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Tours, France





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Best Western Plus L'Artist Hotel, Tours

13-15 Rue Frederic Joliot Curie, 37000, Tours, France - See on a map
Best Western Plus L'Artist Hotel - King/Queen Family Guest Room The Best Western Plus L'Artist Hotel is ideally located in the center of Tours. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Best Western Plus® L'Artist Hotel is located in the middle of the charming French city of Tours. We are happy to provide our guests a warm welcome. Our comfortable rooms come with free Wi-Fi. Guests, who do not want to forget their exercise, might appreciate the Best Western Plus® L'Artist Hotel's on-site fitness center. Enjoy your stay.

Best Western Plus

L'Artist Hotel




Hotel advantages

  • Air Conditioning At Property
    Air Conditioning At Property
  • Safe Deposit At The Property Or In Room
    Safe Deposit At The Property Or In Room
  • Fitness Center/Health Club
    Fitness Center/Health Club
  • Multi-Lingual Staff.
    Multi-Lingual Staff.
  • Environmental label
    Environmental label
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Label Tourisme et Handicap

Guest reviews

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based on 606 guest reviews
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Sleep Quality

"Nice hotel in Tours"

888travelpro, Europe 04/03/2020

Nice hotel, relatively clean compared to many other French hotels. The rooms are getting a bit older, owners should look at that, especially because this is a BW plus, but so far so good. Parking fine, breakfast very good for a French hotel. We stayed here with pleasure and will be back. Staff is very good English speaking.

"Best Western Artistes - Tours, France"

User 02/01/2020

Easy check in and polite staff. The room was comfortable and clean. We had rooms connecting rooms. Good location with restaurants and retail close by. Easy walk to train station and into the central business area.

"Well located and well priced"

K2364IRpaulj, Bishops Stortford, United Kingdom 22/12/2019

Less than 5 minutes walk to the train station and 15 minutes to the tourist sites. We had a king suite for €100 for one night which had plenty of space for our party of three. Good secure parking under the hotel for €10 was a bonus as we had a car full of Christmas presents that we didn't want to have to unload for the night. Didn't have breakfast as there was a small supermarket just around the corner where we could get pastries and juices.

"Fine hotel in a non-descript little street"

Niels E, Birkerod, Denmark 28/10/2019

We wanted to be close to the city centre for the obvious reason that Tours is one of overlooked gems in France. A marvellous medieaval centre, an impressive cathedral, a lovely atmosphere in a university city filled with young people everywhere. I knew the city quite well, having been there several times, but I wanted to show it to my wife. In selecting this hotel we thought we ended up in the middle of the city. That is not quite the case. You are within walking distance of everything, but there are hotels closer to the centre. This hotel sits in a small side street and not a very interesting one at that. The advantage is that you are in residential area with little traffic. Another advantage is that there is private parking under the hotel - note: Very steep driveway. We definitely liked the hotel, but found out that you need to go for a junior suite. The standard room is a bit to the small side. The rooms are in fine condition. The same goes for the bathrooms. The beds are good. Breakfast is good with a wide selection of everything. We did not have anything but breakfast at the hotel so we would not even be able to tell you if they serve dinner. Tours has so many fine restaurants that it would be a pity not to select some of those. This will be one of the occasions where you definitely will feel old. The majority of the other dinner guests will be around 25 years of age. As I said: This is a university city.

"Hotel in Easy Walking Distance to Restaurants"

elan3, Fishers, Indiana 15/09/2019

Overall, I would rate this hotel as 3.5 stars. It was an easy walk from the train station, to nearby restaurants, and a small market or grocery store. The downside was our room was very hot on the second floor and the AC did not work very well, which caused us to open the windows (normally a good thing) but listened to cars pass and wake us up at night. That said, the room was very clean and the breakfasts were great. Overall, the staff were friendly.

"Perfect base for overnight"

K9077OHchriss, Chepstow, United Kingdom 31/07/2019

Superb hotel. Wonderful position and easily accessible from main routes. Small secure car park underground (10 euros). Range of cages, ships and restaurants nearby, as is train station. Friendly and helpful staff and excellent buffet breakfast. Had king size room for family of four; big enough, but slightly squeaky sofa bed. Excellent facilities, including coffee machine in room. Would stay again.

"Good location to train, service questionable"

Chloeh114, Chicago, Illinois 24/06/2019

Stayed two nights. Location is good from train station , short walk. The room was small on the street , some noise . The sink drain was not working and we reported it three times the night we came in , the next morning and again that evening . Theysaid they would have it looked at but nothing was done . The elevtor went out , which we had to report to the front desk ,after that they did call to have fixed. We were worried , as we would be leaving the next morning and had luggage to deal with. Overall disappointed with this best western plus . I got the feeling the front desk was new and not sure what to do when there was a problem and honestly how to resolve items with their guests.

"Not deserving of the Plus rating"

Potlucktravel, Vienna, Austria 11/06/2019

The advertised resto use to exist... only breakfast now. The bar is operated by the desk clerk, who is unsure how and what to do with the very limited selection. Clerk was unsure about food availability within walking distance, but we literally walked around the corner to five eateries! Whist displaying my handicap pass in the car, we parked in the only blue spot in the garage. Upon attempting to leave in the morning, a staff member had wedged their car beside the drivers side of mine! Cute, 2 cars in one spot, until my wife needed to climb across seats to back the car out so I might enter. Upon complaining to the desk, I basically got a shrug! Not a Plus, not a bit classy

"Good accommodations"

Andre F, Sao Paulo, SP 04/04/2019

The accommodations are small but good. Nice Breakfast and good location. Tours is a nice base location for a Loire Valley trip, it is not that expensive city and it really close to the finnest castles in the area. Be aware the hotel staff is very moody.

"Very nice indeed!"

Kimberlee H, portsmouth 07/01/2019

This is a very well styled hotel with each room celebrating a different film star. We had Robert De Niro in our room! Very stylish and comfortable room with fridge. Covered balcony was a real bonus too. Hotel is easy to find, has a very quick check in and there is parking right outside in the street.Failing that, there is a public car park nearby. Hotel is less than 10 minutes walk from all the bars and restaurants, along with a large train and bus station. This is in a lively, exciting and beautiful city.


wcraft, Sydney, Australia 24/09/2018

This hotel is located a few minutes walk from the main railway station in a quiet location. First impressions on arrival are excellent and the reception was very welcoming. The rooms are clean, comfortable and well-equipped. I had a minor problem with the lighting in my room and the response from the manager was quick and effective. The breakfast buffet was copious. All in all a great experience.

"Great location"

anthony s, cooma 18/09/2018

This hotel is 5 minutes walk from train station, trams and taxis. It is clean but basic all you need. One thing is the front desk is not very pleasant or all that helpful Besides that this hotel is passable.

"good stopover"

robtLoughborough, loughborough 17/09/2018

Very good place for an overnight stop with interesting parking (our Renault Scenic squeezed round the bend in the entrance but the spaces are littered with pillars and other obstacles) , good air conditioning and excellent breakfast. We will return.

"Wonderful place to stay when in the Touraine"

User 24/08/2018

We loved our three-day stay here. The hotel is quiet, the bed very comfortable, the air conditioning is adjustable, quiet, heat-pump style and was the best during humid days, the breakfast offering was superb, include it when you book, with everything you could want to have, from eggs to fabulous croissants, fresh espresso coffee machine, fresh fruits, charcuterie, local cheeses, yoghurt, crepes, nice local jams and more. Our room was small but fine. We were happy to have one English Channel to watch, CNN international. The front desk and all personnel were extremely gracious and helpful. Highly recommend a stay here!

