Best Western Plus Morristown Conference Center Hotel,  Morristown

4.5/5  - based on 475 guest reviews.
130 Cracker Road, 37813, Morristown, United States - See map
+1 423 587 2400 +1 423 581 7344

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> Room 1

1 adult

 

Hotel advantages

  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
TripAdvisor Traveler Rating
based on 477 traveler reviews
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Conveniently located near Interstate 81 and US Highway 25E at Exit 8, right, then right at the light. The Best Western Plus Morristown Conference Center Hotel is perfect for business and leisure travelers alike with all non-smoking guest rooms. Near this award winning Morristown hotel, guests will find something for everyone. From outdoor adventure at Panther Creek State Park to events at Walters State Community College, NASCAR® races in nearby Bristol, fishing and boating on Douglas and Cherokee lakes or cheering for your favorite at local sports tournaments - the area is yours to explore. There's also plenty of shopping at College Square Mall near the hotel - a local favorite. Inside each guest room you will find all the comforts of home and the thoughtful touches the Best Western brand is known for. Amenities at this hotel include a complimentary hot breakfast each morning, an on-site fitness center, a guest laundry, and microwaves and refrigerators in every room. Guests enjoy Institute Swiss® brand toiletries that include shampoo, conditioner, lotion, mouthwash, face and body soaps, and shower caps in every room. Pets are also welcome at this pet friendly hotel with a nominal fee. Guests traveling to the area on business will appreciate the ample conference space and our 24-hour business center at the Best Western Plus Morristown Conference Center Hotel as well as the close proximity to local businesses and industrial parks. Within a short drive you will find well-known businesses like Mahle, Lear, Meritor, G. E. , International Paper, Wallace Hardware, OTICS USA, Koch Foods, Rich's Products, Albea Cosmetics, Colgate, and Inteplast Corporation just to name a few. Guests enjoy a complimentary weekday USA Today newspaper and free local and toll-free calls. Make your next trip to Morristown, Tennessee unforgettable with a stay at the Best Western Plus Morristown Conference Center Hotel. Make your reservation today and save!

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Room 1

Guest reviews


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based on 477 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
314
Verygood
 
126
Medium
 
28
Poor
 
3
Horrible
 
6
Business Business 95
Couples Couples 110
Family Family 179
Friends getaway Friends getaway 27
Solo travel Solo travel 44
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Plus Morristown Conference Center Hotel,Morristown
  • 4
    « One night Stay »

    The hotel was nice and comfortable. It was nothing special but for the price it was well worth it. My family stops here a lot on our drives up the east coast and this best western is always consistently good.

    5
    « Great place to stay »

    I often stay at this hotel while I'm in town for work. If not at this hotel, I go to the best western in Cookeville Tn. Either way it is a win, win. Great parking, great rooms, great staff. It is well worth the money.

    5
    « Family Reunion »

    Very friendly people. Very clean room, with balconies facing the Smokies. Hair dryers in the room. Ironing board and iron. Beautiful bathroom with lotions, shampoo, conditioner. Everything that anyone could need!

    5
    « The best best western »

    The best best western I have stayed at this year Rooms are clean with easy access for my pet Breakfast has many selections and always fresh Moving from jersey to Tennessee and this place is so nice I keep coming here on each trip I make

    4
    « good night sleep »

    A very good hotel with dark window covering and quiet. Convenient on/off from highway but still a quiet night of sleep. Comfortable room and decent breakfast. the front desk was very cordial and for the other guests that were checking in at the same time very accommodating with requests.

    4
    « Highly Recommend »

    Our family stayed in 4 different BW hotels during this trip and this one was our fav. The price, the location, the view, the breakfast options, comfort of the beds, friendliness of staff all come highly recommended from this family of 4. We'll go back if in the area again.

    5
    « Business traveler »

    This is a very nice property with a very helpful staff. Walking distance to cracker barrel. Great breakfast. Clean rooms. Good water pressure. Right off the interstate and highway 25.Gas and convenient stores near by.

    4
    « Relaxing in Morristown »

    I stayed at this property Wed Feb 7 2018, I think room 330, in adjacent building. Charity was very professional at the check in. Excellent right off interstate, couple of service stations and restaurants close. Room was neat. No issues, I would stay again.

    5
    « Clean and comfortable »

    We stayed for 3 nights. Room was clean, bed was comfortable, breakfast was good, and the staff was very friendly and accommodating. We have stayed in other Best Westerns that were complete crap holes in crap areas. Had this one not been exceptional, we would have written off the chain. We have learned to stay only at a ?plus? for now on. It's worth the extra money.

    5
    « Great place to stop for the night »

    Very convenient to highway...clean room...allows dogs...nice dog run area...friendly staff. All you can ask for in a room for the night! I loved their Christmas decorations - really a nice touch for weary travelers! Breakfast buffet was great too!

  • 5
    « Great Property »

    I have now stayed at this property 3 or 4 times and it is consistently a pleasurable experience. Friendly competent staff. Very clean and well maintained property, Spacious clean rooms and a very nice breakfast.

    5
    « R&K »

    This Best Western is an exceptional hotel. Although it is a PLUS hotel, you wouldn't believe it after staying here - you would probably think it was the Waldorf . You won't go wrong staying here. I expect superior service & I get that at BW Plus Morristown TN.

    5
    « Excellent option for Morristown, TN »

    I use this hotel/conference center when traveling between northern Virginia and northwest GA via US 81 through Tennessee. It is an excellent hotel with caring staff. I especially like the way they welcome my dogs!

    5
    « Morristown BW »

    Another great stay at this hotel while traveling from NJ to MS. The beds are the best and breakfast is an added bonus prior to getting back on the road. The room is always clean and great coffee in room and at breakfast.

    3
    « A GOOD NIGHT'S SLEEP »

    This was a nice motel for the night. The lobby was decorated nicely. The receptionist was friendly & helpful. The little drawback was it was an older place, but nicely furnished. The building area itself was in two sections. Our room was in one building and the breakfast area was in another building.

    5
    « This is a super nice hotel »

    They do everything right. The main areas are pleasant and clean, as was my room. The shower was great; the TV has a guide (channel 15). There is a guest laundry! The pool and hot tub are awesome. Everything to love about staying here.

    4
    « Perfect stay from FL with pet »

    For those traveling with pets you know how difficult it is to find a nice clean place to stay. This is one of the best hotels for a reasonable overnight cost that we have ever stayed in. They take pets for just an additional $20. Nice area to walk and/or play with your pet including a dog waste station. Room was very clean, comfortable bed, and a decent breakfast. We would definitely stay here again.

    5
    « Great stay. »

    Honestly my stay was before Christmas 2016, but my experience was excellent. The price was more than reasonable, room was clean, bed was very comfortable after driving from Flint, MI, so I got a great night's sleep. The next morning I expected a cereal and toast style breakfast. Never been so happy to be wrong. Waffles, bagels, eggs, bacon, biscuits and gravy, OJ and apple juice, fresh hot coffee, homestyle potatos, and yes also a good selection of cold breakfast options. Moving to Georgia in 4 days, will be staying a night here on the way. The only slight downside is the $20 pet fee. Would be nice if they dropped it to $10, but I also understand that it helps keep it from becoming a zoo. It wouldn't be much of a conference center if aunt Gertrude has 15 cats wandering around (just a stereotypical metaphor, to give a mental image). Overall, I was thoroughly impressed. Alot of $100+/night places won't allow pets, but here, least expensive room with pet fee is around $110. I highly recommend this establishment if you are traveling past or staying near Morristown, TN. The great complimentary breakfast first thing in the morning, will put a smile on your face and the staff will make you want to forget all the other hotels in the area.

    5
    « Great Value and Location »

    Staff were very friendly, variety of breakfast items and setup of breakfast area were great. The rooms were laid out well and HVAC worked well and most importantly, weren't too loud. I would not that this is a pet-friendly hotel but I only heard a dog barking once.

    5
    « Love, love, love this hotel »

    We stay at this hotel whenever we are in Morristown. We just love the breakfast, the beds, the people....all of it. GREAT place if you are traveling with a pet. They have a very large area for pet walking.

  • 5
    « Excellent pet-friendly stay »

    We booked on line at the last minute when we decided to not keep driving on a long trip. A really nice Best Western, we got a great room on the first floor so we could let out our dogs. Very clean and comfortable. The pups concur.

    4
    « Nice stay »

    Booked a weekend stay in a standard two bed room for my family and I. Hotel is right off of I-81 at Morristown at Hwy 25. Nice room and larger bathroom. Free breakfast included scrambled eggs, biscuits, gravy, pancake waffles and regular waffles with fruit topping and whipped cream. Typical other breakfast drinks and foods. The front desk lobby and breakfast are in a seperate building. No indoor pool / hot tub, but they do have a exercise room. Free WIFI.

    4
    « Nice Place »

    Beautiful fairly new hotel with friendly staff, comfortable room and nice breakfast. Extremely clean with updated decor. Adequate towels, extra blanket and pillows already in the room was a plus. Clean easily accessible laundry and fitness area. The only downfall was having to go outside to access the lobby and breakfast. Great value for the stay.

    5
    « Cheer Competition Weekend »

    Some of our members of our cheer team stayed here before our competition ... our girls got ready in the conference center the following day ... the hotel was nice and clean ... front office staff was amazing ... front office supervisor i believe Valerie was her name was amazing ... she was courteous and helped with everything we needed ... give that woman a raise!!! ... this was my first time staying at a best western ... would definately stay again!

