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Best Western Hotel Ashoka, Hyderabad

3.5/5  - basé sur 372 notations.
6-1-70, Lakdikapul, 500 004, Hyderabad, India - See map

The Best Western® Ashoka is a 3 Star business class hotel which is ideally located in the heart of the city of Hyderabad at Lakdi-ka-pul. Being in the city center, it is easily accessible due to its close proximity to the Nampally Railway Station that's a mere two kilometers away and just a 30 kilometers drive from Rajiv Gandhi International Airport. The Best Western® Ashoka has 88 premium furnished rooms fitted to perfection and everything else that is required to better the experience of a business class traveler. The hotel also offers its guests a modern coffee shop, multi-cuisine fine dining restaurant, a lounge resto-bar, gym and banquets that fit most needs. The Best Western® Ashoka has been in business since 1977 and has a rich legacy of hosting state dignitaries and prominent public figures. It has just received a great facelift and is now ready with a modern look, yet a timeless service attitude.

Best Western

Hotel Ashoka

LABEL_ITINERAIRE

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Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Valet parking
    Valet parking
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Guest reviews

In partnership with tripadvisor fr
based on 369 guest reviews
NOTE ISSUED
Excellent
81
Very Good
153
Average
82
Poor
28
Terrible
25
REFER TO NOTICE
Business Business
155
Couples Couples
39
Family Family
119
Friends getaway Friends getaway
16
Solo travel Solo travel
29
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Nice Location & Rooms!"

3
02/09/2018

Good hotel at prime location with nice rooms but with very average room/reception service. Breakfast spread was nice but cutlery seems to be very old and should be replaced. Things take quite long to be done be it room service or check-out. Just for an exmaple, we asked for an extra towel and it took 45 minutes and 3 follow up calls for us to get it. Overall nice hotel and it can become excellent if service can be improved.

"More of a business hotel - centrally located with good and tasty food"

4
01/09/2018

I was staying there with family, but there were not many families around. It was more of business people. Limited options for food, but quality and taste is good. No swimming pool, but other facilities and location are good. Once the metro is operational connecvitity will also improve further. there was some noise during night due to the bar in the ground floor. Except that it was a good experience.

"Good Place to Stay at Hyderabad"

4
20/08/2018

It was very nice experience of stay for business trip. I have spend total 07 (3+2+2) nights in this hotel, at all time I good service from the hotel. Rooms were very much clean. Quality of food is very tasty and enjoyable. During my stay two minor problem were reported by me which was shorted by staff immediately with apology though it was not staff fault.

"Value for money !"

5
08/08/2018

Got a great deal through trivago. Total worth for money. Excellent food, excellent stay If you want to xplore city in public transport, then metro station is just a few steps away. Otherwise few famous places of hyderabad at walking distance.

"EXCELLENT PROPERTY WITH GOOD VALUE FOR MONEY"

5
07/08/2018

I had an opportunity to stay for 01 night at the hotel from 04/05August'18. My experience was very nice ,the quality of room and amenities was excellent. Only glitch was Wi Fi not functioning properly. Suggestions : there should be someone to explain the amenities and facilities being provided in room. House keeping needs a little perk up with proper training. Overall experience was memorable , we will recommend to all . .

"Value for Money"

4
25/07/2018

Good rates offered at a comfortable location. There are limited issues on room lighting, internet access, maintenance breaks, proper billing issues at check out. All these can be improved on feed back / discussion.

"Over all staty was very good."

4
25/07/2018

Hotel has only one restaurant, which serves only buffet for lunch/dinner. Room service for food and beverages was not up to the mark. However quality of food, overall was very good. Good hotel to stay with family and conveniently located from tourist point of view. Good value for money

"Budget friendly"

5
22/07/2018

Big rooms and the friendly behaviour of everyone present. Lunch Buffet @399 with non-veg was a delight. Service was upto the mark.. A pleasant stay with everything up to the mark. Would visit again.. ??

"Good stay"

4
19/07/2018

It was a very comfortable stay.the hotel is well located .the staff was very cooperative. The overall feeling was good I would prefer to stay again in this hotel and can recommend to others for the stay

"Best Experience"

5
13/07/2018

Thanks a lot for an outstanding experience U guys were awesome and the way u treated us was incredible... Keep doing the good job and may God give u all a huge success in life... Thanks once again ??????

"The overall package needs to be spruced up."

3
12/07/2018

Stayed here from July 9 to July 10. Here are my observations: The Property: ============================================ Located in the centre of the city. Good. But not enough decent eateries around. I had to go out hunting at a long distance for a nice, quiet dinner. The Place: ============================================ 1) It's a fairly large room , a linear one with good walking space. 2) White bed sheets and pillow cases. Soft pillows and medium hard mattresses. Good sleep quality. 3) A 32 inch LED TV. Didn't check for HD Channels. 4) Two 500 ml bottled mineral water complimentary. A downer here. Each got over at one swig. Any extra bottles chargeable. 5) Decent lighting. No complaints there. 6) Small-sized bathroom too. No shaving mirror. No weighing scale. A Hairdryer present. No Yoga Mat. Old greyed linen. Hair shampoo, body gel and soaps. No shaving kit, No dental kit, no hair grooming kit. No pressure pumped water shower. 7) The bathing area was separated by half a glass partition at all from the rest of the bathroom. Like you brush your teeth while standing in a pool of water if your partner has had a bath before. 8) A well functioning AC. 9) Pathetic WiFi falicity. 300 MB quota, which sounds ridiculous. 10) Adequate mobile/laptop charging points. The Platter: ============================================ Average spread in breakfast. Butter milk, Sweet lassi, Cucumber juice. Mediocre Donuts, muffins croissants Medu wada, Upma, Cholar Dal, Luchi, Corn Idli Corn and Spinach, Kheer French Toast, Aloo samosa, Boiled eggs, Cut fruits, sprouts, Tomato sandwich, Corn Flakes. Live omelette and Dosa. The Postlude: ============================================ Hyderabad as a city is full of marvellous hotels. The overall package needs to be spruced up.

"Very good and reasonable food"

5
09/07/2018

Very reasonable lunch buffet with wide variety of choice btw both and south indian dishes and very tasty food. Very beautiful hotel and it's ambience is amazing. Must try for anyone coming to Hyderabad

"Excellent service"

5
09/07/2018

Check in and checkout was easy. Rooms were spacious with cleanliness at its best. Breakfast with continental choice was yum... would visit again and definately going to recommend it to my friends and family.

"Excellent hotel"

5
09/07/2018

I had been there for my cousin wedding in july. Was amazed by their services. By far my best experience of hospitality. Their staff is so cordial,amazing food, quick and fast room service and last but not the least their rooms are best in such a small tariff.

"Budget Hotel Good Rooms"

2
04/07/2018

Location of the property is central and exclusive parking for hotel guests. Well designed property but lack in maintenance. Small but comfortable restaurant, serving decent food. Has to work on housekeeping. Average !!

"Good budget hotel near business hub"

4
02/07/2018

Good hotel with fair charges near cyber city. Room was neat and clean. Taste of A la carte food was good. Breakfast- Limited options with okay taste. WiFi access was very complicated. Staff was cooperative nd well disciplined.

"Good option for all"

4
18/06/2018

The hotel is reasonably priced and centrally located. The rooms are large with basic furniture. The bed was comfortable and the airconditioning good. The toilet was clean and housekeeping replaced towels and toiletries promptly and even on demand. Coming to food, breakfast was standard but options didnt change much on day to day basis. Room service was prompt and rotis, curries and starters were tasty. If you do not need to go to cybercity daily, then this is your best budget option in Hyderabad

"A hotel of good choice."

4
14/06/2018

This was my first trip to Hyderababd. Just by seeing the reviews and photographs on the website I assumed that this could be a neat and clean hotel. To my utter surprise, the hotel was more neat and clean than it looked in the photographs. House keeping as well as the reception desk deserves special mention. The room service people were also very good.The complimentary breakfast is not up to the mark. I had three days stay in the hotel and breakfast items were almost the same with watermelon and grape juice on alternate days. The room was well arranged and there was no noise at all from out side.I was using the vehicle( swift dezire) arranged by Mr. Ali who run the travel desk in the hotel. Mr. Ali was very prompt in answering all the queries through whatsapp. The driver of the cab Mr. Shaikh Pasha was a very sweet and polite person and was very helpful throughout my trip. We had a very pleasant trip....

"Value for the money"

4
02/06/2018

We stayed here for three days to renew our Kids passports. It is a very nice hotel with friendly staff. It is in a nice location. I booked to red cabs to visit the US consulate a half hour drive from this place.

"Centrally located in Hyderabad"

4
29/05/2018

Centrally located in Hyderabad. Highly recommended for family and business people for any kind of trips. We stayed here for 3 nights and are happy with the service quality and amenities I prefer to come back for my next trip to Hyderabad

"Worth for Money"

5
24/05/2018

As my summer vacations I visited Hyderabad and decided to stay at The Best western Ashoka, I saw a couple of Images online of the Hotel and I was surprised. The staff is very good all are friendly, And the food buffet is the best

"Great place to stay at a reasonable price "

4
22/05/2018

The hotel had a lot of amenities and the staff was polite, food was good and travel agency was also there. The room was spacious and was a 2 single bed room. The bathroom was lighted and one can easily get both hot and cold water. The buffet was overwhelming and had a wide variety of choices both for vegetarians and non vegetarians. One can easily avail both public and private transport from the gate of the hotel.

"Value for money"

4
12/05/2018

Stayed here during December 2017 for 3 nights. The following are the positives of the hotel : 1)The hotel is centrally located,almost on the main road; making it quite easy to book an Ola/ Auto 2) The rooms are spacious and well maintained. 3) The food (lunch/dinner) was tasty & good The negatives are as follows: 1) I checked in around 7 pm in the evening. To my dismay, it took approx 15-20 min for the entire check in process. In-fact throughout the stay i was rather amused by the carefree attitude of the people at reception desk. This perhaps needs to be looked in by the hotel management 2) The spread of items in the breakfast buffet needs to be enhanced. 3) Wifi connectivity needs to be improved. Overall a value for money hotel. Definitely good but can be improved

"excellent stay"

5
06/05/2018

Fantastic stay, big room, clean linen. Perfect ac, hot water available 24 hrs.All toileteries provided even hair dryer was there.mini frig and locker too. Corridors were clean.Decoration of each and every corner of hotel was artistic.Reception area spacious.Staff very polite , soft spoken.and cooperative.Breakfast was very good and tasty with a wide spread of dishes all tasty.We couldnt have asked for anything more. TOO GOOD TOO GOOD.Hats off for the management.Would love to visit again.

"Value for money"

4
02/05/2018

A very good stay with good ambience and good food. very good location as well. Very satisfied with the service and stay. Rooms were clean and hygenic and Breakfast buffet was tasty and value for our money. stayed here for 2 nights with family and overall had a good experience with no negative pointers during my stay

"Value for money"

4
02/05/2018

Stayed here recently for 4 nights (April 28to May 2nd) with family, had got a decent offer from MakeMyTrip. Check in was quick , nice room , enough space to put an extra bed ,ac powerful Room service was quick Buffet breakfast was good , quite a spread. Convenient location for tourist attractions. Travel desk was good for full day sightseeing taxi deal. Lot of app based taxies available in minutes . During early morning check out , packed breakfast was provided . Cons - flush not powerful (room 130), front office /reception staff can be more polite towards customers (the issue was rectified by the plumber at the earliest , though).

