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Hotel advantages
Activities
Jacuzzi
Swimming pool
Hotel services
Air conditioning in the hotel
Buisness Plus equipment
24/7 reception
Elevator
Fitness center
Complimentary breakfast
Free Parking
Free Wifi
Washing machine on site
Room services
Coffee maker
Iron and ironing board
Microwave
Refrigerators
Description
Customer reviews
4.0
based on 670 guest reviews
Excellent
253
Very Good
238
Average
112
Poor
41
Terrible
26
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Close to Vancouver for much less $$"
We had a pleasant stay at this well-run hotel. Good breakfasts both days. Staff is hardworking and attentive to detail. Beds especially were very comfortable. Lots of free parking, and surprisingly quick access by car to Coquitlam, Burnaby, New Westminster, and Vancouver. If you'd like a relaxing stay near farms and nature for much less $$ than closer to Vancouver, consider this location.
Thank you for taking the time to leave us your review. We appreciate your feedback are thrilled to see that you found our location to be convenient and that our team were attentive! We hope that you will stay with us again soon!
"Good hotel"
This was a good hotel. The room was good with a microwave and fridge. They also had a good breakfast with an automatic pancake machine. The pancakes were good and they had real maple syrup packets. They also had cereal like Raisin Brain and muffins.
We are pleased to see that you enjoyed your breakfast and the pancakes! Thank you for taking the time to leave us your review and comments. We appreciate all feedback and are happy that you had a great visit. We look forward to your next stay with us!
"DON'T STAY HERE!!!"
This was the grossest hotel I've ever had the mispleasure of having stayed at in my entire life. The room smelled musty, there were stains on all blankets, and the drapes. The pillows stunk like they've never been washed too. I was so disgusted with everything that I had to strip the mattress bare, slept in my clothes and used my dog blanket. Absolutely horrendous experience. I had to book an Airbnb to stay in, and if I had anywhere else to stay that night I would have not been there.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. I hope that you had mentioned some of these grievances with our front desk during your stay. We are always happy to move you to a different room. I am surprised by this survey as we generally receive excellent review about our staff and the cleanliness of the hotel. I will personally look at this room in particular to see what needs to be fixed. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
"Affordable and impressive option near the YVR core"
This hotel is fantastic. From the moment we checked in with Char, we knew it would be a great experience. Room is absolutely SPOTLESS (well done, cleaning staff) and the king room with whirlpool is spacious and the bed is SO comfortable. Breakfast is decent.
Thank you for your great review and kind comments regarding the cleanliness of you room and the efficiency of our team with your check-in! We look forward to your next stay with us.
"Bugs and poor cleanliness"
There were ants in the room, coming out of the wall. We alerted the front desk and we're given ant spray to administer ourselves. We had also asked for housekeeping to come and clean the surfaces where the spray foam was administered to prevent toxic transfer and safety for our child. This was requested several times over the course of the day - to the front desk and to housekeeping staff directly where the surfaces in the room were pointed out to two different staff. When this still didn't happen, we were offered a new room 9pm. We were told that management was unavailable all weekend and would not return until Monday. We were provided a very small compensation that did not cover the extremity of this situation. Who wants to stay in a hotel that has bugs? And then at home, we discovered that there were ants inside our suitcases. Overall, the hotel needs repair and better management. The carpet is fraying exposing very sharp nails - huge Tetanus risk. The pool did not have any clean towels with dirty ones just all over the place as well as use bandages. Clearly, no one had been checking.
Our apologies for the issues that you had encountered during your stay with us. As our windows do not have screens and open to the outside this unfortunately occurred. We did have this room treated as well as the outside surrounding the hotel to prevent this situation from happening again. We hope that you will stay with us again in the future.
"A top notch Best Western!"
Stayed here 2 nights when attending the Taylor Swift concert. Hotel was VERY clean, had ample parking, a good free breakfast and a very comfortable king bed. We rented a suite and liked having the extra room so we could go to sleep and wake up on our own schedule without disturbing the other. Another plus is that the bathroom was outside the bedroom so as not to disturb the sleeping person. Staff were very friendly, kind and accomodating!
We were very happy to accommodate you for the Taylor Swift show! Thank you for your great comments on your room, parking, and breakfast. Please stay with us again on your next visit to the area!
"very bad."
The beds are very uncomfortable. I had a little dog and we were victims of a recent flood. The front desk complained about my dog barking, he is traumatized by the flood water and he is old, show some empathy. The hotel is noisy as well with some young players running around up stairs.
Our apologies for your experience. Upon check-in with a pet we have a pet waiver that is signed by the guest. This clearly states that a pet is not to be left unattended in the room at any time. Your pet was left unattended for well over an hour and consistently barked causing other guests to complain. We do have empathy for our guests in these types of situations but feel if a pet is left unattended by the owner this is perhaps even more upsetting to the animal as they are in an unfamiliar place. We accept dogs at our hotel and love having animals stay with us however, we do have our policies and these are agreed upon when the waiver is signed.
"Great place to stay in Pitt Meadows!"
Asked for a quiet room and it was (305) Very comfortable king bed. Easy access and close to some walking and cycling paths along the Alouette River. For golfers there are several courses to choose from. The flat wooden cutlery at breakfast had us missing the included breakfast the second morning. Eggs, sausage and pancakes need improvement and were awkward to eat with the wood cutlery.
Thank you for your review and for taking the time to leave your comments. We appreciate all feedback and will take these suggestions into consideration. Please stay with us again soon!
"Off The Beaten Path - WORTH IT!!"
We had no idea where we were going in Vancouver when we got there, but found a reasonably priced Best Western in Pitt Meadows, which turned out to be a great location - and not hard to find or get around. Reina greeted us as we checked in, and we were thrilled with the quiet room, comfortable bed, pet friendly atmosphere and areas around for dogs to do their business. Easy in and out! Super quiet room, and loved the windows that opened at the top and when you closed them, made the room sound proof. We stayed 2 nights, but could have stayed more. Only thing we didn't like was the traffic along the main highway. Thank you to the fabulous housekeeping crew - met 2 lovely ladies! And to the front desk staff.
We are so glad that you found our location during your travels! Thank you for the great comments regarding your room and our friendly staff members. it is wonderful to hear that your stay was a great one and hopefully we will see you again during your next trip to Vancouver!
"Easy really nice hotel"
We stayed at this location pre and post leg surgery. The accessibility of the building, parking and room was excellent. The room was spacious and really nice. Clean, good breakfast. Fridge was nice to have as well as the Keurig in the room. If you are a bath person the tub is super deep.
We hope that you are doing well! Thank you for the great comments in regards to your room and breakfast. It is good to see that we were able to provide you the amenities needed after your surgery and hope that you can stay with us again.
"Really enjoyable stay and I recommend this hotel"
The initial room assigned was not suitable but we were quickly moved to a room that was spacious, clean and very comfortable. The hotel is good value for money. This our third stay and each and every time we have been more than satisfied with our experience.
Thank you for the recommendation and the great review! We are pleased that you have stayed with us a few times and look forward to your next stay with us!
"Relax and enjoy"
Just a quaint little hotel away from the hustle and bustle of the city. Close to sights and restaurants. The pool was clean. Customer service was excellent. Especially the housekeeping staff. No problem with parking. And quick bits nearby.
We really appreciate you comments regarding our location, pool, and customer service. It is wonderful to see that you had a great stay with us!
"Best Western Plus Pitt Meadows - Aug 2024"
Quiet and comfortable beds, great room, relaxing View in the back of Mountains and sunrise were beautiful. Enjoyed the stay! Having a liquor store onsite was an asset and very convenient. Many places to eat within walking distance and plenty of parking spaces.
We are glad to see that our location is convenient for all of your needs and appreciate you leaving us your thoughts. Please visit again soon!
"Super Service"
We were out during the days so not sure about any facilities but the room was spacious with comfortable beds. Main reason for 5 start rating is the service we got during breakfast. Mena Ahmadi and Karamjit Dhaliwal were both amazing, both went the extra mile.