"Small hotel, great breakfast"

User 14/08/2018

We stayed for 4 nights here, central location a few minutes from the train station and the cathedral. The room was fine, not overly modern but not too dated either. Very clean. Aircon was great as it was particularly hot weather that week.Breakfast was an amazing selection , as good a s a 4 star hotel. Small outdoor area for drinks.

"Didn't Live Up to Expectations"

XStephen, London, United Kingdom 09/08/2018

We had a frankly poor experience, all the more so because the hotel is over promoted on its website. The air con didn't work in the room, so we were helpfully moved to new room on the second night of our stay. The external space is very small and without shade so unusable in the afternoon. There were various niggles (no map of Tours available, teabags with a Nespresso machine, soap dispenser empty etc) and in the end we stopped asking for help sorting them out and felt we were the wrong sort of guests. Definitely think you could do better for a two or three star in Tours.

"Super sympa!"

Brighde9, Edinburgh, United Kingdom 07/08/2018

Stayed here for a visit to the Vitiloire wine festival. I wasn't sure what to expect because the last time I stayed in a Best Western was in Paris in the early 2000s and that wasn't a great experience but happy to report that my slightly pessimistic expectations were confounded! Very quiet and comfortable room that was totally non-smoking, window that opened, great breakfast, friendly staff. Slept perfectly and would definitely stay again.

"Well located, good staff"

PamAshe, Montevideo, Uruguay 18/07/2018

The hotel is comfortable, within walking distance of the old part of town and very near the train station. I would like to mention that the staff was very helpful. I broke a tooth and Alain, at the reception, went out of his way to help me find a dentist. As I was leaving that day and could not find someone to see me during the day he called our next destination and found a dentist for me. Thanks to Alain I had a comfortable end to our biking trip along the Loire.

"Comfortable and Good Location"

insomniac2, Vancouver, Canada 07/07/2018

We stayed at the Best Western L'Artist on our last night in the Loire Valley. We wanted a location close to the train station and close to Hertz car rental where we dropped off our car. This hotel was 5 minutes away from both. The room was comfortable and clean. Breakfast was decent but nothing special.

"Good hotel, very helpful staff"

badgerbob490, Fond du Lac, Wisconsin 07/07/2018

We stayed 2 nights while visiting sites of the Loire Valley. This property is well-located near everything visitors might want to explore in the centre of Tours, while being out of the mainstream of pedestrian and vehicle traffic. While some reviews mention the difficulty in parking a car in the underground garage, we parked our rental car (Peugeot 200) and had no problem. On arrival, the gentleman at the front desk let us walk down into the garage to ensure it would work for us. It was not as confined and challenging as some reviews have reported and definitely not as difficult as some garages we have used in the US. This same gentleman kindly provided us with dinner settings and a corkscrew when we returned later the first night with a take-away pizza and bottle of wine to enjoy in our room. We also were pleased with the customer service from the woman at the desk each morning, who helped us with suggestions for visiting chateaus and wineries in the area. Finally, we enjoyed an excellent continental breakfast served at the bar each morning, for under 5 euros/person. Our server was very kind and helpful as well.

"Ok, just average"

Raf19, Sao Paulo, Brazil 25/03/2018

Stayed for a few days as a base point to explore Loire Valley castles and wineries. Check in- I drove directly from CDG after a 12 hour flight, so yes I was tired. Check in was quick and efficient. Not very informative. Room - very small and with a light cigarette smell. Relatively dark. Wifi good. Just ok for a short stay, but manage your expectation. Parking – it is a small garage, challenging for larger cars, but at least it has a direct elevator. EUR 10 per day. Location – walking distance from shops and downtown life, near train station too, but not noisy at all. Good. Breakfast – did not try as there were many options in the area.

"Excellent stay each time"

User 18/01/2018

Stayed here 2 times for 2 nights each time and I've always had a good stay. Quirky hotel whose rooms are named after famous people - no boring numbers here. Had a good welcome, nice room, nice toiletries, comfy bed, good breakfast. It's also quiet but close to the train station.

"Good hotel in a good location"

1954travelpro, Amsterdam, The Netherlands 13/01/2018

The hotel is easy to find and reach, In the heart of the City. Friendly staff, good parking facilities and a very good breakfast. For us, on our way to Portugal, it is a good stop for many years. Also on the way back. Price is fair.

L'Artist H, Responsable relations clients at Best Western Plus L'Artist Hotel, responded to this review
Hello, Thank you for your coment. We apreciate your message, we hope that you have a good moment. Hope to see you again, Best regards, Léa

"Nice convenient place to stay in Tours"

User 15/11/2017

Spent one week here. Conveniently located. Restaurants and shopping district is at walking distance. Well appointed rooms and staff is English speaking and always willing to help. They will organisemail sightseeing tours.

"Convenient to train station"

User 09/11/2017

We found the hotel to be clean, the staff very friendly, and the breakfast had a lot of choice. We did not have any bad experiences with individuals close to the hotel or anywhere else. That being said, it is certainly scary that one of the reviewers had a horrible experience. I do not recommend parking in the underground garage. The drive down to the garage has a very sharp curve and unless you have a micro car, don't attempt it. I drive a VW Passat barely made down and up the ramp. I had literally had an inch on both sides and was petrified that I would scrape my car. Park at the train station and walk. It costs 12 E per day and the parking places are wide and plentiful. Well worth the additional money and short walk.

"Nice hotel but beware of area."

User 24/10/2017

Just returned home after weekend visit with my two friends. Nice hotel. Room small for 3 people but comfortable. Staff very nice. Unfortunately on our second night we were walking back short distance from restaurant near by when a man seemed to appear from nowhere and as he was passing us grabbed my friends leg and attempted to sexually assault her. My friend screamed and we ran. He jumped into his car that he appeared to have been waiting in earlier . We dread to think if it was a woman on her own what would have happened. We reported incident to staff in reception next morning as there was only very young guy on duty that night and my friend was too upset.receptionist said as its near train station there may be people like that unfortunately. She said it was a safe area usually but little or no street lighting around the hotel and no security cameras obviously makes it unsafe. This was also only 22.35 when it happened.apart from that tours has nice restaurants and shops. Good base for touring.

"What fun!"

groupleader45212, Helena, Montana 28/09/2017

This is a great hotel in the middle of downtown near the train station, cathedral and old town. Many, many ethnic restaurants in walking distance and both the Galleries Lafayette and Ks Printemps in the neighborhood. Rooms are compact with nice showers and I enjoyed the classic Hollywood film star photos. I had the roger Moore James Bond room.

"Nice budget hotel with Cinema ambience, good service,good location"

User 14/09/2017

Friendly staff,clean room,excellent breakfast,close to the most tourist attractions. Elegant setting inspired by Film Noir...Parking is within the hotel premises, however small car is recommended. Building is nice and streets around are quiet. Old city is 10 minutes walk.

"Located in a quiet area near the train station"

nptp84, Ocean City, New Jersey 24/08/2017

We really appreciated the quiet area that this hotel is located in. The hotel is also located near the train station which makes it easy to use the city of Tours as a base when visiting the Loire Valley. The staff was very helpful and warm. The room was clean and comfortable. We would stay here in any future trips to this beautiful part of France.

