Best Western Hotel Lafayette Inn,  Lafayette

4.0/5  - based on 346 guest reviews.
2207 NW Evangeline Trwy, 70501-1137, Lafayette, United States - See map
+1 337 769 2900 +1 337 769 2899

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> Room 1

1 adult

 

Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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TripAdvisor Traveler Rating
based on 346 traveler reviews
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The Best Western Lafayette Inn is located near the intersection of I-10 and I-49, close to historic downtown Lafayette and just three miles from Lafayette Regional Airport. At the Best Western Lafayette Inn start every day with a Free USA Today newspaper and enjoy our complimentary full hot breakfast. In your room, work on your spacious desk with wired and wireless free high-speed Internet access. When your work is done relax on our comfortable beds while viewing your 32-inch LCD TV. For your enjoyment a sparkling outdoor pool is provided, plus a well equipped fitness facility. Everything that is Lafayette, including the University of Louisiana at Lafayette, the Lafayette Art Gallery and the Children's Museum of Acadiana, and more is easily accessible from the Best Western Lafayette Inn, your home away from home.

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Room 1

Guest reviews


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based on 346 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
127
Verygood
 
110
Medium
 
57
Poor
 
28
Horrible
 
24
Business Business 57
Couples Couples 101
Family Family 127
Friends getaway Friends getaway 22
Solo travel Solo travel 19
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Lafayette Inn,Lafayette
  • 5
    « Great Hotel Experience »

    Best Western Lafayette, LA was an exceptional experience for my fiance' and I. From the moment we were greeted by the Manager on Duty, to the immaculate conditions of the rooms, staff interaction, and cleanliness throughout the entire hotel inside and out, not to mention how comfortable and safe my fiance and I felt during our stay foes without saying!!!!

    5
    « Pleasant Surprise »

    Really surprised on the total package, rated 100% superior. Thank You for a quality time away from home. Get rid of the pet fee and this could be our travel home away from home. Thanks Again for a comfortable stay and pleasant breakfast meal

    5
    « Great value »

    We stayed 3 nights in order to enjoy Cajun Country. Location is good for that! Room was spacious and clean. Only issue was loud closing doors early in the morning woke us up one early morning. And another night, a college sports team stayed and

    3
    « Such potential, but... »

    The building appears to be recently renovated - nice paint, wall coverings, carpet, new tile - lobby looked great; room was clean and the bathroom was awesome. Here's the but.... rowdy, loud, still going on at 11:30 pm, dogs barking at 6 am... I don't know - just seems that it won't take long before it's not such a nice place. It worked for what it was for - a quick stay after arriving at the airport but...

    2
    « The Worst Best Western »

    It took 40 minutes to check in. One clerk on duty who did not greet anyone as the line grew ever longer When I interrupted to ask for the manager, he said he was it. When I finally was at the head of the line, The clerk did not acknowledge, much less apologize for, the wait. Instead, he asked: Did you need to see the manager? I said yes indeed, still do. He said he was the only person I could talk with. When I told him that I've traveled extensively and this was the worst check-in experience ever, he said: "I'm here on my own." The clincher: "What did you expect?" And when I reiterated that this had been an awful experience, he said I should consider myself lucky, because the line usually extends out the door. Never has a clerk basically said that I was a fool to expect anything better at his hotel. I tried calling Best Western customer service 800 number and just got a busy signal for 10 minutes. Hope this information helps guide the hotel to train employees to provide better customer service and to having at least two clerks on duty. Must people suffer to get a room here? I don't think I'll be going to a Best Western ever again.

    4
    « Overnight Stay on the Road »

    Picked this hotel whole on the road as a stopover while on a two-day drive. Arrived late and left early. The staff was friendly and courteous during late night check-in and early check-out. Room was clean and comfortable. Breakfast was on time and ok. Hotel access is a little bit awkward from highway, but overall all good.

    1
    « Unpleasant experience »

    The rate was decent and had an indoor pool for the kiddos. The pool water was GREEN. Then, our room had a spider web in the corner and the spider was in our bed. We had a pull out for the kiddos to sleep on. No sheets. I called the front desk and finally got sheet almost 2 hours later- which was 12:30am. The front desk wouldn't ever answer. Last, when I went to checkout and get a receipt they wouldn't give it to me only my spouse bc his name was on the room. So, I had to go out to get him from the car to come back in to get a receipt. Wouldn't stay here again, ever.

    2
    « Not recommended »

    There are a lot of choices in Lafayette for hotels. I don't believe this is a good one. Pros: front desk staff were polite and helpful; close to Interstate 10; breakfast was fine. Cons: room was very dirty; sheets were stained and there was hair on the top sheet; hotel seemed dirty; could hear cleaning staff outside the room talking about fighting other people and cursing, which was frustrating because our 7 year-old could hear them.

    4
    « Remodel/redecorating in process »

    Completed rooms very comfortable and updated. Clean!! Fairly quiet. Bar/restaurant within walking distance (another hotel). Major issues at breakfast. BW waffle machine started burning batter no matter how long it was in waffle iron!! Staff immediately handled. Unfortunately, milk had turned as well!! Staff very kind about the issues.

    5
    « Great Place »

    Very clean and helpful staff. Lobby still under construction but it looks like it will be very nice. The staff was very helpful and the hotel is dog friendly. Will stay here again when going through Lafayette.

  • 3
    « Hotel Stay »

    Lobby under construction. Should be really nice when complete. Really nice front desk employees. Made reservations prior to arriving but when I got there there was no record of me calling. I was given a reservation number but it couldn't be found. The nice lady at the front desk was able to get me another room. Convenient location from the highway. Very easy to find and lots of places to eat nearby.

