Mi reserva y mis puntos
Best Western Rewards
una experiencia hotelera memorable
una experiencia hotelera memorable
Resumen de la reserva
Good breakfast, good location and friendly stuff. Bad service at dinner, wrong food and wrong price to often. Good cleaning of the rooms but the madrass , pillow and blankets needs to be updated. Always New water bottels everyday. Good laundry service.
I recommend staying at best western ashoka I've had a blast and the service was amazing! We have had fun breakfasts and dinners at the hotel with excellent service from Sameer! The rooms were clean and the beds were cozy and comfortable! All staff were kind to help anytime! And took care of our stuffed animals too! Would love to visit again Greetings from Sweden! :)
Rooms are clean and well maintained. Food is really good and a number of varieties available. A good place to stay in Hyderabad. Room services are quick. You get all visiting nearest to hotel. Highly recommended place for first time visitors to Hyderabad.
Best Western Ashoka is a great place when I take a trip back in Lakdi ka pul hyderabad . It is heaven for a place and services are nothing less than satisfactory. My family always enjoy their time at peace here. A must for anyone who's finding a place to rest in excruciating heat of summer or winter. Staff also very helpful Thanks all the team to make our stay incredible especially thanks Ms Duty Manager too helping nature and positive attitude.
The staffs have been friendly and supportive...Good customer undertaking by the staff MATHUSMITHA Jothiraju, Afrin.. Foods are good..Visit once u will enjoy their service.....................................................
The staff of this hotel is very good specially shrivanti and aafreen. They are very friendly and cooperative. The room is nice and the food is good as well. The housekeeping staffs are very nice. Overall I loved my stay here. It was a lovely experience.
I have stayed at hundreds of hotels across the country but this is the one I have decided to leave a review, unprompted, for Beautiful property, convenient location, excellent facilities the service was provided by the front desk is excellent. (Specially thanks to Mr.Shivam & Ms. Shahenila ) .I'll definitely forward to my next stay at Best Western Ashoka.
The hotel staff is helping. The food is very good. A very good place to stay in hyderabad. The location itself a benefit for the new comer as the mode of transportation are available at nearest. The housekeeping services are also at par Madhuri, pavan and sanjana..
The bed sheets are not clean . Called House keeper to give clean ones. Chairs upholstery also needs to be cleaned regularly. Otherwise we had good experience. The house keeping team is very prompt in providing service. The food also reasonable taste.
Nice hotel clean environment. I am satisfied House keeping staff Balraju Pawan &Sanjana are very good behavior. Their work is so good .Breakfast is good.many types of varieties are available. All staffs in this hotel are good.Best hotel in Hyderabad. I am stey here for one month.Thank you.
Rooms are neet and clean Compliment breakfast spread are good ( only constraints was too much sugar in sambar no South no South Indian menu was available except roti) House keeping persons are very friendly ( like to compliment the team Madhuri, Pawan & Arjun)
Overall had a good experience. I had reached the hotel early and they have provided early check-in. House keeping staffs were polite and did a great service. I thank Madhuri, Arjun & Pavan - House keeping for her regular check and making the rooms clean. Food is also good. Situated very near to metro and at a good location.
It was a wonderful saty in the mercure. We had came here for the maruti suzuki event we were happy with the food and stay The restaurant team each and everyone were very good . Specially Mr Karthik and ankith were too good thanks for the support. Thank you so much
Good hotel very 👍 nice room service is very Food is good house keeping is room cleaning is good nice talking House' keeping good room cleaning Mahesh Abhinav Good staff I'm so happy stay with hotel so feel happy this hotel I'm come back gain stay in the hotel
Very good hospitality with excellent service to the guests. Excellent in room service, food and cleanliness. Very good hotel administration and utmost effort in satisfactory stay for the guests....................................
I had stayed in the hotel for 5 days for training purpose.The ambiance of the hotel was good.The staff was really cooperative especially Madhuri,pavan and Riya had been very supportive. The location of the hotel is also close to city center.
service is very good and staff behaviour is also very good Hotel premises is very best place to stay here and that Comes to Food is Very fantastic and rooms is very clean daily They will clean the room very properly it's nice to stay here Madhuri Pavan
Good service. Happy to stay here again. Madhuri and pawan were extra helpful. Food was good. The Rasa team was a delight. Room were clean everyday. Food was good. Hope to recommend your hotel to my team members. The hotel also has good facilities
"I had a very Comfortable stay at Best Western Ashoka during my official visit. The staff at the Help Desk were incredibly cooperative, with Ms. Bhavani standing out for her warm and friendly approach - truly commendable! The rooms were clean and well-maintained, with prompt responses from the housekeeping team. Special mention goes to Ms. Afreen, who is a gem in the housekeeping department, serving guests with a smile and made my stay even more comfortable. Overall, my experience at Best Western Ashoka was very comfortable and amazing.
Clean Rooms with timely Room service. Mr Suresh manages it very well. It is a well maintained Hotel with good hospitality of staff. Best western hotel is a decent hotel to stay at Lakdi ka pul in hyderabad. All Locations are appoachable from here
Hotel was very good. Room was so nice with good furnitures and neatly maintained. Even, the varied lightings, TV Units were functioning properly. Bathroom was neatly maintained. Couple of receptionists were so friendly and they even called me to check whether they should clean the room or not after I told them to check with me. Breakfast arrangement was also very good with different varieties of food. Ambience was good. Overall, my experience with Best Western Ashoka was great. This was my first visit to Hyderabad and hence first visit to this Hotel. When you feel like you want to visit this place again, that shows they provided great accommodation and service.
Had a great experience with the Best Western Ashoka. Staff is too helpful and also especially Ms Shahenila is too helpful and supportive .I definitely suggest to my friends to visit here and . Allover great experience ..the best thing is that hotel is close to Metro Station which is too great...
I'm from Sri Lanka,stayed several days at best western hotel Ashoka in 2024 ,it was very comfortable to me stay hearwith good service of Mr Praveen ready ,and mr.suresh and Mr Prasanna mahesh house keeping .I would like recommend this hotel as good place to stay with ur family.
First of all The housekeeping department served us very well They had no problem in cleaning the room thrice a day also ! Ms Madhuri and ms Prasanna were very polite . The front desk also let us to stay longer after Check out time ! They have maintained the cleanliness very well Bathroom was also clean
Had a pretty decent stay, the housekeeping staff was very helpful and apt. The breakfast too was very good and neat. The staff made sure to make our stay clean and helped us with whatever needed any time of the day . Balaraju and Prasanna are quite helpful
Ms Madhuri , madhu sudha and parmeshwer were really calm very good in cleanliness I'm soo much appreciated with there work and was soo polite to us helped us in every aspects I would rate them 10/10 . See them in future again I'm soo relaxed and happy with the cleanliness..thanks a ton!