"For a business trip: great"

Ironmaiden1973, Lyon, France 01/08/2017

Not the maximum but a good rating. When I arrived on Sunday evening I did not find any parking. The hotel has its own parking for EUR 10.00 per day (underground and secure) but it was full. Anyhow, I would not use it as the entrance seems small and I'd worry I'd scratch my car. But don't worry about it: there is a big underground parking next to the IBIS. It will take you 4 minutes to walk back to the hotel - not that much hassle. On top of that you won't scratch your car and it is with EUR 12.00 for 24 hours only slightly more expensive. The hotel is nice and cozy, the rooms are of a decent size and the bathroom seems fairly new. The staff is friendly and welcomes you every evening with a warm smile. Roomservice is possible but every time she had to tell me first what is available and what isn't so on the 2nd night I actually ordered a Pizza as there was almost nothing left. But I can live on Pizza anyhow and the Croque-Monsieur was not all that good anyhow. Best Western is a safe bet for a good price, the hotel is central and seeing that I have a car it did not matter anyhow whether I am in the city centre or in the middle of nowhere. Good stay!

"5-star quality at an excellent price."

Larry K, Paris, France 28/07/2017

We chose this hotel because we're Best Western members and appreciate the discount, but we were wowed by the quality, way above what we expected for the price. The room decor, quality of the bedding, and amount of space are almost lavish. The staff were particularly helpful. The location is very near the TGV train station, which means that it's about a 20 minute walk to the older centre ville. On street parking is not difficult, but the hotel does have underground parking for €12 per night.

"Very nice stay, will be back again"

Robert D, Pennsylvania, United States 07/07/2017

The location to the station and tram is excellent for travelers. The hotel staff was uniformly friendly and helpful. Rooms were decent size and were very clean with overall good housekeeping. The hotel is in a quiet area so room nice was never a problem. The breakfasts were not elaborate but were fine with ample coffee for us caffeine addicts.

"Great Location"

usfcharmed, Orlando, Florida 05/07/2017

My husband and I stayed here for one night. We appreciated how close this hotel was to the train station (and car rental kiosk). This was a great midpoint to rent a car and tour the chateaux in the Loire Valley. Hotel was clean and comfortable.

"Comfort and close location"

User 02/07/2017

I spent 2 nights here. I really happy and enjoy the services,room facility. new and comfortable. they have air condition it really proper for summer time like this. The staffs are very helpful and kind. all facility in the hotel quite new and well maintain. it great. for the location,it easy if you come to Tours by train only walking distance. of cause it so close to city center also. so lucky to select this hotel. if compare price and what we got it really extra for us.

"Friendly and convenient"

Phil R, Bath, United Kingdom 26/06/2017

This is a friendly and well appointed 3* hotel tucked in a back street near the centre of Tours and only a 5 min walk from the station. The reception and restaurant staff are very friendly. There is very limited parking however we were directed to secure underground parking under the nearby hotel Ibis. Just another 5 minute walk. Breakfast was OK and the rooms clean and well appointed, if a little small. The room had water and tea and coffee. We would stay here again.

"Quietest hotel ever"

Gary_Radley, Warrnambool 22/05/2017

The quietest hotel I have ever stayed at. Breakfast was very good, but no toaster. Room 210 was on end and had a bay window for extra room. Room and bathroom were furnished to a high standard, as were corridors, reception, breakfast room and exterior. Location was in quite residential area, but was only a five minute walk to both train station and tourist information center where we were meeting to go on tours. Overall a great hotel at a very reasonable price with included breakfast via hotel website.

"Very nice "

User 23/04/2017

Not far from the centre of Tours. The room is very nice and well furnished; I like the style. I've been here during my visit of the Castles in the Loira region. I 've never been in a Best Western Hotel, but my first experience is good.

"High five for the service! "

tommypanhard, Paris, France 20/04/2017

We stayed for two nights and two hotel was just two minute walk from station. It haf strong vintage decoration with movie posters and old photos of stars. Cozy waiting lounge. The room got the essentials nothing fancy but without loosing touch of retro. Super tidy. We got breakfast buffet deal for free and it was so delicious. Viennoiseries cheese ham tasted fresh just like home. All hotel team were constructive pitching ideas with big smiles while we had some questions. They allowed us to store our luggages before check in and took breakfast at 5h30 am before the train. Thus, strongly recommended.

"Overnight stay"

User 13/03/2017

Ideal location, super staff and very comfortable for a family of four. We were made to feel most welcome. Good recommendations for food at night. Clean and private. Good stay and ideal for a pit stop en route!

"Very reasonable hotel in Tours"

1954travelpro, Amsterdam, The Netherlands 19/12/2016

We use this hotel every winter on our way to Portugal. It is a friendly hotel in the centre of Tours, with a very good garage which is important for us. Breakfast is very well organized. Rooms are good, reasonably clean (apart of the dust against the ceiling) and beds are good. Still no idea how to use the safe in the room......

L'Artist H, Responsable relations clients at Best Western Plus L'Artist Hotel, responded to this review
Hello Miss, Sir, Thank you for your comment, And thank you also for your loyalty. As for the chest, you have all the explanations on the welcome booklet, Or you can always ask the reception! You need a key that you need to pick up from the reception staff. We hope to see you again, Regards, Beatriz

"Comfortable stay !"

User 18/11/2016

We stayed for three nights in nov 16. The hotel is located close to the rail station which is a big plus especially if one wants to explore the area around tours. The room was just about ok size but was very tidy. Bfast is provided at hotel, but there are enough restaurants close to the hotel. The ladies at the reception were very friendly and helpful. Overall a pleasant stay.

"Not too bad"

SandyWang, Richmond, Virginia 11/11/2016

Hotels in Tours are limited unless you go to some Chateau hotels in the country side. This is not a bad hotel, very close to the train station and central Tours. The balcony opens to the Tours and you can see the cathedral tower. The only thing I do not like is the shower. It is not completely enclosed, and you are risk of splashing water around in the bathroom. We only stayed for one night, and did not use all other facilities of the hotel.

"Big space, sofa bed"

Nattawob, Bangkok, Thailand 25/10/2016

I stay for 2 night everything is fine Big space, sofa bed, clean, but did't clear garbage in bin for me Breakfast is ok Hotel parking full in first night but can parking around hotel for free Staff is ok, can advice for travel place, English is fine

L'Artist H, Responsable relations clients at Best Western Plus L'Artist Hotel, responded to this review
Hello Miss, Sir, Thank you for your comment, And we are sorry for the problem of garbage I'll see it with staff rooms directly! We would be happy to receive you again, and correct these problems. We remain at your disposal, Regards, Beatriz

"Good for a short break"

twirly82, Stockton on Tees 24/10/2016

I stayed in a ground floor room which was clean, comfortable and freshly decorated. The staff were friendly sure check in and out, the bathroom had recently been refitted and the shower was excellent. I didn't enjoy the breakfast choice - but I don't eat bread of pastries of which there is plenty. However it wasn't included in my room ( via ) so I'd next time go somewhere else, I came alone for a business meeting - I'd stay again next time I'm in the area.

