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Best Western Plus Hotel Memorial Inn & Suites, Oklahoma City

1301 W Memorial Road, 73114-1406, Oklahoma City, United States - See on a map
Best Western Plus Memorial Inn & Suites - night The Best Western Plus Memorial Inn & Suites is ideally located in the center of Oklahoma City. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Welcome to Best Western Plus Memorial Inn & Suites! Free high-speed Internet access and a free full breakfast are just a couple of the plusses of staying at our Oklahoma City hotel. Our hotel in Oklahoma City is also close to Edmond, OK, and our property provides guests with a superior location along with a great value. Enjoy Midwestern hospitality at our Oklahoma City hotel, along with clean, comfortable rooms, luxury bedding and an indoor heated pool. We are close to Quail Springs Mall, making it easy to pick up necessities. Oklahoma City, OK is filled with top notch attractions, and many of our guests are in town for a special event. From a game at Plex Ball Park to visiting Frontier City, great times are ahead for vacationers at our Oklahoma City hotel. Spend the day on Lake Hefner boating, swimming, or fishing. The OK State Fairgrounds are also nearby, and a weekend on the amusement park rides, trying out the food or slipping into a concert make a good vacation great. While the fairgrounds are just 15 minutes away, the Cox Convention Center is just 20 minutes away and a hub of performances, concerts and other big events. Also 20 minutes away from the Chesapeake Arena, many of our Oklahoma City hotel guests are in the area for something spectacular, like that concert you've been waiting for since last year. Your trip will be made even better with spacious cool rooms and the best service in town. A number of business travelers also stay at our Oklahoma City hotel, including workers with Hertz® Corporation, Mercy Hospital, West and Integris Cancer Center. We also welcome patients and their friends and family. No matter what brings you to the city, depend on us to provide you with the quality and service you deserve. Book a relaxing stay at Best Western Plus Memorial Inn & Suites today and save!

Best Western Plus

Hotel Memorial Inn & Suites




Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Indoor pool
    Indoor pool
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2019
based on 468 guest reviews
Very Good
Business Business
Couples Couples
Family Family
Friends getaway Friends getaway
Solo travel Solo travel
Sleep Quality

"Needs to show appreciation of its customers"

User 01/05/2020

This hotel was clean but the amenities were ludicrous! For three people, they gave 1 tiny bottle of shampoo and 1 tiny bottle of conditioner. The size of a pinky finger. The breakfast was closed because of Covid-19, but was not mentioned before booking. The pool and workout room were also closed. They offered complementary razors but when I asked them for one they said they were out. The beds were hard and the ac didn't keep up. So, no I would not recommend this hotel to others.

SophiaGSM, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Hello, Thank you for the review. The situation you were in does not reflect the comfy accommodations and excellent service we're known to deliver. Please accept our apologies for the inconvenience this has caused. We will be looking into your concerns to make sure we improve in various aspects. We know we can do better and we'd be grateful for the opportunity to show it.

"Great people, great hotel!!"

User 19/04/2020

Tasha up front was absolutely amazing. She let me check in early because I was traveling with my cranky and tired 5 month old son at the time. The place was impeccable. It was a great time. Also Isabel in the kitchen was awesome as well. If I ever come back to that side of town, I will be staying here!

SophiaGSM, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Hello, Thank you for uplifting the spirit of our team with your excellent review, which gives a huge thumb up to our services culture. Our associates are passionate about their job, and we are happy to know that their dedication made your stopover at par with excellence. Our staffs have received your special appreciation with marvellous gusto.

"My wonderful stay at the Best Western!!"

User 29/03/2020

There are still wonderful people in this world regardless of what's going on. Upon entering this place I was welcomed by Ms. Tasha she was very professional also knowledgeable of her job very respectful not to mention Mr. Steve also very professional warm smile I've couldn't went anywhere better and this establishment if I'm ever in need again this will be my first choice thanks again!!!

SophiaGSM, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Hello, Thank you for uplifting the spirit of our team with your excellent review, which gives a huge thumb up to our services culture. Our associates are passionate about their job, and we are happy to know that their dedication made your stopover at par with excellence. Our staffs have received your special appreciation with marvellous gusto.


George C, Enid, Oklahoma 17/02/2020

Best breakfast at any hotel we have stayed at. Clean, comfortable. Great location to shopping and food options. Tasha at the front desk was very knowledgeable and good. Isabel is attentive and professional in the breakfast area. We stayed on first floor. A little noise noted from upstairs guests but things quieted down after 10pm. Would stay again!

SophiaGSM, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Hello, Thank you for choosing us and sharing your experience with us. We are glad to know that you had a pleasant stay overall. It's pleasing that you have mentioned all the aspects you liked during your stay like staffs, clean and great location. We hope to see you soon.

"Go somewhere else if you're on an expense report"

cmvictor1, Tulsa, Oklahoma 14/01/2020

I was unable to obtain a bill i could use on my expense report. Paid when i made my reservatin via BW website. The front desk told me to call global. Global told me to call the front desk. Nobody could provide me with a bill i need to get reimbursed by my company.

SophiaGSM, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Hello, We apologize for the inconvenience caused due to this issue. We are actively investigating your feedback with our management for prompt action and will reach out to you for further information.

"Very nice!!"

cherokeepyro978, Atoka, Oklahoma 23/11/2019

Chose this hotel because it was close to the hospital we needed to go to. So location is a big thing. We also really liked the handicap parking placement and especially the outside door through the vending area. The lighting in the hallway was beautiful and the dining area was very spacious. Bed was extremely comfortable and the charger ports on the bedside table worked great. Add that with the amazing Front Desk Clerk, La'trice and it's a winning combo! Will definitely be staying here again.

SophiaGSM, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Hello, Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We're here for you anytime.”

"All Great - EXCEPT internet was almost unusable"

Brent W, Broken Arrow, Oklahoma 23/11/2019

The price was good, the room nice and clean, breakfast was great, staff was friendly and helpful - but I needed to use the internet for work - and it was nearly unusable. I finally had to work in the business center.

SophiaGSM, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Hello, Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. However, we're sorry to hear of your less than satisfactory experience with the internet. I have shared your feedback with our team for improvement. Hope to serve better next time.

"Good, Clean space"

LalithaVishu, Plano, Texas 16/11/2019

Good and clean space with nearby dining options. Friendly staff. Could help with more vegan/vegetarian breakfast options, if possible. Overall good stay and will vist agin whenever back to Oklahoma City..

SophiaGSM, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Hello, Thank you for sharing your views. We are happy to see you happy. We have shared your feedback with our kitchen team for improvement. Hope to serve better next time.

"Good location"

Uco_guy, Jones, Oklahoma 15/11/2019

We chose this location based on proximity to some restaurants and main event gaming center. It was nice to be able to walk over to main event and walk back. Overall very clean, good staff, safe location

SophiaGSM, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Hello, Thank you for the review! It's good to know that our team's hospitality and hard work never go unnoticed. Wish you a pleasant stay in future as well :)

"Great hotel in NW OKC"

User 01/11/2019

Great Best Western Plus hotel! Very friendly and knowledgeable staff. Quick check-in at desk. Hotel lobby and room were both very clean. Bed was very comfortable and hotel was quiet. Good breakfast each morning. I always try to stay at Best Western hotels wherever I travel and this one will be my go to place when I visit OKC! Thanks for an enjoyable and comfortable stay.

SophiaGSM, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Hello, Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. I hope that we will impress you with exemplary service during future visits.

"Great Staff"

User 30/10/2019

Niechee, LaTrice, Tina and Steve were so very helpful and went out of their way to help accomodate our family. We were there for a wedding and ended up with several complications at the last minute. They were able to help with everyrthing. Isabel in the kitchen did a great job also. It was 5 minutes from Edmond and close to resturants and shopping.

SophiaGSM, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Hello, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. Wish you a pleasant stay in future as well.

"Nice but nothing extraordinary. Disinterested staff."

Dwight L, Lincoln, Nebraska 22/10/2019

Nice looking motel. Clean room. Modest breakfast. Quiet room. It was an average stay. I just felt they could not have cared less that we were there. We were offered a bottle of water (because we have been Best Western customers for 20+ years?) and before we could answer - she moved on to giving us our cards and left. This next part is for upper management - if you have dedicated, long time customers - maybe give a little extra.

SophiaGSM, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Hello, Thank you for sharing this experience with us. We truly value your feedback and forwarded to the management for review. We always welcome our guest's ideas and suggestions. We hope to earn your business on future travels so that you can see our continuous improvement.

"Clean and comfortable"

Jim C, Birmingham, Alabama 14/10/2019

Clean and comfortable but not convenient to downtown. It is not close to the Memorial so don't be focused by name. Hotel is nice, beds comfortable and breakfast adequate offering instant eggs, bacon ,sausage, waffles, and pastries.

SophiaGSM, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Hello, Thank you for your review. Our primary goal is always to exceed expectations of comfort, convenience, and quality amenities. For that reason, Your feedback has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

"Shoulder surgery"

Harold O, Waynoka 24/09/2019

I had shoulder surgery on Tuesday September 17,2019 and the people working there really helped me when ever I needed it. The breakfast was the best that I have ever had in a motel and I have stayed in many motels.

SophiaGSM, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Hello, Thank you for sharing your views. We are happy to see you happy, and we promise to be consistent with our excellence. We look forward to welcoming you soon.

"Nice best western to stay at."

Christopher B, Longview, United States 21/09/2019

Very clean and nice best western. Was a little difficult to find the entrance being a out of towner. But was satisfied with the speed, cleanliness, and friendlyness of all the hotel staff we dealt with. Inmy reason I didn't give a 5 star rating is because I did not get a good night sleep and bed was not as comfortable as I was expecting. I will try here again next month tho.

SophiaGSM, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Hello, Thank you for sharing your review. We apologize for the inconvenience you faced. We will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

"Awesome enviroment:: mangemet and staff first rate."

teresabishop18, Newport News, Virginia 09/09/2019

I stayed here for a few days with a disabled Aunt , the accessible roll in shower was the highlight of the trip for her as she could shower independently. The room were clean and large and quiet. The breakfast had hot and cold item to choose and the variety was large. The staff and supervisor Rashica made us feel warm and welcome. This was one of the better hotel stays I've had in awhile . I would definitely recommend this hotel.

SophiaGSM, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Hello, Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services keep exploring happy staying!!

"Good people, comfy room"

User 01/09/2019

I really appreciate the desk staff for helping us after the 877 number proved less than stellar. Gotta love local people who take pride in their work. Everyone we encountered was of the upmost friendliest and helpful. Very thankful!

SophiaGSM, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Hello, Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

"decent for the price but the smell..."

User 01/09/2019

everything was fine for the price, the only two negatives were the breakfast was not good and the room had an odor. It was a noticeable odor that felt like it clung to me and would be the reason that I would not stay her again.

SophiaGSM, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Hello, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.

"Nice Rooms"

User 30/08/2019

Power outage forced us to hotel. This was close and inexpensive. Room was very nice. Few minor maintenance problems identified to hotel upon checkout. Nothing that impacted the stay, but property can't fix things if they don't know they have a problem. Everyone should provide a list upon checkout if there are problems encountered. Breakfast area was well stocked and clean. Personnel were friendly and accomodating. I didn't see anything listing restaurants, stores, etc. in the area, which can sometimes be very helpful. Overall, good stay and I have put visitors up there before and would again.

SophiaGSM, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Hello, Glad to see your review. We every day strive to maintain our hotel clean and pleasant more than what our guests come to expect from us. We will surely forward you valuable feedback to our team for improvements. We hope to serve you better next time.

"Close to Activities; Clean Hotel- Awesome Staff"

User 26/08/2019

The staff went out of their way to accommodate our special requests for our birthday visit to OKC and they took delivery of a cupcake delivery and put them in one of my rooms as a birthday surprise for my mom prior to our arrival!

SophiaGSM, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Hello, Thank you for your stay. It was a pleasure to be your host. We wish you choose us again in future and celebrate your special moments with us. Please be in touch with us so that we can make your stay very pleasant as per your requirements.

"Very good"

User 23/08/2019

We had a lovely stay. Staff were pleasant and helpful. The room was clean and tidy. Bed was comfortable. It was a good base for our trip. Close to Walmart and Costco. We booked for one night but stayed for 2 it was so relaxing . The pool and hot tub was good to use too. At breakfast there was plenty of choice and quantity. It was quiet and calm , also clean and tidy

SophiaGSM, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Hello, Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

"Really Nice Hotel....would rate the service 10!!"

Linda W, Virginia Beach, Virginia 12/08/2019

This is such a nice little place. We spent the night after a day visiting the Bombing Memorial, and were welcomed by Latrice at the front desk as if we were guests in her home, with fruit water at the desk. She was warm, smiling and pleased to tell us about the delicious breakfast, the pool hours, the all night gym, the well lit parking, and a few minutes after we arrived in our room, she called us to see if we had questions, needs or issues. She also adjusted our room rate easily when I showed the better rate on BW site after booking on there. I asked her to store our cold packs for travel and she placed them in a deep freeze overnight; she was so willing to accomodate us that she and the team get a 10 in my book. The hotel is older, and they have renovated. The beds are SO comfortable, the water was hot, and I appreciated two safety handles on the tub. The AC kept us comfy all night even though OC was over 100 degrees outside in August. This morning, Tina greeted us at the front desk, smiling, asked how we were, gave us a newspaper, retrieved my cold packs, and thanked us for coming. I did enjoy our restful quiet stay. We did not use the pool. If you are new to area, careful of Kilpatrick is a toll road and does not take EZ Pass; needs coins. I learned to stay on Memorial; it is easy enough to navigate. And the gas here is the cheapest we have ever seen; filled up for $2.10 this morning, then saw it for $2.05 several miles down Memorial!!

SophiaGSM, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Ms.Linda, Glad to see your review. We every day strive to maintain our hotel clean and pleasant more than what our guests come to expect from us. If you have any further suggestions to make your next stay superior, then please get in touch with us.

"Everything was AWESOME!"

A R, Saint Louis, Missouri 05/08/2019

The room was clean, the pool was warm, the atmosphere was pleasant and the price was reasonable. Restaurants, gas station, entertainment was less than 5 minutes away avoiding tolls which was a big plus for me!

SophiaGSM, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Hello, Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

"Nice Place to stay in OKC"

cdrake3460, USA 07/07/2019

It's a Best Western PLUS. Nice property situated in the northern part of OKC. It's in a quiet section of a commercialized area. It's walking distance to Brahm's, which happens to be a great ice cream and burger joint. Be aware of a bogus toll that you pay $1.30 to go 200 feet. Instead get off one exit before and take the Kilpatrick service road. It's a totally "BS" toll. I saved close to 6 dollars avoiding this. Young female hotel clerk requested my personal cell phone number so she could get me to answer a survey and she could get her points. I told her I don't give out that number. She insisted, so I gave her a bogus number instead. It was weird. Enjoyed our stay here. Typical BW breakfast buffet, nothing special about it.

SophiaGSM, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Hello, Thank you for posting your feedback and for letting us know about your encounters. Your feedback is very significant as it helps us identify the area we can improve the guest experience.We regret that you did not find the breakfast to your liking. We have notified our kitchen team, and have a necessary step like retraining our kitchen staff to make the best breakfast in the area. We every day strive to maintain our hotel clean and pleasant more than what our guests come to expect from us. We hope to serve you even better next time.

