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Best Western Hotel King George Inn & Suites, Surrey

8033 King George Boulevard, V3W 5B4, Surrey, Canada - See on a map
Best Western King George Inn & Suites - Hotel Exterior The Best Western King George Inn & Suites is ideally located in the center of Surrey. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Best Western King George Inn & Suites has a great reputation for providing guests with the best service and quality, along with an unbeatable location in the center of the city. Hotels in Surrey BC are surrounded by natural beauty and an abundance of local attractions such as fine dining and shopping. Our hotel is near the industrial park and business centers, and is a favorite for business travelers who need to be near their offices. Our hotel accommodates for companies such as WorkSafe BC, BC Hydro, RCMP/Police Officers, Kwantlen Polytechnic University and Simon Fraser University, who all regularly bring employees to Surrey. Our hotel is happy to host business travelers from around the country and North America. We are the closest Best Western to the Surrey city center and are also close to residential areas, many schools, and the Surrey Memorial Hospital. Whether in town for business or pleasure, our Surrey hotel provides guests with quality accommodations and offers long-term stay facilities. Our daily deluxe hot continental breakfast includes waffles, eggs, meat, yogurt and cereal, along with chilled juices and 100% Arabica coffee. The Best Western King George Inn & Suites is located near favorite festivals and events, such as the Annual Vaisakhi Parade. The Surrey International Music Marathon is a popular event that draws a crowd from across Canada. The Surrey Arts Centre is a fantastic, family-friendly way to spend the day, or guests can enjoy golfing, swimming and curling competitions. If you're in town for a wedding, there are several nearby banquet facilities which make traveling between parties and celebrations simple. Close to our Surrey hotel is the Grand Taj Banquet Hall and Crystal at York Banquet Hall. Eaglequest Golf Course and Morgan Creek Golf Course is just a couple of local greens that are popular for big events. Reserve your room at the Best Western King George Inn & Suites today!

Best Western

Hotel King George Inn & Suites

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Hotel advantages

  • 24-hour front desk
    24-hour front desk

Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2019
GreenLeader Partner
 
based on 622 guest reviews
NOTE ISSUED
Excellent
312
Very Good
216
Average
60
Poor
21
Terrible
13
REFER TO NOTICE
Business Business
149
Couples Couples
113
Family Family
230
Friends getaway Friends getaway
48
Solo travel Solo travel
54
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Wonderful stay"

5
User 20/08/2019

Both my husband and I enjoyed our stay. The front desk staff are friendly, Vish and the assistant Manager Nav are very helpful. Our room was very clean thanks to the amazing staff of the housekeeping dept. Best Western had the best selection of breakfast. The dining room hostess, Taran is exceptional. Other than being friendly, she made sure the dining room is clean. She also made us waffles which is very nice. We well definitely stay at Best Western again.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your lovely review! I am so happy to hear our team made your stay amazing! I will be sure to show the staff you have mentioned, your review. We hope you will visit us again on your next visit to our area! Yours Truly, Jenni-lynn Hadley General Manager

"Nice and clean with great staff"

5
isaythisisit, Edmonton, Canada 19/08/2019

Their rating was 4.8 but I tell you they were better than others with the same rating Breakfast was decent,staff was professional and polite, rooms were very clean everywhere great cleaning staff, front desk were polite and professional. Staff were informative and very helpful

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you so very much for your wonderful review. We have such a great and hard-working team at the hotel here. I am so happy to hear you enjoyed everything about your stay. We hope you visit us again soon! Yours Truly, Jenni-lynn Hadley General Manager

"An unexpected stay"

4
Robert D, Billings, Montana 19/08/2019

This was the end of our time in British Columbia and the motel had been chosen for easy access an minimal traffic, rather than for amenities. The morning we left, we had a leisurely breakfast; Best Western always offers the best motel breakfasts. The breakfast hosts, Taran and Liliana were surprisingly friendly and helpful. They went beyond any motel breakfast hosts that I've seen in my travels. All of the staff were extremely friendly helpful. I rather regret that we didn't allow more time at this motel.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking time out of your busy day to leave us such a great review Robert! We hope you visit us again in the future on your next trip to BC! I will be sure to let the staff know about your review! Yours Truly, Jenni-lynn Hadley General Manager

"So friendly!"

5
User 19/08/2019

We enjoyed our stay! Absolutely everybody was extremely friendly and helpful and went over and above. Our room was clean, the pool was fun and Taran made breakfast easy for us gluten free guests! Thank you guys very much!

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
It is great to hear you found our staff friendly and were able to enjoy our gluten-free breakfast options as well! Thank you for taking the time to leave us a review! Yours Truly, Jenni-lynn Hadley General Manager

"Hot Breakfast"

5
User 18/08/2019

Breakfast was Great plus was served hot. Taran and Liliana provided exceptional service, making us coffee and even showing my little brothers how to make a waffle. They thoroughly enjoyed it. Room service was also friendly and rooms were cleaned professionally. Would definitely recommend and would come again next year. Thank you

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am thrilled to hear you enjoyed our breakfast and our team! We look forward to seeing you again next year! Yours Truly, Jenni-lynn Hadley General Manager

"Perfect stay"

5
rajnish n, Victoria, Canada 13/08/2019

We spent two nights at the hotel. One to start our road trip and one to end. This is the perfect place to spend a night or two. The hotel and the rooms are super clean and well setup. The staff at the front desk is very friendly and helpful. The breakfast is a full spread and the young lady there is really nice to everyone and very helpful. Would really recommend it.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am delighted to hear you enjoyed our hotel! I hope you had an amazing time on your road trip and we hope to see you again on your next visit to our area! Yours Truly, Jenni-lynn Hadley General Manager

"Very comfortable and clean"

4
umbrellaman, Upper Left Coast 12/08/2019

Though not much in the neighborhood to recommend, the hotel itself is handy to make an early start for the U.S. border after visiting Vancouver. The hotel is very comfortable with well maintained and clean rooms. My wife wanted me to be sure to mention that the shower pressure was great! I want to mention the friendly reception and Taran, the breakfast room attendant. We were made very welcome. The breakfast is more than advertised with very good scrambled eggs and great coffee. Added a toasted bagel and I was set for the drive across the border.

BWKG, Front Office Manager at Best Western King George Inn & Suites, responded to this review
Thank you umbrellaman for taking the time to write a review. Glad to hear that you and your wife enjoyed your stay with us. I'll make sure to let Taran know how much you appreciated her for making you feel welcome during breakfast. We hope to see you again soon!! Yours Truly, Shawn Vink Front Office Manager

"Excellent between airport and Vancouver"

5
User 12/08/2019

This was a great place for us to stay after our Abbotsford flight that got in very late. They were very accommodating, especially the young man at reception, making sure we would be abke to check in at 2am. The room was comfortable and the hotel amenities were nice the morning after a late flight. We had a swim and hot tub after a delicious breakfast, where Liliana was very accommodating and the food was great. We only wish they had real dishes and cutlery as the amount of garbage created everyday with all the disposable plates and cutlery was bothersome. The same desk employee was very helpful telling us how to navigate the skytrain, where to get a transit pass, where to pick up the bus, and even printed us the directions to save our data usage. Overall we will do this again our next trip to BC!

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to leave us a review today! I am very happy to hear everything was great with your stay. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Taran and Liuana"

5
User 11/08/2019

Karan and Liliana were very nice to us and helped us with alot of thing they made us wafles and other things they gave us chocolate bars when we left when we were done eating breakfast they brought our Plates to the garbage or wherever for us. Thanks very much Taran and Liuna

BWKG, Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your review Aiden. We are glad our team was able to accommodate and provide you excellent service. Taran and Lilliana are a great asset to our team and we will pass on the kind feedback. We hope to see you again.

"Good customer service"

5
User 06/08/2019

Taran(Breakfast attendant) she was always there to greet us with broad smile. She was alert and on her toes to help us. Her customer service was of very high order. I found that other guests also liked her and I wish her every success in life. House keeping fleet ( Ravinder, Sharan, Aman and Sarita) these girls helped us tremendously to keep our room neat and tidy. Whenever we walked through the hallway of second floor they greeted us with a smiling face. There housekeeping skills were praise worthy. Front desk team ( Vishrut, Nina and Shawn): They were ready to help us at all times. There customer service was awesome. I wish them good luck. Assistant Manager (Nav) he helped us when needed. All together with a good team of best western employees we could stay happily and with high spirits for close to 100 days.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
WOW! What a delight it is to read your review! I could not be prouder of the team we have. We all enjoy coming to work to see our work "family". I am very happy to hear this shows in their customer service and interactions with our guests. Thank you for taking the time to leave your lovely comments about all the staff mentioned. I will be sure to print this out and show them. We do hope you will visit us again in the future! I hope you enjoy the rest of your summer! Yours Truly, Jenni-lynn Hadley General Manager

"just recently stayed at Best Western"

5
Laura A, British Columbia, Canada 06/08/2019

Staff very helpful and attentive always ready to add some forgotten item. I had forgotten napkins that was promptly brought to me with out have to ask for also being asked if I had everything I needed very polite it was a pleasure to meet and interact with this girls. Taran and Liliana

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to leave us a review. I will be sure to let the ladies know you mentioned them in your review. They are a fantastic part of our team! We hope to see you again on your next visit to our area! Yours Truly, Jenni-lynn Hadley General Manager

"Bed comfortable, room clean and the Breakfast, hot and delicious!"

4
Darlene5, Winnipeg, Canada 05/08/2019

The bed was comfortable, the room clean. Staff were very good. Breakfast, hot and delicious! So much to choose from, something for everyone. I'm a decaf coffee person and was pleasantly surprised to have a choice of strength for how strong a coffee I wanted. Staff were around making sure we got everything we needed. TARAN, thank you for your help!

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your great review! I will be sure to let Taran know about your review! We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Great property and staff"

5
User 04/08/2019

Was in area for personal reasons and chose due to proximity to my business. I travel extensively for work and see many hotels along the way. Excellent service from all staff; great pride of ownership on this one.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
It was a pleasure to read your review today! I honestly couldn't ask for better ownership, management or staff at our hotel. Everyone works so hard to ensure all guests have a safe, comfortable and memorable stay. I am so happy that this was evident to you while you were with us. We look forward to serving you again sometime soon! Yours Truly, Jenni-lynn Hadley General Manager

"Excellent location"

4
momofason, Peace River, Canada 04/08/2019

My son and I stayed at this hotel while visiting a friend in Surrey. The location made it so easy to find and it made it so easy to get to everywhere I wanted to go, including shopping malls and, of course, my friend's house. The front desk staff were a pleasure to deal with. We will definitely stay there the next time we are in Surrey.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am delighted to hear you would stay with us again! Thank you for taking the time to leave your review! Yours Truly, Jenni-lynn Hadley General Manager

"Awesome service"

5
User 31/07/2019

Taran and Liliana were phenomenal with the breakfast provided. Made sure everything was stocked and went well beyond to make sure my kids had extra fresh fruits with breakfast. Always greeted us with smiles and gave my kids hugs . Front desk staff was very accommodating. Will be back again soon.

BWKG, Front Office Manager at Best Western King George Inn & Suites, responded to this review
Thank you so much Ashley L for the review!! I'm overjoyed to hear that you had an amazing experience with Taran and Liliana!! I'll be sure to pass on your kind words to them and the front desk staff. We look forward to your next stay!! Yours Truly, Shawn Vink Front Office Manager

"A welcoming, friendly, clean place to stay."

5
User 30/07/2019

Our family group of six was only able to spend two nights there, but staff is great. Taran provides excellent customer service, especially during breakfast. Staff seems to work well together. The location was very convenient for us - wish we could have stayed longer!

BWKG, Front Office Manager at Best Western King George Inn & Suites, responded to this review
Thank you austintxtraveler50 for taking the time to write a review!! I'm delighted to know that you and your family enjoyed two nights staying with us. I agree, our staff are amazing, I'm so happy you had a great experience with them all especially Taran. We hope to see you again in the future!! Yours Truly, Shawn Vink Front Office Manager

"Friendly breakfast attendant Taran"

5
User 30/07/2019

We stayed at best western in surrey bc had really good experience in hotel, nice breakfast environment and one of their breakfast attendant was really friendly and helpful her name is Taran. We hope to come here again

BWKG, Front Office Manager at Best Western King George Inn & Suites, responded to this review
Thank you Saleha M for the review!! So happy to hear you had a really good experience at our hotel. I'll be sure to let Taran know how much you enjoyed the breakfast. Look forward to seeing you again!! Yours Truly, Shawn Vink Front Office Manager

"Home away from home"

5
User 26/07/2019

Outstanding customer service. Very clean and accommodating. Professional and courteous. Taran- keep up the friendly and excellent service. Shawn the manager, Nav at front desk and Vishrut- outstanding customer service, courteous and professional and friendly and helpful. Keep up the great job. Excellent team.

BWKG, Front Office Manager at Best Western King George Inn & Suites, responded to this review
Thank you Pranesh P for the glowing review of your stay!! I'm very proud to hear that you had a great experience with our amazing staff including Taran, Nav and Vishrut. I agree that we have an excellent team here and your kind words will definitely be passed on to the staff. We hope to see you again in the near future!! Yours Truly, Shawn Vink Front Office Manager

"Pleasant stay"

5
albert c, Calgary, Canada 24/07/2019

The staff is very pleasant and helpful.they make your days much easier to go through . The location of the hotel is ok.A shopping centre is a few blocks away.You could finish your shopping lists there without wasting your time going somewhere else.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your recent review Albert. I will be sure to let our staff know about your kind words. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Average hotel for price, decent stay"

3
lisajK2101YO, Victoria, Canada 24/07/2019

Stayed in one of the king suites for a wedding. The room was ok. We used the pullout couch for our son and there were squished up candies in between the couch cushions and the bedding, indicating the me that it wasn't very clean. Pretty average hotel. The free breakfast was decent. It was pretty expensive for what it was, but understand that it was a very busy weekend so likely prices were pushed up as it is the only hotel really in the immediate area.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you very much for bringing your comments forward Lisa. I am surprised and disappointed to learn this was your experience at our hotel. I have already spoken to our housekeeping department on ways to prevent this from happening again. Thank you for taking the time to leave your feedback. I hope you will choose us again should you find yourself in our area again. We would love the opportunity to accommodate you again and show you this is not a normal occurrence at our hotel. I hope you enjoy the rest of your summer! Yours Truly, Jenni-lynn Hadley General Manager

"Helpful Friendly Staff and Spacious Well Appointed Suites!"

4
lldekker, Whistler, Canada 24/07/2019

My wife and I stayed here for two nights, firstly in a Queen suite and then in a King suite. Both were well appointed, but we preferred the King suite, which has a full size fridge, which came in handy after shopping at Costco four blocks away. The staff in the breakfast room was friendly and helpful (Taran comes to mind) and the breakfast plentiful.We dealt with Shawn at the reception desk, who was very efficient and tried his best to accommodate our requests. We nominate him for employee of the month! The only observation we have were the noisy AC units in the bedrooms which may bother light sleepers. All in all a hotel we would recommend!

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to leave us a review lldekker. I am happy to hear you enjoyed our suite rooms! We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Comfortable Stay"

4
patricktong99, Saskatoon, Canada 22/07/2019

Service was very good, rooms were comfortable. Included breakfast and access to beverages was appreciated!! Also, internet access was helpful. (Taran) and other staff were ready to make our stay pleasant

BWKG, Front Office Manager at Best Western King George Inn & Suites, responded to this review
Thank you patricktong99 for the wonderful review!! Glad you enjoyed your stay and that you appreciated the access to our breakfast room for complimentary beverages. Also very happy to hear that you had a pleasant experience with our staff including the amazing Taran. I will let them all know of your kind words. We hope to see you again soon!! Yours Truly, Shawn Vink Front Office Manager

"Clean and friendly staff!"

5
hanhanYuen, Calgary, Canada 14/07/2019

We really enjoyed our stay here, the staff were so friendly and helpful. Rooms were really clean and comfortable. The hot breakfast was the the highlight of the trip. Taran and Liniling were super nice and helpful in the breakfast room , they always made sure the food and drinks were topped up and always help us with anything we needed. Thanks so much for a wonderful stay , we hope to see u again next year!

BWKG, Front Office Manager at Best Western King George Inn & Suites, responded to this review
Thank you hanhanYuen for taking time out of your day to write a wonderful review!! So happy to hear you enjoyed your stay with us and that you had a great experience with our staff especially Taran and Liniling in the breakfast room. We hope to see you again in the future!! Yours Truly, Shawn Vink Front Office Manager

"Excellent Service"

5
User 12/07/2019

Wonderful front desk service by Nav and breakfast was hearty and great service from Taran. Nice rooms, clean and well located. Had some business to take care of and they helped to hold a few boxes for shipping - really appreciated!

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am so happy to hear you enjoyed our staff and service! We hope to see you again soon! Thank you for leaving your review! Yours Truly, Jenni-lynn Hadley General Manager

"Updated"

5
Lauren M, Nanaimo, Canada 12/07/2019

Very nice rooms and hallways New and fresh looking even tho you would not know it by the lobby. Suites, windows open. Nice beds. Much nicer than other BWs in the area. Good for long term stay for business

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you very much for taking the time to leave us review. We are happy you enjoyed our hotel! Yours Truly, Jenni-lynn Hadley General Manager

"Best Western with High Quality Facilities"

5
461dequanc, Rochester, Minnesota 06/07/2019

My family recently stayed 1 night at this hotel. The hotel receptionists are nice and helpful while it has included hot breakfast. The most unforgotten impression of the hotel is its hot tub and swimming pool is well built with high quality of materials. The bathroom and beds are also of high quality. Even in the afternoon or in the evening the hotel has welcome fruits (apples, oranges and/or bananas) + drinking water close to the entrance of the hotel. We had a very happy stay at this hotel.

BWKG, Front Office Manager at Best Western King George Inn & Suites, responded to this review
Thank you 461dequanc for taking the time to write a review of your stay with us. I'm so happy to hear that you were impressed with our hot tub and swimming pool. Glad you enjoyed our assortment of fruits and water in our lobby. It has been a big hit amongst our guests. We hope to see you again when visiting the area!! Yours Truly, Shawn Vink Front Office Manager

"Best breakfast with great services."

5
User 05/07/2019

I was visiting from Regina,SK and stayed at this place for 4 nights with my husband and kids; the hotels rooms were clean, the breakfast was great with so many choices.The front desk staff was very helpful.Taran who works in the breakfast area was very efficient and friendly and was greeting all the guests super nicely. I would definitely come back to this place and would recommend this place to my friends and family.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I could not be happier to hear how great your stay was with us! I will be sure to let Taran know about your kind words. We look forward to seeing you again on your next visit to our area! Yours Truly, Jenni-lynn Hadley General Manager

"Wonderful beautiful location"

5
Paramvir Singh B, Chandigarh, India 04/07/2019

Very nice and peaceful location with a beautiful view of distant mountains from rooms on Front side upper floors. Very helpful and friendly Front Desk staff. Tasty Breakfast and active coordination by Taran. Overall cleanliness level very Good

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am so happy to hear you enjoyed your stay with us! I will be sure to let Taran know about your kind words. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Mother/Daughter Getaway"

5
User 29/06/2019

We came from the Okanagan to see Oprah at Roger's. The staff were incredibly friendly, helpful and accomodating. The hotel was clean. The amenities were all on point. It was a great stay! I'd happily come again.

BWKG, Manager at Best Western King George Inn & Suites, responded to this review
Thank you so much JassieKak for the review!! I am overjoyed to hear that you had a great mother/daughter getaway stay with us, and that you had an amazing experience with our wonderful team. We are very excited to have you stay with us again in the future!! Yours Truly, Shawn Vink Front Office Manager

"Breakfast Staff"

5
User 29/06/2019

The breakfast staff was excellent. Taran was especially nice, she helped my daughter and I with our dietary preferences and to inquire each morning how our day went. The breakfast choices were plentiful

BWKG, Manager at Best Western King George Inn & Suites, responded to this review
Thank you J11959 for the wonderful review!! I'm so happy to hear that you enjoyed our variety of breakfast options and it's so great to hear that Taran was able to assist you and your daughter with your dietary preferences. We look forward to seeing again soon!! Yours Truly, Shawn Vink Front Office Manager

"Breakfast staff!"

5
User 29/06/2019

We stayed 2 nights here and the breakfast staff for the complimentary breakfast were just amazing especially Taran! They were so helpful with providing for our dietary needs and making sure we had enough to eat

BWKG, Manager at Best Western King George Inn & Suites, responded to this review
Thank you so much Jody M for the review!! I am so delighted to hear that you had a great experience with our breakfast staff, especially Taran. I will be sure to pass on your compliments to the staff. We hope to see you again!! Yours Truly, Shawn Vink Front Office Manager

"great service leads to comfort."

4
User 24/06/2019

Front desk and breakfast staff (especially Taran) were exceptionally friendly. All our concerns were responded to promptly and efficiently. We were given accurate directions to the sky train which took us right downtown where all the action is.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your review Frederick. I am so pleased to hear you felt comfortable during your stay with us. We appreciate you choosing our hotel and look forward to seeing you again in the future! Yours Truly, Jenni-lynn Hadley General Manager

"Exceeded Expectations"

5
Heather L, Boise, Idaho 23/06/2019

This was our last hotel on our vacation and we weren't expecting much since we didn't have any activities planned and weren't close to any tourist attractions. The breakfast and kitchen staff were very helpful and the facility was clean. The swimming pool was nice as well. The only thing I'd change is less chlorine in the hot tub.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to leave us a review Heather. I am so happy to hear you found us 5 out of 5! We hope to see you again in the future should you visit our area again! Yours Truly, Jenni-lynn Hadley General Manager

"Great service"

5
User 16/06/2019

Taran and Nav were very kind and provided great customer service. Breakfast was fully stocked all for days we were. Check in was a little confusing as we had booked through hotel.com and our reservation was cancelled by the hotel. Nav quickly took car of us and even saved us a little money. That being said we missed out on the hotel rewards program. No biggie. Overall very clean and pleasant

BWKG, Management at Best Western King George Inn & Suites, responded to this review
We appreciate the great feedback, We are glad Nav was able to help you in this confusion and we were able to provide you with a great stay. We will definitely pass on the awesome feed back to Nav and Taran. Hope to see you again! Yours Truly, Management

"Clean & Comfortable"

4
User 14/06/2019

Read the reviews before booking and they are accurate. we were there for 3 nights Clean, comfortable rooms. Friendly staff. Nice touch of having notes left by house-keeping great breakfast selection A little further from Vancouver than we were expecting. Located at a fairly busy intersection. Not a lot within easy walking distance.

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you for the review LizzieBeMe. I'm so happy to hear that our great reviews lead you to an excellent stay with us. We hope you stay with us again when visiting the area!! Yours Truly, Shawn Vink Front Desk Supervisor

"road trip"

4
User 13/06/2019

This good hotel is part of the ever-reliable chain. It is handy for the main highway and access to the downtown skytrain. We were well-served at breakfast by the friendly waitress Taran. Indeed, all the staff made for a pleasant stay.

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you for the review Vacation286229. Happy to hear that you had a pleasant stay with us and that you enjoyed the breakfast and the assistance of our amazing breakfast attendant Taran!! We look forward to seeing you again in the future!! Yours Truly, Shawn Vink Front Desk Supervisor

"Was charged for smoking inside when we never did"

1
User 12/06/2019

Was changed extra 120 for smoking inside when we never did and we even complained on arrival that the hallways and room smelt like weed and next day we were charged 120 for smoking but we never did. Owners son charged us for somthing we didnt do.... MONEY GRAB DO NOT STAY HERE

BWKG, Front Office Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your review Deepak. Unfortunately in your case after further inspection of the security footage and the room after check out we charged the additional amount. This was due to someone in your party smoking in the room and we are a 100% non-smoking property. If you have any other concerns of this matter feel free to contact us via email [email protected] Yours Truly, Management

"Exceptional Experience!"

5
User 11/06/2019

We loved our stay at the Best Western King George Inn & Suites. Staff members were remarkable...extremely friendly, efficient and professional. We were especially impressed by Taran! She was incredibly kind, helpful, compassionate and absolutely delightful! Our room was clean and comfortable, and the Inn was located close to the transit line. We would definitely return!

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you so much JudithMBD for taking time out of your day to write us a review!! I'm delighted to hear that you loved your stay with us and thank you for your kind words about our staff especially Taran, I'm glad they all made your visit enjoyable. We hope to see you again soon when you visit the area!! Yours Truly, Shawn Vink Front Desk Supervisor

"It was a great stay at best Western King George Inn & Suites"

5
User 11/06/2019

Overall my stay at Best Western King George was wonderful but more wonderful experience I had at the Breakfast service at Best Western King George was a very wonderful and a great experience specially the attendant serving and seeing over on She was awesome and very helpful her name is Taran She is very helpful and very wonderful lady she took very good care of my stay Taran was very helpful and she went out of her way to make my stay excellent I really appreciate no service she always came and asked if we need any thing I am very thankful for her service please let her know that I said thank you and she is very awesome attendant At your hotel Thanks

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you Mohsin Ali K for the wonderful review!! I'm so happy to hear that you had such a great experience with our amazing breakfast attendant Taran. We are very proud to have her as part of our team. I'll be sure to pass on your glowing review to Taran. Hope to see you again soon!! Yours Truly, Shawn Vink Front Desk Supervisor

"Amazing service"

5
Maya A, Hamilton, Canada 07/06/2019

I stayed mon-fri at the best western and am very impressed with the overall experience. The rooms were very clean, and the service was impeccable. Every morning Taran Gurjit greeted me with a smile and made sure I had all of the bananas I needed ;)

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you so much Maya A for taking the time to write a review about your stay. Happy to hear that you had a great experience especially with our wonderful breakfast team Taran and Gurjit. I'll be sure to let them know how much you appreciated the bananas!! We hope to see you again!! Yours Truly, Shawn Vink Front Desk Supervisor

"Absolutely amazing"

5
Raurie, Sarnia, Canada 05/06/2019

We had a fantastic time at this hotel. The staff was amazing, the hotel was clean, we loved the breakfast. Every morning when we went to breakfast, we got a smile, a good morning and genuine interest in conversation. I would stay here again and would definitely recommend it to anyone.

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you so much Raurie for the review!! We are ecstatic to hear you had a fantastic stay with us and I'm overjoyed to know you had a great experience will all of our staff including our wonderful breakfast attendant Taran!! We are very grateful you chose to stay with us and very appreciative of recommending us to others. We look forward to having you with us again in the near future!! Yours Truly, Shawn Vink Front Desk Supervisor

"Repeat Business"

4
User 05/06/2019

Friendly, efficient desk staff, very welcoming. Housekeeping always happy to help. Taran's breakfast service is excellent. Repeat business customer receive warm welcome and even a Christmas thank you card every year.

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you cccchhh for taking the time to write us a review!! I am delighted to hear you enjoyed yet another stay with us, we are very grateful!! I'm also very happy to see our amazing staff recognized, they all work very hard. We look forward to seeing you on your next visit! Yours Truly, Shawn Vink Front Desk Supervisor

"Great Stay at the Best Western"

5
User 01/06/2019

My daughter & I had a great stay at Best Western King George Inn & Suites last week. The service was exceptional by all. We juggled a baby, 2 rooms, & a work schedule for 5 days and it all worked out well. Special thanks to TARAN in the Breakfast lounge. She was so helpful setting up the baby at the table every morning. The food was delicious and the place was very clean & well kept. Thanks to the girls who cleaned the rooms as well. And the guys on the desk were AMAZING!!

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you so much for taking the time to leave us such a wonderful review! I'm glad we were able to make your stay enjoyable and all that juggling worked out well!! I'm so happy to see our amazing staff recognized, I will be sure to let everyone especially Taran know that you had a great experience with them. I am thrilled to hear you had a great stay with us and I hope we will see you again soon! Yours Truly, Shawn Vink Front Desk Supervisor

"Could not have been nicer!"

5
leawatkins, Richland, Washington 31/05/2019

We stayed one night at the King George and we would definitely stay again if in the area. We were greeted by NAV, one of the nicest and most dapperly dressed young men we have met in a long time. He was very friendly and helpful. He soon realized that he has family in our hometown so we had a nice conversation. The room was very clean, comfortable and had everything we needed. There are nearby restaurants and this was a good location for driving out to the ferry the next day. It also is a good location if you are going to downtown Vancouver. Breakfast was fine and the host, Taran was very helpful and friendly. Thank you for a great stay!

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you so very much for your lovely review leawatkins!! Nav was very happy and appreciative to read your review and he enjoyed the conversation he had about your hometown. Glad you had a great experience with Taran in our breakfast room as well. Thank you again for taking the time to leave your review and we hope to see you again on your next visit to our area!! Yours Truly, Shawn Vink Front Desk Supervisor

"Fabulous customer service, comfy beds"

4
GundersonFamily, St. Albert, Canada 31/05/2019

Fabulous customer service, they go above and beyond. The hotel was clean, the rooms were updated and the beds were comfortable. The lady at the front desk was on by herself, she was so helpful and despite being the only staff member she still fulfilled all of our requests without any problem.

"Excellent stay"

5
User 22/05/2019

Highly recommend it and will stay again at this hotel on my next visit . All the staff were very pleasant , rooms were very clean and service was excellent . Every morning splendid , very friendly especially from Taran.

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you John S. We are delighted to hear you enjoyed your stay with us!! Thank you very much for sharing your experience!! We appreciate you taking the time to write your review and recommending us to others. We look forward to seeing you on your next visit!! Yours Truly, Shawn Vink Front Desk Supervisor

"amazing stay"

5
User 21/05/2019

Went for a wedding and stayed here, was a great experience. Very friendly and homely staff that helped us so much special thanks to Taran for taking great care of us. Will definitely have to return soon.

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you so much mandeepdhillon79 for taking the time to write us a review. I am happy to hear you had a great experience with us especially Taran. I will let all the staff know how much you enjoyed your stay!! We hope to see you again soon!! Yours Truly, Shawn Vink Front Desk Supervisor

"No worries"

5
User 20/05/2019

Price was bit high since I use your hotel for business purpose with lower rate. Hopefully more rooms less budget may be better. You ask too many questions for survey since many items are duplicated and may be answered differently.

