.
Account Log-In
Je m’inscris

Best Western Lake Oswego/Portland Hotel & Suites

14905 Bangy Road, Lake Oswego, 97035-3201 Etats-Unis
Contact the hotel
Contact the hotel
Contact the hotel
PHONE : (503) 624-7400
4.0 / 5
308 Avis Tripadvisor
REVENIR_AU_DEBUT
My research
update

Hotel advantages

Activities

Jacuzzi
Swimming pool

Hotel services

Parking
Multilingual staff
Laundry
Washing machine on site
Indoor pool
Buisness Plus equipment
Free Wifi
Free Parking
Complimentary breakfast
Fitness center
24/7 reception

Room services

Microwave
Iron and ironing board
Hair dryer
Coffee maker
The strong points

Activities

Jacuzzi
Swimming pool

Hotel services

Parking
Multilingual staff
Laundry
Washing machine on site
Indoor pool
Buisness Plus equipment
Free Wifi
Free Parking
Complimentary breakfast
Fitness center
24/7 reception

Room services

Microwave
Iron and ironing board
Hair dryer
Coffee maker

Description

Enjoy the majestic views of the surrounding mountains and city life at the Best Western Lake Oswego/Portland Hotel & Suites. We are centrally located in beautiful Lake Oswego, Oregon which features endless shopping and outdoor adventures. Make the Best Western Lake Oswego/Portland Hotel & Suites your home away from home as you explore this vibrant and exciting community. Lake Oswego is not only a scenic and relaxing community worthy of exploration, but it is also just a short 10-mile drive from the bustling city of Portland. We are located close to many vital business destinations including United Health Care, Greenbrier Companies, Yakima Products, and Xerox. We are also located within a few miles of multiple colleges including, OHSU School of Medicine, George Fox University, and Portland State University. There are many activities to explore while in town including outdoor activities such as the Oregon Zoo and the Portland Japanese Gardens. Not much into the outdoors? You’re in luck, there are many indoor activities to be enjoyed such as a concert or basketball game at the Portland Moda Center, Home of the Portland Trailblazers. At Best Western Lake Oswego/Portland Hotel & Suites our newly renovated rooms are designed for comfort and convenience. We have furnished every room with prized amenities such as Keurig® coffee/tea makers, microwaves, and refrigerators. Make yourself comfortable with our refreshing air conditioning while enjoying privacy with blackout curtains or take a dip in the freshly renovated pool and hot tub. We also offer our guests a complimentary hot breakfast buffet stocked with juice, coffee, eggs, cereal, and much more.

Activités

Customer reviews

4.0
based on 308 guest reviews
Excellent
140
Very Good
84
Average
49
Poor
18
Terrible
17
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Best of Best Western"
Chatterbox355, 04 Juin 2024

Arrive at 10 PM or even later, and the jacuzzi hot tub is waiting to relax you into a good night's sleep. Wake up to a free-weights workout, elliptical, or treadmill while watching the news, followed maybe by a swim in the indoor pool, and then a hearty breakfast. Despite the hotel being near the highway, the room was silent and the AC brought the room to the perfect sleep temperature. I like staying south of Portland when heading south and we encountered no traffic on our way down I5 in the morning.

"Great central location and well maintained spot"
Beachy229, 01 Juin 2024

This hotel was clean, near a lot of amenities and restaurants, and was a great price. Certain rooms, like ours, got noisy with the highway traffic so if you can, choose a room that isn't on the highway side. Overall a good stay, especially being close to Portland but far enough out where you can walk around town and its quieter.

"The best location with a home like feel! Highly recommend!"
BillieJo F, 25 Mai 2024

The bed is so comfortable, the pillows were fluffy and the service was outstanding! Anna was the one that checked us in and out. She was cheerful and kind at all times! We could not give this place a better rating than it deserves as it only goes to a five and they deserve so much more than that. The breakfast was also great and I don't want to forget the housekeeping staff as they went above and beyond as well. It's a family feel and it's close to everything! Highly recommend!

"Best Western"
lorindatripp2, 07 Mai 2024

Poor service, Breakfast supplies were out, breakfast dining room was filthy and never cleaned from previous day, stayed 3 nights and requested room service twice but never received it. Elevator is dangerous as the door doesn't stop if something is in the way when closing.

"The hotel is located next to the freeway"
292elsaw, 07 Mai 2024

The freeway noise can be bothersome to some people. I would not recommend the location if you are sensitive to noises. Our blinds were broken and it took a while for someone to fix it because there was only 1 person working at night.

"Two Problems: Room Refrigerator not Cooling and a Breakfast "Supply issue""
RDH-RN, 29 Avril 2024

Our first room had a warm refrigerator and after changing rooms, that refrigerator was not cool enough for safe food storage. We had to pull refrigerator out from its cabinet to adjust the temp. It was very slow to cool and was finally in a safe range 24 hours later, the morning we checked out. Both mornings of our stay, there was no fruit or yogurt at breakfast (small supply of breads) and were told it is a "supplier issue." We suggested a quick 10 min trip to Costco for a bag of fruit and a case of individual yogurts but nothing done to address it as the second morning had the same problem. Stairwell carpeted stairs are very dirty and had litter. The elevator needs repair service as the loud, piercing noise when in operation is horrible.