L'Artist H, Responsable relations clients at BEST WESTERN L'Artist Hotel, responded to this review
Hello, Thank you for your comment! And are pleased that your stay went well. Indeed, the breakfast isn't included in the reservation of booking, For that you need to book directly by phone or on the website Best Western. Thanks again, We hope to see you again, Cordially, Beatriz

"A Lovely Stay"

barbaraanne56, Moss Vale, Australia 22/10/2016

I booked 3 nights in a comfort Twin Room excluding breakfast. I wanted somewhere near the train station and it certainly is. It about 5 minutes walk. At the train station, go out the side entrance (oposite side to the trams) turn right and across the road you will see a little alleyway. Take that, follow it to the end and turn left. You will see the hotel. As we arrived before check in and our room was not ready so staff minded our luggage while we went to lunch. Upon our return, we received a warm welcome and was allocated room 208. There is a lift. Our room was lovely and it suited our needs well. Nice decor, plenty of room. The air con is whisper quiet, but the window is openable as well, if you prefer fresh air. Wifi is free and fast and there is tea/coffee making. A bottle of water is provided daily. There is a safe and a tv, although we did not turn it on. The beds are very comfortable and the room very quiet. The ensuite has a shower over the bath. Everything is spotlessly clean. Breakfast is served buffet style from 7-10 at a cost of €11:90/person. Great quality and plenty of choice. Both hot and cold dishes. The staff we encountered were friendly helpful and professional. We found the location excellent. Easy walk to the Cathedral area in 1 direction and Place Plumereau in another, plus the added bonus of the closeness to the train and bus station for our 2 day trips. We enjoyed our stay at l'Artist and recommend staying here, particularly if you need to be close to public transport

L'Artist H, Responsable relations clients at BEST WESTERN L'Artist Hotel, responded to this review
Hello Madam, Our team thanks you for your comment. We are pleased that your stay went well! We hope to see you again! Regards, Beatriz

"Good for a couple of nights"

DaveNKent, Gravesend, United Kingdom 24/09/2016

We had two ground floor rooms that seemed to have been fairly recently decorated and had very large, comfortable beds. The staff were friendly, helpful and spoke good English. Driving into the underground car park was a nightmare. The ramp down is steep and narrow (my Ford Mondeo only just fitted) and there is a very tight bend which I could not take without reversing part way round. Fortunately with others guiding back and front I was able to get in and out ok. The hotel is less than a five minute walk from the railway station and it's about fifteen minutes to the old town.

L'Artist H, Responsable relations clients at BEST WESTERN L'Artist Hotel, responded to this review
Hello sir, Thank you for your comment, And are sorry for parking, However we hope that you had a pleasant stay, We hope to see you again, Regards, Beatriz

"Lack of parking not updated"

User 18/09/2016

Because I was renting a car when I toured the Loire Valley, parking was very important to me. This hotel lacks parking!! Do not believe the website. Getting into the parking beneath the hotel you have to navigate a very narrow driveway that could easily damage your vehicle. I saw many marks of paint and damage along the side of the parking tunnel. Do not park your car at this hotel, park on the street. Please note you have to pay the meter. The hotel has not be updated in a while at least 20 years. While the neighborhood is central, it is not a nice area.

L'Artist H, Responsable relations clients at BEST WESTERN L'Artist Hotel, responded to this review
Hello Miss, Sir, Thank you for giving a comment at our hotel, And are sorry for your car, We hope to see you and offer you a service to apologize. Regards, Beatriz

"Great hotel!"

rf20132013, Birmingham, United Kingdom 31/08/2016

This is a lovely hotel, which I would definitely recommend. The reception/lounge area and rooms are absolutely spotless and very nicely decorated. Our room had excellent air conditioning and all the usual things you would expect (tea/coffee making, safe etc) and a very comfortable bed. The rooms are all named after film stars, which is a nice little quirk. There was a little noise one night, but nothing much. The hotel is well located, very near the train/bus station, so if you are using Tours as a base for exploring the Loire Valley, you can be at the station in 2 minutes. Or the bar outside it! The hotel is 3-4 minutes walk from the tram stop, which takes you to/from the airport (albeit badly signposted). It is about a 10 minute walk to the main shops and 15-20 minutes to Place Plumereu, where all the main restaurants and bars are. The staff were lovely and helpful. The only minor problem was a breakfast was incorrectly charged to our bill, but that was immediately corrected once I spotted it. We didn't try breakfast, as there are some lovely places to get something in the morning (the briocherie opposite the station is great) or use the gym, so can't comment on those. All in all, I'd definitely recommend the hotel and would stay again.

L'Artist H, Responsable relations publiques at BEST WESTERN L'Artist Hotel, responded to this review
Hello Madam, Sir, We thank you for the appreciation which you give to our hotel, we are satisfied to have been able to satisfy you! I hope to see you again, and possibly to try our breakfast and the fitness gym! Thank you again, All the best, Beatriz

"Lovely hotel and excellent value"

Peter G, Toulouse, France 29/08/2016

We stayed for 1 night in August as part of our drive across France and really enjoyed the relaxed approach and warm welcome. We stayed with our 2 dogs and were very well looked after, we also took advantage of the underground parking. We didn't have breakfast but it did look nice with a good selection. The hotel is just 5 minutes walk from the cathedral and the local bars and restaurants. All in all excellent value for money!!!

L'Artist H, Responsable relations publiques at BEST WESTERN L'Artist Hotel, responded to this review
Hello, Thank you for your comment, and our entire team is happy that your stay with us went well! It's a pleasure to see you again, Best regards, Beatriz

"beginning of the journey"

mydellboy, Portsmouth, United Kingdom 25/08/2016

having driven down from st malo , our family of 5 were looking forward to our first overnight stop and first visit to tours. On arrrival to the hotel although seeming to be positioned in a small side street ,it was indeed found to be an ideal position and very convenient being so close to the town and main square. check in was a breeze, nice welcome. The hotel was quite small , but the rooms allocated were beautiful.on the top floor they were very fresh and clean with full working facilities...a lovely find, Down stairs the bar and dining area were again small but sufficient and the breakfast was lovely and very fresh. the only drawback was the underground parking....only can accomodate small cars and bikes....would i stay here again....most certainly

L'Artist H, Responsable relations clients at BEST WESTERN L'Artist Hotel, responded to this review
Hello Sir, All our team thank you for your comment. We're glad to have met your expectations during your stay. Our rooms on the top floor have a balcony. Our buffet breakfast is at 11.90€ per person and each adult that takes the breakfast get a child's one free. Waiting for you to come back in our hotel, best regards, Capucine

"Good hotel, great staff"

puvimana, Canton of Geneva, Switzerland 21/08/2016

The BEST WESTERN L'Artist Hotel is a comfortable, pet-friendly hotel a few minutes from the Tours Railway station. The old town restaurants and shopping streets are about 7-10 minutes away. The hotel is clean, well maintained and provides a good breakfast. The bar is well stocked. Of note are its friendly and helpful staff. A special commendation to Olivier and Clare for ensuring our comfort and for even detailing the attractions of the Loire Valley. Olivier's gin & tonic was pretty good too. Thank you! Negatives - well, parking is limited and when available, manoeuvring your vehicle to the -1 parking bay could be challenging. John. Sri Lanka/Switzerland.

L'Artist H, Responsable relations clients at BEST WESTERN L'Artist Hotel, responded to this review
Hello Sir, We thank you for your comment. We're glad to have met your expectations during your stay with us. Our hotel is located near the city center and the old town (around 10 minutes walk). Waiting for you to come back, best regards, Capucine

"Average hotel"

DublinCOL, Dublin 19/08/2016

This hotel met our requirements perfectly well - clean and comfortable, with good wifi, shower and breakfast. It is very close to the train station, but over a ten minute walk to the old town restaurants- which was a nuisance for us, as it was raining on our way home. Unfortunately, it's location off a quiet side street made my wife uncomfortable, and takes away somewhat from the overall impression.

