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Best Western Plus Barsana Hotel & Suites, Oklahoma City

4.0/5  - basé sur 350 notations.
7701 C A Henderson Boulevard, 73139-2422, Oklahoma City, United States - See map
Best Western Plus Barsana Hotel & Suites - Located at I 240 and Western we are centrally located to shop's, food Bricktown and OU Football. The perfect location for that vacation or business trip. The Best Western Plus Barsana Hotel & Suites is ideally located in the center of Oklahoma City. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Welcome to the brand new, freshly remodeled Best Western Barsana Hotel & Suites, located off I -240 and Western, just minutes from Bricktown, Downtown, Moore & Norman. Guests in town on business with General Electric, Schlumberger and others will enjoy our friendly staff & service, quality amenities and great value. From the state fair to the Oklahoma City Zoo, there is plenty of family-friendly fun to be had nearby. All of our freshly remodeled rooms feature fridge/microwave combo's, hair dryers and irons/ironing boards and single serve coffee makers. We also feature a 42-inch television that includes HD television and over 50 channels, including several ESPN® & HBO®. Our Oklahoma City hotel offers a newly remodeled fitness center, business center offering complimentary fax, copy & print service, free Wi-Fi, and a complimentary deluxe hot breakfast to help make business travel a little easier. Our breakfast buffet includes eggs, biscuits and gravy, breakfast sausages, bacon, fresh made waffles and a variety of other favorites, including a build your own breakfast burrito bar and build your own breakfast sandwich station. We welcome business travelers from around the world, and are committed to making sure it's easy for you to take care of business. A few of our regular travelers are employees of Will Rogers International Airport, Chesapeake, Union Pacific Railroad, and our service men and women with Tinker Air Force Base. Looking for a negotiated rate, please feel free to contact our sales department. To ensure a comfortable stay, we're a smoke-free hotel and only service animals are allowed. We feature many restaurant options within one mile of the hotel in addition to a variety of shopping options. We know how important location, value and spacious, well-appointed rooms are for an enjoyable trip. Book a relaxing stay at the Best Western Plus Barsana Hotel & Suites and enjoy a great value and location! Our pool will be down for maintenance until January 9, 2018. We apologize for any inconvenience.

Best Western Plus

Barsana Hotel & Suites

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 350 guest reviews
NOTE ISSUED
Excellent
178
Very Good
101
Average
35
Poor
15
Terrible
21
REFER TO NOTICE
Business Business
84
Couples Couples
75
Family Family
139
Friends getaway Friends getaway
18
Solo travel Solo travel
18
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Best Western in South OKC"

5
05/11/2018

We generally do not stay with Best Western but decided to stay here because of the ease of access to where we are traveling in Oklahoma City. We are very pleased with this hotel. It appears to have been recently renovated and offers a nice indoor pool and a breakfast that offers a variety of foods. The price was excellent and the staff was so friendly and helpful. We will stay here again the next time we come to Oklahoma City again!

bobp1210, General Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
We are honored that you decided to stay with us at our hotel and excited to hear that we were able to make your stay pleasent! We definately appreciate you taking the time to provide us with the feedback you have and we look forward to your next visit with us! Have a wonderful day and thank you from us all at the Best Western Plus Barsana Hotel and Suites!

"GREAT CLEAN HOTEL"

5
05/11/2018

This hotel was great. We had a family get together all of our rooms was nice, clean and updated. We had pizza delivered to the dinning area the staff was very helpful. I would highly recommend this hotel for location, cleanliness, great swimming pool, it was great temperature water was clean the pool area was clean. Breakfast was hot and filling. Everything was great here!

bobp1210, General Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
From all of us, we would like to say thank you and your entire family for being our guests! It was our pleasure to have you all here! Thank you for providing such awesome feedback for our hotel, we appreciate you! We look forward to the next time ya'll would like to have a get together and we can host it! See you soon!

"Another day"

5
30/10/2018

We were returning from a cross country trek and tried this hotel based on some previous reviews. We have been using Mostly Best Western's and this one was up to all the others we encountered on the trip. The room was very nce and the hotel was kept up very well. The breakfast was very good. the shower was good, the bathroom very clean. very easy to find right off the exit ramp, and easy to get back on in the morning.

bobp1210, Front Desk at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you for your recent stay we appreciate your feedback, i am very excited to know your stay was a good stay , it was a pleasure having ya'll here, we look foward to seeing ya'll here again.. enjoy all your travels and keep safe. thank you again for your business and loyalty to our brand

"Nice place for an overnight"

4
27/10/2018

We we're in town for a High School football game. This hotel is in good shape. We had a nice room. The room had a slowly draining tub but we checked in late so they weren't able to fix that right away. Other than that we enjoyed our stay. The breakfast was particularly good. They had biscuits and gravy, breakfast burritos and waffles, etc, etc. They definitely went the extra mile in this category compared to many places that we've stayed at recently. The next time we come back to Oklahoma City we will stay at the Barsana Best Western!

bobp1210, Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
We wish your team luck in your football games!! Thank you very much for your recent stay with us! We appreciate your feedback and utalize the information provided to ensure the best possible experience for each and every guest. Our apologies on the tub not draining well. Thank you for the feedback on our breakfest we do enjoy providing a variety of options to our guests We look forward to your next stay with us here at the Best Western Barsana!

"Memo Munoz"

3
13/10/2018

Customer service by Maria was outstanding.Night shift man very rude and people skills.Cluadia to busy talking to her co-workers and not so friendly. Felt like I was bothering her.Over all on the rooms are clean and the beds are comfortable.

bobp1210, Front Desk at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you for your recent stay, we appreciate your feedback , i am glad Maria was outstanding durig your stay as for Claudia she has to communicate with the housekeepers since she is our translator i do apologize if she seem to busy to attend to you , again we do appreciate your business and do look foward to your next visit for an opportunity to make things as outstanding as Maria did for you.

"Maid no more"

3
25/09/2018

It would of been better but the Maid knocked 5 times from 7:30 ish until 10:00am if she was so gun ho last time she cleaned the room we would of had no mold but.... other than that it was fine.bed was good, breakfast was great! Lady that checked us it she was fabulous

bobp1210, Front Desk at Best Western Plus Barsana Hotel & Suites, responded to this review
We apologize for any inconvenience you experience, our Hoisekeepers don't come in until 9am so im sorry any one other then housekeeping was knocking at your door at 7:30am we strive for great service and i am glad to know that check in was good for you, we appreciate your business and look foward to your next visit.

"Needed some minor maintenace detailing"

3
25/08/2018

Good service. The room was clean. The bathroom needed some minor maintenance. I replaced the toilet tissue and the space behind the roll needed some definite cleaning. The caulking around the soap dish needs to be replaced. Even though it was clean, the caulking had the look of mold, which makes a person think it is not really clean. The sink faucet has such a strong spray of water, that it goes everywhere outside the sink. We weren't able to tone it down. The advertisement for the hotel states that it has a heated indoor pool. It did not seem to be heated.

bob p, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you for letting us know about your recent stay we do appreciate your feedback, this details you mentioned are our main focus right now your business is important to us and we strive to always make things right, we look foward to your next visit and excited for you to see the improvements

"Room cleanliness"

1
06/08/2018

I checked into the hotel at 10:45 pm after a long drive. Front desk did a great job. I get to my room decided I need to relax and unwind. The bathroom was not very clean. Old soap stuck to wall and hair everywhere. The bathroom and tile floors where not as clean as they should have been. One of the 4 towels had hair on it. I would expect more from a hotel. I have been in the Hospitality business before. I have managed hotels I can say my rooms never looked like this. Please see pictures I have attached. This hotel is lacking in cleanliness. The management team should be making sure these rooms are clean.

bob p, Front Desk at Best Western Plus Barsana Hotel & Suites, responded to this review
We are very sorry you experience this during your stay all of our hotel staff always strives to provide great service from beginning to end , sorry that our housekeeper that was in charge of your room did not meet your expectation i have addressed the issue and, this will not be happening again, we appreciate your business and sincerely look foward to another chance to make things better for you

"Clean and comfortable "

4
26/06/2018

We stayed here while attending a family reunion. The room was large and clean. The staff was friendly and very helpful. The pool area does not have a hot tub but it was refreshing after a day outdoors.

bob p, Front Desk Clerk at Best Western Plus Barsana Hotel & Suites, responded to this review
We appreciate your feedback, we are glad to know everything went well while checking in and that everything during your stay was good too, we value your business and look foward to your next visit

"Clean needs some TLC"

3
18/06/2018

We stayed here during a baseball tournament. The location was centrally located and easy to access from the highway. The lobby is clean and spacious. The breakfast is your standard hotel breakfast..eggs, waffles, oatmeal etc. The rooms are clean and spacious. The rooms and bathroom needs some TLC. Some walls and bottom of doors need to be repainted and lamp shades replaced. I also thought the room had a muggy damp feeling. Also the air conditioned never kicked off and was loud. Rooms have a frig, Coffee maker and microwave. I would stay here again.

bob p, front desk at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you for your recent stay, we apologize for any disconfort you felt during your stay, we appreciate your business and look foward to your next visit

"Motorcycle trip "