Room service good.. Food service good clean is good View good Hyderabad good place Hotel achi hai Ghumne ne ke liye acha spotted specially thanks to madhuri prasanna madhusmita very helpful nature very smilling face l will came next timre stay very happy
"Very decent for a break and work in the city. Excellent location, central and well connected with Hyderabad Lakdikapool metro. Staff was welcoming, I arrived on a officially purpose and Ability to safe locker in which jewellery or other valuables are kept after check-in. Great wifi. Breakfast buffet better than expected. Room basic but clean and comfortable and housekeeping staff Madhuri,Parmeshwar and Madhusmita are very friendly nature “They did an amazing job cleaning up the room. Everything was dusted and “Very friendly, very professional, always quick to reply when i call, very hard workers, left the room clean and smelling fresh.
Best hospitality hotels in service best food in brekfast and dinner and lunch and staff very friendly my floor very good and best hotel and all services and all facilities available and everything is excellent and very very good 💯⭐⭐⭐⭐⭐⭐💯💯💯💯💯👍👍👍👍👍👍👍👍👍
the hotel food was good and staff was super room clening good jyoti madam sravanti and kaushik was the staff was was helping super in clening room and neetness…in food dining also good in taste and good in servise and even maneger was considered good to advise
Great stay well supported by Afrin . Property is located at the excellent location. The food and the breakfast is really good. Room are very clean and well supported by housekeeping team. Overall, the stay is excellent. The Hotel is having a really great vibesfor the business stay
Suer service, clean room and good food Specially House keeping Service is very Good, supervisor Suresh is very cooperative n punchual. Overall my stay in this hotel was very good. Hotel At city centre place, transportation convinient thanks.
Hotel rooms are excellent. and very good support for staff and and services like housekeeping and rest of all the team members. housekeeping staff Madhuri Manita and Parameswara. and in room dining is good and food is excellent and break fast number of verity of food like North and south Indian food.
Service is best, staff is polite especially Suresh and Pawan, they are very kind and helpful also. Must visit hotel for couples and families, decent hotel and ambience is also good, also Suresh sir is very kind he takes awesome care of health of visitors.
The house keeping is doing well and the room is maintained very nice. Food in this hotel is good and tasty. House kepping persons like Balarju, Chaitanya, and prasanna are keeping the rooms clean and neat. They are providing the items and everything to our room.
I liked your hotel very much and I liked all your staff very much. I liked your behaviour, your service, everything very much and the most I liked was one of your front office staff, his name is Shivam Choudhary❤️I would definitely like to come to your hotel one of the best hotel in haydrabad and I also thankful to Shivam Thank you for explaining everything to me very well thank you best western Ashoka ❤️
I visited Hyderabad and stayed at best western Ashoka hotel, and the front office staff is amazing 🤩! The front office staff Shivam is so lovely and always very welcoming and friendly...♥️♥️ Thank you so much! I really enjoyed my stay. I do recommend the hotel whenever you are in Hyderabad. Thank you shivam and all front office staffs... 😍🤗
Staying is very good Room service food good Room's cleaning very nice neat Staff also very friendly taking House keeping team very 😊👍 Sup Mahesh abhinav Neha Im really enjoyed my stay I do recommend the hotel whenever you are in Hyderabad Thank you so much 😊
Best Trip ! Housekeeping staff was Great ,We even got the best service. @housekeeping staff @madhuri @parmeshwar were great. Comfortable place ,U just visit it for business purpose,Rooms are clean plus the Breakfast is too great however for Jain less options but for others they can enjoy a lot
I visited Hyderabad and stayed at Best Western Hotel, and the staff is amazing! The supervisor Suresh and Afren are so lovely and always very welcoming and friendly. Thank you so much! I really enjoyed my stay. I do recommend the hotel whenever you are in Hyderabad.
Excellent. Supervisor Mr. Suresh and his house keeping team were very good. Room service was very good. Hospitality was very good. Food was very good. We had a pleasant stay at Best Western Ashoka. I would definitely like to recommend Best Western Ashoka to my friends and relatives.
I stayed here for more than 15 days. I had a wonderful time. Food and service are excellent. Wi-Fi is also pretty fast. Supervisor Suresh, Manohar and Manita provided excellent room service and housekeeping on a daily basis. Will definitely stay again in future.
Staff was so good house keeping team and supervisor Suresh and Mahesh manohar are good at service . They are very friendly nature with customers and they never hesitate to help anything they always forward to help anyone in any situation . Overall experience is good
The hotel and the staff are so good. Had the best experience here. Accommodation and food is excellent. Staff members did a very good job in room Cleaning and service. House keeping Madhuri mam, Neha mam got our rooms cleaned very neat and gave us the hygienic rooms everyday.
Staff was So Polite,Rooms were so nice and Clean,Washrooms and Good Comfortable Stay Housekeeping Staff are Good Easy To Available at any Time Supervisor Madhuri,Neha,Kaushik Food Was So Good Friendly Staff Staf was so Comfortable Here
Hotel is located in the heart of the city! Nice place to stay for a short trip. Staff was friend and courteous. The rooms were fairly clean. The staff was also nice enough to help us out with some special requests in timely manner. I would visit the place again
The only good thing about this property is its location. The other non branded property adjoining this is available at half the price with better amenities and better rooms
Here we are stay 3 days, excellent service and verry good house keeping service. If we are cone again here i strongly suggest this hotel.. Specially thanks to Madhury, Presanna, Kouahek and theirbteam, They give us a wounderfull breakfast
Excellent house keeping service with all the entire staff doing there job and more than that they were of helpful nature. Savanti,Neha ,Prince needs a special mention as far as service is concerned The best part is with the time and level of commitment to their work
Service is very good. Housekeeping staff Madhuri Prasanna and Jyoti Rajr has been very helpful throughout the stay.. Food was good..Bed could be better.. Hotel location is very good. It is near to all places. Connectivity is also very good
House keeping services were out standing. Particularly Incharge Suresh, Jyothi Raj, Supervisor SRAVANTHI & BOY PAVAN HAD GIVEN IMMEDIATE RESPONSE Whenever I REQUIRE ANY SERVICE. THIS BROUGHT ME SECOND TIME TO VISIT THIS HOTEL AGAIN and I recommend my friends too
Great location very near to metro, great staff. Most friendly and helpful staff receptionist bhavani was very good and friendly and did the job perfectly.Room was clean, stylish, with excellent service.breakfast was enjoyable and had a good selection.