L'Artist H, Responsable relations clients at BEST WESTERN L'Artist Hotel, responded to this review
Hello Sir, We're glad to have met your expectations during your stay with us. All our team apologizes for your wife. We're located near the train station so that we are not so close to the old town by walk. Waiting for you to come back in our hotel, best regards, Capucine

"Perfect little mid-range hotel"

pooroldpedro, london 11/08/2016

Good shower, fast wifi, comfortable bed, sufficient power sockets, efficient & friendly staff, aircon, ok sized rooms, ok breakfast, free secure bicycle parking, very close to the train station, short walk into town. Excellent for the money. The nearby Chien Jaune restaurant is good and reasonably priced.

L'Artist H, Responsable relations publiques at BEST WESTERN L'Artist Hotel, responded to this review
Hello Sir, All our team thank you for your comment. We're glad to have met your expectations during your stay with us. We really hope to see you again in BEST WESTERN l'Artist Hôtel, best regards, Capucine

"Average hotel within walking distance to the train station"

Sharon L, Glastonbury, CT 04/08/2016

We stayed here in Tours and used it as a base of operations for the Loire Valley. This hotel is on a side street just a short walk to the train station and the tourist information office, which is why we chose to stay here. The staff was pleasant, courteous, and helpful. As a big movie buff, I appreciated the movie themed decor.

L'Artist H, Responsable relations clients at BEST WESTERN L'Artist Hotel, responded to this review
Hello, All our team thank you for your comment. We really hope to see you again in l'Artist Hôtel. Our hotel is indeed decorated with actors and famous movies. Waiting for you to come again, best regards, Capucine

"A good location in the city"

NicholasKeith, Bury St. Edmunds, United Kingdom 29/07/2016

We needed an hotel to stay the night on our way to the ferry. As we were loaded and on our way back from Spain we needed a secure car park. This was fine and underground. The rooms were clean and pleasant, well equipped and fine for a one or two day stay. Free Wi -Fi, We ate out but had a buffet breakfast in the hotel, no complaints, no huge stars either, you get what it says on the tin.

L'Artist H, Responsable relations clients at BEST WESTERN L'Artist Hotel, responded to this review
Hello Sir, All our team thank you for your comment. We're glad to have met your expectations and we hope to see you again in BEST WESTERN l'Artist Hôtel. Best regards, Capucine

"Good Hotel on an unimpressive street"

FormerlyBCBoy3, Peachland, Canada 27/07/2016

I was travelling to Paris on the train and decided to book a few days in Tours, just to check it out. I decided on Best Western L'Artist Hôtel because it is very close to the train station, it was reasonably priced, and because it reviewed well. On the location issue, I have a mixed review. It really is close to the train station, I'll give it that! If you nip out the side door by quai A, and cross the street you can get to the hotel by walking down a little alley in 1 minute! Walking along Rue du Rempart and then down Rue Frédéric Joliot Curie takes three or four minutes. Neither walk is remotely interesting. There is nothing in the immediate neighbourhood of any interest whatsoever. It turns out that Tours is really small, and the tram takes you from the train station downtown so really, lots of hotels in Tours are easy to get to from the train station. However, that said, because Tours is small a reasonably fit person could easily walk to the Cathedral, the Musée du Compagnonnage, and Place Plumereau from the hotel. So the location is not bad, just not on an interesting street. On the upside: no street noise. In terms of the hotel itself, I can recommend it. Breakfasts were well above average, the room, and bathroom was good, the whole hotel was very well maintained, the front desk people were excellent, basically no problems whatsoever. If you travelling by car you might find the underground parking a real advantage. In years past I have done a Loire Valley Châteaux tour, for which I rented a car, and the hotel would be an excellent base for a that activity. Here's a suggestion: If you are considering stopping in Tours find out when the St. Martin Festival is. I just happened upon it, and it was quite fun.

L'Artist H, Responsable relations clients at BEST WESTERN L'Artist Hotel, responded to this review
Hello, All our team is really glad to read such a comment. We hope that you will come back again in l'Artist Hôtel. Indeed, we're close to the train station and also close to the city center where there's many to visit. Our breakfast is 11.90€ per person and this is a buffet. Waiting to welcome you again, Capucine

"Nice hotel close to city centre"

Ian James R, Blackwood, Wales, United Kingdom 09/07/2016

Stayed here for one night enroute to Toulouse. Hotel is comfortable with well appointed rooms. The hotel has a small bar area which seems to be under used. Breakfast was very good with plenty of choice. Would recommend staying here as it is comfortable and a great location.

L'Artist H, Responsable relations publiques at BEST WESTERN L'Artist Hotel, responded to this review
Hello Sir, We thank you for your comment and hope to see you again in Tours, all our team hope to see you again. We're glad to have met your expectations during your trip ! Best regards, Capucine

"Very nice hotel"

Cass960, Jersey, United Kingdom 06/07/2016

We stayed 2 nights and found the hotel staff to be helpful and polite. The hotel is clean, tastefully decorated and the room was a good size with all the facilities we needed including tea/coffee and very clean, crisp bedding. The bathroom was spotless with plenty of towels, soap and hairdryer. We found the maid service to be very good. Breakfast was a buffet at an extra charge but lots to choose from including yoghurts, pastries, bread, cereals, cheese, juices, teas and coffee. It has everything you would expect from a hotel like this. We used the secure underground parking at a cost of 5 euros for motorbikes and 10 euros for cars. We found it perfectly safe with lift access to reception and the floors above which makes loading/ unloading luggage much easier. Sadly the hotel is situated down a side street so it feels like a sub-standard location but actually it's very convenient and the reception staff are happy to call a taxi upon request. On the positive, the area is very quiet at night. We were attending an event at Parc des Exposition, approx 3.8km away and had no problem getting to and from. Would definitely stay here again and recommend this hotel.

L'Artist H, Responsable relations publiques at BEST WESTERN L'Artist Hotel, responded to this review
Hello, All our team thank you for your comment. We are really glad to have met your expectations during your stay in Tours. We also hope that you will come back soon in l'Artist Hôtel ! Waiting to welcome you again, best regards, Capucine

"Holiday in the Loire Valley"

User 04/07/2016

I chose this hotel as a base for touring the chateaux of the Loire Valley. It is an excellent location for such a visit. The proximity of the hotel to the train station is a real advantage. The hotel is also situated in a quiet area, conducive to a restful night's sleep. The bedroom was impeccably clean as was the bathroom. Congratulations to the cleaning staff. Breakfast is comprehensive, but expensive and for this reason we chose to walk 1 km to a delightful boulangerie "Aux delices des Beaux Arts" where you will get a Formule Petit Dejeuner for 7 euros. Back to the hotel - shower in bathroom excellent, wi-fi good - a little intermittent. Tips for Management: an armchair in the room would be a real plus. Also, while the beds are very comfortable, the pillows most definitely are not.

L'Artist H, Responsable relations publiques at BEST WESTERN L'Artist Hotel, responded to this review
Hello Sir, We're glad to read your comment. We have noticed all your remarks about the pillows and the breakfast. We will receive some pillow so that there will be 6 pillow in your room. We are happy to have met your expectations while your stay in Loire Valley and hope to see you again in l'Artist Hôtel. Best regards, Capucine

"Great staff"

Curly916, Seattle, Washington 21/06/2016

The hotel is on a small street quite close to the train station and just a 10 minute walk to the cathedral and historic center of Tours. The room was clean and comfortable with a good wifi connection. We only spent one night here on our way to Paris so can't really say much. We really liked the young ladies working reception the night we checked in. They were very friendly and helpful. Warning; if you have a car there is underground parking, but the area is quite small and difficult to get in and out of most spaces.

