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Destination

Strasbourg, France

CHECK IN

30/05/2023

CHECK OUT

31/05/2023

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Hotel & Spa REGENT PETITE France, Strasbourg

5 Rue des Moulins, 67000, Strasbourg, France - See on a map
Hotel & Spa REGENT PETITE France - Hotel & Spa REGENT PETITE France Exterior The Hotel & Spa REGENT PETITE France is ideally located in the center of Strasbourg. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

When History meets Hospitality. Located in the heart of Strasbourg and on the branches of the river, this 17th century former mill used to house the Glacieres de Strasbourg, where blocks of ice were produced for shops, breweries and private households all over the region. The Hotel & Spa REGENT PETITE France provides its guests with an exceptional setting, where the past of the three- century-old buildings contrasts with the resolutely modern decoration. The hotel is surrounded by canals and half-timbered houses. This magnificent building is now listed on the UNESCO World Heritage List, and is today an iconic five star hotel with the traditional architecture of the region. In the heart of LA PETITE France, the Hotel & Spa REGENT PETITE France’s 75 rooms and the 17 rooms in the Pavilion offer a breathtaking view on the district La Petite France. All rooms benefit from a unique charm, some of them with beams; other with balconies overlooking the water. Julien Rodriguez, invites you on a gourmet journey, all without leaving your seat in the cozy setting of our restaurant, with an outstanding view on the traditional half-timbered buildings of La Petite France. Sophisticated, original, and local! Our Chef lets his ingredients reveal themselves to their best advantage, adding just the polished finishing touches needed to offer meals an exceptional culinary experience. The glamour and chic BAR CHAMPAGNE, is the ideal place to relax with a drink, with a variety of digestives, spirits, wines, beers, champagne, cocktails.

WorldHotels Elite

Hotel & Spa REGENT PETITE France

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Restaurant On-Site
    Restaurant On-Site
  • Air Conditioning At Property
    Air Conditioning At Property
  • Cocktail Lounge On Premises Or Within 100 Feet Of Hotel Lobby.
    Cocktail Lounge On Premises Or Within 100 Feet Of Hotel Lobby.
  • 24 Hour Front Desk
    24 Hour Front Desk
  • Safe Deposit At The Property Or In Room
    Safe Deposit At The Property Or In Room
  • Fitness Center/Health Club
    Fitness Center/Health Club
  • Room Service
    Room Service
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Guest reviews

In partnership with tripadvisor fr
Travelers Choice 2022
based on 1696 guest reviews
NOTE ISSUED
Excellent
999
Very Good
487
Average
142
Poor
43
Terrible
25
REFER TO NOTICE
Business Business
150
Couples Couples
879
Family Family
296
Friends getaway Friends getaway
113
Solo travel Solo travel
35
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Fabulous City Centre hotel"

5
User 26/01/2023

An excellent location in the center of the medieval part of Strasbourg, within Le Petit France and very close to the river, cathedral, cafes and bars. Great for secure parking your expensive supercar (although not very wide for the hottest of them, mind your doors). Book parking in advance! A fabulous place to stay.

"Perfect location"

4
User 08/01/2023

Pity the restaurant was closed… The fitness is very small Perfect location Excellent breakfast buffet with amazing quality and choice Friendly service at the desk and overall Spa and massages were ok but not extraordinary

"Fantastic location"

5
ErkutGoktan, Istanbul, Turkiye 04/12/2022

We spent one night with our friends during Christmas weekend. Location is unbeatable in Strasbourg. Within the city center at the canal. We had a room at the Pavillion with amazing canal view. Our friends stayed at the main building, they were also very satisfied. Rooms are big enough, very clean. The view is amazing. Be careful if you have a car. The hotel provides parking space - a big plus during Christmas - but you may get lost trying to find it. Entry to city center is extremely limited during Christmas. Overall definitely recommended to everyone.