One of the most comfortable hotels. The hotel staff was very courteous, and One of the staff members, Bhavani was very well receiving. Had a great experience. The hotel is also near the metro station which is really convenient for travellers.
Ms.Bhavani from the front office team had received us well and faster in processing the bills. Nice House keeping and tasty food. Bigger room ,Nice Matresses and I had a pleasant sleep after my hectic visits. Food was amazing. I had my best Cashew Fry and Hot and sour soup
The room was very comfortable,room service and everything in the room was very effective...All services which we got as per our need... Breakfast was tasty... From entrance till room there was VIP treatment... Overall it was a great experience. especially thanks to balraju Sameer and Neha ....
Good service, housekeeping person Arjun and raju and manoghar are given good service. The room wes neat and clean. The reception areea very nice. The room is very good space and i got king size bed . The employee very cooperative. And very kind. This hotel is to stay with good price.
Excellent service provided by House keeping staff Madhuri, Neha, Their manner of service, attitude and behaviour is very amicable. Food is tasty specially Dinner. hotel is at good location from where we access main and many distance and distention easy.
Hotel room, ambiance, rasa restaurant, food,service,house keeping service and staff are excellent. Madhuri,sneha,Riya .I am extremely happy with is hotel. Further any time there is a possibility to visit hyderabad we will stay in this hotel only.
Good house keeping . Hospitality services are good. Food is served very hygiene. Room services well organised. Madhuri, Neha very friendly and made everyday room pleasant . Have free wifi facility. Good for family and official stay purposes
Rooms are clean and cleaning services are very good I recommend to all that this is a good to stay. I was stayed first time in this hotel and this was amazing experience. This is highly recommended. I have come from Delhi and stayed for 5 days in Hyderabad. From Lokendra Saini from Delhi
Very nice and excellent service from your hotel. House keeping (Madhuri, Neha and Nirmal) is also very good work from your behalf . Great management and care taken. And wonderful dishes from both Non-veg and veg, we enjoyed a lot as a family trip. Lastly, I giving a great review and thank you.
It was a quite good experience. The behavior of the staff members were amazing. Madhuri, Neha and Nirmal were cooperative in nature. The restaurant of this hotel was good and had delicious food with a good ambience. Overall it was a good experience
Service was good , food is fine with good nutrition and accommodation was fine with all facilities. In time resume from the staff was awesome and the power supply and water supply was good with no problems. House keeping staff name : madhuri, Neha , nirmal
Good service by the house keeping staff Clean and decent rooms Housekeeping staff name Madhuri Neha Nirmal They are good in change the bed covers etc... over all these three ra good
It was a very pleasant stay. The staff were very well mannered and helpful. The breakfast was lovely with a wide variety and fresh. Maheswara rao helping more
Nice service in housekeeping service supervisor maheswara Rao and Arjun and Jyothi Raju best western Ashok nice service nice location
Staff and Excellent services and quick response From the staff and hotel service and completely good. And I have more to provide the information about the best Western Ashok hotel give more and very much satisfied and one of the staff is name is maheswara rao ( Supervisor) . He helped lot . Thank you so much BWA HOTEL service
Exllent service in housekeeping self, room keeping very nice , friendly talking housekeeping supervisor maheswara rao , and Arjun, nice place, budget aslo low value of rooms , food aslo nice , rooms high level cleaning I like room cleaning
Excellent stay with my family and kids and located in prime location near by metro..House keeping staff are very kind and humble..House keeping staff Mr Balraaju, Arjun,Nirmal are friendly helping during our stay. Morning breakfast was very good
I am staying in hotel BEA it's very good service breakfast is very good restaurants staff politely give service also housing staff Madhuri and Arjun very helpfull if any trip come forn hyderbad I recommend this hotel only it's good awesome thanks
First time I have visited the Best Western and I am satisfied with service, cleanness, house keeping and food quality and variety. It was excellent experience. I will prefer to my friend and family visit one time at this hotel. House keeping Shewanti, Neha was good for cleaning service.
The breakfast is of good quality and offers a variety of options. The room service is quite well. The TV works just fine. One of the unique features is that in the lobby and the floors we can hear gentle piano which really creates an atmosphere of serenity in the place. The room service people, Madhuri, Nirmal and Pavan offer really good quality service and clean the room quite well. This place is almost flawless and is sure to appeal to the heart of every soul.
Madhuri,Pavan,Arjun the housekeeper ,dipu did good job and the hospitality was nice and the food service was excellent and tasty with all better service provided by the hotel service ,thank u for this wonderful service and hospitality thank u
All Staffs are very supportive, specially House keeping staff namely Madhuri, Pawan and Abhinav. The breakfast is mainly awesome. The South Indian food like Vada and Dosa is the must try along with their Cheese Masala Omlette. Will recommend next time to my colleague and friends.
Excellent housekeeping service ( Ms Madhuri, Pawan, Nirmal ) Good food for breakfast n dinner. Friendly staff at reception too. Overall good experience. Very convenient location of the hotel. Overall cleanliness was good. Good ambience.
I was very happy with the service Madhuri ,Pawan and Nirmal have the best housekeeping service and the workers here were very polite and helpful and food was very awesome and cleanliness was very good if I tell you abt the ambience was totally good.
Great Service by the housekeeping staff at the hotel. Mr. Pradeep Kumar, Madhuri, Manohar and Nirmal, were very helpful and attended to every request immediately. I would definitely recommend this hotel for the great service by the staff and cleanliness.
Excellent room service. Excellent hotel service. Food is very good. City is delightful. House keeping staff Madhuri , Jyoti raju, prasanna. Their nature are very good. Smiling face. Very friendly. Resturant staff are very good. Breakfast is very good.
Hii everyone,we came to this Hotel for official purpose,one best best budget hotel in Hyderabad, coming to service they are maintaining very good, decent hospitality, especially housekeeping we stayed in so many hotels,but here housekeeping was excellent and very quick service and special thanks to front office staff
I have stayed in this hotel for more than 10 days. I used to select this hotel because of its location which is centre of the city, affordable price, meeting rooms availability, best customer relations. Particularly in house keeping they are doing very good I need to mention some names like Madhuri, Manohar and Prasanna who takes care of the house keeping needs by reaching out to me daily particularly in maintaining room amenities, laundry and also room cleaning
Why from last four years I am doing all my conferences in his hotel? Reason is very simple the way they handle everything from rooms availablity, room services, food, conference arrangements n food taste, hygiene n cleanliness everything excellent... special mention for making it an excellent experience - Vishwanath Thakur who takes cares of conference and Roy who also takes care of conference and restaurant excellent people they know how to treat customers and trust me everytime I will come to you guys for Vishwanath n Roy ....
