When History meets Hospitality. Located in the heart of Strasbourg and on the branches of the river, this 17th century former mill used to house the Glacieres de Strasbourg, where blocks of ice were produced for shops, breweries and private households all over the region. The Hotel & Spa REGENT PETITE France provides its guests with an exceptional setting, where the past of the three- century-old buildings contrasts with the resolutely modern decoration. The hotel is surrounded by canals and half-timbered houses. This magnificent building is now listed on the UNESCO World Heritage List, and is today an iconic five star hotel with the traditional architecture of the region. In the heart of LA PETITE France, the Hotel & Spa REGENT PETITE France’s 75 rooms and the 17 rooms in the Pavilion offer a breathtaking view on the district La Petite France. All rooms benefit from a unique charm, some of them with beams. other with balconies overlooking the water. Julien Rodriguez, invites you on a gourmet journey, all without leaving your seat in the cozy setting of our restaurant, with an outstanding view on the traditional half-timbered buildings of La Petite France. Sophisticated, original, and local! Our Chef lets his ingredients reveal themselves to their best advantage, adding just the polished finishing touches needed to offer meals an exceptional culinary experience. The glamour and chic BAR CHAMPAGNE, is the ideal place to relax with a drink, with a variety of digestives, spirits, wines, beers, champagne, cocktails.
WorldHotels Elite
LABEL_ITINERAIRE
"Fabulous Petit France Hotel in Strasbourg!"
I was so pleased with my stay at this hotel. The location was perfect; I walked to all of the major tourist sites, and the hotel was beautiful. My room was amazing; modern, clean great view, and comfortable. Breakfast was delicious and everyone on the staff helped me with everything I needed. I will come back one day and I highly recommend this hotel.
"How this first class hotel saved our bacon."
We were recently in Strasbourg at the end of a trip planned to be two weeks. We were not feeling well the day we arrived. We tested for Covid and were positive. The room was very nice. We felt well in a couple of days, but were still testing positive, so could not fly home. The staff took us under their wing and could not have been more helpful. They extended our stay at the same rate unlike our airport hotel which was almost double our previously booked rate. They helped us contact our airline, translated, made an appointment with an English speaking doctor so we could get a clearance to fly, changed our train reservations, made copies of documents and generally acted like personal assistants. We have been traveling over fifty years and stayed in hundreds of hotels. Never have we needed so much help. Not only did they provide the help, they did so without the slightest hint of impatience with our lack of ability to operate and problem solve in French. A lot of hotels have nice rooms and luxurious services, but a real test of a great hotel is when you have a personal problem and they step up and save your bacon.
"Almost perfect"
This is the second time I go to this hotel because we loved it the first time. It is still as beautiful, great staff, perfect location. Things that need to change is the price of breakfast. It is an “ok buffet” which doesn't even include eggs and its €28, it is way too much for what they offer. Also the bathroom design is truly terrible.
Directeur d'exploitation, Directeur général at Regent Petite France & Spa, responded to this review
Dear isab538, It is such a pleasure to receive your rating further to your recent experience the Hotel Régent Petite France. We would like to thank you for coming back to our hotel and for the note regarding the breakfast rate. We were honored to welcome you again and we look forward to your next visit. With kindest regards,
"A very basic hotel"
The hotel is very basic in nature especially for the price one is paying. our room which was of a higher category was very ordinary and the bathroom was too basic and badly designed . The only redeeming factor about the hotel is it's location which is extremely central . It's more of a 4 star property and certainly not 5 star in my view
Directeur d'exploitation, Directeur général at Regent Petite France & Spa, responded to this review
Dear rohitgupta99, We would like to thank you for your review. We are sorry to read that your stay did not meet your expectations. DId you have the time to speak with the front desk regarding your room? Please feel free to contact me if you want to exchange about your stay. Best regards,
"Beautiful location"
This was a beautiful hotel in a very historic part of Strasbourg. All Staff very kind and friendly . Lovely bar area. Very comfortable beds. We booked a suite for our family of 3 which worked out well for 2 nights but may have been a little small for anything longer. Great for 2 adults but slightly small for 3 or 4 adults but still good value.
Directeur d'exploitation, Directeur général at Regent Petite France & Spa, responded to this review
Dear clairehX5276RB, It is such a pleasure to receive your rating further to your recent experience the Hotel Régent Petite France. We taking good notes of your review. We hope to have the pleasure to welcome you and we stay at your disposal if you want to exchange more regarding your stay. With kindest regards,
"Great. Best couples massage ever"
Super! Very accommodating staff, they surprised us with a bottle of champagne for my birthday and a card. Nice breakfast, excellent service. Clean rooms. Ideal location. The couples massage was the best, we highly recommend Natalia and Marilynn from the spa for a massage ! Thank you!