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
Thank you very much for your comment. We are delighted that you enjoyed your stay in our establishment. Our staff will be happy to welcome you back to our house. We wish you a happy holiday season. Sincerely, Le Régent Petite France

"THE BEAUTY AND THE BEST by Disney"

5
User 01/12/2022

Unbeatable location. Wide rooms Amazing views. In the middle of the channels Big bathroom Gourmet experience Charmness of the staff. Amazing bar, under the water. A must when in Strasborug, just in the middle of 2 Christmas Markets. AMAZING

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
Thank you very much for your comment, we are happy that your stay at the hotel went well. We look forward to seeing you again. Sincerely, Le Régent Petite France

"Perfect hotel in Strasbourg"

5
YapJ34, Singapore, Singapore 19/11/2022

Beautiful hotel in Petite France old town area. We stayed at the Pavilion, which was the newer wing. The hotel interior was remodeled 6 years ago, so it has very modern interiors, but maintains the classic feel from the outside. Such a nice area to wander around. We had a spacious room, and very comfortable bed. It was quiet with very good sound proofing. The staff was also very helpful and accommodating.

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
Thank you very much for your comment, we are happy that your stay at the hotel went well. We look forward to seeing you again. Sincerely, Le Régent Petite France

"Wonderful - start to finish"

5
tarras2013, Phoenix, Maryland 02/11/2022

The property is phenomenal. Beautiful, spacious room, right on the canal with a fabulous view. The staff was absolutely amazing, very pleasant, accommodating and professional. The location of the hotel is perfect, close to everything Le Petit-France has to offer! You can't go wrong with a stay here!

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
Thank you very much for your comment, we are happy that your stay at the hotel went well. We look forward to seeing you again. Sincerely, Le Régent Petite France

"Best in Strasbourg"

5
ozglobal, Paris, France 19/10/2022

A perfect location; wonderful staff and beautiful comfortable rooms with some of the best vies of Strasbourg.. Ideally located for exploring the old town and close to many great restaurants. This was a return visit and will be back again next visit to Strasbourg.

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
Thank you very much for your comment, we are happy that your stay at the hotel went well. We look forward to seeing you again. Sincerely, le Régent petite France

"Strasbourg as Strasbourg is to be appreciated!!"

5
Betty65SeattleWA, Portland, Oregon 17/10/2022

Elegant, Quiet, highly desirable. It is always wonderful when after a busy itinerary we end our vacation with staying at a really nice place.. This hotel was beyond "Really Nice". It made us feel like royalty. While we were there the Presdient of Ireland was also a guest. The staff was equally hospitality to my husband and I as they were to him. Our room overlooked the 'canal" in a second building called the Pavilion.. The history of this building being an Ice Factory was nicely told with various artifacts in the lobby. The only downside was the TAXI dropped us off with LUGGAGE about 3 block away saying they could NOT get there because of bridge construction. THAT WAS NOT True. This driver deserves to be reprimanded but not being able to speak French and not really sure what was happening we neglected to get his Cab #.Bar was ordinary, but elegant. The front desk staff speak fluent english. We had some trouble following their directions but that was our fault. VERY little German spoken .. all French.

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
Dear Madam, Thank you for your detailed comment. We are very sorry about the driver's behaviour. We hope it will not happen again. We hope to welcome you back to our hotel, it was a real pleasure to have you with us. We remain at your disposal Sincerely le Régent Petite France

"Strasbourg hotel"

5
Curiosity59161261936, Cocoa Beach, Florida 15/10/2022

Good location, comfortable rooms, excellent staff. Located at the entrance to Petite France, so quiet yet just near all the restaurants and sites in the quartier. Front desk was very accommodating, helping with directions, restaurant reservations .

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
Thank you for your comment, we are proud and happy to have received you in our establishment. We look forward to seeing you again. Sincerely Le Régent Petite France

"Almost perfect"

4
StuckinBangers, Auckland, New Zealand 14/10/2022

This hotel loses one star because the air conditioning was unavailable and the room was so hot. They had to turn the heaters on but the weather warmed up again and so the hotel was left without air conditioning. They did their best to help by providing a quite nice fan but still over €300 per night for uncomfortable sleep is never a great thing! That being said the staff right throughout the hotel were excellent the rooms were very nice the bar was very comfortable and the location is hard to beat.

