there when visiting North Greenville University!

Minesh P, Front Office Manager at BEST WESTERN Travelers Rest / Greenville, responded to this review
Dear Guest, I would personally like to thank you for your kinds words on your stay with us. It was my pleasure to assist you. I am glad you enjoyed your stay with us. Thank you for your kinds words of compliments about our hotel. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. The management and staff appreciate your business. We look forward to seeing you again. We love having you Here!!!!!!!!!

"Unexpected surprise"

5
24/04/2017

We were expecting OK, but not great based on reviews and past experiences. I've stayed in expensive hotels and moderately priced hotels. You usually get what you paid for. This BW was excellent in all regards. We were a group of 3 couples renting 3 rooms. All of us were impressed. A very pleasant surprise indeed.

Minesh P, Front Office Manager at BEST WESTERN Travelers Rest / Greenville, responded to this review
Dear Guest, I would personally like to thank you for your kinds words on your stay with us. It was my pleasure to assist you. I am glad you enjoyed your stay with us. Thank you for your kinds words of compliments about our hotel. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. The management and staff appreciate your business. We look forward to seeing you again. We love having you Here!!!!!!!!!

"Very comfortable bed but that's about it..."

3
24/04/2017

The bed and pillows were extremely comfortable but there were issues that would prevent me from staying there again. The room was very humid despite running the air conditioner all night. I made sure it was on the proper high cool setting, not just the fan. The temperature was turned down to about 70 which is about 4 or 5 degrees colder than we usually have it set at our house but it still felt very damp and humid which caused me not to have a good night's sleep. The shower stall didn't have a shelf for personal toiletries. It comes with a dispenser for shampoo (no conditioner) and a dispenser for body wash. There was no where to put a bar of soap, shaving cream, razor, etc. Also, the sink is not in the bathroom, it's in the bedroom so if you have to go to the bathroom in the middle of the night keep in mind that you risk waking up any other person in the room when you have to turn on the light to wash your hands! Last, the dining area is very small. My husband and I had to eat breakfast at the computer desk because there were no seats in the dining area or lobby.

Minesh P, Front Office Manager at BEST WESTERN Travelers Rest / Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"So disappointed!"

2
23/04/2017

I've always found Best Western to be a good hotel, but this place was so disappointing! We had 2 rooms, both on the 1st floor. Cars were parked directly in front of our rooms, which meant we couldn't open the curtains. Then, we could hear the people on the 2nd floor walking overhead! The walk-in showers had no shelves or grab-bars, and you couldn't even adjust the showerhead; it was a box with a drain and a door that didn't fully close, so the water got all over the floor. My brother's room had a faulty toilet, and he killed a roach on the wall and left for the mgmt. to see. All the locals told us we should have stayed at the Hampton Inn!

Minesh P, Front Office Manager at BEST WESTERN Travelers Rest / Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Charlie at front desk is the best."

5
22/04/2017

Everything was great. Charlie at front desk really helped us out-BIG TIME. She is great front person for Best Western. We booked two Best western rooms at wrong location, through ORBITS, and Charlie called them, and got our money back, and two rooms there where we wanted them.

Minesh P, Front Office Manager at BEST WESTERN Travelers Rest / Greenville, responded to this review
Dear Guest I would personally like to thank you for your kinds words on your stay with us. It was my pleasure to assist you. I am glad you enjoyed your stay with us. Thank you for your kinds words of compliments about our hotel. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. The management and staff appreciate your business. We look forward to seeing you again. We love having you Here!!!!!!!!!

"Great Choice"

5
19/04/2017

We were much impressed with this hotel. It had been recently remodeled...stayed there before when it was a Sleep Inn. The change was stunning! The décor was beautiful, the continental breakfast was fabulous, and the staff was extremely friendly. Everything was top notch! We will be staying there when in the area again. This was a great choice!

Minesh P, Manager at BEST WESTERN Travelers Rest / Greenville, responded to this review
Dear Guest I would personally like to thank you for your kinds words on your stay with us. It was my pleasure to assist you. I am glad you enjoyed your stay with us. Thank you for your kinds words of compliments about our hotel. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. The management and staff appreciate your business. We look forward to seeing you again. We love having you Here!!!!!!!!!