Directeur d'exploitation, Directeur général at Regent Petite France & Spa, responded to this review
Dear , It is such a pleasure to receive your wonderful rating further to your recent experience the Hotel Régent Petite France. We were honored to welcome you and we look forward to your next visit! With kindest regards, Florence
"Top class"
Elegant hotel with top class service and very professional staff at all levels. Location is perfect for old city Petit France and a great selection of restaurants and interesting buildings. Just a joy of a stay to put the cream on a wonderful city. Many thanks to all.
Directeur d'exploitation, Directeur général at Regent Petite France & Spa, responded to this review
Dear , It is such a pleasure to receive your wonderful rating further to your recent experience the Hotel Régent Petite France. We were honored to welcome you and we look forward to your next visit! With kindest regards
"Pretty spot in the middle of historic area."
Great service at this hotel, especially Marc, who does it all as valet, bellhop, and guide. Room was relatively basic for a five star hotel. Driving to hotel is a challenge, especially if you are using GPS. Best to call hotel while on your way so someone can guide you across cobblestone/pedestrian bridge. Solid breakfast included. A bit loud at night as sounds from restaurants nearby echo in the area, but everything is close by.
"Expensive but subpar"
We decided to pay more than average for this hotel due to its excellent location. However, it was a big disappointment. The worst was the mattress which sagged in the middle causing a bad night's sleep. I would have made up a bed on the floor but their were no extra blankets. The shower leaked all over the bathroom despite repositioning the shower head in every direction. Our room had no view.
Directeur d'exploitation, Directeur général at Regent Petite France & Spa, responded to this review
Dear Mammapoodle, First of all, I would like to thank you for the time you took to wrote the comments. I am sorry to read that you did not enjoy your stay in our hotel. Regarding the mattress, we could have move you in an other room, for you to have a better night. The front desk team is always available to help you feel better in your room. As our building is historic, we do offer different view. I am sorry to read that there was a shower leak, did you tell us as we could have fix it with the engineering department ? We hope to have the opportunity to welcome you for a futur stay with us and let you enjoy a better experience than last time. I stay at your disposal if you want to talk about it, feel free to contact me directly by email at : direction@regent-petite-france.com Sandrine Hugonot
"Great location for a city break"
We received a very warm welcome from the Directrice and the receptionist. A smooth and efficient process. All the staff are very welcoming and provide a great service. We had a deluxe room which was very well appointed with a balcony and nice views. It is well placed for the sights of old Strasbourg but just removed sufficiently to avoid the hustle and bustle, (100mtrs).
"Excellent stay"
As usual an excellent stay at the Regent - arguably Strasbourg best hotel. Large rooms and ideal situation; well air conditioned which is need there for summer. Lovely breakfast on the terrace next to the river. Definitely worth a visit. Excellent stay
"Great Location"
Right in the center of Strassburg. Big room and bathroom. Right on a canal. The restaurant has great food and view on the canal. The staff of the hotel and the restaurant are very friendly. Easy and safe parking.
"Wonderful "
I think that it is the best place to be in Strasbourg The service is perfect and professional, the receptionist kind and clear the room was fir us the best, got our recommended room with terrasse A happy 2 days
"Great weekend"
We had stayed here before. We were happy to stay during the first opening weekend. When I pulled up in my car, the gentleman, greeted me by name and said they were expect me. Check in was very easy, room ready early. Nice room with balcony overlooking the petite France. Breakfast was lovely. Lovely setting Hygiene very high Service , world class and what you would expect Hotel was recently renovated. All looked great! Thank you for making our stay extra special! See you again soon
"Amazing Hotel and Location!!!"
As soon as we arrived to Petite France and saw how close it is to everything, we knew we were going to have an amazing stay. The staff was extremely helpful to make our stay excellent. Highly recommended!!!
"Just what we needed."
We had booked a 3 night get away & were looking forward to a peaceful quiet time after attending the funeral of a dear friend. From the beginning the hotel was very helpful even arranging transfer to Strasbourg from Basel airport at a reasonable price. On checking in we were a little disappointed in our room & asked if they had anything else available. The staff were so helpful & pleasant & upgraded us to a lovely room that absolutely made the break special. They did this without knowing any of the circumstances behind our trip. The room was perfect. Every staff member was helpful & charming (a special mention to Emma on the front desk who was lovely). The location can't be beaten. The restaurant is great. I can't recommend it highly enough.
"Excellent"
We grade up to the suite room for family room but the room was big and clean , especially the hotel is in the middle of the petite France area so we easily could walk around the town ! Nice staff nice service !