"Nice Hotel"

Sawyer9813, Tucson, Arizona 06/07/2019

One night. Hotel is just off the Kilpatrick Turnpike. Not a large hotel with a small breakfast area. Standard brkfast fare. Room was clean and very quiet which surprised me considering turnpike was quite close. There are several pretty good and well-known restaurants within a mile or two without getting back on the interstate (west from the hotel). Room had fridge and micro. Rooms were a little pricey here. Not sure why. There is nothing special about the hotel or location.

SophiaGSM, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Hello, Thank you for posting your feedback and for letting us know about your encounters. Your feedback is very significant as it helps us identify the area we can improve the guest experience.We every day strive to maintain our hotel clean and pleasant more than what our guests come to expect from us. We hope to serve you even better next time.

"pleasant stay"

Traveler03708803573, Sequim, Washington 01/07/2019

Room was decent and clean. Though it needs to be updated. Needs to feel more welcoming and comfortable. Maybe lighter decor. Walking distance to two restaurants. Close to Costco and Cabelas and nearby interstate. Provided warm and cold breakfast. Staff was friendly.

SophiaGSM, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Hello, Thank you for posting your feedback and for letting us know about your encounters. Your feedback is very significant as it helps us identify the area we can improve the guest experience. We every day strive to maintain our hotel clean and pleasant more than what our guests come to expect from us. We hope to serve you even better next time.

"Nice clean hotel"

Paul H, Wichita, Kansas 30/06/2019

Easy on off of Kilpatrick Turnpike. Clean and quiet rooms. Excellent breakfast. Staff was very friendly and helpful. Not sure age of hotel however it lt looked fairly new and well kept. Would stay here again.

"Best Experience I've had at a hotel."

User 30/06/2019

My Family stayed a week at the Best Western Plus Memorial Inn & Suites in Oklahoma City and we absolutely loved it. The staff are friendly, knowledgeable, and go above and beyond to make you feel comfortable. Are room was cleaned and restocked every day. The level of hospitality given by Steve and his staff is immeasurable and greatly appreciated. I highly recommend this hotel and be sure to ask for Steve. He will take good care of you and our family! Thanks for everything Steve.

"Weekend getaway "

Dtom2288, Fort Smith, Arkansas 24/06/2019

Overall the jacuzzi suite was a nice room. Sadly it smelled of cigarette smoke bad enough that we had to go buy room fresheners to cover it up. Room overall was clean and in decent shape. (Fridge could have been colder on the max setting) Breakfast was great, with a large selection. The bed and pillows are a little stiff, but that is a personal preference. A lot of running around on the floors above at midnight and later. Glad whoever it was got their cardio in! Don't mind people smoking outside the side entry door,it is their choice. I would just prefer it only be cigarettes and not a “special custom blend.” Will not be returning to this hotel sadly.

"Friendly Staff"

Rearview2014, Stillwater OK 19/06/2019

Great place to stay, easy of and on main roadway. Friendly staff from the checking in person to the breakfast staff. Clean rooms. Plenty room to park. Well maintained inside and out. When back in OKC area will be staying again.

"Staff & Manager make this Hotel 5 STARS!"

Joanne J, San Diego, California 15/06/2019

We stayed here for a few days while we waited for our movers to arrive so we could move into our home. The location was perfect - easy on/off freeway if needed and Memorial Road has a plethora of great restaurants. But, the real gem here is the staff; incredibly nice and helpful. Mr. Steve Tiard was the epitimony of service as he assisted us in printing documents we needed - always with a big huge smile! Checkin process was good. Rooms of course are not 5 Star, but wer elarge, comfortable and had all amenities needed. quiet and private. Breakfast was one of the best for free bfast at hotel! Finally, they have the best fruited water at the front desk available 24/7 - delicious on a hot, dry Oklahoma afternoon Thank you for a great stay!

"Home away from home"

NODfehc51, Tulsa, Oklahoma 05/06/2019

It is so nice when traveling to walk into a property and be greeted with a friendly smile and to quickly get you checked in, And then an hour later get a call to make sure I was happy with the room. Rest great in a comfortable bed and wake up to a very nice breakfast.

"Moving trip"

User 28/05/2019

Service was excellent. Came to town with a large moving truck with our car attached to the back. The staff member at the concierge (Jonas) helped us find a suitable spot for our long vehicle. He was very helpful and pleasant.

"Excellent service from Jonas"

User 27/05/2019

My stay has been fantastic so far. Jonas took great care of me and answered all my questions aptly. He is hands down the best that I have had the opportunity to come across. If I come back to Oklahoma City, my first thought will be to look forward to staying here again.

"A Little better than average"

47MaineYankee, Waterville, Maine 27/05/2019

Access to this hotel was easy right off the Kilpatrick Turnpike. Two mile down the road is a shopping center with many restaurants. This is an older hotel which is clean and well kept. The 2 queen room is large and lay out was good, with a large bathroom. Desk chair is worn out and internet is very slow. Bed is very soft and bouncy like a trampoline. Lost power due to a storm about 6:00 PM. Had power to common areas but only power to bath area in our room so no A/C and had to undress and dress in the dark. Power was not restored when we left at 8:00 A M. Breakfast was scrambled eggs, bacon, pastries and cold cereal, not bad considering loss of power.

"Great stay and breakfast"

User 23/05/2019

Room was spacious and very clean. Breakfast had a wide variety to choose from. They have a pool and exercise room, and the staff, especially the manager Steve, were welcoming and kind. This is one of my best stays in awhile!

"Always a great place to stay"

User 22/05/2019

We have stayed at this BW hotel numerous times. The staff are friendly, knowledgeable and quick to help. Rooms are clean, spacious, and comfortable. Breakfast has several items to pick from. The hotel is close to a very nice shopping mall, activities and restaurants. Even if most of our business or activities are in another area of the city, we choose to stay here because of their history of excellent service. And will be back again!

"Good hotel on extreme north side of city"

NMEagerTraveler, New Mexico 20/05/2019

Decent hotel. The room was large with a sofa and quiet and comfortable. The staff was friendly and helpful. The fan in the bathroom was noisy. It was annoying that the hotel system put an additional $50 lock on my credit card when I checked in, besides the amount of the room. Even though I have a Best Western account that is in good standing. This was not an economic problem, just kind of annoying. I put in a wakeup call, which never came. I have no idea why not. Breakfast was a good selection. This hotel is somewhat out of the way. You may need to use the Kilpatrick Turnpike (a toll road) to get to and from the hotel. If you are not a local who possesses a pass for the turnpike you may need a lot of change to feed the automated toll booths, which don't take bills. The bill changing machine at the one I ran into didn't work. That was fun.

"Great rooms, great staff!"

CaptainRandyOMacho, Ft. Drum, NY 28/04/2019

Stayed in a nice clean room with a Jacuzzi! Bed was super comfy, too. The staff, uncommonly wonderful! I think of Steve, Tiffany and can't forget Rashica and her marvelous margarita recommendations! Made me feel right at home, professional but comfortable. I'll be back for sure!

"Good stay"

User 24/04/2019

We had to use hotel because we had death in the family. The front desk girl Rashica was very pleasant and helpful. Also the breakfast was very delicious. I would recommend this place to my friends and family.

"Super Service"

User 23/04/2019

we stayed two days - Steve, Tiffany, and Tiara took fantastic care of us - helpful at every turn! They knew the area and were able to give directions as we asked. Also got us signed up for the rewards program. Will stay there again as we have family in the area.

"Enjoyed our stay"

richardwV3900OR, Oklahoma City, United States 03/04/2019

We stay here every year and always have a good time!! The staff is always courteous and willing to assist you. Food places and the mall are close with a game room down the street Great location!!!!!!!

"quiet and comfortable"

Wanderer03813680170, Sayre, Oklahoma 03/04/2019

great place to stay. We have stayed in places where you can hear showers and tvs from other rooms. not here. no noises from the hall or other rooms. Breakfast was good. just about anything you could want.

"Stay at OKC"

User 03/04/2019

Our room was clean and comfortable. The breakfast was good. The swimming pool was under maintenance. The front desk was very helpful. They allowed us to check in early as we arrived in town earlier than expected.

"Great breakfast"

User 26/03/2019

Great location, delicious breakfast, I will definitely only stay at this hotel when I'm in OKC! I very highly recommend this hotel! But definitely keep cash on you, as there are tolls at the hotel exit!

"Myrna with Medicare Medicaid Advisors"

MyrnaW933, Kansas City, Missouri 20/03/2019

This hotel has become my very favorite to stay when I'm in Oklahoma City. Steve is just so accommodating, as is all the staff. They've most definitely the best breakfast ever! I highly recommend it to everyone!

"Breakfast Attendent"

User 16/03/2019

Best breakfast service ive had in 10 years. Thank you to Tiffany Cleghorn. It was so great getting to sit and enjoy my morning paper. I finally was able to get through the entire sports section in peice. Not to mention the cleanliness of the dinning area.


User 16/03/2019

We had a great stay overall :) it is a great location around many places for things to do with the family! Breakfast was the exact same evereyday. Room didn't get as cool as we wanted but we only needed it to sleep. Pool is small and no deeper than 5 ft but enough for little kids. No hot tub :(

"Over night stay for Thunder Basketball game"

User 15/03/2019

This hotel is beautiful. Everything from the lobby, hallways, pool, laundry and rooms was spotless. Our room was a great size. Breakfast was amazing. A variety of choices that would everyone would enjoy and it was all stocked and very clean. We will definitely stay at the hotel in the future when in this area.

"Convenient & Simple"

User 06/03/2019

Hotel was clean and comfortable, not elaborate, but provided a nice stay. Staff was accommodating and breakfast was quite good. Not sure why they have a 200 character word count, but this should fix that?

"Average experience, Tiara was awesome"

S2R27, Oklahoma City, Oklahoma 27/01/2019

The experience was average. Tiara greeted us upon our arrival and checkin. We had a travel package and she made sure all was in order. She was very friendly. The room was ok, we slept good on the bed. The television was fair, it seemed to have pixilation problem from time to time and remote was not always responsive. The breakfast that was offered was good with many options for cereal, breads, bagels, Danish, eggs, pancakes, waffle maker, sausage, bacon, biscuits, gravy, juice, coffee. That covers just about everything.

"Best Western Standards"

846Bruno, Saint Georges, Canada 15/01/2019

Stopped at this hotel after a long drive from Troy Illinois; room registration was fast and dinner advised were given to us. Room is clean and comfortable. Well situated off the turnpike. We do not hisitate in recommending this nice hotel.

"Great visit"

User 31/12/2018

First time in this chain I usually stay in Hampton inn, budget was tight this time chose this place for the value. And it didn't disappoint every bit the same as the bigger ones half the price same kinda room friendly service awesome breakfast indoor pool. Very clean I wonder now why I was paying all that big money for. Best Western plus you've earned a loyal customer with me thanks.

"awesome stay"

User 17/12/2018

stayed three nights got there early and wanted to check in, no rooms I booked were available .Tiara desk rep went out of her way to upgrade me to a suite that was available, such a pleasant woman. Sheree in the breakfast was totally awesome she had the sweetest attitude I have encountered at a hotel, she was very eager to cook and assist anyone with their needs. such a pleasant stay looking forward to returning


User 11/12/2018

I decided to book this hotel for my out of town relatives who drove in for my Father's Surprise Birthday. I am so glad that I did. My relatives spoke highly of the Hospitality they were given despite the large group. Sandy, Steve, Sheree treated my guests with the best service. There was another young lady and gentleman whom assisted us upon check in and were very delightful. Entire Staff was Awesome! I most definitely would recommend this hotel and book again....

"Excellent room and service"

522williamst, Bartlesville, Oklahoma 02/12/2018

I was very impressed with the Best Western Plus Memorial Inn and Suites. The rooms were clean and well maintained. The staff was courteous and very attentive. I slept very well which is unusual for me at any hotel. I highly recommend this hotel!


User 02/12/2018

Clean hotel, attentive staff, breakfast was very good. The following two ladies gave exceptional service: Tiara front desk- made sure had everything we needed. Very polite and accommodating. Very professional. Smile on her face. Sheree-in charge of breakfast. Customer Service was top notch. Wanted to make sure everyone was happy with breakfast. Offered to help with anything we needed. Smile on her face. We will be back! Great job ladies!

"Great location, great rooms, amazing staff!"

geezersgirl, Santa Ynez, California 27/11/2018

Spent 5 nights here over the Thanksgiving Holiday. We got a great deal on the BW site and were not expecting much. We were surprised how comfortable and clean the hotel is. Our room was not fancy but was clean, large and comfortable. I appreciated the air system which had a constant fan option for that added white noise. The hot breakfast was abundant and Sheree will make sure you are taken care of. There is a huge flag at the East end of the building. You can hear it flapping when the wind gets up and since this is Oklahoma that is much of the time. Ask for a room on the west end third floor if you want quiet. The super helpful and friendly staff helped to make this a great stay.

"Recognition of Service"

User 26/11/2018

Friendly atmosphere with very polite associates and staff. Very clean and accommodating. Would recommend hotel do to it's proximity to shopping and restaurants. Shout outs too: Brandy, Kynnedy, Alexis, Whitney and Stace. Hopefully they're still there.

"Nice hotel, great staff"

Trek34921902383, Emory, Texas 14/11/2018

Will stay there again if going to Oklahoma City. Room was clean, staff were friendly and helpful at check in, conveniently located.Breakfast was good quality and ample amounts of fruit, cereal, waffles, bagels etc.


704edl, Liberty, Missouri 29/10/2018

We found the room to be clean, the breakfast to be decent, and the staff to be friendly. The hotel wasn't luxurious but it met our needs. It was adjacent to a turnpike (with tolls) and we noticed a little noise from the road. [We got bumped from a Best Western in Edmond, and the staff here handled the situation well ... calling us in advance and even asking us what rate we were supposed to be charged.]

"Amazing Breakfast"

User 26/10/2018

Clean well-run hotel, but the real star of this place is the breakfast! Fresh, hot, and delicious, it really is the BEST meal of the day! From kids to adults, everyone found something to love. Bacon and eggs with hash browns were the best. Waffle and pancakes were delicious and a kid favorite.

"As welcoming as can be"

mehughes50, Metlakatla, Alaska 25/10/2018

I stay in 25-35 hotels a year and have been in very few more friendly than this one. All facilities are clean and well maintained. No adjacent restaurants but some good ones a half to two miles away. Well kept continental breakfast plus. Easy drive to National Cowboy & Western Heritage Center and to Oklahoma City Zoo. Price reasonable for location but it's better to call ahead and ask for discounts or negotiate than it is to walk in cold and pay rack rate for a room.

" Nice place"

mrt1955, Healdsburg, California 24/10/2018

On a road trip and are enjoying staying at Best Western motels. Friendly staff, room was in good condition, breakfast was pretty good. Location is not super easy to find so make sure your maps program gives you current info.

"Great, but not the Best"

User 23/10/2018

Alexis and Akii were the only nice workers at the hotel. The rest of the staff was not friendly. Breakfast was great! Clean rooms. Too much gossiping and tension in the hotel. The “supervisor” didn't know much about the hotel,I also felt very unappreciated.

"Fall Break"

tammyshowler, Tulsa, Oklahoma 23/10/2018

The best western was very clean, close to a lot of attractions and shopping. the breakfast was very nice. The best thing about this hotel was the people! they were so helpful and friendly, I have not encountered that many smiling helpful people in one place in a very long time!

"Personal visit with family."