    4
    « Good service but thin walls and noisy »

    The sound of the freeway was so loud that I asked to have a different room, that was immediately provided without question evethough I had already used the bed. Unfortunately the new room had a ground floor window next to an overhang where approx 12 beer drinking tractor pull participants were busy guffawing. So the noise level was pretty much the same.

    4
    « A great place to stay in Morristown »

    One of the great things about Best Western hotels is that they are generally very consistent from one to another. Not a lot of surprises, just a clean comfortable stay. This one is no different. Although it's a little older hotel it's been updated nicely with all the features you expect to see in a room these days. It was clean and quiet and is easy to access from the interstate. It also has plenty of room for truck parking if you're pulling a trailer or even in a semi truck. The only two downsides I found in my stay we're minor. 1 - my bathroom was extremely small. It's plenty big enough to move around in but definitely only one person will be in there at a time. 2 - during peak time the wifi slowed down. It was still much better than what you get sometimes in other hotels but if you plan on watching Netflix it may not go smoothly if it's around 9 pm or so. Overall I wouldn't let those two things affect your decision to stay. I will definitely be back.

    4
    « Nice, but noisy on back side »

    Nice room and it had a balcony, which was cool. But the room is on the back side of the building, where you hear all of the highway traffic noise. The balcony doors are not very effective at keeping the noise out. I still had a decent night's sleep, tho. Might be an issue for light sleepers. Also, the refrigerator was turned off, so I had to crank it to the max to speed up getting it cold. Not a big deal, but someone should have checked it.

    5
    « Very Nice and Relaxing »

    Not often do I get to relax around on business but this location gives me just that. Great view with mountains all around, great breakfast and nearby restaurants. Friendly and helpful staff, and good coffee. Rooms available with balconies, nice outdoor pool, clean fitness area, plenty of walking area onsite.

    4
    « Nice hotel »

    The hotel is nice and it is centrally located, the staff is friendly and helpful. The rooms are nicely decorated and clean. If the weather had been warmer the pool area looked inviting. Breakfast was average.

    5
    « A good night sleep »

    This was the best stay I've had in a hotel. I highly recommend this facility. The Staff were very polite and helpful with what I needed. The room was very clean and there was parking for big trucks here.

  • 5
    « Best Western Morristown, Tn »

    The beds were very comfortable . A great breakfast. was available. The staff was extremely helpful and friendly. .This was second time in 4 months we stayed here. Will definitly stay here again if need a room in the area.

    5
    « Best Western Plus »

    Beautiful hotel! We had a double bed standard room. The room was large in size when compared to other hotels. The complimentary breakfast was well seasoned and they served the best hotel coffee I ever tasted. Staff was very friendly. From the front desk to the housekeepers that worked this weekend on the 3rd floor. I would absolutely stay there again!

    4
    « OK - Old style, updated nicely. »

    Nothing really wrong here. Rooms were nice, bathrooms fine. Nice, comfortable lobby. Breakfast was very good and breakfast room really nice. Very old, very slow elevator and no connection from room to lobby and breakfast. Must drive into Morristown, about seven miles, for a restaurant with a bar. Cracker Barrel right next door however.

    5
    « Excellent hotel »

    Hotel was super nice, very clean and upgraded. Service was excellent. Great breakfast, super nice rooms. Gave us a whole new impression of the Best Western chain. We will definitely stay at the Best Western locations in the future. Great value for the cost.

    4
    « Good night stay »

    Good night stay for a business trip, plenty of good resturants around. Nice clean hotel, great breakfast. Friendly staff. close to the mall and plenty of shopping. Also real close to the mountains and lakes for fishing.

    5
    « Nice.. »

    My Husband and I stay at Best Western hotels at least 3 times a week, and this is a very nice BW. It's an older building, but it's a nice one. The bed was ok, a little hard for my liking, but it's ok. The a.c. blows cold, until it's bedtime, it's like they have a switch at the front desk to turn the compressors off after 10pm.(like they used to have many years ago, to save money). It did get a little stuffy in the room because the compressor stopped coming on until we woke up at 5am. We will stay here again. But we will bring our little fan. The staff was very friendly. We did not have the breakfast.

    5
    « best western »

    Friendly and super clean. There was a confusion on my reservation which was corrected immediately. I have stayed here many times and never disappointing, if you have pets it's a must stay. I love the balconies to look out at the mountains It is close to several restaurants.

    4
    « Return To Morristown »

    This was my second stay at Morristown Best Western in Tennessee. Each time I have found the hotel to be very attractive; rooms clean, comfortable and well appointed, staff very friendly and helpful and the breakfast hot and tasty. If there is one thing that could be improved, it would be the breakfast. Increasing the number of choices would set this hotel apart.

    5
    « Our "go-to" hotel for this area. »

    We have stayed at this hotel several times over the past 5-6 years when visiting family. It is always clean, in good repair, has friendly staff and a good breakfast offering included. The only problem we have ever run into was a slower than usual internet connection. It works for usual email, Facebook, articles, etc., but is slow for video options. I noticed this visit that they have a chair lift available for the (outdoor) pool!! That is a great option (although I don't need it) for those who might need this assistance. A nice stay, as usual.

    5
    « Good Stay »

    Excellent, will stay there again, good staff, good breakfast, good location. Quiet, slept well. Good breakfast, clean facilities. Friendly staff, easy check in, easy check out. Good weather, pretty landscaping

  • 5
    « Blue Ridge Ride to TN »

    My overall experience staying at Best Western Plus Morristown Conference Center Hotel was wonderful. The room was very clean; bed very comfortable; staff very friendly and accomidating. The facility had everything my motorcycle riding partner and I required being away from home.

    5
    « Much nicer than I expected »

    I had not been at a BW in many years,however, this was arranged for me by my employer, and I was pleasantly surprised by my experience at this hotel for this stay! The hotel is nicely updated, has upscale amenities, a comfortable bed, large, clean, room, which was very comfortable, and offered a nice selection at breakfast in a large dining room. Highly recommend

    5
    « AAA+++ »

    A+ Hotel. Great staff who does their job well! Great location and rooms are very nice with ammenities! Very professional staff who will go out of their way to help. This hotel aims to please the guest!

    5
    « Great place to stay and pet friendly »

    Outstanding, well priced, clean, close to attractions. Plenty of places to eat on or near hotel. Great breakfast and facility is well laid out. The Hotel is far enough off the highway to limit traffic noise. So it is quite and has great views of the Smokey Mountains with outstanding sunrises and sunsets.

    4
    « Worth the price »

    We stayed one night. Our room was clean, linens were nice. Shower was great! It is a Best Western so the air conditioner is very noisy and it's not luxurious but it's worth the price. Free breakfast, scrambled eggs, fruit cup and yogurt selection were good. Coffee not so good.

    5
    « Nice Place »

    Very nice hotel with an excellent view, very nice outdoor swimming pool area, good breakfast and comfortable clean rooms and beds, also is pet friendly and has a nice walking area for taking your dog out! Staff was also very friendly and helpful.

    4
    « Nothing but Familiar »

    I've stayed at the Morristown facility many times in the past and it's comfortable and familiar. I don't always remember faces but I do remember that the staff at the desk have always been helpful. After spending the night, it occurred to me that one of the things that helped with my sleep was the type of pillows in the room. They were small and soft. That worked for me.

    5
    « FABULOUS!! WELL MAINTAINED Super clean »

    Very well maintained. We thought it was a brand new hotel when we pulled up. At check in we were told it was built in the 1980's WOW so hard to believe!! The bed was fabulous & comfortable. Room was super clean & large. Grounds are beautiful as was inside of hotel. The only thing that dated it at all was the bathroom, a tad small but will not discount for that. Had a great big nice shower head with lots of pressure. Breakfast was like a restaurant. Plenty of room to sit with many tables. Very good selection, eggs, sausage waffles, cereal yogurts, oatmeal.

    4
    « Convenient hotel at a good value »

    Quick check in, good breakfast, clean, comfortable room, great pool to relax at in season, convenient to interstate, friendly staff. Recommended for business or pleasure. Stayed there three times and have always been pleased.

    5
    « stellar sleep experience »

    Exceptionally friendly staff, easy check in and check out, modern and comfortable beds, super clean rooms, the best hotel breakfast I've ever had, and a very safe and quiet location. Right off of highway 81 just east of Knoxville, with easy access on and off. Cracker Barrel restaurant right next door, but the breakfast at the hotel was so good we did not need it!

  • 5
    « Great value »

    Clean hotel with friendly staff conveniently located right off I-81. Close to Cumberland National Historic Site and Knoxville. Rooms are large. Beds are comfortable. WiFi is reliable. Breakfast area is large and bright.

    3
    « good value »

    The rooms are not the most up to date. However, the pool is great! If you are in the area for an event, I would stay here again. We have stayed with our family here for a horse show and the location was perfect.

    4
    « Clean and Friendly »

    Excellent value for the money. Friendly staff and clean room. Outdoor pool was clean. Only downside, no hot tub if you like to relax in the hot tub. They do have a kiddie pool and handicap accessible pool. Breakfast was good - similar to most other full breakfasts available. Bathroom was small, but very clean.