"Great rooms, Great Prices, Charlie was SO hospitable."

5
18/04/2017

We've been working in the area and stayed here twice. When greeted by the staff at the front desk Charlie made us with a smile. The rooms look brand-new, the beds were super comfortable but when you're working out of town and somebody treats you like family it makes you feel like you're home!!

Minesh P, Manager at BEST WESTERN Travelers Rest / Greenville, responded to this review
Dear Guest I would personally like to thank you for your kinds words on your stay with us. It was my pleasure to assist you. I am glad you enjoyed your stay with us. Thank you for your kinds words of compliments about our hotel. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. The management and staff appreciate your business. We look forward to seeing you again. We love having you Here!!!!!!!!!

"Friendly staff, clean and modern, we love this hotel. "

5
18/04/2017

This hotel is very clean, remodeled in a modern decor, comfortable, free full breakfast. Charlie at the front desk was so friendly and helpful getting us checked in. We will always stay here every time in the area. Highly recommend!

Minesh P, Manager at BEST WESTERN Travelers Rest / Greenville, responded to this review
Dear Guest I would personally like to thank you for your kinds words on your stay with us. It was my pleasure to assist you. I am glad you enjoyed your stay with us. Thank you for your kinds words of compliments about our hotel. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. The management and staff appreciate your business. We look forward to seeing you again. We love having you Here!!!!!!!!!

"Great Hotel and Service"

5
17/04/2017

They have a very friendly staff, lovely decor and a great hot breakfast. It looked as though it was newly renovated. Everything was much better than we expected. We will definitely stay here again next time we visit family in the area.

Minesh P, General Manager at BEST WESTERN Travelers Rest / Greenville, responded to this review
Dear Guest I would personally like to thank you for your kinds words on your stay with us. It was my pleasure to assist you. I am glad you enjoyed your stay with us. Thank you for your kinds words of compliments about our hotel. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. The management and staff appreciate your business. We look forward to seeing you again. We love having you Here!!!!!!!!!

"Awesome stay"

5
13/04/2017

The place was great. Nice and friendly staff, bed was comfortable, had a microwave and a frig in the room. Loved the look of the floor, wood. The breakfast was awesome, bacon, eggs, sausage, potatoes, waffles, toast, cereal, milk, orange juice, apple juice, coffee, hot chocolate, tea.

Minesh P, Front Office Manager at BEST WESTERN Travelers Rest / Greenville, responded to this review
Greetings from Best Western Inn team! What a “Superb” review. Thank you for sharing your experience on line. We really care how our guests feel in Best Western Inn and it is reviews like yours that charge up our batteries and give us so much needed enthusiasm and drive to keep on providing the best possible service we know to our guests - and most sincere service too. So, thank you again for being our “Superb” guest and please, by all means, get in touch when you decide to come and stay with us again. We will be glad to assist you in your travel and accommodation arrangements.

"Made you feel like you were at home"

5
13/04/2017

I stayed in Room 117 and it was great. It did not have a great view, but I was gone all day and early evening so it did not matter. The room was large, clean, filled with all the amenities rooms should have. The king size bed was wonderful! I am betting it was new. The staff was on duty, I mean on duty 24 hours a day! If you needed any kind of help or assistance they were there to help you. The breakfast was bountiful and in a pretty and clean dining space, much larger than a room. The flowers, fountains, and updated modern décor making staying here delightful. When you leave you will be wanting to return soon. Do not miss the Town of Traveler's Rest either, the restaurants are shopping are outstanding. I went to do some work at Forman University and fell in love with this little town and it's people.

"Great Location - Friendly Staff"

4
11/04/2017

I stayed at this hotel for 3 nights while visiting my mom in a nearby hospital. It was in a great location~close to everything I needed for the trip. The room was comfortable and the staff was very friendly. It was nice to be able to have a little breakfast each morning which Ginger did a nice job of setting up. The only drawback I could mention would be the thin walls and floors which made for not such good nights' sleep.

