Not yet a member of the Best Western Rewards® program?
Best Western Rewards® ?
Rates up to -10%

Best Western King George Inn & Suites

icon localisation
8033 King George Boulevard, Surrey, V3W 5B4 Canada
icon contact
Contact the hotel
Contact the hotel
Contact the hotel
icon phone
PHONE : (604) 502-9000
4.4 / 5
921 Reviews Tripadvisor
REVENIR_AU_DEBUT

Hotel advantages

Swimming pool
Jacuzzi
Washing machine on site
Indoor pool
Air conditioning in the hotel
Free Wifi
Free Parking
Complimentary breakfast
Fitness center
Elevator
24/7 reception
Buisness Plus equipment
Hair dryer
Refrigerators
Microwave
Kitchenette
Iron and ironing board
Coffee maker
The strong points

Description

Surrey blends nature and culture in the heart of British Columbia's Lower Mainland. The Best Western King George Inn & Suites, Surrey, British Columbia, places you near the city's top attractions, from Bear Creek Park and the Surrey Arts Centre to Central City Shopping Centre. Spacious rooms bring free Wi-Fi, flat-screen TVs, microwaves, and refrigerators, with a complimentary hot breakfast of waffles, eggs, yogurt, and 100 percent Arabica coffee to start the day, an indoor heated pool and hot tub, a fitness center, a business center, coin laundry, and extended-stay options for longer visits. Surrey Memorial Hospital, Campbell Heights Business Centre, the miniature train at Bear Creek Park, and Crescent Beach are close, with Morgan Creek and Coyote Creek golf, the Surrey Art Gallery, and the Annual Vaisakhi Parade nearby, with Central City Shopping Centre and quick transit to downtown Vancouver close at hand. Bear Creek Park, Redwood's gardens, and Crescent Beach sit close by.

Customer reviews

Travellers choice
Tripadvisor
4.4
based on 921 guest reviews
Excellent
547
Very Good
259
Average
69
Poor
23
Terrible
23
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Great hotel for family vacation"
Rushabh D, 12 Septembre 2026

Our stay was amazing at this hotel. The staff, especially Sakira and Ashmeen were really friendly and energetic. We really enjoyed our stay at BW King George Surrey!!!

"Pricey but good staff & central location"
Kashic, 12 Septembre 2026

Generally acceptable, although high priced for the level. Pros: very nice staff, central and convenient location for Surrey/North Delta, full breakfast (although oddly missing hash browns for sausage and eggs. Cons: pricing

"Wonderful Stay & Excellent Breakfast Service from Sarika"
Sheileena D, 05 Septembre 2026

We had a wonderful stay at the Best Western King George Inn & Suites. The breakfast service was excellent, and we especially want to thank Sarika, who was working in the breakfast room. She was very friendly, welcoming, and attentive. She went out of her way to help our kids and made sure our family was well taken care of throughout breakfast. Her kindness and great service made our morning much more enjoyable. We really appreciated her warm hospitality. Thank you, Sarika, for making our stay even better!

Owner Response, 05 Septembre 2026

Thank you, Sheileenad, for choosing to stay with us and for sharing your experience. We're pleased to know you had a wonderful stay at the Best Western King George Inn & Suites Thank you for your kind words about our team. We are glad to read that Sarika helped make your mornings enjoyable through her friendly and attentive service. We'll be sure to recognize her for your thoughtful feedback. We look forward to welcoming your family back whenever your travels bring you to Surrey. Warm Regards, Management

"Nice continental breakfast"
590darar, 02 Septembre 2026

Sarika was fabulous, helped us make waffles in the continental breakfast, what a nice woman! We had a great stay!

Owner Response, 02 Septembre 2026

Thank you, 590darar, for choosing to stay with us and for sharing your experience. We're pleased to know you had a great stay at the Best Western King George Inn & Suites Thank you for your kind words about Sarika. We'll be sure to recognize her for your thoughtful feedback. We look forward to welcoming you back. Warm Regards, Management

"Great hotel with an excellent breakfast"
Daan S, 30 Juillet 2026

We stayed at this hotel from July 28 to July 31, 2026, and we thoroughly enjoyed our stay. The included breakfast was great, and we had a wonderful server named Sarika. We highly recommend this hotel for your stay in Vancouver.

"Exceptional stay!"
Michele C, 22 Mai 2026

First of all, my husband and I are from the United States and we had a family member with a medical emergency that we had to come to Canada for an undetermined amount of time. My husband booked our hotel, car rental and flight in less than an hours time and we just hoped for the best! I would like to mention the hotels we typically stay at just to indicate our expectations: Best Western, Holiday Inn and Hilton (typically) We selected this best western location as it appeared to be closest to our destination which was Royal Columbian Hospital (about 20 minute drive) as we were not familiar with the area Upon entry the hotel is very clean and inviting, offering lemon water and iced tea and a cozy sitting area The staff at the front desk, well, I cannot express how kind and compassionate and willingness to help and offering their assistance in any way necessary. Night shift, day shift EVERYONE that was at that front desk was accommodating to our every needs. We even had to make changes twice (move rooms and changed length of stay) and they never hesitated to take care of us and accommodate our stay requests. This courtesy was not just extended to us. Every customer that approached that front desk while we were there was greeted with the same courtesy, Open arms, a smile and what can I do to help you! (And this was observed many times in our 3 week stay). We arrived at our room that appeared at first somewhat dated however it was very clean and comfortable. We only had one issue while we were there which was just an additional request, we requested that our hot water be turned a little warmer. The front desk staff put in the request to maintenance and our request was immediately addressed to our complete satisfaction! The hotel cleaning staff do a fantastic job of ensuring the hotel and our rooms are always clean and tidy (daily room cleaning service) and bathroom supplies were always fully replaced. It was so comforting to come back to after a long day at the hospital. The hotel also offers complimentary breakfast. The staff in the breakfast room were always friendly and efficient and maintained a clean and stocked breakfast bar. A very especially friendly employee of the breakfast area was Sarika. Always a welcoming “good morning” “hello” and “anything you need” is her greeting each morning. She went above and beyond to ensure our satisfaction as well. They also have a very well maintained pool and hot tub! Always very clean! After being in the hospital all day we found a picnic table provided by the hotel for the guests just out in the front parking lot to sit which turned out to be one of our favorite places. So in case you haven't figured out my rating ….if I could give more than five stars, I would!

Owner Response, 22 Mai 2026

Dear Michele, Thank you so much for taking the time to share such a thoughtful and heartfelt review of your stay with us. We are truly honored that you chose to stay with us during such a difficult and emotional time for your family. It means the world to hear that our team was able to provide comfort, compassion, and support throughout your three-week stay. Creating a welcoming and caring environment for our guests is something we take great pride in, and your kind words about our front desk, housekeeping, maintenance, and breakfast teams will certainly be shared with everyone. Sarika will be especially delighted to know she made such a positive impact on your mornings. We are also very happy to hear that you found the hotel clean, comfortable, and relaxing after your long days at the hospital. Knowing that even small touches — from the picnic tables outside to the warm hospitality from our staff — helped make your stay a little easier truly means a lot to us. Thank you again for your incredibly generous review and recommendation. If your travels ever bring you back to the area under happier circumstances, we would be honored to welcome you again. Wishing your family all the very best. Warm regards, Management

"Friends"
S7648OGsandeeps, 03 Mai 2026

Location perfect Atmosphere cozy Value for money Rooms perfect for friend stay

"Quiet hotel in the heart of Newton"
Cedric N, 21 Mars 2026

Centrally located in Newton, affordable, and the staff excel at customer service. Their efforts made the experience far more enjoyable

"Best of a bad situation"
zach g, 18 Mars 2026

They make the best out of a 2-3 star hotel stay. Will say the suites are exceptionally better than the standard rooms. Great service. Shout out Daman

"Best Western experience at its best."
Erin D, 16 Mars 2026

I stayed at the Best Western King George Inn & Suites for two nights in March 2026, while I was in town to watch my adult son participate in his hockey playoffs. I have stayed in a few different hotels in the last year, and I prioritize cleanliness and noise level over anything else. This hotel more than met my expectations. The front desk staff was friendly and accommodating. They handed me a small welcome gift (which was a nice touch) and were happy to provide me with a late checkout on the last day of my stay, and were able to provide me with several dining suggestions. The room itself was very clean, and the furniture and fixtures were in good repair, if not brand new. Although there was a great deal of road construction around the hotel, I didn't experience any discomfort or loud noises. If I needed to return to Surrey, New Westminster, or any of the other nearby communities, I would definitely look to book at this Best Western again.

"Overall experience was pleasant and positive!"
Kriselle D, 08 Mars 2026

We really liked the room, it's very comfortable. The staff were very nice and accommodating. Will surely go back!

"Nice Surrey hotel"
Jaden J, 06 Janvier 2026

We had a great stay at Best Western King George Hotel. From check-in to check-out, everything was smooth and professional. The room was very clean, well maintained, and comfortable, which immediately put us at ease. The staff were friendly, respectful, and helpful without feeling rushed or dismissive. Housekeeping did a great job, and the overall atmosphere felt calm and reliable — exactly what you want when traveling. For the price point, this hotel delivers excellent value. It may not market itself as luxury, but it absolutely delivers where it matters most: cleanliness, comfort, and solid service. I would happily stay here again and recommend it to anyone looking for a dependable, well-kept hotel in Surrey.

"Absolutely great experience😊"
Diana Rose d, 11 Novembre 2025

Great stay!, We feel we are just at home, we feel safe and relax. The staff are so nice and approachable. Thank you so much to the whole team!. -Joel😊

"Quick Weekend Trip"
deepaksharma01, 19 Octobre 2025

Quick weekend stay in Surrey, rooms are very clean staff is helpful I didn't discover any issues during my stay. I would definitely recommend this hotel if you're in Surrey.

Owner Response, 19 Octobre 2025

Thank you, Deepak, for sharing your wonderful feedback! We are delighted to read that you had a wonderful stay at the Best Western King George Inn & Suites. Thank you for your kind words about our team. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you again soon! Warmest Regards, Management

"Great stay and wonderful experience!!"
Reena J, 14 Octobre 2025

We had a great experience staying at this Best Western in Canada. The staff at the front desk Aarsh and Adhi were incredibly kind and helpful, especially since we were visiting from another country. They went out of their way to make sure we felt welcome and comfortable and helped answer our questions. The room was clean, the stay was relaxing, and the service made a big difference. We truly appreciated their hospitality and would definitely stay here again. Thank you 3-Sisters!

Owner Response, 14 Octobre 2025

Dear Guest, Thank you very much for sharing your wonderful feedback! We are delighted to read that you had a excellent experience at the Best Western King George Inn & Suites. Thank you for your kind words about our team. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you again soon! Warmest Regards, Management

"Clean, comfy & outstanding customer service"
Max M, 08 Octobre 2025

My stay was fantastic. The lobby, room, gym and breakfast areas were all very clean. ALL staff were polite, efficient and helpful. Muskaan and Daman at the front desk were courteous, hilarious, and helpful, . (and helped keep me on time). Breakfast was excellent. Fresh food, restocked even when its busy. Sarika was so kind and provided excellent customer service as well. I feel all staff went out of their way to make my stay better. I definiely recommend this hotel to one and all- I've had a regular room and another time a suite, both were perfect. The room -bathroom, bed and sitting area were all so clean. Everything was really quite perfect and I could totally relax.

Owner Response, 08 Octobre 2025

Dear Guest, Thank you very much for sharing your wonderful feedback! We are delighted to hear that you enjoyed your stay with us. Muskaan and Daman take great pride in providing exceptional service and truly love making our guests feel comfortable and valued. We're also happy that Sarika's attentive breakfast service added a special touch to your mornings. It's fantastic to know that the cleanliness and comfort of our hotel met your expectations throughout your visit. We look forward to welcoming you back for another memorable stay soon! Warm regards, Team Best Western King George Inn & Suites

"Excellent family friendly stay"
R R, 06 Septembre 2025

We came as a family for a function and stayed for 3 nights. Daman at front desk was very friendly and helpful especially when we checked in late in the evening and my children were hangry. She gave each of the children a goodie bag with snacks, treats and water. Every morning we would go for breakfast and were met with very friendly hotel staff. Sarika was very kind and helpful in the conference room breakfast area, where my daughter needed help with making waffles. Family friendly hotel. Excellent customer service.

Owner Response, 06 Septembre 2025

Thank you for your kind words and for choosing to stay with us during your family visit. We're especially pleased to hear that Daman and Sarika made a positive impression and helped make your stay more comfortable. It's always our goal to ensure every guest—especially families—feels welcomed and well cared for. We look forward to welcoming you back in the future! Regards, Team BW King George Inn & Suites

"Personnel makes all the difference!"
Peter O, 24 Août 2025

We stayed at the hotel over the weekend. Really feeled welcomed. Rooms and the areas are clean, facilities are good, but it is not the main point. We were impressed and are greatfull to all the personnel, but, in particular to Aman and Muskaan. They are accommodative, professionals with good sense of humor. Keep it up BW KG Surrey!

Owner Response, 24 Août 2025

Hello Peter, Thank you for sharing your wonderful experience with us. We're delighted to hear that Aman and Muskaan, along with our entire team, made you feel truly welcomed during your stay. Cleanliness and facilities are important, but it's the dedication of our staff that truly sets us apart. We appreciate your kind words and look forward to welcoming you back to BW KG Surrey soon! Regards, Team Best Western King George Inn & Suites

"Nice place to stay. "
davidhD7724YB, 15 Août 2025

Had this booked for a trip. Rain changed our day activities. We came into the hotel early & asked if we could check-in. The men at the desk were very polite & said that would be fine & proceed to get us a room as requested. The lobby area looked good. The room is nice & clean with plenty of room to spread out. Queen room with separate sitting area. Looks to have been update as everything looks nice. Plenty of parking. I would recommend this place as it's close to the ferry and get you out of the hustle of Vancouver.

Owner Response, 15 Août 2025

Hello David, Thank you for choosing to stay with us and for sharing your experience. We're glad our team could accommodate your early check-in request and that you found the room comfortable and well-appointed. It's great to hear you appreciated the convenient location and ample parking. We truly value your recommendation and hope to welcome you back on your next visit! Regards, Team Best Western King George Inn & Suites

"Great hotel. Great staff "
Cathy M, 06 Août 2025

We were visiting friends in BC. Booked this hotel by accident but did not regret it at all. The staff at front desk were all very pleasant and friendly. The room was spacious and clean. My only complaint was the lack of make-up mirror I the bathroom. Breakfast service was filling and Taran was friendly and charming to all guests. Making sure everyone was taken care of. Great stay

Owner Response, 06 Août 2025

Thank you so much, Cathy M, for your lovely review. We are delighted to read that you had a excellent experience at the Best Western King George Inn & Suites. Thank you for your kind words about our team. We are proud of Taran. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you again soon! Warmest regards, Aman Singh Front Office Manager

"Good service"
Lakhwinder K, 02 Août 2025

We stayed here 2 night. Staff was really good. At breakfast time Taran was really good. We don't eat gluten she offered us gluten free stuff. She was very professional. She was cleaning, filling up the stuff as soon as needed.

Owner Response, 02 Août 2025

Thank you so much, 707lakhwinderk, for your lovely review. We are delighted to read that you had a excellent experience at the Best Western King George Inn & Suites. Thank you for your kind words about our team. We are proud of Taran. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you again soon! Warmest regards, Aman Singh Front Office Manager

"Great experience"
Ash N, 29 Juillet 2025

Stayed with friends. Great experience. Rooms clean. Front desk,Muskan, thank you for your patience and great customer service Recommend this place for all.

""
Lead Gen P, 25 Juillet 2025

This is a really good hotel. I had a great experience with them. Highly recommended. I'm sure they will do a better service for all

"Excellent service"
Barbara M, 14 Juillet 2025

My friend and I were pleased with our accommation for the 2 nights were stayed at the hotel. Because the hotel is adjacent to a very busy highway, we requested a quiet room. The room was at the back of the hotel and we were not disturbed by traffic noise at all. The room was spotless and the beds were very comfortable. All of the staff, from the front desk to the cleaning staff were all very pleasant and accommodating. A special thank you to Taran who was working in the breakfast room while we were there.

Owner Response, 14 Juillet 2025

Thank you so much, barbaramS715BH, for your lovely review. We are delighted to read that you had a excellent experience at the Best Western King George Inn & Suites. Thank you for your kind words about our team. We are proud of Taran. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you again soon! Warmest regards, Aman Singh Front Office Manager

"Excellent place"
Tameshwar D, 29 Juin 2025

We have been staying at this location for years. Best location , close to everything. Love the service, clean, rooms. Aman the front desk manager and breakfast servers are very nice and respectful. We recommend this place 100%. 👌

Owner Response, 29 Juin 2025

Thank you so much, tameshward2025, for your lovely review. We are delighted to hear that you have a great experience at Best Western King George Inn & Suites. Thank you for your kind words about our team. We are proud of Aman. We take immense pride in having Aman lead our team. His commitment to excellence inspires us all. Our team strives to create an exceptional experience for our guests to make their stay comfortable and memorable. We are grateful for your loyalty. We look forward to welcoming you back for another wonderful visit. Warmest regards, Management

"Good, clean and a decent hotel"
178sandeept, 28 Juin 2025

We stayed in this hotel from 19th June to 27th June. We were warmly greeted by Aman with a bottle of wine (their way of welcoming a guest) and he assured us of all assistance in order to make things right (should we need). True to his word he did look into a concern of ours when I complained of it on 21st June. Taran from the kitchen services took care of our request w.r.t food. Overall Taran and Aman made our stay comfortable at the Best Western King George. Couple of pointers that needs to be looked into: a) Water was getting clogged in the wash basin and would drain very very slowly. This needs to be taken care of. b) Carpets in the room need refurbishing for sure for they looked old and worn out. Other than the above 2 pointers nothing to complain about.

Owner Response, 28 Juin 2025

Thank you so much, 178sandeept, for your lovely review. We are delighted to hear that you have a great experience at Best Western King George Inn & Suites. Thank you for your kind words about our team. We are proud of Aman and Taran. Our team strives to create an exceptional experience for our guests to make their stay comfortable and memorable. We appreciate your feedback regarding the areas of improvement. We look forward to welcoming you back for another wonderful visit. Warmest regards, Management

"Amazing place to stay!!"
Talissa G, 22 Juin 2025

This was an amazing choice of stay! Everybody in the hotel was always super kind and helpful. We had some issues with our flight, which delayed our stay, but the attendants in the front desk helped us to rearrange everything! The rooms were super cozy and clean and the breakfast was delicious! The attendant on the breakfast time was super lovely as well, her name was Taran. She was always around to see if we needed help and she made the whole experience much better! She was fantastic as well! I'm grateful for all the crew! Amazing place to stay

"Comfy and friendly place to stay."
Janet F, 20 Juin 2025

The staff at the hotel was very helpful. As we checked in someone helped is get a shower seat for my older mother in-law. Taran at breakfast was very helpful and friendly when we needed breakfast foods restocked. Would definitely stay here again.

"Great experience"
Explorer61350425207, 12 Juin 2025

We really enjoyed our stay. The staff is fabulous. The breakfast is great - you can make your own waffles! Taran in the breakfast room is so kind and conscientious. We will stay there again.

Owner Response, 12 Juin 2025

Dear Valued Guest, Thank you so much for your lovely review. We are delighted to read that you had a great experience at the Best Western King George Inn & Suites. Thank you for your kind words about our Taran. We are proud of her. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you again soon! Warmest regards, Aman Singh Front Office Manager

"Great experience"
Kusum C, 25 Mai 2025

This location of BW had good service. Staff was kind and gentle. Aman was best example of great hospitality.Rooms were clean. The refresher drink near concierge was a good treat too.Amenities were comfortable. Location of the place was right at the heart of surrey downtown. Lot of places near by for great food and drinks.

"Best Western King George is the place to stay"
John S, 15 Mai 2025

The room and staff are great. Aman the manager is a great help with everything. Good location. The room was nice and clean, showing that the staff are conscientious in their job. I liked that parking and breakfast were free, as the other BW hotels up there charge a fee.

"Very impressed with the caring staff"
Murray R, 29 Avril 2025

Our room and the hotel were just as expected for a value-driven stay. What impressed us was the kind and caring staff who went above and beyond. There were gluten free options available (upon request) for breakfast, the hot tub was nice and hot, and we easily found parking every night.

Owner Response, 29 Avril 2025

Dear Valued Guest, Thank you so much for your lovely review. We are delighted to read that you had a wonderful stay at the Best Western King George Inn & Suites. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you again soon! Warmest regards, Aman Singh Front Office Manager

"You made my day!"
David S, 10 Avril 2025

I had the best hospitality ever in the breakfast room. I was greeted with a smile and welcomed with a genuine greeting. The food was prepared very nicely and the area was kept clean. Taran made me feel very welcome. Thank you Taran for starting my day off perfectly.

Owner Response, 10 Avril 2025

Thank you so much, F272QBdavids, for your lovely review. Reading that you had a great stay and seeing your kind comments made our day. Thank you for your kind words about our Taran. We are proud of her. Our team strives to create an exceptional experience for our guests to make their stay comfortable and memorable. We look forward to welcoming you back for another wonderful visit. Warmest regards, Aman Singh Front Office Manager

"Service"
Manjula D, 30 Mars 2025

Taran was very helpful, she has great customer service. Was able to accommodate us while we were there for 3 nights . Thank you Taran for your exceptional services.food was great and area was very clean . Aman the manager at he front desk was very helpful and with great smile and excellent services he provided.

Owner Response, 30 Mars 2025

Thank you so much, Trek68870, for your lovely review. We are delighted to hear that you have a great experience at Best Western King George Inn & Suites and that you are pleased with every aspect of your stay. Thank you for your kind words about our team. We are proud of Aman and Taran. Our team strives to create an exceptional experience for our guests to make their stay comfortable and memorable. We look forward to welcoming you back for another wonderful visit. Warmest regards, Management

"Great stay at the BW"
sarah c, 29 Mars 2025

Very clean, hospitality is amazing. Complimentary Breakfast is fantastic. All the ladies working to keep the place clean are lovely. My daughter loved the pool and hot tub. Sarika is her favorite, always making it a pleasant breakfast. We needed to stay here after a fire in the home. Glad we stayed here.

Owner Response, 29 Mars 2025

Thank you so much, U8823ISsarah, for your lovely review. We are delighted to read that you had a wonderful stay at the Best Western King George Inn & Suites. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. Thank you for your kind words about Sarika. We look forward to welcoming you again soon! Warmest regards, Aman Singh Front Office Manager

"Wonderful!"
roelp967, 23 Mars 2025

Taran took the extra step to take care of us! Accomodate us even it's past the breakfast hours due to our schedule. Breakfast is always fresh. The selection is great the room is clean, beds are cozy. Manager always attentive to our needs. Great location.

Owner Response, 23 Mars 2025

Thank you so much, Roelp967, for your lovely review. We are delighted to read that you had a wonderful stay at the Best Western King George Inn & Suites. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. Thank you for your kind words about Taran. We are proud of her. We look forward to welcoming you again soon! Warmest regards, Aman Singh Front Office Manager

"2 night stay for soccer tourney."
Heidi L, 16 Mars 2025

Had a wonderful stay at this Best Western. The staff are friendly, rooms were clean and lots of room for the 4 of us in a double queen room. The breakfast was just the best. The 2 wonderful women working to keep food plentiful and seating clean were amazing. Taran and Sarik ? (apologies, I forgot your name) were helpful and kind. Thank You. I would recommend and stay here again.

"Disappointed."
Marc C, 03 Mars 2025

The price it was showing online was 132$ but when I reached there the lady at the front told it was 192$ after some charges it came to around 226$ and the reason she gave was the rooms showing online are dirty. I was very disappointed but I had no option. I would never stay there ever or recommend to anyone.

Owner Response, 03 Mars 2025

Thank you, marccQ7882B0, for sharing your feedback. At Best Western King George Inn & Suites, we are known for upholding the highest standards of hospitality, as reflected in our guests' experiences and reviews. We appreciate the opportunity to clarify any misunderstanding regarding your booking. It seems there may have been a misunderstanding regarding the displayed rate. Some third-party websites list prices in U.S. dollars, and in some cases, the currency selection may need to be manually adjusted. In your case, a rate of 132 USD converts to approximately 192 CAD before taxes. After applying the required 16% in taxes, the final total amounts to 226 CAD. To ensure accuracy, we reviewed the registration card you signed at check-in, which includes a clear breakdown of the charges and taxes. If you have any further questions or concerns, please feel free to contact us at [email protected], and we would be happy to assist you. Warmest regards, Management

"Great service"
Amy E, 16 Février 2025

Taran, was warm and took great care of us! The room was clean and smelled good. It was spacious with a separate couch and sitting area. Front desk help was cheerful and helpful. I was given a good rate online when i reserved over the phone. Thanks

Owner Response, 16 Février 2025

Thank you so much, amyeN4277ZY, for your lovely review. We are delighted to read that you had a wonderful stay at the Best Western King George Inn & Suites. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. Thank you for your kind words about Taran. We are proud of her. We look forward to welcoming you again soon! Warmest regards, Aman Singh Front Office Manager

"Lack of humanity."
Robert P, 05 Février 2025

I stayed at this hotel after a fire consumed my residence. Emergency services and the Red Cross put me up for 8 days. When it was getting close to the end of my stay I asked about their monthly rate. It was a shocking $7700 per month with taxes. Then the predatory employee working for Best Western, under the guise of wanting to help me, offered to rent me an unfurnished small basement suite in Delta for $3000 a month. He kept calling it help but it was predatory and not human. I would not recommend this unethical hotel to anybody.

Owner Response, 05 Février 2025

AT Best Western King George Inn & Suites, we are known for upholding the highest standards of hospitality, as reflected in our guests' experiences and reviews. We acknowledge that you have gone through challenges, but that does not justify using hateful or discriminatory language in any form against any community, as you did in the previous review, which was reported so it could be removed. We treat all our guests and team members with fairness and respect, and we expect the same in return. We do not tolerate any form of hateful or discriminatory language against any community, as you used in your previous review. Regarding the monthly rate you inquired about, our pricing is based on standard hotel rates and availability. While we understand it may not have met your expectations, we provided the best available options at that time. When we previously responded to your review, we invited you to reach out to us directly to share any concerns privately so we could address them appropriately. However, we did not hear from you. We hope that Best Western can serve your travel needs moving forward. Warmest regards, Management

"Taran is awesome"
Ramandeep K, 26 Janvier 2025

Taran is awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Her customer service is great . We always stay at best western whenever we come to Surrey and we always enjoy our stay!!!!!!!!!!!!!!!!!!!!!! Will definitely recommend this hotel 10/10.

"Very friendly, excellent customer service T, the area"
Haile K, 29 Décembre 2024

The manager( Aman singh) is very helpful and knows his job very well. The stuff are also very friendly and make your stay easy, enjoyabl and comfortable. The rooms are very clean, the beds are very conffy. The breakfast staff (TARAN) is wonderfull at making the breakfast and welcoming the guest. She asks friendly if every things is to our liking and she chat with us in a very good manner.

Owner Response, 29 Décembre 2024

Thank you so much, 880hailek, for your lovely review. We are delighted to read that you had a wonderful stay at the Best Western King George Inn & Suites. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. Thank you for your kind words about Taran and Aman. We are proud of them. We look forward to welcoming you again soon! Warmest regards, Management

"Amazing hotel with many great services, the manager Aman was exceptional always catering to our needs."
Joshua N, 27 Décembre 2024

The Best Western is an amazing hotel with various facilities to accommodate the guests such as amazing daily breakfast, spotless gym and spa rooms and very thorough cleaning services. The manager Aman was especially helpful, always make sure we had everything we needed and wanted and was always able to cater our needs. This was our second time at this hotel and we will definitely be staying here next time we are in Vancouver. Would highly recommend this hotel.

Owner Response, 27 Décembre 2024

Thank you so much, Joshua, for your heartwarming review. We are delighted to read that you had a wonderful stay at the Best Western King George Inn & Suites and that you were pleased with the cleanliness of our rooms, our amenities, and the service provided by our amazing team. We are grateful for your loyalty. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. Thank you for your kind words about our team and Aman. We take immense pride in having Aman lead our team. His commitment to excellence inspires us all. Warmest regards, Management

"Wonderful customer service"
Alyssa L, 13 Décembre 2024

We recently stayed at the Best Western in Surrey and we were so impressed with the customer service we received. We were attending the Eras Tour concert and Aman was so helpful giving us advice about how to navigate into the city, parking, and more! He helped us with every request and inquiry, and his kindness was exceptional. The hotel and room were very clean as well. We would definitely return.

Owner Response, 13 Décembre 2024

Thank you, 515alyssal , for your heartwarming review. We are delighted to read that you had a great experience at the Best Western King George Inn & Suites. Thank you for your kind words about Aman. We take immense pride in having Aman lead our team. His commitment to excellence inspires us all. We look forward to welcoming you again soon! Warmest regards, Management

"Great Experience!"
Sarah J, 08 Décembre 2024

We had to book a couple hotel rooms here at the last second on the weekend of the Eras Tour and it was a really great experience. Amon, the manager, was friendly and helpful, as was all the cleaning, breakfast, and front desk staff. The hot tub and pool were clean and our rooms were comfy.

Owner Response, 08 Décembre 2024

Thank you, H9832IBsarahj, for your heartwarming review. We are delighted to read that you had a great experience at the Best Western King George Inn & Suites. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. Thank you for your kind words about our team and Aman. We take immense pride in having Aman lead our team. His commitment to excellence inspires us all. We look forward to welcoming you again soon! Warmest regards, Management

"This best western saved us!"
Sydney i, 08 Décembre 2024

Our stay was such a blessing in disguise. We had an awful experience with an Airbnb and ended up finding a little home here. Amun welcomed us and went above and beyond to make sure our stay was comfortable. We will remember this for our next stay

Owner Response, 08 Décembre 2024

Thank you, Sydneyi946, for your heartwarming review. We are delighted to read that you had a great stay at the Best Western King George Inn & Suites. We are glad that after such an awful start, everything worked out perfectly during your time with us. Thank you for your kind words about Aman. We take immense pride in having him lead our team, as his commitment to excellence inspires us all. We look forward to welcoming you again soon! Warmest regards, Management

"A wonderful hotel with friendly staff and good amenities. amenities."
Pioneer27477850773, 06 Décembre 2024

We had a great stay at Best Western! The rooms are clean and comfortable. The hotel has great amenities- such as laundry and a pool. It's also close to nice restaurants and grocery stores. The staff is very friendly and helpful. They also have a good breakfast. Taran from the breakfast staff was very kind and helpful, especially with the kids. Would definitely recommend!

Owner Response, 06 Décembre 2024

Thank you so much for your heartwarming review. We are delighted to read that you had a wonderful stay at the Best Western King George Inn & Suites and that you were pleased with the cleanliness of our rooms, our amenities, and the service provided by our amazing team. We strive to provide exceptional service for our guests to make their stay comfortable and memorable, and we are glad to have met your expectations. Thank you for your kind words about our team, especially Taran. We look forward to welcoming you again soon! Warmest regards, Aman Singh Front Office Manager

"Best Western"
Elian I, 11 Novembre 2024

All staff very nice. Aman manager very kind man... very helpfull. He makes sure his guests are happy by going above beyond doesnt matter how busy it is. Free pool and hot is geat And this hotel is run by a good manager named Aman who is very nice to the people.

Owner Response, 11 Novembre 2024

Dear 49leliani, Thank you so much for sharing your wonderful experience with us. We're delighted to hear that you had such a great stay at Best Western King George Inn & Suites. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We are elated to have met your expectations. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We are elated to have met your expectations. Thank you for your kind words about our team and Aman. We take immense pride in having Aman lead our front desk team. His commitment to excellence inspires our entire team. We look forward to welcoming you again soon. Warmest Regards, Management

"Best Customer Service"
misslibby r, 09 Novembre 2024

The rooms are clean, well stocked, and the bed is comfortable. The cleaning staff are friendly and do such a great job! Front desk staff are also great. In particular, I had made a request at the front desk with Manni as I forgot something at home for my long stay. Less than 5 minutes later, she was at my door. She went above and beyond to make my stay comfortable for me. I was so impressed with her going the extra mile to provide the best customer service ever!!! Aman, he is a gem. He dresses for success, he is professional and always greets with such positive energy/attitude and a smile. He is supportive of his fellow staff and to the guests. Aman is a true leader and takes much pride in his career, and it reflects in every move he makes. Best Western, you got this right when you hired such amazing staff all around, from the kitchen, to house keeping, to the front desk. ? I will definitely recommend this hotel to my friends and family. Thank you. I

Owner Response, 09 Novembre 2024

Dear 613libbyr, Thank you so much for your heartwarming review. We are delighted to read that you that had the best experience at Best Western King George Inn & Suites We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We are elated to have met your expectations. Thank you for your kind words about our team. We are proud of Manni. We take immense pride in having Aman lead our front desk team. His commitment to excellence inspires our entire team. We look forward to welcoming you again soon. Warmest Regards, Management

"The best experience"
Curious27630711982, 05 Octobre 2024

I am enjoying my stay here. Aman Singh doing a great job - running a great show. You can tell how much passion his has for what he does. Everyone is so friendly. Free parking and breakfast is a bonus. Rooms are very clean. Highly recommended this place.

Owner Response, 05 Octobre 2024

Dear Valued Guest, Thank you so much for your heartwarming review. We are delighted to read that you that had the best experience at Best Western King George Inn & Suites and that you are pleased with the cleanliness of our rooms, amenities, and you had a great experience with our amazing team. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We are elated to have met your expectations. Thank you for your kind words about our team and Aman. We take immense pride in having Aman lead our front desk team. His commitment to excellence inspires our entire front desk team. Warmest regards, Management

"Overall Excellent Experience 10 / 10"
zainuby, 29 Septembre 2024

We stayed at Best Western for the 3 days. I would literally give 10 out of 10 when it comes to Customer Service. Mr. Aman provided excellent service overall and ensured we were comfortable. The rooms were clean and everything worked as expected. great central location. The overall staff was really good as well. The breakfast is pretty decent with fresh waffles, eggs, choice of Bacon, toasts, coffee, yogurt, cereals, Bread, etc

Owner Response, 29 Septembre 2024

Thank you so much, Zainuby, for your heartwarming review. We are delighted to read that you that you an excellent experience at Best Western King George Inn & Suites and that you are pleased with the location, the cleanliness of our rooms, breakfast, and you had a great experience with our amazing team. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We are elated to have met your expectations. Thank you for your kind words about our team and Aman. We take immense pride in having Aman lead our front desk team. His commitment to excellence inspires our entire front desk team. Warmest regards, Management

"Good place to stay"
Hotrod56425, 25 Septembre 2024

This was basically a very satisfying stay, the only drawback was the included breakfast that was very limited, boring and never changed. Bacon was paper thin and zero flavor. The spa was being repaired, so we could not use it. We favor public transportation and the bus stop was just 5 minutes away. Using the Compass day passes is a great deal $9C for seniors ($6.68US), $11C for others, covers all 3 zones, includes bus, sky train station, and water bus.

Owner Response, 25 Septembre 2024

Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to read that it was a satisfying stay. We appreciate your comments regarding breakfast. Your feedback is valuable. We will review the variety and quality of our breakfast to ensure a better experience for our guests in the future. We look forward to the opportunity of welcoming you back and exceeding your expectations. Warmest regards, Aman Singh Front Office Manager

"Safe and clean hotel highly recommended"
ISee_06, 10 Septembre 2024

This is a great location and a great hotel. Hotel is clean. The staff is awesome and you get breakfast included in the price. It's nice to have the breakfast option so you don't have to be running around early morning trying to find things for you and your family the staff is very accommodating. I highly recommend this hotel.

Owner Response, 10 Septembre 2024

Dear Valued Guest, Thank you for taking the time to share your recent experience with us. We appreciate your kind words about our hotel and, most of all, our dedicated team. We are delighted to read that you were pleased with the cleanliness, the breakfast and the service provided by our staff. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We are elated to have met your expectations. We look forward to welcoming you back. Warmest regards, Aman Singh Front Office Manager

"Comfortable Stay"
Escape30009885224, 27 Août 2024

A very good hotel to stay inside Surrey, BC. Convenient location and friendly staff. Few minutes away from Surrey central. Complementary Breakfast available. Staff was extremely friendly. Rooms were cleaned everyday. House keeping is good.

Owner Response, 27 Août 2024

Dear Valued Guest, We are delighted to read that you enjoyed your stay and were pleased with all aspects of it. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We are elated to have met your expectations. We look forward to welcoming you again soon. Warmest Regards, Management

"My trip to Canada"
Silver N, 19 Août 2024

Everything was good no issues clean the most inport thing good breakfast in the morning and at 10 pm they close the entrance to the hotel to protect the hotel guesses. also I like the location of the hotel ease access to the main freeway for visiting the entertainment places.

Owner Response, 19 Août 2024

Thank you, 420Silvern, for taking the time to share your experience. We are delighted to read that you had a great stay at our hotel. We look forward to welcoming you again. Warmest Regards, Aman Singh Front Office Manager

"Amazing customer service!"
Rhea L, 16 Août 2024

Our stay was great. We had come in late at night and Arsh at the front desk was amazing. Super friendly, understanding and patient. Rooms were a great layout with a separate living room and bedroom areas. Rooms were super clean upon arrival. 10/10 would stay here again!

Owner Response, 16 Août 2024

Thank you, 992rheal, for taking the time to write such a nice review. We are delighted to read that you had a great stay at our hotel, that you were pleased with the cleanliness, and our committed staff. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We are elated to have met your expectations. Thank you for your kind words about our Arsh. We will pass your kind comments to him.. We look forward to welcoming you again. Warmest Regards, Aman Singh Front Office Manager

"Outstanding Staff!"
R M, 08 Août 2024

I have been staying at this location for the last 15+ years as and when I travel for work or with family. Location is perfect, rooms are always clean. Staff is what makes this place the BEST. Aman who is the manager at this place is always very welcoming. He knows what I like and always pays personal attention. I highly recommend this place. I assure you that you will walk away with a wow!. Keep up the good work team Best Western Surrey.

Owner Response, 08 Août 2024

Thank you so much, R007M, for your heartwarming review. We are delighted to read that you always had a great experience at Best Western King George Inn & Suites and that you are pleased with the maintenance of our hotel, the cleanliness of our rooms, and our committed staff. Thank your for your kind words about our team and Aman. Our team takes great pride in maintaining the high standards of cleanliness and hospitality. We take immense pride in having Aman lead our front desk team. His dedication not only reflects our hotel's commitment to excellence but also inspires our team to go above and beyond, ensuring every aspect of our guests' stays is comfortable and memorable. We are grateful for your continued loyalty. We look forward to the opportunity to welcome you back for another great stay. Warmest Regards, Management

"Exceptional service"
Mich W, 05 Août 2024

The whole staff especially the manager Aman went above and beyond my expectations.Very accommodating professional friendly team. The breakfast is amazing and delicious.Clean rooms,clean building and grounds I'm extremely happy to have stayed here.

Owner Response, 05 Août 2024

Thank you, MichellewU5628TL, for choosing to stay with us and for taking the time to sharing your experience. We are delighted to read that you had a great stay. Our team takes great pride in maintaining high standards of cleanliness and hospitality, and we are glad to have met your expectations. Thank you for your kind words about our amazing Team. We take immense pride in having Aman lead our front desk team. His dedication not only reflects our hotel's commitment to excellence but also inspires our team to go above and beyond, ensuring every aspect of our guests' stays is outstanding. We look forward to welcoming you back for another great stay. Warmest Regards, Management

"Great Service"
Kyle G, 12 Juillet 2024

Great service. All the staff go the extra mile for their customers. Management put their own personal touch on our experience. Rooms are clean and tidy, continental breakfast fresh with good variety, and easy check in and check out. Definitely would come back!

Owner Response, 12 Juillet 2024

Thank you, Kyle, for your sharing your experience. We are delighted to read that you were pleased with the cleanliness of our rooms, amenities, and most importantly, our friendly service. Thank you for your kind words about our amazing team. As a team, we strive to provide exceptional service for our guests to make their stay comfortable and memorable. We thank you for your loyalty and look forward to welcoming you back next year. Warmest regards, Management

"Great Stay!"
Justin B, 12 Juillet 2024

Aman and the staff are very friendly and accommodating. Our hockey team has stayed here 3 years in a row because of the amazing service. Aman always has motivational quotes as well as snacks and drinks prepared for our games. Overall, the rooms are clean, hotel is in a good location and the staff are awesome!

Owner Response, 12 Juillet 2024

Thank you, Justin, for sharing your wonderful experience. We are delighted to read that you had a great stay and that you were pleased with the cleanliness of our rooms, amenities, and most importantly, our friendly service. Thank you for your kind words about our amazing team. As a team, we strive to provide exceptional service for our guests to make their stay comfortable and memorable. We take immense pride in having Aman lead our front desk team. His dedication not only reflects our hotel's commitment to excellence but also inspires our team to go above and beyond, ensuring every aspect of our guests' stays is comfortable and memorable. We thank you for your loyalty and look forward to welcoming you back in the next year. Warmest Regards, Management

"First Class Experience"
Excursion46941202994, 12 Juillet 2024

Aman from the front desk has went above and beyond each time that we have been here. This is our third time returning because of his hospitality. He even went out of his way to make up a lunch bag of juice, water, granola bars and other goodies for each one of our players on our hockey team. This is as close to a first class experience that I have ever encountered at a hotel. Thanks so much Aman and we will see you again next year!

Owner Response, 12 Juillet 2024

Dear Valued Guest, Thank you for sharing your experience. We are elated to read that you had a first class experience and that you were pleased with the cleanliness of our rooms, amenities, and most importantly, our friendly service. Thank you for your kind words about our amazing team. As a team, we strive to provide exceptional service for our guests to make their stay comfortable and memorable. We take immense pride in having Aman lead our front desk team. His dedication not only reflects our hotel's commitment to excellence but also inspires our team to go above and beyond, ensuring every aspect of our guests' stays is comfortable and memorable. We thank you for your loyalty and look forward to welcoming you back next year. Warmest regards, Management

"Excellent customer service"
mguray3, 21 Juin 2024

Excellent customer service. Excellent breakfast choice options. Aman Singh - Front Desk Manager does amazing job handling his guests.

Owner Response, 21 Juin 2024

Dear Valued Guest, Thank you so much for taking the time to share your wonderful experience. As a team, we strive to provide exceptional service for our guests to make their stay comfortable and memorable. We take immense pride in having Aman lead our front desk team. We look forward to the opportunity to welcome you back. Warmest Regards, Management

"Great place to stay"
theirelands3, 17 Juin 2024

After being let down by our B&B, we booked here as a last minute option. So glad we did! We'll definitely come back!

Owner Response, 17 Juin 2024

Dear Valued Guest, Thank for taking the time to share your wonderful experience. We look forward to the opportunity to welcome you back for another great stay. Warmest Regards, Aman Singh Front Office Manager

"I will never stay here again"
chelseykettle, 10 Juin 2024

Service was terrible, guest service was not accommodating. Hot tub was broken. The gym was always soaking wet from the pool, kids were playing in there and the towels were always empty.

"Warm welcome"
ejsweber, 06 Juin 2024

We have stayed at Best Western in London, Paris, Zurich, Toronto, Vancouver area and on Vancouver Island and enjoyed all of our stays.

Owner Response, 06 Juin 2024

Thank you so much, Ejsweber, for taking the time to share your feedback. We are grateful for your loyalty to our brand. We look forward to the opportunity to welcome you back for another great stay. Warmest Regards, Management

"Amazing"
Charlene O, 02 Juin 2024

Very very clean and the staff is outstanding! I can't say enough positive things about this Hotel and it's staff. Aman at the front desk is outstanding! Housekeeping was incredible and the breakfast attendant that was working May 17 was absolutely amazing! We will only be staying there for all our future visits.

Owner Response, 02 Juin 2024

Thank you so much, Charleneo614, for taking the time to share your wonderful experience. Thank you for your kind words about our team. We will ensure to share your review with our team. We are proud of our amazing team. As a team, we strive to provide exceptional service for our guests to make their stay comfortable and memorable. We take immense pride in having Aman lead our front desk team. His dedication not only reflects our hotel's commitment to excellence but also inspires our team to go above and beyond, ensuring every aspect of our guests' stays is comfortable and memorable. We look forward to the opportunity to welcome you back. Warmest Regards, Management

"Vacationing in Canada"
tunnelier2013, 27 Mai 2024

The staff & amenities were first class. Everything was in order. The staff were friendly & professional.

Owner Response, 27 Mai 2024

Thank you so much, Tunnelier2013 , for taking the time to share your feedback. We look forward to the opportunity to welcome you back for another great stay. Warmest Regards, Management

"Best place to stay in Surrey."
Cris604, 25 Mai 2024

My wife and I have stayed here probably close to 50 times over the past 7 years. Always have had a great experience. Rooms are always clean. Building is well maintained. Aman and his team do a remarkable job. I would highly recommend a stay here.

Owner Response, 25 Mai 2024

Thank you so much, Chris, for your heartwarming review. We are delighted to read that you always had a great experience at Best Western King George Inn & Suites and that you are pleased with the maintenance of our hotel, the cleanliness of our rooms, and our committed staff. We are proud of our amazing team. As a team, we strive to provide exceptional service for our guests to make their stay comfortable and memorable. We take immense pride in having Aman lead our front desk team. His dedication not only reflects our hotel's commitment to excellence but also inspires our team to go above and beyond, ensuring every aspect of our guests' stays is comfortable and memorable. We are grateful for your continued loyalty. We look forward to the opportunity to welcome you back for another great stay. Warmest Regards, Management

"Excellent Service - Best Western King George Inn & Suites"
Gurdev57, 16 Mai 2024

Excellent service from the moment I walked into the front door. Welcomed by courteous front desk staff.

"Great stay at BW-Surrey! (Thanks to Aman & team)"
Navigator23456284301, 11 Mai 2024

Aman Singh at BW exemplifies the epitome of hospitality. During our stay in Surrey BC, Aman's attention to detail surpassed our expectations. From ensuring we had the perfect blend of coffee and tea in our room to recommending the ideal room type for our comfort, he left no stone unturned in making our stay memorable. Aman's insider knowledge of Surrey's culinary scene and hiking trails enriched our experience, providing us with fantastic dining options and breathtaking outdoor adventures. His genuine care and dedication to guest satisfaction truly made our stay unforgettable. I highly recommend Aman for his exceptional hospitality and personalized touch.

Owner Response, 11 Mai 2024

Dear Valued Guest, Thank you so much for sharing your wonderful experience with us! We're delighted to hear that you had a great stay at Best Western King George Inn & Suites. As a team, we strive to provide exceptional service for our guests to make their stay comfortable and memorable. Thank you for your kind words about Aman. We take immense pride in having him lead our front desk team. His dedication not only reflects our hotel's commitment to excellence but also inspires our team to go above and beyond, ensuring every aspect of our guests' stays is comfortable and memorable. We look forward to the opportunity to welcome you back for another great stay. Warmest regards, Management

"BAD"
Damo G, 30 Avril 2024

WE ARRIVED AT BEST WESTERN KING GEORGE INN & SUITES ON FRIDAY 26TH APRIL ARRIVAL TIME WAS 06:30 PM I WENT TO CHECK IN CUSTOMER SERVICE DESK I ASKED THE FEMALE EMPLOYEE IF YOU HAVE A PORTER TO CARRY MY BAGS FROM THE CAR, I HAD A BAD BACK AND RUDELY SAID I DIDN'T HAVE NO ONE SHE CHARGED ME A DEPOSIT OF 150.00 DOLLARS CANADIAN AND THEN WITHOUT KNOWING ME SHE CHARGED AGAIN 20 DOLLARS CANADIAN TO MY CREDIT CARD I AM TELLING EVERYONE TO BE CAREFUL WHEN BOOKING THIS HOTEL RATING FOR CUSTOMER SERVICE IS 0 ROOMS 5/10 PARKING 10/10 AND BREAKFAST 7/10 NEV THE MANAGER WAS RUDE TELLING LIES ABOUT ME AND THEN HANGING UP THE PHONE CALL SAYING SOMETHING I SAID ABOUT EMPLOYEES

Owner Response, 30 Avril 2024

Thank you for taking the time to leave us a review! We do our very best to ensure all guests are satisfied and feel at home during their stay. At our organization we have a zero tolerance for discrimination, unfortunately during your stay our staff had faced discrimination. We have promised each and everyone of our employees at our hotel that they will feel safe and comfortable in their position. We feel everyone should be respected whether we provide a certain service or not!

"Springbreak mini Vacation"
ImmaChris, 24 Avril 2024

My family and I had a fun enjoyable time at Best Western King George Inn & Suites. Our girls enjoyed the swimming pool which was well maintained and clean. Even though the fitness room was small size it had like 4 exercise smart equipment functional and very effective for keeping fit. We all enjoyed their delicious continental buffet style breakfast. they had non-dairy and gluten free options available on request. the staff were very friendly and great customer service.

"Great place to stay in Surrey"
Singh P, 30 Mars 2024

Best hotel in Surrey. Rooms are clean. Friendly front desk. Good amenities. Manager Aman Singh is doing a great job. Very good options for breakfast. Free parking is a bonus. Great location....everything is close by... I recommend this hotel to anyone who is looking to stay in this area

Owner Response, 30 Mars 2024

Thank you so much for your glowing review! At Best Western King George Inn & Suites, we strive to provide exceptional service for our guests to make their stay comfortable and memorable. We are delighted to read that you were pleased with the amenities, location, and cleanliness of our rooms. Thank you for your kind words about Aman. We take great pride in Aman's leadership at our front desk. His dedication not only reflects our hotel's commitment to excellence but also inspires our team to go above and beyond, ensuring every aspect of our guests' stays is comfortable and memorable. We are grateful for your recommendation and look forward to the opportunity to welcome you back for another great stay. Warmest Regards, Management

"Best hotel in Surrey"
Jasvir A, 30 Mars 2024

Good service neat and clean room .. helpfull and good nature staff specially relation manager mr aman ... its aa good experience with west western..i will prefer to everyone must visit .. Definitely we come back..around good environment everything close by east access

Owner Response, 30 Mars 2024

Thank you so much Jasvira2024 for your wonderful review! We're delighted to hear about your good experience. At Best Western King George Inn & Suites, we strive to provide exceptional service for our guests to make their stay comfortable and memorable. We are delighted to read that you were pleased with the location and cleanliness of our rooms. Thank you for your kind words about Aman. We take immense pride in having him lead our front desk team. His dedication not only reflects our hotel's commitment to excellence but also inspires our team to go above and beyond, ensuring every aspect of our guests' stays is comfortable and memorable. We are grateful for your recommendation and look forward to the opportunity to welcome you back for another great stay. Warmest Regards, Management

"Excellent hotel and Breakfast"
mguray3, 04 Mars 2024

Excellent stay with exceptional breakfast choices. My kids really enjoyed the pool. Outstanding service during check in and check out. I would definitely recommend this hotel to others. Great for families.

