Hotel & Spa REGENT PETITE France

Our 4-night stay has been the high point of our three-week trip so far. Great location on the canal close to all sights in Petit France, and a short walk to the tram stop from which all of Strasbourg is accessible. We booked an Executive room and were upgraded to a large room on the top floor. Gleaming bathroom and fabulous daily housekeeping service. Highly recommend!

Excellent location although very hard to drive to during Christmas season. Hotel was cozy and service was ok but not 5-star. We skipped restaurants since didn't look special and so many places nearby to eat. Would definitely recommend for anyone who really wants to experience Strasbourg.

An absolutely awful experience. I booked a room in the Pavillion not knowing that there is no reception, no dining room, in fact, nothing except the rooms which are at best only designed for one person staying one night. There is only 6 inches of hanging space in the wardrobe, nowhere to put your cases, in fact nowhere to put anything. The spa which they advertise is across the road in the main hotel as is the dining room. We arrived on Tuesday and were scheduled to leave on Friday, the restaurant was closed and only opens on weekends which we were not told when booking. We checked out after the first night, they offered no alternatives, the staff were very unhelpful and rude in some instances. Overpriced Premier Inn!

Good from start to finish. Fabulous friendly staff who wanted to help and please. What more can you ask for. Hotel in the picturesque area of town. Comfortable room. Some real history in the cellar with the famous Strasbourg ice machine. As with virtually everywhere in France, you have to pay to park the car….it was a little steep but a lovely indoor secure parking area.

I did not stay in this hotel, however I was disgusted by their attitude on reception and unwillingness to help. I approached reception very politely to ask if I could use their bathroom as I am pregnant and really need to use the toilet and to change the nappy or my child who had an accident outside 2,5 years who just move out of nappy and very cold outside. Lady on reception told me that there are no toilets for me to use and only hotel residents can access it. I've said I am happy to buy coffee or tea to use toilet, however she repeated is not possible. I have never heard any hotel who do not let pregnant lady to use toilet or change child. We stay in hotels around the world and this place with their attitude is disgusting, so far from 5*.

This is a wonderful hotel, in the most beautiful part of the medieval quarter. All the hotel staff are very friendly and helpful. The whole hotel has a pleasant and relaxed atmosphere. The quality of everything, the reception, the room and the breakfast room was all we could have wished for. We drove to the hotel via Eurotunnel (grrr!) for the Christmas markets – a couple of recommendations if you are doing the same - It's worthwhile to plan your route carefully and to head for the Pont de L'Abbatoir as your entry point to the medieval city. If you book valet parking, contact the hotel a good 2 weeks before travel to get the stamped authorisation form – without it, you will not be allowed entry to the medieval quarter in a car. Near to the hotel and away from the crowded areas is the relatively quiet St. Thomas' market. If you're in need of a quiet half hour with a ‘vin chaud' and a tasty snack, it's a good option – and you can also read about the church that overlooks the market, I think it claims to be the location of the first Protestant sermon. Oh, and don't plan a return date when the Eurotunnel people decide to call a wildcat strike over their Christmas bonus! For the rest, the medieval quarter at Christmas is every bit as good as the websites and guidebooks say it is!

We have booked a suite in Regent Petite France during Christmas periode. Despite it was confirmed that the suite will be read for check in at13:00, we had to check in at 16:00, so we lost our massage session. The rooms was smelling badly entire night and extremely dry due to the unbalanced heating system. The value for this hotel doesnt worth the money spent. I wouldn't recommend it in this Periode.

Hands up - I gave it a 4, but my wife loved loved loved it so its a 5. The central location is brilliant. We arrived by car and it was whisked away immediately to the pre-booked garage. Our room had a fabulous outlook over the water and buzzy area beyond. The room is ‘trendy' but was a decent size. No.1 issue is always the quality of the bed and it was 10/10. Would certainly stay again - staff all very nice. We didn't have breakfast as it was overpriced and didn't look particularly interesting. Room was €228 which I thought was very reasonable.

