SureStay by Best Western Rockdale

Our Hotel Room was very clean and comfortable, everything worked as it should. Not much choice on breakfast food and the breakfast room is really small, they don't really have any choice on that, they use the space they have. It's a great place to stop and grab some rest while traveling through

Staff was very friendly, however, the hotel is in need of numerous repairs/updates. Internet didn't work, water pressure was hit and miss, TV didn't work, security match broken, etc.

We were in town for an appointment early the next morning after a 4hr drive so did not need anything extravagant or fancy. No high-dollar room needed. Just somewhere to sleep, shower and grab a quick breakfast snack. This place was perfect. Older hotel but beds were clean and comfortable. Shower was clean and water pressure great. Room did not smell musty but fresh and clean. Staff was very friendly. Breakfast was just enough. Got exactly what I was expecting for the price. Will have to come back for future appointments so will definitely stay again. Thanks!

We were in town for an appointment early the next morning after a 4hr drive so did not need anything extravagant or fancy. No high-dollar room needed. Just somewhere to sleep, shower and grab a quick breakfast snack. This place was perfect. Older hotel but beds were clean and comfortable. Shower was clean and water pressure great. Room did not smell musty but fresh and clean. Staff was very friendly. Breakfast was just enough. Got exactly what I was expecting for the price. Will have to come back for future appointments so will definitely stay again. Thanks!

I would highly recommend this hotel. The staff was friendly and helpful. Lots odmf restaurants with 5 minutes of drive. The facilities clean and nice. All the amenities were working. We enjoyed the outdoor small putty green area. We will visit again.

Best place to stay if your in or going through Rockdale, TX. Friendly staff. Great Beds. Quite Rooms. Very good Breakfast!!! They even have a pool and a cute little sitting area. Don't pass this place up. You wont regret it!

The rooms were clean staff friendly and helpful didn't really like the breakfast but my husband did. I was happy the pool was functioning. There were issues with the internet but it was probably me. Water pressure and temperature of water could have been better the staff did what they could and I took everything into advisement.

Booked two rooms for on night while attending a family reunion in the area. Great for a quick stop over. Clean rooms, great service, quiet night. Definitely recommend, and as good as a more expensive hotel for half the price. Definitely recommend it.

Great room and the staff was the best. They took great care of me and had breakfast, told me good places to go and eat had a great steak dinner at The Piano Room, the servicer was the best great location. The area was very clean and friendly.

This was a good place to stop and rest while traveling through, the rooms were clean (this is most important for us) the bed was comfortable. They did offer a small breakfast choice waffle, bagels or cereal. The lady at the front desk was nice and friendly, offering us bottled water with our room key.

Clean,all gadgets working well quiet, approahable staff breafast easy,more value for your money,safe place,promptness in response to problems, care to know if you are good at all times.will go back soon!

I don't usually stay at Best Western type hotels, but options limited in Rockdale. This motel exceeded my expectations, especially for the price. Room appeared to have been recently refurbished. Clean with nice furniture, comfortable bed, great internet. Did not have breakfast, but looked pretty simple. Would definitely stay again if in the area.

I travel every week for business and I stay here when I am in the area. The Owner is very nice and has improved the property a lot since he took over. He has recently remodeled all the rooms and installed new furniture. I would put the rooms up against and 3 star hotel. The staff and owner are friendly and seem to care about your experience. I HIGHLY recommend this property.

This room was clean, quiet. New(er) furniture. The free breakfast was the usual - waffles, breads, cereals. Coffee was decent. The only thing I would recommend is - we were in a handicap room and there was no place to put shampoo, etc. unless we put the shower chair down. Used the back of the toilet. But that was minor! I would stay again.

Very nice lady checked us in. Got the room I requested and pleasantly surprised how nice it was. Nice and clean. Good bed and great pillows. My only 2 complaints... 1 regular and 1 decaf coffee.... there were 2 of us and a big fight ensued on who gets caffeine... i won cause I'm driving. But the coffee was really good at the breakfast bar. Love the Texas Waffles, nice touch. The other complaint, was about the handicap rooms shower. Shower was fine but there was no place in the shower to park the soap and shampoo, had to use the back of the toilet or put on the floor. Kind of defeats the handicappedness of the shower. Other than that.. excellent stay and will stay there again if the timing is right and will recommend to anybody

There were limited choices in Rockdale, so we chose Americas Best Value Inn. It was clean, but "tired". The furnishings were worn and in some cases tatered. The reception staff were kind and accomodating. They honored the internet price even though we had not made reservations. We will probably chose another alternative next time.

Booked thru Priceline and was advertised as a 2 +1/2 Star hotel on sale. Very small room and problems with lost power. No coffee or hot food available for breakfact due to broken appliances. If not for short stay would have asked for refund and stayed elsewhere.

stayed 2 days no maid service when called front desk they said they did not work there and were guest as well. outdoor trash overflowed card keys worked sometimes and sometimes not bathtub did not drain musky smell tv not clear will not stay again needs major help

On the plus side the room was clean, the price was right, and the only bug we saw was a dead roach. However, the security lights were out, so the broken stairway was dark. There was no hot water in the hotel. (That was supposed to be fixed the next day.) The fan on air conditioner would not run when the compressor stopped. It went from noisy to dead quiet, so sleeping was a challenge.

The morning of our second day we stopped by the office and ask for more coffee. The owner/manager had a house keeper take it to our room for us. It was there waiting on us when we arrived back at our room later. Very friendly staff. Will be back next time we are in town.