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
In an eco-responsible approach and in accordance with government directives, we have decided to turn off the heating and air conditioning in view of the mild outside temperature. We thank you for your understanding and look forward to seeing you in the hotel. Sincerely le Régent Petite France

"Life is short"

5
erinw0815, Charlotte, North Carolina 12/10/2022

Since life is about the simple pleasures this hotel does a great job at meeting that and more. Hotel was beautiful, is in a wonderful location and offers many options for dining. The staff was very helpful in providing local options for exploring/eating, the staff in bar and breakfast area were courteous and attentive, the cleaning staff was through, and everyone greeted you as you approached. I highly encourage and will definitely go back.

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
Dear Erinw0815 We thank you for this superb comment which goes straight to our hearts. The entire team of the Hotel & Spa Régent Petite France was very pleased to welcome you for these few days. We are delighted that you enjoyed your stay with us and hope to see you soon in our beautiful city of Strasbourg. Sincerly Le Régent Petite France

"Strasbourg trip"

5
Dustyelliott, Gig Harbor, Washington 28/09/2022

What a great place and right in the heart of everything. We were in the old building that is completely renovated. Overlooked the river from our room. The room is quite small but very nice. The staff is top notch. They catered to everyone. The actual restaurant was not open but the bar/lounge was on top of it. Fantastic food and drink. Overall it was a great experience and would stay there again.

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
Thank you very much for this nice comment and we hope to see you again in our house. Sincerely, Le Régent Petite France

"The Place to Stay in Strasbourg"

5
User 27/09/2022

Location, location, location. But that's not all. Excellent staff. Comfortable and clean. Would definitely come back. I loved the proximity to lots of restaurants and other businesses in a quaint environment. Very close to many places one would want to visit.

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
Thank you very much for your comment and we hope to have the pleasure of welcoming you very soon. Sincerely, Le Régent Petite France

"Great hotel, Excellent location"

5
114Narbonne, London, United Kingdom 10/09/2022

Loved this hotel. Great location, friendly staff. Especially the Superb staff at the Champagne Bar where we went on 3 evenings. Our room was a great size and a very comfortable bed. Hotel was quiet and we fell asleep to the sound of water. Would definitely return and will definitely recommend.

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
Dear 114Narbonne, We thank you for this superb comment which goes straight to our hearts. The entire team of the Hotel & Spa Régent Petite France was very pleased to welcome you for these few days. We are delighted that you enjoyed your stay with us and hope to see you soon in our beautiful city of Strasbourg. Warmest regards, Sandrine Hugonot General Manager

"Perfect location"

5
155mandt, Wilmington, Delaware 30/08/2022

This hotel is located in one of the most beautiful places I have ever been! The room was very large and very clean. Every window has a picturesque view. Everything is within walking distance - cafes, shopping, playgrounds. The train station is a very easy 15 minute walk.

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
Dear 155mandt, We thank you for this superb comment which goes straight to our hearts. The entire team of the Hotel & Spa Régent Petite France was very pleased to welcome you for these few days. We are delighted that you enjoyed your stay with us and hope to see you soon in our beautiful city of Strasbourg. Warmest regards, Sandrine Hugonot General Manager

"Great"

5
User 20/08/2022

Great location, friendly staff, modern rooms and good value for money. Location was in old city in the pedestrian zone. Walking distance from many sites and many restaurants. Staff offered helps and the rooms size were good

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
Dear MajedAN5820, We thank you for this superb comment which goes straight to our hearts. The entire team of the Hotel & Spa Régent Petite France was very pleased to welcome you for these few days. We are delighted that you enjoyed your stay with us and hope to see you soon in our beautiful city of Strasbourg. Warmest regards, Sandrine Hugonot General Manager

"Wonderful stay in Strasbourg"

5
tantes0fie, Trondheim, Norway 09/08/2022

Very serviceminded Staff, lovely rooms, beautiful surroundings and a nice, clean room. The bar was beautifully placed by the river, and we got to have breakfast there as well. Breakfast was a bit posh, but good - everything served in little bowles (eggs in one, bacon in one, frukt in one etc, all made for one person). The waiter forgot to bring us coffee and milk, but we got it as soon as we reminded her. All in all a very nice stay! Would love to go back.