    3
    « louisiana trip »

    went to louisiana for leisure and chose BW as I am a rewards member drab but not bad; room was decent, decor ok, everything in working condition. breakfast items were not fresh nor was there much variety. location was good. front desk staff was helpful

    1
    « Check your bed »

    The bedding look a little "used" or worn. I got into bed only to find a wet spot. Upon investigation, found wet urine. Desk clerk said it was likely the maid's doing. He was very helpful moving us to another room. That room had a toilet bowl full of unflushed paper, etc. He flushed it and everything else passed inspection so we stayed there. Desk clek had a great attitude in this case. Later called because it sounded like a rock band was holding a gig outside. He took care of that too. I am so glad the urine stained sheet was still wet or I would have been sleeping in dried urine. Use caution when checking in to this place. My stay here was unique in all my travel experience.

    4
    « Staying in Lafayette »

    This hotel is newly remodeled. The rooms are nice and clean. The staff was friendly and helpful. It is difficult to get to the hotel and leave on a very circuitous route.The breakfast was fresh and plentiful.

    5
    « Very cozy »

    Quiet and convenient right off hwy 10 and has all the security amenities ive come to expect from a Best western. Laundry was cheap here too. $0.75 wash & $1.75 dry. Not bad for a hotel and has a security camera as well.

    4
    « Half way stop »

    Nice Pet friendly motel. Perfect for halfway stop to Florida. Newly furnished rooms. Paint and carpet. Awesome friendly staff. Easy access to interstate and local restaurants. Prejean's is the best for Duck Gumbo.

    2
    « Disappointed »

    The hotel itself was OK but the dining area is very small and our room was too near the highway and the traffic noise never stopped all night long. Plus this hotel is not near a regular restaurant. I had Google mapped the hotel area and it said there was a Cracker Barrel just a block or so below the hotel. But there was none!! As it turned out there's a gas station that has on its lighted sign "Cracker Barrel" (WTF??) We then drove further down the road but found nothing worthwhile.

    5
    « Great Place to stay! »

    We arrived in Lafayette late and stayed here. It was in the process of some renovations, but our room was very clean and very comfortable. The beds were comfy and there were no loud roads to disturb us. The staff was very friendly and accommodating. I would definitely stay here again!

    4
    « Nice and friendly motel near interstate »

    The check in and out experience was as good as it gets. The check in guy was very friendly and helpful. The room was clean and the beds were very comfortable. Great motel for the price. Would stay there again.

    5
    « Another great stay!! »

    This is our second stay here and we'll be back next year. This little motel has everything you'd want...a great friendly and efficient staff, comfortable beds, tasty varied breakfast...an all around super stay!

  • 5
    « High School Band Festival »

    The room was clean and orderly. The service was excellent. We always try to find a Best Western as close as possible to our destination. We are always pleased with our stay. This time we had a dual purpose. We had events to attend on two separate days in and around Lafayette, La. The hotel was close to both events and we were also able to attend Mass at a church nearby.

    3
    « Great little inn »

    Friendly and helpful front desk staff when we checked in, speedy and knowledgeable. Rooms clean and spacious. The low rating because of the breakfast Experience on 10th September. the guy at the front desk not really helpful and food was out and not replenished. When asking for food the answer was no more! Otherwise a good stay and recommend.

    5
    « I enjoyed my stay »

    I enjoyed my stay here. The staff was nice and cooperative. I would go back to stay here and refer others. The bed was comfortable and the location was great. Thank you for making me feel comfortable.

    1
    « Dirty »

    The hotel is very dirty. The furniture are very bad. The towers are not clean. Bedsheets are dirty. Location is not bad. The breakfast is normal items and presentation is so so. Overall I won't go back again

    4
    « Friendly service and good breakfast »

    The check in staff were very friendly, even helped me with our bags. Allowed us to check in 30 minutes ahead and I was so grateful as a huge thunderstorm was about to hit. Great selection for breakfast. What we had was fresh and was perfect for our needs.

    5
    « This Bestwestern is being remodeled. Don't let that stop you from staying there. »

    The staff is very professional and friendly. Sometimes you don't get both. The beds were comfortable. The breakfast was the usual Bestwestern breakfast. I plan on staying there again. Nice and quiet. Easy to find.

    4
    « Good location, good facilities, great staff »

    Free parking, warm welcome from Bernard, clean room, excellent breakfast thanks to Airon who is also very helpful with many dofferent languages. Good free wifi. Ann gave us many helpful hints ie airboat swamp tour, Blue Dog cafe

    4
    « Good stay »

    Needed a place to stay at the last minute after becoming too tired to continue driving to New Orleans was lucky enough to find this Best Western when I needed to rest. Night clerk was very helpful and made sure that I got all of my rewards member benefits.

    5
    « A nice hotel »

    My wife and I had just arrived that night from the Tampa, FL area, so needless to say, it was a long day for us. When I went to check in, Brian, the front desk clerk was both positive in attitude as well as personable. He worked with me on the price of an upgrade. Overall, I would definitely recommend this hotel!

    4
    « ONe Night Stay »

    It was a one night stay in which I chose to stay a a best western because overall these hotels are moderately priced and in most instances are clean and inviting room surroundings. The staff was welcoming and expeditiously check us in on a timely basis.

  • 5
    « Very nice & quiet. Convenient to I10 »

    Super helpful front desk clerk. Great value for a clean quiet room very close to I10. Forgot personal care product and home and the front desk kindly provided. Didn't swim, but the pool looked clean and inviting.

    5
    « Very Nice Hotel »

    We stayed one night at the Best Western Hotel in Lafayette. La. The staff was friendly and very helpful. The room was clean and the breakfast was very good. The Hotel was close to Interstate 10. We would stay there again if we are in the area.

    3
    « Nice room. »

    Spent one night here just passing through. We found this hotel in our AAA tourbook - there were two BW in the area - this was the less expensive one. They were doing some renovations, so there was some piles of materials outside. The room we had was nicely decorated - obviously renovated recently. The breakfast area was rather lacking in our opinion, plus we had to wait on coffee and some food items.