We really appreciate hearing your great comments regarding our breakfast attendants! We couldn't agree more that we have a great team and love to hear this feedback. Thank you for staying with us and for leaving us your great review!
"Terrible rooms smell over priced"
The rooms and hall wasys had a terrible smell. We have stayed in quite a few Best westerns they are all mostly over priced but for the terrible experience and the extremely high price we payed never again. We had an medical appointment and there was not a lot of hotels to stay at but if we had to do it again we would not stay here
We apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using your feedback to implement improvements to ensure we offer a better experience for guests in the future.
"Awesome hotel"
Awesome hotel, pool, room and people. Very clean room with all amenities in perfect condition. Pool was very large, clean and warm with plenty of space on pool deck to relax. Service staff were very helpful and provided amazing support from the moment we arrived. The hotel also has a guest laundry room where you can do you laundry for $1.50 a wash & $1.00 dry....Very convenient for RV traveler who needed a day off the road and to have great convenience and comfort. By the way, the hotel has ample parking for RV's at the back of hotel.
Wonderful to see that you were able to enjoy the pool and were able to have a relaxing day! We strive to make all of our guests comfortable and happy so it is great to hear that your stay was great. Thank you for leaving your comments and for taking the time to leave us this wonderful review!
"Great location in Coquitlam"
Hotel was clean and quiet. Free breakfast was convenient but basic. Great location for us - 15 minutes to family, 15 minutes to hiking and canoeing and fresh grown fruits were only 5 minutes up the road.
It is excellent to see that you were able to enjoy the local parks and local fresh farmed fruits of Pitt Meadows! Thank you for your comments and for staying with us. Please visit again when in the area.
"Nice hotel, terrible staff and service"
Travelled with lacrosse team, staff were rude and disrespectful to the kids and parents. Do not stay here if you talk, laugh or want to have a good time.
We appreciate all comments both good and bad and we do appreciate our team business. We host teams just about every weekend and we want our teams to have fun however we do expect a certain level of respect for other guests in the hotel as well as our staff members who are just trying to keep things in control. This particular weekend had us asking parents and kids to keep noise level to a minimum as we were receiving complaints from other guests. We had a car hit in parking lot with a lacrosse ball and another guest hit in the head. We asked numerous time for the ball playing in the parking lot to stop but to no avail. There were up to 12 kids in the hot tub at a time cannonballing into the tub and the noise level was so high that the front desk could not hear the phones. Our team conduct agreement lists all policies that we expect and we have each parent sign this as they come in. Hotel staff and parents should mutually be able to agree and to help each other out by keeping the hotel peaceful for all guests.
"Wonderful stay... just mind the price"
Great place to stay with fabulous staff, super clean rooms, good location and great amenities... just paying the same price as a downtown hotel.
Thank you for taking the time to leave us your review. We are pleased to see that you enjoyed your stay with us and thank you for your great comments regarding our team and amenities. Prices do increase this time of the year and into the summer months as demand is very high in this area.
"Exceeded expectations"
The hotel has been nicely renovated, modern, quiet, clean with great staff. Excellent value for money. The breakfast options were excellent. Different hot choices each day from bacon to two different kinds of sausages. Little omelets one day, scrambled another, the pancake maker is great.Lots of fruits, muffins and yogurt to pick from. Different breads and Enflish muffins.
We are thrilled to see that you had enjoyed the breakfast offerings and thank you for your great comments regarding our staff members and hotel! We hope that you travel to our area again soon!
"Always Excellent"
Excellent value, location, property and staff. I stay here any time I visit the lower mainland for business and sometimes personal trips. Regardless of where my business is down there, it's worth the drive to and from to this hotel get a nice quiet stay in lovely rooms. I've stayed there for work trips for many years now, and the front desk staff are exemplary, and the housekeeping is amazing.
This is wonderful to hear! We appreciate your repeat business and the excellent comments on our rooms and our staff members. We strive to make all of our guests this happy and thank you for taking the time to leave us such a great review. We look forward to your next visit!
"Clean and modern"
Our King Suite had an extremely comfortable bed, and our son reports that the pullout is the most comfortable pullout he's ever had to sleep on in his 16 years of travelling the world with us.
Great to see that you had such a great experience and found the beds to be comfortable. A good night's sleep for our guests is our goal! We appreciate you taking the time to leave us your excellent review!
"REALLY GREAT EXPERIENCE"
We had the best experience at this hotel! The front desk staff were so friendly and so helpful, the 2 queen beds room was very spacious and extremely clean and the beds were so comfortable. And then there was the free breakfast….scrambled eggs, sausages and hash browns - wow (not to mention all the other options). I hope we have a reason to stay ther again!
Yes please do stay with us again! It is great to see that you had a really great experience with our staff members and with your room and breakfast. We appreciate you taking the time to leave us your comments and look forward to seeing you again!
"Very happy stay"
Stayed one night during weekend. Very helpful front desk staff gave us free upgrade. Every time I stay at this hotel, I am completed satisfied. Breakfast was good though the choices were a bit limited.
Thank you very much for your great review and comments on our front desk staff and breakfast. We appreciate hearing all feedback to help us improve future stays! Hope to see you again soon.
"Below expectations"
Staff were friendly and helpful, but the stay was uncomfortable and very low quality for the amount we paid, which was about $600 for three nights. Worst pull out sofa I have ever slept on, requiring a chiropractic appointment after. Would either expect a warning about that, or better quality mattress if you're going to bother advertising it as "sleeping four". The sofa was stained and smelled terrible, cleanliness was ok except a few spots of the bathroom. Linens good, but the hot tub was very smelly to the point our noses and eyes were burning, and full of foam (ie: dirty!!). Also the breakfast was awful. The only egg option was mini omlettes that we were told were vegetarian but were FULL of ham, which the staff denied despite me physically showing them the meat and pulling it apart with my fingers (just so they knew not to tell anyone else they were meat free), but they could not have cared less. Also the worst gas station coffee ever. We just ate breakfast elsewhere, which is fine, but the advertising here feels very misleading. Be honest about the food and don't include it in the cost of the room, and don't pretend this room sleeps four when it's one double bed and one horrible pullout that doesn't even comfortably sleep one. Just felt very low quality, like they were trying to include things to seem like you're getting some sort of great deal when really they're just adding in the cheapest things they can to inflate the price.
Our sincere apologies for any inconvenience that you had experienced during your stay with us. The Junior Suites are advertised as one queen bed and a pull-out sofa. The room can sleep a maximum of 4 guests. We do have extra blankets, comforters etc. to help with comfort and are happy to move you to a different room if one is available. We do appreciate your feedback as we feel it is very important to hear all comments to help us improve future stays.
"Comfortable hotel"
Big, clean rooms. Great location. Great value. When we visit our grandchildren in Vancouver we like to stay at this hotel. The grandkids like to go in the pool and hot tub. We have a great time. They have a complimentary hot breakfast including fruit and cereal. I like eggs runny so I find the eggs a little overdone but still satisfying.
We love to hear comments from our repeat customers and thank you for your continued patronage! Happy to see that your Grandkids were able to enjoy the pool and hot tub and that you enjoy our breakfast offerings. Hope to see you again soon!
"Best Western really offered the best!"
I was happy to be in a newer room that accommodated my family of 5. 2 Queen beds and a sofa bed. The room was spacious enough for all of us, with 2 televisions that made entertainment a breeze on either side of the room. Breakfast was very good. There were enough options for hot and cold beverages, and sweet or savoury food items. The staff were all attentive and respectful. Shout out to the breakfast attendant. Very helpful with everything.
Thank you for the great review! We are glad that you enjoyed our new guest rooms and that they were large enough to accommodate your family. We appreciate your kind comments.
"stay at best western"
staff was friendly and helpful m recomended a cute pub for lunch close by , ordered cab for us breakfast was great and lots of choices. bed was comfortable, turned up the heat for us and let us check in early
We really appreciate your 5 star review and happy to see that our team were able to help you with an early check-in and recommendations. Our goal is to keep all of guests happy and comfortable. Please visit us again soon!