    5
    « Always a wonderful place to stay »

    We come here twice to three times a year for horse shows. The hotel is clean, quiet, wonderful breakfast, courteous staff and decent parking. Never have had a problem with anything. Cracker Barrel is within walking distance, the hotel's breakfast is always sufficient for anyone's appetite.

    4
    « Best Western Plus Morristown, Tn. »

    This is a very nice hotel located right off of the interstate, and is always clean and the staff is very friendly .and helpful. They have a beautiful Lobby and a great breakfast. They have a beautiful pool and kiddie pool with plenty of Lounge chairs, and umbrella tables and chairs.

    4
    « Wonderful pet friendly hotel! »

    I was pleasantly surprised at how nice this Best Western was. It was pet friendly - which is why we stayed there - and it was so nice - it was clean, the staff was very nice, they even had treats for the dogs!

    5
    « Great Place to Stay. »

    We stay at this hotel at least twice a year as we travel. It is an excellent place for a stopover. The facility is clean and up to date, the staff is most helpful, the breakfast is great, and you just can't ask fo more.

    5
    « Great Hotel! »

    Highly recommend this hotel. I have no negative comments. The breakfast area décor was impressive. Usual breakfast items but were fresh. Staff was very professional and friendly. Even thought it is located near an interstate the room was quiet.

    5
    « Can't beat this in Eastern TN »

    We love staying at this hotel. It is close to the Internet, has great folks that provide superb customer service, and the best breakfast you will ever get at a hotel. If you have a pet, there is a large mown yard in back of the hotel.

    5
    « My stay at BW »

    A good place to stay. I especially appreciated the security provided by the locked facility requiring the use of my key card for entry. The breakfast was very good. The only thing that was a little bothersome was the ac unit was a bit noisy when the compressor was running.

  • 5
    « Best Best Western Ever!!! »

    Great friendly Staff - all enjoying their job. Our queen suite had a private balcony with a view of the Great Smoky Mountains. Free breakfast was good, but skip the oatmeal. By the way, this BW is next door to a Cracker Barrel restaurant. Besides the friendly staff and the absolutely wonderful suite, this BW accepted our family dog to stay with us for an additional $20. Bottom line: Stay in this hotel!

    4
    « Clean, very good value and convenient to the interstate »

    We stayed one night on our way to New England. Very good value for the money. Clean and comfortable. No noise and very safe. Welcoming staff. Breakfast was fine. We stay in hotels often always at National chains. This was a very nice Best Western and we would stay again.

    5
    « Pleasant stay »

    Clean, comfortable hotel close to interstate. Will return again. Enjoyed the stay. The breakfast was good. Staff was helpful. Housecleaning was very helpful. I stay in the Morristown area a lot and this is the best choice of lodging.

    4
    « Great Best Western in Morristown »

    I really recommend this hotel, it is really clean, very friendly staff, good breakfast, within walking distance from a Cracker Barrel Old Country Store, short drive to the parks, Panther Creek and the Great Smoky Mountains. It has a swimming pool. The rooms are outdated, they could use a good reno but overall it is fine.

    5
    « Bed Western Morristown Conference Center »

    I always stay at this Best Western when I travel to Alabama. It's very clean and comfortable and the staff is very accommodating and friendly. There is an outdoor pool and they serve breakfast and have coffee available at the front desk. They have smoke free and pet free rooms and is within close proximity of the highway so you can get off and back on easily.

    5
    « Comfortable room, affordable price »

    Comfortable, clean room at an affordable price. Good location. Decent breakfast, with Gluten Free options upon request (although I didn't see the sign until after I had already had breakfast). I was happy with my decision to stay at this location.

    5
    « Great hotel, service & breakfast »

    The room was beautiful, everything in working order, the breakfast was delicious and staff were great. The pool was a nice plus. Close to gatlinburg and pigeon forge. Beautiful mountains all around! Definitely recommend!

    2
    « not pet friendly »

    management said cant leave pet in crate in room when not in room! reservation, online doesn't have a way except comments to say pet friendly room. manager threaten to charge a $200 fee for not telling them at check in about having pets

    5
    « Great Hotel »

    Stayed one night on a trip across the country. The hotel seems newly renovated. The staff was nice. Large rooms. It is right off I-81 which is great for traveling. It used to have a small patio connected to the room so the customers could walk out onto it. This has been blocked by a bar wedged into each side of the door so the door does not open. I am not bothered by a hotel room that has direct access to the outside but I know some people do not care for it. Pet friendly.

    4
    « Relaxing »

    Everyone was friendly and helpful. Room was great and clean. It was stormy outside and yet they still had a room. The breakfast room was clean and had a nice selection. We would definitely stay there again

  • 5
    « Great Hotel »

    This hotel has it all, a great staff, a great pool, a clean hotel, and a great location right by the interstate. If I am ever in the area again , I will definitely stay there again. When having breakfast ask for Jane she was wonderful.

    5
    « Always a great stay »

    Overnight at the BW Morristown TN everytime on my way to Dallas TX. Steve from the front desk is on point all the time. Fast check in , great rooms and great breakfast ( good variety of food ). You can't go wrong !!!!

    4
    « Great place to stop for the night »

    We stayed here one night passing through the area. The rooms were comfortable and nicely appointed. The bed was very comfortable. The bathroom had nice decor, but the vanity is not great for 2 people - small counter area. We made it work. The rooms have fridges, coffee pots and plenty of electrical outlets. The breakfast was good, replenished often and tasted fresh. Would stay here again.

    4
    « Great except for mattress »

    Very nice clean room, awesome high shower head (for us tall folks). Has in room fridge and coffee maker. Only complaint was thd uncomfortable beds. Free hot breakfast was alright (skip the cold bacon). Had waffle maker with chocolate chip batter, which my daughter liked.

    5
    « Nice and easy place to stay »

    Hotel was clean and the staff were very friendly and helpful. The room was clean and even had a balcony which are becoming rare. Very clean and well lit parking lot. Breakfast was good with scrambled eggs and sausage with lots of cereal choices. Also exactly in the same parking lot is a Cracker Barrel so you don't need to drive to dinner if you like eating there. Overall it was a nice stay for my first time in a Best Western. Large outdoor pool.

    5
    « Pleasant »

    Very comfortable and peaceful hotel with nice views. Everyone at the hotel was very helpful. The breakfast is one of the best hot breakfasts I've had at a hotel. Only downfall was the pool wasn't open yet :(

    4
    « Good but pricey »

    Upon entering the hotel, we were greeted with a smile. The price for the two of us seniors was quoted at $109.00 so when I inquired about discounts, we got the AARP discount to bring the price down to $95.00. The hotel is clean and well kept. Although a bit on the pricey side, I felt the soft towels and comfortable bed were almost worth it. I would recommend this hotel to tired travelers. I was able to connect to the WiFi and complete my business with confidence.

    4
    « An older hotel, but nicely renovated »

    I know why the Best Western Plus in Morristown, TN is the highest rated on Trip Advisor, it is a great facility. The room was nicely renovated and very clean and comfortable. The staff at check-in and check-out were very pleasant. The breakfast was delicious. A great hotel at a great value.

    5
    « Morristown BW »

    Staff are so friendly here. Pets are welcome and the breakfast is very good. I have used this hotel many times coming and going from New Jersey. It has always been clean, comfortable and convenient. There is a fridge, microwave and good coffee in every room.

    5
    « Quick stay, but affordable. »

    Had to catch a hotel for a night travel spot. It was great. The free breakfast was a plus. The check in was quick and accurate. The receptionist was friendly and quick. The breakfast was more than just continental, full service eggs gravy bacon etc. The breakfast attendant was the sweetest. I am a new best western rewards used it. Ill definitely be using Best Western agian.

  • 5
    « Quality near the Smokies »

    Well-renovated facility, great personnel, reasonable price - a pleasant surprise so near the Smokies. Breakfast room has fabulous panelling, like an English manor house. Lots of roomy parking. Had a bit of an uncontrollable issue that was handled quickly, gracefully, professionally.

    5
    « Busy day »

    Morristown B/W has been a good stopping point for me. The outside is always clean so it will give you a good feeling about staying there. The staff is always top notch with a smile. The rooms are comfortable and breakfast is always good.

    5
    « On the way to NOLA »

    What a great place to stop over while traveling. Our room had a small balcony. Room is nicely decorated with a really nice bath and entrance hallway. Another Best Western that added to make our trip more comfortable. Everything was clean and well kept. Towels nicely presented with all the nice toiletries. Close to highway and has a Cracker Barrel across the street. Room was quiet and the beds were comfortable. Breakfast was great and included the full range of biscuits eggs etc. A nice big dining area as well. Highly recommend and is a great value.

    5
    « Excellent stop-over hotel »

    The Best Western Morristown Conference Center Hotel is staffed with very friendly, helpful people. The rooms were very clean, nice, and smelled fresh. It was a very relaxing stay. It is right next door to a Cracker Barrel too, which makes eating meals convenient. The hotel also has a good hot breakfast with waffles, muffins, eggs, gravy, biscuits, fresh fruit, cereal, milk, milk substitute (Almond Milk), juices, coffee and tea and everything you would want for a morning meal.

    4
    « Enjoyable stay. »

    I stay at hotels pretty much weekly. And this is one of the better hotels I've stayed at. It is nothing extravagant but it was clean well kept and quiet. The bathroom was nice and clean and the bed was comfortable. I would definitely stay here again. And this was my second time here.

