Hotel & Spa REGENT PETITE France, Strasbourg

Since life is about the simple pleasures this hotel does a great job at meeting that and more. Hotel was beautiful, is in a wonderful location and offers many options for dining. The staff was very helpful in providing local options for exploring/eating, the staff in bar and breakfast area were courteous and attentive, the cleaning staff was through, and everyone greeted you as you approached. I highly encourage and will definitely go back.

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
Dear Erinw0815 We thank you for this superb comment which goes straight to our hearts. The entire team of the Hotel & Spa Régent Petite France was very pleased to welcome you for these few days. We are delighted that you enjoyed your stay with us and hope to see you soon in our beautiful city of Strasbourg. Sincerly Le Régent Petite France

What a great place and right in the heart of everything. We were in the old building that is completely renovated. Overlooked the river from our room. The room is quite small but very nice. The staff is top notch. They catered to everyone. The actual restaurant was not open but the bar/lounge was on top of it. Fantastic food and drink. Overall it was a great experience and would stay there again.

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
Thank you very much for this nice comment and we hope to see you again in our house. Sincerely, Le Régent Petite France

Location, location, location. But that's not all. Excellent staff. Comfortable and clean. Would definitely come back. I loved the proximity to lots of restaurants and other businesses in a quaint environment. Very close to many places one would want to visit.

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
Thank you very much for your comment and we hope to have the pleasure of welcoming you very soon. Sincerely, Le Régent Petite France

Loved this hotel. Great location, friendly staff. Especially the Superb staff at the Champagne Bar where we went on 3 evenings. Our room was a great size and a very comfortable bed. Hotel was quiet and we fell asleep to the sound of water. Would definitely return and will definitely recommend.

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
Dear 114Narbonne, We thank you for this superb comment which goes straight to our hearts. The entire team of the Hotel & Spa Régent Petite France was very pleased to welcome you for these few days. We are delighted that you enjoyed your stay with us and hope to see you soon in our beautiful city of Strasbourg. Warmest regards, Sandrine Hugonot General Manager

This hotel is located in one of the most beautiful places I have ever been! The room was very large and very clean. Every window has a picturesque view. Everything is within walking distance - cafes, shopping, playgrounds. The train station is a very easy 15 minute walk.

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
Dear 155mandt, We thank you for this superb comment which goes straight to our hearts. The entire team of the Hotel & Spa Régent Petite France was very pleased to welcome you for these few days. We are delighted that you enjoyed your stay with us and hope to see you soon in our beautiful city of Strasbourg. Warmest regards, Sandrine Hugonot General Manager

Great location, friendly staff, modern rooms and good value for money. Location was in old city in the pedestrian zone. Walking distance from many sites and many restaurants. Staff offered helps and the rooms size were good

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
Dear MajedAN5820, We thank you for this superb comment which goes straight to our hearts. The entire team of the Hotel & Spa Régent Petite France was very pleased to welcome you for these few days. We are delighted that you enjoyed your stay with us and hope to see you soon in our beautiful city of Strasbourg. Warmest regards, Sandrine Hugonot General Manager

Very serviceminded Staff, lovely rooms, beautiful surroundings and a nice, clean room. The bar was beautifully placed by the river, and we got to have breakfast there as well. Breakfast was a bit posh, but good - everything served in little bowles (eggs in one, bacon in one, frukt in one etc, all made for one person). The waiter forgot to bring us coffee and milk, but we got it as soon as we reminded her. All in all a very nice stay! Would love to go back.

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
Dear Tantes0fie, We thank you for this superb comment which goes straight to our hearts. The entire team of the Hotel & Spa Régent Petite France was very pleased to welcome you for these few days. We are delighted that you enjoyed your stay with us and hope to see you soon in our beautiful city of Strasbourg. Warmest regards, Sandrine Hugonot General Manager

We stayed for only two nights but with this amazing hotel we could have stayed longer - even during the warm summer days in July 2022. The location is something extra! You have fantastic surroundings in picturesque Petit France and walking distance to everything in the city. The interior design of the hotel is stylish and comfortable which gave us a nice break during the heatwave. The staff was very friendly and pleasant. All in all, the hotel is easy to love and I think it's the best choice for Strasbourg!