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
Dear Tantes0fie, We thank you for this superb comment which goes straight to our hearts. The entire team of the Hotel & Spa Régent Petite France was very pleased to welcome you for these few days. We are delighted that you enjoyed your stay with us and hope to see you soon in our beautiful city of Strasbourg. Warmest regards, Sandrine Hugonot General Manager

"Stylish hotel and AMAZING location"

5
SthlmSunshine, Stockholm, Sweden 28/07/2022

We stayed for only two nights but with this amazing hotel we could have stayed longer - even during the warm summer days in July 2022. The location is something extra! You have fantastic surroundings in picturesque Petit France and walking distance to everything in the city. The interior design of the hotel is stylish and comfortable which gave us a nice break during the heatwave. The staff was very friendly and pleasant. All in all, the hotel is easy to love and I think it's the best choice for Strasbourg!

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
Dear SthlmSunshine, We thank you for this superb comment which goes straight to our hearts. The entire team of the Hotel & Spa Régent Petite France was very pleased to welcome you for these few days. We are delighted that you enjoyed your stay with us and hope to see you soon in our beautiful city of Strasbourg. Warmest regards, Sandrine Hugonot General Manager

"Location, location, location!"

5
mcwiegs, Fort Worth, Texas 25/07/2022

This hotel was booked for us on behalf of our travel agent and we were so pleased! You cannot beat the location in La Petite France, we were able to walk everywhere. We stayed in a junior suite and the room was spacious and comfortable. Staff was very friendly. We would definitely stay again!

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
Dear Mcwiegs, We thank you for this superb comment which goes straight to our hearts. The entire team of the Hotel & Spa Régent Petite France was very pleased to welcome you for these few days. We are delighted that you enjoyed your stay with us and hope to see you soon in our beautiful city of Strasbourg. Warmest regards, Sandrine Hugonot General Manager

"5 star service and location"

5
nikkielise, york pa 19/07/2022

Incredible location with beautiful rooms. The staff were 5 stars easily. They really helped us navigate the area. The view from our room was exceptional. The bed was comfortable and the price was great for the location and amenities. Would absolutely stay there again.

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
Dear Nikkielise, We thank you for this superb comment which goes straight to our hearts. The entire team of the Hotel & Spa Régent Petite France was very pleased to welcome you for these few days. We are delighted that you enjoyed your stay with us and hope to see you soon in our beautiful city of Strasbourg. Warmest regards, Sandrine Hugonot General Manager

"Highly Recommend"

5
Silvo222, Arizona 03/07/2022

We had a wonderful experience while staying here during our trip. The staff is very friendly and the accommodations were very comfortable. The location is perfect if you need to get around without a car. They have two buildings. We stayed in their Pavilion building (picture below). We had the room in the attic which was completely remodeled. Very comfortable. The only things to be aware of is there are stairs as soon as you enter this specific room which wasn't a problem for us but could be for someone unable to go up them. The WiFi didn't work will unless you were sitting on the steps. Again, specific to this room. I don't consider either of these a downside but an FYI. I highly recommend this hotel

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
Dear Silvo222, We thank you for this superb comment which goes straight to our hearts. The entire team of the Hotel & Spa Régent Petite France was very pleased to welcome you for these few days. We thank you for your remark on the wifi connection and will see to it. We are delighted that you enjoyed your stay with us and hope to see you soon in our beautiful city of Strasbourg. Warmest regards, Sandrine Hugonot General Manager