One if the best hotel experiences I had Perfect location probably most pictured hotel and area in strassbourg I stayed in the old house and I prefer the old house Had to walk to main building fir breakfast but that is okay Breakfast is fancy but not comfortable Everything is already put on plates in very little amounts causing you multiple trips to the open buffet Rooms where I stayed was nicely finished Price was reasonable

Just spent 2 great nights at the Regent in Strasbourg. Well located in the heart of Petit France. You can walk anywhere. The rooms were clean and large enough. We had a room with a view of the river and the town. The beds were perfect and the selection of pillows worked well for both of us. The service was great and everyone greeted you with a smile and a willingness to help. Perfect stay. Highly recommend.

We have 3 nights stay in this lovely hotel, I made a good choice staying here. Our junior suit is pretty and gracious, esp. facing the best view of town! I enjoy every moment when I look out from the balcony. You must try hotel SAP - make sure you check with hotel reception and make reservations in advance. After the sauna and jacuzzi I feel quite relaxed. Location beats, the best place in Petite France; all staff are nice and helpful, we are quite happy that we stayed here.

We truly enjoyed our stay at the Regent Petite France hotel. The location was right in the middle of the Petite France area and near many restaurants and shops. The hotel had air conditioning and very comfortable beds. The service we received was top notch.

this is the best part of petite france. we had wonderful view from our room include the bridges, the lock and even the top of the cathedral. very easy walking to the main attractions. it has parking. has a spa. very nice restaurant balcony on the canal. very recommended.

Our experiences were not that good if compared with all the good recommendations that this hotel received on different travel platforms. I would like to start by commenting on the good points of this hotel. Its location was perfect, right in the middle of La Petite France. The hotel was converted from a 17th-century mill and had a wonderful view overlooking the river. The room was also super spacious. However, other negative points made us feel uncomfortable during the stay. 1. The room was super cold. We increased the heating system to maximum temperature, but it did not work effectively. 2. The room looked old and tired, not up to the standard of a five-star standard. 3. The hotel has two different properties, but all the main facilities were at the main building, so it was quite inconvenient. 4. The communication was really bad. We ate breakfast at the main restaurant, and no one informed us that we would need to pay for the buffet breakfast. They gave us the à la carte menu and we ordered from there, assuming that we would only be charged for the things we ordered. However, at the end, we needed to pay for both the buffet breakfast and the à la carte menu although we did not even eat anything from the buffet breakfast. All in all, I would not recommend staying at this hotel despite its beautiful location.

Nice hotel with great location and great service. The hotel has a spa (unfortunately the steam room was out of order) and nice champagne bar. Nice valet parking service. We will come back to Strasbourg some day and for sure to this hotel

this hotel has a great reception. they are very helpful. since it is a spa hotel the hotel's restaurant does does serve only mild dish. if you are looking for flavour or tradition food, find recommend list from reception.

Regent Petite France is in a lovely area of Strasbourg and we were able to walk from the Strasbourg train station to the hotel. We had requested an early check in which they provided and was very helpful. Our one bedroom suite on the 2nd floor was very clean, modern, and spacious and water bottles were at the bedside. The bathroom has the toilet in a separate room. The air conditioning did not reach the bedroom so we opened the windows at night to aid in cooling the room. There was street noise with the windows open. However I would still highly recommend this hotel. We could walk to the Strasbourg Cathedral and Bateau area and there was a U Express grocery store on Grand Rue nearby. One morning we purchased an a la carte breakfast at the hotel restaurant.

An excellent location in the center of the medieval part of Strasbourg, within Le Petit France and very close to the river, cathedral, cafes and bars. Great for secure parking your expensive supercar (although not very wide for the hottest of them, mind your doors). Book parking in advance! A fabulous place to stay.

Pity the restaurant was closed… The fitness is very small Perfect location Excellent breakfast buffet with amazing quality and choice Friendly service at the desk and overall Spa and massages were ok but not extraordinary

We spent one night with our friends during Christmas weekend. Location is unbeatable in Strasbourg. Within the city center at the canal. We had a room at the Pavillion with amazing canal view. Our friends stayed at the main building, they were also very satisfied. Rooms are big enough, very clean. The view is amazing. Be careful if you have a car. The hotel provides parking space - a big plus during Christmas - but you may get lost trying to find it. Entry to city center is extremely limited during Christmas. Overall definitely recommended to everyone.