Best western has neglected this hotel. It is hospitality without smile and helpfulness. One has to ask for water in restaurant, breakfast time buffet is not complete before 7.45. room service serves tea in broken flask without lid, send order to wrong room (my #225 order sent to #229). Housekeeping is not organized, no hand towels, tea / toiletries refill has to be asked. Front office reception staff is rude and giggle behind guest back, shameful.
Good Hotel in Budget, Hotel Near Hospital,Metro Station Available,Reservations Mr. Srikanth was Very Helpful From Room Booking to Untill check out Restaurant food is Good, Rooms very clean and Neat. Swimmingpool also good located at Center of the city
Room service was good, ambience is also very good. Breakfast and dinner is good. House keeping staff is very nice and service was good. Very neat and clean hotel. House keeping staff - Madhuri , Neha and Chaitanya. Thank you best western ashoka.
Everything was up to the mark. Our students have liked the food very much. And the staff here I'd superb. Very gentle, Always ready to assist. I must mention Mr. Vishwanathan Thakur Ji and Mithun Ji they both were always by us to make the group comfortable and have taken care of everything asked for.
We have very pleasant stay and hotal room was clean super experience thank you so mach house kiping staff mrs madhuri and sumesh pawan attentive in instening to needs food is his nicely and Resuturen staff so good am very happy for house thank you
Excellent sarvice I m so happy stay here house keeping is so good is very clearly handled especially thanks to Madhuri ,somesh Nirmal was very nice very smilly face Handel with guest food is ok resturant staff is so location is good metro is near by thank you hotel best western ashoka
Service is Excellent, Team For Room Cleaning are excellent super Virar madhuri nirmal & somesh having wing providing very necessary service to their guest food is OK & breakfast is Very good Rasa Restaurant is Staff was good hotel location is good
Hotel staff is very good , Service and communication is very good , housekeeping staff very cooperative and clean and good , Hotel staff provided good service, we don't like food as so much about test in lunch and dinner , test is ok ok , housekeeping staff , madhuri , somesh , Nirmal is corporative
Teams for room cleaning are excellent. Supervisor Saleem and service workers Das and Babeeta having been providing every necessary service to their guest. Complimentary breakfast meets every need. Cut fruit and sambhar are delicious.
Excellent service in housekeeping by , Madhuri jyotiraju and Saleem . Hotel location is very convenient .As regards food and service at the restaurant it was Excellent ,with special mention of Das and his team.
The hotel is centrally located and well accessible. Checkin was very smooth and easy.! Restaurant spread out an exhaustive delicious platter. House keeping staff Madhuri, Salim and Jyothiraju were too good and all others exhibited excellent hospitality. We will recommend this hotel without any hesitation to others too.
I had a wonderful stay at this hotel the staff is very nice..room service is excellent and house keeping staff is very nice like saleem.das and babitha .. and front desk Mr balu was good rasa breakfast was very nice over iam very happy
Great place to stay staff are super friendly and services is excellent nice rooms with good view of the city and breakfast was very nice housekeeping services is excellent especially mr.saleem. das and baibitha very nice and friendly
The Buffet breakfast offered is very healthy and a variety of dishes from continental to Indian food offered are awesome. The restaurant Rasa staff is very well trained and specially Lakshmi and her colleagues deserves appreciation for the services they render to the guests.
Hi! We have checked in to this hotel in the month of Sep for the purpose of Business and the staff of these hotel is very friendly and maintained good Hospitality. I would like to thanks for giving me wonder ful stay over here to Mr. Sidhant( Room Service ).
Room service exelent brakefast and food also exelent house keeping staff and supervisor Saleem, jyothi raju and babitha services are excellent 4th floor meeting hall maintained and duty staff services are exelent over all nice
Really nice staff and comfortable beds, really good food also clean rooms. The housekeeping staff was really nice, like Mamta and Meto. Make sure to book a room on the opposite side of the room because of loud noises from outside at night.
One of the best restaurant we visited today,Service was really awesome by Vikram and ashwadhama,Mr das treats us really well,special thanks to chef Arun for delicious food, especially beetroot kebab, mutton soup and malliyo was top of all,we will visit you soon
Great Hospitality & Pleasant Stay ! Ms. Sanjana Adhikari, has been really kind and taken very good care of us and hosted us well. We had a pleasant stay at this hotel as always. We recommended this Hotel.
Best in accomodation, location & food test of breakfast , dinner . Just a second away from metro station ... Deepu from front office& Raju from housekeeping is cooperative & helpful ....................
Yes, yes. Best western is truly Best. I can stay for ever there. The GM Javed Ahmed and the Restaurant manager Das are hospitable to the hilt. They really know that the customer is King and the Queen. The food is magical the room is super. It is more than a hotel. It is home. Dr. Jai kumar, journalist, teacher, London UK.
Excellent I had wonderful stay at this hotel I could see the whole city skyline the staff who all are working here very friendly raaa restaurant manager Das bery good Persan and housekeeper service is good mr Saleem and ms Madhuri very friendly and room service also good
The stay was good, the rooms were very well maintained and housekeeping staff was very courteous and took good care of us especially Madhuri and Saleem. I specifically liked the location of the hotel also the breakfast spread.
Juicy kabebs, soft and melting with an impressive mix of spices, accurate to satisfy your taste buds. Fragrant Biryani which is sure to compel you into the past Beautifully served by Fida Hussain, Lakshmi. Sanjana, Shalini and Sameer making it an unforgettable experience only to come back perpetually A must for connoisseurs.
Excellent location and banquet halls is very nice housekeeping staff also very good and Mr Saleem and Madhuri housekeeping rooms services nice breakfast so good rasa restaurant very nice looking good I m very happy for sarvice
Very good atmosphere surrounding hotel Very neat and clean room Nice and co operative staff Very good and tasty food served by this hotel Especially Mr.Sidhant (room service) and Jyothi Nice experience to staying here Overall nice staying experience here
This property is in a prime location. The facilities provided is more like 4star hotel, buffet was good. The Restaurant Rasa was top notch food. The travel desk Srinivas Travel desk, Ramakrishna is very unprofessional. He never bothered to book a cab for airport transfer, inspite of speaking and calling him several times. I had to book Ola cabs for my late check-out, and they cancelled rides at the last minute, then the receptionist booked a late night cab which was safe. If the hotel replaces the travel desk Ramakrishna, this hotel will do a lot good.
