Best Western Hotel Ashoka, Hyderabad

I've stayed at other Hotel but Best Western Ashoka is awesome experience in this Hotel room was really nice net n clean food was outstanding n the staff's are too good specially Ms Shabana from front desk she helped me a lot n his manager they have given very good service to me from my checkin to checkouts n I hv enjoyed cake ceremony over there I have really good experience …..thanks to The BW Ashoka's team

One of the best Locations, centrally placed easy to move around the city. Metro station just 100mtrs away. rooms are good, rooms near to Road side is to be avoided, it was as if i was sleeping on road, lot of honking and vehicle noise

Mallesh Gavvala, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Guest Thank you for the valuable feedback regarding your visit at Best Western Ashoka Hyderabad. We are very happy to hear that you had a memorable stay with us. We look forward to welcoming you soon at our hotel.. Yours sincerely, Mallesh Yadav Front Office Manager Best Western Ashoka

Comfortable and luxury stay with family. Brilliant interior with hospitable staff and delicious breakfast.At a perfect location had a wonderful experience. Nearby to metro stations and famous biryani junctions.Neat and clean rooms with beautiful ambience.

Mallesh Gavvala, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Guest Thank you for the valuable feedback regarding your visit at Best Western Ashoka Hyderabad. We are very happy to hear that you had a memorable stay with us. We look forward to welcoming you soon at our hotel.. Yours sincerely, Mallesh Yadav Front Office Manager Best Western Ashoka

Our first visit to Hyderabad was ably enhanced by all the staff at the Best Western Ashoka Hotel from excellent concierge Dipu, through fantastically attentive restaurant staff to Honey and colleagues in housekeeping. Nothing was too much trouble to assist us during our stay. The hotel was very comfortable and in an ideal position to explore the old and new city. Next to a metro station and easy Uber rides away from main attractions such as Golconda Fort, Qutb Shahi tombs and old city sights including Chowmahalla Palace. Would definitely recommend for Central location, great friendly service and relaxation between exploring sights. Restaurant has a very good breakfast buffet and special dining for evening meals.

Mallesh Gavvala, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Guest Thank you for the valuable feedback regarding your visit at Best Western Ashoka Hyderabad. We are very happy to hear that you had a memorable stay with us. We look forward to welcoming you soon at our hotel.. Yours sincerely, Mallesh Yadav Front Office Manager Best Western Ashoka

This hotel is located centrally perfect. Mr.Mallesh was very co-operative and helpful he provided best deal for stay. complementary breakfast was good overall must visit .kudos to best western Ashoka team.

Mallesh Gavvala, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Guest Thank you for the valuable feedback regarding your visit at Best Western Ashoka Hyderabad. We are very happy to hear that you had a memorable stay with us. We look forward to welcoming you soon at our hotel.. Yours sincerely, Mallesh Yadav Front Office Manager Best Western Ashoka

Comfortable Stay, Breakfast was fabulous, location is very good. Restaurant Rasa also provides good food at decent price Very close to Birla Mandir Nearby to lakdikapool Metro Station. Staff is courteous, hotel is clean and tidy

Mallesh Gavvala, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Guest Thank you for the valuable feedback regarding your visit at Best Western Ashoka Hyderabad. We are very happy to hear that you had a memorable stay with us. We look forward to welcoming you soon at our hotel.. Yours sincerely, Mallesh Yadav Front Office Manager Best Western Ashoka

Overall, Excellent services!! spacious, neat and clean rooms and a very nice breakfast. Fore mostly the hotel is centrally located and easy to commute. Management is extremely helpful throughout our stay. Would love to visit again.

Mallesh Gavvala, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Guest Thank you for the valuable feedback regarding your visit at Best Western Ashoka Hyderabad. We are very happy to hear that you had a memorable stay with us. We look forward to welcoming you soon at our hotel.. Yours sincerely, Mallesh Yadav Front Office Manager Best Western Ashoka

Excellent service during my stay, staff was humble and the rooms were also clean and neat, food was delicious and especially in the centre of the city made me roaming cost effective. Got a 5* service and feel at a very lower cost. Highly recommended

Mallesh Gavvala, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Guest Thank you for the valuable feedback regarding your visit at Best Western Ashoka Hyderabad. We are very happy to hear that you had a memorable stay with us. We look forward to welcoming you soon at our hotel.. Yours sincerely, Mallesh Yadav Front Office Manager Best Western Ashoka

Excellent food... And good and cooperative staff... Rooms were neat and clean. Overall good experience Very near to all the transport facilities. Must visit when in hyderabad and try fried rice with dal fry.

Mallesh Gavvala, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Guest Thank you for the valuable feedback regarding your visit at Best Western Ashoka Hyderabad. We are very happy to hear that you had a memorable stay with us. We look forward to welcoming you soon at our hotel.. Yours sincerely, Mallesh Yadav Front Office Manager Best Western Ashoka

The hotel is well located with access to metro in 2 minutes. The staff is friendly and helpful. The food is excellent. The housekeeping is good. For business travel this is the right hotel to stay at.

Mallesh Gavvala, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Guest Thank you for the valuable feedback regarding your visit at Best Western Ashoka Hyderabad. We are very happy to hear that you had a memorable stay with us. We look forward to welcoming you soon at our hotel.. Yours sincerely, Mallesh Yadav Front Office Manager Best Western Ashoka

Had comfortable stay check in checkout as well staff are amazing specially 1 guys from reception Abhishek and his manager Mr.mujeeb.. thank so much both of you hotel has nice environment housekeeping staff are good .. valet service plus point thank u all ...!!!

Mallesh Gavvala, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Guest Thank you for the valuable feedback regarding your visit at Best Western Ashoka Hyderabad. We are very happy to hear that you had a memorable stay with us. We look forward to welcoming you soon at our hotel.. Yours sincerely, Mallesh Yadav Front Office Manager Best Western Ashoka

Wonderful stay at the hotel. Thank you, Mujeeb and malvika for making the check-in and check-out seamless. Das has the best dal makhni served. Thank you, Overall a good experience at the hotel. I recommended to my friends and family

Mallesh Gavvala, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Guest Thank you for the valuable feedback regarding your visit at Best Western Ashoka Hyderabad. We are very happy to hear that you had a memorable stay with us. We look forward to welcoming you soon at our hotel. Yours sincerely, Mallesh Yadav Front Office Manager Best Western Ashoka

Satisfied with the spread and taste of buffet breakfast pleased with the ambience of the hotel Mr.mujeeb and Abhishek was very welcoming and helpful and served us like a family member over all a pleasant experience will recommend to my friends and colleagues... Gud luck

Mallesh Gavvala, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Guest Thank you for the valuable feedback regarding your visit at Best Western Ashoka Hyderabad. We are very happy to hear that you had a memorable stay with us. We look forward to welcoming you soon at our hotel. Yours sincerely, Mallesh Yadav Front Office Manager Best Western Ashoka

Very comfortable stay and good service. Mr Mallesh Yadav Mr Sriniwas Provide best catering One of the best stay of my life in Hyderabad. Good Food, staff of the hotel is very co operative. I will recommend stay at BWA.

Mallesh Gavvala, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Guest Thank you for the valuable feedback regarding your visit at Best Western Ashoka Hyderabad. We are very happy to hear that you had a memorable stay with us. We look forward to welcoming you soon at our hotel.. Yours sincerely, Mallesh Yadav Front Office Manager Best Western Ashoka

I loved the lunch in rasa resturant staff was friendly Richard has given a good service and the food was delicious especially the main course was good i would definitely bring my friends next time for sure

Amarnath P, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr. Raj, Greetings from Best Western Ashoka, Hyderabad. Thank you for your heartwarming endorsement of Best Western Ashoka and for being our guest. We are glad that your experience at the Hotel was flawless and that all aspects of your stay from cleanliness to food at our beautiful Hotel were liked by you. The team is happy to learn that your positive feedbacks make our hotel an Outstanding hotel in Entebbe. We are grateful to you for your generous recommendations and look forward to many more opportunities of welcoming you back to the ‘Hotel of your choice in Hyderabad soon again. Regards, Front Office Manager Best Western Ashoka, Hyderabad

I came to visit rasa resturant gud service and Richard nicely explained the menu and suggestes gud food for us we loved the drinks also.. and special thanks to Shalini taken gud care loved it I'll definitely come next time

Mallesh Gavvala, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr. Ravi, Greetings from Best Western Ashoka, Hyderabad. Thank you for your heartwarming endorsement of Best Western Ashoka and for being our guest. We are glad that your experience at the Hotel was flawless and that all aspects of your stay from cleanliness to food at our beautiful Hotel were liked by you. The team is happy to learn that your positive feedbacks make our hotel an Outstanding hotel in Entebbe. We are grateful to you for your generous recommendations and look forward to many more opportunities of welcoming you back to the ‘Hotel of your choice in Hyderabad soon again. Regards, Front Office Manager Best Western Ashoka, Hyderabad

Food was very good rooms are very clean good view very good stay in hotel I like the cascade restaurant the front office people showed good interest also I stayed alone but it was simply good surely I will come back

Mallesh Gavvala, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr. Yeswanth, Greetings from Best Western Ashoka, Hyderabad. Thank you for your heartwarming endorsement of Best Western Ashoka and for being our guest. We are glad that your experience at the Hotel was flawless and that all aspects of your stay from cleanliness to food at our beautiful Hotel were liked by you. The team is happy to learn that your positive feedbacks make our hotel an Outstanding hotel in Entebbe. We are grateful to you for your generous recommendations and look forward to many more opportunities of welcoming you back to the ‘Hotel of your choice in Hyderabad soon again. Regards, Front Office Manager Best Western Ashoka, Hyderabad

Absolutely filthy -- Bathroom had a strong smell of urine, towels looked grey and dirty, pillow cases had stains on them. The phone in the room wasn't working so you had to go to the reception every time you needed something. I asked for an iron and got one that was broken. I asked for a replacement for the iron and got one that was rusted and now my shirt has a stain on it. The breakfast is bad and not well managed i.e. they run out of things 30-35 minutes after starting service. Staff is non attentive. During my stay, they decided to move heavy furniture somewhere in the hotel at 2am in the night causing a lot of noise and waking up guests. I had to spend 15-20 minutes with hotel staff in various floors to make them stop (and that too at 2am!). The hotel itself is on a busy street with a flyover in front of it so it is incredibly noisy. I do NOT recommend this hotel to anyone for any reason. Probably one of my worst experiences ever.

Very noisy corridor. Cigarette odour inside the room and in the corridor. Breakfast staff need training on attitude. Corridor was very noisy due to some meeting happening just outside my room Good location but all the amenities need refurbishing. Looks old .

Booked for self for a night. 1) one of the light in the room was flickering, electrician came, and promised that he will get back with light replacement. It didn't happen till I checked out 2) Took 100% advance at the time of check in, never seen a hotel that insist on this, untill before checkout. 3) Entire hotel DTH(Airtel) supply was down for full 24 hours atleast. First they started with stupid excuse, that it's raining(which was drizzling actually) outside, hence no signals. Whatever little rain happened, it stopped but service not restored. When entire hotel started complaining, hotel acknowledged that it was a technical fault. Were given repeated assurances that it will resume, but it didn't. 4) Dinner was ill organized. 5) AC vents were blocked due to dust, had to call the staff to come to clean. Look like hotel doesn't bother about basic hygiene. My first and last stay at this hotel. Don't understand how Group like Best Western gives their affiliation to such poor rated hotels.

Overall the experience has been satisfying, the location of the hotel is good, the service quality has been very good, the food is good and reasonably priced, the rooms are nice and spacious, there's a choice of restaurants within the hotel

One of the best hotel in Central of town with Amabiace rooms Royal and official check in seconds rooms are spacious and perfectly awsome.... Thanks all team and mujeeb for his service thank u so much... I'll refer this hotel to my friends and family... Gud luck ...!!!

Amarnath P, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr Aneesh, Greetings from Best Western Ashoka, Hyderabad. Thank you for your heartwarming endorsement of Best Western Ashoka and for being our guest. We are glad that your experience at the Hotel was flawless and that all aspects of your stay from cleanliness to food at our beautiful Hotel were liked by you. The team is happy to learn that your positive feedbacks make our hotel an Outstanding hotel in Entebbe. We are grateful to you for your generous recommendations and look forward to many more opportunities of welcoming you back to the ‘Hotel of your choice in Hyderabad soon again. Regards, Front Office Manager Best Western Ashoka, Hyderabad

I visited Hyderabad in First week June2022..Ramoji studio is main attarcrion..salar jung museum,birla temple,hussain sagar lake and lubinipark is also good..Do not goCharminar is worst point.In Hyderbad Tranaportbis costly..All goods and colddrinks are not selling on MRP IN 90 % Shops.

Amarnath P, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr Jayesh, Greetings from Best Western Ashoka, Hyderabad. I am delighted that, you had a memorable stay with us and we were able to exceed your expectations. It is a pleasure to read about the flawless experience from location to our services and facilities. At Best Western Ashoka, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. Thank you so much for appreciating our team. I have shared your feedback with our concerned staff's your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence. Regards, Front Office Manager Best Western Ashoka, Hyderabad

Fantastic place for a family dining with awesome food and excellent service...Had a great time..Place is re-innovated with luxury ambience and pocket friendly prices.. There's no other place like this in Lakdikapool right now...Must try there food...

Amarnath P, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Esteemed Guest, Greetings from Best Western Ashoka, Hyderabad. We thank you very much for your interest towards our Hotel. At the outset, I would like to extend my heartiest thanks to you for having spared your precious time for sending your Valuable feedback. It was a privilege to have you staying with us and a pleasure to know that you were comfortable with our Stay, Food & HOTEL Service. We assure that would strive to make every stay & Dine of yours an enjoyable one through constant Up-gradation of standards and services. I thank you once again on behalf of the management and staff of Best Western Ashoka. Please feel free to get in touch with me or my colleagues and will be more than eager to be of any assistance. Assuring you of Majestic Services at all times and looking forward for your valued patronage. Sincerely, Front Office Manager Best Western Ashoka, Hyderabad

This property is at a great location... Truly western collection... As soon as you enter the property you will fall love... The check in process is very smooth and faast from reception and soo polite... Specially the guy who helped allot with check in process local sightseeing night dinner... A big thanks to mujeeb... Thank u so much for all.... Good luck over all good.. ⭐⭐⭐⭐⭐

Amarnath P, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Ms Varsha Mehta, Greetings from Best Western Ashoka, Hyderabad. Thank you for your heart-warming endorsement of our hotel and for being our guest. We are glad that your experience at the Hotel was flawless and that all aspects of your stay for cleanliness at our beautiful Hotel were liked by you. The team is happy to learn that your positive feedbacks make an outstanding hotel in Hyderabad. We are grateful to you for your generous recommendations and look forward to many more opportunities of welcoming you back to the Best Western Ashoka, in Hyderabad soon again. Regards, Front Office Manager Best Western Ashoka, Hyderabad

Worst hotel with worst attitude of staff. Those traveling to hyderabad please avoid this hotel. In front of me many customers were complaining but the staff was so rigid and unprofessional that they were fighting with every customer checking out.

Amarnath P, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr Anurag Khanna, Greetings from Best Western Ashoka, Hyderabad. Thank you for taking the time to tell us about your experience at the Best Western Ashoka. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Best Western Ashoka, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office Manager Best Western Ashoka, Hyderabad

Stayed in Best Western in USA. After few years used the chain again. It was nice feeling. Hotel amenities remain same. You get everything that is needed in the hotel. Also location is excellent. Service is very prompt. Property might have been little old so you may not get spic and span but you will surely get good feeling to stay here.

Amarnath P, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr Ravi, Greetings from Best Western Ashoka, Hyderabad. Thank you for your feedback and for taking the time to share your experiences. The team at the Best Western joins me in thanking you for the appreciation and generous response of our service and facilities offered at our hotel. Your appreciation will encourage us to scale greater heights of excellence. We are truly grateful for the wonderful things you have said about the hotel. We look forward to your continued visits at Best Western Ashoka, Hyderabad. Regards, Front Office Manager Best Western Ashoka, Hyderabad

Had a very good stay at Sheraton. Staff is also very good. Amazing service by Sudheer ji and the chef's they served us food and desssserts based on our liking. Happy to visit and will surely visit again.

Amarnath P, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Esteemed Guest, Greetings from Best Western Ashoka, Hyderabad. We very much appreciate your comments regarding your stay at Best Western Ashoka. It is always a pleasure to receive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Front Office Manager Best Western Ashoka, Hyderabad

Very nice and comfortable stay, one of the best hotel in hyderabad at reasonable rate. Soft spoken and polite staff added to their quality of hospitality. Good breakfast. Neat and Clean with good fragrance at all the floors.

Amarnath P, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr Irshad, Greetings from Best Western Ashoka, Hyderabad. Thank you for your heart-warming endorsement of our hotel and for being our guest. We are glad that your experience at the Hotel was flawless and that all aspects of your stay for cleanliness at our beautiful Hotel were liked by you. The team is happy to learn that your positive feedbacks make an outstanding hotel in Hyderabad. We are grateful to you for your generous recommendations and look forward to many more opportunities of welcoming you back to the Best Western Ashoka, in Hyderabad soon again. Regards, Front Office Manager Best Western Ashoka, Hyderabad

Amazing service and great hospitality. Perfect Team work and great leadership. Above all a very homely and warm atmosphere during the stay. God Bless the entire team and wishing you all Great Success everyday ...Forever!

Amarnath P, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr Zaheer Rizvi, Greetings from Best Western Ashoka, Hyderabad. Thank you for your heart-warming endorsement of our hotel and for being our guest. We are glad that your experience at the Hotel was flawless and that all aspects of your stay for cleanliness at our beautiful Hotel were liked by you. The team is happy to learn that your positive feedbacks make an outstanding hotel in Hyderabad. We are grateful to you for your generous recommendations and look forward to many more opportunities of welcoming you back to the Best Western Ashoka, in Hyderabad soon again. Regards, Front Office Manager Best Western Ashoka, Hyderabad

Excellent stay and heart touching hospitality and affectionate staff....Felt very happy and the food was delicious and was mother watering.... My stay here made me to forget my home. It is the right example for home away from home....

Amarnath P, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr Kamalakar Rao, Greetings from Best Western Ashoka, Hyderabad. We thank you very much for your interest towards our Hotel. At the outset, I would like to extend my heartiest thanks to you for having spared your precious time for sending your Valuable feedback. It was a privilege to have you staying with us and a pleasure to know that you were comfortable with our Stay, Food & HOTEL Service. We assure that would strive to make every stay & Dine of yours an enjoyable one through constant Up-gradation of standards and services. I thank you once again on behalf of the management and staff of Best Western Ashoka. Please feel free to get in touch with me or my colleagues and will be more than eager to be of any assistance. Assuring you of Majestic Services at all times and looking forward for your valued patronage. Sincerely, Front Office Manager Best Western Ashoka, Hyderabad

Amazing food amazing vibe had a lot of unique and very comfortable stay. Attended a wedding over here had the best time of my life and enjoyed everyday. The service is great too and helped me through.

As the name, the services are best in its kind. Best Western Ashoka situated in Lakdi ka pool in centre of Hyderabad with closest to all the main attractions. Had a wonderful stay with family thanks alot.

Amarnath P, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr Ravi, Greetings from Best Western Ashoka, Hyderabad. I am delighted that, you had a memorable stay with us and we were able to exceed your expectations. It is a pleasure to read about the flawless experience from location to our services and facilities. At Best Western Ashoka, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. Thank you so much for appreciating our team. I have shared your feedback with our concerned staff's your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence. Regards, Front Office Manager Best Western Ashoka, Hyderabad

Came to Hyderabad for a business meet to attend. Hotel is centrally located for all business needs and easy access with all transport facilities. Will definitely visit again for nest business meet. Thanks

Amarnath P, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr Vijay, Greetings from Best Western Ashoka, Hyderabad. Thank you for your heart-warming endorsement of our hotel and for being our guest. We are glad that your experience at the Hotel was flawless and that all aspects of your stay for cleanliness at our beautiful Hotel were liked by you. The team is happy to learn that your positive feedbacks make an outstanding hotel in Hyderabad. We are grateful to you for your generous recommendations and look forward to many more opportunities of welcoming you back to the Best Western Ashoka, in Hyderabad soon again. Regards, Front Office Manager Best Western Ashoka, Hyderabad

One of the great place to stay with family to enjoy the vacation. Staff were very nice and courteous and made our stay very comfortable. Breakfast spread was excellent. Their new restaurant RASA was having excellent ambulance.

Amarnath P, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr Jeevan, Greetings from Best Western Ashoka, Hyderabad. Thank you for sharing your valuable feedback. It's inspiring to know your over all stay experience and comments on our facilities and services. Our services will only improve, based on your feedback. Guest experience is our highest priority and it is always gratifying to receive such valuable comments. We look forward to welcoming you back for many more enriching moments at Best Western Ashoka, Hyderabad. Sincerely, Front Office Manager Best Western Ashoka, Hyderabad

The staff is one of best parts of staying at the King and Prince. Everyone is very thoughtful and caring to insure that you are enjoying your stay.it is one of the best hotel in Hyderabad, it is very good to stay here

Amarnath P, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr Gaurav, Greetings from Best Western Ashoka, Hyderabad. Thank you for sharing your valuable feedback. It's inspiring to know your over all stay experience and comments on our facilities and services. Our services will only improve, based on your feedback. Guest experience is our highest priority and it is always gratifying to receive such valuable comments. We look forward to welcoming you back for many more enriching moments at Best Western Ashoka, Hyderabad. Sincerely, Front Office Manager Best Western Ashoka, Hyderabad

The hotel is good and the staff was good supportive. The cleanliness was good. Their food quality was good. Light reflection was good in the hotel. The wifi was working properly in the hotel. There was daily check-up activity for the guest to check the temperature of the guest.

Amarnath P, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr Krunal, Greetings from Best Western Ashoka, Hyderabad. I am delighted that, you had a memorable stay with us and we were able to exceed your expectations. It is a pleasure to read about the flawless experience from location to our services and facilities. At Best Western Ashoka, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. Thank you so much for appreciating our team. I have shared your feedback with our concerned staff's your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence. Regards, Front Office Manager Best Western Ashoka, Hyderabad

Had a comfortable stay with my friend visited for my business meeting. Location is very convenient to so many attractions. Traveling also made easy with easy access to Metro and public transport. Special thanks to Housekeeping for up keeping at hygiene standards.

Amarnath P, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr Jitendra, Greetings from Best Western Ashoka, Hyderabad. Thank you for your heart-warming endorsement of our hotel and for being our guest. We are glad that your experience at the Hotel was flawless and that all aspects of your stay at our beautiful Hotel were liked by you. The team is happy to learn that your positive feedbacks make an outstanding hotel in Hyderabad. We are grateful to you for your generous recommendations and look forward to many more opportunities of welcoming you back to the Best Western Ashoka, in Hyderabad soon again. Regards, Front Office Manager Best Western Ashoka, Hyderabad

Cleanliness not up to standard. Too much noise from the streets, alleyways and upstairs rooms. Guests would pile up in a room, smoke, drink and make noise with the doors open. The breakfast area was stained like an old railway train.