Owner Response, 04 Mars 2024

Dear mguray3, We are glad to hear about your experience at the Best Western King George Inn & Suites. We are delighted to read your positive remarks about our hotel, our amenities, and most of all our committed staff and the service. We are proud of our amazing team which strives to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you back to our hotel whenever you are in town. Warmest Regards, Aman Singh Front Office Manager

"Satisfied with our stay"
basakabut, 25 Février 2024

The hotel, rooms, the breakfast area and the pool area, all places were clean and tidy. The hotel staff was very attentive, the personnel were friendly and understanding. The internet was quite fast. There was a sufficient variety of options for breakfast, and all of them were delicious. We (parents and 2 children) were very satisfied with our 1 night stay.

Owner Response, 25 Février 2024

Dear basakabut. We are glad to hear about your experience at the Best Western King George Inn & Suites. We are delighted to read your positive remarks about our hotel, our amenities, cleanliness, and most of all our committed staff and the service. We are proud of our amazing team which strives to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you back to our hotel whenever you are in town. Warmest Regards, Aman Singh Front Office Manager

"Great gem in Surrey"
NadiaS3421, 18 Février 2024

We have stayed at this Best Western several times over the years and they never disappoint. We have brought my parents, my in-laws, and my kids here and they all loved it. The hotel is clean, has a great location, and all of the staff is wonderful. Aman in particular is very kind and helpful. The breakfast is quite good too. We always make it a point to stay here when we are traveling through Surrey.

Owner Response, 18 Février 2024

Dear NadiaS3421, Thank you for choosing to stay with us and for taking the time to share your wonderful experience. We are delighted to read that you were pleased with the breakfast, location, cleanliness of our rooms, and our committed staff, especially our esteemed manager, Aman. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. It's an honor to have hosted your family over the years, and we're grateful to be your preferred hotel in Surrey. We look forward to welcoming you back on your next visit to Surrey. Thank you once again for your kind words and for your continued loyalty. Warmest regards, Management

"Best Hotel Experience"
kimberleysidhu, 05 Février 2024

We stayed here with our 2 year old for a wedding. The room was clean, room service was amazing for the week and every request we had did not go unanswered. The staff were amazing in assisting us during the whole experience and we felt feeling that we had absolutely zero complaints. I would stay here again and again!

"Good times"
BerndogEastwood, 11 Janvier 2024

Right where I needed to be and with available parking with access to the main road and near the places I needed to go to. The bed was comfortable and the cotton sheets were nice and cozy. The air conditioner was good as it heated the room in no time and there was a tv in the living room and in the bedroom.

"EXCELLENT ATTENTION"
VENTURA G, 03 Janvier 2024

THE HOTEL IS GOOD AND THE LUNCH I WOULD ALSO RETURN JUST BECAUSE OF THE ATTENTION MY FAMILY RECEIVED FROM AMAN SINGH EXCELLENT ATTENTION AND KINDNESS WE FELT AT HOME AT ALL TIMES WE WERE TREATED VERY WELL

Owner Response, 03 Janvier 2024

Thank you so much Venturag2024 for your glowing review! We are glad to hear about the exceptional attention and kindness Aman Singh extended to your family. Knowing you felt at home and well cared for is incredibly gratifying for us. We take immense pride in having team members like Aman, who consistently go above and beyond to ensure all our guests have exceptional experiences. We eagerly anticipate the opportunity to welcome you back. Best Regards, Management

"Great place and service"
dankansadjei, 01 Janvier 2024

This was a great place to stay. The staff are very respectful and the breakfast was decent. The location was perfect for me. My only recommendation is for the hotel to include a mix of other protein and not only pork protein.

"good location"
Elaine and Chri... B, 18 Décembre 2023

hotel location is near any services such as restaurants, groc. store, gas. Check in was easy, staff very welcoming, informative. Room was clean. Breakfast had good choices, fresh food. I would reccomend this hotel

Owner Response, 18 Décembre 2023

Thank you Elaine for taking the time to share your recent experience with us. We are delighted to read that you were pleased with the amenities, location, cleanliness of our rooms, and our committed staff. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you back to our hotel. Warm Regards Aman Singh Front Office Manager

"Good location and great service."
seikom, 03 Octobre 2023

The front desk was very prompt and made sure they gave me a high floor room in a quiet location as requested over the phone. Raj in the breakfast area was very attentive and even went out of her way to make my elderly mother a waffle! The rooms were clean, quiet, and had everything we needed.

Owner Response, 03 Octobre 2023

Dear Seikom, Thank you very much for the feedback. We are delighted to read your positive remarks about our hotel, our amenities, cleanliness, and most of all our committed staff and the service. We are proud of our amazing team which strives to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you back to our hotel whenever you are in town. Warm regards, Management

"Close to everything"
babes g, 30 Septembre 2023

All the staff are very accommodating and very pleasant. We stayed here for 2 nights. Surrey is one of the best places to live. The people we have met are all amazing. Thank you so much to Taran who is very dedicated to her job.

Owner Response, 30 Septembre 2023

Dear Valued Guest. Thank you for taking the time to review our hotel on TripAdvisor. We are glad to read your positive remarks regarding our hotel. We appreciate your kind words about Taran. We are proud of her. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you again. Best Regards Management

"Vacation in British Columbia"
O1055PMpaulad, 25 Septembre 2023

Very friendly staff, nice, comfortable and complete accommodations. Great Indian restaurant next door,B&B. The food and service was outstanding. The town of Surrey was very friendly and safe to explore by walking.

Owner Response, 25 Septembre 2023

Dear Valued Guest, Thank you for taking the time to share your recent experience with us. We are delighted to read that your stay was comfortable. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. Our team is our greatest strength and your appreciation will encourage them to do even better. We look forward to welcoming you back to our hotel. Best Regards Management

"Best Western. Best place to stay!"
may v, 23 Septembre 2023

This was a great place to stay. The staff were friendly and helpful, the rooms were nicely furnished and clean, and it was located close to the hospital where we came to visit a family member. There was a microwave and small frig, and located near Superstore so we got everything we needed there. I definitely would stay there again.

Owner Response, 23 Septembre 2023

Dear Valued Guest, Thank you very much for the feedback. Thank you for your kind words about our hotel, our amenities, cleanliness, and most of all our committed staff and the service. We are proud of our amazing team which strives to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you back to our hotel whenever you are in town. Warm regards, Management

"I am regular customer and i love the way they keep everything easy like from check in to check out…jjust awesome service"
gurdip s, 17 Septembre 2023

Very neat and tidy ambience of rooms no matter what kind of room you are booking and washrooms are always well maintained with all required products which makes your bagging life easy of caring all such things like soap, oil, cream etc…

Owner Response, 17 Septembre 2023

Dear 465gurdips, Thank you for taking the time to share your recent experience with us. We are delighted to read that you were pleased with the amenities, cleanliness of our rooms, and our committed staff. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. Our team is our greatest strength and your appreciation will encourage them to do even better. We are grateful for your loyalty to our hotel. We look forward to welcoming you back to our hotel. Best Regards Management

"Best hospitality ever , highly recommended"
ahmedaI7959EM, 15 Septembre 2023

We got to the hotel on sept 1, the front desk went above and beyond with us , offered the best rates and an upgrade as well. Highly recommend everyone to come here. Wanted to mention also that the staff was always smiling , lovely energy , really felt comfortable dealing with them, we ended up extending our stay a week without thinking twice about the overall of the hotel. Also Taran who's the person responsible for the set up of breakfast was amazing , made sure everything is clean and ready no matter how many ppl walked in the area. If you want to be more than happy with the treatment , experience, rates , breakfast and over all stay , you definitely should visit these guys. 100% every time I come to be BC this will be my go to spot going forward.

Owner Response, 15 Septembre 2023

Dear Valued Guest, Thank you very much for the feedback. We are truly humbled by your kind words about our hotel, our amenities, and most of all our committed staff and the service. We are proud of our amazing team which strives to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you back to our hotel whenever you are in town. Warm regards, Management

"Really helping staff!"
Phil D, 07 Septembre 2023

Our first hotel canceled my 15 rooms reservations 12 days before our competition. Management from BW King George was kind and work hard to accommodate our group on a really short notice. Would recommend for any group reservation. 5/5 will go again if we get more tournaments in Surrey.

Owner Response, 07 Septembre 2023

Dear Valued Guest, Thank you for taking the time to share your recent experience with us. We are very glad to have been able to accommodate your group. Thank you for the opportunity to host your team. We look forward to welcoming your team again. Best Regards Management

"Excellent service"
Ash N, 06 Septembre 2023

I would like to thank the management, Nav, Aman,Raman, the housekeeping team and breakfast setup, Taran for their outstanding and excellent service. Rooms are very clean with amenities. Swimming pool and gym are very well maintained. Proud to be a repeated customer. I highly recommend. Ash Narain

Owner Response, 06 Septembre 2023

Dear Ash Narain. Thank you for taking the time to share your recent experience with us. We are very glad to read your positive remarks regarding our hotel, our amenities, and most of all our committed staff and the service. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. Our team is our greatest strength and your appreciation will encourage them to do even better. We appreciate your loyalty to our hotel. We look forward to welcoming you back to our hotel. Best Regards Management

"Budget friendly"
Mike T, 20 Août 2023

When you are looking for an inexpensive hotel for an over night trip with kid's my only hope is a clean quiet room. This hotel definitely accomplishes that. Breakfast is decent. Staff is nice. Facilities all seem to be as they should. Bedroom ac is very cold. Beds are comfortable.

Owner Response, 20 Août 2023

Dear Valued Guest, Thank you for choosing to stay with us. We are glad to read that you had a great experience and were impressed with cleanliness and our committed staff. We would love to host you again soon at Best Western King George Inn & Suites. Warm Regards, Management

"Great experience"
eck22213, 19 Août 2023

We came here in Aug 2023 for a fun weekend away with our kids. The staff were friendly and helpful. Everything was so clean and well stocked. Pool was perfect for two small kids. Breakfast was great for a quick bite in the morning - the kids loved the waffle machine! We had to leave early due to wildfires in our area, and the staff were more than accommodating to help us out. Definitely recommend!!!

Owner Response, 19 Août 2023

Dear Valued Guest, Thank you for taking the time to share your recent experience with us. We are very glad to read your positive remarks regarding our hotel, our amenities, and most of all our committed staff and the service. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you again. Best Regards Management

"Very good place to stay in Surrey and very friendly staff."
Gurpreet D, 19 Août 2023

Very good service we got. Very tasty breakfast every morning. Very clean and good environment. Very nice staff. specially thanks for Amen for good service and very nice talks. I will reffer everyone to stay in this hotel who looking to stay around this area.

Owner Response, 19 Août 2023

Dear Gurpreet. Thank you very much for the feedback. We are truly humbled by your kind words about our hotel and most of all our committed staff and the service. We are proud of our amazing team who strives to provide exceptional service for our guests to make their stay comfortable and memorable. We appreciate your kind words about Aman. Thank you for your loyalty to our hotel. We look forward to welcoming you back to our hotel whenever you are in town. Warm regards, Management

"Best Western King George Inn & Suites"
V7514SKtinah, 13 Août 2023

The staff was very curtious, the room was clean and comfortable, . Breakfast variety is decent and area kept clean and stocked. Often stay here as location is fairly central for my needs. Would recommend to anyone staying in the area

"The hotel where everyone knows your name..."
Lee R, 16 Juillet 2023

I had the pleasure of having an extended stay at this hotel. The staff right from the first day of my stay treated me like family. This hotel's staff always have a smile, and welcome you at the end of your day! The hotel was clean and was well equipped. In house coin laundry was very convenient. At the end of a long day there is a welcoming pool and hot tub to relax. I highly recommend this hotel if you are in the area!

Owner Response, 16 Juillet 2023

Dear Valued Guest, Thank you for taking the time to share your recent experience with us. We are very delighted to read your positive remarks regarding our hotel, our amenities and most of all our committed staff and the service. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you again. Best Regards Management

"On vacation from the states"
rkuciej, 14 Juillet 2023

The hotel staff was very friendly when I was checking in. They gave me all the details of the property and also dining options around the area. I would come back to this hotel if I'm in the area again.

Owner Response, 14 Juillet 2023

Dear Valued Guest, Thank you for taking the time to share your recent experience with us. We are very delighted to read your positive remarks regarding our hotel. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you again. Best Regards Management

"The best place to stay in Surrey."
J P, 25 Juin 2023

I have been a regular guest at this hotel both for business and pleasure, for the last 5 years plus. The hotel management and staff always go out of their way to accommodate me and provide me and my family with the best service possible. The rooms are extremely clean, comfortable and tastefully decorated, and the hot breakfast is excellent. This is an unbeatable location with easy access to Vancouver, YVR, and the US.

Owner Response, 25 Juin 2023

Dear Valued Guest, Thank you very much for the feedback. We are truly humbled by your kind words about our hotel, our amenities, and most of all our committed staff and the service. We are proud of our amazing team who strives to provide exceptional service for our guests to make their stay comfortable and memorable. We appreciate your loyalty to our hotel. Thank you again for your very kind words. We look forward to welcoming you back to our hotel whenever you are in town. Warm regards, Management

"A really great first time stay in best western"
jknipe95, 15 Mai 2023

We throughly enjoyed our stay at the best western! Thanks to the staff who made our trip extra special. We were so surprised at how great a stay we had! The location was perfect! Staff were exceptional! The cleanliness of the property was fantastic. The only thing I would suggest is a few more options for breakfast. Apart from that I couldn't fault our stay.

Owner Response, 15 Mai 2023

Dear Valued Guest, Thank you very much for the feedback. We are truly humbled by your kind words about our hotel, our amenities, and most of all our committed staff and the service. We are proud of our amazing team who strives to provide exceptional service for our guests to make their stay comfortable and memorable. We will try our best to work on your suggestions. We appreciate your loyalty to our hotel. Thank you again for your very kind words. We look forward to welcoming you back to our hotel whenever you are in town. Warm regards, Management

"Will stay here again"
DeF84, 06 Mai 2023

This was one of the best hotels experiences I have had. The rooms are decent. The amenities are clean and tken care of. The staff are all helpful and pleasant. My bed was a little.firm for my old bones but the room was clean. Was a good central.location for what we were doing. The staff the coffee and the waffles are some of the best I have had from a hotel. The serve the breakfast until 10am which makes may sleepy head extra happy. Overall a good value considering location and comfort of stay.

Owner Response, 06 Mai 2023

Dear Valued Guest, Thank you very much for the feedback. We are truly humbled by your kind words about our hotel, our amenities, and most of all our committed staff and the service. We are proud of our amazing team who strives to provide exceptional service for our guests to make their stay comfortable and memorable. We appreciate your loyalty to our hotel. Thank you again for your very kind words. We look forward to welcoming you back to our hotel whenever you are in town. Warm regards, Management

"LOVED IT!!"
Pamela S, 05 Février 2023

Really loved this place!! Hotel and suites were super clean and smelled amazing, even the hotel lotion was superb! Huge continental breakfast that had many more choices than we had the time to eat. Amazing pool and hot tub for the kids to explore after a long day of volleyball. The staff even gave each of the girls a specialized goodie bag with inspirational quotes. They truly went above and beyond. I highly recommend this spot! well done : )

"Visit this hotel"
Colton G, 28 Janvier 2023

Best hotel I ever stayed at, owner is really nice and helpful. Rooms are very cleaning, and the breakfast is too notch. I'd highly recommend anybody stay here. Definitely the best hotel in Surrey by far.

Owner Response, 28 Janvier 2023

Thank you so much for taking the time to review your visit. We work hard as a team to deliver a superior level of customer service to ensure that our guests have a comfortable and enjoyable stay. We're overjoyed to see that you had a great stay. Thank you again for your review, and we look forward to welcoming you back when you visit the Surrey area!!

"Weekend Trip"
SonnyPortland01, 20 Janvier 2023

Great Location with easy access. Check in process was quick and easy. Rooms were, large, nice and clean. Breakfast was decent and with courteous staff ( Taran). Recommend this hotel and will visit here again.

Owner Response, 20 Janvier 2023

Thank you SonnyPortland01 for taking the time out of your day to leave us a glowing review of your stay with us!! Glad you had a quick and easy time at check in and a wonderful experience with our amazing breakfast attendant Taran. We will pass on your kind words to her. We also appreciate your business and recommending us. We all look forward to seeing you in the future!!

"Made You Feel At Home!"
Q1667ICjacquelineh, 10 Janvier 2023

I recently had an extended stay at this hotel, and I cannot rave about the staff enough. They went above and beyond to ensure that I had everything I needed to feel at home, and that I felt safe. This was my first big travel on my own, and my first visit in Vancouver; I was so full of anxiety and stressed but they made me so comfortable. I highly recommend this hotel to anyone interested in staying here. The staff are unbelievably amazing.

Owner Response, 10 Janvier 2023

Thank you for taking the time to leave us an amazing review! We are glad to hear we were able to assist you in making sure your stay was comfortable as traveling can be very stressful. It was a joy to see and interact with such a cheerful personality. I will be sure to pass on the kind words to our staff and we hope to have you stay with us again soon.

"Great place to stay at!"
Molycat, 28 Novembre 2022

The hotel was very clean and our room (suite) layout was very good as well. The staff was friendly and helpful. The breakfast and breakfast room were well laid out so that you could get at items without crowding.

Owner Response, 28 Novembre 2022

Thank you Molycat for the review. So happy to hear that we were able to accommodate and assist you with your stay. Glad everything worked out. We value your business and hope to see you again when you visit the Surrey area!!

"These guys are great"
kevinaW6097AO, 25 Novembre 2022

I made a mistake on dates in my reservation that was none refundable and they went out of their way to accomodate me. They didn't have to help but in the end everything turned out. Best Western is the best.

Owner Response, 25 Novembre 2022

Thank you kevinaW607AO for the review. So happy to hear that we were able to accommodate and assist you with your reservation. Glad everything worked out. We value your business and hope to see you again when you visit the Surrey area!!

"Spacious rooms"
dskyea123, 12 Novembre 2022

I was travelling alone so booked just a single room and was surprised to find a secondary room for sitting/computing/television watching (with a 2nd large screen television in bedroom as well) Suite clean and well stocked. Staff very friendly and helpful. Safe location - ventured out in evening, walking to nearby restaurant. Walking distance to several shops/restaurants. Bus stops nearby with at least one bus going directly to train station which greatly opens up rapid transit to much larger radius.

Owner Response, 12 Novembre 2022

Thank you so much dskyea123 for taking the time to share your feedback. We work hard as a team to deliver a superior level of customer service to ensure that our guests have a comfortable and enjoyable stay, so we're delighted to see that you were pleased with the facilities, location and above all our friendly and helpful staff. Thank you for choosing our hotel and we look forward to welcoming you on your next visit! Warmest Regards, Management

"VERY NICE HOTEL"
lauraking2022, 10 Novembre 2022

Hotel was very nice to stay in, in a busy area of Surrey, central to restaurants, shops, etc. Beautiful view of the mountains and downtown. Hotel lobby is fairly small, but very well kept. Breakfast was minimal, but coffee was delicious.

Owner Response, 10 Novembre 2022

Thank you Laura for your kind words and for reviewing our hotel. We look forward to seeing you again in the near future. Kind Regards,

"Okay if just needing a room to stay in"
businesstripOct2022, 11 Octobre 2022

This location was difficult to drive to as you always had to be driving on the west side of the road, or drive around the block to get on the west side of the road. The area is a bit dodgy and you have to drive many blocks away to get to a restaurant or shopping. The room size is good and the bedding is nice. TVs are a bit small considering the sizes now available. The "business" room is non-existent, the breakfast is basic, the pool is maybe 25' long by 15' wide and the gym is the size of a bedroom.

Owner Response, 11 Octobre 2022

Thank you businesstripOct2022 for taking the time to write a review!!

"Dale Lansdowne Best Western points member. But not anymore."
dalelO4633BE, 09 Octobre 2022

Terrible night, bed was noisy, made a thump every time I moved. Bathroom doors squeaky. Light not working. But the clincher was the bathtub drain or lack of draining. Came off a two day motorcycle ride, looking forward to hot shower. The drain was plugged completely, I found myself in shin deep bath water. I unscrewed the drain plug and removed a large amount of long hair, several colours (not mine, I have very short hair). The drain still wouldn't drain. Finished best I could. I don't think anyone would be okay with this, absolutely disgusting. I went to reception and was told to come back in the morning. I did that and was told to come later. I did that, finally found a manager. After explaining myself for the third time, I was offered some point, not acceptable, was then offered $25.00, not acceptable. Then another manager stepped up and offered $60.00 off, still acceptable, I asked for 50% reduction and was told - no way that was going to happen. I emailed head office nine day ago, no response. So my response to that is to leave this review. I also tried to leave a review on the Best Western web site but could not find anywhere to do so. Best Western King George Inn and Suites Room 215 Dale Lansdowne Sidney B.C. Canada

Owner Response, 09 Octobre 2022

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Good location for surrey but a very basic hotel"
bc2022trip, 08 Septembre 2022

We stayed here in August 2022. The hotel is well located for events in Surrey, Vancouver but it is a very basic hotel with inflexible staff. There are no communal areas, bars, restaurants etc. Breakfast is served in a very basic school canteen style where very basic food is available. Staff say no to all requests and stick to providing a minimum service. Carpets are dirty. If you don't need to be in Surrey, I would avoid this hotel.

Owner Response, 08 Septembre 2022

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Best in town"
Thisisahmed8, 03 Septembre 2022

Couldn't tell you enough how awesome the staff is here , I travel a lot for work and have been to many hotels , Aman at the front desk is great, and also the best dressed man in surrey , loved my stay here

Owner Response, 03 Septembre 2022

Thank you so much Ahmed for taking the time out of your day to write a review. We are delighted to hear that you enjoyed your stay with us. We all truly appreciate the feedback. I will happily and proudly pass on the kind and wonderful words to our amazing team especially Aman. We look forward to seeing you again in the near future!! Kind Regards, Management

"Best Hotel Stay Surrey, BC"
ronaldsterling, 02 Septembre 2022

The overall from me is Excellent . Ask for Taran, the hostess in the Breakfast Room. She'll give you the best and friendliest service ever - a class act. I rate the breakfast room as the best food and service in town.

"Passing Through the Border"
Harry_Fellow, 01 Septembre 2022

Needed a hotel to stop at passing through the border on my way to a camping trip with the kids. Found a decently priced room for the night. I didn't have high expectations, however the staff made me feel comfortable and provided some extra snacks upon check out for the kids for the rest of our travels. That was AWESOME! The room was clean, great water pressure, didn't hear other guests, amenities for what I forgot and most importantly, a clean, comfy bed with comfy pillows!

"Great Place"
karismakmak, 30 Août 2022

I enjoyed my stay, this BW is very nice. The staff were super-friendly and the room was in excellent condition. You can tell they take a lot of pride in their service and amenities. I think this is a good place to book for a longer term stay.

Owner Response, 30 Août 2022

Thank you karismakmak for the wonderful review!! We are glad to hear you enjoyed your stay with us. We hope to see you again in the future!! -Management

"Good Hotel Middle Of Surrey/BC/ New Panjab"
KULVINDER R, 22 Août 2022

Good hotel in Middle of New Panjab/Surrey BC. Ticks all boxes. Clean & Comfortable , Good Wifi, Good Size rooms. Good AC. Free self Parking. Good cost/Value package. Very helpful & attentive staff. Good area. Many local amenities. Liquor store+ subway opp hotel. Pool & Gym small & we did not use. A sauna/steam wouldve been Good & cost is minor for hotel Plenty Malls Nearby walking & drive within 0.5miles on King Geoge Blvd Wierd Canadian Laws ; Must buy beer& spirits Only from LIquor store(s) not nearest Supermarket. something Historical i suppose Free Breakfast( Typical Scrambled Eggs(from Bottle; I hate) Hard boiled costs slightly more & rather healthier ( than bulk mix egg). Bacon Typical USA. Fountain Juices/Odd fruits I Booked 4 nights cheaply long ago., Tried booking 7 more closer to High season & prices higher than Sheraton (Guildford) nearby but they added parking. I`d have prefer to Stay here If we visit again:Quite likely i will book same hotel

Owner Response, 22 Août 2022

Thank you Kulvinder R for taking the time to write a thorough review of your stay with us. We truly appreciate the feedback. We look forward to seeing you again soon on your next trip to Surrey!! -Management

"Breakfast"
J2644FUalim, 18 Août 2022

I always stay un best westernall staff us good the breakfast Taran is doing very good service she always smiles and helped with all guest she doing g excellent job I will be come back and stay here thank you for everything

Owner Response, 18 Août 2022

Thank you J2644FUalim for the review and feedback. I will definitely pass on your kind words to Taran and let her know how much you appreciated her amazing service. We look forward to your next visit with us!! -Management

"The Ford F-150 of hotels! Gets the job done in efficient, reliable manner."
Ranbir L, 11 Août 2022

Ford F-150 of hotels. I have stayed here now for over 30 days over 3 trips in past year which is a recommendation in itself. I say this as a compliment but this is the Ford F-150 of hotels. It gets the job done with no major frills. Efficient, reliable with helpful, friendly staff who make you feel welcome particularly Sav and Aman on the front desk. Rooms are clean and comfortable. It's not a destination hotel (i.e. not for honeymoon couples etc and there are no chandeliers to wow you over) but it works as a nice clean comfortable place to sleep. Breakfast is simple but feeds you and the waffle maker is nice. There are good amenities nearby inc gas station opposite. Downsides are the internet is slow to point of being not useful at all (please upgrade) , there can be traffic noise on one side as it is by the highway and the Surrey ambulances like to drive past hard, loud and fast 24/7 on their way to Surrey Memorial Hospital (it's actually quite impressive how hard they go for it) and would recommend they put a bell on the front desk for when reception staff are in the back office. Would stay again and recommended as a place to rest your head.

"Poor air ventilation"
Kathryn M, 01 Août 2022

The room had very poor air ventilation. The windows could not be opened and we could smell the old food from the previous guests because there was no air circulation. The air got trapped in the second part of the suite which is very dangerous for viruses to spread. I think this is a health and safety issue and should be addressed immediately.

Owner Response, 01 Août 2022

Thank you for taking the time to leave us a review! We apologize for any inconvenience you faced during your stay. We understand due to the warm weather, the air circulation in your was not the best and we will have our maintenance manager will address this immediately! We hope to have another chance to accommodate you again in the future with a better stay.

"Great Staff"
M3426XValext, 30 Juillet 2022

We stayed for three nights, needed to change our dates, and yet the staff were always polite and professional. From the front desk people who worked to be helpful, even when some of their guests were rude to them, or Taran who kept the breakfast room running while answering questions from guest, we were impressed by the consistant care the staff showed.

Owner Response, 30 Juillet 2022

Thank you for taking the time to leave us a review! We are glad to hear that you enjoyed your stay and were able to enjoy your breakfast! We will pass on the kind words to Taran. We hope to see you again soon!

"Amazing Customer Service"
monklassen, 24 Juillet 2022

We were greeted by a man at the desk named Aman and he was so gracious as we told him we were having a long/difficult day at the passport office. Once we returned from finding out we wouldn't be able to make our flight that night, he went into the back and gave us a bottle of champagne to celebrate receiving our passport. Would return to this place because of the great customer service. Thank you Aman

Owner Response, 24 Juillet 2022

Thank you for taking the time to leave us a review! We are glad you enjoyed your stay and Aman was able to assist you. We will definitely pass on the kind words! We look forward to having you stay with us again soon!

"Lord Townsend"
kellytB3006QM, 25 Juin 2022

Very clean and well layed out rooms. A fantastic hotel with a good price point near the heart of Surrey. The breakfast service goes above and beyond. Way better then expected. Breakfast attendant 'Taran was extremely welcoming, helpful and ridiculously great with children! A true highlight of the stay.

Owner Response, 25 Juin 2022

Thank you for taking the time to leave us a review! We are thrilled to hear you enjoyed your stay with us! We really appreciate the feedback and we will make sure to share your excellent feedback with Taran! We look forward to seeing you again soon on your next trip to Surrey! Yours Truly Andrew Sair Rooms Division Manager

"Switching hotel brands"
davefI1252NS, 12 Juin 2022

Questionable practices and deplorable customer service from manager have angered this Diamond select member to the point of changing hotel brands. As customers we have choices, I strongly recommend making a different one. I'm moving my entire team to a different brand.

Owner Response, 12 Juin 2022

Thank you for taking the time to leave us a review. We do apologize that we were not able to cancel your reservation as it was not with in the 24hr cancellation period. We are able to work around this policy at times but it can be tough to go around this policy on a busy weekend. If you have any further questions or concerns please feel free to contact us directly. Management

"GREAT STAFF"
rfowlie, 19 Mai 2022

We booked four rooms because of pool, hot tub and great location for getting around the city. The pool was closed even though we had specifically asked about it beforehand. Our five grandchildren were not pleased. We did manage to use it on our last night. That is not the norm there as we have stayed multiple times and the experience has always been good. The staff are always friendly and helpful and the location is excellent. I have to mention Taran, the wonderful breakfast lady. As far as continental breakfasts go this one is very good. Taran treats everyone and especially kids like family.

"Old unrenovated hotel"
crlesage1, 18 Mai 2022

Pool not maintained for several years, so keeps breaking, not informed before check-in. Called the hotel approximately 30 hours before arrival and told it was working, employee at hotel said it had been broken for days. Waiting for manager to contact us. Employees at breakfast were very friendly. Mismatched furniture, very high beds, unsafe windows, bathroom needs renovation. Expensive for what you get.

Owner Response, 18 Mai 2022

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 604-502-9000.

"Comfortable stay in Surrey"
TravelnCanadian, 28 Avril 2022

We ended up here somewhat by accident because most other hotels closer to where we were doing things were full on a Saturday night. Nice large room with a fridge and couch, and extremely comfortable mattress and pillows. Friendly front desk staff. Would stay here again.

"Nice building."
Wayne E, 20 Avril 2022

Very comfy beds, TV worked great, good for Pokemon as there is a stop next door and a Gym just down the street. Nice selection of food at the breakfast downstairs, loved the sausages, staff was friendly.

"Last Minute Stay"
72sgill, 19 Avril 2022

Required a last minute Hotel Stay. Called the Hotel and booked a room. Rooms are very nice. The beds are very comfortable and a very nice sleep. Prices is average, but I suppose it could be that it was a last minute booking.

"Great friendly staff."
214dianns, 09 Avril 2022

This is a wonderful place to stay. We always choose this hotel because of the cleanliness and friendly helpful staff. We come here especially for Taran. She greets you every morning for your first cup of coffee and breakfast. We hadn't been here in two years because of Covid. When we booked the first thought we had was we sure hope Taran still works there. When we arrived and went down for breakfast there she was and she remembered us as well. We sure hope management recognizes her and looks after her very well.

Owner Response, 09 Avril 2022

Thank you for taking the time to leave us a review! We are so pleased to hear you enjoyed your stay with us! We truly appreciate the feedback and we will be sure to share your kind words with Taran! We look forward to seeing you again soon! Yours Truly Nav Dhillon Assistant General Manager

"Good Location & Feels Safe"
annu_anil, 25 Février 2022

We have stayed in this hotel multiple times. They have good breakfast… especially their waffles that my kids love. No Milk though. Overall, a decent hotel, not very clean though. But, okay for a quick night stay while traveling.

Owner Response, 25 Février 2022

Dear annu_anil, Thank you for taking the time to leave us a review regarding your recent stay at our property. We apologize to hear that you were not entirely satisfied with your stay. We appreciate your feedback and hope you will give us another chance during your next trip to Surrey. Best regards, Management

"good family getaway"
Aiza4411, 20 Janvier 2022

Stayed here during summer, the room was located on the ground floor, very silent area no disturbance. It was a family trip and this hotel was very user friendly. clean rooms, microwave was in the room as well, available laundry room for guest which was pretty helpful. Covid measures were in place so we had to bring breakfast to our rooms. The lady serving breakfast named Taran was very accommodating and helpful to our request. We enjoyed our stay and we will definitely stay here in the future.

Owner Response, 20 Janvier 2022

Hi Aiza, Thank you so much for taking the time to share your feedback. We work hard as a team to deliver a superior level of customer service to ensure that our guests have a comfortable and enjoyable stay, so we're delighted to see that you were pleased with the location, the amenities, Covid measures, cleanliness and above all our exceptional friendly and helpful staff. Thank you for choosing our hotel and we look forward to welcoming you on your next visit! Warmest Regards, Aman Singh Guest Relations Manager

"Best Western KGV"
petervancouver1, 28 Décembre 2021

An older hotel but clean, offering parking but not under cover which makes life al little difficult in -23C we have been experiencing over Christmas this year. Certainly the more affordable and convenient hotels in the Newton area of Surrey

Owner Response, 28 Décembre 2021

Thank you Peter for your kind review. We look forward to welcoming you back for another stay soon. Yours Truly, Aman Singh Guest Relations Manager

"Basic Hotel - Nothing Special"
Weerobbie, 09 Décembre 2021

Check-in was fast and the room was clean. The bed had a very good firm mattress. The room is dated (limited charging slots in the bedroom, old fashioned toilet paper resistance holders) but has everything you need. The internet was good. Access to the hotel grounds is a pain if you are coming from the south. Overall, an okay hotel but nothing special.

Owner Response, 09 Décembre 2021

Dear Valued Guest, Thank you for choosing to stay with us, and taking the time to post your review. We are sorry to learn that you were not entirely satisfied with your stay. We appreciate your feedback. Warmest regards, Management

"Excellent Stay"
357ravinderv, 11 Novembre 2021

This Hotel is always a great stay. Front desk staff are always very friendly and helpful. it is close to all sorts of great businesses, and the price is reasonable. Stay at this location never have never been disappointed. Rooms are clean, great breakfast, one of the staff TARAN, in breakfast room was so manageable and polite with guests to serving.

"Adequate for stay, pool is cold"
KatrinaM1981, 25 Octobre 2021

Stayed for 4 nights while in BC. Staff were friendly and service was fine. Decor and bathroom are a little outdated compared to other Best Westerns that I've stayed but it was clean. Got the kitchenette for kids while we were there, useful but not necessary since they gave free breakfast. Pool and pool room were cold - 1 hour time limit via reservation. I would've stayed closer to Northern Vancouver or Richmond though if I go back.

"Great service"
Kyle W, 10 Octobre 2021

I was in Surrey for a business trip and had a great experience at this hotel. Good service all around, especially from Taran serving breakfast. Clean rooms. Good service. Good location. Also good precautions regarding covid and safety. I would recommend.

"Always A Great Stay"
stern4422, 25 Septembre 2021

This Hotel is always a great stay. Rooms are clean, great breakfast, and the staff are always very friendly and helpful. it is close to all sorts of great businesses, and the price is reasonable. I prefer to stay out of the downtown area, and stay at this location and have never been disappointed.

Owner Response, 25 Septembre 2021

Thank you for taking the time to leave us a review! We truly appreciate your feedback and are thrilled to hear you enjoyed your time at our hotel! We look forward to seeing you again soon! Yours Truly, Andrew Sair Rooms Division Manager

"Nice Place to Stay"
ConradB203, 23 Septembre 2021

It was clean. The front desk was nice. There was cookies and water in the front. Pool was clean. Breakfast served by Taran was excellent. She was always helpful and went beyond the call of duty to make sure things were just right with our requests. Way to go Taran!

Owner Response, 23 Septembre 2021

Thank you for taking the time to leave us a review! We are so pleased to hear that you enjoyed your stay with us! I will also pass on the great feedback to Taran! We look forward to having you stay with us again soon! Yours truly, Andrew Sair Rooms Division Manager

"Best Deal in Surrey/Vancouver/BC!"
prashantjsinghb, 23 Septembre 2021

This Best Western is an absolute gem for anyone traveling to the area. The front desk staff are top class, especially the manager Shawn. When the owners are around, they are friendly and helpful. You can tell that pride of ownership means something at this establishment. The rooms have always been clean, roomy, and comfortable over the 6+ times I've stayed here. There is also everything you would want: coffee maker, microwave, refrigerator, TVs, fitness center, pool, breakfast, etc. Whether you're traveling for business or pleasure, this is one of the best deals in all of BC!

Owner Response, 23 Septembre 2021

Thank you for taking the time to leave us a review! We appreciate your kind words and are very pleased to hear you enjoyed your time at our hotel. We will also make sure to pass along your excellent feedback to Shawn! We look forward to your next visit! Yours Truly, Andrew Sair Rooms Division Manager

"Great Clean Hotel, location and services"
Angelo A, 07 Septembre 2021

First off a big thank you to the managers Amen and Esir, they were so helpful and kind during our stay. 6 families in total in our group staying at the hotel for a soccer tournament. Both Amen and Esir did an exceptional job to ensure our stay was enjoyable and that our expectations where met. Breakfast service was great with good options especially for the kids. Indoor pool was perfect for the kids and they had a blast. Overall hotel was great however because of Aman and Esir I would highly recommended this hotel to anyone and would have no issues returning to this hotel. Thank you for the great customer service and experience.

Owner Response, 07 Septembre 2021

Thank you Angelo for taking the time to leave us a review! We are so happy to hear that you enjoyed your stay with us! I will most definitely pass on the great feedback to our staff. We look forward to having you stay with us again soon! Yours truly, Management

"Friendly, helpful staff"
737gordieb, 05 Septembre 2021

I'm not sure I've stayed at a hotel with such a nice, friendly, professional staff. Great people and culture here who take pride in every detail. We stayed for a sports event and were all treated very well. I'm seriously impressed!

Owner Response, 05 Septembre 2021

Thank you for taking the time to leave us a review. We are so glad to hear that you had a great stay. Our Staff works extremely hard to ensure all guests are satisfied! We look forward to your next visit. Yours Truly, Nav Dhillon

"Convenient location in Surrey"
Viraltravel2021, 30 Août 2021

We spent one night at best Western Surrey. During our stay, carbon monoxide alarm went off. They addressed our concerns to our satisfaction. The location is perfect, especially in Surrey. There are many restaurants, and businesses nearby for convenience.

Owner Response, 30 Août 2021

Thank you for taking the time to leave us a review! We apologize for the inconvenience you faced during your stay. We are glad we were able to address your concerns and we look forward to your next visit!

"Great Service"
Kenneth G, 22 Août 2021

Most hotels offer the same amenities but it's the staff that make the difference for a great stay. Best Western and this location scores 100% on service with me. All the staff were friendly but specifically the lady serving breakfast made me feel welcome and appreciated. The hotel was very clean and comfortable as usual with Best Western.

Owner Response, 22 Août 2021

Thank you Kenneth G for taking the time to leave us a review! We are very happy to hear that you enjoyed your stay with us! I will definitely pass on the great feedback to our staff. We look forward to having you stay with us again in the future! Best Regards, Andrew Sair Rooms Division Manager

"Clean, friendly and great service"
Jeff B, 19 Août 2021

Long term stay of about 7 months. Great service from all employees, but too pick a few that go that extra mile I will mention Amon at the front desk, chatty, friendly and helpful, also another Amon in housekeeping, if she cleaned your room you knew it, immaculate everytime. Joy on night shift, courteous and always on the move, cleaning or doing something productive. Now too Taran that does the breakfast and other tasks, she is fantastic to greet you in the morning, always happy and cheerful, great worker and strives to do her job above and beyond, if I owned a hotel she would be first on my list to hire. All in all a great review and would stay there again. Thanks for making my long stay comfortable Jeff

Owner Response, 19 Août 2021

Thank you for taking the to leave us a review. It was a pleasure having you stay with us. We will most definitely pass on the great feedback. We will look forward to seeing you again in the future. Yours Truly Management

"5 Stars from us"
teeratk2021, 19 Août 2021

Every time we make a trip to Vancouver we stay at this hotel and it is an amazing experience every time. The guys at the front counter were extremely nice. And the Taran one of the workers were very considerate and polite.

Owner Response, 19 Août 2021

Thank you for taking the time to leave us a review! We are so pleased to hear you enjoyed your stay with us. We really appreciate the kind words and we will be sure to share your great feedback with Taran! We look forward to your next visit! Yours Truly Andrew Sair Rooms Division Manager

"Satisfied"
najeeb952021, 27 Juillet 2021

The Management is friendly and helpful if your issue is genuine. When I booked the hotel, it was mentioned that pool and jacuzzi will be opened but when reached at the hotel and was informed that it is closed and with few minutes discussion I was offered two option one was to get arrange other hotel by them or reduced price, I took the second one.

Owner Response, 27 Juillet 2021

Thank you for taking the time to leave us a review! We once again apologize for the inconvenience. We are glad we were able to rectify the problem and provide you with a great experience. We look forward to your next visit! Yours Truly, Nav Dhillon

"Excellent Service"
manbinderr, 19 Juillet 2021

I have been using this hotel for stay past few months and extremely happy with their service on the counter and especially the breakfast department where Taran Kaur does extremely great service each day. I Thanks all the hotel staff and owner for the wonderful service they provide. Nav, the hotel assist manager had been good all the time. Thank you all the staff services.

Owner Response, 19 Juillet 2021

Thank you Manbinderr for taking the time to leave us a review! We are so thrilled to hear that you enjoyed your stay with us! I will most definitely pass on the great feedback to our staff. We look forward to having you stay with us again soon! Yours truly, Management

"King George Best Western"
douglaspateman, 18 Juillet 2021

Very helpful and courteous staff. Nice clean rooms with great amenities. Location was surprisingly quiet but because of covid, continental breakfast was eaten in the lobby and in the front door entrance

"Super Nice"
Cheryl T, 11 Juillet 2021

We were very surprised with this hotel due to the location. It was safe, secure, easy to get around the area. Covid aware and very clean! The service from all the staff was above and beyond, the young lady that serviced our breakfast was very pleasant and friendly. The cleaning staff on our floor (2nd) were very friendly, cheerful. The front desk was another area where they were quick and pleasant. We definitely will stay there again on our next trip to White Rock/Surrey

Owner Response, 11 Juillet 2021

Thank you Cheryl for taking the time to leave us a review! We are so pleased to hear you found your stay with us clean and comfortable! We really appreciate the kind feedback and we look forward to seeing you again soon! Yours Truly Andrew Sair Rooms Division Manager

"Taran"
14gagans, 08 Juillet 2021

The costumer service was wonderful. Taran served breakfast to us and she always kept a positive tone and helped us. She was there whenever we required more food, and she was ready to help. Would recommend for others to go here and get Taran's help. Wonderful hotel would love to go again.

Owner Response, 08 Juillet 2021

Thank you for taking the time to leave us a review! We are so pleased to hear you enjoyed your stay with us. We truly appreciate the kind words and we will be sure to share your great feedback with Taran! We look forward to your next visit! Yours Truly Andrew Sair Rooms Division Manager

"Surrey Business Trip"
Tammy-E-123-321, 30 Juin 2021

Three night business trip Jun 22nd to 25th! The front desk staff during my stay were super helpful, friendly and professional. Each morning I took advantage of the ‘take away' breakfast and had a lovely, diligent and professional server, her name was Taran! Thank you Taran for making my stay even more enjoyable!

Owner Response, 30 Juin 2021

Thank you for taking the time to leave us a review! We are happy to hear you enjoyed your stay with us. We appreciate the kind words and we will be sure to share your feedback with Taran! We look forward to your next visit! Yours Truly Nav Dhillon

"Friendly place to stay."
frontierarchery, 30 Juin 2021

This hotel is not too far from Surrey Memorial, we were there for family health issues. The staff treated us very well. I would definitely stay there again. Everything was always clean. Some street noise but had great sleeps.

Owner Response, 30 Juin 2021

Thank you for taking the time to leave us a review! It was a joy accommodating you and we look forward to your next visit! Yours Truly Nav Dhillon

"Clean and affordable"
kalliej0e, 26 Juin 2021

Stayed here for work. Room was clean, affordable, quiet. Staff I did interact with were very friendly and polite. Hotel shower had good pressure on the top floor and all hotel room amenities worked well.

Owner Response, 26 Juin 2021

Thank you kalliej0e for your great review! We are so happy to see your great feedback, it is much appreciated. We can't wait to see you again soon! Yours Truly, Nav Dhillon

"Excellent Service"
c_l_a_0023, 07 Juin 2021

The service person was excellent in helping me find a room in short notice. He was also very kind and helpful. The room itself, was also very quiet considering it was near a very busy street. Overall, it was a great stay.

Owner Response, 07 Juin 2021

Thank you for taking the time to leave us a review! We appreciate your kind words and we are glad we were able to accommodate you on short notice. We look forward to your next visit. Yours Truly, Nav Dhillon

"Hospitable and comfortable place to stay"
Linda B, 15 Mai 2021

We are happy with the friendly staff and their service. Tartan, who served the ample breakfast, always greeted us with a smile.. Sean at the desk was prompt to fulfil any of our requests. The room was comfortable and clean. This is our third stay here and we would come again. We found its location close to the Surrey hospital convenient for medical appointments.

Owner Response, 15 Mai 2021

Thank you Linda for leaving a review! We're very happy to hear you had a really good experience at our hotel. We look forward to seeing you again soon! Yours Truly, Andrew Sair Rooms Division Manager

"Delightful"
Guide38997329375, 07 Mai 2021

We are always happy staying with you, you make us always feel welcome. the staff are really friendly. Taran always has a big smile on her face,& making sure you have everything you need. Thanks for being so great.

Owner Response, 07 Mai 2021

Thank you for taking the time to leave us a review! We are so pleased to hear you enjoyed your stay with us. Our staff does a great job to make sure all guests are satisfied and comfortable. I will make sure to pass along your kind feedback to Taran as well! We hope to see you again soon! Yours Truly, Andrew Sair Rooms Division Manager

"very clean"
madallioop, 02 Avril 2021

was very impressed with the cleanliness of our room and this hotel. Impressed with hot breakfast especially after limitations with provincial health order just announced. breakfast was eggs and sausage, coffee with real cream. check in was very fast, room good size and very clean. WiFi was very stable and didn't kick me off once

Owner Response, 02 Avril 2021

Thank you for taking the time to leave us a review! We are delighted to hear you enjoyed our hotel. We hope to see you again soon! Yours Truly, Andrew Sair Rooms Division Manager

"Good Service, good people"
577bettyf, 18 Mars 2021

I was very pleased with the service I've got at this best western especially with Taran the wonderful breakfast lady she did bacon when I asked and it was perfect! Also we had a problem with the heating in our room and they accommodated us. I recommend to pass by this hotel.

Owner Response, 18 Mars 2021

Thank you 577bettyf for taking the time to leave us a review! We are very pleased to hear you enjoyed your stay with us! We will be sure to share your kind feedback with Taran and we look forward to your next visit. Yours Truly, Andrew Sair Rooms Division Manager

"Pleasant Atmosphere and friendly staff"
manbinderr, 21 Février 2021

I am a frequent traveller and this was my first stay at this hotel. It's a decent hotel to stay and the staff is amazing. The rooms were cleaned properly. I would like to thank one of the staff members Taran for giving great service at the breakfast table. She is friendly and the breakfast was served well each time. Will recommend others to try out this place.

Owner Response, 21 Février 2021

Thank you manbinderr for taking the time to leave us a review! We are pleased to hear you enjoyed your stay with us. I will make sure to pass along your great feedback to Taran. We hope to see you again soon! Yours Truly, Andrew Sair Rooms Division Manager

"Great stay"
elsiebc, 19 Novembre 2020

Had a great stay with my family for 5 nights at the King George Best Western. Staff was friendly and all had their masks on and social distanced. The daily breakfast was good with some options, and served my a friendly lady. Will definitely be staying there again.

Owner Response, 19 Novembre 2020

Thank you elsiebc for taking the time to leave us a review! We are very happy to hear you enjoyed your stay with us and found everything safe with our Covid 19 protocols. We look forward to seeing you on your next visit! Yours truly, Andrew Sair Rooms Division Manager

"Great stay"
GlobeTrotting706135, 17 Novembre 2020

Our family had a great weekend stay. We were able to enjoy the pool by prebooking at the desk. Breakfast was served with all the precautions. Special thank you to Taran that made us wafels. Will definitely stay here again.

Owner Response, 17 Novembre 2020

Thank you GlobeTrotting706135 for taking the time to leave us a review! We are very pleased to hear you enjoyed your stay with us! We are glad that you enjoyed the breakfast and use of the pool. We will also make sure to pass along your thank you to Taran. We hope to see you again soon! Yours Truly, Andrew Sair Rooms Division Manager

"Awesome hotel with friendly staff"
69wolfpack69, 11 Novembre 2020

Had an online job interview and needed wifi in a pinch, it turned into a great two night stay. Andrew and Sean (might be misspelled) at the front desk were super friendly, helpful and the works. The place was super clean which is nice to see in COVID times. Defiantly would stay again, cheers gents

Owner Response, 11 Novembre 2020

Thank you for taking the time to leave us a review. I am delighted to hear you enjoyed your stay and that our team was able to accommodate you to the fullest. I will be sure to share your kind words with Andrew and Shawn. We hope to see you again soon! Yours Truly, Nav Dhillon Assistant Manager

"The Staff Were so Amazing!"
546harpreett, 07 Novembre 2020

A nice comfortable space with ample room. Has all the amenities you'd need.Staff was great during check-in, room was ready before my arrival time I'd given.It was a great place for a quiet relaxing sleep. An extra special thanks to Taran for the breakfast who went above and beyond! She was so friendly and helpful. I definitely recommend!.

Owner Response, 07 Novembre 2020

Thank you 546harpreett for taking the time to leave us a review! We are very glad to hear you enjoyed your stay with us. Our staff does a great job to make sure all guests are satisfied. I will also make sure to pass along your excellent feedback to Taran. We hope to see you again soon! Yours Truly, Andrew Sair Rooms Division Manager

"Taran"
hannabey18, 01 Novembre 2020

We had an excellent stay here for 4 days, the staff was very nice particularly Taran who was serving us breakfast each morning. She was very sweet and friendly with us, making us feel at home for the entire stay which we really appreciated. Thank you!

Owner Response, 01 Novembre 2020

Thank you for taking the time to leave us a review! Taran is a great asset to our team and we are glad to hear she made you feel at home. We will be sure to share your kind review with Taran and we look forward to your next visit. Yours Truly, Nav Dhillon Assistant General Manager

"Night out"
DLLLLLL123, 17 Octobre 2020

We stay at best western often, and really enjoy the location at 8033 King George. The staff are amazing and very curious, especially Taran. We really appreciate her friendliness and professionalism. The entire staff will make your stay great!

