Best Western Plus Hotel Admiral

Stayed at this hotel as located near a business partner. Basic and very cold pool. Wouldn't stay again but ok for business and 1 night only.

My expectations in any hotel are that the space where I'm staying is CLEAN. Even more so in a hotel that claims FOUR STARS. It was extremely disappointing to find several long black hairs in the bathroom. Besides, the shower hook was broken and the shower didn't hold well. The room is spacious, the bed comfortable, but I had a terrible night wondering how they clean the room. I should have accepted the offer to change rooms the reception made after my complaint, but I had unpacked, had set my computer on the desk and was ready to work after the shower.

I happen to stay at this hotel several times a year as it is convenient for my business. The location is, for me, top notch, especially not far from the motorways for those who travel by car between East (towards Switzerland) and West (towards Bordeaux) of Lyon or between North (towards Paris) and South (towards Marseille). The hotel itself is clean and tidy. The parking is fantastic, very easy with a lot of space, and a special bonus for the electric charging stations which have been in place since around 2022 and which are very useful to me. The rooms are nice and spacey, I cannot fault the staff for the room cleaning either. The restaurant is nice especially in the Spring/Summer with a beautiful terrace overlooking the pool. The bar is decent although a bit dated in my view. The breakfast is OK but not great. My main comment would be on the restaurant room inside which needs some improvement in my point of view. It feels like this is a conference room that has been turned into a restaurant (maybe it is?) and this is not what I expect from a restaurant, which makes me feel uncomfortable. This is why I only eat there in the nicer weather when we can dine outside. This is a minor personal comment however, and overall it remains a very good hotel and I will stay there again.

We arrived later than planned on a Sunday due to long traffic delays. Hotel staff were not helpful. The bar and restaurant were closed and there was no room service. A free drinks token was therefore completely meaningless. The breakfast was by far the worst I have ever experienced. Broken shower head attachment.

We stay in a LOT of Best Western hotels, which are normally very,very good in our opinion This one however, is the worst we have ever been to. Old,rundown and very unfriendly. No bar staff, in fact i felt the bar was being used by people as a meeting traveling staff headquarters / offices, not hotel residents. Staff unfriendly, no bonjour from anyone ........................ beds were appalling ..... low and cheap, ditto pillows. The bathroom was old, the enamel was peeling off both the bath/ shower and paint peeling off the tiles. PS FORGET THE RESTAURANT i have saved u money. I would crawl past this place to find better.

We chose this hotel for its convenient location while we were travelling from the uk to a ski resort. After I accidentally cancelled the booking on line ; the hotel were helpful I'm reinstating the reservation quickly. The day we were due to arrive, a member of the reception team called us to advise of the restaurant being almost fully booked and asked if we'd like a reservation - which I'm very glad of. Upon arrival we were greeted by a clean and welcoming lobby and a friendly reception. Because we were leaving before breakfast started they even managed to arrange for a breakfast tray to be delivered at 5am to our room. Great! The restaurant was pleasant - staff friendly and everything clean. Food was a good standard and menu varied as far as you would expect. My only critical comments would be that whilst the bedroom was clean and modern; the bathrooms adjoining our room were very tired and in need of modernisation (although they were very clean!) Overall very pleased with our stay. Well done Hotel Admiral

At arrival at the hotel it looked already if its was closed.At entrance hall/reception, no one available, also not after waiting for a while.Door math was also removed, you could easily trip.Bar and Restaurant seemed to be closed as wellWe decided to turn around and look for another more welcome hotel

This is a really mixed review as we had a mixed experience. We arrived quite late and first impressions were good. It's very near the motorway so very convenient. The man on reception was lovely, very friendly and with perfect English. Our family room was huge and had a big triple bed and a double and single, ample for our family of 4. The beds were comfortable and we slept well. There was tea and coffee making (although no milk) and plenty of plug sockets and storage. However then we started to see the downsides in daylight the next day. The fridge was warm and dirty, the carpets were really stained all over as was the bath. There was also a stain on the bedding. Our window was panoramic and opened right up which was fine for us with teenagers but if you had a young family it would be hazardous as there is a sheer drop. We went down for breakfast at 9.20am, breakfast is 7-10 on weekends. None of the tables were set up for 4, we had to do our own. There were no plates and the orange juice machine did not work. The lady was pleasant but had little English and we have only a little French. We managed to get plates and ascertain that the juice machine was broken. Everything was 3/4 empty and not replenished although four other families arrived after us. There were no croissants left, no bacon or sausages left so for €12.50 per person we had essentially paid over £40 for coffee cereal, and bread and yoghurt and fruit. Not really acceptable but we had already complained about the juice and lack of plates and have not got the language skills to complain about the rest as we would have in the U.K We wanted to go in the pool but the rule was no swim shorts, only Lycra trunks which with three males, two of them teenagers, these were not something we owned so we could not access the pool which was a shame as it was nice and the weather was great. It says for hygiene reasons but a simple shower before entering the pool should have been good enough. The hotel is allegedly four stars but I genuinely don't see how it got its rating. It's nice on the surface but it has many faults and the breakfast is a rip off. Perhaps it's better if you are there at the start but as there's no reduction for getting there at the end then the food choice should be the same. For the money, there are nicer hotels, don't be fooled by the 4 star rating, it's not really what you are getting.

Best place for overnight-stop to south-west! Very friendly, very attractive quiet Place, the Restaurant was excellent, too. We enjoyed the Pool after a long trip by car. Thank you all there in Qualys! Just the Navigation had Troubles to find the Hotel - perhaps an update ist necessary, as there are several new roundabouts!

Good location if you want to explore the region by car, very friendly staff, nice breakfast buffet (you can sit near the pool!), clean and quiet rooms. The overall services are not really 4 star quality but definitely this could be rated a very good 3 star hotel. We enjoyed our stay very much!

Nothing extraordinary, but most things were in order: clean room and bathroom, a kettle in the room, wi-fi... What I didn't like was: overdue renovation of the main hall (was supposed to be finished a month earlier), no fresh fruit and/or vegetables for breakfast and arogant restaurant service (the main? waiter).