2
08/06/2018

Stayed here one night cost $94 , I was shocked when I open the door and walked in very bad smell this place is old and dated it needs to be revamped. The staff were friendly and nice let me check in early as I was traveling by motorcycle and very hot. I would not stay here to due to the condition of the rooms, especially for $94 a night.

bob p, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you for your recent stay, we apologize for the room smell you experienced, we do appreciate your busisness and look foward to the a chance to fix this issue for you,

"Easy access to OKC area"

4
22/05/2018

We had a pleasant few days stay at the Barsana Hotel in OKC. We stayed at the hotel during a trip to University of Oklahoma for Graduation 2018. This hotel was convenient, very clean, comfortable and had lots of space in each room. The suites were perfect for our trip, everyone had space to sleep, and hangout, the closet had plenty of room to keep our dress clothes and graduation regalia neat and clean and the desk was perfect for finishing up last minute assignments. The exterior access doors made it so easy to load and unload all of our bags and come as go as we pleased without distributing the other hotel guests.

bob p, Front Desk at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you for your most recent stay, i am very happy that everything went well in the room and that every experience you encountered was a positive, i hope the graduation was fun also, we appreciate your business and look foward to your next vist

"HORRIBLE GM AND CUSTOEMR SERVICE"

1
15/05/2018

This is a professional non-referral-do not every stay at this hotel. The GM, Bob, will tell you he owns this property and e will not give you his full name. He lies to you, very rude and never ever stay at this hotel-you will get screwed. They charge you incorrectly and will not refund the money. I have to go to my bank to dispute the charges and do this the long hard way. I will also file a major complaint with the BBB and the state.

bob p, Front Desk Agent at Best Western Plus Barsana Hotel & Suites, responded to this review
Sorry to hear you experience this, the front desk sent you an email letting you know you were being charge for only one night NO SHOW fee on your multiple night reservation, this reservation is not a hotel error, gm was very apologetic about this issue, sorry to know you will not be choosing this hotel to stay, i do advise you that when you make a reservation through third parties that you read the non refundable no show charge policy, we appreciate your feedback and look foward to getting a chance to make this better for you

"Comfortable place to visit with friends or family"

4
22/04/2018

Had 20 people in our group and had a wonderful time Families had a nice breakfast every day and plenty of room to visit The noise level was low and the staff very helpful We try to stay at a best Western when we travel.

bob p, Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
thank you we appreciate your feedback and look foward to your next stay

"Terrible customer service, rude manager"

1
22/04/2018

We stayed here for my daughter's softball tournament. Long story short, it was rained out, and the manager refused to let us cancel and refund our money for the one night we weren't going to stay. This is despite the fact that the other hotels in the area had already agreed to do so seeing as how the situation was out of our control. He was so rude, even going so far as to tell us "he didn't need our business; it's a big city and there are plenty of people that will stay at his hotel." Not only that, but the previous night we complained about the noise in the rooms to the side and above us, which he completely disregarded as if he didn't believe us. Steer clear of this place; he doesn't value his customers at all. Only their money.

bob p, Owner at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you and we apologize for your experience here at the hotel we are sorry to know you wont be coming back .

"We Liked It"

4
19/04/2018

Nice, modern well equipped room. Appreciated the use of the Micro-wave and refrigerator. Very easy to find near the expressway. Friendly staff, good breakfast, easy to check-in and check-out. Would recommend to travellers.

bob p, Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you for your feedback we appreciate your feedback and look foward to your next visit....

"Clean and Spacious"

4
18/04/2018

Flew in to OKC for family reunion and this hotel was convenient to airport and, while not down town, easily accessible to the city sights. Room was pleasantly spacious and up to date modern (coffee and fridge). Free breakfast was good and all day coffee kept us fueled. It was a great place for our family to gather, so one evening we brought in take-out food for twenty people and (thanks to Shaun at the front desk for accomodating our family) we all dined in the eating area. (NOTE: Of course, we were courteous, quiet, and well behaved!) Pool was welcome place to land after a busy day.

bob p, Owner at Best Western Plus Barsana Hotel & Suites, responded to this review
thank you for your recent stay, we appreciate your business and lok foward to your next visit

"great stay"

5
13/04/2018

this hotel very clean,freindly staff, breakfast very good I always come here to stay room was great clean remolded rooms I always recommend to family and friends to go here so I will come back pool is good internet very good speed

bob p, Owner at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you for your recent stay we appreciate your business and loo foward to your next visit

"Worst customer service experience of my life"

1
10/04/2018

Reservation was wrong, not told no first floor room available, curt front desk clerk. Miserable stay. I have not ever seen a hotel room with two phones in it and no phone book. When I asked for a phone book I was told the hotel did not provide them. My husband is handicapped and can barely walk and requires oxygen and when we did not get the first floor room I was told he could just walk from the car in the parking lot thru the front to the elevator carrying luggage and 4 bottles of oxygen. Pathetic service and rotten attitude..

bob p, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you for your recent stay, during your check in time you were treated with the outmost respect, welcomed with a smile and really good customer service, Sorry that phone books are no longer available at the hotel, when you asked for phone book front desk was very sympathetic and apologenic about the issue, we do apologize that you feel this was not your best experience but our staff always strives for great customer service for our guest, which was provided to you during check in time and during your stay, we do look foward to your next visit

"A Very Nice Hotel"

4
06/04/2018

We found this hotel by accident, have been misdirected to it by a well-meaning welcome-center hostess. But despite it being a couple of miles out of our way, we had a very nice stay. The lady at the front desk was very helpful. Our room was like new and very clean. The bed was very comfortable and there was a nice-sized fridge. The water pressure in the shower was a little weak, but maybe that was because we were on the 3rd floor. Breakfast was excellent...my wife said the scrambled eggs were better than what she makes - and that's saying something. There were a variety of options to eat. Overall, an excellent stay, and other than the water pressure, perfect!! If we are ever in the area again, we would definitely consider this Best Western Plus again.

bob p, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you for your feedback, i am really glad that you enjoyed your stay we strive for this each day, we appreciate your business and most definately look foward to your next visit

"Clean and modern "

5
23/03/2018

When we visited the Barsana Best Western we were pleasantly surprised they had a 24 hour front desk since we arrived late. We were given clear directions to our room and found a larger modern room awaiting us. The double queen room had plenty of space for two adults and two kids. Breakfast was standard hotel grub, but good. Checkout was easy. We'd stay again.

bob p, Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you for your recent stay we appreciate your business and look foward to your next visit

"very nice room, clean and quiet!"

5
17/03/2018

Good, basic breakfast. Very quiet room. The Garage, Burgers was just two buildings away and we enjoyed great service and burgers there! Booked at last minute while traveling and they were all ready for us upon arrival. I'd stay again.

bob p, General Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you for your recent stay, we appreciate your business and look foward to your next stay..

"2nd Stay"

4
16/03/2018

We stayed here 2 years ago and it was exactly what we needed then, so we stayed again. Rooms are clean, breakfast was great, wifi worked very well, pool area was kept very clean. We said we'd stay here again because the staff 2 years ago was phenomenal. This time around, all the staff except one were great. One could use some pointers on the customer service end of things on front desk which is where the 4 and not 5 stars are directed. Outside of that, it is a very convenient hotel and had us within 15 minutes of most things we were visiting.

bob p, General Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you for your recent stay, we appreciate your business and look foward to your next visit,

"Nice enough and in a very convenient location"

4
01/03/2018

This is a pretty run-of-the-mill modern "express" hotel, or upscale motel. The staff is casual but friendly, the rooms are comfortable enough, and the location is the real star. You can be anywhere in the central OKC area within about 15 minutes via various routes. That includes the popular Bricktown area and downtown as well. Access to restaurants requires good GPS skills or going with the burger place, the pub, or the fast food joints nearby, because you are right on the frontage road near the intersection of two major interstates (40/44 and 35).

bob p, General Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you for your review , we appreciate your business and look foward to your next visit.

"A very nice hotel"

5
14/02/2018

We stayed at BW this past weekend. We were attending a Christian Motorcyclists event. We had originally had reservation at another hotel but had to be moved (previous hotel had oil field workers staying long term, the job got extended, it was easier to move our group) My hubby & I arrived about 12:30, we were allowed to check in early, no issues with reservation being moved from one hotel to another. The front desk clerk was helpful, friendly. In fact all staff we dealt with were very helpful & friendly. Our room was very nice, comfortable king sized bed, nice sitting area, roomy, all super clean. The whole hotel smelled fresh & clean, looked spotless. Recently remodeled. Breakfast was good, eggs, sausage or bacon, biscuits, waffles, fresh fruit, cereal, pastries, etc. good hot fresh coffee available early (we went down at 5am) There is a heated indoor pool (no spa) which was very nice. Overall it was a lovely stay, we will for sure consider staying here again next time we are in town

bob p, General Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you very much for your recent stay, we are glad that everything went well for you in this hotel, we definately look foward to your next visit...

"Friendly, Clean and close to Airport"

4
06/02/2018

Rooms were clean. service was good. Fast easy check in and check out. Close to lots of area restaurants and things to see & Do. Friendly and the decor was very nice. Wish Breakfast was earlier then 6am. Missed it because of an early flight

bob p, General Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you for your recent stay, we are happy to know that you enjoyed your room and your surrounding, we appreciate your business and look foward to your next visit.