Amarnath P, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr Yogendra B, Greetings from Best Western Ashoka, Hyderabad. Thank you for taking the time to tell us about your experience at the Best Western Ashoka. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Best Western Ashoka, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office Manager Best Western Ashoka, Hyderabad

Hotel is situated in prime location and most of the city attractions are very nearby. Received a warm welcome from the staff at the reception and provided with the best services. Hotel is very hygeine and followed all the necessary precautions to make our stay very comfortable.

Amarnath P, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Ms Deepthi , Greetings from Best Western Ashoka, Hyderabad. We very much appreciate your comments regarding your stay at Best Western Ashoka. It is always a pleasure to receive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Front Office Manager Best Western Ashoka, Hyderabad

The Stay was wonderful, Very Clean and Hygienic Hotel with all Covid Protocol followed. Food and Service is also very good,Very Neat and Clean Hotel. Very Convinient to Travel anywhere in the city, very calm and quiet even having a road side entry ! 5 Stars from Side !!

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr Rajeev, Greetings from Best Western Ashoka, Hyderabad. We thank you very much for your interest towards our Hotel. At the outset, I would like to extend my heartiest thanks to you for having spared your precious time for sending your Valuable feedback. It was a privilege to have you staying with us and a pleasure to know that you were comfortable with our Stay, Food & HOTEL Service. We assure that would strive to make every stay & Dine of yours an enjoyable one through constant Up-gradation of standards and services. I thank you once again on behalf of the management and staff of Best Western Ashoka. Please feel free to get in touch with me or my colleagues and will be more than eager to be of any assistance. Assuring you of Majestic Services at all times and looking forward for your valued patronage. Sincerely, Front Office Manager Best Western Ashoka, Hyderabad

Location is a plus. Rooms were medium sized. The reception could be more responsive. Hotel had a marriage the day I was staying - in spite of waiting for 30 minutes for my dinner was not served- the room dining manager said they were busy with marriage and not sure when he can serve my order- went out and had my dinner. Covid protocols are forgotten on entry !

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr Ramanathan, Greetings from Best Western Ashoka, Hyderabad. Thank you for taking the time to tell us about your experience at the Best Western Ashoka. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Best Western Ashoka, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office Manager Best Western Ashoka, Hyderabad

It awsome visit in Hyatt and like the staff very much they are polite and caring nature specially Aman thakur and Vishnu and Riya from front office thank you so much memorable stayand it I love balcony room

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Ms Priya, Greetings from Best Western Ashoka, Hyderabad. Thank you for sharing your valuable feedback. It's inspiring to know your over all stay experience and comments on our facilities and services. Our services will only improve, based on your feedback. Guest experience is our highest priority and it is always gratifying to receive such valuable comments. We look forward to welcoming you back for many more enriching moments at Best Western Ashoka, Hyderabad. Sincerely, Front Office Manager Best Western Ashoka, Hyderabad

Good value for money, neat and clean premises, courteous staff and modern amenities. Close to MRT station. Only drawback is they serve alcohol in room service which gives an uncomfortable feeling if staying with family. Still it is worth recommending.

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr Nilesh Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +919666667843. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ashish Shekhar Front Office Manager Best Western Ashoka

Out ot many hotels i stayed in hyd this is the most value for money hotel i found. Location is awsome as just near to metro station, all faciloties near by as in heart of city. Reception desk was good and professional. Breakfast was amazing with many varities, and room was neat and clean with all facilities. Wifi working properly. Will definetely stay whenever i will go to hyderabad.

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +919666667843. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ashish Shekhar Front Office Manager Best Western Ashoka

I stayed in this hotel for 18 days during my organisation training. I had a very good stay here. The food is good. Rooms are hygenic. Hotel staff was very co operative. House keeping was done every day. They provided laundry. This hotel had gym. The breakfast was good. Lunch was nice and dinner was very good.

It is good hotel and nice one. Maintenance also very nice. Food also nice. U can enjoy all privileges. Nice check out and check in formalities. Staff also very generous. Especially service is very nice

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +919666667843. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ashish Shekhar Front Office Manager Best Western Ashoka

Visited for training purpose... Very polite staff and food was very good.. Would like to visit again. Rooms were clean and housekeeping was also very good. Located at the center of city, I highly recommend to visit Western ashoka

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +919666667843. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ashish Shekhar Front Office Manager Best Western Ashoka

Well maintained, Best hospitality and very tasty food best is hyderabad chicken dum biriyani and best service and location center of the city, easy to access the metro station. All sightseeing places near by only

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +919666667843. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ashish Shekhar Front Office Manager Best Western Ashoka

Outstanding stay and delicious and healthy breakfast the service in the dining area is great specially Raja Sarkar the friendly person and received us and made us to taste great food. There is good response from the front desk

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +919666667843. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ashish Shekhar Front Office Manager Best Western Ashoka

Outstanding and healthy breakfast with a wide range of choices. Loved the mutton very much it was so soft and tender. Service was courteous and extremely helpful. It was all free with the room booking.

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +919666667843. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ashish Shekhar Front Office Manager Best Western Ashoka

Good hotel in the heart of the city, delicious food and supporting Front desk Staff. Ideal place for gatherings and meetings.Clean and hygiene Rooms, Well maintaining.Best experience with Front desk team they are very friendly

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Thank you for sharing your valuable feedback, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Stay was comfortable, food is good.. Well trained staff and maintaining all safety precautions. Must referred place for stay. Special note: Thanks to Reception desk, House keeping and service team. Do visit :)

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Thank you for sharing your valuable feedback, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

One of the best stays I had during my Visit to Hyderbad, the property is located in the heart of the city. The FO Staff, Priya, and F&B Staff Sudipto, and Omkesh really took good care with their professional touch. The restaurant was under renovation hence the Breakfast was spread in their hall, but to mention the food was delicious. Even the rooms were clean and the HK staff the way they interacted and asked about the well being was an added touchpoint. Kudos to the whole BW Ashoka team.

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Thank you for sharing your valuable feedback, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

One of the nicest business hotels I have ever stayed in. Beautiful design, Comfortable rooms, fantastic buffet breakfast attentive staff, excellent wifi Near metro service. I enjoy my stay here front office is very supportive

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Thank you for sharing your valuable feedback, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

It was my business trip to Hyderabad. And I have chosen this hotel for my stay. I really enjoy my stay. Food was good service was owsm. Room was nice clean and tidy. Specialy front office team they are owsm. Keep it up.

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Thank you for sharing your valuable feedback, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Amazing fast service by the people.. Fantastic stay and very relaxing. Loved the location. However the food can be improved. Nice visit.. I will surely visit again and this time with my family. Good service

In the city centre just adjacent to metro station and all other corporate offices. Right from you enter the hotel its wow.. Nice ambience neatly maintained like a brand new property though its over 40 years old, rooms are super spacious compared to all the hotels near by. Food is awesome too.. Not to forget the staff is fabulous and very friendly. Right from the reservation to checkout we've felt like vips in the hotel.

Fantastic very good stay I love the hospitality . service was very good and prompt. Reception manager was very helpfull . metro is very near to the hotel . attraction point is near to the hotel. Love it keep it up..

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr, Alam Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +919666667843. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ashish Shekhar Front Office Manager Best Western Ashoka

Hotel is situated near to the metro station good property services was very good. Front office team was very prompt. I had a breakfast taste was good. Thank you so much for lovely hospitality. Keep it up....

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr, Pintu Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +919666667843. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ashish Shekhar Front Office Manager Best Western Ashoka

Promt place to visit and it's in hub of city near by everything Followings things which I really want to let you know it is near to Metro and Very Good Restaurants nearby... I was there for some personal work and and it was a tough time for me but trust they have great staff and really neve ever made me to feel the worry with their services as i need some space and they had given good silent and spacious room for which I will be thankful to the Manger over their sorry I can't recognise the name .. In short love your place and hospitality...

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr, Anand Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +919666667843. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ashish Shekhar Front Office Manager Best Western Ashoka

It was my memorable stay I have visited this property for the conference and I enjoyed a lot with the service food was tasty front office was excellent Hotel is near to the metro which help to move easily. Love to be here. Excellent Keep it up see you soon.

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +919666667843. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ashish Shekhar Front Office Manager Best Western Ashoka

I have been there with my family the other week and it was a beautiful experience. Overall the staff, food, hygiene everything were perfect. Loved your service. I will visit again soon with my family.

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr, Muddasir Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +919666667843. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ashish Shekhar Front Office Manager Best Western Ashoka

This is a beautiful hotel! It's clean and has a lot of comfort items to make you feel at home. We're in town for a stressful event and coming back to this room was very peaceful,Absolutely outstanding hotel perfectly located.helpful, friendly staff who go above and beyond to make sure you have the best time.lovely hotel very comfortable,food was really good We had a blast at the bar enjoyed a lot

Hotel is getting better and better each time I visit and I couldn't resist to post the review yet again.. This was my 3rd visit post pandemic and I can say there's no other hotel like this in the same vicinity who are very particular about the covid protocol and cleanliness and no wonder they have been recently rewarded the Travellers choice Award by Trip Advisor.. If your coming to Hyderabad just straight away book this hotel and stay in peace.

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr, Rehman Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +919666667843. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ashish Shekhar Front Office Manager Best Western Ashoka

Stayed in the month of may for two nights.Hospitality from taking reservation to till check-out was beyond expectation. Srenu Resv Mgr taking care a lot and front desk people are so helpful and polite.Room is clean n hygine. Food is delicious.Staff are wearing mask taking all covid precautions. Will love to CM back againagain.

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Thank you for sharing your valuable feedback, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand

Its a great great hotel in the lakdikapool area..I have been visiting Hyderabad almost every month for my business trips and have technically stayed in almost all the star hotels in that area but Best Western Ashoka is like no other..Rooms are super duper specious,friendly staff and awesome ambience.Have already been suggesting this hotel to our colleagues from the company..Location,food and cleanliness is up to the mark. Keep up the good work..

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Thank you for sharing your valuable feedback, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Extremely good hotel located at the center of the city....very well maintained & really lovely staff very helpfull in nature....I would perticularly mention one front office executive Mr.Nasir he was really helpful throughout our journey...when I talked to him personally I found out that this guy Mr Nasir has a continuous shift of 19 hours I was amazed by this,the thing which amazed me more was this guy after having a 19 hour shift still so calm & polite in nature he always welcomed us with a really sweet smile....surely a great person...I surely recommend this hotel for it's wonderful staff always ready to help 24/7

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Thank you for sharing your valuable feedback, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

i have personally visited to hotel its great. Especially from Mr.Nasir we have received very good service ,the way he is a giving responce to visitor was toooooo good ... we are very happy with the service ,in next visit i will definitely stay in same hotel.

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Thank you for sharing your valuable feedback, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Amasing...! Hotel at the heart of the city the moment we arrived at the hotel we was made to feel as its my second home ..mr nasir did all possible to make me feel safe & comfortable in this pandemic he assured safety he was with mask & advised others to wear mask really very good staff....i appriciate manager mr ashish for his team work evrything was upto the mark & as i expected thank you best western & mr nasir for ur heartly support...i advice this hotel my dear ones

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Ms, Zaheen Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +919666667843. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ashish Shekhar Front Office Manager Best Western Ashoka

Love this hotel, great staff service, very friendly and helpful, Great place. Staff is polite and well mannered,room service is great. Especially in this pandemic situation the management took the care to accommodate guests without any hassle. Please try this hotel if you are in Hyderabad..

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Ms, Sapna Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +919666667843. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ashish Shekhar Front Office Manager Best Western Ashoka

From the moment we arrived we loved every second of our stay.,Love this hotel, great staff service, very friendly and helpful ! Great location.Would definitely recommend,Will be back in a near future!

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr, Alim Khan, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +919666667843. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ashish Shekhar Front Office Manager Best Western Ashoka

Went for a business meet to this hotel although I was a bit scared for the COVID but as soon as I entered the hotel the awareness made me happy and also gave me confident for the further stay along with the peoples there at the front of the hotel had took all the precautions and made me feel like home thank u so much really appreciated Special thanks to the manager with spects who treated me so well at the time of arrival and made me feel normal

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr, Sourav Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +919666667843. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ashish Shekhar Front Office Manager Best Western Ashoka

Well it was my vacation with family in Hyderabad.Stayed for 3 nights.Hotel is in the center of the city and the rates offered did absolute justice with the services provided..Clean rooms and good food ..Had a word with chef for a customized food menu since I'm diabetic and they served me exceptionally good food.It was a quick check-in and checkout as the staff were ready with everything during my arrival and departure.. Pls try this hotel if your in Hyderabad..

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr, Srihari Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +919666667843. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ashish Shekhar Front Office Manager Best Western Ashoka

I stayed at Best Western Ashoka for two nights on my business visit to Hyderabad.. as name it is best hotel to stay ..nice and friendly staff helped me in every aspect during my stay . Never hesitate to help . Front office manager Mr.Ashish thank you for making my trip memorable.entire front office team was excellent.

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr, Mujeeb Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +919666667843. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ashish Shekhar Front Office Manager Best Western Ashoka

Good hotel just beside metro station and a Bharat Petrol pump, so lots of auto, bus, metro taxi etc. For auto, compare price in Uber app and then negotiate. Booked a Superior room with King bed, on "CP on 03-PAX, Superior @ 3500/CPAI, Direct Payment" for 5 nights. Rooms are clean, but there was a broken picture frame and two partially peeled wallpaper in my room, so some maintenance is required. Size of the room was 14'2" by 25'4" including the bathroom. Seemed that the rooms opposite to mine (201-210) with twin beds are some 3 feet longer. Later found that they have given me a different room type (see P.S.). Minibar was locked in room, shaving kit missing in toilet (though I guess can be asked). Only two electrical points, so bring a multiplug. Loud music from Sync bar and noise from metro / road for rooms in the range X01-X20 wing, better to take the other wing. Restaurant FourSquare under renovation, so difficult to get lunch / dinner, apart from outside restaurants, which are 500 m away across a major highway. For quick snacks, the adjacent Metro Adda is good. In room menu has lots of options, but many are not made. Breakfast is repetitive, nothing to be excited about; No sausage, no toaster for breads, single juice for the 5 days I stayed. Staff is good and courteous, quick checkin / checkout. Email replies are late, so you may need to call them more than once (I called maybe 5-6 times). Mr. Nasif in Reception was very helpful in booking. Housekeeping staff was very courteous, though sometimes forget to put hand towel / bath mat. Room rate is very commensurate with market, so an overall good option, though maybe not for leisure trips. P.S. During checkout, on the bill it was written as "King Bed Non-Smoking Premium Room (KNDN)", so they have lied me about the room being a Superior one. This is not expected from Best Western Group.

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear, Mr. Choudhuri Greetings!!! Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +919666667843. Sincerely, Ashish Shekhar Front Office Manager Best Western Ashoka

It was very pleasant stay with Bestwesten ashoka. Room was clean and hygiene. Reception team was very cooperative. I got my non smoking room wich i want so thank you reception. And most likely think is metro is just a walk away. Keep it up

Ashish Shekhar, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Guest, Greetings from Best Western Ashoka, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +91 9666667843 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ashish Shekhar Front Office Manager Best Western Ashoka

“Extremely courteous staff.Delicious food all the time we ordered room service.Large rooms with all the amenities and toiletries available. Lot of space in wardrobes, lockers, bedside stands.Comfortable bed.HD TV.Breakfast was delicious and decent spread.Front desk executive, Manager and House keeping team were very helpful and wishing to visit again.

It was a wonderful stay with lovely rooms. Very cozy rooms and friendly staff to help when needed and found the place very accommodative. Good place to sit down and have dinner with wide selection on the menu.

Waji Ullah, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Shaker Ali, Greetings from Best Western Ashoka, Thank you for your feedback and for taking the time to share your experiences. The team at the Best Western Ashoka joins me in thanking you for the appreciation and generous response of our service and facilities offered at our hotel. Your appreciation will encourage us to scale greater heights of excellence

Iam very happy and my family also very happy to stay in W B Western ashok the staffs are very good And food was amazing and rooms are very good and comfortable and we enjoyed lot in hotel and thanks for supporting us and we will visit again thank you

Waji Ullah, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Prashanth, Greetings ! Thank you for your words of appreciation and encouragement. We are delighted to know that you enjoyed your food and accomodation at our hotel. We are truly grateful for the wonderful things you have said about the hotel. We look forward to your continued visits at Best Western Ashoka Hotel !

The hotel is very neat and clean. They serve Good food with pleasure. The staff is very good to deal with. The hotel is centrally located and very much accessable to airport road. The rooms are suitable for a comfortable stay. It is adjacent to the metro station.

Waji Ullah, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Dr. Kamlesh Nair, Greetings ! Thank you for your heartwarming endorsement of Best Western Ashoka Hotel and for being our guest. We are glad that your experience at the Hotel was flawless and that all aspects of your stay from cleanliness,location to food and services at our beautiful Hotel were liked by you. We are grateful to you for your generous recommendations and look forward to many more opportunities of welcoming you back to the ‘Hotel of your choice' in Hyderabad soon again.

Ambiance was great. Staff were really professional. It served really great food and drinks. I totally loved the experience and would definitely suggest this as this is no less than any 5 star hotel.And it was worth all the money

Waji Ullah, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Shreya, Greetings ! Thank you for your words of appreciation and encouragement. We are delighted to know that you enjoyed your food and drinks at our hotel. We are truly grateful for the wonderful things you have said about the hotel. We look forward to your continued visits at Best Western Ashoka Hotel !

My stay at Best Westren Ashoka was awesome. They follow all Covid Safety norms... Hospatility is awesome. Guest receiving was very very good...I recommend this hotel to all the guests and I wish a very Happy New Year...

Waji Ullah, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Khaja, Greetings from Best Western Ashoka, Thank you for your feedback and for taking the time to share your experiences. The team at the Best Western Ashoka joins me in thanking you for the appreciation and generous response of our service and facilities offered at our hotel. Your appreciation will encourage us to scale greater heights of excellence.

Exquisite service. Decent and well kept rooms and washrooms with good food. Metro station just outside and good approach to transportation and connecting important places of Hyderabad. Their quality in catering for High Tea, Breakfast and luncheons are excellent.

Waji Ullah, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Pentakota, Greetings ! Thank you for your heartwarming endorsement of Best Western Ashoka Hotel and for being our guest. We are glad that your experience at the Hotel was flawless and that all aspects of your stay from cleanliness to food at our beautiful Hotel were liked by you.The team is happy to learn that your positive feedbacks make our hotel an ‘Outstanding hotel at Hyderabad'. We are grateful to you for your generous recommendations and look forward to many more opportunities of welcoming you back to the ‘Hotel of your choice' in Hyderabad soon again.

"We visited this place for breakfast. The place is very convenient and excellent environment with ample parking space, friendly service, great menu choices and really decent food and at affordable prices. Will be back.“

BWA FOM, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Rajesh, Greetings ! Thank you for your words of appreciation and encouragement. We are delighted to know that you enjoyed our food and our other services.. We are truly grateful for the wonderful things you have said about the hotel. We look forward to your continued visits at Best Western Ashoka Hotel . Regards, Waji Ullah Front Office Manager

We did stay at the hotel for three days regarding business purpose and there is never a let down moment. Staff is polite and well mannered. Food and room service is great. Especially in this pandemic situation the management took the care to accommodate guests without any hassle. The rooms are nice and fresh.

BWA FOM, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Sandy, Greetings ! Greetings from Best Western Ashoka, Thank you for your feedback and for taking the time to share your experiences. The team at the Best Western Ashoka joins me in thanking you for the appreciation and generous response of our service and facilities offered at our hotel. Your appreciation will encourage us to scale greater heights of excellence. We hope to see you again soon ! Regards, Waji Ullah Front Office Manager

Sometimes a property is boosted by its staff. No matter what, they ensure you are not drowned in the bad, first impression of the hotel. Best Western Ashoka is s hotel that is not great by any means going by its facilities. It is a 3 star hotel, in a crowded area. When we entered our junior suite room, the entire floor reeked of smoke smell though the floor( first) was a non smoking one. The room itself was not bad. But my wife couldn't take the smell. There were some issues with specific television channels too. Well, we surely wanted to leave to another hotel, but the reception staff, especially Mr Balu was adamant that we don't. He shifted us to the suite room that was big and lovely. No smell, no sound. Surprisingly, television functioned normally with all channels. We wanted a car to move around, and Mr Balu was at it again. Car was arranged in quick time. Reasonable rate and service. Good driver Ashok Gire. Room service was exceptional-- polite and quick. Food taste was good. House keeping nice, an iron box was given on request; it malfunctioned and was changed in no time But buffet breakfast was ordinary with limited options. Non veg, only egg. It was served in the banquet hall on fourth floor because of the renovation of the regular coffee shop. Manager Vishwanath Thakur explained things. Balu, of course, but front office manager Mr Muramalla Sirish, Manager Mr Srinu Veera, Sales Manager Mr Ashok and others, whose names I can't recollect, are all very good workers who keep the hotel in good stead.

BWA FOM, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Dr. Bhat, Greetings ! It was a pleasure having you stay with us at our hotel and I am delighted that you had a memorable stay. It is sad to know that your allocated room was smelling cigarattes despite the floor and the room being non smoking,Please accept my sincere apologies for that. I assure you that it will never happen again. Besides the above instance, we are truly grateful for the wonderful things you have said about our rooms, cleanliness and team. At Best Western , we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. Thank you so much for appreciating our team. I have shared your feedback with our concerned staff's, your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.. Regards, Waji Ullah Front Office Manager

It's a Fashion-forward hotel favored by high-end clientele that makes for a peaceful retreat. COVID-19 status and policies were Maintained as i had seen Social distancing at tables, restaurants, and more, with restrictions around congregating in groups. Guests were being asked to frequently wash hands for a minimum of 20 seconds and hand sanitizing stations were also available. Employees wore masks that covered their nose and mouth, and guests were strongly encouraged to do so as well. The facility was frequently cleaned, and focused on high-touch areas throughout the property. Front desks had been arranged to allow for appropriate social distancing with special markings to identify the appropriate distance between guests. Team members, including guest room attendants, did not enter occupied rooms, and guest deliveries were dropped off outside the guest room door. Exercise machines were cleaned and disinfected between use and mobile fitness equipment (dumbbells, mats, etc.) had been removed. In a nutshell it was an amazing experience during these unprecedented times .

BWA FOM, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Nafisa, Greetings ! Thank you for your heartwarming endorsement of our hotel and for being our guest. We are glad that your experience at the Hotel was flawless and that all aspects of your stay from cleanliness to food at our beautiful Hotel were liked by you. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group's We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. The team is happy to learn that your positive feedbacks make our hotel an ‘Outstanding hotel in Hyderabad. We are grateful to you for your generous recommendations and look forward to many more opportunities of welcoming you back to the ‘Hotel of your choice' in Hyderabad soon again. Regards Waji Ullah Front Office Manager

Jaweed and his team was excellent... They have provided end to end service Food: Excellent, wonderful... Beyond my expectations Rooms : well Organized and well managed.. Banquet hall : excellent. Happy!

BWA FOM, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Rohini, Greetings ! Thank you for your words of appreciation and encouragement. We are delighted to know that your guests have enjoyed the stay at our hotel. We are truly grateful for the wonderful things you have said about the hotel. Thank you so much for appreciating our team, your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.. We look forward to your continued visits at Best Western Ashoka Hotel . Regards, Waji Ullah Front Office Manager

The Hotel room is ok but you have to be careful for the billing part and attitude of the staff. I had booked this hotel through travel agent for 05 Nights for my official stay, i stayed there for 04 Nights due to official reasons, Hotel is charging for 05 Nights which is fine but they are not providing the bill for the 05th Night. I stayed there from 11-16 Nov 2019 booking in my name Chandrasekar G.