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
Dear SthlmSunshine, We thank you for this superb comment which goes straight to our hearts. The entire team of the Hotel & Spa Régent Petite France was very pleased to welcome you for these few days. We are delighted that you enjoyed your stay with us and hope to see you soon in our beautiful city of Strasbourg. Warmest regards, Sandrine Hugonot General Manager

This hotel was booked for us on behalf of our travel agent and we were so pleased! You cannot beat the location in La Petite France, we were able to walk everywhere. We stayed in a junior suite and the room was spacious and comfortable. Staff was very friendly. We would definitely stay again!

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
Dear Mcwiegs, We thank you for this superb comment which goes straight to our hearts. The entire team of the Hotel & Spa Régent Petite France was very pleased to welcome you for these few days. We are delighted that you enjoyed your stay with us and hope to see you soon in our beautiful city of Strasbourg. Warmest regards, Sandrine Hugonot General Manager

Incredible location with beautiful rooms. The staff were 5 stars easily. They really helped us navigate the area. The view from our room was exceptional. The bed was comfortable and the price was great for the location and amenities. Would absolutely stay there again.

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
Dear Nikkielise, We thank you for this superb comment which goes straight to our hearts. The entire team of the Hotel & Spa Régent Petite France was very pleased to welcome you for these few days. We are delighted that you enjoyed your stay with us and hope to see you soon in our beautiful city of Strasbourg. Warmest regards, Sandrine Hugonot General Manager

We had a wonderful experience while staying here during our trip. The staff is very friendly and the accommodations were very comfortable. The location is perfect if you need to get around without a car. They have two buildings. We stayed in their Pavilion building (picture below). We had the room in the attic which was completely remodeled. Very comfortable. The only things to be aware of is there are stairs as soon as you enter this specific room which wasn't a problem for us but could be for someone unable to go up them. The WiFi didn't work will unless you were sitting on the steps. Again, specific to this room. I don't consider either of these a downside but an FYI. I highly recommend this hotel

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
Dear Silvo222, We thank you for this superb comment which goes straight to our hearts. The entire team of the Hotel & Spa Régent Petite France was very pleased to welcome you for these few days. We thank you for your remark on the wifi connection and will see to it. We are delighted that you enjoyed your stay with us and hope to see you soon in our beautiful city of Strasbourg. Warmest regards, Sandrine Hugonot General Manager

Finished our three week holiday with two nights in the pavilion and found the room very comfortable, clean and perfect. The hotel location is second to none. The meet & greet team we're excellent and looked after our valet parking. No complaints whatsoever thank you

Sandrine HUGONOT, Directeur général at Regent Petite France & Spa, responded to this review
Dear Guest, We thank you for this superb comment which goes straight to our hearts. The entire team of the Hotel & Spa Régent Petite France was very pleased to welcome you for these few days. We are delighted that you enjoyed your stay with us and hope to see you soon in our beautiful city of Strasbourg. Warmest regards, Sandrine Hugonot General Manager

This hotel was a wonderful place to stay in Strasbourg. Well located, very nice accommodations, and a wonderful outdoor deck riverside for breakfast and cocktails. Service was courteous and attentive. The rooms were spacious and well-appointed. Bathrooms were nice. Our room over looked the River and had a lovely balcony.

A really nice hotel in an excellent location! Employees very helpful and friendly (Kelsey and Leo!) short walk to Le Petite France. We also has food at the bar and the club sandwich was very good! Room was modest but appropriate and AC was good. I highly recommend!

I stayed at this hotel 23 years ago when it was 7 years old. Now it is 30 years old and I am totally impressed! I thought it was wonderful before, but it is even better and you can't beat the location in the La Petite area of Strasbourg. The hotel is an island onto itself. It is the only hotel in this section and thus has the best location. It is less than 2 minutes to go from the hotel across the bridge to this historic and half timbered section of town with lots of restaurants, not to mention the fabulous view of the waterway. I especially love that the Grand Rue (basically a Main Street) is nearby with lots of restaurants, boutiques and stores. The view from my hotel room was so serene. It is only about 8 minutes from the Cathedral. This is a wonderful city that is walkable, safe, and so much to see As to the hotel room, it was clean, spacious, and comfortable. Bathroom was also spacious. I didn't eat at the restaurant, but I did order room service, which was quick and efficient and tasted good. The front desk was very helpful.