User 22/10/2018

Room very clean and the hotel common areas very clean. Nice breakfast with variety of foods. The hotel had someone working in the breakfast area to keep food items restocked. Hotel is convenient to restaurants and shopping. Front desk courteous and helpful. I am a repeat customer to hotel.

"So Comfy"

User 18/10/2018

I love this hotel! It's so clean and roomy. Plus the beds are comfy with LOTTS of pillows. The workers are very friendly, and the complementary breakfast is so yummy. Whenever we stay in town we will always use this hotel.

"I stay here all the time when in OKC"

richardmK3843GA, Cherry Hill, NJ, United States 16/10/2018

Excellent well run hotel property, great value. I frequently stay here. Occasionally have tried nearby properties and this one always stands out for the overall value, great service, cleanliness. It's about 3 minutes on the Kilpatrick Turnpike past the cluster of other big name hotels and just as good or better in pretty much every regard. Maybe not quite as fancy as some, but still very nice. And a Braums right in front!

"A little disappointed"

beyner, Dallas, Texas 11/10/2018

While the water being shut down for a pipe problem was not he hotel's fault it did make our stay less than ideal. There was no water for about 12 hours. We had to go to the mall to use the bathroom. The room was ok. The bath towels are small and not very high quality. Sheets were about the same.

"Great Staff Work Here"

Barbara S, Colorado Springs, Colorado 08/10/2018

Steve, the manager, is obviously doing something right as he has the greatest staff. We just loved Kanyde, Sheree, Alexis and Brandy. They made our stay so nice. We felt like we lived there. They always greeted us and asked if there were more they could do. I even felt bad that we were going home away from them. The hotel is clean and everything is run well. Will stay there again when we visit next.

"Mr and Mrs. Drake"

User 07/10/2018

Thanks to Kennedy and Sheree for making our stay enjoyable. Very kind and friendly. When in OKC again I will stay at this Best Western. Very nice and clean. Breakfast was great too. When we ran out of waffle batter Sheree was right there to make more. Outstanding customer service.

"quiet, comfortable stay, great morning staff"

KSIG1971, glenview, United States 03/10/2018

My daughter and i stayed here during a week night on our way to St. Louis. Evening greeting was pleasant and efficient and we found our room with 2 queen beds to be comfortable with comfortable but firm beds and crisp sheets. The bathroom had ample space on the counter and a large tub with good water pressure. Breakfast in the morning was very good with scrambled eggs, hashbrowns, sausage, bacon, waffle maker, cereals and milk, bagels, toast, english muffins, yogurts, cream cheese, butter, juice dispenser with orange and apple, coffee and hot water dispenser so you could make tea or cocoa. This was all curated by Sheree who was sooo pleasant and accommodating with a bright smile and cheery good morning. Brandi who was working the front desk was also very pleasant and professional. The hotel has a spacious indoor pool which we didn't try, but looked clean and well maintained. The hotel also has meeting rooms if needed. It is also a short 2 minute drive to a burger place and higher end mexican restaurant. All in all a pleasant and restful overnight stay

"Best Breakfast in town!!!!"

User 01/10/2018

Stayed one Night and had a beautiful nights sleep, but what was even better was waking up in the morning to an amazing delicious breakfast. Alexi and Sheree were attending the breakfast area and let me tell you when it comes to customer service these two lovely woman deserve an award. They complemented Best Western and there customer friendly service tremendously. Stay there you wont be dissatisfied.

"Large, comfortable room, 5 star staff"

Luynn k, Calgary, Canada 30/09/2018

We enjoyed a lovely night in our spacious room. The bed was comfortable and the room was quiet. Kynnedy was very friendly and helpful checking us in. Alexis gave us tips for the next leg of our journey along Route 66. Sheree was very attentive at the complimentary breakfast. The staff were what made our stay extra special!

"Amazing customer service!!"

mattayok, Broken Arrow, Oklahoma 29/09/2018

This would have to be the best customer service I have every had at hotel. Sheree and Kennedy were sooooo nice! They stayed smiling when we got a waffle stuck in the waffle machine as well as when we needed to bring our flats for our play into the meeting room to work on them. 10 out of 10

"Food service"

Steven H, MISSION 24/09/2018

Good breakfast layout. Sheree Kennedy does a great job and very friendly. Makes sure customers are being served well. Hotel does a good job at check in. Front desk personnel very friendly. Hotel is clean. Room is clean.

"Management and staff were on point"

lynnfp2018, Dallas, Texas 24/09/2018

The management and staff at this location were some of the kindest I've met. They made us feel very welcomed and well taken care of. I highly recommend this location and look forward to staying here again.

"Very sweet staff!"

saraplasek, Grapevine, Texas 23/09/2018

My family had a quick one night stay while in town for a wedding. Overall, the hotel was clean and well run. Everyone we spoke to on staff was welcoming and the general manager stopped by at breakfast to make sure we had everything we needed. Sheree cooked a lot of the hot items on the buffet and was super helpful and sweet.

"Very Inviting"

User 22/09/2018

The hotel and grounds were clean. The rooms were nice and clean, but what was the most noticeable was the happy, helpful delightful workers. From the desk clerks, the manager, the ladies cleaning the rooms to Sheree, the wonderful girl keeping the breakfast area filled with food and clean, all while greeting every person that came and went and helping the kids and elderly that needed help. Always with a smile and a cheery good morning and have a wonderful day. I'll stay here again.

"very nice friendly hotel"

jeff e, Pasadena, Texas 20/09/2018

I recommend that everyone stay at this hotel all the stasff at thus hotel very friendly Breafast was very excellen tand varity of food the location of the hotel very good well in walking distance of resturants and entertnment places

"Great stay"

lyndamichal, Wamego, Kansas 18/09/2018

We decided on a whim to book this hotel cause we wanted somewhere close to top golf and other things to do they we're extremely welcoming . They even called me after checking out to let me know I left my Fitbit and is now sending in the mail. I would definitely go back it was much better then other hotels u would pay way more for!

"OKC bound"

charliebullard2510, Fort Smith, Arkansas 09/09/2018

I have enjoyed my stays at this conveniently located hotel. There is a very nice group of staff to greet you as well as cook you a hot breakfast. I found the ocommodations comfortable, quiet, and clean.

"Quiet Stay"

Shauna C, Mooreland, Oklahoma 09/09/2018

Our Family (6) needed a room to stay in after a day of activities in Bricktown. Came to Memorial Rd to eat at Saltgrass Steakhouse and it was late by the time we were done. So this was the nearest Best Western. Drove up and was greeted by the receptionist. She had three rooms! We took what was left! Very friendly staff. Slept Sound! Breakfast was Fresh and staff kept up with making sure there was plenty to go round for a Full Hotel!!

"Great overall experience"

oufootball89, Oklahoma City, Oklahoma 26/08/2018

Upon arrival, staff was extremely pleasant and helpful. Alexis checked us in and was very welcoming. Room was spotless. Breakfast was delicious. I would like to thank sheree, brandy, sandy, and alexis for a wonderful experienceI wish every hotel was staffed with such positive, professional, and kind people.


User 25/08/2018

This was such a pleasant experience, my son and I were greeted by the most pleasant woman,Sheree, she was kind and gentle and so positive and made my day start off on a great note. The world needs more Sherees. :)

"College Trip"

User 18/08/2018

Dropped my daughter off for college. We didn't expect much but had quit the experience. Everyone was super nice and helpful. The room was comfortable and clean. Also Miss Sheree did an excellent job with the breakfast! Definitely recommend this place.

"Cyndi, retail worker."

User 02/08/2018

I had a 14 drive from FL and was literally exhausted. I stayed 2 nights and both were great! All the staff greeted me like they were happy to see me! Special thanks to Lashele on the breakfast staff. She took time to engage in conversation with me and answer any questions I had! I'd recommend this hotel to everyone.

"The Best Western Plus Memorial Inn and Suites"

875francesd, Malden, United States 28/07/2018

I spent three days at the Best Western on 1301 Memorial Rd in Edmond , Oklahoma. The staff was excellent and they made my stay a truly enjoyable one. Alexis was so helpful when I checked in, and when I had trouble understanding how to use the key, she left and came with me to my room, to make sure I knew how to do it. She was also kind and courteous and truly an asset to the Hotel. Sandy was very cheerful in the morning, and also very helpful. Lashelle kept a very neat dining area, and the breakfast they served a was excellent. I would recommend this Best Western to anyone traveling is this area, as the price is also right for what you get.

"Felicia - Event Manager"

User 22/07/2018

Had an amazing stay! The staff was incredible! Steve and Sandy were so helpful and accommodating! I left my eyeglasses and they contacted me immediately! The room was clean and the beds were super comfortable! The entire staff were so friendly! The property was super clean inside and out! I will definitely come back!


ABRAHAM F, Philadelphia, Pennsylvania 11/07/2018

After a long day of driving, on the road for more that 8 hours, Best Western Plus was a site for literally, sore eyes. We were checked in by 9pm and checked out by 10am. Breakfast was excellent, 6am-11am. Get down to the breakfast area early before 8:30- 9:00, It get crowded, enough food, limited setting.

"Be careful staying here"

User 07/07/2018

Best Western in Oklahoma City on Memorial Road you stopped here on our way to Texas checked in after midnight only took in an overnight bag check out about 9 a.m. and my truck window was busted out and the rest of our luggage was all stolen myself and the police ask about video cameras and they said they only have one pointed at their entrance to the hotel so they have no security at this hotel evidently they don't care about their customers or their customers property

"Great Stay!"

User 26/06/2018

Clean hotel with friendly staff. Family like setting. Thanks to Lashelle, Alexis, Sandy and Tameika, just to name a few. Good breakfast with pancakes, waffles, eggs, sausages, crispy bacon and lots more. Compared to other hotels around best deal for the price. I can recommend 100 percent. I stayed for one week and also used indoor pool, gym and laundry facility.

"Very nice."

User 24/06/2018

Staff was very friendly all around and the room was quite clean and comfortable, Sandy at the front desk was very polite and Crystal from the kitchen was super friendly and helpful. Breakfast who we were told was prepared by Lachelle was very, very good, even our picky eater ate alot. There were several more employees around the dining area whose names I did not get that were also very nice and helpful (around 10:00am June 24) that deserve recognition as well. Thanks, Best Western+ staff!

"It was the best stay."

User 24/06/2018

Alexis,Sandy,and Akii were just so amazing and so super helpful.They just were the best. We can't wait to come back and stay here again. We had the best stay for our honeymoon. We didnt expect it. Breakfast was just amazing. Best staff ever. Thank you to everyone we will be back!

"Super impressed!"

User 24/06/2018

This Best Western has to be the best one I've ever stayed at ever. Everyone here is nice and professional. Really want to point out the breakfast here. Crystal and Lashele work super hard. They were so friendly towards my family. They had the breakfast area so clean and all the food was excellent. Completely surprised me. Most hotels free breakfast isn't very good. But the way they cook made me feel like I was home or in a very expensive breakfast place. I will always stay here from now on when I come to visit my family. Also need to point out Sandy and Alexis, who helped us check in and out. They were completely professional and courteous and kind. Best Western Plus has won me over. Even my wife said the beds were great too! She has had a back surgery so it's hard for us to travel away from home. Thank you everyone who helped make our stay a positive experience!!! :)

"Nice For A Few Nights Stay "

J-W, Illinois 23/06/2018

We were in Wichita Falls to take our son, who is stationed at Sheppard AFB his car. So we booked two rooms so that he could enjoy a few nights of privacy and spend more time with us. Our rooms were nice and well maintained. The bathroom area was a bit “old fashioned” with the small sink area outside of the bathroom, but it was tolerable. They do have a nice gym and a pool, but we didn't have time to use either. So if you usually stay at a BWPlus, this would most likely be a good choice for you.

"Fantastic! This hotel is beautifully maintained and managed."

Tracy B, Sacramento, California 19/06/2018

This is a true jewel of a hotel. The rooms are nicely decorated, the indoor pool is the perfect temp, and the 24 Hour gym is great. But the real appeal is the awesome staff. From the front desk... Sandy, Lashele, Alexis and Asdi... to the housecleaning personnel... all without exception are welcoming, helpful, fun and have great energy. And the included breakfast is delicious. A fantastic find!

"Fantastic service."

Charles_Anning, San Augustine Texas 18/06/2018

The room was lovely, and the staff was A-1! Sandy, the desk clerk and Steve, the general manager went the extra mile to help us and make us feel welcome. I can't recommend this Best Western highly enough!

"Most Excellent"

Michelle K, Kemmerer, Wyoming, United States 16/06/2018

Front Desk goes out of their way to make it a great stay, Sandy and Tamuka when hotel was fill called all the Best Westerns and got me a room. Taking a lot of time out of their busy day. Could not have better customer service

"Sharon saved us"

thepengy, Adelaide, Australia 14/06/2018

Bit of bad luck, lift was broken, Sharon said they would fix it but of course that was just optimistic, anyway after originally saying there were no ground floor rooms she upgraded us to a spa suite, what a star. My wife has a bad knee so using the stairs really was not an option and we didn't want to find another hotel. breakfast was ok, overall a good stay

"Great Staff"

mawclown, Oklahoma City, Oklahoma 11/06/2018

Although the city threw this hotel a curve ball by shutting off our water without warning, the staff went above and beyond to fix any issues that came up. They were overly kind and amazing!! We will be back! Nice hotel and great breakfast. Breakfast was huge!!! Only negative, wish breakfast hours were a little later during the week. Staff Sandy and Steve are the best of the best!! Thank you both!!

"Rewards member"

smerricks, Oklahoma City, Oklahoma 05/06/2018

When I called to inquire about a room I spoke with Sandy. She was very helpful. We were checked in by Alexis. She was very helpful and gave us all the necessary information about the hotel. We have spoken with Alexis several times during our stay and she has always been very friendly.

"OKC College World Series stay...#GO CRUSH 06"

AlandaCoolajapeno, Bentonville, Arkansas 05/06/2018

Stayed for a softball tournament along with the College World Series! Hotel was clean and accommodating to our needs. Across the street is a Cabela's, Top Golf and indoor sky diving place. Close to some shopping and eating choices. SHOUT OUT to the Manager Steve for always making sure we were comfortable and had everything we needed. Sandy for taking care of us at the front desk. Sharon for the night shift hospitality and Lashell for making sure our girls were feed and the food was stocked for breakfast! Would totally stay again! Thanks staff for making outlets stay GREAT!!

"Good hospitality"

User 27/05/2018

Good hospitality. Was originally sent to stay for two weeks on business. And ended up staying for 10 weeks. Quite comfortable room. Hotel seem to get very busy on weekends but everything was always well taken care of and kept up. Only thing possible it could've been improved with a bed full breakfast choices set up at 6 AM with breakfast started. Usually breakfast was a set up fully until around seven. Overall though very good experience

"Very Nice Motel"

Mspicer54, Kempner, Texas 26/05/2018

Staff was very helpful and courteous. Comfortable beds and nice room. Restaurant was exceptional with very friendly staff. Complimentary breakfast buffet was very good with wide variety of items. Very convenient location close to Interstate.

"Great staying"

Maria Eduarda M, Atlanta, Georgia 26/05/2018

We stopped at the hotel around 11pm on a Friday without a reservation. The lady at the front desk was very nice and prompt to get a room for us. The hotel smells good, the breakfast is great, and the bed is comfort. The location is great. It is by the highway and not far from downtown!