Minesh P, Manager at BEST WESTERN Travelers Rest / Greenville, responded to this review
I would personally like to thank you for your kinds words on your stay with us. It was my pleasure to assist you. I am glad you enjoyed your stay with us. Thank you for your kinds words of compliments about our hotel. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. The management and staff appreciate your business. We look forward to seeing you again. We love having you Here!!!!!!!!!

"Great service! Charlie at the front desk was the best!!"

5
10/04/2017

My daughter and I were greeted cheerfully by Charlie at the front desk. We chatted about our college road trip and she gave us directions to the next days visit. The room was clean and comfortable, but I noticed that the ice machine next to us was a little loud for me and thought it might keep me up. I went down to see Charlie. They didn't have another room like ours so she gave us a bigger room. No problems, no extra charge. Charlie saved the day! Nice, quiet, and comfortable room. Great experience!

Minesh P, Manager at BEST WESTERN Travelers Rest / Greenville, responded to this review
I would personally like to thank you for your kinds words on your stay with us. It was my pleasure to assist you. I am glad you enjoyed your stay with us. Thank you for your kinds words of compliments about our hotel. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. The management and staff appreciate your business. We look forward to seeing you again. We love having you Here!!!!!!!!!

"Great hotel for price"

4
10/04/2017

Charlie at the front desk is awesome! From check in to check out great experience. Clean, friendly and very accomadating. Breakfast has a great selection. Room great bed comfortable. This is a great location for our family for Clemson Games.

Minesh P, Manager at BEST WESTERN Travelers Rest / Greenville, responded to this review
Greetings from Best Western Inn team! What a “Superb” review. Thank you for sharing your experience on line. We really care how our guests feel in Best Western Inn and it is reviews like yours that charge up our batteries and give us so much needed enthusiasm and drive to keep on providing the best possible service we know to our guests - and most sincere service too. So, thank you again for being our “Superb” guest and please, by all means, get in touch when you decide to come and stay with us again. We will be glad to assist you in your travel and accommodation arrangements.

"Stay"

4
10/04/2017

Very pleased, I will definitely use this facility again if I'm in the area. Breakfast was very filling and the options were amazing. I will definitely recommend this to everyone. Very, very good experience.

Minesh P, Manager at BEST WESTERN Travelers Rest / Greenville, responded to this review
Greetings from Best Western Inn team! What a “Superb” review. Thank you for sharing your experience on line. We really care how our guests feel in Best Western Inn and it is reviews like yours that charge up our batteries and give us so much needed enthusiasm and drive to keep on providing the best possible service we know to our guests - and most sincere service too. So, thank you again for being our “Superb” guest and please, by all means, get in touch when you decide to come and stay with us again. We will be glad to assist you in your travel and accommodation arrangements.

"Welcome!"

5
07/04/2017

We arrived at this hotel and we're greeted by Marlene and Charlie! They were very professional and welcomed us. It was happy hour and we stayed in the lobby for a beer and relaxed. Marlene also helped us pick a place for dinner, and she did an awesome job, we loved the place she sent us! Great way to welcome us to town!

Minesh P, General Manager at BEST WESTERN Travelers Rest / Greenville, responded to this review
Greetings from Best Western Inn team! What a “Superb” review. Thank you for sharing your experience on line. We really care how our guests feel in Best Western Inn and it is reviews like yours that charge up our batteries and give us so much needed enthusiasm and drive to keep on providing the best possible service we know to our guests - and most sincere service too. So, thank you again for being our “Superb” guest and please, by all means, get in touch when you decide to come and stay with us again. We will be glad to assist you in your travel and accommodation arrangements.

"Very dirty... keep driving!"