"Affordable with good service."

4
29/04/2018

Stayed at the property recently. The location of the hotel is a vantage point as it is located right at the lakdi ka pul. People who are travelling to Hyderabad by bus, this is just 500m from the drop location at lakdi ka pul. The staff was courteous and helpful. I had done the booking via Make my Trip. The hotel was initially not willing to provide GST invoice and asked me to speak to Make my Trip. MMT staff were least helpful. I am disappointed with MMT. The hotel staff pitched in and agreed to provide me GST invoice. Room was good and comfortable. Bathroom was clean. However shower fitting in the bathroom was old and hence the water spray coming through the same was not as expected. The towels provided were old (probably eligible for antique award) and needs immediate replacement. I am sharing some photographs also. Hope it is helpful to you in making the right choice.

"No nonsense stay!"

3
05/04/2018

The best thing about this property is the location! Centrally located and in the heart of the city. Best suited to business travelers. Make sure you read their check-in and check-out timings. I had reserved for single night and informed through booking.com that I shall be checking in as early as 8am. But the staff at their reception insisted that I wait until 1pm, which was ridiculous. Finally I agreed to pay a bit more extra and allow the guy to check me in. Even the check out is too strict. You either pay extra or be done with the hotel.

"Good Experience"

4
04/04/2018

The hotel is centrally located which is plus point for tourists. The hotel is well maintained with all the modern facilities. Very clean and tidy rooms and free wi-fi facilities. Ambience is beautiful. Excellent room service. Complimentary breakfast is worth. A small concern is that they can surely improve their front desk skills. The front desk staffs needs to be more prompt,active and cooperative. Overall experience is good.

"Well located"

4
01/04/2018

The location is excellent and overall a good stay. Restaurant staff are polite but very slow in service. Parking is a issue at times but well managed by the hotel staff. Rooms are well maintained with house keeping staff catering for your needs. Overall it is value for money

"Well known city hotel now sports a global brand name"

4
01/04/2018

The Ashoka Hotel close to the Lakdi-ka-pool in Hyderbad was a respected name in mid priced hotels for decades. I remember regularly visiting the vegetarian restaurant that was known for its very decent thali or plate meal even in the 1980s. Now it sports the Best Western brand name and has seen a significant face list. My wife and I stayed there in early March this year, opting for this hotel more out of nostalgia -- but we were not disappointed. Hyderabad has always been a place for good value hotel rooms-- and BW Ashoka upholds this reputation. A double occupancy premium room can be had for below INR 3000 if you shop on online sites -- but there is 18% GST (tax) that is added these days. Still excellent value with a well sized room and bed; separate sitting/dining space and ( important for me) a good desk for working on one's laptop. The bathroom ( with shower cabinet) is sparkling clean. The restaurant is now both veg and non veg but room services prices are very reasonable. The Best Western tag will inevitably attract international guests who will be very pleasantly surprised at the tariff when converted to dollars or euro; but I think some will feel the lack of something expected in this class of hotel ( 3 star): a night latch on the door. I would urge the management to install this small accessory that many will consider essential to feeling safe. The travel desk in the lobby is manned by friendly people and they have a choice of sedans to offer which are not overpriced compared to the rates prevalent in Hyderabad. But their services are not integrated to the hotel billing and you have to settle with them directly - in cash. We used their services for airport transfers and city tours for reasonable rates.

"Best Stay"

5
30/03/2018

Excellent stay. Rooms were large and spacious. Restaurant Staff were polite. Centrally Located and easy accessible. Managerial Staff and Reception Staff were polite and supportive. Even the restaurant staff very polite.

"Excellent Hotel"

4
29/03/2018

Excellent Hotel. One of the best 3 star hotel i have stayed. Spacious Room. Good Breakfast. Staff is polite and very helpful. Location of the hotel is also good. Have stayed their for 4 days. Been their for business trip.

"a stay at Best westrn AShok"

4
26/03/2018

Hotel is in best location for business , eas to move around , good spacious rooms , buffet break fast and dinner is excellent , value fr money. food is good, any ne can take family tooo for dinner with buffet just charging 299.00

"a good stay and location"

2
23/03/2018

A nice place to stay. Rooms are very clean. The staffs are very good. This has been my second visit and satisfied with the hotel. The location is very convenient and easy to travel. You can confidently book and stay here. The place is very neat

"Excellent experience"

5
23/03/2018

Hotel is very good staff is very co operative . Rooms are big and very clean. Bathroom is clean and 24 hours hot water. Breakfast was complimentary some items were very spicy overall breakfast was good. Check-in and checkout was speedy.

"Had a great and comfortable stay!"

4
15/03/2018

We stayed there for 3 nights. Room was spacious enough to accommodate 3people comfortably. I can note down many good points but not everything was perfect. Fine experience included... - spacious and comfortable room - room and washroom were clean with all the basic amenities - conveniently located and easy access to all the major attractions in Hyderabad. Most of the tourist places are within 5-6 km radius - breakfast was having widely spread - friendly and helpful service But they can improve on... - illumination inside the room could have been better - taste of food was not the best - rooms on 3rd floor can get disturbed sometimes due to functions on the 4th floor - Wi-fi given by hotel was only 300 MB per day and speed was not great But overall it was a great expirience worth the money!

"Good value for money"

5
09/03/2018

my stay at this hotel was in July 2017 nd it was a memorable experience for me.....such large spacious rooms, the clean bathroom, toiletries , coffee maker, everything was up to the mark. The buffet breakfast had a vast variety of dishes to choose from. The hotel is cengtrally located and has its own compound. Autos and other vehicles are available just outside this hotel.

"Sleepless in Hyderabad"

1
28/02/2018

Chose this hotel based on reviews but I should have read the negative reviews and not just the positive reviews. Chose the deluxe room based on their description of how luxurious they claimed it was. Honestly, Its just an average room and that's not even the problem. The sound coming from their bar or some event that is happening in their hotel is guaranteed to leave you sleepless day and night. Loud music reverberating through the Walls and floors is a constant feature of our stay for the last 2 days. I'm still staying at this hotel and I complained to the front desk. They promised to turn down the music but nothing is being done and hence this review. To add to the music problem, the room that we got is facing the road, you can see the road from the window. (See the picture attached) The sound from the traffic is deafening with all the heavy vehicles honking and breaking. How come this hotel has not heard of sound proofing? Oh and the wifi never worked for our entire stay and repeatedly complaining about it just fell on deaf ears. I'm glad I will be checking out tomorrow. Never will book or recommend this hotel to anyone. There's surely better hotels out there for the price we paid here.

"Business Stay"

3
11/02/2018

This hotel has narrow entry and has issues with parking. Location is good in terms of reaching to other places in Hyderabad. Rooms are okay and it was stinking. To minimize the stink, room freshener were applied which made it further worst. Bathroom was okay but doors in very bad conditions.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and apologize for not meeting your expectations in regards to Stinking Rooms, Bathroom Door.Kindly give us an another chance to prove ourselves by serving you better, will definitely look into the above issues and try to overcome ASAP, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Abdul Aziz Asst.Front Office Manager

"Worst Western Ashoka"

1
18/01/2018

The problem started at the front desk, no room with a single king/queen size bed was available. After checking in, I realized that despite the first impression that the rooms have all modern necessities, nothing seems to work 1- The telephone was not working, on complaint I was assured of a room change, even after long wait, no one got back. I have to go to house phone & check the status, I was informed that no other room was available, so I have to use the current room only. I tried to use the laptop & realized that there is no power connection at the work desk!! The entire room (designed for two people with twin beds) have only one power connection available in the middle of bed. Switching on the TV, faced problem with remote, the intelligent housekeeping that I have to use one remote to change volume & another remote to change channel! WOW!! Tired with such excellent facilities, I decided to retire to bed to get some sleep, the entire bed shifts when you sit or move slightly. It's a very good example of how NOT to run a hotel.

"Nice place to stay"

4
13/01/2018

Had visited Hyderabad earlier too but this time visited with family and stayed in this hotel. It is centrally located and quite convenient. Has sufficient parking too. Rooms are neat and clean. Most important clean toilets. Breakfast spread and taste was good. Overall a nice experience.

"Pleasant stay"

4
02/01/2018

Most of the starters which i wanted to order were not available. Room Cleaning was done with out our permission Travel desk was too expensive we got much cheaper rates outside hotel In room Menu card does not mention Hard drinks Some of the items in breakfast were repeated daily Quality of Tea was not up to mark Rooms Quality Excellent Taste of Food is superb Its an amazing hotel for stay I would seriously recommend others to please opt for the saty I saw there was swimming pool while making the booking but did not find any Since its winter season i will ignore this part Please use this hotel my stay was amazing one i would rate it 8/10

"Nice location good service"

4
31/12/2017

Stayed here for 4 nights. Location-Easy to find and well connected. Room-Good size room where you can fell the space is yours.Bed was soft and clean,TV,Mini bar,Writing table and two chairs with coffee table. Bathroom-Good size with all the basic needs. Breakfast-Was good but after 3 days stated to get bored. Service-Very good,Check inn and out was fast,all the staff is smiling and happy to help. Overall Very good option for mid budget travelers.

"Amazing service "

4
21/12/2017

Been there to stay for 3 nights with family. First impression was that I could have picked up a better hotel it was more of a business hotel. But my perception changed with their food and service. I checked out on 20th Dec and after coming home I realized that my wife left her wallet in room safe. I called the hotel and they transferred the call to housekeeping head Mr Krishna murthy. He immediately got it checked and informed me that he found the wallet and gave all details. Today he couriered me the wallet. I am impressed. Definitely recommend

"Very centrally located"

3
14/12/2017

As I mentioned about this place. Very very centrally located. Very close to places of interest like Salarjung museum, Charminar,Husseini lake etc. Rooms here are quite spacious and clean. Tv ,tea kettle, AC all in good working condition. Although food here is not at all interesting, rather not tasty at all. But many famous joints like Sarvi ,Paradise , Bahar that serve authentic Hyderabad cuisine is 5 to 15 minutes drive away. So we actually did not mind. Anyway we had a very comfortable stay here .