Owner Response, 17 Octobre 2020

Thank you for taking the time to leave us a review! We are very glad to hear that you enjoyed your stay with us! I will definitely pass on the great feed back to Taran. We look forward to having you stay with us again soon! Best Regards, Andrew Sair Rooms Division Manager

"ALWAYS EXCELLENT"
Sheila K, 29 Septembre 2020

We have been staying at this location for 11 years when we come to town to visit our daughter. The staff are always friendly and efficient from the front desk staff to housekeeping to the breakfast attendant Taran. The rooms are always clean and breakfast is always good and hot. The central location makes it easy for shopping and area attractions.

Owner Response, 29 Septembre 2020

Thank you Sheila K for taking the time to leave us a review! We are so thrilled to hear that you enjoyed your stay with us! I will most definitely pass on the great feedback to our staff. We look forward to having you stay with us again in the future! Best Regards, Andrew Sair Rooms Division Manager

"confident"
dianajK4711DX, 26 Septembre 2020

I have stayed at this location previously due to its proximity to Surrey Memorial Hospital but this was my first hotel stay since the start of the pandemic. The physical protocols, superb cleanliness and sincere attention of the staff made me feel completely at ease. It was a very comfortable stay.

Owner Response, 26 Septembre 2020

Thank you dianajK4711DX for taking the time to leave us a review! We are very happy to hear that you enjoyed your stay with us! We look forward to having you stay with us again! Best Regards, Andrew Sair Rooms Division Manager

"Still a good stay"
danandlee2020, 16 Septembre 2020

I have stayed at this property on several occasions in the last couple of years for up to 4 weeks at a time and I have been satisfied with everything even through all of the conditions imposed by government and the Best Western chain. The staff is always courteous, helpful and accommodating.

Owner Response, 16 Septembre 2020

Thank you danandlee2020 for your great review! We really appreciate your feedback. We are glad you enjoyed your stay, even with all of the Covid 19 protocols/restrictions in place. We can't wait to see you again soon! Yours Truly, Andrew Sair Rooms Division Manager

"Checked all the boxes"
WhistlerJ, 18 Août 2020

Just a quick overnight on Aug. 15/16 and everything was great. Smooth checkin by Nav, super comfy bed, quiet room away from King George much appreciated and capped off by a tasty breakfast courtesy of everyone's favourite breakfast host Taran. I'll be back.

Owner Response, 18 Août 2020

Thank you for taking the time to leave us a review! We are extremely happy to hear you enjoyed your stay, I will also be sure to share your kind comments with our staff and Taran. We look forward to your next visit. Yours truly, Nav Dhillon Assistant General Manager

"Management is uncooperative/cheap and a liar."
Dantheman6969696969, 16 Août 2020

I was supposed to stay at this place for a few months but when I realized that their rooms had one AC unit in the bedroom and none in the kitchen/living room i complained. Management was awful and tried to sugar coat the situation by saying they would look at it the following day. I said there was no need to look at it and that there was a need for a second AC in the place and Nav the manager phoned the group who booked the room for me and tried to circumvent and screw me but little did he know I had written an email long before he did that. I wouldnt stay at this hotel if it was the last place in Surrey. The room doors have no seals and the privacy is minimal as such. Everything in the place including the plastic cups (yes they have no glassware in the kitchenettes) are of cheap poor quality. Rent an airbnb or something elsewhere cause this place sucks.

Owner Response, 16 Août 2020

Dear Dan, Worksafe BC places numerous clients in our property throughout the year. Because of our relationship with Worksafe BC, we do not validate the guests that check into the property, as we would with all other guests. Worksafe BC knows the quality and standards our property provides, and if their are any issues with the guests they place in the hotel, we deal directly with Worksafe BC. We apologize that you were unsatisfied with the quality and service we provide at the hotel. Sincerely, Nav Dhillon Assistant General Manager Best Western King George Inn & Suites

"Great"
Maps293388, 25 Juillet 2020

it was a great place to stay, great staff, very helpful, I would stay here again, and recommend my friends and family to stay there, location is great, close to everything, they even offer tooth brush and shaving cream, which is rare!

Owner Response, 25 Juillet 2020

Thank you Maps293388 for taking the time to leave us a review! We are very happy to hear that you enjoyed your stay with us! I will definitely pass on the great feedback to our staff. We look forward to having you stay with us again in the future! Best Regards, Andrew Sair Rooms Division Manager

"Great Service Here"
Glen-Heinz, 06 Juillet 2020

Shawn and Andrew gave excellent service, especially Shawn at check in!! You have amazing staff!! I really enjoyed my stay here, felt really safe and will come back in the future!! Highly recommend staying at this Best Western!! - Glen Heinz

Owner Response, 06 Juillet 2020

Thank you Glen for taking the time to leave us a review! We are glad to hear that you enjoyed your stay! I will certainly pass on the great feed back to Shawn and Andrew, we look forward to having you stay with us again in the future. Best Regards, Nav Dhillon Assistant General Manager

"best sleep"
Wanda T, 02 Juillet 2020

I would certainly recommend this hotel to everyone. we were in British Columbia for a week and stayed at different hotels in our travels. Best sleep the whole week .The bed was the most comfortable. Room was very clean. very quiet as well

Owner Response, 02 Juillet 2020

Thank you for taking the time to leave us a review! It was great accommodating you guys from check in to check out. We are glad you found our beds comfortable and we look forward to seeing you again soon! Yours Truly, Nav Dhillon Assistant General Manager

"Complete satisfaction"
TonyKlassen, 24 Juin 2020

As a salesman, I appreciate service and value. We received both to my complete satisfaction - staff and management went beyond expectations. Professional, accommodating and extremely friendly! Extra effort was made to make us feel safe during this difficult time - it was a pleasure and we will be back. Well done Nav and staff,

Owner Response, 24 Juin 2020

Thank you TonyKlassen for your great review! We are so happy to see your great feedback, it is much appreciated. We can't wait to see you again soon! Yours Truly, Andrew Sair Rooms Division Manager

"Very satisfied customer."
gonjosie, 03 Juin 2020

The place was very clean and definitely followed the government guidelines for social distancing and desinfecting properties for the safety of the customer. The bedroom was very clean and the bed was very comfortable. One of the best hotel that I have been to.

Owner Response, 03 Juin 2020

Thank you gonjosie for the great review! I am pleased that you enjoyed your stay with us. We look forward to seeing you again! Yours Truly, Andrew Sair Rooms Division Manager

"Excellent hotel!"
Rochelle W, 08 Mai 2020

The management staff at the Best Western on King George Blvd in Surrey have the best customer service I have ever experienced! We stay for business and the staff have done their best to look after myself and our crew! The hotel is clean and the rooms are spacious, kitchenettes are excellent!

Owner Response, 08 Mai 2020

Thank you 635rochellew for the wonderful review! I'm delighted to hear that you were pleased with your stay with us. We look forward to seeing you again on your next trip to Surrey! Yours Truly, Andrew Sair Rooms Division Manager

"Medical/ holiday"
sherrid344, 20 Mars 2020

Our stay was excellent ! Hotel was very clean , staff were polite and helpful ! Breakfast room was awesome food was delicious ! Taran and Destiny was so helpful and friendly Went out of there way to assist us. Would recommend to all to stay there !

Owner Response, 20 Mars 2020

Thank you for taking the time to leave us a review! We are glad you enjoyed your stay, We will definitely pass on the great feed back to Destiny and Taran. We are so glad to have them be apart of our team as they make sure all guests are satisfied! We hope to see you again soon! Yours Truly, Nav Dhillon Assistant General Manager

"A Solid Choice for Accommodation in Surrey!"
Brian021, 09 Mars 2020

My wife and I have stayed here twice now. We have enjoyed our stays here both times. We had the queen room with two queen beds. The room is very clean and the beds were very comfortable. There is a pool but we have not used it. They offer complimentary breakfast but we usually sleep in. There is coffee and juice available all the time in the breakfast room. Quite simply this hotel will meet your needs and it is reasonably priced. There is a Mac's convenience store 50 m away if you need something.

Owner Response, 09 Mars 2020

Thank you Brian021 for taking the time to leave us a review. We are glad you found your stay with us convenient and accommodating. We can't wait to see you again soon! Yours Truly, Nav Dhillon Assistant Manager

"Great stay"
Devinder11, 07 Mars 2020

Great stay. Great hospitality. Very nice hotel, many great amenities. Front desk staff was helpful with directions to the hotel. Andrew at the front desk was great! He knows what he's doing, he was a great help!

Owner Response, 07 Mars 2020

Thank you Devinder11 for taking the time to leave us a review! Our team works very hard to make sure all guests are satisfied. It makes us feel accomplished reading your review. We are glad Andrew was able to help you and we will make sure to pass on the positive feedback! Yours Truly, Nav Dhillon Assistant Manager

"Superb staff"
Pappafrankie, 07 Mars 2020

The concierge staff was very courteous and efficient. Check-in was quick and painless. They suggested local activities for us because we were visiting from out of town. One particular housekeeper, Amandeep, went out of her way to make our stay more comfortable. We had a messy situation our first night and she cleaned it up with no complaints. And she always had a wonderful smile for us. Whenever we visit Surrey we will definitely stay at the King George.

Owner Response, 07 Mars 2020

Thank you pappafrankie for taking the time to leave us a review! It is great to hear that you enjoyed your stay and found our staff helpful and friendly. I will make sure to pass along your excellent feedback to Amandeep. We hope to see you again soon! Yours Truly, Nav Dhillon Assistant Manager

"Best Western staff"
43joshuan, 07 Mars 2020

The staff at the best western are all wonderful and respectful people, especially Amandeep who has been doing a fabulous job keeping the hotel room in tip top order. I do recommend popping by for a stay.

Owner Response, 07 Mars 2020

Thank you 43joshuan for taking the time to leave us a review! We are happy to hear you enjoyed your stay with us. Our staff does a great job to make sure all of our guests are satisfied. I will make sure to pass along your great feedback to Amandeep. We hope to see you again soon! Yours Truly, Nav Dhillon Assistant Manager

"Staff are Amazing"
629camh, 05 Mars 2020

From the cleanliness of the room to kind and helpful staff the stay was amazing. Everything was perfect and we really were able to relax. I want to especially thank Taran for all of her assistance with the complementary breakfast.

Owner Response, 05 Mars 2020

Thank you 629camh for taking the time to leave us a review! We are so glad to hear you enjoyed your stay with us. Our staff does a great job to make sure all guests are satisfied. I will also make sure to pass along your kind words to Taran. We hope to see you again soon! Yours Truly, Nav Dhillon Assistant Manager

"Great option for a Hotel in Lower Mainland."
mikegP267TT, 29 Février 2020

Traveled with family (hotel is child-friendly, travelled with a 3-yr old). Room is clean, non-smoking. Great A/C. Generous with the toiletries. Breakfast is included in your stay. Great location (close to Costco, RC Superstore, Central City Mall, Skytrain access is one bus ride away, restaurants for eating out). Hotel keeps the breakfast area open 24/7 for anybody who likes to get a tea or hot/cold water and for access to their business computers. They also keep some fruits like banana or apple and cold water by the side of the front door for guests to enjoy (little things that we've appreciated) as they are about to leave for the day. Express check-out option for customers (they print your receipt/invoice the day of your check out and leave under your room door). Kudos to all the staff for a wonderful service.

Owner Response, 29 Février 2020

Thank you for taking the time to leave us a review! We are overjoyed to hear that your stay was accommodating and convenient. Our staff does a great job to find new ways to make all guests satisfied which are highlighted in your feedback. We hope to see you again soon! Yours Truly, Nav Dhillon Assistant Manager

"Might be a nice hotel but DO NOT leave anything in your car"
dugMapleRidgeBC, 25 Février 2020

The hotel is a nice one but located in the worst part of the province.Surrey is the worst area for crime and isnt getting ant better.Do not leave anything in your car day or night and if you are lucky your car will still be ther in the morning.I have lived in BC for 61 years and it has always been like this

Owner Response, 25 Février 2020

Thank you dugMapleRidgeBC for taking the time to leave a review. Our staff and I appreciate hearing that you enjoyed our hotel. We hope to see you again soon! Yours Truly, Jenni-Lynn Hadley General Manager

"Great stay at Best Western King"
kamnamandhan, 22 Février 2020

It was very nice to to stay at this hotel from 1st Feb -15th Feb 2020. It is close to everything (food , shopping) . All the staff members are very nice and ready to help you anytime .Breakfast is great and Taran does a wonderful Job on serving everyone here and make you feel at home. We enjoyed our stay. - Kamna

Owner Response, 22 Février 2020

Thank you Kamna for taking the time to leave us a great review! I am so happy to hear everything was great with your stay. I will pass along your nice words to Taran. We appreciate your business and look forward to seeing you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"great hotel and breakfast"
Lisa F, 17 Février 2020

I have stayed in alot of hotels over the years and some were even best western but I can honestly say this one was one of the best. We went to Surrey for a bowling tournament and they gave us a great rate for our rooms to start. We arrived and the hospitality began with cookies and fruit in the lobby coffee was always on. We went to go outside to the vehicle to get some stuff and it was raining and they offered us umbrellas so we wouldn't get wet. The hide a bed wasn't very comfy for our friend but that was the downfall. The shower was actually pretty good which is odd they usually have no pressure but this one did. We got up the next morning and went downstairs for breakfast and I asked the young lady working Taran if they had gluten free bread and yes they did made my day and it was actually good gf bread. She also had gf blueberry muffins again awesome. Sunday morning before we left again she is trying to feed me gf muffins and she was just as pleasant as could be made the stay that much better. Great hotel great staff

Owner Response, 17 Février 2020

Thank you Lisa for taking the time to leave us an excellent review! I am so happy to hear everything was great with your stay. I will pass on your kind words to Taran. We appreciate your business and look forward to seeing you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Exceeded expectations"
LorettaG809, 16 Février 2020

We were in town for eye surgery for an elder member of the family. Priscilla was very friendly, informative and efficient on our reservation and check in. She exceeded all expectations later when she served us bottled water at the hot tub. This was on her own accord and we we very grateful. Taran was very attentive to our elder member at breakfast especially on a busy morning when she found a table for us and prepared and served a waffle to our elder. She was very pleasant to talk with. The rooms were very comfortable and we we were happy to have a refrigerator, microwave oven and a coffee maker in the room. A special thank you to the cleaning staff for the obvious attention to detail.

Owner Response, 16 Février 2020

Thank you Loretta for taking the time to leave us a great review! It is definitely tough coming for hospital related visits and we are glad you chose to stay with us. We are happy you found your stay convenient and comfortable, as our team works really hard to make sure all customers have an excellent stay. We hope to see you soon on a trip planned for fun. Yours Truly, Nav Dhillon Assistant Manager

"Comfortable stay"
pradeepk2013, 12 Février 2020

We had a late check in and it was dine in a breeze. Had a comfortable night's sleep and breakfast girls were awesome. They made sure we had everything we needed and felt that they wanted to ensure that every guest is comfortable. Thank you folks. An affordable place in an excellent location in Vancouver!

Owner Response, 12 Février 2020

Thank you Pradeep for your great review! I am so happy to hear everything was great with your stay. Thank you for taking the time to provide your feedback. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"relaxing and comfortable hotel"
travelling1944, 05 Février 2020

Very nice room and friendly staff. Taran in the breakfast room went out of her way to help us. What a nice lady. Breakfast was excellent and the area was very clean and well maintained. I would recommend the food to all my friends. The room was very quiet for a light sleeper like myself.

Owner Response, 05 Février 2020

Thank you for your recent review! I am so happy to hear everything was great with your stay. Thank you for taking the time to leave your feedback. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Instructor sfu"
douglasmC8079KB, 05 Février 2020

Great service and amenities. Taran very helpful at breakfast. Food nice. Coffee great . Hot tub very good. Parking good. All staff very friendly and helpful. Good access off king George hwy. Mrs cottell was in wheelchair but our room had easy access. We would definitely come again.

Owner Response, 05 Février 2020

Thank you very much for leaving us a review! I am very happy to hear everything was great with your stay! Yours Truly, Jenni-lynn Hadley General Manager

"Not kid friendly"
shawn b, 04 Février 2020

Had our hockey team there, after a win entering lobby we were asked to calm our kids down and they asked leave the pool early prior to closing. While my kids were swimming two men were hot tubing in there underwear and changed right there in the pool area infront of my children. Just not really a kid friendly place, staff were nowhere to be found

Owner Response, 04 Février 2020

We are disappointed to learn you did not enjoy your stay with us. Unfortunately we are a smaller property and noise does carry easily. We try our absolute best to ensure that all guests are comfortable and thus enjoy their stay. We appreciate your feedback and congratulations on the big win!! Yours Truly, Jenni-lynn Hadley General Manager

"Excellent hotel with great service"
dwayneb351, 02 Février 2020

Very thankful to stay at this hotel, I work near the port and have my sleeps here and I love the breakfasts here. Taran does a wonderful Job on serving everyone here at the Best Western in Surrey. Come on by and enjoy your stay as well.

Owner Response, 02 Février 2020

Thank you for taking the time to leave us a review. Happy to hear that you had a comfortable stay and a great experience with our staff. I will pass on your kind words to Taran. We appreciate your business and recommending us, we look forward to seeing you again soon! Yours Truly, Nav Dhillon Assistant Manager

"No complaints "
Matticus01, 31 Janvier 2020

I stayed here 1 night. Staff were friendly and the room was clean. Breakfast was included however I didn't take advantage it it. I also noticed cookies in the lobby. It's the little things that can make a difference. I would stay here again.

Owner Response, 31 Janvier 2020

Thank you Matticus01 for taking the time to leave us a review! We are glad you enjoyed your stay. We look forward to seeing you again in the future and we hope you get a chance to try our continental breakfast from 6:30 am to 10:00 am everyday! Best Regards, Nav Dhillon Assistant Manager

"convenient location outside of the city"
Rhianfa R, 29 Janvier 2020

Special shout out to Taran who was a sweetie and made sure I had a great breakfast :) The hotel is nicely located in surrey so close to vancouver but not in the middle of the chaos and traffic. Its a small facility, but rooms are large and comfortable.

Owner Response, 29 Janvier 2020

Thank you for taking the time to leave us a review! We are glad you had a comfortable stay and we will make sure to pass on the kind words to Taran. See you again soon! Yours Truly, Nav Dhillon Assistant Manager

"Excellent value, clean, friendly staff"
bdsilva, 28 Janvier 2020

Hassle free check in, quiet, very clean, good breakfast, friendly staff, Centrally located and parking was easily available. The cleaning staff were very helpful and friendly. The decor in the rooms could do with some updating.

Owner Response, 28 Janvier 2020

Thank you for taking the time to leave us a review! Yes, we are centrally located and have great access to transit as well. It is great to hear that you enjoyed your stay and found our staff helpful and friendly. We hope to see you again soon. Yours Truly, Nav Dhillon Assistant Manager

"Best Western King George"
jennstravelplans, 21 Janvier 2020

Comfortable & convenient hotel located on King George Blvd in Surrey.Continental Breakfast included.Great staff-everyone is friendly & helpful!I would highly recommend this hotel for business & pleasure trips in the Vancouver area.

Owner Response, 21 Janvier 2020

Thank you jennstravelplans for taking time out of your day to write a review!! Happy to hear that you had a comfortable stay and a great experience with all of our staff. I will pass on your kind words to all of them. We appreciate your business and recommending us, we look forward to seeing you again soon!! Yours Truly, Shawn Vink Front Office Manager

"Desi Adamcik"
782desia, 18 Janvier 2020

First time visitor to this location,extrmely rare for me to post reviews,so i must say i would recommend this location with the highest possible regard,the staff are very pleasant,breakfast was wonderful,with plenty of hot choices and attended,room excellent,so id like to thank Taran,in the breakfast hall,Amandeep in houskeeping,as well as Jesse at the front desk,once again,my highest reconmmendation to this location

Owner Response, 18 Janvier 2020

Thank you for your review. It is a great feeling knowing our guests take the time out of there day to leave us a review, it is much appreciated. I am happy to hear everything went well with your stay and we will make sure to share your feed back with our staff. Best Regards, Nav Dhillon Assistant Manager

"Excellent"
17gurpinders, 16 Janvier 2020

Every time when we come in surrey we always stay in a best western All staff behavior is very friendly and polite .Specially Taran behavior is really good we feel like a family member taran is very helpful and doing a excellent job in the breakfast. Thanks Taran :)

Owner Response, 16 Janvier 2020

Thank you for taking the time to leave us a review. We appreciate the great feedback, it makes us very happy to see that you had a great stay. We are so glad to hear Taran was able to assist you and make you feel at home. We hope to see you again soon! Yours Truly, Nav Dhillon Assistant Manager

"Amazing"
ClaireB3886, 13 Janvier 2020

Very nice rooms and very friendly staff! Taran who does the breakfast every morning meets your every need and will always check up on you! Very nice hot tub and pool! The workout room is great as well!

Owner Response, 13 Janvier 2020

Thank you for taking the time to leave us a review! We are glad you enjoyed your stay and we are happy to hear Taran was able to provide you with excellent service. We hope to see you soon! Yours Truly, Nav Dhillon Assistant Manager

"Breakfast service"
garrylubana, 06 Janvier 2020

The breakfast was extremely good and the food service was very nice by Taran and there was a lots of choices like the both veg and non vegetarian and the fresh fruits too so that makes your breakfast healthy and delicious .The staff is also very helpful and respectful.I will recommend other person to visit it once so that they can enjoy their trip .

Owner Response, 06 Janvier 2020

Thank you garrylubana for taking the time to write a review!! So glad to hear you enjoyed your stay with us and very happy to know you had a great experience with our wonderful team especially Taran in the breakfast room. We thank you and appreciate the recommendation to others to visit us. We hope to see you again in the future!! Yours Truly, Shawn Vink Front Office Manager

"Very welcoming - home away from home."
Jamnliz, 03 Janvier 2020

We arrived at Best Western late on a cold winter's night. After struggling through the door laden with luggage, we were struck by the welcoming atmosphere of the fire warmed reception, and the very helpful service from NAV. Though the lift was somewhat rickety, once we got to our rooms and lay on the very comfortable beds, we felt at home. Together with the very pleasant pool and hot tub, the complimentary hot breakfast, and reception condiments consisting of fruit, cookies, and ice lemon water really helped us feel at home. The only little draw back is the laundry is located close to guest bedrooms so cannot be used after 10.00 pm at night.

Owner Response, 04 Janvier 2020

Thank you Jamnliz for taking the time to leave us a review. It was a pleasure helping you and checking you in. I am happy to hear you found your stay comfortable. As a Best Western we try our best to make sure all our guests feel at home just as you did. We apologize about the laundry being closed after 10:00 pm as that is our quiet time. We hope to see you again in the future! Yours Truly, Nav Dhillon Assistant Manager

"Embarrassing and heavy-handed mistake"
Susan W, 03 Janvier 2020

Added an extra night, asked if I could pay up front, and was told by the front desk clerk to pay upon checkout. The last day, I got a phone call when I was already out with a friend saying that because I hadn't paid in advance, I had one hour to be back at the hotel before my belongings were packed up and moved. We had to cut our visit short to go back to the hotel and pay, even though I had offered to pay when I had booked the extra night and was told not to worry about it. It was embarrassing and inconvenient to have to ask my friend to drive me back across town just to clear up a financial matter. I would not recommend this location because of that experience.

Owner Response, 03 Janvier 2020

Thank you for taking the time to leave us a review. We are disappointed to learn that you have not had a great experience as it seems there may have been some miscommunication. We would like for all of our guest to have a satisfied stay, thus we would like for you to reach out us directly so we can further understand/resolve the situation and hope fully have you reconsider staying with us in the future. Yours Truly, Nav Dhillon Assistant Manager

"Amazing stay and wonderful housekeeping"
550harpreetk, 23 Décembre 2019

I stayed here for 3 weeks and had an amazing time. Friendly staff and front desk. Good customer service for breakfast options. Special thanks to housekeeping staff for cleaning up everyday- Ravinder ji, Amandeep, Sharanjeet. Thanks for taking care of me for these 3 week. Cheers!! \\

Owner Response, 23 Décembre 2019

Thank you for taking the time to leave us a review. It was a pleasure having you stay with us and being able to accommodate you. We will be certain to pass on the kind words to our staff. We hope to see you again soon! Yours Truly, Nav Dhillon Assistant manager

"Great stay"
401masakik, 23 Décembre 2019

My wife, son and I had a great stay here. My wife and I greatly appreciated Mr. NAV who was very understanding when we needed a later checkout due to our infant child needing extra time. Thank you very much!

Owner Response, 23 Décembre 2019

Thank you for taking the time to leave us a review. It is tough being time efficient with a younger one, so we definitely understand and are glad we were able to accommodate you. Once again thank you for your kind words it is much appreciated, we hope to see you again soon. Yours Truly, Nav Dhillon Assistant Manager

"Clean friendly near shopping. Nice hot tub."
standbyme2019, 21 Décembre 2019

I always enjoy tub and the water was perfect temperature. Friendly reception staff. A change room would've been better but not an issue. Parking was easy. Lots of public transit access outside. Thank you!

Owner Response, 21 Décembre 2019

Thank you for your review. We appreciate your kind words and are glad to hear you found your stay convenient. We hope to see you again soon! Yours Truly, Nav Dhillon Assistant Manager

"Pleasant Stay"
tiffanyn654, 18 Décembre 2019

My stay at the best western on king George, surrey was certainly a pleasant one. Good customer service and staff member, Taran was exceptionally attentive and friendly. Will definitely recommend to everyone.

Owner Response, 18 Décembre 2019

I am so very happy to hear you had a great stay with us! I will be sure to let Taran know about your kind words. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Attentive, caring management and staff"
deepcovejulie, 16 Décembre 2019

During a recent stay, the management and staff of the Best Western King George Inn and Suites couldn't have been more helpful and accommodating. They bent over backwards to ensure our family were supported during a difficult stay. Management were always available, staff were kind and generous and overall, we couldn't have chosen a better spot. We thank you all from the bottom of our hearts and wish you all a wonderful holiday.

Owner Response, 16 Décembre 2019

Thank you for taking the time to leave us a review. It was a pleasure having you stay with us and being able to accommodate you. We are glad you enjoyed your stay as it shows us we have met our goals of satisfying our guests. Thank you for the wishes and we hope you enjoy your holidays also. Yours Truly. Nav Dhillon Assistant Manager

"Breakfast Service"
HarditD, 14 Décembre 2019

We were at Best Western today.The breakfast was amazing.The servers Taran and Manjit did great service and were courteous and welcoming to everyone.The taste of cooked food was good.I would suggest to definitely try their breakfast.

Owner Response, 14 Décembre 2019

Thank you for taking the time to leave us a review. We are glad you enjoyed the breakfast and your feed back is greatly appreciated, as it motivates us to keep working hard. We will be sure to share this review with Taran and Manjit. Hope to see you soon! Yours Truly, Nav Dhillon Assistant Manager

"Kind and Courteous"
dcarriere-dciv, 13 Décembre 2019

Front desk has amazing staff, super friendly, courteous and helpful. The house cleaning staff are effecient and accommodating. Lots of amenities within safe walking distance: restaurants, gyms, convienence stores- even an amazing barber shop next door.

Owner Response, 13 Décembre 2019

Thank you for taking the time to leave us a review. It was great having you stay with and being able to accommodate you. We are fortunate with having a very good location and would like to thank you once again for your kind words. Hope to see you again soon! Yours Truly, Nav Dhillon Assistant Manager

"Best hotel i have been to in Surrey BC"
blazyr, 13 Décembre 2019

The staff was great and the breakfast staff Taran and Simar are always there to help with what ever you need. The rooms are clean but there was a little issue with people and noise in the night in the hallways.

Owner Response, 13 Décembre 2019

Thank you for taking the time to leave us a review. We are glad you enjoyed your stay and happy to hear Taran and Simar was able to assist you. We will be sure to share the great feed back with them! We hope to see you again soon. Yours Truly, Nav Dhillon assistant Manager

"Very helpful and nice hotel"
HMseattle, 10 Décembre 2019

Even though I had made a mistake with my booking they did everything they could to help me and fix it. Shawn at the front desk was very kind and understanding. I'm so thankful for the awesome service and especially since I arrived late with two kids that were both tired and hungry.

Owner Response, 10 Décembre 2019

I am very happy to hear Shawn was able to help you during your stay with us. I will be sure to show him your review. Thank you for taking the time to write a review! Yours Truly, Jenni-lynn Hadley General Manager

"return guest"
colink587, 07 Décembre 2019

I had a schedule change up after I booked my later dates and called the hotel directly to see if they could accomadate my request. I was lucky enough that there was a room or two still available, and I was able to aquire more points because of this added trip. The staff here are extreamely friendly and I would recommend this hotel to everyone (we have been here many times and it does not disapoint)

Owner Response, 07 Décembre 2019

Thank you for taking the time to leave us a review. We truly appreciate your great feedback as it motivates us to work even harder. We are glad we could accommodate you with a room and register you to our Best Western Rewards promotion. We hope to see you again soon! Yours Truly. Nav Dhillon Assistant Manager

"Clean , Friendly place "
Bennie4970, 27 Novembre 2019

We enjoyed our 5 night stay there. Breakfast was delicious. The girls, Taran and Liliana were excellent. Always ready to help make the waffles and anything else you needed. The young man front desk was very friendly and helpful. I would highly recommend this hotel!! Very conveniently located. Easily accessible to buses. Definite a 5 star rating!!

Owner Response, 27 Novembre 2019

Thank you for taking the time to leave such a nice review! I will be sure to pass on your kind words to the breakfast team! Thank you again! Yours Truly, Nav Dhillon Assistant Manager

"Great hotel - clean and friendly"
lylbrant, 26 Novembre 2019

I loved this hotel. Easy to find. Easy to park. The interior is very clean, and maintained. There is a lot of staff to maintain the place. They don't short staff. That shows in the cleaning of the rooms, the cleanliness of the breakfast room. I really loved the unlimited use of the juice and coffee bar in the breakfast room. If I was thirsty in the evening. There was lots of choices to quench that thirst in the evenings. The pool, hot tub and weight room gave a feel of cleanliness and was very pleasant to use. I will be back, and after all, isn't that the best review a client can give. With all the choices out there, saying I will be back, says alot. " I will be back."

Owner Response, 26 Novembre 2019

Thank you Lylbrant for taking the time to leave us a review. We are glad you found our facility convenient and accommodating for your stay. We will make sure to share the great feedback with our staff. Cant wait to see you again soon! Yours Truly, Nav Dhillon Assistant Manager

"Well-taken care of including GF breakfast options"
pteranodona, 25 Novembre 2019

Taran & Liliana took such good care of us at breakfast, providing gluten-free options and visiting with us. Also the room was clean and everything worked well. Bed was comfortable as well. We look forward to staying again:)

Owner Response, 25 Novembre 2019

I am very happy to hear our breakfast staff were able to assist you while you were here with us! Thank you for taking the time to leave us a review! Yours Truly, Jenni-lynn Hadley General Manager

"Great location and friendly staff"
dyanspink, 24 Novembre 2019

Always stay at Best western when on business in the Vancouver Surrey Maple Ridge area. Parking, check in and out is always great. Close to everything. Staff direct you to places and restaurants stores in the area. Fresh cookies and fruit in lobby

Owner Response, 24 Novembre 2019

Thank you for taking the time to leave us a review. I am very happy to hear that you enjoy staying with us when you are in our area! We look forward to seeing you again soon. Yours Truly, Jenni-lynn Hadley General Manager

"Excellent staff"
Island_Adventurer2, 18 Novembre 2019

It was our second time staying that this best western location. it was super convenient that the hotel provides a complimentary breakfast. We specifically appreciated the excellent service by Taran and Liliana.

Owner Response, 18 Novembre 2019

Thank you for taking the time to leave a review about your experience with us. I am very pleased to see you enjoyed our breakfast. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Excellent place to stay"
DayTrip757265, 18 Novembre 2019

The staff here are great! Good location. Breakfast is also great. Taran and Liliana were so accommodating for my gluten free diet. They were more than happy to serve us in the breakfast room. Great work Liliana and Taran. Front desk staff were also so friendly and willing to supply our needs.

Owner Response, 18 Novembre 2019

Thank you for taking the time to leave such a nice review! I will be sure to pass on your kind words to the breakfast team! Thank you again! Yours Truly, Jenni-lynn Hadley General Manager

"Quick Business Trip"
glen F, 17 Novembre 2019

I just spent 3 nights at the Best Western King George Inn & Suites. As always the service from check in to check out was great. This hotel suits my needs, free parking, internet and breakfast. The rooms are clean and modern. I was given a late check out on the last day which was great considering I had a midnight flight. I will be back on my next trip.

Owner Response, 17 Novembre 2019

Thank you for taking the time to leave us review Glen. I am very happy to hear everything was great with your stay! We look forward to seeing you again on your next work trip! Yours Truly, Jenni-lynn Hadley General Manager

"Excellent Staff"
FredF1725, 17 Novembre 2019

We stayed at this Best Western for 4 days. The staff made us feel welcome from the time we checked in. Breakfast was the typical Best Western Continental Breakfast, but again, the staff exceed in service and friendliness what you can typically expect in a hotel. We had a suite with a fridge, oven and microwave, ideal if you want to prepare a little snack. Rooms were kept clean and overall we had a great experience.

Owner Response, 17 Novembre 2019

We are all so delighted to hear you had a great stay and found our staff to be excellent. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Great customer service especially Taran & Liliana in the breakfast room."
Gail W, 14 Novembre 2019

We were in Surrey for a family function. Stayed at the hotel for a week. Room was always clean and neat, staff helpful and friendly, and convenient to our needs. Excellent selection for breakfast. We would definitely return.

Owner Response, 14 Novembre 2019

Thank you for your recent review Gail. We are delighted to hear you enjoyed our hotel. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"A little far from YVR and Downtown, but a good hotel"
Professional-Pilgrim, 13 Novembre 2019

Staff is friendly and helpful (stored our luggage in the morning of our arrival, and during the afternoon of our departure). Hotel is not far from Bear Creek Park and the Surrey Art Gallery. Good breakfast, and our room had a kitchenette with all the utensils and dishes needed to prepare and eat a meal.

"Perfect breakfast. Excellent staff"
yin_ayanwale, 11 Novembre 2019

This hotel have very good staff from reception to kitchen. They were all very friendly, always ready to help. The breakfast was excellent. You can come around for drinks or apple all through the day. Some kitchen staff will go extra step to make you comfortable. We also use their complimentary service for printing. The exceptional staff overshadows any downside.

Owner Response, 11 Novembre 2019

Thank you for your lovely review! I am so happy to hear you enjoyed our hotel and staff. We hope you visit us again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Total satisfaction!"
bethbZ3297OP, 10 Novembre 2019

We had water damage in our home and had to be displaced for about three weeks. We needed to be close to our home and work. Best Western King George Inn & Suites was only about four city blocks and that is why we chose it. We were not disappointed. No matter the time of day or evening that we came back, the staff always greeted us with a smile and a greeting. Breakfast was included in the price of our room. The room was reasonably priced so the breakfast was a bonus. It did not disappoint. Fresh hot items every day, bacon or sausages, eggs and waffles. Real butter!! Baked goods were always fresh and abundant. To top off the excellent breakfast, our servers, Taryn & Lilliana went out of their way to make the experience pleasant & enjoyable, always greeting us with a smile! We would not hesitate to recommend this establishment. The security measures are also to be commended. We did not feel we had to concern ourselves with the safety of our vehicles. We are thankful to have this type of accommodation in our neighbourhood and we thank them.

Owner Response, 10 Novembre 2019

We are so happy to see your great feedback, it is much appreciated. We are glad we could make your stay as good as you would have hoped, seeing you and greeting you became our regular routine as it put a smile on our faces every time you passed by. Taran and Lilliana always go out of their way and we will definitely pass on the feedback. We cant wait to see you again soon and hope you are enjoying your home. Yours Truly, Nav Dhillon Assitant Manager

"Miranda and family"
GilbertMiranda, 10 Novembre 2019

Reception very friendly and professional Beds very clean and tidy . Housekeeping staff keep the room and bathroom clean Very good breakfast. Staff at the breakfast very courteous. Wanted to mention that Taran Liliana went beyond her work routine to make us feel at home and see that we had a good breakfast before our hiking day out We will surely stay again at the Best Western chain of hotels Miranda and family

Owner Response, 10 Novembre 2019

What a pleasure it is to read your review! We have such an excellent team here that works very hard for all of our guests. I am so pleased to hear your experience with us was a positive one! We hope to see you again on your next visit to our area! Yours Truly, Jenni-lynn Hadley General Manager

"Great Value"
tinacaleb, 07 Novembre 2019

We availed of Best Western King George Inn and Suites and had a very enjoyable experience. Rooms were clean and comfortable. Staff was very friendly. Breakfast was varied and tasty. We will definitely be back!

Owner Response, 07 Novembre 2019

We are thrilled to have you stay with us. Thank you for sharing your feedback with us, It means the world to us and to our entire team! We look forward to serving you again soon! Yours Truly, Nav Dhillon Assistant manager

"Breakfast room attendants made our stay"
ryckpen, 01 Novembre 2019

Stayed recently to visit with family in the area. Check in was fast and staff friendly and helpful. The room was very clean and well appointed. Where this hotels shines is the breakfast. The breakfast room staff was amazing. Friendly and helpful. The food was constantly refilled. I observed several times when the guests wanted waffles but were unsure of the process they stepped in to make them and deliver them to the table. They were attentive, polite and friendly. I looked forward to seeing them every morning.

Owner Response, 01 Novembre 2019

Thank you Ryckpen for taking the time to leave us a review. We are glad to hear great feed back about our breakfast. Our breakfast team is great at accommodating every guest.We hope to see you again soon and we will definitely share this review with our team! Yours Truly, Nav Dhillon Assistant Manager

"Great Hotel"
frenchVIEinVancouver, 31 Octobre 2019

Great suits bedroom. the pool and the hot tube are perfect after a hard day of work. all the personnel is very nice, with smile and try as far as they can to give you the best for your stay. About the breakfast, thanks to Taran and LiLiana, my first smile in the morning. P.S: I stayed in the hotel for 1 month

Owner Response, 31 Octobre 2019

Thank you for taking the time to offer us review. We appreciate you choosing our hotel for your month-long stay. I will be sure to show the staff you review. Thank you again! Yours Truly, Jenni-lynn Hadley General Manager

"Comfy and proper"
515holmesj, 24 Octobre 2019

Great staff, quiet hotel, super pool and hot tub. Breakfast was good. Lovely decor with free parking and wifi. Free papers. 24 hr snacks and beverages appreciated. Easy check in and out. Located in a central area.

Owner Response, 24 Octobre 2019

I am very happy to hear our hotel was exactly what you needed while you were here! We all hope to see you again soon. Thank you for leaving your review! Yours Truly, Jenni-lynn Hadley General Manager

"Good location and range of room types including full kitchens"
Daun W, 20 Octobre 2019

This was our second stay at this hotel in 5 years and we will book with this hotel again when in the area. It is well situated to access, especially with a vehicle, places in Surrey and surrounding cities. Providing rooms with full kitchens at a reasonable price is also a bonus for longer stays and when traveling with food. The staff is very friendly and does their best to help out.

Owner Response, 20 Octobre 2019

Thank you Daun for taking the to leave us a review. It was great having you stay with us and having you find our hotel convenient. We are so glad you chose to stay with us and can't wait to see you again! Yours Truly, Nav Dhillon Assistant Manager

"Pleasant visit"
Trish T, 18 Octobre 2019

Our visit was brief, but the beds were comfortable, pillows great, room clean with many amenities. Breakfast was a wealth of choices. Taran and Liliana were sweet and friendly; keeping the breakfast area clean and well stocked. Should we be back in the area, I would choose to stay here again.

Owner Response, 18 Octobre 2019

We are so happy to hear you enjoyed our hotel, amenities, and staff! We would love opportunity to accommodate you again! Thank you for taking the time to leave us a review. Yours Truly, Jenni-lynn Hadley General Manager

"Great place to stay and good value"
Marco22S, 18 Octobre 2019

We were there for a trip we organised in BC, Canada. We spent 4 days at this place and truly enjoyed our experience there. Customer service was awesome and friendly. They answered all of our questions about the area. The pool and spa were clean, though the spa was a little hot on one occasion. The food was replenished quickly. The room was clean. If you don't mind being a little was out of downtown this is a perfect spot.

Owner Response, 18 Octobre 2019

Thank you Marco22s for taking the time to leave us a review! We are thrilled to have you stay with us. Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Yours Truly, Nav Dhillon Assistant manager

"Recommend to anyone to stay"
Elena G, 14 Octobre 2019

It is a very nice place to stay. Very clean, quiet and tastefully decorated. You can count on a restful night there. Good continental breakfast, with very helpful staff. Particularly Taran and Liliana were friendly and pleasant to communicate every morning.

Owner Response, 14 Octobre 2019

Thank you for your review. We are so glad to hear Taran and Liliana were able to help you, Elena. Cant wait to see you on your next trip and provide the same service or even better. Yours Truly, Nav Dhillon Assistant Manager

"Excellent Family stay"
Climber553117, 14 Octobre 2019

We stayed at the BW for 4 days over Thanksgiving and had a great stay. The buffet breakfast was more than we expected! My son is glutenfree and everyday Taran or one of the other servers would personally bring him GF bread and muffins! In addition they had scrambled eggs, bacon, hard boiled eggs, fresh fruit, cereal, oatmeal, milk and soya milk, yogurt, bread, pastries and a waffle machine. Staff were attentive and courteous. Well be back on our next family stay in Surrey.

Owner Response, 14 Octobre 2019

Thank you Climber553117 for taking the time to leave us a review. It was great having you stay with us and enjoying our breakfast, as we have options that are suitable for a wide variety of customer food needs. Taran and our team works super hard to make sure all customers are satisfied. We cant wait to see you again! Yours Truly, Nav Dhillon Assistant Manager

"Awesome, Value for money"
Sunny S, 08 Octobre 2019

My stay was very satisfactory. they provided great customer service and room was very clean. Very friendly staff.they made sure everything is perfect Highly recommended for family Breakfast really good too. Ashish

Owner Response, 08 Octobre 2019

Thank you Sunny S / Ashish for taking the time to write a review!! We are delighted to know you enjoyed your stay with us, and we look forward to seeing you again soon!! Yours Truly, Shawn Vink Front Office Manager

"Wonderful front desk staff"
Susan E, 08 Octobre 2019

We were searching for a hotel room in Surrey. We stopped at Best Western King George Inn and Suites and although they didn't have a room available Shawn and Jennie-Lynn took the time out of their busy day to call around and find us a room at a different hotel. We so appreciated how kind and helpful they were. This experience made us look for Best Westerns to stay at on the remainder of our trip. Exemplary service and kindness that was so appreciated.

Owner Response, 08 Octobre 2019

I am pleased to hear that Shawn and I were able to help you Susan! We hope to see you on your next trip to our area! Please call us in advance though and we would be happy to make a reservation for you! Thank you for taking the time to leave us a review. We are very happy to hear the rest of your trip went well! Thank you. Yours Truly, Jenni-lynn Hadley General Manager

"Great hotel"
DONNA W, 05 Octobre 2019

I have tried several other hotels in the area, but BW King George Inn & Suites is my first choice every time now. Clean, nice decor, friendly and helpful staff on the front desk, nice pool, jacuzzi and workout center, good central location, plenty of secure parking. Great complimentary hot breakfast in the morning.

Owner Response, 05 Octobre 2019

Thank you Donna W for taking the time to leave us a review. Knowing that we have earned your business is a great feeling, we are glad you found our hotel comfortable and convenient. We cant wait to see you on your next Visit! Yours Truly, Nav Dhillon Assistant Manager

"Outstanding Customer Service!!!"
netnrrd, 03 Octobre 2019

We booked a standard double queen room. It was spotlessly clean & very quiet. The front reception staff were incredibly kind and helpful. My husband was I'll from a medical procedure. We were immediately booked early into an extremely quiet room. Housekeeping was still working in the floor, very friendly and quiet. My husband later craved popcorn, which wasn't available in the vendor machines however front desk staff located a complimentary bag. The beds are very comfortable with lots of pillows, fridge & microwave provided. Kerig coffee machine has large cups and complimentary hot water, coffee & tea are available in lobby along with complimentary fruits such as bananas & apples, various large coikies, and ice cold lemon water. Check in was swift & we opted for the express check out, which was extremely convenient. Complimentary breakfast included hot scrambed eggs, bacon, make your own waffle, yoghurts, juices, cereals, fresh fruit, muffins, pastries, hot coffee & water for tea. The breakfast room was immaculately clean & constantly restocked right up to 10 am. The hotel has been updated and it's location is extremely convenient. I highly recommend Tasty Indian Bistro for dinner, for excellent Indian food. It's a short 10 min drive from the hotel. Parking at the hotel was ample, well lit and very convenient.

Owner Response, 03 Octobre 2019

Thank you Netnrrd for taking the time to leave us an amazing review! It is definitely tough getting over an illness and we are glad you chose to stay with us. We are happy you found your stay convenient and comfortable, as our team works really hard to make sure all customers have a great stay.We hope to see you soon on a trip planned for fun. Yours Truly, Nav Dhillon Assistant Manager

"Staff make this place great"
Getaway02945770778, 03 Octobre 2019

Helpful and friendly staff make this a great place to stay. The breakfast selection is good too and served until 1000 which is nice when you are on vacation and don't want to get up too early! It isn't fancy and the area isn't posh but I felt safe which is a good thing these days.

Owner Response, 03 Octobre 2019

Thank you for taking the time to leave us a review. We happy to hear you enjoyed your stay and found our facility to be the right fit for you We hope to see you again. Regards, Yours Truly Nav Dhillon Assistant Manager

"Great Place in Surrey BC"
Alvaro H, 01 Octobre 2019

My husband, daughter and I arrived September 19th, for a four night stay, attending a family wedding in Mount Vernon Washington. The hotel was close enough to the airport, Vancouver and our venue, acting as an easy starting base for exploring the cities. Not only is the establishment well laid out with plenty of free parking and a lovely pool, the rooms are cleaner than many higher end hotels we've frequented. The breakfast buffet was an added bonus, offering variety in their menu. All the staff we encountered were professional and friendly. As we travelled throughout the hotel, we noticed areas were constantly being cleaned and maintained. We had a wonderful stay and highly recommend this Best Western hotel if visting Surrey BC.

Owner Response, 01 Octobre 2019

Thank you Alvaro H for taking the time to write a review! We appreciate the great feed back as our team works extremely hard to make sure all guest are satisfied. We cant wait to see you again and provide you with a great experience once again. Yours Truly, Assistant Manager Nav Dhillon

"Worthy of staying in this lovely hotel"
weipingtong, 01 Octobre 2019

The location is good for White Rock and to Seattle. There are couple of good parks around and some good restaurants. You need a car. The parks are Bear Creek Park, The Green Timber, and others. Pool and hot tub are the the must when you are staying. I will try again in the future. Thanks for the good service.

Owner Response, 01 Octobre 2019

Thank you Weipingtong for your review. We are delighted to hear that you liked your say! We are looking forward to seeing you again. Yours Truly, Assistant Manager Nav Dhillon

"Great staff service"
Peggy M, 29 Septembre 2019

The accommodations were clean and the room was quiet. An overall pleasant experience. The friendly, courteous and super helpful staff during breakfast (Liliana and Taran) was the most enjoyable part of our stay. Thank you ladies.

Owner Response, 30 Septembre 2019

Thank you Peggy M for the review!! I'm delighted to hear that you had a pleasant stay with us. I will be sure to let our amazing team in the breakfast room Liliana and Taran know how much you enjoyed them during your visit!! We hope to see you again soon!! Yours Truly, Shawn Vink Front Office Manager

"Dee"
Deirdre G, 20 Septembre 2019

The hotel was clean and comfortable and the hotel staff were all very friendly. Taran and Liliana were amazing hosts at breakfast. They took such good care of us so that it felt like we had breakfast with friends!! Thanks for a great experience!!

"Good Stay Arranegments"
JSKalra, 19 Septembre 2019

Location of the Hotel was cool and near to bus stop and Indian markets. Room was a bit smaller but not bad for 2-3 nights. Room was provided with fridge, and coffee kettle. Clean rooms. Majority hindi speaking staff. Staff was excellent. Breakfast was good and better service.

Owner Response, 19 Septembre 2019

Thank you for your recent review! We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Best BW I've stayed in"
lunalia, 18 Septembre 2019

Stayed here for business on the third floor. There is one elevator and it's a little slow, so if you have a lot of luggage or are mobility impaired, plan a few extra minutes to get to and from your room especially in the morning or when the hotel is really busy. The hotel is what I'd call a high class best western. It was much nicer than what I expected of BW in Surrey. The hallways are done nicely and there is adequate security both in the hotel and in the free parking lot. The lot can be tricky to get in and out of if you drive a larger vehicle but fine for standard cars. It's in a good location for going out and doing things and for business purposes. The wifi was excellent. Fast, reliable, and free! The hotel really caters to its business customers with meeting space, desks set up in the room, and having early breakfast available at 6am. My room/suite (I think they're all suite set ups) was clean, fresh smelling, and easily climate controlled with the AC. It had a pretty decent view. The AC is in the bedroom and I found it a bit loud but it worked well and didn't interrupt a good nights sleep on a very comfortable bed. There was a tv in both the bedroom and the sitting area which I found convenient. The microwave and fridge were perfect for my needs so I didn't have to eat out all the time. Towels and sheets were fresh and high quality. I LOVED the quality and smell of the toiletries. The conditioner was really top notch and they provided makeup wipes as well as a dish cloth so I could wash my containers in the sink after eating in the room. The pool area was small, but well kept. It was quiet every time I went down, but I think it might get a little rowdy or loud on the weekends. The gym had a few standard pieces of equipment and was also well kept. It should be noted that the hot tub was legitimately hot, which was wonderful to relax after a long day. Breakfast was quality with 2 waffle makers, one hot meat choice (alternated between sausages and bacon), scrambled eggs, toast/bagels, and then the standard continental stuff (cereal, yogurt, fruit, pastry, etc). It was more than I expected since it was an included breakfast at a very reasonably priced per night BW. The people who work there genuinely seem to enjoy their jobs. The guy who checked me in was charismatic, helpful, and knew his job. There was a note from housekeeping in my room welcoming me and thanking me for staying with them. The morning front desk people were helpful and kind(they keep umbrellas you can check out behind front desk instead of in the room if you forget yours). The women running the breakfast area knew me by name by day 2 because they introduced themselves and they did a wonderful job of keeping the breakfast area clean and well stocked. I felt like I was welcome and like everyone who worked there genuinely wanted me there. I will definitely be staying here again on my next trip to Surrey, whether for business or pleasure.