L'Artist H, Responsable relations publiques at BEST WESTERN L'Artist Hotel, responded to this review
Hello, All our team thank you for your comment and we really hope to see you again (for one night or more!) in l'Artist Hôtel. Our parking is limited as it's in the city center, we can't have more than 10 cars. Best regards, Capucine

"Pretty good"

Ken_Corum, Kansas City, MO 17/06/2016

We were part of a large student group from the United States, and we only stayed for one night. The hotel itself was actually pretty fun because it had a movie star theme. Every room is named after a movie star. It was kind of fun to say that instead of Room 301, that I was staying in the Ginger Rogers room. Since we were only there for less than a day, we didn't get to check out the hotel amenities, but the hotel itself is located close to many restaurants and businesses along with the train station. However, our group discovered that it's not the safest neighborhood with regards to pickpockets. Nobody in our group got pickpocketed, but make sure you watch yourself. One interesting thing was that each room has a safe, but the safe wasn't attached to the interior wall of the bureau, so someone could just walk off with the whole safe if your room was unknowingly entered. I had never seen that before. Lastly, the breakfast was pretty good with a good array of pastries and beverages. Overall, we enjoyed our time in the hotel.

L'Artist H, Responsable relations publiques at BEST WESTERN L'Artist Hotel, responded to this review
Hello Sir, We thank you for answering our feedback in our hotel and hope that you enjoyed your trip in l'Artist Hôtel. Our safe need a key that you ask to the reception and that you give it back when you leave. We are glad that you liked the theme of the cinema and hope to see you soon in our hotel. Best regards, Capucine

"Comfortable hotel near train station"

Whiteline10, Brisbane, Australia 07/06/2016

This hotel was an average hotel. Bed was comfortable, bathroom small. No fridge and the safe needed a key and a 50€ deposit. The air conditioning was not really cool despite being a split system. The front desk staff were helpful. My tour was cancelled when I arrived and they helped with finding a new one and booked it for me. Breakfast was quite nice. Selection of cold meats, breads, cereals, yoghurt, fruit, scrambled eggs and sausages and you could also boil your own egg. It was about 14€. It was about a 100m walk to the train station which was very handy and all sights in the town were walkable. So it was a good hotel for those using the TGV to see France.

L'Artist H, Responsable relations publiques at BEST WESTERN L'Artist Hotel, responded to this review
Hello Mister, We hope that you enjoyed your tour in the Loire castles. All our team thank you for this comment. Our breakfast as buffet is 11.9€ from 6:30 to 10 am. Hope to see you soon in l'Artist Hôtel, best regards, Capucine

"Convenient to Tours train station & town"

User 04/06/2016

We stayed a long time in an apartment in Tours, but needed a place for the last night before we took a train to Paris. This hotel is conveniently located. We paid an extra fee to use the parking garage, which made our loading and unloading of baggage very easy. The staff was helpful and courteous. We would use this hotel again for a short stay in Tours.

L'Artist H, Responsable relations publiques at BEST WESTERN L'Artist Hotel, responded to this review
Hello Miss, We're glad to read such a comment. All our team hope to see you again in l'Artist ! We now have created a Facebook Page in which you will find all the informations about Tours and our services. Best regards, Capucine

"Perfect choice while in Tours!"

alpendamon, Seattle, Washington 15/05/2016

The Best Western L'Artist is a great pick for a stay in Tours. I chose this hotel for our trip to the Loire Valley based on Tripadvisor reviews, and wasn't disappointed. The location is super convenient - a few minutes walk to the train station, tourist office, and the main attractions in Tours (a very nice city worth exploring, by the way). Plus, the neighborhood felt totally safe and the hotel is on a quiet side street. While the facilities and rooms were modern, sparkling clean, and very functional it was the hotel staff that made our stay fantastic. Everyone at L'Artist from the front desk to breakfast attendants were very professional and friendly. We ate breakfast in the hotel for the three mornings of our stay, and felt it was well worth the small fee (it wasn't part of our rate). It was a typical European buffet style affair with a wide assortment of breads, pastries, cheese, meats, yogurt, and eggs. The breakfast room itself was a very pleasant space to spend some time before a full day of castle touring. We also used the parking garage, and as others have noted the space is tight so leave plenty of time to get in and out - at least if you're used to North American sized parking structures. However, it's a nice amenity since parking in the neighborhood seems limited. Great hotel and staff, and I wouldn't hesitate to recommend the L'Artist Best Western!

L'Artist H, Responsable relations publiques at BEST WESTERN L'Artist Hotel, responded to this review
Hello, We are glad to read such a touchful and truehearted comment. Indeed we really thank you for all these great thoughts about our hotel. We also are happy that you find the room and place convenient and safe. Our breakfast is home made and we hope that the wide variety of food pleased you. Concerning the parking, we'd rather tell our clients that it is narrow since big cars can't stay in it. Again we're glad to hear such feedbacks from our clients and hope to see you soon in our hotel ! Best regards, Capucine

"Efficient and welcoming"

John M, London, United Kingdom 14/05/2016

We chose this hotel having stayed before in Best Western hotels. Also the closeness to the centre as a stopover visiting friends in Tours. Check in was very efficient and friendly. We had a problem with opening the bedroom door which was resolved very quickly. The room was a larger privilege room with a sitting area. The furniture is a little dated but the bed was large and comfortable. We were on the first floor overlooking the road which is a quiet side street so no noise problems. The garage should be reserved beforehand and will not accommodate very large vehicles. It is very tight for standard saloons (VW Passatt) but we understand there is also parking in side streets for free until 9am. We returned late in the evening after attending a concert and had not eaten. The night porter served us a drink and a lovely plate of cheese and was very friendly and professional. Breakfast was an unrushed experience with plenty of choices for continental. Cooked selection is limited (sausages/scrambled egg/boiled eggs). Again, the breakfast team were friendly and accommodating. Check out was also efficient and professional.

L'Artist H, Responsable relations publiques at BEST WESTERN L'Artist Hotel, responded to this review
Hello Mister, We thank you for your kindful comment and we are glad to read that the Privilège room pleased you even though the decoration wasn't so modern. We will renovate the decoration of our rooms this year so that it will better correspond to your waitings of the BEST WESTERN L'Artist Hotel. Concerning the parking we know that it's quite narrow and we don't have more than 15 places for small vehicles, we apologize for this disagreement. Our breakfast is indeed continental and we're trying to diversify our variety of food. We hope to see you soon, Best regards, Capucine

"Not half as good as expected"

Emma R, Sweden 11/05/2016

We usually have great experiences with Best Western, but this did not live up to that standard. The bed was rock-hard (no mattress pad over the spring mattress), the bathroom had not been thoroughly cleaned and the decorative pillows were downright dirty. It's an older building with thin walls and old plumbing, so noise from the other tenants and the elevator was a bit troublesome. The hotel itself is rather rundown and gloomy. I would not be comfortable recommending this hotel to anyone.