    5
    « Loved this hotel! »

    I would definitely recommend this hotel to anyone. It has beautiful views of the Smokies. It was super clean, the breakfast was really good and I felt very safe there. It was also great that they allowed pets since I was traveling with my dog.

    5
    « Best night sleep! Wonderful staff »

    I felt comfortable, safe, and cared for. I opened the balcony door at night to enjoy fresh air. Great selection of TV channels to help me wind down after a hectic day. When in the area, I will always stay at this hotel.

    5
    « Great stay »

    I travel for work and always find the Best Western has the best value for the night stay the rooms are comfortable at this location the breakfast area was spotless and very inviting the friendly morning staff welcome me with a smile and a good morning the food was warm and delicious the high speed internet worked seamlessly I was able to stream movies without any buffering this is always an issue at most cheap inexpensive hotels I did not have that at this location the staff was very friendly from the moment I arrived until I checked out I would definitely recommend this hotel if you're in the area and I would stay there again if I'm in the area

    4
    « Alabama bound »

    My sister and I were passing through enroute to Alabama .This hotle was the best of the five we stayed in on our total trip.Very pleased with our stay.The buffet breakfast that was provided in the morning was a very pleasant surprise and well done.

    5
    « A Wonderful Place To Stay »

    My husband and I and our little dog needed a pet friendly place to stay on our way home from Arizona. We were given a room on the first floor facing the back of the hotel. You couldn't ask for a more peaceful atmosphere. We could see the mountains and the highway, but it was not noisy. There was lots of room to walk our dog and very little traffic, except for the people who were parking their cars for their hotel stay. You could hear the robins singing and other birds in the back and it was very clean in the pet walking area and all around the hotel. You can walk to the Cracker Barrel nearby. If the weather is good, there is a small area behind the rooms on the first floor that are facing the back that has 2 chairs and a small table to just relax and enjoy the scenery. The room we had was very comfortable. The bed was comfy and the TV selector had a cardboard like cover for sanitation that was nice. Breakfast was excellent. You can dine in the area past the lobby if you want or take what you like, and have breakfast in your room. There was a good selection for breakfast. I can't remember all that was served there, but there were: scrambled eggs, and bacon, waffles you could make, sausage, and different breads for toast. You will not be disappointed with your stay here. A lovely hotel.

  • 4
    « Excellent place to rest and unwind »

    This is a place I would highly recommend it for anyone to stay. The rooms were very clean and most excellent was the morning breakfast with so much to choose from. I will stay there again. It's not a real easy access but if you pay attention you will find the hotel. You will have to drive and wind around back to the hotel

    5
    « The perfect find! »

    Wonderful staff. Had a doggy bag for our pooch. Room was very clean as was bathroom. We always check sheets and mattress and they were pristine. We spent 2 nights and the cleaning staff didn't bother us due to a door hanger they developed to leave on your door the night before stating what you needed. Hot breakfast was delish. Sliding glass doors to patio were perfect for dog walks. Had chairs and table on patio. Perfect for sitting outside. Pool was closed due to season but very large, clean pool area with hot tub. Will def stay here again!

    5
    « Excellence »

    This stay was excellent in every way. From check in to departure, we were greeted with professionalism. Recommend this location to anyone heading to Tennessee. Slept without any interruptions and breakfast was exceptional.

    3
    « Too noisy »

    We were near an external door, an ice machine and a walkway to an upper floor. It was very noisy. There were also quite a few pets, and that created distractions. We chose this hotel based on it being pet friendly and near the Morristown festival. We planned to stay another night, but checked out after the first sleepless night.

    5
    « Great Hotel »

    Very clean well maintained hotel. Very friendly staff. Location was a little tricky, because the road leading to hotel was hard to miss. We will keep this hotel in mind since we travel to Gatlinburg several times a year to visit family.

    4
    « great night »

    I love the check in process to the check out process. This hotel is a great hotel. I loved the staff and the location. I will more than likely stay at this hotel in the near future; hence I seem to come that way every other week.

    5
    « Lucky find »

    Very difficult today to find a hotel that really impresses you completely. This hotel does it, down to the cleanliness. Only problem is pool area should remain open to guests much longer than Labor Day.

    4
    « Good stay »

    We stay here every august for horse shows. It's kind of expensive and the rates are always higher during show season but it's a large hotel next door to cracker barrell and this is where everybody stays. Has a pool for the kids and lots of parking. Good value

    4
    « Very nice hotel »

    This hotel has a nice outdoor pool, which is rare these days. We were not able to use it as we were just passing thru, but we will definitely consider next trip. The rooms were clean and the bed was comfortable. The complementary breakfast had a lot of choices including biscuits and gravy.

    4
    « Balcony! »

    We were overall very pleased with this BW. I had no idea the room would have a balcony and it was very nice to be able to get fresh air and hear the birds singing in the morning and eat our breakfast out there. The room was very comfortable with one queen bed and a nice sitting area with a couch. The bathroom was tiny but the shower worked well. The wifi also worked well. Very good use of space tin the room and plenty for storage space. The screen door on the balcony came off the tracks and needed to be fixed. The room keys did not work well to get into the building from the outside. It was odd that the exterior doors were always locked, even in the daytime. There was road noise as we were not far from the interstate. It did not bother us and we were so glad to have the door open, it was worth the low hum from the traffic. I used the fitness room and the TV did not work. Maintenance tried to fix it but concluded the TV set needed to be replaced. The bike seat swiveled while I was riding the bike, rather annoying. They had free weights, a bench, treadmill and cross trainer. The bike was really in poor shape. Breakfast was the usual motel fare. They did have oatmeal, but it was watery and not hot. The in-room coffee was good when made double strength, but the coffee at the breakfast bar was horribly weak. Front desk folks were friendly and quite competent. We definitely recommend this BW and wish more were as nice as this one.

  • 5
    « Clean, Comfortable outstanding staff. »

    This is the best Best Western I have ever stayed at. Being a snowbird and a pet owner I stay at many Best Westerns but this one was the nicest of them all. Update and so Clean. Rooms were beautiful with a great shower, soft closing doors, Balcony and very quiet. Staff were very friendly and went out of their way to accommodate me when I left a bag in my room. Outstanding...

    5
    « stranded »

    one of the best, Best Westerns I have stayed at, very friendly saff, grounds well mantained, rooms very clean, no odors. Breakfast was not the same old stuff everyday, next door to Cracker Barrel. very little road noise.

    5
    « Best Suite ever »

    This has to be the best hotel I have stayed at in a long time. Kind of awkward drive to get up on the hill and get in the hotel since the lobby is not "in with the rooms". Breakfast is great, better than most, lots of choices and hot food daily. Room is very nice. Full size refrigerator and stove top and microwave. I travel for work and I have stayed here twice. I will be back. I will drive a few extra miles to stay here instead of somewhere else.

    5
    « Evacuation Saty »

    We stayed here six days after being evacuated from the SC coast, my husband and I and our two 90 year old mothers. Everything about the stay was great. We arrived early and were allowed early check-in to two adjoining rooms. Originally we booked our stay for only three nights, but ended up having to extend because we could not return to our home. They managed to keep us in the same rooms for the whole time. The rooms were quite nice with both fridge and microwave. Breakfast each morning was great with eggs, waffles, bacon/sausage, and lots of other choices. The cleaning staff was friendly and efficient and the on-site washer/dryer was a plus given the length of our stay. My husband also enjoyed the on-site workout room.

    5
    « Excellent staff and room »

    The staff, room and breakfast was excellent. The only bad was the wireless internet, during peak times it was completely unusable. This was minor and compared to the quality of everything was not enough to really matter.

    5
    « Great stay »

    As always this hotel is friendly and accommodating. It is a pet friendly hotel and most pets were on the lower level with sliding glass doors that open to a parking lot with a big field behind. Cracker Barrel, Hardees & McDonalds in walking distance.

    4
    « Business Trip (one night stay) »

    Great Stay!! The staff was very helpful and friendly. Hotel was very clean inside and outside. Very nice pool area from looking at it but didn't have time to swim on this trip. My room was on the second floor and hotel has a 24 hr keycard secure outside door. Nice idea! The room was large and clean and had a nice couch and sitting area. It was everything you need for an overnight stay. Did not try the breakfast so I can not speak about it, but from other reviews sounds like its good. Little hard to get to hotel, its located directly behind the Cracker Barrel restaurant. I would stay here again. Happy Travels to all!

    5
    « Very nice hotel »

    Staff were very friendly, courteous and helpful. Lobby was nicely decorated and the dining area was also. Room was spacious and updated. Very comfortable bed with nice pillows. Breakfast had a large selection and better than average food. Overall, a very nice ending for our vacation!

    5
    « You'll love to stay here! »

    This place is amazing! They took great care of us and the breakfast was so delicious!! If you're around here for any reason, you'll love to stay here! The pool was awesome and the little hot tub was so nice and relaxing! Next time I'm up here, I'll definitely be staying here!!

    5
    « Very Nice!! Friendly! Good Breakfast »

    Arrived late, left early but really enjoyed. Staff very friendly and helpful. Nice breakfast. Comfortable and clean. Beds nice. Very dark and cool , just how I like for a good nights sleep. Would stay again!!