"Just what we needed"

5
Yorkshire1245, West Yorkshire, United Kingdom 30/06/2022

Finished our three week holiday with two nights in the pavilion and found the room very comfortable, clean and perfect. The hotel location is second to none. The meet & greet team we're excellent and looked after our valet parking. No complaints whatsoever thank you

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
Dear Guest, We thank you for this superb comment which goes straight to our hearts. The entire team of the Hotel & Spa Régent Petite France was very pleased to welcome you for these few days. We are delighted that you enjoyed your stay with us and hope to see you soon in our beautiful city of Strasbourg. Warmest regards, Sandrine Hugonot General Manager

"The best place to stay in Strasbourg"

4
misterajs, Rome, Italy 23/06/2022

This hotel was a wonderful place to stay in Strasbourg. Well located, very nice accommodations, and a wonderful outdoor deck riverside for breakfast and cocktails. Service was courteous and attentive. The rooms were spacious and well-appointed. Bathrooms were nice. Our room over looked the River and had a lovely balcony.

"Two day trip to Strasbourg"

5
Bob F, Lititz, Pennsylvania 18/06/2022

A really nice hotel in an excellent location! Employees very helpful and friendly (Kelsey and Leo!) short walk to Le Petite France. We also has food at the bar and the club sandwich was very good! Room was modest but appropriate and AC was good. I highly recommend!

"What a location!!!"

5
Europeaddict, San Diego, California 02/06/2022

I stayed at this hotel 23 years ago when it was 7 years old. Now it is 30 years old and I am totally impressed! I thought it was wonderful before, but it is even better and you can't beat the location in the La Petite area of Strasbourg. The hotel is an island onto itself. It is the only hotel in this section and thus has the best location. It is less than 2 minutes to go from the hotel across the bridge to this historic and half timbered section of town with lots of restaurants, not to mention the fabulous view of the waterway. I especially love that the Grand Rue (basically a Main Street) is nearby with lots of restaurants, boutiques and stores. The view from my hotel room was so serene. It is only about 8 minutes from the Cathedral. This is a wonderful city that is walkable, safe, and so much to see As to the hotel room, it was clean, spacious, and comfortable. Bathroom was also spacious. I didn't eat at the restaurant, but I did order room service, which was quick and efficient and tasted good. The front desk was very helpful.

"Fantastic Hotel in a Great location"

5
CharlesandCharlie, Trowbridge, United Kingdom 02/06/2022

The hotel is right in centre of old town. Very high standard of cleanliness and very nice rooms , ours was a corner room with views of river. The staff could not do enough to help as we we're travelling with older parents . Barman made great cocktails. Definitely coming back to stay . Thanks to the staff .

"Stopped on our train tour of Europe"

5
User 24/05/2022

We have been before. This is a special place with super service in a unique situation. The food, the spa, and the people made it a must on our trip and it did not disappoint. We particularly like the outside patio. We will be back

"Fabulous Petit France Hotel in Strasbourg!"

5
User 19/05/2022

I was so pleased with my stay at this hotel. The location was perfect; I walked to all of the major tourist sites, and the hotel was beautiful. My room was amazing; modern, clean great view, and comfortable. Breakfast was delicious and everyone on the staff helped me with everything I needed. I will come back one day and I highly recommend this hotel.

"How this first class hotel saved our bacon."

5
User 12/05/2022

We were recently in Strasbourg at the end of a trip planned to be two weeks. We were not feeling well the day we arrived. We tested for Covid and were positive. The room was very nice. We felt well in a couple of days, but were still testing positive, so could not fly home. The staff took us under their wing and could not have been more helpful. They extended our stay at the same rate unlike our airport hotel which was almost double our previously booked rate. They helped us contact our airline, translated, made an appointment with an English speaking doctor so we could get a clearance to fly, changed our train reservations, made copies of documents and generally acted like personal assistants. We have been traveling over fifty years and stayed in hundreds of hotels. Never have we needed so much help. Not only did they provide the help, they did so without the slightest hint of impatience with our lack of ability to operate and problem solve in French. A lot of hotels have nice rooms and luxurious services, but a real test of a great hotel is when you have a personal problem and they step up and save your bacon.