Excellent location nice rooms breakfast is very nice house keeping service us excellent both Saleem and Madhuri very particular and dedicated to their service and wash room maintenance and soaps shampoo was very excellent stay is good
Excellent location, nice rooms, good food, excellent service by Fida Hussain. Over all excellent experience. Food was tasty, dessert was excellent. And fare was reasonable. We enjoyed it. Service was above par.
Very nice . The food quality is really upto the expectation . All room service and house keeping services are really excellent. Both Mamta and Neha are very perticular and dedicated to their services.
Accomodation , room service , house keeping staff behavior was excellent. Hotel was good, the overall stay is good, excellent breakfast we had, would like to appreciate the hospitality especially the house keeping staff Neha and Mamta.
Very good Stay arrangement during my stay for the NSMC Hydrabad Marathon. It was closure to start point hence booked it however it was very convenient and comfortable stay special thanks to Shewanti and Babita. They are one of the best resource
Staying this hotel must be great experience. All the staffs helped make our stay India easier. And I'm satisfied with all the service. Especially laundry service is more reasonable than the closest local shop and quality is so nice.
I have personally stayed in this hotel and it was quite a good experience. The best part is metro is and railways is close by. The staff is generous, Never say no attitude. Especially the Fb guys and Housekeeping supervisior Raju. Do visit.
I would like to mention that my stay experience here was wondering. The housekeeping staff- Shewanti, Babita , Anji and Deepu were extremely helpful and were of great help. Das, Sameer, Sanjana, Meena and Fida from dining were also of great help.
One of the best place to stay in hyderabad very well mannered, break fast was delicious, staff were really helpful .I would recommend to try this on your next visit to hyderabad. Housekeeping staff given excellent service ms.Mamta and Neha.keep it up.
Very comfortable to stay. Very clean and neat rooms. Excellent Houskeeping staff. They are very hard working persons. Front desk staff also very cooperative with guests. Ms. Jyothi and Mr. Sidhant from room service they give good service
Best experience. Good employees. Very polite in nature. The food was good. Especially the housekeeping girl mamata she was so kind and polite and always ready to help. My overall experience was very good. I recommend other to visit here
I have stayed for more than a week in this hotel, the front desk / housekeeping/ dinning and overstaff is very descent and polite in behaviour. Overall a very excellent place to stay, food quality is also excellent....
Verry Verry good maintains and service house keeping staff madhuri and Saleem very good service for my room and food is very good and washrooms are clean great place see sky staff are super friendly
Good! I feel at home. All the staffs are very good,, Especially front end and house keeping staffs. Special thanks to Mr. Gopal chef who understand our tasty needs. However, restaurant staffs needs to be trained well. Not taken us care @ breakfast ...
Excellent house keeping services, Specially thankful to MAMTA & NEHA . Also good hospitality by the hotel staff, polite in nature and customer satisfaction. Comfortable staying, rooms are goods and clean location.
The hotel was really nice and the staff was polite. Special shoutout to the chef for delicious breakfast. The gymnastics well equipped and clean. Every staff member greet with you when you encounter which make you feel very comfortable.
service was good hospitality was too good nice decent staff mamta was very sweet sonu was good in talking neha was very polite and very good housekeeping work morning breakfast was too good hotel location was near metro station
Good service about restrorants, housekeeping very corporative staff. Good ambinance very good cleaning rooms and beds.prompty giving service when we require. Staff Mamta and Neha Both are very dedicated to work and suppoort to customer needs.
I having booking with best western hotel from 25 June 2023 to July continue. i great experience with team all staff especially Hotel housekeeping is very good . all housekeeping team is good service and good support doing great job. special Ms. Hunny madam and shevanti having best service for house keeping Team doing good job
The service provided by the hotel and especially by the housekeeping staff Mamta is very good. I would like to give her 10 stars for her etiquette. She is a superb staff m made my stay peacefully. Thank you very much Mamata
Good location. Very friendly and professional staff, let us check in early and check out late. Breakfast was good with different varieties every day. Lovely dining room staff. Front desk people , housekeeping staff all very friendly and went out of their way to help us. Would definitely recommend this hotel and will stay here again. If you are a light sleeper request a room away from the road. Hotel is very close to the main road.
Service was amazing , one of the best veg restaurant in Hyderabad which is located in Lakdikapool, very good ambiance Must try South Indian breakfast over here ……. CLean and tidy place will be back soon .
A place that can always be recommended if someone's looking for a great dining experience and comfortable rooms alongwith courteous services. The staffs there have been on their toes and helpful thoroughly. Overall a wonderful experience!
Extremely pleasant experience.Mr Javed the person incharge had taken care of every minute thing,the most humble and practical person there .He had made the arrangements for guests right starting from the entrance onwards and was coordinating continuously before their arrivaI.He had gone out of the normal norms of closing the restaurant and extended the lunch time till late evening. I would definitely recommend the place and lot of thanks to Mr Javed.
I recently stayed at the hotel I was pleasantly surprised by the room clean up but it's was nice clear the room and very nice service. staff is very good mamta &.Ram Alongside thoughtful amenities and general comfort. Very helpful and smiling staff. Thanks a lot to the Best western ashoka team
I stayed in the hotel 3 days everything is comfortable .rooms spacious and cleaned . maintained rooms very well . Break fast was nice .and thanksThe staff was really kind and willing to attend any request.” Alongside thoughtful amenities and general comfort, an efficient staff that excels at personal attention is a must-have for all hotels.
Wonderful stay at BW Ashoka, for our group. Great accommodation..yummy food. Ever helpful & smiling staff. Notably, Shabana in the front office. Thanks a lot to the BW Ashoka team. Looking forward to the next visit.
I recently stayed at a hotel that I was pleasantly surprised by. The room was cheap, but it was clean and comfortable. The best part of my stay, however, was the food. The restaurant at the hotel had some of the best food I have ever had while traveling. The staff was also incredibly friendly and helpful. They made my stay even more enjoyable. Overall, I would highly recommend this hotel for its affordable rooms and amazing food, as well as its great staff
Managed everything in well manner. Cleanness was good. Room those provided were very good. Food Servings people were really good, especially those white shirt kids.Yesterday I didn't get chapati apart from this everything was good.
Lovely hotel in an excellent location. Rooms are spotless & cleaned daily, breakfast is plentiful. Staff are very helpful & plenty of restaurants nearby to experience. Ambience of the hotel was good..