"CLOSE, BUT NOT TOO CLOSE TO THE CIT!"

5
04/02/2018

This is a really nice hotel/motel. it is not in the down town, but close to routes anywhere. Comfortable and inexpensive rooms. Great Breakfast (FREE) The check in was simple, yet I did use the inter web to get a reservation.

bob p, General Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you for your recent stay, we appreciate your business, we are gad you enjoyed your visit and look foward to seeing you here again

"One of the better places to stay in OKC"

5
27/01/2018

We had a group of teens with us to attend a two day conference and had a wonderful experience. Our first night was a late night and arrived back to the hotel just as the pool area was closing. We asked if it would be okay to allow our teens to swim for about 30 minutes while the pizza arrived. The staff very graciously allowed us to stay in the pool area for almost an hour for swimming. Highly recommend this Best Western Plus.

bob p, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thannk you for your recent stay, we appreciate your business and look foward to your next visit

"Super friendly Staff"

4
02/01/2018

The people working at this hotel are extremely helpful, nice and kind. I checked in on Dec 24th (holiday), they were so nice helpful and welcoming I would totally return to this hotel and recommend this hotel Front desk staff and Marta from the breakfast totally went out of their way to make me feel cared for THANK YOU ALL

bob p, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
It was my pleasure to be able to serve you, i am very happy that your experience here was a great one, we hope you enjoyed the Holidays and we are excitedly looking foward to your next visit here, I hope your having a good day, and wish you a very happy New Year....

"Nice place to stay"

5
11/12/2017

We stay here a lot when we visit our kids and grandkids. The breakfast is one of the best in a hotel. Beds are comfortable and the rooms are clean and quiet. It's close to some good eating places and not far from shopping. It's easy to get to and the people are very nice.

bob p, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank youi very much for your recent stay we appreciate your business, we are glad you enjoy everything here when you come to visit your grand children, we value your business and look foward to your next visit.

"Comfortable and clean"

4
04/12/2017

Great location on 240 with restaurants and shopping nearby. Our room was comfortable and clean. Loved that the coffee/microwave and refrigerator had a separate area and were not stacked on or in the TV stand or dresser. Plenty of room on the bathroom sink for all your stuff. Water pressure was a little low in the shower but wasn't a big problem. Breakfast had bacon which is always a plus and the tables and decor had a more polished look which was nice. Would stay again if in the area.

bob p, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you for your recent stay, we appreciate your feedback, we look foward to your next visit

"South Side of Oklahoma City, OK"

4
13/11/2017

This hotel is located on the South side of OKC. It is relatively new and well furnished. They have a heated indoor pool which is nice to use and relax are a long days drive. The parking lot is well lit and clean. Parking close to the door. The hotel has a elevator to reach the 2nd and 3rd floors easily. They furnish a nice breakfast bar. The access to hotel is a little tricky. Must access the hotel from a frontage road while going east. Just behind the Confort Inn. This is a nice quiet place to stay.

bob p, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
thank you

"Verry good"

5
07/11/2017

Very good stay , we really enjoyed the moment we walked in front desk was friendly i felt so welcomed, rooms were just amazing clean everything worked well, next day breakfast was so many options to eat i felt like i was in a breakfast , internet wifi was perfect, i would surely come back to this hotel and recommend this place to my friends and family

bob p, Front Desk Agent at Best Western Plus Barsana Hotel & Suites, responded to this review
thank you

"Great stay"

5
28/10/2017

Great stay , i really enjoyed the moment i walked in front desk was super friendly i felt so welcomed, rooms were just amazing clean everything worked well, next day breakfast was so many options to eat i felt like i was in a breakfast buffet, i needed to use the internet a lot and wifi was perfect, i would surely come back to this hotel and recommend this place to my friends and family

bob p, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
thank you

"Excellent Stay"

5
23/10/2017

Staff at check-in was very friendly and helpful. The room was spacious and the beds were very comfortable. The breakfast was great! Waffles and Biscuit and Gravy were very yummy. We will definitely come back.

bob p, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you for nyour recent stay we appreciate your positive feedback and look foward to your next visit.

"Excellent Hotel To Stay.."

5
09/10/2017

Great Experience At Check In. Quick & Easy. Wifi Was Great Got All Of My Work Done. The Room Was Very Clean. There Was So Many Different Breakfast Items To Choose From. The Breakfast Lady Martha Was Very Helpful. Claudia and Shata' Was Also Very Helpful And Friendly At The Front Desk, Would Recommend This Hotel To Anyone Looking To Stay In Oklahoma City.

bob p, Owner at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you so much for your positive feedback, glad we could make your stay with us a great one. hope to see you again soon.

"Great Night Sleep"

5
07/10/2017

Affordable and great night sleep after a long rainy day at work. The room was comfortable and hotel quiet from9:00 till 7:00 in the morning. Breakfast was filling and there was plenty for the number of guests eating at & 7:00 in the morning.

bob p, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
thank you for your feedback

"Great hotel with sweet amenities!"

5
01/10/2017

Great hotel with HUGE room! The "plus" feature in the title really means a lot. From the decorative bathroom fixtures to the comfortable beds and large rooms with couches-this was a great place to spend the night after a long day driving I-40. After 8hrs on the road we pulled up to the hotel just after a tour bus and we still were checked in swiftly and efficiently. The beds were comfortable and they had a variety of pillows - soft to firm, which I always appreciate. I wish we had more time to spend in the living area of our room! Also, they had an indoor swimming pool which we didn't get to enjoy but the shower was large and had great water pressure perfect for washing off the road. The staff was very nice in the morning and the breakfast was great. Would definitely stay here again!

, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you very much for your positive feedback, we are glad we were able to meet all your needs, we value your business and look foward to your next visit.

"Worst service at a Bestwestern I've had"

3
01/10/2017

I requested a wake up call when checking in due to early hospital appointment the next morning. It's a good thing my wife woke up when she did because I was almost late for hospital appointment. Then went to check out and had to wake the guy up at front desk. He took room keys and said thanks, then I had to ask for a receipt. Told him about wake up problem, he said management would hear about it. Have never had this type service at any Best Western. Wife never got to eat breakfast due to having not given wake up call.

, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you for taking the time for this feed back we are very sorry about the wake up call incident and for the negative experience. we hope to get another chance tomake things better for you and your family...l

"Spacious rooms"

4
26/09/2017

Had a great stay at this hotel. Cozy room with comfortable bed and lots of crawling space for our baby. The crew was very nice and accommodating. The breakfast hit the spot and sent us fresh for our day. Thanks for having us!

, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you very much for your positive review, we are glad to hear that you loved our rooms, we value your business and look foward to your next stay

"BEST HOTEL I'VE STAYED AT"

5
26/09/2017

This hotel experience was amazing from beginning to end, at check in Shata' was amazing and just so caring, breakfast was another thing I was Super impressed Martha was amazing and very caring, housekeeping did great with my room, very clean it smelled really good a clean affirmation, wifi on 3rd floor just perfect I was able to get all my work done.!

, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you for your recent stay, we look foward to your next stay....

"Great Hotel, very good stay"

5
26/09/2017

Hotel staff was great will stay this hotel from now nice and clean room,breakfast was good.,i will let my family and friends to stay this hotel .staff is really helpful, outside of hotel nice and clean

, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
thank you

"Nice Hotel"

5
24/09/2017

Really wasn't expecting such a nice hotel for that price. If I had to go back to OKC I will definitely be staying there. I have no complaints. Bed was very comfortable despite there was no comforters.

, Owner at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank You So Much For Your Feedback. We Look Forward To Your Next Stay. Have An Awesome Day.

"Attention Needed"

3
20/09/2017

Very nice looking hotel in a non-nice looking area, diamond in the rough if you will... Breakfast was too early and ran for too short, but was nice, and looked good. Not all the lights functioned (could have just been bulbs), and even a switch or two was reversed (off was on, on was off). Beds were ok, nothing great... chair in room was artistically pretty, but uncomfortable to sit in, as it was a straight 90 degree... staff was great though. Couple minor tweaks and this would be one of my favorite stays.

, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
thank you

"Not a Bad Place to Stay..."

3
19/09/2017

I stayed here one night. I booked and paid for my room online and had no issues at check-in. The front desk was friendly but they had issues trying to find my reservation. Seems like a few other have complained about this, so maybe management can provide some training to their staff to sort out these types of issues. I thought the room was comfortable, the bed and pillows were OK, and the room was clean. There wasn't much outside noise, so thankful for that. The breakfast was good as they served hot food and there was plenty of coffee available. I paid around $90 for my room and would stay here again.

, Owner at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank You So Much For Your Review, We Will Try Our Best To Take Everything You Said &Make Improvements. Hope To See You Again. Have A Great Day. :)

"Absolutely Awful"

1
16/09/2017

To start off my experience with this awful excuse for a hotel, the employee on the phone as we were trying to book the room said "you could just come in and book it" as we were seven hours away so it was impossible. We arrived and the man at the front desk was extremely rude, did not speak at a level which could be heard, and showed annoyance when asked to repeat himself. We got to our room and the door was open, so we called the front desk where the same man asked my girlfriend "want she wanted him to do?" Oh I don't know maybe at least check to see if you double booked the room? I can't even sleep right now because there are no curtains to cover the commercial grade parking lot lights directly outside my room. Avoid at all costs

, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you for your recent stay, we apologize that your stay was not up to your standards. we appreciate your business and hope to have you back in our hotel....