BWA FOM, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Chandra, Greetings ! Thank you for choosing to stop by the Best Western We are always humbled at all times to receive genuine commendation and valuable feedback from all our highly esteemed guests, including you, who are very much interested in quality and service beyond expectations. Please be informed that we have noted your concern regaring the billing issue and this was addressed very strongly with the concerned HOD to ensure it doesnt repeat again,Nevertheless we sincerely hope your issue has been resolved through our accounts department,How ever incase of any other assistance please feel free to conatct me directly on my email fom@bestwesternashoka.com.I will be glad to assist you. We would like to seek to reassure you personally and all our guests that the people at Best Western Ashoka Hotel endeavor to pay keen attention to detail and are deeply saddened by the experience you had with us despite the stainless record we have strived to maintain since we first opened. We look forward to welcome you soon in Hyderabad and experience our changes

I stayed 2 nights at the Best Western Ashok Hotel while visiting Hyderabad. The property is older and fairly well maintained. The restaurant served an okay breakfast buffet and a lunch menu with a variety of meal choices. Pros: Reasonable price; located in a busy area with some shops in walking distance; pleasant staff at reception. Cons: Older and somewhat looks its age; issues with one of the two eleavators while I was there

BWA FOM, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr Greg, Greetings ! It was a pleasure having you stay with us at our hotel and I am delighted that you had a memorable stay. It is sad to know that one of our elevators had an issue during your stay. Please accept my sincere apologies for that. I assure you that it will never happen again. Besides the above instance, we are truly grateful for the wonderful things you have said about our rooms, cleanliness and team. We look forward to welcome you soon in Hyderabad.

This good quality Hotel is located at Lakdikapul metro station and we had stayed in this hotel for 3 nights during our vacation in Hyderabad. The Hotel has sufficient parking space in the front. The lobby is spacious and well maintained. The rooms were spacious with King sized bed, dressing table, mini fridge, LCD and the attached bathroom had shower cubicle with all modern fittings. Hotel has 2 in house restaurants- Four Square and Sync Restro Bar. The complimentary breakfast at the hotel was good and had wide variety of options to suit tastes of everyone.

BWA FOM, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Kaushik, Greetings ! Thank you for your heartwarming endorsement of our hotel and for being our guest. We are glad that your experience at the Hotel was flawless and that all aspects of your stay from cleanliness to food at our beautiful Hotel were liked by you.The team is happy to learn that your positive feedback's make our hotel an ‘Outstanding hotel in Hyderabad. We are grateful to you for your generous recommendations and look forward to many more opportunities of welcoming you back to the ‘Hotel of your choice' in Hyderabad soon again.

wonderful hotel with big rooms, but feels like a home. The staff is amazing, extremely services minded and friendly.the hotel located city center. wifi connectivity entire hotel, house keeping staff clean room good service.

BWA FOM, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Arush, Greetings ! Thank you for your words of appreciation and encouragement. We are delighted to know that you enjoyed your stay at our hotel. We are truly grateful for the wonderful things you have said about the hotel. We look forward to your continued visits at Best Western Ashoka Hotel .

Best western Ashoka is a excellent condition hotel in hear of city bang opposite lakdikapul metro. It was a great hotel to stay with good veg breakfast options and room service. Staff very virtuous. Worth staying again to be served.

BWA FOM, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr. Pravin, Greetings from Best Western Ashoka, Thank you for your feedback and for taking the time to share your experiences. The team at the Best Western joins me in thanking you for the appreciation and generous response of our service and facilities offered at our hotel. Your appreciation will encourage us to scale greater heights of excellence. We look forward to welcome you soon in Hyderabad.

Super fast chk in & chk out, comfortable stay more than 25 variety in breakfast , in that high protein and high fiber vairty items avl in daily basis. 24 hours fitness centre. Overall stay comfort would be over and above 5star, so value for money.

BWA FOM, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr. Nagarajan, Greetings ! Thank you for your heartwarming endorsement of our hotel and for being our regular guest. We are glad that your experience at the Hotel has been flawless and that all aspects of your stay from cleanliness to food and our services at our beautiful Hotel were liked by you. At Best Western Ashoka, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. We are grateful to you for your generous recommendations and look forward to many more opportunities of welcoming you back to the ‘Hotel of your choice' in Hyderabad soon again.

I stayed for a night in this property on 25.02.2020 in room no 124 in the first floor. Appearance wise it's a fantastic property but I'll managed. I checked in at around 1930 hrs and the person at the check in counter took around 20 minutes after getting all the details to hand me my room keys. The room was not having any drinking water bottle and I had to ask for it from the housekeeping Dept. I was damn tired and hence ordered for my food (chicken hot n sour soup n roasted chicken with boiled veggies) at 2100 hrs. When the food didn't arrived till 2200 hrs I called up the room service and the person concerned said that he tried to call me twice in the desk phone but I didn't picked up to say that roasted chicken cannot be served as the dish is not available and I need to change my order. Well I didn't leave the room since I entered and if I hadn't picked up the phone wasn't it the responsibility of the staff to call up in my mobile to convey the message??? The guest who is inside the room and didn't picked the phone may need help also. Moreover which sort of hotel doesn't have chicken as it's inventory?? Well I asked him to bring another item upon which he gave the phone to another concerned person and I had to start afreash. When I mentioned that roasted chicken was my order and I need to change as the dish was not available, he said no, it was available and can be served. Well I ate me dinner at almost 2300 hrs. Today morning I came to the reception and asked the guy to prepare my bills with my GST no as per my company policy and in the mean time I will hv my breakfast. After I finished my breakfast he gave me the bill with 2 GST nos. How can we have 2 GST nos for a same company fai the same area. Anyhow after much trail and error he gave me the bill with a single GST no. Property wise it's damn good. But plz be their guest only when you have enough time and patience to indulge in their whims n fancies.

BWA FOM, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Debashish Sharma, Greetings ! We are always humbled at all times to receive genuine commendation and valuable feedback from all our highly esteemed guests, including you, who are very much interested in quality and service beyond expectations. We would like to seek to reassure you personally and all our guests that the people at Best Western Ashoka Hotel endeavor to pay keen attention to detail and are deeply saddened by the experience you had with us despite the stainless record we have strived to maintain. We have strongly addressed your concerns regarding the food Service and the GST issue with the concerned HOD's and necessary actions are being taken to ensure it doesn't repeat again. We look forward to welcoming you again to the Hotel and restoring your confidence in us.

I had a reservation made from USA. Had a copy of my reservation documents and a copy of email from the hotel confirming the reservation. On top of this I have a copy of email welcoming me for the day of reservation. After traveling from USA and some 30Hrs later I reached the Best Western Ashoka at 10 PM. The front desk clerk did not find my reservation on his system. He called his manager and told him regarding this reservation and the documents I had presented. He did NOT care about the reservation documents and told me he did not have a room for me and find a room somewhere else. They did not even help me to find a room at another hotel. I was in a strange country and did not know what to do. No remorse from the hotel staff and no helping hands. I manage to find a hotel nearby at around 12 PM. An extremely bad experience at Best Western Ashoka

BWA FOM, Guest Services / Front Office at Best Western Ashoka, responded to this review
Dear Mr. Harish Patel, Greetings ! Thank you for taking the time to review our hotel. It was an extremely unfortunate night when you arrived at the hotel with your booking confirmation papers from Best Western International for check in. We tried to locate your booking through all means and channels Unfortunately since your booking was done centrally using the staff rate your reservation details weren't pushed to the concerned hotel due to some technical reasons in the interface of BW and the issue has been raised to the concerned BW head office to investigate further. Our hotel and also most of the other hotels in the city were sold out on that particular date due to some corporate events & Wedding groups in the city hence we couldn't help you out. On behalf of our entire team at Best Western Ashoka , We sincerely apologize for any inconveniences this may have caused you.

The hotel was located center of the city.metro station also near by walk only.rooms are old but well maintained.limited selection of tv channels Telugu channels not available.All standard channels are not subscribed with dth.food is good.Mr.Thirupathi housekeeping staff his very friendly & Honesty.I forgot my watch in room but they keep safely and handed over me back. Special thanks to him.over all my stay is good.

BWASHOKA, Front Office Manager at Best Western Ashoka, responded to this review
Dear Rajesh, Greetings from Best Western Ashoka, Thank you for your feedback and for taking the time to share your experiences. The team at the Best Western joins me in thanking you for the appreciation and generous response of our service and facilities offered at our hotel. Your appreciation will encourage us to scale greater heights of excellence.

Hotel rooms is good well maintaine. staff are friendly and honesty...especially housekeeping team Mr.Ramana & Thirupathi they are taking special care our stay everything is fine food also good.over all stay is excellent

BWASHOKA, Front Office Manager at Best Western Ashoka, responded to this review
Dear Guest, Greetings ! Thank you for your heartwarming endorsement of our hotel and for being our guest. We are glad that your experience at the Hotel was flawless and that all aspects of your stay from cleanliness to food at our beautiful Hotel were liked by you.The team is happy to learn that your positive feedback's make our hotel an ‘Outstanding hotel in Hyderabad. We are grateful to you for your generous recommendations and look forward to many more opportunities of welcoming you back to the ‘Hotel of your choice' in Hyderabad soon again.

perfect, will stay in the city centre , value for money. Breakfast an Dinner can be included in the room charges. Good for the Business visits. spacious parking area, with Valette parking facility, easily approachable.

BWASHOKA, Front Office Manager at Best Western Ashoka, responded to this review
Dear Chandrashekar Gunti, Greetings ! Thank you for your words of appreciation and encouragement. We are delighted to know that you enjoyed your stay at our hotel. Please note we do offer packages which can include the other meals as per your requirement,Please log on to our website to see all the room charges with or without meal plans or you may directly contact the hotel for any such future requirements. We are truly grateful for the wonderful things you have said about the hotel. We look forward to your continued visits at Best Western Hotel .

I visited this hotel with my family.Dinner is almost same all three days only change the name of vegetables.Dinner closing time is 11pm we went around 10.30pm the staff told us dinner time finish,so we had arguments with hotel staff, after they ready to give us food but they served what left in the dishes with same spoon they use for all, like they served vegetable with rice mix in it. After informing not to clean the room when we r not in the room,they entered room without our knowledge,this we know becsuse previous night we took room freshner from them and next day it disappeared from room.So we asked them about this, so they told us yes we entered your room to get that room freshner, i asked him u have only one room freshner in such big hotel? So they dont have answer for this & keep quiet. Same thing happened with my friend who also with me during this trip.He told to clean his room but wen we came from outside his room is not cleaned,blanket & bedsheets lying here n there,& important thing smoke smell is coming out from the room.When we show this to manager he has no answer only sayin sorry sorry.

BWASHOKA, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, We are always humbled at all times to receive genuine commendation and valuable feedback from all our highly esteemed guests, including you, who are very much interested in quality and service beyond expectations. We would like to seek to reassure you personally and all our guests that the people at Best Western Ashoka Hotel endeavor to pay keen attention to detail and are deeply saddened by the experience you had with us despite the stainless record we have strived to maintain. We have noted all your concerns regarding the food served to you,room not been cleaned etc with the concerned HOD's and corrective actions are being taken to ensure it doesn't repeat again. We have actively implemented all necessary actions to provide ongoing training and assessment for all personnel in our Hotel. This is meant to be tested and proven with time and valuable feedback from candid and well-meaning clientele as yourself and we hope that you can return for yet another refreshing and most definitely differing experience with us right here at Best Western Ashoka

I satyed in the first week of november on an official trip. Stay was very good and comfortable . The hotel is right in the middle of the city with very easy connectivity to the old and the new city. Breakfast spread was good. A very special thank you to the Manager Aziz, He is simply the best. He has helped me a lot with how to plan my day for office as the city was new to me. He did mention few food joints which Hyderabad is famous for.Thank You Dear Aziz For All The Help, You have been a Star for me. Regards Abdel

As they say, three best points about this hotel are location, location, location! Centrally located in Hyderabad, bang opposite metro station and on major road are advantages for this hotel, though sometimes during the night metro rail noise can be heard, but it is not much, and may be confined to some rooms only. Welcoming foyer, smiling, helpful and polite staff and well appointed rooms add to the pleasure. Internet works beautifully at any place within the hotel. And they have nice restaurant that serves good breakfast and other meals. Worth checking out.

We stayed in Best Western Ashoka for 4Nights and 5 Days (28th Oct - 1st Nov 2019) and were very happy with the kind of hospitality they provided. Rooms, Washrooms,Corridors and Restaurant is very tidy and clean which adds extra value and also one of the unique feature. I would like to highlight even on the quality of Food which was quite amazing and delicious. Next time when i come to Hyderabad i will definitely stay in this Hotel and will recommend this to many of friends, colleagues etc Keep up the good performance!!!

I highly recommend this hotel in Hyderabad. The most Perfect, and quiet location. Close to all major place, perfect places for shopping and outing and much more. All services were of very high standards. The staff is so attentive and helpful that they make you feel like the most important guest in the hotel with every encounter. Warm and friendly atmosphere in the hotel, and they will try and make your stay the best possible! will certainly return.

Strategically located and with good amenities. Room is very good with comfortable bed and spacious rooms. It does have all the elements of a perfect 3 star hotel. I prefer the room to be very clean and found this place to be just the place, clean bathrooms and very nice feeling in the room overall.

Nice hotel with very good ambiance..Next to metro stations and all other public transportations.Rooms are really spacious though we were 3 people in the rooms but didn't felt any congestion..Service was quick with good food..Alacarte to me was bit expensive but the buffet was best and extremely reasonable price with many varieties..

This hotel is very much fascinating and the staff is so good and an attractive behavior i recommend all to have a look at thAt hotel thats so cool and its affordable toos in every measures so finally its all good

BWA F, Front Office Manager at Best Western Ashoka, responded to this review
Dear Samrat, Greetings ! Thank you for your words of appreciation and encouragement. We are delighted to know that you enjoyed your stay at our hotel. We are truly grateful for the wonderful things you have said about the hotel. We look forward to your continued visits at Best Western Hotel .

My stay was very comfortable.. It was beyond my expectations..staff from housekeeping very helpful. I asked for travel facilities they helped me for that mr. waji,mr. aziz,and santosh helped me a lot for side seeing. Staff from front office is very courteous.keep the good work up.

BWA F, Front Office Manager at Best Western Ashoka, responded to this review
Dear Juna, Greetings ! I am delighted that, you had a memorable stay with us and we were able to exceed your expectations. At Best Western Ashoka, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. Thank you so much for appreciating our team. I have shared your feedback with our concerned staff's, your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence..

We had a really comfortable and pleasant stay at the Best Western Ashoka, Hyderabad this past week. The hotel staff were professional, helpful and friendly. The breakfast and dinner buffets were really good and offered a lot of variety. The Dining Manager took good care of us. The hotel is in a very central location and close to all of the shopping areas and sites that we wanted to visit. However, this does mean that one can hear the noises of the city -- the trucks and festivities during the night. The rooms included all of the basic amenities and were quite spacious. I want to particularly mention Mr. Wajji, the Manager of the hotel, who went out of his way to ensure that all of the requirements of our groups were met. We appreciated the assistance from Ms. Heena and Mr Bala during our stay as well.

BWA F, Front Office Manager at Best Western Ashoka, responded to this review
Dear Roy, Greetings ! I am delighted that, you had a memorable stay with us and we were able to meet your expectations. It is a pleasure to read about the flawless experience from location to our services and facilities. At Best Western , we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. Thank you so much for appreciating our team. I have shared your feedback with our concerned staff's, your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence..

We had a pleasant and wonderful experience at this hotel. Good location, amenities and service. Staffs are well trained and helpful. Easy access to famous destinations and Metro facilities can be used as its very nearby. Breakfast needs some improvement and overall its was an amazing stay.

Metro station is right infront. centrally located. value for money , decent buffet break fast and dinner. somerooms are not total sound proof , we can hear vehicle honking most of the time, otherwise evrything is good, needs maintenance of fitness

Nice place with good ambience had stayed here for 2 days as our conference was in a nearby hotel..Good location and prompt staff.Food was good and the prices are competitive. Hope they keep up the good work.

Very good hotel. Convineantly located to all important government offices. Rooms are good.well mannered staff. Can book this hotel without any second thoughts. Highly recommend this hotel for location and good service.

Awesome place.. Great hospitality..Its a nice hotel in the city center with most spacious rooms, good food and best staff..Had been here for a 2 day conference.front office staff was always helpful for my special requirements..Best part is I was even rewarded points for my stay which I can redeem for free nights thanks to the manager Waji.. Hope all our future conferences will happen at the same place..

Had visited Hyderabad on June 28th. Stayed at Hotel Best Western Ashoka from June 29th to July 1st. Wish to convey my thanks to Mr Srinu and Mr Aziz who ensured complete comfort and best ambience during my stay at Hotel Best Western Ashoka. Excellent room service and best hospitality provided during my stay. Thank you every one at Hotel Best Western Ashoka for the wonderful stay you all ensured during my Hyderabad visit.

Nice place to stay with friendly staff. Staff at Housekeeping, Front Desk and also at Coffee Shop were cordial throughout my fourteen day stay at Best Western Ashoka, Lakdi Ka Pul, Hyderabad. Place is conveniently located at Hyderabad Central Business District. Wish to put on record names of all persons who made my stay memorable. Mr. Waji Ullah and his entire team of Front Desk staff were always ready to support with whatever queries I had / help I required. Participated in their Independence Day celebrations too

BWA F, Front Office Manager at Best Western Ashoka, responded to this review
Dear Mr Bijesh, I am delighted that, you had a memorable stay with us and we were able to exceed your expectations. It is a pleasure to read about the flawless experience from location to our services and facilities. At Best Western Ashoka, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. Thank you so much for appreciating our team. I have shared your feedback with our concerned staff's, your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence..

It's conveniently located hotel , near some of best landmarks of the city nearby, with quite good facilities and services. The restaurant is well managed and food is good. It was a family stay for us and we felt quite at ease. Rooms are specious.

BWA F, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sanjeev, Thank you for your heartwarming endorsement of our hotel and for being our guest. We are glad that your experience at the Hotel was flawless and that all aspects of your stay from rooms to food at our beautiful Hotel were liked by you. We are grateful to you for your generous recommendations and look forward to many more opportunities of welcoming you back to the ‘Hotel of your choice' in Hyderabad soon again.

We stayed during our visit to Hyderabad with group for 3 nights. Our stay was great , service was good, food was good , location is good, staff is friendly. Good option for frequent travellers and also for family and long stay. Only thing I would suggest is to allow visitors of a guest staying in the hotel atleast for an hour or two.

BWA F, Front Office Manager at Best Western Ashoka, responded to this review
Dear Antima Sharma, Thank you for your words of appreciation and encouragement. We are delighted to know that you enjoyed your stay at our hotel. We are truly grateful for the wonderful things you have said about the hotel. We look forward to your continued visits at Best Western Hotel .

Best Western Ashoka knew from months in advanced that we were to be staying with them on the specific dates we had booked, but had got none of the paperwork or rooms ready prior to our arrival. We were told that the rooms that we had booked and paid for with Make My Trip we were told were unavailable and they had tried to give us different rooms. We had originally booked two rooms - a Premium double for us and Premium two singles for my children. At the time of booking, we requested that both rooms were located next to each other so that we could keep an eye on the children and check up on them during the nights. The rooms that were given to us were not next to each other, even though the desk staff kept insisting they were, and they were not what we had paid for. We had to demand that they give us what we paid for, but even then it took a lot of effort on our part. Bear in mind that it was past midnight, the children were tired, and we had 15 people (3 families) to check-in. The desk staff at the time was obviously flustered and didn't know what was going on at all. We had to point out what the booking referred to on the paperwork to what they were trying to give us, but they were so incompetent, it was actually unbelievable that we were staying at a Best Western branded hotel. None of the staff that we encountered tried to make our stay any more comfortable or enjoyable at all; on the contrary, upon checkout, the desk staff made us feel like we were trying to steal from them. They went to check the room to see if anything from the minibar had been used. We explained that we owed money for a bag of Doritos from one of the rooms, but they tried to make out like we had take a Snickers bar too. They even had the audacity to go through our trash to see if we were lying, we just couldn't believe it! The manager, who said his name is Salim, along with his porter, Rahul, came down with two empty Dorito bags retrieved from our bins and asked us to explain ourselves. We explained that one of the bags was from the minibar, which we had already said we owed for, and the other we purchased from outside of the hotel; They could even see that the flavours and sizes of both bags were not the same. Seriously, this is how were treated; we were absolutely gobsmacked; never before in all the years at staying at countless hotels all over the world, has any staff gone through our trash before to try to make out as if we were lying. This is Best Western Ashoka for you.

BWA F, General Manager at Best Western Ashoka, responded to this review
Dear Sibtain Bandali, Thank you for completing the survey regarding your recent stay at our property. It is our constant endeavor to provide the best of services to all our guests and that every guest of the hotel is treated with utmost professional care and hospitality. I would like to inform you that we have addressed the matter of room type(Twin Bed) not being available at check in,Breakfast issues beginning with the fried eggs which weren't good,several reminders for Tea/coffee and the issue of Mini bar consumption upon checkout with the concerned teams and corrective actions are being taken to ensure that none of our other guests feel this way again. I can assure you this is an aberration and by no means a reflection of our true potential. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Team Best Western Ashoka

I stayed here for a week with two colleagues and it was a fantastic stay. We were a little dubious, as the hotel's location is not far from a busy road and near a number of bars, but the hotel receptionists ensured we had quiet rooms at the back, which were very comfortable. The staff in Four Square restaurant deserve a special mention for their high level of attention and service - particularly Mr Guru Prasad, who was particularly attentive. Thank you very much! I would rate the food quality very high and there was a good choice. I wouldn't hesitate to stay there again.

BWA F, Front Office Manager at Best Western Ashoka, responded to this review
Dear Jessica, I am delighted that, you had a memorable stay with us and we were able to exceed your expectations. It is a pleasure to read about the flawless experience from location to our services and facilities. At Best Western Ashoka, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. Thank you so much for appreciating our team. I have shared your feedback with our concerned staff's, your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence..

Hi. So my sister and I booked this hotel for our trip and I think that was the biggest mistake we did. Please, please dont book this hotel if you are planning to stay in Hyderabad. You will get so many better options and that too at such better prices. So dont evem consider this hotel. It spoiled our trip completely. The front desk manager, Waji Ullah, had told us that he will give us corporte discount and hence we have to pay lesser. We agreed and payed the full amount on the first day. We were given a room which was close to the main road and throughtout the night, the sound of the trucks didnt let us sleep and we had to eventually request them to change our room. They told us they will give us a better room on the other side. Then on the last day which was the fifth day, at 11 clock in the night, we got a call from the hotel that we had not payed for the entire six days. I mean seriously? The hotel didnt have the time the entire day to figure this out at 11 in the night they are telling us that we didnt pay for one more night. When we came back they told us that it was the trainee's fault. We could have booked a room somewhere else had we known in the morning. At 12 in the night what do you expect two girls to do in unknown city? And the person at the front desk was so rude and unapologetic about the whole incident. Even when we said we'll leave the hotel, he didnt even once offer us to stay back. Only when I said at 1 in the night, you are making us stay up because of yohr staffs fault we want to talk to your supervisors, then they let us stay in the room. Because of their misscomunication and fault, we both stayed up till 2 in the morning alone in the reception area with one person at the desk who didnt even take any responsibility for the hotel's actions. And we had to catch a flight at 7 in the morning. Wow! What a pathetic service and the worst staff ever. Please dont waste your money on staying in this hotel.