Owner Response, 18 Septembre 2019

Wow! Thank you for your thorough review. I am so pleased to hear you enjoyed our hotel, our services, and our staff. We have such an excellent team here that works very hard to ensure our guests are happy and looked after. We would absolutely love the opportunity to accommodate you again on your next trip to Surrey! I will be sure to print out your review for everyone to see! Thank you again for sharing your experience with the rest of the Trip Advisor community! Yours Truly, Jenni-lynn Hadley General Manager

"Satisfying Stay"
Lee L, 11 Septembre 2019

Both desk and housekeeping staff were friendly and attentive. Breakfast was clean and well stocked with tasty breakfast foods. Room was comfortable and nicely appointed. Having both juices and coffees available 24 hr a day was a nice bonus.

Owner Response, 11 Septembre 2019

Thank you for taking the time to offer us a review. I am delighted to hear you enjoyed your stay. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Breakfast"
rebelpho, 10 Septembre 2019

Taran always has a hot meal and friendly smile every morning,the whole staff always make use feel at home with every stay. Rooms are exceptionally clean and ready even when we arrive a little earlier than expected. I love the coffee/convention area and have had a few family members come and we visit there.

Owner Response, 10 Septembre 2019

Thank you rbelpho for your review. We are glad to hear you had a comfortable stay and enjoyed our breakfast, we will definitely pass on the kind words to Taran! We appreciate your business and we hope to see you soon. Yours Truly, Nav Dhillon Assistant Manager

"Would highly recommend BW King George Inn and Suites"
Theresa P, 09 Septembre 2019

We were in Surrey, BC for a wedding and stayed two nights at the BW King George Inn and Suites. The location was good, staff amazingly friendly and helpful, and breakfast each morning very good. We stayed in a queen suite, which had a separate bedroom, and small living room area with a pull out couch, microwave and frig. The bed was very comfortable and the room well appointed and clean. We used the business office twice, which was available 24 hrs/day. Would definitely recommend the Best Western King George Inn and Suites.

Owner Response, 09 Septembre 2019

Thank you Theresa P for the delightful review!! Very happy to know you enjoyed the queen suite especially the comfortable bed. Glad you had a great experience with our amazing team, I'll make sure to pass on your kind words. We are thankful for recommending us to others, we hope to see you again soon!! Yours Truly, Shawn Vink Front Office Manager

"Nav is the man when it comes to customer service"
create_mind, 09 Septembre 2019

I stayed at this property last Thursday and Friday night. The stay was made memorable by the customer service by front line person named Nav (at check in desk). He went beyond the normal level of service both Friday and Saturday morningTo be honest, I would rather stay somewhere closer to where I do business, however, I would come back for his level of service.

Owner Response, 09 Septembre 2019

Thank you create_mind for your review!! I am so happy to hear that Nav made your stay memorable. I will be sure to show Nav your wonderful comments regarding him and his service. We appreciate your business and would love for you to visit us again!! Yours Truly, Shawn Vink Front Office Manager

"Amazing Service!"
patflem_48, 08 Septembre 2019

Front desk receptionists Nav and Shawn we're so kind and even printed out directions for us because we are from the states! Rooms were clean and tidied each day. There is also a well kept exercise room, pool and hot tub for guests. The free continental breakfast was the best we've had at any hotel and the kitchen staff Taran and Liliana were very helpful. Next trip up, we will definitely be staying here!

Owner Response, 08 Septembre 2019

I am so excited to hear you plan to stay with us again! We couldn't be happier to hear this. We would love the opportunity to accommodate you again. Thank you for your kind words. I will be sure to show them to everyone you mentioned! Yours Truly, Jenni-lynn Hadley General Manager

"Welcoming and Kind"
RubyLall, 04 Septembre 2019

The staff is very gentle and kind. Sarika, who provided cleaning services was kind and hardworking. What a great experience! Would love to come back and stay here. Very friendly staff with a welcoming attitude.

Owner Response, 04 Septembre 2019

Thank you so much RubyLall for the kind words about our staff especially Sarika. She does an amazing job, I'll be sure to let her know how much you appreciated her. We would love for you to come back and stay here again!! We all look forward to your next visit!! Yours Truly, Shawn Vink Front Office Manager

"Nice place to stay in Surrey...excellent location"
gkv2014, 04 Septembre 2019

We stayed here for two nights...7/9 and 7/10/19. Rooms are spacious and clean. When we went, the room was NOT ready on time...though we went after 3 pm....and were asked to wait for 15 minutes...no big deal...but after long drive...expected to be picture perfect....did not happen....good customer service and friendly front staff....decent b-fast ...nice location...closer to Starbucks and restaurants. Would recommend

Owner Response, 04 Septembre 2019

Thank you gkv2014 for the review and feedback!! I'm pleased to hear you enjoyed our hotel and staff. So great to hear that you would recommend us to others, we all appreciate that. We hope to see you again in the near future!! Yours Truly, Shawn Vink Front Office Manager

"good stay"
gind122, 04 Septembre 2019

long line at border to u.s.a.make me stay in surrey for night as before i decide to stay at best western on k.g. hwy as always shawn v. at front gave me a room key with smiley face room was really nice and clean good job by navdeep in morning cheered by taran young lady work in dining area she was checking on guest like personnel over all that was a great stay

Owner Response, 04 Septembre 2019

I am happy to hear all of the staff you encountered were friendly and accommodating! We appreciate you choosing to stay with us. We look forward to seeing you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"best little hotel in surrey"
MarileeS14, 03 Septembre 2019

this is a fantastic hotel that is close to all amenities at a very reasonable price. whether you are here for business or pleasure, it meets all criteria. clean rooms and extremely friendly helpful staff!

Owner Response, 03 Septembre 2019

I am delighted to hear you enjoyed our hotel! We all hope you choose to stay with us again on your next visit to our area! Yours Truly, Jenni-lynn Hadley General Manager

"Over all experience"
carolepaulin8, 03 Septembre 2019

Had a nice stay , very friendly people working at this hotel , started with a awesome welcome , friendly ( even French speaking ) great breakfast,and again awesome staff looking after us ; Taran and Liuana so nice to see them each morning!

Owner Response, 03 Septembre 2019

Thank you carolepaulin8 for taking the time out of your day to write a review!! I'm thrilled to hear that you enjoyed your stay with us, and happy to surprise you with french speaking at check in, glad you had a great experience with all of our amazing staff especially Taran and Liuana in the mornings!! We hope to see you again soon!! Yours Truly, Shawn Vink Front Office Manager

"Wonderful"
promisefinstad, 30 Août 2019

Fantastic stay, Efficient and helpful staff. Rooms were clean. The beds were so comfortable and I loved the cookies in the lobby at bedtime. The breakfast was wonderful. The pool area was clean and tidy

"Great Hotel"
Betty N, 29 Août 2019

Good location, great breakfast , staff is fantastic, Liliana and Taran in the breakfast room are wonderful ladies, front desk staff are very nice, friendly and helpful. Room was quiet which we were surprised by considering its close to a fairly busy road

Owner Response, 29 Août 2019

Thank you for your review today Betty! I am very happy to hear you enjoyed our hotel and our breakfast ladies. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Nice room and Available Amenities"
JamesB4K, 28 Août 2019

Friendly room staff and very quick service. Clean and nice room smell. Generally organized and location is great to shopping. Need USB slots in rooms please. Laundry service is exceptional. Need more space for parking.Getting around is good. At times. upstairs people make sound which is unbearable but is for short while.

Owner Response, 28 Août 2019

Thank you for taking the time to leave us a review. I am happy to announce that by the end of next month all rooms will include an alarm clock with USB ports on the night stand. We hope to see you again in the future! Thank you for staying with us! Yours Truly, Jenni-lynn Hadley General Manager

"great staff quality service"
Chantal P, 24 Août 2019

world class service nice people to deal with. taran with continental breakfast is an amazing person.our little girl loved the time we spent. she goes out of her way to make peoples day great. staff was excellent

Owner Response, 24 Août 2019

Thank you for taking the time to leave us a review. I am very pleased to hear you enjoyed our customer service! We hope to see you again soon. Yours Truly, Nav Dhillon Assistant Manager

"Excellent Hotel n Service"
Pankaj91011, 23 Août 2019

Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice. Nice location approachable Good staff specially Ms. Taran always smile on her face and hard working. *****

Owner Response, 23 Août 2019

Thank you for taking the time to write us such a lovely review! I will be sure to show our team your kind words. We hope you will visit us again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Wonderful stay"
Fhely F, 20 Août 2019

Both my husband and I enjoyed our stay. The front desk staff are friendly, Vish and the assistant Manager Nav are very helpful. Our room was very clean thanks to the amazing staff of the housekeeping dept. Best Western had the best selection of breakfast. The dining room hostess, Taran is exceptional. Other than being friendly, she made sure the dining room is clean. She also made us waffles which is very nice. We well definitely stay at Best Western again.

Owner Response, 20 Août 2019

Thank you for your lovely review! I am so happy to hear our team made your stay amazing! I will be sure to show the staff you have mentioned, your review. We hope you will visit us again on your next visit to our area! Yours Truly, Jenni-lynn Hadley General Manager

"Nice and clean with great staff"
isaythisisit, 19 Août 2019

Their rating was 4.8 but I tell you they were better than others with the same rating Breakfast was decent,staff was professional and polite, rooms were very clean everywhere great cleaning staff, front desk were polite and professional. Staff were informative and very helpful

Owner Response, 19 Août 2019

Thank you so very much for your wonderful review. We have such a great and hard-working team at the hotel here. I am so happy to hear you enjoyed everything about your stay. We hope you visit us again soon! Yours Truly, Jenni-lynn Hadley General Manager

"An unexpected stay"
Robert D, 19 Août 2019

This was the end of our time in British Columbia and the motel had been chosen for easy access an minimal traffic, rather than for amenities. The morning we left, we had a leisurely breakfast; Best Western always offers the best motel breakfasts. The breakfast hosts, Taran and Liliana were surprisingly friendly and helpful. They went beyond any motel breakfast hosts that I've seen in my travels. All of the staff were extremely friendly helpful. I rather regret that we didn't allow more time at this motel.

Owner Response, 19 Août 2019

Thank you for taking time out of your busy day to leave us such a great review Robert! We hope you visit us again in the future on your next trip to BC! I will be sure to let the staff know about your review! Yours Truly, Jenni-lynn Hadley General Manager

"So friendly!"
Brab33, 19 Août 2019

We enjoyed our stay! Absolutely everybody was extremely friendly and helpful and went over and above. Our room was clean, the pool was fun and Taran made breakfast easy for us gluten free guests! Thank you guys very much!

Owner Response, 19 Août 2019

It is great to hear you found our staff friendly and were able to enjoy our gluten-free breakfast options as well! Thank you for taking the time to leave us a review! Yours Truly, Jenni-lynn Hadley General Manager

"Hot Breakfast"
Juniorsidje, 18 Août 2019

Breakfast was Great plus was served hot. Taran and Liliana provided exceptional service, making us coffee and even showing my little brothers how to make a waffle. They thoroughly enjoyed it. Room service was also friendly and rooms were cleaned professionally. Would definitely recommend and would come again next year. Thank you

Owner Response, 18 Août 2019

I am thrilled to hear you enjoyed our breakfast and our team! We look forward to seeing you again next year! Yours Truly, Jenni-lynn Hadley General Manager

"Perfect stay"
rajnish n, 13 Août 2019

We spent two nights at the hotel. One to start our road trip and one to end. This is the perfect place to spend a night or two. The hotel and the rooms are super clean and well setup. The staff at the front desk is very friendly and helpful. The breakfast is a full spread and the young lady there is really nice to everyone and very helpful. Would really recommend it.

Owner Response, 13 Août 2019

I am delighted to hear you enjoyed our hotel! I hope you had an amazing time on your road trip and we hope to see you again on your next visit to our area! Yours Truly, Jenni-lynn Hadley General Manager

"Very comfortable and clean"
umbrellaman, 12 Août 2019

Though not much in the neighborhood to recommend, the hotel itself is handy to make an early start for the U.S. border after visiting Vancouver. The hotel is very comfortable with well maintained and clean rooms. My wife wanted me to be sure to mention that the shower pressure was great! I want to mention the friendly reception and Taran, the breakfast room attendant. We were made very welcome. The breakfast is more than advertised with very good scrambled eggs and great coffee. Added a toasted bagel and I was set for the drive across the border.

Owner Response, 12 Août 2019

Thank you umbrellaman for taking the time to write a review. Glad to hear that you and your wife enjoyed your stay with us. I'll make sure to let Taran know how much you appreciated her for making you feel welcome during breakfast. We hope to see you again soon!! Yours Truly, Shawn Vink Front Office Manager

"Excellent between airport and Vancouver"
rachelU7074XZ, 12 Août 2019

This was a great place for us to stay after our Abbotsford flight that got in very late. They were very accommodating, especially the young man at reception, making sure we would be abke to check in at 2am. The room was comfortable and the hotel amenities were nice the morning after a late flight. We had a swim and hot tub after a delicious breakfast, where Liliana was very accommodating and the food was great. We only wish they had real dishes and cutlery as the amount of garbage created everyday with all the disposable plates and cutlery was bothersome. The same desk employee was very helpful telling us how to navigate the skytrain, where to get a transit pass, where to pick up the bus, and even printed us the directions to save our data usage. Overall we will do this again our next trip to BC!

Owner Response, 12 Août 2019

Thank you for taking the time to leave us a review today! I am very happy to hear everything was great with your stay. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Taran and Liuana"
Aiden e, 11 Août 2019

Karan and Liliana were very nice to us and helped us with alot of thing they made us wafles and other things they gave us chocolate bars when we left when we were done eating breakfast they brought our Plates to the garbage or wherever for us. Thanks very much Taran and Liuna

Owner Response, 11 Août 2019

Thank you for your review Aiden. We are glad our team was able to accommodate and provide you excellent service. Taran and Lilliana are a great asset to our team and we will pass on the kind feedback. We hope to see you again.

"Good customer service"
kamarjeet, 06 Août 2019

Taran(Breakfast attendant) she was always there to greet us with broad smile. She was alert and on her toes to help us. Her customer service was of very high order. I found that other guests also liked her and I wish her every success in life. House keeping fleet ( Ravinder, Sharan, Aman and Sarita) these girls helped us tremendously to keep our room neat and tidy. Whenever we walked through the hallway of second floor they greeted us with a smiling face. There housekeeping skills were praise worthy. Front desk team ( Vishrut, Nina and Shawn): They were ready to help us at all times. There customer service was awesome. I wish them good luck. Assistant Manager (Nav) he helped us when needed. All together with a good team of best western employees we could stay happily and with high spirits for close to 100 days.

Owner Response, 06 Août 2019

WOW! What a delight it is to read your review! I could not be prouder of the team we have. We all enjoy coming to work to see our work "family". I am very happy to hear this shows in their customer service and interactions with our guests. Thank you for taking the time to leave your lovely comments about all the staff mentioned. I will be sure to print this out and show them. We do hope you will visit us again in the future! I hope you enjoy the rest of your summer! Yours Truly, Jenni-lynn Hadley General Manager

"just recently stayed at Best Western"
Laura A, 06 Août 2019

Staff very helpful and attentive always ready to add some forgotten item. I had forgotten napkins that was promptly brought to me with out have to ask for also being asked if I had everything I needed very polite it was a pleasure to meet and interact with this girls. Taran and Liliana

Owner Response, 06 Août 2019

Thank you for taking the time to leave us a review. I will be sure to let the ladies know you mentioned them in your review. They are a fantastic part of our team! We hope to see you again on your next visit to our area! Yours Truly, Jenni-lynn Hadley General Manager

"Bed comfortable, room clean and the Breakfast, hot and delicious!"
Darlene5, 05 Août 2019

The bed was comfortable, the room clean. Staff were very good. Breakfast, hot and delicious! So much to choose from, something for everyone. I'm a decaf coffee person and was pleasantly surprised to have a choice of strength for how strong a coffee I wanted. Staff were around making sure we got everything we needed. TARAN, thank you for your help!

Owner Response, 05 Août 2019

Thank you for your great review! I will be sure to let Taran know about your review! We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Great property and staff"
howattneil, 04 Août 2019

Was in area for personal reasons and chose due to proximity to my business. I travel extensively for work and see many hotels along the way. Excellent service from all staff; great pride of ownership on this one.

Owner Response, 04 Août 2019

It was a pleasure to read your review today! I honestly couldn't ask for better ownership, management or staff at our hotel. Everyone works so hard to ensure all guests have a safe, comfortable and memorable stay. I am so happy that this was evident to you while you were with us. We look forward to serving you again sometime soon! Yours Truly, Jenni-lynn Hadley General Manager

"Excellent location"
momofason, 04 Août 2019

My son and I stayed at this hotel while visiting a friend in Surrey. The location made it so easy to find and it made it so easy to get to everywhere I wanted to go, including shopping malls and, of course, my friend's house. The front desk staff were a pleasure to deal with. We will definitely stay there the next time we are in Surrey.

Owner Response, 04 Août 2019

I am delighted to hear you would stay with us again! Thank you for taking the time to leave your review! Yours Truly, Jenni-lynn Hadley General Manager

"Awesome service"
Ashley L, 31 Juillet 2019

Taran and Liliana were phenomenal with the breakfast provided. Made sure everything was stocked and went well beyond to make sure my kids had extra fresh fruits with breakfast. Always greeted us with smiles and gave my kids hugs . Front desk staff was very accommodating. Will be back again soon.

Owner Response, 31 Juillet 2019

Thank you so much Ashley L for the review!! I'm overjoyed to hear that you had an amazing experience with Taran and Liliana!! I'll be sure to pass on your kind words to them and the front desk staff. We look forward to your next stay!! Yours Truly, Shawn Vink Front Office Manager

"A welcoming, friendly, clean place to stay."
austintxtraveler50, 30 Juillet 2019

Our family group of six was only able to spend two nights there, but staff is great. Taran provides excellent customer service, especially during breakfast. Staff seems to work well together. The location was very convenient for us - wish we could have stayed longer!

Owner Response, 30 Juillet 2019

Thank you austintxtraveler50 for taking the time to write a review!! I'm delighted to know that you and your family enjoyed two nights staying with us. I agree, our staff are amazing, I'm so happy you had a great experience with them all especially Taran. We hope to see you again in the future!! Yours Truly, Shawn Vink Front Office Manager

"Friendly breakfast attendant Taran"
Saleha M, 30 Juillet 2019

We stayed at best western in surrey bc had really good experience in hotel, nice breakfast environment and one of their breakfast attendant was really friendly and helpful her name is Taran. We hope to come here again

Owner Response, 30 Juillet 2019

Thank you Saleha M for the review!! So happy to hear you had a really good experience at our hotel. I'll be sure to let Taran know how much you enjoyed the breakfast. Look forward to seeing you again!! Yours Truly, Shawn Vink Front Office Manager

"Home away from home"
Pranesh P, 26 Juillet 2019

Outstanding customer service. Very clean and accommodating. Professional and courteous. Taran- keep up the friendly and excellent service. Shawn the manager, Nav at front desk and Vishrut- outstanding customer service, courteous and professional and friendly and helpful. Keep up the great job. Excellent team.

Owner Response, 26 Juillet 2019

Thank you Pranesh P for the glowing review of your stay!! I'm very proud to hear that you had a great experience with our amazing staff including Taran, Nav and Vishrut. I agree that we have an excellent team here and your kind words will definitely be passed on to the staff. We hope to see you again in the near future!! Yours Truly, Shawn Vink Front Office Manager

"Pleasant stay"
albert c, 24 Juillet 2019

The staff is very pleasant and helpful.they make your days much easier to go through . The location of the hotel is ok.A shopping centre is a few blocks away.You could finish your shopping lists there without wasting your time going somewhere else.

Owner Response, 24 Juillet 2019

Thank you for your recent review Albert. I will be sure to let our staff know about your kind words. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Average hotel for price, decent stay"
lisajK2101YO, 24 Juillet 2019

Stayed in one of the king suites for a wedding. The room was ok. We used the pullout couch for our son and there were squished up candies in between the couch cushions and the bedding, indicating the me that it wasn't very clean. Pretty average hotel. The free breakfast was decent. It was pretty expensive for what it was, but understand that it was a very busy weekend so likely prices were pushed up as it is the only hotel really in the immediate area.

Owner Response, 24 Juillet 2019

Thank you very much for bringing your comments forward Lisa. I am surprised and disappointed to learn this was your experience at our hotel. I have already spoken to our housekeeping department on ways to prevent this from happening again. Thank you for taking the time to leave your feedback. I hope you will choose us again should you find yourself in our area again. We would love the opportunity to accommodate you again and show you this is not a normal occurrence at our hotel. I hope you enjoy the rest of your summer! Yours Truly, Jenni-lynn Hadley General Manager

"Helpful Friendly Staff and Spacious Well Appointed Suites!"
lldekker, 24 Juillet 2019

My wife and I stayed here for two nights, firstly in a Queen suite and then in a King suite. Both were well appointed, but we preferred the King suite, which has a full size fridge, which came in handy after shopping at Costco four blocks away. The staff in the breakfast room was friendly and helpful (Taran comes to mind) and the breakfast plentiful.We dealt with Shawn at the reception desk, who was very efficient and tried his best to accommodate our requests. We nominate him for employee of the month! The only observation we have were the noisy AC units in the bedrooms which may bother light sleepers. All in all a hotel we would recommend!

Owner Response, 24 Juillet 2019

Thank you for taking the time to leave us a review lldekker. I am happy to hear you enjoyed our suite rooms! We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Comfortable Stay"
patricktong99, 22 Juillet 2019

Service was very good, rooms were comfortable. Included breakfast and access to beverages was appreciated!! Also, internet access was helpful. (Taran) and other staff were ready to make our stay pleasant

Owner Response, 22 Juillet 2019

Thank you patricktong99 for the wonderful review!! Glad you enjoyed your stay and that you appreciated the access to our breakfast room for complimentary beverages. Also very happy to hear that you had a pleasant experience with our staff including the amazing Taran. I will let them all know of your kind words. We hope to see you again soon!! Yours Truly, Shawn Vink Front Office Manager

"Clean and friendly staff!"
hanhanYuen, 14 Juillet 2019

We really enjoyed our stay here, the staff were so friendly and helpful. Rooms were really clean and comfortable. The hot breakfast was the the highlight of the trip. Taran and Liniling were super nice and helpful in the breakfast room , they always made sure the food and drinks were topped up and always help us with anything we needed. Thanks so much for a wonderful stay , we hope to see u again next year!

Owner Response, 14 Juillet 2019

Thank you hanhanYuen for taking time out of your day to write a wonderful review!! So happy to hear you enjoyed your stay with us and that you had a great experience with our staff especially Taran and Liniling in the breakfast room. We hope to see you again in the future!! Yours Truly, Shawn Vink Front Office Manager

"Excellent Service"
Curious801047, 12 Juillet 2019

Wonderful front desk service by Nav and breakfast was hearty and great service from Taran. Nice rooms, clean and well located. Had some business to take care of and they helped to hold a few boxes for shipping - really appreciated!

Owner Response, 12 Juillet 2019

I am so happy to hear you enjoyed our staff and service! We hope to see you again soon! Thank you for leaving your review! Yours Truly, Jenni-lynn Hadley General Manager

"Updated"
Lauren M, 12 Juillet 2019

Very nice rooms and hallways New and fresh looking even tho you would not know it by the lobby. Suites, windows open. Nice beds. Much nicer than other BWs in the area. Good for long term stay for business

Owner Response, 12 Juillet 2019

Thank you very much for taking the time to leave us review. We are happy you enjoyed our hotel! Yours Truly, Jenni-lynn Hadley General Manager

"Best Western with High Quality Facilities"
461dequanc, 06 Juillet 2019

My family recently stayed 1 night at this hotel. The hotel receptionists are nice and helpful while it has included hot breakfast. The most unforgotten impression of the hotel is its hot tub and swimming pool is well built with high quality of materials. The bathroom and beds are also of high quality. Even in the afternoon or in the evening the hotel has welcome fruits (apples, oranges and/or bananas) + drinking water close to the entrance of the hotel. We had a very happy stay at this hotel.

Owner Response, 06 Juillet 2019

Thank you 461dequanc for taking the time to write a review of your stay with us. I'm so happy to hear that you were impressed with our hot tub and swimming pool. Glad you enjoyed our assortment of fruits and water in our lobby. It has been a big hit amongst our guests. We hope to see you again when visiting the area!! Yours Truly, Shawn Vink Front Office Manager

"Best breakfast with great services."
Tajjo, 05 Juillet 2019

I was visiting from Regina,SK and stayed at this place for 4 nights with my husband and kids; the hotels rooms were clean, the breakfast was great with so many choices.The front desk staff was very helpful.Taran who works in the breakfast area was very efficient and friendly and was greeting all the guests super nicely. I would definitely come back to this place and would recommend this place to my friends and family.

Owner Response, 05 Juillet 2019

I could not be happier to hear how great your stay was with us! I will be sure to let Taran know about your kind words. We look forward to seeing you again on your next visit to our area! Yours Truly, Jenni-lynn Hadley General Manager

"Wonderful beautiful location"
Paramvir Singh B, 04 Juillet 2019

Very nice and peaceful location with a beautiful view of distant mountains from rooms on Front side upper floors. Very helpful and friendly Front Desk staff. Tasty Breakfast and active coordination by Taran. Overall cleanliness level very Good

Owner Response, 04 Juillet 2019

I am so happy to hear you enjoyed your stay with us! I will be sure to let Taran know about your kind words. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Mother/Daughter Getaway"
JassieKak, 29 Juin 2019

We came from the Okanagan to see Oprah at Roger's. The staff were incredibly friendly, helpful and accomodating. The hotel was clean. The amenities were all on point. It was a great stay! I'd happily come again.

Owner Response, 29 Juin 2019

Thank you so much JassieKak for the review!! I am overjoyed to hear that you had a great mother/daughter getaway stay with us, and that you had an amazing experience with our wonderful team. We are very excited to have you stay with us again in the future!! Yours Truly, Shawn Vink Front Office Manager

"Breakfast Staff"
J11959, 29 Juin 2019

The breakfast staff was excellent. Taran was especially nice, she helped my daughter and I with our dietary preferences and to inquire each morning how our day went. The breakfast choices were plentiful

Owner Response, 29 Juin 2019

Thank you J11959 for the wonderful review!! I'm so happy to hear that you enjoyed our variety of breakfast options and it's so great to hear that Taran was able to assist you and your daughter with your dietary preferences. We look forward to seeing again soon!! Yours Truly, Shawn Vink Front Office Manager

"Breakfast staff!"
Jody M, 29 Juin 2019

We stayed 2 nights here and the breakfast staff for the complimentary breakfast were just amazing especially Taran! They were so helpful with providing for our dietary needs and making sure we had enough to eat

Owner Response, 29 Juin 2019

Thank you so much Jody M for the review!! I am so delighted to hear that you had a great experience with our breakfast staff, especially Taran. I will be sure to pass on your compliments to the staff. We hope to see you again!! Yours Truly, Shawn Vink Front Office Manager

"great service leads to comfort."
Frederick R, 24 Juin 2019

Front desk and breakfast staff (especially Taran) were exceptionally friendly. All our concerns were responded to promptly and efficiently. We were given accurate directions to the sky train which took us right downtown where all the action is.

Owner Response, 24 Juin 2019

Thank you for your review Frederick. I am so pleased to hear you felt comfortable during your stay with us. We appreciate you choosing our hotel and look forward to seeing you again in the future! Yours Truly, Jenni-lynn Hadley General Manager

"Exceeded Expectations"
Heather L, 23 Juin 2019

This was our last hotel on our vacation and we weren't expecting much since we didn't have any activities planned and weren't close to any tourist attractions. The breakfast and kitchen staff were very helpful and the facility was clean. The swimming pool was nice as well. The only thing I'd change is less chlorine in the hot tub.

Owner Response, 23 Juin 2019

Thank you for taking the time to leave us a review Heather. I am so happy to hear you found us 5 out of 5! We hope to see you again in the future should you visit our area again! Yours Truly, Jenni-lynn Hadley General Manager

"Great service"
Kenny K, 16 Juin 2019

Taran and Nav were very kind and provided great customer service. Breakfast was fully stocked all for days we were. Check in was a little confusing as we had booked through hotel.com and our reservation was cancelled by the hotel. Nav quickly took car of us and even saved us a little money. That being said we missed out on the hotel rewards program. No biggie. Overall very clean and pleasant

Owner Response, 16 Juin 2019

We appreciate the great feedback, We are glad Nav was able to help you in this confusion and we were able to provide you with a great stay. We will definitely pass on the awesome feed back to Nav and Taran. Hope to see you again! Yours Truly, Management

"Clean & Comfortable"
LizzieBeMe, 14 Juin 2019

Read the reviews before booking and they are accurate. we were there for 3 nights Clean, comfortable rooms. Friendly staff. Nice touch of having notes left by house-keeping great breakfast selection A little further from Vancouver than we were expecting. Located at a fairly busy intersection. Not a lot within easy walking distance.

Owner Response, 14 Juin 2019

Thank you for the review LizzieBeMe. I'm so happy to hear that our great reviews lead you to an excellent stay with us. We hope you stay with us again when visiting the area!! Yours Truly, Shawn Vink Front Desk Supervisor

"road trip"
Vacation286229, 13 Juin 2019

This good hotel is part of the ever-reliable chain. It is handy for the main highway and access to the downtown skytrain. We were well-served at breakfast by the friendly waitress Taran. Indeed, all the staff made for a pleasant stay.

Owner Response, 13 Juin 2019

Thank you for the review Vacation286229. Happy to hear that you had a pleasant stay with us and that you enjoyed the breakfast and the assistance of our amazing breakfast attendant Taran!! We look forward to seeing you again in the future!! Yours Truly, Shawn Vink Front Desk Supervisor

"Was charged for smoking inside when we never did"
deepak g, 11 Juin 2019

Was changed extra 120 for smoking inside when we never did and we even complained on arrival that the hallways and room smelt like weed and next day we were charged 120 for smoking but we never did. Owners son charged us for somthing we didnt do.... MONEY GRAB DO NOT STAY HERE

Owner Response, 12 Juin 2019

Thank you for your review Deepak. Unfortunately in your case after further inspection of the security footage and the room after check out we charged the additional amount. This was due to someone in your party smoking in the room and we are a 100% non-smoking property. If you have any other concerns of this matter feel free to contact us via email [email protected] Yours Truly, Management

"Exceptional Experience!"
JudithMBD, 11 Juin 2019

We loved our stay at the Best Western King George Inn & Suites. Staff members were remarkable...extremely friendly, efficient and professional. We were especially impressed by Taran! She was incredibly kind, helpful, compassionate and absolutely delightful! Our room was clean and comfortable, and the Inn was located close to the transit line. We would definitely return!

Owner Response, 11 Juin 2019

Thank you so much JudithMBD for taking time out of your day to write us a review!! I'm delighted to hear that you loved your stay with us and thank you for your kind words about our staff especially Taran, I'm glad they all made your visit enjoyable. We hope to see you again soon when you visit the area!! Yours Truly, Shawn Vink Front Desk Supervisor

"It was a great stay at best Western King George Inn & Suites"
Mohsin Ali K, 11 Juin 2019

Overall my stay at Best Western King George was wonderful but more wonderful experience I had at the Breakfast service at Best Western King George was a very wonderful and a great experience specially the attendant serving and seeing over on She was awesome and very helpful her name is Taran She is very helpful and very wonderful lady she took very good care of my stay Taran was very helpful and she went out of her way to make my stay excellent I really appreciate no service she always came and asked if we need any thing I am very thankful for her service please let her know that I said thank you and she is very awesome attendant At your hotel Thanks

Owner Response, 11 Juin 2019

Thank you Mohsin Ali K for the wonderful review!! I'm so happy to hear that you had such a great experience with our amazing breakfast attendant Taran. We are very proud to have her as part of our team. I'll be sure to pass on your glowing review to Taran. Hope to see you again soon!! Yours Truly, Shawn Vink Front Desk Supervisor

"Amazing service"
Maya A, 07 Juin 2019

I stayed mon-fri at the best western and am very impressed with the overall experience. The rooms were very clean, and the service was impeccable. Every morning Taran Gurjit greeted me with a smile and made sure I had all of the bananas I needed ;)

Owner Response, 07 Juin 2019

Thank you so much Maya A for taking the time to write a review about your stay. Happy to hear that you had a great experience especially with our wonderful breakfast team Taran and Gurjit. I'll be sure to let them know how much you appreciated the bananas!! We hope to see you again!! Yours Truly, Shawn Vink Front Desk Supervisor

"Absolutely amazing"
Raurie, 05 Juin 2019

We had a fantastic time at this hotel. The staff was amazing, the hotel was clean, we loved the breakfast. Every morning when we went to breakfast, we got a smile, a good morning and genuine interest in conversation. I would stay here again and would definitely recommend it to anyone.

Owner Response, 05 Juin 2019

Thank you so much Raurie for the review!! We are ecstatic to hear you had a fantastic stay with us and I'm overjoyed to know you had a great experience will all of our staff including our wonderful breakfast attendant Taran!! We are very grateful you chose to stay with us and very appreciative of recommending us to others. We look forward to having you with us again in the near future!! Yours Truly, Shawn Vink Front Desk Supervisor

"Repeat Business"
cccchhh, 05 Juin 2019

Friendly, efficient desk staff, very welcoming. Housekeeping always happy to help. Taran's breakfast service is excellent. Repeat business customer receive warm welcome and even a Christmas thank you card every year.

Owner Response, 05 Juin 2019

Thank you cccchhh for taking the time to write us a review!! I am delighted to hear you enjoyed yet another stay with us, we are very grateful!! I'm also very happy to see our amazing staff recognized, they all work very hard. We look forward to seeing you on your next visit! Yours Truly, Shawn Vink Front Desk Supervisor

"Great Stay at the Best Western"
Exploration541587, 01 Juin 2019

My daughter & I had a great stay at Best Western King George Inn & Suites last week. The service was exceptional by all. We juggled a baby, 2 rooms, & a work schedule for 5 days and it all worked out well. Special thanks to TARAN in the Breakfast lounge. She was so helpful setting up the baby at the table every morning. The food was delicious and the place was very clean & well kept. Thanks to the girls who cleaned the rooms as well. And the guys on the desk were AMAZING!!

Owner Response, 01 Juin 2019

Thank you so much for taking the time to leave us such a wonderful review! I'm glad we were able to make your stay enjoyable and all that juggling worked out well!! I'm so happy to see our amazing staff recognized, I will be sure to let everyone especially Taran know that you had a great experience with them. I am thrilled to hear you had a great stay with us and I hope we will see you again soon! Yours Truly, Shawn Vink Front Desk Supervisor

"Could not have been nicer!"
leawatkins, 31 Mai 2019

We stayed one night at the King George and we would definitely stay again if in the area. We were greeted by NAV, one of the nicest and most dapperly dressed young men we have met in a long time. He was very friendly and helpful. He soon realized that he has family in our hometown so we had a nice conversation. The room was very clean, comfortable and had everything we needed. There are nearby restaurants and this was a good location for driving out to the ferry the next day. It also is a good location if you are going to downtown Vancouver. Breakfast was fine and the host, Taran was very helpful and friendly. Thank you for a great stay!

Owner Response, 31 Mai 2019

Thank you so very much for your lovely review leawatkins!! Nav was very happy and appreciative to read your review and he enjoyed the conversation he had about your hometown. Glad you had a great experience with Taran in our breakfast room as well. Thank you again for taking the time to leave your review and we hope to see you again on your next visit to our area!! Yours Truly, Shawn Vink Front Desk Supervisor

"Fabulous customer service, comfy beds"
GundersonFamily, 31 Mai 2019

Fabulous customer service, they go above and beyond. The hotel was clean, the rooms were updated and the beds were comfortable. The lady at the front desk was on by herself, she was so helpful and despite being the only staff member she still fulfilled all of our requests without any problem.

"Excellent stay"
John S, 22 Mai 2019

Highly recommend it and will stay again at this hotel on my next visit . All the staff were very pleasant , rooms were very clean and service was excellent . Every morning splendid , very friendly especially from Taran.

Owner Response, 22 Mai 2019

Thank you John S. We are delighted to hear you enjoyed your stay with us!! Thank you very much for sharing your experience!! We appreciate you taking the time to write your review and recommending us to others. We look forward to seeing you on your next visit!! Yours Truly, Shawn Vink Front Desk Supervisor

"amazing stay"
mandeepdhillon79, 21 Mai 2019

Went for a wedding and stayed here, was a great experience. Very friendly and homely staff that helped us so much special thanks to Taran for taking great care of us. Will definitely have to return soon.

Owner Response, 21 Mai 2019

Thank you so much mandeepdhillon79 for taking the time to write us a review. I am happy to hear you had a great experience with us especially Taran. I will let all the staff know how much you enjoyed your stay!! We hope to see you again soon!! Yours Truly, Shawn Vink Front Desk Supervisor

"No worries"
Compass47488094153, 20 Mai 2019

Price was bit high since I use your hotel for business purpose with lower rate. Hopefully more rooms less budget may be better. You ask too many questions for survey since many items are duplicated and may be answered differently.

Owner Response, 20 Mai 2019

Thank you for taking the time to write a review of our hotel. We appreciate your feedback!! Yours Truly, Shawn Vink Front Desk Supervisor

"Great Value"
230tvt, 19 Mai 2019

The whole experience was positive. From check in, room service, and dining area the service was great. In the Dining Room, the service of Taran/ Gurjeet was friendly, courteous and highly responsive to all the needs of people eating there.They really showed they cared.

Owner Response, 19 Mai 2019

Thank you 230tvt for taking time out of your day to write us a review!! I love to hear that you had a great experience with us and thank you for the wonderful words about Taran and Gurjeet, I'll let them know how much you appreciated them. Thank you again and we hope to see you again in the near future!! Yours Truly, Shawn Vink Front Desk Supervisor

"Enjoyed Our Visit"
wemblelw63, 15 Mai 2019

On a quick trip for a course. Lovely hotel. Very nice welcome at the reception desk. Friendly lady! Spacious clean room. Very comfortable. Breakfast was delicious! Nice selection and the sausages were excellent!! Taran the breakfast attendant was very nice and attentive to all that arrived for breakfast. Thank you!

Owner Response, 15 Mai 2019

Thank you for the review wemblelw63. Very happy to hear you enjoyed your visit with us, and that you loved our breakfast and the sausages!! we hope to see you again soon!! Yours Truly, Shawn Vink Front Desk Supervisor

"Very nice"
joymA5847SO, 10 Mai 2019

A very nice place to stay. A lovely Phillipino woman checked us in and mentioned she had family from our city. A pleasant welcome indeed. The room was very clean, comfortable beds, laundry facilities were an added bonus. Breakfast was the standard continental but the coffee was excellent! A young woman named Taran makes sure you are completely taken care of. I recommend this hotel if ever in Surrey!

Owner Response, 10 Mai 2019

Thank you for the review. I'm so delighted to hear that you had a great experience with Nina at check in and Taran during breakfast, those two are amazing members of our team. Glad you had an enjoyable stay and we hope to see you again soon when you are in our area!! Yours Truly, Shawn Vink Front Desk Supervisor

"Appreciate Ms Ravinder Kaur"
sidaks2019, 08 Mai 2019

Hello All, I would like to appreciate Ms. Ravinder KAur in housekeeping who made my stay memorable. She is a very gentle, respectful and helping lady. This is my second stay in the last four months and each time she showed the same respect and sense of helpfulness.

Owner Response, 08 Mai 2019

Thank you so much sidaks2019 for the review and the thoughtful and kind words about our housekeeper Ravinder. I'm overjoyed to know that she made your stay memorable. I will make sure she knows how much you appreciated her. Thank you for choosing to stay with us!! Yours Truly, Shawn Vink Front Desk Supervisor

"Great staff, comfortable rooms"
GillianS1327, 06 Mai 2019

We have stayed here many times when visiting family. The front desk staff are friendly and accommodating,. The breakfast has many good options, including several gluten free bread/cereal/muffins. Taran was particularly accommodating and very helpful. Highly recommended,

Owner Response, 06 Mai 2019

Thank you Gillians1327 for taking the time to write a review. I'm glad you had another great stay with us and thank you for the lovely comments regarding our staff, especially Taran. It means a lot to all of us to know that you highly recommend our hotel, we appreciate it!! Yours Truly, Shawn Vink Front Desk Supervisor

"Wonderful first-time stay experience"
YuktiS99, 06 Mai 2019

One of the best hotel experiences I have had! Though I stayed with my family for 2 weeks, it never seemed like we were staying at a hotel. The affectionate behavior of the staff (including front desk) was heart-warming. Taran, the sweet girl at the breakfast would greet us everyday with a warm smile and greeting. She was such a joy to speak to and share India stories! Nav, Nina, and Shawn at the front desk would check on our everyday itinerary to make sure we were experiencing our travels in Vancouver in the best possible manner. Almost half of the itinerary was created over conversations with Nina and Shawn (Thank You!!). They have a fantastic understanding of the city and happily shared their personal travel experiences which helped me plan my travels better. Vancouver weather is quite famous to be wet, sunny and dry all in the same day. They were sweet to recommend what day should we visit Victoria/whistler and distant places and My parents and I look back at the stay with such fondness and joy. Thank you so much, everyone, for giving us a beautiful memory. I will be sure to recommend the hotel to all my friends and family traveling to Vancouver. Location wise, the hotel is in the heartof, Surrey. Very close to the Skytrain (12 minutes by bus) and 45 minutes to Downtown.

Owner Response, 06 Mai 2019

Thank you Yukti for taking the time to write a very thoughtful review. We are all very proud that your visit with us was one of the best hotel experiences you have had. We have a fantastic team and I'm happy they were giving the customer service we take pride in. I'm elated to know you had a great time interacting with Taran in the mornings, she is amazing in the breakfast room. I'm absolutely thrilled to know you had such an enjoyable time here in B.C. and it was our honor and pleasure to assist you in planning out places to check out and to share our own unique experiences of those places. Thank you again for taking your valuable time to give us your feedback on your stay. We are very grateful you chose to stay with us and very appreciative of recommending us to your friends and family. We look forward to having you with us again in the near future. Yours Truly, Shawn Vink Front Desk Supervisor

"Great stay reasonable price"
Jen B, 02 Mai 2019

Favourite vancouver area hotel. Easy location for transit. Safe enough area. Clean, comfortable, and the most hospitable staff we have ever had in a hotel. Generally the front desk staff remember us and ask us about what shows we are returning for. Personal notes from the cleaning staff. Breakfast staff are consistantly friendly (this stay was a Taran who checked on our wants and needs). We even received a personalized christmas card a couple of years ago because we stayed so frequently:)

Owner Response, 03 Mai 2019

Thank you for taking the time to write us a review Jen B. I am so happy to hear that we are your favourite Vancouver hotel and that you had a great experience with our staff!! We are very thankful that you stay with us often when you are in the area. We hope to see you again soon!! Yours Truly, Shawn Vink Front Desk Supervisor

"best little hotel in surrey"
MarileeS14, 29 Avril 2019

EXCELLENT hotel. My home away from home. Everything is close by, but the best is the STAFF! Always there for you. Clean rooms, working amenities and a great breakfast. I have stayed with this hotel since it opened and it just keeps getting better. Superb hotel for your buck!!!!

Owner Response, 29 Avril 2019

Thank you so much for your delightful review MarileeS14!! So happy to hear that you always have a great experience with our amazing staff. We are very appreciative of your business since the day we opened and we always look forward to seeing you!! Yours Truly, Shawn Vink Front Desk Supervisor

"Excellent place for a family"
Regina1235, 28 Avril 2019

The best place for a family. Friendly staff and perfect services. We enjoyed the breakfast buffet which prepared by a lady named Taran, who is very friendly and helpful. Individuals at the front desck were very helpful and professionally deal with any problem customers face.

Owner Response, 28 Avril 2019

Thank you Regina for the thoughtful review!! I'm so happy to hear that you and your family had a great stay with us. Glad you enjoyed the breakfast and your experience with Taran and the rest of our staff!! We hope to see you again soon!! Yours Truly, Shawn Vink Front Desk Supervisor

"Great Place to Stay in Surrey"
Sonjapeegee, 26 Avril 2019

Great place to stay! The room was clean and the staff were very helpful in directing us to nearby amenities. The continental breakfast was included in our room rate and had a variety of food for both my husband and I to enjoy. We would definitely stay here again!!

Owner Response, 26 Avril 2019

Thank you for your recent review Sonjapeegee!! So happy you had a great stay!! We hope to see you again soon!! Yours Truly, Shawn Vink Front Desk Supervisor

"Excellent Stay!"
Marisa B, 23 Avril 2019

Came in later in the evening, but Nina- I believe, was at the front desk and was on the ball. Treated my sister and I so well, the beds were very comfy, breakfast was excellent. Will definitely stay here my next visit to Vancouver

Owner Response, 23 Avril 2019

Thank you for your kind words Marisa B. I am delighted to hear you and and your sister had a great experience with Nina and that you enjoyed your stay with us! We look forward to seeing you again!! Yours Truly, Shawn Vink Front Desk Supervisor

"A real gem"
Echonuker, 22 Avril 2019

This hotel's staff puts customer service at the top of their priority list. Great people, very attentive. The complimentary breakfast was terrific. Taran was there to make sure you were happy with everything. The rooms were clean and comfortable. Each day the housekeeper left a note thanking me for staying and wishing me a great day. I didn't wander the area on foot (this is Surrey, after all) as I was by myself, so can't comment on surrounding amenities.

Owner Response, 22 Avril 2019

Thank you so very much Echonuker for taking time out of your day to write a detailed review about your stay with us!! I am delighted to hear you enjoyed your stay with us. I will be sure to display your review for all the staff to see! It's so great when I can show them how their customer service is recognized! We hope to see you again soon! Yours Truly, Shawn Vink Front Desk Supervisor

"Family wedding weekend"
T B, 21 Avril 2019

Very clean, excellent breakfasts, and friendly service! Although it was a little pricey, we would definitely stay here again. Although it is not within walking distance of much, the Robins Donuts next door could come in handy. However, the hotel even has complimentary cookies and fruit by the door!

Owner Response, 21 Avril 2019

Thank you T B for taking the time to leave us a review. We are happy to hear you enjoyed our friendly service and our breakfast!! We hope you will visit us again soon!! Yours Truly, Shawn Vink Front Desk Supervisor

"A Lot of Effort Goes Into Assuring a Good Stay!!"
Marietta P, 18 Avril 2019

We had a lovely reception - check in was pleasant and we were able to check in early by calling ahead. They have fruit in the lobby at all hours and the breakfast room is open throughout the day for guests to help themselves to coffee and juice. Cookies are set out around 1500 daily. There is a fruit bowl in the lobby that is always full. They do a super job of making you feel welcome. As diamond select, we received a lovely upgrade to a suite that was very, very nice. The furnishings were all in good shape and the room included a full kitchen area with all of the utensils needed for cooking - to include a four hob cooktop. They have a Keurig machine and stock all the K-cups you would need - including a bold choice. The cleaning team seems to be constantly busy up and down the halls and in the rooms keeping everything nice and clean. They serve a hot breakfast of scrambled eggs, bacon (one day they had sausage), yogurt, bread, pastries, waffles and cereal. It is nice to have and everyone can find a little something to get them going in the morning. We will happily return.

Owner Response, 18 Avril 2019

Thank you so much Marietta for taking the time to write a wonderful and thoughtful review. I am absolutely thrilled to hear you enjoyed your stay with us. Since we've put out fruit and cookies in the lobby it has been a big hit with our guests, glad you enjoyed the wide variety of breakfast items also. Thank you again for taking time out of your day to write this thorough review. We would be delighted to see you again on your next visit to our area!! Yours Truly, Shawn Vink Front Desk Supervisor

"Long Stay"
Meander05616676719, 17 Avril 2019

I needed a hotel for a long stay. I chose this hotel for its closeness to shopping, parks, and rapid transit into Vancouver. Check in was smooth and staff welcoming. Housekeeping staff are hardworking, cheerful, and responsive to requests. The included breakfast is generous and varied, both hot and cold choices. Because of the long stay, I noted that the high standard was consistent. I enthusiastically recommend this hotel.

Owner Response, 17 Avril 2019

I'm delighted to hear you enjoyed your stay with us! We are a popular location for travelers who commute to Vancouver to do sightseeing etc. We are centrally located near the malls and parks which makes it convenient. I am also happy to hear you enjoyed our staff and your experience overall!! We look forward to seeing you again in the future. Thank you for your review!! Yours Truly, Shawn Vink Front Desk Supervisor

"Very clean. Great staff. Great hot breakfast"
Stay67390763551, 16 Avril 2019

Our visit consisted of 11 days. Would go back and stay for a month without a second thought. I needed a vacation as I care for a mom with Alzheimer's and my sister in BC took over her care while I relaxed. I enjoyed the pool. The hot tub was the best. No I think breakfast was the best. Thank you

Owner Response, 16 Avril 2019

Thank you for taking the time to write a review. I'm glad you had a relaxing 11 days with us and enjoyed your stay!! We hope to see you again soon!! Yours Truly, Shawn Vink Front Desk Supervisor

"Nice room, nice staff, close to transportation"
kpl200, 13 Avril 2019

The room was nice The staff were very nice and helpful. This property is close to public transportation (a couple different bus lines). It was great being able to convert currency from US to Canadian.

Owner Response, 13 Avril 2019

Thank you for taking the time to offer us a review. I am delighted to hear you enjoyed our hotel. We look forward to seeing you again very soon! Yours Truly Shawn Vink Front Desk Supervisor

"Soccer Tournament"
Maps03416939972, 04 Avril 2019

We stayed here when attending the Adidas Cup soccer tournament in Surrey. Great stay but we were placed beside the kitchen and were awoke at 5 am every morning with people preparing breakfast. Everything else was great but we were told we couldn't change rooms as they were full.

Owner Response, 04 Avril 2019

Thank you Maps03416939972 for taking the time to write a review regarding your experience with us. I am disappointed to hear that we weren't able to put you in a quieter room. We hope you give us another try next time you are in the area!! I am glad to hear that everything else was great with your stay with us!! Yours Truly Shawn Vink Front Desk Supervisor

"Excellent Hotel Breakfast server TARAN"
Longshanks32, 01 Avril 2019

Staff is friendly and professional. Sharanjeet was excellent keeping our room clean and spotless during our stay, Taran was always friendly and helpful when having breakfast. The breakfast room was well stocked, clean, and comfortable. Pool and hot tub weere great to relax in the evening.