"Clean, Quiet, Friendly, ...perfect stay"

5
07/09/2017

I booked and normally have to waite 10 minutes or so but they found my reservation and let me into my room right away. They gave all the information I needed and I was anble to finish my work and get a good nights sleep.

, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
thank you

"BW OKC"

4
05/09/2017

Great breakfast. Near downtown. Not much within walking distance. Near Walmart. Right off highway but don't hear anything. Indoor pool is good, but alot of chlorine, Rooms big and beds are okay. Had a bit of trouble with the toilet not flushing. Internet is great. Kitchen staff really friendly, front desk is okay. Make sure you ask for a cart (we didn't know they had them and they didn't offer.......) Safe area for your cars. Felt safe there.

, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
......Thank you

"we stay here a lot"

5
05/09/2017

always a good place to stay, clean, great price, good breakfast, nice staff, good eating places within walking distance. We stay here a lot when on business or visiting our family.We had a small problem when we checked in and the attendant immediately took care of the problem.

, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you for your recent stay , we value your business and look fowrd to your next stay

"Theres a reason they call it the best..."

5
31/08/2017

I have to tell you all, upon first arrival of this hotel I was impressed, I usually don't write reviews but I feel I need to share this to help anyone coming through Oklahoma City, this place can be fully trusted and is one of the cleanest hotels, inside and out, that I've had the pleasure of staying at. The staff is very friendly and accommodating here, always greeting with a smile, and the rooms here are all spacious and clean, with all amenities needed for a personal and comfortable experience. you add affordable onto that and I'm left with this great experience, and walk away refreshed and satisfied. All of that being said, I'm glad I could share this with you, and five out of five I recommend this hotel to anyone travelling through or near Oklahoma City.

, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Good morning, Thank you for your recent stay, we are very glad that everything about your visit was great, we are very excited that we were able to provide you with exceptional service, your business is very valuable to us and we appreciate all of your positive feedback and look foward to having you here again...thank you

"Best Western Plus"

5
28/08/2017

Nice time with great service and comfortable. Personal concern for our comfort and needs. Easy access to major highways and restaurants. Location was also quite. We enjoyed our week end and would look at finding another Best Western Hotel for next trip.

, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you very much for your positive feedback we truely appreciate your business and look foward to your next stay..

"Rob North Texas"

5
19/08/2017

It looked like the rooms had recently been remodeled Very Nice. My room was vert comfortable and quite. there are several good restraunts in the area.The bottom floor Room I was in had enterance from the lobby and from the exterior which I liked so you could make trips to your car without having to go through the lobby.

, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you for your recent stay,we value your feedback, and look foward to your next stay

"BW stay"

5
18/08/2017

Easy access, clean, comfortable rooms and facility. Close to shopping and eating establishments. Quiet atmosphere. Friendly staff. Breakfast was ok, Pool was small but temp was comfortable. Overall stay was great.

, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you for your recent stay and for your positive feedback, we appreciate your business and look foward to your next visit

"Very bad customer service I never expreance in my life."

1
11/08/2017

Bad customer service. After staying cleaning stuff shampo and body wash was not in both room I call and ask but been told I am not housekeeper you can come and take or not. Their management was not handing Wright.

, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
We apologize for any negative experience you had, and we truely appreciate your business and hope to see you again soon....

"checkout"

3
08/08/2017

checkout was terrible!!!!!!! The hotel was nice and clean. The check in was quick and easy. Breakfast was good and liked the quality of the items available. Had problems with noise from room above but the front desk to care of it.

, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you for your feedback we apologize that your check out experience was not a good one, we appreciate your business and look foward to your next stay and anothe chance to make things better.

"Weekend"

5
07/08/2017

Got a really nice clean room for a great price. Close to food services, shopping and close to school where we were attending basketball tournament. Had 2 different rooms and both were nice and clean. Would stay there again

, Public Relations Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thanks So Much, We Appreciate Your Business and Hope To See You Again Soon.

"Best Western Barsana Oklahoma City, OK"

3
07/08/2017

Overall good value - clean room - newly renovated -- staff efficient by not "friendly". Breakfast staff loud and spoke only Spanish. The fitted sheet and mattress cover appeared to be too small for the bed (King size bed). It simply would not stay on.

, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Hello Victoria, thank you for taking the time to rate your stay we are very sorry that your experience was not that great, we do appreciate your valuable input and look foward to another one of your stays to make things better for you...

"Awesome hotel and amenities"

5
31/07/2017

The staff was wonderful the room was awesome couldn't find a better hotel and staff for the price. Our family loves it. It is in an easy on and off of the interstate and close to family and places we like to visit.

, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you very much for your positive feedback, we really appreciate your business and look foward to your next stay.

"Don't stay here!"

1
21/07/2017

This place is horrible! The internet is super slow and basically not functional. I stayed here for four days and the only time the internet worked was in the morning. In the evening it got bogged down and worked like a modem from the 1990s. When I reported it to the staff I got prank calls in my room in the middle of the night, possibly from the staff themselves! This place is the WORST, do NOT stay here!

, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
thank you for your repeated stays in the last week, we appreciate your feedback, we are sorry that wifi did not work for you as well as you would want it again, we value your business and also appreciate the fact that you keep coming back, thank you valued guest.

"Clean, comfort, safe at a great price. Unbeatable!"

5
20/07/2017

During the summer we travel and get to sample many hotels. We've had some hotels claim to be something which were not unfortunately. In this case, we were so pleasantly surprised. From the moment we walked in to the moment we walked out, it was a superb experience. Great staff, cleanliness, well maintained facility, delicious breakfast and tasteful decor and furnishings. The beds were so comfortable, the pillows offered the right support. I really am beyond pleased with your hotel and will recommend to everyone I know. AMAZING.

, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
thank you very much for your positive feedback, we appreciate your business and look foward to your next stay.

"Quiet area off the highway"

4
07/07/2017

Its not far from the highway which is great if your just stopping overnight. Not much around it but there is places to eat that are about a 10min walk away. Room was tidy and large with plenty of room. Worth the money. We paid about AUD$100 for the night. Free parking is a plus!

"Loaded hypodermic needle"

1
07/07/2017

Upon climbing into bed I found what I thought was a pen in the sheets..... NOPE, it was a loaded hypodermic needle! The manner in which the situation was handled by the night clerk was what I would expect from a pay by the hour motel.

"Nice clean hotel Good Value"

5
04/07/2017

I always stay at this hotel when visiting or passing through OK City. It's always a good stay, breakfast is pretty good, good variety and always plenty of food. Nice and quiet, convenient to interstate.

, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
thank you for your positive feedback we look foward to your next.

"Nice hotel--worth the money"

4
01/07/2017

Hotel was very clean and the staff was pleasant. Breakfast area was large and the food selection was good. AC was very good. I didn't go five stars because of location (although not knowing OKC well maybe this shouldn't a concern). We came east on I-40 and getting off the interstate and finding this place was a little difficult. Once there the neighborhood seemed more industrial/business park than anything (other hotels next door) and we did walk to Jimmy Johns to grab dinner. Overall I would probably stay here again (unless I found a better BW plus in a better location to the capitol and okc memorial). This is a 4.5 hotel to me.

, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
We are happy to know you liked the place and the staff, we will be very happy to see you here again on your next visit, Thank you for your positive feedback we look foward to your next stay...

"Nice"

4
28/06/2017

I've stayed here twice and the lobby area and other public areas are very nice. They rooms have been remodeled. Rooms are super spacious. Would have liked a few more towels in the bathroom and the bathroom fixtures might need an update. Breakfast area was clean and well kept. Free wi-fi which is always a plus!

, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you for your positive feedback, we truely appreciate your business and look foward to your next stay from our team THANK YOU!!!

"OK City Best Western"

5
15/06/2017

This is a very well maintained hotel. Most importantly, the TV remote worked very well.. the rooms are well furnished and comfortable. The staff is exceptional. This should be a 4 Star Hotel.. They have made it that way.

, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you so very much for your positive feedback, we are truely happy that we were able to meet your expectations, we appreciate your business and look foward to your next stay. :-)

"Difficulty with reservation"

2
06/06/2017

I made my reservation for two rooms for 4 nights about two months in advance. About a month later, I needed to change the reservation to reduce the room numbers to one on a couple of nights. Staff had a very difficult time understanding my request. As a result, they cancelled my second room all together, which meant six of us had to share one room. I was amazed and surprised by the staff's incompetence when it came to understanding my request, which, one would assume is not unusual in hotel reservations.

, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Hi Erin As the employee at the front desk i am extremely sorry to have had read your review, i am mainly sorry because at best western we strive to make your visit as peaceful and as relaxing as possible, and even though is almost impossible to make a good second first good impression, I surely hope you do come back to visit us so we can exceed all your spectations. Thank you Again from the Front Desk Team...