BWA F, General Manager at Best Western Ashoka, responded to this review
Dear Ms. Srishti, Greetings from Best Western Ashoka ! We appreciate your views and it is feedback such as yours that enables us to improve and monitor our quality and operations. It is our constant endeavor to provide the best of services to all our guests and that every guest of the hotel is treated with utmost professional care and hospitality and hence Please accept our sincere apologies for any inconveniences you had during this incident at late hours. However please allow us to put some more light on the incident as per our investigations. You made an online booking without the breakfast plan, on check- in we offered you same rate with the breakfast out of courtesy. While you were in the process of check in our Front office manager offered you a special corporate rate on hearing your conversation that you'll have more often visits to Hyderabad, Manager requested you to send us email with your corporate details in order to get your rates approved and to make a corporate contract for the future visits. As per your booking & the registration card, the booking was supposed to be for 5 nights and hence you remained in our departure list for your 5th night for follow-ups on any extension, unfortunately we captured one wrong digit for your phone number and that's the reason we couldn't reach you in the morning hours of your checkout date. Finally after trying some luck on couple of other digits on your no we got through the phone and hence we were able to communicate you the entire details. On check in your deposit was only for 04 nights out of your 5 nights booking, that's when we started following up on payment for the other nights. But when this incident happened in the middle of the night, the Front office manager heard all your grievances & understood your concerns and finally waived out the entire balance on telephonic call to avoid any further inconveniences to you and to make sure you get comfortable and fresh for your early morning flight. We look forward to welcoming you again to the Hotel and restoring your confidence in us.

My Experience in overall Hyderabad in this property of best western Asoka so good and value for money,Cleanness,Appearance and food quality is so good, location is also very easy reachable nearby metro station

BWA F, Front Office Manager at Best Western Ashoka, responded to this review
Dear Vivek, Thank you for your words of appreciation and encouragement. We are delighted to know that you enjoyed your stay at our hotel. We are truly grateful for the wonderful things you have said about the hotel. We look forward to your continued visits at Best Western Ashoka Hotel .

It is very good Hotel in a suitable position overlooking Metro Station. Hotel charges are very moderate. Location of the Hotel overlooking Metro Station so Landmark is very clear to identify its location.

BWA F, Front Office Manager at Best Western Ashoka, responded to this review
Dear Gautam, Greetings from Best Western Ashoka ! Thank you for your feedback and for taking the time to share your experiences. The team at the Best Western joins me in thanking you for the appreciation and generous response of our service and facilities offered at our hotel. Your appreciation will encourage us to scale greater heights of excellence.

Its a great hotel in the centre of the city,We have been here on a medical visit as this hotel was close to our hospital.The staff has been extremely courteous in all departments and took care of very well. Couldn't find any error in the room and their amenities..We are definitely coming back again to this place..

I am regular guest for moon light bar which was I feel comfort and best place I use go regularly but one day I have been there just a stag generally I use to drink in top which I feel good as usual I went there on of person his name his Siddiqui he was very rude and unprofessional using sling words in front of the guests and also main thing was he has some irritations kind of thing to show always on custmors . The best thing his the hospitality is good which was specify Mr dileep and Monday they were always having possitive response and helpfully even I am happy with the food also delicious particularly roganjosh and chicken 65 thanks for the chefs to make our ni8 happy yes yes the most important thing was best Western was a brand but like unprofessional people expecially the guy name is Siddiqui this day will last visit for me. And specially thanks for dileep the guy always rocks byyy

BWA F, Front Office Manager at Best Western Ashoka, responded to this review
Dear Mr. Venu, Thank you for sharing your feedback On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider coming back to us again so that we can have another chance to provide you with a superior experience.

My wife was stopped on suspicious grounds by by unruly staff i.e) bell boy and receptionist priya at the entrance of the hotel and asked to present her id again and asked to prove that she's a guest staying in the hotel on 2nd day of our stay inspite of presenting all documents on check in. Shameful and disgusting to be singled out in front of the many guests sitting in the lobby. Highly unprofessional behaviour. Also Encountered major billing issues on check out by the same receptionist. Excessive rates charged for ice tea from in room dining menu almost 3 times the mentioned price. Actual price of ice tea was 85 but was charged 295 in the bill. Also added other items in the bill which were not consumed like coconut water which again was reversed bcoz we got upset. And all this happens inspite of informing the senior front desk manager of her mistake. So even senior staff are callous & irresponsible here.so no accountability nothing absolutely !! Beware guys management has no control and no vigilance over their staff here. Complimentary Breakfast served also mediocre and nothing great to speak about. Overall extremely disappointing experience. Far better stay options available in the vicinity.

BWA F, General Manager at Best Western Ashoka, responded to this review
Dear Mr. Cliff, Thank you for sharing your feedback. It is our constant endeavor to provide the best of services to all our guests and that every guest of the hotel is treated with utmost professional care and hospitality. You have been our regular guests in the past and this incident is truly unexpected from our team. Please be rest assured that all your issues from ID card being asked to the guest again, over charge and wrong items posted into your account has been addressed very strongly with the concerned teams and I will personally ensure a corrective action for the same. We appreciate your views and it is feedback such as yours that enables us to improve and monitor our quality and operations. We would like to seek to reassure you personally and all our guests that the people at Best Western Ashoka Hotel endeavor to pay keen attention to detail and are deeply saddened by the experience you had with us despite the stainless record we have strived to maintain. We have actively implemented all necessary actions to provide ongoing training and assessment for all personnel in our Hotel. This is meant to be tested and proven with time and valuable feedback from candid and well-meaning clientele as yourself and we hope that you can return for yet another refreshing and most definitely differing experience with us right here at Best Western Ashoka.

Nice rooms, nice staffs, nice manager, nice food in restaurant. Overall it was an awesome experience.The place is exactly beside the metro station lakdi ka pul. The best part of the hotel stay is food. The food tastes very good, both non veg and veg cuisines are available. Everyday the menu changes and you will get to eat various cuisines of south india and north india.

BWA F, Front Office Manager at Best Western Ashoka, responded to this review
Dear Esteemed guest, I am delighted that, you had a memorable stay with us and we were able to exceed your expectations. It is a pleasure to read about the flawless experience from location to our services and facilities. At Best Western , we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward.

Rooms are spacious . Very good location . Just next to metro station . I need to go to Hitech for exhibition but because of metro my stay was comfortable.food is excellent and service is also very good

BWA F, Front Office Manager at Best Western Ashoka, responded to this review
Dear Mr. Jawed, Greetings ! It was a pleasure having you stay with us at our hotel and I am delighted that you had a memorable stay. We are glad to read about the flawless experience you had with us from location to our services and facilities. At Best Western Ashoka, we are committed to consistently providing warm, efficient and discreet services to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to your continued visits at Best Western Hotel .

Awesome hotel environment and helpful hotel staff. good , tastes food Specifically,Mr.Guruprasad is amazing personal. Awesome hotel room and helpful hotel staff , receptionistand good restaurants staff.

BWA F, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sitarama, Greetings ! I am delighted that, you had a memorable stay with us and we were able to exceed your expectations. It is a pleasure to read about the flawless experience from location to our services and facilities.. Thank you so much for appreciating our team. I have shared your feedback with our concerned staff's, your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.. We look forward to your continued visits at Best Western Hotel .

Great hotel next to metro station and in the center of the city. Spacious rooms and very good ambience.Very helpful and courteous staff.Had stayed for 4days and felt like home. Good food with quick service .

BWA F, Front Office Manager at Best Western Ashoka, responded to this review
Dear Mr Joel, Greetings ! .It was a pleasure having you stay with us at our hotel and I am delighted that you had a memorable stay. We are grateful to you for your generous recommendations and look forward to many more opportunities of welcoming you back to the ‘Hotel of your choice' in Hyderabad soon again.

Have been to this hotel several times for my business trips.. Excellent and well trained staff..They understand the customer needs and act accordingly.. Courteous staff at reception,House keeping made sure all my special needs were met efficiently.Would definitely recommend this hotel..

BWA F, Front Office Manager at Best Western Ashoka, responded to this review
Dear Mr. Sadiq, Greetings ! .It was a pleasure having you stay with us at our hotel and I am delighted that you had a memorable stay. We are grateful to you for your generous recommendations and look forward to many more opportunities of welcoming you back to the ‘Hotel of your choice' in Hyderabad soon again.

Very nice hotel, I'm very regular guest of this hotel, friendly nature of employees, I refer this hotel for stay and conference. And also reasonable price for rooms and buffet Lunch and Dinner.Thank you BWA.

BWA F, Front Office Manager at Best Western Ashoka, responded to this review
Dear Mr Sunny, I am delighted that, you had a memorable stay with us and we were able to exceed your expectations. It is a pleasure to read about the flawless experience from friendly staff to our services and facilities. At Best Western , we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to your continued visits at Best Western Hotel .

Best western Ashoka has amazing friendly staff. The rooms are clean . The ambience of hotel is business like. Situated in heart of Hyderabad next to metro station , the hotel has super connectivity. The staff ensured I got Jain meals throughout my stay. Thank you team Ashoka. It was wonderful to stay at your property.

BWA F, Front Office Manager at Best Western Ashoka, responded to this review
Dear Ajay Shah, Greetings ! Thank you for your heartwarming endorsement of our hotel and for being our guest. We are glad that your experience at the Hotel was flawless and that all aspects of your stay from cleanliness to food at our beautiful Hotel were liked by you.The team is happy to learn that your positive feedback make our hotel an ‘Outstanding hotel in Hyderabad. We are grateful to you for your generous recommendations and look forward to many more opportunities of welcoming you back to the ‘Hotel of your choice' in Hyderabad soon again.

Nice hotel with good hospitality with courteous staff..Reception was helpful to guide and organize our visits around the city.Spacious rooms with all basic amenities..Location is an added advantage as the hotel is adjacent to metro station.

BWA F, Front Office Manager at Best Western Ashoka, responded to this review
Dear Mr. Ammar, Greetings ! .It was a pleasure having you stay with us at our hotel and I am delighted that you had a memorable stay. We are grateful to you for your generous recommendations and look forward to many more opportunities of welcoming you back to the ‘Hotel of your choice' in Hyderabad soon again.

I stay at this hotel for 2 days.Hotel is good but their staff need to train more.A lot of noise and disturbance was there.There is lot of communication gap between staff.They add other food bill in my account and after lot of discussion they correct it.So much noise and staff fighting in corridor and it's disturb a lot.Room service also very poor.It delay a lot.Room size and utility facility is good.Internet was not working.

BWA F, Front Office Manager at Best Western Ashoka, responded to this review
Greetings Mr. Kumar, Greetings ! Thank you for taking the time to review our hotel. On behalf of our entire team at Best Western Ashoka, we apologize for the room service delay and misunderstanding about your billing, that couldn't meet your expectations. Please be rest assured that this has been addressed very strongly and I will personally ensure a corrective action for the same. We look forward to welcoming you again to the Hotel and restoring your confidence in us.

This hotel has a beautiful ambience & very friendly front office staff but, very strict about the check-in & check-out timings. Reached the hotel by 9 am, asked to pay Rs. 1,000/- for an early check-in. Toiletries are available on demand, also, the house keeping looks very slow & pathetic in response. They brought me two earbuds in a bare hands when I asked for it. Don't even know that, it has to be packed & give. Management should consider a better hospitality to give an awesome experience in such a beautiful property.

BWA F, Front Office Manager at Best Western Ashoka, responded to this review
Dear Mr. Theenathayalan, Thank you for choosing to stop by the Best Western Ashoka ! We are always humbled at all times to receive genuine commendation and valuable feedback from all our highly esteemed guests, including you, who are very much interested in quality and service beyond expectations. We would like to seek to reassure you personally and all our guests that the people at Best Western Hotel endeavor to pay keen attention to detail and are deeply saddened by the experience you had with us despite the stainless record.We have noted your concern about the earbuds issue which was given to you with the bare hands from our house keeping team.Please be informed this has been addressed very strongly with the concerned team and necessary actions are being taken to ensure it doesn't repeat again with other guests. We look forward to your continued visits at Best Western Ashoka Hotel .

Best Western Ashoka is conveniently located near the Metro station and it is easy to find especially for the first timer. Its overall service is great and safe place to stay for Business or just for relaxing.

BWA F, Front Office Manager at Best Western Ashoka, responded to this review
Dear Esteemed guest, Greetings ! .It was a pleasure having you stay with us at our hotel and I am delighted that you had a memorable stay. We are grateful to you for your generous recommendations and look forward to many more opportunities of welcoming you back to the ‘Hotel of your choice' in Hyderabad soon again.

2 years back the stay was good. This time though a lot of renovations have happened with an endeavour to give a better look to the hotel, the food quality has really gone down including the choice of food at the buffet meals. But more than that the service quality and levels have drastically gone down, perhaps due to untrained and insensitive staff. Next time I will want to explore more hotels.

BWA F, Front Office Manager at Best Western Ashoka, responded to this review
Dear Rajiv, We are always humbled at all times to receive genuine commendation and valuable feedback from all our highly esteemed guests, including you, who are very much interested in quality and service beyond expectations. We would like to seek to reassure you personally and all our guests that the people at Best Western Hotel endeavor to pay keen attention to detail and are deeply saddened by the experience you had with us despite the stainless record we have strived to maintain since we first opened. You may also be happy to hear that we have a brand new team of culinary experts headed by a professional industry proven Executive Chef with a wealth of experience in star hotels ready to delight your palates with a fresh new menu of artistic and tasty dishes both local and international. We have actively implemented all necessary actions to provide ongoing training and assessment for all personnel in our Hotel. This is meant to be tested and proven with time and valuable feedback from candid and well-meaning clientele as yourself and we hope that you can return for yet another refreshing and most definitely differing experience with us right here at Best Western Ashoka.

Nice place to stay for family's mid weekend stays are affordable Compared to weekends tariff Rooms have cozy soft mattress and fast room services Lot of complimentary stuff in room And best western has it's unique reward points program

BWA F, Front Office Manager at Best Western Ashoka, responded to this review
Dear Mr. Prithvi, Greetings ! Thank you for your heartwarming endorsement of our hotel and for being our guests. We are glad that your experience at the Hotel was flawless and that all aspects of your stay from Rooms to services were liked by you. I have shared your feedback with our concerned staff's, your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.. We look forward to many more opportunities of welcoming you back to the ‘Hotel of your choice soon again.

I am not a big fan of star hotel food. My experience tells me that almost all star hotels across boundaries serve food with standard tastes which normally does not appeal to my palate which always looks for novelty and variety . But today's lunch at BEST WESTERN ASHOKA, Hyderabad was a divine culinary experience... Featured are 1. Lamb chops The tender lamp pieces are marinated to perfection..the juicy final product just melts in your mouth.. 2. kosha Maangsho..(Bengali mutton curry) The Bengali classic.. Like Rabindra Sangeeth, another pride of the Bengali.. Just next only to the Hilsa curry.. 3. Spicy prawns curry.. When it comes to their fish dishes, Bengalis can declare war on you if say their's stand next to something else.. The chefs here are definitely Bengali.. Otherwise they cannot recreate this magic.. 4. Lime mint cooler The right mix of lime and mint... Soft and smooth on the throat.. The best western Ashoka cuisine is stands at pat with that of many iconic Hyderabadi restaurants and is a must visit..

Wajiullah, Front Office Manager at Best Western Ashoka, responded to this review
Dear Esteemed guest, Greetings ! Thank you for your heartwarming endorsement of our food & services and for being our guest. I have shared your feedback with our concerned staff's, your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.. We are grateful to you for your generous recommendations and look forward to many more opportunities of welcoming you back to the ‘Hotel of your choice' Where the tastes meets your Tongue.

We were celebrating the Golden Jubillee anniversary of our parents at a short notice and had reached out to Best Western Ashoka Hotel team at a short notice. Right from the word go the team were extremely professional and welcoming.The rooms are awesome, ambience is soothing and the team is very courteus and customer focussed. The food is delicious and importantly the team serving the snacks etc really won the hearts of our guest by being very homely and approachable. We had a memorable experience and all our 75 guests had a very high opinion about their stay and experience at this hotel. A big thank you to Mr.Jaweed-VP ops, Mr.Bal Reddy-Sales , Mr.Waji-front office , Mr.Sridhar and all the other team members for making it so special for us.Would recommend this place very strongly for business meetings, stay and also private family get together.

Wajiullah, Front Office Manager at Best Western Ashoka, responded to this review
Dear Dr. Joshi, Greetings ! Thank you for your heartwarming endorsement of our hotel and for being our guests. We are glad that your experience at the Hotel was flawless and that all aspects of your group stay from cleanliness to food at our beautiful Hotel were liked by your guests. I have shared your feedback with our concerned staff's, your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.. We look forward to many more opportunities of welcoming you back to the ‘Hotel of your choice soon again.

Excellent hotel and location is good, all staff are courteous and frendly, excellent buffet breakfast well maintained and front desk staff excellent service quick response is there and i suggest this hotel to every one feel like home.

Wajiullah, Front Office Manager at Best Western Ashoka, responded to this review
Dear Guest, Thank you for your words of appreciation and encouragement. We are delighted to know that you enjoyed your stay at our hotel. We are truly grateful for the wonderful things you have said about the hotel. We look forward to your continued visits at Best Western Ashoka Hotel .

The hotel is very centrally located and rooms have been recently renovated. Very polite and courteous staff. Saleem from house keeping was particularly very helpful, Jayanti at the coffee shop and the list goes on. The rooms are decent sized and we'll equipped for a budget traveler.

Wajiullah, Front Office Manager at Best Western Ashoka, responded to this review
Dear Guest, We are delighted that, you had a memorable stay with us. At Best Western Ashoka Hotel, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to your continued visits at Best Western Ashoka Hotel.

My wife and me stayed there for 4 nights. Very clean, good hospitality friendly staffs from front desk, restaurant, house keeping to room service. Thumps up, value for every cent paid. Very good food from breakfast to lunch and dinner. Easy access to get a taxi or auto. Near to tourist spot like Birla temple, Hussain Sagar lake 7 tombs and Golconda fort. Ramoji film city is an hour distance and Chaminar is about 5 km.

Wajiullah, Front Office Manager at Best Western Ashoka, responded to this review
Dear Guest, It was a pleasure having you stay with us at our hotel and I am delighted that you had a memorable stay. We are truly grateful for the wonderful things you have said about our rooms,cleanliness,Friendly staff at front desk to our food and the service team. We look forward to welcome you soon in Hyderabad..

The location is one of the significant benefits of this hotel. In the central place, near to the metro station or a short ride by cab. The rooms are spacious and have all the amenities, though there is always room for improvement. The staff is quite helpful to your needs.

Wajiullah, Front Office Manager at Best Western Ashoka, responded to this review
Dear Guest, We are delighted that, you had a memorable stay with us. At Best Western Ashoka Hotel, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to your continued visits at Best Western Ashoka Hotel.

I stayed at hotel 6 nights, and found it very convenient. The location is excellent, pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice. The best western Ashoka, attracted me with its large classy entrance lobby. The room turned out to be equally classy, spacious and well appointed, as was the bathroom with enclosed shower.A kettle and fridge were provided. There is a restaurant where the service was attentive and the Indian buffet breakfast very good. Fantastic selection catering for all tastes and again, staff very friendly and helpful. Located within walking distance to Lakdi ka pool metro station. Very clean throughout and rooms comfortable and well appointed. Great value for money. Will stay again and recommend to others.” DINNING IMPROVEMENT 1. Need more space for dinning 2. Food presentation can be done in more better way ( Decoration of salads, colorful bowls can be used for food decoration, A round table can be used for separating vegetarian and non-vegetarian food. A big thank you!! to Mr. Ranjan & Mr. Jena along with the teams members for the hospitality.

Wajiullah, Front Office Manager at Best Western Ashoka, responded to this review
Dear Guest, It was a pleasure having you stay with us at our hotel and I am delighted that you had a memorable stay. We are glad that your experience at the Hotel was flawless and that all aspects of your stay from cleanliness,rooms,friendly staff to food at our beautiful Hotel were liked by you.The team is happy to learn that your positive feedback's make our hotel an ‘Outstanding hotel in Hyderabad'. Thank you so much for appreciating our team. I have shared your feedback with our concerned staff's, your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.. We are grateful to you for your generous recommendations and look forward to many more opportunities of welcoming you back to the ‘Hotel of your choice' in Hyderabad soon again.

I stayed with my family in Hotel Western Ashoka, Rooms are very clean, Checkin checkout process is very fast. Staff service is good. They serves healthy and variety of dishes in breakfast. Only issue i faced is sleeping disturbance during night as hotel is nearby main road, so you can here lots of traffic noise. Suggestion to management to put sound proof glass in room windows.

Wajiullah, Front Office Manager at Best Western Ashoka, responded to this review
Dear Valued Guest, Thank you for your heartwarming endorsement of our hotel and for being our guest. The team at the Best Western Ashoka joins me in thanking you for the appreciation and generous response of our service and facilities offered at our hotel. Your appreciation will encourage us to scale greater heights of excellence. Please be informed that we have noted your concern/suggestion for the sound proof glasses in the rooms with our concerned team and necessary actions are being taken to ensure its in place.. We look forward to welcome you soon in Hyderabad.

Excellent hotel of this class..Renovated and kept extremely clean. Front desk staff is very friendly and welcoming.Will always come back to this place.. Value for money... Will definitely recommend everyone for their stay.

Wajiullah, Front Office Manager at Best Western Ashoka, responded to this review
Dear Zenia, Greetings from Best Western Ashoka, Thank you for your feedback and for taking the time to share your experiences. The team at the Best Western joins me in thanking you for the appreciation and generous response of our service and facilities offered at our hotel. Your appreciation will encourage us to scale greater heights of excellence. We look forward to your continued visits at Best Western Ashoka Hotel .

We stayed Western Ashoka for 3 nights, check-in check out process is fast. Room are well maintained and clean. Room service is good. Breakfast have lots of varieties and tastes good. Hotel location is near main road and metro station so easy to commute. Vehicle noise disturbance is there in room during night. Suggestion is to put sound proof window glass.

Wajiullah, Front Office Manager at Best Western Ashoka, responded to this review
Dear Guest, We are delighted that, you had a memorable stay with us. It is a pleasure to read about the flawless experience from location to our services and facilities. At Best Western Ashoka Hotel, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to your continued visits at Best Western Ashoka Hotel .