"One night stay"
Had to stay one night due to an early morning hospital appointment. I had my little dog on leash who was approached by a growing off leash dog enforcement on off leash dogs inside needs to be ENFORCED... not just told to guest then turn back on them.... anyways Staff at check in were awesome, room was very clean, Sad that there is no restaurant on site for meals if needed, But I get it and they are trying, Snack items to purchase a bit expensive... but then HEY its all about profit lol lol Breakfast really not the greatest for hubby ( I couldn't eat due to morning tests ) But ALL in ALL I would recommend this Hotel especially if one lives 2 hours away and needs to be at Ridge meadows Hospital... its only 5/6 minutes away! Would have Loved to check out the pool and hot tub area... maybe next time!!!!
My apologies about the off-leash dog. It is our policy to have dogs on a leash in the public areas and agree that we should be enforcing this policy. I appreciate you bringing this to our attention and we will be more mindful of this in the future. Glad to see the rest of your stay was good and hopefully see you again soon.
"A safe and clean space with friendly staff to meet your needs."
What a delight to find this place close to Maple Ridge. My room was immaculate and I wish i could have stayed a few extra nights juts to enjoy it. There was safe and ample parking, close to transportation and felt like a relaxing get away
We are thrilled to see that you had a relaxing visit and that you felt safe. Thank you for the 5 stars and great comments regarding location and cleanliness. We hope on your next stay you will be able to stay those extra few nights!
"Front desk needs more training"
When called to check in late, make sure you get the type of room you booked for. I booked online a 2 queen beds but was given a single bed in a handicap room. The front desk told me that I booked that room and even told me that the hotel got the right to change it and might not get the room requested or booked on line. Disappointed!!!
I apologize for any inconvenience that this had caused you. The reservation was made for one guest only (one bed) and as we were sold out we were unable to move you on the first night. I am happy to see that we were able to move you the next day to a room that accommodated both you and your guest.
"No privacy"
House keeping at this location went into my room and moved around a bunch of my stuff while I was out and I had the sign on my room displaying "privacy please" I talked to front desk as soon as I got back the person I talked to was extremely nice and understanding, even went as far to tell me he would be giving me a 50% discount, upon check out a man named randon was at front desk, extremely rude from the getgo I asked to make sure the discount was added, he told me he could not look at my reservations information nor the price total to show me, told me it's out of his control if it's added or not and said he'll leave it until someone else is in and theyll call me before putting it through in my card, never got a call, only an emailed statement showing he only took $40 off my $720 stay.
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
"Actually quite convenient"
With navigational aid to guide you in and back to highway 1 this property offers a very convenient location. Being on the Lougheed Hwy offers a very direct route to the PNE grounds and downtown Vancouver
We hope you enjoyed the PNE! Happy to hear that we are in a convenient location for your needs. Thank you for the great review and we hope to see you again!
"Nice and tidy place for families"
The place was nice. Front desk and breakfast staff were super polite and welcoming. The place overall was very clean except the curtains need a wash. I would recommend it to folks travelling with families too.
We are always thrilled to see great comments regarding our staff members! Thank you for the kind words and for recommending our hotel!
"Highly recommended"
The best Best Western Plus I have stayed so far!!! The kids enjoyed the outdoor heated pool!!! Staff were amazing. Breakfast was excellent. I wish they will add more pancake maker. Lol.. Would definitely go back.
We really appreciate the recommendation and your kind comments. It is great that you were able to enjoy the pool area and our new breakfast room!
"Excellent choice for reasonable price"
Excellent customer service I forgot my medication in the room the manager went out of her way to arrange sending it to me, so much appreciated the staff was very friendly, front desk staff very friendly, nice clean hotel. Enjoyed morning hot breakfast. Pet friendly as well
Thank you for your great comments! We are more than happy to help you out and pleased to see that you enjoyed breakfast and your room. Please stay with us again soon!
"Family Vacation"
From check in to check out everything was great. Rooms were clean and everything worked as it should. Didnt have opportunity to use pool or fitness areas due to lack of time but they appeared to be well used by others staying there.
Thank you for this great review! We are thrilled to see that you found your room to be clean and everything was in working order. Perhaps you can enjoy our pool area upon your next stay with us!
"Clean hotel, great experience."
Over all a very clean hotel, affordable, breakfast was great with so many options and the amenities were a great perk.We loved the coffee machine in the lobby which had great options. The pool was very clean and our daughter loved it. We will stay here again.
Thank you for leaving your great comments regarding the breakfast, pool and amenities. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
"Softball tournament stay with family"
Great hotel with sunny outdoor pool - large comfortable rooms & beds, easy location within walking distance to restaurants - lobby area is great with TV, computers, snacks to purchase, breakfast selection was good and for those that drink alcohol a cold beer & wine store beside the hotel
Thank you for your excellent review! It is great to see that you were able to enjoy all of our amenities and had a great stay! We hope you will come back and see us again soon.
"Clean and reasonably priced"
We stayed for three nights over the holidays while visiting in the area. You can't beat this hotel for reasonable price and cleanliness. The beds are comfortable. We have stayed there before and will do so again. The breakfast was adequate but not spectacular.
"Ok, but Not As Advertised"
I have stayed at many BW hotels over the years, including other BW+ properties. This one was the worst, and below 3-stars due to the service side. The rooms were clean and comfortable to typical BW+ standards. The tub was not cleaned thoroughly in our room, with a minor amount of hair still around the tub upon arrival. The first real problem was at check-in: they could not honor our reservation of a king room. We did not get any calls or messages in advance. 10:30pm checking in and we were stuck taking whatever downgrade they had to offer. No discount, (gasp) free night, no offer of additional points, etc. I just had to be grateful they had a room at all, I suppose. The property advertsises, online and on a sign out front, "Full Hot Breakfast." The breakfast was neither full nor hot. Three bar fridges, one with dairy, one with cold boiled eggs and apples, the third with pre-made egg sandwiches. A pastry rack which had decent muffins and danishes. A microwave to heat/reheat in order to get something 'hot.' I would expect this from a Super8 or motel, maybe even a 2-star BW, but not a BW+.
I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. As we are undergoing a major renovation our breakfast room is temporarily closed. The current breakfast provided is what we are able to offer due to these circumstances. We will be returning to a full breakfast with a new breakfast room in February.
"Clean, convenient, many amenities"
This hotel was clean with lots of parking and an electric car charging station. Many breakfast options, WiFi and a pool (I think also fitness centre and hot tub, though I didn't have the opportunity to use them). Also, pets are allowed!
We are very pleased to see that you enjoyed staying with us and appreciated all of the amenities that the hotel has to offer. Thank you for taking the time to leave your great comments and review. Please stay again soon!
"QUITE"
Stayed for the first time, will be back room was clean and very quite, access was actually easier than anticipated. Amenities are great. Cant wait to see ne breakfast room. As a business traveler one hopes all stays are clean and quite, this hotel, keeps that promise. I found a new second home as I travel to this area frequently
We love to hear such positive comments and are thrilled that you will be making us your second home when travelling! Thank you for the great review and we look forward to your next stay!
"A nice place to stay"
This was a nice clean motel with good service. The only drawback was that the breakfast room was being remodeled so there was very limited hot food. The room rate was fair for the area. We were vacationing in Vancouver so it was quite a drive about an hour each way from Pitt Meadows to downtown Vancouver. We would stay here again
We are happy to see that you had a good stay with us. We appreciate that you will stay with us again and look forward to your next visit!
"Friendly staff and clean, ample-sized rooms."
I stayed at the Best Western Pitt Meadows for 5 weeks and 3 days. My north-facing room was spacious, clean, and quiet. The staff is helpful, friendly and courteous. I highly recommend this Inn for short or long visits.
Thank you for your recommendation and for your kind comments. We are thrilled that you enjoyed your room and found the staff to be friendly and helpful. Please visit us again soon!