"Great Place"

5
15/05/2017

The Best Western Saddleback Inn is a great place to stay. Newly remodeled and updated makes for a great nights rest. Friendly staff and the breakfast is amazing. Much improved acomadations and deserves a good review

, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you for staying here with us at the Best Western Plus, thank you for your possitive feedback. we truly appreciate your business we look foward to your next stay here with us..

""Best Western, You Never Disappoint!""

4
02/05/2017

I've always been a fan of Best Western and their Oklahoma City location is no exception. A very spacious front desk area greets you with their huge breakfast area right behind it. You can also spot their awesome indoor pool. Also, they have washers and dryers available. When you are on the road as much as I am, You really learn to appreciate a hotel that has them. The rooms were very clean and welcoming. Both very spacious and at the same time cozy. The bed was super comfortable. Much appreciated when you have been traveling most of the night. The morning breakfast was fantastic and staff was so helpful. Best Western, you never disappoint.

, Public Relations Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank You for staying with us we look foward to your next stay

"Not headed in the right direction"

1
22/04/2017

I should mention this at the outset- I have stayed at this hotel many many times. It has been my favorite BW in the OKC area and it's still in good shape. When I checked in, I had to wait for 10 minutes- not because others were checking in, but because "Sam" was taking his time getting to me. Had he said anything at all like, "forgive me, I'm dealing with with another guest." Or, "may I have just a moment sir?" I think that would have been fine, but he was downright rude. I asked a couple questions about room and rate and parking with the same cold response. Our room was right next to a family of five who were loud and all up early. Sometimes that's just luck- and I know BW can't do much about that, but it served to make the trip much worse that it already was. Given my interaction with "Sam" the night before, half of me believes he actually looked to make us miserable.

, Guest Relations Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
PLS accept are apology

"Excellent service"

5
21/04/2017

The person that checked us in went out of his way to allow us to store our bicycles inside for the night. This was greatly appreciated. The breakfast is great and it was easy to check both in and out.

, Guest Relations Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you for staying with us .

"Nice room! Hateful checkin!"

3
10/04/2017

The room was perfect. Nice and clean exactly what we wanted. Couldn't ask for a better hotel. The downfall was at check In. The man was rude and hateful. He acted like he wanted to be anywhere but there.

, Front Office Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you so much for your feedback i am sorry for your experience at check in, we will make sure your next stay and check in time continues to be a good experience for you , we truly appreciate your business and look fowardt to your next stay here with us. have a beautiful day

"Best Western Basketball Weekend "

4
25/03/2017

We stayed at this particular Best Western for a 3 day basketball weekend tournament. I was very impressed with this Best Western. The room was clean, the bed was soft, and I couldn't even locate dust on the night stands or the lamps in the room. Lol. Our floor was quiet, even with the hotel being full with families and their teenage basketball players. Overall, there were only two things that disliked, and it was the very sheer curtains linings in the rooms and the fact that I couldn't close the actual curtains. Aside from the sheer liners and the curtains, our family was very pleased with the hotel and the service they provided. We'll be back in the area, sometime in October, and I hope our coach will book the same hotel. It was great!

, Public Relations Manager at Best Western Plus Barsana Hotel & Suites, responded to this review
Thankyou for staying with us come back and see us again

"Nice hotel room & breakfast, but service not up to par."

3
14/03/2017

We had a nice roomy suite and used the workout area and pool but room service was not up to par. One employee at the front desk had trouble speaking and understanding English which was an issue when nobody else was around and you had an issue.. No extra employee around to help with service in the evening if something was needed in the room.

, Guest Relations Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review
Thank you for staying with us

"Nice place to stay"

5
07/03/2017

The room was large, comfortable and recently updated. There was a wide variety of items served at breakfast and the food was very good. The desk clerks and maids were friendly. The area was quiet and well lit.

, Guest Relations Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review
Thank you for staying with us.

"Satisfied Again"

4
06/03/2017

We stayed here about six months ago when we were moving from Oklahoma City and no longer had furniture in the house we were selling. The experience was good enough that when we had to return to conduct some business there was no question as to where we were going to stay. The only complaint was I has some difficulty connecting to the internet but this was due to my laptop storing log on information from the last visit. The hotel has updated their wi-fi and the owner went out of his way to make sure my connection worked. Even though we have friends in the area, next time we return to OKC we will be staying here.

, Front Office Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review
Thank You For Staying With Me....

"Excellent Staff / Good sized rooms / Excellent Breakfast"

4
18/10/2016

I brought a youth group to the City for a youth retreat and looked for a good hotel with hot breakfast. This hotel fulfilled each and every one of our needs and wants. It has a swimming pool and elevator to help those to floors 2 & 3. Very clean rooms and very helpful staff. I would recommend this hotel for anyone.

"Very Good All Around"

4
17/10/2016

We were in town for a football game- the hotel was in a great spot between Norman and Brick Town. Plenty of places to eat around the hotel-easy highway access bu not too close to highway. Outside appearance clean and welcoming. Lobby very clean and nice- halls, elevator and rooms all clean and no bad smells. Bed was comfy and plenty of pillows. Loved the fact there was an armchair in the room and a microwave. Water temp and pressure was good in shower. Overall a very good experience for the price and would definetley stay there again.

"Friendly and caring staff"

5
12/10/2016

I always try to stay at this hotel when I go to Oklahoma City. The hotel and guest rooms are always clean, beautiful and comfortable. However, the main reason I stay at this hotel is the friendly and caring staff. Everyone from the manager down to housekeeping always go above and beyond the call of duty. They make you feel right at home!

"Pleasant Stay"

4
12/10/2016

This hotel was a lovely destination after a long road trip. The lobby, room, fitness center, and pool were all clean and comfortable. The breakfast was slightly lacking (i.e. the artificial/powdered eggs). But overall we enjoyed our stay and were pleased with the price.

"Lovely suite and super clean"

5
06/10/2016

Husband and I stayed here for two nights in October, 2016. This hotel was delightful. Very clean and quiet. Parking was very close to room, beds were perfect, and the suite was immaculate. Hotel is close to everything we wanted to see and do. I would surely book this hotel if we ever come back this way.

"I slept like a rock"

4
06/10/2016

This hotel was a godsend when I was on the road from LA to Chicago! I arrived quite late but they were able to help me with a pleasant attitude and a clean, warm room! I slept like a rock the whole night through! When it was time for breakfast, they had a great spread which gave me plenty of fuel for the next leg of the trip!

"***BWP ????**"

4
03/10/2016

Nice Friendly staff, large comfy rooms, we slept good, hotel was clean, great selection for breakfast convenient right off highway. Definitely Best Buy wish we could find this hotel every night!! :) :)

"Close to eating and shopping"

5
30/09/2016

Have stayed here many times, haven't had a problem yet with any thing State fair was the reason for this stay, Try China place across highway from this motel. Has everything for kids and adults Have always stayed on bottom. This tome on 3rd floor All are nice

"Lost jewelry!"

1
29/09/2016

When we checked out, I forgot my gold earrings in the bathroom, as soon as I realized, I called the hotel and spoke with the assistant manager. I described the earrings and she said they had them. She was going to check on shipping options and call back, never did. I called a few times and left messages and nobody returned my call. Finally got a hold of her and she said that the earrings they found where not mine.

"pleasure trip"

3
26/09/2016

Was disappointed on the fact that when we reserved the room it showed a Jacuzzi Tub in the room but when we got there --no Jacuzzi tub--very disappointed -was really looking forward o that pleasure--but the overall expierence was great and all there were very frindl

"Excellant staff"

5
23/09/2016

Very much enjoyed my stay, Martha the Breakfast attendant was extremely helpful and attentive. The room was clean, I like a soft bed, this one was a little hard for my taste but still able to get a great night sleep.

"Great hotel"

5
23/09/2016

Had a great experience while traveling through for business in Oklahoma City. Clean rooms, friendly staff, complimentary coffee, and close to I-35. Really spacious rooms and a nice pool and gym. Would definitely recommend for someone traveling through on business.

"We loved the hotel!"

5
20/09/2016

We stay in a lot of hotels because we are traveling entertainers but this hotel is exceptional! It's right off the highway, it has plenty of free parking, the rooms are huge with very comfortable beds and fast wifi and the staff are courteous and professional! I'd highly recommend this property!

"Consistent Reliability"

4
19/09/2016

We stay at Best Western hotels on a regular basis due to the fact that we don't experience "surprises" during our stay. The staff always is nice, including this location. The breakfast is always rated as fair, but I am not expecting a five star meal for the price. Since we don't have to make a trip to iHop or Denny's, I can take $20 off the price of the room.

"Bugs and disrespectful clerk"

1
15/09/2016

Bad service from the night clerk asked to see met I'd after I have already checked in to the hotel told me that I did not pay for the room when my banked was charged for half the room and that I was not suposed to be in the room that I'm in and to make things worse there is bugs in my bed. And a blood stain . I had asked him for his I'd and he told me that he did not have to give me his I'd and that I had no right to ask him of such things then I asked his name and he replied with Sam

"Immaculate and quiet"

5
03/09/2016

Checked in Friday night. Staff were friendly and professional. Rooms are large and up to date. Husband went down for breakfast this am and came back to say they had powdered eggs. But the waffles were good! Very small pillows. Bed is comfortable with nice linens. Tons of places to eat nearby. Oklahoma had an earthquake this am at 7:00 a.m. That freaked us out! No harm done however!