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to write a review of our hotel. We appreciate your feedback!! Yours Truly, Shawn Vink Front Desk Supervisor

"Great Value"

5
230tvt, Regina, Canada 19/05/2019

The whole experience was positive. From check in, room service, and dining area the service was great. In the Dining Room, the service of Taran/ Gurjeet was friendly, courteous and highly responsive to all the needs of people eating there.They really showed they cared.

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you 230tvt for taking time out of your day to write us a review!! I love to hear that you had a great experience with us and thank you for the wonderful words about Taran and Gurjeet, I'll let them know how much you appreciated them. Thank you again and we hope to see you again in the near future!! Yours Truly, Shawn Vink Front Desk Supervisor

"Enjoyed Our Visit"

5
wemblelw63, Victoria, Canada 15/05/2019

On a quick trip for a course. Lovely hotel. Very nice welcome at the reception desk. Friendly lady! Spacious clean room. Very comfortable. Breakfast was delicious! Nice selection and the sausages were excellent!! Taran the breakfast attendant was very nice and attentive to all that arrived for breakfast. Thank you!

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you for the review wemblelw63. Very happy to hear you enjoyed your visit with us, and that you loved our breakfast and the sausages!! we hope to see you again soon!! Yours Truly, Shawn Vink Front Desk Supervisor

"Very nice"

4
User 10/05/2019

A very nice place to stay. A lovely Phillipino woman checked us in and mentioned she had family from our city. A pleasant welcome indeed. The room was very clean, comfortable beds, laundry facilities were an added bonus. Breakfast was the standard continental but the coffee was excellent! A young woman named Taran makes sure you are completely taken care of. I recommend this hotel if ever in Surrey!

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you for the review. I'm so delighted to hear that you had a great experience with Nina at check in and Taran during breakfast, those two are amazing members of our team. Glad you had an enjoyable stay and we hope to see you again soon when you are in our area!! Yours Truly, Shawn Vink Front Desk Supervisor

"Appreciate Ms Ravinder Kaur"

5
sidaks2019, Janakpuri, India 08/05/2019

Hello All, I would like to appreciate Ms. Ravinder KAur in housekeeping who made my stay memorable. She is a very gentle, respectful and helping lady. This is my second stay in the last four months and each time she showed the same respect and sense of helpfulness.

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you so much sidaks2019 for the review and the thoughtful and kind words about our housekeeper Ravinder. I'm overjoyed to know that she made your stay memorable. I will make sure she knows how much you appreciated her. Thank you for choosing to stay with us!! Yours Truly, Shawn Vink Front Desk Supervisor

"Great staff, comfortable rooms"

5
User 06/05/2019

We have stayed here many times when visiting family. The front desk staff are friendly and accommodating,. The breakfast has many good options, including several gluten free bread/cereal/muffins. Taran was particularly accommodating and very helpful. Highly recommended,

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you Gillians1327 for taking the time to write a review. I'm glad you had another great stay with us and thank you for the lovely comments regarding our staff, especially Taran. It means a lot to all of us to know that you highly recommend our hotel, we appreciate it!! Yours Truly, Shawn Vink Front Desk Supervisor

"Wonderful first-time stay experience"

5
YuktiS99, New Delhi, India 06/05/2019

One of the best hotel experiences I have had! Though I stayed with my family for 2 weeks, it never seemed like we were staying at a hotel. The affectionate behavior of the staff (including front desk) was heart-warming. Taran, the sweet girl at the breakfast would greet us everyday with a warm smile and greeting. She was such a joy to speak to and share India stories! Nav, Nina, and Shawn at the front desk would check on our everyday itinerary to make sure we were experiencing our travels in Vancouver in the best possible manner. Almost half of the itinerary was created over conversations with Nina and Shawn (Thank You!!). They have a fantastic understanding of the city and happily shared their personal travel experiences which helped me plan my travels better. Vancouver weather is quite famous to be wet, sunny and dry all in the same day. They were sweet to recommend what day should we visit Victoria/whistler and distant places and My parents and I look back at the stay with such fondness and joy. Thank you so much, everyone, for giving us a beautiful memory. I will be sure to recommend the hotel to all my friends and family traveling to Vancouver. Location wise, the hotel is in the heartof, Surrey. Very close to the Skytrain (12 minutes by bus) and 45 minutes to Downtown.

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you Yukti for taking the time to write a very thoughtful review. We are all very proud that your visit with us was one of the best hotel experiences you have had. We have a fantastic team and I'm happy they were giving the customer service we take pride in. I'm elated to know you had a great time interacting with Taran in the mornings, she is amazing in the breakfast room. I'm absolutely thrilled to know you had such an enjoyable time here in B.C. and it was our honor and pleasure to assist you in planning out places to check out and to share our own unique experiences of those places. Thank you again for taking your valuable time to give us your feedback on your stay. We are very grateful you chose to stay with us and very appreciative of recommending us to your friends and family. We look forward to having you with us again in the near future. Yours Truly, Shawn Vink Front Desk Supervisor

"Great stay reasonable price"

5
User 03/05/2019

Favourite vancouver area hotel. Easy location for transit. Safe enough area. Clean, comfortable, and the most hospitable staff we have ever had in a hotel. Generally the front desk staff remember us and ask us about what shows we are returning for. Personal notes from the cleaning staff. Breakfast staff are consistantly friendly (this stay was a Taran who checked on our wants and needs). We even received a personalized christmas card a couple of years ago because we stayed so frequently:)

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to write us a review Jen B. I am so happy to hear that we are your favourite Vancouver hotel and that you had a great experience with our staff!! We are very thankful that you stay with us often when you are in the area. We hope to see you again soon!! Yours Truly, Shawn Vink Front Desk Supervisor

"best little hotel in surrey"

5
User 29/04/2019

EXCELLENT hotel. My home away from home. Everything is close by, but the best is the STAFF! Always there for you. Clean rooms, working amenities and a great breakfast. I have stayed with this hotel since it opened and it just keeps getting better. Superb hotel for your buck!!!!

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you so much for your delightful review MarileeS14!! So happy to hear that you always have a great experience with our amazing staff. We are very appreciative of your business since the day we opened and we always look forward to seeing you!! Yours Truly, Shawn Vink Front Desk Supervisor

"Excellent place for a family"

5
User 28/04/2019

The best place for a family. Friendly staff and perfect services. We enjoyed the breakfast buffet which prepared by a lady named Taran, who is very friendly and helpful. Individuals at the front desck were very helpful and professionally deal with any problem customers face.

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you Regina for the thoughtful review!! I'm so happy to hear that you and your family had a great stay with us. Glad you enjoyed the breakfast and your experience with Taran and the rest of our staff!! We hope to see you again soon!! Yours Truly, Shawn Vink Front Desk Supervisor

"Great Place to Stay in Surrey"

5
Sonjapeegee, Prince George, Canada 26/04/2019

Great place to stay! The room was clean and the staff were very helpful in directing us to nearby amenities. The continental breakfast was included in our room rate and had a variety of food for both my husband and I to enjoy. We would definitely stay here again!!

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you for your recent review Sonjapeegee!! So happy you had a great stay!! We hope to see you again soon!! Yours Truly, Shawn Vink Front Desk Supervisor

"Excellent Stay!"

5
Marisa B, Calgary, Canada 23/04/2019

Came in later in the evening, but Nina- I believe, was at the front desk and was on the ball. Treated my sister and I so well, the beds were very comfy, breakfast was excellent. Will definitely stay here my next visit to Vancouver

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you for your kind words Marisa B. I am delighted to hear you and and your sister had a great experience with Nina and that you enjoyed your stay with us! We look forward to seeing you again!! Yours Truly, Shawn Vink Front Desk Supervisor

"A real gem"

5
Echonuker, Terrace, Canada 22/04/2019

This hotel's staff puts customer service at the top of their priority list. Great people, very attentive. The complimentary breakfast was terrific. Taran was there to make sure you were happy with everything. The rooms were clean and comfortable. Each day the housekeeper left a note thanking me for staying and wishing me a great day. I didn't wander the area on foot (this is Surrey, after all) as I was by myself, so can't comment on surrounding amenities.

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you so very much Echonuker for taking time out of your day to write a detailed review about your stay with us!! I am delighted to hear you enjoyed your stay with us. I will be sure to display your review for all the staff to see! It's so great when I can show them how their customer service is recognized! We hope to see you again soon! Yours Truly, Shawn Vink Front Desk Supervisor

"Family wedding weekend"

4
T B, Victoria, Canada 21/04/2019

Very clean, excellent breakfasts, and friendly service! Although it was a little pricey, we would definitely stay here again. Although it is not within walking distance of much, the Robins Donuts next door could come in handy. However, the hotel even has complimentary cookies and fruit by the door!

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you T B for taking the time to leave us a review. We are happy to hear you enjoyed our friendly service and our breakfast!! We hope you will visit us again soon!! Yours Truly, Shawn Vink Front Desk Supervisor

"A Lot of Effort Goes Into Assuring a Good Stay!!"

5
Marietta P, Huntsville, Alabama 18/04/2019

We had a lovely reception - check in was pleasant and we were able to check in early by calling ahead. They have fruit in the lobby at all hours and the breakfast room is open throughout the day for guests to help themselves to coffee and juice. Cookies are set out around 1500 daily. There is a fruit bowl in the lobby that is always full. They do a super job of making you feel welcome. As diamond select, we received a lovely upgrade to a suite that was very, very nice. The furnishings were all in good shape and the room included a full kitchen area with all of the utensils needed for cooking - to include a four hob cooktop. They have a Keurig machine and stock all the K-cups you would need - including a bold choice. The cleaning team seems to be constantly busy up and down the halls and in the rooms keeping everything nice and clean. They serve a hot breakfast of scrambled eggs, bacon (one day they had sausage), yogurt, bread, pastries, waffles and cereal. It is nice to have and everyone can find a little something to get them going in the morning. We will happily return.

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you so much Marietta for taking the time to write a wonderful and thoughtful review. I am absolutely thrilled to hear you enjoyed your stay with us. Since we've put out fruit and cookies in the lobby it has been a big hit with our guests, glad you enjoyed the wide variety of breakfast items also. Thank you again for taking time out of your day to write this thorough review. We would be delighted to see you again on your next visit to our area!! Yours Truly, Shawn Vink Front Desk Supervisor

"Long Stay"

4
User 17/04/2019

I needed a hotel for a long stay. I chose this hotel for its closeness to shopping, parks, and rapid transit into Vancouver. Check in was smooth and staff welcoming. Housekeeping staff are hardworking, cheerful, and responsive to requests. The included breakfast is generous and varied, both hot and cold choices. Because of the long stay, I noted that the high standard was consistent. I enthusiastically recommend this hotel.

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
I'm delighted to hear you enjoyed your stay with us! We are a popular location for travelers who commute to Vancouver to do sightseeing etc. We are centrally located near the malls and parks which makes it convenient. I am also happy to hear you enjoyed our staff and your experience overall!! We look forward to seeing you again in the future. Thank you for your review!! Yours Truly, Shawn Vink Front Desk Supervisor

"Very clean. Great staff. Great hot breakfast"

5
Stay67390763551, Hamilton, Canada 16/04/2019

Our visit consisted of 11 days. Would go back and stay for a month without a second thought. I needed a vacation as I care for a mom with Alzheimer's and my sister in BC took over her care while I relaxed. I enjoyed the pool. The hot tub was the best. No I think breakfast was the best. Thank you

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to write a review. I'm glad you had a relaxing 11 days with us and enjoyed your stay!! We hope to see you again soon!! Yours Truly, Shawn Vink Front Desk Supervisor

"Nice room, nice staff, close to transportation"

4
kpl200, Boise, Idaho 13/04/2019

The room was nice The staff were very nice and helpful. This property is close to public transportation (a couple different bus lines). It was great being able to convert currency from US to Canadian.

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to offer us a review. I am delighted to hear you enjoyed our hotel. We look forward to seeing you again very soon! Yours Truly Shawn Vink Front Desk Supervisor

"Soccer Tournament"

4
User 04/04/2019

We stayed here when attending the Adidas Cup soccer tournament in Surrey. Great stay but we were placed beside the kitchen and were awoke at 5 am every morning with people preparing breakfast. Everything else was great but we were told we couldn't change rooms as they were full.

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you Maps03416939972 for taking the time to write a review regarding your experience with us. I am disappointed to hear that we weren't able to put you in a quieter room. We hope you give us another try next time you are in the area!! I am glad to hear that everything else was great with your stay with us!! Yours Truly Shawn Vink Front Desk Supervisor

"Excellent Hotel Breakfast server TARAN"

5
User 01/04/2019

Staff is friendly and professional. Sharanjeet was excellent keeping our room clean and spotless during our stay, Taran was always friendly and helpful when having breakfast. The breakfast room was well stocked, clean, and comfortable. Pool and hot tub weere great to relax in the evening.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to leave us a review! I am delighted to hear you enjoyed our friendly and professional staff. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Breakfast server TARAN"

5
geraldlightburn, Kelowna, Canada 01/04/2019

We were in Burnaby for the Shun Yun Show which was excellent We had great service from the front desk and the breakfast room. The selection was really good pancakes waffles good selection of Jams hot and cold cereals,bacon, sausage, egg,juice, coffee, tea the service was excellent Taran was very helpful in the breakfast room. She helped me with finding the hot water and the butter for my waffles very pleasant young girl Taran is definitely a keeper lovely smile too thanks for all your help Taran hope to see you again

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your kind words regarding Taran. We will be sure to show her the review. We hope to see you again soon on your next visit to our area! Thank you! Yours Truly, Jenni-lynn Hadley General Manager

"Breakfast and Cleanliness"

5
User 30/03/2019

Hotel is very clean and well maintained. Sarieka's efforts to keep our room fresh and clean were certainly noticed. She kept our room in top notch condition. Also, Taran went out of her way to make our breakfast experience very enjoyable. The breakfast room was neat and tidy, well stocked, and decorated tastefully. We had a very positive experience.

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to write us a review!! It's great to hear feedback about our amazing staff!! I'll be sure to let Sarieka know that you appreciated her efforts in keeping your room clean and maintained during your visit. I'll also let Taran know how much you enjoyed your breakfast experience with her. So happy that you had a positive experience visiting us and we hope to see you again in the near future!! Yours Truly, Shawn Vink Front Desk Supervisor

"Cleanliness and Breakfast"

5
Travel02287958100, Sydney, Canada 30/03/2019

Very clean hotel. Guest room was well maintained by Sarieka . First class service.Taran made our breakfast experience very enjoyable. The breakfast room was well stocked, clean, and comfortable. Well done by all staff.

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to offer us a review. I am glad you had such a great experience with both Sarieka and Taran. I am also happy to hear you enjoyed your stay with us. We hope to see you again when you are in our area next!! Yours Truly, Shawn Vink Front Desk Supervisor

"Great hotel at a reasonable price."

5
Lorraine T, Saskatoon, Canada 28/03/2019

The BW on King George is so central for us visiting an ill relative and it is more reasonable than any hotel closer to Vancouver. The staff is very helpful and smiles abound. The free breakfast in the morning is a great way to start the day with dinner plate size waffles, eggs and bacon or sausage, fruit, toast ,yogurt, coffee, juice and anything else you could think of. Taran who is there smiling every morning is a happy wonderful addition to the hotel.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your lovely review. I am delighted to hear you enjoyed our hotel and staff. We look forward to hosting you again! Yours Truly, Jenni-lynn Hadley General Manager

"Friendly and Accommodating!"

5
Carolynn M, Penticton, Canada 27/03/2019

My husband had a recent stay at [email protected] and we were quite pleasantly surprised by the high quality and standards of this little hotel. Very pleasant front desk for check in and check out! Rooms were up to date, linens were fresh and generously supplied, as well as toiletries. The pool and weight room were neat and clean with adequate lighting and sitting. The only thing with this area is that there is no washroom in that particular area. Loads of large fresh towels are provided with an open shower area. Breakfast room was clean, cheerful with so many choices! Staff was courteous, smiling and very accommodating (Taran would greet us with a smile, find us a table and assist with anything else we could possibly want! Coffee machine offered 3 different kinds of decaf! A real bonus for those of us who can't drink caffeine. Housekeeping were friendly and ready to supply our every need. General staff would greet us, no matter what area of the hotel we were in. We could always find parkiing and the hotel was very quiet.

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you so much for an amazing and thoughtful review. I am absolutely thrilled to hear you enjoyed your stay with us AND most importantly our customer service. We have an excellent team here!! I will be sure to pass your comments on to them!! Thank you again for taking time out of your day to write this thorough review. We would be delighted to see you again on your next visit to our area! Yours Truly, Shawn Vink Front Desk Supervisor

"Another very good stay"

5
Ed H, Vernon, Canada 26/03/2019

We have stayed at this hotel on a few occasions over the past few years, usually for soccer team tournaments. This time we stayed just for a family overnight after returning from another trip. The hotel is clean, well maintained, with friendly front desk staff and housekeeping staff, comfortable beds, good wifi, clean bathroom with lots of high pressure hot water, well set up parking, and a decent breakfast. There is perhaps not as much variety as we would like for the breakfast, but it provides a good basic meal. The hotel is close to some restaurants like Swiss Chalet within walking distance, and definitely centrally located to drive to others. Despite the busy street, the room was very quiet. The price is very reasonable. Overall, we have not been disappointed in this hotel in the past and it was good again. We will definitely stay here again..

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you Ed H for taking the time to write us a thoughtful review!! I am delighted to hear you enjoyed yet another stay with us!! I'm also very happy to see our amazing staff recognized, they all work very hard. We look forward to seeing you again soon! Yours Truly, Shawn Vink Front Desk Supervisor

"My Best Wesytern Stay in B.C."

5
Road57404960938, Portland, Oregon 17/03/2019

As usual B.W. Went beyond their way to make my stay as comfortable as I would like. My ONLY choice of stay in B.C. Period. I did not have a reservation as I was supposed to stay with family but when there is B.W., choice was simple. I came in late Saturday night and they were able to find a room for me.

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you so much Road57404960938 for the review. I'm so happy that you had a comfortable stay and very grateful that you continue to choose us and Best Western as your choice hotel when visiting the area. I'm glad we were able to accommodate you. We look forward to seeing you on your next visit!! Yours Truly, Shawn Vink Front Desk Supervisor

"Always a great stay"

5
User 17/03/2019

We come here twice a year and all the staff are very welcoming and accommodating. The rooms are comfortable and clean. The breakfast staff Taran and Gurjit are always warm and helpful and willing to get you anything you need. I definitely recommend staying here.

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you April A for choosing to stay with us again!! I am very delighted to hear you continue to enjoy our hotel, staff and amenities. I'll be sure to let Taran and Gurjit know how much you appreciated them. We look forward to seeing you on your next visit!! Best Regards, Shawn Vink Front Desk Supervisor

"Great service!"

5
User 17/03/2019

Excellent hotel with friendly staff and great service. The complimentary hot breakfast is wonderful. Taran and Gurjit made sure I had everything I needed by offering gluten-free options! The room was very comfortable with Keurig coffee machine, microwave and fridge...everything we wanted. We will definitely stay again!

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you Global748078 for your lovely comments regarding our staff, especially Taran and Gurjit. I am happy to hear you enjoyed our hotel and our service including our breakfast. We hope to see you again soon!! Best Regards, Shawn Vink Front Desk Supervisor

"Emergency stay"

4
Passenger66198334222, Surrey, Canada 13/03/2019

We had to stay at a few hotels do to a flooding at home and found that the Best Western was the best place to stay at and will stay there again without hesitation. The room was clean and bed was very comfortable and the breakfasts were excellent.

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you for your recent review! I am so sorry to hear about the flooding. I'm glad we were able to accommodate you and I'm very happy you enjoyed your stay with us. We hope to see you again soon! Yours Truly, Shawn Vink Front Desk Supervisor

"Very Accomodating Hotel"

4
User 09/03/2019

We really enjoyed are stay! The staff was really friendly and nice especially Nina, Taran, Gurjit! The swimming pool and hot tub really liked my son. If we're going back next year in Vancouver we will definitely choose to stay here at Best Western. You guys are Awesome! Thanks

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
I am so pleased to hear you enjoyed your stay with us. Thank you for your kind words about our staff especially Nina, Taran and Gurjit. We have such an excellent team here that works very hard. I will be sure to show them your review. I'm also very glad that your son enjoyed our swimming pool and hot tub. We look forward to seeing you on your next visit to our area. Thank you again for taking the time to write your review. Yours Truly, Shawn Vink Front Desk Supervisor

"Our GOTO place when we visit Surrey!"

5
User 07/03/2019

Great service and very convenient location! We have family in Surrey and visit often. We really enjoy our stay here. The breakfast staff is very friendly and helpful (Taran and her co-worker were awesome!) Other things I liked: They gave us a room with a kitchenette when we asked, the rooms are clean and they will give you things you need, they have vegan and GF options, they give you good quality fruit and water to go and they really seem to care about you having a great stay there. I've stayed here about 10 times and the new management is even better than before. Thanks Best Western Surrey for taking good care of us! :-))

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you for choosing to stay with us again when you come out to visit family and for taking the time to leave a great review for the Trip Advisor Community. I am delighted to hear you continue to enjoy our hotel, staff and amenities and I'm glad we were able to accommodate you with a kitchenette room when you asked. Thank you also for your lovely comments regarding our breakfast staff including Taran . I will be sure to display your review for the staff to see!! We look forward to hosting you again on your next visit to the area!! Yours Truly, Shawn Vink Front Desk Supervisor

"Wonderful Stay"

4
User 06/03/2019

Had a great time staying here! Room was quite spacious and beds neatly done. Breakfast was decent too and the girl named Taran is doing a wonderful job there. She took good care of us and even offered to make waffles too! Would definitely be back :)

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you so much for taking the time to offer us a review. I am happy to hear you had a great time staying with us! I will be sure to let Taran know you appreciated her service. We hope to see you again soon! Yours Truly, Shawn Vink Front Desk Supervisor

"Friendly staff Good breakfast"

5
User 06/03/2019

Nina from the front desk has been very helpful with our booking and our check out. She made sure our stay is a pleasant and enjoyable one. Taran , staff in the dining room has been very good to us. Makes our breakfast an enjoyable one.

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to offer us a wonderful review. I'm glad your stay was pleasant and you enjoyed your time here with us. I'm very happy to see our amazing staff recognized, I will be sure to let Nina and Taran know that you had a great experience with them. Yours Truly Shawn Vink Front Desk Supervisor

"Home away from home"

5
Petronellatart, Renton, Washington 06/03/2019

This is one of the better hotels we've stayed at. From the moment we walked in the door to the minute we left, the staff we encountered were all very pleasant and helpful. We had a slight problem with the room we were originally assigned, but since we checked in early enough the front desk clerk (I believe his name was Shawn, but I'm terrible with names) was able to get us a different room which was just as nice if not better. I got the sense the hotel staff actually cared for the comfort of its guests because we put out the "Do Not Disturb" sign while we were there and housekeeping left us a note to let them know if we needed anything. We also saw a maintenance worker doing some touch-up painting, which told me they wanted to keep the hotel as nice as possible. We loved the whole feel of a small one-bedroom/studio apartment, as the sleeping area was an actual room, and the kitchenette area came equipped with most if not all the basics anyone would need (the usual appliances, plus a toaster, cooking utensils, mixing bowls, a colander, and other stuff). This made it easy (and healthier) for us to not have to worry about limiting ourselves to eating out or frozen dinners. Breakfast was the typical fare of cereal, pastries, yogurt, hard boiled eggs, waffles and the added bonus of scrambled eggs and sausage. Not the most extensive menu I've seen but they did offer gluten and dairy free options upon request. Definitely will consider this our first choice next time we come to Canada. Thanks Shawn and Nav, for making our stay very enjoyable.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
We are very glad that you not only enjoyed your accommodations, but everything else as well. A home away from home is what Best Western King George strives to provide for guests. Yes, from the moment you make your reservation we are working to provide the best stay for you. Through guest feedback, knowledge and research we make every effort to provide the little things that matter and add up to the big picture. Thank you for taking your valuable time to give us feedback on your stay. We do look forward to having you with us again in the future. Jenni-Lynn

"Satistied with our stay"

5
User 03/03/2019

We got a room with 2 queen bed. The place is clean and the amenities are excellent. The pool was small but good enough for us - my husband, my 5 year old son and I. Our overnight stay includes a free breakfast buffet which is actually very good since we do not need to go out already. Overall, we had a delightful experience with our stay and would definitely come back!

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you Jenifer so very much for sharing your experience with us. I could not be happier to read your review today!! I am delighted to hear you enjoyed your stay, the pool and our breakfast. We hope to see you again soon on your next visit to our area. Thank you again for your review! Yours Truly, Shawn Vink Front Desk Supervisor

"Comfort stay"

5
User 27/02/2019

We stayed during 5th to 9 Feb 2019. Overall it was very good stay. I have visited 2nd time BC and both time I stayed in same hotel. Very friendly staff. Specifically we had good experience with Ms. Taran and Gurjeet.

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
I appreciate you taking the time to write your review and are delighted to hear you enjoyed yet another stay with us!! We are so proud to have Taran and Gurjeet as part of our team! I will be sure to let them know that you had such a great experience with them. Thank you very much for sharing your experience!! We hope to see you again soon!! Yours Truly, Shawn Vink Front Desk Supervisor

"My stay in Best western king george"

5
Ganesh P, Redmond, Washington 26/02/2019

I stayed there for 6 days. Room is good and neat. Well maintained. They have free breakfast, which was well managed by the staff Taran. Room service people are also friendly and does their job good. Overall a safe place to stay with some good restaurants nearby.

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you so very much for your thoughtful review, I'm glad you enjoyed your 6 days with us and I'll be sure to let Taran and the staff know that you had such a great experience. We hope to see you again soon on your next visit to our area!! Yours Truly, Shawn Vink Front Desk Supervisor

"Great staff at this location"

5
User 25/02/2019

The room was clean and adequate and there were supplies of shower items. The breakfast could have used more of a variety of cereal and some fruit yogurt would have been nice instead of the plan; however, Taran & Gorjit were very courteous and helpful and made us great waffles and asked multiple times how they could be of assistance.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to leave us a review. We are happy to hear you enjoyed our customer service! We hope you will visit us again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Great place"

4
Vacation10311311288, Bellevue, Washington 20/02/2019

Had a great time at Best Western King George. The Front Desk employee Shawn was super helpful and gracious about our check in and out times. The hotel was in a great location .. near the border and near the party we had to attend. Room was clean and the staff were helpful. Thank you!

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your recent review and for your kind words about our staff and specifically Shawn. I will be sure to show him your comments. I am delighted to hear you enjoyed your stay with us! We look forward to seeing you again and having you become a regular at our hotel. Thank you again for taking the time to leave your review! Yours Truly, Jenni-lynn Hadley General Manager

"Clean, comfortable and wonderful staff"

5
User 18/02/2019

I've stayed at different Best Westerns and they've all been good but this stay was the best. The room was clean and comfortable and the pool and hot tub were very well maintained. ALL the staff were so friendly and helpful. Taran & Gurdit who looked after the breakfast room made sure the trays were full, the food was hot and Taran would come and check with us to see if there was anything else we needed. We didn't have a car so relied on the bus and skytrain. The bus to the King George train station is a 2 minute walk across the street from this hotel and we could take the skytrain to Metrotown in Burnaby or downtown Vancouver so this hotel is in an ideal location.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your lovely review Jayne. I am overjoyed that you found your stay with us to be the best so far! I will be sure to show the staff your wonderful review. We look forward to seeing you again in the future! Yours Truly, Jenni-lynn Hadley General Manager

"Comfortable rooms and helpful staff"

5
User 14/02/2019

I have stayed here multiple times and always enjoyed it. It's newly renovated and the rooms are clean and comfortable. The best part is the friendly staff. Nav, Nina and Shawn are always cheerful and go the extra mile to help every request. Highly recommended

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you so much for taking the time to leave us such a wonderful review! I'm so happy to see our amazing staff recognized, I will be sure to let Nav and Nina know that you had a great experience with them. I am overjoyed to hear you had a great stay with us and I hope we will see you again soon! Yours Truly, Shawn Vink Front Desk Supervisor

"Clean"

5
User 14/02/2019

This is the first time we have stayed in a Best Western. We will now only be staying at best western we travel often this hotel was awesome and really clean. The staff are awesome friendly always smiling. The breakfast room was awesome make your own waffles

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your recent review! I am delighted to hear you enjoyed your first stay with us! We look forward to seeing you again and having you become a regular at our hotel. Thank you for again for taking the time to leave your review! Yours Truly, Jenni-lynn Hadley General Manager

"Clean"

5
User 12/02/2019

Super clean Awesome breakfast you can make your own waffles. Awesome staff very pleasant and helpful. Pool and hot tub clean with fluffy towels. Oh did I mention that there is free cookies in the lobby....

BWKG, Front Desk Supervisor at Best Western King George Inn & Suites, responded to this review
Thank you so much for taking the time to leave us such a great review! I will be sure to show everyone here!!! The cookies have been a big hit, glad you enjoyed them. We look forward to seeing you again soon!!! Yours Truly, Shawn Vink Front Desk Supervisor

"Shocking"

1
Jim51519, Edmonton, Canada 11/02/2019

We returned to find the room door visably open with security bar preventing it from closing. Desk clerk had noticed, but failed to take action. Probably Housekeeping error. Luckily our valuables appeared to be intact. No safe in room.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Our management team was very disappointed when we learned this happened to you. Unfortunately this was the result of a new team member who did not have previous work experience in a hotel setting. As soon as we learned this happened we spoke to all staff about our responsibility and ways we can to prevent this from happening again in the future. I am deeply sorry that this was your experience with us. My hope is that you will give us another try in the future. Thank you for your feedback. Yours Truly, Jenni-lynn Hadley General Manager

"Excellent staff always helpful ❤️"

5
User 01/02/2019

I enjoyed my stay.I think the staff where super cheerful and helpful. Taran was super kind thanks for all the help :). My room was plesent, clean, and comfortable. I stayed for a few weeks and the staff made me feel very welcome.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you very much taking the time to leave us such a great review! I will be sure to show everyone here! I am happy you felt welcome and we look forward to seeing you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Great Hotel AAA++++++++++++"

5
User 30/01/2019

The hotel is clean and the rooms were awesome they had a fridge and microwave in them. Very friendly staff. The room was modern with very comfy bed. The area was good I felt safe.The hotel is located on 120 street with lots of stores around to shop. Very highly recommended!!!!!!!!