"Basketball Trip"
The two ladies who checked us in were very hospitable! The man who checked us out had to call us back in to run a credit card when i was standing right in front of him ten minutes beforehand. It might be because i am native and his false warmth quickly faded. the card payment was fine but his mistrust cost him a higher rating!
Thank you for your comments and review. Your credit card was taken at check-in and I believe that he could not locate your registration card as it was misfiled. He did find your information minutes later. Sorry about the confusion. I can assure you that this was an oversight. I am glad that the rest of your stay with us was good.
"Comfortable and clean"
We always stay here while visiting friends and family in the lower mainland. It is always clean, comfortable, and the staff is always smiling and helpful. I can never figure how to add more to my review to hit the 200 minimum.
We are glad to see that you always come back to stay with us and really appreciate your return business as well as your great comments about our staff members and clean hotel! Hopefully we will see you again very soon!
"Great Staff and Hotel"
Great staff and hotel. Been staying here on business for 2 years. Everyone is accommodating, great rooms with comfortable beds and an outdoor pool. Close to all amenities, cinema and nice local craft beer pibe in the area.
We truly appreciate your repeat business and are very happy to see that you enjoy the hotel, amenities, and surrounding area. We look forward to your next visit!
"Great stay"
We enjoy this location when coming to visit family. It is close to many surrounding areas and is clean and we have never had any issues with staff or cleanliness. We enjoy the pool and hot tub areas as well. Thanks BWP!
Thank you for your return visits! We are glad that you had the opportunity to enjoy all of the hotel's amenities and that you enjoy our hotel. See you soon!
"Much better than expected"
When told we were staying at a Best Western I cringed, however this one is very good. Clean, very nice bed, staff very friendly, pool clean and well maintained, hot tub the same, TV good. No complaints. Some were muttering about the breakfast offered but it was quite good, considering they were renovating the kitchen and dining area. A good choice of "take away" items, good coffee. Rates were reasonable.
Thank you for your great comments on your room and our breakfast area. As we are renovating and working to make the customer experience the best it can be we appreciate that you found our temporary breakfast to your satisfaction. We do hope that you will be able to join us once the new breakfast room is open!
"Great stay, well-appointed rooms, clean, great staff."
Updated rooms, great beds, and we thought being near abusy road would be noisy, it was pretty quiet, we put the fan on constant and that totally drowned out any noise. Good breakfast and gym was good, though we didn't end up using it. Near amenities and transit too.
Thank you for your kind comments. I am so glad that you had a great stay with us and liked our clean rooms, free breakfast and gym. We take pride in this hotel and its amenities and sincerely appreciate hearing your feedback.
"Comfy Beds for Weary Travellers"
After picking up our new car in the afternoon, we drove to this motel where we had reservations. Check-in went smoothly and we were directed to our first-floor room. The room was clean and tidy with two Queen beds. Our two small dogs settled in after we gave them their evening meal. Unfortunately, this establishment did not have a restaurant and due to the heavy rain, my sister and I used the vending machine to buy some soup. Our room had a microwave so we were able to heat it. As we all had a long day because our journey began in the Okanagan, we decided to have an early night. The next morning, we had the complimentary breakfast that Best Western always offers. After packing up, we paid our bill and drove home. We were glad the rain stopped, making the return journey a pleasant one.
Thank you for your kind comments. I am so glad that you had a great stay with us and liked our clean rooms and free breakfast. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. Thanks again for your pleasant feedback.
"Such a Pleasant Surprize"
Honestly, there is very little wrong with this hotel. The hotel including our room was very clean and comfortable. Nice room and bathroom and shower were great. Friendly & helpful front desk staff. Would definitely return to this hotel!
Glad to see we were a nice surprise for you and that you found your room clean and comfortable! Thank you for taking the time to leave your comments and review. Please stay with us again soon!
"Decent Rooms, Poor Breakfast"
There are very few options when it comes to accommodation in the Maple Ridge/Pitt Meadow area and, from what I have been told, BW+ is likely the best. The good news: It's easy to find and not far from the Pitt Meadows Dyke Trail system. The attached liquor store is convenient. The suite consists of a small but comfortable sitting room with sofa bed and a small but comfortable bedroom, with a large screen TV in each. The bad news: While the attached restaurant was a drawing card for us, it is currently under construction; we heard it is being converted into additional rooms. While we also knew the breakfast room was under construction, we understood that a choice of hot breakfast items was available to take back to our room. What that turned out to be was packaged oatmeal and packaged egg mcmuffin like one might find in a service station convenience store. They weren't good at all so we went out for breakfast on two of our 3-day stays. Our room didn't get cleaned the first day, even with the sign on the door.
We do appreciate your comments and for your patience during our renovation process. Although the breakfast room is currently closed due to renovations we are still offering a temporary breakfast until the brand new breakfast room opens. We are very excited about the changes and hope to resume to full breakfast options in the summer. The Pub however is permanently closed. All advertising of the pub has been removed from our website.
"Wedding Anniversary"
From the moment we walked into the hotel we were greeted with a warm welcome and a great smile! Natalie has a wonderful customer service and so willing to serve in any way she can. Our king suite was clean, spacious and comfortable. Towels were lovely, lots of hot water and the bed super comfy.
We appreciate your kind comments on our team members and are very glad to see that you were comfortable and had a good stay!
"Great stay"
I was there for business. Arrived really tired. Check-in was friendly and fast. My room was really nice, clean and most of all comfortable. It was nice and quite. The bed was extremely comfortable. Nice breakfast choices.
We are very happy to see that you had a great visit and found your room clean and comfortable and our team members friendly! We hope that you are able to stay with us again soon!
"Fun stay"
The Best Western in Pitt Meadows is located very conveniently by the Highway. The Mall is very close by. The staff is very polite, helpful and caring. It was quite, the room was clean, all the amenities promised were there and in good working condition.
We are pleased to see that our location is convenient for your needs and that you found our team to be polite, helpful and caring as that is what we strive for! Thank you for your review!
"Poor customer service "
Its okay better than the one down the road Front clerk not the friendliest Ask for a rag to clean/ wipe up after drinks and ordered in dinners instead of using hotel face cloths, he looked at me like deer in headlights Told me to use the Kleenex in the room So not environmentally friendly Dusty room Shy on shampoos and lotions, we only receive 1 small 1oz bottle of each for 2 people Walls are dirty so was microwave.
As we generally receive excellent reviews on our Customer Service, We sincerely apologize for your experience. We will use this review as a tool to improve in the future.
"Clean & Comfortable"
Very nice hotel. Staff are friendly, rooms are clean and beds were comfortable. Breakfast was 'grab & go' due to Covid, but lots of variety to choose. Easy access off highway but very quiet rooms. Great rates and we will be back again!
We are happy to hear that you will be back again and appreciate your kind comments regarding our staff and hotel amenities.
"Met Expectations"
I had trouble finding a hotel in the community I was visiting, but Best Western Plus Pitt Meadows was an easy drive away. It was a little difficult to find initially, following Google Maps, but it was very convenient once we figured out an easier way to access the highway. A small mall with grocery store and restaurants was right across the highway intersection - within easy walking distance. There is a movie theatre near by as well.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
"No proper hot water for showers"
They blame the bad water on bad piping and bad re-circulation. The manager was a friendly as an anti-social neighbor. She did not care much about the issue. She avoided me to talk about the issue. I had to hunt her down to discuss and even then, she did not much care about my experience.
My apologies for this experience. We did have our team look into this issue and when it was tested he did not find a problem. We will look into this again to see if we can determine the problem. Hopefully you will have a better experience during your next stay with us.
"Clean and well run"
Great hotel. They accommodated our dog and made us feel welcome. Breakfast a little reduced because of covid but satisfactory. Room was clean and comfortable. Pool was nice touch. There is plenty of onsite parking
We look forward to seeing our guest's pets visit us and happy to greet them with a treat at the desk! Thank you for your great review!