Owner Response, 01 Avril 2019

Thank you for taking the time to leave us a review! I am delighted to hear you enjoyed our friendly and professional staff. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Breakfast server TARAN"
geraldlightburn, 01 Avril 2019

We were in Burnaby for the Shun Yun Show which was excellent We had great service from the front desk and the breakfast room. The selection was really good pancakes waffles good selection of Jams hot and cold cereals,bacon, sausage, egg,juice, coffee, tea the service was excellent Taran was very helpful in the breakfast room. She helped me with finding the hot water and the butter for my waffles very pleasant young girl Taran is definitely a keeper lovely smile too thanks for all your help Taran hope to see you again

Owner Response, 01 Avril 2019

Thank you for your kind words regarding Taran. We will be sure to show her the review. We hope to see you again soon on your next visit to our area! Thank you! Yours Truly, Jenni-lynn Hadley General Manager

"Breakfast and Cleanliness"
Discover55151845843, 30 Mars 2019

Hotel is very clean and well maintained. Sarieka's efforts to keep our room fresh and clean were certainly noticed. She kept our room in top notch condition. Also, Taran went out of her way to make our breakfast experience very enjoyable. The breakfast room was neat and tidy, well stocked, and decorated tastefully. We had a very positive experience.

Owner Response, 30 Mars 2019

Thank you for taking the time to write us a review!! It's great to hear feedback about our amazing staff!! I'll be sure to let Sarieka know that you appreciated her efforts in keeping your room clean and maintained during your visit. I'll also let Taran know how much you enjoyed your breakfast experience with her. So happy that you had a positive experience visiting us and we hope to see you again in the near future!! Yours Truly, Shawn Vink Front Desk Supervisor

"Cleanliness and Breakfast"
Travel02287958100, 30 Mars 2019

Very clean hotel. Guest room was well maintained by Sarieka . First class service.Taran made our breakfast experience very enjoyable. The breakfast room was well stocked, clean, and comfortable. Well done by all staff.

Owner Response, 30 Mars 2019

Thank you for taking the time to offer us a review. I am glad you had such a great experience with both Sarieka and Taran. I am also happy to hear you enjoyed your stay with us. We hope to see you again when you are in our area next!! Yours Truly, Shawn Vink Front Desk Supervisor

"Great hotel at a reasonable price."
Lorraine T, 28 Mars 2019

The BW on King George is so central for us visiting an ill relative and it is more reasonable than any hotel closer to Vancouver. The staff is very helpful and smiles abound. The free breakfast in the morning is a great way to start the day with dinner plate size waffles, eggs and bacon or sausage, fruit, toast ,yogurt, coffee, juice and anything else you could think of. Taran who is there smiling every morning is a happy wonderful addition to the hotel.

Owner Response, 28 Mars 2019

Thank you for your lovely review. I am delighted to hear you enjoyed our hotel and staff. We look forward to hosting you again! Yours Truly, Jenni-lynn Hadley General Manager

"Friendly and Accommodating!"
Carolynn M, 27 Mars 2019

My husband had a recent stay at BWKGI@S and we were quite pleasantly surprised by the high quality and standards of this little hotel. Very pleasant front desk for check in and check out! Rooms were up to date, linens were fresh and generously supplied, as well as toiletries. The pool and weight room were neat and clean with adequate lighting and sitting. The only thing with this area is that there is no washroom in that particular area. Loads of large fresh towels are provided with an open shower area. Breakfast room was clean, cheerful with so many choices! Staff was courteous, smiling and very accommodating (Taran would greet us with a smile, find us a table and assist with anything else we could possibly want! Coffee machine offered 3 different kinds of decaf! A real bonus for those of us who can't drink caffeine. Housekeeping were friendly and ready to supply our every need. General staff would greet us, no matter what area of the hotel we were in. We could always find parkiing and the hotel was very quiet.

Owner Response, 27 Mars 2019

Thank you so much for an amazing and thoughtful review. I am absolutely thrilled to hear you enjoyed your stay with us AND most importantly our customer service. We have an excellent team here!! I will be sure to pass your comments on to them!! Thank you again for taking time out of your day to write this thorough review. We would be delighted to see you again on your next visit to our area! Yours Truly, Shawn Vink Front Desk Supervisor

"Another very good stay"
Ed H, 26 Mars 2019

We have stayed at this hotel on a few occasions over the past few years, usually for soccer team tournaments. This time we stayed just for a family overnight after returning from another trip. The hotel is clean, well maintained, with friendly front desk staff and housekeeping staff, comfortable beds, good wifi, clean bathroom with lots of high pressure hot water, well set up parking, and a decent breakfast. There is perhaps not as much variety as we would like for the breakfast, but it provides a good basic meal. The hotel is close to some restaurants like Swiss Chalet within walking distance, and definitely centrally located to drive to others. Despite the busy street, the room was very quiet. The price is very reasonable. Overall, we have not been disappointed in this hotel in the past and it was good again. We will definitely stay here again..

Owner Response, 26 Mars 2019

Thank you Ed H for taking the time to write us a thoughtful review!! I am delighted to hear you enjoyed yet another stay with us!! I'm also very happy to see our amazing staff recognized, they all work very hard. We look forward to seeing you again soon! Yours Truly, Shawn Vink Front Desk Supervisor

"My Best Wesytern Stay in B.C."
Road57404960938, 17 Mars 2019

As usual B.W. Went beyond their way to make my stay as comfortable as I would like. My ONLY choice of stay in B.C. Period. I did not have a reservation as I was supposed to stay with family but when there is B.W., choice was simple. I came in late Saturday night and they were able to find a room for me.

Owner Response, 17 Mars 2019

Thank you so much Road57404960938 for the review. I'm so happy that you had a comfortable stay and very grateful that you continue to choose us and Best Western as your choice hotel when visiting the area. I'm glad we were able to accommodate you. We look forward to seeing you on your next visit!! Yours Truly, Shawn Vink Front Desk Supervisor

"Always a great stay"
April A, 17 Mars 2019

We come here twice a year and all the staff are very welcoming and accommodating. The rooms are comfortable and clean. The breakfast staff Taran and Gurjit are always warm and helpful and willing to get you anything you need. I definitely recommend staying here.

Owner Response, 17 Mars 2019

Thank you April A for choosing to stay with us again!! I am very delighted to hear you continue to enjoy our hotel, staff and amenities. I'll be sure to let Taran and Gurjit know how much you appreciated them. We look forward to seeing you on your next visit!! Best Regards, Shawn Vink Front Desk Supervisor

"Great service!"
Global748078, 17 Mars 2019

Excellent hotel with friendly staff and great service. The complimentary hot breakfast is wonderful. Taran and Gurjit made sure I had everything I needed by offering gluten-free options! The room was very comfortable with Keurig coffee machine, microwave and fridge...everything we wanted. We will definitely stay again!

Owner Response, 17 Mars 2019

Thank you Global748078 for your lovely comments regarding our staff, especially Taran and Gurjit. I am happy to hear you enjoyed our hotel and our service including our breakfast. We hope to see you again soon!! Best Regards, Shawn Vink Front Desk Supervisor

"Emergency stay"
Passenger66198334222, 13 Mars 2019

We had to stay at a few hotels do to a flooding at home and found that the Best Western was the best place to stay at and will stay there again without hesitation. The room was clean and bed was very comfortable and the breakfasts were excellent.

Owner Response, 13 Mars 2019

Thank you for your recent review! I am so sorry to hear about the flooding. I'm glad we were able to accommodate you and I'm very happy you enjoyed your stay with us. We hope to see you again soon! Yours Truly, Shawn Vink Front Desk Supervisor

"Very Accomodating Hotel"
Cold W, 09 Mars 2019

We really enjoyed are stay! The staff was really friendly and nice especially Nina, Taran, Gurjit! The swimming pool and hot tub really liked my son. If we're going back next year in Vancouver we will definitely choose to stay here at Best Western. You guys are Awesome! Thanks

Owner Response, 09 Mars 2019

I am so pleased to hear you enjoyed your stay with us. Thank you for your kind words about our staff especially Nina, Taran and Gurjit. We have such an excellent team here that works very hard. I will be sure to show them your review. I'm also very glad that your son enjoyed our swimming pool and hot tub. We look forward to seeing you on your next visit to our area. Thank you again for taking the time to write your review. Yours Truly, Shawn Vink Front Desk Supervisor

"Our GOTO place when we visit Surrey!"
LizH1821, 07 Mars 2019

Great service and very convenient location! We have family in Surrey and visit often. We really enjoy our stay here. The breakfast staff is very friendly and helpful (Taran and her co-worker were awesome!) Other things I liked: They gave us a room with a kitchenette when we asked, the rooms are clean and they will give you things you need, they have vegan and GF options, they give you good quality fruit and water to go and they really seem to care about you having a great stay there. I've stayed here about 10 times and the new management is even better than before. Thanks Best Western Surrey for taking good care of us! :-))

Owner Response, 07 Mars 2019

Thank you for choosing to stay with us again when you come out to visit family and for taking the time to leave a great review for the Trip Advisor Community. I am delighted to hear you continue to enjoy our hotel, staff and amenities and I'm glad we were able to accommodate you with a kitchenette room when you asked. Thank you also for your lovely comments regarding our breakfast staff including Taran . I will be sure to display your review for the staff to see!! We look forward to hosting you again on your next visit to the area!! Yours Truly, Shawn Vink Front Desk Supervisor

"Wonderful Stay"
184ash, 06 Mars 2019

Had a great time staying here! Room was quite spacious and beds neatly done. Breakfast was decent too and the girl named Taran is doing a wonderful job there. She took good care of us and even offered to make waffles too! Would definitely be back :)

Owner Response, 06 Mars 2019

Thank you so much for taking the time to offer us a review. I am happy to hear you had a great time staying with us! I will be sure to let Taran know you appreciated her service. We hope to see you again soon! Yours Truly, Shawn Vink Front Desk Supervisor

"Friendly staff Good breakfast"
MMN888, 06 Mars 2019

Nina from the front desk has been very helpful with our booking and our check out. She made sure our stay is a pleasant and enjoyable one. Taran , staff in the dining room has been very good to us. Makes our breakfast an enjoyable one.

Owner Response, 06 Mars 2019

Thank you for taking the time to offer us a wonderful review. I'm glad your stay was pleasant and you enjoyed your time here with us. I'm very happy to see our amazing staff recognized, I will be sure to let Nina and Taran know that you had a great experience with them. Yours Truly Shawn Vink Front Desk Supervisor

"Home away from home"
Petronellatart, 06 Mars 2019

This is one of the better hotels we've stayed at. From the moment we walked in the door to the minute we left, the staff we encountered were all very pleasant and helpful. We had a slight problem with the room we were originally assigned, but since we checked in early enough the front desk clerk (I believe his name was Shawn, but I'm terrible with names) was able to get us a different room which was just as nice if not better. I got the sense the hotel staff actually cared for the comfort of its guests because we put out the "Do Not Disturb" sign while we were there and housekeeping left us a note to let them know if we needed anything. We also saw a maintenance worker doing some touch-up painting, which told me they wanted to keep the hotel as nice as possible. We loved the whole feel of a small one-bedroom/studio apartment, as the sleeping area was an actual room, and the kitchenette area came equipped with most if not all the basics anyone would need (the usual appliances, plus a toaster, cooking utensils, mixing bowls, a colander, and other stuff). This made it easy (and healthier) for us to not have to worry about limiting ourselves to eating out or frozen dinners. Breakfast was the typical fare of cereal, pastries, yogurt, hard boiled eggs, waffles and the added bonus of scrambled eggs and sausage. Not the most extensive menu I've seen but they did offer gluten and dairy free options upon request. Definitely will consider this our first choice next time we come to Canada. Thanks Shawn and Nav, for making our stay very enjoyable.

Owner Response, 06 Mars 2019

We are very glad that you not only enjoyed your accommodations, but everything else as well. A home away from home is what Best Western King George strives to provide for guests. Yes, from the moment you make your reservation we are working to provide the best stay for you. Through guest feedback, knowledge and research we make every effort to provide the little things that matter and add up to the big picture. Thank you for taking your valuable time to give us feedback on your stay. We do look forward to having you with us again in the future. Jenni-Lynn

"Satistied with our stay"
Jenifer M, 03 Mars 2019

We got a room with 2 queen bed. The place is clean and the amenities are excellent. The pool was small but good enough for us - my husband, my 5 year old son and I. Our overnight stay includes a free breakfast buffet which is actually very good since we do not need to go out already. Overall, we had a delightful experience with our stay and would definitely come back!

Owner Response, 03 Mars 2019

Thank you Jenifer so very much for sharing your experience with us. I could not be happier to read your review today!! I am delighted to hear you enjoyed your stay, the pool and our breakfast. We hope to see you again soon on your next visit to our area. Thank you again for your review! Yours Truly, Shawn Vink Front Desk Supervisor

"Comfort stay"
nishithpatel123, 27 Février 2019

We stayed during 5th to 9 Feb 2019. Overall it was very good stay. I have visited 2nd time BC and both time I stayed in same hotel. Very friendly staff. Specifically we had good experience with Ms. Taran and Gurjeet.

Owner Response, 27 Février 2019

I appreciate you taking the time to write your review and are delighted to hear you enjoyed yet another stay with us!! We are so proud to have Taran and Gurjeet as part of our team! I will be sure to let them know that you had such a great experience with them. Thank you very much for sharing your experience!! We hope to see you again soon!! Yours Truly, Shawn Vink Front Desk Supervisor

"My stay in Best western king george"
Ganesh P, 26 Février 2019

I stayed there for 6 days. Room is good and neat. Well maintained. They have free breakfast, which was well managed by the staff Taran. Room service people are also friendly and does their job good. Overall a safe place to stay with some good restaurants nearby.

Owner Response, 26 Février 2019

Thank you so very much for your thoughtful review, I'm glad you enjoyed your 6 days with us and I'll be sure to let Taran and the staff know that you had such a great experience. We hope to see you again soon on your next visit to our area!! Yours Truly, Shawn Vink Front Desk Supervisor

"Great staff at this location"
Diane B, 25 Février 2019

The room was clean and adequate and there were supplies of shower items. The breakfast could have used more of a variety of cereal and some fruit yogurt would have been nice instead of the plan; however, Taran & Gorjit were very courteous and helpful and made us great waffles and asked multiple times how they could be of assistance.

Owner Response, 25 Février 2019

Thank you for taking the time to leave us a review. We are happy to hear you enjoyed our customer service! We hope you will visit us again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Great place"
Vacation10311311288, 20 Février 2019

Had a great time at Best Western King George. The Front Desk employee Shawn was super helpful and gracious about our check in and out times. The hotel was in a great location .. near the border and near the party we had to attend. Room was clean and the staff were helpful. Thank you!

Owner Response, 20 Février 2019

Thank you for your recent review and for your kind words about our staff and specifically Shawn. I will be sure to show him your comments. I am delighted to hear you enjoyed your stay with us! We look forward to seeing you again and having you become a regular at our hotel. Thank you again for taking the time to leave your review! Yours Truly, Jenni-lynn Hadley General Manager

"Clean, comfortable and wonderful staff"
Jayne O, 18 Février 2019

I've stayed at different Best Westerns and they've all been good but this stay was the best. The room was clean and comfortable and the pool and hot tub were very well maintained. ALL the staff were so friendly and helpful. Taran & Gurdit who looked after the breakfast room made sure the trays were full, the food was hot and Taran would come and check with us to see if there was anything else we needed. We didn't have a car so relied on the bus and skytrain. The bus to the King George train station is a 2 minute walk across the street from this hotel and we could take the skytrain to Metrotown in Burnaby or downtown Vancouver so this hotel is in an ideal location.

Owner Response, 18 Février 2019

Thank you for your lovely review Jayne. I am overjoyed that you found your stay with us to be the best so far! I will be sure to show the staff your wonderful review. We look forward to seeing you again in the future! Yours Truly, Jenni-lynn Hadley General Manager

"Comfortable rooms and helpful staff"
igotan, 14 Février 2019

I have stayed here multiple times and always enjoyed it. It's newly renovated and the rooms are clean and comfortable. The best part is the friendly staff. Nav, Nina and Shawn are always cheerful and go the extra mile to help every request. Highly recommended

Owner Response, 14 Février 2019

Thank you so much for taking the time to leave us such a wonderful review! I'm so happy to see our amazing staff recognized, I will be sure to let Nav and Nina know that you had a great experience with them. I am overjoyed to hear you had a great stay with us and I hope we will see you again soon! Yours Truly, Shawn Vink Front Desk Supervisor

"Clean"
Getaway64298753254, 14 Février 2019

This is the first time we have stayed in a Best Western. We will now only be staying at best western we travel often this hotel was awesome and really clean. The staff are awesome friendly always smiling. The breakfast room was awesome make your own waffles

Owner Response, 14 Février 2019

Thank you for your recent review! I am delighted to hear you enjoyed your first stay with us! We look forward to seeing you again and having you become a regular at our hotel. Thank you for again for taking the time to leave your review! Yours Truly, Jenni-lynn Hadley General Manager

"Clean"
JessicaHoschajew, 12 Février 2019

Super clean Awesome breakfast you can make your own waffles. Awesome staff very pleasant and helpful. Pool and hot tub clean with fluffy towels. Oh did I mention that there is free cookies in the lobby....

Owner Response, 12 Février 2019

Thank you so much for taking the time to leave us such a great review! I will be sure to show everyone here!!! The cookies have been a big hit, glad you enjoyed them. We look forward to seeing you again soon!!! Yours Truly, Shawn Vink Front Desk Supervisor

"Shocking"
Jim51519, 11 Février 2019

We returned to find the room door visably open with security bar preventing it from closing. Desk clerk had noticed, but failed to take action. Probably Housekeeping error. Luckily our valuables appeared to be intact. No safe in room.

Owner Response, 11 Février 2019

Our management team was very disappointed when we learned this happened to you. Unfortunately this was the result of a new team member who did not have previous work experience in a hotel setting. As soon as we learned this happened we spoke to all staff about our responsibility and ways we can to prevent this from happening again in the future. I am deeply sorry that this was your experience with us. My hope is that you will give us another try in the future. Thank you for your feedback. Yours Truly, Jenni-lynn Hadley General Manager

"Excellent staff always helpful ❤️"
Desaule T, 01 Février 2019

I enjoyed my stay.I think the staff where super cheerful and helpful. Taran was super kind thanks for all the help :). My room was plesent, clean, and comfortable. I stayed for a few weeks and the staff made me feel very welcome.

Owner Response, 01 Février 2019

Thank you very much taking the time to leave us such a great review! I will be sure to show everyone here! I am happy you felt welcome and we look forward to seeing you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Great Hotel AAA++++++++++++"
Seaside736431, 30 Janvier 2019

The hotel is clean and the rooms were awesome they had a fridge and microwave in them. Very friendly staff. The room was modern with very comfy bed. The area was good I felt safe.The hotel is located on 120 street with lots of stores around to shop. Very highly recommended!!!!!!!!

Owner Response, 30 Janvier 2019

Thank you for taking the time to leave us a review. I am very happy to hear that you enjoyed our hotel. I will clarify though that we are not located on 120th st. We are located on King George Boulevard. We hope to see you again on your next visit to our area! Yours Truly, Jenni-lynn Hadley General Manager

"Exilent breakfast "
669puneets, 29 Janvier 2019

The breakfast attended by taran was absolutely awesome with her breakfast service, she was amazing never seen a service like her before. Very friendly, kind, would very recommend coming to the best western.

Owner Response, 29 Janvier 2019

Thank you for your recent review! We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Hotel Staff Member"
Sidak S, 29 Janvier 2019

I would like to express my gratitude towards the hotel staff expecially Taran who has shown extreme hospitality in the cafeteria section during Break fast time. She ensured that I am starting my day with a smile with great service. Good work ans regards Gurpreet

Owner Response, 29 Janvier 2019

We are very proud to have Taran as part of our team! I will be sure to let her know about your review! Thank you for your kind words. Yours Truly, Jenni-lynn Hadley General Manager

"Great place for an extended stay!"
Owner_and_renter, 28 Janvier 2019

The kitchen suite I was in was very well appointed. The room was a good size, recently renovated (I think the whole hotel has been) and very clean. The front desk, buffet and cleaning staff were all very friendly and competent. The beds are top notch and the included breakfast was surprisingly good and with healthy options. The housekeeper, Sarika, who looked after my room was particularly friendly and competent.

Owner Response, 28 Janvier 2019

Thank you for taking the time to share about your stay with us. We are a popular location for extended stays and I am happy to hear we were able to make your stay comfortable! We hope to see you again in the future! Thank you again for your review. Yours Truly, Jenni-lynn Hadley General Manager

"The staff are great!!!"
T Jay B, 23 Janvier 2019

I have travelled to many hotels and this one is very good. I found the room clean upon arrival. Very fresh smelling hotel, even saw them washing the elevators walls. My cleaners do a great job everyday maintaining my room and ask politely if I need anything. Navdeep is an amazing cleaner she is very kind and understanding. Great communication and respect from ALL the staff.

Owner Response, 23 Janvier 2019

Thank you so very much for your lovely review! Navdeep was very touched to read your review. Thank you for taking the time to leave your review and we hope to see you again on your next visit to our area!! Yours Truly, Jenni-lynn Hadley General Manager

"curling weekend"
CribClub, 22 Janvier 2019

Our room was clean and quite roomy, staff were very friendly and accommodating, The breakfast was good with plenty of options thank you Taran who made sure breakfast was always running smoothly, with a lovely smile for all the guests. We also enjoyed the fitness facility including the pool and hot tub. We have stayed there before and definitely will again.

Owner Response, 22 Janvier 2019

I am delighted to hear you enjoyed your curling weekend with us! I will be sure to show Taran your lovely review. We hope to see you again on your next visit to our area. Yours Truly, Jenni-lynn Hadley General Manager

"House keepers"
Killernay, 19 Janvier 2019

A big thank you to housekeepers Sarika & Manpreet, keep up the great work and hospitality, your friendliness makes it an even better place to stay,once again thank you. Zzzzzzzzxxxzzzzzzxzzzzxzxxxxxxxxxxxxxxxxfgdggfgfddxghjbcdggghjjjkkhfffdghjkllhgghffhhnjifffgggggggggf

Owner Response, 19 Janvier 2019

Thank you for your lovely review. I will be sure to let both ladies know you had a wonderful stay because of them. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Great Staff! Thank you Taran"
Salmatravels, 11 Janvier 2019

I really enjoyed the stay at this location. They are SO incredibly CLEAN and the staff is AMAZING! In recent years, I have been diagnosed with celiac disease, and my dietary needs changed. The staff that day, Taran, had provided separate gluten-free baked items for me and also brought freshly scrambled eggs from the kitchen for me separately, as the previous set was sitting in a buffet warmer next to bacon- which is something that I can not consume due to religious requirements. Thank you, Taran, and best western for making me feel more at home! Lots of love from Edmonton, Alberta.

Owner Response, 11 Janvier 2019

Thank you for your lovely review! I will be sure to let Taran know you had a great experience with her. I am happy to let you know that we have upgraded our chafers now and moving forward the egg and meat products are now in their own separate warmers. We look forward to showing you on your next stay with us! We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Long term stay"
DSB5353, 08 Janvier 2019

I stayed at the hotel on a long term stay (2 months) and the conditions were excellent. Customer service was exhibited by all staff in a very caring and professional manner. This is a second time in five years that I have stayed here and would recommend this hotel without hesitation to anyone. One of the true highlights of the day started each morning with a friendly hello from Taran who works the breakfast area. She was so sincere and friendly each morning. She is a true asset to the hotel!! Don B.

Owner Response, 08 Janvier 2019

Thank you for your lovely review Don. We are so happy to hear your 2 month stay with us was excellent! I will be sure to let Taran know how great she made your mornings for you. We look forward to seeing you when your work brings you to our area again! Yours truly, Jenni-lynn Hadley General Manager

"A lovely weekend!"
HeatherHG97, 07 Janvier 2019

Shawn our front desk person made check in pleasurable, The breakfast host, Taran, was pleasant and kept the dinning room spotless and all the buffet items full and hot. We loved the pool for burning off energy after our car ride. Our room was clean and all the staff were pleasant and polite. We would go back again!

Owner Response, 07 Janvier 2019

I am delighted to hear you had a lovely weekend! We look forward to you returning for another getaway! Thank you for taking the time to leave your review. Yours Truly, Jenni-lynn Hadley General Manager

"disappointed"
jwswrs, 02 Janvier 2019

the room is fine, we have to go down twice to get the key activated. I have left my diamond ear stubs on the night table. I called the hotel, unfortunately the girl said nobody has seen them. I am 120% sure I left them on the night table, so there are only two possibilities, either the cleaning lady took them or she did not clean the night table and the next customer took them, either possibility the service is really bad. I am so disappointed when the girl told me nobody has found them. they are gifts from my husband. I will never recommend this hotel to my friends and families for sure.

Owner Response, 02 Janvier 2019

Thank you for your feedback jwswrs. We are very disappointed by this situation. I personally looked for the earrings with my staff when this was brought to our attention. If anything turns up we will be sure to contact you. Thank you and happy new year. Yours Truly, Jenni-lynn Hadley General Manager

"Great place"
Kylie W, 30 Décembre 2018

Nice suite, clean and cossy, free breakfast was great, and staff were friendly. John at the front desk even gave us a travel breakfast pack when we had to check out at 4:30am in the morning. Will stay again

Owner Response, 30 Décembre 2018

Thank you for staying with us recent Kylie! I am happy to hear you had a great experience with John and our hotel overall. We look forward to seeing you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Christmas Trip"
Marilynne F, 29 Décembre 2018

we were undecided about this hotel only because of the area....booked it and we were pleasantly surprised......clean hotel, good hotel type breakfast no complaints staff were very friendly....will go there again if the occasion arises

Owner Response, 29 Décembre 2018

Thank you for your recent review Marilynne. I am very happy to hear you enjoyed our hotel during your Christmas Trip! We look forward to seeing you again! Yours Truly, Jenni-lynn Hadley General Manager

"Excellent stay and breakfast service was stellar"
Travelingfromphl1977, 26 Décembre 2018

We have stayed at the Best Western multiple times over the past 10 years. The past 2 were May 2018 for 10 days and in November for 5 days. Both visits this year the staff (cleaning and front desk) were great and the breakfast service by Taran was absolutely stellar. I don't think you would be disappointed if you were looking for a stay at a family friendly hotel.

Owner Response, 26 Décembre 2018

Thank you for taking the time to offer us a review. I am delighted to hear you enjoy our hotel. We look forward to seeing you again very soon! Yours Truly, Jenni-lynn Hadley General Manager

"Neat and clean hotel. Excellent staff."
Krdelhi2000, 25 Décembre 2018

Hotel and rooms are very neat and clean. Staff is very friendly. Taran is a very courteous and helpful. She is a wonderful person to talk. Her behaviour toward guests is remarkable. Hotel has a clean pool and hot tub.

Owner Response, 25 Décembre 2018

I am very happy to hear you enjoyed our hotel. Taran is a wonderful asset to our team! I'll be sure to show her your review! Thank you! Yours Truly, Jenni-lynn Hadley General Manager

"Friendly breakfast attendant "
keqins2017, 18 Décembre 2018

Rooms are very clean and well maintained. The heating however is very loud. Neighbours were also very loud with kids jumping around into the midnight. Breakfast selection is rather small but everything tasted pretty good. The breakfast attendant Taran is very nice.

Owner Response, 18 Décembre 2018

Thank you for taking the time to leave us a review. I will be sure to let Taran know about your kind words. We hope to see you when you are in our area next! Thank you! Yours Truly, Jenni-lynn Hadley General Manager

"TARAN"
Vincent G, 18 Décembre 2018

the staff very friendly and helpful, rooms clean, breakfast were great easy access to the motel, very quiet very clean a great place to stay close to everything malls quiet neighbor hood , yes i would stay there again

Owner Response, 18 Décembre 2018

Thank you for your lovely review! I am delighted to hear you would stay with us again! Yours Truly, Jenni-lynn Hadley General Manager

"Amazing service "
NilotpalS14, 15 Décembre 2018

The service and staffs are very good and helpful. Specially Taran was very helpful, her service to customer is fantastic. I wish her a wonderful career ahead. Apart from that rooms are very neat and clean. When ever I need a cab they help me to get that.

Owner Response, 15 Décembre 2018

Thank you for your kind words about our staff and specifically Taran. I will be sure to show her your comments. Thank you for taking the time to write your review. We look forward to seeing you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"We love staying here!"
lauba, 09 Décembre 2018

This hotel is very clean and includes a small pool and exercise room. What is really outstanding is the staff. They accommodate your needs , speak to you in the hallways and always have big smiles.The girl in the breakfast room, Tarzan, made our day. She was super friendly and kind, seeing to our every need. We sadly only had two nights there, but Taryn came out to say goodbye to us...how very kind. We plan to go back for sure!

Owner Response, 09 Décembre 2018

Thank you for taking the time to leave us such a lovely review. I am so pleased to hear you enjoyed our staff and amenities. I hope you will see us again soon. Thank you again for your review! Yours Truly, Jenni-lynn Hadley General Manager

"Best Western King George Highway, Surrey B.C."
Compass19258888246, 06 Décembre 2018

The extremely professional and very friendly staff bent over backwards to accommodate us with our need for a shower hose option. I overheard that the particular room we were in had been booked for the second and third nights of our stay, and they worked overnight, shuffling room reservations around, until they managed to allow us to remain in that room all three nights. The room was super clean, and housekeeping staff left cute notes thanking us for our stay. The complimentary breakfast was astounding!! Make-yourself waffles, eggs scrambled or hard-boiled, bacon or sausage, fresh fruit, pastry, every possible kind of cereal and yogurt, it was amazing. And adorable little Taran the breakfast attendant, was incredibly friendly and helpful, and insisted on making us a custom waffle. We've been twice to this Hotel, and heartily recommend it to our friends. The staff should get a commendation!

Owner Response, 06 Décembre 2018

We could not be happier to read your review today! Thank you so very much for sharing your experience with us. I am so proud of our team here. Everyone works very hard and I am very happy to hear that this is the type of experience you had with us. I have already printed your review and plan to share it with our staff. We appreciate you staying with us even when it was out of the way. We look forward to seeing you again soon! Thank you again for taking the time to offer us a review! Yours Truly, Jenni-lynn Hadley General Manager

"Short Stay in Surrey"
glen F, 05 Décembre 2018

Just did a quick 4 day trip to Surrey/Vancouver on business.I always stay at the Best Western King George when in Surrey/Vancouver.It meets all my needs and requirements.Free parking, free internet, good internet, clean, modern, safe, breakfast is included.The location suites my needs.The staff is always very pleasant and willing to help with any little thing you need.Will be back for another stay in February.

Owner Response, 05 Décembre 2018

Thank you for taking the time to leave such a lovely review Glen. We are very happy to hear you continue to use us and enjoy our service and amenities when you stay. We look forward to seeing you on your next short stay soon! Thank you again! Yours Truly, Jenni-lynn Hadley General Manager

"Nice hotel and excellent service!"
ExtraHappyTrails, 03 Décembre 2018

My husband and I recently stayed at this hotel and we were very pleased with the hotel and with the service. The rooms and common areas are nicely decorated, clean and comfortable. The staff were all exceptionally nice and helpful, especially Taran, who greeted us so kindly each morning at breakfast.

Owner Response, 03 Décembre 2018

Thank you for taking the time to offer us a review. I am delighted to hear you had an excellent time with us. I will be sure to show Taran your review as well! We look forward to accommodating you again on your next stay! Yours Truly, Jenni-lynn Hadley General Manager

"We come several times per year."
Global32462342080, 25 Novembre 2018

We have a lot of family in the area and stay here whenever we can. The place is convenient, clean, and staff is good. Namely, Taran, from the breakfast staff is exceptionally helpful and always remembers us with a smile. Thank you Best Western & Taran for the help!

Owner Response, 25 Novembre 2018

Thank you for your lovely comments regarding Taran. She is a fantastic member of our team. I will be sure to show her your review. We look forward to seeing you again on your next visit! Yours Truly, Jenni-lynn Hadley General Manager

"Perfectly Fine"
H7316VFjohnj, 23 Novembre 2018

Hotel was fine and about what I expected. Decent rooms with clean linen and beds. Friendly staff and a large breakfast area. Taran, our breakfast host, was awesome! Always smiling and friendly and willing to help if something was needed.

Owner Response, 23 Novembre 2018

Thank you for taking the time to offer us a review. I will be sure to let Taran know you appreciated her service. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"buisness"
Daydream17579022979, 23 Novembre 2018

the hotel was clean, staff friendly, but as a returning guest i received no special treatment.its a good location overall, best stat in the area, the staff just needs to focus on returning customers. late night staff seams confused.

Owner Response, 23 Novembre 2018

Thank you for your honest feedback. I will be sure to take this feedback to my staff so we can prevent this from happening again. We hope you will give us another try in the future. Thank you for your review. Yours Truly, Jenni-lynn Hadley General Manager

"Excellent stay"
Nijil S, 13 Novembre 2018

Very good service and facilities. Friendly staffs. Happy with our stay. This place have a basic gym and swimming pool ,which is good. They also have a complimentary break fast .The only con was the size of bed which we felt little small.

Owner Response, 13 Novembre 2018

Thank you for taking the time to offer us review Nijil S! We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"You get what you pay for."
westie_servant, 11 Novembre 2018

Both my husband and I were very pleased with our stay at this nice hotel. It first it seemed expensive but we booked it because of location. After our stay, I now consider it a value. The rooms are clean and nice, with comfortable beds. We had a full refrigerator, a stove top, sink and all the dishes and utensils needed. The breakfast is generous and open until 10:00, which I appreciated. Most hotel breakfasts close by 9:00. I also appreciated the pool and hot tub, the pool water was nice and warm and the hot tub was actually hot. So many hotel pools are so cold you can't get in them. The staff are helpful and accommodating including housekeeping. Overall, a great place to stay while in Surrey.

Owner Response, 11 Novembre 2018

I could not be happier to read your lovely review. We have an excellent team here that works very hard. I will be sure to show them your review. Thank you for taking the time to write your review. We look forward to seeing you on your next visit to our area. Yours Truly, Jenni-lynn Hadley General Manager

"Breakfast"
Sightseer56239398153, 11 Novembre 2018

Taran was an excellent breakfast host. Very helpful without us asking. She's very alert and attentive to offer assistance. Very pleasant and kind! She stocks up items without anyone asking for more. Also saw her make waffle for an older gentleman who had a hard time reading instructions on how to make it and took it to his seat. She's an asset to the hotel. Was too hungry and forgot to take pictures of the freshly made Belgium waffles, sausage patties, eggs, fresh fruit, pastries, bagels, cereal, juice, coffee, and many items in the fridge. Very clean eatery.

Owner Response, 11 Novembre 2018

Thank you for your very kind words regarding our breakfast offerings and our lovely breakfast attendant Taranjit! We will be sure to show her your review. We look forward to seeing you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"D&D.australia"
Go242469, 26 Octobre 2018

A great hotel close to restaurants great pub white hart if your a tottenham supporter you will appreciate this pub good food, gastown about 20mins away by car interesting place plenty of bargains but look around first

Owner Response, 26 Octobre 2018

We are happy to hear you enjoyed your stay with us!! We hope to see you again in the future! Yours Truly, Jenni-lynn Hadley General Manager

"Glad we stayed"
959alfredm, 13 Octobre 2018

Stayed here for the first week of October with my wife and parents to watch my daughters play in the U17 soccer nationals. Very helpful staff, clean rooms, delicious hot breakfast. Close to restaurants, groceries, gas, the Skytrain into Vancouver, shopping malls, White Rock, and the Soccer fields. Very reasonably priced and definitely got my money's worth. Highly recommend this hotel and gladly stay again.

Owner Response, 13 Octobre 2018

I am very happy to hear you would stay with us again 959alfredm! Thank you for taking the time to leave us such a great review! Yours Truly, Jenni-lynn Hadley General Manager

"Good facility. Rooms Under Renovation. Breakfast is great."
Ferdi T, 13 Octobre 2018

My family stayed in this hotel for 2 nights. We were visiting family and relatives in the Surrey, Vancouver, and Victoria areas. As you enter the premises, there are enough space for parking. Rooms in the first floor were under renovation when we checked in and therefore it was not as tidy as expected. But, it is good because it means when the reno becomes completed, rooms would become newer and better. Breakfast is great. Price is decent at $100 per night for 4 with 2 queen beds. One thing needs improvement: Hotel management must sound-proof the first floor ceilings because I could hear footsteps from the second floor as early as 4am!

Owner Response, 13 Octobre 2018

Thank you for taking the time to offer us a review! I am delighted to hear you enjoyed most things with your stay. We do hope to see you again after all of our renovations are complete! Thank you again! Yours Truly, Jenni-lynn Hadley General Manager

"Very adequate"
Harri H, 02 Octobre 2018

Quiet hotel, except some Harley meeting going on. Very clean, staff very accommodating. Go early for breakfast or find left-overs only. Depending on direction, getting to the parking lot can be somewhat challenging. Might stay again. Mature couple.

Owner Response, 02 Octobre 2018

Thank you for your review Harri. I encourage you to give us another try when you are in our area next. Our public area renovations are starting this Monday and our breakfast room is included in this plan. I am confident you will enjoy yourself even more after our refresh! Thank you again for your review! Yours Truly, Jenni-lynn Hadley General Manager

"Very Helpful Staff"
bruce m, 01 Octobre 2018

We stayed here for 2 nights. To show you why they are helpful, when we checked in, we had 3 different rooms in our party. One of the rooms, the party staying had a difficulty checking in with their card not being accepted. The manager immediately helped the person with the procedure to be accepted. I especially liked the breakfast helper, she was on the ball and friendly as well. Cudos for Taran and all the staff as they made our stay enjoyable.

Owner Response, 01 Octobre 2018

Thank you for taking the time to write us a review Bruce. I am very pleased to hear our team and fellow manager were able to provide you an enjoyable stay. We look forward to seeing you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Brilliant staff n service : Front desk, Restaurant & House Keeping"
Bhupender B, 28 Septembre 2018

Stayed here for 7 nights. Despite the busy weekend time and almost full occupancy, was arranged an early check-in by the very courteous and smiling front desk team. Restaurant spread is good, especially Taran and Manni, who greet everyone over there with a smile and ensure you've a good breakfast time. The house keeping staff are a group of ladies, who're very sweet and they do a fantastic job in making up your room. The location is perfect, next to a no. Of good restaurants and super markets as well for your daily needs. Neat, clean and super quiet rooms. Look forward to staying here in future visits. Thanks team Best Western King George, Surrey. All the best! Bhupender

Owner Response, 28 Septembre 2018

I am so delighted to hear you enjoyed your stay with us Bhupender. I will be sure to pass your lovely comments on to our staff. We hope you visit us again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Good value"
harv2u, 23 Septembre 2018

This establishment is clean and quiet. We stayed two days on our visit of Vancouver and Whistler. It was easy to find on a major road. The staff were friendly and professional. Breakfast had the usual selections and was kept well stocked by the attendants. It is 17 miles from Vancouver and as long as you are not traveling during rush hours the travel time is reasonable.

Owner Response, 23 Septembre 2018

Thank you for your recent review! I am very happy to hear you enjoyed your stay with us. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Good Stay"
stern4422, 22 Septembre 2018

Nice Hotel, they need to upgrade diamond elite members automatically without forcing us to ask. Taran and Manni in the breakfast area were the best. They really know how to take care of customers and provide excellent customer service.

Owner Response, 22 Septembre 2018

Thank you for your lovely comments regarding our Breakfast Attendants! Unfortunately with upgrades we cannot do them automatically as sometimes 2 beds is a requirement for the guest and all of our upgraded rooms are only suites which provide one bed and one pullout sofa bed. We always need to confirm first if the upgraded room will work for the guest. Sometimes it does not and we would never want to have that affect our guest's stay. I am happy to hear you had a lovely stay and we look forward to hosting you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"A great suburban motel"
jer9876, 19 Septembre 2018

The motel has easy access to transit to downtown Vancouver, while also having free parking and easy road access. The free breakfast is a robust motel breakfast and they are not in a rush to close it down. (They also keep the juice and cereal open 24 hours for midnight cravings.) The indoor pool is small but good enough for some family fun. (For a workout, the gym would be a better bet.) The convenience store next door sells transit day passes. The bus stop to Vancouver is on the opposite street corner from the motel. The bus runs frequently and connects to two Skytrain stations. The A/C worked fine - and was easy to turn off. The location is south of Vancouver and easily accessible from the US border. The motel makes no pretensions about being a luxury hotel, but as a suburban motel, it does an excellent job.

Owner Response, 20 Septembre 2018

Thank you for taking the time to offer us a review. Thank you for your thorough recap of everything. I am delighted to hear you enjoyed our hotel and served all your needs well! We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Good value"
Marie E, 19 Septembre 2018

We stayed in this hotel as part of a 2 day stop-over in the greater Vancouver area on the way to Washington state. Our great experience started with the great hotel staff upon check-in and continued with the clean, updated rooms, good breakfast and the wonderful team in the breakfast room. The staff is truly what made our stay great. It's near many amenities in Surrey (gas station, bank, grocery store, etc.) and conveniently located if you're driving down to Washington state.

Owner Response, 19 Septembre 2018

What a pleasure it was to read your review today. I am very happy to hear you had such a wonderful stay with us. We do hope you will visit us again soon!! Yours Truly, Jenni-lynn Hadley General Manager

"Nicely done"
ring_of_blue, 18 Septembre 2018

We stayed here for four nights while visiting the Vancouver area. The room was clean, and quiet. The A/C unit actually seemed to work which was nice. (Most places I stay the unit doesn't monitor the temperature.) The staff were very nice, and ready to help. The breakfast was good, but maybe a notch below other BW's we've stayed at. The WiFi was great at 17 Mbps. The only negative thing was the $200 damage deposit. I've never had to pay this staying at a hotel, and wasn't told upfront about it. It didn't give me warm fuzzies about my fellow travelers, either.

Owner Response, 18 Septembre 2018

Thank you for taking the time to offer us a review. I am happy to hear you enjoyed your stay with us. We hope to see you again when you are in our area next! Yours Truly, Jenni-lynn Hadley General Manager

"Good value"
Andy M, 15 Septembre 2018

Nice hotel ,easy access to skytrain to downtown. All staff helpful and friendly. Breakfast was standard hotel chain type but plenty of choice and good quality, always topped up before anything ran out

Owner Response, 15 Septembre 2018

Thank you for your recent review Andy! It sounds from your review that you may have intended to give us a higher rating. We hope to see you again on your next visit to our area! Yours Truly, Jenni-lynn Hadley General Manager

"Quiet room and a hot breakfast at a reasonable price made our trip easier."
KenR1264, 14 Septembre 2018

The room was okay for me (my wife does house keeping and has a more acute eye), the room location was quiet, parking was limited but adequate and the hot breakfast Taran and Manni put out was a good start to our day. Overall a reasonably good package at a fair price.

Owner Response, 14 Septembre 2018

Thank you for taking the time to offer us review. I will be sure to pass your comments on to our staff members! We hope to see you on your next visit to our area! Yours Truly, Jenni-lynn Hadley General Manager

"Good hotel"
sduskett, 13 Septembre 2018

Front desk staff was great. Parking is very tight in this parking lot. Our room overlooked the 24 hour doughnut shop beside the hotel so it was noisy up to about 11pm. Busy street to get out on. Breakfast was the typical hotel breakfast and very crowded when we went down.$240.00 canadian

"The BEST Best Western"
Abbas M, 07 Septembre 2018

The front desk staff was unbelievably friendly, articulate, professional and courteous. Special mention to Amanpreet. He went out of his way to help us figure out how best to spend two days in Vancouver. The ladies in the breakfast dining area, Taran and Bonnie, were both amazingly helpful and kind. We really appreciated their service. Please convey our special regards to Taran. She was so genuine in her approach! Would definitely stay at the hotel if I ever visit Vancouver, BC again.

Owner Response, 07 Septembre 2018

Thank you for taking the time to offer us such a lovely review! I will be sure to pass your review on to the staff members you mentioned! I hope you will visit us again on your next visit to our area! Yours Truly, Jenni-lynn Hadley General Manager

"The start of our BC trip"
Di S, 05 Septembre 2018

We chose this hotel for its location as it was only a 20 minute drive to where we needed to be on a daily basis in New Westminister. We were given a great welcome by a young gentleman whose name I didn't get (but he was a snazzy dresser!). The rooms were very good and clean etc, Breakfast was good and had 2 very helpful ladies in there Taran and Bonnie who went out of their way to assist you and be friendly. I would definitely stay here again.

Owner Response, 05 Septembre 2018

I am delighted to hear you enjoyed your stay with us! I will be sure to pass your comments on to our team! I hope you enjoyed the rest of your BC trip and we hope to see you again on your next trip! Thank you for your review! Yours Truly, Jenni-lynn Hadley General Manager

"Best Western King George"
Susan H, 27 Août 2018

We stay at a lot of Best Western hotels and this one is top notch!! Breakfast with Taran was excellent!! Friendly staff and affordable room rates:) Rooms were clean and house keeping staff did a great job keeping them that way during our stay!!

Owner Response, 27 Août 2018

Thank you for taking the time to write us a review! I am delighted to hear you enjoyed your stay with us. Thank you for the 5 out of 5 rating! We look forward to seeing you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Great location "
User, 18 Août 2018

I was in Surrey BC, on pleasure trip, as I travel to Surrey every year with family. We stayed in Best western king George inn & suites, Surrey, BC which was listed within the guide as their best rooms for travellers. The room overlooked very clean, quiet & comfortable As I stayed in Best Western my last three trip, it's in best location. There are couple of restaurants, gas stations and other daily needs store around the hotel. The maid ensured my room was immaculate on daily basis and receptionist was very friendly and also extremely helpful. I was impressed by all of the staff within the hotel, really good breakfast with variety of stuff and I noticed a staff named TARAN in the breakfast place was really helpful, attentive and was timely handling the requests. Thanks to all for their hospitality. I highly recommend to stay in this hotel

Owner Response, 18 Août 2018

I am very happy to hear you enjoyed our hotel. We appreciate you staying with us 3 times already! I will be sure to pass on your comments to Taran! We look forward to seeing you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Great service"
Shama Y, 03 Août 2018

My room was clean & ready when I arrived.Loved the pool & hot tub. Aman at the front desk was very friendly & helpful. He also suggested some restaurants & places to check out. Enjoyed my breskfast here. Thanks to Taran who was so friendly & made sure breakfast was well served.

"Surry gem"
Taras A, 02 Août 2018

Had a problem finding a good hotel with reasonable rate in a location to all our activities until I found this Best Western. Good location, clean room, and we received a complimentary upgrade. The breakfast was you typical buffet, but we met a lovely hostess, Taran. Very sweet made me laugh.

Owner Response, 02 Août 2018

Thank you for taking the time to leave us a review. I am delighted to hear you enjoyed our hotel and found us to be a gem in Surrey! We hope to see you again on your next visit to the area! Yours Truly, Jenni-lynn Hadley General Manager

"Good facilities"
sydaus3, 29 Juillet 2018

Location was good - handy to city, BC ferry and border. Shops and restaurants close by. Thai restaurant right next door. Reception staff friendly and efficient. Rooms were clean. Indoor pool was warm and very clean, jacuzzi lovely and gym well equipped. Our room had a well stocked kitchenette; stove top, microwave, sink, coffee maker as well as necessary crockery, cutlery, utensils and other cooking equipment to be self catering. Beds and pillows were very comfortable. Writing desk, chair and desk lamp were good. Plenty of free parking.

Owner Response, 29 Juillet 2018

Thank you for your thorough review sydaus3! I am very happy to hear you enjoyed your stay, our hotel, and our amenities! The kitchenettes are a popular choice especially when traveling with children. We hope to see you again soon on your next visit to our area. Thank you again for your review! Yours Truly, Jenni-lynn Hadley General Manager

"Been here twice now"
evierm, 23 Juillet 2018

We stayed here for the second time two nights ago. Very welcoming when checking in. Clean, comfortable rooms. Fitness Center and swimming pool and jacuzzi. The full breakfast was really a hit as well with husband and grandson. Will continue to make it a stop over.

Owner Response, 23 Juillet 2018

Thank you for choosing to stay with us again! I am delighted to hear you continue to enjoy our hotel, staff and amenities. We look forward to seeing you on your next visit! Yours Truly, Jenni-lynn Hadley General Manager

"Employee Taran was the best!"
prichrds, 18 Juillet 2018

I stayed here from June 24-27th 2018 while visiting family. Taran was the server at the complimentary morning buffet and she was exceptional! You could tell that she enjoyed what she does because she was genuine, present, gracious and most helpful. For me, Taran made the experience, as did the young man at the front desk, although I don't remember his name. I could've used more amenities in my room such as a better movie selection option and snacks. The beds were very comfortable, however!

Owner Response, 18 Juillet 2018

Thank you for your review prichrds! I will be sure to show Taran your wonderful comments regarding her and her service. She is an asset to our team! Thank you for taking the time to complete a review! Yours Truly, Jenni-lynn Hadley General Manager

"Honest and Unbiased"
patricktong99, 16 Juillet 2018

A hotel that provides the essentials and is willing to accommodate upon request. The staff follow certain guidlines for the hotel that they work for and assist accordingly. This is a nice hotel within reasonable expectations

Owner Response, 16 Juillet 2018

Thank you for taking the time to leave a review for the Trip Advisor community! I am happy to hear you enjoyed our hotel and our customer service. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Excellent hotel"
mnratch, 16 Juillet 2018

This property is an excellent example of the chain it belongs to. Good staff. Great service. Clean. The only negative was noise from floor above but not something easily controlled by staff. The breakfast free and plentiful with a good selection.

Owner Response, 16 Juillet 2018

Thank you for your kind words! We have a fantastic team here that works very hard to ensure all guests have a safe and memorable time with us! We look forward to your next stay with us! Yours Truly, Jenni-lynn Hadley General Manager

"Great time in Canada and Oregon"
flaca2050, 15 Juillet 2018

Great location in Canada, town of Surrey is not far from Vancouver and Ferry terminals. Location of Best Western was easy to access many sites and come back to a nice and quite location for a end of day relaxation. Taran does a fantastic job of taking care of you in the dining room and front desk staff are all great!

Owner Response, 15 Juillet 2018

Thank you for taking the time to offer us a review. I will be sure to let Taran know you appreciated her service. We look forward to seeing you on your next visit to Canada! Yours Truly, Jenni-lynn Hadley General Manager

"Third time = constitency!"
mrobic, 15 Juillet 2018

For the third time, I stayed for one week while working in the area. As a Best Western, there were no surprises or unmet expectations. All renovations going on last time were competed and all amenities available. As the last times, I enjoyed the handwriting notes left by the housekeeping team. Nice thing to come back to after a days work. I still wish there had been extra power outlets at the desk and nightstand lamp bases like most BW hotels do. I was told last time that those were in the reno plans but none were in my room. Next I have to be in Surrey, I will not hesitate to book here again.