"Struggling and missing the mark. BAD"
Christopher M, 03 Avril 2024

Struggling hotel with very poor or untrained staff. The new GM has no obvious customer service skills or professionalism whos only line is "We are under new management, things have changed". Staff unable to make reservations over phone due to lack of training. Called 4 times to book a 3 night stay, first call no answer, second the guy could not get the computer to work, the third he said he could not log in but to come in they had vacancy. At desk check in I was informed my BW Account would not qualify for current promo 2 night get 1 and I would not get points , booked 3 nights and they carged my CC. Prepaid the 3 nights and a deposit. On our check out day I called down to the front desk to extend our stay due to a medical situation. The man on phone then told me he did not know if we were alowed to stay another night and he would need to call us back. About 30 min later the phone rings and the front desk worker demands we come down with another CC. We asked him to use the card on file as we have always done any extension that way previously. He said no I needed to come down to the desk to slide my new card or check out. When arriving at the front desk I was greated by a very young man in street clothes, I asked to speak to the manager and the rude man who I had been speaking to was him the GM. He said it was his first day and they were under new managment and if I did not like it to check out. Not being able to physically travel I had very little options but to comply to his request. He was completely unwilling to bill it to the CC on file regardless of its credit limit or it being my business CC. His demand of an addition credit card when extending our stay by a night due to my illness left me feeling like a criminal accused of stealing my own Easter Vacation with my family. About the property Beautiful rooms newly remodeled and 7.5 out of 10 clean. Facilities are broken and/or worn down, elevator is wonky and stalls, the hot tub is ice cold or boiling hot, the pool is freezing cold, and the towels are missing and piled high in the dirty bin. The basement is filthy with stuff stacked all over the hall ways. Guest washer and dryer are usable, cheap, but from the 80's when the hotel was originally built. The laundry room was filthy and garbage overflowing all over the room. Breakfast is a joke, waterdowned juice, stale breads, generic fake spreds, poor produce and no fruit, very few items, cold egg patties, dry decimated beacon, and what may have been fried potatos were all cold and gross, coffee empty , no hot water, no milk. Not a value just words, skip it go through a drive through. I have stayed at this hotel 5 times all multiple night stays due to its convenience to the business I have in the city totally 14 nights and ibalways have my kids and husband in tow. We are very understanding and patient people but we will NEVER EVER STAY AT THIS HOTEL AGAIN! GIVEN THE COMPETITION IN THE LOCAL MARKET CHOOSE ANOTHER HOTEL.

"Convenient location"
Passport15121088379, 20 Mars 2024

An unplanned overnight for me, this BW was convenient. Only downside I would say is parking. Not a lot of space around this hotel, but no complaints anywhere else. Room seemed freshly remodeled and clean, comfy bed and pillows. Shower good. Hotel coffee is what it is. Walls may be a tad thin but I slept good.

"Bryan at the front desk was super kind and helpful."
Renata C, 10 Mars 2024

Bryan on night audit was the best! He went above and beyond to make our stay great. He helped get us extended a night. When I left the car running, he found us and got it taken care of fast. Thank you Bryan! I'll return to that property because of you.

"For the money best place to stay."
arraco1974, 25 Février 2024

This has been a very pleasant experience and surprisingly comfortable stay overall. In my line of work dealing with the other people's problems takes a lot of me. Coming back to an almost home like environment is so comforting.

"Birthday trip 2024"
howeclan907, 13 Février 2024

I travel every year to Portland for my birthday to see my grandchildren. This time I traveled with my youngest son and we stayed twice at a best western. It was a great experience with a wonderful staff.

"Good place to stay."
shawn z, 28 Janvier 2024

Nice staff, affordable and accommodating. Nice rooms , comfortable beds and pet friendly. I would stay here again.Safe area close to restaurants, coffee, gas and other businesses. Parking lot was a little tight and small but manageable.

"Outstanding hotel with exceptional staff."
Suzzz61, 17 Janvier 2024

Manager on duty competent & helpful. Beautiful King Suite with very special bed, reasonably priced & dog friendly. Had refrigerator, coffee & tea included. Felt comfortable & safe. Extra blankets provided. Great breakfast & snack bar. Military discount applied. Lost power during storm, this was a nice warm island in a sea of coldness.