"Decent Place to Stay"

3
08/12/2017

Hotel is neat and clean and in the heart of the city. Rooms are big and neat and clean the only dis advantage seems to be the proximity to the bus stand where it becomes too noisy Staff is good and service is also good

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Greetings of the Day!!! Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Facilities, Food & other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"great stay"

4
04/12/2017

nice staff and good room value for money and specially the food also. During check out i think they should have adeqaute staff to do check out . The location is great and all amenities in the room grat stay

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Facilities, Food & other services, definitely will look into the staffing part in reception, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Very Good Experience"

5
03/12/2017

Stayed for 2 nights recently. Very conveniently located, clean and elegant rooms with all amenities. Breakfast and Dinner were also sufficient with good spread. Efficient Check-in and Check-out process. Value for the money.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Facilities, Food & other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"IDEALLY LOCATED IN THE HEART OF CITY"

5
01/12/2017

This is the best 3 star Hotel in Lakdikapul and got awarded by the Telangana State Tourism for the year 2017 as the Best Hotel, smooth check-in, the rooms are fine, the bath room hygienic, round the clock boy services available, besides restaurant, the complimentary south Indian food was very much delicious, the manager and the other staff members very polite further this hotel is idle as there is a newly inaugurated Metro train is adjacent to the Hotel.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Facilities, Food & other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"NICE PLACE, CAN BECOME A GOOD HOTEL"

3
28/11/2017

Was nice to stay at a good price, nice room, nice bed, toiletaries can improve, bell boy reception management to improve efficiency, parking is a mess, service on arrival is weak, poor internet, i asked for non-smoking room and was given 3rd floor but in the morning there was heavy smoke smell in my room and the whole corridor of the floor was full of smoke smell and on complaining the person ast reception that we dont have any non-smoking rooms all are smoking for which I challenged him to come to the floor and see the signs on the floor and all the doors it says its non-smoking so he apologised(this was unprofessional response and I think the name of the person was Vinay). these are improvements, but overall good stay.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and apologize for not meeting your expectations in regards to our Concierge Services, Parking and on Arrival Experience and finally the wrong information given on Non Smoking Rooms, kindly give us an another chance to prove ourselves by serving you better, will definitely look into the above issues and try to overcome ASAP, iwe have already taken corrective measures and informed Mr. Vinay on the same and given one other chance to prove himself, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Excellent service and cleanliness"

5
24/11/2017

The location is really good if you are a tourist. The rooms are well maintained. The restaurant is quite good and even better than some other options outside. The staff is very helpful and service is prompt.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Facilities, Food & other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Great Experience, Good Stay, Excellent Travel Desk, "

5
23/11/2017

The Hotel Rooms are spacious and with great ambience. Breakfast is too good. Enjoyed the stay. Centrally located and cooperative staff. The travel desk mr. Ali is very nice and have made our travel arrangements very comfortable. Thk u Mr. Shirish of Hotel and Mr. Ali of Travel desk for making our stay and journey memorable. All the best and keep it up. Will recommend this to friends and family.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Facilities, Food & other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Awesome experience"

5
21/11/2017

On behalf of Rahul Chandra & Gokul Chandra trust , Vishakapatnam, we booked 5 rooms to organize the Book launch "100 years of Telugu literature " at Potti sriramulu Telugu University, Nampally, Hyderabad on November, 5th,2017.,we did early check in at 7 am , staff were courteous and very accommodative. Ambience, House keeping and food , indeed we enjoyed, it was an awesome stay. Later in the day one of the Eminent personality from Telugu Film industry , well known charismatic personality Sri. Gollapudi Maruthi rao garu, joined us , stayed in one of the suits, he was so happy and recollected the olden days, when he stayed in the same hotel many times and recognized the old staff, cherished the old memories.We are indeed thankful to Mr.Jawed Ahmed ,Vice president, Best Weston Ashoka for providing us the best service and this wonderful experience. Looking forward to come back again asap.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Facilities, Food & other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Excellent stay"

5
20/11/2017

I had a very pleasant stay at Hotel Best Western Ashoka. My flight reached Hyderabad in wee hours; but I was provided early check-in which avoided inconvenience. The entire hotel staff was very friendly and cordial and it made our stay very memorable. Would definitely stay there again!

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Facilities, Food & other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"GOOD FOOD GOOD LOCATION"

4
03/11/2017

Good hotel, good rooms and restaurants, supporting staff, good rental services ,clean hotel rooms and restaurant ,good in Nice and inexpensive with options - 4/5 for that Sleep quality was nice 4/5. Breakfast was expensive and wasn't value for money - so 2/5 - please avoid - you wil have much better and cheaper options outside. Room Quality - 4/5.services , we enjoyed a lot here ,

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Facilities, Food & other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Too noisy with average staff, strictly a budget hotel."

3
03/11/2017

Booked a single night and location is right on main road but the hotel is very noisy with lot of bookings from tour operators. You will find the lobby, hallways all the time bustling with people chatting up in loud tones with the staff looking the other way. Rooms however are spacious and good. Strictly a budget option.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and ensure that the said points will be taken care, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Best Overall Experience. No flaws."

5
01/11/2017

Good Location Best Rate Value for money Awesome food Friendly staff The Chef went way out towards veg demands Reception is proactive Each and everyone we interacted with was kind and professional in their services. One of the best holidays ever had. Unforgettable memories. They have the best of the team management

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Facilities, Food & other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Hotel stay"

4
29/10/2017

During stayed at hotel experience had good except sound problem beside road side rooms specifically during at night. We have taken two rooms. Rooms were quite good and cleaned regularly during our stay.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us, we also look into the issues mentioned such as Noise for rooms facing the Road, we ensure that the same is forwarded to the management to take some necessary action on the same, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"3.5/5"

4
20/10/2017

When did I stay : Feb 2017. Duration - 1 day. Good decent standard hotel for an upper middle class family and above type stay. Location - I can't comment - As I don't know much about Hyderabad - but it wasn't too far away . So 3/5 based on my experience. What I liked - Yes - it was a decent bar - Nice and inexpensive with options - 4/5 for that Sleep quality was nice 4/5. Breakfast was expensive and wasn't value for money - so 2/5 - please avoid - you wil have much better and cheaper options outside. Room Quality - 4/5.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us, we also look into the issues mentioned such as Bar experience & Quality of Sleep, we ensure that proper training will be given to the concerned staff and request you to give us a chance to serve you better, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"ASK AND GET IT"

3
10/10/2017

the title seems very appropriate. from the check in i had to ask them to set right this and that. we booked this place online after we got a reference from a colleague , it was nearest to our work place in hyderabad. as we needed the room for 5 days the manager gave a discount and we went ahead and booked. there was a royal innova pick up from the airport. after check in realised that the bed linen was dirty, bathroom door was creeky, and wash basin was leaking. all this was set right after repeated asking and calling the front office staff, i am sory to have forgotten the names of a few who were really helpful, one person helped me find a homeo pharmacy nearby. another front office staff helped me find an auto for my shopping purposes. language seemed to be a problem at times. throughout our stay i didnt know if telugu, hindi or english was the language all the staff knew. when i spoke hindi i got a telugu reply. it was all right and funny too. food is nothing much to talk about. the buffet breakfast is monotonous . there was no pessarattu on the first day of our stay and the manager made sure it was there on day 3. so kind of him. sambar and rasam was made of green chillies. taste needs vast improvement. the guests are very noisy. all through the night there seemed to be check in and check out, loud music was played in the floor looby , the doors of the rooms were kept open and the room inmates were dnacing away to glory. the front office did nothing to mend this. it was a nuisance on 3 days of our stay. one day upon our request the room opposite to ours switched of the music and shut their doors after making a scene. this i understand is a common feature in this hotel which has not been rectified. this hotel claims to be 3 star but alas a lot needs improvement. on our way back to the airport we had booked the cab from the hotel and agreed to a innova as we had much luggage. the travel desk made did not arrange the said cab and instead gave a swift. we demanded a refund which they flatly refused and we were late to the airport. this travel desk also is supposed to be a recurrentproblem. if u dont use thir services during your stay they seem to create trouble during check out.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and apologize for not meeting your expectations in regards to Dirty Linen, Bathroom Door sound & the noise and music of the other group stayed with us during your stay , kindly give us an another chance to prove ourselves by serving you better, will definitely look into the above issues and try to overcome ASAP, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Business Visit to Hyderabad"

4
08/10/2017

Great Place for a short business trip, Suresh the concierge staff was really helpful and had a big smile on his face,the noisy lobby was an irritation,except that good breakfast spread and excellent front office service was worth mention

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Facilities & other services especially mentioning our Concierge Services rendered by Mr. Suresh, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Family vacation in Hyderabad..."

5
03/10/2017

Amazing stay with delicious food and services. Must stay place with family during visit to Hyderabad. Room cleanliness and services are amazing. Staff and management are polite and very helpful. Must stay...

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Facilities, Food & other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"best western ashok"

4
02/10/2017

good hotel, at right location, centrally located to move around easily. they have to improve front office staff behavior. buffet break fast and dinner is average , ok value for money. and again any thing you order for example egg omlet, it will never come.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us, we also look into the issues mentioned such as Front Office Staff behaviour and also regarding the Room Service order, we ensure that proper training will be given to the concerned staff and request you to give us a chance to serve you better, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Complaint"

1
02/10/2017

Not the best experience, there are better properties who all willing to be customer support friendly than money centric I have already raised my complaint to hotel reception and make my trip regarding my refund but denied any help from hotel staff Absolutely pathetic

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and apologize for not meeting your expectations in regards to Staff courtesy, kindly give us an another chance to prove ourselves by serving you better, will definitely look into the above issues and try to overcome ASAP, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Not so good experience"

2
26/09/2017

First of all, wrong room was allotted. After repeated request, as per the booking room was provided with lot of time. I have to make request four to five times for providing room as per the booking. Minimum facilities in suit was there.

"Best Western Ashoka"

5
20/09/2017

One of the best hotels at present in Hyderabad. Besides being centrally located it has a homely feeling to it and makes one feel safe and relaxed. The in house restaurant has buffet which is exceptionally sumptuous. The staff at the hotel including the servers at the restaurant, the front desk, as well as Mr. Karim at the Travel Desk go out of their way to make your stay a memorable one. Rightly is Best Western Ashoka immensely popular among people. We hardly had any problem in either checking or checking out. A small miscommunication pertaining to bill amount was also solved immediately and the extra money paid by us due to some confusion was funded back to us at the checkout without even a question being asked. Something unheard of in today's hotels. We would definitely be going back to this hotel very soon during our next trip to Hyderabad.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Facilities, Location & Staff behaviour, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Good business hotel in a bus,y highly traffic congested area."

4
20/09/2017

Very responsible, friendly staff. Good interiors and spacious room. Restaurant is very small, management should look to increase the size as it is congested during breakfast time. Parking and other facilities are better.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Facilities, Interiors, Staff & other services, we are pleased to inform you that our management is in the lookout to renovate the restaurant very shortly, hence the same will be taken care your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"stay"

5
20/09/2017

comfortable , nice room, ambience. only one issue fish ordered was not upto the mark. moreover the person who came to collect was informed and shown that fish was left out but the french fries cosumed.No courtesy on revert

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Room & Ambience, also we apologize for the staff behaviour and ensure that proper training will be given to the staff and request you to give us an opportunity once again to serve you better, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Good Facilities"

4
13/09/2017

good facilities and everything is very clean and furniture is good. Good lighting and ventilation. I really satisfied with facilities but i felt price is little bit high. I was upset because charged fo mini bar

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Facilities, Cleanliness & other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Not worth the money"

2
12/09/2017

Problem with TV and called room service, they haven't responded on this issue. Overall maintenance is just ok, should call housekeeping for toiletries. Rooms are not soundproof, you will get sound when anyone walks through the corridor.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and apologize for not meeting your expectations in regards to TV Problem & Room Service issues, kindly give us an another chance to prove ourselves by serving you better, will definitely look into the above issues and try to overcome ASAP, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843.

"Good place to stay"

4
05/09/2017

This hotel is located in high traffic zone lakdikapul in Hyderabad. Wifi was not working properly. Room cleanliness, food quality, staff behaviour ,etc are excellent. I got good deal through makemytrip.com

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Room Cleaniliness, Staff beaviour, Food quality and Location, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Was a nice stay!"

4
05/09/2017

It was a Family trip, the hotel was nice and the rooms neat. The A/C worked perfect :) The Hotel is located in the centre of Hyderabad. The food there was also good, it was a buffet and everyday different dishes, we definitely ate too much. The staff very friendly and helpful. In general for a short stay in Hyderabad, I can recommend this hotel - thumbs up!!!