Owner Response, 15 Juillet 2018

Thank you for your recent review mrobic! I am delighted to hear you continue to experience a wonderful stay with us each time you stay. Next up we have our public areas being renovated. Everything should be finished by the end of this year 2018. We look forward to your 4th stay with us! Yours Truly, Jenni-lynn Hadley General Manager

"Family Wedding"
Cathy W, 12 Juillet 2018

ALL of the BW staff were ahhmazing both before and during our stay. Taran and Bonnie helped make our breakfast extra pleasant helping us with the waffle machine plus ensuring we had everything we needed. Unfortunately the rooms are not sound proof...people walking by in the hall speaking in normal voices felt like they were in our room with us. Added to this the BW was full of very noisy, badly behaved young adults who were attending a weekend music festival...thinking that knocking on doors at 2am was funny, racing up and down the halls, jumping and dancing in their room above our heads...not the hotel's satff's fault but, again, not sound proof. To repeat...all BW staff were ahhmazing!

Owner Response, 12 Juillet 2018

Thank you for your recent review. I am sorry to hear that some of our other guests were disturbing your stay with their noise. It was an incredibly busy weekend for us. I am happy to hear you enjoyed everything else with your stay. I have shown your comments to my breakfast team! We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Exceptionally friendly place!"
Linda T, 09 Juillet 2018

We stayed here as part of a family wedding group and they were very accommodating. The staff are so friendly and pleasant and try to do everything to help. The beds were comfy and we found our room quite quiet. Room was clean, ready early and good coffee. Breakfast was good, a bit of everything to start your day.

Owner Response, 09 Juillet 2018

Thank you for your lovely review! I am very happy to hear we were able to make the wedding stay a positive one for you and the rest of the guests. We hope to see you again on your next visit to our area! Yours Truly, Jenni-lynn Hadley General Manager

"Friendly, Clean and Great"
Pauline M, 07 Juillet 2018

This is the second time we have stayed in this hotel. As predicted our one bedroom queen suite was very clean. The lighting is great in all rooms. The staff are all so amazing and go out of their way to make your stay pleasant. A special thank you to Radika who made our reservation. She was a super lady! Also the breakfast at this hotel is highly recommended. Lots of variety. The two ladies in the breakfast nook, Taran and Bonnie were polite, helpful and greeted every person. We will be back again and highly recommend this hotel.

Owner Response, 07 Juillet 2018

I am delighted to hear you thoroughly enjoyed your stay with us Pauline! I will be sure to pass your wonderful comments on to the staff members mentioned. We look forward to serving you again! Have a great summer! Yours Truly, Jenni-lynn Hadley General Manager

"First visit and stay in Bc"
Deepti C, 28 Juin 2018

Their concierge room service and hotel parking everything is very accommodating and at a great comfort level things are available. But what I loved the most is their breakfast timings and their specialized breakfast attendants. Taranjit Kaur (Taran) at BW king george inn is an asset to have. She really has utmost of patience friendliness and has excellent communications and interpersonal skills and a great attitude and appetite for humble customer service. Their Receptionist Radhika is very helpful in terms of coupons and suggestions for tours and adventures. I would love to stay there with my family always. It's a very baby/child friendly place and in the center of attractions such as bear creek park etc. Taran has a lot to advice share and make the place feel like home. I wish there are breakfast attendants like her everywhere I go.

Owner Response, 28 Juin 2018

What a pleasure it was to read your review today! I will be sure to show Taran and Radhika your kind words about them. I am so happy to hear you enjoyed your stay with us! We would love the opportunity to serve you again when you are in our area next! Yours Truly, Jenni-lynn Hadley General Manager

"a friendly and calm place"
Danial A, 26 Juin 2018

the people in this place were trying to make the best memories for me. breakfast was good. I really enjoyed talking with Taran Bonnie during my breakfast. she was friendly and outgoing and that made my mornings to start with a positive energy.

Owner Response, 26 Juin 2018

Thank you for your recent review Danial. I am delighted to hear you enjoyed your stay with us and especially your experience with our breakfast team. I will be sure to show them your review! Yours Truly, Jenni-lynn Hadley General Manager

"Tranquil place in surrey"
Mykhaele t, 18 Juin 2018

My 1st time in canada and I choose Best western hotel because of a nice review.. I arrived in their hotel almost late night near the road and fully book however I already have my pre room book with Traveloka ..This place is Indian community moreover some staff where indian too..My room is 2 queen bed with full of bathroom amenities .. the housekeepers were so polite and dont go inside your room without your permission.. Continental breakfast with waffles and bacon or beef patties in the morning .. they have 24/7 juices , coffee and water .. I love this place eventhough its 5 -10 minutes from guilford mall and surrey central . It is 1 n a half hour from airport thru the skytrain and bus .. my place is near a laundry area a donnut resto and many more ..I almost stay outside and due to the affinity of bus stop i have no problem going around vancouver.. Aircon is ok and I hardly use it because its cold..I cannot ask for more best western is one of the best hotel I have reviewed.. staff were great ..

Owner Response, 19 Juin 2018

Thank you for taking the time to write a thorough review about your experience with us! I am so happy to hear you enjoyed your stay with us! We hope you will visit us again soon!! Yours truly, Jenni-lynn Hadley General Manager

"5Star Stay 10/10 on Father's Day weekend !! "
Richard B, 18 Juin 2018

Excellent Accommodations!! Excellent Staff!! Excellent Breakfast!!! Super clean and 4 Star comfy rooms My wife Deborah & I ( My son Matthew & wife Vanessa) enjoyed a lovely 2 night stay to attend my late Father's Memorial Service & Celebration of His Life on The recent Father's Day weekend June 15-17th Our stay experience exceeded our expectations in every way and we'd highly recommend Best Western King George Surrey to families without reservation! From The Manager Nikki to all staff including Breakfast Servers Tarren & Bonnie & all the cleaning staff. All were Friendly , helpful & accommodating to all of our needs. Our stay Exceeded all our expectations!!! We will definitely be arranging to stay in any future Family trips to the Vancouver area Richard & Deb B Toronto Ontario

Owner Response, 18 Juin 2018

I am delighted to hear our team was able to make sure your stay was pleasant considering the reasons for your stay. We have a fantastic team and I am happy they were giving the customer service we take pride in. We would love to have you stay again but this time for a vacation!! Thank you Richard and Deb for taking the time to leave us a review! Yours truly, Jenni-lynn Hadley General Manager

"Great accommodation in Surrey BC"
rswzz58, 18 Juin 2018

Very quiet and comfortable overnight stay. The breakfast room was spacious, clean and well provisioned. Really want to mention hostesses Taran and Bonnie in the breakfast room for their great service. We were impressed!

Owner Response, 18 Juin 2018

Thank you for your review. All my staff will be delighted to hear you were impressed! We look forward to seeing you again soon! Yours truly, Jenni-lynn Hadley General Manager

"Stayed 3 nights for a Figure Skating Competition in Surrey"
helenshutt, 16 Juin 2018

The Hotel was, well located from the Skating Arena and it was clean with the convenience of being able to have breakfast include before heading out each morning. The staff were friendly, We would stay here again.

Owner Response, 16 Juin 2018

I am happy to hear you would stay with us again. We look forward to the opportunity to serve you again! Thank you for your feedback. Yours truly, Jenni-lynn Hadley General Manager

"5 Stars, 10/10 service"
Bip L, 15 Juin 2018

We always stay here when we visit Surrey and have always enjoyed our stay. We recently stayed here again in June 2018. Excellent professional always helpful staff, few names include Shane and Arjun among others. Arjun went above and beyond, took time to guide us with directions/food and as needed. In addition, the day shift manager would inquire about the comfort of the stay. They genuinely care about their customers and the input provided. We spent 2 nights and 3 days. We had booked additional rooms for our friends and their families. The experience and comfort of the rooms was >5 star as always. Our friends and their children enjoyed the gym amenities, with comfortably sized hot tub and children-friendly-pool, not to forget the delicious breakfast which includes gluten free items upon request, which Taran was helpful with. Our friends were thankful to us to expose them to this wonderful stay experience and will be staying here when ever they visit Surrey. The location is central and conveniently located to meet our needs. Most importantly we love their friendly caring service and staff. That was why we chose to entertain our friends here. We would definitely recommend staying here, rating >5 Stars and 10/10.

Owner Response, 15 Juin 2018

Thank you so very much for taking the time to write a detailed review about your stay with us!! I am delighted to hear you enjoyed your stay with us. I will be sure to display your review for the staff to see! It is great when I can show them how their customer service is perceived! We hope to see you again soon! Yours truly, Jenni-lynn Hadley General Manager

"Excellent place to stay"
hardyb0yg, 09 Juin 2018

Our stay at the Best Western King George in BC was beyond wonderful.We are a large family of 6 and were residing at the hotel for 10 days and every minute of our stay was well cared for. The staff are friendly, helpful, and truly understood the meaning of customer service. The continental breakfast was always a great selection of quality foods including bacon/sausage, eggs, and waffles. There is always coffe, tea, and juice available at any hour. The pool, hot tub, gym, and laundy on sites made the stay so much more comfortable when the bc weather was not the most cooperative. When it came to our children the staff were amazing but the most amazing was the ability to function almost normaly without intruding on other guest or feeling intrusion ourselves. Besides the elevator and lounge it was like we were the only ones there (on alteast 4 of the 10 nights the facility had no vacancy durring the Cloverdale rodeo) The location was out of the hustle and bustle of downtown but still close to many things for the family (Bear creek park was our recomend to all place of note) and travel to the big tourist sites was actually very easy with the highway and road systems throughout BC. Id would say it was it best choice of the many hotels we looked at if your traveling with kids. I want to end with perticular mention of a few of the staff who went above and beyond with service. Radhika did a wonderful job handling the administrative part of our stay even when an unexpected hold on our credit card occured (be advised to warn your bank of travel so they dont suspect unusual expences freezing the card in case of fraudulent activity) The 2 gentleman working the desk whom i did not get a name for (one seems to be full time week nights and another who had just started while we were there yet preformed as if employed there for years)made our stay very welcoming like staying with family but better. And Taran who really personalized the breakfast experience, even going so far to make and serve the waffles for you. Her and the others never skiped a beat to step in and help when one of my 3 young ones would spill something. I never really got to meet the cleaning staff but when passing they always said hi and asked how things were or if they could help in any way. There was one younger lady that that i saw often as we were heading out i wish i got her name but she always had a smile and the room looked spectaular after our return (even the toys were put neatly in the spot i had designated for them) I am the last person to send in a positive review as i believe that if employed in customer service you have choosen to provide your best service to you customer. My stay here brought back my faith in the service industry in which standards are definatly slipping. Thank you and safe travels to all Heidi

Owner Response, 09 Juin 2018

Wow!! What an amazing review. I am absolutely thrilled to hear you enjoyed your stay with us AND most importantly our customer service. We have an excellent team here and I will be sure to pass your comments on to them! In fact, I have posted your review in the staff room so everyone can see it. Thank you for taking time out of your day to write this thorough review. We would be delighted to see you again on your next visit to our area! Yours Truly, Jenni-lynn Hadley General Manager

"Friendly staff!"
kimcustance, 01 Juin 2018

Taran, the young woman working the breakfast was so friendly and helpful. I recently discovered I have Celiacs so eating is all new for me. I asked Taran what was gluten free? She went to the back and brought me muffins and bread. I took a muffin. She then came over to our table and asked how everything was and if I wanted more muffins or anything. We appreciated her service and friendliness. Usually the staff at hotel breakfast set ups just refill and clean! We would defiantly stay here again! Clean large comfortable room, handy location and friendly helpful staff. It was a wonderful stay. Nice to have a hot tub too!!

Owner Response, 01 Juin 2018

I am delighted to hear you had such a great experience with Taran! We are always looking at ways to better accommodate guests with dietary restrictions, so I am happy we were able to contribute to you having a great breakfast experience! We look forward to seeing you on your next visit to our area. Yours Truly, Jenni-lynn Hadley General Manager

"Comfy Stay"
lfraser33, 30 Mai 2018

The room was clean and fully stocked. The staff were great, from the desk to the clean staff, they were all polite and friendly. Bed was so comfortable, we had a great quiet sleep. It is a busy location but staff are vigilant to keep a watchful eye out of its premises. Breakfast was offered as part of our stay, but it wasn't very good ... however, there are other options close by.

Owner Response, 30 Mai 2018

Thank you for taking the time to offer us a review. I'm happy to hear you enjoyed most things regarding your stay with us. Thank you for your feedback. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"good place to stay"
anhuepham, 27 Mai 2018

we spent almost a week and the stay is no-prob event. Hotel is a little far away from downtown Vancouver, but the breakfast is good with many choices worth the saving. Staff very helpful, especially Taranjit of the cafeteria

Owner Response, 27 Mai 2018

I am delighted to hear you enjoyed your week with us! I have an excellent team here that works very hard to ensure everyone has a warm and comfortable stay with us. Thank you for taking the time to share your feedback. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Down-to-earth convenience"
arnoldbako, 26 Mai 2018

Hotel was very clean and ideal for a family/business accomodation. Staff were exceptionally friendly, professional, and efficient. Kudos to the General Manager, Jenni-Lynn who helped me to facilitate my billing problems and the hospitality and warmth of Taran in the breakfast room. I would highly recommend this hotel to anyone who plan to know what true Surrey hospitality is all about. Thanks guys!!!

Owner Response, 26 Mai 2018

Thank you for your kind words Arnold. I am always happy to assist! I will be sure to show your review to the rest of my team! We hope to see you again on your next visit to our area! Yours Truly, Jenni-lynn Hadley General Manager

"Comfort in Surrey BC"
Russ C, 24 Mai 2018

I have been staying at the property for a few days each of the pasts weeks while on business. The staff make the experience very pleasant. The smallish hotel offers all that is needed for a comfortable business stay.

Owner Response, 24 Mai 2018

Thank you for your recent review Russ! I am delighted to hear you have been enjoying your stays with us. We appreciate repeat business from guests like yourself very much. We look forward to continuing to serve your needs while on business! Yours Truly, Jenni-lynn Hadley General Manager

"Clean and convenient"
Clem T, 24 Mai 2018

We have stayed here before and will again. Clean and convenient location friendly staff. Great breakfast options comfortable room and internet access that worked well. Would recommend to family and friends.

Owner Response, 24 Mai 2018

Thank you for your review Clem! I am delighted to hear you enjoyed yet another stay with us! We look forward to seeing you again soon! Yours Truly. Jenni-lynn Hadley General Manager

"Very friendly staff, amazing breakfast and great pool"
freylukas, 22 Mai 2018

My family and I had an amazing time at this hotel while visiting Vancouver. Every staff, from the cleaning personnel to the manager always had a smile on their face and were extremely friendly and made us feel welcome. The fitness center and pool are great. The breakfast gets the whole family off to a great start with great options.

Owner Response, 22 Mai 2018

Thank you for your kind words! I am delighted to hear you and the whole family enjoyed your stay with us! We hope you will visit us again on your next visit to the area! Yours Truly, Jenni-lynn Hadley General Manager

"Great Hotel!"
_agilityjunkies, 22 Mai 2018

I really enjoyed my stay at the Best Western King George. The room was clean and the staff was friendly and helpful! The hotel is located in a nice family area with plenty of shopping, restaurants and mini-marts all around. Located just a 30 minute drive to downtown Vancouver and only eight miles from the beach in White Rock! Breakfast was better than average. I would definitely stay here again.

Owner Response, 22 Mai 2018

What a great review! Thank you for taking the time to leave us your feedback. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Great value hotel."
Ccrkb, 21 Mai 2018

This hotel offers great value and wonderful service. Bit of driving to do if going into Vancouver but close to lots of shopping, Tsawwasen Ferry and easy navigation. We always stay here when making a quick trip to the area because of availability and value.

Owner Response, 21 Mai 2018

I am happy to hear you continue to enjoy your stays with us! Thank you for your review and for your continued patronage! Yours Truly, Jenni-lynn Hadley General Manager

"neat,clean and friendly"
montyf881, 15 Mai 2018

newly renovated,comfortable,clean and quiet, a little ways out from Vancouver but, well kept and good value for the money,.staff is very friendly and rooms are clean located not far from a couple of resteraunt and of course includes breakfast

Owner Response, 15 Mai 2018

I'm delighted to hear you enjoyed your stay with us! We are a popular location for travelers who commute to Vancouver to do sightseeing etc. We are centrally located which makes it convenient. We look forward to seeing you again in the future. Thank you for your review! Yours Truly, Jenni-lynn Hadley General Manager

"10/10 Best Western in Surrey, B.C."
Heather W, 14 Mai 2018

Do consider the Best Western King George Inn and Suites if you need accommodations in the Surrey (Vancouver) area. This appealing and immaculate (and nicely decorated) Best Western gives excellent value for your travel dollars. In addition, the "check in" staff are polite, efficient and pleasant to interact with. All questions were accurately answered and several ( good) ideas for restaurants provided. The breakfast provided is adequate as per most BW hotels. The air conditioning system is excellent and will (actually) keep you cool if necessary. The bed was extremely comfortable and the rest of the suite more than met our needs. We will definitely return (might go slightly out of our way to return to this particular BW in Vancouver) and, I have no hesitation in recommending the BW King George to others.

Owner Response, 14 Mai 2018

Thank you very much for your thorough review Heather! It is very appreciated! It is an honor to hear you would travel out of your way to stay with us again. We look forward to the opportunity to serve you again! Yours Truly, Jenni-lynn Hadley General Manager

"Nice place, nice people, nice clean rooms, good internet"
tercel77, 02 Mai 2018

I was very satisfied with my stay, except (and this is not exclusive to Best Western hotels) the continental breakfast was not very inspiring and the only option was to use disposable plates and cutlery, creating a lot of waste. Also no organics compost bin was provided for food / biodegradable items that should be diverted from the landfill.

Owner Response, 02 Mai 2018

Thank you for taking the time to write us a review. I am happy to hear you enjoyed your stay with us! We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Nice Inn in Beautiful, Downtown Surrey, British Columbia"
SkookumQuietwalker, 30 Avril 2018

The King George In and Suites is a comfortable inn in the heart of Surrey, BC. The room was very comfortable with a kitchenette, separate bedroom and a living room. Nice décor, comfortable bed were all plusses. The room's situation near the HVAC system was a bit of a drawback.

Owner Response, 30 Avril 2018

Thank you for your recent review! We are happy to hear you enjoyed your stay with us. We hope to see you again in the future! Yours Truly, Jenni-lynn Hadley General Manager

"It was a pleasure staying at this hotel"
jasvirdhillon, 27 Avril 2018

It was a very good deal for the money. Location is great. Staff is very friendly. Room was clean. Our room had a full fridge and cooktop. We really enjoyef our stay and would recommend this hotel whole heartedly to any one. We will certainly stay here on our next trip.

Owner Response, 27 Avril 2018

It is great to hear you enjoyed your stay with us and plan to stay again! Thank you for taking the time to leave us a review! Yours Truly, Jenni-lynn Hadley General Manager

"Surprised and Blessed"
d s, 19 Avril 2018

Stayed here while a very dear friend was speaking at a conference. Very good, friendly service. From the time we walked in all staff was very friendly and efficient. The room was clean and nice decor. The continental breakfast was good with lots of selection. Although I wasn't there until 9:30 and only two apples left for fresh fruit. IF, I had of been earlier, likely the fruit selection would have been better. Also, it was very busy at that time. So happy to have been able to stay in a friendly, safe and comfortable place close to our conference. ??

Owner Response, 19 Avril 2018

Thank you for your recent review! I am delighted to hear you were surprised and blessed with our hotel and staff. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Masters Canadian Curling Championship"
Sylvia B, 17 Avril 2018

Totally awesome hotel, with exceptional staff throughout. Even arranged some alterations needed on Easter Sunday. Wished we could have stayed throughout the competition. Great rooms, comfortable beds, breakfasts changed daily...... Would definitely recommend this motel!!

Owner Response, 17 Avril 2018

Thank you for your recent review Sylvia! I am so glad to hear we were able to make your stay enjoyable while you were here for the championship! We would love the opportunity to host you again! Yours Truly, Jenni-lynn Hadley General Manager

"Great Staff, Average Hotel"
Inuapialuk, 14 Avril 2018

The staff were welcoming, friendly, and helpful. Nikki was the best! The rooms was fine, but a little small for two people staying for 9 days. Not enough places to hang things, if you get my drift. The breakfast was adequate and filling, although I came to dread sausage morning. The pool and the exercise room are small. The jacuzzi was great. The hotel is on a main, very busy thoroughfare. You need a car. There is not much within walking distance. Two eateries close by that were very good: The Lighthouse, good Indian fare and Veggie Pizza, very good veggie pizzas with an Indian flavouring in the sauce. This hotel would be good for a one or two night stay.

Owner Response, 14 Avril 2018

Thank you for taking the time to write us a review. I am happy to hear our hotel suited your needs while you were here. We hope to see you again on your next visit to the area! Yours Truly, Jenni-lynn Hadley General Manager

"Grande Prairie.AB"
hodgesd2018, 12 Avril 2018

Nice place to stay. Not really any negatives about this Hotel. Fairly close to good shopping and dining. Weather was a little rainy for us but nothing too serious. People were quite friendly and helpful.

Owner Response, 12 Avril 2018

Thank you for taking the time to offer us review. I am happy to hear you enjoyed our hotel and found us friendly and helpful. We hope to see you again soon! Jenni-lynn Hadley General Manager

"Wonderful service and great hotel "
Charissa S, 07 Avril 2018

We were checked in quickly, they helped us find a patio restaurant, the beds were comfy, they were just as helpful at 3am when we needed hot water and at breakfast when we needed a knife to cut an apple. The hotel was sold out and so quiet even with our room across from the pool and great workout room. Thanks for making it a home away from home while we visited with family.

Owner Response, 07 Avril 2018

I am so delighted to hear you found us a home away from home! I will be sure to show my staff your review. Thank you for taking the time to write this review and we hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"best little hotel in surrey"
Marilee S, 28 Mars 2018

been staying at this hotel for years! the location is central to many things, especially the rapid transit. the amenities are wonderful. the staff goes beyond all expectations. friendly from the minute you make your reservation, upon check in till check out. great value!

Owner Response, 28 Mars 2018

Thank you for your lovely review Marilee! We are so appreciative of your business through the years. We look forward to seeing you on your next visit! Yours Truly, Jenni-lynn Hadley General Manager

"Great Hotel"
donaldt161, 26 Mars 2018

This hotel has great staff that really care . Everything was handled great . Check in was very quick check out was really good with the express check out service . Clean well appointed rooms . Good location

Owner Response, 26 Mars 2018

Thank you for taking the time to offer us a review Donald! I am very happy to hear you enjoyed your experience with us. We hope you will choose us again when you are in the area next! Yours Truly, Jenni-lynn Hadley General Manager

"Clean & comfortable"
TeryneD1977, 25 Mars 2018

We had a very pleasant stay. Everyone from the hotel we dealt with was friendly. Our room was very clean & onsite amenities were well looked after. It was nice to relax in the pool/hot tub area after each day.

Owner Response, 25 Mars 2018

I am delighted to hear you enjoyed our hotel! Thank you for taking the time to share your experience. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Friendly and Caring Staff"
diane2222016, 06 Mars 2018

My brother, who is physically challenged with early signs of dementia recently spent 2 nights at the Best Western Hotel. I was so impressed with the patience, genuine caring and professionalism of the staff who helped him, especially Aman and Shawn at the front desk and Amy in the dining area. When they heard he was challenged they moved him to the ground floor, close to the desk and breakfast room. They helped him countless times, answered all his many questions and were extremely kind and understanding. The suite is exceptional value for the price, I was surprised it was so inexpensive. Thank you for all your help.

Owner Response, 06 Mars 2018

Thank you for your review Diane. I am so very happy that our team was able to assist and create a comfortable stay for your brother. Thank you for taking the time to share a review about your experience with us. We hope you will choose us again if you ever need accommodations in the area again. Thank you again! Yours Truly, Jenni-lynn Hadley General Manager

"Friendly and helpful staff"
Andy S, 19 Février 2018

It is my first time in Canada. I arrived in the hotel at about 9pm. The lady was so friendly and helped me out when checking in. Next day a gentleman helped me book a taxi because I don't have a Canadian mobile number. Thanks a million!

Owner Response, 19 Février 2018

I am delighted to hear you enjoyed our hotel and our customer service! We look forward to seeing you on your next visit to Canada! Yours Truly, Jenni-lynn Hadley General Manager

"Decent stay but questionable location"
LoriB42, 16 Février 2018

I recently stayed one night at the BW King George Inn & Suites. The rooms were on the small side but clean and the beds and pillows were comfy. The staff were efficient and helpful. They provide a hot breakfast with all the usual fixings. Breakfast started at 6:30 am which was nice for early starters. It seemed to be a working man's hotel. Good value for the money. My only concern is the location on a load, busy street in a bad part of Surrey. Travelling as a single, women, I did not feel comfortable walking to nearby restaurants. There were a few options but I elected to eat in my room. In the past I have been accosted by criminal elements in that location.

Owner Response, 16 Février 2018

Thank you for taking the time to offer us a review. Yes, our area can present some challenges for us, but our staff work very hard to ensure all guests have a safe, comfortable and memorable stay. We hope you will visit us again on your next visit to the area! Yours Truly, Jenni-lynn Hadley General Manager

"Amazing ??"
jeanettem177, 05 Février 2018

I think this hotel does amazing job on comfortable & customer service. The beds are to die for???? The pool was very clean also. We love to use the pool when I go there. Overall good experience. Thanks

Owner Response, 05 Février 2018

We are delighted to hear you enjoyed your stay with us!! Thank you very much for sharing your experience!! We appreciate you taking the time to write your review. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Excellent value and amenities"
Trentster20, 22 Janvier 2018

Took a chance booking this hotel for the first time and it couldn't have worked out better. Location was perfect and only a short walk away from my business purpose for the trip. A welcomed and free upgrade to a suite made preperations for the class I was teaching a comfortable experience. The entire staff was friendly and helpful. Plenty of restaurants and other stores within a very short walk.

Owner Response, 22 Janvier 2018

Thank you very much for sharing your experience with us to the TripAdvisor Community. I am so happy to hear you enjoyed your stay with us! We hope you will choose us again on your next work or leisure trip to the area! Yours Truly, Jenni-lynn Hadley General Manager

"Very Satisfied Experience"
Lee L, 13 Janvier 2018

A very good balance of location, accommodations, services, and price. The staff were friendly and helpful. Recent improvements to the facility added to our experience. Our room request (north side of building) was provided as asked for.

Owner Response, 13 Janvier 2018

I am delighted to hear you enjoyed your stay with us Lee. We hope you will visit us again soon on your next visit to the area! Yours Truly, Jenni-lynn Hadley General Manager

"a good stay"
dandrv2018, 03 Janvier 2018

Had some quick business in the area. Great location lots of shopping and eateries in the area. Coffee in the room (Keurig sp?) and waffles for breakfast made the day. Excellent location for Surrey and New Westminster good access and egress to all major routes.

Owner Response, 03 Janvier 2018

I am happy to hear that our hotel suited your needs. I hope you will stay with us again soon. Thank you for taking the time to write a review. Yours truly, Jenni-lynn Hadley General Manager

"Christmas holiday"
mgz1, 01 Janvier 2018

Quiet, clean, friendly helpful staff, ample parking and awesome breakfast. When we come to Surrey this is our preffered hotel, the rooms are in great shape and the staff are very accommadating always an enjoyable experiance

Owner Response, 01 Janvier 2018

Thank you for your wonderful review. I am delighted to hear you enjoyed your stay with us. We hope to see you again soon on your next visit to the area! Yours Truly, Jenni-lynn Hadley General Manager

"excellent hotel"
Keytek, 29 Décembre 2017

Hotel staff always a genuine smile. Very accommodating and helpful. They treated us like we were someone very important.Don't get that a lot from all hotel staff in other hotels.Liquor store across the street has free delivery (We didn't use this though as non drinkers) Grocery stores and shopping close by with a vehicle

Owner Response, 29 Décembre 2017

Thank you for taking the time to write us a review. I am delighted to hear you enjoyed our staff and your experience overall. We look forward to hosting you again on your next visit to the area! Yours Truly, Jenni-lynn Hadley General Manager

"A comfortable home away from home"
phyllish412, 27 Décembre 2017

We have stayed here so many times, we are very familiar with the staff, rooms, breakfast routine and cleaning staff. We are always happy to check-in at the BW Surrey, King George Inn and Suites. We visit family in Delta so will stay at this hotel again.

Owner Response, 27 Décembre 2017

We are so appreciative of your business through the years. I am happy to hear you continue to enjoy our hotel. We look forward to seeing you on your next to visit to see your family! I hope you have a very Happy New Year's! Yours Truly, Jenni-lynn Hadley General Manager

"nice and quiet "
Fe V, 20 Décembre 2017

not only is BW king george nice and quiet, it is also accessible to SMH and YR centre, close also to shopping mall. the breakfast room is roomier now maybe because the renovation is done. i like it that they followed up on me when i failed to check in on the day that i was expected (i missed my flight), before cancelling my reservation. the reviews about the staff being nice is accurate. the place is modest almost like a home where you can just relax. the rooms are neat and clean and spacious. well recommended for the more mature crowd.

Owner Response, 20 Décembre 2017

Thank you for taking the time to write a thorough review. We are happy to hear you enjoyed our hotel, staff, and location. We appreciate you recommending us as well. We hope you have a lovely holiday season and we look forward to seeing you on your next visit to the area! Yours Truly, Jenni-lynn Hadley General Manager

"best western"
Jim D, 14 Décembre 2017

Room was not clean. Sheets and curtains were wrinkled. Paint stains on the bathroom floor. With some care this could be an excellent location. I was disappointed with cleanliness of the room. I stayed in a single queen suite.. I find the The majority of best western hotel is extremely acceptable I try to use best questions hotels exclusively and I travel a lot. I will however avoid this hotel at all costs

Owner Response, 14 Décembre 2017

Thank you for your recent review Jim. I am disappointed to hear you did not enjoy your stay with us. We are currently under renovation which has presented some challenges for us. The washroom floors are in the process of getting re-tiled. We wanted to wait until all of the other room renovations were complete before doing so. Thank you for taking the time to offer your feedback. We hope you will give us another try on your next visit to the area. Thank you. Yours Truly, Jenni-lynn Hadley General Manager

"Quiet & Comfy"
Shelley G, 10 Décembre 2017

Second time staying here. No complaints at all! Awesome bed and pillow. Very freindly staff. Room was modern and clean. Keurig coffee maker and microwave in room. Vending machine by elevator on 3rd floor. We will return.

Owner Response, 10 Décembre 2017

Thank you for your recent review Shelley. I am delighted to hear your stay was quiet and comfy. We hope to see you again soon for a 3rd visit! Yours Truly, Jenni-lynn Hadley General Manager

"Very Good Value!"
B6104OOmaryf, 07 Décembre 2017

We needed accommodation close to the Surrey Memorial Hospital, and this excellent venue was perfect. Although there is no restaurant or bar on site, 'Chilies' Thai cuisine next door was superb. The hotel serves a full breakfast near the lobby which we appreciated before we checked out. Very good value indeed!

Owner Response, 07 Décembre 2017

Thank you for taking the time to write a review of your experience with us. I am happy to hear we could assist you while you were in town for unpleasant reasons. I will be sure to pass your review on to our staff. Thank you again. Yours Truly, Jenni-lynn Hadley General Manager

"Went beyond the call off duty having had lost luggage"
James H, 04 Décembre 2017

Almost every one assisted me and made it possible to get back to the airport the following day. The King George Hotel in Surrey B.C. [lower mane land is very convenient to the Vancouver area.Also close to the U.S. border

Owner Response, 04 Décembre 2017

I am so very happy to hear our staff were able to assist you James. We work very hard to ensure all guests have a safe, comfortable and memorable stay with us. We hope to see you again on your next visit to the area! Yours Truly, Jenni-lynn Hadley General Manager

"Excellent hotel"
Mike L, 04 Décembre 2017

Very nice staff that is willing to help. Even though they had renovations going on this did not overly disturb us. Clean neat and tidy. Find that they were very accommodating and listened to our needs.

Owner Response, 04 Décembre 2017

I am happy to hear our renovations were not inconvenient for you while you were staying with us. We appreciate you choosing to stay at our hotel and taking the time to leave a review. I hope you have a lovely holiday season! Yours Truly, Jenni-lynn Hadley General Manager

"Excellent location and experience."
Randy H, 01 Décembre 2017

From the begining to the end our stay at Best Western was perfect. I've stayed with them from BC to New Mexico and they've always made my stay enjoyable.Their services are impeccable!! I look forward to staying with them again and won't hesitate in recommending Best Western to my friends and family!

"One of the best customer support that we ever received"
eslovesbc, 28 Novembre 2017

We stayed in the hotel for 2 nights during thanks giving weekend of 2017. Hotel is conveniently located. Decent parking space available and parking is free. We liked the free breakfast as well. Wi-fi is free We are very pleased with the excellent customer support provided by the front desk people. They take the extra mile to ensure that you are comfortable and your needs are met. We are especially impressed with the front desk manager Nicki Grewal, who went out of the way to help us with our car rental issue that had to be addressed immediately but we were in a rush to fly back to the US. Thanks Nicki. We know where we would be staying during our next visit to BC :)

Owner Response, 28 Novembre 2017

I am so delighted to hear you had a positive experience with us and especially with Nikki Grewal our Front Office Manager!! I will be sure to show her this review. We would welcome the opportunity to serve you anytime! Thank you for taking the time to share your experience. We hope you have a lovely holiday season! Yours Truly, Jenni-lynn Hadley General Manager

"King Suite with Kitchenette"
R5360AKkatem, 26 Novembre 2017

Stayed in a King Suite with kitchenette. 4 element Stove top, no oven, apartment sized fridge. Fed VBall team out of the kitchenette. Clean and comfortable rooms and amenities, decent hot breakfast -nothing fancy but does the job while on the road. Staff helpful and accommodating as tournament schedule (and thus departure) was unknown when checking in. Would recommend.

Owner Response, 26 Novembre 2017

It is great to hear our hotel was accommodating to your group's needs. We hope you will keep us in mind for your next tournament in the area. Thank you for taking the time to offer us a review. Yours Truly, Jenni-lynn Hadley General Manager

"Good value and location"
LLStruik, 24 Novembre 2017

Great free breakfast and staff and great location but can be a bit noisy due to road traffic as on busy street. But staff were very friendly and helpful and free breakfast great with an excellent selection of pastries(almond croissant was excellent) and crisp bacon, yummy eggs and waffles.

Owner Response, 24 Novembre 2017

I am happy to hear you enjoyed your stay with us! We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Not bad."
F1863YBtimf, 17 Novembre 2017

Able to book reservation over phone the morning of, they had room and I didn't have to talk to a call center in some random city somewhere else. Location is ok. Mid Surrey. Room was normal hotel room, clean, soft bed. TV a tad old, channels where spread out so not one after another like normal cable TV. Jail like lobby door system to get in. Nice check in staff, check out no so. Breakfast was a limited spread but enough to start your day. Over all not bad. Worth the dollar value.

Owner Response, 17 Novembre 2017

Thank you for your recent review. I am happy to hear you found us to be worth the value you paid. We hope you will visit us again as we are under renovation right now and have even more changes planned for next year including our breakfast room! Thank you again for staying with us and we hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Attention to detail lacking"
robe149, 14 Novembre 2017

While the room was spacious and generally quiet, small things were irritants - Cheerios on carpet behind room door entire stay - Ironing board would not stay in full upright locked position - TV Remotes are basic models, one in bedroom not fully operational

Owner Response, 14 Novembre 2017

Thank you for taking the time to write a review. I appreciate you offering feedback regarding your experience with us. I agree that it seems in this case that attention to detail was lacking. I can see a definite room for improvement. Thank you for bringing this to my attention. I hope you enjoyed everything else we had to offer and my hope is that you would give us another try when you are in the area next. Yours Truly, Jenni-lynn Hadley General Manager

"Comfortable"
lorrainep617, 12 Novembre 2017

Easy check in, clean room, comfy bed, soft linen, used the pool and Gym, breakfast was surprisingly good, a variety of breads and pastries, good juice, waffles and cereals. Staff in breakfast area were super helpful.

Owner Response, 12 Novembre 2017

I will be sure to let our Breakfast Attendants know about your review! Thank you for taking the time to share your thoughts. We hope to see you again soon! Thank you again. Yours Truly, Jenni-lynn Hadley General Manager

"Best western"
khanshafeem, 10 Novembre 2017

Had a very good stay and Location was great and good access to places near by and friendly staff and a very clean and beautiful place to stay with good and caring staff and good amenities and time spent there was awesome

Owner Response, 10 Novembre 2017

We are delighted to hear you had an awesome time with us. I will be sure to let the staff know about your review. Thank you for taking the time to write it for us. We hope you will visit us again on your next visit to the area! Yours Truly, Jenni-lynn Hadley General Manager

"Comfortable"
RickandDoni, 04 Novembre 2017

A comfortable room and very professional staff. The queen suite has a separate bedroom and living area - very clean even if the decor is a little dated. I appreciate having a fridge and microwave in the room and groceries and shops are a short drive away. The breakfast is fine - very typical of the Best Western standard (two hot choices of egg and sausage or bacon, breads, croissants, danishes, waffles, fruit, hard boiled eggs, yogurt, juices, etc). In room internet was great. The location is on busy King George highway in Surrey. Very accessible if you are travelling from Vancouver. airport or the ferry.

Owner Response, 04 Novembre 2017

Thank you for your recent review! We are very happy to hear you enjoyed your stay with us. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Comfortable"
RickandDoni, 04 Novembre 2017

A clean and comfortable room, friendly staff and great internet. The breakfast is fine if you like bread, danish croissants, cereal, waffles with some hot egg and bacon or sausage. Fruit available is apples, oranges and bananas. Also cold items like yogurt and hard boiled eggs, coffee, hot chocolate, tea.

Owner Response, 04 Novembre 2017

Thank you for taking the time to offer us a review! We are delighted to hear you enjoyed our breakfast!! Yours Truly, Jenni-lynn Hadley General Manager

"Good experience"
jonathanbO6879VU, 02 Novembre 2017

Rooms were clean, staff were professional and experience was good all around. I started laundry about 0.5h before my shift and wasnt dry by the time i left and the staff went out if there way to help and brought my cloths to the room

Owner Response, 02 Novembre 2017

Thank you for your recent review. I am glad to hear you were able to get the assistance you needed during your stay with us. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Average hotel"
James I, 02 Novembre 2017

Best Western King George Inn & Suites, Surrey, is a good hotel to stay if you want to be near the border crossing has a good breakfast with a good 24 hour supply of drinks. The only issue I have is the $100 removed of a credit card until you check out which creates an internarial transaction cost and several days to show it has been reimbursed back into your account.

Owner Response, 02 Novembre 2017

Thank you for taking the time to write us a review. The holds at check in are a security deposit for during your stay with us. Sometimes depending on the type of card, the holds can take longer to release than others. Unfortunately when the credit cards used are international the holds can take even longer to release. This is not something we have control over. We do everything in our power to get the holds released as fast as possible. I am happy to hear you enjoyed our hotel and we hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Great Stay in Canada!"
TheH-TownCabs07, 25 Octobre 2017

This stay was fantastic! The bed was absolutely comfy, the breakfast items were delicious from hot and cold choices, the location wasn't too bad to drive out to Vancouver each day, the amenities inside the room and within the hotel were fantastic, and the staff, Joyce the breakfast attendant and housekeeping ladies were fantastic at their jobs, sweet and hardworking ladies!!! We had an AMAZING experience overall in Canada!!

Owner Response, 25 Octobre 2017

I am overjoyed to hear your visit to Canada and at our hotel was amazing!! Thank you for writing about your experience with us. We hope you will visit Canada and us again! Yours Truly, Jenni-lynn Hadley General Manager

"Great Surrey Hotel"
Jettaset, 19 Octobre 2017

The Best Western King George Inn and Suites was a VERY pleasant stay. We were treated excellent throughout the hotel from check in to check out. Breakfast was plentiful and tasty. Definitely will return next time I'm in the area.

Owner Response, 19 Octobre 2017

I am delighted to hear you plan to stay with us again on your next visit to the area! We love the opportunity to serve you again. Thank you for choosing our hotel and also for leaving a review! Yours Truly, Jenni-lynn Hadley General Manager

"Clean, comfortable, great service"
BLT52, 19 Octobre 2017

New décor in the immaculate room was very pleasant. Bed was comfy with a variety of pillows (fat and thinner). Room was far from elevator on quiet side of building as I had requested, so very quiet. Breakfast had a variety of options, though nothing but an apple for a healthy vegan option. Service was very friendly and helpful. Building is under renovation so exercise room was temporarily unavailable (Oct 14 2017). Location is on a fairly busy street, but backs on a residential neighbourhood. Not bad for a walk. Selected for proximity to a genealogy conference.

Owner Response, 19 Octobre 2017

Thank you for your recent review. I am delighted to hear you enjoyed our hotel, staff, and location. We hope you will visit us again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Surrey business trip"
doogerKamloops, 17 Octobre 2017

Great location on King George Hwy. GREAT PRICE. Rooms were clean and comfortable. Room were quiet even though they faced a major road. Close to hospital. Breakfast was God. Only wish they used real brewed coffee.

Owner Response, 17 Octobre 2017

Thank you for taking the time to share your experience with us. I am so happy to hear you enjoyed our hotel and found it to be of great value. We look forward to seeing you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Great place for a short break."
DOUGLAS H, 11 Octobre 2017

Stayed here for 3 nights and had no problems. The hotel was clean and the staff were polite and friendly and plenty of food to choose from in the breakfast area. Lots of places nearby to go out and get something to eat and a couple of Golf Courses nearby as well if you like to play Golf.

Owner Response, 11 Octobre 2017

Thank you for taking the time to write us a review Douglas. I am delighted to hear you enjoyed our hotel, staff, and location. We look forward to serving you again on your next visit to the area! Yours Truly, Jenni-lynn Hadley General Manager

"Breach of guest privacy"
Jason G, 08 Octobre 2017

Housekeeping entered my room while I was working, without permission and without knocking. They said they were showing the room to another guest. Front desk just said "it doesn't happen here", and after a month, Best Western is refusing to acknowledge the incident. Seriously disappointed at how this serious breach of guest privacy has been handled.

Owner Response, 08 Octobre 2017

Thank you for your feedback regarding this matter. It was never our intent to breach your privacy. Our housekeeper was only going to your room next to clean it and she was not aware that other guests of ours were behind her trying to peer in and see the room type you had. She was not assisting the guests at the time and was not aware they were doing this. I can appreciate though that from your point of view it did look differently. When I spoke to the housekeeper in question she was very affected by the whole situation. I apologize on behalf of my team for this experience you had with us. I hope you will consider staying with us again in the future and give us another try. Thank you again for taking the time to write us a review. Yours Truly, Jenni-lynn Hadley General Manager

"Best sleep in a long time"
reachkarebear, 04 Octobre 2017

The hotel is a bit old, the lobby rather tired, poor lighting in the suites, but the bed made up for everything! I had the best sleep!! Tried to stay a second night just for the bed, but they were booked. Pretty good comp breakfast too.

Owner Response, 04 Octobre 2017

Thank you for your lovely review. I am happy to let you know that we are currently under renovation so the tired look will be gone by the end of next year. We are very excited about our upgrades! We look forward to seeing you again on your next visit to the area! Yours Truly, Jenni-lynn Hadley General Manager

"Best Western"
K7407ZYbarbaram, 02 Octobre 2017

This hotel was WONDERFUL in every way. They even have Gluten Free breakfast items. We were here for an ASL convention. The staff was extremely helpful for all the elderly, deaf, and even were learning signs (ASL) to help communicate. The food was great. A very nice variety for breakfast. The rooms were wonderful! We had a wonderful stay!!!

Owner Response, 02 Octobre 2017

Thank you for taking the time to write a review. I am very happy to hear you enjoyed our hotel while in town for your convention! We look forward to seeing you next year! Yours Truly, Jenni-lynn Hadley General Manager

"Central Surrey Best Western"
gregfP2764MO, 01 Octobre 2017

Very nice hotel with an excellent, fresh breakfast! The rooms are very nice, clean and spacticous. The décor is comfortable too. In room coffee and fridge were also available. The location is pretty good for getting into New West, Burnaby, Langley and Port Coquitlam. I highly recommend

Owner Response, 01 Octobre 2017

I am delighted to hear you would highly recommend our hotel! Thank you for taking the time to offer a review. We look forward to accommodating you again on your next visit to the area! Yours Truly, Jenni-lynn Hadley General Manager

"Don't try to check in Early"
800maureeng, 30 Septembre 2017

I arrived after 7hrs of driving at 1:00pm ~ the desk clerk advised that check in was 2:00pm. I told her that I had an appointment at 3:00pm and that it would be great if I could get in early ~ I also had a broken foot so I was hoping to have a bit of a rest before my 3:00pm appointment. The desk clerk stuck rigidly to the 2:00pm check in..... As much as the hotel was conveniently located I will be finding a different place to stay next time

Owner Response, 30 Septembre 2017

I am sorry to hear about the inconvenience you experienced while attempting to check in early. We are an extremely busy hotel and unfortunately your specific room type was not ready any earlier. Nikki our Front Office Manager did everything she could to get the room ready early for you but unfortunately early check ins are not guaranteed. I hope you enjoyed everything else with your stay. Thank you for taking the time to write us a review. Yours Truly, Jenni-lynn Hadley General Manager

"Wonderful staff, always a pleasant stay."
kraut_chick, 28 Septembre 2017

I stay here several times a year, and this Best Western always exceeds expectation when it comes to their very friendly staff. Desk staff are always helpful, and housekeeping are always smiling and greeting everyone as they work. I also get lovely notes from them in my room thanking me for my business. They fill up fast, always book ahead!

Owner Response, 28 Septembre 2017

Thank you for staying with us through the years. I am so happy to hear we continue to offer the high level of customer service I expect from my staff. We look forward to seeing you again! Yours Truly, Jenni-lynn Hadley General Manager

"Convenient and clean"
Russell C, 26 Septembre 2017

this is a great place to be and easy to get to ferry terminal to Vancouver Island or travell to U.S. Lots of amenities close by or a short drive away. Major shopping withing 15 minutes or take Hwy 99 into airport or metro Vancouver.

"Last-minute booking"
B3885RCstephens, 22 Septembre 2017

Great staff with nicely appointed rooms I will stay again when I'm in the area. The stuff is well-trained and they seem to genuinely care about the guest comfort. The management should be proud of the job they've done

Owner Response, 22 Septembre 2017

Thank you for taking time to write a nice review. I am pleased to hear that we met your expectations. We take pride in our work and thanks for complimenting our staff. We hope to see you very soon! Best regards, The management

"Always Premium Service"
Sheila K, 22 Septembre 2017

Always top notch service, rooms are spotless and complimentary breakfast is good. It is handy to where we go in Surrey so stay there a few times a year. Staff are always friendly and accommodating and remember us when we come there

"This place is fixing up very nicely"
timwK6843SP, 22 Septembre 2017

I stayed here a year or so ago and the improvements are a noticeable and welcome. Very friendly front desk staff with a seemingly genuine desire to know how the stay is being perceived. A very good value fro the price point but unless they replace the old lumpy pillows, I suggest you being your own. I will be back.

Owner Response, 22 Septembre 2017

Thank you for your feedback and your great comments about our staff. We all work very hard to provide best possible service to our customers. Your comments are very encouraging, thank you! We note your comments about pillows and we will bring this to the attention of our senior management team. Best wishes, The management

"hotel stay"
230joanj, 17 Septembre 2017

the room was large and clean, the breakfast had a very good selection of fruit, pastries,and other breakfast items awesome staff that went out of their way to make sure we had a good and comfortable stay.

Owner Response, 17 Septembre 2017

What a pleasure it was to read your review. Thank you for taking the time to share your stay on Trip Advisor! We hope to see you again! Yours Truly, Jenni-lynn Hadley General Manager

"A Great Hotel"
Pauline M, 14 Septembre 2017

Our experience with The King George Hotel was exceptional. Clean, renovated rooms. Excellent customer service. Great continental breakfast. Beds are comfortable. They go over and beyond to help you out with any questions and to make you feel very comfortable and welcome at the hotel. We especially liked Aman who worked at the front desk. He certain knows and understands GREAT customer service.

Owner Response, 14 Septembre 2017

Thank you for taking the time to write us a review. I will be sure to show Aman your review! We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Amazing service and excellent room!"
Lorenia A, 12 Septembre 2017

I am very surprised by this hotel. The girl at the check in was extremely nice and helpful. She gave us all tips and advice for our trip and I think many 5 star hotels should learn this. The most important thing is service. I received better service than any other hotels I have stayed before. The room was really clean and the shower was impecable. The breakfast is included and it was good. I highly recommend this hotel if you visit the area.

Owner Response, 12 Septembre 2017

Thank you for taking the time to write us a review. I am so delighted to hear you enjoyed your quick stay with us. It was a pleasure to serve you that evening and I hope to see you again on your next visit to Canada! Yours Truly, Jenni-lynn Hadley General Manager

"Best Western King George Inn, Surrey, B.C."
130lairdw, 10 Septembre 2017

Good hotel with usual amenities including a pool. Breakfast included in price. Staff is excellent and rooms are clean, beds comfortable (and I'm fussy).Not much to see in the immediate area and on a busy intersection. However, bus stops across the street and it is a short distance from there to the SkyTrain station - a great way to be in downtown Vancouver without the high cost of staying there.

Owner Response, 10 Septembre 2017

Dear guest, Thank you very much for your positive feedback. We hope to see you very soon! Best regards, The management

"clean room; fresh towels everyday; friendly, helpful staff"
Fe V, 10 Septembre 2017

near surrey memorial hospital where i visited a sick friend. there's subway and restaurants across the street. coffee and juices are 24 hours at the breakfast room. continental breakfast offered. close to the malls.

Owner Response, 10 Septembre 2017

We are happy to hear you enjoyed your stay with us. Thank you for taking the time to write us a review! Yours Truly, Jenni-lynn Hadley General Manager

"Price and Service .. Fabulous"
Kalim Ullah K, 07 Septembre 2017

What a single word can describe a best hotel team. Good.better.the best. awesome.excellent or fabolous . Great Front desk Jenny and Aman. Good Healthy Breakfast with Preeti was welcoming too. It makes my stay comfortable . I came back twice to stay in this hotel and nothing compared to the service in this price. Simple Amazing and a wow .