    1
    « Not a Bargain »

    We found this motel to be extremely dirty, both the public areas and the rooms. The stairwells had rubbish in them, there were beer bottles outside the door of the exit we used to get to our car. The bed was lumpy location was noisy, old fittings and fixtures in the room were worn out, curtain was ripped, lamps did not work, room not clean, in need of an extensive renovation. Overpriced for an old place. The staff were pleasant enough but that doesn't make up for being charged for something that was not delivered. Another woman at breakfast shared her similar impression.

    2
    « stay somewhere else »

    5 times I have stayed here 5 times in the past 6 months and twice thet put me in a room by the stairwell door, so no sleep there hearing the door slam closed all night. After I complained, the next time they put me next to the elevstor, same thing. I complained again, and this time this week I was placed in a very strong mildew smelling room, late at night after I had driven 7 hours, and I was too tired to change it. The next morning the elevator quit working while I was on it with a full cooler and luggage, which I ended up having to carry down two flights of stairs. Never staying here again. If u dont care about getting a good nights sleep, stay here, the breakfast is good.

    5
    « Best Western »

    When I'm in Lafayette,LA. I stay at the Beast Western friendly staff very helpful and clean rooms with hot breakfast and coffee to start your day. Never an issue checking in and alway as easy checking out. Parking lot well lit up at night and hotel grounds clean.

    5
    « Great time »

    Was traveling from Alabama to Texas. Hotel was extremely clean. Room very clean. Great service. Highly recommend and would stay here again. The only issue were the vending machine in 2nd floor was out of order and the pool hours.

    5
    « Great stay at Best Western »

    This Best Western motel was the most comfortable and clean hotel that we stayed in during this trip. The beds were exceptionally comfortable and the bedding was very comfortable. We went out of our way to stay in it on our return trip as well even though we could have driven a few hundred miles more that day.

    3
    « Renovation Odor and Torn Window Sheers »

    Our room had new carpet installed and the smell from the glue was very strong. The window sheers were also torn. Our room was not ready for guests to inhabit. I informed the front desk, but nothing was done to address the issues.

    5
    « Great place! »

    Clean rooms, great breakfast, and exceptional staff! Room was very cleaned and quiet. Great morning breakfast. Staff was very helpful in making sure we had everything we needed. Great, smiling personalities!

  • 5
    « Great hotel in South LA »

    Enjoyed our short stay. We'll be back soon. Great and welcoming staff!! Rooms and hotel were clean. Breakfast was good and a great way to start the day! The internet worked well! We would recommend this hotel for travelers staying in the Lafayette area.

    4
    « execelent »

    room was comfortable used it to rest after getting married. before the honeymoon. staff was helpful and polite I would recommend best western to friends and co workers. located close to restaurants and shopping.

    5
    « Clean, newly renovated, quiet, restful, efficient »

    Happy with Best Western, would recommend to anyone. Room was equipped with microwave, refrigerator, had usb ports for charging cell phones, clean towels, and tolietries, clean floors and carpets(the kind you can walk barefoot on and it is ok) really clean. Breakfast and fresh coffee early in the morning. Coffee availible in room. Location was close to interstate that I was traveling

    2
    « Needs some work »

    Checked in tv never worked...no sound and picture would only stay on for a minute....location was ok...bed was comfortable .. did not get to take advantage of the free breakfast...man who checked us in was very nice

    5
    « May 25 2017 »

    I enjoyed my stay, bed was extremely comfortable, it was very quiet on my floor and the staff was AWESOME.....Kuddos to Miss Amy, Miss Valarie, Mr. Bernard, Miss Patricia and Miss Keller...you guys really know how to treat customers. The only thing that wasn't pleasant was the view of the pool from my room; in which, I just kept my blinds closed. Otherwise, everything else as lovely.

    1
    « Surrounded by Filth and Odor »

    The first room we were given had an overwhelming odor of perfume and mold. When we looked at the ceiling it was cracked and had significant water damage. The second room was better but still smelled. There were large dark stains by the door which were obviously urine stains from a pet. The coffee maker didn't work and the handle on the shower fell off. The light fixtures were rusted and had broken bulbs. Overall, I'm shocked anyone would rent this room to someone, especially at the price.

    3
    « Better, but - - - »

    I was here before. Seems the property is in better condition. Room was clean and comfortable, but could use some upkeep. No one ever at front desk. I had to wait / chase them down, a few times gave up. A real pain. Breakfast, kinda bad. Out of a lot of items, never an attempt to replace. For 1 overnight, it's okay.

    4
    « Excellent Value for the Price! »

    I have stayed at this BW hotel maybe 4 - 5 times. For a lone travelers it met and exceeded my needs. Although an older property, it met all of my needs. And, the price was right! Lots of way to "Thick" pillows on the King Size bed. Have some flatter and softer pillows.

    4
    « Good choice »

    Staff were awesome and the appearance of the building had improved. The rooms were clean and remodeled. They provide a sack breakfast to those who cannot make the hot breakfast. The bed was very comfortable.

    4
    « Nie place to stay »

    The room was clean and the staff were friendly. I've stayed here several times and they have provided really good service. This has become a standard stop for me when I'm traveling to Texas from Florida and return trip.

  • 5
    « brief stay »

    We stayed one night at the Lafayette Inn. The room was very nice and the management was courteous. There was easy access to the hotel and we found a wonderful restaurant close by. The free breakfast at the hotel was very good.

    2
    « Not a good experience »

    Front desk staff was not attentive and made to seem like we were interrupting their day. Walls are paper thin. Sketchy hotel (Super 7) right next door. Beds and pillows are extremely uncomfortable. The property is clean and exterior looks nice, but service and quality was subpar. The weekend rates were pricey, too, for wha you received. Have stayed in plenty of Best Westerns, ad this one does not live up to their standard. Will not be staying here again. Good location to interstate and other areas of Lafayette. Just not a good feel, overall, of the place....starting with the front desk reception at checkin.