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Hotel and Staff services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Rude Front Office Staff!"

3
01/09/2017

Inspite of the rude encounter with the staff, I am giving 3 stars just for the fact that the stay was all right. We had made a booking.com reservation (For 3 rooms) and we have mentioned that we would need the room by morning itself as they followed 12 noon check-in (for online reservations). When we arrived there, we were asked to pay a fee of Rs. 1500 for early check in - I don't have complaints of them asking us to pay early check in fee - That's the management rules - Fair enough. But I would argue that the fee of Rs. 1500 was ridiculously high for a Rs. 2500 room (for just 2 hours of early check-in). And then the case of a very rude front office personnel who told me that "I should know that the rooms are available only by 1 pm since you booked through booking.com". But the mail from booking.com mentioned 12 noon check-in time. Eventually, we got one room after the mentioned time only. Since we had reserved 3 rooms already for 4 days (Which was chargeable had we cancelled at that point of time), the staff and the manager on duty thought it's safe for them to be downright rude & conduct dismissive behaviour. Apart from that, it's bang on the main road, so transport won't be an issue. There are smaller eateries nearby. Housekeeping staff keeps forgetting to replace everything (Sometimes they miss a towel, or at times the shampoo) and their room service employees (one or two) are a little intrusive. The food quality is okay - Nothing great but they delivered hot food, so plus 1 for that! Their room service staff is very polite and prompt! Absolutely no complaints there. Highly disappointed with their "hospitality" inspite of a huge billing.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and apologize for not meeting your expectations in regards to Staff courtesy and will also look into the early check in issues, kindly give us an another chance to prove ourselves by serving you better, will definitely look into the above issues and try to overcome ASAP, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"MMT Assured Worst Western - Noise & Stink is complementary"

1
28/08/2017

Hotel is centrally located and rooms are spacious. Room was almost what its shown in photos but 2 important things that photograph can't depict is NOISE & STINK. Bathroom though neat and clean, stinks like one big open drainage. We checked in on Friday & checked out on Sunday. Immediately after the check-in we noticed stains on bed sheet & it was replaced promptly. Friday night I realized that there was lot of honking & traffic noise due to hotels proximity with main road, but I didn't bother much as we slept late that night and due to heavy rains that night traffic had reduced by the time we retired for the day. My plan was to start early morning on Sunday to drive back to Bangalore, Saturday night I wanted to sleep early. But around 9PM LOUD MUSIC started from the nearby building, which I guess was having a DJ night. Sound was so loud & clear as if it was being played in the same room. I complained to reception about the same, they assured prompt action and a call back in 2 mins. After waiting for 15mins patiently I again called the reception and the response was music has been switched off, which obviously wasn't. So again 2 mins were requested by receptionist. Again after waiting for another 10 mins I called and asked for manager to escalate the matter, again I was assured corrective action in few mins, but this time I walked down to reception to have a word with him and asked him to change my room if they can't resolve the problem. Managers response was, we are completely sold out for the day but i've complained to the nearby hotel about loud noise and matters would be sorted in another 30 mins. I was like WTH, why should I wait for someone Else's party to get over for me to sleep in a so called PREMIUM room that i paid for. This time Manger assured that he will go out and talk to the neighboring pub/disc management and get it switched off, this time music did stop for few minutes and by the time i was in bed it again started with even louder volume. By now I had lost my cool and I called the reception again and blasted the manager, then I walked down again to talk to their GM. Manager was not available at reception as he had gone to hotel next door to get the music switched off and receptionist wasn't ready to give me the number of GM nor he was ready to connect me with GM from reception phone. I literally shouted on him but that was of no use as he wasn't ready to budge, he connected me to manager again who claimed to have sorted out the problem. By this time it was already 10:30 PM and I'm not sure whether his efforts resolved it or their party was already over. I booked this hotel as it was MMTASSURED hotel and my past experience with both MMT & Best Western in another location had been good, but when I tried to reach MMT 24x7 hotline number it never got connected not even once in 45 mins of trial. With such a worst experience I won't recommend this hotel to anyone, now I'm even skeptical about my upcoming MMTASSURED bookings as MMT won't be reachable when you need them the most.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and apologize for not meeting your expectations in regards to Noise, Stinking Smell and stains on the sheets in the rooms and especially the DJ in the next Hotel, as we cannot restrict the neighbouring Hotels on the same still we will plan to do something to avoid disturbance for our Guests, kindly give us an another chance to prove ourselves by serving you better, will definitely look into the above issues and try to overcome ASAP, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"miscommunication - receptionist and room service."

2
24/08/2017

I called up the reception for vacating. He asked me to come down. Since the card slot for power was not serving its purpose(which we've already reported) I carried it along with me after locking the door. I clearly communicated that one more guest is in the room getting ready and I wanted to clear the bills(so that we can save some time commuting to airport). Despite of this, some one from room service got into the room without notice. This was an embarrassing situation for my fellow traveler.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and apologize for not meeting your expectations in regards to Key issue we also would like to inform you that after we receive the Check out information we inform the House Keeping to check the Minibar immediately may be that is the reason the person might have entered the room we are really sorry for the same, kindly give us an another chance to prove ourselves by serving you better, will definitely look into the above issues and try to overcome ASAP, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"A good place to stay - and will get better"

4
24/08/2017

We booked the hotel not actually knowing the area too well, but we made a great choice. The hotel during our stay was a little noisy because just outside will be the Ladikapul Metro stop and was in full construction mode. So in the future you will have all the city at your doorstep not having to negotiate your life away with an auto-rickshaw or Uber'ing it around! How great will that be! The staff are really cool and friendly, the rooms are better than we expected, our safe was broke when we arrived and it was replaced almost instantly!! No hiding the fact that it is a business hotel but it seems the staff wanted us to be more welcomed and made to feel comfortable than the business types (not high level business - think sales people) The restaurant is really good value and the staff are really attentive and helpful. Take good note of this becuase there are more expensive Hotels nearby that have maybe a better breakfast but the bars and Dinners much more expensive for the same quality. The only difference is the poshness of the staff and the overall room quality. You will not go wrong being here if you want a clean comfortable room with much more affordable food and drink, the chef was really good. WIth what will be a great transport link in the near future. Worth the money 100% but do not expect 5* and luxury. Just very clean and comfortable.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Hotel as a good place to stay & the Quality of Food and other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Awesome place to stay"

5
20/08/2017

Awesome place to stay. Very near to Birla Mandir. Rooms are very good and well maintained. Meal buffet was also nice. Though cost wise on a higher side. Items were good in the breakfast. Overall, had a very pleasant experience.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Hotel as an awesome place to stay & the Quality of Food, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Nice food"

4
18/08/2017

Been here only for the food and its really good. Try the Chicken Biryani or Mutton Biryani along with starters. Location is really good and really close to the railway station and the bus stand. Lots of sight-seeing places are nearby. Accessible by public transportation. Old hotel renovated now.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our quality of food and services, also will check on the A/C part and ensure the same is rectified ASAP, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843.

"renovated"

5
14/08/2017

renovated hotel as its one of the oldest hotel in Hyderabad , restaurant is also good one all renovated but still need to upgrade to the current ! interiors are ok and service is also good as well as food state !

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Not At All Value For Money"

3
02/08/2017

My stay in this property was very short, late night check in & early morning checkout. Located in residential area, Rooms size is too small. Lighting in the Room and Toilet were dull and should be changed, specially in the toilet. The W.C wasn't cleaned properly. The health faucet in the toilet may scare you as it's moves automatically but I guess it needs the technician attention immediately. Since I had to leave in the morning, I did not complained about Air-condition. It's not chilling at all and got disturbed with the air noise whole of the night. For me this property is just not maintained well. The spread of breakfast was also looks to be simple. I hope that the management will look into the maintenance part quickly.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and apologize on behalf of our entire staff for not meeting your expectations, kindly give us an another chance to serve you better, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Management issues."

2
31/07/2017

These guys are not professional. Rooms are ok but furniture is old and bad. Bathrooms leak. As managers are not good, son is the training of staff... They do not have basic atticates. Breakfast is not great. Lack of hospitality, care. They do not care for guests, they don't react even on complaints.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and apologize for not meeting your expectations in regards to maintenance issues in the rooms and staff Courtesy, kindly give us an another chance to prove ourselves by serving you better, will definitely look into the above issues and try to overcome ASAP, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Good Hotel and Hoteliers,Keep it Up.."

5
27/07/2017

I Stayed at the hotel for 9 days,The property is located at very good area,the hotel staffs are equally courteous and professional,Had a bit problem with the room A/C but over all it was good.The buffet food is equally good and of choices,I would like to thank entire hotel staff for the homely stay they have provided. Firdos from FO and HK supervisor 1st floor equally assisted me a lot.Thanks once Again

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Location & Staff, also will check on the A/C part and ensure the same is rectified ASAP, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Outstanding, this adjective itself speaks."

4
26/07/2017

Its location is centralized with great ambiance ,rooms were clean and neat, well organized,staff courteous and helpful,food palatable and tasty. A well organized business hotel with value to money. Breakfast spread is worth eating.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Location, Ambience, Cleanliness, Food Quality & Staff, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Good hotel in lakdikapul"

3
26/07/2017

Hotel was located in mid of the city with acceptability to places of interest like Birla mandir, Hussai sagar lake (Tangband). Rooms are good except the hallway where cigarette smell is coming. When we asked for change of room, they refused to change and placed no smoking sign in hallway. First day of sign. no smoking smell was there but it was there from second day. Complimentary breakfast was good but they didn't provide omelette and dosa when we asked within time. Buffet Dinner and room service was decent. Finally, a good hotel located at mid of city if they correct the mentioned problems.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us, will definitely look into the smoking smell in the corridor and ensure that it will not repeat again and also will check on the service part in the coffee shop, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Good hospitality, food nd services.Interior was also good. Everything is placed with comfort. Nice locations also."

4
25/07/2017

Good hospitality, food nd services.Interior was also good. Nice location nd easily reachable. Rooms are goods nd well decorated. Everything is present in the room as per the general requirement. Clean environment.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us, will definitely look into the improvement of our GYM equipment, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Must stay while travelling for busniess purpose"

5
24/07/2017

Good. Food is brilliant. Buffet are elaborate and decently priced. Rooms are comfortable, clean. Staff & management of hotel are excellent. Location is brilliant. Easily accessible to other parts of the city

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Food, Rooms, Location & Staff, will definitely look into the improvement of our GYM equipment, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Value for money for a luxury stay..."

5
20/07/2017

A value for money property. Excellent ambiance and good location. Staff's are polite and excellent. Rooms are very nice and furnished very well. Overall feel like at home. The services provided by the hotel is mind blowing.

"Very good hotel for stay with family"

5
19/07/2017

I stayed one night in the month of feb-2017.Very good hotel for stay. Tariff is reasonable. Gym is good. Friendly staff. Fast service. prime Location and located heart of the city.Complementary Buffet Breakfast. Godd dining.Walkable distance to Birla mandir.