"Almost perfect"

4
isab538, Guatemala City, Guatemala 02/01/2022

This is the second time I go to this hotel because we loved it the first time. It is still as beautiful, great staff, perfect location. Things that need to change is the price of breakfast. It is an “ok buffet” which doesn't even include eggs and its €28, it is way too much for what they offer. Also the bathroom design is truly terrible.

Directeur d'exploitation, Directeur général at Regent Petite France & Spa, responded to this review
Dear isab538, It is such a pleasure to receive your rating further to your recent experience the Hotel Régent Petite France. We would like to thank you for coming back to our hotel and for the note regarding the breakfast rate. We were honored to welcome you again and we look forward to your next visit. With kindest regards,

"A very basic hotel"

3
rohitgupta99, Mumbai, India 28/12/2021

The hotel is very basic in nature especially for the price one is paying. our room which was of a higher category was very ordinary and the bathroom was too basic and badly designed . The only redeeming factor about the hotel is it's location which is extremely central . It's more of a 4 star property and certainly not 5 star in my view

Directeur d'exploitation, Directeur général at Regent Petite France & Spa, responded to this review
Dear rohitgupta99, We would like to thank you for your review. We are sorry to read that your stay did not meet your expectations. DId you have the time to speak with the front desk regarding your room? Please feel free to contact me if you want to exchange about your stay. Best regards,

"Beautiful location"

4
User 05/11/2021

This was a beautiful hotel in a very historic part of Strasbourg. All Staff very kind and friendly . Lovely bar area. Very comfortable beds. We booked a suite for our family of 3 which worked out well for 2 nights but may have been a little small for anything longer. Great for 2 adults but slightly small for 3 or 4 adults but still good value.

Directeur d'exploitation, Directeur général at Regent Petite France & Spa, responded to this review
Dear clairehX5276RB, It is such a pleasure to receive your rating further to your recent experience the Hotel Régent Petite France. We taking good notes of your review. We hope to have the pleasure to welcome you and we stay at your disposal if you want to exchange more regarding your stay. With kindest regards,

"Great. Best couples massage ever"

5
veronikag665, Luxembourg City, Luxembourg 17/10/2021

Super! Very accommodating staff, they surprised us with a bottle of champagne for my birthday and a card. Nice breakfast, excellent service. Clean rooms. Ideal location. The couples massage was the best, we highly recommend Natalia and Marilynn from the spa for a massage ! Thank you!

Directeur d'exploitation, Directeur général at Regent Petite France & Spa, responded to this review
Dear , It is such a pleasure to receive your wonderful rating further to your recent experience the Hotel Régent Petite France. We were honored to welcome you and we look forward to your next visit! With kindest regards, Florence

"Top class"

5
greenisle1200, Ireland 14/10/2021

Elegant hotel with top class service and very professional staff at all levels. Location is perfect for old city Petit France and a great selection of restaurants and interesting buildings. Just a joy of a stay to put the cream on a wonderful city. Many thanks to all.

Directeur d'exploitation, Directeur général at Regent Petite France & Spa, responded to this review
Dear , It is such a pleasure to receive your wonderful rating further to your recent experience the Hotel Régent Petite France. We were honored to welcome you and we look forward to your next visit! With kindest regards

"Pretty spot in the middle of historic area."

4
apckg, New York City, New York 12/09/2021

Great service at this hotel, especially Marc, who does it all as valet, bellhop, and guide. Room was relatively basic for a five star hotel. Driving to hotel is a challenge, especially if you are using GPS. Best to call hotel while on your way so someone can guide you across cobblestone/pedestrian bridge. Solid breakfast included. A bit loud at night as sounds from restaurants nearby echo in the area, but everything is close by.