"Great place to stay and friendly staff"

mandy567135, Caldwell, Texas 19/05/2018

Everyone was very professional and helpful. They took care of any problems that arose and handled it well. Lashele, that works in the kitchen, was awesome. She worked very hard keeping the dining area well supplied. Everyone at the desk was very helpful in every way. I would recommend this hotel to anyone.

"Most Accommodating Staff"

Jmay13531, Austin, Texas 15/05/2018

My wife and I stayed at the Best western on Memorial Road in OKC about 2 months ago. We come to this area several times a year to visit family, and our usual hotel was not available for all of our days, so we decided to try this one. We found it to be new, clean, and comfortable. We had a few small out-of-the-ordinary requests for the staff, and they helped us in every possible way. Many thank especially to Connie, Sandy, Molly, and Tameka for going out of your way to help make our stay much more comfortable. We will absolutely plan to book this hotel on our next visit.

"Great value in Quail Springs area"

4everroyals, Overland Park, Kansas 13/05/2018

We stay here every time we visit OKC. It's consistently clean and maintained. The staff is courteous and helpful, and the breakfast selection is really good. Hard to beat the price for the Quail Springs area.

"Must stay!"

kimmy7138, Little Rock, Arkansas 13/05/2018

The room was very nice and clean. I didn't hear others walking through the hall nor the people in the next room. The breakfast was great!! Connie, Sandy, and Steve were great! The only issue we had was finding an employee to check us in due to our late arrival. It was a little before midnight when we tried to check in but we weren't able to find anyone. After 15 to 20 minutes of waiting, an employee finally surfaced and checked us in. Other than that, we loved it here. We will definitely stay here again.

"Best Stay"

User 07/05/2018

The staff here deserves an A plus the hotel is very well kept the staff is amazing and very helpful I need a stamp to get my mom her mothers day card mail out to get it to her on time breakfast the front desk lady Sandy heard me mention that I need a stamp she went to Lashele the lady that cooks a mean breakfast and got one the employees here will do anything to insure that you are well taken are of no matter the job thanks ladies I will let my mom know that not only was I worried that she got her card on time you guys were as well..

"Car Trouble"

User 07/05/2018

I was forced to stay in a hotel due to having car trouble. I was am little upset with the my car situation but the stay here made this experience way better the hotel was very wekk kept staff was super friendly Sandy called a cab for me to get the things I needed to stay until my car was repaired to get back on the road. Lashele was very helpful as well she made a very good breakfast not to mention the best hash browns ever. You guys were great!

"Weekend getaway "

User 06/05/2018

This place was awesome! Staff was super friendly I needed help with directions Sandy was able to assist me. My family enjoyed the breakfast that was nicely prepared by Lashell. This place deserves a 10. It was super nice and clean and the indoor pool was a plus with it being 86 degrees. Thanks guys!!!!

"A bit overrated"

Stratus4650, Texas Gulf Coast, Texas 05/05/2018

Stayed here because of the high reviews. The front counter service was great, but the cleanliness and property upkeep was a bit lacking. Bathroom door didn't latch. Shower drain couldn't keep up. Not a disaster, but not worth a four or five star to me.

"Great Stay "

User 04/05/2018

Thank you guys so much for everything! I couldn't have asked for a better place to stay the breakfast made by Lashele was great best I have ever seen in a hotel. Sandy was very helpful and friendly. This place was amazingly clean staff super friendly as well as helpful. You guys rocked. Thanks again guys if I'm ever back in Oklahoma I would stay anywhere else...


Hickokie, Woodward, Oklahoma 02/05/2018

5/01/2018 After having our credit cards compromised and not able to use them, we were limited to cash on hand only! We searched OKC for several hours looking for a hotel/motel that would allow us to use CASH ONLY. Time after time we were turned down and it was getting close to 11PM and I had to be up at 5AM for a scheduled surgery. Then finally we came across Akii, the night manager on duty at Best Western Plus Memorial Inn & Suites, and explained to him our situation. He was extremely understanding and compassionate about our situation and allowed us to pay for our room with cash and even offered us a medical discount for my scheduled AM surgery. He explained that we would also have to put down a $150 deposit, which we were more than willing to do, and that I would get it back immediately after check out. The room was extremely nice and clean, and the high shower pressure was an added plus! I will definitely be adding Best Western Plus Memorial Inn & Suites of OKC to the top of my list of overnight destinations while in OKC in the future and really appreciate Akii! Akii once again we really appreciate what you did for us!

"Sharon was extrodinary..Hotel very clean."

222shirleyh, Woodruff 01/05/2018

Again Sharon was a bell ringer. We went to dinner at a little pub within walking distance (and I am walking compromised) but good beer and wine. Combo appetizers were terrific. Service great.It is a smoking bar and neither one of us smoke but worth it. Sharon found out that we didn't have change to go on the tollway and "blew" through two tolls. She gave us the information on how to file a claim with Oklahoma and send them the proper payment and even gave us change and directions to find our new destination. She was kind enough to help us find a best western at our new location.

"This Staff is Amazing"

User 23/04/2018

Last night, I checked in and Sharon was wonderful. She got me in an ADA room since I have a bad leg and can't walk and she asked multiple times if she could help bring my bags or even bring me ice. This morning, Connie took care of breakfast and it was wonderful - everything was hot and fresh even though I was down there at 9AM. And then Steve, the manager stopped by and spoke to everyone... I wound up chatting with him for an hour! Great to see a fellow Veteran, too. This is my first visit to a Best Western - I'll be back if they're all like this!

"Great Value Hotel in Safe area and Clean Rooms!"

MJandSJ, Kansas City, Missouri 17/04/2018

Very clean and the value was great. I liked the hotel on the northern part of Oklahoma City. Area was safe and close to many things. Even had the option of laundry upstairs 2.00 a load which would have been worth it if we needed it. Kiddo enjoyed playing in hotel. Staff was very friendly. We will be coming back to Oklahoma City for Frontier City. Will be back.

"Best Western OKC"

valeriesK4968QA, Lubbock, Texas 10/04/2018

Our stay at this Best Western was unexpected and not reserved. The clerk was able to put us in an excellent room. Very clean and comfortable. The hotel was near restaurants and shopping. The breakfast buffet was the best I've seen at comparable hotels. Pleased!

"Dallas Showtyme Basketball"

User 07/04/2018

Great service from the entire staff....Lashele, Molly, and Sandy were awesome facilities are very nice, great location, amenities are great...our basketball program had a very enjoyable time....nothing negative about our stay....


User 27/03/2018

We arrived at 1100PM and waited over an hour to check in. I was not pleased at all. When we got there it seemed like the front desk person had no idea what he was doing. It made for a very long night to say the least.

"Great visit!"

User 27/03/2018

We booked our room online. When we got there we found out the pool was temporarily shut down due to an incident the night before. Our son was devastated. Sharon recommended upgrading to a suite with a Jacuzzi. Once we got to the room, there was an incident with the Jacuzzi that honestly turned into a disaster. However.. the staff handled this tremendously well!! Despite water being everywhere, Sharon's first concern was making sure we were OK, and getting us into a new room. Akii was tending to the situation while still making sure we we're comfortable and taken care of. They moved us to a new room and offered to cover the room at no charge. The next morning at breakfast Lashele was very helpful and made our son feel like he was at home. While the night was eventful, I couldn't have asked for any better staff! Always had a smile and a positive attitude. Clean rooms, clean breakfast area, comfortable beds, excellent food and a great staff! What else could you ask for?! We are 13 hours away from home but if we make it back to Oklahoma City we will definitely stay here again!

"Great staff"

sarahlynns, Saint Louis, Missouri 27/03/2018

We stayed in the King Suite room and it was a very generous size. It had a nice size refrigerator and a microwave. The pool was out of service during our stay due to the ladder suddenly breaking, which was disappointing, be se' la vie. The breakfast servers were AMAZING! The person that I saw the most was Lashele.There was also another server, Tameka (I didn;t see her as much, but maybe she was doing back-end work). Lashelle was bouncing around, greeting every guest and providing personal service to everyone that come for breakfast. One morning, our kids were still asleep as breakfast was nearing a close (breakfast closes at 9AM here) and she not only allowed me to bring breakfast to our room for them (which I was timid about doing as I didn't want to cause a fuss), but she gave me a tray and packed their plates in plastic wrap so that nothing would fall off as I brought it up! She was also very helpful in helping me with my daughter's egg allergy and helping me find foods that are safe for her. Another morning, she looked up information for us about the zoo on her phone so that we wouldn't have to search later. The staff was very friendly and really seemed like they would do anything in their power to make our stay better. Not a lot of laborious rules about what you can and can't ask for like other hotels. Just down-home friendly. I saw the manager regularly at my stay and he always asked how my stay was going each time I came into contact with him. Would definitely stay again. This was my first stay at a Best Western hotel, and I must say I was a little nervous, but I have really enjoyed my stay. It's a little bit of a drive to the main attractions of the city (maybe 10-20 mins), but the hotel was nice and peaceful, and there are lots of things to do around (there's an arcade right next door).

"Great Staff!"

mary W, Golfito, Costa Rica 27/03/2018

The staff at this hotel were exceptional. We interacted with three front desk staff, housekeeping and the manager and all of them were helpful, friendly and professional. We would definitely stay again!

"Weekend getaway"

User 26/03/2018

Very clean rooms. Beds were comfortable and the room was spacious. Super friendly staff! The pool was clean and warm. The free breakfast was delicious! Would definitely stay here again. Highly recommend!

"Spring break "

User 22/03/2018

Great stay wonderful stuff!!! Connie and Lasheta was awsome at breakfast!!! Will stay here again!!! Pool was nice.... very quiet at night... My girls and I had a blast just swimming.. they could wait till breakfast!!!


User 19/03/2018

My son and I stayed two nights over Spring Break. The ammenities were perfect and the two staff we met, Connie and Sandy, were great! We would definitely recommend staying there. Good location too! Right next door to Main Event, restaurants, shopping and Interstate 44.

"Spring break fun "

User 18/03/2018

Hotel is clean. It is a great place for children. Staff was super friendly. Molly was amazing from the time we checked in until we left. Sandy and Tameika were also very accommodating. The hotel was fully booked and they were really busy but took time out to make my family comfortable. I will definitely stay here again.

"Nice clean hotel"

Paladine5, Hollis, Oklahoma 15/03/2018

First time to stay here. Very impressed by the cleanliness and the fresh smell of the rooms, lobby, and hallway. Breakfast was really good. Beds were comfortable and the pillows were nice. I will plan to stay here again.

"Good service good hotel"

Tracy M, Castle Rock, Colorado 11/03/2018

I accidentally booked this hotel thinking it was closer to my work location. I'm glad I did. This hotel was so much better than the Best Western in Yukon by far. The hotel staff was very friendly knowledgeable and willing to help out at a moment's notice. I highly recommend this hotel being a Diamond Elite member. I've stayed in a lot of Best Westerns in this is probably one of the best

"Great hotel...clean and friendly. "

coquillage, Michigan 07/03/2018

We were traveling through from MI to AZ and we drove 8 hours that day. The front desk helped us with finding a restaurant, and we got a room with a relaxing jacuzzi. Sharon and Alexis were super friendly and helpful.

"Wonderful place to stay"

kaylee524, Collinsville, Oklahoma 04/03/2018

We decided to go to Oklahoma City last minute and this best western had a great price for a King Suite which was perfect for us because we took our 1 ½ year old so we need as much room as possible. We really enjoyed our stay. Everything was clean. The staff was incredible. And nothing beats a great complimentary breakfast! This best western is in the best location. There is shopping and restaurants all around. Will stay here again.

"Nice stay!"

User 04/03/2018

Clean spacious room. Comfy bed. Connie prepared a tasty breakfast! Very friendly staff. The manager greeted you personally during breakfast and Sandy was very friendly at the front desk. Good location.

"They're THE BEST!"

MyrnaW933, Kansas City, Missouri 01/03/2018

The manager, Steve, welcomes you personally! Alexis, Tamika, Sandy and Sharon at the front desk are always smiling and helpful. Connie makes the best breakfast! The housekeeping staff are thorough and welcoming! This has been by far, the BEST, Best Western experience yet! I only stay at Best Western.

"Highly recommend!"

User 25/02/2018

My boyfriend and I stayed here for one night to catch up on sleep. (MN to TX). Sandy checked us in and made sure we had everything and filled us in on the breakfast times. She was very attentive and friendly. We stayed in the jacuzzi suite — it was very clean and very spacious! The bed was comfortable and overall it exceeded my expectations. The breakfast was absolutely excellent. Connie tended to it and made sure things were stocked and that the people enjoying breakfast had what they needed. She was very friendly and patient. Overall our one night stay was excellent and I would definitely recommend staying here. If I'm ever in town again, I will stay here without a doubt! Thank you!

"Clean, Comfy, nice staff"

User 24/02/2018

Stayed for 3 nights and the beds were super comfortable so you can expect to sleep well here. Connie and Sandy at the front desk were great! We were greeted with a smile and a friendly "Good morning!" every morning when we came down for breakfast. The staff in general was super nice and accomodating. The gym is a little small but gets the job done.

"Friendly staff and comfortable bed"

User 20/02/2018

Check in and out was seamless. Room was clean and comfortable and parking lot was VERY well lit. Steve was engaging and friendly, even cleared our breakfast plates. Connie was running breakfast and was extremely friendly. Lexis checked us out and equally as friendly. Shout out to Tameka. Great overall experience.

"Perfect hotel for celiac kids"

03traveling_princess, Oklahoma City, Oklahoma 19/02/2018

We stayed for two nights at this Qual springs location(Memorial Road). The entire trip was perfect. We arrived early, which Steve and Alexis were able to get us in. The room was 211, right behind the elevator. Surprisingly it was the perfect room, quiet! The room was extremely clean, I know because I'm one that travels with Clorox wipes and EOs. The beds were clean, and had perfect pillows! We have long hair so we usually don't get enough shampoo & conditioner, but the bathroom had dispensers! The breakfast was so good! Connie and the other person did fantastic at breakfast! The eggs are real and fresh! Bacon & sausage. I believe that there was buscuts, potatoes all fresh and hot. Of course all the carbohydrates. Connie went out of her way for my daughter, thank you so much! This breakfast was included, NOT extra. The pool is salt water and family friendly, I think 4'. The exercise room had a couple of things to keep you moving, my daughter enjoyed it. So nice to have these on a crazy Oklahoma day. Location is perfect! Within walking of the hotel is a Braums (local beef/dairy farm) with the best fresh hamburgers and ice cream. Also just down the road all the shopping you could ask for from a mall to Target, Sam's, Walmart. Things to do for everyone. .. I fly, entertainment center, churches, so much. The only down side of this hotel would be there's only 1 elevator. It is quick and the maids don't tie it up, like some hotels. If you are concerned just request a ground floor. In the 3 days I never once had an issue. Great parking spaces available, easy access to and from Memorial. Thank you so much Mr Steve for a fantastic stay and all the work you did for us concerning the points situation! I'm very pleased my husband picked this hotel for us! The school was just down off Portland very easy for me to navigate from the hotel. I hope to see y'all next year during honor band season. .take care and blessings

"Awesome Stay!!! Will be back"

tonyandpamt, oklahoma 12/02/2018

This place deserves a 10!!! Motel was super clean, staff was awesome. Location was perfect. Parking lot is well lit up. Lots of food establishments in the area to choose from. We had a special need and the Manager went above and beyond to meet our needs and made sure we were well taken care of. Breakfast was awesome!! Sausage, bacon, eggs, (cooked 3 different ways!) hash browns, waffles, pancakes, biscuits & gravy, bagels, cereal, pastries, juices, omg I could still go on. Connie takes great pride in her breakfast and it surely shows. Thank you Connie!!! We will be back. Felt like family staying at the Best Western Plus. Good folks. Thank you all.