"Best Hyderabad Hotel"

5
18/07/2017

Awesome hotel very good rooms tasty food in layman language Heaven of Hyderabad A must stay hotel if your ever plan a visit to Hyderabad the city of Biryani A good staff at travel desk to help you to travel around the city

"Perfumes don't fix musty odors, breakfast service is erratic"

3
18/07/2017

I stayed in the hotel for 3 nights. When I first checked in, the room I was given had a musty odor, and the floor in the room looked all broken and old. I was quite taken aback, especially with the strong, stale, musty odor in the room. I immediately went and complained to the front desk by phone. The front desk sends a housekeeping boy with a perfume bottle. A perfume cannot fix the musty old smell in this room. I took the lift downstairs, went to the front desk, and asked for a better room. The front desk personnel then took me to another room - what a difference. This was a spacious room, with a nice floor. The bathroom looked like it just went through a renovation - the sink looked stylish and contemporary, the walls had nice tiles, and the shower unit looked new. I wondered - why wasn't I given this decent room the first time around? The complimentary breakfast buffet was excellent. The masala omelette was nicely done. The variety and quantity of fresh fruits was impressive. Items such such puri and bhaji, upma etc were tasty. The quality of service during the morning buffet breakfast is erratic. One one day, the staff was receptive, paid attention, asked me what I wanted, and served accordingly. The next day, the staff members were indifferent and didn't care at all for my presence That was surprising considering it was quite early in the morning, and I was the first customer in the restaurant at 8 am. I had to get up, go to them, and ask them for service. The flasks with the premade tea and coffee are not labeled. So you end up pouring one hot beverage, and if it is not what you want, you try pouring the other hot beverage for yourself in a different cup, The restaurant management should put proper labels on the flasks to indicate tea and coffee - the trial-and-error approach is wasteful. Lakdikapul is a central location, and the sounds of traffic are heard in room. You can close the windows, to cut down a bit on the sound of the traffic. It was very easy to get an Ola cab to go places. Overall, the location is great - easy to get around in the city and get things done. This is a decent 3 star hotel that is good value for the price that you pay. Had it not been for the musty room and the erratic service in the dining room, I would have given this hotel a better rating.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Mam, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us, we ensure that the rooms will be checked for the musty odour in the room and also the service rendered in our coffee shop at the time of your breakfast, we look forward for your next visit to serve you better, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Business"

5
17/07/2017

House keeping very good service he given such nice stay am very happy to staying specialy thank to prashanth because is take care verry well and speak verry good rekha she is doing clean very good am happy to staying

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Housekeeping Services and couple of our staff, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Good service house keeping given am very happy to staying prashanth speak very well and Naga Raju cleaning very gd"

5
13/07/2017

House keeping given good service prashanth take care very well And Naga Raju is doing cleaning very good I want came next time also very good service and room service is very good such a nice hotel am happy to staying at the room

"Hyderabad with western ashoka"

4
12/07/2017

Overall it was ok. However service was not satisfactory for breakfast..Room were clean and neat.Location is very good.They need to focus on their services.The quality of food was good.We were not provided door key and it took quite a while when we were allowed to checkin.

"Book your room, recheck check in and check out times, better have food outside since costs inside can burn a hole"

5
12/07/2017

Hotel staff were responsive except at the reception. Hotel is near to lakdikaphool railway station, I booked the hotel for an appointment at US embassy. There are very nice hangouts outside the hotel please try

"Good place to hold conferences"

4
11/07/2017

We had booked the conference room for a meeting. It was followed by dinner. The hall is spacious and facilities were good. Dinner was also good. Ambiance was nice. Service is good. Support staff were helpful.

"A good old property at Central Hyderabad"

3
11/07/2017

This is an old property situated at the corner of Lakdi-ki-Pool. The service & the food are good & having varieties. Breakfast also having good range of variety. The room decor needs a revamping as the fittings have become old.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Food & Service, we also ensure that the Bar Sitting arrangement will be looked into, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Trip was overall good"

5
05/07/2017

As in concern about room, very spacious and bed was also comfortable and very clean environment. Only I would like to say that in bar, arrangement of sitting should change accordingly and there should be family lounge also to sit

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Spacious Rooms, Bed, and the environment, we also ensure that the Bar Sitting arrangement will be looked into, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Convenient Location"

4
21/06/2017

The Hotel is centrally located. Traveler can visit Hussain Sagar, Birla Temple at ease. The hotel has buffet lunch and dinner facilities. Lot of eateries nearby. The room I got was very neat and clean. It was in the 3rd floor. If you are a fitness lover, then the hotel has a decent Gym. Free Car parking available.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Nice and Comfortable place to stay"

4
21/06/2017

It is a nice place to stay with very good service. The rooms are clean and comfortable. Centrally located and accessible. I was booked there by my client and as per them the cost was very economical. Staff was pleasing and food was also good. We were three people and after this experience we have decided to stay in this hotel for our next trip to Hyderabad.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating the Cleanliness, Location & other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Feeling Good"

4
04/06/2017

Very clean comfortable hotel Nice place,good price great location Highly recommended. a very pleasant well located and appointed hotel with friendly , helpful front of house staff , that nothing was a problem for. The hotel is very modern looking and is of a high standard , I could not pick fault with anything , the rooms, lobby, reception were all kept in a clean and welcoming way,breakfast was a delight

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating the helpfulness of the Staff, ambience & other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Nice stay"

4
01/06/2017

We stayed there for 3 nights. Cost of stay very economical. The hotel is centrally located.The room had very good ambience, no noise from anywhere, mini bar was good and the bathroom was even better. Everything was neat and clean. The buffet breakfast had lot of variety and staff was courteous. The housekeeping staff was little not upto the mark though. They had problems with giving complimentary water bottles which were very small even when I offered to pay for them. They messed up the laundry too.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Lovely place to stay and stay again..."

4
26/05/2017

I felt like home.. Everything was in order, staff was friendly and professional... Great ambience, economical and comfortable. Would be great to visit again and recommend others to visit the hotel.. Kuddos

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating the helpfulness of the Staff, ambience & other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Overall Good stay"

4
23/05/2017

Everything is fine there.Buffet lunch is also good with reasonably priced at Rs. 350 per person, However they charge more than double as printed on MRP for items such as water bottles. This is really bad thing there

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating the services, also will look into the issue of of the water bottles and will change the same on an immediate basis, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"good &cool"

4
22/05/2017

The hotel is centrally located with good maintenance.The food is quite good enough.The Front staff is good .Only the inconvenience is not allowing Early check-in or check out The charge for early check in or check out is little bit high.Else all the things are good enough for all family travelers.The WiFi access is so bad

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating the helpfulness of the Staff, Cleanliness & other services, also will look into the issues of Early check in and Late check out, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Centrally Located Hotel in Hyd"

4
22/05/2017

Stayed at Best Western Ashok on a recent trip to Hyderabad. This is a good hotel, rooms are well appointed and the service is good too. Breakfast is good, and they have variety. The front-desk does get choked in the morning, too many people checking out, and the two front office staffers were struggling big time. Getting a confirmation from house-keeping, on the state of the room, and mini-bar consumption seemed to be the issue. Centrally located, so easy commute to most parts of the city. Good budget option.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Mam, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating the Rooms & other services, we will look into the said issue of check out and will rectify the same, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Loved it"

5
17/05/2017

this was my first time in the city. Wasnt sure what to expect from the hotel service. but this hotel made my stay so pleasant. the location is quite nice. the cleanliness is beyond expectations. very sweet spoken staff too.And i got a good deal too. So all and all a nice experience.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Mam, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating the helpfulness of the Staff, Cleanliness & other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Just right for a budget traveller in the Heart of the City."

3
14/05/2017

Good for budget travel. With the Metro station work; currently a messy affair but yes you would not feel the pinch as the hotel makes sure it does not get on to you. Staff have been very helpful and yes a secured place.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating the helpfulness of the Staff & as a secured place, and would thank you for feedback, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Best western or worst western Ashoka Hyderabad"

1
14/05/2017

The most lousy hotel I ever stayed (stayed in almost 100 countries). Reasons No considerations for water conservation. Tap in room leaking for want of washers? Drains choked. When we didn't like the place hotel refused to pay our advance back. Trapped? No essentials in room (soap, coffee sachets), restaurant (glasses for juice, bowls for serials missing conspicuously). The list is endless. The lady at reception was very courteous and sympathetic. My only reason for review is traveller take informed decision. Narendr mathur 10th to 13th may, 2017

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we apologize for not meeting your expectations in terms of Leakage of water, Drain Choking, Room Amenities & also the necessary glasses and bowls at the time of Breakfast in this regard we definitely promise you that on an immediate basis we look into this issue and take necessary action, when we received your complaint and informed you that we will upgrade also approached you on the same day that we will upgrade your room to a Suite Room which is not accepted from your end and the same day evening our EHK came to your Room but you are not interested in talking and asked our Vice President to call you as he tried calling you unfortunately you have not answered the call, however our Vice President wants to talk to you on your concerns and would like to reiterate that this could be one odd incident and not a reflection of our services, would thank you for feedback. Your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91- 9666667843. Sincerely, Sirish Front Office Manager

"Nice hotel nice location"

4
13/05/2017

Hotel is located in the heart of city. Clean and spacious rooms, neat and clean washrooms and well maintained. Staffs were helpful and professional. Breakfast was really awesome but little costly. Parking space for car is available. Speed of wifi was also good. Overall a nice stay.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and describing as a Nice Hotel & the Location, and would thank you for feedback, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Amazing stay at value prize"

4
04/05/2017

Centrally located, very cleanly maintained... At value prize...... Good food.... Will suggest my friends.... Got at value prize from make my trip...... Will visit again.... And never felt lyk being in summer when in hotel.....

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating as an amazing stay, and would thank you for feedback, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Value for money"

4
28/04/2017

Very good value for money hotel. Rooms and bathroom is very clean. Reasonably good service and excellent location. Not very noisy even though it is at Lakdikapuhl since it is off the main road. This is my preferred stay when ever I visit Hyderabad. The buffet breakfast is also reasonably good.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating as the best hotel, and would thank you for feedback, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"ME & BEST WESTERN ASHOKA"

5
27/04/2017

good hotel to stay and good location friendly staff and excellent breakfast .wi-fi was excellent.24hrs food availability.managers and gm was very personable ,polite&helpful.Smile from all the team Standard on service Inelegant hotel Every thing on it's place.i am happy for special care.i'll come back after few days.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating as the best hotel, and would thank you for feedback, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Hotel Facility and freeby offer"

3
27/04/2017

Hotel is not giving free break fast to their regular customer thaugh I am regular visitor through Yatra.com. This time they have cheated by rejecting to give free Break fast. Be careful before booking of the hotel room by any Yatra or Make my trip or trip advisor with dicount offer and what rate they calculate at the time of booking and offering.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us, iin regards to the issue of Breakfast the Hotel is providing options to the guest's who do not want to have breakfast as their departure is early in the morning for those guests an option is provided as Room only basis where the selling rate will be less than the room rate with breakfast, the Hotel did not cheated you the voucher clearly has the Room plan, hence the same is informed, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Room Facility"

3
27/04/2017

You should confirm before booking the room for the free avaialbles of Breakfast and wifi.Thaugh I am regular visiting to this hotel. Room was good, Facitity is good. Only to check before booking of the hotel room online so Hotel should not cheat for the booking discount and what other facilities are not given by the hotel management.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us, iin regards to the issue of Breakfast the Hotel is providing options to the guest's who do not want to have breakfast as their departure is early in the morning for those guests an option is provided as Room only basis where the selling rate will be less than the room rate with breakfast, the Hotel did not cheated you the voucher clearly has the Room plan, hence the same is informed, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Excellent stay"

5
26/04/2017

This is my favourite hotel in Hyderabad. I have been staying here since three years whenever I come to Hyderabad. It's beautifully built and professionally managed, located at city heart. Staff is cooperative and food is delicious. It's a very comfortable stay there.