  • 4
    « Nice hotel an hour from Bristol Motor Speedway »

    I was in a bind, this was the closest hotel to Bristol I could find on short notice. It was a little over an hour away, but it was an outstanding hotel and I was very happy with everything. The staff was very nice, check in and out were very efficient, and the breakfast room was quite nice.

    5
    « Nice Hotel with Good Breakfast »

    We travel regularly for work and when we travel we work long hours. This hotel was a nice hotel to come back to each night and the breakfast each morning was a great way to start a long day of work. When we are in the area we alway stay here! Great hotel especially for the price!!!

    5
    « First Time At Best Western Plus »

    This hotel exceeded expectations from the get go. The room was clean and very spacious. The bed was extremely comfortable. Staff was great. We did not take advantage of the breakfast except for coffee or the pool area but both areas were very clean and neat. Very convenient location to I-81. Looks like up and coming area. Would definitely stay here again if traveling through this area.

    4
    « Best Western Plus »

    Good place to stay at. Clean beds, rooms, and bath rooms. The breakfast was average or shall I say the usual: powered scrambled eggs reconstituted, has browns/tator tots, waffles, yogurt, cereal, coffee, and juices and breads. There is a cracker barrel across the street though. Staff is very friendly and helpful as can be. I would recommend this place to stay. Fitness area not bad but not the best. Has the usual, couple cardio machines, dumbells up to 25lbs, and a bowflex knockoff type of cable machine. It will get you by for a few days.

    5
    « recharge your batteries »

    Very comfortable rooms w/ a GREAT breakfast buffet. The staff is very attentive and keep the food hot the ENTIRE time the buffet is open. Super location off I-81. Cracker Barrel, McD and BK are there as well as reasonably priced gas stations. Gas for you and your auto to make the trip entertaining for everyone!!

    5
    « Very clean! »

    This hotel is exceptionally clean. We stayed here on a fluke, and are glad that we did. The shower head is amazing, the beds were comfortable, and the breakfast is delicious. A Cracker Barrel is within walking distance. We will definitely stay here again.

    5
    « Great Hotel »

    Really enjoy this motel. Have stayed here a number of times and have never been disappointed. Located close to our meeting place. Great breakfast. Pet friendly and very accommodating when you bring your furbaby. Pet friendly rooms have back door access to walk area for your dog. Pleasant staff all around the hotel. Nice location right off the interstate. Comfy beds.

    2
    « Updates needed »

    We were in town for a horse show. Our group stayed at the Best Western. The staff was professional and friendly. The exterior patios were gross and the room smelled terrible. Musty old and smoke smelling. Updates and better ventilation very much needed.

    5
    « Always Great !!! »

    I have stayed here before., NEVER disappointed when stay. This is one of the cleanest Best Western. Room smelled clean as soon as I walked in. Staff is always very friendly and helpful. One of the girls is still there from last time I stayed. They put me on the back side, lower level. I have dogs. This trip I only had 2 with me. The dogs love the big open field behind the hotel to run in. I know I have said it before in a review but, you will not be disappointed when you stay here.. I usually stay here on the way back to NC. And I will stay there again.

    5
    « Pleasantly surprised! »

    The hotel was clean, beds were awesome, breakfast was great. The staff was all very friendly. I would definitely stay there again! The fitness center had several different machines and was very clean. And right next to a Cracker Barrel!!

  • 5
    « First Best Western Experience »

    This was our first time staying at a Best Western property. And it certainly won't be our last. We were visiting Eastern Tennessee and desired proximity to local sites, including the Davy Crockett Tavern, Forbidden Caverns, Bush's Baked Beans, and a few other attractions. The Best Western Plus in Morristown is conveniently situated off the interstate and located just outside the main business district. This is an older establishment, but it has been kept up. The rooms, common areas, and recreational area (pool) were each clean and orderly. The reception area is detached from the guest area and has a living area, dining room, and conference rooms. The standout feature for this hotel was its breakfast ? I haven't seen a better spread elsewhere and we frequent various Marriott and Hilton hotels on a regular basis. Everything from eggs, sausage, grits, waffles, cereal, yogurt, fresh fruit, toppings, coffee, tea, juices, and then some were available. The nice thing was that even though the hotel was packed, the dining room was never full. It seems a lot of construction workers visit the hotel and they're on the road by 6:30 a.m. Kudos to the staff for keeping the rooms clean. Our third-floor room had a balcony and the sunset views were fascinating (see photo). Two chairs and a table were provided for relaxation.

    4
    « Return visit »

    Nice mid price facility with ideal location at I-81,I-40 in eastern Tenn. Friendly and courteous staff. Very clean and nice rooms. Have stayed here a number of times and always make this my first choice when passing this way.

    5
    « Good value »

    I always stay here when attending horseshows. The hotel is well maintained and the staff is friendly and helpful. The breakfast is outstanding. Overall, the hotel proves a great value and it is convenient to the horse show grounds. The linens are always fresh and clean, and the staff is respectful if you have a 'do not disturb' sign on the door. The pool area is great and well maintained as is the rest of the exterior furnishing of the hotel.

    5
    « great breakfast »

    this had the most completed breakfast at any free breakfast i have ever had at any chain hotel It had waffles,hot and cold cereal , several yogurt brands,fresh fruit, danishes,donuts,breads it goes on and on.

    5
    « A great place to stay »

    A first class hotel at a reasonable rate. Conveniently located near Interstate 81 with restaurants within walking distance. Recently renovated, modern facility, very clean, and well maintained. The staff is most helpful and very professional. Great continental breakfast.

    4
    « Great value »

    I stayed for 3 nights to attend a wedding in Morristown. The lady at reception was most helpful. The room was spacious and spotless, so too was the bathroom. Breakfast was really great - I ate at a different time every morning and there was never a problem with waiting for things to be topped up. The room has a fridge and coffee station and a decent selection of TV channels. I didn't get to use the pool area, but there were loads of kids there all day having a blast.

    5
    « Excellent Hotel »

    Had not stayed at a Best Western in years, so not sure what to expect. Stay was great! The room was spotless and spacious. Very nice. The breakfast we very, very good. Would definitely stay here again. Stayed four nights in late July.

    5
    « Very nice place »

    The hotel was very nice and new. The room was very clean. The breakfast was amazing. Would definitely stay at a Best Western Plus again. We have stayed at different hotels going back and forth from home to Texas and this was by far one of the nicest hotels we have stayed at. The staff was very friendly and helpful.

    5
    « Pleasant stay, clean, comfortable! »

    Easy access on and off the interstate, but no interstate noise. Arrived late, and pleasantly surprised with how well lit the parking lot was. Check in was friendly and efficient. Stayed in a King room (338) which had a sofa, not sure if it was also a bed, as I didn't check, and also a balcony with chairs and a small table. Room was very clean, and the bed was extremely comfortable. The room was located next to the elevator, but once inside the room with the room fan running, would have never known. Room had a refrigerator, microwave, and coffee pot, which was appreciated. Breakfast fare was sufficient, similar to all "free" hotel breakfasts, room was well appointed. Staff was very friendly. Would definitely stay here again.

    3
    « Good place for a travel ball team to stay »

    OK place. rooms were clean, pool was nice, staff was nice as well, breakfast was not so hot but worked for our 12U travel team. Would have been nicer if closer to town as restaurants were a bit if a drive, maybe 15 minutes. Great place to stay if heading down the highway.

  • 5
    « Traveled South and Back »

    Stayed here on way to Mississippi and also on return north. The rooms were were very clean, had comfortable beds, little refrigerator, and plenty of towels. The pool was refreshing and we enjoyed the shade that came across it in the late afternoon. Very nice breakfast choices available in a large and sunny room. Coffee available in room and in the lobby. Friendly and professional staff. Cracker Barrel across the street. Got the 50 dollar bonus for two separate stays!

    4
    « It's a place to stay »

    We stayed at the Best Western on the way to the Smoky Mountains. It was clean, but needed remodeling. The staff was very friendly. The had a rollaway bed set up and made before we got there. The breakfast buffet was good. Because we were only there overnight, I cannot speak to any of there other facilities at the hotel.

    5
    « Traveling thru »

    We were traveling thru your area and had a pre-planned trip. We were on our way home. We had reservations, and we simply loved our stay. Wished there was a way I could have gotten the 4 poster bed in my suitcase. Really loved the decor and the quietness.

    5
    « Great experience »

    Would definitely use Best Western again. Everything was excellent. The beds were so comfortable. The room temperature was easy to adjust. We loved the sliding glass door. Breakfast was one of the best of this type we've had. The staff gave excellent service.

    5
    « Visiting friends and sightseeing »

    Very pleasant and clean. Professional staff all around, great breakfast and hours. Very good pricing for sr. citizens. Perfect location just outside of Morristown. Love the location of the Cracker Barrel in walking distance. Repeat customers very satisfied.

    5
    « Great stay »

    I had a wonderful visit at this hotel. It was dog friendly and had very nice rooms. A lot of pet friendly places I have stayed nearby have been less than nice. Will definitely stay here again when in the area.

    5
    « Great Stay »

    I highly recommend this property. We stayed one night while travelling I-81. There is a Cracker Barrel right across the lot...there is a pool and fitness room. The free breakfast is really good..loads of selections. This hotel is a little more expensive than the others around, but well worth the extra $20.

    4
    « Lovely Stay »

    Very good experience. Arrived quite late, no hassles during check in. Staff was helpful, though not overly friendly, which isn't all that important, but it had been a long day. Room was lovely, but would have appreciated an extra blanket, as one of our party likes it cold. Breakfast was a little salty, but nice. Very pleasant stay.

