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Best Western Plus Hotel Vermilion River Inn & Suites, Lafayette

125 E Kaliste Saloom Road, 70508-3236, Lafayette, United States - See on a map
Best Western Plus Vermilion River Inn & Suites - Welcome to our Newly Renovated All Suites Hotel The Best Western Plus Vermilion River Inn & Suites is ideally located in the center of Lafayette. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Book your stay now at the newly renovated Best Western Plus Vermilion River Inn & Suites where all rooms feature separate living/bedroom area! We are located near the intersection of Kaliste Saloom Road and Pinhook Road just minutes from Interstate 10 & 49, close to Oil Center Lafayette, and just one mile from Lafayette Regional Airport. At the Best Western Plus Vermilion River Inn & Suites start every day with a free hot breakfast buffet. In your room, work on your spacious desk with free ultra-fast wireless high-speed Internet access. When your work is done relax on our comfortable beds while viewing your 42-inch LED TV. For your enjoyment a well-equipped fitness facility is provided.

Best Western Plus

Hotel Vermilion River Inn & Suites

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Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
based on 39 guest reviews
NOTE ISSUED
Excellent
15
Very Good
4
Average
4
Poor
4
Terrible
12
REFER TO NOTICE
Business Business
8
Couples Couples
4
Family Family
2
Friends getaway Friends getaway
0
Solo travel Solo travel
2
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Worst hotel ever!!"

1
User 12/05/2022

First the room was filthy. Mold in the bathtub, cigarette burn holes in the comforter, mold in in the toilet. Don't expect them to clean room at all!! All I ever got was towels. They entered my room when I had the do not disturb sign on the door then when I requested a room clean they only took one garbage can out and gave me towels. A weird noise in the cabinets that don't open. No storage for your clothes. Stay away save your money!!

"Average stay, unedible breakfast"

3
codyboo, Ajijic, Mexico 27/04/2022

Typical stay in this type of hotel however the BW we stayed in the previous night in Alabama was outstanding. Room was clean and very roomy. The hotel was quiet during the night even though we were near the elevator. Breakfast was a huge disappoinment and we walked away and got something down the road a bit. The check in person was very nice, the morning person could not seem to wake up. I would not stay at this one again.

"4/2022 Andy Patel, Manager (+ owner?)- "I don't give a Fu@# about you" "We don't like questions here!""

1
Getaway590579, Atlanta, Georgia 20/04/2022

I used Priceline to reserve the reservation. Check in was fast, staff extremely friendly, and the hotel was clean and represented as shown in photos. Renovations still in progress but ok overall. At check in, I asked for extra blankets. My roomie asked for extra towels. We were provided with both. Very courteous and accommodating staff. The very first thing we did in the room was eat cajun food. Delicious but pungent. Off to the front desk to ask for wipes and deodorizer. Here's where the breakdown occurs. At the front desk, a gentleman is at the far end of the desk. When asked, I state that I will wait until the gentleman has what he needs. I am told he is the "Manager" and a sign on the far wall reads the same for Andy Patel. I request deodorizer and wipes. I am provided deodorizer. Mr. Patel instructs the staff member to provide me paper towels which she moves to do. I then ask if the bed blankets were changed "today". (Breakdown begins.) Mr. Patel asks the staff member what my room number is and is given the number. He then looks at me and begins to tell me a few things. Summary follows: Mr. Patel: You know what, cancel her reservation. I want her out. You have taken towels. You have asked for too many things. You worried about the sheets. They were changed but you can get the fu@# out. We don't want you here. Me: Are you serious? Mr. Patel: You are a nuisance. You have been problematic since you arrived. You have too many questions. Fu@# you. You. have 15 minutes to get your belonging and get out. Me: (very few words because I'm beyond astonished at how the situation became one) How did my asking for something get to this? This is how you speak to your customers? Mr. Patel: We don't like questions here. I don't give a fu@# about you. If you don't get your sh*& out of the room in 15 minutes, i will call the police. Me: Seriously? You have risen to this level because of my questions? Mr. Patel: You have two choices- go to your room or get out. (repeated) Me: Wow! Mr. Patel: If I call the police, I will charge you a cleaning fee/ for one night which will not be refunded. Me: I want to make sure I get a refund so yes, call the police. I need some account of what happened. Police arrived. They don't settle civil matters but did confirm that Priceline issued my refund. We left. Lafayette's Police were also the best. The facility has been recently renovated. The staff is awesome. The manager/owner's words and actions reflect zero concern a customer. The incident occurred as stated. I asked the staff if I offended her in any way, and she replied no. I am still in disbelief that Mr. Patel, a business leader, would address a customer in such a manner and use abusive language. His communication was abhorrent, aggressive, disruptive, and predatory. As a woman, I felt assaulted, distressed, inconvenienced, and more. I wonder if his response would have been the same if I were not a woman, or not African-American. To hear a manager in the hospitality industry debasing himself in such a way is objectionable. Perhaps more is going on with Mr. Patel than I might know. If so, I hope he gets the help he needs. I do know that a guest should not be subjected to the experience I had.

"Best Western WORST Experience"

1
User 21/03/2022

I do not recommend this location at all. We had a horrible experience here. Don't let the cheap price draw you in because you will regret it. Room was not clean, room keys didn't work for the door, beds and pillow were extremely uncomfortable, front desk doesn't care about your sleep and other guests were not respectful of your stay.

"Questionable activity"

3
amywalling4d, Montgomery, Texas 07/03/2022

When we arrived at the hotel 15-20 women scantily dressed wearing 4 inch stilettos were hanging out in the lobby, disturbing guest. We were placed on the second floor. When we got off the elevator there appeared to be trash in the hallway. Huge empty boxes. The next morning they were still there with men sitting on them talking on the phone at odd hours. I'm not sure what kind of group they were. Possibly refugees??? Regardless they left us feeling unsettled and empty boxes that were left in the hallway made the place look like it was unkept although the housekeepers were out constantly cleaning. The hotel staff should have never given us a room in the middle of this questionable group. I'd never go back to this Best Western

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.