Owner Response, 07 Septembre 2017

Thank you for taking the time to share your feedback. I am delighted to hear you enjoyed our hotel. It was a pleasure to serve you and your family while you were here visiting Vancouver and the surrounding areas. We all look forward to seeing you again in the future and we hope you enjoyed your trip to Vancouver Island! Yours Truly, Jenni-lynn Hadley General Manager

"Good hotel overall"
165calebg, 06 Septembre 2017

Checked into this hotel on Labor Day and liked it for the most part. Checkin was good and easy, nice room and comfortable beds. The only two downsides to this hotel was that on the 3rd floor the air conditioning was not on in the hallway so it was quite warm since it was 30 degrees outside. the other thing was the breakfast wasn't the greatest experience, the breakfast room was being used for storage of random things making it more crowded, the breakfast choices were not as good as most best westerns that I've been to. But I would stay here again

Owner Response, 06 Septembre 2017

Thank you for your recent review. I am happy to hear you enjoyed most of what we have to offer. We are still under renovation which can be a challenge for us, but everything will be finished by the end of 2018. Once complete, our breakfast room, lobby, front desk and all guest rooms will be refreshed and updated. We look forward to serving you again so you can see the changes for yourself! Thank you. Yours Truly, Jenni-lynn Hadley General Manager

"Perfect hotel"
christine o, 05 Septembre 2017

I stayed for 2 nights August 3&4.Easy check in/out.Courteous,happy staff.Outstandingly clean,comfortable room #218.Also very quiet as requested.I had a restful stay and found it an easy drive to Steveston harbour via Hwy 99 for a day trip.Also the convenience of the tasty complimentary continental breakfast and the in suite kurig coffee made this hotel perfect for me.I will return and have already recommended to friends.Christine.

Owner Response, 05 Septembre 2017

What a delight to read your review Christine! I am so pleased to hear we were perfect in your eyes. I have a great team here and everyone works very hard to ensure all guests have a safe and comfortable stay with us. We look forward to hosting you again on your next visit to the area! Yours Truly, Jenni-lynn Hadley General Manager

"A one night stay"
trishw509, 05 Septembre 2017

Were able to get early check in. The room was pleasant and bed very comfy. Next day breakfast was excellent. Hot food with constant replenishing. Good wifi access and that first morning coffee hit the spot. We always stay at Best Western

Owner Response, 05 Septembre 2017

Thank you for sharing feedback regarding your stay with us. We are happy to hear we were exactly what you needed. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Good Economy Hotel. Location is the Issue."
Vincent M, 30 Août 2017

The Best Western is a budget hotel, and shows it. It is quite inexpensive by Vancouver standards, though it isn't actually in Vancouver. Location: Its location isn't bad: King George Blvd is a main North-South road in Surrey, with an on/off connection to Highway 99 about 5 km to the south; if you are heading to either the US border or the Tsawassen Ferry the next morning, you can get to either from the Best Western without too much trouble. Getting to downtown Vancouver, however, particularly during rush hour, can be a major headache. Within Surrey, there are several banks with ATMs on 72nd Avenue to either side of King George. There are commercial malls on King George between 72nd and 76th. And there is a convenience store right next door to the hotel. This area is sort of a Little India, so it's a good place to go for Indian food, has at least one Indian bar with some good draught beer, and a budget supermarket with lots of Canadian and Indian foods available. Rooms: are clean, but a wee bit tired and Spartan. The pillows were uncomfortable, but other than that, I had no room complaints. They get positive points for housekeeping. I didn't use WiFi or watch TV, so I cannot comment on either of these. Continental: The breakfast was about par for a budget motel. I've certainly seen worse. Staff: The personnel at the desk, in housekeeping and at the breakfast buffet varied from Good to Excellent, and were mainly Excellent. Management should be complimented, because they've got a very good staff. Bottom Line: Don't expect the Ritz, but I rate this lodging as Good. However, if you are booking a hotel for a week, and going to be working in or focusing your stay on downtown Vancouver, you would be well advised to get a hotel several km closer to the city center. The commute is a killer. TA asked me whether this hotel is "centrally located." Well, for the suburb of Surrey, yes, but for metro Vancouver, no.

Owner Response, 30 Août 2017

Thank you for your recent review Vincent. I just want to clarify that we never give the impression that we are in Vancouver. We are located in Surrey which is 3 cities away from Vancouver. I apologize if you were misled to believe we were in close proximity to Downtown Vancouver. Our location is convenient for tourists to commute but for a daily work commuter we certainly would never recommend it. I am happy to hear you enjoyed most of what we have to offer though. We are currently under renovation so be sure to check back for our upgrades! I hope you enjoy the rest of your summer! Yours Truly, Jenni-lynn Hadley General Manager

"You won't be disappointed."
D210TAcarmenc, 28 Août 2017

This hotel is like home only better! It's always clean, breakfast made with all the coffee you can drink!! Surrounded with smiling faces from the staff, no matter what time of the day it is. The only disappointing factor is the fitness room is too small.

Owner Response, 28 Août 2017

Thank you for your review! I am delighted to hear you enjoyed our hotel like a home away from home! We couldn't agree more about the gym which is why it is currently under renovation so we can add a couple of more machines. As I type this the crew is currently working on it! We look forward to seeing you again on your next visit to the area! Thank you again for taking the time to write us a review. Yours Truly, Jenni-lynn Hadley General Manager

"Vancouver Experience"
tammyj773, 24 Août 2017

This hotel was very clean, the staff were very accommodating. There was some renovations going on, but they appeared minimal. They went out of there way to make our stay pleasant even during the renos.

Owner Response, 24 Août 2017

Thank you for taking the time to write us a review. I am pleased to hear you enjoyed our hotel. We look forward to having you stay with us again after our renovations are complete! Yours Truly, Jenni-lynn Hadley General Manager

"Hotel stay"
dalrajb2017, 19 Août 2017

Reasonable size rooms, nice comfortable beds, ground floor rooms have been refurbished whilst first floor rooms are still old and in need of refurbishment. Continental breakfast is average but if you arrive late a lot of the food is finished. When the hotel is full the car park is also full.

Owner Response, 19 Août 2017

Thank you for your recent review. I am happy to announce that all guest room renovations will be complete by the end of this year. Next year we plan to renovation the Front Desk, Lobby and Breakfast Room. We look forward to hosting you again and you can see all the great changes we have planned. Thank you again for your feedback! Yours Truly, Jenni-lynn Hadley General Manager

"ok hotel"
453sadaqata, 19 Août 2017

clean hotel...self laundry service was a bonus. hotel price was a bit execive. pool and hot tub was good. breakfast was ok nothing special. staff was helpful cleaning stuff was excelent signage on the property can be improved

Owner Response, 19 Août 2017

Thank you for your recent review. We appreciate your feedback regarding your stay with us. We hope to see you again in the future! Yours Truly, Jenni-lynn Hadley General Manager

"Great hotel at reasonable price, very nice staff"
Bhaskar J, 19 Août 2017

This is a a great hotel for a family stay. Staff are very helpful The rooms are well appointed Fitness centre is great close to stores , costco, superstore, bear creek park and trail, surrey arts center. Enjoyed walking along the trail.

Owner Response, 19 Août 2017

Thank you for taking the time to write us a review. I am delighted to hear you enjoyed our hotel, staff, and location. We look forward to seeing you again in the future! Yours Truly, Jenni-lynn Hadley General Manager

"OK for the price"
rclarkeCA, 17 Août 2017

We recently stayed here in a 1 bedroom suite. The room was clean but very small compared to other suites we have stayed in. Had all the basics. Breakfast was included and was ok. Same as you get in most hotels. Pool and hottub had a little to much chlorine. Overall place was ok.

Owner Response, 17 Août 2017

I am happy to hear you enjoyed your stay with us. Thank you for taking the time to offer us a review. Yours Truly, Jenni-lynn Hadley General Manager

"Ok Hotel, but poor service"
ingan79, 16 Août 2017

While check out, I was totally ignored. The attitude the lady performed was not according to industry standard. It's BW. It should be similar to other BW or similar ones. While checking out, she answered phone call, and fron that moment she never looked at me nor communicated neither by verbal or by body language. I was like being already checked out, get off! So bad.

"One of the Best of Best Western Hotels"
marthat24, 14 Août 2017

Our recent stay at King George Suites & Inns in Surrey was excellent. We came for a family wedding and our stay at this particular hotel made a world of difference beginning with the well furnished living room which accommodated several family gatherings. The well rounded breakfast offered in the morning was satisfying. We would definitely stay here again.

"More for business than vacation"
Duane - Glenda Z, 13 Août 2017

We stayed here July 19. We picked this for the location that would be easy to get to. It is a little tricky to get into if you are coming from the South. The property was under some renovations but this was not a problem. The room was quite and comfortable. We had no issues. Breakfast was a little sparse but was adequate. We received a very friendly greeting at check-in as well as a very nice experience checking out. If we were to be in the Surrey area again we would consider staying here again.

Owner Response, 13 Août 2017

Thank you very much for taking the time to offer us a review. I am delighted to hear you enjoyed our hotel and would consider staying with us again! Thank you again! Yours Truly, Jenni-lynn Hadley General Manager

"We will be back !!!!"
AlicjaiAndrzej, 08 Août 2017

Amazing management and and very supportive personnel !!!!, With may husband having an emergency surgery it felt like home away from home.The hotel is located close to every amenities , very clean an specious rooms, very good hot breakfast. Definitely we will be back .

Owner Response, 08 Août 2017

Thank you very much for taking the time to offer us a review. I am delighted to hear we were able to help you during a very stressful time. We hope your husband is recovering well and we look forward to seeing you again!! Yours Truly, Jenni-lynn Hadley General Manager

"Breakfast"
ashitaprasad, 07 Août 2017

The lady named Preeti at breakfast was very nice. Only negative complain I have is breakfast I wish they have hash browns and chicken meat. We do not eat beef and pork. No hashbrowns either, eggs is so tasteless. Above from these everything else was good, coffee and juice all fresh.

Owner Response, 07 Août 2017

Thank you for taking the time to offer us a review Mrs. Prasad. I will be sure to pass your comments on to Preet! Unfortunately we are presented with the challenges of not having a kitchen to aid in our breakfast offerings. This limits us to what we can provide but we try our absolute best to offer variety and different options for guests like yourselves that do not eat pork. We hope to see you again on your next visit to the area. Thank you again for staying with us!

"As expected - basic and good value"
Harj M, 02 Août 2017

Stayed here whilst attending a wedding. Rooms are big and have a separate lounge area with fridge and microwave - the rooms are just too dark! Free breakfast which was good, but polystyrene plates and plastic cutlery. Space was also very limited, often had to wait to get a table. Overall for the price, and if you need to stay in Surrey, can't go wrong.

Owner Response, 02 Août 2017

Thank you for your recent review. I am happy to announce that we are currently under renovation. Included in the plan will be a new design in the breakfast room and new, upgraded lighting for all guest rooms! We hope you will visit us again so you can see the upgrades for yourself! Have a great summer! Yours Truly, Jenni-lynn Hadley General Manager

"GOOD LOCATION & EXCELLENT SERVICE"
Jay W, 01 Août 2017

This BW is in a great location for me when visiting Surrey on business. The staff are awesome! Our suite was a little cramped & dated but everything worked and the bed was comfortable. A/C a bit noisy but again, it worked. There are some updates being made to the hotel, including the work-out room. Breakfast selection of food was OK with attentive staff asking if they should bring more out even though it was almost closing time. Very nice folk running this hotel and very friendly and competent staff.

Owner Response, 01 Août 2017

Thank you for your review Jay. I am very happy to hear you enjoyed our hotel. Yes, we are currently under renovation. Everything should be complete by the end of next year (2018). We cannot wait for an updated and fresher product. Be sure to visit us again on your next visit to the area! Thank again for taking the time to offer a review! Yours Truly, Jenni-lynn Hadley General Manager

"Okay despite the renovations in breakfast room and fitness centre"
G. Cameron D, 30 Juillet 2017

Good 2 night stay at this place. Pool needed some attention in maintenance so did the hot tub. Limited fare on the breakfast menu offered. Staff were very polite and kind. Ice machine was on the second floor a little inconvenient.

Owner Response, 30 Juillet 2017

Thank you for taking the time to write us a review. I am happy to hear you enjoyed our hotel. We hope you will visit us again on your next visit to the area! Yours Truly, Jenni-lynn Hadley General Manager

"Thank you"
14dexterg, 28 Juillet 2017

Best Hotel I have ever in, nice service, hard working staff the food is good the pool is very nice and the service is very good. I will surely recommend this to my friends. It is a very nice experience for me and for my family.

Owner Response, 28 Juillet 2017

What a delight it was to read your review this morning. I am so happy to hear you enjoyed your stay and will recommend us to others! We look forward to seeing you again! Yours Truly, Jenni-lynn Hadley General Manager

"Nice smaller hotel"
PopTopBob, 26 Juillet 2017

Hotel was undergoing renovations but it was still very nice. We had a small suite on the top floor with a view of the distant mountains. Very quiet. Good locations with restaurants nearby and on a main street. We drove into Vancouver a couple of days and drive not too bad on the weekend.

Owner Response, 26 Juillet 2017

I am very happy to hear you enjoyed your stay with us! We are very excited for our renovations and can't wait to have them complete for everyone to enjoy. I hope you will visit us again when they are complete so you can see the changes! Thank you for your review! Yours Truly, Jenni-lynn Hadley General Manager

"Nice, clean rooms"
Kristen H, 22 Juillet 2017

Stayed here 3 days and overall it was a good stay. Check-in/out was efficient and there was lots of parking. There's no room service but there is a hot continental breakfast. If you want to stay in that area, this is a good hotel to choose.

Owner Response, 22 Juillet 2017

Thank you for taking the time to write us a review Kristen! I am happy to hear our hotel suited all of your needs while you were staying with us. We hope you will visit us again! Have a great summer! Yours Truly, Jenni-lynn Hadley General Manager

"Good value"
hinhd2017, 20 Juillet 2017

We enjoyed the indoor pool, but the fitness room need more equipment as other Best Western we have stayed. I could not get the treadmill to work, but I did not report, just used the pool. The room ladies left us a notes which I thought was nice gesture. The breakfast lady was also seem nice. Overall good value. It was our first trip to Canada, we definitely do it again.

Owner Response, 20 Juillet 2017

Thank you for taking the time to write us a review. I am happy to announce that our gym area is currently under renovation which is exciting for us. Once complete we will have more equipment and a better layout. We are happy to hear you would stay with us again. I hope you have a great summer. Thank you for staying with us! Yours Truly, Jenni-lynn Hadley General Manager

"hotel experience"
Marilee S, 08 Juillet 2017

excellent hotel that is close to public transit,has a great staff that goes out of their way to please you, has lots of breakfast choices, free wifi. a very clean room. a definite stay if you want a hotel that is centrally located.

Owner Response, 08 Juillet 2017

Thank you for taking the time to offer us a review Marilee! I am so pleased to hear you still continue to enjoy our hotel year after year. Thank you for visiting us again! Have a great summer! Yours Truly, Jenni-lynn Hadley General Manager

"Will Stay Here Again!"
s s, 06 Juillet 2017

Located on a busy road just a short trip from downtown Vancouver. An excellent option in the crowd of so many hotels and motels in the vicinity. Lobby area was little small but spotless. We stayed here 5 nights and it was surprisingly quite even though they were doing some remodeling. Positives: Clean and inviting Entrance, free parking, free breakfast, free wifi, currency exchange, cheerful front desk and breakfast room attendants. Negative: Pool can use some more cleaning and better filtering system To Management: Check in desk person was very friendly and cheerful(sorry forgot her name but we checked in on 6/24 around 4:00 pm). Checkout (6/29 @ 10:45 am) was a different story with 2 people (may be owners or so) sitting at front desk with most serious facial expressions and no "Thank you" or "please come back". They were just busy checking paper work. These 2 people need some serious Customer Service Training.

Owner Response, 06 Juillet 2017

Thank you for taking the time to write such a thorough review. What a pleasure to hear you enjoyed almost everything about our hotel. Thank you for the feedback regarding our agents on during your check out. I will be looking into this. I hope you enjoy the rest of your summer and we look forward to seeing you again!! Yours Truly, Jenni-lynn Hadley General Manager

"Excellent option"
LDS2015, 02 Juillet 2017

Excellent option for staying a few nights and visiting the places around. Conveniently located on King George Highway with access to dining and convenience stores within short distance. I would definitely recommend it.

Owner Response, 02 Juillet 2017

What a pleasure it was to read your review. It is great to hear we were convenient for your during your visit to our area. We hope to see you again soon! Have a great summer! Yours Truly, Jenni-lynn Hadley General Manager

"Best Western never disappoints"
Babar T, 30 Juin 2017

We, 5 families with kids, stayed at this hotel for a night. A very nice, comfortable and quiet hotel. Very big and capacious room with AC, free fast wifi and nice breakfast. Great pool. Staff was very helpful and nice.

Owner Response, 30 Juin 2017

Thank you for taking the time to write a review Babar. I am so delighted to hear we were exactly what you and your friends/family needed!! We hope you will visit us again soon! Yours Truly, Jenni-lynn Hadley

"Standard Motel"
297steffenr, 27 Juin 2017

staff was friendly, breakfast lousy (no sausage / cheese, only single-use tableware) beside the fresh baking cones. rooms not too noisy, as the Motel is near a high frequent road. Motel is quite old, but ok.

Owner Response, 27 Juin 2017

Thank you for taking the time to write us a review. I am happy to announce that our hotel is currently under renovation for the next 2 years! We are very excited to be upgrading and refreshing our property. We are 15 years old so we could not agree more that we are due for an upgrade! We hope you will visit us again after our renovations so you can see the changes yourself! Thank you again for your review! Yours Truly, Jenni-lynn Hadley General Manager

"Disappointed"
Tina S, 19 Juin 2017

We have stayed at this hotel every time we travel to Canada. I feel the quality has beeen on a steady decline over the years, but will continue to stay here because it is convenient for us. Hopefully when they finish "ungrading" it will be back to its glory days.

Owner Response, 19 Juin 2017

Thank you for your recent review Tina. It is an exciting time for us as we renovate our hotel. We are currently working on all guest rooms and our gym area. Next year, we will be completely renovating our front desk, lobby, and breakfast room. I am confident you will enjoy our upgraded facilities once they are complete. Thank you for staying with us whenever you visit Canada. I hope you have a great summer! Yours Truly, Jenni-lynn Hadley General Manager

"Great stay"
Ron R, 16 Juin 2017

we stayed one night and were extremely happy with all aspects of our stay. My wife is a celiac and was able to have an excellent breakfast of scrambled eggs, bacon and muffins as well as fruit and yogurt.

Owner Response, 16 Juin 2017

Thank you for taking the time to write us a review Ron. I am delighted to hear the staff were able to accommodate your wife! We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"area too much traffic noise"
jeangX7288QB, 14 Juin 2017

found the hotel rooms etc. good, didn't like the area, too much traffic, also people talking loud late at nite in the hallway, children running and yelling in the halls people at the ice machine at all hours late at nite and early morning would not stay there again

Owner Response, 14 Juin 2017

Thank you for your recent review. We are sorry to hear you would not stay with us again. Surrey is definitely a busy city and traffic noise can be apparent from time to time. Thank you for staying with us though. I hope you have a wonderful summer! Yours Truly, Jenni-lynn Hadley General Manager

"Excellent staff, 5 star cleanliness."
Ken N, 13 Juin 2017

First class service, Rooms are 5 star clean, Location is easy to find with easy parking and lots of it. Pool and exercise room has been totally updated with new equipment hot tub is the perfect temp. Secured parking with video cameras, I totally felt like being at home treated with out standing service every day.

Owner Response, 13 Juin 2017

Thank you for taking the time to offer us a review Ken. I am so delighted to hear you enjoyed our hotel and everything we have to offer. We hope you will visit us again soon! I hope you have a fantastic summer! Yours Truly, Jenni-lynn Hadley General Manager

"BEST OF THE BEST"
Will S, 09 Juin 2017

Great location, friendly staff, and newly reno-ed rooms. When I am in the area I always try to book this location. I stay in hotels about 10-12 nights a month so I certainly know what to expect, and this location meets and exceeds my expectations.

Owner Response, 09 Juin 2017

Thank you for taking the time to offer us a review Will. We appreciate you taking the time to express to the Trip Advisor community how much you enjoy our hotel. I have an excellent team here and I am pleased to hear they are meeting your needs. We look forward to seeing you on your next visit soon! Yours Truly, Jenni-lynn Hadley General Manager

"Very comfortable"
R382RIwilliamb, 26 Mai 2017

Enjoy the stay and your atmosphere... rooms were clean and the breakfast was excellent..would recommend your hotel to my friends and family to stay there for the next family reunion... I stayed 5 nights and was not disappointed at all

Owner Response, 26 Mai 2017

Thank you for taking the time to write us a review. I am pleased to hear you would stay with us again. We always like hearing guests enjoyed their stay and would visit us again. I hope you have a lovely summer season! Yours Truly, Jenni-lynn Hadley General Manager

"Very nice place"
Jatinder B, 21 Mai 2017

I enjoyed our stay as the hotel is well located in Surrey. The breakfast items were good. Even though the hotel was under construction there was no disruption.Staff were courteous and its a nice neat hotel with comfortable beds and good quality sheets.

Owner Response, 21 Mai 2017

Thank you for taking the time to write a review yesterday Jatinder! I am very happy to hear you enjoyed your experience with us. I will be sure to show your review to my staff. We hope you will visit us again when you are in the area next! Thank you. Yours Truly, Jenni-lynn Hadley General Manager

"Very comfortable, safe and convenient to our event."
JRBailor, 11 Mai 2017

The hotel was in the process of doing upgrades and did all they could to not inconvenience their guests. The room was very clean and in good condition. The bed was very comfortable and there were plenty of soft absorbent towels. The staff was efficient at check in. Good choice/selection for the free breakfast. Overall, a pleasant stay and would recommend this hotel as a good choice to stay.

"Survey"
leticiad272, 11 Mai 2017

Nice hotel, nice staff, very homely good breakfast, timely breakfast for early appointment. will reccommend to friends and families. Good rate.. My only concern is that the bed cover seems dusty, but overall it is a nice stay.

"I love best western"
Freissett L, 08 Mai 2017

We always stay here for our assemblies and convention. staff are very helpful and hotel is always clean. Renovation was ongoing when we stayed but it doesnt bother us, we know this is for better. We will keep coming back. Thank you.

Owner Response, 08 Mai 2017

Thank you for taking the time to write us a review Freissett. I am happy to hear you continue enjoying your stays with us year after years. We look forward to having you see all the finished renovations next year! Thank you again for your review. Yours Truly, Jenni-lynn Hadley General Manager

"Great staff, friendly and great perks"
F7180FKambers, 30 Avril 2017

The staff went out of their way to make my stay great. Breakfast consists of egg patties, sausage patties and a variety of breads and cereals. For later meals in-room delivery from local pizza places or SkiptheDishes is available as well as right across from a Subway, and directly besides a 24hr Macs convenience store. Staff was able to accommodate me for more days than originally planned without trouble.

Owner Response, 30 Avril 2017

I am very happy to hear our staff went out of their way to make your stay the best it could be. Thank you for taking the time to offer us a review. We hope to see you again soon! Yours Truly, Jenni-lynn Hadley General Manager

"Good Stay"
564kristieh, 27 Avril 2017

I was happy with the service. The hotel is under renovation but they made me aware of the fact ahead of time and there are signs everywhere to explain the boxes. The renovation materials were in public spaces but never untidy. No renovation noise disturbed my staff and the service was very good. Breakfast was mediocre but I was happy to have eggs and sausage/bacon available every morning.

Owner Response, 27 Avril 2017

Thank you for your recent review. I am happy to hear our renovations were not an inconvenience for you. That is our goal while we undergo our upgrades. We hope to see you again soon! Yours Truly, Jenni-lynn Hewitt General Manager

"Best Western King George"
fibresoul, 27 Avril 2017

Great accommodation. Close to where I needed to be. Clean rooms, excellent service, LOVED the breakfast. I was sorry I didn't bring my bathing suit to enjoy the hot tub and pool! I will stay there again when I go back!

Owner Response, 27 Avril 2017

What a delight it was to read your review this morning fibresoul. I am so very happy to hear you enjoyed everything we have to offer and that you plan to return on your next visit to our area. I appreciate you taking the time to let the Trip Advisor community know about your experience! Next time be sure to bring your bathing suit! Thank you again for your review. Yours Truly, Jenni-lynn Hewitt General Manager

"Hotel renovations does not make this a great place to stay"
Gizmo425, 13 Avril 2017

Check in took 22 minutes :( Carpet is wrapped in plastic, woke up a few times of night from people walking on plastic... Heater turns on and it sounds like an engine I wouldn't recommend this hotel until they have all their renovations completed

Owner Response, 13 Avril 2017

Thank you for staying at Best Western King George Inn & Suites and sharing your feedback with us. We are sorry to hear about your experience. We are upgrading our facilities due to which we had to cover the carpet in the corridor with a plastic sheet. I am sure that you will provide us another opportunity to serve you better with enhanced facilities.

"Wedding preperations"
Rosie G, 12 Avril 2017

On the run up to my sons wedding in Fraser valley lovely relaxing stay at best Western king George boulevard. Nice clean room actually a suite to my surprise nice comfy bed and complimentary breakfast too central location pity no bar or food in evening but facilities near by all in all a first rate visit

Owner Response, 12 Avril 2017

Thank you for your review Rosie! I am delighted to hear you enjoyed your stay with us. Congrats on your son's wedding! What an exciting time for you all. We hope you will visit us again in the future. Thank you again for the feedback! Yours Truly, Jenni-lynn Hewitt General Manager

"Nice place to stay."
mrobic, 11 Avril 2017

Stayed for one week while working in the area. As a Best Western, there were no surprises or unmet expectations. There were some renovations going on but these in no way it affected anything except the exercise room. All the equipment was squeezed together (temporary during renos) but the TV was behind. Like other guests shared, I too can't do exercise without the visual distraction. What I really was surprised and enjoyed were handwriting notes left by the housekeeping team. It was a nice thing to come back to after a days work. So much so, I left them one on my last day. Lastly, I wish there had been extra power outlets at the desk and nightstand lamp bases like most hotels do. Perhaps those are in the reno plans. (just got an email from the GM confirming those are in the reno plans and also include usb outlets.) If I have be in Surrey BC in the future, I will hesitate to book here again.

Owner Response, 11 Avril 2017

Thank you for your recent review. Yes, it is true in our renovation plan the table lamps will all have electrical outlets and USB ports! We are very excited about our renovations. I will be sure to let the Housekeeping Department know how much you enjoyed the notes they left you. I am hoping you meant to say that you would not hesitate to book with us again! Thank you for your review and we look forward to seeing you again in the future! Yours Truly, Jenni-lynn Hewitt General Manager

"Stayed at BW as husband was in Surrey Memorial Hospital"
Warwick E, 06 Avril 2017

Was close and convenient Easy to order in food from a number of restaurants who delivered to your door. Plenty of parking and friendly helpful staff ,clean large rooms Close proximity to mall and other shops

Owner Response, 06 Avril 2017

Thank you for taking the time to write a review of your experience with us recently. I am happy to hear our hotel was exactly what you needed while you were in town. We hope you will visit us again soon but hopefully for more positive reasons. Thank you again. Yours Truly, Jenni-lynn Hewitt General Manager

"Great value"
marci738, 03 Avril 2017

Great price with continental breakfast included, eggs and sausage when we were there with the usual waffle iron (1 only). A good place for teams with a pool and hot tub and close to nearby athletic parks in Surrey. Other than the beds being a bit too firm, we were very satisfied with this hotel.

Owner Response, 03 Avril 2017

It was a pleasure to read your review today marci738. I am very happy to hear you feel we are a great value. We hope you will visit us again soon. Thank you again! Yours Truly, Jenni-lynn Hewitt General Manager

"Always Busy"
Jeffrey M, 25 Mars 2017

Seems to be popular with the tourists and out of town workers. Ample parking, continental breakfast and friendly staff. Easy walk to restaurants and a convienience store. Has an indoor pool. Easy access off of King George Blvd south bound and off of 80th Ave west bound. Rooms were very clean. Three storeys.

Owner Response, 25 Mars 2017

Thank you for your review Jeffrey. Yes, we are a popular location for many different guests. I am happy to hear you enjoyed our hotel and our location. We are always happy to gain new happy repeat customers. I do hope we will see you again soon. Thank you for taking the time out of your day to offer us a review. Yours Truly, Jenni-lynn Hewitt General Manager

"Hotel stay"
Pam C, 27 Novembre 2016

This hotel was very clean. The employees were helpful, kind, and very accommodating. We had a large group staying together. The breakfast was fresh at all times and kept very clean. The check out was fast. The security on site was comforting. We would definitely stay at this hotel again.

Owner Response, 27 Novembre 2016

Thank you for your recent review Pam. I am very happy to hear our hotel was just what your group needed. I will be sure to pass on your lovely comments to our staff. We look forward to seeing you again in the future! Yours Truly, Jenni-lynn Hewitt General Manager

"Still very impressed after 5 years of visits."
Susan R, 24 Novembre 2016

We have been staying at this hotel at least once a year or more since Nov 2011. This property is very well maintained and our suite very comfortable. New carpeting in the hallways and on going refurbishment of the rooms keeps it current. Great continental breakfast, many more items than the norm. Staff are friendly and helpful. Will keep on our list of coast best stays.

Owner Response, 24 Novembre 2016

I am delighted to hear you have been staying with us through the years Susan. We have a fantastic team here that works hard to ensure all guest stays are comfortable and memorable. I am so happy that what we strive for in terms of customer service is what you in fact experience with us. Next year all of our guest rooms will be getting a complete make over. I can't wait for you to see them when you visit next! Thank you for taking the time to share your experiences with us to the Trip Advisor community. I hope you have a great holiday season! Yours Truly, Jenni-lynn Hewitt General Manager

"Great & clean place to stay"
euskfnm, 22 Novembre 2016

This is our preferred hotel to stay, when ever we visit Surrey/Vancouver, My kids love the infdoor pool and its location is great close to good indo/pak restaurants. Rooms are clean and beds are comfortable.

Owner Response, 22 Novembre 2016

Thank you for your review. It is very cool to hear we are your preferred hotel when in our area! We appreciate our repeat guests like yourselves. We look forward to seeing you again soon! Yours Truly, Jenni-lynn Hewitt General Manager

"Good value for the price"
Alan N, 22 Novembre 2016

The room was well appointed. Breakfast was rather good for a hotel buffet. The fitness area was under renovation but had adequate facilities for us. Parking is free. The location is a bit far from most places but there is a good Portuguese restaurant across the street. Housekeeping was rather lax but otherwise it is a good place to stay for a few nights for the price.

Owner Response, 22 Novembre 2016

Thank you for taking the time to offer us a review. I am pleased to hear you enjoyed our hotel and felt it was good value for the price. We hope you will visit us again in the future! Yours Truly, Jenni-lynn Hewitt General Manager 604-502-9000

"Dirty, dark room"
Cindy B, 05 Novembre 2016

Usually we like Best Westerns for their consistent quality, cleanliness. This hotel was a big disappointment. Carpet throughout the suite was filthy! Didn't want to walk to the bathroo at night. Bedroom so dark you couldn't see - even with the one lamp on. Breakfast disappointing. Would never stay here again.

Owner Response, 05 Novembre 2016

Thank you for taking the time to offer us your feedback Cindy. I am disappointed to hear you would not stay with us again. We are currently under renovation and starting next year all of our guest rooms will be completely upgraded. We hope you will give us another try in the future, perhaps when our renovation is complete. Thank you again for your review. Yours Truly, Jenni-lynn Hewitt General Manager

"Well Taken Care Of"
Dave B, 01 Novembre 2016

Room was spacious and clean awesome mattresses had a great sleep service was excellent and Breakfast was hot and fresh Had important documents shipped to there from California and they were delivered to my room as soon as they arrived The staff was very helpful and polite they were lso very well informed on places to visit and eat and offered to call for reservations if we wanted was very happy and bed was very comfortable made for less stress because we were there to arrange funeral arrangements for a family member

Owner Response, 01 Novembre 2016

I'd like to start off by saying I'm sorry to hear about your recent loss. Making those types of arrangements can be very stressful and mentally draining. I am very pleased however, to hear my staff was accommodating and able to help you with all of your needs while you were with us. I will be sure to pass this review onto them so they are aware of your fantastic feedback. We hope to have you stay with us again but for more positive reasons next time! Yours Truly, Jenni-lynn Hewitt General Manager

"Good stay"
AlbertaGirl22, 31 Octobre 2016

We stayed here for 1 night as it was close-ish to the ferry terminal. The hotel was really good and was accommodating with our request to be on the top floor away from the busy main street. With the window closed we heard hardly any noise. The room was clean and bed was comfortable. The breakfast was good with options of scrambled eggs and bacon with lots of cereal bagels toast yogurt and fruit.

Owner Response, 31 Octobre 2016

I am delighted to hear you had a good stay with us. I appreciate you taking the time to let everyone in the Trip Advisor community know about your experience with us. We hope to see you again in the future. Yours Truly, Jenni-lynn Hewitt General Manager

"Exactly what we needed"
KelownaKimmi, 23 Octobre 2016

The rooms were renovated and clean. Our room had 2 queen beds and a full kitchen. The hot and cold breakfast was excellent and had gluten-free options available. Staff was efficient and courteous. Perfect all around!

Owner Response, 23 Octobre 2016

Thank you for taking the time to write us a review. What a pleasure it was to read your review. We have a hard-working team here and I am pleased to hear that they were efficient and courteous. I am happy you were able to enjoy our gluten-free breakfast options! We look forward to seeing you on your next visit. Yours Truly, Jenni-lynn Hewitt General Manager

"very good. quiet, nice rooms upgrading"
JRFraine, 21 Octobre 2016

clean comfortable with good pricing !00.00 + tax in Oct 2016 - we used it twice on a trip to Vancouver Island rom West Kelowna. The TV fluttered on our second visit, breakfast was good front desk staff were very good, friendly and helpful.

Owner Response, 21 Octobre 2016

I appreciate you taking the time to write us a review. I am happy you had a good stay with us. We hope to see you again in the future. Yours Truly, Jenni-lynn Hewitt General Manager

"Wedding Stay"
Tianna K, 17 Octobre 2016

The staff was helpful - especially the cleaning staff. Wonderful women- polite, caring, happy, accommodating and friendly. (oh yah... they did a great job cleaning up after us all weekend!!! )The woman who set up the breakfast was so friendly she really made us feel at home. So many great things to say about the staff. The facilities were also very nice.

Owner Response, 17 Octobre 2016

Thank you for your recent review Tianna. I am so very pleased to hear you enjoyed our hotel and especially our staff. It can make all the difference during a stay away from home and I am delighted this contributed to a great stay for you. I hope you will visit us again in the future! Yours Truly, Jenni-lynn Hewitt General Manager

"my review"
Timothy R, 16 Octobre 2016

I was happy over all but a bit disappointed when I tried to cancel due to illness .This will cause people hardship I will not be booking on line ever again due to your policies. I was disappointed I was not given a credit due to this situation.

"Rooms were dark and a little nervous about parking"
Scott M, 10 Octobre 2016

The staff seemed friendly and the rooms recently remodeled were clean, but a little dark. The bedroom part of the suite was next to windows and plenty of light, but the center room part of the suite and bathrooms were very dark - even with every light turned on. The hotel is located in a part of town that didn't look too safe. We asked the front desk and they had told us they have security watching the lot on weekend nights. Sounded like they may have had problems. The parking stalls also tend to be a little close together. Tough if you have a big car. We went out to dinner and a show and by the time we got back there were only 3 spots left. We probably wouldn't stay there again because of the location and parking, but if you want a lesser expensive room, there was a value.

Owner Response, 10 Octobre 2016

Thank you for your review Scott. Yes, we are in the process of renovating. Starting next year we will be working on completely upgrading all of our guest rooms. Included in this will be all new lighting which will make it so no areas in the room are dark. Our location can present challenges for us but our diligent team works hard to ensure all guests have a positive experience with us regardless of what might take place in the surrounding area. We hope you will visit us again on your next visit so you can see the changes we have planned. Thank you again for your review. Yours Truly, Jenni-lynn Hewitt General Manager

"Worst experience ever!! Will not return to this hotel"
Scottroad80, 07 Octobre 2016

My kids and I spent the night at Best Western last Sunday the 2nd of October and checked out on the 3rd. As I checked my visa card transactions yesterday, I noticed that there was a $56+ charge from the hotel. I phoned and talked to Patty asked why I was charged for $56+ she said there was 4 hand towels missing. I was pretty shocked because how can a 4 hand towels missing in the room, then I realized that during our stay my youngest kid spilled water on the carpet so we tried to dry it out using those towels and a couple towels from the pool that we took (these were left in the washroom). Patty advised me to call Jenilyn today which I did. Explained Jenilyn (Front Desk Manager) what have happened, that no one told me that not to put away dirty towels. I told Jenilyn to please ask whoever took the dirty towels in the pool area, so they know that I put the hand towels in the bin. She said it will be very hard for them to track it down, I said only if I knew I would've leave those dirty hand towels in the room.. She is not very nice, cut me off right away, that nothing she can do, am very frustrated as I was charged with something that I didn't even do. She said that next time that happens i could've call the front desk to clean the water spill. Oh really, do I need to really bother front desk for that? If it was a flood then that's totally understandable but I have tried to be nice to each one of the staff so I may return to the hotel in the future. And so after all that useless conversation, I hang up the phone, but called back and asked to speak to a General Manager, Jenilyn said she is as well the general manager. I don't believe her as I have checked the site already and I see the picture of her with a CEO and a GM. Now it all make sense to me that she really doesn't want to help me deal with this issue. So consider this will be my 1st and last stay! Jenilyn doesn't know how to listen to their guests. Very upsetting that I am being charged of something that I didn't do nor take! I work as a branch manager in the bank and in this type of situation management should find a way to provide solutions for every client.

Owner Response, 07 Octobre 2016

Thank you for your recent review. I apologize for the confusion regarding my position at the hotel. I have contacted our website provider to remove the photo you saw on our website. I was the Front Office Manager for 6 years but was recently promoted to the General Manager role. I can understand your frustration but on our end when items are missing from a guestroom, a charge is applied. Thank you for taking the time to write us a review. Yours Truly, Jenni-lynn Hewitt General Manager

"Third Experience less than stellar"
Will S, 02 Octobre 2016

Almost everything that was expected from my past experiences at this location were missing. As a Diamond Select Best Western customer the experience at this location was for the most part a complete let down.

Owner Response, 02 Octobre 2016

Thank you for your review Will. I was disappointed to hear you did not enjoy your most recent stay with us. I have contacted our dry cleaning company to research why your items were not returned within the acceptable time frame. I apologize this inconvenience affected you. Unfortunately complimentary upgrades are upon availability and we have been sold out for the last couple of weeks. It is a shame when we are unable to upgrade our valued guests, but sometimes it is just not possible on our end. We hope you will visit us again on your next visit to the area. I know you have stayed before in the past, so you know this last experience is not the norm for our guests. Either way, I appreciate the feedback. There is always room for improvement and this experience is a learning experience for us. Yours Truly, Jenni-lynn Hewitt General Manager

"Surrey Experience"
David M, 30 Septembre 2016

The Hotel is conveniently located close to shopping and tourist attractions. The staff is friendly and helpful. The rooms are clean and well appointed. The staff helped make our visit relaxed and enjoyable

Owner Response, 30 Septembre 2016

Thank you for your recent review of our hotel David. I am pleased to hear you enjoyed our hotel. We hope you will visit us again! Yours Truly, Jenni-lynn Hewitt General Manager

"Loved our stay at the Best Western King George Inn & Suites"
lifebythesea44, 27 Septembre 2016

Our son lives in Surrey so we stayed here for the first time. We really enjoyed our visit and were disappointed that we couldn't stay the 2nd evening as they were sold out. We were certainly glad that we had booked well ahead for the one night, I might suggest that if you wish to stay there that you do so also to avoid disappointment. We stayed in a room with a sitting area which I highly recommend. the bed was very comfortable and there was no noise during the night. Breakfast in the morning was everything anyone could want for a complimentary start. Waffles, fresh fruit, juice, cereal, sweet Danish offerings, scrambled eggs, bacon, variety of toast and bagels, and the list goes on. I made mention that the yogurt didn't say what the sugar content was and within minutes the delightful breakfast hostess, Shalini came over with the box for me to read, she is a true delight. Good job Shalini, it is a sign of an employee who truly enjoys her work. Sneed at the front desk helped set up our GPS for us even though he hadn't done it before. What a great place to stop and rest awhile, keep up the good work team.

Owner Response, 27 Septembre 2016

Thank you for taking the time to write a review regarding your stay with us. I am disappointed to hear you were not able to stay the 2nd night. We have been incredibly busy this year, but I am happy to hear that even though we are so busy, we are still offering the customer service we strive for. We would not be as successful as we are without our amazing staff and repeat guest's that visit us year after year. We hope you will visit us again on your next visit to the area. Thank you again for sharing your experience with us. Yours Truly, Jenni-lynn Hewitt General Manager

"Very comfy beds!!"
misstm2014, 27 Septembre 2016

After dancing all night at my brothers wedding, all I needed was a comfy place to sleep! Mission successful!!! I always find Best Westerns to have very comfortable beds and pillows! Also nice to have the keurig machine there in the morning.

Owner Response, 27 Septembre 2016

I am delighted to hear our hotel was exactly what you needed after your brother's wedding! Thank you for your review. I hope we will see you when they celebrate their anniversary in the coming years!! Yours Truly, Jenni-lynn Hewitt General Manager

"Review - Katlin Mclaughlin"
Catlin M, 22 Septembre 2016

I spent 2 nights at the King George Inn and suites during a business trip. I found that the room was super warm and the internet was sub-par; however, the breakfast was delicious, the plumbing worked, and the counter staff were pleasant. TL;DR: Good staff and room, bad Wi-Fi.

Owner Response, 22 Septembre 2016

Thank you for your review Katlin. I am happy to hear you enjoyed most of what we have to offer. I am disappointed to hear about the internet but do appreciate the feedback. I will contact our administrator to look into a possible solution regarding the wireless internet. I hope you will give us another try when you are in our area next. Thank you for taking the time to write us a review. Yours Truly, Jenni-lynn Hewitt General Manager

"Quick Overnight stop"
Gone_Again109, 21 Septembre 2016

We booked this hotel because of the price and relative closeness to the Tsawwassen Ferries. We arrived later in the evening after a full day of driving and it was a comfortable quiet stop. The complimentary breakfast was also an added bonus.

Owner Response, 21 Septembre 2016

Thank you for your recent review. I am pleased to hear you had a comfortable quiet stop while you were with us. We hope you will visit us again on your next stopover or visit to the area. Yours Truly, Jenni-lynn Hewitt General Manager

"Our favourite place in surrey"
Awalker52, 06 Septembre 2016

Most comfortable beds we have ever experienced in a hotel chain and amazing breakfast! Great that they have a pool and hot tub as well. Great customer service and friendly staff. Rooms are always very clean.

Owner Response, 06 Septembre 2016

Thank you very much for your review yesterday. I am very pleased to hear you enjoy our hotel's staff, cleanliness, and amenities. We pride ourselves on offering a great product and experience for all guests. I am happy to read you choose our hotel when you visit Surrey. We appreciate your business and for taking the time to let the Trip Advisor world know about our hotel! See you again soon! Yours Truly, Jenni-lynn Hewitt General Manager 604-502-9000

"Great Stay in Surrey BC"
SarahM1693, 06 Septembre 2016

My boyfriend and I spent the Labor Day weekend here and it was a really comfortable and pleasant stay! The entire hotel staff was very friendly and warm always smiling and answer all our questions. The breakfast was actually very pleasing as they had a good variety of breakfast foods as sometimes with some places we have stayed we have had to go out to eat breakfast but saved money eating at this hotel. Our room was always cleaned when we came back from our adventures of the day, all we had to do was leave the little sign for the hotel staff to clean the room when we left. We really enjoyed our stay, it was in a great location and we got a bottom floor and there was very rarely any disturbing noises. I would recommend staying at this hotel if you are staying in the Surrey area!

Owner Response, 06 Septembre 2016

Thank you for your review yesterday Sarah M. It is such a delight to hear you enjoyed our hotel when you were traveling. Breakfast is the most important meal of the day so I am pleased to hear our breakfast was exactly what you needed and more. We hope you choose to stay with us again in the future. Thank you again for taking the time to offer us a review. Yours Truly, Jenni-lynn Hewitt General Manager 604-502-9000

"This was a good stay 3.25/5.00 for our family in August 2015"
Michael S, 01 Septembre 2016

We took a wonderful vacation in Vancouver, BC a year ago and this hotel facilitated that great experience. The guest rooms and the dining area are a little larger than most Best Westerns, but like most properties in this chain everything is really well kept. The layout reminds me of a Springhill Suites by Marriott but slightly smaller. The bed made it possible to get a great night's sleep and the bathroom was very good; great water pressure for the shower and sink. Parking could be a little tricky as they seemed to have a five less parking spaces than they needed but we managed. The area itself is sub-urbanish, many strip malls and markets along this street. While the freeway into Vancouver is about 20 minutes away, it only takes a "U" turn at the intersection right across the street and then two turns down two major streets and in about 15 minutes or so you nearly enter one of those gorgeous Vancouver bridges! The desk clerks are cordial and businesslike, somewhat downcast, a bit curt but efficient. During our stay there was a huge wedding party and the clerks handled all of their work with this large group effectively while still fielding our questions. One lady who worked the front desk let us know that the BC Lions Canadian Football League team had a game against the Montreal Alouettes...instant date nite activity since yours truly has taken a liking to CFL football. We had a late checkout request that was not handled well even though we are a Best Western Rewards family. Besides this little hickup, nothing but good things to say about this place and we would stay again. It isn't too far from their light rail (or is it a subway) that goes into Vancouver and we may use this option the next time rather than driving (cameras track your comings and goings across the bridges which lead to your car rentals being more expensive).

Owner Response, 01 Septembre 2016

Thank you for your recent review. We appreciate your thorough review about your experience with our hotel. We are pleased to hear you enjoyed what we have to offer and that you would stay with us again! We would love the opportunity to accommodate you again in the future! We hope you enjoy the rest of your summer. Yours Truly, Jenni-lynn Hewitt General Manager 604-502-9000

"Wish we could have spent more time here"
Cailys, 30 Août 2016

This hotel was a great choice with easy access to the ferry terminal we were hitting up the next day. It was easy to find, although we had to drive around the block to get into the drive way as there was only one entrance and exit. Even though they were going through renovations, the hotel was clearly clean and comfortable. Our king suite was very nice and complete with a full kitchen minus oven for a possible extended stay. The pool was clean, although appeared a bit dated. The included breakfast was very good, with lots of options, although the dining area was quite small for the amount of people dining on a Tuesday morning. Overall, this was a good experience. We would stay here again.

Owner Response, 30 Août 2016

Thank you for staying with us and sharing your feedback on your recent visit to Best Western King George Inn & Suites. We are happy to read that you have enjoyed the comfort and cleanliness of our hotel. Our easy access to ferry terminal makes it a great choice for our guests who likes to catch the early morning ferry. We look forward to welcome you again. Saeed Shah Front Office Manager

"Nice and comfortable stay"
Aflatus, 24 Août 2016

Great location. Next to food and gas. Nice big and clean room. Enjoyed the night we spent as a family. Close to the king cross shopping. Front desk staff was very helpful. Full free breakfast and high speed internet.

Owner Response, 24 Août 2016

Dear Aflatus Thank you for choosing Best Western King George Inn & Suites for your recent stay in Surrey. We are delighted to know that you enjoyed the cleanliness and size of our rooms. Its true that our location is near to a lot of shopping places which are conveniently located within 5 to 10 minutes drive. We will pass your compliments to the front office staff. We hope to see you for you upcoming visit whenever you are back in the area Best Regards Saeed Shah Front Office Manager

"Best Best Western experience in Canada"
N9638ZVsf, 23 Août 2016

Room was clean, beds quite comfortable, including the pillows, great selection at breakfast including being able to make chocolate chip infused waffles, kitchen staff were extremely pleasant and friendly, front desk helpers were very helpful, strong recommendations for staying here in the Vancouver suburbs away from the traffic of the Vancouver area

Owner Response, 23 Août 2016

Dear Guest Thank you for staying at Best Western King George Inn & Suites and sharing your feedback with us. We are delighted to know that you enjoyed your stay with us and we will pass on your feedback to our staff. We look forward to welcome you again in our beautiful property whenever you are back in the area. Best Regards Saeed Shah

"Room OK, area a bit uncomfortable"
ferda b, 23 Août 2016

Clean room, quiet and comfortable bed. A few minor things in the room are annoying. You have to be a genuine giant to reach the cupboards to get the coffee machine or anything in the kitchen. Also, there is a full length mirror on the wall which can't be used as furniture (bed) is in front of it. Just a very incompetent or inconsiderate designer. Most important to me was that I was alone and decided not to bring my car and the neighborhood was very uncomfortable for me to walk around alone in. I would recommend having a car to go somewhere else for dinner as there is nothing suitable in or around the hotel.

Owner Response, 23 Août 2016

Dear Ferda Thank you for your recent visit to Best Western King George Inn & Suites. I am glad to learn that you enjoyed the comfort, cleanliness and quietness of the hotel. We are currently going through renovation to upgrade all the facilities and we will keep all the points under consideration from our guests through out the renovation process. I wish you a pleasant summer ahead and we look forward to welcome you again whenever you plan to visit surrey. Best Regards Saeed Shah Front Office Manager

"Excellent!"
EmilyH76, 23 Août 2016

We stayed here for 1 night in July and 3 more nights in August, and both time had an excelletnt experience. Rooms are spacious, very clean and well maintained. Staff at reception is very friendly, and breakfast is varied and constantly restocked. During our 1st stay the swimming pool was closed for renovations, when we returned a few weeks later it turned out to be very nice. Location for the hotel worked for us, short drive to stores and restaurants, with a few options walking distance, and easy acces to downtown Vancouver. We just took the bus near the hotel and connected to the skytrain, it just takes some time.

Owner Response, 23 Août 2016

Dear Emily Thank you for visiting Best Western King George Inn & Suites. We are happy to hear that you had a great experience at our hotel . We will pass your compliments to our staff. I am also glad that you liked our new renovated pool and I assure you that you will be further pleased to see our other upgraded facilities in your next visit. Best Regards Saeed Shah Front Office Manager

"Served its purpose"
NZBrad, 22 Août 2016

Stayed here to attend a wedding in Surrey. The good... If you are traveling with kids the layout of the room offers some privacy as there is a separate bedroom with closing door so if the kids want to watch the tv on the sofa bed you can watch your own tv in the bedroom. We found it very quiet for a Saturday night but we may have just got lucky but no noise from the hallway. The bad... Staff were pleasant but not overly friendly. Place seems a little run down and bathroom was small for the $200 a night price tag. Tip... Get down to breakfast early, we went down at 10am and couldn't get a seat.