HotelAshoka, Front Office Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating as the best hotel, conveniently located, and would thank you for feedback, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Nice place to stay"

4
25/04/2017

I had booked this hotel through MMT and must say that the overall experience was ok. The hotel is in an ideal location and has good parking facility. Service was good, food was great. Rooms were spacious, neat and clean. Bathroom and linens were neat & clean. The only issue was the restaurant. While the food was good, looks like they had shortage of staff as they were taking a long time to service and clear the tables. Secondly the check out took a long time and you may want to budget some extra time for this activity. Rest was ok.

HotelAshoka, Front Office Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we apologize for not meeting your expectations in terms of Late Check out and also failing in providing the services at our Restaurant, and would like to reiterate that this could be one odd incident and not a reflection of our services, would thank you for feedback. Your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91- 9666667843. Sincerely, Sirish Front Office Manager

"muhamed firoze"

2
19/04/2017

They did not replace the sheets or toiletries even the soaps.they put the used towels again in my room.consumables did not replaced.even when u call bell boy it will take minimum 30 mints to respond.very poor service.

HotelAshoka, Front Office Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we apologize for not meeting your expectations in terms of trained & polite housekeeping staff and also failing in providing the concierge services, and would like to reiterate that this could be one odd incident and not a reflection of our services, would thank you for feedback. Your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91- 9666667843. Sincerely, Sirish Front Office Manager

"Comfortable Mid Budget Hotel"

4
12/04/2017

Good location,clean comfortable rooms,excellent house keeping staff are plus Points of the hotel. Wifi service is very poor and require immediate response.Reception staff is too slow for present day speed.

HotelAshoka, Front Office Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for meeting your expectations in terms of services provided, we also look into the delay happened at our front desk and update the staff to render their utmost services and would like to reiterate that this could be one odd incident and not a reflection of our services, would thank you for feedback. Your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"One day stay in Best Westen Ashoka"

3
07/04/2017

As old customer to this hotel, again I was there ,because of Good location and enough parking and best service from the staff. Special thanks to Mr. Chennaiyya ( Room service) Vegetarian food lovers will definately enjoy the restarent in the hotel.

HotelAshoka, Front Office Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay,wherein you appreciated on location, good food, Service and parking. Your satisfaction is important to us and we will be using this feedback you gave, to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sirish Front Office Manager

"A cool property in Hyderabad"

4
29/03/2017

A best hospitality option with affordable tariff suited for family or business both, although location outskirts look terrible but the inside property experience is best in class. Choice of food at breakfast will be enough to satisfy your taste buds.

HotelAshoka, Front Office Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating as the best hotel, affordable price, conveniently located,well decorated & large rooms,best housekeeping team, and would thank you for feedback, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

"Not so great..."

3
14/03/2017

rooms are good, big in size... but that's all... rest everything is very average... 1. no early check in. extra charges for that.. 2. front office staff is very rude, untrained... 3. breakfast lacks variety... very repetitive menu.. 4. location is convenient but very noisy 5. travel desk is very average..

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we apologise for not meeting your expectations in terms of people and services, and would like to reiterate that this could be one odd incident and not a reflection of our services. would thank you for feedback, and your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Regarding early checkin, we have a policy of early checkin upon request, and we have been offering this facility for most of our guests and they do request on the same. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"Descent"

3
10/04/2016

Descent room, great location with easy accessibility to tourist places and city. Very bad front desk and poor service! Easy cabs and auto availability as it is in the city. Do not order food at hotel.. Really bad food quality.

"Best worst ashoka"

1
07/04/2016

Had been there for a 2 day stay with family.this is my life's worst ever stay till now ,I thought never I should give up mentioning a review even if few days late. 1)first at the reception,cant even explain what are facilities available even after asking for 3rd time,.when they are very clear about tariff why cant they help with facilities they provide even after asking like about wifi breakfast,lunch??it implies like they try to save on that but how much ? 2)OMG,the bathroom .,broken door lock,stinking,unsightly commodes and drain pipes.forget about star appeal ,its far far inferior to normal any average hotel maintainance. 3)the food cant help saying omg again so stale and cold from breakfast to so called buffet dinner.

"Nice Hotel"

5
04/04/2016

hotel location is at a very central point. Lot of site seeing points nearby and importantly you can get Ola cabs, Redcabs & autos easily from this location. Please do not opt cab service from Hotel as they are very much costly & unprofessional. Hotel staff & food quality is amazing. Room service is prompt & rooms are well maintained.

"Good Value for Money"

4
25/03/2016

The hotel is quite good value for money. Has good accessibility and the rooms are decent. Cleanliness of furniture in the could be better. The toiletries are just OK. Service is good. Room service was OK.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay,centrally located, value for money, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"Lots to improve"

3
24/03/2016

Hotel located beside a very busy road, as such it was easily accessible. Hotel looked great and very clean. they took over half an hour to check us in, repeatedly telling the room will be alloted very soon. The room looked great and comfortable. The wifi services were horrible. Fooding is not worth mentioning. the tea and coffee sachets provided in the room had already passed their expiry date.Hotels better than this and at the same rate are available. Lots need to done.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the Hotel,comfortable and great rooms, and your satisfaction is important to us we will be using the feedback you gave us on the pre-arrival satisfaction during checkin, wifi services, coffee tea sachets in the room and food, will ensure is corrected and will provide much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"Great place to be"

5
16/03/2016

Great hotel clean and comfortable staff very friendly most speak very good English they staff was always readyto help loved the big open spaced lobby with comfortable sofas and free newspapers excellent food very reasonable priced.near shops and places of interest

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay,centrally, open spaced lobby with lots of comforts, reasonably priced and excellent food, english speaking friendly staff, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"Too close to the mainroad, constant traffic noise"

3
12/03/2016

This hotel is too close to a major intersection and even in the late hours of the night (or early hours of the morning), there is too much of noise from the road - trucks blaring their horns are the worst, specially at 5am. The rooms are comfortable and staff is a tad slow (if you get stuck, call up the General Manager Mr. Ramana Rao at +918499862225 and he will help you out).

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us on the noise pollution, will take adequate measures,and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"Value for Money !!"

4
12/03/2016

Booked using Go ibibo , Response was very good . very well designed interiors . Loved the breakfast here . I was here only for night . I felt there were less staff at the hotel . Over all a good place to stay . I am sure Best Western Ashoka can make it better .

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"Nice place at the heart of city"

4
04/03/2016

The hotel is centrally located so all local attractions are near by. We wanted to check out on same day and hotel management allowed us early checkin. There was some confusion at reception regarding it but after some time it got sorted. Rooms were specious and clean. Complimentary breakfast was good. They have provided many south/ North Indian dish options. check out was also quick. Staff was helpful. I will say it's nice place to stay but advise folks to confirm early check in in advance to avoid last minute confusion!

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay,centrally located, business centre, friendly staff, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"Horrible!! Please avoid."

1
29/02/2016

Our check in time was 12 pm. But due to early flight we reached at 10 am. Early check in wasn't available hence we kept our luggage n decided to go around the city. We were told rooms are in cleaning process and would be ready only at 12. We had booked 2 rooms. We returned at 2 pm and we were told to wait in reception. We smelt something fishy.on nudging the reception staff which is rude , they finally accepted rooms are still not ready and would allot us only one room. I had senior citizens travelling and after a tiring early flight one doesnt want to face this horror. Well this was only the start. They took half an hour to allot me one room. Other room was alloted only at 3.30. The reception guy hands me a card n says room no 221 n card showed the same no. Upon going to the room it dint open. I asked the cleaning staff to open it gor me only to find the room wasnt vacated yet. Then when i complain the reception , he says the room alotted is 212.!!!bedshhets were stained which clearly showed they werent changed.More horror followed. Please avoid at all costs!!! Dont spoil the first day of your trip by booking this hotel like i did!!!

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would appolozise for the unpleasant stay with us and thank you for the feed back given, your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"Very good value for money"

5
25/02/2016

Very good value for money. Centrally located, free use of business centre, the staff was very friendly (allowed us late check in & out when requested). The breakfast is minimalistic and conveniently located next to the lobby. Please note that the hotel generally runs at a high occupancy rate so please expect to wait for your room if your turn up before the check in time of 12PM.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay,centrally located, business centre, friendly staff, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"Good Hotel at affortable price"

4
21/02/2016

Location is good. Centrally located in main city. Rooms are spacious and clean.Ambiance is good.Well maintained Professionally well managed.Staff is helpful and well behaved.Food is good and have plenty of options.Centrally from all main places of Hyderabad.I would certainly visit this again

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, centralized location, professional and helpful staff, good food,spacious and clean rooms and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"Value for money"

4
19/02/2016

Rooms are clean and large.The aminities are good as per the cost..The area of this hotel is very near to popular locations in hydrabad.The breakfast is below average.The only negative point is bed is not comfortable.Bed is little hard so you cant sleep well.But you cant get this type of room and aminities at such a low cost.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the "breakfast" and the "comfortable bed" during your stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"No extra blanket when asked for"

2
14/02/2016

Our school had taken us for a trip to Hyderabad from 19th December to 22nd December. We had to stay with 4 people in one room. We were in room number 219. There was an extra bedding for one person. An extra blanket was provided with it. One of us fell sick and was feeling too cold. So we gave the blanket given with the extra bedding to him. So when someone from the hotel staff came to give the complementary water bottles (which were not sealed and we checked that later), we asked him to give us one more blanket to which he refused saying that there are no extra blankets. Also, the hand shower in our bathroom was not working. Please see to it and give sealed complementary water bottles.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"Over all it was value for money ."

5
11/02/2016

In room dining had posted bills in our rooms . However we had to fight and got all reversed . Reception was slow too . Wi Fi was good . Break fast was pretty ordinary . They must have some experienced staff in restaurant , reception etc .

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"Luxury Stay at Affordable Cost"

5
11/02/2016

Stayed for a few hours during a business trip. Checked in early in the morning. Though the hotel offer 24 hrs check-in check-out, that seems to be only for bookings done directly with the hotel. Since I had booked through MakeMyTrip, check-in check-out was 12 noon to 12 noon. I didn't mind the rooms were available on MMT for under Rs 8,00. That was a steal! The hotel staff was kind enough to allow me an early check-in after I assured I was checking out the same day. Large, spacious and neat rooms. Complimentary breakfast was available and food was good.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"Nice Stay"

4
05/02/2016

Nice Hotel, Approachable to main government offices. Staff hospitality good. Ready to extend assistance. Two main issues which the hotel management to take care, will add on the positive feedback. First is Wi fi connectivity. In three days, I changed rooms two times but connectivity very poor. Management should invest on some upgradation of same, if required..Second is Cost of Water . They provide two small water bottle complimentary each day. For more requirement, we have to pay with taxes. I understand, its not justified & management to re-think on this small issue.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"If you are looking for outdated large rooms..this is the place."