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to leave us a review. I am very happy to hear that you enjoyed our hotel. I will clarify though that we are not located on 120th st. We are located on King George Boulevard. We hope to see you again on your next visit to our area! Yours Truly, Jenni-lynn Hadley General Manager

"Exilent breakfast "

5
User 29/01/2019

The breakfast attended by taran was absolutely awesome with her breakfast service, she was amazing never seen a service like her before. Very friendly, kind, would very recommend coming to the best western.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your recent review! We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Hotel Staff Member"

5
User 29/01/2019

I would like to express my gratitude towards the hotel staff expecially Taran who has shown extreme hospitality in the cafeteria section during Break fast time. She ensured that I am starting my day with a smile with great service. Good work ans regards Gurpreet

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
We are very proud to have Taran as part of our team! I will be sure to let her know about your review! Thank you for your kind words. Yours Truly, Jenni-lynn Hadley General Manager

"Great place for an extended stay!"

5
User 28/01/2019

The kitchen suite I was in was very well appointed. The room was a good size, recently renovated (I think the whole hotel has been) and very clean. The front desk, buffet and cleaning staff were all very friendly and competent. The beds are top notch and the included breakfast was surprisingly good and with healthy options. The housekeeper, Sarika, who looked after my room was particularly friendly and competent.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to share about your stay with us. We are a popular location for extended stays and I am happy to hear we were able to make your stay comfortable! We hope to see you again in the future! Thank you again for your review. Yours Truly, Jenni-lynn Hadley General Manager

"The staff are great!!!"

5
User 23/01/2019

I have travelled to many hotels and this one is very good. I found the room clean upon arrival. Very fresh smelling hotel, even saw them washing the elevators walls. My cleaners do a great job everyday maintaining my room and ask politely if I need anything. Navdeep is an amazing cleaner she is very kind and understanding. Great communication and respect from ALL the staff.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you so very much for your lovely review! Navdeep was very touched to read your review. Thank you for taking the time to leave your review and we hope to see you again on your next visit to our area!! Yours Truly, Jenni-lynn Hadley General Manager

"curling weekend"

5
CribClub, Vancouver, Canada 22/01/2019

Our room was clean and quite roomy, staff were very friendly and accommodating, The breakfast was good with plenty of options thank you Taran who made sure breakfast was always running smoothly, with a lovely smile for all the guests. We also enjoyed the fitness facility including the pool and hot tub. We have stayed there before and definitely will again.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am delighted to hear you enjoyed your curling weekend with us! I will be sure to show Taran your lovely review. We hope to see you again on your next visit to our area. Yours Truly, Jenni-lynn Hadley General Manager

"House keepers"

5
User 19/01/2019

A big thank you to housekeepers Sarika & Manpreet, keep up the great work and hospitality, your friendliness makes it an even better place to stay,once again thank you. Zzzzzzzzxxxzzzzzzxzzzzxzxxxxxxxxxxxxxxxxfgdggfgfddxghjbcdggghjjjkkhfffdghjkllhgghffhhnjifffgggggggggf

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your lovely review. I will be sure to let both ladies know you had a wonderful stay because of them. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Great Staff! Thank you Taran"

5
User 11/01/2019

I really enjoyed the stay at this location. They are SO incredibly CLEAN and the staff is AMAZING! In recent years, I have been diagnosed with celiac disease, and my dietary needs changed. The staff that day, Taran, had provided separate gluten-free baked items for me and also brought freshly scrambled eggs from the kitchen for me separately, as the previous set was sitting in a buffet warmer next to bacon- which is something that I can not consume due to religious requirements. Thank you, Taran, and best western for making me feel more at home! Lots of love from Edmonton, Alberta.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your lovely review! I will be sure to let Taran know you had a great experience with her. I am happy to let you know that we have upgraded our chafers now and moving forward the egg and meat products are now in their own separate warmers. We look forward to showing you on your next stay with us! We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Long term stay"

5
User 08/01/2019

I stayed at the hotel on a long term stay (2 months) and the conditions were excellent. Customer service was exhibited by all staff in a very caring and professional manner. This is a second time in five years that I have stayed here and would recommend this hotel without hesitation to anyone. One of the true highlights of the day started each morning with a friendly hello from Taran who works the breakfast area. She was so sincere and friendly each morning. She is a true asset to the hotel!! Don B.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your lovely review Don. We are so happy to hear your 2 month stay with us was excellent! I will be sure to let Taran know how great she made your mornings for you. We look forward to seeing you when your work brings you to our area again! Yours truly, Jenni-lynn Hadley General Manager

"A lovely weekend!"

5
HeatherHG97, Sorrento, Canada 07/01/2019

Shawn our front desk person made check in pleasurable, The breakfast host, Taran, was pleasant and kept the dinning room spotless and all the buffet items full and hot. We loved the pool for burning off energy after our car ride. Our room was clean and all the staff were pleasant and polite. We would go back again!

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am delighted to hear you had a lovely weekend! We look forward to you returning for another getaway! Thank you for taking the time to leave your review. Yours Truly, Jenni-lynn Hadley General Manager

"disappointed"

2
User 02/01/2019

the room is fine, we have to go down twice to get the key activated. I have left my diamond ear stubs on the night table. I called the hotel, unfortunately the girl said nobody has seen them. I am 120% sure I left them on the night table, so there are only two possibilities, either the cleaning lady took them or she did not clean the night table and the next customer took them, either possibility the service is really bad. I am so disappointed when the girl told me nobody has found them. they are gifts from my husband. I will never recommend this hotel to my friends and families for sure.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your feedback jwswrs. We are very disappointed by this situation. I personally looked for the earrings with my staff when this was brought to our attention. If anything turns up we will be sure to contact you. Thank you and happy new year. Yours Truly, Jenni-lynn Hadley General Manager

"Great place"

5
User 30/12/2018

Nice suite, clean and cossy, free breakfast was great, and staff were friendly. John at the front desk even gave us a travel breakfast pack when we had to check out at 4:30am in the morning. Will stay again

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for staying with us recent Kylie! I am happy to hear you had a great experience with John and our hotel overall. We look forward to seeing you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Christmas Trip"

4
Marilynne F, Peachland, Canada 29/12/2018

we were undecided about this hotel only because of the area....booked it and we were pleasantly surprised......clean hotel, good hotel type breakfast no complaints staff were very friendly....will go there again if the occasion arises

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your recent review Marilynne. I am very happy to hear you enjoyed our hotel during your Christmas Trip! We look forward to seeing you again! Yours Truly, Jenni-lynn Hadley General Manager

"Excellent stay and breakfast service was stellar"

5
User 26/12/2018

We have stayed at the Best Western multiple times over the past 10 years. The past 2 were May 2018 for 10 days and in November for 5 days. Both visits this year the staff (cleaning and front desk) were great and the breakfast service by Taran was absolutely stellar. I don't think you would be disappointed if you were looking for a stay at a family friendly hotel.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to offer us a review. I am delighted to hear you enjoy our hotel. We look forward to seeing you again very soon! Yours Truly, Jenni-lynn Hadley General Manager

"Neat and clean hotel. Excellent staff."

5
User 25/12/2018

Hotel and rooms are very neat and clean. Staff is very friendly. Taran is a very courteous and helpful. She is a wonderful person to talk. Her behaviour toward guests is remarkable. Hotel has a clean pool and hot tub.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am very happy to hear you enjoyed our hotel. Taran is a wonderful asset to our team! I'll be sure to show her your review! Thank you! Yours Truly, Jenni-lynn Hadley General Manager

"Friendly breakfast attendant "

4
keqins2017, Surrey, Canada 18/12/2018

Rooms are very clean and well maintained. The heating however is very loud. Neighbours were also very loud with kids jumping around into the midnight. Breakfast selection is rather small but everything tasted pretty good. The breakfast attendant Taran is very nice.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to leave us a review. I will be sure to let Taran know about your kind words. We hope to see you when you are in our area next! Thank you! Yours Truly, Jenni-lynn Hadley General Manager

"TARAN"

5
User 18/12/2018

the staff very friendly and helpful, rooms clean, breakfast were great easy access to the motel, very quiet very clean a great place to stay close to everything malls quiet neighbor hood , yes i would stay there again

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your lovely review! I am delighted to hear you would stay with us again! Yours Truly, Jenni-lynn Hadley General Manager

"Amazing service "

5
User 15/12/2018

The service and staffs are very good and helpful. Specially Taran was very helpful, her service to customer is fantastic. I wish her a wonderful career ahead. Apart from that rooms are very neat and clean. When ever I need a cab they help me to get that.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your kind words about our staff and specifically Taran. I will be sure to show her your comments. Thank you for taking the time to write your review. We look forward to seeing you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"We love staying here!"

5
lauba, British Columbia 09/12/2018

This hotel is very clean and includes a small pool and exercise room. What is really outstanding is the staff. They accommodate your needs , speak to you in the hallways and always have big smiles.The girl in the breakfast room, Tarzan, made our day. She was super friendly and kind, seeing to our every need. We sadly only had two nights there, but Taryn came out to say goodbye to us...how very kind. We plan to go back for sure!

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to leave us such a lovely review. I am so pleased to hear you enjoyed our staff and amenities. I hope you will see us again soon. Thank you again for your review! Yours Truly, Jenni-lynn Hadley General Manager

"Best Western King George Highway, Surrey B.C."

5
Compass19258888246, Drumheller, Canada 06/12/2018

The extremely professional and very friendly staff bent over backwards to accommodate us with our need for a shower hose option. I overheard that the particular room we were in had been booked for the second and third nights of our stay, and they worked overnight, shuffling room reservations around, until they managed to allow us to remain in that room all three nights. The room was super clean, and housekeeping staff left cute notes thanking us for our stay. The complimentary breakfast was astounding!! Make-yourself waffles, eggs scrambled or hard-boiled, bacon or sausage, fresh fruit, pastry, every possible kind of cereal and yogurt, it was amazing. And adorable little Taran the breakfast attendant, was incredibly friendly and helpful, and insisted on making us a custom waffle. We've been twice to this Hotel, and heartily recommend it to our friends. The staff should get a commendation!

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
We could not be happier to read your review today! Thank you so very much for sharing your experience with us. I am so proud of our team here. Everyone works very hard and I am very happy to hear that this is the type of experience you had with us. I have already printed your review and plan to share it with our staff. We appreciate you staying with us even when it was out of the way. We look forward to seeing you again soon! Thank you again for taking the time to offer us a review! Yours Truly, Jenni-lynn Hadley General Manager

"Short Stay in Surrey"

4
glen F, Adelaide, Australia 05/12/2018

Just did a quick 4 day trip to Surrey/Vancouver on business.I always stay at the Best Western King George when in Surrey/Vancouver.It meets all my needs and requirements.Free parking, free internet, good internet, clean, modern, safe, breakfast is included.The location suites my needs.The staff is always very pleasant and willing to help with any little thing you need.Will be back for another stay in February.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to leave such a lovely review Glen. We are very happy to hear you continue to use us and enjoy our service and amenities when you stay. We look forward to seeing you on your next short stay soon! Thank you again! Yours Truly, Jenni-lynn Hadley General Manager

"Nice hotel and excellent service!"

5
User 03/12/2018

My husband and I recently stayed at this hotel and we were very pleased with the hotel and with the service. The rooms and common areas are nicely decorated, clean and comfortable. The staff were all exceptionally nice and helpful, especially Taran, who greeted us so kindly each morning at breakfast.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to offer us a review. I am delighted to hear you had an excellent time with us. I will be sure to show Taran your review as well! We look forward to accommodating you again on your next stay! Yours Truly, Jenni-lynn Hadley General Manager

"We come several times per year."

5
User 25/11/2018

We have a lot of family in the area and stay here whenever we can. The place is convenient, clean, and staff is good. Namely, Taran, from the breakfast staff is exceptionally helpful and always remembers us with a smile. Thank you Best Western & Taran for the help!

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your lovely comments regarding Taran. She is a fantastic member of our team. I will be sure to show her your review. We look forward to seeing you again on your next visit! Yours Truly, Jenni-lynn Hadley General Manager

"Perfectly Fine"

4
User 23/11/2018

Hotel was fine and about what I expected. Decent rooms with clean linen and beds. Friendly staff and a large breakfast area. Taran, our breakfast host, was awesome! Always smiling and friendly and willing to help if something was needed.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to offer us a review. I will be sure to let Taran know you appreciated her service. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"buisness"

3
User 23/11/2018

the hotel was clean, staff friendly, but as a returning guest i received no special treatment.its a good location overall, best stat in the area, the staff just needs to focus on returning customers. late night staff seams confused.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your honest feedback. I will be sure to take this feedback to my staff so we can prevent this from happening again. We hope you will give us another try in the future. Thank you for your review. Yours Truly, Jenni-lynn Hadley General Manager

"Excellent stay"

5
Nijil S, Manipal, Karnataka, India 13/11/2018

Very good service and facilities. Friendly staffs. Happy with our stay. This place have a basic gym and swimming pool ,which is good. They also have a complimentary break fast .The only con was the size of bed which we felt little small.

BWKG, Front Office Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to offer us review Nijil S! We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"You get what you pay for."

5
westie_servant, kingston, wa 11/11/2018

Both my husband and I were very pleased with our stay at this nice hotel. It first it seemed expensive but we booked it because of location. After our stay, I now consider it a value. The rooms are clean and nice, with comfortable beds. We had a full refrigerator, a stove top, sink and all the dishes and utensils needed. The breakfast is generous and open until 10:00, which I appreciated. Most hotel breakfasts close by 9:00. I also appreciated the pool and hot tub, the pool water was nice and warm and the hot tub was actually hot. So many hotel pools are so cold you can't get in them. The staff are helpful and accommodating including housekeeping. Overall, a great place to stay while in Surrey.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I could not be happier to read your lovely review. We have an excellent team here that works very hard. I will be sure to show them your review. Thank you for taking the time to write your review. We look forward to seeing you on your next visit to our area. Yours Truly, Jenni-lynn Hadley General Manager

"Breakfast"

5
User 11/11/2018

Taran was an excellent breakfast host. Very helpful without us asking. She's very alert and attentive to offer assistance. Very pleasant and kind! She stocks up items without anyone asking for more. Also saw her make waffle for an older gentleman who had a hard time reading instructions on how to make it and took it to his seat. She's an asset to the hotel. Was too hungry and forgot to take pictures of the freshly made Belgium waffles, sausage patties, eggs, fresh fruit, pastries, bagels, cereal, juice, coffee, and many items in the fridge. Very clean eatery.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your very kind words regarding our breakfast offerings and our lovely breakfast attendant Taranjit! We will be sure to show her your review. We look forward to seeing you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"D&D.australia"

5
User 26/10/2018

A great hotel close to restaurants great pub white hart if your a tottenham supporter you will appreciate this pub good food, gastown about 20mins away by car interesting place plenty of bargains but look around first

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
We are happy to hear you enjoyed your stay with us!! We hope to see you again in the future! Yours Truly, Jenni-lynn Hadley General Manager

"Glad we stayed"

5
959alfredm, Charlottetown, Canada 13/10/2018

Stayed here for the first week of October with my wife and parents to watch my daughters play in the U17 soccer nationals. Very helpful staff, clean rooms, delicious hot breakfast. Close to restaurants, groceries, gas, the Skytrain into Vancouver, shopping malls, White Rock, and the Soccer fields. Very reasonably priced and definitely got my money's worth. Highly recommend this hotel and gladly stay again.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am very happy to hear you would stay with us again 959alfredm! Thank you for taking the time to leave us such a great review! Yours Truly, Jenni-lynn Hadley General Manager

"Good facility. Rooms Under Renovation. Breakfast is great."

3
User 13/10/2018

My family stayed in this hotel for 2 nights. We were visiting family and relatives in the Surrey, Vancouver, and Victoria areas. As you enter the premises, there are enough space for parking. Rooms in the first floor were under renovation when we checked in and therefore it was not as tidy as expected. But, it is good because it means when the reno becomes completed, rooms would become newer and better. Breakfast is great. Price is decent at $100 per night for 4 with 2 queen beds. One thing needs improvement: Hotel management must sound-proof the first floor ceilings because I could hear footsteps from the second floor as early as 4am!

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to offer us a review! I am delighted to hear you enjoyed most things with your stay. We do hope to see you again after all of our renovations are complete! Thank you again! Yours Truly, Jenni-lynn Hadley General Manager

"Very adequate"

4
Harri H, Kelowna, Canada 02/10/2018

Quiet hotel, except some Harley meeting going on. Very clean, staff very accommodating. Go early for breakfast or find left-overs only. Depending on direction, getting to the parking lot can be somewhat challenging. Might stay again. Mature couple.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your review Harri. I encourage you to give us another try when you are in our area next. Our public area renovations are starting this Monday and our breakfast room is included in this plan. I am confident you will enjoy yourself even more after our refresh! Thank you again for your review! Yours Truly, Jenni-lynn Hadley General Manager

"Very Helpful Staff"

4
User 01/10/2018

We stayed here for 2 nights. To show you why they are helpful, when we checked in, we had 3 different rooms in our party. One of the rooms, the party staying had a difficulty checking in with their card not being accepted. The manager immediately helped the person with the procedure to be accepted. I especially liked the breakfast helper, she was on the ball and friendly as well. Cudos for Taran and all the staff as they made our stay enjoyable.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to write us a review Bruce. I am very pleased to hear our team and fellow manager were able to provide you an enjoyable stay. We look forward to seeing you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Brilliant staff n service : Front desk, Restaurant & House Keeping"

5
User 28/09/2018

Stayed here for 7 nights. Despite the busy weekend time and almost full occupancy, was arranged an early check-in by the very courteous and smiling front desk team. Restaurant spread is good, especially Taran and Manni, who greet everyone over there with a smile and ensure you've a good breakfast time. The house keeping staff are a group of ladies, who're very sweet and they do a fantastic job in making up your room. The location is perfect, next to a no. Of good restaurants and super markets as well for your daily needs. Neat, clean and super quiet rooms. Look forward to staying here in future visits. Thanks team Best Western King George, Surrey. All the best! Bhupender

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am so delighted to hear you enjoyed your stay with us Bhupender. I will be sure to pass your lovely comments on to our staff. We hope you visit us again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Good value"

5
harv2u, Kennewick 23/09/2018

This establishment is clean and quiet. We stayed two days on our visit of Vancouver and Whistler. It was easy to find on a major road. The staff were friendly and professional. Breakfast had the usual selections and was kept well stocked by the attendants. It is 17 miles from Vancouver and as long as you are not traveling during rush hours the travel time is reasonable.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your recent review! I am very happy to hear you enjoyed your stay with us. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Good Stay"

4
stern4422, Calgary, Canada 22/09/2018

Nice Hotel, they need to upgrade diamond elite members automatically without forcing us to ask. Taran and Manni in the breakfast area were the best. They really know how to take care of customers and provide excellent customer service.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your lovely comments regarding our Breakfast Attendants! Unfortunately with upgrades we cannot do them automatically as sometimes 2 beds is a requirement for the guest and all of our upgraded rooms are only suites which provide one bed and one pullout sofa bed. We always need to confirm first if the upgraded room will work for the guest. Sometimes it does not and we would never want to have that affect our guest's stay. I am happy to hear you had a lovely stay and we look forward to hosting you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"A great suburban motel"

5
User 20/09/2018

The motel has easy access to transit to downtown Vancouver, while also having free parking and easy road access. The free breakfast is a robust motel breakfast and they are not in a rush to close it down. (They also keep the juice and cereal open 24 hours for midnight cravings.) The indoor pool is small but good enough for some family fun. (For a workout, the gym would be a better bet.) The convenience store next door sells transit day passes. The bus stop to Vancouver is on the opposite street corner from the motel. The bus runs frequently and connects to two Skytrain stations. The A/C worked fine - and was easy to turn off. The location is south of Vancouver and easily accessible from the US border. The motel makes no pretensions about being a luxury hotel, but as a suburban motel, it does an excellent job.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to offer us a review. Thank you for your thorough recap of everything. I am delighted to hear you enjoyed our hotel and served all your needs well! We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Good value"

5
Marie E, Calgary, Canada 19/09/2018

We stayed in this hotel as part of a 2 day stop-over in the greater Vancouver area on the way to Washington state. Our great experience started with the great hotel staff upon check-in and continued with the clean, updated rooms, good breakfast and the wonderful team in the breakfast room. The staff is truly what made our stay great. It's near many amenities in Surrey (gas station, bank, grocery store, etc.) and conveniently located if you're driving down to Washington state.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
What a pleasure it was to read your review today. I am very happy to hear you had such a wonderful stay with us. We do hope you will visit us again soon!! Yours Truly, Jenni-lynn Hadley General Manager

"Nicely done"

5
ring_of_blue, Kansas City 18/09/2018

We stayed here for four nights while visiting the Vancouver area. The room was clean, and quiet. The A/C unit actually seemed to work which was nice. (Most places I stay the unit doesn't monitor the temperature.) The staff were very nice, and ready to help. The breakfast was good, but maybe a notch below other BW's we've stayed at. The WiFi was great at 17 Mbps. The only negative thing was the $200 damage deposit. I've never had to pay this staying at a hotel, and wasn't told upfront about it. It didn't give me warm fuzzies about my fellow travelers, either.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to offer us a review. I am happy to hear you enjoyed your stay with us. We hope to see you again when you are in our area next! Yours Truly, Jenni-lynn Hadley General Manager

"Good value"

1
User 15/09/2018

Nice hotel ,easy access to skytrain to downtown. All staff helpful and friendly. Breakfast was standard hotel chain type but plenty of choice and good quality, always topped up before anything ran out

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your recent review Andy! It sounds from your review that you may have intended to give us a higher rating. We hope to see you again on your next visit to our area! Yours Truly, Jenni-lynn Hadley General Manager

"Quiet room and a hot breakfast at a reasonable price made our trip easier."

4
User 14/09/2018

The room was okay for me (my wife does house keeping and has a more acute eye), the room location was quiet, parking was limited but adequate and the hot breakfast Taran and Manni put out was a good start to our day. Overall a reasonably good package at a fair price.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to offer us review. I will be sure to pass your comments on to our staff members! We hope to see you on your next visit to our area! Yours Truly, Jenni-lynn Hadley General Manager

"Good hotel"

4
sduskett, Meridian, Idaho 13/09/2018

Front desk staff was great. Parking is very tight in this parking lot. Our room overlooked the 24 hour doughnut shop beside the hotel so it was noisy up to about 11pm. Busy street to get out on. Breakfast was the typical hotel breakfast and very crowded when we went down.$240.00 canadian

"The BEST Best Western"

5
User 07/09/2018

The front desk staff was unbelievably friendly, articulate, professional and courteous. Special mention to Amanpreet. He went out of his way to help us figure out how best to spend two days in Vancouver. The ladies in the breakfast dining area, Taran and Bonnie, were both amazingly helpful and kind. We really appreciated their service. Please convey our special regards to Taran. She was so genuine in her approach! Would definitely stay at the hotel if I ever visit Vancouver, BC again.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to offer us such a lovely review! I will be sure to pass your review on to the staff members you mentioned! I hope you will visit us again on your next visit to our area! Yours Truly, Jenni-lynn Hadley General Manager

"The start of our BC trip"

4
Di S, St. George, Bermuda 05/09/2018

We chose this hotel for its location as it was only a 20 minute drive to where we needed to be on a daily basis in New Westminister. We were given a great welcome by a young gentleman whose name I didn't get (but he was a snazzy dresser!). The rooms were very good and clean etc, Breakfast was good and had 2 very helpful ladies in there Taran and Bonnie who went out of their way to assist you and be friendly. I would definitely stay here again.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am delighted to hear you enjoyed your stay with us! I will be sure to pass your comments on to our team! I hope you enjoyed the rest of your BC trip and we hope to see you again on your next trip! Thank you for your review! Yours Truly, Jenni-lynn Hadley General Manager

"Best Western King George"

5
User 27/08/2018

We stay at a lot of Best Western hotels and this one is top notch!! Breakfast with Taran was excellent!! Friendly staff and affordable room rates:) Rooms were clean and house keeping staff did a great job keeping them that way during our stay!!

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to write us a review! I am delighted to hear you enjoyed your stay with us. Thank you for the 5 out of 5 rating! We look forward to seeing you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Great location "

4
User 18/08/2018

I was in Surrey BC, on pleasure trip, as I travel to Surrey every year with family. We stayed in Best western king George inn & suites, Surrey, BC which was listed within the guide as their best rooms for travellers. The room overlooked very clean, quiet & comfortable As I stayed in Best Western my last three trip, it's in best location. There are couple of restaurants, gas stations and other daily needs store around the hotel. The maid ensured my room was immaculate on daily basis and receptionist was very friendly and also extremely helpful. I was impressed by all of the staff within the hotel, really good breakfast with variety of stuff and I noticed a staff named TARAN in the breakfast place was really helpful, attentive and was timely handling the requests. Thanks to all for their hospitality. I highly recommend to stay in this hotel

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am very happy to hear you enjoyed our hotel. We appreciate you staying with us 3 times already! I will be sure to pass on your comments to Taran! We look forward to seeing you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Great service"

5
User 03/08/2018

My room was clean & ready when I arrived.Loved the pool & hot tub. Aman at the front desk was very friendly & helpful. He also suggested some restaurants & places to check out. Enjoyed my breskfast here. Thanks to Taran who was so friendly & made sure breakfast was well served.

"Surry gem"

4
User 02/08/2018

Had a problem finding a good hotel with reasonable rate in a location to all our activities until I found this Best Western. Good location, clean room, and we received a complimentary upgrade. The breakfast was you typical buffet, but we met a lovely hostess, Taran. Very sweet made me laugh.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to leave us a review. I am delighted to hear you enjoyed our hotel and found us to be a gem in Surrey! We hope to see you again on your next visit to the area! Yours Truly, Jenni-lynn Hadley General Manager

"Good facilities"

5
sydaus3, Sydney, Australia 29/07/2018

Location was good - handy to city, BC ferry and border. Shops and restaurants close by. Thai restaurant right next door. Reception staff friendly and efficient. Rooms were clean. Indoor pool was warm and very clean, jacuzzi lovely and gym well equipped. Our room had a well stocked kitchenette; stove top, microwave, sink, coffee maker as well as necessary crockery, cutlery, utensils and other cooking equipment to be self catering. Beds and pillows were very comfortable. Writing desk, chair and desk lamp were good. Plenty of free parking.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your thorough review sydaus3! I am very happy to hear you enjoyed your stay, our hotel, and our amenities! The kitchenettes are a popular choice especially when traveling with children. We hope to see you again soon on your next visit to our area. Thank you again for your review! Yours Truly, Jenni-lynn Hadley General Manager

"Been here twice now"

5
evierm, Bellingham, Washington 23/07/2018

We stayed here for the second time two nights ago. Very welcoming when checking in. Clean, comfortable rooms. Fitness Center and swimming pool and jacuzzi. The full breakfast was really a hit as well with husband and grandson. Will continue to make it a stop over.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for choosing to stay with us again! I am delighted to hear you continue to enjoy our hotel, staff and amenities. We look forward to seeing you on your next visit! Yours Truly, Jenni-lynn Hadley General Manager

"Employee Taran was the best!"

4
prichrds, Henderson, Nevada 18/07/2018

I stayed here from June 24-27th 2018 while visiting family. Taran was the server at the complimentary morning buffet and she was exceptional! You could tell that she enjoyed what she does because she was genuine, present, gracious and most helpful. For me, Taran made the experience, as did the young man at the front desk, although I don't remember his name. I could've used more amenities in my room such as a better movie selection option and snacks. The beds were very comfortable, however!

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your review prichrds! I will be sure to show Taran your wonderful comments regarding her and her service. She is an asset to our team! Thank you for taking the time to complete a review! Yours Truly, Jenni-lynn Hadley General Manager

"Honest and Unbiased"

4
patricktong99, Saskatoon, Canada 16/07/2018

A hotel that provides the essentials and is willing to accommodate upon request. The staff follow certain guidlines for the hotel that they work for and assist accordingly. This is a nice hotel within reasonable expectations

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to leave a review for the Trip Advisor community! I am happy to hear you enjoyed our hotel and our customer service. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Excellent hotel"

5
mnratch, Cranbrook, Canada 16/07/2018

This property is an excellent example of the chain it belongs to. Good staff. Great service. Clean. The only negative was noise from floor above but not something easily controlled by staff. The breakfast free and plentiful with a good selection.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your kind words! We have a fantastic team here that works very hard to ensure all guests have a safe and memorable time with us! We look forward to your next stay with us! Yours Truly, Jenni-lynn Hadley General Manager

"Great time in Canada and Oregon"

5
User 15/07/2018

Great location in Canada, town of Surrey is not far from Vancouver and Ferry terminals. Location of Best Western was easy to access many sites and come back to a nice and quite location for a end of day relaxation. Taran does a fantastic job of taking care of you in the dining room and front desk staff are all great!

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to offer us a review. I will be sure to let Taran know you appreciated her service. We look forward to seeing you on your next visit to Canada! Yours Truly, Jenni-lynn Hadley General Manager

"Third time = constitency!"

5
mrobic, Montreal, Canada 15/07/2018

For the third time, I stayed for one week while working in the area. As a Best Western, there were no surprises or unmet expectations. All renovations going on last time were competed and all amenities available. As the last times, I enjoyed the handwriting notes left by the housekeeping team. Nice thing to come back to after a days work. I still wish there had been extra power outlets at the desk and nightstand lamp bases like most BW hotels do. I was told last time that those were in the reno plans but none were in my room. Next I have to be in Surrey, I will not hesitate to book here again.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your recent review mrobic! I am delighted to hear you continue to experience a wonderful stay with us each time you stay. Next up we have our public areas being renovated. Everything should be finished by the end of this year 2018. We look forward to your 4th stay with us! Yours Truly, Jenni-lynn Hadley General Manager

"Family Wedding"

4
User 12/07/2018

ALL of the BW staff were ahhmazing both before and during our stay. Taran and Bonnie helped make our breakfast extra pleasant helping us with the waffle machine plus ensuring we had everything we needed. Unfortunately the rooms are not sound proof...people walking by in the hall speaking in normal voices felt like they were in our room with us. Added to this the BW was full of very noisy, badly behaved young adults who were attending a weekend music festival...thinking that knocking on doors at 2am was funny, racing up and down the halls, jumping and dancing in their room above our heads...not the hotel's satff's fault but, again, not sound proof. To repeat...all BW staff were ahhmazing!