"Nice place to hang your hat for a few days!"
We were in this area to help a family member move, and this lovely hotel was a nice, clean, quiet place at the end of long days. Even though the hotel was sold out, it was really quiet and I slept better than I had in a long time! The staff was also very friendly and helpful. I would not hesitate to stay here the next time we are here.
We are glad to see that we were a clean, quiet place for you after a long day and that you found our staff to be friendly and helpful. We certainly hope that you will stay again on your next visit to Pitt Meadows!
"Always a great stay!"
Wonderful property that is a gem on Route 7. Pool is great. I've been a regular for years. Won't stay any where else. I have some favorite rooms I won't divulge because everyone will reserve them! Parking is excellent as is the very close intersection that is safe and makes going east or west on a breeze. Always immaculately clean rooms. Housekeeping here is the best in the business. Great sushi restaurants in Pitt Meadows!
We love seeing our regular guests and appreciate your return business! Thank you for the great comments on our clean rooms and housekeeping staff as we agree that our housekeepers are the best!
"Prepare not to sleep"
The noise from the hallway and elevator could be heard all night long. Room did not have enough AC to cover the bedroom and living room area. Room was dusty and caused us all to have an allergic reaction. Oh and the luxury pool was dirty and the kids wouldn't go it!
On behalf our all of us at the hotel we apologize for any inconvenience that you had received. We are always more than happy to switch you to a different room that is more suitable for your needs. Feel free to contact the front desk during your stay so that we can try our best to accommodate and fix any issues.
"Nice hotel"
We had a pleasant stay at the Best Western. Beds were very comfortable; nice sheets and pillows. Had a great sleep. The breakfast was packed nicely for guests due to covid. Overall great value for money.
We are glad that you had a pleasant stay with us and found your room to be comfortable. A great night sleep is what we strive for! Please visit us again soon!
"Family fun for everyone"
Stayed with our three kids and dog for one night while moving. The staff was friendly, hotel was clean, pool was heated (kids had a blast), breakfast bags to go were a hit and made the morning really easy. We would definitely stay here again!
Thank you for your kind comments and great review! It is great to see that you were able to enjoy the pool during your stay and that breakfast was a hit for your family! We do hope that you will be able to stay with us again soon.
"Quick escape"
Good Quick friendly service at check in and departure Rooms clean especially during covid. Glad to see some guests in the hotel. Makes it challenging during these times. Everything clean and properly sanitzed
These times are definitely challenging but we glad to see that you were happy with the cleanliness of the hotel and that you had a good stay, Thank you!
"Fantastic. Comfiest bedding I can recall in ages."
Great place to stay, a bit further from the hustle and bustle of downtown Vancouver. It is a bit of a drive from the main tourist spots, but I prefer the quiet. Speaking of which, it was very quiet! Once in a while somebody talking would walk down the hall, but no stomping or any noises from either room beside me. Staff were excellent as well, very friendly and helpful. All Covid-19 guidelines were followed by staff as far as I could tell. The room was very spacious, with a decent bathroom. Showerhead had about 7-10 settings, which was nice. And most importantly, I forgot how comfy these beds were!! I can't recall if all Best Western hotels use the same blankets, pillows and sheets, but seriously one of the best sleeps I've had at a hotel in ages. The worst thing about some hotels is how hot you can get with their blankets, but these seemed to be temperature-regulated, so had an excellent sleep every night there. Would 100% stay here again. Side note, there is a restaurant/pub/lounge thing and a liquor store connected, but due to Covid, they were closed. But added little bonus for hotel guests when/if the world gets back to normal.
Thank you for the fantastic review. Our guest's safety and comfort are the most important thing for us and are thrilled to see that you had such a positive experience. We do hope to see you again soon!
"Amazing hotel"
Every thing was great and the employees are super friendly and very helpful. It is a very quiet hotel. All staff members were extremely friendly towards my dog and I had no problem paying the 15$ a day to Have my dog. So much better then the $50 a day the other hotel in town wanted
We are more than happy to accommodate both you and your dog! Thank you for the great review and kind comments regarding our team members. It is great to see that you had a positive experience with us!
"Clean, Quiet, and Great Breakfast"
The room was clean, had new looking furniture, was quiet, and comfortable. Everyone wore masks, the hot tub was perfect, and we had the opportunity to ride out from the hotel on our bikes into the countryside. The breakfast had a variety of fresh muffins, fresh fruit, and a bacon egger. What more could a person ask for?
We are putting in the extra effort during this pandemic to ensure a clean, comfortable hotel as well as a modified breakfast option. We are very happy that you had a great experience staying with us and hope that you can return again soon!
"Home away from home"
I have stayed here three times in the past week and every time I come I'm always greeted with smiling faces. The new covid-19 rules make it harder to see their smiles but I can still see it in their eyes and hear it in their voice. They always try to accommodate me as I have a fear of elevators so they tried to put me on the first floor when possible. It is not often that I have to climb stairs. I like this place because it is close to other spots of Interest. Grocery stores fast food places even a Veterinary Clinic right next door in case one is needed. This place does accommodate pets. I look forward to staying here every time I am in Pitt Meadows.
Thank you for such a positive review! We do value your comments and are happy to see that our team members were accommodating and friendly and that you choose our hotel when visiting the area. We hope to see you again soon!
"Great location for a Staycation!"
We have been coming to this property for the last few years and has always enjoyed the clean rooms and amenities. Staffs are always helpful and friendly! Pet friendly premises! As a staycation venue, this location offers you the convenience of visiting close-by shopping malls, or nature parks!
We think it is a fantastic idea to staycation!.. especially this year. Thank you for a great review and offering your insight for a great getaway!
"Home away from home"
As a transport driver our company purchase up in hotels at our destination. While in BC our regular please just stay is Best Western in Pitt Meadows. I like this place because it has nice rooms and is close to grocery stores and restaurants in case I need to stock up. They're always greeted with a friendly smiling face at the front desk. I've never had any problems with my room and the beds are quite comfortable. The Wi-Fi service allows me to browse the internet without using up my personal data. I like to say have laundry facilities that I can use when needed. There is a pool and an exercise area but I have not used them as I don't swim or exercise. Haha maybe I should start. All In all I feel very welcome here.
You are always welcome here! We appreciate our return clients and love that you see us as your home away from home! Thank you for your wonderful review and see you again on your next visit!
"Clean and Quiet"
We stayed here last night and enjoyed a very clean, quiet room. The front desk staff are always very pleasant and accommodating. We felt safe and comfortable staying here during COVID. The beds are always comfortable. We have stayed at this location many times and the service and quality is always the same - Excellent!
We do strive to make our guests feel safe and comfortable especially during these uncertain times so I am glad to see that you had experienced this. Thank you for your review and hopefully we will see you again soon!
"Great spot in the centre of town"
Rooms are always clean and inviting. Staff are amazing and helpful. Best place in the area to stay for a reasonable price. The pool and fitness facility are exactly what we need and i recommend this property highly.
We are happy to see that you found the rooms to be clean and inviting and that our staff members were helpful. It is always great to see such a positive review! We hope to see you again soon!
"Very clean, very quiet, great location"
Exceptionally clean, quiet property in a great location near restaurants and malls. I was surprised at the quality of bed linens and bath towels -- luxe! Stayed in a suite for a fantastic price. I noticed walking trails across the road nearby for some outdoor exercise.
Thank you very much for your excellent review! We are very happy to see that you found our hotel to be exceptionally clean and quiet and that you had enjoyed the bed linens and towels. We appreciate your comments and hope that you will stay again soon!
"Great stay! Great value!"
Very happy with choosing to stay here for 4 nights One of the more comfortable beds I've slept on in a hotel. Excellent continental breakfast everyday. Lots to choose from ; fruit, yogurt, cereal, pastry, pancakes, and either bacon or sausage. Good coffee, and friendly staff. A lady by the name of Monique who was working breakfast is so nice and accommodating.