"Expensive but subpar"

2
User 01/08/2021

We decided to pay more than average for this hotel due to its excellent location. However, it was a big disappointment. The worst was the mattress which sagged in the middle causing a bad night's sleep. I would have made up a bed on the floor but their were no extra blankets. The shower leaked all over the bathroom despite repositioning the shower head in every direction. Our room had no view.

Directeur d'exploitation, Directeur général at Regent Petite France & Spa, responded to this review
Dear Mammapoodle, First of all, I would like to thank you for the time you took to wrote the comments. I am sorry to read that you did not enjoy your stay in our hotel. Regarding the mattress, we could have move you in an other room, for you to have a better night. The front desk team is always available to help you feel better in your room. As our building is historic, we do offer different view. I am sorry to read that there was a shower leak, did you tell us as we could have fix it with the engineering department ? We hope to have the opportunity to welcome you for a futur stay with us and let you enjoy a better experience than last time. I stay at your disposal if you want to talk about it, feel free to contact me directly by email at : direction@regent-petite-france.com Sandrine Hugonot

"Great location for a city break"

5
gastronautvic, Sainte-Anastasie, France 18/06/2021

We received a very warm welcome from the Directrice and the receptionist. A smooth and efficient process. All the staff are very welcoming and provide a great service. We had a deluxe room which was very well appointed with a balcony and nice views. It is well placed for the sights of old Strasbourg but just removed sufficiently to avoid the hustle and bustle, (100mtrs).

"Excellent stay"

5
JeanH78, Paris, France 15/06/2021

As usual an excellent stay at the Regent - arguably Strasbourg best hotel. Large rooms and ideal situation; well air conditioned which is need there for summer. Lovely breakfast on the terrace next to the river. Definitely worth a visit. Excellent stay

"Great Location"

5
3456gerda, Rhode-Saint-Genese, Belgium 07/06/2021

Right in the center of Strassburg. Big room and bathroom. Right on a canal. The restaurant has great food and view on the canal. The staff of the hotel and the restaurant are very friendly. Easy and safe parking.

"Wonderful "

5
gilb0b, Luxembourg City, Luxembourg 29/10/2020

I think that it is the best place to be in Strasbourg The service is perfect and professional, the receptionist kind and clear the room was fir us the best, got our recommended room with terrasse A happy 2 days

"Great weekend"

5
147rjd, Luxembourg City, Luxembourg 12/08/2020

We had stayed here before. We were happy to stay during the first opening weekend. When I pulled up in my car, the gentleman, greeted me by name and said they were expect me. Check in was very easy, room ready early. Nice room with balcony overlooking the petite France. Breakfast was lovely. Lovely setting Hygiene very high Service , world class and what you would expect Hotel was recently renovated. All looked great! Thank you for making our stay extra special! See you again soon

"Amazing Hotel and Location!!!"

5
User 29/02/2020

As soon as we arrived to Petite France and saw how close it is to everything, we knew we were going to have an amazing stay. The staff was extremely helpful to make our stay excellent. Highly recommended!!!

"Just what we needed."

5
talkative, Adelaide, Australia 27/02/2020

We had booked a 3 night get away & were looking forward to a peaceful quiet time after attending the funeral of a dear friend. From the beginning the hotel was very helpful even arranging transfer to Strasbourg from Basel airport at a reasonable price. On checking in we were a little disappointed in our room & asked if they had anything else available. The staff were so helpful & pleasant & upgraded us to a lovely room that absolutely made the break special. They did this without knowing any of the circumstances behind our trip. The room was perfect. Every staff member was helpful & charming (a special mention to Emma on the front desk who was lovely). The location can't be beaten. The restaurant is great. I can't recommend it highly enough.

"Excellent"

5
aikol889, Braunschweig, Germany 09/02/2020

We grade up to the suite room for family room but the room was big and clean , especially the hotel is in the middle of the petite France area so we easily could walk around the town ! Nice staff nice service !

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