The hotel is right in centre of old town. Very high standard of cleanliness and very nice rooms , ours was a corner room with views of river. The staff could not do enough to help as we we're travelling with older parents . Barman made great cocktails. Definitely coming back to stay . Thanks to the staff .

We have been before. This is a special place with super service in a unique situation. The food, the spa, and the people made it a must on our trip and it did not disappoint. We particularly like the outside patio. We will be back

I was so pleased with my stay at this hotel. The location was perfect; I walked to all of the major tourist sites, and the hotel was beautiful. My room was amazing; modern, clean great view, and comfortable. Breakfast was delicious and everyone on the staff helped me with everything I needed. I will come back one day and I highly recommend this hotel.

We were recently in Strasbourg at the end of a trip planned to be two weeks. We were not feeling well the day we arrived. We tested for Covid and were positive. The room was very nice. We felt well in a couple of days, but were still testing positive, so could not fly home. The staff took us under their wing and could not have been more helpful. They extended our stay at the same rate unlike our airport hotel which was almost double our previously booked rate. They helped us contact our airline, translated, made an appointment with an English speaking doctor so we could get a clearance to fly, changed our train reservations, made copies of documents and generally acted like personal assistants. We have been traveling over fifty years and stayed in hundreds of hotels. Never have we needed so much help. Not only did they provide the help, they did so without the slightest hint of impatience with our lack of ability to operate and problem solve in French. A lot of hotels have nice rooms and luxurious services, but a real test of a great hotel is when you have a personal problem and they step up and save your bacon.

This is the second time I go to this hotel because we loved it the first time. It is still as beautiful, great staff, perfect location. Things that need to change is the price of breakfast. It is an “ok buffet” which doesn't even include eggs and its €28, it is way too much for what they offer. Also the bathroom design is truly terrible.

Directeur d'exploitation, Directeur général at Regent Petite France & Spa, responded to this review
Dear isab538, It is such a pleasure to receive your rating further to your recent experience the Hotel Régent Petite France. We would like to thank you for coming back to our hotel and for the note regarding the breakfast rate. We were honored to welcome you again and we look forward to your next visit. With kindest regards,

The hotel is very basic in nature especially for the price one is paying. our room which was of a higher category was very ordinary and the bathroom was too basic and badly designed . The only redeeming factor about the hotel is it's location which is extremely central . It's more of a 4 star property and certainly not 5 star in my view

Directeur d'exploitation, Directeur général at Regent Petite France & Spa, responded to this review
Dear rohitgupta99, We would like to thank you for your review. We are sorry to read that your stay did not meet your expectations. DId you have the time to speak with the front desk regarding your room? Please feel free to contact me if you want to exchange about your stay. Best regards,

This was a beautiful hotel in a very historic part of Strasbourg. All Staff very kind and friendly . Lovely bar area. Very comfortable beds. We booked a suite for our family of 3 which worked out well for 2 nights but may have been a little small for anything longer. Great for 2 adults but slightly small for 3 or 4 adults but still good value.

Directeur d'exploitation, Directeur général at Regent Petite France & Spa, responded to this review
Dear clairehX5276RB, It is such a pleasure to receive your rating further to your recent experience the Hotel Régent Petite France. We taking good notes of your review. We hope to have the pleasure to welcome you and we stay at your disposal if you want to exchange more regarding your stay. With kindest regards,

Super! Very accommodating staff, they surprised us with a bottle of champagne for my birthday and a card. Nice breakfast, excellent service. Clean rooms. Ideal location. The couples massage was the best, we highly recommend Natalia and Marilynn from the spa for a massage ! Thank you!