    3
    « NO BOTTOM FLOOR »

    Overall it was good but i would not recommend the bottom floor. You hear every footstep, every door close...if you are a lite sleeper, forget about it. Checking in/out was breeze, breakfast was okay Had some trash in the room, looked like the cleaner did not move the chair because they had "big" trash under it but other than that, the room was good

    5
    « Overnight stay. »

    Very nice , covenient stay while traveling Easter Sunday. Close to many restaurants. Staff very helpful to us , having traveled several hours on Easter Sunday, they helped find a restaurant that was open for us.

    2
    « Noisier Room Ever & That Includes Youth Hostels »

    Noisiest place I've ever stayed, and I've stayed in youth hostels that had 8 free spirited young adults to a room. Upon check-in, I requested of the clerk to put me where she needed to , but to please choose someplace quiet because I'd had a long day of work, a long drive, and more work ahead. She literally shrugged. The room she gave me was near the entryway and on the first floor so I knew it would be noisy and I requested a change. She refused. That evening was fine. But at 2 am, I was awakened by a lengthy conversation by the people next door. They weren't yelling, but the walls are paper. At 5 am, the people upstairs began thundering non-stop and it continued as a screaming child ran back and forth in the next room, screaming without abate. Shortly after that, the door slamming on the hall began, which shook my own door each time. It's morning, and I'm exhausted. Never again am I booking Best Western. If a clerk can't honor my simple request for a second floor room away from entryways, I'll go elsewhere. Other things to consider: It's on a series of roads that could be difficult to navigate. While it's not far from downtown, it's in another world. WiFi was spotty, though it mostly worked. There's free breakfast offered, but I was too tired to go.

    4
    « Good stay »

    Great place. Only negative is difficulty of access from the Main Street. It is very clean and the price is reasonable. It is not close to a wide choice of eating selections. We brought in food and ate in the room.

    3
    « A night's Stay »

    We stopped for the night. Clean and friendly staff. Good breakfast. One suggestion would be to request a 2nd floor room, as the first floor is a little noisy. Very competitive with the neighbors so that makes it a good choice.

    5
    « Very clean and well appointed »

    Very nice hotel, lots of business travelers, great breakfast, . All very clean, well appointed, We had a street light directly outside our 2nd room and the black out curtain rod would not allow use of the curtain. When we reported it in the am, they were nice and all, first saying we should have used the curtain, and when I explained you couldn't she said, oh I asked maintenance to fix that once already, I'll call him again.

    1
    « Will not ever stay here again »

    This property is older and appears run down. The "old" rooms, according to the desk clerk, do not hold the electronic key code so I had to have my key reset every day of my stay. They put a family with apparently lots of children above me and they made a racket running back and forth and stomping on the floor. The hotel site is out of date - they do not have a cocktail lounge and one of the restaurants recommended is permanently closed. According to the Style and Amenities ratings structure, it is good for families with children but not for adult, individual business travelers. I was here on business and will not ever stay here again. I chose this property based on past experience with the brand, but never again.

    5
    « Great stay »

    It is a good location off route I-10 on our way to TX. The staff was courteous and helpful. The room was spacious and comfortable. It had all the amenities we were looking for including a fridge and microwave, closet, granite bathroom. I loved the shower! There was also a business room and guest laundry. A great breakfast which included eggs, sausage, biscuits and gravy plus much more. It is typical of a Holiday Inn Express or similar hotel. My biggest objection was that our fridge did not have a freezer section to freeze our ice packs. Maybe they would have froze them for us if we asked. Also pet friendly. Exceptional value.

  • 4
    « Clean, safe and quiet place to stay »

    Very professional staff and a very nice place to spend the night. Easy access to highway 10 and highway 49. Easy to find and very quiet at night. A very good value with a nice breakfast in the morning.

    5
    « First stay at a Best Western Hotel »

    Friendly and helpful staff. Clean and very nice room. Room had more that what we needed for just one night. Not difficult to get to places we were attending. Easy and fast checkout. Would stay here again.

    4
    « Adequate »

    Stayed with family at this Best Western for one night on way to Texas. This is a fairly standard Best Western. Our room was spacious and staff was friendly. I had a reward card, so checkout took a little longer, but still fairly quick. Breakfast was somewhat lacking (compared to other Best Western and similar hotels). Room was generally clean, but we did notice some mold on the ceiling.

    4
    « Mostly good »

    I was here for a band trip with my daughter. Internet was unusable as you get farther from the lobby. Desk agents seemed to like to sit in the lobby and lounge instead of staying behind the desk. Staff was friendly and room was clean. Just need more routers for internet.

    4
    « New and clean conveniently near I-10 and I-49 intersection »

    This is a new clean hotel conveniently located right where I-49 ends in Lafayette at the intersection with I-10. The rooms are in great condition with modern finishes like granite countertops and flat screen TVs. We also loved the new Serta mattresses and slept very well. The girl at the front desk was very nice although possibly overworked. Breakfast was average but typical of a hotel in this genre. If you are driving cross-country on I-10 I highly recommend stopping here for the night and getting some great Louisiana cuisine at Prajean's only 3 minutes from the hotel. It is hands down the best food I have ever had in Louisiana and worth the stop for that alone. Go for dinner, stay at the BW and be on your way the next morning. That is what we did. Live long, eat well and ride lots!

    4
    « Pleasant stay »

    You'll make a crazy U-turn from the Interstate to end up right in front of this Best Western hotel. The hotel itself was very pleasant: the room was just big enough, clearly clean, had a microwave and comfortable beds. We slept really well. I wanted to get some coffee from the breakfast room at night and a fresh pot was made right away. Breakfast was okay, with luke warm scrambled eggs and bacon. They also had some yoghurt and diy waffles you see at most hotels these days. We enjoyed our stay and would certainly recommend it.

    5
    « Welcome site after a long day of driving »

    We will keep this BW on our preferred hotels, when we are traveling I-12 through LA. It was very updated/clean and well decorated with a courteous and professional staff to get you checked in & out. We had been traveling for 2 days from SE AL to Houston, TX. The night before was unpleasant as we had stayed at a BW under renovation in Gulfport, MS. We were happy to get back to the high standards of BW with this hotel. We will stay again and would refer anyone to stay here. Thank you all for helping us get settled in for a welcomed nights rest.