Owner Response, 22 Août 2016

Dear NZBrad Thank you for your recent stay at Best Western King George Inn & Suites and sharing your feedback with us. I am happy that you liked the structure and privacy of our rooms and you also enjoyed the quietness of the hotel. We are continuously working on improving our guest services and your feedback is very helpful. We look forward to welcome you again in our property whenever you plan to visit the area again. Best Regards Saeed Shah Front Office Manager

"Quick Business Trip - Clean Room w/ Comfy Bed"
Angie M, 19 Août 2016

The hotel was very clean on the outside. The inside lobby is a bit smaller as it's an older hotel. However, the rooms are very clean and the bed was extremely comfy. The internet was not reliable. I was unable to connect for conference calls that I had to hotspot off of my work phone.

Owner Response, 19 Août 2016

Thank you for your recent review Angie. I am happy to hear that you enjoyed the comfy bed and cleanliness of our hotel during your stay at Best Western King George Inn & Suites. We are currently going through renovation to upgrade all the facilities of our hotel.We look forward to you visiting us again in the future so you can see our hotel after our renovations! Have a wonderful rest of summer. Saeed Shah Front Office Manager

"Great Value"
Patrick P, 08 Août 2016

My family and I stayed at the King George Inn & Suites over a weekend in the Queen Room with Two Beds and a Kitchenette. We were very happy with the cleanliness and spaciousness of the room. We were pleasantly surprised with how well stocked the Kitchenette was: it had pots, pans, dishware, a coffee machine, a kettle, and various utensils. The continental breakfast was often busy, so I would suggest being strategic with what time you head down to the buffet. But it, too, is well supplied. The location is convenient, near various strip malls and eateries and an easy drive into Richmond or Vancouver. Most importantly, the staff were lovely to deal with and incredibly helpful. All in all, it was a wonderful stay.

Owner Response, 08 Août 2016

I am delighted to hear you enjoyed everything we have to offer!! The kitchenettes can definitely come in handy when travelling with family. I am pleased the supplies were adequate for you to use the kitchen effectively. I appreciate you taking the time to write a review and I hope you will visit us again when you are in the area next! Yours Truly, Jenni-lynn Hewitt General Manager

"A Bad Hotel"
shirley w, 06 Août 2016

I can tell everyone that this is a very terrible hotel in Canada. I am a one of Best western Hotel employee in Calgary. I booked a room for two nights on July on our BWI membership web, and I got a confirmation number letter. and before I came to surrey, I called the front desk and double check my reservation. when I went to BC, I checked in, but they told me they cancelled my booking, because they could not pre auth my CC#, (I lost my credit card before, and I got the new one at that day I came to BC), they told me because this reservation, so they cancelled, and they said they already sent notice by mail, but I checked my mailbox , I didnt find anything. and they said they didnt have my phone number, but I booked online, didnt I post ? It was very bad hotel and I didnt want to come again!! I slept in my car because I could not find any hotel in BC , In the end, I knew why they cancelled,because they can to sell on high rate, I got emplpyee's rate in low price. I didnt know why they have so terrible emplyees and customer service.

"overnight stay"
Leanne R, 03 Août 2016

We stayed here the night of a wedding in the family. The rooms were clean,comfortable and much larger and nicer than expected. The free breakfast was more than just continental with scrambled eggs and bacon and make your own waffles as well. Very picky on the check out time. They were calling the room to be sure we were leaving 5 minutes before the listed time stating they would charge another night if we were late checking out. Don't think I have ever had this happen before and it would be my only negative about the stay.

Owner Response, 03 Août 2016

I am happy to read that you liked our hotel and the services that we offer. I thank you for sharing your views . I hope you will visit us again on your next visit to the area! Yours Truly, Saeed Shah Front Office Manager

"dirty and filthy room"
Chung-Ying H, 25 Juillet 2016

We came back from a trip to banff and lake louise and stayed in BW at Sandpoint, ID and Revelstoke, BC. This one located in Surrey is the worst experience I have with BW. Filthy room with smoking odor. The staff was kindly enough to move us to another room on first floor. Unfortunately, it is next to the kitchen and the noise of breakfast preparation woke us up at 5:30. never come to this hotel again.

Owner Response, 25 Juillet 2016

Thank you for taking the time to write a review regarding your experience with us. I am disappointed to learn your experience with us was not a positive one. We strive to make each guest's stay comfortable, so I am happy to hear the front desk staff moved you to another room when it was discovered the first one had an odor. I hope you enjoyed the rest of your summer trip. Thank you again for your review. Yours Truly, Jenni-lynn Hewitt General Manager

"Fantastic place"
sarahz911, 24 Juillet 2016

I stayed at King George Inn & Suites for 8 of the 10 days I was in BC, and would definitely stay there again. Check-in and check out were quick and easy. All the staff I dealt with were very pleasant and helpful. They have breakfasts in the mornings, which smelled great, but I never had any of it. They also have a pool that people seemed to be enjoying, but again I didn't use it. I had a Queen Suite, with 2 Queen beds and a little kitchenette (fridge, stove top, all the cutlery, dishes and pots/pans needed). The room was large and very clean, quiet and the mattress was so comfortable. The location of the hotel is not difficult to find, but it is a bit farther away from downtown Vancouver than I had thought. During my stay bridge construction, added into the traffic, but I think regardless of construction you need to give yourself extra time to get where you are going just due to Vancouver traffic (a pain I also feel here in Toronto). There are plenty of restaurants and stores nearby, I wouldn't necessarily say it's the best area for an evening walk, but I felt safe otherwise. The parking area is well lit and I never had any problems getting a spot.

Owner Response, 24 Juillet 2016

Thank you for your recent review Sarahz911. I just wanted to clarify our queen suite is actually a different room type then you described, but it sounds like you had a standard room with 2 queen beds and kitchen! I am very pleased that everything we had suited your needs. We look forward to you visiting us again in the future so you can see our hotel after our renovations! Have a wonderful rest of summer. Yours Truly, Jenni-lynn Hewitt General Manager

"Welcome Back"
harveyo80, 21 Juillet 2016

Pool and Fitness Room being renovated so unavailable. I was informed of this when I booked my stay. I would not have used the Fitness Room but the pool would have been nice after being out in the sun all day.for someone who had no knowledge of the area gaining access to the property could be a problem as there is a rode obstruction blocking access if you are approaching from the South.

Owner Response, 21 Juillet 2016

Thank you for taking the time to write us a review about your experience with us. We look forward to seeing you again on your next visit to the area. Yours Truly, Jenni-lynn Hewitt General Manager

"Vacation Time"
EXPTraveler66, 18 Juillet 2016

This hotel is about 30 mins from the YVR airport and centrally located to other areas. The staff was excellent. Keith (front desk agent) and Shalini (breakfast area) demonstrated excellent customer service. Shalini is an extremely hard worker and greets you with a smile each morning. The hotel itself is a bit dated but kept up. The staff keeps the area and rooms clean. The hotel is located on a busy/main street. For the price, excellent value. Free breakfast/parking and Internet.

Owner Response, 18 Juillet 2016

Thank you for your recent review! We couldn't agree more about being a bit dated, which is why we are currently under a 3 year renovation. We are looking forward to a refresh and updating our facilities! We hope you will visit us again in the future so you can experience our changes! Have a wonderful summer and thank you again for taking the time to write a review. Yours Truly, Jenni-lynn Hewitt General Manager

"Excellent hotel!"
Gerald/brenda W, 18 Juillet 2016

We were very impressed with everything about this hotel. It's very clean with large, comfortable rooms and the staff are amazing and very helpful. It's in a great location with easy access to bus and sky train if you prefer to not drive.

Owner Response, 18 Juillet 2016

I am delighted to hear that you were very impressed with our hotel. Thank you for sharing your review with the Trip Advisor community. I hope you will visit us again on your next visit to the area! Yours Truly, Jenni-lynn Hewitt General Manager

"Surprised this hotel gets rating as high as it does."
RumseyTravelers, 13 Juillet 2016

We did not like our stay at this hotel. There was construction going on the night we stayed here from 10 pm - 6 am so needless to say we got very little sleep. Thankfully we were only staying 1 night. We did receive an email letting us know but we had already left on our trip and not sure if we could have changed our reservation as we booked through air miles. Would it have been different if the hotel had put us on the other side of the hotel away instead of being right beside the construction...maybe but they didn't. I understand that the construction was out of their control but I think they could have done more. The hotel room we had was very small and had a funny smell to it. Pool was OK but the hot tub was only lukewarm at best. Breakfast was OK. Also didn't like the area this hotel was located in, nothing in particular just didn't have a good feeling about it. Wouldn't stay here again.

Owner Response, 13 Juillet 2016

Thank you for taking the time to write your review regarding your recent stay with us. It is disappointing to hear you would not consider staying with us again. We are currently under renovations which is exciting. We look forward to a refresh and update of our amenities. I can understand how frustrating the noise must have been. We weren't give a lot of notice to work with but did send out the emails the day we found out about the construction. I do hope you enjoyed the rest of your trip this summer. Thank you again for your review. Yours Truly, Jenni-lynn Hewitt General Manager

"Good location for an overnight travel stop"
CraignLu, 12 Juillet 2016

This hotel is in a good location if traveling to and/or from the states. easy hwy access close to the border. This is a simple hotel that is a bit dated. not much for resturants close to hotel, unless you like A&W

Owner Response, 12 Juillet 2016

Thank you for your recent review. I am happy to announce that our hotel is currently under a 3 year renovation. Our plan is to refresh our hotel and add many new things including but not limited to, new carpets, furniture, paint, and a lobby and breakfast room complete renovation. I hope you will visit us again in the future so you can experience our changes. We could not agree with you more that it is time for some change! Yours Truly, Jenni-lynn Hewitt General Manager

"Great stay!"
Salena K, 11 Juillet 2016

Pool/hot tub, free breakfast (cereal, yogurt w/ toppings, bagels, muffins, waffles, eggs, & bacon), free wifi & great customer service! What more could you ask for! We stayed for 3 nights and I found this hotel to be in a very convenient area. The mall is close by as well as restaurants, gas station, liquor store, and bank which was great for currency exchange considering that we're from the US. The staff here were all nice and friendly. They're very good at making sure you come back to a clean room which is nice. When we had to check out, there was a mistake they made by charging us for extra guests but apologized and resolved it as soon as they could and kindly refunded us with our money. Overall a great stay!

Owner Response, 11 Juillet 2016

Thank you very much for your glowing review Salena! I am very happy to hear you enjoyed everything about our hotel. We all work together to ensure each guest has a safe, comfortable and enjoyable stay. It is great to hear you felt looked after. We look forward to seeing you again on your next visit to the area! Yours Truly, Jenni-lynn Hewitt General Manager

"Nice Hotel and Good Value"
Careless_B, 08 Juillet 2016

We stayed there 4 nights for a wedding in Burnaby. When I found it online it seemed the best value hotel with breakfast included nearest the area where we were looking for. I was overall happy with the facilities, clean room, pool, and breakfast ( includes a meat item). The only thing I didn't like about the hotel was the immediate area it was in. I tried the first night of our stay and I didn't feel safe going for a walk at night and there were also call girls a stones throw away. One tip I found out at the end of our stay, there is a back way out of the parking lot. It will take you on to a side street where if you stay to the right it will bring you back to the main road where you can take a left. Use this way if you need to go left on to the main road because in front of the main entrance there is a boulevard that will only let you take a right. Great price for a Canadian hotel with a real breakfast, I would stay at this hotel again.

Owner Response, 08 Juillet 2016

Thank you for your recent review. I am happy to hear you enjoyed your stay with us and would visit us again. As for the area, yes, it does present some challenges for us. We all work very hard as a team to ensure activities that may take place out there do not ever take place in our hotel or on our hotel property. We take our guest and staff comfort and safety very seriously. We look forward to accommodating you again on your next visit to the area. Yours Truly, Jenni-lynn Hewitt General Manager

"Below average"
Wojciech K, 07 Juillet 2016

Below average. If you are poor or cheap this is ok. If you have a couple extra $$$ get something better. Would not stay here again. Location not so good. No restaurants close by. Does not deserve the name.

Owner Response, 07 Juillet 2016

Thank you for your review yesterday Wojciech. I am disappointed to hear you consider us below average. We have many regular guests that have stayed with us continually through the years that I know feel differently. Our location is convenient for many different types of stays including sightseeing as we are right on a busy transit-friendly route. We also have many restaurants within walking distance to us with a delicious Thai restaurant being located right next to our hotel. It is unfortunate we will not see you again in the future. Thank you again for taking the time to offer your feedback. Yours Truly, Jenni-lynn Hewitt General Manager

"Nice. No issues. Would stay again. "
Manuel D, 27 Juin 2016

Stayed at this hotel for 5 nights for work. The staff were very nice and helpful. My room was nice and clean (much bigger than expected which is a plus). I had a living rooms with couch and a separate bedroom. Room was nice and clean - no issues there. Breakfast was average with a hot egg and sausage selection. Only disappointment is the same as every hotel. They never empty the water in the ice bucket and give you a new bag. I always ended up emptying my own every night. Besides that, all good.

Owner Response, 27 Juin 2016

Thank you for your recent review Manuel. I am pleased to hear you enjoyed your 5 day stay with us. Ice buckets should be emptied each day so I will be discussing that with my housekeeping department. Thank you for your feedback. We hope to see you again in the future. Yours Truly, Jenni-lynn Hewitt General Manager 604-502-9000

"Vancouver Vacation"
janet l, 22 Juin 2016

Stayed here while on a 5 day vacation to Vancouver. Good transportation into Vancouver. Check in staff friendly and helpful. Good breakfast with plenty enough choices. Hotel provided us with everything we needed as a group of 5. Friendly and helpful staff, good breakfast.

Owner Response, 22 Juin 2016

I am very pleased to hear you had a great stay with us! Thank you for taking the time to let the Trip Advisor community know. Have a wonderful summer. Yours Truly, Jenni-lynn Hewitt General Manager

"No place to stay"
Al W, 15 Juin 2016

Initial booking staff denied any discounts advertised saying they did not apply when totally booked. I asked if the room I wanted was booked , he said no. it was available. To this I said well you aren't fully booked then? He finally relented and gave me the BCAA discount. Also, bed and pillows were terrible, vomit in staircase and smokers just outside door. Never again.

Owner Response, 15 Juin 2016

Thank you for your review regarding your recent stay with us. We are extremely busy during this time of the year and I can understand the frustration of us being fully booked. With that said, we receive cancellations often so our availability can be closed one day and then open the next. I am happy you were able to get the BCAA discount. I do hope you would consider staying with us again as it sounds like the experience you had with us was a rare occurrence. Thank you again for your review. Yours Truly, Jenni-lynn Hewitt General Manager

"A decent balance of cleanliness, good night sleep and a fair breakfast"
floatingjimi, 06 Juin 2016

Located away from main Vancouver, this is a decent place to stay when heading South to the US. The staff were good and as per the title, clean - good night sleep in a quiet area. there is a nice park located close by.

Owner Response, 06 Juin 2016

I am delighted to hear you had a great stay with us! We appreciate your feedback and for taking time to write us a review. We hope to see you again in the future. Jenni-lynn Hewitt General Manager

"Ok"
Sarah B, 31 Mai 2016

Stayed at this location on our first night in the Vancouver area and glad that it was only for one night. The guy at the check in ignored us, when we arrived, and we had to wait for him to acknowledge us. The room was small, but clean, but the lighting was atrocious. Needed a flash light to see anything in your case. Also major lack of sockets, which with all the modern gadgets most travellers carry was a pain in the neck. Breakfast was not too bad.

Owner Response, 31 Mai 2016

Thank you for your review Sarah. I am pleased to announce that we are currently undergoing renovations. Our plan once the renovations are complete is to have all new, brighter lighting options in the room as well as more sockets/charging stations. We realize the modern traveler has different needs then when we were built 14 years ago. I hope you will visit us again in the future to see our new upgrades and changes. Yours Truly, Jenni-lynn Hewitt General Manager

"Sacred Union"
Phoebe P, 31 Mai 2016

We chose to stay at this location because it was so close to our venue for our wedding. The location was clean and the staff were friendly. The breakfast was impressive with it choices. I would definitely recommend staying at this location if anyone is in the Surrey area.

Owner Response, 31 Mai 2016

It was a pleasure to read your review today. Many of our guests stay with us on a regular basis when they have activities to do in the area. I am pleased to hear you would stay with us again! Thank you for taking the time to write us a review. Yours Truly, Jenni-lynn Hewitt General Manager

"Nice stay"
Deiva M, 30 Mai 2016

Hotel room is nice and clean. The beds are comfortable. Hallways had stuffy smell and worn carpet. Customer service in the front desk can be improved. Continental breakfast had usual staples such as bagel, banana bread , fruits and yogurt.

Owner Response, 30 Mai 2016

Thank you for your recent review. I am pleased to announce that we are currently under renovations and next up is carpet replacement in all of our common areas. I hope you will visit us again in the future so you can see all of the wonderful changes we plan to make! Yours Truly, Jenni-lynn Hewitt General Manager

"Nice, clean and affordable"
230kathyp, 25 Mai 2016

This was in a good location for our visit. We would stay here again if coming to the area. Many options for dining close by. We felt the breakfast was a little salty and greasy, but many other options to pick from.

Owner Response, 25 Mai 2016

Thank you for your review about your recent stay with us. We offer many options on our breakfast that are not salty or greasy including but not limited to regular yogurt, greek yogurt, fresh fruit, granola, nuts, cereals, oatmeal, hard-boiled eggs and gluten free options. I am happy to hear you would stay with us again. Thank you again for your review. Yours Truly, Jenni-lynn Hewitt General Manager

"If you have to be in Surrey- this is the place to stay"
Teebird150, 25 Mai 2016

large rooms, great staff and decent price. Right on King George Blvd so you are Close-Ish to grocery stores and some smaller local restaurants. Skytrain access is a short drive or hop on the 96 B-line to the skytrain to get to downtown Vancouver - much easier than driving downtown. Relatively easy access via King George to head out to Steveston Village for the day or Richmond night markets.

Owner Response, 25 Mai 2016

Thank you for your review Teebird150. I am pleased to hear you enjoyed your stay with us. We would love the opportunity to accommodate you again. Have a wonderful summer! Yours Truly, Jenni-lynn Hewitt General Manager

"Best I have stayed in"
tweedledee50, 21 Mai 2016

I had the pleasure of staying at your location in Surrey for almost a week and a half. Over my lifetime I have stayed at a few hotels but this was by far the best. The Reception Staff was very friendly and helpful and very, very pleasant. The Housekeeping Staff was also very helpful and would often assist in helping me and my walker. The young lady that runs the breakfast was also very good and every morning I looked forward to a hug from her and as it was difficult for me to get breakfast and push my walker, she was always there with a helping hand. I would gladly recommend anyone to stay there

Owner Response, 21 Mai 2016

It was a pleasure to read your review. I am very happy to hear you felt welcomed and comfortable during your stay with us. We want every guest to experience this. We hope you will visit us again in the future. Thank you again for taking the time to let the rest of Trip Advisor know what a great stay you had with us! Yours Truly, Jenni-lynn Hewitt General Manager

"Great Location to vancouver and seattle."
karimasheikh, 16 Mai 2016

Had Great stay.Staff is very friendly.Breakfast was great.Room was clean.Very good location to seattle and vancouver BC. I would definitely stay here again.Even pool and gym area is clean too.The girl at breakfast lounge is very helpful.

Owner Response, 16 Mai 2016

Thank you for your review Karima. It is great to hear you enjoyed everything during your stay with us. We look forward to accommodating you again in the future. Thank you again. Yours Truly, Jenni-lynn Hewitt General Manager

"Reasonable local hotel with excellent value"
CMT-JWT, 16 Mai 2016

We have stayed here a few times over the years. Staff are very helpful, breakfast (free) is generous and varied and local seems central to the wide Surrey area. I suggest you join the Best Western points program at the same time. Not luxury, but very user friendly. Reserve ahead!

Owner Response, 16 Mai 2016

I am delighted to hear you enjoyed your stay with our hotel. Best Western Rewards is ranked very high on "Best Loyalty Programs" lists! Membership is free and the points never expire. I encourage everyone to sign up for it. Thank you very much for taking time out of your day to offer us a review of your experience with us. We look forward to seeing you again on your next visit to the area. Yours Truly, Jenni-lynn Hewitt General Manager

"Never disappointed"
Dianne P, 16 Mai 2016

We stay here any time we go to the coast. The hotel is clean, the staff is super friendly and efficient and the breakfasts are excellent. The beds are very comfortable. It is in a good location for us as our daughter lives in Delta. There is always plenty of free parking as well. We have recommended this hotel to many people.

Owner Response, 16 Mai 2016

Thank you for your review Dianne. I am pleased to hear you have continued to enjoy staying with us through the years. We have a wonderful team here that work very hard to ensure all guests have an enjoyable stay. I will be sure to pass your review onto the staff. Thank you again. Yours Truly, Jenni-lynn Hewitt General Manager

"Wouldn't go back."
Z5500MXroberts, 15 Mai 2016

Front desk staff was not friendly. Breakfast bar was so-so. Location and drive entrance to hotel was awful. Very hard to get to. A lot of people "hanging out" in the parking lot. Only one door into the hotel, thru the front door. So no close parking. Hotel interior was being painted. One painter was right outside our door. It was so awful it made us sick by morning. Room was a king suite. Too much furniture stuffed in a small room. Lighting was dark and room was drab.

Owner Response, 15 Mai 2016

Thank you for your recent review of our hotel. I apologize for not exceeding your expectations regarding your stay with us. It is always a challenge when undergoing renovations. We are excited for the finished product and once finished, new furniture will be placed in the rooms which will be more user-friendly, as well as better lighting throughout the hotel. We hope you will try us again once our renovations are complete. Thank you again for your feedback. Yours Truly, Jenni-lynn Hewitt General Manager

"no title"
Lee M, 12 Mai 2016

had a great stay at Best Western in Surrey, B. C. the hotel was a small one, but was very beautiful. The staff were friendly and concerned with our well being. They served both a continental breakfast and a hot breakfast, buffet style. The hotel is surrounded with restaurants of all types [ ethnic & regular North American fare], so lunch and dinner were no problem.

Owner Response, 12 Mai 2016

Thank you for your review Lee. I am delighted to hear you enjoyed our hotel and what we have to offer. We would love the opportunity to accommodate you again on your next visit to the area!! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Nice Hotel"
Yesh S, 02 Mai 2016

The overall experience at the hotel was very pleasant. The rooms were clean. The staff was courteous. The breakfast was wonderful and had lots of choice. This hotel was very close to our office. Nice location.

Owner Response, 02 Mai 2016

Thank you very much for your review Yesh. I am pleased to hear you enjoyed your stay with us. We look forward to seeing you on your next visit to the area. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Bad Experience!!"
Geethu K, 02 Mai 2016

Bad smell in the bathroom, which was unacceptable... renovation was going on.. which is understandable... , late check out request was denied.. cehck out time was 12 noon. Requested for a late chck out not later than 2.30, but they denied it. which made my family to wait in the lobby for two and half hours..... Overall very bad experience Will not go back for sure....

Owner Response, 02 Mai 2016

Thank you for your review Geethu. I am disappointed to hear you did not have a good stay with our hotel. Yes, we are currently under much needed renovations. As of late we have been extremely busy. Due to this we have not been able to grant late check outs. All arrivals are guaranteed an arrival time of 2:00 pm to access their reserved rooms. I apologize that this did not work for your family but it is necessary. Thank you again for taking the time to offer your feedback. Have a wonderful summer! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"middle class hotel"
James A, 25 Avril 2016

very good value for the price. centrally located for the city and easy toget around from. the staff are very friendly and knowledgable about the city. hotel was full but no problem checking in and breakfast was wholesome and service great.

Owner Response, 25 Avril 2016

Thank you for taking the time to write us a review. It is a pleasure to hear you enjoyed our hotel and staff. I will pass your review on so the staff can see it. We hope you will stay with us again on your next visit to the area! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Good for what I needed"
Solo59, 16 Avril 2016

Just needed something close to where I needed to be..It was clean,nice staff,free breakfast in the morning was good,don't get a chance at waffles too often.Room was comfortable,TV and fridge worked,will use again when I am in the area.Free parking and Starbucks isn't too far away if needed.

Owner Response, 16 Avril 2016

Thank you for taking the time to offer us a review. I am pleased to hear you plan to visit us again! We have started renovations at the property which we are very excited about. I am confident you will be impressed when you visit us next! Have a great summer! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Good night rest"
Kareika, 08 Avril 2016

Brief stop on our way home. Clean, quiet and comfortable. Pros: Very friendly service Breakfast included Good location Lots of parking Comfortable beds Pod room coffee Microwave Fridge Business center for printing boarding passes was a life saver! Cons -Not to look a gift horse in the mouth but the coffee at breakfast was beyond terrible! Short stay, Never even had a chance to see the pool! Ate at Charcoal pizza down the street for dinner-yum!

Owner Response, 08 Avril 2016

Thank you for taking the time to offer us a review. I hope you will choose us again on your next visit to the area! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Another very good stay"
Ed H, 08 Avril 2016

We have stayed at this hotel three times in the last year when travelling to Surrey for soccer tournaments. It is very handy to the Newton Park area, and only a few minutes' walk from the King's Cross mall where there is a BP and Swiss Chalet. The hotel is quite quiet for its location on Kingsway, although the traffic side can be noisier. The decor is a little dated but the rooms are clean and neat--the ones we have had have always had a microwave, coffee maker and small fridge. The breakfast buffet isn't as elaborate as some other BW we have stayed but there is the usual assortment of cereals, buns, muffins, juices and a good waffle-maker, with various hot items like sausages, egg patties, and bacon. There is no hot cereal which is a bit of a downer--even if some packages of instant oatmeal were offered to add to the hot water that would be nice. The fitness centre is quite tiny with only a treadmill, elliptical and small weight bench. It is more or less open to the pool and hot tub area, which is INCREDIBLY loud. There is something about the setup of the pool room which makes it echo so the noise level in there with even 4 or 5 kids is like standing in rush hour traffic. Some sound baffles on the ceiling would be great. There has also been a shortage of pool towel each time we've been there but more can be obtained. Parking is included, as is internet, and the internet speed is very good. The window a/c-heating units can be a bit noisy but no more so than other hotels. If staying there we would suggest asking for an upper floor room so there is less traffic noise--it is nice to be able to open the window for fresh air in the summer and then it is less noisy.

Owner Response, 08 Avril 2016

What a pleasure it was to read your review today. I appreciate you taking the time to offer a review of your experience with us. We look forward to hosting you again on your next visit to the area. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Good place to stay for the $$ vaue"
Shandra M, 04 Avril 2016

The front desk staff were extremely friendly and helpful. The room was clean, and the overall amenities were very good for the price. I found the room to be rather noisy on the traffic side, and the heater/cooler was loud enough to wake me up. I will be staying at this hotel several more times this Spring, and I am hopeful the staff will ensure I have non-traffic side room with a more functional heating/cooling system for my upcoming stays.

Owner Response, 04 Avril 2016

Thank you for taking the time to write us a review. I am happy to hear you had a good stay and plan on staying more throughout the year. Please let us know in advance which area in the hotel you prefer to stay in and we will try our absolute best to accommodate your needs. We look forward to seeing you again soon! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Could be better"
travelinfo, 27 Mars 2016

The rooms were clean and comfortable but the breakfast was below what we are used to at BW Plus hotels. I can't say the staff were friendly or not friendly, just so so. The rooms are larger than the Peace Arch hotel and the breakfast area is bigger too but it is further from the border than BW Peace Arch and the staff are friendlier at Peace Arch. We booked into the Peace Arch two separate nights and changed because there were 2 adults and 2 children. This hotel was just OK.

Owner Response, 27 Mars 2016

Thank you for taking the time to write a review of our hotel. I am disappointed to hear you didn't find our breakfast and customer service to be that of other Best Westerns. I do not feel this not a true reflection of our hotel so I will absolutely show this review to my staff. I am happy however that you did enjoy your stay at the Peace Arch Hotel. Best Western is a fantastic brand with high standards and great customer service. I hope you will give us another try on your next visit to the area. We have just rolled out some additions to our breakfast, so I am certain you will definitely enjoy our breakfast on your next visit! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Great hotel for a great price"
Gordon M, 23 Mars 2016

I'll echo what others have said. This hotel was a perfect place to to stay for a couple of days while visiting family in town. For a very reasonable cost it provided a nice room with full fridge and kitchen area. Breakfast was good as well. The staff were all very pleasant. I highly recommend it.

Owner Response, 23 Mars 2016

I am so happy to hear you enjoyed your stay with us! We hope to see you again in the future! Thank you very much for taking the time to offer your feedback to the Trip Advisor Community. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"My favourite hotel in Surrey"
Nikhil G, 18 Mars 2016

Great location for shopping and eating Indian food, especially vegetarian (two vegetarian restaurants and a few veggie pizza places nearby). Always clean and quiet. Most breakfast options I've seen at a Best Western. Very friendly and helpful staff.

Owner Response, 18 Mars 2016

Thank you for taking the time to offer us a review. I am happy to hear we are your favorite hotel in Surrey. We appreciate our repeat customer such as yourself. We look forward to seeing you on your next visit! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Excellent Price Value"
Stephanie B, 18 Mars 2016

I stayed at this hotel as we were in Surrey for a soccer tournament. Welcome: We were greeted by a nice gentleman named Keith, he took time to inform us of things in the area as we were checking in. The lobby, although small was welcoming with an electric fireplace and nice big chairs that the kids certainly enjoyed. Room: I booked a king suite, the price was very reasonable. I'm so glad I did, we had a spacious room with full kitchen (minus oven). It was very comfortable with as we had gear all over the place. We were able to relax and not feel like we were in each other's way. The bed is really comfortable and the shower was great. Free wifi and several TV channels made for a cozy evening. Amenities: My son headed to the pool with his friends and they had a blast. Big enough to enjoy some play time. Food: We ate out that evening, there is a FANTASTIC Thai restaurant next door (Sticky Rice Thai) which you should not miss out. We then ordered pizza from Non-stop pizza two doors down to bring back for my son (also really good). The price comes with free breakfast, this is certainly one of the best value's when travelling with kids. My son made his waffle while I enjoyed coffee, eggs, bacon. There are lots of options available. Service: Very friendly staff, the power went out at the end of our breakfast and the staff jumped into high gear to open doors and make sure that everyone knew what was going on. Someone was stationed at each floor (there are only 3) to guide guests up or down. Well done. Hotel Grounds: It's in the city, so lots of businesses around. Nice entrance. Location: This hotel was about 20 minutes from the soccer pitch, perfect location, easy to find. All in all, it was perfect for the weekend. Tip: Often the front desk has discount coupons for local restaurants, ask as you head out to dinner.

Owner Response, 18 Mars 2016

What a pleasure it was to read your review. I am delighted to hear you enjoyed all that we have to offer. Most guests have a quick stay so it was great to hear you were able to actually experience what we and the surrounding area offer. The power outage was an interesting one but I am happy you were not overly affected by it. We would love the opportunity to host you again on your next visit to the area! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"must meet Shalini!!"
Anna O, 01 Mars 2016

I have never had such a great stay as I did in surrey BC...and I have stayed MANY places!!! From the front desk staff to my little buddy...Shalini...she is a gem...TRULY awesome person and quick to give you the best service you can ever ask for!!! I hope the next time i visit...she will be in management...she surely deserves it!!! WAY TO GO STAFF...ESPECIALLY MY SMILING FRIEND...SHALINI!!!

Owner Response, 01 Mars 2016

Thank you for your review Anna. I could not agree more with your comments regarding Shalini. She is an asset to our team and we are very pleased to work with her. I am very happy to hear you enjoyed her customer service. Thank you for taking the time to tell the rest of the Trip Advisor community about how great she is. We look forward to seeing you again in the future. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Excellent stay"
Tmamacita, 22 Février 2016

This hotel is clean and comfortable, and provides a free buffet breakfast with hot and cold items. We especially appreciated the free self - serve tea and coffee in the breakfast room 24 hours a day. There are several restaurants within easy walking distance and a bus stop within two blocks for access to public transit. The staff was efficient and friendly, and was helpful in providing information about transit and dining options. We hope to stay there again very soon.

Owner Response, 22 Février 2016

Thank you for your recent review of your experience with our hotel. I am delighted to hear you enjoyed our location and our services. These are the types of experiences we aim for with all of our guests. We would love the opportunity to accommodate you again on your next visit to the area. Thank you again for taking the time to tell the Trip Advisor community about your stay with us! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Great Little Hotel"
Ashok K, 15 Février 2016

Usually stay at Marriotts. THis place was on par other bigger franchise hotels. Nice comforatable safe clean wqepojfasfaspofaspofaporfaporrprokeeprogpro roijwo[rjqw[rofjqffqrofj wrofjqwrpofjqwrpojjq[rogjjerpogjerg

Owner Response, 15 Février 2016

Thank you for your review Ashok. I am very pleased to hear you enjoyed your stay with us! We hope to see you again in the future! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Clean, Quiet, And Friendly Staff"
Paul P, 10 Février 2016

Excellent location with access to many restaurants and bars. Rooms are a nice size and suites are excellent. Quiet, clean, and very comfortable. Enjoyable free breakfast in the morning. Quick and convenient check out.

Owner Response, 10 Février 2016

Thank you for your recent review Paul. It is great to hear you enjoyed your stay with us. We do have a convenient location and we work very hard as a team to ensure all guests have a safe and comfortable stay with us. We hope to see you again on your next visit to the area. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Great hotel. Great price"
Iris S, 09 Février 2016

I was in town for business so the price of the rooms was very good. The hotel staff are all super friendly and hotel is very clean. The location is central so super easy to get anywhere. The wireless was consistent as well. This hotel had everything I needed for my stay.

Owner Response, 09 Février 2016

Thank you for your review of our hotel. I am pleased to hear you enjoyed what we have to offer and I hope you will stay with us on your next visit to the area. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Sad day, good experience"
Ellen E R, 08 Février 2016

My Mom (very elderly) had died & we stayed in Surrey for 4 nights. Our adult son had flown in from England, & stayed w/ us, so we had a room w/ two queen beds. My brother's room had a king sized bed & a little living room w/ a couch. We both had a fridge, microwave & a really nice Keurig coffee maker. Both rooms were clean, comfortable and quiet. Since the hotel is on a very busy road, we were concerned that the traffic noise would bother us. We didn't hear anything! It was nice and quiet. The breakfast was great, but the breakfast lady was fantastic. She was the most upbeat person I've met in a long while. Appears to love her job, despite being there so early. I needed mayo at one point and she fetched me some from the Staff Lunch Room. There was a waffle maker, and a neat toaster-conveyor type machine that toasted bagels beautifully, as well as hot food (different each day) and all the usual breakfast food. Plus, you could get juice, coffee & other beverages at any time. Our Room Lady was great too. Both she & the Breakfast Lady found out about my Mom and offered heartfelt condolences, a hug, and an offer to do anything I needed to make my stay more enjoyable. This was really appreciated. In fact, everyone I met there was super nice! Oh, additionally, there was a nice pool, crystal clear hot tub & a well equipped exercise room. My son enjoyed those.

Owner Response, 08 Février 2016

Dear Ellen, It is always unfortunate when we learn that the reasons for guests staying with us are for such sad circumstances. I am happy you shared this with us though as it allowed us to let you know that we do care and have a strong desire for you and your loved ones to have a comfortable stay. We also appreciated you recommending our hotel for your various family members who needed to come into town during this time. I will pass your review on to all of our staff so they can see the glowing review. Thank you for taking the time to write the review for us and my hope is the next time you visit it is for positive reasons. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Almost like home"
Arnold B, 08 Février 2016

No traffic noise, clean room and a comfortable sleep. Almost like being at home. The continental breakfast looked good but we hit it at rush hour and there was no room, and we had plans with friends. Next time we will get up a little earlier to take advantage of the breakfast.

Owner Response, 08 Février 2016

I am pleased to hear your stay with us reminded you of home. Thank you for your review and we hope you will visit us again and take advantage of breakfast! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Less than helpful staff"
3monkeysforme, 26 Janvier 2016

After having 3 rooms booked for over a week, we told the front desk that we may need an extra night. We were told on two occasions by to different staff that the hotel was empty and we would have no problem booking another night. We did need an extra night and we were told the hotel was now full. A company with great customer service would have checked with their current customers to see if another night was booked, after we had asked about it and were told no problem.

Owner Response, 26 Janvier 2016

Thank you for your review 3monkeysforme. On behalf of my staff I apologize for the inconvenience you experienced on your recent stay with us. Sometimes our availability can change with the snap of a finger due to online bookings and things that are out of our control. I realize this doesn't help your situation much, but since I received your review I have personally spoken to each Front Desk agent and implemented new procedures which I feel confident should prevent this from happening again. I will note though that although we did not have the specific room types you were in available at the time, we did have other rooms available which we were more than willing to accommodate you in. I thank you again for your review and hope you will give us another try in the future if/when you have another work project in the area. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Great service!"
Emily S, 15 Janvier 2016

The service was wonderful, everyone working here is very kind and helpful. The breakfast menu is fabulous and the rooms are very well cared for. The pool and hot tub facilities were excellent for relaxing and spending time with family. The connecting rooms with our family situation were wonderful and made it easy to spend time with each other.

Owner Response, 15 Janvier 2016

It is lovely to hear you enjoyed our hotel, amenities, and our staff! I will be sure to print this out and let the staff see it. Thank you for your review Emily and we look forward to seeing you on your next visit to the area! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Great Over Night"
Stephen P, 06 Janvier 2016

A great place at a great price. Very clean. Also, room to park our Bobtail Truck. Breakfast was one of the best we have had at a hotel. Was central for the business we had to do while in the area. Will stay next time we are in Surrey.

Owner Response, 06 Janvier 2016

Thank you for your review Stephen. I am very happy to hear you enjoyed your stay with us. That is fabulous that we were able to accommodate your Bobtail Truck, but I will warn you in the summer months we may not be able to as easily. We look forward to your next visit with us. Thank you again for your review. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Bad smell, horrible beds"
MoMy10, 06 Janvier 2016

Six of us checked into three rooms on Christmas eve... One of the rooms was a king bed suite which had absolutely horrible smell... Both the king bed and the sofa bed were absolutely uncomfortable as they were sunk in the middle... No blanket for the sofa bed so I had to borrow one from my nieces in another room... Check-in was so slow... The front desk staff didn't even look up to say bye as we were leaving the next morning so I said bye first... Breakfast was not too bad...

Owner Response, 06 Janvier 2016

I would like to start off by saying I am disappointed to hear you did not enjoy your stay with us. I appreciate your feedback and I will be passing it on to our other managers so we can look into preventing this type of experience. This is not a typical experience with us so I hope you will give us another try on your next visit to the area. Thank you again for your review. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Simply the BEST WESTern !"
Peter M, 30 Décembre 2015

Great place to stay - welcoming, friendly helpful staff make you feel right at home. The rooms are good and clean, the beds very comfortable and the breakfast is very good - hot choices and cold choices with the friendliest, most helpful young lady you could find. The hotel location is excellent with more than enough parking. There is easy access along the King George whichever direction you go in and the Skytrain is quite close by in six or seven minutes..

Owner Response, 30 Décembre 2015

Thank you for your review Peter. I am pleased to hear you enjoyed all that we have to offer. We hope you will stay with us again on your next visit to the area. Thank you again. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Another great stay"
JACK D, 27 Décembre 2015

This was our second stay (5 nights) at this hotel and it was as great as the first one. Very well run clean hotel with great staff who are very friendly and helpful. Great location half way between White Rock and downtown Surrey with lots of restaurants , stores nearby. Beds very comfortable. Will be staying there this spring.

Owner Response, 27 Décembre 2015

Thank you very much for your review Jack. I am very pleased to hear this was your second stay and that you plan to continue using us on your visits to the area. We appreciate your business very much. We look forward to seeing you in 2016! Have a very happy New Year's! Thank you again for your review. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Excellent Value!!"
Kai K, 16 Décembre 2015

I love this hotel!! Always a great value for the dollar. Rooms are clean, with a very welcoming look. I would recommend this hotel to anybody staying in Vancouver BC! Two computers available for use (unlike many LARGE hotels with ONE computer, total). Breakfast was very nice, with many options!!

Owner Response, 16 Décembre 2015

I am very happy to hear you enjoy our hotel Kai! We have a great team here that works very hard to make our guest stays as enjoyable as possible. It is great to see that is what you experience with us. We hope you will stay with us again on your next visit to the area. Thank you for taking the time to offer us a review. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"As expected"
snoopwiz, 11 Décembre 2015

Was exactly as expected. No surprises, which is a good thing. Good value, no complaints. Bed was comfortable, room was clean. IN room internet worked well. Pool was clean. Breakfast, although predictable, we well presented and of good quality.

Owner Response, 11 Décembre 2015

Thank you for taking the time to write us a review. I am happy to hear there were no surprises for you while you were here and that everything was as you had expected. I hope you will visit again! Thank you again for your review. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Excellent"
Mary Jo H, 07 Décembre 2015

Friendly staff. Warm welcome. Clean. Modern decor. Good variety for breakfast - hot & cold. Easy drive to the Surrey syktrain station for a convenient way to get into downtown Vancouver. The place we choose to stay anytime we come to visit relatives in the lower mainland.

Owner Response, 07 Décembre 2015

Thank you so very much for your review today Mary Jo. Our business does so well because of our repeat guests like yourself. We appreciate you supporting us over the years. We hope you have a wonderful holiday season and we look forward to seeing you again in the new year! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Best accommodation ever"
Thamibh, 03 Décembre 2015

Best place to stay, clean, comfortable and those people that works there are amazing and gentleman. They help and always with a big smile on their faces. I wanna come back one day. One of the best places in Surrey.

Owner Response, 03 Décembre 2015

What a treat to be considered one of the best accommodations/experiences you've had in a hotel! We would be pleased to have you visit us again! Thank you very much for taking the time to offer this review. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Excellent value"
J6273CFlindag, 29 Novembre 2015

This hotel was an excellent value. We had a spacious room with 2 queen sized beds which was decorated in a lovely sage green décor. It included a fridge and microwave which worked well. The full breakfast was delicious including a wide array of items. There was a nice small pool and hot tub with a small fitness centre which was quite adequate. While we didn't use this service, it had a washer and dryer available for guests. Our only criticisms were the low level wattage of light bulbs in our room which made the room quite dark at night and the timing of cleaning of our room. We had requested a cleaning between 1 and 3 p.m. and sometimes it wasn't cleaned by 4 when we came back to change and the cleaners were only there until 5 making it rushed to get ready. However, the room was very well cleaned and the amenities restocked daily. We plan to come back!

Owner Response, 29 Novembre 2015

Thank you very much for taking the time to offer us a review. I am pleased to hear you felt we offer an excellent value. I apologize for the mix up with your room cleaning timing. Next time you stay with us please let us know immediately at check in and we will add this preference to your account. We look forward to seeing you on your next visit to the area and thank you again for giving us feedback. Yours truly, Jenni-lynn Hewitt Front Office Manager

"Great stay for a great price"
Don N, 20 Novembre 2015

I travel for business, so I want a hotel that is well located, clean, quiet, a decent breakfast and with good internet service. This hotel checks all the boxes. And for a very reasonable price. I will be back.

Owner Response, 20 Novembre 2015

It is a pleasure to hear you plan to stay with us again Don! I am very happy to hear our hotel offers everything you require when you stay out of town. Thank you for your review and we look forward to seeing you again. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Consistent, Friendly, Clean and terrific service."
Susan R, 19 Novembre 2015

This is our home away from home. We know the property well and are never disappointed. Quiet comfortable rooms, nicely kept. Great hot breakfast included with your stay. And location puts us where we need to go quickly. Will recommend to family and friends.

Owner Response, 19 Novembre 2015

Thank you for your review Susan. I am very pleased to hear you have been continuing to use our hotel on your visits to the area! We appreciate repeat clientele like yourself. Thank you again for your review and we look forward to seeing you again soon! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Very good. Not great, but very good."
Miriam Z, 31 Octobre 2015

Friendly staff, nice breakfast very friendly breakfast staff, good beds. That's all I really care about. Good value for money. There's a road nearby, didn't hear any noise coming from it. Sticky Rice thai restaurant on walking distance next to the hotel, do try that one. Dee-lish!

Owner Response, 31 Octobre 2015

I am happy to hear you enjoyed what our hotel has to offer on your recent stay with us. I hope you will visit us again in the future. Thank you for taking the time to offer us a review. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"A Good Night's Rest"
LBDVictoria, 29 Octobre 2015

This hotel was an unexpected surprise. We booked last minute for three nights and just grabbed the first available deal in the area so our expectations were not very high. The hotel was lovely, our room was spacious and comfortable and there was a nice little pool and hot tub on the bottom floor. Best of all was the complimentary breakfast which had a wide array of options from pastries and waffles to cereal and bagels with cream cheese or even eggs, bacon and sausage from a hot food station. There was complimentary juice, tea and coffee 24/7 and the business center was available when I needed it late in the night. It had a working printer and there was no charge, though I found it odd that Microsoft Word/PDF were not available to use. Overall this was a great place to stay and we got three really good nights' sleeps.

Owner Response, 29 Octobre 2015

It was a pleasure to read your review today. This isn't the first time I have heard that we exceed expectations and I hope it is not the last! Our hotel team works very hard to deliver a consistent, safe, and enjoyable stay for all guests and I am so glad to hear that is what you experienced. We hope you will continue to use our hotel when you are in the area. Thank you for your review. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Best Western King George"
Shawn M, 26 Octobre 2015

Excellent Motel. Good value. Quiet area. Easy to find off Highway 1. The front office staff are extremely helpful. 1 quick bus to the Central mall Skytrain and then you're on your way to anywhere. Restaurants and pub close by. I will stay here again.

Owner Response, 26 Octobre 2015

Thank you for taking the time to write us a review Shawn. I am pleased to hear you like our location and our staff. We would love the opportunity to serve you again! We will see you on your next visit to the area. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Mediocre but would try again"
HappyTravels1923, 08 Octobre 2015

The front desk staff were friendly, and helpful. The breakfast was good and had a variety. The room was clean, but the one bed was VERY uncomfortable and creaked every time you moved. They were renovating while we were there. Once they are done renovating I would try again.

Owner Response, 08 Octobre 2015

Thank you for your recent review of our hotel. We would be happy to accommodate you again on your next visit to the area! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"nie Hotel and friendly staff"
Lesley B, 28 Septembre 2015

Nice hotel Friendly staff clean room easy to find and parking was great. Breakfast waffles are always good. Even though this particular Best Western was undergoing some renovations it was hard to tell.

Owner Response, 28 Septembre 2015

Thank you for your recent review Lesley. I am pleased to hear you enjoyed your stay and were not disturbed by our renovations in the hotel. We would be happy to serve you again on your next visit to the area! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Great Price / Great Location"
Funmaster1, 25 Septembre 2015

Have stayed numerous times at this hotel and have always experienced a great visit. Located conveniently for many purposes and not far from the downtown core using the hwy 1. Not far to the ferry as well and well located for sports in the city.

Owner Response, 25 Septembre 2015

Thank you very much for your review of our hotel. It was a pleasure to read. I am pleased you find our hotel convenient and adequately priced. We look forward to accommodating you on your next visits to our area. Have a wonderful day. Yours Truly, Jenni-lynn Hewitt Front Office Manager

"Good stay"
firstlish, 21 Septembre 2015

Close to everything Surrey. Clean, safe, friendly and helpful staff. Their breakfasts saved me, not having to go out just to grab a bite in the morning. Complete rooms, microwave, fridge, hair dryer, coffee maker. The only problem I had was with the people above me seemed to enjoy stomping until 1 in the morning (wood floors). My Verizon international plan didn't work in Surrey, and I was very glad they had good wifi as well as a couple computers

Owner Response, 21 Septembre 2015

Thank you for taking the time to write us a review. I am happy to hear our convenient location and clean facilities helped you during your stay with us. It was a pleasure serving you on your visit, however, we were disappointed we could not help in getting your cell phone to work while you were here. We hope to see you again in the future! Yours Truly, Jenni-lynn Hewitt Front Office Manager

"excellent motel and staff"
Stewart4736, 18 Septembre 2015

My wife and I travelled by car in Aug/Sept from Ottawa to Vancouver Island and back. We stayed at the King George for 4 days on the way out and 3 days on the way home. This motel is without a doubt the best managed facility we stayed at during our travels. The rooms are exceptionally clean, quiet and the beds are comfortable. The front desk staff, cleaning staff, and breakfast staff are all exceptional people. The room rates are very good value for the quality. Highly recommended. Vern and Helen Foster

Owner Response, 18 Septembre 2015

It was a pleasure to read your review today. What a lovely compliment! I will be sure to pass this review on to our staff during our next staff meeting! Thank you again. Yours truly, Jenni-lynn Hewitt Front Office Manager

"Surprisingly Good"
Radar S, 18 Septembre 2015

I was warned about this area of town Before I booked, but I wanted a place close to my office I was working from. Hotel was surprisingly busy, I stayed for almost a week, rooms were Clean and comfortable, continental breakfast was surprisingly good, and staff were friendly and helpful. I wouldn't recommend leaving any valuables in my car, but the area felt safe and no worse than some areas in Vancouver.

Owner Response, 18 Septembre 2015

Thank you for your review Radar S. It is great to hear you enjoyed staying with us for a week while you were here! We all work very hard to assist all guests with whatever they may need. We hope you will visit us again on your next visit to the area. Yours Truly, Jenni-lynn Hewitt Front Office Manager

Nearby hotels

SureStay Plus by Best Western Coquitlam

725 Brunette Avenue, V3K 6A6 - Coquitlam
1,8 (9)

Best Western Peace Arch Inn

2293 King George Boulevard, V4A 5A4 - Surrey
3,8 (453)

Best Western Plus Burnaby Hotel

5411 Kingsway, V5H 2G1 - Burnaby
4 (866)

Best Western Plus Pitt Meadows Inn & Suites

19267 Lougheed Highway, V3Y 2J5 - Pitt Meadows
4 (670)

Best Western Plus Langley Inn

5978 Glover Road, V3A 4H9 - Langley
4,4 (634)

Best Western Maple Ridge Hotel

21650 Lougheed Highway, V2X 2S1 - Maple Ridge
3,4 (348)

Best Western Plus Vancouver Airport Hotel

1041 Marine Drive SW, V6P 6L6 - Vancouver
3 (292)

SureStay by Best Western Richmond Vancouver Airport

7188 Westminster Highway, V6X 1A1 - Richmond
3,6 (818)
Is breakfast included in the rate?
julie
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
julie
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
julie
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
julie
Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
julie
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
Share the link of
this hotel