Directeur d'exploitation, Directeur général at Regent Petite France & Spa, responded to this review
Dear , It is such a pleasure to receive your wonderful rating further to your recent experience the Hotel Régent Petite France. We were honored to welcome you and we look forward to your next visit! With kindest regards, Florence

Elegant hotel with top class service and very professional staff at all levels. Location is perfect for old city Petit France and a great selection of restaurants and interesting buildings. Just a joy of a stay to put the cream on a wonderful city. Many thanks to all.

Directeur d'exploitation, Directeur général at Regent Petite France & Spa, responded to this review
Dear , It is such a pleasure to receive your wonderful rating further to your recent experience the Hotel Régent Petite France. We were honored to welcome you and we look forward to your next visit! With kindest regards

Great service at this hotel, especially Marc, who does it all as valet, bellhop, and guide. Room was relatively basic for a five star hotel. Driving to hotel is a challenge, especially if you are using GPS. Best to call hotel while on your way so someone can guide you across cobblestone/pedestrian bridge. Solid breakfast included. A bit loud at night as sounds from restaurants nearby echo in the area, but everything is close by.

We decided to pay more than average for this hotel due to its excellent location. However, it was a big disappointment. The worst was the mattress which sagged in the middle causing a bad night's sleep. I would have made up a bed on the floor but their were no extra blankets. The shower leaked all over the bathroom despite repositioning the shower head in every direction. Our room had no view.

Directeur d'exploitation, Directeur général at Regent Petite France & Spa, responded to this review
Dear Mammapoodle, First of all, I would like to thank you for the time you took to wrote the comments. I am sorry to read that you did not enjoy your stay in our hotel. Regarding the mattress, we could have move you in an other room, for you to have a better night. The front desk team is always available to help you feel better in your room. As our building is historic, we do offer different view. I am sorry to read that there was a shower leak, did you tell us as we could have fix it with the engineering department ? We hope to have the opportunity to welcome you for a futur stay with us and let you enjoy a better experience than last time. I stay at your disposal if you want to talk about it, feel free to contact me directly by email at : direction@regent-petite-france.com Sandrine Hugonot

We received a very warm welcome from the Directrice and the receptionist. A smooth and efficient process. All the staff are very welcoming and provide a great service. We had a deluxe room which was very well appointed with a balcony and nice views. It is well placed for the sights of old Strasbourg but just removed sufficiently to avoid the hustle and bustle, (100mtrs).

As usual an excellent stay at the Regent - arguably Strasbourg best hotel. Large rooms and ideal situation; well air conditioned which is need there for summer. Lovely breakfast on the terrace next to the river. Definitely worth a visit. Excellent stay

Right in the center of Strassburg. Big room and bathroom. Right on a canal. The restaurant has great food and view on the canal. The staff of the hotel and the restaurant are very friendly. Easy and safe parking.

I think that it is the best place to be in Strasbourg The service is perfect and professional, the receptionist kind and clear the room was fir us the best, got our recommended room with terrasse A happy 2 days

We had stayed here before. We were happy to stay during the first opening weekend. When I pulled up in my car, the gentleman, greeted me by name and said they were expect me. Check in was very easy, room ready early. Nice room with balcony overlooking the petite France. Breakfast was lovely. Lovely setting Hygiene very high Service , world class and what you would expect Hotel was recently renovated. All looked great! Thank you for making our stay extra special! See you again soon

As soon as we arrived to Petite France and saw how close it is to everything, we knew we were going to have an amazing stay. The staff was extremely helpful to make our stay excellent. Highly recommended!!!

We had booked a 3 night get away & were looking forward to a peaceful quiet time after attending the funeral of a dear friend. From the beginning the hotel was very helpful even arranging transfer to Strasbourg from Basel airport at a reasonable price. On checking in we were a little disappointed in our room & asked if they had anything else available. The staff were so helpful & pleasant & upgraded us to a lovely room that absolutely made the break special. They did this without knowing any of the circumstances behind our trip. The room was perfect. Every staff member was helpful & charming (a special mention to Emma on the front desk who was lovely). The location can't be beaten. The restaurant is great. I can't recommend it highly enough.

We grade up to the suite room for family room but the room was big and clean , especially the hotel is in the middle of the petite France area so we easily could walk around the town ! Nice staff nice service !