" "

lexiemcknight1229, Broken Arrow, Oklahoma 11/02/2018

My husband, daughter and I had a wonderful stay at Best Western Plus Memorial Inn and Suites! We were greeted by Sandy who was so kind and helpful when we arrived and had booked through a third party that didn't work out. The General Manager takes excellent care of his hotel and his staff. Connie set up a wonderful breakfast and was available if anything was needed. We will definitely stay here again when visiting Oklahoma City!

"Hello,,, goodnight,,,"

1HdRider, Stillwater, Oklahoma 01/02/2018

We stay at this best western from time to time. Always enjoy breakfast and the friendly service. Elsa was very good to take care of us and always greeted us while we were there. My ONLY complaint is this,, we asked for a late checkout at the front desk and was approved and documented by the clerk on duty,, then on our last day there,, room service kept knocking on the door , and knocking on the door. We finally left our room,, WAY before our documented and approved departure time. Very unprofessional on housekeeping's part.

"Great stay"

User 29/01/2018

King Bed; stayed 3 days; breakfast was great as well as the service; Connie Quiton did a great job for breakfast! The heated pool facility was relaxing and clean. The location was convenient for travel in the city.

"Always Excellent"

richardmK3843GA, Cherry Hill, NJ, United States 15/01/2018

We stay at this hotel a few times a year and it is consistently well run. Clean, well maintained. Employees are all friendly. They clearly feel empowered to do whatever needs to be done to make sure everything is right. Good location and there is a Brahm's within 2 minute walking distance (great ice cream!).


christophersP6555DZ, Odessa, Texas 11/01/2018

Great place, all staff members were very helpful. Clean property, no crime, great place to stay. Beautiful pool, workout station, and a great breakfast. I recommend this over any hotel in the area, the price is very far I think I should be more beacuse the service is great

"Excellent Hot Tub Suite"

U7967MJryang, Oklahoma City, Oklahoma 09/01/2018

Good value on an excellent hot tub suite. My guest and I enjoyed two great nights there and the hot tub was amazing. Lots of food and amenities nearby as well. Had excellent dinners both nights, and enjoyed the hotel breakfast both days.

"Clean and friendly hotel"

User 29/12/2017

Very nice and clean hotel. Maria was super friendly and did a great job with breakfast and Steve was super friendly. Was here for my sons back surgery at Laser Spine Institute. Was close to the institute and places to eat.

"Visiting Oklahoma......"

719mayac, San Diego, California 16/12/2017

Great stay at this Best Western. The night employees, Denise and Isiah were absolutely the best! They made me feel at home, and I would definitely stay here again whenever visiting Oklahoma City. It's situated close to the Turnpike/Interstates, and also close to great shopping malls. It was very convenient.

"Excellent stopover in Oklahoma City"

AandBCampbell5, Ottawa, Canada 15/12/2017

This Best Western hotel was an excellent choice of stopover stay in Oklahoma City enroute westward. The staff were very helpful, professional and the room was spacious, updated decor and all important bed was very comfortable. We will definitely choose this hotel for future travel in Oklahoma.

"Sharon is phenomenal!"

shannonrabon2014, New Orleans, Louisiana 10/12/2017

My name is Shannon and I came into town today for a business trip. Yesterday before I was due to leave I called a best Western plus to see if they allow dogs. They told me yes. Unfortunately I called the wrong Best Western Plus and when I arrived, I was told my dog could not stay here. Sharon, the front desk agent on duty went above and beyond to help me fix the problem and get the hotel room moved to the Best Western I had called so that my dog could stay there with me. Sharon was so sweet, nice, and professional. A great employee to have. Thank you so much for all your help. Employees like her are hard to come by these days

"no place like home"

User 08/12/2017

just a note, if you are in the area clean, friendly and the breakfast....the best breakfast that I have seen in years, thanks Connie for making a night away from home so comfortable and the food was super yummy...thanks again

"Best Western Plus Memorial Inn & Suites"

643genew, Quinton, United States 04/12/2017

We had a delightful stay at the Best Western Plus Memorial Inn & Suites! Denise, Isaiah, Tameika and Sandy were most helpful and shared their delightful personalities with us. They went above and beyond what was required of them.

"4 star Hotel"

sherrys869, Blackwell, United States 29/11/2017

Very nice hotel. Staff friendly and helpful. Grandkids enjoyed the pool and fitness room. We were told by other guests that the breakfast was great but we weren't able to try it this visit. Would definitely stay here again.

"overnight stay"

915hueym, Oklahoma, United States 29/11/2017

The staff were exceptional. The beds were very comfortable. I did not worry about my vehicle outside because the site was lit up with extremely bright outdoor lighting. I will stay there agin should I go back to do more work in that area.

"Definitely recommend"

Dabbster3, Wichita Falls, Texas, United States 23/11/2017

I had an early morning appointment near this hotel and found this hotel to work perfectly for my needs. My son-in-law went with me to this appointment. We were going to go eat breakfast somewhere near. The breakfast was great! Pleasant surprise!

"Best Western on Memorial Rd. OKC"

Piper144, Oklahoma 20/11/2017

A very nice hotel, clean and well kept. Quiet rooms and very comfortable. The staff was friendly and courteous and they have a full breakfast buffet. This is a three story hotel with an indoor pool and plenty of parking.

"Overnight Visit"

mbr00ks00, Aurora, Colorado 20/11/2017

Wonderful visit. Checking in, Sandy and Denise were very welcoming and friendly. They set expectations in explaining the hotel policies, advising the amenities of the hotel and offerings for breakfast. Our room was clean and accommodating. Breakfast in the morning was delicious with offerings inclusive of but certainly not limited to, make it yourself pancakes or waffles, bacon or sausage, fruit, yogurt, breads, pastries, etc! Connie the breakfast attendant was equally as friendly. She keep the breakfast area well stocked and clean. Upon check out, Isaiah at the front desk was awesome! He was very personable, bright eyed and a sense of humor. He was sincere in inquiring how our stay was and listening to our answer. He made us feel as if we stayed at his home.

"Wonderful breakfast"

User 19/11/2017

Thanks to the staff for making my stay pleasant. Connie in the breakfast is great, my room was clean. Staff very friendly. Tameka, Sandy, Connie, Isiah, Francine, Mariah, Ahbi. Thanks to you all. I will return to this hotel in future travel.

"Wonderful service with great amenities."

User 18/11/2017

We had a great time. The staff was very long And courteous. The rooms were nice, clean, and properly placed due to our party having 2 handfuls of young girls. We didn't get any complaints and we really enjoyed the indoor swimming. The best part about our staff would have to be the hot breakfast. The food was fresh and hot and plentiful and they never ran out of anything. We had many choices to choose from and a special thanks to our cooks Mrs. Connie and Mrs Maria, and also Isaiah whom was great front desk attendant. Thank you sy much for the awesome service.

"Great Place"

Azacski, Granbury, Texas 16/11/2017

This is my second stay. I have been greeted at the front desk with very friendly staff. I appreciate that fact. The rooms are clean and comfortable, always having a fresh clean aroma. I am a big fan of breakfast, Connie goes above and beyond making a quality breakfast. Not just plain and ordinary. No reason to go to IHOP when staying here.

"Best Western OKC"

User 13/11/2017

the Hotel was kinda hard to find due to the highway the service road on eather siad of the high way are one way roads but the room was worth the $102. Large room with king size bed and sitting area.would use this hotel again

"Seeing My Brother in Oklahoma City"

User 12/11/2017

We just wanted to let everyone know about how nice it was to be here in Oklahoma City and visiting my brother who is incarcerated. We were impressed with the accommodations and the breakfast which consisted of eggs, bacon, sausage, waffles, pancakes, biscuits, fruit, oatmeal, and a lot more. We were impressed by the great attitude and personality of the dining room staff, especially one very sweet lady, Ms. Connie. When you visit, say hi to her. We will miss it here. Thanks, Ms. Connie. We are leaving with a smile thanks to you. Gil

"Great Hotel, Moderately Priced"

User 11/11/2017

We were looking for a hotel just outside the city, and this one worked out perfectly. This is one of the nicest Best Western Hotels that we have stayed at. It is a newer property, and is immaculate inside and out. Isaiah at he front desk checked us in. He is a very friendly person and makes one feel right at home. He explained all the hotel amenities, and recommended a great local place for dinner. The morning breakfast, cooked by Connie, was one of the best on our trip. There were many hot items, and Connie came by the tables to make sure that everything was good. She truly cares about her job and the experience of the guests. Maria made sure all was in order. We would definitely stay here again.

"Small business owner"

User 11/11/2017

The breakfast has a good variety and very good quality. Best complimentary breakfast in a hotel. It even serves almond milk. Connie and Maria work very hard to make it delicious and enjoyable. Steve, the manager, was very helpful to give corporate discount. Very professional.


altonmcmullen, Aliceville, Alabama 07/11/2017

Great location, and amenities is good, staff is very friendly, rooms are always clean, breakfast was awesome, Connie and staff was very professional and helpful, I will recommend this hotel to everyone are is traveling to OKC

"Convenient location, nice staff"

Rosemary G, Austin, United States 07/11/2017

The location of this hotel is a little out of the way, but the area is rapidly being built out and will be a good destination. It's really nice because it is a small property. The staff were very nice overall - even the staff in training.

"Dr K Reunion Conference"

Pat917, Round Rock, Texas 05/11/2017

Excellent stay. Several of us who were attending the conference stayed at this hotel and every person was equally impressed with the hotel and its staff The service was top level. We were assisted with out luggage, local transportation , and other things that came up during our 3 day visit to Oklahoma City. This hotel was the perfect location for our needs in northwest Oklahoma City. I came in August and looked at several hotels in the area and selected this hotel. All of the attendees agreed this was the perfect choice. The hotel receptionist Isirael, the manager Steve, and the dining room manager Connie, all went the extra step to make out stay successful.

"Wonderful place to stay"

User 04/11/2017

I encountered only the most helpful staff...pleasant, friendly, supportive people. The stay was to seek medical help & was, therefore, fairly stressful...the pleasantness of the staff made us feel cared for certainly helped us relax and feel secure. They are great! The breakfast service was delightful. There were about a dozen or more offerings--8 (or more) of which were for hot breakfast! And the staff (named Connie when we were there) in the breakfast area made our day. She was congenial, amiable and cheerful. Breakfast made a great start to the day.

"I highly recommend this hotel!"

Shalley1, Kansas City 03/11/2017

I doubt you can do better than this hotel in this price range. Appears to be newer property. Extremely clean with hot Breakfast, which includes eggs, bacon, sausage, hash browns, biscuits and gravy, waffles, etc. Inside pool and USA today newspaper. Very nice group of employees! Room has fridge and microwave. Bed was comfortable. Not particularly close to downtown but close to zoo. Many places to eat nearby in all price ranges but most not in walking distance.

"Wow at the breakfast -"

User 29/10/2017

I just want to say that the hotel and my room were very nice, which made my stay very enjoyable and relaxing. The breakfast was awesome. Connie and Maria were so welcoming and professional. Connie made sure my family of 4and I were more than comfortable, and that we had everything we needed. She even made sure we had enough space to eat together by moving two tables together.The dining area was extremely clean. There were so many options of food. Everything was amazing and delicious. Again I just want to give a special thank you to Connie. Thank you! : )

"Stopover on our Way North"

Darrell M, Stonewall, Canada 27/10/2017

Access is a bit of a challenge if one wants to avoid the toll road however this is not BW's issue. Everything about the hotel was fine and consistent with our expectations. The beds were not as firm as we like and coffee at breakfast is not very flavourful. No other complaints.

"Amazing Breakfast Service"

Karen N, Alton, Illinois 24/10/2017

I would like to share my experience from this weekend and give a giant thank you to Connie. The Breakfast at this property was delicious. The variety of food choices and the quality of was amazing. Connie and staff kept the breakfast area exceptionally clean. I was so impressed I wanted to share my experience and suggest anyone who is debating about where to stay, choose this Best Western Plus on Memorial Road. Thank you Connie for making my stay so comfortable and enjoyable!

"Great stay"

D224EUmichellew, Velma, Oklahoma 23/10/2017

We loved our room. The employees were incredibly nice and the location of the hotel was very accessible to stores, restaurants, and entertainment. The jetted hot tub was a great addition for a relaxing stay. We will definitely be staying here again.

"Outstanding Staff!!!"

Douglas D, Cleveland, Oklahoma 23/10/2017

Steve Jeffrey the GM was there constantly and was extremely friendly, accommodating, welcoming and engaging. Connie and the rest of the staff who supplied and kept the breakfast area so clean, neat, and well-stocked were terrific. And Tameika was always smiling and as wonderfully pleasant and helpful as could be. GREAT folks! Would definitely stay there again and plan to!

"Decent place to sleep"

mr2realsportscar, Midland, Texas 19/10/2017

Very large parking behind. Limited up front. I drive a larger truck and I was able to park but it was tight. Room was ok. Not bad by any means but not top shelf either. Just a decent place to sleep and swim.


User 17/10/2017

Even though we arrived very late in the evening, we were greeted at the front desk by two very friendly ladies. One, Tameika, went out of her way to help us get settled and direct us to a nearby place to get something to eat. The room was clean, comfortable, and quiet. (We heard a loud car stereo in the parking lot for about 10 minutes) The next morning at check out, I was again greeted by a cheerful Tameika and another worker, Isaiah. Both made sure we had a good night and asked if there was anything they could do to improve our stay. I was so impressed by how friendly and helpful the staff was!! We travel to Oklahoma City frequently and this just became our go-to place to stay.

"Clean and comfortable"

MsBiker, Topeka, Kansas 13/10/2017

We stayed in Oklahoma City for two days of sightseeing. I chose this Best Western based on Tripadvisor reviews. We were not disappointed. We were greeted by friendly and helpful staff. Our room was clean and comfortable and the bathroom was spotless. Breakfast both mornings was adequate and tasty with, again, friendly staff to make sure we were satisfied. It was also nice to have a swimming pool warm enough to enjoy.

"Oklahoma Best Western Stay"

jessej977, Salem, United States 11/10/2017

Clean, nice and comfortable room. Friendly and helpful staff. Sandy at front desk gave us information on local restaurants in the area and other helpful information. Connie, one of the breakfast staff, was quite helpful in assisting us and meeting our needs,

"Wedding Trip"

User 09/10/2017

The hotel was very clean and well kept. The beds and pillows were very comfortable and rooms were modern and clean with great shampoo and body wash options. The General Manager Steve stopped by to visit during breakfast and was a pleasant man with such a positive personality and a genuine appreciation for us choosing to stay at his hotel. The breakfast staff was amazing and stopped by our table to make sure we were satisfied with our meal. She was friendly and very professional. I would give this hotel our highest recommendation.

"Wedding trip"

lisaaney, Manhattan, Kansas 09/10/2017

This hotel was located in a great location for our family wedding. Sandy was very helpful and welcoming at the front desk. Check in was easy and fast. Plenty of seating for our big breakfast group. Breakfast had fresh fruit - nice! Loved the shower soap and shampoo in the dispensers - very earth friendly. The king room was spacious so we were able to host our group of family in our room.