    5
    « Best Western, Lafayette La »

    Breakfast was lacking, but overall it was clean, accommodating, and staff was very helpful. I was there for Disaster Work so could not explore the amenities as I could have. Would stay here again if in the area.

    2
    « Cleanliness issues »

    After a long day, we hastily chose this hotel. After getting in our room, it was clear that the bed had not been changed, just made, and there was also some food getting stinky in the refrigerator. The very wonderful desk worker, Iris, was very helpful in immediately giving us a different room. We were too exhausted to complain further, but the room smelled of cigarette smoke, even though it was a non-smoking room, there was a burn hole in the duvet.. a top sheet was missing , carpet and upholstery stained, and obvious signs of lack of vacuuming. Avoid staying here, the management should be embarrassed. Iris (at the front desk) was the best asset this hotel has. We did not bother with the breakfast, just wanted to get out of there!

    2
    « Crowded and hectic »

    We spent one night at the Lafayette Best Western. The busy hotel is close to the 10 with enough parking. Check in was crowded and hectic with one person working the desk. On the way down to our room I noticed the Hallway needed vacuuming. Our room smelled funky upon entering. There were liquid stains on the walls and the chair in the room was very dirty and had several burn holes on it. The carpet looked very dark so not sure how clean it was. The refrigerator in the room worked fine. Internet was a bit slow. The air conditioning worked well and there were extra outlets on a bedside lamp.Bathroom appeared clean and well stocked. The desk chair was broken and wouldn't raise..Overall the furniture was worn out looking. The pool faces a busy street with walk by traffic so I didn't feel comfortable swimming there. Breakfast: the breakfast eating area is small with 4 small tables right in the lobby. Breakfast had the basics with no biscuits or fruit at 8:00am. No napkins or salt. No one was restocking food or keeping area wiped off. We won't be coming back to this hotel. LSJ

  • 5
    « Great! »

    Stayed for 3 nights. Everything was very clean, service was good. Only complaint was breakfast. First morning they ran out of eggs. The attendant said it would take 20 mins to put more out. The last morning they started taking away breakfast at 9 even though I was told it goes until 10. Coffee though was very good. Overall very enjoyable stay and I'll stay here again if I'm in the area.

    5
    « Great price, great hotel »

    I usually dont even consider Best Western and stay at Comfort Suites, Marriott, or Country Inn. I will always check Best Western in the future as it was comparable, if not nicer than some of the other motels listed for a better price

    4
    « Great service »

    I must say I had never stayed at a Best Western and was a little skeptical, but because of the flooding in the area I was not able to book at reservation closer to where I was working. But to my surprise the service was absolutely wonderful. Daily Jones the host that checked me in was absolutely fabulous. She was the only one on duty and was multi-tasking like a pro. In spite of customers coming at her asking questions and needing assistance, she handled everyone with a smile and such a wonderful attitude. And said she actually loved being busy. Well after I got checked in and got to my room there was problem with my TV, she came to my room to attempt to fix it. When she was unable to do so she was so apologetic, offered to get a tech to come in, but I was so tired I told her that the next day would be fine. She offered to move me to another room and stay on top of everything until everything was right. This young lady would be a great access to any company, Thank you Daily.

    5
    « Great Place to Stay »

    The room was very nicely decorated and was extremely clean. Everyone in the hotel staff was very nice, and the breakfast attendant was extremely hospitable. I recommend this BW to everyone whenever they are traveling close to Lafayette!

    2
    « smelled funny »

    The room did not have the air on and it was 85 degrees so it took a little while to get the temperature down. Also the hall way smelled of cigarette smoke and room smelled a little musty. The breakfast area only had three tables to sit which made us have to wait to get a table.

    5
    « Best in Lafayette »

    This was one of the nicer Best Westerns I have ever stayed, our stay was extremely comfortable and the desk clerk (Daily) went out of her way to make us feel that way. If ever we go through Lafayette again we will stay here, Everything was very nice and professional.

    4
    « Great For Business Stay »

    This hotel is very convenient if you are in town for business. It's not to far from the freeway which makes it easy to commute in & out. The staff is very friendly & helpful. Also you are not far from the restaurants in the area. I would highly recommend this hotel if you are traveling in town for work.

    4
    « 3 Angel's »

    Keep up the good work Staff.This hotel really has something special.Everyone look like they enjoy working for Best Western.I was listening to the employee's interacting in Housekeeping all the way to the Front Desk employee's interacting.Everyone seem to be on the same page.I am Ex- Doubletree Hotel Employee and also a Reservation Agent at Hotel.com. So I was looking at everything from the room to the employee's.The furniture and the decor in the room was really nice. Let's see what the next Best Western bring me.lol

    4
    « Excellent staff, but smoke free isn't really smoke free »

    The front desk staff here was 5star. We walked in with our kids and they were extremely welcoming and friendly. I've stayed at many luxury hotels and haven't been treated with such great customer service like we received at Best Western. Kudos to management for training such amazing staff. In fact, the customer service is why I'm giving a 4star review instead of a 3star. When we checked in, we were told it had only been a matter of weeks that the hotel had become smoke free. So technically they're able to sell their rooms as smoke free rooms, but there was still a very strong cigarette smell in our room. The hotel staff was very accommodating and found us a less smokey room. As a non-smoking family that's allergic to smoke, it was still pretty smokey for us. My kids enjoyed the free breakfast each morning.

    4
    « Nice stay »

    My parents and I stayed here for a night of a summer road trip and my mom found their staff to be some of the friendliest she's ever talked to. The room was very nice and clean. Not the newet, but like I said- clean and we'll taken care of. They had a complementary breakfast and I would probably only rate that a 3/5 but other than that it was great and if breakfast is the "worst complaint" then buy some granola bars. Haha

  • 5
    « Great stop »

    One of the best locations I've been to. Plenty of stores & eating places close by. Hopefully you will get checked in by Daily. She is one of the nicest you will ever meet & very informative. Very nice Hotel staff during our 3 day stay.