Thank you for the wonderful review! It is great to see that you were comfortable and enjoyed our breakfast and visiting with Monique in the mornings. We hope to see you again very soon!
"Possible snow"
We came to stay closer to our next day's destination due to forecast of snow in the morning commute. We were glad we did, and this Best Western location didn't disappoint. Everything from the room, staff, and breakfast was excellent.
Thank you! Glad that we were able to provide you with a comfortable visit while you were waiting out the snow. Please come visit us again soon.
"Good family stay over Christmas"
I have mostly positive things to say about this hotel. We had a small problem during check-in, due I think, to our requirements not being communicated from when we booked the room. We were told we should have specified our needs (pet-friendly, away from elevator) when we booked. After we assured that we had made those requests when booking the room a month previous we were accommodated, with an upgrade no less! We were quite happy with the suite we were given, and the hotel in general was well maintained. One desk clerk later Christmas Eve (Natalie?) was extremely helpful. Our only complaint was the complimentary breakfast, which was pretty sub-par. All in all an enjoyable stay.
Thank you for the great comments in regards to our staff and your upgraded suite. Our apologies for the mix up on check in. We do try our best to accommodate all guest requests but somehow the information was not relayed properly. We hope that you will stay with us again soon.
"A very Happy Holiday"
Travel over Christmas can be an arduous experience but what a pleasant and wonderful surprise our stay at the Pitt Meadows Best Western Plus turned out to be. The staff were so attentive and friendly and made us feel very welcome and they were very proactive in every respect. Thank you all.
What a wonderful review! We are happy to see that we were able to provide you with a pleasant experience during the busy Christmas season and that our staff were helpful and made you feel welcome. We look forward to your next visit with us!
"One of the Better hotels in the area including Coquitlam, Burnaby and Surrey"
I will take the extra few minutes drive to go to this hotel over so many of the other choices within an hours drive. Clean and comfortable, friendly and relaxed, one of my favorites for sure. The breakfast is good and there is a good Thai place across the road with some of the best coconut shrimp so that's a bonus!
Thank you for driving the extra few minutes to stay at our hotel! This makes us very happy to see that you enjoy the hotel and our staff members and decide to stay with us when you are in town. We look forward to your next visit!
"Always clean, and great staff"
Always a great experience at Best Western Pitt Meadows. Comfortable and clean. Friendly competent staff. Good value for the room. Just wish the windows had black out curtains for those days when you want to sleep late.
Thank you for your review! We do have blackout curtains on all of our windows.. perhaps they were pushed back and not visible. Please ask our front desk for assistance on your next visit so that you can sleep in with no issues. We appreciate the great review!
"Always a great stay."
We arrived in the middle of the night and the night Clerk was very prompt to get us to a room. After driving through the mountains a rest was well needed. I love the rooms at the Best Western in Pitt Meadows as they are set up like mini apartments. At least mine was. So it felt more like home. There was a complimentary breakfast to go with the room which we took advantage of. It was very good. there was plenty of room to park and with driving a transport that is not always easy to find a place to park the tractor. The yard was clean and well-maintained. Showed pride of management. I have always enjoyed staying here.
We do take pride in our hotel and are very happy to see that you were able to get a much needed rest while enjoying the amenities that the hotel has to offer. The best compliment is that it feels like home! We appreciate the 5 star review and look forward to your next visit to Pitt Meadows!
"A good middle range hotel choice"
We have choice among a variety of middle range hotels in the part of the lower mainland where we have occasional weekend plans, but we choose This Best Western in Pitt Meadows. The service is accommodating and friendly. The breakfast is nice. The rooms, even the dog friendly rooms, are attractive, well appointed and clean. We have never encountered surprise extra expenses; the prices are always competitive and appropriate. The sauna is a nice touch too. In fact dollar for dollar this motel always seems to offer a little bit more than the others.
Thank you for making us your hotel of choice, we truly appreciate your business! We love that you find our hotel attractive, clean and well appointed and that our staff are accommodating and friendly. Hope to see you again very soon!
"An Oasis in Pitt Meadows"
We highly recommend this hotel. It was very clean, friendly, everyone was most helpful. They provided a wonderful selection for breakfast, vegetarian selections, fresh fruit, muffins, juice, on and on. Also great coffee! The staff provided an easy check in and check out. Close to most everything in Maple Ridge. On the highway , easy access but quiet . It couldn't have been nicer :)
This is a wonderful review! Thank you for all of your kind comments. We are so happy that you enjoyed the breakfast and that our staff were able to provide a great experience for you.
"Group Booking"
We booked the Pitt Meadows hotel as a group booking and found the rates reasonable, breakfast handy and service good. The kids enjoyed the outdoor pool. It is on a major highway so there is road noise at night. We booked suites and found the rooms quite dark and the pullout extremely uncomfortable. I think the two queen room is more functional. We would book here again.
Yes please do ask for the room type that will suit you the best. We are always more than happy to switch your room type as well if you are not comfortable. Thank you for your review and comments.
"Home away from home"
We stayed for a total of 4 days & were welcomed with friendly very helpful, courteous staff. Our room was very clean, quiet & had all the needed amenities. We enjoyed having our breakfast in the newly finished eating area/buffet/kitchen before heading out for the day with family. Any questions or concerns were heard & quickly attended to. We would definitely recommend this hotel!
Thank you for the kind words and for leaving your review! We appreciate that we are your home away from home! It is great to see that our staff were helpful and appreciate your recommendation! Hope to see you again soon.
"Don't bother telling them the walls dirty, but a homeless man will yell at you as you walk in."
My title says it all. I got yelled at by a homeless man sitting by the door, as I went to check in. Obviously it happens a lot as it didn't surprise the front desk and she wasn't apologetic about it. She just went and told him to leave. Also the walls on either side of the sink had dozens of toothpaste splatters. (I enjoyed the handicapped room, where the bathroom floor started to flood as I got in the shower.) They fixed the drain that day but never cleaned the splatters all week. I even left a neon green note saying please wipe me. It sat there four days, and probably will forever.
My apologies for the unpleasant arrival. This was actually the first incident of the sort reported to us and I am glad to see our front desk ask the person to leave. We did look into the report of toothpaste which turned out to be run marks of paint that could not be removed. We have our maintenance team now working on repainting this wall so I appreciate that you had brought this to our attention so that we can fix it.
"Stayed for a wedding"
Close to everything. Out door heated pool. Great breakfast and a very nice staff. Reason I gave it a 4 is because the walls are paper thin. Otherwise a very nice place. We will stay there again. Hopefully to golf.
We appreciate your comments and are very glad to see that you enjoyed the pool and the breakfast. We look forward to your next stay!
"Best Western Plus—Pitt Meadows"
This Best Western Hotel offers a tasty, full, hot, daily breakfast. It is across the highway from several restaurants & a pharmacy / supermarket and near Sturgeon fishing outfits in the Fraser River!!
We are delighted to see that you had enjoyed the hot breakfast each day and that our location was convenient for your needs!
"Nice hotel, not the cleanest"
Great location for me, but room was not very clean. There were old food bits under the sofa that I discovered when they stuck to my socks! The room looked clean, but if you move anything, there was dirt or dust underneath most things, like the coffee maker etc.
Our apologies for this experience. We will use your comments as a tool to improve in the future. Thank you for leaving your review.
"Hidden gem"
Needed a hotel somewhat close to Vancouver and didn't cost as much as staying in town. This Best Western plus it's really nice. Very clean, and fairly new. The room smelled so good from the bath products they provided. Nice pool. Beds and pillows are good quality. Property very clean and cared for.
We love reading this review! Thank you for the wonderful comments on our guest rooms, pool, and property. We are very glad that you were able to use all of our amenities and hope that you will return soon.
"Great hotel"
Stayed here for just one night. Nice hotel but we found it expensive for where it was located. There was a mix up with our room, and we ended up with a room instead of suite we had requested. Clean, friendly staff, comfortable beds.