My wife and I stayed 3 nights with an Agoda.com reservation. We arrived by Uber ($11) at 4 PM from HYD Airport. Our passports were copied while we worked with a manager to preview an acceptable room. After pre paying with our VISA, we followed the steward with our bags up one of the 2 elevators to the 3rd floor. Our large #327 had a comfortable king, 2 night stands, desk with chair, table with 2 easy chairs, shelf unit with hotpot/refer/closet, large TV(CNN/BBC, etc in English), and a fully outfitted bathroom with separate shower. A large insulated picture window had a view over parking. After 1 night, we insisted on moving; road noise, disco above us until 11:30 PM, and a concentrated incense smell from the AC. Across the hall, smaller #323 had 2 comfortable twins with a center nightstand with all features of the other room. It was quieter but with less reliable WiFi, bathroom with drain smells and was missing a shower door. So we moved a 3rd time down to #122, just like #322 except a smaller window viewing plants, and no problems. The 7:30 AM serviced breakfast buffet included fresh fruit, juices, choice of eggs, coffee with milk, cereal, toast, baked beans one morning, and many Indian warming dishes. We had secure room WIFI, unobtrusive AC, and used their nice 5 station gym. We bought metro cards($2 each) to visit the Lake Buddha, Archaeological and Sala Junga Museums, then booked an 8 hour hotel car($35) for more distant tourist sites. Although this 90 room hotel caters to locals and bus groups, is along a very busy street, it has an accommodating management/staff, and a good value at less than $50/night.

Wajiullah, Front Office Manager at Best Western Ashoka, responded to this review
Dear Gene, Thank you for sharing your feedback. We are always humbled at all times to receive genuine commendation and valuable feedback from all our highly esteemed guests, including you, who are very much interested in quality and service beyond expectations. We would like to seek to reassure you personally and all our guests that the people at Best Western Ashoka Hotel endeavor to pay keen attention to detail and are deeply saddened by the experience you had with us despite the stainless record we have strived to maintain since long. Please be rest assured that all your concerns about A/C and bathroom with drain smell,wifi & the missing bathroom door has been addressed very strongly with the concerned teams and we shall ensure a corrective action for the same. We look forward to welcoming you again to the Hotel and restoring your confidence in us.

As I am from North India visited with 130students and 15teachers reached late at night 12:30 even then also they managed dinner and provided room so well we forgot the pain of train. Same day ready for breakfast at7:00am was awesome. Student stay there for 4days and enjoyed the trip good hygiene food and well planned arrangements made my work easier. Thanks for staying tunned with us

Wajiullah, Front Office Manager at Best Western Ashoka, responded to this review
Dear Mr. Anand, Greetings ! Thank you for your heartwarming endorsement of our hotel and for being our guest. We are glad that your experience with the group at the Hotel was pleasant and that all aspects of your stay from cleanliness to food and the guest services at our beautiful Hotel were liked by you.The team is happy to learn that your positive feedback's make our hotel an Outstanding hotel in Hyderabad. We are grateful to you for your generous recommendations and look forward to many more opportunities of welcoming you back to the ‘Hotel of your choice' in Hyderabad soon again.

If you see few score points missing it is because of the staff at your restaurant. They think they are personally providing free food, from their pocket, in the morning, to the guests. Please tell them it is the guest who is paying for his 'complimentary' breakfast and behave with guest properly. Teach them manners please

Wajiullah, Front Office Manager at Best Western Ashoka, responded to this review
Greetings from Best Western Ashoka Hotel ! Thank you for taking the time to review our hotel. On behalf of our entire team at Best Western Ashoka , we apologize for the staff attitude towards the guest during breakfast. Of prime importance and not to be overlooked is the high value we place on the key areas of Guest services.Please be rest assured that this has been addressed very strongly and the management shall ensure a corrective action for the same. We look forward to welcoming you again to the Hotel and restoring your confidence in us.

We stayed here for couple of nights while we were in Hyderabad to attend a wedding. I could go on and on with the list of issues we faced throughout our stay. To begin with, we were given low floor room in spite of requesting high floor. As the hotel is located in a very busy place, ladki ka pool and the rooms are not sound proof, it was impossible to sleep. Hotel and rooms look quite old. Toiletries are inadequate n crappy. There was no hit water for shower n drain was getting choked. Wifi service in the hotel requires Indian mobile number for giving access. As we did not have India number, we had issues connecting to the complimentary wifi. While they agreed to give us some voucher to login, it was only provided to us an hour later after multiple reminders. Room service was the worst of all. On day 2, we ordered for some south indian food from the menu and were told that the south Indian chef was on leave and that none of the south Indian dishes were available. When my husband went over to the lobby to complain about this and chaos on our floor from some other noisy group, manager arranged for all the south indian food which we initially requested for. We were also told that all south indian dishes were very much available for order. Manager was the only saving grace. Thanks to him to help us with the room change on day 2 and facilitating room service. Would not recommend this hotel unless left with no other choice.

Wajiullah, Front Office Manager at Best Western Ashoka, responded to this review
Dear Shubhav, Thank you for sharing your feedback. It is our constant endeavor to provide the best of services to all our guests and that every guest of the hotel is treated with utmost professional care and hospitality. I would like to inform you that we have addressed the matter of inadequate toiletries,shower drained choked,WiFi connectivity issues and the food in general with our concerned teams and certainly hope that none of our other guests feel this way again. I can assure you this is an aberration and by no means a reflection of our true potential. We have actively implemented all necessary actions to provide ongoing training and assessment for all personnel in our Hotel. This is meant to be tested and proven with time and valuable feedback from candid and well-meaning clientele as yourself and we hope that you can return for yet another refreshing and most definitely differing experience with us right here at Best Western Ashoka. If I can be of any assistance in the future, please don't hesitate to contact us at +918499862225.

Center of the town near lakdi ka pul metro station,hotel has more space than the any 3 star hotel have.We founded that that the staff were extremely helpful and friendly and naturally so - they were always asking if everything was OK and if there was anything I needed. This was very much my experience in the restaurant where the staff named satyam he took care of us all the time .The breakfast and dinner buffets were terriffic and the evening dishes piping hot. The north india traveller's fears about getting good food in southern india - everything was perfectly fine in that department, so dine with confidence.Manager Mr. Wazi ullah he is the best men at the hotel he guided us where to go in Hyderabad as we were 3 couple with kids he took care of us we faced some issue with the hotel travel desk but he sorted out .We stayed for a 4 days and were very happy indeed. Recommended.Thanks & RegardsJatin Aggarwal

Wajiullah, Front Office Manager at Best Western Ashoka, responded to this review
Dear Mr. Jatin, Greetings ! Thank you for your heartwarming endorsement of our hotel and for being our guest. We are glad that your experience at the Hotel was pleasant and that all aspects of your stay from cleanliness to food and the guest services at our beautiful Hotel were liked by you.The team is happy to learn that your positive feedback's make our hotel an Outstanding hotel in Hyderabad. We are grateful to you for your generous recommendations and look forward to many more opportunities of welcoming you back to the ‘Hotel of your choice' in Hyderabad soon again.

The Check in & Check out process is very smooth with Services of Bell Boy. Breakfast is Very delicious in Taste with the option of Live Dosa & Bread Toasts. Spot less Cleaning in the Room and wash room.

Wajiullah, Front Office Manager at Best Western Ashoka, responded to this review
Dear Mr. Vikram, We are delighted that you had a memorable stay with us and we were able to exceed your expectations. At Best Western Ashoka, we are committed to consistently providing warm, efficient and discreet services to our guests and their appreciation and acknowledgement is always our greatest reward. Thank you so much for appreciating our services, I have shared your feedback with our concerned staff's, your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence..

We, two adult couples, stayed at this property in December, 2018. The rooms were very clean, the service was great and the staff were very friendly. Food was very tasty and the buffets had a lot of choices, including South and North Indian dishes and European dishes, including fresh fruits. The Manager Mr. Aziz Waje was very friendly and customer service oriented. The other couple was celebrating their anniversary and we had asked the hotel to get us a cake for the occasion, which the staff promptly arranged for. When we wanted to pay for the cake, Mr. Aziz Waje' appeared from his cubicle and in a very friendly manner refused to take the money...saying "It's on the House". The room service was prompt and all our requests were promptly met. I will again stay at this property during my next visit.THE HOTEL IS LOCATED IN THE HEART OF THE CITY AND IS CLOSE TO ALL TOURISTIC ATTRACTIONS. IT IS TRULY A BIG BANG FOR YOUR BUCK..

Wajiullah, Front Office Manager at Best Western Ashoka, responded to this review
Dear Wlimardad, Thank you for your words of appreciation and encouragement. We are delighted to know that you enjoyed your stay at our hotel. We are truly grateful for the wonderful things you have said about the hotel. The team at the Best Western Ashoka joins me in thanking you for the appreciation and generous response of our services and facilities offered at our hotel. Your appreciation will encourage us to scale greater heights of excellence. We look forward to your continued visits at Best Western Ashoka Hotel.

Hotel nearby metro station,convenient transportation. Room is very suitable and clean, food also delicious. House keeping is excellent ,Mr Raju is very enthusiastic,when we need house keeping,he will help right away.

Hotel reception should make check-in & check-out process faster. It is very frustrating to make people wait for longer time after hours of travel . Hotel is in very good location, but lot of noise due to traffic outside. It's little difficult if you are sensitive sleeper.

A very well located and connected in an otherwise crowded locality of Hyderabad, Best Western Ashoka is a mid range hotel. Rooms are reasonable.... cleanliness, hygiene, facilities and comfort wise. Staff is mostly friendly and helpful. The only major drawback I experienced is their Ground Floor restaurant serving buffet breakfast and meals. The spread and quality of food served here is not up to the mark. The service too is slow and raise concerns. The property is well located and connected with all kinds of public transportation available in the city, the Metro Rail station is just at the Gate of the Hotel. Though one may have other choices to stay in the vicinity, in the category of the hotel; yet for the choice of staying here, in the category of hotels, one may choose this hotel if one gets here competitive price of stay rentals and wish to have well connection to all modes of city transportation at ease.

We had a stay for 4 nights and we took the package of MAP plan. We had booked 3 rooms and they provided us on one floor. Overall experience was good as the room were spacious and food was also good. Their service was also up to mark as they helped us every time whenever we required them. Their house keeping service was also at its best with floor in charge Mr P. Raju kept our room neat n clean every time. As we had breakfast n dinner in hotel, every time they served variety of spread and quality of food was also good.

Nice hotel for them who wants to stay in heart of city with Budget. Lajdi k pul is very busy area. Also having good facility of food. With limited option. Best part is warm hospitality, staff is very courteous and polite. Need to work on online payment aceptance.

I booked this hotel for a friend visiting from Singapore. We'd specifically requested for an early check-in as the Singapore flight was due early morning around 0600 am. The manager had agreed for an early checkin verbally. When the guests arrived at hotel they just kept them waiting until from morning 07.30 to 10.00, although the rooms were available. My guest were really tired, and they just tried to have a sitting nap, the receptionist there very rudely woke them up saying that they can't do it in waiting area. At the end when the room was allotted, they had not checked the toilets. The toilet was all clogged up, and it took an hour for the person to come and just take a look at it. Later on they fixed it. In any other decent hotel, the manager would have offered a different room immediately. The guest tried to order breakfast around 10.15 after the room was allotted, and they were denied saying that breakfast time is from morning 07-10. At least room service would have worked, but even that wasn't available. Anyways, these guys need to improve on their overall customer experience.

Hotel is Centrally located near to a metro station. Rooms are decently spaced. Staff requires a lot of training and the lack of training was quite evident. Food is pathetic and the less said the better.

The location of the hotel is very good... tourist places is easily accessible and also the metro is right beside the hotel. Food is tasty and the hotel staff is quick and courteous. The reception staff needs to be more active and quick. The breakfast menu is quiet variant and delicious. Overall happy and satisfied.

We went as a Family and booked Westeria Hall. The Hospitality was great and the Food was very Tasty. The overall ambience of the Hotel is Awesome . The advantage with the Hotel is that it is very strategically located and good look keeping its Quality well. Regards, Deepak.PA.

Location of the hotel is excellent, just beside Lakdikapool metro station, locating it or getting auto or ola cabs are not a problem here. Hotel has ample parking space, exterior view is good. Staffs at the reception are little laid back, they take lots of time for check in and check out, minimum 15-20 minutes will be required for check in and check out. This is totally business hotel, not suitable for family stay, we felt little uncomfortable there during our stay as the lobby , corridor, restaurant everywhere we find only business people, though they were not disturbing anyone but still I felt little uncomfortable. Rooms are big, spaceous, ac working fine, 24 hrs hot water supply, good room service and house keeping, bedsheet and towels changed everyday, complementary water bottles and toiletry provided everyday, concierge service is there. Travel desk is helpful, Mr Kareem who is the travel desk supervisor helped us with car for city tour and airport drop, driver who was provided mr rafique was very good person. Ground floor of the hotel has two restaurants, four squares and sync. Sync is a full fledged restro-bar whereas four square is like a coffee shop , we dined at four squares in all three days and liked the food very much, every item they served were excellent. Overall very good hotel for business stay..

the location is the key here. It is close to the main central business district where most of the Govt departments are located. My office had booked around 6+ rooms for our team. Our room rates included breakfast. Room - My room though a non-smoking room, had a strong smell of cigarette when I opened the main door into the room for the first time. The room had all the basic facilities - temp control unit, tea/ coffee maker, TV etc. The bed linens were ok though I cannot call them spotless especially the pillow covers. My serious problem was the bathroom. The bathroom smelt very bad as if you were in a public toilet. The toilet seat needs some serious attention from the management! They need to be changed. Somehow the toilet seat is much smaller that the pot itself! Very weird. Breakfast - Was ok with a mid range spread. The taste of the food they served was good. We stayed for a night. If I am to travel to the city on a personal account, I may not choose this property again

I am not sure why people have given negative reviews. Hotel is at a nice location (middle of the city). Everything is just a half hour way (tourist destination). Good breakfast, clean rooms and staff is very helpful and polite. Will recommend it to anyone.

Visited this hotel for a business trip. Its a calm hotel, ideal for business travellers and even family stay. They have a nice coffee shop & buffet restaurant at the ground floor. Accessibility wise its close to the business hub of HiTech city, Gachibowli areas.

Good hotel at prime location with nice rooms but with very average room/reception service. Breakfast spread was nice but cutlery seems to be very old and should be replaced. Things take quite long to be done be it room service or check-out. Just for an exmaple, we asked for an extra towel and it took 45 minutes and 3 follow up calls for us to get it. Overall nice hotel and it can become excellent if service can be improved.

I was staying there with family, but there were not many families around. It was more of business people. Limited options for food, but quality and taste is good. No swimming pool, but other facilities and location are good. Once the metro is operational connecvitity will also improve further. there was some noise during night due to the bar in the ground floor. Except that it was a good experience.

It was very nice experience of stay for business trip. I have spend total 07 (3+2+2) nights in this hotel, at all time I good service from the hotel. Rooms were very much clean. Quality of food is very tasty and enjoyable. During my stay two minor problem were reported by me which was shorted by staff immediately with apology though it was not staff fault.

Got a great deal through trivago. Total worth for money. Excellent food, excellent stay If you want to xplore city in public transport, then metro station is just a few steps away. Otherwise few famous places of hyderabad at walking distance.

I had an opportunity to stay for 01 night at the hotel from 04/05August'18. My experience was very nice ,the quality of room and amenities was excellent. Only glitch was Wi Fi not functioning properly. Suggestions : there should be someone to explain the amenities and facilities being provided in room. House keeping needs a little perk up with proper training. Overall experience was memorable , we will recommend to all . .

Good rates offered at a comfortable location. There are limited issues on room lighting, internet access, maintenance breaks, proper billing issues at check out. All these can be improved on feed back / discussion.

Hotel has only one restaurant, which serves only buffet for lunch/dinner. Room service for food and beverages was not up to the mark. However quality of food, overall was very good. Good hotel to stay with family and conveniently located from tourist point of view. Good value for money

Big rooms and the friendly behaviour of everyone present. Lunch Buffet @399 with non-veg was a delight. Service was upto the mark.. A pleasant stay with everything up to the mark. Would visit again.. ??

It was a very comfortable stay.the hotel is well located .the staff was very cooperative. The overall feeling was good I would prefer to stay again in this hotel and can recommend to others for the stay

Thanks a lot for an outstanding experience U guys were awesome and the way u treated us was incredible... Keep doing the good job and may God give u all a huge success in life... Thanks once again ??????

Stayed here from July 9 to July 10. Here are my observations: The Property: ============================================ Located in the centre of the city. Good. But not enough decent eateries around. I had to go out hunting at a long distance for a nice, quiet dinner. The Place: ============================================ 1) It's a fairly large room , a linear one with good walking space. 2) White bed sheets and pillow cases. Soft pillows and medium hard mattresses. Good sleep quality. 3) A 32 inch LED TV. Didn't check for HD Channels. 4) Two 500 ml bottled mineral water complimentary. A downer here. Each got over at one swig. Any extra bottles chargeable. 5) Decent lighting. No complaints there. 6) Small-sized bathroom too. No shaving mirror. No weighing scale. A Hairdryer present. No Yoga Mat. Old greyed linen. Hair shampoo, body gel and soaps. No shaving kit, No dental kit, no hair grooming kit. No pressure pumped water shower. 7) The bathing area was separated by half a glass partition at all from the rest of the bathroom. Like you brush your teeth while standing in a pool of water if your partner has had a bath before. 8) A well functioning AC. 9) Pathetic WiFi falicity. 300 MB quota, which sounds ridiculous. 10) Adequate mobile/laptop charging points. The Platter: ============================================ Average spread in breakfast. Butter milk, Sweet lassi, Cucumber juice. Mediocre Donuts, muffins croissants Medu wada, Upma, Cholar Dal, Luchi, Corn Idli Corn and Spinach, Kheer French Toast, Aloo samosa, Boiled eggs, Cut fruits, sprouts, Tomato sandwich, Corn Flakes. Live omelette and Dosa. The Postlude: ============================================ Hyderabad as a city is full of marvellous hotels. The overall package needs to be spruced up.

Very reasonable lunch buffet with wide variety of choice btw both and south indian dishes and very tasty food. Very beautiful hotel and it's ambience is amazing. Must try for anyone coming to Hyderabad

Check in and checkout was easy. Rooms were spacious with cleanliness at its best. Breakfast with continental choice was yum... would visit again and definately going to recommend it to my friends and family.

I had been there for my cousin wedding in july. Was amazed by their services. By far my best experience of hospitality. Their staff is so cordial,amazing food, quick and fast room service and last but not the least their rooms are best in such a small tariff.

Location of the property is central and exclusive parking for hotel guests. Well designed property but lack in maintenance. Small but comfortable restaurant, serving decent food. Has to work on housekeeping. Average !!

Good hotel with fair charges near cyber city. Room was neat and clean. Taste of A la carte food was good. Breakfast- Limited options with okay taste. WiFi access was very complicated. Staff was cooperative nd well disciplined.

The hotel is reasonably priced and centrally located. The rooms are large with basic furniture. The bed was comfortable and the airconditioning good. The toilet was clean and housekeeping replaced towels and toiletries promptly and even on demand. Coming to food, breakfast was standard but options didnt change much on day to day basis. Room service was prompt and rotis, curries and starters were tasty. If you do not need to go to cybercity daily, then this is your best budget option in Hyderabad

This was my first trip to Hyderababd. Just by seeing the reviews and photographs on the website I assumed that this could be a neat and clean hotel. To my utter surprise, the hotel was more neat and clean than it looked in the photographs. House keeping as well as the reception desk deserves special mention. The room service people were also very good.The complimentary breakfast is not up to the mark. I had three days stay in the hotel and breakfast items were almost the same with watermelon and grape juice on alternate days. The room was well arranged and there was no noise at all from out side.I was using the vehicle( swift dezire) arranged by Mr. Ali who run the travel desk in the hotel. Mr. Ali was very prompt in answering all the queries through whatsapp. The driver of the cab Mr. Shaikh Pasha was a very sweet and polite person and was very helpful throughout my trip. We had a very pleasant trip....

We stayed here for three days to renew our Kids passports. It is a very nice hotel with friendly staff. It is in a nice location. I booked to red cabs to visit the US consulate a half hour drive from this place.

Centrally located in Hyderabad. Highly recommended for family and business people for any kind of trips. We stayed here for 3 nights and are happy with the service quality and amenities I prefer to come back for my next trip to Hyderabad

As my summer vacations I visited Hyderabad and decided to stay at The Best western Ashoka, I saw a couple of Images online of the Hotel and I was surprised. The staff is very good all are friendly, And the food buffet is the best

The hotel had a lot of amenities and the staff was polite, food was good and travel agency was also there. The room was spacious and was a 2 single bed room. The bathroom was lighted and one can easily get both hot and cold water. The buffet was overwhelming and had a wide variety of choices both for vegetarians and non vegetarians. One can easily avail both public and private transport from the gate of the hotel.

Stayed here during December 2017 for 3 nights. The following are the positives of the hotel : 1)The hotel is centrally located,almost on the main road; making it quite easy to book an Ola/ Auto 2) The rooms are spacious and well maintained. 3) The food (lunch/dinner) was tasty & good The negatives are as follows: 1) I checked in around 7 pm in the evening. To my dismay, it took approx 15-20 min for the entire check in process. In-fact throughout the stay i was rather amused by the carefree attitude of the people at reception desk. This perhaps needs to be looked in by the hotel management 2) The spread of items in the breakfast buffet needs to be enhanced. 3) Wifi connectivity needs to be improved. Overall a value for money hotel. Definitely good but can be improved

Fantastic stay, big room, clean linen. Perfect ac, hot water available 24 hrs.All toileteries provided even hair dryer was there.mini frig and locker too. Corridors were clean.Decoration of each and every corner of hotel was artistic.Reception area spacious.Staff very polite , soft spoken.and cooperative.Breakfast was very good and tasty with a wide spread of dishes all tasty.We couldnt have asked for anything more. TOO GOOD TOO GOOD.Hats off for the management.Would love to visit again.

A very good stay with good ambience and good food. very good location as well. Very satisfied with the service and stay. Rooms were clean and hygenic and Breakfast buffet was tasty and value for our money. stayed here for 2 nights with family and overall had a good experience with no negative pointers during my stay

Stayed here recently for 4 nights (April 28to May 2nd) with family, had got a decent offer from MakeMyTrip. Check in was quick , nice room , enough space to put an extra bed ,ac powerful Room service was quick Buffet breakfast was good , quite a spread. Convenient location for tourist attractions. Travel desk was good for full day sightseeing taxi deal. Lot of app based taxies available in minutes . During early morning check out , packed breakfast was provided . Cons - flush not powerful (room 130), front office /reception staff can be more polite towards customers (the issue was rectified by the plumber at the earliest , though).

Stayed at the property recently. The location of the hotel is a vantage point as it is located right at the lakdi ka pul. People who are travelling to Hyderabad by bus, this is just 500m from the drop location at lakdi ka pul. The staff was courteous and helpful. I had done the booking via Make my Trip. The hotel was initially not willing to provide GST invoice and asked me to speak to Make my Trip. MMT staff were least helpful. I am disappointed with MMT. The hotel staff pitched in and agreed to provide me GST invoice. Room was good and comfortable. Bathroom was clean. However shower fitting in the bathroom was old and hence the water spray coming through the same was not as expected. The towels provided were old (probably eligible for antique award) and needs immediate replacement. I am sharing some photographs also. Hope it is helpful to you in making the right choice.

The best thing about this property is the location! Centrally located and in the heart of the city. Best suited to business travelers. Make sure you read their check-in and check-out timings. I had reserved for single night and informed through booking.com that I shall be checking in as early as 8am. But the staff at their reception insisted that I wait until 1pm, which was ridiculous. Finally I agreed to pay a bit more extra and allow the guy to check me in. Even the check out is too strict. You either pay extra or be done with the hotel.