Had long stay during my work trip to Hyd after several years and this was great experience staying at Best Western Ashoka. These guys were prompt everytime. The house keeping staff was great including Mamta, Laxman & Dhannu. Front desk awake 24/7. Very comfortable. Location is great with good food around the corner. Hotel had dedicated room service, barber and laundry. Fantastic!
Has a Good ambience and friendly management. Was able to go anywhere easily due to easy access to transport. Laundry and room services were satisfactory. Would surely refer friends and family for stay
The Best Western Ashoka Hotel, number one in Hyderabad and a reputed one, is best for getting yourself robbed. We went on a school trip and stayed there for 3 days. My and my group's room number was 307. On the very first evening when we were out for dinner, my money was stolen from the locked room and the same happened with other students in the next 2 days. Even the teacher's money was stolen. And the best part was that they would not take the blame or allow us to see the CCTV footage. On one of the days, in some rooms, when we returned, some students' luggages were open and everything was scattered in the room. Their attitude was reckless towards us.
I've stayed at other Hotel but Best Western Ashoka is awesome experience in this Hotel room was really nice net n clean food was outstanding n the staff's are too good specially Ms Shabana from front desk she helped me a lot n his manager they have given very good service to me from my checkin to checkouts n I hv enjoyed cake ceremony over there I have really good experience …..thanks to The BW Ashoka's team
One of the best Locations, centrally placed easy to move around the city. Metro station just 100mtrs away. rooms are good, rooms near to Road side is to be avoided, it was as if i was sleeping on road, lot of honking and vehicle noise
Comfortable and luxury stay with family. Brilliant interior with hospitable staff and delicious breakfast.At a perfect location had a wonderful experience. Nearby to metro stations and famous biryani junctions.Neat and clean rooms with beautiful ambience.
Our first visit to Hyderabad was ably enhanced by all the staff at the Best Western Ashoka Hotel from excellent concierge Dipu, through fantastically attentive restaurant staff to Honey and colleagues in housekeeping. Nothing was too much trouble to assist us during our stay. The hotel was very comfortable and in an ideal position to explore the old and new city. Next to a metro station and easy Uber rides away from main attractions such as Golconda Fort, Qutb Shahi tombs and old city sights including Chowmahalla Palace. Would definitely recommend for Central location, great friendly service and relaxation between exploring sights. Restaurant has a very good breakfast buffet and special dining for evening meals.
This hotel is located centrally perfect. Mr.Mallesh was very co-operative and helpful he provided best deal for stay. complementary breakfast was good overall must visit .kudos to best western Ashoka team.
Comfortable Stay, Breakfast was fabulous, location is very good. Restaurant Rasa also provides good food at decent price Very close to Birla Mandir Nearby to lakdikapool Metro Station. Staff is courteous, hotel is clean and tidy
Overall, Excellent services!! spacious, neat and clean rooms and a very nice breakfast. Fore mostly the hotel is centrally located and easy to commute. Management is extremely helpful throughout our stay. Would love to visit again.
Excellent service during my stay, staff was humble and the rooms were also clean and neat, food was delicious and especially in the centre of the city made me roaming cost effective. Got a 5* service and feel at a very lower cost. Highly recommended
Excellent food... And good and cooperative staff... Rooms were neat and clean. Overall good experience Very near to all the transport facilities. Must visit when in hyderabad and try fried rice with dal fry.
The hotel is well located with access to metro in 2 minutes. The staff is friendly and helpful. The food is excellent. The housekeeping is good. For business travel this is the right hotel to stay at.
Had comfortable stay check in checkout as well staff are amazing specially 1 guys from reception Abhishek and his manager Mr.mujeeb.. thank so much both of you hotel has nice environment housekeeping staff are good .. valet service plus point thank u all ...!!!
Wonderful stay at the hotel. Thank you, Mujeeb and malvika for making the check-in and check-out seamless. Das has the best dal makhni served. Thank you, Overall a good experience at the hotel. I recommended to my friends and family
Satisfied with the spread and taste of buffet breakfast pleased with the ambience of the hotel Mr.mujeeb and Abhishek was very welcoming and helpful and served us like a family member over all a pleasant experience will recommend to my friends and colleagues... Gud luck
Very comfortable stay and good service. Mr Mallesh Yadav Mr Sriniwas Provide best catering One of the best stay of my life in Hyderabad. Good Food, staff of the hotel is very co operative. I will recommend stay at BWA.
I loved the lunch in rasa resturant staff was friendly Richard has given a good service and the food was delicious especially the main course was good i would definitely bring my friends next time for sure
I came to visit rasa resturant gud service and Richard nicely explained the menu and suggestes gud food for us we loved the drinks also.. and special thanks to Shalini taken gud care loved it I'll definitely come next time
Food was very good rooms are very clean good view very good stay in hotel I like the cascade restaurant the front office people showed good interest also I stayed alone but it was simply good surely I will come back
Absolutely filthy -- Bathroom had a strong smell of urine, towels looked grey and dirty, pillow cases had stains on them. The phone in the room wasn't working so you had to go to the reception every time you needed something. I asked for an iron and got one that was broken. I asked for a replacement for the iron and got one that was rusted and now my shirt has a stain on it. The breakfast is bad and not well managed i.e. they run out of things 30-35 minutes after starting service. Staff is non attentive. During my stay, they decided to move heavy furniture somewhere in the hotel at 2am in the night causing a lot of noise and waking up guests. I had to spend 15-20 minutes with hotel staff in various floors to make them stop (and that too at 2am!). The hotel itself is on a busy street with a flyover in front of it so it is incredibly noisy. I do NOT recommend this hotel to anyone for any reason. Probably one of my worst experiences ever.
Very noisy corridor. Cigarette odour inside the room and in the corridor. Breakfast staff need training on attitude. Corridor was very noisy due to some meeting happening just outside my room Good location but all the amenities need refurbishing. Looks old .
Booked for self for a night. 1) one of the light in the room was flickering, electrician came, and promised that he will get back with light replacement. It didn't happen till I checked out 2) Took 100% advance at the time of check in, never seen a hotel that insist on this, untill before checkout. 3) Entire hotel DTH(Airtel) supply was down for full 24 hours atleast. First they started with stupid excuse, that it's raining(which was drizzling actually) outside, hence no signals. Whatever little rain happened, it stopped but service not restored. When entire hotel started complaining, hotel acknowledged that it was a technical fault. Were given repeated assurances that it will resume, but it didn't. 4) Dinner was ill organized. 5) AC vents were blocked due to dust, had to call the staff to come to clean. Look like hotel doesn't bother about basic hygiene. My first and last stay at this hotel. Don't understand how Group like Best Western gives their affiliation to such poor rated hotels.