3
01/02/2016

Huge car parking, large rooms, noisy air conditioners, outdated furniture, average quality bed, torn towels, very very spicy food, empty liquor bottles outside all rooms along the corridors, noisy but friendly people all but priced a bit high. Choice is yours ! I wont choose again.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would apologise and thank you for the feed back given on the air conditioners,furniture, quality of bed, towels, food, liquor bottles,people, during your stay with us. Your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Please do consider staying with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"Value for money"

4
01/02/2016

our experience of stay on 31/1/16 in this hotel, Check in fast and smooth.We were early and our room was not ready but hotel gave us another room as make shift. Suite room was large,spacious,neat and clean.Bed king size was comfortable.enough toiletries were provided in toilet.not enough light in bathroom for shave. No view from room and sleep quality was not very good. Complimentary breakfast was good.enough spread and tasty. Hotel serves Thali in lunch,reasonably priced and serve 5-6 dishes.Soup served was very hot and tasty. Hotel extended our stay by 3 hrs on request and check out was without any hassle A good experience and shall stay again,in fact already booked for next visit.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"Good stay, value for money"

4
31/01/2016

We booked this hotel as we got a good offer on the net. This property is centrally located with most of the tourist places accessible by auto or by foot. Very near to Birla Mandir, NTR Gardens etc. The staff were very helpful & courteous. The rooms were spacious & comfortable. The breakfast was adequate. Overall a nice experience & would love to stay with them again.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"Good Location"

4
30/01/2016

I recently been there, Location of hotel is good. One can find all famous locations easily accessible. Rooms are good. Breakfasts buffet is very good. Note: Hotel charge extra for early check-in n check out if u booked online

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"Got the basics right."

5
27/01/2016

Brief experience in India seems to be that very few hotels get the basics right - which are a high standard of room cleanliness and a good clean properly working bathroom. This one does. We moved on to another hotel (unfortunately) that was supposedly more stars and looked great - but in fact was considerably inferior in these basics. If I'm in Hyderabad again I would certainly choose this hotel again.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"Good hotel "

4
25/01/2016

Best western is a good hotel... The service and rooms are good.. It's in the heart of the city and all famous places are quite accessible from here. The breakfast buffet is good.. However, since a flyover is being constructed on the main road, it gets a little dusty and noisy.. No great views to offer from your rooms.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"Disappointed"

1
24/01/2016

I booked 4 Executive Room, when i went to the hotel they said rooms were ready. When i went to the room bathroom were not clean, toiletries were not there, when asked the room service for toiletries or anything they won't deny.. But nothing will come which is very disappointing.. Location is good and liked the breakfast.. Rest all were disappointing.. I won't recommend anyone to use this hotel, But if at all you book then make sure you note down things in the room or they will ask for things which were not in the room and delay the checkout.. the check out and room service is horrible. The checkout at least takes 2 hours.. Expected decent service but Very Disappointed and won't recommend to anyone.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"Comfortable stay, centrally located"

3
21/01/2016

I got a very good offer through an online portal, stay there for a night. It is centrally located, and a comfortable place to stay Breakfast and dinner buffet is average, but decent. Room service was good.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"Pathetic experience at the hotel. Not worth the price."

2
20/01/2016

I am currently having a 2 day stay at the hotel. The road outside the hotel is mostly choked with traffic. I had difficulty getting into the hotel. The check-in procedure took close to 15 minutes. The room looked normal. But, as soon as started settling down in the room, i started noticing the issues. First the lights in the room was flickering. Overall the room had extremely insufficient lighting for watching tv, Reading or working on the laptop. I even opened the curtains but that did not help either. The Tv's settings were all shaken up. I wanted to reduce the brightness but the remote did not give me the option. I needed the tv remote or a universal remote to do that. I complained, 2-3 different staff members visited but no one had a solution. They said we can't find the tv remote. Within 30 minutes of being in the room, i started having a severe headache because i was trying to work in this low light. I requested for a room change but the call went in vain. The mirror, windows in the room were all stained. The room service was extremely slow. I had to call several times to get any work done. The utensils for my evening snacks were picked up after 5-6 hours. That too when i had requested the staff to clean it up multiple times. The bedside drawer would never close. The bathroom was really small. I am just waiting for the stay to end asap. Extremely disappointing service!

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"Good"

5
20/01/2016

Location of hotel is good. No Hassel while checking and checkout, large clean rooms, mattress was good with lits of pillows, bath was good. Initially TV was not working but service staff fixed it on time. Good foods, nice spread of breakfast. Overall a good experience. Value for money

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"Homely comforts with a few hiccups"

5
16/01/2016

Lets get the irksome bits over with - had landed at about 9:30 am, and were told that we would get rooms only at 12. We left our luggage and went off sightseeing. When back at 3:30, they still made us stay on hold for amost half an hour before they could show us to a room, which was still being cleaned. Inexplicable ! But then if that meant we got the Junior Suite instead of the Executive room we had booked, I would not complain. But then on, we enjoyed our stay. The room was really large, with a bar counter and a kitchen sink. Large sofas, where one of us 3 slept comfortably. They provided lots of extra pillows and blankets. The modern shower stall was a surprise in this hotel, and there was a walk in wardrobe. The housekeeping staff were great. They provided whatever we wanted including lots of extra tea/coffee/milk sachets for anytime drinks we made with the kettle in the room. The restaurant would tend to get crowded in the morning, as its rather small. But it was more like a well lit coffee shop and no one really minded starting off with a platefull even without a seat. The staff here too were very attentive for a buffet. Be careful with the travel desk, and ensure he clearly understands and acknowledges your booking for a cab. Give him a friendly reminder everytime you spot him. The car and drivers he provided were very patient and helpful. The road in front is a mess owing to the metro construction, and even a few steps either way are a challenge. But autos are available at the gate, though it might be a better idea to just go a bit towards the junction at the left, as the ones at the gate are likely to overbid. They may also give you a tour and return service which would be quite a good bargain.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"Peaceful and luxurious..!!!"

4
14/01/2016

At best western ashoka you get luxurious rooms at a very affordable price and it is located in the city itself ...!!it has a gym also...!!This place is ideal for people who want to experience luxury at a low cost...!!!nice services

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"BEST LOCATION AND VALUE FOR MONEY"

4
12/01/2016

I visited this hotel in december 2015 and stayed for one night, The location of the hotel is very convenient for sight seeing. BIRLA MANDIR is at walking distance. The room was neat and clean and of good size with all modern amenities. staff was courteous. free powerful WIFI was available . The staff provided the password for wifi without asking for it. Breakfast was good. I did online booking. I think it is good hotel offering value for money. only one thing is that it is located on main road. so subject to some noise.

"Good property ... Convenient location"

4
07/01/2016

The property per-say was good. There was "unexpected rush" at the hotel and although I had booked for 3 Executive rooms for 4 nights, the hotel was able to give me only 2 rooms the first night ... however, they upgraded me to a Junior Suite which was nice and spacious. We tried only one of the restaurants at the hotel which serves breakfast. The food as descent. The only issue we found was with the speed of service. The service issue though was not only for the restaurant but also in general. I believe apart from the restaurant, this hotel has a pub. In terms of location, the hotel is located very close to the Secretariat. You can easily get auto-rickshaws outside the hotel to move around the city and also radio cabs like OLA are easily available. I was surprised that the radio cab drivers however found it difficult to locate the hotel in spite of it being on the main road. The biggest minus point of the hotel I thought was the street noise in the rooms. Being on the main road with Metro station being constructed just outside the hotel, the place is somewhat noisy. Those of who are used to quieter places, may find it difficult to get adjusted at night.

"Value for given money..."

4
04/01/2016

I booked through Goibibo and Totally I stayed for three days in HYB out of 2 days in Taj Mahal and only 1 day in Best Western Ashoka. But later I regretted too much for paying almost the same amount for both hotels and TajMahal is still in old age condition where as Best Western is best in class of facilities. But only thing food is not as such as good in TajMahal and costlier too, for which I reduced 1 star. But being in middle of city, we can rule out this issue, since you get outside a lot many food options easily.

"COMFORTABLE STAY .. VALUE FOR MONEY ..Good Location"

5
03/01/2016

stayed in this hotel for 3 nights.. comfortable.. hotel staff are very professional.. and respond to any queries immediately.. Wi-Fi was working fine in the rooms and in reception area.. close to all tourist spots.. its more of a business hotel.. they can experiment more on the breakfast menu.. as we felt the menu was the same all three days..

"Stay was good but.."

3
03/01/2016

Location : Excellent as its near by Birla Temple (walking distance around 800 mts). Rooms: Good, don't look for view or anything. Comfort level for sleep was good, especially when you are tired. But the as hotel was bang on main road, you can hear sound from lorry, bus honking constantly. It was okay for night as traffic was less, but not good for afternoon nap. Bathrooms were good & big enough. Food: Breakfast was complimentary which was good, nothing fancy but usual stuff like idly, dosa, breadbutter, omlete etc.. quality was good. Service: Reception people were rude/bad, they made us wait for good amount of time before giving us room. Wifi service was very bad, most of the time it was not working. Wifi signal was coming only at the edge of room. Otherwise people in food service were quite better. There were lots of school kids on our floor due to holiday season and they are making lot of noise after repeated complaints only they became quite otherwise it was very bad. Overall I don't say its bad, but there are lot to improve at least from hospitality side.

"Excellent Stay But Not Good for Early Check Inn"

4
31/12/2015

It was my business trip to Hyderabad. My over all experience was very good but only problem which i face is while Check Inn. I reached hotel at around 8 A.M. and asked for early Check Inn but the reception guy told me that you have book a room through a Cleartrip so you will get a check in at 12 Noon and upto 12 Noon we will send you to some other Hotel for which he asked me to pay Rs. 2,000. When i Refused to pay Extra for some other Hotel he Rudely replied Sorry we dont have room so wait till 12 Noon. But after Some time a staff changed and Then i requested a For check Inn then she provided me Check Inn at 10:30. Rest every things was very Good.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"Best in class rooms at affordable rates"

4
31/12/2015

This was my first visit to Hyderabad and I stayed alone for three days in this hotel. I had to travel back and forth Hyderabad and Secundrabad so I made the perfect choice of selecting this hotel. I was able to get a room at a great deal price from a hotel booking app for Rs1600 per day and that was marvelous deal. This hotel is situated 35kms approx from airport and very near to the 'Husain Sagar Lake'. They offered a decent complimentary buffet breakfast that was tummy filling. The only pain point in this hotel is the Check-In! They took unusual long hours which made me to wait in the lounge.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"Best Western Ashoka"

4
28/12/2015

The hotel rooms were nice. The staff were friendly. reception could smile more. it was relatively close to Charminar and Mecca masjid. there are a lot of eating paces, up the bridge. Very difficult to cross the road.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"Avoidable"

2
27/12/2015

This was one of the terrible experiences we have had: CONS: No door man to hold the door or carry the bags from the car to the reception. We were with 2 kids and had to struggle with the bags The room was accessed in our absence and the workers were painting with our stuff in the room. NO SECURITY and NO ONE ASKED OUR PERMISSION The room with paint with kids in it, they offered for a room change no upgrade same type, next door. Food is over priced. We noticed next day too our room was accessed with the duplicate key Hotel is away from the main city. Breakfast is strictly ok. If you dont reach on time the food is over. Mostly locals visit with few tourists, seemed like a shady place in the evenings Rooms are very dimly lit PROs: Room service is prompt

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"Excellent Hotel"

4
24/12/2015

I travelled in January 2015 with family. One of the Best hotel in 3* category. Rooms are good & Spacious. Staff is also good & Co-operative. Breakfast was too good. One main thing most of the attractions are nearby to this hotel.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"Superb Hotel"

5
15/12/2015

I went for a conference in Hyderabad...So I booked this hotel...It's an amazing place...The rooms are very clean and spacious...Well maintained linen was provided...The breakfast was also very good...Overall an excellent place to stay near Birla Temple, Hussain Sagar lake and Char Minar in Hyderabad...