"Great stay! Would love to come back!"

5
02/09/2016

Great place to stay , The rooms are big and clean , The beds are comfortable. They have a great little breakfast bar in the morning and free coffee all day! The staff was great and provided me with missing items such as tooth paste etc. I will definitely be coming back. thanks !

"an ok place to stay for one night"

3
31/08/2016

I stayed here for one night because it was near the OKC airport and I needed a place to sleep. I also chose this hotel because Best Western has a good reputation and the price on Expedia was affordable. Unfortunately, I was disappointed that the room was poorly vacuumed which made me feel gypped in a way. It didn't help me to appreciate the bland decor or the whole experience.

"Nice stay"

4
28/08/2016

Only stayed one night whilst touring. Hotel was clean room was spacious , breakfast good. Ample free parking and short drive into city. There are lots of restaurants and bars within walking distance. Enjoyable short stay.

"good place to stay"

4
26/08/2016

we chose this hotel by checking on line. it had excellent reviews, which were justified. hotel was very clean and the staff very courteous. it also was a good value. the hotel is about 2 miles away from i35, which makes it a convenient stop over point. i can highly recommend this hotel.

"One of the best!"

5
25/08/2016

This was one of the best motel stays we have ever had. Very nice room and the breakfast was the best we have ever had at a motel! Very tasty food and nice and hot. We would definstely stay here again!

"Drag Race Weekend"

4
22/08/2016

We booked this hotel at the last minute, and it exceeded my expectation. Good breakfast, friendly staff and clean rooms. Good access from interstate, lots of fast food and sit down restaurants near by. we got in late every night and the parking lot was lit up and felt safe going into hotel. They are doing some remodeling but never heard or really saw anything. Would stay again

"Affordable and nice, close to airport"

5
13/08/2016

If you need a place to stay the night before your flight, this is a good one. It's inexpensive, the staff was friendly and there are plenty of restaurants nearby. It's not glamorous, but it's nice enough and a good value. Very near the airport.

"Really Great, Not Spectacular"

4
09/08/2016

This place was great when I stayed. The room was very clean (which is HUGE) and the room we stayed in was pretty bright which Iiked. I hate when a room is dark and dingy. The room was big enough, not the biggest I've stayed in, but must remember you're at a Best Western and not a 5-star place.

"Super Friendly, Clean and Comfortable"

5
21/07/2016

The thing i love about this best western is that the moment i shut the door to my room i felt like i was in my own apartment. I had been on the road the entire day and i wanted to close the world off, i turned the a/c on, and just fell into peaceful tranquility. They have a pool and a workout center and also good strong free wifi. The TV was great, the room also had a fridge, a microwave, coffee pot and a king sized bed. I would have loved to have stayed for a few more days but i had to get back on the road, but the next time i'm in OKC, this Best Western will be my hotel! This was a safe, clean and comfortable hotel, they also offered a hot breakfast in the morning and coffee all the time.

"Awesome stay in Oklahoma City!"

5
20/07/2016

I needed a place last minute in Oklahoma City. I'm so glad that I found this property! Everything was impressive from the beginning. The check-in was fast and very friendly. The room was updated, very clean and extremely comfortable. There are three things that are most important to me when staying at a hotel. A great shower, comfortable bed and fast wifi. The Barsana knocked it out of the park on all three counts! I was out early the next morning, so I didn't get a chance to try the complimentary breakfast, but it smelled amazing as I walked past. Next time in the area, I will definitely book here again!

GuestServicesPro, Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review
Thank you for staying with us

"OK stay, but not again"

3
20/07/2016

During the stay, they were upgrading. Front Desk did a great job getting us into a room and taken care of. The rooms and house keeping are what knocks this hotel. Rooms overall look fine, but the furniture shows all the stains. First room was bad enough that I had us moved to another room. Hotel might consider not getting cheap furniture and actually getting stain resistant furniture. House keeping did an OK job, but seemed to always have to call front desk in the evening cause house keeping never stocked up on towels or soaps. They also never clean their shelves they put their soaps and wash cloths on (attached picture). This was like that in both rooms. Overall, I would rather pay a few dollars more for a cleaner room and better house keeping.

"Great value"

4
20/07/2016

Nice room and amenities. The hot breakfast was good with multiple selections. Rooms include both a refrigerator with freezer compartment and a microwave. The indoor pool was small but clean and very usable for exercise.

"Horrible front desk service"

1
16/07/2016

My husband and I went to this hotel to spend the night after our wedding. We had a reservation and we got to the hotel to check in about 1130pm. I told them when I made the reservation that we would be checking in about the time. When my husband went in the front desk man was asleep. My husband tried to get his attention and wake him but could not get him up. He came out to the car and asked me to come help. When I went in I had to yell at the man to wake him. Other people had come down also needing help with their rooms and the man continued to sleep. When he finally woke up he stated at us like nothing was wrong. I asked his name he said Eric. I asked for a manager and could not get Ahold of one. Long story short we ended up leaving and going to a different hotel. We will not ever go back here. It was a terrible experience and end to what was suppose to be an amazing night.

"One night passing through"

5
14/07/2016

Friendly staff, clean room, reasonably priced, well located. Hotel located within easy drive to interstate, neighborhood was clean and safe. Restaurants located within easy walking distance (Garage Burgers), gas station also close by. The indoor pool was small but my kids were still able to release some of the pent up energy after a 12 hour drive. The room was very clean, the bed was suitable, and the hotel was quiet throughout the night. Woke up early the next morning, had a good breakfast (nothing fancy, but enough options to satisfy everyone), turned in keys and left. Exactly how an overnight stay should go. No fuss, nice and easy

"Amazing Stay!!"

5
10/07/2016

This hotel was on our way to the International Youth Convention in San Antonio and was very beautiful. Newly finished floors and carpets and elevator decorations made the hotel look amazing. We also got free breakfast and the staff was very friendly and hospitable. The rooms were very comfortable but were a little warm when we walked in. breakfast was delicious and everyone in our group loved it. Thank you for the stay!!!

"Nice place and convenient location"

4
08/07/2016

We stayed only one night, but the location was perfect for our trip. Access to the interstate was easy. The room was spacious and the bed was very comfortable. The only drawback we found was that the hotel does not provide a TV remote in the room to change the input for using using alternate programming devices. The hotel has only one remote for every TV of each brand. The staff was great though and very helpful.

"Good Family Hotel Choice"

4
28/06/2016

Newer best western hotel with a New Orleans type inside/outside decor. Cool. A big plus is how it's close to tons of food and shopping choices. Very friendly staff. Comfortable bed, with large room. The hotel is well-designed for kids with a nice pool and free wifi that puts a block on any search for adult material. Buffet is built for early risers as it's open from 6-9am.

"Great Place to Stay"

5
22/06/2016

Truly enjoyed our stay here. Close to Stockyard City and the famous Cattleman's Steak house. The hotel was clean and comfortable and the staff were great. Highly recommend if in the area. Quiet and secure location. Would definitely stay here again.

"Great place to stay"

5
21/06/2016

We stay here often and are always satisfied with staff and facilities. The staff always helps us when we ask. The pool is nice, the grandkids love it. The breakfast is nice and well stocked. The rooms are well insulated and we always get a good night sleep.

"Not the first or second choice"

2
16/06/2016

There is a lot to tell about this hotel. From the outside it looks good. New carpet in the room, they told us, two week old. Afther two days we found used socks (not ours) next to one of the two beds. I ask for a safe deposit box. The lady behind the desk said, bring your stuff down and we'll take care of it. So when I came down one of the owners of the hotel came to me and said:The franchise, Best Western, told me it is not necessary to have a safe deposit box and away he was. I know a little about be kind to your clients, I think he missed that part. Last morning, there were ants around the waffle iron and also little flies around the the juice machine. We had much better hotels during our 14 night trip in Texas. Cleaning of the room was not good.

"Clean and Friendly!"

5
16/06/2016

I found the management and staff to be very courteous and professional. They made our stay hassle free. The hotel was inviting and the room was spacious and clean. Props to the breakfast -Very good food. Would definitely come back!

"Great travel stay!!"

5
15/06/2016

5.0 star rating 6/15/2016 Great stay!! Absolutely no complaints. Great hotel stay. Staff was friendly and completely helpful. Hot breakfast featuring eggs, sausage, waffles, muffins, cereal and wraps to make a good breakfast burrito. Hotel is off the road which affords some privacy, but yet is close enough to any restaurant or shopping that you need. Beds/Linens/Showers/Bathrooms..everything was very clean and housekeeping was very accessible for any issues that might have arisen. I'm staying here again, any time I'm close.

"Great place to stay"

5
15/06/2016

We reserved 5 rooms for a graduation weekend. This hotel was very clean and the staff was extremely helpful! I would definitely stay here again! Kids had a fun in the pool the food was good. This was the 2nd time to stay at a Best Western Plus!

"ROSA MARTINEZ"

5
02/06/2016

A nice place to stay close to downtown and will stay again love this hotel. The hotel crew was excellent. Was treated well. Breakfast was great. The pool area was nice and clean even though they had a big crew was kept nice.