Overall the experience has been satisfying, the location of the hotel is good, the service quality has been very good, the food is good and reasonably priced, the rooms are nice and spacious, there's a choice of restaurants within the hotel
One of the best hotel in Central of town with Amabiace rooms Royal and official check in seconds rooms are spacious and perfectly awsome.... Thanks all team and mujeeb for his service thank u so much... I'll refer this hotel to my friends and family... Gud luck ...!!!
I visited Hyderabad in First week June2022..Ramoji studio is main attarcrion..salar jung museum,birla temple,hussain sagar lake and lubinipark is also good..Do not goCharminar is worst point.In Hyderbad Tranaportbis costly..All goods and colddrinks are not selling on MRP IN 90 % Shops.
Fantastic place for a family dining with awesome food and excellent service...Had a great time..Place is re-innovated with luxury ambience and pocket friendly prices.. There's no other place like this in Lakdikapool right now...Must try there food...
This property is at a great location... Truly western collection... As soon as you enter the property you will fall love... The check in process is very smooth and faast from reception and soo polite... Specially the guy who helped allot with check in process local sightseeing night dinner... A big thanks to mujeeb... Thank u so much for all.... Good luck over all good.. ⭐⭐⭐⭐⭐
Worst hotel with worst attitude of staff. Those traveling to hyderabad please avoid this hotel. In front of me many customers were complaining but the staff was so rigid and unprofessional that they were fighting with every customer checking out.
Stayed in Best Western in USA. After few years used the chain again. It was nice feeling. Hotel amenities remain same. You get everything that is needed in the hotel. Also location is excellent. Service is very prompt. Property might have been little old so you may not get spic and span but you will surely get good feeling to stay here.
Had a very good stay at Sheraton. Staff is also very good. Amazing service by Sudheer ji and the chef's they served us food and desssserts based on our liking. Happy to visit and will surely visit again.
Very nice and comfortable stay, one of the best hotel in hyderabad at reasonable rate. Soft spoken and polite staff added to their quality of hospitality. Good breakfast. Neat and Clean with good fragrance at all the floors.
Amazing service and great hospitality. Perfect Team work and great leadership. Above all a very homely and warm atmosphere during the stay. God Bless the entire team and wishing you all Great Success everyday ...Forever!
Excellent stay and heart touching hospitality and affectionate staff....Felt very happy and the food was delicious and was mother watering.... My stay here made me to forget my home. It is the right example for home away from home....
Amazing food amazing vibe had a lot of unique and very comfortable stay. Attended a wedding over here had the best time of my life and enjoyed everyday. The service is great too and helped me through.
As the name, the services are best in its kind. Best Western Ashoka situated in Lakdi ka pool in centre of Hyderabad with closest to all the main attractions. Had a wonderful stay with family thanks alot.
Came to Hyderabad for a business meet to attend. Hotel is centrally located for all business needs and easy access with all transport facilities. Will definitely visit again for nest business meet. Thanks
One of the great place to stay with family to enjoy the vacation. Staff were very nice and courteous and made our stay very comfortable. Breakfast spread was excellent. Their new restaurant RASA was having excellent ambulance.
The staff is one of best parts of staying at the King and Prince. Everyone is very thoughtful and caring to insure that you are enjoying your stay.it is one of the best hotel in Hyderabad, it is very good to stay here
The hotel is good and the staff was good supportive. The cleanliness was good. Their food quality was good. Light reflection was good in the hotel. The wifi was working properly in the hotel. There was daily check-up activity for the guest to check the temperature of the guest.
Had a comfortable stay with my friend visited for my business meeting. Location is very convenient to so many attractions. Traveling also made easy with easy access to Metro and public transport. Special thanks to Housekeeping for up keeping at hygiene standards.
Cleanliness not up to standard. Too much noise from the streets, alleyways and upstairs rooms. Guests would pile up in a room, smoke, drink and make noise with the doors open. The breakfast area was stained like an old railway train.
Hotel is situated in prime location and most of the city attractions are very nearby. Received a warm welcome from the staff at the reception and provided with the best services. Hotel is very hygeine and followed all the necessary precautions to make our stay very comfortable.
The Stay was wonderful, Very Clean and Hygienic Hotel with all Covid Protocol followed. Food and Service is also very good,Very Neat and Clean Hotel. Very Convinient to Travel anywhere in the city, very calm and quiet even having a road side entry ! 5 Stars from Side !!
Location is a plus. Rooms were medium sized. The reception could be more responsive. Hotel had a marriage the day I was staying - in spite of waiting for 30 minutes for my dinner was not served- the room dining manager said they were busy with marriage and not sure when he can serve my order- went out and had my dinner. Covid protocols are forgotten on entry !
It awsome visit in Hyatt and like the staff very much they are polite and caring nature specially Aman thakur and Vishnu and Riya from front office thank you so much memorable stayand it I love balcony room
Good value for money, neat and clean premises, courteous staff and modern amenities. Close to MRT station. Only drawback is they serve alcohol in room service which gives an uncomfortable feeling if staying with family. Still it is worth recommending.
Out ot many hotels i stayed in hyd this is the most value for money hotel i found. Location is awsome as just near to metro station, all faciloties near by as in heart of city. Reception desk was good and professional. Breakfast was amazing with many varities, and room was neat and clean with all facilities. Wifi working properly. Will definetely stay whenever i will go to hyderabad.
I stayed in this hotel for 18 days during my organisation training. I had a very good stay here. The food is good. Rooms are hygenic. Hotel staff was very co operative. House keeping was done every day. They provided laundry. This hotel had gym. The breakfast was good. Lunch was nice and dinner was very good.
It is good hotel and nice one. Maintenance also very nice. Food also nice. U can enjoy all privileges. Nice check out and check in formalities. Staff also very generous. Especially service is very nice
Visited for training purpose... Very polite staff and food was very good.. Would like to visit again. Rooms were clean and housekeeping was also very good. Located at the center of city, I highly recommend to visit Western ashoka
Well maintained, Best hospitality and very tasty food best is hyderabad chicken dum biriyani and best service and location center of the city, easy to access the metro station. All sightseeing places near by only
Outstanding stay and delicious and healthy breakfast the service in the dining area is great specially Raja Sarkar the friendly person and received us and made us to taste great food. There is good response from the front desk
Outstanding and healthy breakfast with a wide range of choices. Loved the mutton very much it was so soft and tender. Service was courteous and extremely helpful. It was all free with the room booking.