"Great Place to Stay"

Q9315PCstacys, Burleson, Texas, United States 06/10/2017

We have stayed at this Best Western several times over the past 3 months while in OKC. This hotel has always been very clean, staff has always been great and the hotel is nice. We will continue to stay here on our trips to OKC. Very easy to get to. This hotel is also very affordable. Would give it a 4 star rating.

"good place to stay"

U7435WSjennifers, pryor, United States 02/10/2017

They were friendly and affordable. Nice breakfast options available. clean rooms. small pool. Good restaurants not too far away. Right next to a Main Event entertainment center. Overall pleasant experience. would stay there again.


scan007, Seattle, United States 28/09/2017

Great location and helpful staff. Breakfast could have been better stocked up with items. The room was comfortable and internet service was just fine. I would not stay longer than one night. Easy access to local businesses for shopping and entertainment was good.

"Great hotel with great staff!"

jimrE2113CL, College Station, Texas 25/09/2017

I recently stayed at this hotel for seven days. I was extremely satisfied with the hotel but also was impressed with the staff. This hotel is located close to many fine restaurants and retail shopping areas. If I'm ever in the Oklahoma City area again I would certainly stay here!

"Our wedding night"

User 23/09/2017

Our room was so romantic and decorated for our first night, according to my husband's request for our wedding night. The whole group at this hotel was in good spirits and made sure we had everything we needed to make our stay memorable. Everyone there was so helpful every time we went there. We plan to stay there on our anniversary as many years as possible, God willing.


jessewgm, DFW, TEXAS, United States 13/09/2017

The Hotel is Excellent for the Money. The value of what you receive exceeds the Price. They have amazingly hospitable staff & Great Breakfast selections. The dinning room staff & Front desk staff are very caring. The General Manager is always on-site mingling with the Guests to make sure everybody is happy & satisfied with their breakfast & overall stay. The rooms are very clean & comfortable!! If you are in North OKC , I Highly recommend this hotel! YOU WONT BE DISSAPPOINTED!

"Family Reunion"

Mama_B1A, Bella Vista, Arkansas 22/08/2017

The rooms were clean minus the tissue I found when I folded down the blanket to climb into bed..besides that, it was good. They offer a breakfast or there are several restaurants within driving distance. Pool is on the smaller side but it's indoors, so that's a plus. The bed was extremely comfortable and it wasn't a noisy hotel.

"Great General Manager (Steve) and Staff, all eager to help - No Pet Dander to Worry About!"

User 20/08/2017

Great General Manager (Steve) and Staff, all eager to help, from reservations, to directions to late check-out assistance. And for all of us allergic to Dog or cat dander, they only allow true service dogs! Finally, a property where we didn't suffer!

"I no longer dislike Best Western"

drrlaser, Oklahoma City, Oklahoma 16/08/2017

About seven years ago I had a terrible experience at a Best Western facility and a not so pleasant employee. I vowed to Boycott the company and have never used a BW Motel since then. On August 15th my granddaughter and I experienced a vehicle breakdown and had to be towed 139 miles to Kyle Hill Kia. They were kind enough to lend us a vehicle so we could get to a motel. In a driving heavy thunder storm the first facility we came to was Best Western Plus Memorial Inn. Against my better judgement,it was necessary to stop there. My opinion of Best Western has changed completely. Tameika Downing totally reversed my feelings about Best Western. She is old enough to be my daughter and if she were, I'd be very proud of her. She and Sandy represented the corporate image better than I have possibly expected. I am glad to be back in the BW family. Respectfully submitted, Dr. Len Rudnick (retired), Tucson, Arizona

"Very Helpful Staff"

AlanKathe, Woodward, Oklahoma 12/08/2017

We were here for a medical appointment. It was a little expensive, but the breakfast is extensive and the staff is great! When we mentioned we might be back the next week for another medical appointment, they encouraged me to call so we could have a medical discount.

"Perfect Stay!"

Michelle H, Tulsa, Oklahoma 11/08/2017

Manager was wonderful and it was a great stay! Close to all shopping! Quail Springs mall super close and Penn Square and Outlet mall not far away. Came on shopping trip with girls and it was perfect! Thank you!

"Good Place to Stay"

ash2nst, Fort Worth, Texas 07/08/2017

Our basketball team stayed at the Best Western while participating in a tournament. The location was great, including access to a nearby Walmart and Sam's, and ready access to the freeway. The staff was wonderful -- Steve, Tamieka, and Gary were absolutely the best. I left some luggage at the hotel and Tamieka called us only 15 minutes after we left. They were professional and personable...

"So helpful and homey"

S4032JSdeborahb, Sharon, Oklahoma 27/07/2017

The property was clean and oh so comfy. The staff was very helpful and friendly. Made a stressful trip to visit my sister in the hospital much better. The bed and pillows were wonderful and everything was nice and clean.

"As always a very pleasant experiance"

Kevin B, Collinsville 26/07/2017

I have stayed there several times. The staff is extremely friendly and always attentive to my needs. Highly recommended. The rooms are always clean, there breakfast is better than most hotels, and there level of customer service exceeds ones expectations

"Going the extra mile."

geowsteeves, Hudson Oaks, Texas 25/07/2017

My wife and I drove up from DFW to meet a Gold Star Mom who is riding her bike from San Diego to New York in honor of her son and other fallen Soldiers. After riding with her for 50 miles Travis from the Hotel called to check on us. He held the room open for us till we could get back and take a shower, as we had to leave. The Gold Star Mom and her support staff decided to drive back and stay another night at the Hotel in that felt so welcomed. Great beds and cold rooms a plus as well.

"Double Charged my card"

Richard C, Macquarie Fields, New South Wales, Australia 25/07/2017

The motel may have been fine but despite my complaining to Best Western this motel charged me twice for the one night. They were hopeless to deal with... Charging a card nearly 2 MONTHS after the night is pretty unethical, dishonest or incompetent. It brings the whole trust which travelers put in motel chains holding their card details into doubt. I will not deal with this particular Best Western again.

BestWesternHotels, Corporate at Best Western Plus Memorial Inn & Suites, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Best Western OKC Memorial Rd"

AYoungArcher, Mesa, Arizona 22/07/2017

We were pleased with our experience at the Best Western in NW OKC on Memorial Road. We were traveling with our grandsons, and the staff was patient and accommodating with our requests. The location next to the turnpike made it easy to travel to Edmond and Norman, plus the access to nearby restaurants was perfect. I would stay again and highly recommend it!

"Mini vacation "

User 18/07/2017

Great place to stay! Travis was very helpful upon check in and out, all the staff was friendly and attentive to our needs. Room was clean and bed was very comfortable. Kids enjoyed the pool and the breakfast in the morning. I will defitnely will be back.

"Best Western always at its Best."

patricioc10, San antonio, United States 16/07/2017

Excellent service, clean rooms, easy check in and check out. Have always used Best Western for business and will continue to use them. Will use them on my next vacation where ever i decide to go. Keep doing what your doing Best Western.

"Was happily surprised"

154brente, tulsa, United States 16/07/2017

From staff to Management this was a very good stay. You can tell when employees are managed by a good manager. It makes a big difference when the Manager has a good crew to manage. As usual the sausage patties were tough around the edges lol. Happens EVERY WHERE

"Awesome Hotel and Staff"

Mohitaneja14, Gurugram (Gurgaon), India 12/07/2017

Great stay in the hotel, good wifi connection and breakfast. Best part of hotel staff especially manager Steve, Travis and Lady staff with name starting M. Sorry forgot her name. I was with an infant and they treated us really great. Especially Travis was 10/10. You rock man.

"Excellent "

User 12/07/2017

Checked in at 12 am and the desk worker was fast and very helpful. Room was clean and comfortable and the complimentary breakfast was yummy! We will be staying here again on future trips to the metro.

"Family visit"

U1643GWjohnm, Arlington, Texas, United States 11/07/2017

Nice hotel with clean room and comfortable bed. The air conditioning worked well. Breakfast was satisfactory and similar to other hotels. We will definitely stay here again when visiting family in the area.

"Great Place we stayed here for 1 week"

Marybeth W, Meridian, Idaho 10/07/2017

We had a great room. The staff were so helpful in many ways. It was our first trip to Oklahoma City. The breakfast choices were great- coffee all times of the day. The rate was perfect. It was convenient for our destination and lots of restaurants close by. Especially Brahms for Ice cream or a salad. Hats of to Stephen the manager and Jerry for their hospitality!

"Lovely staff!"

KL W, Morris, NJ 04/07/2017

My son and I stayed here for two nights on a cross-country trip last week. The hotel is fine, the bathroom looks a bit older, but the room and bathroom were clean (and I'm someone who always inspects when I first get into a room). The staff was delightful! The young woman who checked us in was very personable, and recommended food options for us in the area. When we got back from dinner, she remembered when we had said we were going and asked us about our meal. I wish I could remember her name, because we really liked her.

"Best Western - Memorial Road - OK City"

Debra K, Irving, United States 04/07/2017

Nice clean hotel, easy on to the freeway. Lots of restaurants, shopping, movies, etc. all around. Nice staff. Room was comfortable, air conditioning worked great. Nice breakfast. Nice lobby. Recommend to anyone coming to the Ok City area.

"Nice stay, great staff"

User 02/07/2017

Really appreciate Travis's help. Couldn't get a good WiFi signal in my room & he helped me move to a different room -- not only got me a different room, but actually helped me move my stuff! The breakfast was good and plentiful, room was clean & pleasant.

"A Memorable stay at Memorial"

N6094NYgarym, Sachse, United States 29/06/2017

When you have a comfortable room at a reasonable price, there's not much more to add - except maybe the courtesy and professionalism of each staff member encountered. The location was perfect for the two events we attended in a very nice part of town.

"Amazing stay!"

Ashley L, Turpin, Oklahoma 26/06/2017

This hotel has the best breakfast, hardest workers, and cleanest rooms. I appreciate the hard work of Jerry on staff to accommodate me and our group. I would recommend this hotel to anyone!! This hotel falls in the "stay here again" category.

"very nice"

melaniet995, Basehor, United States 20/06/2017

The hotel staff was very professional and courteous. The rooms were clean and beds were very comfortable. The pool water was cold but might have just been filled. The woman who greeted us when we arrived called the room to make sure we were happy with the rooms.

"OKC Stay"

troyc278, Tulsa, Oklahoma 19/06/2017

The hotel met our needs for the night. I had asked for a handicap accessible room and it was exactly what I asked for. The bathroom met our needs for the time we were there. The room was large and spacious.

"The Best Best Western"

kabrah, Oklahome City, United States 19/06/2017

I love this Best Western. We where on a family trip and had to be in Oklahome City for four days and we need help with stuff. These people where right there to help with food ,Trips, rooms, chowers pool, ect

"A Good Place Of Quite Time."

Maggie F, Arlington, Texas, Usa 18/06/2017

We were very happy here it was Quite clean and the people that work there were really nice also ways there to help you to say HI or By to ask if they could help you in any way at all. Took time to talk to you. The food was good, rooms were great, the pool was a little could but we would go back there again for sure. There were lost of eating places, the movie and mall just up the road it was easy to get to everything we done across town. We love being with you.


Debbie H, Hollister, United States 14/06/2017

This hotel is clean and the staff is very friendly. I have stayed here several times in the past few years and have no complaints about the rooms or the staff. Sometimes the parking lot can be full but there is an area behind the hotel that was available.

"Very clean hotel!!"

lesliecE6619ZY, Miller, United States 12/06/2017

I haven't ever stayed @ a BW before, but if I'm looking for a hotel in the future I will be sure to look them up again!! The rooms were clean, the bed was very comfortable, & the breakfast was delicious!! Loved the staff! Everyone had a smile on their face & was quick to help us with anything we needed. I would stay here again if in the area!!

Cristine E, General Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 405-286-5199. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Steve Jeffrey General Manager Best Western Plus Memorial Inn & Suites

"Pleasant surprise"

User 10/06/2017

I wasn't expecting much. I didn't know there was a Plus Bestwestern but I see why it is a plus. Room was clean! That is most important for me. Bed was comfy. Room was roomy! The pleasant girl who check us in was chatty and recommended some local places while chatting. We were given a room across from the pool which was perfect for my toddler. For the price you can't beat this place & still so convenient to everywhere.

Cristine E, General Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 405-286-5199. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Steve Jeffrey General Manager Best Western Plus Memorial Inn & Suites


pegcot, La Grange, Missouri 07/06/2017

Steve, Jerry, Travis and Tiara were excellent through out our stay. We brought a group of 80 people and everything ran very smoothly and we appreciate everything they did for us. Breakfast was good every morning. House keeping was kind and was done on a daily bases. Ice machine worked great for filling coolers. The washing machine and dryer was used to wash team uniforms. The was great for our younger kids. Thanks so much for everything you all did. Great staff.

"Made a bad trip good"

User 06/06/2017

My daughter and I came to Oklahoma from California for a softball tournament and whatever could go wrong did. First our flights got delayed, then cancelled. I called and let the hotel know that we'd be a day late. They said it would be okay. When we finally arrived the next day they had given our reservation up and were booked to the max. Steve at the counter helped out and found us a room. His help was greatly appreciated and was a life saver for a father and daughter.

"new friends"

User 30/05/2017

After a mix-up with our reservations, Steve went beyond to make sure we had the best rooms available at the quoted price. Steve, Josh, Jerry and Austin were so friendly and professional. We left with new friends.

"Best western employees and Steve was very accommodating"

User 29/05/2017

Best western employees and Steve was very professional and accommodating. My sister,I, and our children had Great night and the pool was just what the children needed. Also The room was clean and spacious the beds were very comfortable.

"Great place to stay"

robertrF3440CQ, Florence, Alabama 28/05/2017

We were in town for a wedding. Steve, Jerry and the staff were great. Great rooms and great service. Rooms were comfortable and clean. Food service was delicious. The staff was helpful and knowledgeable.

"Yearly Get Away"

User 28/05/2017

I really enjoyed my stay. I booked the Jacuzzi sweet. It was perfect. The room was beautiful, clean and comfortable. The staff was very helpful and attentive. I enjoyed the pool and the breakfast. Had a great weekend to recharge my batteries.

"Steve is the Best at Best Western!"

User 26/05/2017

The new manager, Steve, took my reservation over the phone and he remembered me when I came in. Great service!! The next morning, he made sure that I had a great breakfast. He checked me out quickly and I was on my way. It was a great visit!! Craig Smith

"Trip to see grandkids "

User 15/05/2017

Enjoyed our visit. Room was clean and no noises to bother our sleep. The staff (Steve & Austin) were friendly and helpful! Was great to have breakfast ready and waiting. Glad to recommend BW in OKC. THANKS

"Good hotel"

James H M, tulsa, United States 14/05/2017

Great staff very helpful and welcoming; clean, large rooms and facilities; well maintained newer property. Very good value. Breakfast is standard fare. Convenient to Kilpatrick Expy and nearby events.

"motel review"

U969QLanthonym, weatherford ok, United States 11/05/2017

our stay at this Best western was very nice. Very professional staff and the room was very clean and comfortable. The motel is located close to several choices for meals and the breakfast buffet was good with several options to choose from.

Cristine E, General Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Thank you for your kind words. It is always nice to hear that our staff exceeded the guest expectations. We hope that you will stay with us again on your next trip to Oklahoma City.

"Great location, service"

User 08/05/2017

Located right off turnpike which provided easy access to highway, great service and staff. Super quiet, there were no disruptions and the hotel was completely booked the night we stayed. Will definitely return!