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your recent review. I am sorry to hear that some of our other guests were disturbing your stay with their noise. It was an incredibly busy weekend for us. I am happy to hear you enjoyed everything else with your stay. I have shown your comments to my breakfast team! We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Exceptionally friendly place!"

5
User 09/07/2018

We stayed here as part of a family wedding group and they were very accommodating. The staff are so friendly and pleasant and try to do everything to help. The beds were comfy and we found our room quite quiet. Room was clean, ready early and good coffee. Breakfast was good, a bit of everything to start your day.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your lovely review! I am very happy to hear we were able to make the wedding stay a positive one for you and the rest of the guests. We hope to see you again on your next visit to our area! Yours Truly, Jenni-lynn Hadley General Manager

"Friendly, Clean and Great"

5
Pauline M, West Kelowna, Canada 07/07/2018

This is the second time we have stayed in this hotel. As predicted our one bedroom queen suite was very clean. The lighting is great in all rooms. The staff are all so amazing and go out of their way to make your stay pleasant. A special thank you to Radika who made our reservation. She was a super lady! Also the breakfast at this hotel is highly recommended. Lots of variety. The two ladies in the breakfast nook, Taran and Bonnie were polite, helpful and greeted every person. We will be back again and highly recommend this hotel.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am delighted to hear you thoroughly enjoyed your stay with us Pauline! I will be sure to pass your wonderful comments on to the staff members mentioned. We look forward to serving you again! Have a great summer! Yours Truly, Jenni-lynn Hadley General Manager

"First visit and stay in Bc"

5
User 28/06/2018

Their concierge room service and hotel parking everything is very accommodating and at a great comfort level things are available. But what I loved the most is their breakfast timings and their specialized breakfast attendants. Taranjit Kaur (Taran) at BW king george inn is an asset to have. She really has utmost of patience friendliness and has excellent communications and interpersonal skills and a great attitude and appetite for humble customer service. Their Receptionist Radhika is very helpful in terms of coupons and suggestions for tours and adventures. I would love to stay there with my family always. It's a very baby/child friendly place and in the center of attractions such as bear creek park etc. Taran has a lot to advice share and make the place feel like home. I wish there are breakfast attendants like her everywhere I go.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
What a pleasure it was to read your review today! I will be sure to show Taran and Radhika your kind words about them. I am so happy to hear you enjoyed your stay with us! We would love the opportunity to serve you again when you are in our area next! Yours Truly, Jenni-lynn Hadley General Manager

"a friendly and calm place"

5
Danial A, Edmonton, Canada 26/06/2018

the people in this place were trying to make the best memories for me. breakfast was good. I really enjoyed talking with Taran Bonnie during my breakfast. she was friendly and outgoing and that made my mornings to start with a positive energy.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your recent review Danial. I am delighted to hear you enjoyed your stay with us and especially your experience with our breakfast team. I will be sure to show them your review! Yours Truly, Jenni-lynn Hadley General Manager

"Tranquil place in surrey"

4
Mykhaele t, Urdaneta City, Philippines 19/06/2018

My 1st time in canada and I choose Best western hotel because of a nice review.. I arrived in their hotel almost late night near the road and fully book however I already have my pre room book with Traveloka ..This place is Indian community moreover some staff where indian too..My room is 2 queen bed with full of bathroom amenities .. the housekeepers were so polite and dont go inside your room without your permission.. Continental breakfast with waffles and bacon or beef patties in the morning .. they have 24/7 juices , coffee and water .. I love this place eventhough its 5 -10 minutes from guilford mall and surrey central . It is 1 n a half hour from airport thru the skytrain and bus .. my place is near a laundry area a donnut resto and many more ..I almost stay outside and due to the affinity of bus stop i have no problem going around vancouver.. Aircon is ok and I hardly use it because its cold..I cannot ask for more best western is one of the best hotel I have reviewed.. staff were great ..

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to write a thorough review about your experience with us! I am so happy to hear you enjoyed your stay with us! We hope you will visit us again soon!! Yours truly, Jenni-lynn Hadley General Manager

"5Star Stay 10/10 on Father's Day weekend !! "

5
User 18/06/2018

Excellent Accommodations!! Excellent Staff!! Excellent Breakfast!!! Super clean and 4 Star comfy rooms My wife Deborah & I ( My son Matthew & wife Vanessa) enjoyed a lovely 2 night stay to attend my late Father's Memorial Service & Celebration of His Life on The recent Father's Day weekend June 15-17th Our stay experience exceeded our expectations in every way and we'd highly recommend Best Western King George Surrey to families without reservation! From The Manager Nikki to all staff including Breakfast Servers Tarren & Bonnie & all the cleaning staff. All were Friendly , helpful & accommodating to all of our needs. Our stay Exceeded all our expectations!!! We will definitely be arranging to stay in any future Family trips to the Vancouver area Richard & Deb B Toronto Ontario

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am delighted to hear our team was able to make sure your stay was pleasant considering the reasons for your stay. We have a fantastic team and I am happy they were giving the customer service we take pride in. We would love to have you stay again but this time for a vacation!! Thank you Richard and Deb for taking the time to leave us a review! Yours truly, Jenni-lynn Hadley General Manager

"Great accommodation in Surrey BC"

5
rswzz58, Gabriola Island, Canada 18/06/2018

Very quiet and comfortable overnight stay. The breakfast room was spacious, clean and well provisioned. Really want to mention hostesses Taran and Bonnie in the breakfast room for their great service. We were impressed!

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your review. All my staff will be delighted to hear you were impressed! We look forward to seeing you again soon! Yours truly, Jenni-lynn Hadley General Manager

"Stayed 3 nights for a Figure Skating Competition in Surrey"

5
User 16/06/2018

The Hotel was, well located from the Skating Arena and it was clean with the convenience of being able to have breakfast include before heading out each morning. The staff were friendly, We would stay here again.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am happy to hear you would stay with us again. We look forward to the opportunity to serve you again! Thank you for your feedback. Yours truly, Jenni-lynn Hadley General Manager

"5 Stars, 10/10 service"

5
User 15/06/2018

We always stay here when we visit Surrey and have always enjoyed our stay. We recently stayed here again in June 2018. Excellent professional always helpful staff, few names include Shane and Arjun among others. Arjun went above and beyond, took time to guide us with directions/food and as needed. In addition, the day shift manager would inquire about the comfort of the stay. They genuinely care about their customers and the input provided. We spent 2 nights and 3 days. We had booked additional rooms for our friends and their families. The experience and comfort of the rooms was >5 star as always. Our friends and their children enjoyed the gym amenities, with comfortably sized hot tub and children-friendly-pool, not to forget the delicious breakfast which includes gluten free items upon request, which Taran was helpful with. Our friends were thankful to us to expose them to this wonderful stay experience and will be staying here when ever they visit Surrey. The location is central and conveniently located to meet our needs. Most importantly we love their friendly caring service and staff. That was why we chose to entertain our friends here. We would definitely recommend staying here, rating >5 Stars and 10/10.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you so very much for taking the time to write a detailed review about your stay with us!! I am delighted to hear you enjoyed your stay with us. I will be sure to display your review for the staff to see! It is great when I can show them how their customer service is perceived! We hope to see you again soon! Yours truly, Jenni-lynn Hadley General Manager

"Excellent place to stay"

5
hardyb0yg, Ottawa, Canada 09/06/2018

Our stay at the Best Western King George in BC was beyond wonderful.We are a large family of 6 and were residing at the hotel for 10 days and every minute of our stay was well cared for. The staff are friendly, helpful, and truly understood the meaning of customer service. The continental breakfast was always a great selection of quality foods including bacon/sausage, eggs, and waffles. There is always coffe, tea, and juice available at any hour. The pool, hot tub, gym, and laundy on sites made the stay so much more comfortable when the bc weather was not the most cooperative. When it came to our children the staff were amazing but the most amazing was the ability to function almost normaly without intruding on other guest or feeling intrusion ourselves. Besides the elevator and lounge it was like we were the only ones there (on alteast 4 of the 10 nights the facility had no vacancy durring the Cloverdale rodeo) The location was out of the hustle and bustle of downtown but still close to many things for the family (Bear creek park was our recomend to all place of note) and travel to the big tourist sites was actually very easy with the highway and road systems throughout BC. Id would say it was it best choice of the many hotels we looked at if your traveling with kids. I want to end with perticular mention of a few of the staff who went above and beyond with service. Radhika did a wonderful job handling the administrative part of our stay even when an unexpected hold on our credit card occured (be advised to warn your bank of travel so they dont suspect unusual expences freezing the card in case of fraudulent activity) The 2 gentleman working the desk whom i did not get a name for (one seems to be full time week nights and another who had just started while we were there yet preformed as if employed there for years)made our stay very welcoming like staying with family but better. And Taran who really personalized the breakfast experience, even going so far to make and serve the waffles for you. Her and the others never skiped a beat to step in and help when one of my 3 young ones would spill something. I never really got to meet the cleaning staff but when passing they always said hi and asked how things were or if they could help in any way. There was one younger lady that that i saw often as we were heading out i wish i got her name but she always had a smile and the room looked spectaular after our return (even the toys were put neatly in the spot i had designated for them) I am the last person to send in a positive review as i believe that if employed in customer service you have choosen to provide your best service to you customer. My stay here brought back my faith in the service industry in which standards are definatly slipping. Thank you and safe travels to all Heidi

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Wow!! What an amazing review. I am absolutely thrilled to hear you enjoyed your stay with us AND most importantly our customer service. We have an excellent team here and I will be sure to pass your comments on to them! In fact, I have posted your review in the staff room so everyone can see it. Thank you for taking time out of your day to write this thorough review. We would be delighted to see you again on your next visit to our area! Yours Truly, Jenni-lynn Hadley General Manager

"Friendly staff!"

5
kimcustance, Gibsons, Canada 01/06/2018

Taran, the young woman working the breakfast was so friendly and helpful. I recently discovered I have Celiacs so eating is all new for me. I asked Taran what was gluten free? She went to the back and brought me muffins and bread. I took a muffin. She then came over to our table and asked how everything was and if I wanted more muffins or anything. We appreciated her service and friendliness. Usually the staff at hotel breakfast set ups just refill and clean! We would defiantly stay here again! Clean large comfortable room, handy location and friendly helpful staff. It was a wonderful stay. Nice to have a hot tub too!!

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am delighted to hear you had such a great experience with Taran! We are always looking at ways to better accommodate guests with dietary restrictions, so I am happy we were able to contribute to you having a great breakfast experience! We look forward to seeing you on your next visit to our area. Yours Truly, Jenni-lynn Hadley General Manager

"Comfy Stay"

5
lfraser33, Kelowna, Canada 30/05/2018

The room was clean and fully stocked. The staff were great, from the desk to the clean staff, they were all polite and friendly. Bed was so comfortable, we had a great quiet sleep. It is a busy location but staff are vigilant to keep a watchful eye out of its premises. Breakfast was offered as part of our stay, but it wasn't very good ... however, there are other options close by.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to offer us a review. I'm happy to hear you enjoyed most things regarding your stay with us. Thank you for your feedback. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"good place to stay"

4
User 27/05/2018

we spent almost a week and the stay is no-prob event. Hotel is a little far away from downtown Vancouver, but the breakfast is good with many choices worth the saving. Staff very helpful, especially Taranjit of the cafeteria

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am delighted to hear you enjoyed your week with us! I have an excellent team here that works very hard to ensure everyone has a warm and comfortable stay with us. Thank you for taking the time to share your feedback. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Down-to-earth convenience"

4
arnoldbako, Toronto, Canada 26/05/2018

Hotel was very clean and ideal for a family/business accomodation. Staff were exceptionally friendly, professional, and efficient. Kudos to the General Manager, Jenni-Lynn who helped me to facilitate my billing problems and the hospitality and warmth of Taran in the breakfast room. I would highly recommend this hotel to anyone who plan to know what true Surrey hospitality is all about. Thanks guys!!!

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your kind words Arnold. I am always happy to assist! I will be sure to show your review to the rest of my team! We hope to see you again on your next visit to our area! Yours Truly, Jenni-lynn Hadley General Manager

"Comfort in Surrey BC"

4
Russ C, Victoria, Canada 24/05/2018

I have been staying at the property for a few days each of the pasts weeks while on business. The staff make the experience very pleasant. The smallish hotel offers all that is needed for a comfortable business stay.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your recent review Russ! I am delighted to hear you have been enjoying your stays with us. We appreciate repeat business from guests like yourself very much. We look forward to continuing to serve your needs while on business! Yours Truly, Jenni-lynn Hadley General Manager

"Clean and convenient"

4
Clem T, Sidney 24/05/2018

We have stayed here before and will again. Clean and convenient location friendly staff. Great breakfast options comfortable room and internet access that worked well. Would recommend to family and friends.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your review Clem! I am delighted to hear you enjoyed yet another stay with us! We look forward to seeing you again soon! Yours Truly. Jenni-lynn Hadley General Manager

"Very friendly staff, amazing breakfast and great pool"

5
freylukas, Calgary, Canada 22/05/2018

My family and I had an amazing time at this hotel while visiting Vancouver. Every staff, from the cleaning personnel to the manager always had a smile on their face and were extremely friendly and made us feel welcome. The fitness center and pool are great. The breakfast gets the whole family off to a great start with great options.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your kind words! I am delighted to hear you and the whole family enjoyed your stay with us! We hope you will visit us again on your next visit to the area! Yours Truly, Jenni-lynn Hadley General Manager

"Great Hotel!"

5
_agilityjunkies, Chicago, Illinois 22/05/2018

I really enjoyed my stay at the Best Western King George. The room was clean and the staff was friendly and helpful! The hotel is located in a nice family area with plenty of shopping, restaurants and mini-marts all around. Located just a 30 minute drive to downtown Vancouver and only eight miles from the beach in White Rock! Breakfast was better than average. I would definitely stay here again.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
What a great review! Thank you for taking the time to leave us your feedback. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Great value hotel."

5
User 21/05/2018

This hotel offers great value and wonderful service. Bit of driving to do if going into Vancouver but close to lots of shopping, Tsawwasen Ferry and easy navigation. We always stay here when making a quick trip to the area because of availability and value.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am happy to hear you continue to enjoy your stays with us! Thank you for your review and for your continued patronage! Yours Truly, Jenni-lynn Hadley General Manager

"neat,clean and friendly"

4
montyf881, Kelowna, Canada 15/05/2018

newly renovated,comfortable,clean and quiet, a little ways out from Vancouver but, well kept and good value for the money,.staff is very friendly and rooms are clean located not far from a couple of resteraunt and of course includes breakfast

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I'm delighted to hear you enjoyed your stay with us! We are a popular location for travelers who commute to Vancouver to do sightseeing etc. We are centrally located which makes it convenient. We look forward to seeing you again in the future. Thank you for your review! Yours Truly, Jenni-lynn Hadley General Manager

"10/10 Best Western in Surrey, B.C."

5
User 14/05/2018

Do consider the Best Western King George Inn and Suites if you need accommodations in the Surrey (Vancouver) area. This appealing and immaculate (and nicely decorated) Best Western gives excellent value for your travel dollars. In addition, the "check in" staff are polite, efficient and pleasant to interact with. All questions were accurately answered and several ( good) ideas for restaurants provided. The breakfast provided is adequate as per most BW hotels. The air conditioning system is excellent and will (actually) keep you cool if necessary. The bed was extremely comfortable and the rest of the suite more than met our needs. We will definitely return (might go slightly out of our way to return to this particular BW in Vancouver) and, I have no hesitation in recommending the BW King George to others.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you very much for your thorough review Heather! It is very appreciated! It is an honor to hear you would travel out of your way to stay with us again. We look forward to the opportunity to serve you again! Yours Truly, Jenni-lynn Hadley General Manager

"Nice place, nice people, nice clean rooms, good internet"

4
User 02/05/2018

I was very satisfied with my stay, except (and this is not exclusive to Best Western hotels) the continental breakfast was not very inspiring and the only option was to use disposable plates and cutlery, creating a lot of waste. Also no organics compost bin was provided for food / biodegradable items that should be diverted from the landfill.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to write us a review. I am happy to hear you enjoyed your stay with us! We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Nice Inn in Beautiful, Downtown Surrey, British Columbia"

4
SkookumQuietwalker, Tacoma, Washington 30/04/2018

The King George In and Suites is a comfortable inn in the heart of Surrey, BC. The room was very comfortable with a kitchenette, separate bedroom and a living room. Nice décor, comfortable bed were all plusses. The room's situation near the HVAC system was a bit of a drawback.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your recent review! We are happy to hear you enjoyed your stay with us. We hope to see you again in the future! Yours Truly, Jenni-lynn Hadley General Manager

"It was a pleasure staying at this hotel"

5
jasvirdhillon, Toronto, Canada 27/04/2018

It was a very good deal for the money. Location is great. Staff is very friendly. Room was clean. Our room had a full fridge and cooktop. We really enjoyef our stay and would recommend this hotel whole heartedly to any one. We will certainly stay here on our next trip.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
It is great to hear you enjoyed your stay with us and plan to stay again! Thank you for taking the time to leave us a review! Yours Truly, Jenni-lynn Hadley General Manager

"Surprised and Blessed"

4
d s, Port Moody, Canada 19/04/2018

Stayed here while a very dear friend was speaking at a conference. Very good, friendly service. From the time we walked in all staff was very friendly and efficient. The room was clean and nice decor. The continental breakfast was good with lots of selection. Although I wasn't there until 9:30 and only two apples left for fresh fruit. IF, I had of been earlier, likely the fruit selection would have been better. Also, it was very busy at that time. So happy to have been able to stay in a friendly, safe and comfortable place close to our conference. ??

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your recent review! I am delighted to hear you were surprised and blessed with our hotel and staff. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Masters Canadian Curling Championship"

5
User 17/04/2018

Totally awesome hotel, with exceptional staff throughout. Even arranged some alterations needed on Easter Sunday. Wished we could have stayed throughout the competition. Great rooms, comfortable beds, breakfasts changed daily...... Would definitely recommend this motel!!

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your recent review Sylvia! I am so glad to hear we were able to make your stay enjoyable while you were here for the championship! We would love the opportunity to host you again! Yours Truly, Jenni-lynn Hadley General Manager

"Great Staff, Average Hotel"

3
Inuapialuk, Charlottetown, Canada 14/04/2018

The staff were welcoming, friendly, and helpful. Nikki was the best! The rooms was fine, but a little small for two people staying for 9 days. Not enough places to hang things, if you get my drift. The breakfast was adequate and filling, although I came to dread sausage morning. The pool and the exercise room are small. The jacuzzi was great. The hotel is on a main, very busy thoroughfare. You need a car. There is not much within walking distance. Two eateries close by that were very good: The Lighthouse, good Indian fare and Veggie Pizza, very good veggie pizzas with an Indian flavouring in the sauce. This hotel would be good for a one or two night stay.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to write us a review. I am happy to hear our hotel suited your needs while you were here. We hope to see you again on your next visit to the area! Yours Truly, Jenni-lynn Hadley General Manager

"Grande Prairie.AB"

5
hodgesd2018, Grande Prairie, Canada 12/04/2018

Nice place to stay. Not really any negatives about this Hotel. Fairly close to good shopping and dining. Weather was a little rainy for us but nothing too serious. People were quite friendly and helpful.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to offer us review. I am happy to hear you enjoyed our hotel and found us friendly and helpful. We hope to see you again soon! Jenni-lynn Hadley General Manager

"Wonderful service and great hotel "

5
User 07/04/2018

We were checked in quickly, they helped us find a patio restaurant, the beds were comfy, they were just as helpful at 3am when we needed hot water and at breakfast when we needed a knife to cut an apple. The hotel was sold out and so quiet even with our room across from the pool and great workout room. Thanks for making it a home away from home while we visited with family.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am so delighted to hear you found us a home away from home! I will be sure to show my staff your review. Thank you for taking the time to write this review and we hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"best little hotel in surrey"

5
User 28/03/2018

been staying at this hotel for years! the location is central to many things, especially the rapid transit. the amenities are wonderful. the staff goes beyond all expectations. friendly from the minute you make your reservation, upon check in till check out. great value!

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your lovely review Marilee! We are so appreciative of your business through the years. We look forward to seeing you on your next visit! Yours Truly, Jenni-lynn Hadley General Manager

"Great Hotel"

5
donaldt161, Leduc, Canada 26/03/2018

This hotel has great staff that really care . Everything was handled great . Check in was very quick check out was really good with the express check out service . Clean well appointed rooms . Good location

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to offer us a review Donald! I am very happy to hear you enjoyed your experience with us. We hope you will choose us again when you are in the area next! Yours Truly, Jenni-lynn Hadley General Manager

"Clean & comfortable"

5
TeryneD1977, Kamloops, Canada 25/03/2018

We had a very pleasant stay. Everyone from the hotel we dealt with was friendly. Our room was very clean & onsite amenities were well looked after. It was nice to relax in the pool/hot tub area after each day.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am delighted to hear you enjoyed our hotel! Thank you for taking the time to share your experience. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Friendly and Caring Staff"

5
diane2222016, Surrey, Canada 06/03/2018

My brother, who is physically challenged with early signs of dementia recently spent 2 nights at the Best Western Hotel. I was so impressed with the patience, genuine caring and professionalism of the staff who helped him, especially Aman and Shawn at the front desk and Amy in the dining area. When they heard he was challenged they moved him to the ground floor, close to the desk and breakfast room. They helped him countless times, answered all his many questions and were extremely kind and understanding. The suite is exceptional value for the price, I was surprised it was so inexpensive. Thank you for all your help.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your review Diane. I am so very happy that our team was able to assist and create a comfortable stay for your brother. Thank you for taking the time to share a review about your experience with us. We hope you will choose us again if you ever need accommodations in the area again. Thank you again! Yours Truly, Jenni-lynn Hadley General Manager

"Friendly and helpful staff"

5
User 19/02/2018

It is my first time in Canada. I arrived in the hotel at about 9pm. The lady was so friendly and helped me out when checking in. Next day a gentleman helped me book a taxi because I don't have a Canadian mobile number. Thanks a million!

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am delighted to hear you enjoyed our hotel and our customer service! We look forward to seeing you on your next visit to Canada! Yours Truly, Jenni-lynn Hadley General Manager

"Decent stay but questionable location"

3
LoriB42, Winnipeg, Canada 16/02/2018

I recently stayed one night at the BW King George Inn & Suites. The rooms were on the small side but clean and the beds and pillows were comfy. The staff were efficient and helpful. They provide a hot breakfast with all the usual fixings. Breakfast started at 6:30 am which was nice for early starters. It seemed to be a working man's hotel. Good value for the money. My only concern is the location on a load, busy street in a bad part of Surrey. Travelling as a single, women, I did not feel comfortable walking to nearby restaurants. There were a few options but I elected to eat in my room. In the past I have been accosted by criminal elements in that location.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to offer us a review. Yes, our area can present some challenges for us, but our staff work very hard to ensure all guests have a safe, comfortable and memorable stay. We hope you will visit us again on your next visit to the area! Yours Truly, Jenni-lynn Hadley General Manager

"Amazing ??"

5
jeanettem177, Sherwood Park, Canada 05/02/2018

I think this hotel does amazing job on comfortable & customer service. The beds are to die for???? The pool was very clean also. We love to use the pool when I go there. Overall good experience. Thanks

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
We are delighted to hear you enjoyed your stay with us!! Thank you very much for sharing your experience!! We appreciate you taking the time to write your review. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Excellent value and amenities"

5
Trentster20, London, Canada 22/01/2018

Took a chance booking this hotel for the first time and it couldn't have worked out better. Location was perfect and only a short walk away from my business purpose for the trip. A welcomed and free upgrade to a suite made preperations for the class I was teaching a comfortable experience. The entire staff was friendly and helpful. Plenty of restaurants and other stores within a very short walk.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you very much for sharing your experience with us to the TripAdvisor Community. I am so happy to hear you enjoyed your stay with us! We hope you will choose us again on your next work or leisure trip to the area! Yours Truly, Jenni-lynn Hadley General Manager

"Very Satisfied Experience"

4
Lee L, Portland, OR, United States 13/01/2018

A very good balance of location, accommodations, services, and price. The staff were friendly and helpful. Recent improvements to the facility added to our experience. Our room request (north side of building) was provided as asked for.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am delighted to hear you enjoyed your stay with us Lee. We hope you will visit us again soon on your next visit to the area! Yours Truly, Jenni-lynn Hadley General Manager

"a good stay"

4
dandrv2018, Calgary, Canada 03/01/2018

Had some quick business in the area. Great location lots of shopping and eateries in the area. Coffee in the room (Keurig sp?) and waffles for breakfast made the day. Excellent location for Surrey and New Westminster good access and egress to all major routes.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am happy to hear that our hotel suited your needs. I hope you will stay with us again soon. Thank you for taking the time to write a review. Yours truly, Jenni-lynn Hadley General Manager

"Christmas holiday"

5
mgz1, Altona, Canada 01/01/2018

Quiet, clean, friendly helpful staff, ample parking and awesome breakfast. When we come to Surrey this is our preffered hotel, the rooms are in great shape and the staff are very accommadating always an enjoyable experiance

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your wonderful review. I am delighted to hear you enjoyed your stay with us. We hope to see you again soon on your next visit to the area! Yours Truly, Jenni-lynn Hadley General Manager

"excellent hotel"

5
Keytek, Winnipeg 29/12/2017

Hotel staff always a genuine smile. Very accommodating and helpful. They treated us like we were someone very important.Don't get that a lot from all hotel staff in other hotels.Liquor store across the street has free delivery (We didn't use this though as non drinkers) Grocery stores and shopping close by with a vehicle

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to write us a review. I am delighted to hear you enjoyed our staff and your experience overall. We look forward to hosting you again on your next visit to the area! Yours Truly, Jenni-lynn Hadley General Manager

"A comfortable home away from home"

5
phyllish412, Vernon BC, Canada 27/12/2017

We have stayed here so many times, we are very familiar with the staff, rooms, breakfast routine and cleaning staff. We are always happy to check-in at the BW Surrey, King George Inn and Suites. We visit family in Delta so will stay at this hotel again.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
We are so appreciative of your business through the years. I am happy to hear you continue to enjoy our hotel. We look forward to seeing you on your next to visit to see your family! I hope you have a very Happy New Year's! Yours Truly, Jenni-lynn Hadley General Manager

"nice and quiet "

4
Fe V, Los Angeles, California 20/12/2017

not only is BW king george nice and quiet, it is also accessible to SMH and YR centre, close also to shopping mall. the breakfast room is roomier now maybe because the renovation is done. i like it that they followed up on me when i failed to check in on the day that i was expected (i missed my flight), before cancelling my reservation. the reviews about the staff being nice is accurate. the place is modest almost like a home where you can just relax. the rooms are neat and clean and spacious. well recommended for the more mature crowd.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to write a thorough review. We are happy to hear you enjoyed our hotel, staff, and location. We appreciate you recommending us as well. We hope you have a lovely holiday season and we look forward to seeing you on your next visit to the area! Yours Truly, Jenni-lynn Hadley General Manager

"best western"

2
Jim D, Port Alberni, Canada 14/12/2017

Room was not clean. Sheets and curtains were wrinkled. Paint stains on the bathroom floor. With some care this could be an excellent location. I was disappointed with cleanliness of the room. I stayed in a single queen suite.. I find the The majority of best western hotel is extremely acceptable I try to use best questions hotels exclusively and I travel a lot. I will however avoid this hotel at all costs

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your recent review Jim. I am disappointed to hear you did not enjoy your stay with us. We are currently under renovation which has presented some challenges for us. The washroom floors are in the process of getting re-tiled. We wanted to wait until all of the other room renovations were complete before doing so. Thank you for taking the time to offer your feedback. We hope you will give us another try on your next visit to the area. Thank you. Yours Truly, Jenni-lynn Hadley General Manager

"Quiet & Comfy"

5
Shelley G, Victoria, Canada 10/12/2017

Second time staying here. No complaints at all! Awesome bed and pillow. Very freindly staff. Room was modern and clean. Keurig coffee maker and microwave in room. Vending machine by elevator on 3rd floor. We will return.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your recent review Shelley. I am delighted to hear your stay was quiet and comfy. We hope to see you again soon for a 3rd visit! Yours Truly, Jenni-lynn Hadley General Manager

"Very Good Value!"

5
B6104OOmaryf, Ladysmith, Canada 07/12/2017

We needed accommodation close to the Surrey Memorial Hospital, and this excellent venue was perfect. Although there is no restaurant or bar on site, 'Chilies' Thai cuisine next door was superb. The hotel serves a full breakfast near the lobby which we appreciated before we checked out. Very good value indeed!

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to write a review of your experience with us. I am happy to hear we could assist you while you were in town for unpleasant reasons. I will be sure to pass your review on to our staff. Thank you again. Yours Truly, Jenni-lynn Hadley General Manager

"Went beyond the call off duty having had lost luggage"

5
James H, SIRDAR 04/12/2017

Almost every one assisted me and made it possible to get back to the airport the following day. The King George Hotel in Surrey B.C. [lower mane land is very convenient to the Vancouver area.Also close to the U.S. border

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am so very happy to hear our staff were able to assist you James. We work very hard to ensure all guests have a safe, comfortable and memorable stay with us. We hope to see you again on your next visit to the area! Yours Truly, Jenni-lynn Hadley General Manager

"Excellent hotel"

5
Mike L, Pemberton, Canada 04/12/2017

Very nice staff that is willing to help. Even though they had renovations going on this did not overly disturb us. Clean neat and tidy. Find that they were very accommodating and listened to our needs.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am happy to hear our renovations were not inconvenient for you while you were staying with us. We appreciate you choosing to stay at our hotel and taking the time to leave a review. I hope you have a lovely holiday season! Yours Truly, Jenni-lynn Hadley General Manager

"Excellent location and experience."