The hotel is centrally located which is plus point for tourists. The hotel is well maintained with all the modern facilities. Very clean and tidy rooms and free wi-fi facilities. Ambience is beautiful. Excellent room service. Complimentary breakfast is worth. A small concern is that they can surely improve their front desk skills. The front desk staffs needs to be more prompt,active and cooperative. Overall experience is good.

The location is excellent and overall a good stay. Restaurant staff are polite but very slow in service. Parking is a issue at times but well managed by the hotel staff. Rooms are well maintained with house keeping staff catering for your needs. Overall it is value for money

The Ashoka Hotel close to the Lakdi-ka-pool in Hyderbad was a respected name in mid priced hotels for decades. I remember regularly visiting the vegetarian restaurant that was known for its very decent thali or plate meal even in the 1980s. Now it sports the Best Western brand name and has seen a significant face list. My wife and I stayed there in early March this year, opting for this hotel more out of nostalgia -- but we were not disappointed. Hyderabad has always been a place for good value hotel rooms-- and BW Ashoka upholds this reputation. A double occupancy premium room can be had for below INR 3000 if you shop on online sites -- but there is 18% GST (tax) that is added these days. Still excellent value with a well sized room and bed; separate sitting/dining space and ( important for me) a good desk for working on one's laptop. The bathroom ( with shower cabinet) is sparkling clean. The restaurant is now both veg and non veg but room services prices are very reasonable. The Best Western tag will inevitably attract international guests who will be very pleasantly surprised at the tariff when converted to dollars or euro; but I think some will feel the lack of something expected in this class of hotel ( 3 star): a night latch on the door. I would urge the management to install this small accessory that many will consider essential to feeling safe. The travel desk in the lobby is manned by friendly people and they have a choice of sedans to offer which are not overpriced compared to the rates prevalent in Hyderabad. But their services are not integrated to the hotel billing and you have to settle with them directly - in cash. We used their services for airport transfers and city tours for reasonable rates.

Excellent stay. Rooms were large and spacious. Restaurant Staff were polite. Centrally Located and easy accessible. Managerial Staff and Reception Staff were polite and supportive. Even the restaurant staff very polite.

Excellent Hotel. One of the best 3 star hotel i have stayed. Spacious Room. Good Breakfast. Staff is polite and very helpful. Location of the hotel is also good. Have stayed their for 4 days. Been their for business trip.

Hotel is in best location for business , eas to move around , good spacious rooms , buffet break fast and dinner is excellent , value fr money. food is good, any ne can take family tooo for dinner with buffet just charging 299.00

A nice place to stay. Rooms are very clean. The staffs are very good. This has been my second visit and satisfied with the hotel. The location is very convenient and easy to travel. You can confidently book and stay here. The place is very neat

Hotel is very good staff is very co operative . Rooms are big and very clean. Bathroom is clean and 24 hours hot water. Breakfast was complimentary some items were very spicy overall breakfast was good. Check-in and checkout was speedy.

We stayed there for 3 nights. Room was spacious enough to accommodate 3people comfortably. I can note down many good points but not everything was perfect. Fine experience included... - spacious and comfortable room - room and washroom were clean with all the basic amenities - conveniently located and easy access to all the major attractions in Hyderabad. Most of the tourist places are within 5-6 km radius - breakfast was having widely spread - friendly and helpful service But they can improve on... - illumination inside the room could have been better - taste of food was not the best - rooms on 3rd floor can get disturbed sometimes due to functions on the 4th floor - Wi-fi given by hotel was only 300 MB per day and speed was not great But overall it was a great expirience worth the money!

my stay at this hotel was in July 2017 nd it was a memorable experience for me.....such large spacious rooms, the clean bathroom, toiletries , coffee maker, everything was up to the mark. The buffet breakfast had a vast variety of dishes to choose from. The hotel is cengtrally located and has its own compound. Autos and other vehicles are available just outside this hotel.

Chose this hotel based on reviews but I should have read the negative reviews and not just the positive reviews. Chose the deluxe room based on their description of how luxurious they claimed it was. Honestly, Its just an average room and that's not even the problem. The sound coming from their bar or some event that is happening in their hotel is guaranteed to leave you sleepless day and night. Loud music reverberating through the Walls and floors is a constant feature of our stay for the last 2 days. I'm still staying at this hotel and I complained to the front desk. They promised to turn down the music but nothing is being done and hence this review. To add to the music problem, the room that we got is facing the road, you can see the road from the window. (See the picture attached) The sound from the traffic is deafening with all the heavy vehicles honking and breaking. How come this hotel has not heard of sound proofing? Oh and the wifi never worked for our entire stay and repeatedly complaining about it just fell on deaf ears. I'm glad I will be checking out tomorrow. Never will book or recommend this hotel to anyone. There's surely better hotels out there for the price we paid here.

This hotel has narrow entry and has issues with parking. Location is good in terms of reaching to other places in Hyderabad. Rooms are okay and it was stinking. To minimize the stink, room freshener were applied which made it further worst. Bathroom was okay but doors in very bad conditions.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and apologize for not meeting your expectations in regards to Stinking Rooms, Bathroom Door.Kindly give us an another chance to prove ourselves by serving you better, will definitely look into the above issues and try to overcome ASAP, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Abdul Aziz Asst.Front Office Manager

The problem started at the front desk, no room with a single king/queen size bed was available. After checking in, I realized that despite the first impression that the rooms have all modern necessities, nothing seems to work 1- The telephone was not working, on complaint I was assured of a room change, even after long wait, no one got back. I have to go to house phone & check the status, I was informed that no other room was available, so I have to use the current room only. I tried to use the laptop & realized that there is no power connection at the work desk!! The entire room (designed for two people with twin beds) have only one power connection available in the middle of bed. Switching on the TV, faced problem with remote, the intelligent housekeeping that I have to use one remote to change volume & another remote to change channel! WOW!! Tired with such excellent facilities, I decided to retire to bed to get some sleep, the entire bed shifts when you sit or move slightly. It's a very good example of how NOT to run a hotel.

Had visited Hyderabad earlier too but this time visited with family and stayed in this hotel. It is centrally located and quite convenient. Has sufficient parking too. Rooms are neat and clean. Most important clean toilets. Breakfast spread and taste was good. Overall a nice experience.

Most of the starters which i wanted to order were not available. Room Cleaning was done with out our permission Travel desk was too expensive we got much cheaper rates outside hotel In room Menu card does not mention Hard drinks Some of the items in breakfast were repeated daily Quality of Tea was not up to mark Rooms Quality Excellent Taste of Food is superb Its an amazing hotel for stay I would seriously recommend others to please opt for the saty I saw there was swimming pool while making the booking but did not find any Since its winter season i will ignore this part Please use this hotel my stay was amazing one i would rate it 8/10

Stayed here for 4 nights. Location-Easy to find and well connected. Room-Good size room where you can fell the space is yours.Bed was soft and clean,TV,Mini bar,Writing table and two chairs with coffee table. Bathroom-Good size with all the basic needs. Breakfast-Was good but after 3 days stated to get bored. Service-Very good,Check inn and out was fast,all the staff is smiling and happy to help. Overall Very good option for mid budget travelers.

Been there to stay for 3 nights with family. First impression was that I could have picked up a better hotel it was more of a business hotel. But my perception changed with their food and service. I checked out on 20th Dec and after coming home I realized that my wife left her wallet in room safe. I called the hotel and they transferred the call to housekeeping head Mr Krishna murthy. He immediately got it checked and informed me that he found the wallet and gave all details. Today he couriered me the wallet. I am impressed. Definitely recommend

As I mentioned about this place. Very very centrally located. Very close to places of interest like Salarjung museum, Charminar,Husseini lake etc. Rooms here are quite spacious and clean. Tv ,tea kettle, AC all in good working condition. Although food here is not at all interesting, rather not tasty at all. But many famous joints like Sarvi ,Paradise , Bahar that serve authentic Hyderabad cuisine is 5 to 15 minutes drive away. So we actually did not mind. Anyway we had a very comfortable stay here .

Hotel is neat and clean and in the heart of the city. Rooms are big and neat and clean the only dis advantage seems to be the proximity to the bus stand where it becomes too noisy Staff is good and service is also good

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Greetings of the Day!!! Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Facilities, Food & other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

nice staff and good room value for money and specially the food also. During check out i think they should have adeqaute staff to do check out . The location is great and all amenities in the room grat stay

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Facilities, Food & other services, definitely will look into the staffing part in reception, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

Stayed for 2 nights recently. Very conveniently located, clean and elegant rooms with all amenities. Breakfast and Dinner were also sufficient with good spread. Efficient Check-in and Check-out process. Value for the money.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Facilities, Food & other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

This is the best 3 star Hotel in Lakdikapul and got awarded by the Telangana State Tourism for the year 2017 as the Best Hotel, smooth check-in, the rooms are fine, the bath room hygienic, round the clock boy services available, besides restaurant, the complimentary south Indian food was very much delicious, the manager and the other staff members very polite further this hotel is idle as there is a newly inaugurated Metro train is adjacent to the Hotel.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Facilities, Food & other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

Was nice to stay at a good price, nice room, nice bed, toiletaries can improve, bell boy reception management to improve efficiency, parking is a mess, service on arrival is weak, poor internet, i asked for non-smoking room and was given 3rd floor but in the morning there was heavy smoke smell in my room and the whole corridor of the floor was full of smoke smell and on complaining the person ast reception that we dont have any non-smoking rooms all are smoking for which I challenged him to come to the floor and see the signs on the floor and all the doors it says its non-smoking so he apologised(this was unprofessional response and I think the name of the person was Vinay). these are improvements, but overall good stay.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and apologize for not meeting your expectations in regards to our Concierge Services, Parking and on Arrival Experience and finally the wrong information given on Non Smoking Rooms, kindly give us an another chance to prove ourselves by serving you better, will definitely look into the above issues and try to overcome ASAP, iwe have already taken corrective measures and informed Mr. Vinay on the same and given one other chance to prove himself, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

The location is really good if you are a tourist. The rooms are well maintained. The restaurant is quite good and even better than some other options outside. The staff is very helpful and service is prompt.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Facilities, Food & other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

The Hotel Rooms are spacious and with great ambience. Breakfast is too good. Enjoyed the stay. Centrally located and cooperative staff. The travel desk mr. Ali is very nice and have made our travel arrangements very comfortable. Thk u Mr. Shirish of Hotel and Mr. Ali of Travel desk for making our stay and journey memorable. All the best and keep it up. Will recommend this to friends and family.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Facilities, Food & other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

On behalf of Rahul Chandra & Gokul Chandra trust , Vishakapatnam, we booked 5 rooms to organize the Book launch "100 years of Telugu literature " at Potti sriramulu Telugu University, Nampally, Hyderabad on November, 5th,2017.,we did early check in at 7 am , staff were courteous and very accommodative. Ambience, House keeping and food , indeed we enjoyed, it was an awesome stay. Later in the day one of the Eminent personality from Telugu Film industry , well known charismatic personality Sri. Gollapudi Maruthi rao garu, joined us , stayed in one of the suits, he was so happy and recollected the olden days, when he stayed in the same hotel many times and recognized the old staff, cherished the old memories.We are indeed thankful to Mr.Jawed Ahmed ,Vice president, Best Weston Ashoka for providing us the best service and this wonderful experience. Looking forward to come back again asap.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Facilities, Food & other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

I had a very pleasant stay at Hotel Best Western Ashoka. My flight reached Hyderabad in wee hours; but I was provided early check-in which avoided inconvenience. The entire hotel staff was very friendly and cordial and it made our stay very memorable. Would definitely stay there again!

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Facilities, Food & other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

Good hotel, good rooms and restaurants, supporting staff, good rental services ,clean hotel rooms and restaurant ,good in Nice and inexpensive with options - 4/5 for that Sleep quality was nice 4/5. Breakfast was expensive and wasn't value for money - so 2/5 - please avoid - you wil have much better and cheaper options outside. Room Quality - 4/5.services , we enjoyed a lot here ,

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Facilities, Food & other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

Booked a single night and location is right on main road but the hotel is very noisy with lot of bookings from tour operators. You will find the lobby, hallways all the time bustling with people chatting up in loud tones with the staff looking the other way. Rooms however are spacious and good. Strictly a budget option.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and ensure that the said points will be taken care, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

Good Location Best Rate Value for money Awesome food Friendly staff The Chef went way out towards veg demands Reception is proactive Each and everyone we interacted with was kind and professional in their services. One of the best holidays ever had. Unforgettable memories. They have the best of the team management

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Facilities, Food & other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

During stayed at hotel experience had good except sound problem beside road side rooms specifically during at night. We have taken two rooms. Rooms were quite good and cleaned regularly during our stay.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us, we also look into the issues mentioned such as Noise for rooms facing the Road, we ensure that the same is forwarded to the management to take some necessary action on the same, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

When did I stay : Feb 2017. Duration - 1 day. Good decent standard hotel for an upper middle class family and above type stay. Location - I can't comment - As I don't know much about Hyderabad - but it wasn't too far away . So 3/5 based on my experience. What I liked - Yes - it was a decent bar - Nice and inexpensive with options - 4/5 for that Sleep quality was nice 4/5. Breakfast was expensive and wasn't value for money - so 2/5 - please avoid - you wil have much better and cheaper options outside. Room Quality - 4/5.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us, we also look into the issues mentioned such as Bar experience & Quality of Sleep, we ensure that proper training will be given to the concerned staff and request you to give us a chance to serve you better, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

the title seems very appropriate. from the check in i had to ask them to set right this and that. we booked this place online after we got a reference from a colleague , it was nearest to our work place in hyderabad. as we needed the room for 5 days the manager gave a discount and we went ahead and booked. there was a royal innova pick up from the airport. after check in realised that the bed linen was dirty, bathroom door was creeky, and wash basin was leaking. all this was set right after repeated asking and calling the front office staff, i am sory to have forgotten the names of a few who were really helpful, one person helped me find a homeo pharmacy nearby. another front office staff helped me find an auto for my shopping purposes. language seemed to be a problem at times. throughout our stay i didnt know if telugu, hindi or english was the language all the staff knew. when i spoke hindi i got a telugu reply. it was all right and funny too. food is nothing much to talk about. the buffet breakfast is monotonous . there was no pessarattu on the first day of our stay and the manager made sure it was there on day 3. so kind of him. sambar and rasam was made of green chillies. taste needs vast improvement. the guests are very noisy. all through the night there seemed to be check in and check out, loud music was played in the floor looby , the doors of the rooms were kept open and the room inmates were dnacing away to glory. the front office did nothing to mend this. it was a nuisance on 3 days of our stay. one day upon our request the room opposite to ours switched of the music and shut their doors after making a scene. this i understand is a common feature in this hotel which has not been rectified. this hotel claims to be 3 star but alas a lot needs improvement. on our way back to the airport we had booked the cab from the hotel and agreed to a innova as we had much luggage. the travel desk made did not arrange the said cab and instead gave a swift. we demanded a refund which they flatly refused and we were late to the airport. this travel desk also is supposed to be a recurrentproblem. if u dont use thir services during your stay they seem to create trouble during check out.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and apologize for not meeting your expectations in regards to Dirty Linen, Bathroom Door sound & the noise and music of the other group stayed with us during your stay , kindly give us an another chance to prove ourselves by serving you better, will definitely look into the above issues and try to overcome ASAP, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

Great Place for a short business trip, Suresh the concierge staff was really helpful and had a big smile on his face,the noisy lobby was an irritation,except that good breakfast spread and excellent front office service was worth mention

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Facilities & other services especially mentioning our Concierge Services rendered by Mr. Suresh, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

Amazing stay with delicious food and services. Must stay place with family during visit to Hyderabad. Room cleanliness and services are amazing. Staff and management are polite and very helpful. Must stay...

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Facilities, Food & other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

good hotel, at right location, centrally located to move around easily. they have to improve front office staff behavior. buffet break fast and dinner is average , ok value for money. and again any thing you order for example egg omlet, it will never come.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us, we also look into the issues mentioned such as Front Office Staff behaviour and also regarding the Room Service order, we ensure that proper training will be given to the concerned staff and request you to give us a chance to serve you better, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

Not the best experience, there are better properties who all willing to be customer support friendly than money centric I have already raised my complaint to hotel reception and make my trip regarding my refund but denied any help from hotel staff Absolutely pathetic

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and apologize for not meeting your expectations in regards to Staff courtesy, kindly give us an another chance to prove ourselves by serving you better, will definitely look into the above issues and try to overcome ASAP, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

First of all, wrong room was allotted. After repeated request, as per the booking room was provided with lot of time. I have to make request four to five times for providing room as per the booking. Minimum facilities in suit was there.

One of the best hotels at present in Hyderabad. Besides being centrally located it has a homely feeling to it and makes one feel safe and relaxed. The in house restaurant has buffet which is exceptionally sumptuous. The staff at the hotel including the servers at the restaurant, the front desk, as well as Mr. Karim at the Travel Desk go out of their way to make your stay a memorable one. Rightly is Best Western Ashoka immensely popular among people. We hardly had any problem in either checking or checking out. A small miscommunication pertaining to bill amount was also solved immediately and the extra money paid by us due to some confusion was funded back to us at the checkout without even a question being asked. Something unheard of in today's hotels. We would definitely be going back to this hotel very soon during our next trip to Hyderabad.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Facilities, Location & Staff behaviour, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

Very responsible, friendly staff. Good interiors and spacious room. Restaurant is very small, management should look to increase the size as it is congested during breakfast time. Parking and other facilities are better.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Facilities, Interiors, Staff & other services, we are pleased to inform you that our management is in the lookout to renovate the restaurant very shortly, hence the same will be taken care your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

comfortable , nice room, ambience. only one issue fish ordered was not upto the mark. moreover the person who came to collect was informed and shown that fish was left out but the french fries cosumed.No courtesy on revert

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Room & Ambience, also we apologize for the staff behaviour and ensure that proper training will be given to the staff and request you to give us an opportunity once again to serve you better, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

good facilities and everything is very clean and furniture is good. Good lighting and ventilation. I really satisfied with facilities but i felt price is little bit high. I was upset because charged fo mini bar

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Facilities, Cleanliness & other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

Problem with TV and called room service, they haven't responded on this issue. Overall maintenance is just ok, should call housekeeping for toiletries. Rooms are not soundproof, you will get sound when anyone walks through the corridor.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and apologize for not meeting your expectations in regards to TV Problem & Room Service issues, kindly give us an another chance to prove ourselves by serving you better, will definitely look into the above issues and try to overcome ASAP, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843.

This hotel is located in high traffic zone lakdikapul in Hyderabad. Wifi was not working properly. Room cleanliness, food quality, staff behaviour ,etc are excellent. I got good deal through makemytrip.com

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Room Cleaniliness, Staff beaviour, Food quality and Location, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

It was a Family trip, the hotel was nice and the rooms neat. The A/C worked perfect :) The Hotel is located in the centre of Hyderabad. The food there was also good, it was a buffet and everyday different dishes, we definitely ate too much. The staff very friendly and helpful. In general for a short stay in Hyderabad, I can recommend this hotel - thumbs up!!!

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Hotel and Staff services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

Inspite of the rude encounter with the staff, I am giving 3 stars just for the fact that the stay was all right. We had made a booking.com reservation (For 3 rooms) and we have mentioned that we would need the room by morning itself as they followed 12 noon check-in (for online reservations). When we arrived there, we were asked to pay a fee of Rs. 1500 for early check in - I don't have complaints of them asking us to pay early check in fee - That's the management rules - Fair enough. But I would argue that the fee of Rs. 1500 was ridiculously high for a Rs. 2500 room (for just 2 hours of early check-in). And then the case of a very rude front office personnel who told me that "I should know that the rooms are available only by 1 pm since you booked through booking.com". But the mail from booking.com mentioned 12 noon check-in time. Eventually, we got one room after the mentioned time only. Since we had reserved 3 rooms already for 4 days (Which was chargeable had we cancelled at that point of time), the staff and the manager on duty thought it's safe for them to be downright rude & conduct dismissive behaviour. Apart from that, it's bang on the main road, so transport won't be an issue. There are smaller eateries nearby. Housekeeping staff keeps forgetting to replace everything (Sometimes they miss a towel, or at times the shampoo) and their room service employees (one or two) are a little intrusive. The food quality is okay - Nothing great but they delivered hot food, so plus 1 for that! Their room service staff is very polite and prompt! Absolutely no complaints there. Highly disappointed with their "hospitality" inspite of a huge billing.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and apologize for not meeting your expectations in regards to Staff courtesy and will also look into the early check in issues, kindly give us an another chance to prove ourselves by serving you better, will definitely look into the above issues and try to overcome ASAP, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

Hotel is centrally located and rooms are spacious. Room was almost what its shown in photos but 2 important things that photograph can't depict is NOISE & STINK. Bathroom though neat and clean, stinks like one big open drainage. We checked in on Friday & checked out on Sunday. Immediately after the check-in we noticed stains on bed sheet & it was replaced promptly. Friday night I realized that there was lot of honking & traffic noise due to hotels proximity with main road, but I didn't bother much as we slept late that night and due to heavy rains that night traffic had reduced by the time we retired for the day. My plan was to start early morning on Sunday to drive back to Bangalore, Saturday night I wanted to sleep early. But around 9PM LOUD MUSIC started from the nearby building, which I guess was having a DJ night. Sound was so loud & clear as if it was being played in the same room. I complained to reception about the same, they assured prompt action and a call back in 2 mins. After waiting for 15mins patiently I again called the reception and the response was music has been switched off, which obviously wasn't. So again 2 mins were requested by receptionist. Again after waiting for another 10 mins I called and asked for manager to escalate the matter, again I was assured corrective action in few mins, but this time I walked down to reception to have a word with him and asked him to change my room if they can't resolve the problem. Managers response was, we are completely sold out for the day but i've complained to the nearby hotel about loud noise and matters would be sorted in another 30 mins. I was like WTH, why should I wait for someone Else's party to get over for me to sleep in a so called PREMIUM room that i paid for. This time Manger assured that he will go out and talk to the neighboring pub/disc management and get it switched off, this time music did stop for few minutes and by the time i was in bed it again started with even louder volume. By now I had lost my cool and I called the reception again and blasted the manager, then I walked down again to talk to their GM. Manager was not available at reception as he had gone to hotel next door to get the music switched off and receptionist wasn't ready to give me the number of GM nor he was ready to connect me with GM from reception phone. I literally shouted on him but that was of no use as he wasn't ready to budge, he connected me to manager again who claimed to have sorted out the problem. By this time it was already 10:30 PM and I'm not sure whether his efforts resolved it or their party was already over. I booked this hotel as it was MMTASSURED hotel and my past experience with both MMT & Best Western in another location had been good, but when I tried to reach MMT 24x7 hotline number it never got connected not even once in 45 mins of trial. With such a worst experience I won't recommend this hotel to anyone, now I'm even skeptical about my upcoming MMTASSURED bookings as MMT won't be reachable when you need them the most.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and apologize for not meeting your expectations in regards to Noise, Stinking Smell and stains on the sheets in the rooms and especially the DJ in the next Hotel, as we cannot restrict the neighbouring Hotels on the same still we will plan to do something to avoid disturbance for our Guests, kindly give us an another chance to prove ourselves by serving you better, will definitely look into the above issues and try to overcome ASAP, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

I called up the reception for vacating. He asked me to come down. Since the card slot for power was not serving its purpose(which we've already reported) I carried it along with me after locking the door. I clearly communicated that one more guest is in the room getting ready and I wanted to clear the bills(so that we can save some time commuting to airport). Despite of this, some one from room service got into the room without notice. This was an embarrassing situation for my fellow traveler.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and apologize for not meeting your expectations in regards to Key issue we also would like to inform you that after we receive the Check out information we inform the House Keeping to check the Minibar immediately may be that is the reason the person might have entered the room we are really sorry for the same, kindly give us an another chance to prove ourselves by serving you better, will definitely look into the above issues and try to overcome ASAP, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

We booked the hotel not actually knowing the area too well, but we made a great choice. The hotel during our stay was a little noisy because just outside will be the Ladikapul Metro stop and was in full construction mode. So in the future you will have all the city at your doorstep not having to negotiate your life away with an auto-rickshaw or Uber'ing it around! How great will that be! The staff are really cool and friendly, the rooms are better than we expected, our safe was broke when we arrived and it was replaced almost instantly!! No hiding the fact that it is a business hotel but it seems the staff wanted us to be more welcomed and made to feel comfortable than the business types (not high level business - think sales people) The restaurant is really good value and the staff are really attentive and helpful. Take good note of this becuase there are more expensive Hotels nearby that have maybe a better breakfast but the bars and Dinners much more expensive for the same quality. The only difference is the poshness of the staff and the overall room quality. You will not go wrong being here if you want a clean comfortable room with much more affordable food and drink, the chef was really good. WIth what will be a great transport link in the near future. Worth the money 100% but do not expect 5* and luxury. Just very clean and comfortable.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Hotel as a good place to stay & the Quality of Food and other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

Awesome place to stay. Very near to Birla Mandir. Rooms are very good and well maintained. Meal buffet was also nice. Though cost wise on a higher side. Items were good in the breakfast. Overall, had a very pleasant experience.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Hotel as an awesome place to stay & the Quality of Food, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

Been here only for the food and its really good. Try the Chicken Biryani or Mutton Biryani along with starters. Location is really good and really close to the railway station and the bus stand. Lots of sight-seeing places are nearby. Accessible by public transportation. Old hotel renovated now.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our quality of food and services, also will check on the A/C part and ensure the same is rectified ASAP, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843.

renovated hotel as its one of the oldest hotel in Hyderabad , restaurant is also good one all renovated but still need to upgrade to the current ! interiors are ok and service is also good as well as food state !