1
27/11/2016

The first room we were given had pubic hair in the shower and feces stains on the comforter. The floor was filthy. The sink was dirty. The condiments or half-empty. We reported this to the front desk and given another room... The second room was a bit cleaner. I wiped the floor around the toilet and took the dark dirty towel with urine and someone else's hair down to the front desk and the reaction was I'm really sorry. The fact that this seemed normal was shocking . I was not offered another room or for anyone to come clean the room. I don't think you should pay $90 to clean your own room. I did not sleep at all because I was worried about putting my face or someone else's body parts were the night before and having someone's body fluids On My Feet and shower. I wish I had just slept in my car.

"Very nice"

4
26/11/2016

The lady at check in (light red hair) was very helpful the hotel has been redone and has a pretty lobby. The bed was great. At breakfast the juice container was overflowing and the woman who came to help did not seem too happy yo be there and was a little rude. But still would stay again and recommend

Minesh P, General Manager at BEST WESTERN Travelers Rest / Greenville, responded to this review
Thank you for the nice review! We really have spent a lot of time and effort into making this facility better and more comfortable for each and every guest. I am sorry about your breakfast experience not being exactly what you wanted but I assure you, we are making strides to take care of that. We look forward to seeing you again and hope to give you another relaxing experience. Thank you again for taking the time to fill out a survey. If there is anything else we can do for you, please do not hesitate to contact us. Sincerely, Diana Ospina Assistant General Manager

"The BEST Best Western"

5
23/11/2016

Right from the start the staff was so friendly and helpful. I have never been to Travelers Rest and they nicely answered all my questions. The housekeepers did a great job with the rooms and were so sweet to give me extra towels when I asked. The hotel itself is beautiful. They even have a fire pit out back! How many hotels have that! We didn't have to waste money on breakfast because they had a huge buffet style breakfast that was delicious. And the evening managers special was just too cool. We didn't want to leave and almost extended our stay because we were so comfortable. Believe me, I'm telling everyone to come here and my friends and I will definitely be back soon.

Minesh P, Manager at BEST WESTERN Travelers Rest / Greenville, responded to this review
Thank you for you great review! We have put a lot of time, money, training, and effort into making this a great place to stay for all of our guests. Our housekeepers work very hard every day to make your rooms and the entire hotel nice and clean so you can feel truly comfortable. Our breakfast attendant tries her best to make a great meal selection for each and every guest to help you all start your day off with a smile. The fire pit has been a hit with everyone as well. I am very glad you enjoyed your stay and hope to see you and any other guests you may have again soon! Thank you again for the review. If there is anything else we can help you with, please do not hesitate to contact us here at the hotel. Sincerely, Diana Ospina Assistant General Manager

"Good place , like it "

5
20/11/2016

We really enjoyed our stay in this place , hotel was beautiful & staff was friendly and helpful. I recommend this motel , we were only two for two night , but will revisit again when we come back in travelers rest , sc and also breack fast service is really nice ,

Minesh P, General Manager at BEST WESTERN Travelers Rest / Greenville, responded to this review
Thank you for the nice review! We are so happy our newly renovated facility as well as our staff were able to give you such a nice stay. Here at Best Western Travelers Rest we want to make every guest feel like this is their home away from home. We only plan to improve and get better from here. If there is anything more we can do or provide for you, please do not hesitate to contact us and let us know. Thank you again for such lovely words. Sincerely, Diana Ospina Assistant General Manager

"Eventful Stay"

3
20/11/2016

Room clean but small staff very helpful but found beds too high to be comfortable. Fell out of bed injured self. Staff was very helpful during this emergency. Have stayed here before renovations will not return. Breakfast missing eggs due to miss ordering for holiday weekend. Other selections contained too much salt for diet.