Unbeatable location. Wide rooms Amazing views. In the middle of the channels Big bathroom Gourmet experience Charmness of the staff. Amazing bar, under the water. A must when in Strasborug, just in the middle of 2 Christmas Markets. AMAZING

Beautiful hotel in Petite France old town area. We stayed at the Pavilion, which was the newer wing. The hotel interior was remodeled 6 years ago, so it has very modern interiors, but maintains the classic feel from the outside. Such a nice area to wander around. We had a spacious room, and very comfortable bed. It was quiet with very good sound proofing. The staff was also very helpful and accommodating.

The property is phenomenal. Beautiful, spacious room, right on the canal with a fabulous view. The staff was absolutely amazing, very pleasant, accommodating and professional. The location of the hotel is perfect, close to everything Le Petit-France has to offer! You can't go wrong with a stay here!

A perfect location; wonderful staff and beautiful comfortable rooms with some of the best vies of Strasbourg.. Ideally located for exploring the old town and close to many great restaurants. This was a return visit and will be back again next visit to Strasbourg.

Elegant, Quiet, highly desirable. It is always wonderful when after a busy itinerary we end our vacation with staying at a really nice place.. This hotel was beyond "Really Nice". It made us feel like royalty. While we were there the Presdient of Ireland was also a guest. The staff was equally hospitality to my husband and I as they were to him. Our room overlooked the 'canal" in a second building called the Pavilion.. The history of this building being an Ice Factory was nicely told with various artifacts in the lobby. The only downside was the TAXI dropped us off with LUGGAGE about 3 block away saying they could NOT get there because of bridge construction. THAT WAS NOT True. This driver deserves to be reprimanded but not being able to speak French and not really sure what was happening we neglected to get his Cab #.Bar was ordinary, but elegant. The front desk staff speak fluent english. We had some trouble following their directions but that was our fault. VERY little German spoken .. all French.

Good location, comfortable rooms, excellent staff. Located at the entrance to Petite France, so quiet yet just near all the restaurants and sites in the quartier. Front desk was very accommodating, helping with directions, restaurant reservations .

This hotel loses one star because the air conditioning was unavailable and the room was so hot. They had to turn the heaters on but the weather warmed up again and so the hotel was left without air conditioning. They did their best to help by providing a quite nice fan but still over €300 per night for uncomfortable sleep is never a great thing! That being said the staff right throughout the hotel were excellent the rooms were very nice the bar was very comfortable and the location is hard to beat.

Since life is about the simple pleasures this hotel does a great job at meeting that and more. Hotel was beautiful, is in a wonderful location and offers many options for dining. The staff was very helpful in providing local options for exploring/eating, the staff in bar and breakfast area were courteous and attentive, the cleaning staff was through, and everyone greeted you as you approached. I highly encourage and will definitely go back.

What a great place and right in the heart of everything. We were in the old building that is completely renovated. Overlooked the river from our room. The room is quite small but very nice. The staff is top notch. They catered to everyone. The actual restaurant was not open but the bar/lounge was on top of it. Fantastic food and drink. Overall it was a great experience and would stay there again.

Location, location, location. But that's not all. Excellent staff. Comfortable and clean. Would definitely come back. I loved the proximity to lots of restaurants and other businesses in a quaint environment. Very close to many places one would want to visit.

Loved this hotel. Great location, friendly staff. Especially the Superb staff at the Champagne Bar where we went on 3 evenings. Our room was a great size and a very comfortable bed. Hotel was quiet and we fell asleep to the sound of water. Would definitely return and will definitely recommend.

This hotel is located in one of the most beautiful places I have ever been! The room was very large and very clean. Every window has a picturesque view. Everything is within walking distance - cafes, shopping, playgrounds. The train station is a very easy 15 minute walk.

Great location, friendly staff, modern rooms and good value for money. Location was in old city in the pedestrian zone. Walking distance from many sites and many restaurants. Staff offered helps and the rooms size were good

Very serviceminded Staff, lovely rooms, beautiful surroundings and a nice, clean room. The bar was beautifully placed by the river, and we got to have breakfast there as well. Breakfast was a bit posh, but good - everything served in little bowles (eggs in one, bacon in one, frukt in one etc, all made for one person). The waiter forgot to bring us coffee and milk, but we got it as soon as we reminded her. All in all a very nice stay! Would love to go back.