L'Artist H, Responsable relations publiques at BEST WESTERN L'Artist Hotel, responded to this review
Hello Miss, We really apologize for this bad experience you had in BEST WESTERN L'Artist Hotel. We will pay attention carefully to the cleaning of the bathroom and the whole room. Indeed this is a mistake and we hope that this will not happen anymore. Concerning the building, we will soon renovate the outside of it in order to make it more modern and convenient for our clients. We hope that you will accept to come back to our hotel after the renovations so that we can offer you a special price for a room and also a better view of the Artist Hotel. Best regards, Capucine

"A little gem not to be missed! Good location, friendly staff, great breakfast.”"

iris_kai_sin, HKG 09/05/2016

Front desk staff, breakfast crew, basically everyone there. We travelled with a six-year old kid and his favourite line was always "should we head back to the hotel?" cause he felt so much at home with the staff there! The buffet breakfast was really good. Don't give it a miss! Highly recommended.

L'Artist H, Responsable relations publiques at BEST WESTERN L'Artist Hotel, responded to this review
Hello, We're so glad to hear that from you and your kid ! We thank you for this touchful comment and we hope that you will come again in our hotel in which you feel like at home. Best regards, Capucine

"Nice for the price"

Razasa, Sao Paulo 09/04/2016

The hotel is well located and the facilities are good The rooms are large with bay window but there was a lot of dust on the furniture. The breakfast is excellent. The attendants don´t speak a fluent English, hard to understand Unstable wi-fi for rooms in the end os the hall I recommend for the price

L'Artist H, Responsable relations publiques at BEST WESTERN L'Artist Hotel, responded to this review
Hello, We thank you for this comment and are happy that your room was pleasant. However we apologize for the dust on the furnitures and we will better pay attention to it. Concerning the wi-fi, we use now a doble connexion in order to have internet in all places of the hotel. Best regards, Capucine

"Highly Recommended"

Martin W, Melbourne, Australia 27/03/2016

I was travelling on my own on this occasion and sought a hotel in Tours that was reasonably priced and close to the station. Best Western L'Artist exceeded my expectations. The buffet breakfast [which included scrambled eggs] was very good and relatively inexpensive. The snacks available were also good. The staff were first class and always friendly and helpful. I inadvertently left a document in my room on departure. The staff emailed me to alert me and the document was then posted to my desired destination. The room was comfortable and reasonably spacious. It did however lack a fridge and the hotel heating was rather too high for my liking. But these were my only concerns in this excellent hotel.

L'Artist H, Réceptionniste, Service Relation Clients at BEST WESTERN L'Artist Hotel, responded to this review
Good Evening, All our team really enjoyed your review. We are glad to read that your time with us was really pleasant and we hope to see you again as soon as possible to exceed your first impression. Best regards, Alexia

"Very good hotel, great staff"

Anne F, Greater London, United Kingdom 24/03/2016

This hotel seems to have been recently refurbished and offers comfortable accommodation, very nice reception, bar and breakfast room, and is extremely clean. Excellent value for money as they also seem to have weekend deals. Good location in particular if you want to use Tours station as a base to visit the Loire castles. A good 25 minutes walk for the old quarters, but not a problem as it is a pleasant walk. Friendly staff, especially at reception, good breakfast spread.

"Good Best Western hotel in Tours"

JPJ88, Amsterdam, The Netherlands 15/12/2015

A bit hidden in the centre of Tours. Quite a deep garage. Good breakfast. Beds are good. Minibar in the room. No idea how to operate the safe, to dark and to deep in the cupboard. Small bathroom but practical and, for France, relatively clean. Friendly staff.

L'Artist H, Réceptionniste, Service Relation Clients at BEST WESTERN L'Artist Hotel, responded to this review
Good afternoon, Thank you for completing the survey regarding your recent stay at our hotel. We are glad to know that you enjoyed your stay with us and we hope you will come back and see us again soon. Our team will be on your disposal for any question about your stay. Sincerely, Alexia

"Superb staff, comfortable stay"

Epices6, Philadelphia 14/12/2015

I stayed here with my group of wine lovers in October and we could not have been happier with our stay! The hotel is well located (the main train station is near by but the area around the station (contrary to some other European cities) is lovely, full of small restaurants and shops. The staff of L'Artist is simply the best! No request we had was too big or too small and we really felt very comfortable in this well-run hotel. Thanks again to everyone there.

L'Artist H, Réceptionniste, Relation Client at BEST WESTERN L'Artist Hotel, responded to this review
Good Evening, Thank you for completing the survey regarding your recent stay at our hotel. We are really glad to know that you enjoyed your stay with us. All our team was really happy to read your comment about us and we hope that you will come again soon. Sincerely, Alexia

"Great Road Warrior Stop over"

LJG27, Canberra, Australia 11/12/2015

We recently stayed at this hotel on our way through to Bordeaux and it was really comfortable. The hotel is well located and central. Secure parking which was good. Rooms including bathrooms have been refurbished and are quite well done. I really would like to see less bath tubs and more walk in showers, but that's just my preference. Beds are also comfortable.

L'Artist H, réceptionniste, service relation client at BEST WESTERN L'Artist Hotel, responded to this review
Hello, Thank you for completing the survey regarding your recent stay at our property. We are glad to know that you enjoyed your stay with us. We are actually renovating rooms with walk-in showers; do not hesitate to ask for one of them for your next booking. We hope you will come back and see us again soon. Sincerely, Alexia

"Good value, central location"

travelmicky, Coffs Harbour, Australia 08/12/2015

We stayed here one night and found this hotel good value for money. The location is great, you walk to the sights in the city centre. The room wasn't super large but we didn't mind. Free wifi, which worked well. All in all we had a pleasant stay and didn't feel we paid too much.

L'Artist H, réceptionniste, service relation client at BEST WESTERN L'Artist Hotel, responded to this review
Hello, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We are glad to know that you enjoyed your stay with us and we hope you will come back and see us again soon. Sincerely, Alexia

"Review of stay in Tours including disabled travel facilities"

ChadHeswall, Heswall 02/10/2015

My wife and myself recently stayed three nights at this hotel. We need to take a wheelchair with us so disabled facilities are very important for us. The hotel which is family run, was clean, smart and comfortable and the breakfast is very good.. The staff were very friendly and most helpful. The location of the hotel is good as it is close to the railway station and the tourist office and there are restaurants and shops close by. There is a secure underground car park which is a bit tight if you have a large car. From a disabled travellers point of view the only downside was that the grab rail in the bathroom was too short which could mean a disabled person might need assistance in the bathroom. For abled bodied travellers there is no problem and we would not hesitate to recommend this hotel and the city of Tours which is not just a really good base for touring the Loire region it is a fascinating place itself with lots of sights to see, plenty of restaurants and a vibrant old part of the city.


mike k, Oxford, United Kingdom 30/09/2015

This hotel is located in a quiet side street and only 2 minutes from the railway station. It is also 5 to 15 minutes from a selection of restuarants and the " must visit or see" historic parts of Tours. On arrival there was a warm welcome and a trouble free check in. The room was spacious, clean, comfortable and all fittings were in god working order. The bed was comfortable. The hotel had an underground car park at a reasonable price, which was most convenient in a town with narrow streets and very limited car parking.