Minesh P, General Manager at BEST WESTERN Travelers Rest / Greenville, responded to this review
Dear Mr. Carroll Thank you for the positive review on cleanliness and our staff. Each staff member is trained to provide superior guest services. We underwent a million dollar renovation to improve every aspect of the hotel. The beds are all state of the art, Beauty Rest double pillow top. This is the reason they are a bit higher than normal. Most of our guests have found our beds to be the best. I am sorry you fell off of the bed during your sleep. We made sure to give you an extra 1000 BWR points to help make up for any inconvenience. We have a very large breakfast selection. We unexpectedly sold out over that particular weekend and miscalculated our breakfast supplies. These issues have all been taken care of. Please give us another chance to provide you superior service once more. If there is anything else we can help you with, please do not hesitate to contact us. Thank you again for the review. Sincerely, Diana Ospina Assistant General Manager

"The best place "

5
19/11/2016

It's a great place to stay at. As soon as you enter in the hotel you are received with a friendly tone. The breakfast was good, and the housekeeping was so nicely when I asked for a crib for my daughter. Good breakfast. I can't wait to plan my next weekend in Greenville and stay at the Best Western...

Minesh P, General Manager at BEST WESTERN Travelers Rest / Greenville, responded to this review
Thank you so much for the wonderful review! We take pride in providing superior service to each and every guest time and time again. Offering a nice, hot breakfast and providing a crib for your daughter is the least we can do to make Best Western Travelers Rest your home away from home. I am so very glad the housekeeping staff met your expectations as well. We want to keep improving and accommodating you and other guests like you with a relaxing place to stay. If we can assist you with anything in the future, please do not hesitate to contact us. Thank you again for such a lovely review. Sincerely, Diana Ospina Assistant General Manager

"Good sleep nice breakfast !!!"

5
19/11/2016

We were traveling for a church related work and we had to stay at this hotel that was the best division we made by choosing to stay at this hotel. Everyone was very warm and welcoming had a good stay the rooms were very clean all the amenities were beyond the expectation. Out car wouldn't start so the General Manager of the hotel gave us a ride to the church so we wouldn't miss our program, they went out of their way to help us. Checking in and checking out experience was very easy and smooth they were friendly and explained everything. Best part of the stay was the breakfast. Large buffet selection more items to choose from and breakfast attendance was very welcoming with bright smile.

Minesh P, General Manager at BEST WESTERN Travelers Rest / Greenville, responded to this review
Thank you so much for the lovely review! It is our job and our pleasure to go above and beyond for each and every guest at every opportunity. We take pride in providing superior customer service and care. I am sorry to hear your car wouldn't start but I am very glad the general manager was able to get you and your group where they needed to be. The breakfast is something we especially worked on to make every guest start their day the right way. If there is anything else we can provide you with, please do not hesitate to contact us and let us know. Thank you again for the kind review. Sincerely, Diana Ospina Assistant General Manager

"Very good end friendly"

5
18/11/2016

Staffs are very friendly and helpful, everything about the hotel was exceptional. It was clean, stylish. excellent service breaks was great. Room itself was well equipped and comfortable. I hope to be back for a longer visit in the future.

"It's very nice place , nice service Room is nice & clean thanks to Maneger and all staff"

5
18/11/2016

It's beautiful clean place they have just went thru major renovation and newly branded hotel Manager happy hour is the best and very friendly staff + hot breakfast they have done good job Little but clean room Nicest best western ever

"Very inviting, clean and friendly "

5
18/11/2016

I stayed with my daughter and it was more than I expected.. everyone extremely friendly, rooms very very clean , breakfast was a restaurant style , very large selection to choose from, they even open up the juice machine late evening for my baby , staff very helpful and well trained in from housekeeper to front desk clerk everyone was working with bright smiles on the face and that says about the place. We loved the fire pit and enjoyed hanging out late evening. It was safe. Nice experience at this place and I will definitely take my family again and stay at this hotel.

"REHAB NOW COMPLETED AND NICELY DONE"

3
15/11/2016

First off this is NOT a luxury hotel, nor do they have high prices. It is an economy hotel and on that basis it is just fine and clean and they are trying hard. It is nonsmoking totally, which is wonderful. I am not an economy hotel person so I rather they had made some other choices in the remodel and breakfast, but at $90/night it is not a fair comment. 1) the toilets are far to low to the floor, they should of gone for higher ones 2) The towels are very small and not very thick 3) The King room standard is fine size, adequate, but not large 4) Wi-Fi is great and every room has a HUGE fridge micro etc, iron, very well though out for the business or vacation travelers who might stay a week 5) Breakfast has more than I expected, but would of like an egg dish, but they had waffles! 6)Bed is very nice with lots of pillows 7) free papers at he desk in the AM0 Staff very friendly