5
Randy H, Kelowna, Canada 01/12/2017

From the begining to the end our stay at Best Western was perfect. I've stayed with them from BC to New Mexico and they've always made my stay enjoyable.Their services are impeccable!! I look forward to staying with them again and won't hesitate in recommending Best Western to my friends and family!

"One of the best customer support that we ever received"

5
eslovesbc, Edison, New Jersey 28/11/2017

We stayed in the hotel for 2 nights during thanks giving weekend of 2017. Hotel is conveniently located. Decent parking space available and parking is free. We liked the free breakfast as well. Wi-fi is free We are very pleased with the excellent customer support provided by the front desk people. They take the extra mile to ensure that you are comfortable and your needs are met. We are especially impressed with the front desk manager Nicki Grewal, who went out of the way to help us with our car rental issue that had to be addressed immediately but we were in a rush to fly back to the US. Thanks Nicki. We know where we would be staying during our next visit to BC :)

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am so delighted to hear you had a positive experience with us and especially with Nikki Grewal our Front Office Manager!! I will be sure to show her this review. We would welcome the opportunity to serve you anytime! Thank you for taking the time to share your experience. We hope you have a lovely holiday season! Yours Truly, Jenni-lynn Hadley General Manager

"King Suite with Kitchenette"

4
R5360AKkatem, Kamloops, Canada 26/11/2017

Stayed in a King Suite with kitchenette. 4 element Stove top, no oven, apartment sized fridge. Fed VBall team out of the kitchenette. Clean and comfortable rooms and amenities, decent hot breakfast -nothing fancy but does the job while on the road. Staff helpful and accommodating as tournament schedule (and thus departure) was unknown when checking in. Would recommend.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
It is great to hear our hotel was accommodating to your group's needs. We hope you will keep us in mind for your next tournament in the area. Thank you for taking the time to offer us a review. Yours Truly, Jenni-lynn Hadley General Manager

"Good value and location"

4
LLStruik, Okotoks 24/11/2017

Great free breakfast and staff and great location but can be a bit noisy due to road traffic as on busy street. But staff were very friendly and helpful and free breakfast great with an excellent selection of pastries(almond croissant was excellent) and crisp bacon, yummy eggs and waffles.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am happy to hear you enjoyed your stay with us! We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Not bad."

4
F1863YBtimf, victoria, Canada 17/11/2017

Able to book reservation over phone the morning of, they had room and I didn't have to talk to a call center in some random city somewhere else. Location is ok. Mid Surrey. Room was normal hotel room, clean, soft bed. TV a tad old, channels where spread out so not one after another like normal cable TV. Jail like lobby door system to get in. Nice check in staff, check out no so. Breakfast was a limited spread but enough to start your day. Over all not bad. Worth the dollar value.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your recent review. I am happy to hear you found us to be worth the value you paid. We hope you will visit us again as we are under renovation right now and have even more changes planned for next year including our breakfast room! Thank you again for staying with us and we hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Attention to detail lacking"

3
robe149, Calgary, Canada 14/11/2017

While the room was spacious and generally quiet, small things were irritants - Cheerios on carpet behind room door entire stay - Ironing board would not stay in full upright locked position - TV Remotes are basic models, one in bedroom not fully operational

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to write a review. I appreciate you offering feedback regarding your experience with us. I agree that it seems in this case that attention to detail was lacking. I can see a definite room for improvement. Thank you for bringing this to my attention. I hope you enjoyed everything else we had to offer and my hope is that you would give us another try when you are in the area next. Yours Truly, Jenni-lynn Hadley General Manager

"Comfortable"

3
lorrainep617, Portland, Oregon 12/11/2017

Easy check in, clean room, comfy bed, soft linen, used the pool and Gym, breakfast was surprisingly good, a variety of breads and pastries, good juice, waffles and cereals. Staff in breakfast area were super helpful.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I will be sure to let our Breakfast Attendants know about your review! Thank you for taking the time to share your thoughts. We hope to see you again soon! Thank you again. Yours Truly, Jenni-lynn Hadley General Manager

"Best western"

5
khanshafeem, Edmonton, Canada 10/11/2017

Had a very good stay and Location was great and good access to places near by and friendly staff and a very clean and beautiful place to stay with good and caring staff and good amenities and time spent there was awesome

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
We are delighted to hear you had an awesome time with us. I will be sure to let the staff know about your review. Thank you for taking the time to write it for us. We hope you will visit us again on your next visit to the area! Yours Truly, Jenni-lynn Hadley General Manager

"Comfortable"

4
RickandDoni, Sooke, Canada 04/11/2017

A comfortable room and very professional staff. The queen suite has a separate bedroom and living area - very clean even if the decor is a little dated. I appreciate having a fridge and microwave in the room and groceries and shops are a short drive away. The breakfast is fine - very typical of the Best Western standard (two hot choices of egg and sausage or bacon, breads, croissants, danishes, waffles, fruit, hard boiled eggs, yogurt, juices, etc). In room internet was great. The location is on busy King George highway in Surrey. Very accessible if you are travelling from Vancouver. airport or the ferry.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your recent review! We are very happy to hear you enjoyed your stay with us. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Comfortable"

4
RickandDoni, Sooke, Canada 04/11/2017

A clean and comfortable room, friendly staff and great internet. The breakfast is fine if you like bread, danish croissants, cereal, waffles with some hot egg and bacon or sausage. Fruit available is apples, oranges and bananas. Also cold items like yogurt and hard boiled eggs, coffee, hot chocolate, tea.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to offer us a review! We are delighted to hear you enjoyed our breakfast!! Yours Truly, Jenni-lynn Hadley General Manager

"Good experience"

5
jonathanbO6879VU, Surrey, Canada 02/11/2017

Rooms were clean, staff were professional and experience was good all around. I started laundry about 0.5h before my shift and wasnt dry by the time i left and the staff went out if there way to help and brought my cloths to the room

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your recent review. I am glad to hear you were able to get the assistance you needed during your stay with us. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Average hotel"

3
James I, Melbourne, Australia 02/11/2017

Best Western King George Inn & Suites, Surrey, is a good hotel to stay if you want to be near the border crossing has a good breakfast with a good 24 hour supply of drinks. The only issue I have is the $100 removed of a credit card until you check out which creates an internarial transaction cost and several days to show it has been reimbursed back into your account.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to write us a review. The holds at check in are a security deposit for during your stay with us. Sometimes depending on the type of card, the holds can take longer to release than others. Unfortunately when the credit cards used are international the holds can take even longer to release. This is not something we have control over. We do everything in our power to get the holds released as fast as possible. I am happy to hear you enjoyed our hotel and we hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Great Stay in Canada!"

5
User 25/10/2017

This stay was fantastic! The bed was absolutely comfy, the breakfast items were delicious from hot and cold choices, the location wasn't too bad to drive out to Vancouver each day, the amenities inside the room and within the hotel were fantastic, and the staff, Joyce the breakfast attendant and housekeeping ladies were fantastic at their jobs, sweet and hardworking ladies!!! We had an AMAZING experience overall in Canada!!

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am overjoyed to hear your visit to Canada and at our hotel was amazing!! Thank you for writing about your experience with us. We hope you will visit Canada and us again! Yours Truly, Jenni-lynn Hadley General Manager

"Great Surrey Hotel"

5
Jettaset, Kamloops, Canada 19/10/2017

The Best Western King George Inn and Suites was a VERY pleasant stay. We were treated excellent throughout the hotel from check in to check out. Breakfast was plentiful and tasty. Definitely will return next time I'm in the area.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am delighted to hear you plan to stay with us again on your next visit to the area! We love the opportunity to serve you again. Thank you for choosing our hotel and also for leaving a review! Yours Truly, Jenni-lynn Hadley General Manager

"Clean, comfortable, great service"

4
BLT52, Victoria, BC 19/10/2017

New décor in the immaculate room was very pleasant. Bed was comfy with a variety of pillows (fat and thinner). Room was far from elevator on quiet side of building as I had requested, so very quiet. Breakfast had a variety of options, though nothing but an apple for a healthy vegan option. Service was very friendly and helpful. Building is under renovation so exercise room was temporarily unavailable (Oct 14 2017). Location is on a fairly busy street, but backs on a residential neighbourhood. Not bad for a walk. Selected for proximity to a genealogy conference.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your recent review. I am delighted to hear you enjoyed our hotel, staff, and location. We hope you will visit us again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Surrey business trip"

4
doogerKamloops, Kamloops 17/10/2017

Great location on King George Hwy. GREAT PRICE. Rooms were clean and comfortable. Room were quiet even though they faced a major road. Close to hospital. Breakfast was God. Only wish they used real brewed coffee.

BWKG, Front Office Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. I am so happy to hear you enjoyed our hotel and found it to be of great value. We look forward to seeing you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Great place for a short break."

5
DOUGLAS H, REDHILL 11/10/2017

Stayed here for 3 nights and had no problems. The hotel was clean and the staff were polite and friendly and plenty of food to choose from in the breakfast area. Lots of places nearby to go out and get something to eat and a couple of Golf Courses nearby as well if you like to play Golf.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to write us a review Douglas. I am delighted to hear you enjoyed our hotel, staff, and location. We look forward to serving you again on your next visit to the area! Yours Truly, Jenni-lynn Hadley General Manager

"Breach of guest privacy"

2
Jason G, Victoria, Canada 08/10/2017

Housekeeping entered my room while I was working, without permission and without knocking. They said they were showing the room to another guest. Front desk just said "it doesn't happen here", and after a month, Best Western is refusing to acknowledge the incident. Seriously disappointed at how this serious breach of guest privacy has been handled.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your feedback regarding this matter. It was never our intent to breach your privacy. Our housekeeper was only going to your room next to clean it and she was not aware that other guests of ours were behind her trying to peer in and see the room type you had. She was not assisting the guests at the time and was not aware they were doing this. I can appreciate though that from your point of view it did look differently. When I spoke to the housekeeper in question she was very affected by the whole situation. I apologize on behalf of my team for this experience you had with us. I hope you will consider staying with us again in the future and give us another try. Thank you again for taking the time to write us a review. Yours Truly, Jenni-lynn Hadley General Manager

"Best sleep in a long time"

4
reachkarebear, Edmonton, Canada 04/10/2017

The hotel is a bit old, the lobby rather tired, poor lighting in the suites, but the bed made up for everything! I had the best sleep!! Tried to stay a second night just for the bed, but they were booked. Pretty good comp breakfast too.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your lovely review. I am happy to let you know that we are currently under renovation so the tired look will be gone by the end of next year. We are very excited about our upgrades! We look forward to seeing you again on your next visit to the area! Yours Truly, Jenni-lynn Hadley General Manager

"Best Western"

5
User 02/10/2017

This hotel was WONDERFUL in every way. They even have Gluten Free breakfast items. We were here for an ASL convention. The staff was extremely helpful for all the elderly, deaf, and even were learning signs (ASL) to help communicate. The food was great. A very nice variety for breakfast. The rooms were wonderful! We had a wonderful stay!!!

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to write a review. I am very happy to hear you enjoyed our hotel while in town for your convention! We look forward to seeing you next year! Yours Truly, Jenni-lynn Hadley General Manager

"Central Surrey Best Western"

5
gregfP2764MO, Gimli, Canada 01/10/2017

Very nice hotel with an excellent, fresh breakfast! The rooms are very nice, clean and spacticous. The décor is comfortable too. In room coffee and fridge were also available. The location is pretty good for getting into New West, Burnaby, Langley and Port Coquitlam. I highly recommend

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am delighted to hear you would highly recommend our hotel! Thank you for taking the time to offer a review. We look forward to accommodating you again on your next visit to the area! Yours Truly, Jenni-lynn Hadley General Manager

"Don't try to check in Early"

3
800maureeng, Nelson, Canada 30/09/2017

I arrived after 7hrs of driving at 1:00pm ~ the desk clerk advised that check in was 2:00pm. I told her that I had an appointment at 3:00pm and that it would be great if I could get in early ~ I also had a broken foot so I was hoping to have a bit of a rest before my 3:00pm appointment. The desk clerk stuck rigidly to the 2:00pm check in..... As much as the hotel was conveniently located I will be finding a different place to stay next time

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am sorry to hear about the inconvenience you experienced while attempting to check in early. We are an extremely busy hotel and unfortunately your specific room type was not ready any earlier. Nikki our Front Office Manager did everything she could to get the room ready early for you but unfortunately early check ins are not guaranteed. I hope you enjoyed everything else with your stay. Thank you for taking the time to write us a review. Yours Truly, Jenni-lynn Hadley General Manager

"Wonderful staff, always a pleasant stay."

4
kraut_chick, Medicine Hat, Canada 28/09/2017

I stay here several times a year, and this Best Western always exceeds expectation when it comes to their very friendly staff. Desk staff are always helpful, and housekeeping are always smiling and greeting everyone as they work. I also get lovely notes from them in my room thanking me for my business. They fill up fast, always book ahead!

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for staying with us through the years. I am so happy to hear we continue to offer the high level of customer service I expect from my staff. We look forward to seeing you again! Yours Truly, Jenni-lynn Hadley General Manager

"Convenient and clean"

5
Russell C, Red Deer, Canada 26/09/2017

this is a great place to be and easy to get to ferry terminal to Vancouver Island or travell to U.S. Lots of amenities close by or a short drive away. Major shopping withing 15 minutes or take Hwy 99 into airport or metro Vancouver.

"Last-minute booking"

4
User 22/09/2017

Great staff with nicely appointed rooms I will stay again when I'm in the area. The stuff is well-trained and they seem to genuinely care about the guest comfort. The management should be proud of the job they've done

BWKG, Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking time to write a nice review. I am pleased to hear that we met your expectations. We take pride in our work and thanks for complimenting our staff. We hope to see you very soon! Best regards, The management

"Always Premium Service"

5
Sheila K, west kelowna, Canada 22/09/2017

Always top notch service, rooms are spotless and complimentary breakfast is good. It is handy to where we go in Surrey so stay there a few times a year. Staff are always friendly and accommodating and remember us when we come there

"This place is fixing up very nicely"

4
timwK6843SP, North Saanich, Canada 22/09/2017

I stayed here a year or so ago and the improvements are a noticeable and welcome. Very friendly front desk staff with a seemingly genuine desire to know how the stay is being perceived. A very good value fro the price point but unless they replace the old lumpy pillows, I suggest you being your own. I will be back.

BWKG, Front Office Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your feedback and your great comments about our staff. We all work very hard to provide best possible service to our customers. Your comments are very encouraging, thank you! We note your comments about pillows and we will bring this to the attention of our senior management team. Best wishes, The management

"hotel stay"

5
230joanj, cbs, Canada 17/09/2017

the room was large and clean, the breakfast had a very good selection of fruit, pastries,and other breakfast items awesome staff that went out of their way to make sure we had a good and comfortable stay.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
What a pleasure it was to read your review. Thank you for taking the time to share your stay on Trip Advisor! We hope to see you again! Yours Truly, Jenni-lynn Hadley General Manager

"A Great Hotel"

5
Pauline M, West Kelowna, Canada 14/09/2017

Our experience with The King George Hotel was exceptional. Clean, renovated rooms. Excellent customer service. Great continental breakfast. Beds are comfortable. They go over and beyond to help you out with any questions and to make you feel very comfortable and welcome at the hotel. We especially liked Aman who worked at the front desk. He certain knows and understands GREAT customer service.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to write us a review. I will be sure to show Aman your review! We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Amazing service and excellent room!"

5
Lorenia A, San Jose del Cabo, Mexico 12/09/2017

I am very surprised by this hotel. The girl at the check in was extremely nice and helpful. She gave us all tips and advice for our trip and I think many 5 star hotels should learn this. The most important thing is service. I received better service than any other hotels I have stayed before. The room was really clean and the shower was impecable. The breakfast is included and it was good. I highly recommend this hotel if you visit the area.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to write us a review. I am so delighted to hear you enjoyed your quick stay with us. It was a pleasure to serve you that evening and I hope to see you again on your next visit to Canada! Yours Truly, Jenni-lynn Hadley General Manager

"Best Western King George Inn, Surrey, B.C."

4
User 10/09/2017

Good hotel with usual amenities including a pool. Breakfast included in price. Staff is excellent and rooms are clean, beds comfortable (and I'm fussy).Not much to see in the immediate area and on a busy intersection. However, bus stops across the street and it is a short distance from there to the SkyTrain station - a great way to be in downtown Vancouver without the high cost of staying there.

BWKG, Front Office Manager at Best Western King George Inn & Suites, responded to this review
Dear guest, Thank you very much for your positive feedback. We hope to see you very soon! Best regards, The management

"clean room; fresh towels everyday; friendly, helpful staff"

4
Fe V, Los Angeles, California 10/09/2017

near surrey memorial hospital where i visited a sick friend. there's subway and restaurants across the street. coffee and juices are 24 hours at the breakfast room. continental breakfast offered. close to the malls.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
We are happy to hear you enjoyed your stay with us. Thank you for taking the time to write us a review! Yours Truly, Jenni-lynn Hadley General Manager

"Price and Service .. Fabulous"

5
User 08/09/2017

What a single word can describe a best hotel team. Good.better.the best. awesome.excellent or fabolous . Great Front desk Jenny and Aman. Good Healthy Breakfast with Preeti was welcoming too. It makes my stay comfortable . I came back twice to stay in this hotel and nothing compared to the service in this price. Simple Amazing and a wow .

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to share your feedback. I am delighted to hear you enjoyed our hotel. It was a pleasure to serve you and your family while you were here visiting Vancouver and the surrounding areas. We all look forward to seeing you again in the future and we hope you enjoyed your trip to Vancouver Island! Yours Truly, Jenni-lynn Hadley General Manager

"Good hotel overall"

4
165calebg, Lakewood, California 06/09/2017

Checked into this hotel on Labor Day and liked it for the most part. Checkin was good and easy, nice room and comfortable beds. The only two downsides to this hotel was that on the 3rd floor the air conditioning was not on in the hallway so it was quite warm since it was 30 degrees outside. the other thing was the breakfast wasn't the greatest experience, the breakfast room was being used for storage of random things making it more crowded, the breakfast choices were not as good as most best westerns that I've been to. But I would stay here again

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your recent review. I am happy to hear you enjoyed most of what we have to offer. We are still under renovation which can be a challenge for us, but everything will be finished by the end of 2018. Once complete, our breakfast room, lobby, front desk and all guest rooms will be refreshed and updated. We look forward to serving you again so you can see the changes for yourself! Thank you. Yours Truly, Jenni-lynn Hadley General Manager

"Perfect hotel"

5
User 05/09/2017

I stayed for 2 nights August 3&4.Easy check in/out.Courteous,happy staff.Outstandingly clean,comfortable room #218.Also very quiet as requested.I had a restful stay and found it an easy drive to Steveston harbour via Hwy 99 for a day trip.Also the convenience of the tasty complimentary continental breakfast and the in suite kurig coffee made this hotel perfect for me.I will return and have already recommended to friends.Christine.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
What a delight to read your review Christine! I am so pleased to hear we were perfect in your eyes. I have a great team here and everyone works very hard to ensure all guests have a safe and comfortable stay with us. We look forward to hosting you again on your next visit to the area! Yours Truly, Jenni-lynn Hadley General Manager

"A one night stay"

4
trishw509, Chilliwack, British Columbia, Canada 05/09/2017

Were able to get early check in. The room was pleasant and bed very comfy. Next day breakfast was excellent. Hot food with constant replenishing. Good wifi access and that first morning coffee hit the spot. We always stay at Best Western

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for sharing feedback regarding your stay with us. We are happy to hear we were exactly what you needed. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Good Economy Hotel. Location is the Issue."

3
Vincent M, New Orleans, Louisiana 30/08/2017

The Best Western is a budget hotel, and shows it. It is quite inexpensive by Vancouver standards, though it isn't actually in Vancouver. Location: Its location isn't bad: King George Blvd is a main North-South road in Surrey, with an on/off connection to Highway 99 about 5 km to the south; if you are heading to either the US border or the Tsawassen Ferry the next morning, you can get to either from the Best Western without too much trouble. Getting to downtown Vancouver, however, particularly during rush hour, can be a major headache. Within Surrey, there are several banks with ATMs on 72nd Avenue to either side of King George. There are commercial malls on King George between 72nd and 76th. And there is a convenience store right next door to the hotel. This area is sort of a Little India, so it's a good place to go for Indian food, has at least one Indian bar with some good draught beer, and a budget supermarket with lots of Canadian and Indian foods available. Rooms: are clean, but a wee bit tired and Spartan. The pillows were uncomfortable, but other than that, I had no room complaints. They get positive points for housekeeping. I didn't use WiFi or watch TV, so I cannot comment on either of these. Continental: The breakfast was about par for a budget motel. I've certainly seen worse. Staff: The personnel at the desk, in housekeeping and at the breakfast buffet varied from Good to Excellent, and were mainly Excellent. Management should be complimented, because they've got a very good staff. Bottom Line: Don't expect the Ritz, but I rate this lodging as Good. However, if you are booking a hotel for a week, and going to be working in or focusing your stay on downtown Vancouver, you would be well advised to get a hotel several km closer to the city center. The commute is a killer. TA asked me whether this hotel is "centrally located." Well, for the suburb of Surrey, yes, but for metro Vancouver, no.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your recent review Vincent. I just want to clarify that we never give the impression that we are in Vancouver. We are located in Surrey which is 3 cities away from Vancouver. I apologize if you were misled to believe we were in close proximity to Downtown Vancouver. Our location is convenient for tourists to commute but for a daily work commuter we certainly would never recommend it. I am happy to hear you enjoyed most of what we have to offer though. We are currently under renovation so be sure to check back for our upgrades! I hope you enjoy the rest of your summer! Yours Truly, Jenni-lynn Hadley General Manager

"You won't be disappointed."

5
D210TAcarmenc, Kelowna, Canada 28/08/2017

This hotel is like home only better! It's always clean, breakfast made with all the coffee you can drink!! Surrounded with smiling faces from the staff, no matter what time of the day it is. The only disappointing factor is the fitness room is too small.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your review! I am delighted to hear you enjoyed our hotel like a home away from home! We couldn't agree more about the gym which is why it is currently under renovation so we can add a couple of more machines. As I type this the crew is currently working on it! We look forward to seeing you again on your next visit to the area! Thank you again for taking the time to write us a review. Yours Truly, Jenni-lynn Hadley General Manager

"Vancouver Experience"

5
tammyj773, Victoria, Canada 24/08/2017

This hotel was very clean, the staff were very accommodating. There was some renovations going on, but they appeared minimal. They went out of there way to make our stay pleasant even during the renos.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to write us a review. I am pleased to hear you enjoyed our hotel. We look forward to having you stay with us again after our renovations are complete! Yours Truly, Jenni-lynn Hadley General Manager

"Hotel stay"

4
dalrajb2017, London, United Kingdom 19/08/2017

Reasonable size rooms, nice comfortable beds, ground floor rooms have been refurbished whilst first floor rooms are still old and in need of refurbishment. Continental breakfast is average but if you arrive late a lot of the food is finished. When the hotel is full the car park is also full.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your recent review. I am happy to announce that all guest room renovations will be complete by the end of this year. Next year we plan to renovation the Front Desk, Lobby and Breakfast Room. We look forward to hosting you again and you can see all the great changes we have planned. Thank you again for your feedback! Yours Truly, Jenni-lynn Hadley General Manager

"ok hotel"

3
453sadaqata, surrey, Canada 19/08/2017

clean hotel...self laundry service was a bonus. hotel price was a bit execive. pool and hot tub was good. breakfast was ok nothing special. staff was helpful cleaning stuff was excelent signage on the property can be improved

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your recent review. We appreciate your feedback regarding your stay with us. We hope to see you again in the future! Yours Truly, Jenni-lynn Hadley General Manager

"Great hotel at reasonable price, very nice staff"

5
Bhaskar J, SACRAMENTO, United States 19/08/2017

This is a a great hotel for a family stay. Staff are very helpful The rooms are well appointed Fitness centre is great close to stores , costco, superstore, bear creek park and trail, surrey arts center. Enjoyed walking along the trail.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you for taking the time to write us a review. I am delighted to hear you enjoyed our hotel, staff, and location. We look forward to seeing you again in the future! Yours Truly, Jenni-lynn Hadley General Manager

"OK for the price"

3
rclarkeCA, Edmonton, Canada 17/08/2017

We recently stayed here in a 1 bedroom suite. The room was clean but very small compared to other suites we have stayed in. Had all the basics. Breakfast was included and was ok. Same as you get in most hotels. Pool and hottub had a little to much chlorine. Overall place was ok.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
I am happy to hear you enjoyed your stay with us. Thank you for taking the time to offer us a review. Yours Truly, Jenni-lynn Hadley General Manager

"Ok Hotel, but poor service"

2
ingan79, Toronto, Canada 16/08/2017

While check out, I was totally ignored. The attitude the lady performed was not according to industry standard. It's BW. It should be similar to other BW or similar ones. While checking out, she answered phone call, and fron that moment she never looked at me nor communicated neither by verbal or by body language. I was like being already checked out, get off! So bad.

"One of the Best of Best Western Hotels"

5
marthat24, Lihue, United States 14/08/2017

Our recent stay at King George Suites & Inns in Surrey was excellent. We came for a family wedding and our stay at this particular hotel made a world of difference beginning with the well furnished living room which accommodated several family gatherings. The well rounded breakfast offered in the morning was satisfying. We would definitely stay here again.

"More for business than vacation"

4
Duane - Glenda Z, Surprise, United States 13/08/2017

We stayed here July 19. We picked this for the location that would be easy to get to. It is a little tricky to get into if you are coming from the South. The property was under some renovations but this was not a problem. The room was quite and comfortable. We had no issues. Breakfast was a little sparse but was adequate. We received a very friendly greeting at check-in as well as a very nice experience checking out. If we were to be in the Surrey area again we would consider staying here again.

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you very much for taking the time to offer us a review. I am delighted to hear you enjoyed our hotel and would consider staying with us again! Thank you again! Yours Truly, Jenni-lynn Hadley General Manager

"We will be back !!!!"

5
AlicjaiAndrzej, Regina 08/08/2017

Amazing management and and very supportive personnel !!!!, With may husband having an emergency surgery it felt like home away from home.The hotel is located close to every amenities , very clean an specious rooms, very good hot breakfast. Definitely we will be back .

BWKG, General Manager at Best Western King George Inn & Suites, responded to this review
Thank you very much for taking the time to offer us a review. I am delighted to hear we were able to help you during a very stressful time. We hope your husband is recovering well and we look forward to seeing you again!! Yours Truly, Jenni-lynn Hadley General Manager

"Breakfast"

4
ashitaprasad, Edmonton, Canada 07/08/2017

The lady named Preeti at breakfast was very nice. Only negative complain I have is breakfast I wish they have hash browns and chicken meat. We do not eat beef and pork. No hashbrowns either, eggs is so tasteless. Above from these everything else was good, coffee and juice all fresh.

BWKG, General Manager at Best Western Plus King George Inn & Suites, responded to this review
Thank you for taking the time to offer us a review Mrs. Prasad. I will be sure to pass your comments on to Preet! Unfortunately we are presented with the challenges of not having a kitchen to aid in our breakfast offerings. This limits us to what we can provide but we try our absolute best to offer variety and different options for guests like yourselves that do not eat pork. We hope to see you again on your next visit to the area. Thank you again for staying with us!

"As expected - basic and good value"

4
Harj M, Warwick, United Kingdom 02/08/2017

Stayed here whilst attending a wedding. Rooms are big and have a separate lounge area with fridge and microwave - the rooms are just too dark! Free breakfast which was good, but polystyrene plates and plastic cutlery. Space was also very limited, often had to wait to get a table. Overall for the price, and if you need to stay in Surrey, can't go wrong.

BWKG, General Manager at Best Western Plus King George Inn & Suites, responded to this review
Thank you for your recent review. I am happy to announce that we are currently under renovation. Included in the plan will be a new design in the breakfast room and new, upgraded lighting for all guest rooms! We hope you will visit us again so you can see the upgrades for yourself! Have a great summer! Yours Truly, Jenni-lynn Hadley General Manager

"GOOD LOCATION & EXCELLENT SERVICE"

5
User 01/08/2017

This BW is in a great location for me when visiting Surrey on business. The staff are awesome! Our suite was a little cramped & dated but everything worked and the bed was comfortable. A/C a bit noisy but again, it worked. There are some updates being made to the hotel, including the work-out room. Breakfast selection of food was OK with attentive staff asking if they should bring more out even though it was almost closing time. Very nice folk running this hotel and very friendly and competent staff.

BWKG, General Manager at Best Western Plus King George Inn & Suites, responded to this review
Thank you for your review Jay. I am very happy to hear you enjoyed our hotel. Yes, we are currently under renovation. Everything should be complete by the end of next year (2018). We cannot wait for an updated and fresher product. Be sure to visit us again on your next visit to the area! Thank again for taking the time to offer a review! Yours Truly, Jenni-lynn Hadley General Manager

"Okay despite the renovations in breakfast room and fitness centre"

4
G. Cameron D, Grande Prairie, Canada 30/07/2017

Good 2 night stay at this place. Pool needed some attention in maintenance so did the hot tub. Limited fare on the breakfast menu offered. Staff were very polite and kind. Ice machine was on the second floor a little inconvenient.

BWKG, General Manager at Best Western Plus King George Inn & Suites, responded to this review
Thank you for taking the time to write us a review. I am happy to hear you enjoyed our hotel. We hope you will visit us again on your next visit to the area! Yours Truly, Jenni-lynn Hadley General Manager

"Thank you"

5
14dexterg, Calgary, Canada 28/07/2017

Best Hotel I have ever in, nice service, hard working staff the food is good the pool is very nice and the service is very good. I will surely recommend this to my friends. It is a very nice experience for me and for my family.

BWKG, General Manager at Best Western Plus King George Inn & Suites, responded to this review
What a delight it was to read your review this morning. I am so happy to hear you enjoyed your stay and will recommend us to others! We look forward to seeing you again! Yours Truly, Jenni-lynn Hadley General Manager

"Nice smaller hotel"

4
PopTopBob, Vista, Ca 26/07/2017

Hotel was undergoing renovations but it was still very nice. We had a small suite on the top floor with a view of the distant mountains. Very quiet. Good locations with restaurants nearby and on a main street. We drove into Vancouver a couple of days and drive not too bad on the weekend.

