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The Monterey Hotel, Sure Hotel Collection by Best Western, St Saviour

St Saviours Road, JE2 7LA, St Saviour, Great Britain - See on a map
The Monterey Hotel, Sure Hotel Collection by Best Western - The Monterey Hotel, Sure Hotel Collection by Best Western The The Monterey Hotel, Sure Hotel Collection by Best Western is ideally located in the center of St Saviour. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

A relaxing island getaway with indoor and outdoor pools. Within easy reach of St Helier town centre, The Monterey Hotel, Sure Hotel Collection by Best Western is a fantastic base for exploring picturesque Jersey. A visit to the world-famous Jersey Zoo gets you up close to some incredible creatures, from gorillas and tamarin monkeys to poison dart frogs. A wander round the idyllic Gorey Harbour may be more your scene, or perhaps you fancy a day basking on the beautiful beach at St Brelade's Bay. Whatever your activity of choice, you're never too far away on Jersey. This family-run hotel is known for its warm hospitality and has some fantastic facilities that you can enjoy at your leisure, including two swimming pools, a steam room, mini gym and sun terrace for topping up your vitamin D levels. Free Wi-Fi is available throughout the hotel and all our 73 rooms come with Freeview TV, tea and coffee-making facilities and a hairdryer. Family and superior rooms are available for those who want to spread out a bit more. We have a large, stylish bar and restaurant area where you can sit back and enjoy a tipple or two, as well as a range of tasty snacks and main meals. Getting around the island is easy if you want to explore as there's a bus stop just outside the hotel. If you'd rather walk, a 15-minute stroll through the landscaped Millennium Park takes you to the buzzing town center, with its plentiful supply of shops, bars and restaurants.

Sure Hotel Collection

The Monterey Hotel

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Hotel advantages

  • Lounges/bars
    Lounges/bars
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2020
based on 962 guest reviews
NOTE ISSUED
Excellent
495
Very Good
336
Average
106
Poor
14
Terrible
11
REFER TO NOTICE
Business Business
30
Couples Couples
481
Family Family
224
Friends getaway Friends getaway
110
Solo travel Solo travel
27
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Would recommend"

5
LondonGirlAtHeart, Loughton, United Kingdom 05/11/2019

We enjoyed our stay at The Monterey. Lovely big family room, very clean and quiet. Comfy beds. Toiletries and tea/coffee/hot chocolate (which kids loved!) provided and replenished daily. Reception staff friendly and helpful. Maids were lovely. Kids loved the pool and jacuzzi which were very quiet - we were often the only people in there! 10 min walk to shops and restaurants in St Helier through the Millenium Park. A little further to sea front but all walkable, no complaints from our youngest who is 10. Excellent location. We didn't eat or have a drink at the hotel so cannot comment on this. Very quiet location. We thought it was very reasonably priced. Would recommend.

"wonderful"

5
susieq550, Colchester, United Kingdom 14/10/2019

this hotel is just on the outskirt of St Helier, made it very easy to drive the car into the country side without using the one way system in town. it was about a 10 minute walk into town centre. There is an indoor and outdoor pool, which is great for good and bad weather. the rooms were very clean and comfortable, there were lifts to all floors. the restaurant was fantastic, such a variety of food, for both breakfast and dinner. The staff were the most kind, friendly, helpful staff that I have met. we would definately recommend this hotel to our friends and stay there again if we return to Jersey.

ManagerJersey, Manager at Monterey Hotel, responded to this review
Thank you for your kind thoughts on your stay with us at the Monterey. Yes, we have two OTIS passenger lifts at the hotel and we have now fitted new restaurant access ramps as well, near our new disabled WC facility in reception, to further take accessibility arrangements forward. Our catering staff are delighted with your comments and we are so pleased that you would stay with us again. You would be most welcome.

"Amazingly Helpful"

5
bigships, Essex 12/10/2019

I have bought two groups on consecutive weeks to this hotel. First of all the rooms are lovely, clean, roomy and very comfortable. The food is excellent, very well presented and a superb variety on the menu. the staff is a credit to any hotel even a top London one. They are friendly, welcoming, charming, fun and extremely professional. So the hotel really cannot be beaten. On week one the joke that is Condor Ferries cancelled our sailing so we had to leave a day earlier, the hotel Manager and staff were so helpful and they arranged a buffet for us as we were missing dinner, they were so caring and charming they turned what could have been a disaster into a success. On week two the joke that is Condor Ferries cancelled our sailing home again and we had to stay an extra night. The hotel did a great job in sorting rooms out for everyone again the Hotel turned what could have been a disaster into another success. On behalf of my company Vision Getaways I would like to thank the Hotel and all who work there. They are all a credit to the hospitality industry. Thank you so much and we look forward to returning but NOT WITH CONDOR FERRIES!!!!

"Ok stay would return"

3
User 11/10/2019

I stayed at the hotel for two days. Very friendly staff at the hotel and while the food is really good it's pretty pricy and a lot of the guests agreed. I was over charge by the waiter so I had to pay the difference not a problem but the staff was very polite about the matter and explain why it happened. I had a problem with my room so I complained and got moved to a even bigger size room I was very happy with how the hotel handled the situation. I tested out the pool, stream room and hot tub a little disappointed how the hot tube wasn't warmer enough a shame but it was still nice to use and to chill out. I do feel they could give free lockers to people who stay at the hotel would be a nice thing. The price for this hotel is in the mid range price so it isn't cheap but not far off by being expensive. I stayed at the Apollo two years ago and you do get vale for money and it is slightly in a better location as it's very close by the town centre were this hotel is a 10 min walk away from the shops. staying that at this hotel you sure do get a little bit more then Apollo so I can see why they charge more. Overall it's a great hotel if you are staying for a few days very few things to complain about I would return again .

"Very comfortable hotel on the outskirts of St Helier"

4
Dave M, Wickford, United Kingdom 11/10/2019

The Monterey Hotel is well positioned about a 15minute walk from the restaurants and bars in the centre of St.Helier. If you're driving beware of the one-way streets which may make finding the hotel for the first time a small challenge. Having said that there is plenty of parking available. Our room on the 2nd floor was comfortable &cleaned daily. All the rooms have radiators for cold nights. Our room also had a lovely deep bath with a powerful shower & toiletries provided. The wi-fi is excellent (& free) throughout the hotel. There is no safe in the room though you can pay £5 to keep valuabiat reception. Our bed was comfortable &there was not much noise either outside or from other residents. One of the big plusses of the hotel is the nice indoor pool, jacuzzi &steam room (&an outdoor pool for the summer). They were all very quiet when we used these facilities (with the exception of 2people who never moved from the jacuzzi for over 2hours) The breakfast is excellent -there is a fantastic buffet of hot dishes available (eggs, sausages, bacon, black pudding, beans, tomatoes, mushrooms, hash browns) as well as kippers, smoked haddock, boiled or poached eggs which can be ordered from the waiting staff. There is also a good choice of cereals, yoghurts, cold meats, cheeses etc... available. The bar staff were excellent (particularly the 'evening' barman from Serbia -sorry I didn't get your name)& the bar is open till midnight. There are a range of local keg beers, spirits &soft drinks to buy at reasonable prices. Meals at the restaurant are pretty good too with a changing menu at £24 for 2courses. The reception staff were very friendly but didn't seem to know much about the area. Overall, a very nice 3*hotel.

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