We stayed for only two nights but with this amazing hotel we could have stayed longer - even during the warm summer days in July 2022. The location is something extra! You have fantastic surroundings in picturesque Petit France and walking distance to everything in the city. The interior design of the hotel is stylish and comfortable which gave us a nice break during the heatwave. The staff was very friendly and pleasant. All in all, the hotel is easy to love and I think it's the best choice for Strasbourg!

This hotel was booked for us on behalf of our travel agent and we were so pleased! You cannot beat the location in La Petite France, we were able to walk everywhere. We stayed in a junior suite and the room was spacious and comfortable. Staff was very friendly. We would definitely stay again!

Incredible location with beautiful rooms. The staff were 5 stars easily. They really helped us navigate the area. The view from our room was exceptional. The bed was comfortable and the price was great for the location and amenities. Would absolutely stay there again.

We had a wonderful experience while staying here during our trip. The staff is very friendly and the accommodations were very comfortable. The location is perfect if you need to get around without a car. They have two buildings. We stayed in their Pavilion building (picture below). We had the room in the attic which was completely remodeled. Very comfortable. The only things to be aware of is there are stairs as soon as you enter this specific room which wasn't a problem for us but could be for someone unable to go up them. The WiFi didn't work will unless you were sitting on the steps. Again, specific to this room. I don't consider either of these a downside but an FYI. I highly recommend this hotel

Finished our three week holiday with two nights in the pavilion and found the room very comfortable, clean and perfect. The hotel location is second to none. The meet & greet team we're excellent and looked after our valet parking. No complaints whatsoever thank you

This hotel was a wonderful place to stay in Strasbourg. Well located, very nice accommodations, and a wonderful outdoor deck riverside for breakfast and cocktails. Service was courteous and attentive. The rooms were spacious and well-appointed. Bathrooms were nice. Our room over looked the River and had a lovely balcony.

A really nice hotel in an excellent location! Employees very helpful and friendly (Kelsey and Leo!) short walk to Le Petite France. We also has food at the bar and the club sandwich was very good! Room was modest but appropriate and AC was good. I highly recommend!

I stayed at this hotel 23 years ago when it was 7 years old. Now it is 30 years old and I am totally impressed! I thought it was wonderful before, but it is even better and you can't beat the location in the La Petite area of Strasbourg. The hotel is an island onto itself. It is the only hotel in this section and thus has the best location. It is less than 2 minutes to go from the hotel across the bridge to this historic and half timbered section of town with lots of restaurants, not to mention the fabulous view of the waterway. I especially love that the Grand Rue (basically a Main Street) is nearby with lots of restaurants, boutiques and stores. The view from my hotel room was so serene. It is only about 8 minutes from the Cathedral. This is a wonderful city that is walkable, safe, and so much to see As to the hotel room, it was clean, spacious, and comfortable. Bathroom was also spacious. I didn't eat at the restaurant, but I did order room service, which was quick and efficient and tasted good. The front desk was very helpful.

The hotel is right in centre of old town. Very high standard of cleanliness and very nice rooms , ours was a corner room with views of river. The staff could not do enough to help as we we're travelling with older parents . Barman made great cocktails. Definitely coming back to stay . Thanks to the staff .

We have been before. This is a special place with super service in a unique situation. The food, the spa, and the people made it a must on our trip and it did not disappoint. We particularly like the outside patio. We will be back

I was so pleased with my stay at this hotel. The location was perfect; I walked to all of the major tourist sites, and the hotel was beautiful. My room was amazing; modern, clean great view, and comfortable. Breakfast was delicious and everyone on the staff helped me with everything I needed. I will come back one day and I highly recommend this hotel.

We were recently in Strasbourg at the end of a trip planned to be two weeks. We were not feeling well the day we arrived. We tested for Covid and were positive. The room was very nice. We felt well in a couple of days, but were still testing positive, so could not fly home. The staff took us under their wing and could not have been more helpful. They extended our stay at the same rate unlike our airport hotel which was almost double our previously booked rate. They helped us contact our airline, translated, made an appointment with an English speaking doctor so we could get a clearance to fly, changed our train reservations, made copies of documents and generally acted like personal assistants. We have been traveling over fifty years and stayed in hundreds of hotels. Never have we needed so much help. Not only did they provide the help, they did so without the slightest hint of impatience with our lack of ability to operate and problem solve in French. A lot of hotels have nice rooms and luxurious services, but a real test of a great hotel is when you have a personal problem and they step up and save your bacon.