BWKG, General Manager at Best Western Plus King George Inn & Suites, responded to this review
I am very happy to hear you enjoyed your stay with us! We are very excited for our renovations and can't wait to have them complete for everyone to enjoy. I hope you will visit us again when they are complete so you can see the changes! Thank you for your review! Yours Truly, Jenni-lynn Hadley General Manager

"Nice, clean rooms"

4
User 22/07/2017

Stayed here 3 days and overall it was a good stay. Check-in/out was efficient and there was lots of parking. There's no room service but there is a hot continental breakfast. If you want to stay in that area, this is a good hotel to choose.

BWKG, General Manager at Best Western Plus King George Inn & Suites, responded to this review
Thank you for taking the time to write us a review Kristen! I am happy to hear our hotel suited all of your needs while you were staying with us. We hope you will visit us again! Have a great summer! Yours Truly, Jenni-lynn Hadley General Manager

"Good value"

4
hinhd2017, surrey, Canada 20/07/2017

We enjoyed the indoor pool, but the fitness room need more equipment as other Best Western we have stayed. I could not get the treadmill to work, but I did not report, just used the pool. The room ladies left us a notes which I thought was nice gesture. The breakfast lady was also seem nice. Overall good value. It was our first trip to Canada, we definitely do it again.

BWKG, General Manager at Best Western Plus King George Inn & Suites, responded to this review
Thank you for taking the time to write us a review. I am happy to announce that our gym area is currently under renovation which is exciting for us. Once complete we will have more equipment and a better layout. We are happy to hear you would stay with us again. I hope you have a great summer. Thank you for staying with us! Yours Truly, Jenni-lynn Hadley General Manager

"hotel experience"

5
User 08/07/2017

excellent hotel that is close to public transit,has a great staff that goes out of their way to please you, has lots of breakfast choices, free wifi. a very clean room. a definite stay if you want a hotel that is centrally located.

BWKG, General Manager at Best Western Plus King George Inn & Suites, responded to this review
Thank you for taking the time to offer us a review Marilee! I am so pleased to hear you still continue to enjoy our hotel year after year. Thank you for visiting us again! Have a great summer! Yours Truly, Jenni-lynn Hadley General Manager

"Will Stay Here Again!"

4
s s, Milford, Connecticut 06/07/2017

Located on a busy road just a short trip from downtown Vancouver. An excellent option in the crowd of so many hotels and motels in the vicinity. Lobby area was little small but spotless. We stayed here 5 nights and it was surprisingly quite even though they were doing some remodeling. Positives: Clean and inviting Entrance, free parking, free breakfast, free wifi, currency exchange, cheerful front desk and breakfast room attendants. Negative: Pool can use some more cleaning and better filtering system To Management: Check in desk person was very friendly and cheerful(sorry forgot her name but we checked in on 6/24 around 4:00 pm). Checkout (6/29 @ 10:45 am) was a different story with 2 people (may be owners or so) sitting at front desk with most serious facial expressions and no "Thank you" or "please come back". They were just busy checking paper work. These 2 people need some serious Customer Service Training.

BWKG, General Manager at Best Western Plus King George Inn & Suites, responded to this review
Thank you for taking the time to write such a thorough review. What a pleasure to hear you enjoyed almost everything about our hotel. Thank you for the feedback regarding our agents on during your check out. I will be looking into this. I hope you enjoy the rest of your summer and we look forward to seeing you again!! Yours Truly, Jenni-lynn Hadley General Manager

"Excellent option"

5
LDS2015, Norfolk, Virginia 02/07/2017

Excellent option for staying a few nights and visiting the places around. Conveniently located on King George Highway with access to dining and convenience stores within short distance. I would definitely recommend it.

BWKG, General Manager at Best Western Plus King George Inn & Suites, responded to this review
What a pleasure it was to read your review. It is great to hear we were convenient for your during your visit to our area. We hope to see you again soon! Have a great summer! Yours Truly, Jenni-lynn Hadley General Manager

"Best Western never disappoints"

5
Babar T, Edmonton, Canada 30/06/2017

We, 5 families with kids, stayed at this hotel for a night. A very nice, comfortable and quiet hotel. Very big and capacious room with AC, free fast wifi and nice breakfast. Great pool. Staff was very helpful and nice.

BWKG, General Manager at Best Western Plus King George Inn & Suites, responded to this review
Thank you for taking the time to write a review Babar. I am so delighted to hear we were exactly what you and your friends/family needed!! We hope you will visit us again soon! Yours Truly, Jenni-lynn Hadley

"Standard Motel"

3
297steffenr, Darmstadt, Germany 27/06/2017

staff was friendly, breakfast lousy (no sausage / cheese, only single-use tableware) beside the fresh baking cones. rooms not too noisy, as the Motel is near a high frequent road. Motel is quite old, but ok.

BWKG, General Manager at Best Western Plus King George Inn & Suites, responded to this review
Thank you for taking the time to write us a review. I am happy to announce that our hotel is currently under renovation for the next 2 years! We are very excited to be upgrading and refreshing our property. We are 15 years old so we could not agree more that we are due for an upgrade! We hope you will visit us again after our renovations so you can see the changes yourself! Thank you again for your review! Yours Truly, Jenni-lynn Hadley General Manager

"Disappointed"

3
Tina S, Tacoma, Washington 19/06/2017

We have stayed at this hotel every time we travel to Canada. I feel the quality has beeen on a steady decline over the years, but will continue to stay here because it is convenient for us. Hopefully when they finish "ungrading" it will be back to its glory days.

BWKG, General Manager at Best Western Plus King George Inn & Suites, responded to this review
Thank you for your recent review Tina. It is an exciting time for us as we renovate our hotel. We are currently working on all guest rooms and our gym area. Next year, we will be completely renovating our front desk, lobby, and breakfast room. I am confident you will enjoy our upgraded facilities once they are complete. Thank you for staying with us whenever you visit Canada. I hope you have a great summer! Yours Truly, Jenni-lynn Hadley General Manager

"Great stay"

5
Ron R, Kelowna, Canada 16/06/2017

we stayed one night and were extremely happy with all aspects of our stay. My wife is a celiac and was able to have an excellent breakfast of scrambled eggs, bacon and muffins as well as fruit and yogurt.

BWKG, General Manager at Best Western Plus King George Inn & Suites, responded to this review
Thank you for taking the time to write us a review Ron. I am delighted to hear the staff were able to accommodate your wife! We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"area too much traffic noise"

3
jeangX7288QB, Kelowna, Canada 14/06/2017

found the hotel rooms etc. good, didn't like the area, too much traffic, also people talking loud late at nite in the hallway, children running and yelling in the halls people at the ice machine at all hours late at nite and early morning would not stay there again

BWKG, General Manager at Best Western Plus King George Inn & Suites, responded to this review
Thank you for your recent review. We are sorry to hear you would not stay with us again. Surrey is definitely a busy city and traffic noise can be apparent from time to time. Thank you for staying with us though. I hope you have a wonderful summer! Yours Truly, Jenni-lynn Hadley General Manager

"Excellent staff, 5 star cleanliness."

5
User 14/06/2017

First class service, Rooms are 5 star clean, Location is easy to find with easy parking and lots of it. Pool and exercise room has been totally updated with new equipment hot tub is the perfect temp. Secured parking with video cameras, I totally felt like being at home treated with out standing service every day.

BWKG, General Manager at Best Western Plus King George Inn & Suites, responded to this review
Thank you for taking the time to offer us a review Ken. I am so delighted to hear you enjoyed our hotel and everything we have to offer. We hope you will visit us again soon! I hope you have a fantastic summer! Yours Truly, Jenni-lynn Hadley General Manager

"BEST OF THE BEST"

5
Will S, Lethbridge, Canada 09/06/2017

Great location, friendly staff, and newly reno-ed rooms. When I am in the area I always try to book this location. I stay in hotels about 10-12 nights a month so I certainly know what to expect, and this location meets and exceeds my expectations.

BWKG, General Manager at Best Western Plus King George Inn & Suites, responded to this review
Thank you for taking the time to offer us a review Will. We appreciate you taking the time to express to the Trip Advisor community how much you enjoy our hotel. I have an excellent team here and I am pleased to hear they are meeting your needs. We look forward to seeing you on your next visit soon! Yours Truly, Jenni-lynn Hadley General Manager

"Very comfortable"

5
R382RIwilliamb, Simcoe, Canada 26/05/2017

Enjoy the stay and your atmosphere... rooms were clean and the breakfast was excellent..would recommend your hotel to my friends and family to stay there for the next family reunion... I stayed 5 nights and was not disappointed at all

BWKG, General Manager at Best Western Plus King George Inn & Suites, responded to this review
Thank you for taking the time to write us a review. I am pleased to hear you would stay with us again. We always like hearing guests enjoyed their stay and would visit us again. I hope you have a lovely summer season! Yours Truly, Jenni-lynn Hadley General Manager

"Very nice place"

5
Jatinder B, Mississauga, Ontario 21/05/2017

I enjoyed our stay as the hotel is well located in Surrey. The breakfast items were good. Even though the hotel was under construction there was no disruption.Staff were courteous and its a nice neat hotel with comfortable beds and good quality sheets.

BWKG, General Manager at Best Western Plus King George Inn & Suites, responded to this review
Thank you for taking the time to write a review yesterday Jatinder! I am very happy to hear you enjoyed your experience with us. I will be sure to show your review to my staff. We hope you will visit us again when you are in the area next! Thank you. Yours Truly, Jenni-lynn Hadley General Manager

"Very comfortable, safe and convenient to our event."

4
JRBailor, Vancouver, Washington 12/05/2017

The hotel was in the process of doing upgrades and did all they could to not inconvenience their guests. The room was very clean and in good condition. The bed was very comfortable and there were plenty of soft absorbent towels. The staff was efficient at check in. Good choice/selection for the free breakfast. Overall, a pleasant stay and would recommend this hotel as a good choice to stay.

"Survey"

3
leticiad272, kelowna, Canada 11/05/2017

Nice hotel, nice staff, very homely good breakfast, timely breakfast for early appointment. will reccommend to friends and families. Good rate.. My only concern is that the bed cover seems dusty, but overall it is a nice stay.

"I love best western"

5
Freissett L, Victoria, Canada 08/05/2017

We always stay here for our assemblies and convention. staff are very helpful and hotel is always clean. Renovation was ongoing when we stayed but it doesnt bother us, we know this is for better. We will keep coming back. Thank you.

BWKG, General Manager at Best Western Plus King George Inn & Suites, responded to this review
Thank you for taking the time to write us a review Freissett. I am happy to hear you continue enjoying your stays with us year after years. We look forward to having you see all the finished renovations next year! Thank you again for your review. Yours Truly, Jenni-lynn Hadley General Manager

"Great staff, friendly and great perks"

5
F7180FKambers, Edmonton, Canada 30/04/2017

The staff went out of their way to make my stay great. Breakfast consists of egg patties, sausage patties and a variety of breads and cereals. For later meals in-room delivery from local pizza places or SkiptheDishes is available as well as right across from a Subway, and directly besides a 24hr Macs convenience store. Staff was able to accommodate me for more days than originally planned without trouble.

BWKG, General Manager at Best Western Plus King George Inn & Suites, responded to this review
I am very happy to hear our staff went out of their way to make your stay the best it could be. Thank you for taking the time to offer us a review. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Good Stay"

4
564kristieh, Kamloops, Canada 27/04/2017

I was happy with the service. The hotel is under renovation but they made me aware of the fact ahead of time and there are signs everywhere to explain the boxes. The renovation materials were in public spaces but never untidy. No renovation noise disturbed my staff and the service was very good. Breakfast was mediocre but I was happy to have eggs and sausage/bacon available every morning.

BWKG, General Manager at Best Western Plus King George Inn & Suites, responded to this review
Thank you for your recent review. I am happy to hear our renovations were not an inconvenience for you. That is our goal while we undergo our upgrades. We hope to see you again soon! Yours Truly, Jenni-lynn Hewitt General Manager

"Best Western King George"

5
fibresoul, Courtenay, Canada 27/04/2017

Great accommodation. Close to where I needed to be. Clean rooms, excellent service, LOVED the breakfast. I was sorry I didn't bring my bathing suit to enjoy the hot tub and pool! I will stay there again when I go back!

BWKG, General Manager at Best Western Plus King George Inn & Suites, responded to this review
What a delight it was to read your review this morning fibresoul. I am so very happy to hear you enjoyed everything we have to offer and that you plan to return on your next visit to our area. I appreciate you taking the time to let the Trip Advisor community know about your experience! Next time be sure to bring your bathing suit! Thank you again for your review. Yours Truly, Jenni-lynn Hewitt General Manager

"Hotel renovations does not make this a great place to stay"

2
Gizmo425, Seattle, Washington 13/04/2017

Check in took 22 minutes :( Carpet is wrapped in plastic, woke up a few times of night from people walking on plastic... Heater turns on and it sounds like an engine I wouldn't recommend this hotel until they have all their renovations completed

BWKG, Front Office Manager at Best Western Plus King George Inn & Suites, responded to this review
Thank you for staying at Best Western King George Inn & Suites and sharing your feedback with us. We are sorry to hear about your experience. We are upgrading our facilities due to which we had to cover the carpet in the corridor with a plastic sheet. I am sure that you will provide us another opportunity to serve you better with enhanced facilities.

"Wedding preperations"

5
Rosie G, Laxey, United Kingdom 12/04/2017

On the run up to my sons wedding in Fraser valley lovely relaxing stay at best Western king George boulevard. Nice clean room actually a suite to my surprise nice comfy bed and complimentary breakfast too central location pity no bar or food in evening but facilities near by all in all a first rate visit

BWKG, General Manager at Best Western Plus King George Inn & Suites, responded to this review
Thank you for your review Rosie! I am delighted to hear you enjoyed your stay with us. Congrats on your son's wedding! What an exciting time for you all. We hope you will visit us again in the future. Thank you again for the feedback! Yours Truly, Jenni-lynn Hewitt General Manager

"Nice place to stay."

4
mrobic, Montreal, Canada 11/04/2017

Stayed for one week while working in the area. As a Best Western, there were no surprises or unmet expectations. There were some renovations going on but these in no way it affected anything except the exercise room. All the equipment was squeezed together (temporary during renos) but the TV was behind. Like other guests shared, I too can't do exercise without the visual distraction. What I really was surprised and enjoyed were handwriting notes left by the housekeeping team. It was a nice thing to come back to after a days work. So much so, I left them one on my last day. Lastly, I wish there had been extra power outlets at the desk and nightstand lamp bases like most hotels do. Perhaps those are in the reno plans. (just got an email from the GM confirming those are in the reno plans and also include usb outlets.) If I have be in Surrey BC in the future, I will hesitate to book here again.

BWKG, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your recent review. Yes, it is true in our renovation plan the table lamps will all have electrical outlets and USB ports! We are very excited about our renovations. I will be sure to let the Housekeeping Department know how much you enjoyed the notes they left you. I am hoping you meant to say that you would not hesitate to book with us again! Thank you for your review and we look forward to seeing you again in the future! Yours Truly, Jenni-lynn Hewitt General Manager

"Stayed at BW as husband was in Surrey Memorial Hospital"

5
Warwick E, Terrace, Canada 06/04/2017

Was close and convenient Easy to order in food from a number of restaurants who delivered to your door. Plenty of parking and friendly helpful staff ,clean large rooms Close proximity to mall and other shops

BWKG, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for taking the time to write a review of your experience with us recently. I am happy to hear our hotel was exactly what you needed while you were in town. We hope you will visit us again soon but hopefully for more positive reasons. Thank you again. Yours Truly, Jenni-lynn Hewitt General Manager

"Great value"

4
marci738, Kamloops, Canada 03/04/2017

Great price with continental breakfast included, eggs and sausage when we were there with the usual waffle iron (1 only). A good place for teams with a pool and hot tub and close to nearby athletic parks in Surrey. Other than the beds being a bit too firm, we were very satisfied with this hotel.

BWKG, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
It was a pleasure to read your review today marci738. I am very happy to hear you feel we are a great value. We hope you will visit us again soon. Thank you again! Yours Truly, Jenni-lynn Hewitt General Manager

"Always Busy"

4
Jeffrey M, Chilliwack, Canada 25/03/2017

Seems to be popular with the tourists and out of town workers. Ample parking, continental breakfast and friendly staff. Easy walk to restaurants and a convienience store. Has an indoor pool. Easy access off of King George Blvd south bound and off of 80th Ave west bound. Rooms were very clean. Three storeys.

BWKG, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your review Jeffrey. Yes, we are a popular location for many different guests. I am happy to hear you enjoyed our hotel and our location. We are always happy to gain new happy repeat customers. I do hope we will see you again soon. Thank you for taking the time out of your day to offer us a review. Yours Truly, Jenni-lynn Hewitt General Manager

"Hotel stay"

5
Pam C, Vernon, Canada 27/11/2016

This hotel was very clean. The employees were helpful, kind, and very accommodating. We had a large group staying together. The breakfast was fresh at all times and kept very clean. The check out was fast. The security on site was comforting. We would definitely stay at this hotel again.

BWKG, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your recent review Pam. I am very happy to hear our hotel was just what your group needed. I will be sure to pass on your lovely comments to our staff. We look forward to seeing you again in the future! Yours Truly, Jenni-lynn Hewitt General Manager

"Still very impressed after 5 years of visits."

4
Susan R, Merritt, Canada 24/11/2016

We have been staying at this hotel at least once a year or more since Nov 2011. This property is very well maintained and our suite very comfortable. New carpeting in the hallways and on going refurbishment of the rooms keeps it current. Great continental breakfast, many more items than the norm. Staff are friendly and helpful. Will keep on our list of coast best stays.

BWKG, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
I am delighted to hear you have been staying with us through the years Susan. We have a fantastic team here that works hard to ensure all guest stays are comfortable and memorable. I am so happy that what we strive for in terms of customer service is what you in fact experience with us. Next year all of our guest rooms will be getting a complete make over. I can't wait for you to see them when you visit next! Thank you for taking the time to share your experiences with us to the Trip Advisor community. I hope you have a great holiday season! Yours Truly, Jenni-lynn Hewitt General Manager

"Great & clean place to stay"

5
euskfnm, Seattle, Washington 22/11/2016

This is our preferred hotel to stay, when ever we visit Surrey/Vancouver, My kids love the infdoor pool and its location is great close to good indo/pak restaurants. Rooms are clean and beds are comfortable.

BWKG, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your review. It is very cool to hear we are your preferred hotel when in our area! We appreciate our repeat guests like yourselves. We look forward to seeing you again soon! Yours Truly, Jenni-lynn Hewitt General Manager

"Good value for the price"

4
Alan N, Calgary 22/11/2016

The room was well appointed. Breakfast was rather good for a hotel buffet. The fitness area was under renovation but had adequate facilities for us. Parking is free. The location is a bit far from most places but there is a good Portuguese restaurant across the street. Housekeeping was rather lax but otherwise it is a good place to stay for a few nights for the price.

BWKG, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for taking the time to offer us a review. I am pleased to hear you enjoyed our hotel and felt it was good value for the price. We hope you will visit us again in the future! Yours Truly, Jenni-lynn Hewitt General Manager 604-502-9000

"Dirty, dark room"

1
Cindy B, Victoria, Canada 05/11/2016

Usually we like Best Westerns for their consistent quality, cleanliness. This hotel was a big disappointment. Carpet throughout the suite was filthy! Didn't want to walk to the bathroo at night. Bedroom so dark you couldn't see - even with the one lamp on. Breakfast disappointing. Would never stay here again.

BWKG, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for taking the time to offer us your feedback Cindy. I am disappointed to hear you would not stay with us again. We are currently under renovation and starting next year all of our guest rooms will be completely upgraded. We hope you will give us another try in the future, perhaps when our renovation is complete. Thank you again for your review. Yours Truly, Jenni-lynn Hewitt General Manager

"Well Taken Care Of"

5
User 01/11/2016

Room was spacious and clean awesome mattresses had a great sleep service was excellent and Breakfast was hot and fresh Had important documents shipped to there from California and they were delivered to my room as soon as they arrived The staff was very helpful and polite they were lso very well informed on places to visit and eat and offered to call for reservations if we wanted was very happy and bed was very comfortable made for less stress because we were there to arrange funeral arrangements for a family member

BWKG, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
I'd like to start off by saying I'm sorry to hear about your recent loss. Making those types of arrangements can be very stressful and mentally draining. I am very pleased however, to hear my staff was accommodating and able to help you with all of your needs while you were with us. I will be sure to pass this review onto them so they are aware of your fantastic feedback. We hope to have you stay with us again but for more positive reasons next time! Yours Truly, Jenni-lynn Hewitt General Manager

"Good stay"

4
AlbertaGirl22, Drayton Valley, Canada 31/10/2016

We stayed here for 1 night as it was close-ish to the ferry terminal. The hotel was really good and was accommodating with our request to be on the top floor away from the busy main street. With the window closed we heard hardly any noise. The room was clean and bed was comfortable. The breakfast was good with options of scrambled eggs and bacon with lots of cereal bagels toast yogurt and fruit.

BWKG, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
I am delighted to hear you had a good stay with us. I appreciate you taking the time to let everyone in the Trip Advisor community know about your experience with us. We hope to see you again in the future. Yours Truly, Jenni-lynn Hewitt General Manager

"Exactly what we needed"

5
KelownaKimmi, Kelowna, Canada 23/10/2016

The rooms were renovated and clean. Our room had 2 queen beds and a full kitchen. The hot and cold breakfast was excellent and had gluten-free options available. Staff was efficient and courteous. Perfect all around!

BWKG, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for taking the time to write us a review. What a pleasure it was to read your review. We have a hard-working team here and I am pleased to hear that they were efficient and courteous. I am happy you were able to enjoy our gluten-free breakfast options! We look forward to seeing you on your next visit. Yours Truly, Jenni-lynn Hewitt General Manager

"very good. quiet, nice rooms upgrading"

3
JRFraine, West Kelowna, Canada 21/10/2016

clean comfortable with good pricing !00.00 + tax in Oct 2016 - we used it twice on a trip to Vancouver Island rom West Kelowna. The TV fluttered on our second visit, breakfast was good front desk staff were very good, friendly and helpful.

BWKG, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
I appreciate you taking the time to write us a review. I am happy you had a good stay with us. We hope to see you again in the future. Yours Truly, Jenni-lynn Hewitt General Manager

"Wedding Stay"

5
Tianna K, Oliver, Canada 17/10/2016

The staff was helpful - especially the cleaning staff. Wonderful women- polite, caring, happy, accommodating and friendly. (oh yah... they did a great job cleaning up after us all weekend!!! )The woman who set up the breakfast was so friendly she really made us feel at home. So many great things to say about the staff. The facilities were also very nice.

BWKG, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your recent review Tianna. I am so very pleased to hear you enjoyed our hotel and especially our staff. It can make all the difference during a stay away from home and I am delighted this contributed to a great stay for you. I hope you will visit us again in the future! Yours Truly, Jenni-lynn Hewitt General Manager

"my review"

3
Timothy R, Victoria, Canada 16/10/2016

I was happy over all but a bit disappointed when I tried to cancel due to illness .This will cause people hardship I will not be booking on line ever again due to your policies. I was disappointed I was not given a credit due to this situation.

"Rooms were dark and a little nervous about parking"

3
Scott M, Moscow, Idaho 10/10/2016

The staff seemed friendly and the rooms recently remodeled were clean, but a little dark. The bedroom part of the suite was next to windows and plenty of light, but the center room part of the suite and bathrooms were very dark - even with every light turned on. The hotel is located in a part of town that didn't look too safe. We asked the front desk and they had told us they have security watching the lot on weekend nights. Sounded like they may have had problems. The parking stalls also tend to be a little close together. Tough if you have a big car. We went out to dinner and a show and by the time we got back there were only 3 spots left. We probably wouldn't stay there again because of the location and parking, but if you want a lesser expensive room, there was a value.

BWKG, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your review Scott. Yes, we are in the process of renovating. Starting next year we will be working on completely upgrading all of our guest rooms. Included in this will be all new lighting which will make it so no areas in the room are dark. Our location can present challenges for us but our diligent team works hard to ensure all guests have a positive experience with us regardless of what might take place in the surrounding area. We hope you will visit us again on your next visit so you can see the changes we have planned. Thank you again for your review. Yours Truly, Jenni-lynn Hewitt General Manager

"Worst experience ever!! Will not return to this hotel"

2
User 07/10/2016

My kids and I spent the night at Best Western last Sunday the 2nd of October and checked out on the 3rd. As I checked my visa card transactions yesterday, I noticed that there was a $56+ charge from the hotel. I phoned and talked to Patty asked why I was charged for $56+ she said there was 4 hand towels missing. I was pretty shocked because how can a 4 hand towels missing in the room, then I realized that during our stay my youngest kid spilled water on the carpet so we tried to dry it out using those towels and a couple towels from the pool that we took (these were left in the washroom). Patty advised me to call Jenilyn today which I did. Explained Jenilyn (Front Desk Manager) what have happened, that no one told me that not to put away dirty towels. I told Jenilyn to please ask whoever took the dirty towels in the pool area, so they know that I put the hand towels in the bin. She said it will be very hard for them to track it down, I said only if I knew I would've leave those dirty hand towels in the room.. She is not very nice, cut me off right away, that nothing she can do, am very frustrated as I was charged with something that I didn't even do. She said that next time that happens i could've call the front desk to clean the water spill. Oh really, do I need to really bother front desk for that? If it was a flood then that's totally understandable but I have tried to be nice to each one of the staff so I may return to the hotel in the future. And so after all that useless conversation, I hang up the phone, but called back and asked to speak to a General Manager, Jenilyn said she is as well the general manager. I don't believe her as I have checked the site already and I see the picture of her with a CEO and a GM. Now it all make sense to me that she really doesn't want to help me deal with this issue. So consider this will be my 1st and last stay! Jenilyn doesn't know how to listen to their guests. Very upsetting that I am being charged of something that I didn't do nor take! I work as a branch manager in the bank and in this type of situation management should find a way to provide solutions for every client.

BWKG, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your recent review. I apologize for the confusion regarding my position at the hotel. I have contacted our website provider to remove the photo you saw on our website. I was the Front Office Manager for 6 years but was recently promoted to the General Manager role. I can understand your frustration but on our end when items are missing from a guestroom, a charge is applied. Thank you for taking the time to write us a review. Yours Truly, Jenni-lynn Hewitt General Manager

"Third Experience less than stellar"

3
Will S, Lethbridge, Canada 02/10/2016

Almost everything that was expected from my past experiences at this location were missing. As a Diamond Select Best Western customer the experience at this location was for the most part a complete let down.

BWKG, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your review Will. I was disappointed to hear you did not enjoy your most recent stay with us. I have contacted our dry cleaning company to research why your items were not returned within the acceptable time frame. I apologize this inconvenience affected you. Unfortunately complimentary upgrades are upon availability and we have been sold out for the last couple of weeks. It is a shame when we are unable to upgrade our valued guests, but sometimes it is just not possible on our end. We hope you will visit us again on your next visit to the area. I know you have stayed before in the past, so you know this last experience is not the norm for our guests. Either way, I appreciate the feedback. There is always room for improvement and this experience is a learning experience for us. Yours Truly, Jenni-lynn Hewitt General Manager

"Surrey Experience"

5
David M, Trail, BC, Canada 30/09/2016

The Hotel is conveniently located close to shopping and tourist attractions. The staff is friendly and helpful. The rooms are clean and well appointed. The staff helped make our visit relaxed and enjoyable

BWKG, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your recent review of our hotel David. I am pleased to hear you enjoyed our hotel. We hope you will visit us again! Yours Truly, Jenni-lynn Hewitt General Manager

"Loved our stay at the Best Western King George Inn & Suites"

5
lifebythesea44, Powell River, Canada 27/09/2016

Our son lives in Surrey so we stayed here for the first time. We really enjoyed our visit and were disappointed that we couldn't stay the 2nd evening as they were sold out. We were certainly glad that we had booked well ahead for the one night, I might suggest that if you wish to stay there that you do so also to avoid disappointment. We stayed in a room with a sitting area which I highly recommend. the bed was very comfortable and there was no noise during the night. Breakfast in the morning was everything anyone could want for a complimentary start. Waffles, fresh fruit, juice, cereal, sweet Danish offerings, scrambled eggs, bacon, variety of toast and bagels, and the list goes on. I made mention that the yogurt didn't say what the sugar content was and within minutes the delightful breakfast hostess, Shalini came over with the box for me to read, she is a true delight. Good job Shalini, it is a sign of an employee who truly enjoys her work. Sneed at the front desk helped set up our GPS for us even though he hadn't done it before. What a great place to stop and rest awhile, keep up the good work team.

BWKG, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for taking the time to write a review regarding your stay with us. I am disappointed to hear you were not able to stay the 2nd night. We have been incredibly busy this year, but I am happy to hear that even though we are so busy, we are still offering the customer service we strive for. We would not be as successful as we are without our amazing staff and repeat guest's that visit us year after year. We hope you will visit us again on your next visit to the area. Thank you again for sharing your experience with us. Yours Truly, Jenni-lynn Hewitt General Manager

"Very comfy beds!!"

4
misstm2014, Cumberland, Canada 27/09/2016

After dancing all night at my brothers wedding, all I needed was a comfy place to sleep! Mission successful!!! I always find Best Westerns to have very comfortable beds and pillows! Also nice to have the keurig machine there in the morning.

BWKG, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
I am delighted to hear our hotel was exactly what you needed after your brother's wedding! Thank you for your review. I hope we will see you when they celebrate their anniversary in the coming years!! Yours Truly, Jenni-lynn Hewitt General Manager

"Review - Katlin Mclaughlin"

3
Catlin M, Penticton, Canada 22/09/2016

I spent 2 nights at the King George Inn and suites during a business trip. I found that the room was super warm and the internet was sub-par; however, the breakfast was delicious, the plumbing worked, and the counter staff were pleasant. TL;DR: Good staff and room, bad Wi-Fi.

