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Best Western Hotel Independence Kansas City, Independence

18700 E. 37th Terrace South, 64057-2302, Independence, United States - See on a map
Best Western Independence Kansas City - Best Western Independence Kansas City The Best Western Independence Kansas City is ideally located in the center of Independence. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Best Western Independence Kansas City is a newly renovated and vibrant hotel. Built with our guests in mind the rooms have the comforts of home and the peace of mind with being in a safe place. Stay with us while you visit Kansas City for a Chiefs Weekend, a visit to see family or friends and the chance to get out of your hometown. Our location is perfect for travelers that don't want to hassle with the traffic of downtown but want to be close to entertainment. Our Port a Cashier is perfect to pull up check-in and unload before parking. Our open lobby has a great lounge and waiting area for other members of your party to join up before heading out. It is also a great place to strategize for the next days’ worth of work.

Best Western

Hotel Independence Kansas City

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Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Indoor pool
    Indoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
based on 145 guest reviews
NOTE ISSUED
Excellent
28
Very Good
43
Average
37
Poor
19
Terrible
18
REFER TO NOTICE
Business Business
24
Couples Couples
28
Family Family
59
Friends getaway Friends getaway
11
Solo travel Solo travel
7
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Best stay ever...the woman and gentleman in charge of the place are two of the best hosts I have encountered."

5
racingcountryllc, Daytona Beach, Florida 25/03/2020

I average over 100 nights a year on the road and this stands out as one of the best stays I have experienced. I got personal warm and welcoming service from the get go... it was far from what I expected but I am extremely thankful.

"Not happy"

1
User 10/01/2020

My family and i was force to leave because they said our dog looks like she was over 30lbs which is not true wish was not explain on arrive after paying the pet deposit. then they only give use $25 back from the pet deposit after only being there for 8hrs.

"Sketchy and Run down... don't even consider it!"

1
Sarah D, La Vista, Nebraska, United States 29/12/2019

Booked this property thinking that it was a Wyndham, so it must be at least decent. Wrong. I should have been skeptical as soon as we pulled up and there was one other car in the lot (which probably was an employee's). The lobby was dark except for the small desk lamp at what was supposed to be the "Front Desk." Not exactly a welcoming check in area. The elevator was rickety and I'm glad we only had to go up one floor. The beds must have been like 30 years old---squeaky, bouncy, lumpy inner spring mattresses that sunk down right to the boxspring once you sat or laid on it. The windows didn't have drapes, but "blinds" made of black paper taped to the windows, held up from the bottom by plastic clips. They supposedly were under renovation, but to put someone in a room with paper covering the windows is ridiculous. There were no usable outlets in the room except for a single plug in the base of the bedside lamp. The other outlet that had the desk lamp and single serve coffee maker plugged into it was literally falling out of the wall. Black scuff/ dirt marks covered the walls along with drip stains of who knows what (I don't want to know) on the bedskirts. The ceiling in the bathroom was water damaged and ready to just fall in. The floor was just plain filthy. The property was like a ghost town, which is strange for it being over the holidays. We did see several nicer cars pull in, stay for an hour, and then leave, so either they saw the room and said "NOPE" or they were there for a "lonely man's hotel visit." We ended up leaving after one night of a multi-night stay. The staff at the hotel was about as apathetic as they come so they gave zero craps. Either way, do not even consider this property. There's a Residence Inn right next door if you need to stay in that area (which otherwise isn't a bad area of town). Hopefully Wyndham will get its act together with this property or pull its flag. Oh, the one and only bright spot was that the toilet flushed, but that's the only good thing I can say about the property.

"Great place to stay"

5
F4792VEmaryp, Hamilton 15/12/2019

We have stayed here several times and always enjoy our stay. Friendly staff, comfy beds, great breakfast and of course the kids always hit the pool. The place is always clean and smells good. Very updated!! Great rates too.

"Don't stay here"

1
blastoffdog, La Cygne, Kansas 07/11/2019

Visiting my father in law at CenterPoint Hosp. short of the long we decided to spend the night. saw 2 old drunks boozing it up in the parking lot. what a dump. Ok they had construction going on. The room smelled, clean to the eye, but who knows. the ceiling vent fell out of the ceiling on top of my wife head while sitting on the toilet, dirt insulation, and other derbies, rat or mouse turds came down with it. Looked like wire mess was put up in the hole to keep something from getting in? Spoke to the front desk. they moved us TO A BRAND NEW RENOVATED ROOM. Why not put us there in the first place. the assistant manager showed up around midnight. "Oh so sorry" My ass. He offer to pay for 1 night, I told him both nights, he said ok, then charged me for 1 night. Don't stay here.

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