    4
    « VERY GOOD VALUE »

    We had a very pleasant stay at this hotel. The staff was caring and pleasant. We would stay again if in the area. The breakfast was hot and plentiful. Our initial request at booking was satisfied for a first floor room due to handicap. Parking was plentiful.

    4
    « Nice folks, good location, price was right. »

    The title says it all. Each staff member was terrific - very nice people. It was convenient and cost was not exorbitant. Breakfast was typical and it was nice to have that convenience. The room was comfortable, good water pressure, etc. If you need to do work at a desk, however, be aware that the chair does not match the desk. The desk height is way too high and the chair, even at its highest, left me with the desk at (wait for it) chin height. And I'm not that short! I asked about getting a new chair and the sweet manager (she really is terrific) apologized and explained that it was that way in all of the rooms. I ended up having to sit on 4 pillows and that got me there (too bad there aren't phone books anymore). In all, it was a perfectly fine place to stay while working in Lafayette.

    5
    « hotel overall »

    Clean hotel. Easy check in and check out. Rooms were updated and the bed was extremely comfortable. Parking was easy. Walmart was close. Downtown was a mile away. Lobby had free breakfast and coffee. Staff was freindly

    5
    « Great »

    The staff was very helpful and friendly. The room was very clean and a nice size even with 2 queen beds. The bathroom was very nice and very clean. I will be staying at Best Western more often! They even have a laundry room we used that was as clean as our hotel room!

    1
    « Disappointing!! »

    We have stayed in four other Best Westerns in the last six weeks and have loved every one of them. Then we stopped here in Lafayette. We walked in and the lobby had a stale smell, but it was a no cancellation reservation so we stayed. Our room smelled like it had previously been a smoking room. It was clean enough, but old. There was no wireless internet in our room. The guy at the desk acted like we just didn't know how to connect to it. When I walked to the lobby, I was able to pick it up, but this morning during breakfast we had no connection even there. We never had it working in our room, so ended up having to pay for extra data from our provider. Then there is breakfast. The biscuits were cold in the bread cabinet and no place to heat them. By 7:25 there were no scrambled eggs and still none by the time we finished eating. The only employee we saw was the desk clerk. I would not recommend this hotel to anyone and we certainly won't go back.

    5
    « Stay here if you get a chance »

    Excellent value, staff was helpful, courteous and very friendly. Clerk gave us two coupons for Prejeans for two appetizers that cost normally 6.50 and they were free. Checked us into a hot tub room and we didn't ask she just did. Rates were the best of any for our whole trip through Vicksburg, Miss and on to New Orleans and back.

    3
    « Nice but loud.... »

    My wife and I spent 1 Saturday night here. All rooms open to an interior hallway, so every door slamming and loud people woke us up several times during the night. A good night's sleep is my #1 hotel request, so not a good report. Otherwise a descent room and clean. Convenient location, adequate breakfast.

    4
    « Very Nice »

    Don't be put off by the adjacent motel with rooms for $39.00. This Best Western is very nice with upscale clean rooms. My wife and I were upgraded to a spa room due to our Diamond rewards status. The room had all the usual amenities but is rather small with the full size spa tub in a corner of the room. There is an elevator available if needed. The bath has a granite counter top and tub surround. The refrigerator did not have a freezer, which we needed. The flat screen TV has HD reception. The breakfast has the same continental food items as other motels. Overall a very nice stay.

    5
    « vacationing with friend. »

    Nice hotel and the emloyees were all very helpful. When we asked for suggestions, where restaurants, etc. were, we were giving good information. Room was clean, extra towels when needed were supplied quickly. Would recommend this hotel.

  • 5
    « Passing Thru »

    Nice hotel. Very convenient to Interstates ten and forty-nine. Good stop before or after New Orleans. Clean and comfortable with caring attentive staff. This is the second or third stay for us at this inn. We will stay here again!

    5
    « Motorcycle trip to NOLA »

    The staff at this location went over and above expectations especially helpful being we were on motorcycles. Although the roads around the hotel are in repair status, once on the property we were fine. safe parking and location to Boubon street and eateries. Check out Verti Market for take out( close by Hotel ) . well worth the trip and money.

    5
    « Hotel review »

    This hotel was great. Rooms were tastefully decorated and exceptionally clean. Beds with comforters were perfect. Full breakfast with a great selection. Easy to access nearby restaurants on yelp. Excellent value as hotel is in mid price range.

    5
    « Clean rooms, Friendly staff »

    We love Best Western hotels and we stay at this particular location whenever we're in town because it's pet friendly. It's not the best part of town but we've never felt unsafe here at all. Our room is always clean each time we've stayed here. We've never has the breakfast here but it's always packed so someone is enjoying it.

    2
    « breakfast not good »

    breakfast was not good, juice machine didn't work, coffee was cold, gravy was cooked dry. Was a descent place for the price but the room had an odor. Water for shower was good and hot and pressure was good.

    4
    « Nice economical stay »

    We were in Lafayette for four nights and our stay here was very adequate. The room was clean and the staff was very nice and helpful. The breakfast is good enough, but they really need a few more tables during the peak usage. The hotel was centrally located for our needs. We would stay there agains

    1
    « Brenda Carter »

    I would not trust making a reservation at this hotel. When I originally called I was placed on hold for approximately 10 minutes. I was told that all they had available was a king smoking suite and a queen with 2 bed smoking suite. Upon arrival at the hotel after my husband had signed paperwork the gentleman at the front desk informed me that we had 2 king smoking rooms, which would not accommodate all of the people in our party. Furthermore he told us that because we had already signed paperwork they would still charge our card even if we had to find another hotel. There was no manager in duty and they didn't even have a cot we could put in one of the rooms to make the stay more comfortable. This place is a rip off and they do nothing to try to make things right with the customer. It is basically sorry you didn't get what you were told you were paying for its your fault for booking with us! No such thing as customer satisfaction here!