    4
    « morristown visit »

    This facility is probably the best value in the area. Room are clean,good sized and have good t.v.s and wireless service. Full hot breakfasts bufet is orffered , and of good quality/ I would hihgly recommend for a short stay.Best value in toen

    4
    « Good one night stop »

    Hotel is nice but the rooms are a little dated but that really didn't bother us. Pool a is very nice and also has a nice large seating area. Kids really enjoyed it after driving 8 hrs. Breakfast buffet from 6-10 was good and the room was also clean. Staff were friendly.

  • 4
    « Excellent location, comfortable room, wifi was good, and breakfast awesome »

    Stayed here for the 1st time recently. Location is excellent at intersection of 25E and I-81. Another new hotel going up next door, also next to a Cracker Barrell and gas station/convenience store. Wifi was good - no problems. Breakfast was awesome - hot foods were rotated daily. Price was good compared to hotels in the area. Plenty of parking is available. Front desk staff were friendly and great to work with. Rooms are located a short walk from the front desk/breakfast area. I will stay here again.

    3
    « Good Location, Plenty of Parking, but musty and moldy room experience. »

    Wanting to stay @ another BW Plus since our experience in AL with one was favorable we trucked into this location hoping for the same positive experience. The front desk staffer gave us two rooms on the 1st floor which fronts a drainage system. As you look out your window all you see is a long berm facing the hotel. Walked into the room and was hit with the moldy and musty smell of moisture laden carpeting and walls. Went back to the front desk and asked to be relocated, saying I could not have stayed through the night with that kind of smell. His response was to say "well that's a first" as if no one has ever brought this issue up before. Grudgingly I got a 3rd floor room facing the valley on the far side from the berm and I was grateful for that but the snide comments from the front desk lingered in my mind. They have a nicely situated pool and have ample parking even for trucks and trailers. Their location is just off 81 so north/south travelers have an easy on/off. Their included breakfast was average and the coffee was good. Their own restaurant was shuttered but the Cracker Barrel was a short walk from the hotel. They have decent free wifi and room fridges. If you stay here, insist on a valley-facing room and either the 2nd or 3rd floor.

    5
    « Favorite place to stay »

    I make regular trips through Morristown, and have discovered that the Best Western is the best and most accomodation in that area. It is very accessible to I 81, but there is no traffic noise. The rooms are clean, and comfortable, and the complimentary breakfast is excellent. Cracker Barrel is in easy walking distance and Hardees's is nearby.

    5
    « Comfortable rooms great breakfast! »

    The staff are friendly, unobtrusive and efficient. The rooms are very clean and open. I had no worries letting our toddler crawl freely around the room. The extra touches like popcorn in the microwave and their hot breakfast go a long way. The breakfast is amazing: waffles, pancakes,eggs, sausage, bacon, and biscuits and gravy. They also serve cereals, yogurt and fresh fruit.

    5
    « Good night's rest at a restful place »

    The room was extremely clean and was quiet. The adjoining pool which is open till 11 pm was wonderful. We enjoyed a nice swim after our long road trip. The breakfast buffet was quite extensive and satisfying. Staff was very helpful and friendly. I had messed up my reservation and they took my cell phone number to contact me when the issue was resolved.

    5
    « Such a great stay. »

    Walked in without a reservation and used my BWR points for a free night stay. (king room) Very nice clean room. I give props to the housekeeping staff. Good job ?? I was welcomed by Steven who was awesome. He sure knows his job very well. Kudos to him ?? He's a great asset to your hotel. Other than that... I like to thank all who work for this BW. Everything was perfect. Room, Breakfast, Bed and its spotless. And sorry but I didn't get the gentleman's name at check out but he was very friendly as well. I highly recommend this hotel. It also looks like they have a really nice pool area too (outside) but I didn't get to have a chance to try it out. Next time I return I sure will. If I can give more than 5 stars I would.

    4
    « Excellent hotel!! »

    This is an excellent property with a great location. Very good customer service and a very fine breakfast bar. Stayed 2 times on a recent trip and had left some things in our room and they were waiting for us after we had called the hotel.

    5
    « Pleasant and relaxing »

    Everything that you would hope for in an overnight or extended stay at a hotel. Clean, attractive, well functioning (lights, plumbing, etc.),helpful, congenial staff, nice pool, nice location (freeway close while not being far from a nice town).

    5
    « Excellent Stay »

    We enjoyed our stay in Morristown Best Western Plus. The breakfast was great. The oatmeal was cooked and several toppings for the oatmeal. The fruit- apples washed and in a zip loc baggy-how awesome- did not eat one, but thought this was very sanitary!! The breakfast had biscuits, gravy, eggs, sausage, waffles, juices, cereal, yogurt, pastries, coffee, water, milk, and other things. The breakfast room was very well kept and cleaned as guests came and left. I would highly recommend this hotel. Our room was very nice, sheets were good, the bed was comfy, towels were nice, our room had a refrigerator that was nice to use, and the list goes on and on!! We would stay here again and probably will in August.

    4
    « Best Western Morristown »

    Staff was professional and personable, the design of the hotel was quite modern, but the front desk was away from the rooms, you had to go outside to get there. Not a problem in nice weather. I can imagine that during rain or snow or bitter cold, (I know that Tennessee doesn't have bad weather) this could be annoying. No microwave in our room, and I presume not in any other room. Overall a good experience.

  • 4
    « Nice but a bit noisy »

    Current road construction makes entry a bit difficult, but the place is nice overall. Located on a hill over a busy highway, the front units are a bit noisy until traffic dies down after 11 PM. The facility itself was perfectly suitable with no problems.

    5
    « Bike Trip to Kentucky »

    Only stayed one night enroute to Pikeville Ky. Chose this hotel after reading the good reviews on Trip Advisor. Definitely will stay again if in the area. Off of Hwy 25 next to Cracker Barrel. Room had four poster bed. Of course no bed sleeps as well as your own, with that being said, I would say the bed was average (a little to firm for me).

    1
    « Old and Outdated »

    The road noise at this motel was the worst I've experienced in many years. The hotel is so old the windows aren't insulated to keep highway noise out of room at night. Worst night's sleep ever I believe. Not sure what the Plus is for but you get nothing additional other than a trip back in time. Not worth the cost as even the included breakfast is so lean and outdated it isn't worth any additional cost to the room as it is in most all other hotels.

    5
    « Another good stay »

    Have stayed here a number of times over the years. Always super clean and comfortable. Stay is always friendly and staff more than willing to accommodate any request. Everyone we come in contact with acts really appreciate that you selected this prooperty

    5
    « TN to DC »

    On our return trip from visiting our daughter who is in the Navy stationed in DC, we stayed at the Morristown, TN BW. Other than a bit tricky to find the road to get up to the hotel everything was excellent, from the room the location and the breakfast.

    5
    « Excellent Stay! »

    We were in town for a one night stay for an event at Walters State College. The hotel allowed us to check in early, as our event did not end until 9pm. Every employee that I encountered greeted me and were especially polite and went out of their way to make sure that I had everything that I needed. The room was immaculate and spacious with very comfortable bedding and linens. The bathroom was spotless with a great showerhead and very good water pressure. The free wifi worked fine. The complimentary breakfast was one of the best offerings that I have ever seen at a hotel breakfast. There were eggs, sausauge, biscuits, gravy, potatoes, cereals, waffles, assorted muffins, fresh fruit cups, yougurt and toppings, juides, coffees, etc.. The pool are looked inviting and had it been later in the year, we would have spendt some time there. By far , the best Best Western experience that I have ever had.

    5
    « Very clean, Super nice! »

    The room was very clean, and the staff was very friendly and helpful. Very nice for our 2 night mini get away. The very reason I always choose Best Western. Never any unpleasant surprises. Also very convenient to everything we needed!

    3
    « Home Away from Home »

    I stay at the Best Western in Morristown on a regular basis, for business. The hotel is okay; the staff is very friendly and the rewards program is easy to use and has good items available. The bathroom cleanliness tends to leave something to the imagination; to include the smell of the towels as well as hairs from previous guests. However, they are putting in work to make improvements to the building and the rooms. There are not loud kids running through the halls all night which in my opinion is awesome!

    5
    « Excellent all the way »

    This was an excellent place to stay. The room was pleasing to the eye and had everything we needed. The bed was very comfortable. The breakfast provided about anything you would want for any type of diet. The staff was very friendly and helpful.

    4
    « Very nice! »

    Stopped after a long drive, on my way back home. Nice sized room, king bed, very comfy, room well appointed. No issue with noise; my room was by an outside door, yet I barely heard a sound from the hallway. Breakfast was better than the basic fare usually offered at breakfast-included hotels. No issue with the wireless. I was able to sleep soundly, which is what I needed. All in all a nice experience.

  • 5
    « Excellent stay »

    My husband and I stopped by on our road trip. We had a very nice, clean room. They have a full breakfast which was very nice which saved us money from eating at the Cracker Barrel located right next door.

    5
    « hotel »

    I have used this hotel on several occasions when traveling between NJ and MS. The service and friendliness of the staff is great. The breakfast offers many choices. The rooms are always clean and it is conveniently located near places for dinner.