"Very good Hotel"

User 01/05/2017

This hotel was very clean, the people were very nice and helped us with any questions we had. The hotel is located in a good area of the city. I cannot say anything bad about this hotel. I would definitely stay here again!

"Clean, comfortable, just off Kilpatrick expressway"

Marilyn H, Desert Hot Springs, California 24/04/2017

Aside from the breakfast, this is a great place to stay: large, clean room, very good beds, with sports bar and grill and an ice cream/breakfast/burger shop next door - great shopping and restaurants less than a mile down the road. Staff were very helpful in giving late checkouts two days running when the car broke down to accommodate the 'diagnostic process' and the ultimate repair process the next day.

Cristine E, General Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Thank you for taking the time out of your day to give us a review. It is always nice to hear that we have made someones stay wonderful. We have some changes coming for the breakfast so the next time your in town hopefully you will stay with us again.

"Excellent stay"

John Robert H, Pomeroy, Iowa 23/04/2017

Clean facility and rooms. The staff was fantastic and helpful. Breakfast was very fresh and very good which was very much appreciated, as you know how breakfasts can be real hit and miss at other hotels. We will be back.

"Business Travels"

Sharon M, McAlester, United States 22/04/2017

I always try to stay at Best Western for this is my hotel of choice. I like every thing about Best Western. I would highly recommend this hotel to anyone who travels through Oklahoma City. It is the best!

Cristine E, General Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Thank you for your kind words. We strive to make sure that each guest has an excellent experience during their time with us. We hope that you will visit us again on your next trip to Oklahoma City.


ycandycan, Vancouver, Canada 16/04/2017

Our photo club stayed in Best Western most of our trips. We like the cleanness of the room and the good customer service. BUT NOT THIS TIME!! March 25, 2017, We booked 4 rooms at this Best Western, we checked in at around 4 pm after a long drive. The front desk staff was very rude with bad attitude. He asked us to show the ID and visa cards for each room but we could not sign for our own room but the one who booked our room. One of our us shown the Best Western Point card as usual check in at Best Western, he refused and said the room was not booked under his name and cannot get points. We told him that we had no trouble for the other Best Western, he told us that it should not be the same policy. As "we are FRANCHISE", can have their own policy!! He gave us his manager card and welcomed us to complaint him. He would work till 7 pm on that day. Once he got our visa information, he put a sign for will come back, then walked away even not answered our questions and told us the location for our rooms. One of the TV was not working, no one answer the phone or in the front desk till the next morning. We all travel a lot every year. This is the worst customer service that we experienced!!

Cristine E, General Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Good afternoon, my name is Brandi White and I am the new GM for this Best Western property. I wanted to take a moment to apologize for the issues that you had during your previous stay at our hotel. I assure you that I have addressed all of the above mentioned issues with my staff. Thank you for your feedback and for bringing these items to my attention. I assure you this is not the standard practice for our Best Western or any other Best Western. We strive to provide excellent customer service to every guest, every time.

"Multiple Business Trips During the last 2 years"

DuWayne M, Houston, Texas 11/04/2017

I have stayed here numerous time over the last 2 years for business trips. The hotel has always been clean and neat. The Front Desk personnel especially Mr. Romiki Dorris remember me and do everything possible to make my stay as productive as possible. Everybody is friendly. The breakfast is good and the eating areas are clean. Basically a professionally run facility. The facility is close to fuel, food shops and the highway. I always look forward to staying here. For what you get the price is reasonable and the quality is very consistent.

"Best Western Getaway"

richardwV3900OR, Oklahoma City, United States 04/04/2017

We have enjoyed our stay at this hotel in the past. This stay was not as pleasurable as our last stay. I brought three teenage boys with me and would of like there room next to ours. We made reservations but this did not happen. The staff did their job without pleasantness and the lack of desire to work. I was disappointed in their helpfulness and their lack of going beyond to provide better customer service.

"Reservation problems"

luckysone, Metropolis, Illinois 02/04/2017

Our reservations were given to someone else . Wasn't treated equally , was asked for ID and credit card number used for room , they put someone in the room we were to be given in our Name ? Took almost 45 minutes to check us in. Still do not know if we are being charged for that other room .

BestWesternHotels, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
We are very sorry to hear of the events that took place during your check-in process with us. It's clear there was some kind of an error with our reservations system. Our reservations team & front desk staff are currently investigating this matter. Thank you for bringing this to our attention and we hope to be able to better serve you in the future. Best Western Hotels & Resorts


Channing B, Oaks 16/03/2017

Perfect location, price, amenities. Definitely our go to for future trips to the OKC area. Staff was extremely helpful and friendly. Clean rooms, comfy beds, bfast was what you'd expect and fresh. We enjoyed our stay.

"Overall good."

KelseyJ2009, Stillwater, Oklahoma 14/03/2017

Me and my children stayed here for a few nights on Spring Break. Tje room was clean. They had a great breakfast selection. The pool was small, but they still enjoyed it. The staff was very friendly and helpful!

"Great staff, clean comfortable room"

X1149NZmaryl, Baton Rouge, United States 27/11/2016

We stayed 3 nights. Check-in was easy. Ms. Sharon at the front desk was super helpful and welcoming. We did have some internet problems but the staff bent over backwards to help. Our room was nicely furnished, clean, and comfortable. It was very quiet for sleeping. Convenient location in northwest Oklahoma City. We would stay there again.

"A/C problems"

User 08/11/2016

When we checked in everything was fine. The room was clean the staff was very friendly. We were on the first floor and could hear every time the people in the room above walked across the floor all night long. The next morning the carpet around the A/C unit was wet to include some of our stuff because the condensation from the A/C unit didn't drain outside. It was dripping on the carpet all night.

"Not a Plus"

User 24/10/2016

I love Best Western and have found that I really only like the Best Western plus. They are updated, better customer service, nicer pools, hot tubs, beds, and breakfast. This hotel is not a Plus at a it is a regular one. It is not updated at all the beds are hard as a rock so hard we decided not to stay a this hotel another night when we did decide to stay another night.

Cristine E, General Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Dear Adam L, We are delighted to know you have found much comfort in our Best Western Plus brand, as it is one of the higher tiers within the BW portfolio. I am sorry to hear your most recent stay did not meet your expectations, as we recently did undergo renovations that did include new mattresses. I will definitely have my Executive Housekeeper inspect all of our bedding to ensure our staff is following proper guidelines when making or refreshing the guest beds. Thank you for bringing this to our attention and we are hopeful you will try us again, as we love to see returning guests. Sincerely, Russell Smith -GM

"no paper no wash cothes"

Mike D, Warner 16/10/2016

arrived late for an early morning meeting got to the room after being on the rad for hours to find o toilet paper. after calling the desk we were told it would be about ten minutes. While we waited for the paper my wife opened the mini fridge in room to discover a cup that had been there so long it had leaked all over the fridge we informed the man who delivered the paper and was told he would inform housekeeping. Afraid of what else hadn't been clean or changed it was an uncomfortable evening. When we woke up to get redy to leave at 6:00 the next morning we discovered there were no wash clothes. Poor management poor housekeeping poor experience .

"Fun Trip"

Loretta K, Tulsa, United States 12/10/2016

A friend and I decided to take our children on a fun trip to OKC. We came up the night before and stayed. Everyone in the hotel was kind and accommodating. From help with the pool to help with breakfast, they were all amazing. The bed was comfortable and room was huge!

"Best value in the area"

Jim T, Reedsport, Oregon 11/10/2016

This hotel is BWplus. It is easy to get to and quiet to the freeway traffic. Staff was friendly and hotel was clean as well as inviting. The price was exceptionally reasonable for this type of lodging. Beds were comfortable and rooms are roomy.

"Affordable and Friendly!"

Pete S, Sabetha, Kansas 11/10/2016

This was a great place to stay! Nice, clean rooms and property. The staff was very friendly and helpful, and the cost was within our wheelhouse. It is out of the way but it is not far from the Broadway extension and fairly close to Quail Springs mall.

"Pretty clean and quiet! "

mandik918, Nashville, Tennessee 09/10/2016

I stayed here while traveling to Arizona so I only needed it for a nights sleep, but the hotel was very clean and in a well lit comfortable area. Easy check in, guy at front desk was very quick and efficient and answered all questions I had regarding my stay very well. Was a very comfortable stay.

"Very Nice Hotel"

Kelli W, fort worth, United States 07/10/2016

Its a great hotel with awesome beds and a good location. But you can get a nice hotel across the street for less cost. But this is a great place to stay for business. I Have never used the pool, but it is really nice and indoors. Fitness room is small, but I have used it. Main Event next door and Hudsons Pub next door has a great chicken fried steak!

"Had some issues but most were corrected"

t1olsen, Sherwood, Arkansas 14/09/2016

We stayed only one night, I requested ahead of time to be away from elevator and noise. Didn't get away from elevator, but got away from noise. Had billing issues that were taken care of during stay. Was double charged for room to our credit card, but that was taken care of before we left. However when your on a budget for your trip and your card had been charged for 24 hours in the city that you're spending the day eating and sightseeing in for only that day, it puts a cramp on what you can do. Especially when you originally planned to do a little bit more. I don't know when the next time I will put OKC on my to do list to visit but I am sure that the tourism board would like it if I spent a little more money in their city instead of my own.

"Extremely friendly staff"

malouno, Amarillo 12/09/2016

This hotel is well kept and clean. The lobby was nice. We encountered several front desk staff, and each was enthusiastically friendly! The halls and facilities were in great shape. The room was nice and comfortable, and the bathroom was clean and had a nice shower head with good pressure!

"Couldn't be better"

Russell C, Odell, United States 07/09/2016

Really was a nice stay with helpful/considerate staff and a clean environment. The location is great for folks (Like us) that are having out-patient surgery at the Summit Hospital and need to layover for a follow-up next day visit to see the Dr. when driving from out of town. Try to have 35 cents ready if you exit the Kirkpatrick turnpike. Once there you can get around on the frontage roads though.

"Great experience"

Tara B, Midland,GA, United States 12/08/2016

I had never stayed at a Best Western before, but I will again. The hotel was nice. The lobby and breakfast area was attractive and clean. The room was large, up to date, and the bathroom and room were clean. Check-in and checkout were easy, and the staff was friendly and helpful. The staff acted genuinely pleased that we were there. Breakfast was good and there was a variety of items to choose from. The location was convenient to restaurants and shopping. If I come back to OKC I will stay here again.


jerryw659, Enid, Okla. 08/08/2016

We had the best staff and the rooms were very clean and the bed was very comfortable. They always had on a fresh pot of coffee. Had great seating at the breakfast station. The location was very well in the center to where we had to go for our games and that made it nice. They also had a washer and dryer that we could do the uniforms in.

"Trip to OK City"

Dennis P, Tecumseh, Kansas, United States 27/06/2016

Good place to stay Near several good places to eat and shopping center. Walmart and Sam's club is just down the street. Easy on and off to Interstate. I do wish it had a hot tub for my bad back but it is a good value for the money.


Shayne S, Alva, United States 27/06/2016

This Best Western is in a good location, well within driving distance of downtown OKC. Shopping and food were close by as well. The staff is outstanding and knowledgeable about the area and really care about your stay in their town. I will be staying with Best Western for all of my family outings to OKC in the future.

"Nice and clean"

User 26/06/2016

The rooms were exceptionally clean, the air-conditioning kept our room nice and cold on this hot summer day, the staff was extremely friendly and knowledgeable, and I would definitely stay here again. Not to mention this place has perfect location, plenty to do close by.


User 20/06/2016

The staff at this hotel are not helpful and not friendly and if you are a group of people going to this hotel I DO NOT RECOMMEND IT they do not like groups. In fact they will go out of their way to make your stay worse

"Good place to stay"

Alonzo C, windsor, United States 18/06/2016

Hotel was pretty easy to find, which was just off toll road. Nice area and close to many eating places. Staff was very accommodating and made me feel like I was a very important person. Was told about this hotel from a friend and they didn't steer me wrong. Will visit here again

Cristine E, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Dear Alonzo C, We are so happy to hear that our hotel was recommended without fail, and that we exceeded your expectations. You are very important to us! Next time we will ensure you take the frontage roads to avoid any toll from your pockets next time your in town. Thank you for letting us know that we are doing what we do best -- take care of our guests! We look forward to seeing you again soon. Sincerely, Your Best Western Plus Team-


Karen B, hunter, United States 03/06/2016

the hotel itself was a positive experience, plenty of snacks for the grandkids in the vending machines, good pool, no hot tub. Breakfast was good, kids liked the mini pancakes. Would stay there again close to Quail Springs Mall and lots of choices to eat.

Cristine E, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Dear Karen B, Thank you very much for taking your time in sharing your experience with us and others at our hotel. We truly understand travels can be wearing and we express great joy when our guests have the comforts they deserve when away from home. We are glad to hear the grandkids enjoyed themselves and look forward to seeing you next travel. Sincerely,

"Great Hotel & Staff"

Maury C, memphis, United States 28/05/2016

This BW is a great place to stay. I was on a road trip to the west coast. The location right off the interstate made it easy to find. The staff is very welcoming and the room was outstanding: big, clean, and comfortable. The breakfast is standard BW offerings. Lobby coffee maker was broken in the early morning, was repaired immediately when the staff showed up to work.. Great hotel, great value

Cristine E, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Dear Maury C, Thank you for your lovely review. We are so happy to accommodate and are waiting for your return. Happy Travels! Sincerely,

"Great Location"

Seth H, Amarillo, Texas 18/05/2016

Stayed for a baseball tournament. Location is close to Edmond, where our tournament was...on top of Top Golf which is awesome, main event next door (kids and adult entertainment) among many restaurants close by. Room was good, didn't have breakfast but they did offer it.

Cristine E, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Dear Seth H, We hope your games went well and want to personally thank you for sharing your comments. We hope to have exceeded your expectations and will look forward to you returning. Sincerely,

"Great stay to play baseball"

Terry R, Tulsa, United States 14/05/2016

Great location, approx. 2 miles from Dbat. Food was good & rooms were nice. We've stayed there before & was satisfied & decided to stay again. We would recommend to others, especially Top Golf is close & I - fly place pretty cool.

Cristine E, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Dear Terry R, We thank you for sharing your experience with other travelers. Yes we are close to all and are pleased to have you as a repeat guest of ours. We look forward to welcoming you back! Sincerely,

"OKC Marathon Stay"

Don H, MC GREGOR, United States 29/04/2016

The hotel was very runner friendly. They had shuttle service to and from the marathon. Snacks including bottled water were out early on race day for those catching the 4:30 a.m. shuttle. They had 3 p.m. check out race day so you had a chance to get back to the hotel and shower before heading home.

Cristine E, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Dear Don H, Thank you so very much! We are excited that you had a great experience during your Marathon stay at our hotel. We are truly pleased to know our team is doing exactly what we need to be doing, to ensure YOUR comfort and convenience. Sincerely,

"Great place for leisure"

Angie N, Edmond, United States 22/04/2016

The kids loved the pool and the staff was really pleasant both at check in and in the morning! The breakfast was simple but a good value. I'll definitely return, and would recommend for visiting family and friends.

Cristine E, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Dear Angie N, Thank you for choosing our hotel and letting us know how we are doing. We are thrilled to hear you and the kids enjoyed your stay and we will let our staff know to keep it up! Yes, our indoor pool is a delight for both adults and kids. Thank you again. We look forward to your return visit. Sincerely,

"Great Night's Sleep!"