    1
    « Non Smoking Rooms »

    We checked in on 03/27/16 our receptionist was Charlye and she was very friendly and nice. That evening we were getting ready for bed and my husband and I pulled the sheets back and found a piece of toilet paper and a penny in the bed and I told Charlye and she gave us all new bedding and apologized and said she would let housekeeping know. For our trouble Charlye took off the pet fee, which was $20.00 for a Chi-weenie. The next morning we were getting ready to check out and I have a habit of checking all drawers to make sure I have all my belongings and as I was checking the drawer I found a glass pipe and a pack of Swisher sweets in a non-smoking room and went to the front desk and told Valerie and she said she would look into it. We decided to stay another night since she was taking the pet fee off and was suppose to let housekeeping know that their was smoking items in a non-smoking room. Needless to say the glass pipe and Swisher Sweets was still in the drawer and I went to front desk again to ask for a manager and was told by the gentleman at the desk that they would not be in until the next morning, when there is a sign saying MANAGER on duty 24 hours. Just make sure that you check everything in room before you unpack and get ready for bed. The room was NON-SMOKING and smelled great, no smelly or stale odor. Breakfast on 03/28/16 was great, the only thing was that they ran out of biscuits and their was only about 6 people in the dining room. It was about 6:30 AM when they ran out of biscuits. We asked if they had any more biscuits and the gentleman said NO.

    5
    « Perfect for our short stay »

    Very comfortable, very clean and well appointed room. We were only there for a short visit (checked in late and checked out early) so just used the room for sleep before getting back on the road. Front desk staff was very friendly and saved the room we requested.

    3
    « 50 50 »

    poor security ppl in halls loud till 5 am house keeping tries to kick u out at 9 am other than that clean rooms soft beds cozy room would go again if i had to but ill try a hotel on south side of town next

  • 4
    « Best Western in Layafette, La. »

    A little tricky to access! The room was clean and comfortable. The breakfast was more than adequate. the check in and check out was handled very efficiently. overall a good stay for just a sleepover on our way to New Orleans!

    2
    « Very Disappointed in Stay »

    I stayed here with friends and we were very disappointed. The front desk person was nice enough but a little slow in getting our room keys. The room had a faint smell of smoke even though one of us was very sensitive to it. We were too tired to change the room at that point so just went to sleep and suffered through it. The room was average in cleanliness with some of the towels in the bathroom a little off-white. And the breakfast was decent, but unfortunately could not make up for the rest of the stay. Save your money and stay elsewhere if you can.

    3
    « Met all expectations-clean and quiet »

    Had a room on the top floor--clean and quiet. Bed was comfortable, and the breakfast was better than most (included scrambled eggs and sausage, hard boiled eggs, bagels and english muffins). Check in gentleman (Chris) was pleasant. Morning personnel did not attend to breakfast selections (coffee, scrambled eggs and sausage ran out) even though it did not seem busy when we came to breakfast.

    4
    « Just what you expect »

    Although the room seemed a little rough around the edges, overall, it was clean and comfortable. The bathroom was particularly beat up, with signs of water damage, and a vanity that looked like someone had been banging the edges with a hammer on. Very good wireless internet, which was appreciated. Just what you expect (and hope for) from a necessary night on the road.

    4
    « Very reliable...a good choice »

    Easy to find and a great value. The breakfast is much improved and has great choices. The open pet policy is a bit odd and may be the source of the odor issue: both the pet and cleaning products used to fix the pet odor: two sides of the same coin: odors.....

    4
    « ugly's enterprises »

    Very good accommodations,friendly and knowledgeable personnel. Even the groundskeepers were friendly and greeted us with a hearty sounding good morning.A very pleasant experience much better than my experience with a competitor of Best Western on a previous trip to Lafayette. Will definitely stay there on future business trips.

    4
    « Business trip »

    My stay at the Best Western in Lafayette was very pleasant and the price was right for a 3 day business trip. The staff were efficient and very friendly. This was a return visit to the hotel. I was very satisfied.

    3
    « Friendly place to stay »

    I have stayed here several times in the past. They are now starting to remodel. It should be even nicer then. The people are always friendly. When in the area I recommend this place. Its not the nicest but it is very comfortable.

    3
    « Just Passing Thru Lafayette on IH-10 »

    This Best Wetern is located on the south side close to IH-10 and is easy access with decent parking. Rooms were clean, neat and orderly. A number of restaurants were nearby, did use pool or any of the amenities, as we were travelling. Good value for the price. Breakfast: eggs, biscuits, gravy, sausage. I personally enjoyed, which added to being a good value for the cost.

    5
    « A nice hotel for a short stay »

    My husband and I had a long day of travelling and wanted to stop somewhere to stay for the night. Not only was the hotel reasonable, the front desk service was outstanding! The front desk clerk, I believe his name was Chris, was so helpful in getting us there when our GPS was off. The hotel room was nice and the bed was comfy. We didn't eat the breakfast, since we were in a hurry, but everyone else seemed to enjoy it. It was a nice night stay!

  • 3
    « The reviews were right »

    I was looking for a room with a free breakfast for less than $100 and this room was just fine, no more, no less. The beds were comfortable, the ac was good. My only complaint was a somewhat strong, chemical odor. Another reviewer said the same thing and it was true. The breakfast was lackluster but filling.

    4
    « Great stop off after getting pass the bridges »

    My wife and I always dread the crossing of the bridges both at Baton Rouge and Lafayette. The traffic is always bad or the wreaks are jamming the lanes. So this hotel was a find as we had just gotten pass them and it was late in the evening. Clean rooms, friendly staff, and very reasonable rates. Breakfast in the morning was above average.