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

My stay in this property was very short, late night check in & early morning checkout. Located in residential area, Rooms size is too small. Lighting in the Room and Toilet were dull and should be changed, specially in the toilet. The W.C wasn't cleaned properly. The health faucet in the toilet may scare you as it's moves automatically but I guess it needs the technician attention immediately. Since I had to leave in the morning, I did not complained about Air-condition. It's not chilling at all and got disturbed with the air noise whole of the night. For me this property is just not maintained well. The spread of breakfast was also looks to be simple. I hope that the management will look into the maintenance part quickly.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and apologize on behalf of our entire staff for not meeting your expectations, kindly give us an another chance to serve you better, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

These guys are not professional. Rooms are ok but furniture is old and bad. Bathrooms leak. As managers are not good, son is the training of staff... They do not have basic atticates. Breakfast is not great. Lack of hospitality, care. They do not care for guests, they don't react even on complaints.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and apologize for not meeting your expectations in regards to maintenance issues in the rooms and staff Courtesy, kindly give us an another chance to prove ourselves by serving you better, will definitely look into the above issues and try to overcome ASAP, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

I Stayed at the hotel for 9 days,The property is located at very good area,the hotel staffs are equally courteous and professional,Had a bit problem with the room A/C but over all it was good.The buffet food is equally good and of choices,I would like to thank entire hotel staff for the homely stay they have provided. Firdos from FO and HK supervisor 1st floor equally assisted me a lot.Thanks once Again

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Location & Staff, also will check on the A/C part and ensure the same is rectified ASAP, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

Its location is centralized with great ambiance ,rooms were clean and neat, well organized,staff courteous and helpful,food palatable and tasty. A well organized business hotel with value to money. Breakfast spread is worth eating.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Location, Ambience, Cleanliness, Food Quality & Staff, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

Hotel was located in mid of the city with acceptability to places of interest like Birla mandir, Hussai sagar lake (Tangband). Rooms are good except the hallway where cigarette smell is coming. When we asked for change of room, they refused to change and placed no smoking sign in hallway. First day of sign. no smoking smell was there but it was there from second day. Complimentary breakfast was good but they didn't provide omelette and dosa when we asked within time. Buffet Dinner and room service was decent. Finally, a good hotel located at mid of city if they correct the mentioned problems.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us, will definitely look into the smoking smell in the corridor and ensure that it will not repeat again and also will check on the service part in the coffee shop, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

Good hospitality, food nd services.Interior was also good. Nice location nd easily reachable. Rooms are goods nd well decorated. Everything is present in the room as per the general requirement. Clean environment.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us, will definitely look into the improvement of our GYM equipment, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

Good. Food is brilliant. Buffet are elaborate and decently priced. Rooms are comfortable, clean. Staff & management of hotel are excellent. Location is brilliant. Easily accessible to other parts of the city

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Food, Rooms, Location & Staff, will definitely look into the improvement of our GYM equipment, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

A value for money property. Excellent ambiance and good location. Staff's are polite and excellent. Rooms are very nice and furnished very well. Overall feel like at home. The services provided by the hotel is mind blowing.

I stayed one night in the month of feb-2017.Very good hotel for stay. Tariff is reasonable. Gym is good. Friendly staff. Fast service. prime Location and located heart of the city.Complementary Buffet Breakfast. Godd dining.Walkable distance to Birla mandir.

Awesome hotel very good rooms tasty food in layman language Heaven of Hyderabad A must stay hotel if your ever plan a visit to Hyderabad the city of Biryani A good staff at travel desk to help you to travel around the city

I stayed in the hotel for 3 nights. When I first checked in, the room I was given had a musty odor, and the floor in the room looked all broken and old. I was quite taken aback, especially with the strong, stale, musty odor in the room. I immediately went and complained to the front desk by phone. The front desk sends a housekeeping boy with a perfume bottle. A perfume cannot fix the musty old smell in this room. I took the lift downstairs, went to the front desk, and asked for a better room. The front desk personnel then took me to another room - what a difference. This was a spacious room, with a nice floor. The bathroom looked like it just went through a renovation - the sink looked stylish and contemporary, the walls had nice tiles, and the shower unit looked new. I wondered - why wasn't I given this decent room the first time around? The complimentary breakfast buffet was excellent. The masala omelette was nicely done. The variety and quantity of fresh fruits was impressive. Items such such puri and bhaji, upma etc were tasty. The quality of service during the morning buffet breakfast is erratic. One one day, the staff was receptive, paid attention, asked me what I wanted, and served accordingly. The next day, the staff members were indifferent and didn't care at all for my presence That was surprising considering it was quite early in the morning, and I was the first customer in the restaurant at 8 am. I had to get up, go to them, and ask them for service. The flasks with the premade tea and coffee are not labeled. So you end up pouring one hot beverage, and if it is not what you want, you try pouring the other hot beverage for yourself in a different cup, The restaurant management should put proper labels on the flasks to indicate tea and coffee - the trial-and-error approach is wasteful. Lakdikapul is a central location, and the sounds of traffic are heard in room. You can close the windows, to cut down a bit on the sound of the traffic. It was very easy to get an Ola cab to go places. Overall, the location is great - easy to get around in the city and get things done. This is a decent 3 star hotel that is good value for the price that you pay. Had it not been for the musty room and the erratic service in the dining room, I would have given this hotel a better rating.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Mam, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us, we ensure that the rooms will be checked for the musty odour in the room and also the service rendered in our coffee shop at the time of your breakfast, we look forward for your next visit to serve you better, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

House keeping very good service he given such nice stay am very happy to staying specialy thank to prashanth because is take care verry well and speak verry good rekha she is doing clean very good am happy to staying

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from Best Western Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Housekeeping Services and couple of our staff, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

House keeping given good service prashanth take care very well And Naga Raju is doing cleaning very good I want came next time also very good service and room service is very good such a nice hotel am happy to staying at the room

Overall it was ok. However service was not satisfactory for breakfast..Room were clean and neat.Location is very good.They need to focus on their services.The quality of food was good.We were not provided door key and it took quite a while when we were allowed to checkin.

Hotel staff were responsive except at the reception. Hotel is near to lakdikaphool railway station, I booked the hotel for an appointment at US embassy. There are very nice hangouts outside the hotel please try

We had booked the conference room for a meeting. It was followed by dinner. The hall is spacious and facilities were good. Dinner was also good. Ambiance was nice. Service is good. Support staff were helpful.

This is an old property situated at the corner of Lakdi-ki-Pool. The service & the food are good & having varieties. Breakfast also having good range of variety. The room decor needs a revamping as the fittings have become old.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Food & Service, we also ensure that the Bar Sitting arrangement will be looked into, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

As in concern about room, very spacious and bed was also comfortable and very clean environment. Only I would like to say that in bar, arrangement of sitting should change accordingly and there should be family lounge also to sit

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our Spacious Rooms, Bed, and the environment, we also ensure that the Bar Sitting arrangement will be looked into, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

The Hotel is centrally located. Traveler can visit Hussain Sagar, Birla Temple at ease. The hotel has buffet lunch and dinner facilities. Lot of eateries nearby. The room I got was very neat and clean. It was in the 3rd floor. If you are a fitness lover, then the hotel has a decent Gym. Free Car parking available.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

It is a nice place to stay with very good service. The rooms are clean and comfortable. Centrally located and accessible. I was booked there by my client and as per them the cost was very economical. Staff was pleasing and food was also good. We were three people and after this experience we have decided to stay in this hotel for our next trip to Hyderabad.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating the Cleanliness, Location & other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

Very clean comfortable hotel Nice place,good price great location Highly recommended. a very pleasant well located and appointed hotel with friendly , helpful front of house staff , that nothing was a problem for. The hotel is very modern looking and is of a high standard , I could not pick fault with anything , the rooms, lobby, reception were all kept in a clean and welcoming way,breakfast was a delight

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating the helpfulness of the Staff, ambience & other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

We stayed there for 3 nights. Cost of stay very economical. The hotel is centrally located.The room had very good ambience, no noise from anywhere, mini bar was good and the bathroom was even better. Everything was neat and clean. The buffet breakfast had lot of variety and staff was courteous. The housekeeping staff was little not upto the mark though. They had problems with giving complimentary water bottles which were very small even when I offered to pay for them. They messed up the laundry too.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating our services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

I felt like home.. Everything was in order, staff was friendly and professional... Great ambience, economical and comfortable. Would be great to visit again and recommend others to visit the hotel.. Kuddos

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating the helpfulness of the Staff, ambience & other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

Everything is fine there.Buffet lunch is also good with reasonably priced at Rs. 350 per person, However they charge more than double as printed on MRP for items such as water bottles. This is really bad thing there

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating the services, also will look into the issue of of the water bottles and will change the same on an immediate basis, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

The hotel is centrally located with good maintenance.The food is quite good enough.The Front staff is good .Only the inconvenience is not allowing Early check-in or check out The charge for early check in or check out is little bit high.Else all the things are good enough for all family travelers.The WiFi access is so bad

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating the helpfulness of the Staff, Cleanliness & other services, also will look into the issues of Early check in and Late check out, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

Stayed at Best Western Ashok on a recent trip to Hyderabad. This is a good hotel, rooms are well appointed and the service is good too. Breakfast is good, and they have variety. The front-desk does get choked in the morning, too many people checking out, and the two front office staffers were struggling big time. Getting a confirmation from house-keeping, on the state of the room, and mini-bar consumption seemed to be the issue. Centrally located, so easy commute to most parts of the city. Good budget option.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Mam, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating the Rooms & other services, we will look into the said issue of check out and will rectify the same, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

this was my first time in the city. Wasnt sure what to expect from the hotel service. but this hotel made my stay so pleasant. the location is quite nice. the cleanliness is beyond expectations. very sweet spoken staff too.And i got a good deal too. So all and all a nice experience.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Mam, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating the helpfulness of the Staff, Cleanliness & other services, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

Good for budget travel. With the Metro station work; currently a messy affair but yes you would not feel the pinch as the hotel makes sure it does not get on to you. Staff have been very helpful and yes a secured place.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating the helpfulness of the Staff & as a secured place, and would thank you for feedback, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

The most lousy hotel I ever stayed (stayed in almost 100 countries). Reasons No considerations for water conservation. Tap in room leaking for want of washers? Drains choked. When we didn't like the place hotel refused to pay our advance back. Trapped? No essentials in room (soap, coffee sachets), restaurant (glasses for juice, bowls for serials missing conspicuously). The list is endless. The lady at reception was very courteous and sympathetic. My only reason for review is traveller take informed decision. Narendr mathur 10th to 13th may, 2017

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we apologize for not meeting your expectations in terms of Leakage of water, Drain Choking, Room Amenities & also the necessary glasses and bowls at the time of Breakfast in this regard we definitely promise you that on an immediate basis we look into this issue and take necessary action, when we received your complaint and informed you that we will upgrade also approached you on the same day that we will upgrade your room to a Suite Room which is not accepted from your end and the same day evening our EHK came to your Room but you are not interested in talking and asked our Vice President to call you as he tried calling you unfortunately you have not answered the call, however our Vice President wants to talk to you on your concerns and would like to reiterate that this could be one odd incident and not a reflection of our services, would thank you for feedback. Your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91- 9666667843. Sincerely, Sirish Front Office Manager

Hotel is located in the heart of city. Clean and spacious rooms, neat and clean washrooms and well maintained. Staffs were helpful and professional. Breakfast was really awesome but little costly. Parking space for car is available. Speed of wifi was also good. Overall a nice stay.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and describing as a Nice Hotel & the Location, and would thank you for feedback, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

Centrally located, very cleanly maintained... At value prize...... Good food.... Will suggest my friends.... Got at value prize from make my trip...... Will visit again.... And never felt lyk being in summer when in hotel.....

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating as an amazing stay, and would thank you for feedback, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

Very good value for money hotel. Rooms and bathroom is very clean. Reasonably good service and excellent location. Not very noisy even though it is at Lakdikapuhl since it is off the main road. This is my preferred stay when ever I visit Hyderabad. The buffet breakfast is also reasonably good.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating as the best hotel, and would thank you for feedback, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

good hotel to stay and good location friendly staff and excellent breakfast .wi-fi was excellent.24hrs food availability.managers and gm was very personable ,polite&helpful.Smile from all the team Standard on service Inelegant hotel Every thing on it's place.i am happy for special care.i'll come back after few days.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating as the best hotel, and would thank you for feedback, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

Hotel is not giving free break fast to their regular customer thaugh I am regular visitor through Yatra.com. This time they have cheated by rejecting to give free Break fast. Be careful before booking of the hotel room by any Yatra or Make my trip or trip advisor with dicount offer and what rate they calculate at the time of booking and offering.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us, iin regards to the issue of Breakfast the Hotel is providing options to the guest's who do not want to have breakfast as their departure is early in the morning for those guests an option is provided as Room only basis where the selling rate will be less than the room rate with breakfast, the Hotel did not cheated you the voucher clearly has the Room plan, hence the same is informed, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

You should confirm before booking the room for the free avaialbles of Breakfast and wifi.Thaugh I am regular visiting to this hotel. Room was good, Facitity is good. Only to check before booking of the hotel room online so Hotel should not cheat for the booking discount and what other facilities are not given by the hotel management.

HotelAshoka, Front Office Manager at Best Western Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us, iin regards to the issue of Breakfast the Hotel is providing options to the guest's who do not want to have breakfast as their departure is early in the morning for those guests an option is provided as Room only basis where the selling rate will be less than the room rate with breakfast, the Hotel did not cheated you the voucher clearly has the Room plan, hence the same is informed, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

This is my favourite hotel in Hyderabad. I have been staying here since three years whenever I come to Hyderabad. It's beautifully built and professionally managed, located at city heart. Staff is cooperative and food is delicious. It's a very comfortable stay there.

HotelAshoka, Front Office Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating as the best hotel, conveniently located, and would thank you for feedback, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

I had booked this hotel through MMT and must say that the overall experience was ok. The hotel is in an ideal location and has good parking facility. Service was good, food was great. Rooms were spacious, neat and clean. Bathroom and linens were neat & clean. The only issue was the restaurant. While the food was good, looks like they had shortage of staff as they were taking a long time to service and clear the tables. Secondly the check out took a long time and you may want to budget some extra time for this activity. Rest was ok.

HotelAshoka, Front Office Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we apologize for not meeting your expectations in terms of Late Check out and also failing in providing the services at our Restaurant, and would like to reiterate that this could be one odd incident and not a reflection of our services, would thank you for feedback. Your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91- 9666667843. Sincerely, Sirish Front Office Manager

They did not replace the sheets or toiletries even the soaps.they put the used towels again in my room.consumables did not replaced.even when u call bell boy it will take minimum 30 mints to respond.very poor service.

HotelAshoka, Front Office Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we apologize for not meeting your expectations in terms of trained & polite housekeeping staff and also failing in providing the concierge services, and would like to reiterate that this could be one odd incident and not a reflection of our services, would thank you for feedback. Your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91- 9666667843. Sincerely, Sirish Front Office Manager

Good location,clean comfortable rooms,excellent house keeping staff are plus Points of the hotel. Wifi service is very poor and require immediate response.Reception staff is too slow for present day speed.

HotelAshoka, Front Office Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for meeting your expectations in terms of services provided, we also look into the delay happened at our front desk and update the staff to render their utmost services and would like to reiterate that this could be one odd incident and not a reflection of our services, would thank you for feedback. Your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

As old customer to this hotel, again I was there ,because of Good location and enough parking and best service from the staff. Special thanks to Mr. Chennaiyya ( Room service) Vegetarian food lovers will definately enjoy the restarent in the hotel.

HotelAshoka, Front Office Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay,wherein you appreciated on location, good food, Service and parking. Your satisfaction is important to us and we will be using this feedback you gave, to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sirish Front Office Manager

A best hospitality option with affordable tariff suited for family or business both, although location outskirts look terrible but the inside property experience is best in class. Choice of food at breakfast will be enough to satisfy your taste buds.

HotelAshoka, Front Office Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back on your stay with us and appreciating as the best hotel, affordable price, conveniently located,well decorated & large rooms,best housekeeping team, and would thank you for feedback, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-9666667843. Sincerely, Sirish Front Office Manager

rooms are good, big in size... but that's all... rest everything is very average... 1. no early check in. extra charges for that.. 2. front office staff is very rude, untrained... 3. breakfast lacks variety... very repetitive menu.. 4. location is convenient but very noisy 5. travel desk is very average..

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team we apologise for not meeting your expectations in terms of people and services, and would like to reiterate that this could be one odd incident and not a reflection of our services. would thank you for feedback, and your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Regarding early checkin, we have a policy of early checkin upon request, and we have been offering this facility for most of our guests and they do request on the same. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

Descent room, great location with easy accessibility to tourist places and city. Very bad front desk and poor service! Easy cabs and auto availability as it is in the city. Do not order food at hotel.. Really bad food quality.

Had been there for a 2 day stay with family.this is my life's worst ever stay till now ,I thought never I should give up mentioning a review even if few days late. 1)first at the reception,cant even explain what are facilities available even after asking for 3rd time,.when they are very clear about tariff why cant they help with facilities they provide even after asking like about wifi breakfast,lunch??it implies like they try to save on that but how much ? 2)OMG,the bathroom .,broken door lock,stinking,unsightly commodes and drain pipes.forget about star appeal ,its far far inferior to normal any average hotel maintainance. 3)the food cant help saying omg again so stale and cold from breakfast to so called buffet dinner.

hotel location is at a very central point. Lot of site seeing points nearby and importantly you can get Ola cabs, Redcabs & autos easily from this location. Please do not opt cab service from Hotel as they are very much costly & unprofessional. Hotel staff & food quality is amazing. Room service is prompt & rooms are well maintained.

The hotel is quite good value for money. Has good accessibility and the rooms are decent. Cleanliness of furniture in the could be better. The toiletries are just OK. Service is good. Room service was OK.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay,centrally located, value for money, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

Hotel located beside a very busy road, as such it was easily accessible. Hotel looked great and very clean. they took over half an hour to check us in, repeatedly telling the room will be alloted very soon. The room looked great and comfortable. The wifi services were horrible. Fooding is not worth mentioning. the tea and coffee sachets provided in the room had already passed their expiry date.Hotels better than this and at the same rate are available. Lots need to done.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the Hotel,comfortable and great rooms, and your satisfaction is important to us we will be using the feedback you gave us on the pre-arrival satisfaction during checkin, wifi services, coffee tea sachets in the room and food, will ensure is corrected and will provide much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

Great hotel clean and comfortable staff very friendly most speak very good English they staff was always readyto help loved the big open spaced lobby with comfortable sofas and free newspapers excellent food very reasonable priced.near shops and places of interest

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay,centrally, open spaced lobby with lots of comforts, reasonably priced and excellent food, english speaking friendly staff, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

This hotel is too close to a major intersection and even in the late hours of the night (or early hours of the morning), there is too much of noise from the road - trucks blaring their horns are the worst, specially at 5am. The rooms are comfortable and staff is a tad slow (if you get stuck, call up the General Manager Mr. Ramana Rao at +918499862225 and he will help you out).

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us on the noise pollution, will take adequate measures,and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

Booked using Go ibibo , Response was very good . very well designed interiors . Loved the breakfast here . I was here only for night . I felt there were less staff at the hotel . Over all a good place to stay . I am sure Best Western Ashoka can make it better .

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

The hotel is centrally located so all local attractions are near by. We wanted to check out on same day and hotel management allowed us early checkin. There was some confusion at reception regarding it but after some time it got sorted. Rooms were specious and clean. Complimentary breakfast was good. They have provided many south/ North Indian dish options. check out was also quick. Staff was helpful. I will say it's nice place to stay but advise folks to confirm early check in in advance to avoid last minute confusion!

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay,centrally located, business centre, friendly staff, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

Our check in time was 12 pm. But due to early flight we reached at 10 am. Early check in wasn't available hence we kept our luggage n decided to go around the city. We were told rooms are in cleaning process and would be ready only at 12. We had booked 2 rooms. We returned at 2 pm and we were told to wait in reception. We smelt something fishy.on nudging the reception staff which is rude , they finally accepted rooms are still not ready and would allot us only one room. I had senior citizens travelling and after a tiring early flight one doesnt want to face this horror. Well this was only the start. They took half an hour to allot me one room. Other room was alloted only at 3.30. The reception guy hands me a card n says room no 221 n card showed the same no. Upon going to the room it dint open. I asked the cleaning staff to open it gor me only to find the room wasnt vacated yet. Then when i complain the reception , he says the room alotted is 212.!!!bedshhets were stained which clearly showed they werent changed.More horror followed. Please avoid at all costs!!! Dont spoil the first day of your trip by booking this hotel like i did!!!