    3
    « Not as pet friendly as they seem »

    We recently stayed here and we're disappointed by their rules regarding pets. We have a Pomeranian and we were not allowed to leave her in our room when we were not there. Their rules specifically say "pets are not allowed in the room when the guests are not present." So we had to take her with us when we went out visiting with family during the day. Thank goodness it was in the fifties all day otherwise we would not have been able to leave her in the car when we were out and about. We had a crate for her, but we still couldn't leave her unattended in the room and it was a major hassle. We booked this room because they were pet friendly, but it was a pain that we could not leave here in our room during the day and she had to stay in our car. What's the point in even staying at a pet friendly hotel for more than one night if your pet isn't really welcome. They may give out a goody bag for your dog, but their rules restrict what you can do with your dog if you have one with you. I will say though that this hotel was much nicer than their pictures suggest, but we probably won't stay here again for more than one night if we have our dog with us.

    5
    « Travelers »

    Excellent place to stay. Clean and comfortable. Excellent front desk with Charity and Steven made us feel welcome. They were helpful in recommending a restaurant. Would highly recommend to anyone traveling in the area. Beds were comfortable. Quiet.

    3
    « Average »

    This was an average motel. The only complaint is the beds were not very comfortable. Did not have a good night sleep. Could be that it is time to replace the mattress. Other than that was an ok place to stay for one night.

    5
    « Overnight Stay »

    This is the first time we've stayed here; but it won't be the last. Convienient to the interstate but quiet. The room was great and the very comfortable. The staff were friendly and helpful. We ended up having to take out little dog with us; and they had a great bag for him at check-in.

    4
    « It was all good »

    It was all good. This was approximately my 5 stay in this hotel and every time it's been a good experience. The service, value, sleep quality, cleanliness, location, and room were all very good. I would recommend this hotel.

    4
    « Vacation Traveler »

    Quite a nice place to stay, loved the balcany,,Clean and fresh very good breakfast, staff was informed would deff. stay again. It was somewhat difficult to find the right road to get to the hotel because of the GPS kept having usmake a U turn because the State changed the old entrance to the Hotel.

    5
    « This hotel is a great choice! »

    This hotel is a great choice. It is very clean and also the beds are really comfortable. The breakfast is good as well. If in the area this would be a great choice. Also the staff is really friendly and helpful.

    5
    « What a surprise! »

    We had been driving all afternoon through Virginia and into Tennessee in bad weather, and decided that we would stop at the first hotel that would allow our pet to stay with us in the room. After stopping at several places that either did not allow pets our charged unreasonable pet deposits and fees, we stopped at this Best Western. The front desk staff was so polite and kind to us, tired and scared as we were of the bad weather and not being familiar with the area. They got us right into a room which was very nice, clean and comfortable- and our dog got to stay with us in the room, too! The next morning we had a delightful breakfast complete with hot and cold dishes AND tablecloths on the tables! The breakfast attendant was very nice, too. I doubt that we will be in this part of the country again, but I would recommend this hotel to anyone on the road who would like a safe and comfy evening in a friendly atmosphere.

  • 3
    « Staff rude »

    Staff was rude to our group of 50 to 65 year olds visiting in sitting area. Not sure why, as we were causing any problems, no children, yes we were having a beer. But you know, I think it even embarrassed the other staff there.

    3
    « Good place off 81 »

    A good location off I81 and next door to a Cracker Barrel. Rooms are clean. Shower has good pressure. Rates are stable-no gouging for late arrivals. Get a room on lobby level 2nd floor. But, the road to the property is poorly marked and not lighter for after dark arrivals. Nor is the exit signage to I81 - it's misleading instructing you to go straight when you should turn left!

    4
    « Nice rooms, ok breakfast »

    We stopped here on a whim as we were passing by and tired. The room was nice and clean, beds were ok, but I've had better, front desk check in was very friendly, breakfast was average with container eggs, potatoes, sausage, waffles, e.t.c. Overall it was a decent stay.

    5
    « Great stay on a road trip »

    This hotel is a great place to stay off the interstate. Very clean even though it's an older hotel and the hot breakfast in the morning was excellent!! I understand why it gets great reviews as we felt very safe and comfortable in our room at night and is a good value. It is comfort without breaking the bank. We will definitely stay here again when we travel home for the holidays.

    5
    « Great on a budget »

    Obviously this isn't a five star hotel, but it's great if you're passing through or on a budget. We were on our way to Nashville and needed to stop for the night. The bed was comfortable, room was clean, and workers were polite. Even better, the free breakfast was delicious!

    5
    « Brief Layover »

    Of all the places my group visited, this place understood how to process a weary group of travelers in an expeditious manner! Breakfast was well-stocked, the room was quiet and comfortable. After I forgot my iPod on the treadmill, Charity went the extra mile for me and sent it to me at home. Truly southern hospitality and charm.

    1
    « Bugs in the bathroom! »

    Terrible experience. First they gave me a room which I would classify as a basement, then the treadmill stopped working in mid stride, luckily I didn't break my neck. Secondly the room noise here is terrible. The windows are so cheap you can hear every car driving down I 81. The fan on the hvac system is 2 feet from the bed, when it decides to stop blowing directly on you, the compressor on the fridge starts up. But the final straw was getting up to use the bathroom and finding a bug crawling around inside the toilet. Maybe if the housekeeping staff spent less time hanging outside smoking and more time cleaning they could prevent this. Disgusting.

    5
    « Our favorite place to stay »

    We stay here 3-4 times a year, always clean rooms and friendly staff. Cracker Barrel within walking distance for lunch or dinner. Hotel has free hot breakfast with nice variety including, biscuits & Gravy, waffles, hot oatmeal, potatoes, eggs & meat.

    5
    « One Night Stay »

    Very Friendly Staff easy on and off of I-81 Very Quiet Room and very comfortable.Very large breakfast seating area and with a large food selection. Very nice lobby and very clean. Would definitely stay here again and would recommend to family or a friend.

    5
    « Totally Enjoyable! »

    Staff is excellent--warm, friendly, respectful and very helpful; clean throughout the facilities; beds are comfortable; bountiful breakfast from healthy choices to delicious coffee and sausage gravy and biscuits; highly recommended. We will be back!!

  • 5
    « Cozy, welcoming, and family-friendly. »

    Picked this hotel for our one night passing through based on Tripadvisor reviews. Very pleased! Everything about the hotel was cozy and welcoming. When many hotels throw some food out on the counter in the lobby, this hotel goes the extra mile making it feel like an actual restaurant. Breakfast is set out buffet style in a dining room with a tv and plenty of windows. The lady in charge obviously cared about her role at the hotel keeping the dining room neat, food stocked, etc. I appreciate that. The lobby is comfortable enough you don't mind sitting and watching the news. There is a little office area with three computers and a printer in the lobby as well as a coffee bar. Our room was clean and comfortable - no complaints whatsoever. Enjoyed our little balcony, too. That was a nice surprise. We're a family of four (kids are 2 and 7) who travel frequently and I highly recommend this hotel for your stay in Morristown.

    5
    « Wonderful hotel! »

    We really enjoyed staying at the Best Western in Morristown. We stayed because we were too tired to make it to Knoxville, which was our destination. The whole place is clean and very pretty. The breakfast was very nice, and the staff helpful. We would stay here anytime.

    5
    « Angels are running this Inn »

    This December I traveled alone to Morristown Tn - a place I had never been- to help my sister who was very sick to pack her house and move out of state. I chose to stay in the Best Western because the reviews on trip advisor said it was #1 in Morristown and had a good, hot breakfast. i planned to stay 4 night and ended up staying 7 nights. I breathed a sigh of relief from the long car trip when I arrived in the lobby that was beautifully and comfortably decorated and smelled like Christmas. Assistant manager Darrell Short checked me in quickly with my expedia reservation. This hotel cost less that the ones which were not as nice and did not offer hot breakfast. My room was ultra comfortable and clean. I got the interior room facing the mountains that I requested. During my extended stay of working to pack my sister's house from breakfast to bedtime, I met several employees and they were all courteous, kind and helpful. I learned that most have been working there for years, some for 20 or more. They were happy to be there, and made me happy to be there. The breakfast lady served me with a welcoming spirit like family and was very diligent to keep the eggs and bacon, biscuits and gravy pans full and warm. The dining room had the weather channel playing quietly. There were crystal chandeliers and big windows overlooking the roses outside. The front desk workers were all attentive and welcomed any request for help. Charity, Amy and Debbie were as kind to me as family. Geraldine kept my room spotlessly clean and is a wonderful lady. The laundry facilities were pleasant and everything was clean and in working order. I was able to get change and detergent easily at the front desk in the middle of the night. There was a page in the front of the hotel details book in the room that wished a blessing on my work, my stay and my business. It was a beautiful blessing. I wish I could post a copy of it for all to see. Mr. Darrell Short is the assistant manager who has been there for 25 plus years. He takes pride in his work and it shows in every detail. He is also kind and appreciates his employees. He went the extra mile in introducing me to someone who could help me in my moving task. This was an answer to prayer and shows the hotel motto: "We care". Mr. Short cares about his employees and guests. Best hotel manager in the business no doubt - and an award winner! Mr. Landree Brotherton, front desk manager helped me above and beyond in my week of great need. He was an answer to prayer. I would love for this young man to receive public praise - also Mr. Short who trained him. Mr. Brotherton exemplified kindness, compassion and an amazing work ethic. This young man has both brains and brawn and used both to help a guest in need. He did it all without a moment of negative attitude or a sigh. He was positive and worked as hard as anyone of the previous generations which we so admire. I cannot thank God enough for placing me in a time of great challenge among these angels of Best Western Morristown who were His answered prayer for me! Sherri s. room 227

    5
    « Excellent Stay... »

    Very clean and well kept hotel in Morristown, Tennessee... Excellent value for the cost and they have an extremely helpful staff. I would highly recommend this hotel for anyone staying in the area or while traveling along I-81...