    3
    « Friendly staff, needs a little more attention to cleaning »

    This was a one night stay on our travels. Be aware this hotel allows smoking on the 2nd floor. We did not have any issues with the smoke on the first floor. Great staff. Very friendly and courteous. The bedroom was clean and bed was comfortable. The bathroom had mold in the shower and dust behind the doors. There could be more attention paid to the cleaning. Good breakfast.

    5
    « I liked my stay »

    Lafayette Inn was a great experience,,,unlike the night before in Texas,,,My wife and I moved from Northern CA to Brooksville Florida we only stayed at Best Western,,,7 nights in a row,,most were wonderful,,,One was wonderful but had horrible coffee,,another was hard to find,,poor directions,,most were okay,,and easy to find,,even in the dark,,,but they need to be more aware that some people have never been there,,,Give better directions,,,

    2
    « Aged/Smoke Ridden »

    We have been traveling for the past 3 1/2 months and have stayed at a variety of accomodations, including a number of hotels around the country and in Canada so we have plenty to compare places with. This time things came up well short. It started with the 2 women behind the front desk who lacked, big time, any enthusiasm for the hotel or guests checking in. Then, in heading to our room we couldn't help but notice the general dark/somewhat depressing atmosphere of this Best Western Inn. That became even more obvious when we got to the second floor where in order to get to our "non-smoking" room we had to walk down a hallway reeking of cigarette smoke....the smell permeated everything. Thankfully, it somehow didn"t get into our room...but it was overwhelming once in the hall. The breakfast in the morning was standard...passable, at best.

    4
    « Good stay »

    I recommend this hotel if you have pets. The staff is friendly and handled any problems very fast. The breakfast is very good. We stay here all the time. It is a very good hotel and we will continue to stay here in the future.

    4
    « Good place »

    The room was comfortable and clean. The desk clerk, Valerie, was very helpful with places in town and checking into the hotel. Price was reasonable. The only down side is that the breakfast staff had a hard time keeping up with the food being eaten and the water dispenser was empty in the exercise room. Still a good stay.

    4
    « no problem hotel »

    hotel well located. Beach accross the road. Pleasant person at reception. Quality of room satisfactory. Nice tiling in bath-room. Comprehensive equipment and good wi-fi. Honest breakfast. Cannot get used to using so much plastic and cardboard. No recycling as in most motels. Best Western should thing about it and have a general policy about energy saving and waste disposal.

    3
    « Room was small »

    Reception staff friendly and helpful. King size bed in a small room. Bed comfortable. The bathroom was clean and quite big. Their was dust gathered on the edges of the main room. Breakfast was included and was adequate. Very few eating places nearby.

    4
    « Okay! »

    I would recommend this hotel if you're staying here when there is not a local college football game going on. I had an overall positive experience other than some loud patrons in a room across the hall from me, but management made sure to make things right. Beds are comfy and the rooms are clean.

  • 4
    « Nice place to stay »

    Stayed here 1 night on our way to Texas and wanted to get out of busy New Orleans. Very nice and updated. Slept well, with both bed and pillows comfortable. Very easy access from I-10. Courteous staff.

    4
    « Easy Access To Downtown »

    I attended a convention that included events in downtown Lafayette. This hotel has easy access to downtown and to the interstate. The room and lobby were clean, the staff was friendly, and I felt safe on the property. The only drawback was the breakfast. It was free, but not very appealing at all.

    3
    « Lafayette, LA Best Western »

    The hotel is close to the freeway, so easy access. The decor is nice and the bedding was fine. My dissatisfaction is that the carpet in the room was quite dirty and my room was neglected or forgotten to be cleaned one day. Overall, the location was good to get to just about anywhere in the city within minutes.

    5
    « Great experience »

    The staff were friendly and helpful, printed out directions to local restaurents. Facilitiy was modernised, very clean, bed was comfortable, they offer a good selection of breakfast food, including hot foods. They are located close tothe Interstat, The price was good.

    5
    « Best Western, Lafayette, LA »

    Employees were friendly, room was clean and comfortable, our room had only a small space between the beds and desk/dressers. only one person could pass. That was the only thing wrong with room. We would stay there again and recommend it to our friends.

    4
    « Quiet and comfortable »

    Great location near the highway for easy access to main thoroughfare, close to restaurants and attractions, comfortable room and great staff, Quiet sleeping and no intrusion of noise from outside, outdoor pool was great

    5
    « Great Relaxfull evening »

    We have enjoyed our stay and loved the service as Breakfast. The room and bed was very nice and having a couch meant a lot to my wife. We found nothing wrong with the room and the service overall was GREAT.

    4
    « Great place to stay »

    Clean rooms, friend staff, great location, good breakfast, great value. I would stay there again anytime I'm in town. Had a great pool and exercise room. they were very helpful in directions to places in the city.

    5
    « Excellent »

    My experience with this hotel was excellent. Room was clean and comfortable. Breakfast was decent and employees where warm and friendly. Location is close to highway and shopping. Overall experience was excellent.

    5
    « Always a great stay here! »

    I have stayed here multiple times and always leave satisfied. It's in a convenient location and is always clean with very friendly staff. My room was great and everything is up to date. I have not had any issues here at this location and will stay here again when my business brings me to the area.

 

Getting to the hotel ...

All directions
·From: The north. I-49 South to Lafayette past I-10 hotel turn right on Chalmette Drive and immediately right on Service Road. The Best Western Lafayette Inn is half a block on the left. ·From: The south. Highway 90 and I-49 North to Lafayette turn left on Chalmette Drive and immediately right on Service Road. The Best Western Lafayette Inn is half a block on the left. ·From: The east. Interstate 10 to Exit 103A, South on I-49, Evangeline Thruway, turn right on Chalmette Drive and immediately right on Service Road. The Best Western Lafayette Inn is half a block on the left. ·From: The west. Interstate 10 to Exit 103A, South on I-49, Evangeline Thruway, turn right on Chalmette Drive and immed...

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