"Wasn't disappointed"

3
23/05/2016

While the hotel was average, the staff was helpful when we needed them. The breakfast was average and the rooms were adequate. We had a "small suite" which amounted to one room with a half wall between the bed and the couch. It could use some updates.

"Great Night Sleep"

5
16/05/2016

Even though the area was booked, I was lucky enough to find this hotel just had a cancellation. The staff was courteous and willing to help. When I entered the room, it was nice kept. The bed was very comfortable, and I never heard any noise. It was the best night's sleep I've had at a hotel in years.

"Very nice service desk "

5
13/05/2016

Thankful for the nice service desk ! Thanks to Shane for getting us a room last minute . The Hampton inn close by made our reservation for wrong night and wasn't apologetic at all !! Shane got us a room and was so nice! Hotel is clean and newer , spacious rooms .

"Great place to stay"

5
07/05/2016

Helpful staff, good breakfast, nice room, and nice pool. We have stayed in several hotels on OKC, this is our favorite. We have always found the staff good and helpful. We will stay here again when we return to see my family.

"Great stay!"

5
25/04/2016

We had a wonderful experience at this hotel The staff Erik and Jerri were wonderful and very kind and accommodating to us. They were able to answer any question we had. We expierenced no issues whatsoever during out stay at this hotel.

GuestServicesPro, Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review
Dear Mary Anne B; We are glad that you enjoyed your stay here at the Best Western. I will show Erik and Jerri the comment you made about them. I know they will be thrilled to see there name mentioned. We hope to see you again.

"It is a wow!"

5
28/03/2016

This was one of the best room we stay on our trip including other best western hotel. It offered outside and inside door access which is so nice coming and going, making unloading and loading a breeze. The breakfast was great like all best westerns hotels offer. great value and room was very roomy compared to other best westerns I have stayed at. bottom line way more than you expect.

GuestServicesPro, Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review
Dear Andrew W; We are honored to be considered one of the best on your trip of other Best Westerns. We do try very hard to keep our room cleaned and in working order. I am happy to see you liked the breakfast, that has been ongoing work to try to get it right for most if not all guest. We hope you had a safe trip to where you are going and hope to see you again next time though OKC area.

"Average price.... average accomodations."

3
25/03/2016

The staff was very accomodating, and even though we had reservations, offered us room options on different floors when we arrived. The pool area was average, no hot tub, but served the purpose for the kids. The beds were a little harder than we like, but the rooms were quiet. This hotel is set back from the road which was nice. There was a hot breakfast of biscuits, gravy, bacon, waffles, and the regular continental breakfast items.

"Nice stay! Friendly staff!"

4
25/03/2016

We were in town for the NCAA tournament and stayed here even though it was south of the arena. It really did not take long to get anywhere around OKC, so this was a great and value driven choice. The room was spacious and clean and the staff was very friendly. The breakfast was adequate with many things to choose from and the buffet was kept stocked and clean. The surrounding area has many dining choices, so this is a good location for variety. The only negative was that the comforter is a slippery material and kept sliding off the bed during the night. Not a big deal! Fitness room had enough to get a workout in and the pool was a good size. Too chilly for my liking, but kids were in there enjoying it! The hospitality at the hotel was great and we felt very welcomed.

GuestServicesPro, Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review
Thank you for the kind words. We do try to make sure all our guest feels welcome and treat them as family. The comforters on the bed are a little slippery. We are under going some renovations and the comforters will be getting replaced. I hope Best Western and our owners choose something not as slippery. We will show them this review so they can keep it in mind. We hope to see you again next tourney.

"will stay again"

5
11/03/2016

stayed at this hotel this week for 2 nights. Clean hotel with everything you expect from a Best Western. Hotel staff were very friendly. Clean room and done up again nicely on the stay over. Wifi worked well, 2 computers in the lobby if needed, indoor pool which my son loved. It is south of the city, and every attraction we wanted to go to was within a 10 - 15 minute drive. Felt safe in the area, would drive (though we didn't need to) any of the many restaurants in the area. We would definitely stay there again when in the area.

GuestServicesPro, Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review
Dear Bluenoser_Min; Thank you for the review. All the staff here is happy to see the comment on there hard work to make sure everything is great for the guest that arrive here. We will be glad to see you again when you are in the area.

"warm pool, hot breakfast"

4
03/03/2016

This was a stop on the say to visit cousins. The access was easy off the freeway, parking was great, pool was warm, but no hot tub...breakfast was ample and hot; the gravy could have used a bit more meat for the biscuits/gravy - but it was hot and tasted delicious.

"Refreshing Stay!"

4
17/02/2016

After a terrible experience in Amarillo the night before, this hotel provided cleanliness and a comfort that we desperately needed while on the road. While it's location was a bit odd, not too far from a Chick-Fil-A, it felt tucked away from the highway enough where there wasn't a lot of noise. The bathroom was big and extremely well kept. The beds were comfortable but the blanket was the kind of fabric that slips off the bed in the middle of the night. The breakfast was comprehensive and in the front area which almost felt like its own little diner. Also, thank god for the pool! Perfect temp for a swim at night. All in all, we were very happy with our stay at this hotel and would absolutely stay here again on our way through town!

"enjoyable stay"

5
16/02/2016

We really enjoyed our stay at the B.W. Barsana hotel. The night manager was very friendly and helpful. The room was clean and nice. We spent a lot of time in the pool! It was great! Water temp was perfect and it was clean and well maintain.

"Good value for price"

4
11/02/2016

Overall this hotel is pretty average to above average. Nothing jumps off the page but nothing they do or provide would really downgrade the rating for it. I took advantage of a deal on kayak and got a room with 2 double beds for $76. Best deal you could get in OKC save going to one of those pay by the hour types. So easily a great value. Over all the hotel was very well kept and the decor was pleasant as I said everything very well put together just not extravagant. Room was well maintained and clean as well. Overall I would highly recommend this hotel as a quick 1 night stay or weekend stay where you don't plan to spend a bunch of time at the hotel just need a place to rest your head. Especially if you can get it at the price that I got it at.

"Outstanding Service!"

5
07/02/2016

Haven't had outstanding customer service like this in a long time! Very friendly staff, very helpful, and accommodating! The rooms were clean, and comfortable, the complimentary breakfast was hot, fresh, and lots of variety. Every staff member I walked passed, smiled, asked if I needed anything, and all were very friendly!

"EXCELLENT FACILITY and STAFF!! Great Bargain"

5
22/01/2016

Clean, sharp, beautifully decorated, well lit parking, feels SAFE. Wonderful staff, great amenities, CLOSE to major roadways but not right on the frontage. Definitely get your money's worth and then some!

"Perfect for our needs"

5
11/01/2016

We stayed at this hotel for 3 nights. My husband and I had a seminar and wanted to stay near the area. The area is quiet and has 2 other hotels around it. It also has a restaurant nearby. The rooms are clean, spacious, and quiet. They offer free breakfast which found very good--they include, eggs, sausage, yogurt, cereal, milk, toast, etc. Check in was quick and easy. All the workers were friendly and professional. I found the hotel to be quiet and the beds excellent. I had a good night's sleep. We will stay here again when we return for our business.

"Awesome!"

5
08/01/2016

We stayed here three nights. Check in was a breeze. Desk staff was courteous and very helpful. Rooms were beautiful and super clean. Full hot delicious breakfast every morning. You cannot beat the price anywhere. Great restaurants nearby. The Garage Burger Bar & Grill within walking distance was so delicious. Enjoyed our stay tremendously. Great safe area.

"Should be listed as motel not hotel"

2
30/12/2015

Luckily we only stayed for one night. No trash bags in trash cans, had a door to outside, I personally do not feel safe that way so should not be advertised as a hotel!! The man at the counter never even got up when we asked him questions. The fixtures were old and hallways looked as if they had not been vacuumed in quite a while! Would not recommend

"Location, location"

3
22/12/2015

The Bet Western Barsana is pretty average, service is friendly and competent. I stay here when traveling through OKC because of the location, close to great dinning (check out "The Garage" for a great burger) and Will Rogers Airport.

"Nice, quiet stay...."

4
17/12/2015

Needed a last minute hotel in this area. A search here showed nice price point with good reviews. Hotel was very quiet. Beds comfortable enough and room was very clean. Check in was quick and friendly staff. Free coffee, newspaper, and usual continental breakfast was nice as well. Nice exercise room as well was a plus for me. Indoor pool looked nice but did not use. Would stay here again.

"Home Away from Home"

5
17/12/2015

Always a pleasure staying at Best Western. When I travel I always stay at BW if close to my work location. I have never been disappointed.Always clean on comfortable. Nice breakfast for the price and the staff always pleasant to deal with. I also like reward program.

"Nice hotel!"

5
10/12/2015

This hotel was nice. The rooms were nice and easy to maintain the temperature (we've had a few lately that ran either too hot or too cold) and the beds were comfortable. I saw a review saying the beds were hard and I prefer a hard bed so keep that in mind. The room was quiet and spacious and the shower had excellent pressure. There is what appeared to be an excellent breakfast (waffle maker!) but I didn't wake up in time for it. Convenient to the interstate and downtown, I will definitely stay here next time through OKC.