"Good hotel in a very nice city to visit the Loire Valley"

Dulcedeborita, Buenos Aires, Argentina 24/09/2015

We choose Tours to stayed two days and visit the chateaux around. This is a comfortable boutique hotel, indoor parking, nice thematic rooms, each one with a great artist picture at your door, ours Marlene Dietrich. Good breakfast and free wiifi City town begins two blocks away; Tours surprised us, old city with historic building, and new town with elegant avenues, many restaurants, river, bridges, and the chateaux nearest. There are so many places to visit around,

"Good "Pied a Terre" for Visiting Tours and the Loire Chateaux"

Auwaiku, Kailua, Hawaii 20/09/2015

We stayed here three nights and found it very convenient and comfortable. The hotel was recently refurbished and the decor and furnishings look very new. - Bed was very comfortable ... not too hard or soft. - Hot water was hot ... and the pressure was good. - Reliable wi-fi. - Very good breakfast. Some have commented that it is too expensive, but it is a great value for a really comprehensive spread: eggs, sausages, cheese, fruit, yogurt, cereals, croissants and pain chocolat! - People have commented that the parking garage is awful. Well, it isn't great, but it isn't too bad if you have a small car. The only problem I had with the garage is that the lights seem to be motion sensitive and shut themselves off if you take too long. I ended up trying to find things in the dark! - The hotel promotes itself as convenient to the train station ... and it is (kinda). If you go out of the train station through the main exit, you will end up in a warren of streets and the hotel will be difficult to find. We did this and dragged suitcases forever in search of the hotel. Later, we discovered that if you leave the station by a side exit (on the right as you face the main exit toward the street), the hotel is much easier to find (and there is a directional sign on the street). We had only intended to use the hotel as a base to see the chateaux in the Loire valley, but ended up spending a day sightseeing in Tours itself. I highly recommend this. Tours has a lot going for it - a beautiful cathedral, an old quarter, the Musee des Beaux Arts, cafes and shops. Rick Steve's travel guide for Loire trashed the city as "industrial" and not worthy of any time, but we totally disagree!

"Good Location"

ehpaul, Herts 15/09/2015

Very good location only a couple of minutes walk from the train station, ideal if you are exploring the local villages & chateaus. The rooms are very comfortable and the décor is good, and the staff friendly. some smaller bars and restaurants are very close and the main area is not too far away.

"2 day stay to see Tours"

Rob A, Yorkshire, United Kingdom 13/09/2015

Nice rooms , good breakfasts helpful staff Downside VERY DIFFICULT TO LOCATE AND FIND . But can be found IF you put in address and NOT postcode. When found the location is pretty good for the side of city near the Tourist Office main street and Staion but not for the Old City

"Great if arriving in Tours by train"

michelle09, merseyside, england 09/09/2015

We were very happy with our four night stay at this hotel. Arriving and travelling around the Loire Valley by train, the location was great, just a few minutes' walk to the station. It's around a 10 minute walk to the cathedral and a quarter of an hour to the city centre shops/restaurants (the tram from the station takes you into the centre, €1.50). The twin room we had was very comfortable and had everything you need (coffee/tea tray, complimentary water, air con, extra pillows etc on request). The breakfast is very good, hot drinks and juices on tap, cereals, breads, yoghurts, dried and fresh fruit, cheeses, cold meats, pastries, eggs and sausage available. The staff are nice but not too much in your face. Very pleased overall.

"Good stopover hotel"

User 09/09/2015

We stayed for one night in a family room to break up the drive south. The rooms were comfortable, clean and quiet. Breakfast was good. Not a bad location, 10 mins walk to centre. Staff were friendly and helpful. Would probably use again in similar situation.

"A relaxing stay"

Peter D, St. Albans, United Kingdom 31/08/2015

It was difficult to think of anything negative to say about this hotel. The breakfast, with its excellent coffee, was great value; the room was quiet and comfortable; staff were friendly and helpful. Perhaps the location - near the station but quite a walk away from the old town - was a bit inconvenient, but the abundance of buses and the tram from the station made it all very simple.

"Nice staff, clean, comfortable, ok location."

Vithiet L, San Francisco, California, United States 23/08/2015

I picked the hotel because of its proximity to the train station on the map. If you travel like normal people with a normal amount of luggage, no problem. However if you travel with a million suitcases like we did, walking there will be annoying. If you drive there, street parking can be a challenge; they offer parking for 10 euros a night but spots are tiny. Other than that, everything was great! Breakfast is 10 Euros as well but very well worth it with plenty to choose from. Rooms are spacious enough and are very clean. I liked the size of the bathtub as well. And the staff is super nice and helpful. There was who was obviously new and was still trying to figure out a few things but her great attitude totally made up for it. The hotel is great but I think the staff is what would make me stay at this hotel again should I ever be in Tours again (hopefully they hire and train future staff members to be the same)!

"Good Place to break your journy to South of France"

Jon D, Woking, United Kingdom 10/08/2015

Lovelly comfortable hotel, helpful staff, clean rooms and good breakfast . Ideal for a family overnight stay.. and very close to town center restaurants , train station etc etc. Underground car park is a bit tight if you have a large car...but its ok if you are careful.

"Ideally situated for train and Loire Valley tours"

JulienMike, Santa Barbara, California 07/08/2015

I booked this hotel as a home base for our Loire Valley day trip to see the chateaux. We arrived by train and easily walked to the hotel. Plenty of fast eateries around. You are around the corner from the Tourist Information Centre which made catching our tours a breeze. Also, this hotel has family rooms, actually two interconnected rooms, which made the kids happy, and us too. Clean, stylish, comfortable hotel and rooms! We didn't want to pay the full 10e each for the breakfast buffet so we opted for "express breakfast" at about 4e each for coffee/tea, juice and croissant. It was the perfect amount. I thought there was going to be laundry at this hotel, but there was not, however we found three "lavaries" within walking distance and did it ourselves one evening. Tours is a great town for visiting this area, we did not come across any other Americans (which was nice actually). There appeared to be a large, possibly German tour group at the hotel, but all was quiet and the hotel did not disappoint. The fitness room looked good, the spin bike amazing! For the management, the air conditioning could be improved, it was cooler outside then in the room most of the time. The street it's on appears sketchy at first glance, but it's fine, overall a very fine best western property.

"Central location"

Reese C, Phoenix, Arizona 05/08/2015

comfortable room with a kettle. Paid parking is 10 euro per night in the hotel.also it has a small gym. Central location that allows you to walk to the center of Tours. Near the railway station and public transport.

"Great quiet hotel "

DiB143, London, United Kingdom 29/07/2015

Very conveniently located hotel. Easy to find in a quiet street. The car park was secure but did require some carefully manoeuvring as a tight spaces. The hotel was very quiet with efficient air conditioning, clean and comfortable. It was a 10 minute walk to the main restaurant area. The staff were helpful and friendly. I would recommend.

"Very happy vacationer"

Araya O, Fountain Valley, United States 03/07/2015

Hotel location is very convenience. Staffs were excellent and very helpful. We enjoyed staying at your hotel very much. Noted here there were none of "attitude" from staffs toward tourists. I highly recommend this hotel.

"A pearl in Tours"

Stephen K, Redmond, United States 07/10/2014

This hotel was so much better than I expected from what I expected with the internet search...their web site doesn't do justice to the hotel. I originally only chose this hotel because it was close to the train station but kept the reservation when our plans changed and we arrived by car. Good idea! Excellent accommodations, free parking and close to excellent restaurants along with a economical price. The hotel handles a lot more people than you might imagine from the compact exterior view. The breakfast buffet is of moderate size but we witnessed and amazing efficient performance of simultaneously servicing two tour groups and individuals on the morning we were there. The staff didn't miss a beat and provided a pleasant experience for everyone. Most hotels would have had a major problem...Bravo!

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