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review, 24 Nov 2015 Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"Good hotel but poor managment"

3
30/11/2015

We visited in november ..hotel booked by cleartrip.hotel was good ... but service was poor..bathroom choked up... celling fan making horrible noise and they dont look after you if you booked through cleartrip or any other app. They more concentrate on direct customer.... in cleertrip they mentioned complimenrty breakfast.. but its for only one day...

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, we appolozise for the unpleasant experience on the stay, and your satisfaction is important to us and we will be using the feedback you gave us to implement improvements in service levels to ensure we offer a better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r329312920-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

"Horrible Experience...Never Visit this place"

1
29/11/2015

Uncourteous staff, Unprofessional response.....they confirmed my booking by email, phone and sms and when I landed, did not give me a room till we made noise. offered to put me into another hotel. They had done this last year to my colleagues also. Finally I searched another hotel and went away. Never to depend on this property for stay.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, we appolozise for the unpleasant experience on the stay, and your satisfaction is important to us and we will be using the feedback you gave us to implement improvements in service levels to ensure we offer a better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r329312920-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

"Best Western Ashoka - You can't rely on your reservations"

1
27/11/2015

When you make reservations in Best Western Ashoka,please keep an alternative hotel in place because after reaching,front office team will tell that no rooms are available inspite of their confirmation

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, we appolozise for the unpleasant experience on the stay, and your satisfaction is important to us and we will be using the feedback you gave us to implement improvements in service levels to ensure we offer a better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r329312920-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

"NEVER BACK AGAIN"

2
23/11/2015

Very Poor Service: 1. Very late in Giving Wifi Password 2. Room Service must call for atlist 3 or 4 times 3. No Pillow For Extra Bed 4. House Keeping Hiding My Wife Shoe Under The Bed And Open Our Begs To Take Makup Things. 5. Poor In Daily Breakfast same item. 6. Giving extra charges in laundry bills. 7. Pls Look For Other Better 3 Star Hotels In Hyderabad.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, we appolozise for the unpleasant experience on the stay, and your satisfaction is important to us and we will be using the feedback you gave us to implement improvements in service levels to ensure we offer a better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r325374440-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

"love to stay again"

5
21/11/2015

This property is centrally located with nice rooms and service. Breakfast , house keeping, room service, check-in and check-out everything was nice.Rooms are very spacious and clean. Birla Temple is just at walkable distance.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r325374440-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

"Centrally Located, Affordable ...but Bad Service"

3
19/11/2015

The problems with this hotel started from day one when we were told that even though our reservations were confirmed they did not have rooms for us. A sure sign of an establishment willing to inconvenience their customers just because someone else pays them extra to extend their stay. They had arranged rooms for us in the nearby Hotel Abode for one night which turned out to be much better. Rooms:- We had two Club rooms and the rooms themselves are well appointed with two desks, plenty of power outlets for your devices and cupboard with personal safe. Bathroom is a little cramped but has latest fittings. Hot water is present throughout the day but the temperature fluctuates from lukewarm to boiling. Room no 127 has malfunctioning electronic keycard so has to be locked with a manual key. This apparently has been the status quo for sometime. With their "overbooked" rooms I can imagine they won't have the motivation to get this fixed any sooner. Housekeeping:- This is a major major problem with this hotel. While one room was well stocked with tea,coffee with a full minibar. The other had nothing....not even coffee mugs. It turned out that they were "thoughtfully" locked away in the personal safe by one of the staff. We had to place three calls to housekeeping to get someone to unlock the safe so that we could prepare tea. One of the bulbs in the reading lights was malfunctioning and was never replaced despite reminders everyday!! On one of the other days they forgot to clean the rooms and wanted to do the same while we were present. Unheard of !! In house restaurant:- This is pathetically small for a hotel this size and understaffed. At breakfast time it is pure chaos and one could likely end up having to eat standing. If you intend to have lunch / dinner in the hotel you are probably better off going to the Sync RestoBar on the same premises. Summary:- For a little more one would be better off in the spanking new Hotel Abode two buildings down.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us to implement , to ensure we offer a better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r325374440-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

"WORST EXPERIENCE ......EVEN AFTER INTIMATIONS !!!”"

1
13/11/2015

1 of 5 stars Pending review My family friends checked in instructed to give a VIP arrival for my Guest as he is one the Directors for a Top Organisation..Communication was for Suit room but allotted was normal room ...after so many discussions and pic on wat's up I was shocked but could not help it as it was only a day left..Checked in on 06th nov they went for outing reached hotel at late night they asked to shift the room as they want to alllot that room to some regular guest..how stupidity ???How could they check in that room its a dynama there again ???? Second day no breakfast no options no choice ...there was hell lot of noise the DJ was not stopped until my guest told that he would raise a complaint then it was stopped ...very very horrible stay will never refer this to anyone again we are from Hotel Industry Did not expect this kind of service even after intimating for a VIP Treatment....I asked for the GM and MD contact numbers but they are not providing will sure contact them soon with other channels... BAD EXPERIENCE .....

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us to ensure we offer a better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r325374440-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

"Value for money deal"

3
11/11/2015

It was mixed review as few things were good morning breakfast was disappointing rooms were clean in fact there was lot of noises on the floor. I had requested for non smoking room and room was stinking wilt cigarette smell

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us to implement improvements, noise levels, good ambience to ensure we offer a better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r325374440-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

"Location is good for business"

3
08/11/2015

It is part of best western hotels so agreed to stay here as per suggestion of travel agent. But it is an average hotel. Rooms size is ok but not very well maintained. Wash room size was ok and reasonable toiletries are available. For dinner gone out because resto bar was too noisy on Sunday evening. Other restaurant was having only buffet arrangement. Buffet Breakfast is not having much choice but ok. May be difficult for overseas guests. Staff is ready to help

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us to implement improvements in buffet breakfast, noise levels in the bar, good ambience to ensure we offer a better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

"Really a sorry property for Best Western"

2
05/11/2015

My experience at this place was terrible right from the start. Check-in took more than half an hour and that too when I lost patience and shouted at them. In the room, I wanted to connect to the "free" Wi fi and it did not work. I asked the reception to do something about it and they said that they are sending somebody up, immediately. The guy came in another half an hour after 3 more calls. The restaurant was as dingy as the canteens you see at railway platforms with additional fact that there was no one eating there. Overall, it was an experience, I never want to have and would advise others to avoid the place like plague.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r316639933-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

"OUR STAYING AT HOTEL BEST WESTERN ASHOKA"

5
29/10/2015

I work as Sale Manager (East) in a reputed Pharma company and 20 days i stay at good hotels for work purpose. This time, (During Durgapuja) I went to Hyderabad with my family members and stayed at hotel Best western Ashoka. In one word, i shall say that it one of the good hotels of Hyderabad in terms of room size / cleanliness / service / behaviour / cooperation / helping attitude of the staffs. I shall suggest all the Bengali's to stay in this hotel only if they go to Hyderabad but book through Cleartrip only to get lowest rates.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Mr. Partha, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for appreciating good and spacious rooms of the hotel, cleanliness, Staff behaviour & attitude. Your satisfaction is important to us. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r322863636-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

"Decent place to stay"

4
25/10/2015

The hotel is centrally located with all basic amenities. Easy access to most of the attractions in hyderabad. The staff were good and helpful. The food was good. Room service was good. Liquor available in the sync bar and also room service. Choices and quality of complimentary breakfast can be improved.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, I would like to thank you for exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. we want you to stay with us again so that we can have another chance to provide you with a much more delightful and superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Thank you again for choosing BEST WESTERN Ashoka. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r271641648-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

"Reception keeps your change and overcharges"

1
19/10/2015

I have stayed in this hotel the receptionist is very wooden and also when you check out she does not give your proper change even if you stay an extra hour after a full day they bill you for full 2 days and is reluctant to hand over any change which you are entitled after paying for 2 days, very disturbing!!

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r316639933-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

"A weekend stay"

3
11/10/2015

Stayed for the weekend . Rates are quite moderate. Rooms are reasonably good. Disappointed with the restaurant services. The buffet breakfast is o badly managed. With the items not being replenished at regular intervals , quality Aldo needs improvement. They could do with the services of s manager or supervisor to oversee the buffet table.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Madam, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for appreciating good and spacious rooms of the hotel, and price, Your satisfaction is important to us and we will be using the feedback you gave us on Food service, replenishments and buffet management. and will implement improvements to ensure we offer a better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r307445131-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

"It's not hotel its a lodge"

1
06/10/2015

First to inform viewers we stayed in this hotel 5 months I.e 150 days Treatment for long guest In my 150 days experience First Hotel Management has to go for Training how to run Hotel (not a lodge) Entire team has to be trained , first to Receptionist ( She doesn't no how to Smile) Restarent ( it runs as per the luck of Guest ) food quality is very poor & the staff who r in restarent are Aragoent they were not trained or ,,,,,,,, Trained by Management to behave Aragoent ,,,, NO CO ORDINATION IN STAFF - ITS FAILURE OF MANAGEMENT Strongly Recommend not to book this & later repent. Only one good point it is there in Center of the location.

"Ok kind hotel"

3
20/09/2015

It's an slightly above average hotel, hotel location is spoiled by Metro Rail construction, Food was good, had only breakfast but with very limited options, stayed for 3 nights but BF menu was repetitive. Overall 3.5 star.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for appreciating the good services of the hotel, its friendly, etc., Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r310915730-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

"First class business hotel for Stay"

4
16/09/2015

I stayed here for 2 days for an official conference. The rooms are excellent. Room service is also commendable. Meeting/Conference rooms can be better. Bathrooms are top class. AC rooms and other facilities are good. Not much to mention regarding the food. The buffet area service was sluggish when we were there may be because of the crowd. But after all, its a business class hotel. So service should be up to the mark

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for appreciating the good services of the hotel, its clean good rooms and bathrooms ,good food price, etc., Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r310915730-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

"Good business hotel"

4
13/09/2015

I stayed there overnight. Had very friendly staff. The room I had was large and comfortable. The food was good at the restaurant. I had to leave very early in the morning at 6 and they gave me packed breakfast, which very few hotels are willing to give! Value for money

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for appreciating the good services of the hotel, its friendly, smiling staff, locational advantage, good rooms,good food price, etc., Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r300502171-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

"Desperate renovation and rewamping"

2
06/09/2015

We have used this hotel in the past and specific rooms were allotted. In my last visit; room was rubbish; the loo was stinking; it never flushed clean.. Room 117. It was disgusting as my senior colleagues faced the same problem. The locker in my room did not open; what's worse; the staff did not have a master key to open. In less than 30 mins of checking in; the housekeeping staff was in my room; I was clueless and wondered if the room was not cleaned before allotting? Unpleasant stay; management made no attempts to apologise despite the fact that we have given them regular biz. Big No no.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us on the quality of room, toilets, to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Once gain would like to appolozise on behalf of the management for upleasant experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r285557019-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#