Thank you for your review. We are happy to see that you found your room to be clean with comfortable beds and that our staff are friendly! I apologize for the mix up of your guest room.
"Good clean accomodation"
Good Best Western hotel. Clean quiet rooms. Standard quick breakfast in the morning. Easy access off Lougheed Highway and close to shopping malls and restaurants. Would stay again when back in area. The evening desk clerk was very helpful in providing recommendations for dinner.
I am glad that our staff were able to help you with dinner recommendations. Thank you for your comments on our clean quiet rooms and breakfast!
"Wedding"
This hotel was extremely accommodating in providing an early check in to dress for a wedding and a near by Golf and Country Club. Lots of selection for a lovely breakfast the next day! Staff at front desk helpful in providing directions.
Thank you for your wonderful comments. We do try our best to accommodate special requests and am happy to see that we were able to provide an early check in. Very glad that you had a great stay with us!
"Pitt Meadows stay"
The location was convenient to where I needed to be for work in PoCo. The hotel was clean and modern and the staff was friendly. The outdoor pool was nice. The breakfast in the morning is better than most continental breakfasts I have experienced.
We are very happy to see that you found our hotel to be modern and that you had enjoyed our breakfast selection and the pool. I agree that we do have very friendly and helpful staff. We hope that you will stay again when working in the area. Thank you for your comments.
"Sports Teams"
Stayed here with our girls for sports and it was awesome! Decent variety at breakfast meant they weren't complaining after a week, and had a good start every day. Hotel put the team together which was awesome for watching over them. Nice pool and hot tub. Rooms on the back side had a beautiful mountain view. Close proximity to grocery store was great as we were staying for a week. The staff were super friendly and helpful!
It was great to have you and your team staying with us! It makes us happy to see that you had a great stay and were comfortable during the week of your visit. We hope that if the tournament comes to our area again that you will choose to stay with us! Thank you for your wonderful comments!
"Well worth the visit"
On arrival we were met by some of the cheesiest staff and most helpful with our usual tourist type questions .There is an excellent bar next door where the hospitality is fantastic.We recommend this place to anyone.
We are always more than happy to help with questions and give advise on things to do in the area. We are happy to see that you had enjoyed your visit and that you will recommend our hotel! Hope to see you back again soon!
"Inconsiderate adults"
Parents of kids sports teams in town for a tournament were partying in the hallway and banging doors until 12:00am. Had to call the desk to complain, as had other guests. After 30 mins they finally took it outside. Total lack of respect for other guests and a great example for the kids.
I do apologize for the noise. It can be challenging sometimes when we have teams in house. I am glad to see they eventually left the area and hopefully things were quieter for you after that. We hope that you will be able to stay with us again so that you can experience the quality of service to which we are accustomed to providing.
"OK room with poor wifi, no hot water in room and weird smell"
Stayed here with my daughter for May Madness Softball Tournament. Location was ok, outdoor heated pool was a big hit with the kids. Also the pub and cold beer and wine store were nice touch. Room smelled like a combination of salt n vinegar chips and raunch body odour. There was no hot water in our room and they would only give us a $25 credit for this. Wifi is basically non-existent, which is shameful in this day and age. Larger size mini fridge and microwave were good. Would only stay here again if I got an extremely cheap rate and hot water was guaranteed. Not a huge fan of ice cold showers.
I apologize for any inconvenience that you had received during your stay. Generally it is not a problem for us to move you to a different room if there are any issues. However we were sold out and did not have any of this room type available. Hopefully you will have a more memorable stay on your next visit. Thank you for your comments.
"Very Nice One Night Stay at the Best Western, Pitt Meaddow, BC"
We stayed overnight at the Best Western. Staff is very nice. We had a suite room. There was a nice size bathroom, sitting room, and well appointed bedroom room. The room had two TVs, two refrigerators and microwaves. Our sleep was peaceful on a comfortble bed. We enjoyed breakfast in the morning. There is a heated outdoor pool. Parking is free.
Thank you for leaving your review and your comments on the hotel. We are happy to see that you had enjoyed your guestroom, staff, and the hotel amenities. We hope that you will be able to stay with us again during your next visit to Pitt Meadows!
"Nice hotel, friendly staff"
Our go-to hotel when working in the area. Rooms are clean and big. Samz (bar) is right next door and their food is pretty good (for bar food). Beds are comfortable. Friendly staff. Overall a great place to stay.
It is the best compliment when a guest says that we are their "go-to" hotel. We appreciate your continuing business and are happy to see that you find our staff friendly and the beds comfortable. We look forward to your next visit!
"Competitive Dance Weekend"
I stayed at the BW with my daughter who was participating in a dance competition in Maple Ridge. There were a large number of families staying at the hotel. The rooms were clean and quiet and had everything we needed. We would happily stay there again if we need a hotel in Maple Ridge area.
We are always very excited when the dance teams arrive! It is wonderful to see that although the hotel was full it as still very quiet and that enjoyed your stay. We look forward to your next visit to the Pitt Meadows area!
"Clean & Comfortable"
My room was spotless, amenities were great and easy to access, breakfast was wonderful. While lost I had an address of the venue I was there to attend and the Front Desk person immediately offered to call me a cab, I was treated extremely well and am Very impressed!
It is our goal to treat our guests well and make them happy and to feel at home. I am very glad to see this was the case for you and that you found your room to be spotless and enjoyed our amenities. Thank you for leaving us your comments and great review!
"Very nice Hotel"
It was a very nice hotel, good location, clean nice room. Other guests were rude and ended up waking our baby, but that's not the hotels fault. We were very impressed with the price and the room quality. The staff were super nice. We wished we could've used the pool, it looked so awesome. Gave a 4 star for rooms only because of the squeaky bathroom door that actually woke our baby up it was that loud.
Thank you for your comments. Feel free to ask for a "quiet" room and we will try our best to find a suitable location. We are happy to see that the hotel location is convenient for you and that you had enjoyed your room and our staff members. We look forward to seeing you again!
"Amazing hotel"
First time at a best western, won't be the last. Room was clean, internet was fast and the property was immaculate. Complimentary breakfast was a surprise to me, it was good, huge selection. Not disappointed at all I just wish I had more time to use all of the amenities.
We would love to see you back here again to be able to utilize all of what our hotel has to offer. It makes us happy to see that you had such a great stay and appreciate this wonderful review! Thank you for taking the time.
"Clean, modern, friendly staff"
We stayed here as a group booking 10 rooms for our hockey team. No issues. Rooms were clean, free breakfast was good, liquor store attached is nice. Theres also a restaurant/bar but no kiddos allowed. The food we ate there was fine. Location is good as every imaginable restaraunt and store is available on Lougheed Hwy.
We do love our hockey teams and appreciate your review! Glad to see that your room was comfortable and that you had enjoyed the breakfast. We hope that your team stays with us again during the next tournament.
"85 birthday celebrationHave stayed here several times. Rooms are clean, beds are comfy,close to everything, breakfast i"
We stayed in a jr. suite, room 119. Very quiet and spacious. Price was reasonable. We were told the hotel was full yet is was very quiet. Every time we've stayed here we notice the quietness. The breakfast is verygood. Great selection of food.
Happy to see that the hotel was nice and quiet and that you found your room to be spacious and comfy! We have added items to our breakfast selection so it is great to hear that you enjoyed it! Thank you for your great comments.
"Top notch staff and facility"
This is a great hotel. Everything is very clean and the rooms are nicely appointed and furnished. Modern, spacious and very comfortable. The team members are very pleasant and engaging. Everyone seems happy to be working there and care about their guests. It's nice to feel so welcomed. This hotel provides 5 star service.
We are always thrilled to receive such a great review and hear these wonderful comments. We do have a great team of people working here and I am glad that you feel so welcomed. That is our main goal! Thank you for taking the time to leave your comments. We look forward to your next stay at the Best Western Plus Pitt Meadows!