TravelingFreeWoman, Moro, Illinois 21/04/2016

The Best Western Plus Memorial Inn & Suites was in a perfect location right off of I-44 for our trip west. The hotel has been renovated in the last couple of years but looked brand new. The staff must do an excellent job of cleaning and repair. We arrived late and Sharon was working the front desk checking us in. She was friendly and efficient. Parking is easy and close by which was great on a rainy and windy night. Our room was on the 3rd floor and very quiet. Everything was clean and in excellent working order. We got a great night's sleep which is just what we wanted. Breakfast was excellent and included bagels, muffins, yogurt, omelets, sausage, cereal, biscuits, gravy, bananas, apples, OJ, coffee and probably more things than I can remember. I would absolutely stay there again.

Cristine E, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Dear TravelingFreeWoman, We truly appreciate all of your kind words about your experience at our hotel. We do our best to make every stay is as comfortable as home. Our staff dedicates themselves to service and we are happy to have it recognized. We welcome you back anytime your traveling through. Sincerely,


Raymond C, Olathe, United States 15/04/2016

Arrived around Midnight. When I got to my room, as soon as I opened the door, I was met with a STRONG cigarette smell. The bed was completely bare. No sheets, blankets or pillows. I was given another room. Breakfast as fair at best. I would get to the breakfast around 7:00. Gravy runny, usually 1-2 bananas reaching the expiration date. Fruit overall poor looking.

Cristine E, Guest Relations Manager at Best Western Plus Memorial Inn & Suites, responded to this review
Dear Raymond C, We thank you for letting us know that your experience was not as favorable as you deserve. It is our job to know how to make your check in seamless and I hope we were able to take great care of you once we got you to your correct guest-room to relax and unpack. Although we provide a deluxe breakfast with a variety of hot and cold, we want to apologize for not having the items you were looking for. We welcome your suggestions and the opportunity to have you back and show you how important your comfort is to us! Sincerely,

"Recent stay at Best Western Plus Memorial Inn"

Alan B, Skiatook, United States 08/04/2016

Appeared to be newly remodeled or built, elevator permit was dated within this year. Very clean, did not smell like a converted smoking to non-smoking facility. Very quite given the proximity to a inner city turnpike.

"Very nice stay."

Raymond F, Herculaneum MO, United States 05/04/2016

We stayed at a Best Western in Springfield MO the previous night and had a horrible experience wasn't sure about trying the same hotel brand but did and was pleasantly surprised by this property. After reviewing the other property I've since received a refund from them. It's obvious most properties are independently operated because we've stayed at quite a few of these in a number of states and have only had the one unhappy experience.

"Local Stay"

Scott S, Edmond, United States 28/03/2016

Clean room, well outfitted for the most part. Was only lacking on USB ports for charging devices like phone, ipad, I only found the one on the desk. Otherwise was nice and clean and friendly staff. Well priced for the location as well. Had a clean pool and work out

"Recommend for everyone."

Micheal/karen D, San Diego, United States 16/03/2016

very clean and a great value for the money. would stay at this hotel again. Staff were all curtious and professional. Breakfast was very good. Indoor pool was good. rooms were clean and very well kept

"Nice facility"

auma4em, Oklahoma 14/03/2016

Stayed at this hotel for a quick get away. King rooms were large and very clean, front desk were very accommodating. Continental breakfast provided with everything one would need. All in all, we would stay here again.

"Stay somewhere else"

cheryl777, oklahoma 11/03/2016

We stayed here because this is where my daughter's basketball group was staying. The front desk clerk didn't seem to be able to be computer literate. He was confused about available rooms, I had to tell him several times I already had a reservation and bc I booked my room using a third party (through Tripadvisor) this was cause for even more confusion on his part about my credit card number. He announced my room number and cell phone number out loud within earshot of several people waiting in the lobby as well, isn't it standard safety practice NOT to announce these things? He gave me my room keys and said he would go up and check (leaving the front desk unattended) to see if the room was clean and asked me to wait in the lobby. He then proceeded to wait on the next guest while I waited with my keys. He then followed this gentleman out to the parking lot after checking him in to ask if he needed help carrying anything. When he finally came back inside I asked if he could please check on my room, he says to me "You should have asked me to do that!" What? I didnt even know how to respond to that. He then takes my room key out of my hand and tells me agin to "wait here" while he goes to check the room. This is just the check in. The room was adequate but if you need to use the sofa bed, be ready to go to the front desk & get your own linens and make it up yourself. Oh.....and bring your own pillows for it because I was told they were out and but could wrap a blanket in a pillowcase if I wanted. The check in was the main hassle because of the bizarre customer service. I have to say that the manager finally caught on and apologized but I still would go elsewhere. There are better options to stay in my opinion. I will never be back.

"Love it!"

Fae R, Ponca City, United States 07/03/2016

I was in a bowling tournament that was off of Penn Ave, which was not from the hotel. The price was right, the location was right. My kids loved the indoor swimming pool and I love the small fitness center. The beds were soft and comfortable. I will be back!

"Great Room"

A1A2014, Stuart, Florida 26/02/2016

We are spoiled. We are use to a better breakfast selection. Many of the Best Westerns have more breakfast options and have a soda machine. The room was very large and the bed was comfortable. The staff was helpful and very courteous.

"Stay here all the time."

Pam F, Wichita, United States 19/02/2016

I stay here all the time, it is safe if you are a woman alone, it is close to lots of eating places and shopping. It is always clean and comfortable. The rooms are large and I love that it has a fridge and microwave.

"Overnight Stay with Sports Team"

Julia P, Glenpool, United States 29/01/2016

This hotel was very accommodating, they let the team(s) swim after the closing deadline as they were playing ball late into the evening. They did a great job making sure breakfast the next morning was replenished for everyone to enjoy.

"Not Plus"

jimk1938, Saint Louis, Missouri 28/01/2016

We had trouble finding this place due to our GPS confusion. The manager, Russ, was a great help directing us by phone, and also quite helpful when we arrive. This an average Best Western, perfectly fine for our needs, but we would not give it a plus.

"very pleased"

Duane K, Albuquerque 14/01/2016

This part of town is a bit sketchy, but this hotel is amazing considering the location. It's not far from the jobsite we are working at which is nice. The rooms were clean and the breakfast was good. I like that they have tea and coffee prepared 24/7. The staff was very nice.

"Mistakes Quickly Corrected"

Catherine H, Houston, TX, United States 01/01/2016

Had reservations for 3 nights. Key card cancelled after 2nd night. Got new card but room had not been cleaned when I got back. Very soon after I returned to the room housekeeping was there to take care of it. Guess they thought I'd checked out. Mistake was taken care of quickly and efficiently. Nice rooms. Quiet.

"Awesome "

User 26/12/2015

Staff here is awesome... The young lady at the front desk most definitely needs a raise... My husband and I stayed here 2 nights... Then came back a week later to this place because of the friendliness and professionalism of the young lady up front... Thank you.... We will be back again!!! Oh not to mention exceptional clean rooms.. Very comfortable...

"Clean, comfortable, updated"

User 22/12/2015

After driving all day the check in was easy, pleasant, and quick. I wish I had the young man's name at check in. He was quiet, deliberate, and efficient. He gave us the password for the hotel wifi, but I typically don't use it. I checked on my phone and the signal seemed quite strong. The room was on the second floor with a separate suite like appearance. Not completely separated from the sleeping area but defined. Breakfast had more than just carbs(eggs and sausage). People were swimming in the pool. No hot tub. The hotel was on the North end of town, but didn't seem out of the way after driving all day. The TV did not turn on at first, it was on a swivel and the plug in the back must have come loose. The exhaust fan in the bathroom was quite noisy, but not obnoxious.

"Facilities and presentation a notch above Basic"

bruce612, Aloha, Oregon 20/12/2015

My family stayed here for 3 nights. The accommodation is reasonable given the price, and we stayed at a CostCo rate. The bed, bedding, furniture, and decor are pretty nice. Water pressure was low, a couple of crickets wandered into the bathroom, and the breakfast was typical processed, ready-made fare. Staff was very helpful, professional, and attentive.

"Acquisition Training"

Avis G, Oklahoma City, United States 14/12/2015

Nice hotel and enjoyed hot breakfast each morning before training. Would stay again with my family since it is at a convenient location, next door to a bowling alley for entertainment. A variety of different places to eat!

"Only one complaint"

Duane K, Albuquerque 14/12/2015

The hotel itself was very nice. Good clean room, good breakfast, good nights rest. The only complaint I have is checking out. I stood at the front desk for a while, then finally rang the bell for service and the gentleman was not in any hurry to help me check out. We were leaving to head to a job and ended up being late but i know now to check out 15 minutes earlier at this hotel. Other than that it was a nice stay.

"clean and restful"

Sherry C, Mission, United States 13/12/2015

we were here having our RV worked on so it was a lazy time--enjoyed watching the traffic out on the highway and just doing nothing. the employees were helpful and food good. a lot of people in motels at this time due to the ice storm and no one seemed to be short tempered.good experience.

"Worth the Stay Here"

Monty M, Grapevine, United States 07/12/2015

Everything went well on the one night trip I had here. Place was clean, quiet, and had a reasonable breakfast. We had an event at Main Event next door, so it was within walking distance of the hotel. It made for a nice and easy commute to it. I would stay here again if I'm ever in the area.

"Storm Shelter in OKC"

Paula D, Oklahoma City, United States 02/12/2015

During the past week we lost power after the chain of ice storms in Oklahoma City. We stayed at the Best Western on Memorial near Quail Springs Mall. The staff @ this location did an AWESOME job helping all of their guests pull through a very difficult few days.

"Very Comfortable"

David V, Salina, United States 30/11/2015

Clean and comfortable. Easily accessible. Small parking lot. Off of a toll road. Accessibility to OKC attractions, but not in the gritty city. Very nice part of town and accessible to Edmond, a jewell of a city north of OKC.

"Edmond OK Best Western Plus"

Leon C, Pearland, United States 24/11/2015

Location was close to work and restaurants are within 5 miles. Although the hotel is situated between a highway and a strip mall it is very quiet and comfortable. It was the most affordable hotel in the Edmond area. The staff is very helpful as well as very friendly. The exterior and landscaping is very well kept. I highly recommend this hotel and I will stay here during all of my business trips to Edmond, Oklahoma.

"Not Bad"

Steven A, San Jacinto, United States 23/11/2015

Stayed at this BW for one night. Location was a little off-centered from things, but a few eating places walkable. Clean, newer place. Would I stay here again? Perhaps. I would prefer however, closer to downtown area as this location is slightly off the beaten path.

"New Management, better hotel."

TexasMedic, Texas 21/09/2015

My wife and I come her to OKC when we want to get away. We usually stay here because its close to good eating, shopping, etc. I haven't been here in a while, and was very surprised with our room and their service. Our first night there we were too tired to go out to eat, So we asked the young man at the front desk, Trey, if he could help us out with a good pizza place. We go up to the room and call and they no longer deliver. I called the front desk and asked if he had anything nearby. He took it upon himself to find a delivery place for us and called us with the number. I didn't have to look and map out what was close to us. Good job by the young man at the front desk that went the extra mile for two tired travelers. Rooms were great, breakfast better than last time we stayed there. I would recommend this Hotel again to anyone. Had a king sweet and couldn't have been happier. To the management keep up the good work.

Cristine E, Guest Relations Manager at BEST WESTERN PLUS Memorial Inn & Suites, responded to this review
Dear TexasMedic, We appreciate all your great feedback and taking the time to share. We are very happy that we were able to take great care of you during your stay just as you deserve. We welcome you back on your next trip through OKC! Sincerely, Cristine Edwards

"great stop"

Mary L, Brooklyn, United States 02/09/2015

The hotel was quiet and comfortable. Staff were very helpful. Rooms were clean. The location at the intersection of the 2 interstates made our travel less hectic. We arrived at 11:30 PM. All was in order for our stay. Ended up leaving before the next night as we had planned, but the manager helped us find a Best Western in Wichita.

Cristine E, Guest Relations Manager at BEST WESTERN PLUS Memorial Inn & Suites, responded to this review
Dear Mary L, Thank you for sharing your experience with all of our other viewers. We are extremely excited you had a great stay and were sorry to see you go! Our staff is aways here to assist in getting what our guests deserve.....including getting you where you need to go next. We welcome the opportunity to WOW you on your return and look forward to hearing how you like our wonderful ongoing enhancements. Good Luck in Wichita! Sincerely, Cristine Edwards

"Excellent Customer Service"

CozyWozerson, Huntington Beach, California 01/09/2015

First, I have to admit that I haven't actually stayed here. I booked a room through a service that mistakenly listed the hotel as pet-friendly, but their pet policy has since changed. I'm writing to commend their exceptional customer service over the phone. The man I spoke with, Trey, was friendly, sympathetic and helpful. While he couldn't refund me himself as I had booked through a service, he offered to call that service to get my refund for me! (I didn't take him up on his offer because that's not his job, but I appreciated his willingness to go above and beyond.) He even asked his manager if they would make an exception for my dog, but they understandably couldn't. I can only assume that with great staff like Trey that this hotel would be a pleasure to patronize. I'll definitely remember this hotel the next time I'm in Oklahoma City (without my dog, of course).

Cristine E, Guest Relations Manager at BEST WESTERN PLUS Memorial Inn & Suites, responded to this review
Dear CozyWozerson, We thank you for all of your great feedback and know how important all little four legged friends are. Our policies have changed in efforts to accommodate those with low tolerance to special circumstance. However a hard decision by Management, with our hotel being 100% smoke free and other policies such as non pet friendly in place, we do offer one of the cleanest and enjoyable experiences for each and every one of our valued guests. We do welcome the opportunity to show this off next time you visit our beautiful city solo. We will go out of our way again to ensure you have a memorable experience even when away from your pet. Thank you agin, Cristine Edwards

"Great place"

User 08/08/2015

My sister and I Came to the city on an impulse, there was some big event going on. Like to never found a room, but finally found this one. It was great, the front desk guy was super. Room was clean and bed great. Vending machine didn't work, but discovered the tap water was fine. We didn't use the pool but it looked nice. I would definitely stay here again

Cristine E, Guest Relations Manager at BEST WESTERN PLUS Memorial Inn & Suites, responded to this review
Dear Anita W, Thank you for your comments. We are very excited that both you and your sister stumbled upon our beautiful hotel during your whimsical adventure! We strive to please our guests by offering superior service and will be taking a look at that vending for you. We appreciate that you have brought it to our attention. We welcome you back the next time your in town! Sincerely, Cristine Edwards

"One Nights Stay"

Aaron S, Oklahoma City, United States 07/08/2015

Overall our stay was very good except for the phone call we received at 12:45 am from your House Keeping staff asking if we needed House Keeping. I believe there may have been a mistake in the room number given to your house keeping staff early this morning. Other than that we had a great stay, the facilities are excellent and your front desk staff were very professional and polite. Thank you!

Cristine E, Guest Relations Manager at BEST WESTERN PLUS Memorial Inn & Suites, responded to this review
Dear Aaron S, We are thankful that you have taken the time to share your experience with our viewers! It is a great pleasure to know our guests are enjoying their stay. We certainly do apologize for the misunderstanding of your late check out. We try to extend these to noon and may have been a bit too tenacious! We welcome you back the next time you are in our beautiful city and appreciate your loyalty. Sincerely, Cristine Edwards

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.