This is the second time I go to this hotel because we loved it the first time. It is still as beautiful, great staff, perfect location. Things that need to change is the price of breakfast. It is an “ok buffet” which doesn't even include eggs and its €28, it is way too much for what they offer. Also the bathroom design is truly terrible.

The hotel is very basic in nature especially for the price one is paying. our room which was of a higher category was very ordinary and the bathroom was too basic and badly designed . The only redeeming factor about the hotel is it's location which is extremely central . It's more of a 4 star property and certainly not 5 star in my view

This was a beautiful hotel in a very historic part of Strasbourg. All Staff very kind and friendly . Lovely bar area. Very comfortable beds. We booked a suite for our family of 3 which worked out well for 2 nights but may have been a little small for anything longer. Great for 2 adults but slightly small for 3 or 4 adults but still good value.

Super! Very accommodating staff, they surprised us with a bottle of champagne for my birthday and a card. Nice breakfast, excellent service. Clean rooms. Ideal location. The couples massage was the best, we highly recommend Natalia and Marilynn from the spa for a massage ! Thank you!

Elegant hotel with top class service and very professional staff at all levels. Location is perfect for old city Petit France and a great selection of restaurants and interesting buildings. Just a joy of a stay to put the cream on a wonderful city. Many thanks to all.

Great service at this hotel, especially Marc, who does it all as valet, bellhop, and guide. Room was relatively basic for a five star hotel. Driving to hotel is a challenge, especially if you are using GPS. Best to call hotel while on your way so someone can guide you across cobblestone/pedestrian bridge. Solid breakfast included. A bit loud at night as sounds from restaurants nearby echo in the area, but everything is close by.

We decided to pay more than average for this hotel due to its excellent location. However, it was a big disappointment. The worst was the mattress which sagged in the middle causing a bad night's sleep. I would have made up a bed on the floor but their were no extra blankets. The shower leaked all over the bathroom despite repositioning the shower head in every direction. Our room had no view.

We received a very warm welcome from the Directrice and the receptionist. A smooth and efficient process. All the staff are very welcoming and provide a great service. We had a deluxe room which was very well appointed with a balcony and nice views. It is well placed for the sights of old Strasbourg but just removed sufficiently to avoid the hustle and bustle, (100mtrs).

As usual an excellent stay at the Regent - arguably Strasbourg best hotel. Large rooms and ideal situation; well air conditioned which is need there for summer. Lovely breakfast on the terrace next to the river. Definitely worth a visit. Excellent stay

Right in the center of Strassburg. Big room and bathroom. Right on a canal. The restaurant has great food and view on the canal. The staff of the hotel and the restaurant are very friendly. Easy and safe parking.

I think that it is the best place to be in Strasbourg The service is perfect and professional, the receptionist kind and clear the room was fir us the best, got our recommended room with terrasse A happy 2 days

We had stayed here before. We were happy to stay during the first opening weekend. When I pulled up in my car, the gentleman, greeted me by name and said they were expect me. Check in was very easy, room ready early. Nice room with balcony overlooking the petite France. Breakfast was lovely. Lovely setting Hygiene very high Service , world class and what you would expect Hotel was recently renovated. All looked great! Thank you for making our stay extra special! See you again soon

As soon as we arrived to Petite France and saw how close it is to everything, we knew we were going to have an amazing stay. The staff was extremely helpful to make our stay excellent. Highly recommended!!!

We had booked a 3 night get away & were looking forward to a peaceful quiet time after attending the funeral of a dear friend. From the beginning the hotel was very helpful even arranging transfer to Strasbourg from Basel airport at a reasonable price. On checking in we were a little disappointed in our room & asked if they had anything else available. The staff were so helpful & pleasant & upgraded us to a lovely room that absolutely made the break special. They did this without knowing any of the circumstances behind our trip. The room was perfect. Every staff member was helpful & charming (a special mention to Emma on the front desk who was lovely). The location can't be beaten. The restaurant is great. I can't recommend it highly enough.

We grade up to the suite room for family room but the room was big and clean , especially the hotel is in the middle of the petite France area so we easily could walk around the town ! Nice staff nice service !