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would appolozise for the unpleasant stay with us and thank you for the feed back given, your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

Very good value for money. Centrally located, free use of business centre, the staff was very friendly (allowed us late check in & out when requested). The breakfast is minimalistic and conveniently located next to the lobby. Please note that the hotel generally runs at a high occupancy rate so please expect to wait for your room if your turn up before the check in time of 12PM.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay,centrally located, business centre, friendly staff, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

Location is good. Centrally located in main city. Rooms are spacious and clean.Ambiance is good.Well maintained Professionally well managed.Staff is helpful and well behaved.Food is good and have plenty of options.Centrally from all main places of Hyderabad.I would certainly visit this again

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, centralized location, professional and helpful staff, good food,spacious and clean rooms and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

Rooms are clean and large.The aminities are good as per the cost..The area of this hotel is very near to popular locations in hydrabad.The breakfast is below average.The only negative point is bed is not comfortable.Bed is little hard so you cant sleep well.But you cant get this type of room and aminities at such a low cost.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the "breakfast" and the "comfortable bed" during your stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

Our school had taken us for a trip to Hyderabad from 19th December to 22nd December. We had to stay with 4 people in one room. We were in room number 219. There was an extra bedding for one person. An extra blanket was provided with it. One of us fell sick and was feeling too cold. So we gave the blanket given with the extra bedding to him. So when someone from the hotel staff came to give the complementary water bottles (which were not sealed and we checked that later), we asked him to give us one more blanket to which he refused saying that there are no extra blankets. Also, the hand shower in our bathroom was not working. Please see to it and give sealed complementary water bottles.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

In room dining had posted bills in our rooms . However we had to fight and got all reversed . Reception was slow too . Wi Fi was good . Break fast was pretty ordinary . They must have some experienced staff in restaurant , reception etc .

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

Stayed for a few hours during a business trip. Checked in early in the morning. Though the hotel offer 24 hrs check-in check-out, that seems to be only for bookings done directly with the hotel. Since I had booked through MakeMyTrip, check-in check-out was 12 noon to 12 noon. I didn't mind the rooms were available on MMT for under Rs 8,00. That was a steal! The hotel staff was kind enough to allow me an early check-in after I assured I was checking out the same day. Large, spacious and neat rooms. Complimentary breakfast was available and food was good.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

Nice Hotel, Approachable to main government offices. Staff hospitality good. Ready to extend assistance. Two main issues which the hotel management to take care, will add on the positive feedback. First is Wi fi connectivity. In three days, I changed rooms two times but connectivity very poor. Management should invest on some upgradation of same, if required..Second is Cost of Water . They provide two small water bottle complimentary each day. For more requirement, we have to pay with taxes. I understand, its not justified & management to re-think on this small issue.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

Huge car parking, large rooms, noisy air conditioners, outdated furniture, average quality bed, torn towels, very very spicy food, empty liquor bottles outside all rooms along the corridors, noisy but friendly people all but priced a bit high. Choice is yours ! I wont choose again.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would apologise and thank you for the feed back given on the air conditioners,furniture, quality of bed, towels, food, liquor bottles,people, during your stay with us. Your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Please do consider staying with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

our experience of stay on 31/1/16 in this hotel, Check in fast and smooth.We were early and our room was not ready but hotel gave us another room as make shift. Suite room was large,spacious,neat and clean.Bed king size was comfortable.enough toiletries were provided in toilet.not enough light in bathroom for shave. No view from room and sleep quality was not very good. Complimentary breakfast was good.enough spread and tasty. Hotel serves Thali in lunch,reasonably priced and serve 5-6 dishes.Soup served was very hot and tasty. Hotel extended our stay by 3 hrs on request and check out was without any hassle A good experience and shall stay again,in fact already booked for next visit.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

We booked this hotel as we got a good offer on the net. This property is centrally located with most of the tourist places accessible by auto or by foot. Very near to Birla Mandir, NTR Gardens etc. The staff were very helpful & courteous. The rooms were spacious & comfortable. The breakfast was adequate. Overall a nice experience & would love to stay with them again.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

I recently been there, Location of hotel is good. One can find all famous locations easily accessible. Rooms are good. Breakfasts buffet is very good. Note: Hotel charge extra for early check-in n check out if u booked online

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

Brief experience in India seems to be that very few hotels get the basics right - which are a high standard of room cleanliness and a good clean properly working bathroom. This one does. We moved on to another hotel (unfortunately) that was supposedly more stars and looked great - but in fact was considerably inferior in these basics. If I'm in Hyderabad again I would certainly choose this hotel again.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

Best western is a good hotel... The service and rooms are good.. It's in the heart of the city and all famous places are quite accessible from here. The breakfast buffet is good.. However, since a flyover is being constructed on the main road, it gets a little dusty and noisy.. No great views to offer from your rooms.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

I booked 4 Executive Room, when i went to the hotel they said rooms were ready. When i went to the room bathroom were not clean, toiletries were not there, when asked the room service for toiletries or anything they won't deny.. But nothing will come which is very disappointing.. Location is good and liked the breakfast.. Rest all were disappointing.. I won't recommend anyone to use this hotel, But if at all you book then make sure you note down things in the room or they will ask for things which were not in the room and delay the checkout.. the check out and room service is horrible. The checkout at least takes 2 hours.. Expected decent service but Very Disappointed and won't recommend to anyone.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

I got a very good offer through an online portal, stay there for a night. It is centrally located, and a comfortable place to stay Breakfast and dinner buffet is average, but decent. Room service was good.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

I am currently having a 2 day stay at the hotel. The road outside the hotel is mostly choked with traffic. I had difficulty getting into the hotel. The check-in procedure took close to 15 minutes. The room looked normal. But, as soon as started settling down in the room, i started noticing the issues. First the lights in the room was flickering. Overall the room had extremely insufficient lighting for watching tv, Reading or working on the laptop. I even opened the curtains but that did not help either. The Tv's settings were all shaken up. I wanted to reduce the brightness but the remote did not give me the option. I needed the tv remote or a universal remote to do that. I complained, 2-3 different staff members visited but no one had a solution. They said we can't find the tv remote. Within 30 minutes of being in the room, i started having a severe headache because i was trying to work in this low light. I requested for a room change but the call went in vain. The mirror, windows in the room were all stained. The room service was extremely slow. I had to call several times to get any work done. The utensils for my evening snacks were picked up after 5-6 hours. That too when i had requested the staff to clean it up multiple times. The bedside drawer would never close. The bathroom was really small. I am just waiting for the stay to end asap. Extremely disappointing service!

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

Location of hotel is good. No Hassel while checking and checkout, large clean rooms, mattress was good with lits of pillows, bath was good. Initially TV was not working but service staff fixed it on time. Good foods, nice spread of breakfast. Overall a good experience. Value for money

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

Lets get the irksome bits over with - had landed at about 9:30 am, and were told that we would get rooms only at 12. We left our luggage and went off sightseeing. When back at 3:30, they still made us stay on hold for amost half an hour before they could show us to a room, which was still being cleaned. Inexplicable ! But then if that meant we got the Junior Suite instead of the Executive room we had booked, I would not complain. But then on, we enjoyed our stay. The room was really large, with a bar counter and a kitchen sink. Large sofas, where one of us 3 slept comfortably. They provided lots of extra pillows and blankets. The modern shower stall was a surprise in this hotel, and there was a walk in wardrobe. The housekeeping staff were great. They provided whatever we wanted including lots of extra tea/coffee/milk sachets for anytime drinks we made with the kettle in the room. The restaurant would tend to get crowded in the morning, as its rather small. But it was more like a well lit coffee shop and no one really minded starting off with a platefull even without a seat. The staff here too were very attentive for a buffet. Be careful with the travel desk, and ensure he clearly understands and acknowledges your booking for a cab. Give him a friendly reminder everytime you spot him. The car and drivers he provided were very patient and helpful. The road in front is a mess owing to the metro construction, and even a few steps either way are a challenge. But autos are available at the gate, though it might be a better idea to just go a bit towards the junction at the left, as the ones at the gate are likely to overbid. They may also give you a tour and return service which would be quite a good bargain.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

At best western ashoka you get luxurious rooms at a very affordable price and it is located in the city itself ...!!it has a gym also...!!This place is ideal for people who want to experience luxury at a low cost...!!!nice services

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

I visited this hotel in december 2015 and stayed for one night, The location of the hotel is very convenient for sight seeing. BIRLA MANDIR is at walking distance. The room was neat and clean and of good size with all modern amenities. staff was courteous. free powerful WIFI was available . The staff provided the password for wifi without asking for it. Breakfast was good. I did online booking. I think it is good hotel offering value for money. only one thing is that it is located on main road. so subject to some noise.

The property per-say was good. There was "unexpected rush" at the hotel and although I had booked for 3 Executive rooms for 4 nights, the hotel was able to give me only 2 rooms the first night ... however, they upgraded me to a Junior Suite which was nice and spacious. We tried only one of the restaurants at the hotel which serves breakfast. The food as descent. The only issue we found was with the speed of service. The service issue though was not only for the restaurant but also in general. I believe apart from the restaurant, this hotel has a pub. In terms of location, the hotel is located very close to the Secretariat. You can easily get auto-rickshaws outside the hotel to move around the city and also radio cabs like OLA are easily available. I was surprised that the radio cab drivers however found it difficult to locate the hotel in spite of it being on the main road. The biggest minus point of the hotel I thought was the street noise in the rooms. Being on the main road with Metro station being constructed just outside the hotel, the place is somewhat noisy. Those of who are used to quieter places, may find it difficult to get adjusted at night.

I booked through Goibibo and Totally I stayed for three days in HYB out of 2 days in Taj Mahal and only 1 day in Best Western Ashoka. But later I regretted too much for paying almost the same amount for both hotels and TajMahal is still in old age condition where as Best Western is best in class of facilities. But only thing food is not as such as good in TajMahal and costlier too, for which I reduced 1 star. But being in middle of city, we can rule out this issue, since you get outside a lot many food options easily.

stayed in this hotel for 3 nights.. comfortable.. hotel staff are very professional.. and respond to any queries immediately.. Wi-Fi was working fine in the rooms and in reception area.. close to all tourist spots.. its more of a business hotel.. they can experiment more on the breakfast menu.. as we felt the menu was the same all three days..

Location : Excellent as its near by Birla Temple (walking distance around 800 mts). Rooms: Good, don't look for view or anything. Comfort level for sleep was good, especially when you are tired. But the as hotel was bang on main road, you can hear sound from lorry, bus honking constantly. It was okay for night as traffic was less, but not good for afternoon nap. Bathrooms were good & big enough. Food: Breakfast was complimentary which was good, nothing fancy but usual stuff like idly, dosa, breadbutter, omlete etc.. quality was good. Service: Reception people were rude/bad, they made us wait for good amount of time before giving us room. Wifi service was very bad, most of the time it was not working. Wifi signal was coming only at the edge of room. Otherwise people in food service were quite better. There were lots of school kids on our floor due to holiday season and they are making lot of noise after repeated complaints only they became quite otherwise it was very bad. Overall I don't say its bad, but there are lot to improve at least from hospitality side.

It was my business trip to Hyderabad. My over all experience was very good but only problem which i face is while Check Inn. I reached hotel at around 8 A.M. and asked for early Check Inn but the reception guy told me that you have book a room through a Cleartrip so you will get a check in at 12 Noon and upto 12 Noon we will send you to some other Hotel for which he asked me to pay Rs. 2,000. When i Refused to pay Extra for some other Hotel he Rudely replied Sorry we dont have room so wait till 12 Noon. But after Some time a staff changed and Then i requested a For check Inn then she provided me Check Inn at 10:30. Rest every things was very Good.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

This was my first visit to Hyderabad and I stayed alone for three days in this hotel. I had to travel back and forth Hyderabad and Secundrabad so I made the perfect choice of selecting this hotel. I was able to get a room at a great deal price from a hotel booking app for Rs1600 per day and that was marvelous deal. This hotel is situated 35kms approx from airport and very near to the 'Husain Sagar Lake'. They offered a decent complimentary buffet breakfast that was tummy filling. The only pain point in this hotel is the Check-In! They took unusual long hours which made me to wait in the lounge.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

The hotel rooms were nice. The staff were friendly. reception could smile more. it was relatively close to Charminar and Mecca masjid. there are a lot of eating paces, up the bridge. Very difficult to cross the road.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

This was one of the terrible experiences we have had: CONS: No door man to hold the door or carry the bags from the car to the reception. We were with 2 kids and had to struggle with the bags The room was accessed in our absence and the workers were painting with our stuff in the room. NO SECURITY and NO ONE ASKED OUR PERMISSION The room with paint with kids in it, they offered for a room change no upgrade same type, next door. Food is over priced. We noticed next day too our room was accessed with the duplicate key Hotel is away from the main city. Breakfast is strictly ok. If you dont reach on time the food is over. Mostly locals visit with few tourists, seemed like a shady place in the evenings Rooms are very dimly lit PROs: Room service is prompt

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

I travelled in January 2015 with family. One of the Best hotel in 3* category. Rooms are good & Spacious. Staff is also good & Co-operative. Breakfast was too good. One main thing most of the attractions are nearby to this hotel.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

I went for a conference in Hyderabad...So I booked this hotel...It's an amazing place...The rooms are very clean and spacious...Well maintained linen was provided...The breakfast was also very good...Overall an excellent place to stay near Birla Temple, Hussain Sagar lake and Char Minar in Hyderabad...

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review, 24 Nov 2015 Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

We visited in november ..hotel booked by cleartrip.hotel was good ... but service was poor..bathroom choked up... celling fan making horrible noise and they dont look after you if you booked through cleartrip or any other app. They more concentrate on direct customer.... in cleertrip they mentioned complimenrty breakfast.. but its for only one day...

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, we appolozise for the unpleasant experience on the stay, and your satisfaction is important to us and we will be using the feedback you gave us to implement improvements in service levels to ensure we offer a better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r329312920-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

Uncourteous staff, Unprofessional response.....they confirmed my booking by email, phone and sms and when I landed, did not give me a room till we made noise. offered to put me into another hotel. They had done this last year to my colleagues also. Finally I searched another hotel and went away. Never to depend on this property for stay.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, we appolozise for the unpleasant experience on the stay, and your satisfaction is important to us and we will be using the feedback you gave us to implement improvements in service levels to ensure we offer a better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r329312920-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

When you make reservations in Best Western Ashoka,please keep an alternative hotel in place because after reaching,front office team will tell that no rooms are available inspite of their confirmation

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, we appolozise for the unpleasant experience on the stay, and your satisfaction is important to us and we will be using the feedback you gave us to implement improvements in service levels to ensure we offer a better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r329312920-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

Very Poor Service: 1. Very late in Giving Wifi Password 2. Room Service must call for atlist 3 or 4 times 3. No Pillow For Extra Bed 4. House Keeping Hiding My Wife Shoe Under The Bed And Open Our Begs To Take Makup Things. 5. Poor In Daily Breakfast same item. 6. Giving extra charges in laundry bills. 7. Pls Look For Other Better 3 Star Hotels In Hyderabad.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, we appolozise for the unpleasant experience on the stay, and your satisfaction is important to us and we will be using the feedback you gave us to implement improvements in service levels to ensure we offer a better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r325374440-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

This property is centrally located with nice rooms and service. Breakfast , house keeping, room service, check-in and check-out everything was nice.Rooms are very spacious and clean. Birla Temple is just at walkable distance.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us and will ensure much better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r325374440-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

The problems with this hotel started from day one when we were told that even though our reservations were confirmed they did not have rooms for us. A sure sign of an establishment willing to inconvenience their customers just because someone else pays them extra to extend their stay. They had arranged rooms for us in the nearby Hotel Abode for one night which turned out to be much better. Rooms:- We had two Club rooms and the rooms themselves are well appointed with two desks, plenty of power outlets for your devices and cupboard with personal safe. Bathroom is a little cramped but has latest fittings. Hot water is present throughout the day but the temperature fluctuates from lukewarm to boiling. Room no 127 has malfunctioning electronic keycard so has to be locked with a manual key. This apparently has been the status quo for sometime. With their "overbooked" rooms I can imagine they won't have the motivation to get this fixed any sooner. Housekeeping:- This is a major major problem with this hotel. While one room was well stocked with tea,coffee with a full minibar. The other had nothing....not even coffee mugs. It turned out that they were "thoughtfully" locked away in the personal safe by one of the staff. We had to place three calls to housekeeping to get someone to unlock the safe so that we could prepare tea. One of the bulbs in the reading lights was malfunctioning and was never replaced despite reminders everyday!! On one of the other days they forgot to clean the rooms and wanted to do the same while we were present. Unheard of !! In house restaurant:- This is pathetically small for a hotel this size and understaffed. At breakfast time it is pure chaos and one could likely end up having to eat standing. If you intend to have lunch / dinner in the hotel you are probably better off going to the Sync RestoBar on the same premises. Summary:- For a little more one would be better off in the spanking new Hotel Abode two buildings down.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us to implement , to ensure we offer a better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r325374440-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

1 of 5 stars Pending review My family friends checked in instructed to give a VIP arrival for my Guest as he is one the Directors for a Top Organisation..Communication was for Suit room but allotted was normal room ...after so many discussions and pic on wat's up I was shocked but could not help it as it was only a day left..Checked in on 06th nov they went for outing reached hotel at late night they asked to shift the room as they want to alllot that room to some regular guest..how stupidity ???How could they check in that room its a dynama there again ???? Second day no breakfast no options no choice ...there was hell lot of noise the DJ was not stopped until my guest told that he would raise a complaint then it was stopped ...very very horrible stay will never refer this to anyone again we are from Hotel Industry Did not expect this kind of service even after intimating for a VIP Treatment....I asked for the GM and MD contact numbers but they are not providing will sure contact them soon with other channels... BAD EXPERIENCE .....

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us to ensure we offer a better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r325374440-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

It was mixed review as few things were good morning breakfast was disappointing rooms were clean in fact there was lot of noises on the floor. I had requested for non smoking room and room was stinking wilt cigarette smell

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us to implement improvements, noise levels, good ambience to ensure we offer a better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r325374440-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

It is part of best western hotels so agreed to stay here as per suggestion of travel agent. But it is an average hotel. Rooms size is ok but not very well maintained. Wash room size was ok and reasonable toiletries are available. For dinner gone out because resto bar was too noisy on Sunday evening. Other restaurant was having only buffet arrangement. Buffet Breakfast is not having much choice but ok. May be difficult for overseas guests. Staff is ready to help

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for the feed back given on the stay, and your satisfaction is important to us and we will be using the feedback you gave us to implement improvements in buffet breakfast, noise levels in the bar, good ambience to ensure we offer a better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager

My experience at this place was terrible right from the start. Check-in took more than half an hour and that too when I lost patience and shouted at them. In the room, I wanted to connect to the "free" Wi fi and it did not work. I asked the reception to do something about it and they said that they are sending somebody up, immediately. The guy came in another half an hour after 3 more calls. The restaurant was as dingy as the canteens you see at railway platforms with additional fact that there was no one eating there. Overall, it was an experience, I never want to have and would advise others to avoid the place like plague.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r316639933-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

I work as Sale Manager (East) in a reputed Pharma company and 20 days i stay at good hotels for work purpose. This time, (During Durgapuja) I went to Hyderabad with my family members and stayed at hotel Best western Ashoka. In one word, i shall say that it one of the good hotels of Hyderabad in terms of room size / cleanliness / service / behaviour / cooperation / helping attitude of the staffs. I shall suggest all the Bengali's to stay in this hotel only if they go to Hyderabad but book through Cleartrip only to get lowest rates.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Mr. Partha, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for appreciating good and spacious rooms of the hotel, cleanliness, Staff behaviour & attitude. Your satisfaction is important to us. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r322863636-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

The hotel is centrally located with all basic amenities. Easy access to most of the attractions in hyderabad. The staff were good and helpful. The food was good. Room service was good. Liquor available in the sync bar and also room service. Choices and quality of complimentary breakfast can be improved.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, I would like to thank you for exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. we want you to stay with us again so that we can have another chance to provide you with a much more delightful and superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Thank you again for choosing BEST WESTERN Ashoka. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r271641648-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

I have stayed in this hotel the receptionist is very wooden and also when you check out she does not give your proper change even if you stay an extra hour after a full day they bill you for full 2 days and is reluctant to hand over any change which you are entitled after paying for 2 days, very disturbing!!

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r316639933-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

Stayed for the weekend . Rates are quite moderate. Rooms are reasonably good. Disappointed with the restaurant services. The buffet breakfast is o badly managed. With the items not being replenished at regular intervals , quality Aldo needs improvement. They could do with the services of s manager or supervisor to oversee the buffet table.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Madam, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for appreciating good and spacious rooms of the hotel, and price, Your satisfaction is important to us and we will be using the feedback you gave us on Food service, replenishments and buffet management. and will implement improvements to ensure we offer a better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r307445131-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

First to inform viewers we stayed in this hotel 5 months I.e 150 days Treatment for long guest In my 150 days experience First Hotel Management has to go for Training how to run Hotel (not a lodge) Entire team has to be trained , first to Receptionist ( She doesn't no how to Smile) Restarent ( it runs as per the luck of Guest ) food quality is very poor & the staff who r in restarent are Aragoent they were not trained or ,,,,,,,, Trained by Management to behave Aragoent ,,,, NO CO ORDINATION IN STAFF - ITS FAILURE OF MANAGEMENT Strongly Recommend not to book this & later repent. Only one good point it is there in Center of the location.

It's an slightly above average hotel, hotel location is spoiled by Metro Rail construction, Food was good, had only breakfast but with very limited options, stayed for 3 nights but BF menu was repetitive. Overall 3.5 star.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for appreciating the good services of the hotel, its friendly, etc., Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r310915730-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

I stayed here for 2 days for an official conference. The rooms are excellent. Room service is also commendable. Meeting/Conference rooms can be better. Bathrooms are top class. AC rooms and other facilities are good. Not much to mention regarding the food. The buffet area service was sluggish when we were there may be because of the crowd. But after all, its a business class hotel. So service should be up to the mark

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for appreciating the good services of the hotel, its clean good rooms and bathrooms ,good food price, etc., Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r310915730-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

I stayed there overnight. Had very friendly staff. The room I had was large and comfortable. The food was good at the restaurant. I had to leave very early in the morning at 6 and they gave me packed breakfast, which very few hotels are willing to give! Value for money

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, would thank you for appreciating the good services of the hotel, its friendly, smiling staff, locational advantage, good rooms,good food price, etc., Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you for considering to stay with us again and we will have another chance to provide you with a much superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r300502171-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#

We have used this hotel in the past and specific rooms were allotted. In my last visit; room was rubbish; the loo was stinking; it never flushed clean.. Room 117. It was disgusting as my senior colleagues faced the same problem. The locker in my room did not open; what's worse; the staff did not have a master key to open. In less than 30 mins of checking in; the housekeeping staff was in my room; I was clueless and wondered if the room was not cleaned before allotting? Unpleasant stay; management made no attempts to apologise despite the fact that we have given them regular biz. Big No no.

HotelAshoka, General Manager at BEST WESTERN Ashoka, responded to this review
Dear Sir, Warm greetings from BEST WESTERN Ashoka, Hyderabad and Thank you for your feedback on your recent stay with us. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us on the quality of room, toilets, to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Once gain would like to appolozise on behalf of the management for upleasant experience. If I can provide any assistance, please don't hesitate to contact me directly at +91-8499862225. Sincerely, Ramana Rao General Manager http://www.tripadvisor.in/ShowUserReviews-g297586-d1152249-r285557019-BEST_WESTERN_Ashoka-Hyderabad_Telangana.html#