GuestServicesPro, Front Office Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review
thank you for the kind review. The beds is always a hit or miss on guest. some love them hard other love them soft. We are glad they fit your prefence and were comfortable for your stay. We would love to see you again on your next trip to OKC

"Another Great Stay"

5
10/12/2015

It has been a while since I have been to OKC. As usual my stay was excellant mostly because of the staff and quality of the Best Western Barsana. As long as it is my choice I will not entertain any other hotel. That includes anywhere I go. Best Western will always be my first choice and the Barsana will be my OKC choice. I really like the privacy door to the parking lot on the first floor.

GuestServicesPro, Front Office Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review
I would like to thank you on behalf of the staff. They all try very hard to please all guest. adn Treat all guest like it is there new home away from home. I am glad we have achieved that with you and would love to see you come back.

"Affordable and clean"

5
10/12/2015

Large, bright rooms, very clean and affordable. They're doing some remodeling but it didn't affect our stay at all. Jerri at the front desk was helpful and friendly when we checked in. Convenient location in safe neighborhood.

GuestServicesPro, Front Office Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review
Dear Emma A, Jerri will be thrilled to see her name mentioned in a comment. We will let her read this. We would like to thank you for the time to fill this out. Yes we are doing some remodeling i am glad it didnt affect your stay. We are soon about to start on the rooms carpet and all. We hope to see you again once we have finsihed all the changes. Merry Christmas God bless.

"Hard beds"

3
26/11/2015

Just be prepared, the beds are very hard and uncomfortable, but everything else was fantastic. The staff was great, the breakfast was good, with a variety of foods to choose. The coffee was perfect. It was convenient.

GuestServicesPro, Front Office Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review
Thank you for the time you took to write a review. We are sorry the beds are hard for your taste. We do try to please all our guest to the best we can. I am glad to hear the staff treated you great, and the breakfast was good. We hope you would come back and see us. Happy Holidays.

"Awesome stay"

4
25/11/2015

This hotel was great, it was super clean the rooms were super trendy, and the staff was very friendly and accommodating. I will definitely put the word out to anyone in this area that you need to stay here at least one night. Oklahoma City was very quaint and the hotel is close to tons of stuff to do!

GuestServicesPro, Front Office Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review
Thank you very much. I am pleased to hear the staff treated you great, and the rooms were clean and trendy. We are in the process of remodeling the rooms starting next year. We hope you will come out and take a look at the new look once it is complete.

"Nice, Comfortable Hotel & Location"

5
16/11/2015

A group of three, including myself, stayed in the OKC area for a nearby concert. The hotel was easy to find during the day and at night, and is in a great location for access to nearby stores and restaurants, as well as the major highways to explore other parts of OKC. Exterior work was being completed on the hotel and has no effect on our stay whatsoever. The front desk receptionist was kind and very informative. I used a points voucher to check in and there were no complications and took only a few minutes Our 2nd floor room (2Q Suite) was right by the elevator and vending machines, which was convenient. There was a coffee machine, refrigerator, and microwave. The internet worked great on my laptop and was easy to connect to. Our entire stay was quiet and comfortable. I would definitely stay here again!

"As Good As It Gets"

5
14/11/2015

Very clean and well maintained hotel.I found the property to be very safe and modern. I was especially very impressed by the friendliness and professionalism shown by the GM and staff. I would highly recommend the BEST WESTERN PLUS Barsana Hotel & Suites to anyone looking for a nice place to rest one's head when in town.

"Very friendly, helpful staff"

4
08/11/2015

Had a stay of a couple of nights. Nice room. The staff at the counter when I checked in gave me a quiet room on the third floor away from the elevator and I didn't hear a thing either night. The hotel is very near the airport and convenient to the interstate. Easy for travel to Tinker, Norman or the city. Breakfast was nice, with wam bacon, eggs, potatoes and make your own waffles. The overnight shift was a little harder to work with. I called in after midnight to say we were delayed to hold our room. When we showed up the next day, our reservation had been moved, but the morning crew easily sorted it out. When we checked out, again in the very early hours, he was nowhere to be found, so I finally phoned the hotel and a minute later he arrived at the desk, but was unable to print a receipt. So have patience if dealing with them in the early dark hours. Otherwise, we had a great stay.

"Comfortable, Family Friendly"

5
07/11/2015

Although dogs are not allowed I have a medic alert dog that must stay with me at all times. The hotel has graciously allowed her to stay with me. The beds are very high,soft, and comfortable. The only noise was the crews doing the remodeling. They started at 7AM, lucilly I got up at 6 AM so the "noise" didn't bother me.

"Nice Property, Great Sleep"

4
29/10/2015

This is a really nice hotel located on the southwest side of Oklahoma City in a cluster of hotels situated on the I-240 bypass of downtown portion of the city. Although this is an older facility it was really clean and in very good condition for all the traffic it receives. The hotel was sold out the night we stayed but it was quiet and the internet was still fast. The room itself was very comfortable with a large big screen television, and the beds were outstanding, making for a great night's sleep. The staff was friendly and the breakfast was well stocked even though it was crowded in the lobby area. So why not a higher rating? The shower/tub handle was ready to fall off, the bathroom vent was irritatingly noisy, and there was some black mold in the tub sealant. These were all minor, but still not appropriate for the highest rating! We would not hesitate to stay there again.

"Great Stay"

5
21/10/2015

Great Stay, heated Indoor swimming pool, fitness center, business center , Clean rooms, good coffee, great helpful staff , offered express check-out, free parking, close to several restaurants and fed ex delivery offered and nearby

"Hospitality Rocks"

5
16/10/2015

A very clean and modern Best Western Plus. Was lefty very impressed by the service and hospitality. I especially appreciated the overall amenities that the property had to offer. Not a bad property to stay at when in the area.

"Had a great stay!"

5
15/10/2015

Had a great stay at the Best Western in Oklahoma City! The lady who checked me and was very helpful and efficient. Walking into the lobby I noticed that they had an indoor pool which is always a nice touch. My room was clean and comfortable. The next morning they had a nice-looking hot breakfast but because of my diet I only had fresh fruit. I would be happy to stay here again.

"Great Place to Stay"

5
13/10/2015

This is a great place to stay the night before our flight out. Not far from Will Rogers Airport. Person at front desk was friendly when checking in. Clean room. Left too early to have their breakfast. Overall we are happy with our stay.

"Best Western Plus, OKC"

4
01/10/2015

The young man at the front desk when we checked in was more friendly and helpful than usual, The room was nice and clean. the swimming pool was very small, but i used it. it was warm and clean. We opted to eat breakfast out due to crowd, noise, and looks of food.

GuestServicesPro, Front Office Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review
Dear 918lucky, Thank you for the kind words. Shane is a very good young man and he has a good altitude toward guest. We are glad to see he is still treating everyone really good and his service is great. We have been working on a breakfast over and over a lot. it is something that we are trying our best to get right but its still a work in progress. WE are glad you liked your stay and would love to see you back on your next trip.

"Oklahoma City Best western"

5
02/09/2015

The room was very clean,bed was comfortable. Pool was indoor ,, had a shower and restroom in pool area that was convenient. Hotel staff was friendly. Breakfast had many options , the employee working the breakfast area( Martha, I think) was really sweet. It was a bit cumbersome to get to hotel not directly off of highway. Road work on side streets getting to hotel was a small nuisance-of course not hotels fault. The hotel was kept up nicely and it was quiet at night. Also hotel had covered awning on entrance that was helpful due to raining when we checked out ,we could load suitcases and I was on crutches ,so I didn't rained on when I was getting in car :)

GuestServicesPro, Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review
Dear blondejaye, I will let Martha the breakfast attendant see what you said about her. I know she will be thrilled that she got a compliment on TripAdvisor. We are glad you enjoyed your stay here at the Best Western and would love to see you again on your next trip to OKC.

"Very nice hotel"

5
28/08/2015

Can't say enough for the stay at this hotel. Everything was great. I did ask for a room on the top floor and away from the highway and it was very quiet. Beds are super comfortable and I am picky. Great location. Easy to get to. Lots of restaurants around. Breakfast was great. Staff very helpful.

GuestServicesPro, General Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review
Dear Roxanne H, Thank you for the comments. We do try hard to please all our guest to make their stay a wonderful experience as possible. We are glad we achieved that and would love to have you and your family stay again.

"Our BW experience in Oklahoma City."

5
26/08/2015

The motel was a bit hard to locate, but worth it as it was quiet and very peaceful. Staff and facility were excellent. Parking was close and easy. Breakfast was as good as any we encounter in travel in motels.

GuestServicesPro, Front Office Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review
Dear Mary, Thank you for the kind words. We enjoyed the time you and your family stayed with us and be glad to see you again.

"Best Western Plus Barsan Hotel & Suites, Oklahoma"

5
13/08/2015

This hotel was very clean and staff were very friendly and helpful. There are alot of eating locations right by and was very centrally located for where we were all going. Pool was small but kids still had fun.

GuestServicesPro, Front Office Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review
Dear ShariBrandvold, We are glad your family enjoyed your stay. We are glad the kids loved the pool. We would like to thank you for taking you time out to fill out this comment on Trip Advisor. If your ever back in OKC please come give us a visit.