    5
    « Looking forward to staying again! »

    Great stay on the weekend of November 20, 2015. The rooms are clean and comfortable and a great value. The breakfast was way better than expected. It was fresh and had a good variety. The hotel is close to the interstate and about a mile from Walters State expo center. Also, it's right beside a Cracker Barrel which is great!

    5
    « Travel across country »

    We had a very pleasant stay at this hotel with our pets. The room was big, cozy and very clean. Room opened up to outside for loading and unloading of luggage and pets. There was a restaurant right across the parking lot. Everything you needed was close at this exit off interstate 40 going East. We would stay there again.

    4
    « Best hotel in the area »

    Looks a little outdated from the outside, but the rooms are spacious and nice. I believe most rooms have a sliding glass door to an outside balcony/patio. This was nice since I was traveling with my two small dogs. Staff is very friendly and helpful. Rooms were quiet and beds were comfortable.

    4
    « Beware that RESTAURANT NEXT DOOR SERVES NO ALCOHOL »

    This hotel is exceptional -- you'll pay about double the cheapies, but it's nice. Great breakfast. Love the high sinks! Beds great. BUT do not expect to relax for the evening and walk to the restaurant for a drink. Cracker Barrell NEVER has drinks... I've just learned. I would not have stopped here had I known.

    5
    « PERSONAL »

    Overall a very good place to stay. Very convenient to the interstate hwy. A good restaurant within walking distance. Very courteous and professional staff from the front desk to housekeeping personnel

    5
    « OFF the Road »

    Stopped off the road. We had been to another hotel earlier in the evening and they were booked up. Found the Best Western and it was karma. Font desk was welcoming room was extremely clean. Very quiet and nice over night stay. Will be using Best western again!

  • 5
    « Everything was like new! »

    The room was very clean and comfortable. Everything seemed like new! If I remember correctly, there is a mirror in the room so one person can be using this mirror to get ready while the other uses the one in the bathroom. The t.v. had a "guide" channel which all hotels do not offer but is nice to have. The hot breakfast was very good! Two ladies kept things well supplied and clean - including tables as guests left. There is a Cracker Barrel next door for a dinner choice.

    4
    « Weekend Visit- Pleasant »

    Rooms was clean, beds comfortable, check-in very efficient. Breakfast was really good for free breakfast. Eggs, sauasage, bacon, biscuits and gravy all kept warm and FRESH. Fresh fruit toppings for make your waffles. Wi-fi was hit and miss all weekend but overall, will stay again. Nice room for the rate.

    5
    « Return visit »

    This is our second time to stay here. Very nice room. Room and bathroom was very clean. Comfortable bed. I love that there is a couch for sitting. A nice breakfast assortment to start the day. We stayed the night of October 15. It would be a nice place to stay for a longer time.

    5
    « Good »

    Nice dining room and a decent breakfast spread. The design is diffrence but functional. Rooms are clean. You can't hear your neighbors through the wall. Decor is a little outdated in the lobby and dining room. Rooms comfortable. Ac way to loud.

    4
    « Comfortable and pleasant »

    We picked the hotel because it was conveniently located to the dog show facility. It turned out to be very comfortable and clean. The people at the hotel were very nice and pleasant to deal with. The free breakfast was excellent. I liked staying in the "dog" rooms - they had little patios that went straight out to the parking lot so it was easy to walk the dog and get him in and out of the hotel room without having to walk up and down the hallways. Oh and they are happy to fill up your cooler with ice from the restaurant which is a nice touch. It was also nice to have the Cracker Barrel across the street to walk to on Sat night when we were too exhausted to drive anywhere. I would definitely stay there again.

    5
    « I COULD NOT! »

    This Best Western went over the top with a wonderful breakfast. Every thing was hot not laying around for an hour. A staff person was on hand making shore dishes were full and people were happy. I think i have covered just about everything so in closing i must say I COULD NOT! have eaten another thing.

    5
    « Great Motel! »

    I was very pleasantly surprised when I checked into this motel. Even though the hotel grounds and landscaping was very nice, it was better than it looked. I checked in and the staff was friendly and attentive. My room was fantastic, clean, well appointed and very attractively decorated. The room had all the great amenities I wanted and a few surprises including a working (and secure) glass sliding door to my own personal outside seating area. This was really nice since I had my dog with me. The bathroom was squeaky clean and had a granite counter! The TV and wireless was easy to use, everything from the air conditioner to the hair dryer was nice. The fitness center was small but well appointed, clean and convenient. The breakfast was free, had lots of great choices and the area was super clean. I have never stayed in a motel this nice that allowed me to bring my dog. Which reminds me, it was also quiet so my dog slept through the night instead of the usual off and on low growl I endure at loud motels. I truly can't recommend this place enough! Four stars at a 2-3 star price!!!

    4
    « Best Western at its best »

    Rolling in at the end of a shockingly smooth I-81 southbound drive, we had pushed late into the night (1 am is late for 2 elementary school kids) to take advantage of the light traffic. So when we arrived at the hotel, we were just looking for a place to crash. Best Westerns are always a big "if" since the brand allows for more variety in its portfolio than some of the other big brands. With that said, the rate and location seemed exactly what we need. From the friendly front desk service that offered a better walk-in rate and quickly getting us into a room, to a well appointed and updated room with plenty of space, to really good breakfast set up; we would definitely recommend this hotel again. It seems like management and ownership have represented the Best Western Plus brand well and created a competitive property against anything else along that stretch of I-81. We will consider pushing to this hotel even if the traffic conditions are less than ideal in the future passing other properties and the option of booking thru an opaque channel because the hotel direct price was fair. The hotel's location has a few notes. The highway noise did not bleed into the rooms. The hotel is visible from the highway but does not have an obvious entrance once off the ramp and especially at night should have signage that is elevated higher than the ground and at both turns.

    5
    « Pleasant stay »

    Check in was easy. Room was comfortable. Hotel is next to Cracker Barrel, McDonalds, Hardees and gas stations. Breakfast was good. Staff was very helpful and polite. They offer lower level rooms that have a sliding door to parking lot and a field for pet guest.

    3
    « Okay »

    This place is okay for a quick night sleep. Cracker Barrel across parking lot and your on the road. Hotel breakfast was not good, Room was okay, balcony is nice except for all the smokers outside and the interstate noise. Door closed solved the noise.

  • 4
    « Pleasantly Surprised »

    I was pleasantly surprised. I stayed during a business trip to the area. Staff was pleasant and helpful. The hotel is very clean and neat. Beds were comfortable air was nice and cool. Internet is free and worked without any issues (a big plus). It's the little things that count. They have request cards in the room for housekeeping with any special service needs or problems you have. They also have a card you put on your door for personalized housekeeping service asking what time you want your room cleaned and what type of service you would like. Each day my room was clean as requested upon my return. The lobby is not connected to the rooms so for any issues and for breakfast you must walk outside to get to this area. Normally not an issue but my key stopped working on two occasions and I had to walk outside at night to get a new key. However the rooms are all enclosed with an indoor hallway and you need a key at certain times to get in so security overall is good. Breakfast is a full hot breakfast with a few options. Pretty standard for hotel breakfast. The website states they are adjacent to Cracker Barrel it is actually across the street from the hotel. There is a gas station and Hardee's around a corner (not across the street per the website). My experience was a positive one and I would definitely stay again.

    3
    « Clean, handy hotel! »

    We stayed one night here after stumbling across it while searching for somewhere to stay after the NASCAR in Bristol! The room was large, comfortable and very clean, including breakfast we thought this was a good value stay. My only issue was that our room was on the ground floor with only a single-glazed glass door between us and the parking lot. This combined with the fact there are no safes, even at reception made the room feel less than secure.

    4
    « overpriced for regular travelers »

    Had been to DC to visit family and Morristown was my overnight stop. I felt that my total of $110 (with AAA discount) for the night was a little high. Perhaps, this is in line with convention or business travel but I stayed in Residence Inn suite in Falls Church for $87 a night and there is another Best Western in Cosby, TN (exit 435) for $79. Next time, I will man up and drive the extra 20 minutes to Cosby. Both offer clean rooms and good service.

 

Getting to the hotel ...

All directions
·From: the north. Take Interstate 81 south. Take Exit 8. Turn right, go to traffic light, turn right then right at stop sign. The Best Western Plus Morristown Conference Center Hotel is straight ahead adjacent to Cracker Barrel Old Country Store. ·From: the south. Take Interstate 75 north towards Knoxville then travel Interstate 40 east to Interstate 81 north. Take Exit 8. Turn right, go to traffic light, turn right then right at stop sign. The Best Western Plus Morristown Conference Center Hotel is straight ahead adjacent to Cracker Barrel Old Country Store. ·From: the east. Take Interstate 40 west to Interstate 81 south. Take Exit 8. Turn right, go to traffic light, turn right then right a...

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