"In an emergency..."
virginian608, 16 Janvier 2024

There was nothing "Plus" about this room, although bedding, mattress and heat were excellent. Like many in the hotel, we were there because the temperatures in the house were approaching the freezing temperatures outside. The small gym: like much of the property, shabby. There were some paper towels and a couple of bottles of water, but no way to clean equipment, not one clean towel, and the treadmills made loud and crunching noises. A clean gym towel or some cleaning product would have made it adequate. The pool looked great, as did the jacuzzi, but pool towels were not available, even after requesting them. Breakfast: This was up to standard. Although these hotel chains don't do anything spectacular, they do provide a considerable variety of food choices, and there is something to match everyone's taste. Moreover, this dining area offers normal seating and high tables for those who prefer them. A (probably expensive) lobby sign notes that guests should be kind to the employees who could show up to work. There were definitely few employees, and the woman who worked all of our day of arrival was trapped interminably by a lonely guest who poured their heart out about some personal problem as I waited a chance to ask for a gym towel. Coincidentally, on check-out, the cheerful morning employee was cornered by a guest in front of me, checking out while telling the story of the stay and details of the cat that accompanied them. Maybe the management could just hire more workers to avoid weak service during unanticipated urgencies such as the weather that drove us to this property. Lower profits, yes, but higher ratings!

"Awesome hotel"
Harjinder S, 02 Janvier 2024

It was very good experience staying at Best Western. Clean and quiet hotel. Portland downtown 15 minutes drive from hotel. Breakfast was awesome, room was clean. Front staff lady was so nice and helpful. I would like stay again.

"Really appreciate this great fresh facility and nice staff!"
Betsy L, 26 Décembre 2023

Our hotel room was really comfortable, newly appointed, great bedding, very clean and quiet - location was super convenient to visiting our family in Lake Oswego, and super convenient to great shopping and restaurants in lake Oswego, as well as convenient to I-5. Every staff person we interacted with were kind, helpful and patient. Pool, hot tub and gym were functional, a big plus!

"It's been a rough year;It took the edge off "
Stephanie P, 27 Septembre 2023

The front desk staff were all so smiling and friendly and eager to be helpful. They gave a friendly greeting when everI passed through the lobby. The water pressure in the shower was amazing, I really enjoyed showering after a delicious breakfast. The cable offered in the room was vast with so many channels to choose from, we relaxed and watched some movies. We had such a relaxing, peaceful and enjoyable stay; Thank you very much we had a great time it went by way too fast.

"Great room, giant TV, friendly staff & close to everything"
The G, 28 Août 2023

My room (single king) ruled. Staff was super polite & helpful & Brian the night clerk was super friendly & made sure my kids had some food before we headed out to the airport at 5 AM for a six hour flight. Thank you Brian!

"Terrible experience"
Alexander G, 27 Août 2023

Terrible experience. On August 7, we booked 2 rooms for 5 people. We booked this location for the pool - of course our kids were were looking forward to swimming. We arrived on August 20 for our stay, and a note was attached to the front desk - pool closed. I asked the employee at the front desk what happened and she mentioned that there were some issues with the pump that happened more than a few weeks ago (I made sure to find out the pool closure started prior to my booking). Here were the choices given: 1) cancel with full refund and find a new hotel room or 2) stay the night. With two kids in tow after a road trip, who has the energy to find a hotel with a pool at a reasonable rate for that evening? No other options were given. Once they knew of the pool closure, Best Western should have listed this on the website at the time of booking. At least, they should have called or sent a mass email about the weeks-long pool closure. This would have given us a reasonable chance to book elsewhere. The next morning, my mother-in-law and I were awake with my youngest kid and we were the first people in for breakfast. The place was filthy. Old food was on the table tops. My mother-in-law let the staff know, and they handed her a washcloth and cleaning spray bottle. Yes, my mother-in-law cleaned the tables. Of note, the only fruit available for breakfast - 5 oranges. My wife came down an hour and a half later with our other kid, and the only thing left for breakfast was waffle batter and oatmeal. I wasn't expecting luxury, but I was expecting a pool and some semblance of cleanliness. I would recommend staying elsewhere.

"Worst Service"
GlobeTrotting578402, 29 Juillet 2023

We arrived in afternoon and found front desk was not staffed. We, along with several others, waited 45 minutes for someone to arrive. Only had one set of towels, and the front desk could not supply more towels. We ended up going our and purchasing towels so we would have enough. The two large trash cans near the entrance were overflowing with trash our entire two day stay. I think the employees were doing their best, however the hotel was understaffed and appeared to be very poorly managed. I certainly will never go here again, and will likely consider totally avoiding Best Western. We travel frequently and have never encountered anything like this. To aggravate the service here, there was a sign that said "The World" was suffering from short staffing and we should just be glad that any employees show up to help us.

"Staff are warm are approachable"
Edgar G, 09 Juillet 2023

We have a clean room and comfortable bed to sleep in. The bathroom is clean, towels, sheet pillows. Thanks for keeping us safe through our stay in your hotel. We have good food for breakfast, gas station is very close to your hotel, restaurants and to i5 which makes it easy for to go where we wants to.

Share the link of
this hotel

Besoin d'aide ?

Nous vous répondons sous 48H