"Always the best place to stay"
I love this hotel. Location is perfect. Right on the highway, a km from Golden Ears bridge for access to Surrey to get to my head office, and an easy drive to downtown Vancouver. I used to stay downtown but the rates there are ridiculous and the parking is almost extortion. But here at the Best Western Pitt Meadows parking is free and spacious and the rates are affordable year round.The pool is excellent in the summer. The fitness center has what I need. The free breakfast is always good. Coffee is excellent! And I love the small store with snacks and amenities in the lobby with hot coffee right by the front desk. You can buy whatever you might have forgotten when you packed, and always food and drink. This store is a real life saver if you come in late and hungry. Way better than vending machines and better selection. The beds are excellent, the air conditioners always work and the rooms are ultra clean. The housekeeping here is amazing. The front desk staff are one of the reasons I come here on top of all the stuff I said above. They are like family to me now. Pub next door has great food and I highly recommend the steak salad with the house honey lime dressing. Started coming here for business 3 years ago when it was a Ramada, and just came home from being there for 5 nights and will be seeing them all year. Thanks for a great home away from home!
Wow! This is such an amazing review for us. It is great to see that you are very happy with all of the amenities that we have to offer and that you keep continue to stay with us when you are in the area. We do appreciate your repeat business and are thrilled that you enjoy staying with us as well as utilizing Samz Pub! We look forward to your next stay.
"Nice and clean"
The room was really nice, quiet and relaxing. I would recommend this place to friends and family. The breakfast had a decent selection and the staff were kind and helpful. I would stay here again. The only thing I missed out on using was the pool .I will do that next time.
Our pool is seasonal and will open in May so hopefully you will be back to enjoy it. It is great to see that you were comfortable and that you enjoyed our breakfast. Thank you for your comments.
"CHRISTMAS IN BC"
Nice to see hotel cleaning up and upgrading slowly. Very clean this trip. Front desk staff almost all so delightful. Great little breakfast brunch available from 630 to 10am. Good amenities available and there is a great little pub called Sam's and a liquor store attached as well.
Merry Christmas! Thank you for staying with us at the Best Western Plus Pitt Meadows. We are happy to see that you enjoyed the breakfast, hotel amenities, and Samz Pub! We look forward to your next visit to Pitt Meadows.
"Great staff, great stay"
I was at the hotel only one night on business. Would have enjoyed another night or two -- it is such a beautiful property and the room etc. was top notch. Very comfy and very quiet as I had a room that faced the back of the property. All staff that I met were very pleasant and helpful. The breakfast provided had everything I needed, and more. And a great price for the Vancouver area. Would highly recommend.
We appreciate your wonderful review! It is our goal to have our guests feel comfortable and welcomed. We are glad that you enjoyed the breakfast provided and happy to see that you will recommend our hotel.
"Surprisingly Good"
We live in Pitt Meadows and we're having bathroom renovations done so we checked into the Best Western Plus for 2 nights. The place seems newly remodeled and we were very happy with our room. We needed an accessible room as I need to be able to sit while in the shower. the bathroom was huge and the shower worked very nicely. It was a walk in shower with a nice chair in it and a hand held sprayer. We would definitely recommend this place.
We are so glad that we were able to accommodate your needs in the accessible room and that you were happy with your stay with us. We appreciate your recommendation and this great review!
"great place with variation of rooms"
Nice clean place, quiet, Breakfast included. Lots of parking around the building. Nice spacious bathroom. Just lots of light in the bathroom with no choice of having less light on at night. Safe in bedroom, TV, fridge and microwave (not that we need the last), coffee maker.
We are very happy that you found your room to be spacious and enjoyed the room amenities as well as the free breakfast and free parking. We hope the Best Western Plus in Pitt Meadows will be your choice of hotel again the next time that you are in our area!
"Weekend wedding visit"
So just got back from the weekend staying here 2 nights with my wife and 2 grown kids. We got 2 rooms and I must say I was very happy with the service and the rooms. The rooms were clean and looked like they were newly renovated. The breakfast was good and there were a lot of options, and they changed the choices up both mornings we were there. The bed was comfortable and surprisingly quiet at night. There were really only 2 cons that I can think of 1 the shower head is a bit to low for tall people, 2 there was no indoor swimming pool. Thanks for a great stay best western
Thank you for staying with us and for leaving us this great review! We are very happy to see that you were comfortable and enjoyed the breakfast. We sincerely hope that you will be able to stay at the Best Western Plus Pitt Meadows during your next visit to our area.
"Terrible and Unsanitary!"
I stayed in this hotel for a business trip and found the conditions to be quite gross. The furniture had fingernails left behind and the shower had gross hair left behind. Although I should have walked out at this point I opted to stay. I pointed out the issues to the front desk and told them the extra measures they needed to bring my room up to standard. Upon returning again it was the same deplorable conditions. I notified the front desk worker and he switched my room after some back and forth. This room wasn't up to standard either. The attendant said they were cleaned and it's not his job to ensure they were. I offered to show him but he refused to look. I told the hotel I was checking out immediately. Do yourself a service and find another place to book!
Thank you for leaving your comments regarding your recent stay at our property. I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
"1 week of good with my wife "
Staff at the front desk very welcoming and polite after check in room was clean in order with all the amenities two thumbs up. We had a jacuzzi every night before bed, morning time came and they had a bag with an apple ?? granola bar and bottle of water, my wife woke to a complimentary breakfast ????all round great stay.
Thank you for your review. It is great to see that you had enjoyed our hotel and were able to relax in the hot tub. The Grab and Go breakfast is the perfect feature for our guests that need to leave for work bright and early before the breakfast room opens. Hopefully we will see you again soon!
"Good Hotel "
The hotel is clean and nicely located. The stuff are friendly and accommodating. The breakfast is also ok with lots of choices. Close drive to most places including shopping and restaurants. The restaurant right next door to the hotel has good food and decent prices. There is even a liquor store next to the restaurant. I would definitely stay again.
It is great to see that you were able to enjoy all of the amenities that our hotel has to offer and that you had enjoyed your visit with us. Hopefully you will be back to stay soon!
"Decent hotel "
I stayed here for two nights. As this hotel is being changed from a Ramada to a BW there are still a few things they are working on. Overall the stay was good. Front desk staff were nice. Rooms clean and the breakfast had a good selection.
Thank you for your review! We are now fully switched over and have completed all of our renovations. We hope that you can stay with us again soon to enjoy our newly renovated Best Western!
"Would stay again"
Checked in here for one night before our stay in downtown. I asked if we could have a quiet room but we were put on the ground floor near the hotel swimming pool on the front. The room was pleasant and clean, it was also quite big for the two of us. The night wasn't that quiet, it's a busy road throughout the night so didn't sleep all the way through but not the worst night's sleep I've had. Breakfast here is a hot complimentary one from 6.30am-10. The hot items are toast, sausages and scrambled egg. There were a range of cold items too such as: yoghurts, muffins and some pastries. The food was average. A good range of hot drinks here, a lot of flavoured teas and coffees. We were checked in by a gentleman who was on the phone as well as sorting to our needs and on checkout, we weren't asked anything about our stay- ours keys were taken and we were thanked. We would stay again price depending but would ask for a room away from the road on the floor above
Please feel free to ask our front desk if there is a certain room type or area of the hotel that you prefer to stay in. We always try our best to accommodate these requests. I appreciate your comments and we do hope that you are able to stay with us again soon.
"Terrible stay"
Terrible couple of nights stay in June. People smoking weed by the entrance door. Afternoon front desk man said legally they can do it and wouldn't do anything about it. There was a bridal party next door, very loud at 3 a.m. still. Called the front desk, nothing really happened. In the morning the front desk staff said that 5 people called about the noise. That was the end of the conversation. The only positive was the breakfast and since it rained the whole stay we were there we got to use the hotel's laundry. Would not stay here again!
I apologize for any inconvenience that you had received. This situation should have been handled quickly. We will use this as a tool to improve. I am glad that you enjoyed our breakfast and laundry facilities.
Have any questions?
Is breakfast included in the rate?
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
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