BWKG, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your review Katlin. I am happy to hear you enjoyed most of what we have to offer. I am disappointed to hear about the internet but do appreciate the feedback. I will contact our administrator to look into a possible solution regarding the wireless internet. I hope you will give us another try when you are in our area next. Thank you for taking the time to write us a review. Yours Truly, Jenni-lynn Hewitt General Manager

"Quick Overnight stop"

3
Gone_Again109, Edmonton, Canada 21/09/2016

We booked this hotel because of the price and relative closeness to the Tsawwassen Ferries. We arrived later in the evening after a full day of driving and it was a comfortable quiet stop. The complimentary breakfast was also an added bonus.

BWKG, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your recent review. I am pleased to hear you had a comfortable quiet stop while you were with us. We hope you will visit us again on your next stopover or visit to the area. Yours Truly, Jenni-lynn Hewitt General Manager

"Our favourite place in surrey"

5
User 06/09/2016

Most comfortable beds we have ever experienced in a hotel chain and amazing breakfast! Great that they have a pool and hot tub as well. Great customer service and friendly staff. Rooms are always very clean.

BWKG, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you very much for your review yesterday. I am very pleased to hear you enjoy our hotel's staff, cleanliness, and amenities. We pride ourselves on offering a great product and experience for all guests. I am happy to read you choose our hotel when you visit Surrey. We appreciate your business and for taking the time to let the Trip Advisor world know about our hotel! See you again soon! Yours Truly, Jenni-lynn Hewitt General Manager 604-502-9000

"Great Stay in Surrey BC"

4
SarahM1693, Washington 06/09/2016

My boyfriend and I spent the Labor Day weekend here and it was a really comfortable and pleasant stay! The entire hotel staff was very friendly and warm always smiling and answer all our questions. The breakfast was actually very pleasing as they had a good variety of breakfast foods as sometimes with some places we have stayed we have had to go out to eat breakfast but saved money eating at this hotel. Our room was always cleaned when we came back from our adventures of the day, all we had to do was leave the little sign for the hotel staff to clean the room when we left. We really enjoyed our stay, it was in a great location and we got a bottom floor and there was very rarely any disturbing noises. I would recommend staying at this hotel if you are staying in the Surrey area!

BWKG, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your review yesterday Sarah M. It is such a delight to hear you enjoyed our hotel when you were traveling. Breakfast is the most important meal of the day so I am pleased to hear our breakfast was exactly what you needed and more. We hope you choose to stay with us again in the future. Thank you again for taking the time to offer us a review. Yours Truly, Jenni-lynn Hewitt General Manager 604-502-9000

"This was a good stay 3.25/5.00 for our family in August 2015"

3
Michael S, Portland, Oregon 01/09/2016

We took a wonderful vacation in Vancouver, BC a year ago and this hotel facilitated that great experience. The guest rooms and the dining area are a little larger than most Best Westerns, but like most properties in this chain everything is really well kept. The layout reminds me of a Springhill Suites by Marriott but slightly smaller. The bed made it possible to get a great night's sleep and the bathroom was very good; great water pressure for the shower and sink. Parking could be a little tricky as they seemed to have a five less parking spaces than they needed but we managed. The area itself is sub-urbanish, many strip malls and markets along this street. While the freeway into Vancouver is about 20 minutes away, it only takes a "U" turn at the intersection right across the street and then two turns down two major streets and in about 15 minutes or so you nearly enter one of those gorgeous Vancouver bridges! The desk clerks are cordial and businesslike, somewhat downcast, a bit curt but efficient. During our stay there was a huge wedding party and the clerks handled all of their work with this large group effectively while still fielding our questions. One lady who worked the front desk let us know that the BC Lions Canadian Football League team had a game against the Montreal Alouettes...instant date nite activity since yours truly has taken a liking to CFL football. We had a late checkout request that was not handled well even though we are a Best Western Rewards family. Besides this little hickup, nothing but good things to say about this place and we would stay again. It isn't too far from their light rail (or is it a subway) that goes into Vancouver and we may use this option the next time rather than driving (cameras track your comings and goings across the bridges which lead to your car rentals being more expensive).

BWKG, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your recent review. We appreciate your thorough review about your experience with our hotel. We are pleased to hear you enjoyed what we have to offer and that you would stay with us again! We would love the opportunity to accommodate you again in the future! We hope you enjoy the rest of your summer. Yours Truly, Jenni-lynn Hewitt General Manager 604-502-9000

"Wish we could have spent more time here"

4
User 30/08/2016

This hotel was a great choice with easy access to the ferry terminal we were hitting up the next day. It was easy to find, although we had to drive around the block to get into the drive way as there was only one entrance and exit. Even though they were going through renovations, the hotel was clearly clean and comfortable. Our king suite was very nice and complete with a full kitchen minus oven for a possible extended stay. The pool was clean, although appeared a bit dated. The included breakfast was very good, with lots of options, although the dining area was quite small for the amount of people dining on a Tuesday morning. Overall, this was a good experience. We would stay here again.

BWKG, Front Office Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for staying with us and sharing your feedback on your recent visit to Best Western King George Inn & Suites. We are happy to read that you have enjoyed the comfort and cleanliness of our hotel. Our easy access to ferry terminal makes it a great choice for our guests who likes to catch the early morning ferry. We look forward to welcome you again. Saeed Shah Front Office Manager

"Nice and comfortable stay"

4
User 24/08/2016

Great location. Next to food and gas. Nice big and clean room. Enjoyed the night we spent as a family. Close to the king cross shopping. Front desk staff was very helpful. Full free breakfast and high speed internet.

BWKG, Front Office Manager at BEST WESTERN King George Inn & Suites, responded to this review
Dear Aflatus Thank you for choosing Best Western King George Inn & Suites for your recent stay in Surrey. We are delighted to know that you enjoyed the cleanliness and size of our rooms. Its true that our location is near to a lot of shopping places which are conveniently located within 5 to 10 minutes drive. We will pass your compliments to the front office staff. We hope to see you for you upcoming visit whenever you are back in the area Best Regards Saeed Shah Front Office Manager

"Best Best Western experience in Canada"

5
N9638ZVsf, Fremont 23/08/2016

Room was clean, beds quite comfortable, including the pillows, great selection at breakfast including being able to make chocolate chip infused waffles, kitchen staff were extremely pleasant and friendly, front desk helpers were very helpful, strong recommendations for staying here in the Vancouver suburbs away from the traffic of the Vancouver area

BWKG, Front Office Manager at BEST WESTERN King George Inn & Suites, responded to this review
Dear Guest Thank you for staying at Best Western King George Inn & Suites and sharing your feedback with us. We are delighted to know that you enjoyed your stay with us and we will pass on your feedback to our staff. We look forward to welcome you again in our beautiful property whenever you are back in the area. Best Regards Saeed Shah

"Room OK, area a bit uncomfortable"

3
ferda b, istanbul 23/08/2016

Clean room, quiet and comfortable bed. A few minor things in the room are annoying. You have to be a genuine giant to reach the cupboards to get the coffee machine or anything in the kitchen. Also, there is a full length mirror on the wall which can't be used as furniture (bed) is in front of it. Just a very incompetent or inconsiderate designer. Most important to me was that I was alone and decided not to bring my car and the neighborhood was very uncomfortable for me to walk around alone in. I would recommend having a car to go somewhere else for dinner as there is nothing suitable in or around the hotel.

BWKG, Front Office Manager at BEST WESTERN King George Inn & Suites, responded to this review
Dear Ferda Thank you for your recent visit to Best Western King George Inn & Suites. I am glad to learn that you enjoyed the comfort, cleanliness and quietness of the hotel. We are currently going through renovation to upgrade all the facilities and we will keep all the points under consideration from our guests through out the renovation process. I wish you a pleasant summer ahead and we look forward to welcome you again whenever you plan to visit surrey. Best Regards Saeed Shah Front Office Manager

"Excellent!"

5
EmilyH76, Rio de Janeiro, RJ 23/08/2016

We stayed here for 1 night in July and 3 more nights in August, and both time had an excelletnt experience. Rooms are spacious, very clean and well maintained. Staff at reception is very friendly, and breakfast is varied and constantly restocked. During our 1st stay the swimming pool was closed for renovations, when we returned a few weeks later it turned out to be very nice. Location for the hotel worked for us, short drive to stores and restaurants, with a few options walking distance, and easy acces to downtown Vancouver. We just took the bus near the hotel and connected to the skytrain, it just takes some time.

BWKG, Front Office Manager at BEST WESTERN King George Inn & Suites, responded to this review
Dear Emily Thank you for visiting Best Western King George Inn & Suites. We are happy to hear that you had a great experience at our hotel . We will pass your compliments to our staff. I am also glad that you liked our new renovated pool and I assure you that you will be further pleased to see our other upgraded facilities in your next visit. Best Regards Saeed Shah Front Office Manager

"Served its purpose"

3
NZBrad, British Columbia 22/08/2016

Stayed here to attend a wedding in Surrey. The good... If you are traveling with kids the layout of the room offers some privacy as there is a separate bedroom with closing door so if the kids want to watch the tv on the sofa bed you can watch your own tv in the bedroom. We found it very quiet for a Saturday night but we may have just got lucky but no noise from the hallway. The bad... Staff were pleasant but not overly friendly. Place seems a little run down and bathroom was small for the $200 a night price tag. Tip... Get down to breakfast early, we went down at 10am and couldn't get a seat.

BWKG, Front Office Manager at BEST WESTERN King George Inn & Suites, responded to this review
Dear NZBrad Thank you for your recent stay at Best Western King George Inn & Suites and sharing your feedback with us. I am happy that you liked the structure and privacy of our rooms and you also enjoyed the quietness of the hotel. We are continuously working on improving our guest services and your feedback is very helpful. We look forward to welcome you again in our property whenever you plan to visit the area again. Best Regards Saeed Shah Front Office Manager

"Quick Business Trip - Clean Room w/ Comfy Bed"

4
User 19/08/2016

The hotel was very clean on the outside. The inside lobby is a bit smaller as it's an older hotel. However, the rooms are very clean and the bed was extremely comfy. The internet was not reliable. I was unable to connect for conference calls that I had to hotspot off of my work phone.

BWKG, Front Office Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your recent review Angie. I am happy to hear that you enjoyed the comfy bed and cleanliness of our hotel during your stay at Best Western King George Inn & Suites. We are currently going through renovation to upgrade all the facilities of our hotel.We look forward to you visiting us again in the future so you can see our hotel after our renovations! Have a wonderful rest of summer. Saeed Shah Front Office Manager

"Great Value"

5
User 08/08/2016

My family and I stayed at the King George Inn & Suites over a weekend in the Queen Room with Two Beds and a Kitchenette. We were very happy with the cleanliness and spaciousness of the room. We were pleasantly surprised with how well stocked the Kitchenette was: it had pots, pans, dishware, a coffee machine, a kettle, and various utensils. The continental breakfast was often busy, so I would suggest being strategic with what time you head down to the buffet. But it, too, is well supplied. The location is convenient, near various strip malls and eateries and an easy drive into Richmond or Vancouver. Most importantly, the staff were lovely to deal with and incredibly helpful. All in all, it was a wonderful stay.

BWKG, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
I am delighted to hear you enjoyed everything we have to offer!! The kitchenettes can definitely come in handy when travelling with family. I am pleased the supplies were adequate for you to use the kitchen effectively. I appreciate you taking the time to write a review and I hope you will visit us again when you are in the area next! Yours Truly, Jenni-lynn Hewitt General Manager

"A Bad Hotel"

1
shirley w, Calgary, Canada 06/08/2016

I can tell everyone that this is a very terrible hotel in Canada. I am a one of Best western Hotel employee in Calgary. I booked a room for two nights on July on our BWI membership web, and I got a confirmation number letter. and before I came to surrey, I called the front desk and double check my reservation. when I went to BC, I checked in, but they told me they cancelled my booking, because they could not pre auth my CC#, (I lost my credit card before, and I got the new one at that day I came to BC), they told me because this reservation, so they cancelled, and they said they already sent notice by mail, but I checked my mailbox , I didnt find anything. and they said they didnt have my phone number, but I booked online, didnt I post ? It was very bad hotel and I didnt want to come again!! I slept in my car because I could not find any hotel in BC , In the end, I knew why they cancelled,because they can to sell on high rate, I got emplpyee's rate in low price. I didnt know why they have so terrible emplyees and customer service.

"overnight stay"

5
User 03/08/2016

We stayed here the night of a wedding in the family. The rooms were clean,comfortable and much larger and nicer than expected. The free breakfast was more than just continental with scrambled eggs and bacon and make your own waffles as well. Very picky on the check out time. They were calling the room to be sure we were leaving 5 minutes before the listed time stating they would charge another night if we were late checking out. Don't think I have ever had this happen before and it would be my only negative about the stay.

BWKG, Front Office Manager at BEST WESTERN King George Inn & Suites, responded to this review
I am happy to read that you liked our hotel and the services that we offer. I thank you for sharing your views . I hope you will visit us again on your next visit to the area! Yours Truly, Saeed Shah Front Office Manager

"dirty and filthy room"

2
User 25/07/2016

We came back from a trip to banff and lake louise and stayed in BW at Sandpoint, ID and Revelstoke, BC. This one located in Surrey is the worst experience I have with BW. Filthy room with smoking odor. The staff was kindly enough to move us to another room on first floor. Unfortunately, it is next to the kitchen and the noise of breakfast preparation woke us up at 5:30. never come to this hotel again.

Jenni-lynn H, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for taking the time to write a review regarding your experience with us. I am disappointed to learn your experience with us was not a positive one. We strive to make each guest's stay comfortable, so I am happy to hear the front desk staff moved you to another room when it was discovered the first one had an odor. I hope you enjoyed the rest of your summer trip. Thank you again for your review. Yours Truly, Jenni-lynn Hewitt General Manager

"Fantastic place"

5
sarahz911, Toronto 24/07/2016

I stayed at King George Inn & Suites for 8 of the 10 days I was in BC, and would definitely stay there again. Check-in and check out were quick and easy. All the staff I dealt with were very pleasant and helpful. They have breakfasts in the mornings, which smelled great, but I never had any of it. They also have a pool that people seemed to be enjoying, but again I didn't use it. I had a Queen Suite, with 2 Queen beds and a little kitchenette (fridge, stove top, all the cutlery, dishes and pots/pans needed). The room was large and very clean, quiet and the mattress was so comfortable. The location of the hotel is not difficult to find, but it is a bit farther away from downtown Vancouver than I had thought. During my stay bridge construction, added into the traffic, but I think regardless of construction you need to give yourself extra time to get where you are going just due to Vancouver traffic (a pain I also feel here in Toronto). There are plenty of restaurants and stores nearby, I wouldn't necessarily say it's the best area for an evening walk, but I felt safe otherwise. The parking area is well lit and I never had any problems getting a spot.

Jenni-lynn H, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your recent review Sarahz911. I just wanted to clarify our queen suite is actually a different room type then you described, but it sounds like you had a standard room with 2 queen beds and kitchen! I am very pleased that everything we had suited your needs. We look forward to you visiting us again in the future so you can see our hotel after our renovations! Have a wonderful rest of summer. Yours Truly, Jenni-lynn Hewitt General Manager

"Welcome Back"

4
User 21/07/2016

Pool and Fitness Room being renovated so unavailable. I was informed of this when I booked my stay. I would not have used the Fitness Room but the pool would have been nice after being out in the sun all day.for someone who had no knowledge of the area gaining access to the property could be a problem as there is a rode obstruction blocking access if you are approaching from the South.

Jenni-lynn H, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for taking the time to write us a review about your experience with us. We look forward to seeing you again on your next visit to the area. Yours Truly, Jenni-lynn Hewitt General Manager

"Vacation Time"

4
EXPTraveler66, Los Angeles, California 18/07/2016

This hotel is about 30 mins from the YVR airport and centrally located to other areas. The staff was excellent. Keith (front desk agent) and Shalini (breakfast area) demonstrated excellent customer service. Shalini is an extremely hard worker and greets you with a smile each morning. The hotel itself is a bit dated but kept up. The staff keeps the area and rooms clean. The hotel is located on a busy/main street. For the price, excellent value. Free breakfast/parking and Internet.

Jenni-lynn H, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your recent review! We couldn't agree more about being a bit dated, which is why we are currently under a 3 year renovation. We are looking forward to a refresh and updating our facilities! We hope you will visit us again in the future so you can experience our changes! Have a wonderful summer and thank you again for taking the time to write a review. Yours Truly, Jenni-lynn Hewitt General Manager

"Excellent hotel!"

5
Gerald/brenda W, Prince Albert, SK, Canada 18/07/2016

We were very impressed with everything about this hotel. It's very clean with large, comfortable rooms and the staff are amazing and very helpful. It's in a great location with easy access to bus and sky train if you prefer to not drive.

Jenni-lynn H, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
I am delighted to hear that you were very impressed with our hotel. Thank you for sharing your review with the Trip Advisor community. I hope you will visit us again on your next visit to the area! Yours Truly, Jenni-lynn Hewitt General Manager

"Surprised this hotel gets rating as high as it does."

2
User 13/07/2016

We did not like our stay at this hotel. There was construction going on the night we stayed here from 10 pm - 6 am so needless to say we got very little sleep. Thankfully we were only staying 1 night. We did receive an email letting us know but we had already left on our trip and not sure if we could have changed our reservation as we booked through air miles. Would it have been different if the hotel had put us on the other side of the hotel away instead of being right beside the construction...maybe but they didn't. I understand that the construction was out of their control but I think they could have done more. The hotel room we had was very small and had a funny smell to it. Pool was OK but the hot tub was only lukewarm at best. Breakfast was OK. Also didn't like the area this hotel was located in, nothing in particular just didn't have a good feeling about it. Wouldn't stay here again.

Jenni-lynn H, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for taking the time to write your review regarding your recent stay with us. It is disappointing to hear you would not consider staying with us again. We are currently under renovations which is exciting. We look forward to a refresh and update of our amenities. I can understand how frustrating the noise must have been. We weren't give a lot of notice to work with but did send out the emails the day we found out about the construction. I do hope you enjoyed the rest of your trip this summer. Thank you again for your review. Yours Truly, Jenni-lynn Hewitt General Manager

"Good location for an overnight travel stop"

3
CraignLu, Calgary, Canada 12/07/2016

This hotel is in a good location if traveling to and/or from the states. easy hwy access close to the border. This is a simple hotel that is a bit dated. not much for resturants close to hotel, unless you like A&W

Jenni-lynn H, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your recent review. I am happy to announce that our hotel is currently under a 3 year renovation. Our plan is to refresh our hotel and add many new things including but not limited to, new carpets, furniture, paint, and a lobby and breakfast room complete renovation. I hope you will visit us again in the future so you can experience our changes. We could not agree with you more that it is time for some change! Yours Truly, Jenni-lynn Hewitt General Manager

"Great stay!"

4
User 11/07/2016

Pool/hot tub, free breakfast (cereal, yogurt w/ toppings, bagels, muffins, waffles, eggs, & bacon), free wifi & great customer service! What more could you ask for! We stayed for 3 nights and I found this hotel to be in a very convenient area. The mall is close by as well as restaurants, gas station, liquor store, and bank which was great for currency exchange considering that we're from the US. The staff here were all nice and friendly. They're very good at making sure you come back to a clean room which is nice. When we had to check out, there was a mistake they made by charging us for extra guests but apologized and resolved it as soon as they could and kindly refunded us with our money. Overall a great stay!

Jenni-lynn H, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you very much for your glowing review Salena! I am very happy to hear you enjoyed everything about our hotel. We all work together to ensure each guest has a safe, comfortable and enjoyable stay. It is great to hear you felt looked after. We look forward to seeing you again on your next visit to the area! Yours Truly, Jenni-lynn Hewitt General Manager

"Nice Hotel and Good Value"

4
Careless_B, Dartmouth, Canada 08/07/2016

We stayed there 4 nights for a wedding in Burnaby. When I found it online it seemed the best value hotel with breakfast included nearest the area where we were looking for. I was overall happy with the facilities, clean room, pool, and breakfast ( includes a meat item). The only thing I didn't like about the hotel was the immediate area it was in. I tried the first night of our stay and I didn't feel safe going for a walk at night and there were also call girls a stones throw away. One tip I found out at the end of our stay, there is a back way out of the parking lot. It will take you on to a side street where if you stay to the right it will bring you back to the main road where you can take a left. Use this way if you need to go left on to the main road because in front of the main entrance there is a boulevard that will only let you take a right. Great price for a Canadian hotel with a real breakfast, I would stay at this hotel again.

Jenni-lynn H, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your recent review. I am happy to hear you enjoyed your stay with us and would visit us again. As for the area, yes, it does present some challenges for us. We all work very hard as a team to ensure activities that may take place out there do not ever take place in our hotel or on our hotel property. We take our guest and staff comfort and safety very seriously. We look forward to accommodating you again on your next visit to the area. Yours Truly, Jenni-lynn Hewitt General Manager

"Below average"

2
Wojciech K, Toronto, Canada 07/07/2016

Below average. If you are poor or cheap this is ok. If you have a couple extra $$$ get something better. Would not stay here again. Location not so good. No restaurants close by. Does not deserve the name.

Jenni-lynn H, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your review yesterday Wojciech. I am disappointed to hear you consider us below average. We have many regular guests that have stayed with us continually through the years that I know feel differently. Our location is convenient for many different types of stays including sightseeing as we are right on a busy transit-friendly route. We also have many restaurants within walking distance to us with a delicious Thai restaurant being located right next to our hotel. It is unfortunate we will not see you again in the future. Thank you again for taking the time to offer your feedback. Yours Truly, Jenni-lynn Hewitt General Manager

"Nice. No issues. Would stay again. "

4
User 27/06/2016

Stayed at this hotel for 5 nights for work. The staff were very nice and helpful. My room was nice and clean (much bigger than expected which is a plus). I had a living rooms with couch and a separate bedroom. Room was nice and clean - no issues there. Breakfast was average with a hot egg and sausage selection. Only disappointment is the same as every hotel. They never empty the water in the ice bucket and give you a new bag. I always ended up emptying my own every night. Besides that, all good.

Jenni-lynn H, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your recent review Manuel. I am pleased to hear you enjoyed your 5 day stay with us. Ice buckets should be emptied each day so I will be discussing that with my housekeeping department. Thank you for your feedback. We hope to see you again in the future. Yours Truly, Jenni-lynn Hewitt General Manager 604-502-9000

"Vancouver Vacation"

5
janet l, Brampton, Canada 22/06/2016

Stayed here while on a 5 day vacation to Vancouver. Good transportation into Vancouver. Check in staff friendly and helpful. Good breakfast with plenty enough choices. Hotel provided us with everything we needed as a group of 5. Friendly and helpful staff, good breakfast.

Jenni-lynn H, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
I am very pleased to hear you had a great stay with us! Thank you for taking the time to let the Trip Advisor community know. Have a wonderful summer. Yours Truly, Jenni-lynn Hewitt General Manager

"No place to stay"

2
Al W, victoria, Canada 15/06/2016

Initial booking staff denied any discounts advertised saying they did not apply when totally booked. I asked if the room I wanted was booked , he said no. it was available. To this I said well you aren't fully booked then? He finally relented and gave me the BCAA discount. Also, bed and pillows were terrible, vomit in staircase and smokers just outside door. Never again.

Jenni-lynn H, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your review regarding your recent stay with us. We are extremely busy during this time of the year and I can understand the frustration of us being fully booked. With that said, we receive cancellations often so our availability can be closed one day and then open the next. I am happy you were able to get the BCAA discount. I do hope you would consider staying with us again as it sounds like the experience you had with us was a rare occurrence. Thank you again for your review. Yours Truly, Jenni-lynn Hewitt General Manager

"A decent balance of cleanliness, good night sleep and a fair breakfast"

4
floatingjimi, Ross-on-Wye, United Kingdom 06/06/2016

Located away from main Vancouver, this is a decent place to stay when heading South to the US. The staff were good and as per the title, clean - good night sleep in a quiet area. there is a nice park located close by.

Jenni-lynn H, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
I am delighted to hear you had a great stay with us! We appreciate your feedback and for taking time to write us a review. We hope to see you again in the future. Jenni-lynn Hewitt General Manager

"Ok"

3
Sarah B, Canmore, Canada 31/05/2016

Stayed at this location on our first night in the Vancouver area and glad that it was only for one night. The guy at the check in ignored us, when we arrived, and we had to wait for him to acknowledge us. The room was small, but clean, but the lighting was atrocious. Needed a flash light to see anything in your case. Also major lack of sockets, which with all the modern gadgets most travellers carry was a pain in the neck. Breakfast was not too bad.

Jenni-lynn H, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your review Sarah. I am pleased to announce that we are currently undergoing renovations. Our plan once the renovations are complete is to have all new, brighter lighting options in the room as well as more sockets/charging stations. We realize the modern traveler has different needs then when we were built 14 years ago. I hope you will visit us again in the future to see our new upgrades and changes. Yours Truly, Jenni-lynn Hewitt General Manager

"Sacred Union"

4
User 31/05/2016

We chose to stay at this location because it was so close to our venue for our wedding. The location was clean and the staff were friendly. The breakfast was impressive with it choices. I would definitely recommend staying at this location if anyone is in the Surrey area.

Jenni-lynn H, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
It was a pleasure to read your review today. Many of our guests stay with us on a regular basis when they have activities to do in the area. I am pleased to hear you would stay with us again! Thank you for taking the time to write us a review. Yours Truly, Jenni-lynn Hewitt General Manager

"Nice stay"

3
Deiva M, Bothell, Washington 30/05/2016

Hotel room is nice and clean. The beds are comfortable. Hallways had stuffy smell and worn carpet. Customer service in the front desk can be improved. Continental breakfast had usual staples such as bagel, banana bread , fruits and yogurt.

Jenni-lynn H, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your recent review. I am pleased to announce that we are currently under renovations and next up is carpet replacement in all of our common areas. I hope you will visit us again in the future so you can see all of the wonderful changes we plan to make! Yours Truly, Jenni-lynn Hewitt General Manager

"Nice, clean and affordable"

4
User 25/05/2016

This was in a good location for our visit. We would stay here again if coming to the area. Many options for dining close by. We felt the breakfast was a little salty and greasy, but many other options to pick from.

Jenni-lynn H, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your review about your recent stay with us. We offer many options on our breakfast that are not salty or greasy including but not limited to regular yogurt, greek yogurt, fresh fruit, granola, nuts, cereals, oatmeal, hard-boiled eggs and gluten free options. I am happy to hear you would stay with us again. Thank you again for your review. Yours Truly, Jenni-lynn Hewitt General Manager

"If you have to be in Surrey- this is the place to stay"

4
Teebird150, Medicine Hat, Canada 25/05/2016

large rooms, great staff and decent price. Right on King George Blvd so you are Close-Ish to grocery stores and some smaller local restaurants. Skytrain access is a short drive or hop on the 96 B-line to the skytrain to get to downtown Vancouver - much easier than driving downtown. Relatively easy access via King George to head out to Steveston Village for the day or Richmond night markets.

Jenni-lynn H, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your review Teebird150. I am pleased to hear you enjoyed your stay with us. We would love the opportunity to accommodate you again. Have a wonderful summer! Yours Truly, Jenni-lynn Hewitt General Manager

"Best I have stayed in"

5
tweedledee50, Vancouver, Canada 21/05/2016

I had the pleasure of staying at your location in Surrey for almost a week and a half. Over my lifetime I have stayed at a few hotels but this was by far the best. The Reception Staff was very friendly and helpful and very, very pleasant. The Housekeeping Staff was also very helpful and would often assist in helping me and my walker. The young lady that runs the breakfast was also very good and every morning I looked forward to a hug from her and as it was difficult for me to get breakfast and push my walker, she was always there with a helping hand. I would gladly recommend anyone to stay there

Jenni-lynn H, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
It was a pleasure to read your review. I am very happy to hear you felt welcomed and comfortable during your stay with us. We want every guest to experience this. We hope you will visit us again in the future. Thank you again for taking the time to let the rest of Trip Advisor know what a great stay you had with us! Yours Truly, Jenni-lynn Hewitt General Manager

"Great Location to vancouver and seattle."

5
karimasheikh, canada 16/05/2016

Had Great stay.Staff is very friendly.Breakfast was great.Room was clean.Very good location to seattle and vancouver BC. I would definitely stay here again.Even pool and gym area is clean too.The girl at breakfast lounge is very helpful.

Jenni-lynn H, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your review Karima. It is great to hear you enjoyed everything during your stay with us. We look forward to accommodating you again in the future. Thank you again. Yours Truly, Jenni-lynn Hewitt General Manager

"Reasonable local hotel with excellent value"

4
CMT-JWT, Montreal, Canada 16/05/2016

We have stayed here a few times over the years. Staff are very helpful, breakfast (free) is generous and varied and local seems central to the wide Surrey area. I suggest you join the Best Western points program at the same time. Not luxury, but very user friendly. Reserve ahead!

Jenni-lynn H, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
I am delighted to hear you enjoyed your stay with our hotel. Best Western Rewards is ranked very high on "Best Loyalty Programs" lists! Membership is free and the points never expire. I encourage everyone to sign up for it. Thank you very much for taking time out of your day to offer us a review of your experience with us. We look forward to seeing you again on your next visit to the area. Yours Truly, Jenni-lynn Hewitt General Manager

"Never disappointed"

5
Dianne P, Surrey, Canada 16/05/2016

We stay here any time we go to the coast. The hotel is clean, the staff is super friendly and efficient and the breakfasts are excellent. The beds are very comfortable. It is in a good location for us as our daughter lives in Delta. There is always plenty of free parking as well. We have recommended this hotel to many people.

Jenni-lynn H, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your review Dianne. I am pleased to hear you have continued to enjoy staying with us through the years. We have a wonderful team here that work very hard to ensure all guests have an enjoyable stay. I will be sure to pass your review onto the staff. Thank you again. Yours Truly, Jenni-lynn Hewitt General Manager

"Wouldn't go back."

2
Z5500MXroberts, Fort Worth 15/05/2016

Front desk staff was not friendly. Breakfast bar was so-so. Location and drive entrance to hotel was awful. Very hard to get to. A lot of people "hanging out" in the parking lot. Only one door into the hotel, thru the front door. So no close parking. Hotel interior was being painted. One painter was right outside our door. It was so awful it made us sick by morning. Room was a king suite. Too much furniture stuffed in a small room. Lighting was dark and room was drab.