Minesh P, General Manager at BEST WESTERN Travelers Rest / Greenville, responded to this review
Thank you for your review. We appreciate that nice comments as well as the improvements you believe we can make to enhance that stay of future guests including the towels and the breakfast foods. We will do our hardest to take everything into consideration and make any and all adjustments we can. We hope to see you visit us again very soon. Thank you again for your review. If there is anything we can help you with, please do not hesitate to call us. Sincerely, Diana Ospina Assistant General Manager

"If You're Going to a Clemson Game"

4
14/11/2016

This hotel used to be a Sleep Inn, but is now a Best Western. We chose it several years ago because of the proximity to Clemson and the mountains of NC, meaning it's on the way after a game. The other reason we like it is because, unlike all the hotels in Clemson and Anderson, they do NOT double the price or double the number of nights you have to stay here on a game weekend. AND you can cancel just 24 hours before. That helps a lot when they don't announce the time of a game until Monday or Tuesday of the week we play. Everything is all brand new in each room, with the mattresses and the linens being lovely!!! They could leave more towels in each room, and I do wish they had opted to build a real closet rather than have wardrobes, but the front desk said there simply was not room enough for that except in the suites. But it's all VERY nice! There is even an outdoors firepit! I will say that the installation of the shower panels did leave something to be desired...they figured a caulk gun would cover all their mistakes in measuring, even if it meant using two different colors of caulk!! And the breakfast offered is quite adequate, but only if the person in charge keeps up with what needs to be refilled.

Minesh P, General Manager at BEST WESTERN Travelers Rest / Greenville, responded to this review
Thank you for your great review! We take pride in being able to accommodate all of our guests' needs, especially during football season. We also appreciate your comments about the towels and the caulking and those are things we are going to work on. I do apologize for the lack of a built in closet but as stated before we unfortunately did not have the space during renovations do that. We hope you will visit us again soon and allow us to give you more great service. Thank you again for all of your comments on the things you enjoy and also our improvements. If there is anything else that can we can help you with, please do not hesitate to contact us. Sincerely, Diana Ospina Assistant General Manager

"Great stay for the price!"

4
13/11/2016

The GM and Asst. GM were very accommodating upon arrival. Our room was clean and the bed was very comfortable. Overall, we had a very nice stay and we would definitely return to this hotel when staying in TR.

Minesh P, General Manager at BEST WESTERN Travelers Rest / Greenville, responded to this review
Thank you so much for the lovely review, Mrs. Hancock. It was a pleasure to meet both you and your husband. We are very glad to hear you enjoyed your stay and we would love to see you both again soon. Maybe next time you can plan a trip with your friends instead of coming in right after them! Thank you again for your kind words and we look forward to your next visit. If there is anything else you need, please do not hesitate to contact us. Sincerely, Diana Ospina Assistant General Manager Best Western Travelers Rest

"Lipstick on a Pig"

2
10/10/2016

The hotel looked very nice in photos - the renovation looked modern, chic, and very cool. However, upon checking in the first thing we noticed were all the shady characters hanging around, who always seemed to be loitering in the halls. Once we entered our room we were hit with a nasty odor, and found that while the updates selected for the renovation were actually very nice (quartz counters, high end tile, etc) the workmanship was the worst we've ever seen. There was grout and caulk all over the place, cracks, spots all over the tile floor, toilet felt like it was going to disconnect from the floor at any second, and did we mention the smell???? I know we got a pet friendly room (which was about the size of a closet btw), but I wouldn't expect a stench to hit me in the face, especially considering the floor was all tile. They did serve a nice breakfast and offered free beer at happy hour, but overall we felt very uncomfortable in this hotel. It felt dirty and you could hear EVERYTHING above and around you. Seriously, there must be no insulation between the walls at all. This should have been more like a $50 room than the $109 we paid. Very disappointed and would not stay here again.