Jenni-lynn H, General Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your recent review of our hotel. I apologize for not exceeding your expectations regarding your stay with us. It is always a challenge when undergoing renovations. We are excited for the finished product and once finished, new furniture will be placed in the rooms which will be more user-friendly, as well as better lighting throughout the hotel. We hope you will try us again once our renovations are complete. Thank you again for your feedback. Yours Truly, Jenni-lynn Hewitt General Manager

"no title"

5
Lee M, Toronto, Canada 12/05/2016

had a great stay at Best Western in Surrey, B. C. the hotel was a small one, but was very beautiful. The staff were friendly and concerned with our well being. They served both a continental breakfast and a hot breakfast, buffet style. The hotel is surrounded with restaurants of all types [ ethnic & regular North American fare], so lunch and dinner were no problem.

Jenni-lynn H, Front Office Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your review Lee. I am delighted to hear you enjoyed our hotel and what we have to offer. We would love the opportunity to accommodate you again on your next visit to the area!! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Nice Hotel"

4
Yesh S, Victoria, Canada 02/05/2016

The overall experience at the hotel was very pleasant. The rooms were clean. The staff was courteous. The breakfast was wonderful and had lots of choice. This hotel was very close to our office. Nice location.

Jenni-lynn H, Front Office Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you very much for your review Yesh. I am pleased to hear you enjoyed your stay with us. We look forward to seeing you on your next visit to the area. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Bad Experience!!"

2
Geethu K, Salmon Arm, Canada 02/05/2016

Bad smell in the bathroom, which was unacceptable... renovation was going on.. which is understandable... , late check out request was denied.. cehck out time was 12 noon. Requested for a late chck out not later than 2.30, but they denied it. which made my family to wait in the lobby for two and half hours..... Overall very bad experience Will not go back for sure....

Jenni-lynn H, Front Office Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your review Geethu. I am disappointed to hear you did not have a good stay with our hotel. Yes, we are currently under much needed renovations. As of late we have been extremely busy. Due to this we have not been able to grant late check outs. All arrivals are guaranteed an arrival time of 2:00 pm to access their reserved rooms. I apologize that this did not work for your family but it is necessary. Thank you again for taking the time to offer your feedback. Have a wonderful summer! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"middle class hotel"

4
James A, vernon, Canada 25/04/2016

very good value for the price. centrally located for the city and easy toget around from. the staff are very friendly and knowledgable about the city. hotel was full but no problem checking in and breakfast was wholesome and service great.

Jenni-lynn H, Front Office Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for taking the time to write us a review. It is a pleasure to hear you enjoyed our hotel and staff. I will pass your review on so the staff can see it. We hope you will stay with us again on your next visit to the area! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Good for what I needed"

3
Solo59, Surrey 16/04/2016

Just needed something close to where I needed to be..It was clean,nice staff,free breakfast in the morning was good,don't get a chance at waffles too often.Room was comfortable,TV and fridge worked,will use again when I am in the area.Free parking and Starbucks isn't too far away if needed.

Jenni-lynn H, Front Office Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for taking the time to offer us a review. I am pleased to hear you plan to visit us again! We have started renovations at the property which we are very excited about. I am confident you will be impressed when you visit us next! Have a great summer! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Good night rest"

4
Kareika, San Diego, California 08/04/2016

Brief stop on our way home. Clean, quiet and comfortable. Pros: Very friendly service Breakfast included Good location Lots of parking Comfortable beds Pod room coffee Microwave Fridge Business center for printing boarding passes was a life saver! Cons -Not to look a gift horse in the mouth but the coffee at breakfast was beyond terrible! Short stay, Never even had a chance to see the pool! Ate at Charcoal pizza down the street for dinner-yum!

Jenni-lynn H, Front Office Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for taking the time to offer us a review. I hope you will choose us again on your next visit to the area! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Another very good stay"

5
Ed H, Vernon, Canada 08/04/2016

We have stayed at this hotel three times in the last year when travelling to Surrey for soccer tournaments. It is very handy to the Newton Park area, and only a few minutes' walk from the King's Cross mall where there is a BP and Swiss Chalet. The hotel is quite quiet for its location on Kingsway, although the traffic side can be noisier. The decor is a little dated but the rooms are clean and neat--the ones we have had have always had a microwave, coffee maker and small fridge. The breakfast buffet isn't as elaborate as some other BW we have stayed but there is the usual assortment of cereals, buns, muffins, juices and a good waffle-maker, with various hot items like sausages, egg patties, and bacon. There is no hot cereal which is a bit of a downer--even if some packages of instant oatmeal were offered to add to the hot water that would be nice. The fitness centre is quite tiny with only a treadmill, elliptical and small weight bench. It is more or less open to the pool and hot tub area, which is INCREDIBLY loud. There is something about the setup of the pool room which makes it echo so the noise level in there with even 4 or 5 kids is like standing in rush hour traffic. Some sound baffles on the ceiling would be great. There has also been a shortage of pool towel each time we've been there but more can be obtained. Parking is included, as is internet, and the internet speed is very good. The window a/c-heating units can be a bit noisy but no more so than other hotels. If staying there we would suggest asking for an upper floor room so there is less traffic noise--it is nice to be able to open the window for fresh air in the summer and then it is less noisy.

Jenni-lynn H, Front Office Manager at BEST WESTERN King George Inn & Suites, responded to this review
What a pleasure it was to read your review today. I appreciate you taking the time to offer a review of your experience with us. We look forward to hosting you again on your next visit to the area. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Good place to stay for the $$ vaue"

4
Shandra M, Nanaimo, Canada 04/04/2016

The front desk staff were extremely friendly and helpful. The room was clean, and the overall amenities were very good for the price. I found the room to be rather noisy on the traffic side, and the heater/cooler was loud enough to wake me up. I will be staying at this hotel several more times this Spring, and I am hopeful the staff will ensure I have non-traffic side room with a more functional heating/cooling system for my upcoming stays.

Jenni-lynn H, Front Office Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for taking the time to write us a review. I am happy to hear you had a good stay and plan on staying more throughout the year. Please let us know in advance which area in the hotel you prefer to stay in and we will try our absolute best to accommodate your needs. We look forward to seeing you again soon! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Could be better"

3
travelinfo, Creston, Canada 27/03/2016

The rooms were clean and comfortable but the breakfast was below what we are used to at BW Plus hotels. I can't say the staff were friendly or not friendly, just so so. The rooms are larger than the Peace Arch hotel and the breakfast area is bigger too but it is further from the border than BW Peace Arch and the staff are friendlier at Peace Arch. We booked into the Peace Arch two separate nights and changed because there were 2 adults and 2 children. This hotel was just OK.

Jenni-lynn H, Front Office Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for taking the time to write a review of our hotel. I am disappointed to hear you didn't find our breakfast and customer service to be that of other Best Westerns. I do not feel this not a true reflection of our hotel so I will absolutely show this review to my staff. I am happy however that you did enjoy your stay at the Peace Arch Hotel. Best Western is a fantastic brand with high standards and great customer service. I hope you will give us another try on your next visit to the area. We have just rolled out some additions to our breakfast, so I am certain you will definitely enjoy our breakfast on your next visit! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Great hotel for a great price"

5
Gordon M, Lafayette, Louisiana 23/03/2016

I'll echo what others have said. This hotel was a perfect place to to stay for a couple of days while visiting family in town. For a very reasonable cost it provided a nice room with full fridge and kitchen area. Breakfast was good as well. The staff were all very pleasant. I highly recommend it.

Jenni-lynn H, Front Office Manager at BEST WESTERN King George Inn & Suites, responded to this review
I am so happy to hear you enjoyed your stay with us! We hope to see you again in the future! Thank you very much for taking the time to offer your feedback to the Trip Advisor Community. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"My favourite hotel in Surrey"

4
User 18/03/2016

Great location for shopping and eating Indian food, especially vegetarian (two vegetarian restaurants and a few veggie pizza places nearby). Always clean and quiet. Most breakfast options I've seen at a Best Western. Very friendly and helpful staff.

Jenni-lynn H, Front Office Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for taking the time to offer us a review. I am happy to hear we are your favorite hotel in Surrey. We appreciate our repeat customer such as yourself. We look forward to seeing you on your next visit! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Excellent Price Value"

5
User 18/03/2016

I stayed at this hotel as we were in Surrey for a soccer tournament. Welcome: We were greeted by a nice gentleman named Keith, he took time to inform us of things in the area as we were checking in. The lobby, although small was welcoming with an electric fireplace and nice big chairs that the kids certainly enjoyed. Room: I booked a king suite, the price was very reasonable. I'm so glad I did, we had a spacious room with full kitchen (minus oven). It was very comfortable with as we had gear all over the place. We were able to relax and not feel like we were in each other's way. The bed is really comfortable and the shower was great. Free wifi and several TV channels made for a cozy evening. Amenities: My son headed to the pool with his friends and they had a blast. Big enough to enjoy some play time. Food: We ate out that evening, there is a FANTASTIC Thai restaurant next door (Sticky Rice Thai) which you should not miss out. We then ordered pizza from Non-stop pizza two doors down to bring back for my son (also really good). The price comes with free breakfast, this is certainly one of the best value's when travelling with kids. My son made his waffle while I enjoyed coffee, eggs, bacon. There are lots of options available. Service: Very friendly staff, the power went out at the end of our breakfast and the staff jumped into high gear to open doors and make sure that everyone knew what was going on. Someone was stationed at each floor (there are only 3) to guide guests up or down. Well done. Hotel Grounds: It's in the city, so lots of businesses around. Nice entrance. Location: This hotel was about 20 minutes from the soccer pitch, perfect location, easy to find. All in all, it was perfect for the weekend. Tip: Often the front desk has discount coupons for local restaurants, ask as you head out to dinner.

Jenni-lynn H, Front Office Manager at BEST WESTERN King George Inn & Suites, responded to this review
What a pleasure it was to read your review. I am delighted to hear you enjoyed all that we have to offer. Most guests have a quick stay so it was great to hear you were able to actually experience what we and the surrounding area offer. The power outage was an interesting one but I am happy you were not overly affected by it. We would love the opportunity to host you again on your next visit to the area! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"must meet Shalini!!"

5
Anna O, Ontario, Canada 01/03/2016

I have never had such a great stay as I did in surrey BC...and I have stayed MANY places!!! From the front desk staff to my little buddy...Shalini...she is a gem...TRULY awesome person and quick to give you the best service you can ever ask for!!! I hope the next time i visit...she will be in management...she surely deserves it!!! WAY TO GO STAFF...ESPECIALLY MY SMILING FRIEND...SHALINI!!!

Jenni-lynn H, Front Office Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your review Anna. I could not agree more with your comments regarding Shalini. She is an asset to our team and we are very pleased to work with her. I am very happy to hear you enjoyed her customer service. Thank you for taking the time to tell the rest of the Trip Advisor community about how great she is. We look forward to seeing you again in the future. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Excellent stay"

5
Tmamacita, Edmonton, Canada 22/02/2016

This hotel is clean and comfortable, and provides a free buffet breakfast with hot and cold items. We especially appreciated the free self - serve tea and coffee in the breakfast room 24 hours a day. There are several restaurants within easy walking distance and a bus stop within two blocks for access to public transit. The staff was efficient and friendly, and was helpful in providing information about transit and dining options. We hope to stay there again very soon.

Jenni-lynn H, Front Office Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your recent review of your experience with our hotel. I am delighted to hear you enjoyed our location and our services. These are the types of experiences we aim for with all of our guests. We would love the opportunity to accommodate you again on your next visit to the area. Thank you again for taking the time to tell the Trip Advisor community about your stay with us! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Great Little Hotel"

5
Ashok K, San Jose, United States 15/02/2016

Usually stay at Marriotts. THis place was on par other bigger franchise hotels. Nice comforatable safe clean wqepojfasfaspofaspofaporfaporrprokeeprogpro roijwo[rjqw[rofjqffqrofj wrofjqwrpofjqwrpojjq[rogjjerpogjerg

Jenni-lynn H, Front Office Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your review Ashok. I am very pleased to hear you enjoyed your stay with us! We hope to see you again in the future! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Clean, Quiet, And Friendly Staff"

4
Paul P, North Vancouer, BC 10/02/2016

Excellent location with access to many restaurants and bars. Rooms are a nice size and suites are excellent. Quiet, clean, and very comfortable. Enjoyable free breakfast in the morning. Quick and convenient check out.

Jenni-lynn H, Front Office Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your recent review Paul. It is great to hear you enjoyed your stay with us. We do have a convenient location and we work very hard as a team to ensure all guests have a safe and comfortable stay with us. We hope to see you again on your next visit to the area. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Great hotel. Great price"

5
Iris S, Victoria, Canada 09/02/2016

I was in town for business so the price of the rooms was very good. The hotel staff are all super friendly and hotel is very clean. The location is central so super easy to get anywhere. The wireless was consistent as well. This hotel had everything I needed for my stay.

Jenni-lynn H, Front Office Manager at BEST WESTERN King George Inn & Suites, responded to this review
Thank you for your review of our hotel. I am pleased to hear you enjoyed what we have to offer and I hope you will stay with us on your next visit to the area. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Sad day, good experience"

5
Ellen E R, Lummi Island, United States 08/02/2016

My Mom (very elderly) had died & we stayed in Surrey for 4 nights. Our adult son had flown in from England, & stayed w/ us, so we had a room w/ two queen beds. My brother's room had a king sized bed & a little living room w/ a couch. We both had a fridge, microwave & a really nice Keurig coffee maker. Both rooms were clean, comfortable and quiet. Since the hotel is on a very busy road, we were concerned that the traffic noise would bother us. We didn't hear anything! It was nice and quiet. The breakfast was great, but the breakfast lady was fantastic. She was the most upbeat person I've met in a long while. Appears to love her job, despite being there so early. I needed mayo at one point and she fetched me some from the Staff Lunch Room. There was a waffle maker, and a neat toaster-conveyor type machine that toasted bagels beautifully, as well as hot food (different each day) and all the usual breakfast food. Plus, you could get juice, coffee & other beverages at any time. Our Room Lady was great too. Both she & the Breakfast Lady found out about my Mom and offered heartfelt condolences, a hug, and an offer to do anything I needed to make my stay more enjoyable. This was really appreciated. In fact, everyone I met there was super nice! Oh, additionally, there was a nice pool, crystal clear hot tub & a well equipped exercise room. My son enjoyed those.

Jenni-lynn H, Front Office Manager at BEST WESTERN King George Inn & Suites, responded to this review
Dear Ellen, It is always unfortunate when we learn that the reasons for guests staying with us are for such sad circumstances. I am happy you shared this with us though as it allowed us to let you know that we do care and have a strong desire for you and your loved ones to have a comfortable stay. We also appreciated you recommending our hotel for your various family members who needed to come into town during this time. I will pass your review on to all of our staff so they can see the glowing review. Thank you for taking the time to write the review for us and my hope is the next time you visit it is for positive reasons. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Almost like home"

4
Arnold B, Sechelt, Canada 08/02/2016

No traffic noise, clean room and a comfortable sleep. Almost like being at home. The continental breakfast looked good but we hit it at rush hour and there was no room, and we had plans with friends. Next time we will get up a little earlier to take advantage of the breakfast.

Jenni-lynn H, Front Office Manager at BEST WESTERN King George Inn & Suites, responded to this review
I am pleased to hear your stay with us reminded you of home. Thank you for your review and we hope you will visit us again and take advantage of breakfast! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Less than helpful staff"

1
User 26/01/2016

After having 3 rooms booked for over a week, we told the front desk that we may need an extra night. We were told on two occasions by to different staff that the hotel was empty and we would have no problem booking another night. We did need an extra night and we were told the hotel was now full. A company with great customer service would have checked with their current customers to see if another night was booked, after we had asked about it and were told no problem.

Jenni-lynn H, Front Office Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your review 3monkeysforme. On behalf of my staff I apologize for the inconvenience you experienced on your recent stay with us. Sometimes our availability can change with the snap of a finger due to online bookings and things that are out of our control. I realize this doesn't help your situation much, but since I received your review I have personally spoken to each Front Desk agent and implemented new procedures which I feel confident should prevent this from happening again. I will note though that although we did not have the specific room types you were in available at the time, we did have other rooms available which we were more than willing to accommodate you in. I thank you again for your review and hope you will give us another try in the future if/when you have another work project in the area. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Great service!"

5
Emily S, Vancouver, Canada 15/01/2016

The service was wonderful, everyone working here is very kind and helpful. The breakfast menu is fabulous and the rooms are very well cared for. The pool and hot tub facilities were excellent for relaxing and spending time with family. The connecting rooms with our family situation were wonderful and made it easy to spend time with each other.

Jenni-lynn H, Front Office Manager at Best Western King George Inn & Suites, responded to this review
It is lovely to hear you enjoyed our hotel, amenities, and our staff! I will be sure to print this out and let the staff see it. Thank you for your review Emily and we look forward to seeing you on your next visit to the area! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Great Over Night"

5
Stephen P, Toronto, Canada 07/01/2016

A great place at a great price. Very clean. Also, room to park our Bobtail Truck. Breakfast was one of the best we have had at a hotel. Was central for the business we had to do while in the area. Will stay next time we are in Surrey.

Jenni-lynn H, Front Office Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your review Stephen. I am very happy to hear you enjoyed your stay with us. That is fabulous that we were able to accommodate your Bobtail Truck, but I will warn you in the summer months we may not be able to as easily. We look forward to your next visit with us. Thank you again for your review. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Bad smell, horrible beds"

2
MoMy10, Vancouver, Canada 06/01/2016

Six of us checked into three rooms on Christmas eve... One of the rooms was a king bed suite which had absolutely horrible smell... Both the king bed and the sofa bed were absolutely uncomfortable as they were sunk in the middle... No blanket for the sofa bed so I had to borrow one from my nieces in another room... Check-in was so slow... The front desk staff didn't even look up to say bye as we were leaving the next morning so I said bye first... Breakfast was not too bad...

Jenni-lynn H, Front Office Manager at Best Western King George Inn & Suites, responded to this review
I would like to start off by saying I am disappointed to hear you did not enjoy your stay with us. I appreciate your feedback and I will be passing it on to our other managers so we can look into preventing this type of experience. This is not a typical experience with us so I hope you will give us another try on your next visit to the area. Thank you again for your review. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Simply the BEST WESTern !"

5
Peter M, Calgary, Alberta, Canada 30/12/2015

Great place to stay - welcoming, friendly helpful staff make you feel right at home. The rooms are good and clean, the beds very comfortable and the breakfast is very good - hot choices and cold choices with the friendliest, most helpful young lady you could find. The hotel location is excellent with more than enough parking. There is easy access along the King George whichever direction you go in and the Skytrain is quite close by in six or seven minutes..

Jenni-lynn H, Front Office Manager at Best Western King George Inn & Suites, responded to this review
Thank you for your review Peter. I am pleased to hear you enjoyed all that we have to offer. We hope you will stay with us again on your next visit to the area. Thank you again. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Another great stay"

5
JACK D, OAKBANK 27/12/2015

This was our second stay (5 nights) at this hotel and it was as great as the first one. Very well run clean hotel with great staff who are very friendly and helpful. Great location half way between White Rock and downtown Surrey with lots of restaurants , stores nearby. Beds very comfortable. Will be staying there this spring.

Jenni-lynn H, Front Office Manager at BEST WESTERN PLUS King George Inn & Suites, responded to this review
Thank you very much for your review Jack. I am very pleased to hear this was your second stay and that you plan to continue using us on your visits to the area. We appreciate your business very much. We look forward to seeing you in 2016! Have a very happy New Year's! Thank you again for your review. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Excellent Value!!"

4
Kai K, Seattle, United States 16/12/2015

I love this hotel!! Always a great value for the dollar. Rooms are clean, with a very welcoming look. I would recommend this hotel to anybody staying in Vancouver BC! Two computers available for use (unlike many LARGE hotels with ONE computer, total). Breakfast was very nice, with many options!!

Jenni-lynn H, Front Office Manager at BEST WESTERN PLUS King George Inn & Suites, responded to this review
I am very happy to hear you enjoy our hotel Kai! We have a great team here that works very hard to make our guest stays as enjoyable as possible. It is great to see that is what you experience with us. We hope you will stay with us again on your next visit to the area. Thank you for taking the time to offer us a review. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"As expected"

4
snoopwiz, Toronto, Canada 11/12/2015

Was exactly as expected. No surprises, which is a good thing. Good value, no complaints. Bed was comfortable, room was clean. IN room internet worked well. Pool was clean. Breakfast, although predictable, we well presented and of good quality.

Jenni-lynn H, Front Office Manager at BEST WESTERN PLUS King George Inn & Suites, responded to this review
Thank you for taking the time to write us a review. I am happy to hear there were no surprises for you while you were here and that everything was as you had expected. I hope you will visit again! Thank you again for your review. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Excellent"

5
Mary Jo H, Williams Lake, Canada 07/12/2015

Friendly staff. Warm welcome. Clean. Modern decor. Good variety for breakfast - hot & cold. Easy drive to the Surrey syktrain station for a convenient way to get into downtown Vancouver. The place we choose to stay anytime we come to visit relatives in the lower mainland.

Jenni-lynn H, Front Office Manager at BEST WESTERN PLUS King George Inn & Suites, responded to this review
Thank you so very much for your review today Mary Jo. Our business does so well because of our repeat guests like yourself. We appreciate you supporting us over the years. We hope you have a wonderful holiday season and we look forward to seeing you again in the new year! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Best accommodation ever"

5
Thamibh, BH 03/12/2015

Best place to stay, clean, comfortable and those people that works there are amazing and gentleman. They help and always with a big smile on their faces. I wanna come back one day. One of the best places in Surrey.

Jenni-lynn H, Front Office Manager at BEST WESTERN PLUS King George Inn & Suites, responded to this review
What a treat to be considered one of the best accommodations/experiences you've had in a hotel! We would be pleased to have you visit us again! Thank you very much for taking the time to offer this review. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Excellent value"

5
J6273CFlindag, Regina, Canada 29/11/2015

This hotel was an excellent value. We had a spacious room with 2 queen sized beds which was decorated in a lovely sage green décor. It included a fridge and microwave which worked well. The full breakfast was delicious including a wide array of items. There was a nice small pool and hot tub with a small fitness centre which was quite adequate. While we didn't use this service, it had a washer and dryer available for guests. Our only criticisms were the low level wattage of light bulbs in our room which made the room quite dark at night and the timing of cleaning of our room. We had requested a cleaning between 1 and 3 p.m. and sometimes it wasn't cleaned by 4 when we came back to change and the cleaners were only there until 5 making it rushed to get ready. However, the room was very well cleaned and the amenities restocked daily. We plan to come back!

Jenni-lynn H, Front Office Manager at BEST WESTERN PLUS King George Inn & Suites, responded to this review
Thank you very much for taking the time to offer us a review. I am pleased to hear you felt we offer an excellent value. I apologize for the mix up with your room cleaning timing. Next time you stay with us please let us know immediately at check in and we will add this preference to your account. We look forward to seeing you on your next visit to the area and thank you again for giving us feedback. Yours truly, Jenni-lynn Hewitt Front Office Manager

"Great stay for a great price"

5
Don N, Lethbridge, Canada 20/11/2015

I travel for business, so I want a hotel that is well located, clean, quiet, a decent breakfast and with good internet service. This hotel checks all the boxes. And for a very reasonable price. I will be back.

Jenni-lynn H, Front Office Manager at BEST WESTERN PLUS King George Inn & Suites, responded to this review
It is a pleasure to hear you plan to stay with us again Don! I am very happy to hear our hotel offers everything you require when you stay out of town. Thank you for your review and we look forward to seeing you again. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Consistent, Friendly, Clean and terrific service."

4
Susan R, Merritt, Canada 19/11/2015

This is our home away from home. We know the property well and are never disappointed. Quiet comfortable rooms, nicely kept. Great hot breakfast included with your stay. And location puts us where we need to go quickly. Will recommend to family and friends.

Jenni-lynn H, Front Office Manager at BEST WESTERN PLUS King George Inn & Suites, responded to this review
Thank you for your review Susan. I am very pleased to hear you have been continuing to use our hotel on your visits to the area! We appreciate repeat clientele like yourself. Thank you again for your review and we look forward to seeing you again soon! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Very good. Not great, but very good."

4
Miriam Z, Schagen 31/10/2015

Friendly staff, nice breakfast very friendly breakfast staff, good beds. That's all I really care about. Good value for money. There's a road nearby, didn't hear any noise coming from it. Sticky Rice thai restaurant on walking distance next to the hotel, do try that one. Dee-lish!

Jenni-lynn H, Front Office Manager at BEST WESTERN PLUS King George Inn & Suites, responded to this review
I am happy to hear you enjoyed what our hotel has to offer on your recent stay with us. I hope you will visit us again in the future. Thank you for taking the time to offer us a review. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"A Good Night's Rest"

4
User 29/10/2015

This hotel was an unexpected surprise. We booked last minute for three nights and just grabbed the first available deal in the area so our expectations were not very high. The hotel was lovely, our room was spacious and comfortable and there was a nice little pool and hot tub on the bottom floor. Best of all was the complimentary breakfast which had a wide array of options from pastries and waffles to cereal and bagels with cream cheese or even eggs, bacon and sausage from a hot food station. There was complimentary juice, tea and coffee 24/7 and the business center was available when I needed it late in the night. It had a working printer and there was no charge, though I found it odd that Microsoft Word/PDF were not available to use. Overall this was a great place to stay and we got three really good nights' sleeps.

Jenni-lynn H, Front Office Manager at BEST WESTERN PLUS King George Inn & Suites, responded to this review
It was a pleasure to read your review today. This isn't the first time I have heard that we exceed expectations and I hope it is not the last! Our hotel team works very hard to deliver a consistent, safe, and enjoyable stay for all guests and I am so glad to hear that is what you experienced. We hope you will continue to use our hotel when you are in the area. Thank you for your review. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Best Western King George"

4
Shawn M, Williams Lake, Canada 26/10/2015

Excellent Motel. Good value. Quiet area. Easy to find off Highway 1. The front office staff are extremely helpful. 1 quick bus to the Central mall Skytrain and then you're on your way to anywhere. Restaurants and pub close by. I will stay here again.

Jenni-lynn H, Front Office Manager at BEST WESTERN PLUS King George Inn & Suites, responded to this review
Thank you for taking the time to write us a review Shawn. I am pleased to hear you like our location and our staff. We would love the opportunity to serve you again! We will see you on your next visit to the area. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Mediocre but would try again"

3
HappyTravels1923, Sherwood Park, Canada 09/10/2015

The front desk staff were friendly, and helpful. The breakfast was good and had a variety. The room was clean, but the one bed was VERY uncomfortable and creaked every time you moved. They were renovating while we were there. Once they are done renovating I would try again.

Jenni-lynn H, Front Office Manager at BEST WESTERN PLUS King George Inn & Suites, responded to this review
Thank you for your recent review of our hotel. We would be happy to accommodate you again on your next visit to the area! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"nie Hotel and friendly staff"

4
Lesley B, Kamloops, Canada 28/09/2015

Nice hotel Friendly staff clean room easy to find and parking was great. Breakfast waffles are always good. Even though this particular Best Western was undergoing some renovations it was hard to tell.

Jenni-lynn H, Front Office Manager at BEST WESTERN PLUS King George Inn & Suites, responded to this review
Thank you for your recent review Lesley. I am pleased to hear you enjoyed your stay and were not disturbed by our renovations in the hotel. We would be happy to serve you again on your next visit to the area! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Great Price / Great Location"

5
User 25/09/2015

Have stayed numerous times at this hotel and have always experienced a great visit. Located conveniently for many purposes and not far from the downtown core using the hwy 1. Not far to the ferry as well and well located for sports in the city.

Jenni-lynn H, Front Office Manager at BEST WESTERN PLUS King George Inn & Suites, responded to this review
Thank you very much for your review of our hotel. It was a pleasure to read. I am pleased you find our hotel convenient and adequately priced. We look forward to accommodating you on your next visits to our area. Have a wonderful day. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Good stay"

4
User 21/09/2015

Close to everything Surrey. Clean, safe, friendly and helpful staff. Their breakfasts saved me, not having to go out just to grab a bite in the morning. Complete rooms, microwave, fridge, hair dryer, coffee maker. The only problem I had was with the people above me seemed to enjoy stomping until 1 in the morning (wood floors). My Verizon international plan didn't work in Surrey, and I was very glad they had good wifi as well as a couple computers

Jenni-lynn H, Front Office Manager at BEST WESTERN PLUS King George Inn & Suites, responded to this review
Thank you for taking the time to write us a review. I am happy to hear our convenient location and clean facilities helped you during your stay with us. It was a pleasure serving you on your visit, however, we were disappointed we could not help in getting your cell phone to work while you were here. We hope to see you again in the future! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"excellent motel and staff"

5
Stewart4736, Ottawa, Canada 18/09/2015

My wife and I travelled by car in Aug/Sept from Ottawa to Vancouver Island and back. We stayed at the King George for 4 days on the way out and 3 days on the way home. This motel is without a doubt the best managed facility we stayed at during our travels. The rooms are exceptionally clean, quiet and the beds are comfortable. The front desk staff, cleaning staff, and breakfast staff are all exceptional people. The room rates are very good value for the quality. Highly recommended. Vern and Helen Foster

Jenni-lynn H, Front Office Manager at BEST WESTERN PLUS King George Inn & Suites, responded to this review
It was a pleasure to read your review today. What a lovely compliment! I will be sure to pass this review on to our staff during our next staff meeting! Thank you again. Yours truly, Jenni-lynn Hewitt Front Office Manager

"Surprisingly Good"

4
User 18/09/2015

I was warned about this area of town Before I booked, but I wanted a place close to my office I was working from. Hotel was surprisingly busy, I stayed for almost a week, rooms were Clean and comfortable, continental breakfast was surprisingly good, and staff were friendly and helpful. I wouldn't recommend leaving any valuables in my car, but the area felt safe and no worse than some areas in Vancouver.

Jenni-lynn H, Front Office Manager at BEST WESTERN PLUS King George Inn & Suites, responded to this review
Thank you for your review Radar S. It is great to hear you enjoyed staying with us for a week while you were here! We all work very hard to assist all guests with whatever they may need. We hope you will visit us again on your next visit to the area. Yours Truly, Jenni-lynn Hewitt Front Office Manager

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.