Good hotel in the heart of the city, delicious food and supporting Front desk Staff. Ideal place for gatherings and meetings.Clean and hygiene Rooms, Well maintaining.Best experience with Front desk team they are very friendly
Stay was comfortable, food is good.. Well trained staff and maintaining all safety precautions. Must referred place for stay. Special note: Thanks to Reception desk, House keeping and service team. Do visit :)
One of the best stays I had during my Visit to Hyderbad, the property is located in the heart of the city. The FO Staff, Priya, and F&B Staff Sudipto, and Omkesh really took good care with their professional touch. The restaurant was under renovation hence the Breakfast was spread in their hall, but to mention the food was delicious. Even the rooms were clean and the HK staff the way they interacted and asked about the well being was an added touchpoint. Kudos to the whole BW Ashoka team.
One of the nicest business hotels I have ever stayed in. Beautiful design, Comfortable rooms, fantastic buffet breakfast attentive staff, excellent wifi Near metro service. I enjoy my stay here front office is very supportive
It was my business trip to Hyderabad. And I have chosen this hotel for my stay. I really enjoy my stay. Food was good service was owsm. Room was nice clean and tidy. Specialy front office team they are owsm. Keep it up.
Amazing fast service by the people.. Fantastic stay and very relaxing. Loved the location. However the food can be improved. Nice visit.. I will surely visit again and this time with my family. Good service
In the city centre just adjacent to metro station and all other corporate offices. Right from you enter the hotel its wow.. Nice ambience neatly maintained like a brand new property though its over 40 years old, rooms are super spacious compared to all the hotels near by. Food is awesome too.. Not to forget the staff is fabulous and very friendly. Right from the reservation to checkout we've felt like vips in the hotel.
Fantastic very good stay I love the hospitality . service was very good and prompt. Reception manager was very helpfull . metro is very near to the hotel . attraction point is near to the hotel. Love it keep it up..
Hotel is situated near to the metro station good property services was very good. Front office team was very prompt. I had a breakfast taste was good. Thank you so much for lovely hospitality. Keep it up....
Promt place to visit and it's in hub of city near by everything Followings things which I really want to let you know it is near to Metro and Very Good Restaurants nearby... I was there for some personal work and and it was a tough time for me but trust they have great staff and really neve ever made me to feel the worry with their services as i need some space and they had given good silent and spacious room for which I will be thankful to the Manger over their sorry I can't recognise the name .. In short love your place and hospitality...
It was my memorable stay I have visited this property for the conference and I enjoyed a lot with the service food was tasty front office was excellent Hotel is near to the metro which help to move easily. Love to be here. Excellent Keep it up see you soon.
I have been there with my family the other week and it was a beautiful experience. Overall the staff, food, hygiene everything were perfect. Loved your service. I will visit again soon with my family.
This is a beautiful hotel! It's clean and has a lot of comfort items to make you feel at home. We're in town for a stressful event and coming back to this room was very peaceful,Absolutely outstanding hotel perfectly located.helpful, friendly staff who go above and beyond to make sure you have the best time.lovely hotel very comfortable,food was really good We had a blast at the bar enjoyed a lot
Hotel is getting better and better each time I visit and I couldn't resist to post the review yet again.. This was my 3rd visit post pandemic and I can say there's no other hotel like this in the same vicinity who are very particular about the covid protocol and cleanliness and no wonder they have been recently rewarded the Travellers choice Award by Trip Advisor.. If your coming to Hyderabad just straight away book this hotel and stay in peace.
Stayed in the month of may for two nights.Hospitality from taking reservation to till check-out was beyond expectation. Srenu Resv Mgr taking care a lot and front desk people are so helpful and polite.Room is clean n hygine. Food is delicious.Staff are wearing mask taking all covid precautions. Will love to CM back againagain.
Its a great great hotel in the lakdikapool area..I have been visiting Hyderabad almost every month for my business trips and have technically stayed in almost all the star hotels in that area but Best Western Ashoka is like no other..Rooms are super duper specious,friendly staff and awesome ambience.Have already been suggesting this hotel to our colleagues from the company..Location,food and cleanliness is up to the mark. Keep up the good work..
Extremely good hotel located at the center of the city....very well maintained & really lovely staff very helpfull in nature....I would perticularly mention one front office executive Mr.Nasir he was really helpful throughout our journey...when I talked to him personally I found out that this guy Mr Nasir has a continuous shift of 19 hours I was amazed by this,the thing which amazed me more was this guy after having a 19 hour shift still so calm & polite in nature he always welcomed us with a really sweet smile....surely a great person...I surely recommend this hotel for it's wonderful staff always ready to help 24/7
i have personally visited to hotel its great. Especially from Mr.Nasir we have received very good service ,the way he is a giving responce to visitor was toooooo good ... we are very happy with the service ,in next visit i will definitely stay in same hotel.
Amasing...! Hotel at the heart of the city the moment we arrived at the hotel we was made to feel as its my second home ..mr nasir did all possible to make me feel safe & comfortable in this pandemic he assured safety he was with mask & advised others to wear mask really very good staff....i appriciate manager mr ashish for his team work evrything was upto the mark & as i expected thank you best western & mr nasir for ur heartly support...i advice this hotel my dear ones
Love this hotel, great staff service, very friendly and helpful, Great place. Staff is polite and well mannered,room service is great. Especially in this pandemic situation the management took the care to accommodate guests without any hassle. Please try this hotel if you are in Hyderabad..
From the moment we arrived we loved every second of our stay.,Love this hotel, great staff service, very friendly and helpful ! Great location.Would definitely recommend,Will be back in a near future!
Went for a business meet to this hotel although I was a bit scared for the COVID but as soon as I entered the hotel the awareness made me happy and also gave me confident for the further stay along with the peoples there at the front of the hotel had took all the precautions and made me feel like home thank u so much really appreciated Special thanks to the manager with spects who treated me so well at the time of arrival and made me feel normal
Well it was my vacation with family in Hyderabad.Stayed for 3 nights.Hotel is in the center of the city and the rates offered did absolute justice with the services provided..Clean rooms and good food ..Had a word with chef for a customized food menu since I'm diabetic and they served me exceptionally good food.It was a quick check-in and checkout as the staff were ready with everything during my arrival and departure.. Pls try this hotel if your in Hyderabad..
I stayed at Best Western Ashoka for two nights on my business visit to Hyderabad.. as name it is best hotel to stay ..nice and friendly staff helped me in every aspect during my stay . Never hesitate to help . Front office manager Mr.Ashish thank you for making my trip memorable.entire front office team was excellent.
Good hotel just beside metro station and a Bharat Petrol pump, so lots of auto, bus, metro taxi etc. For auto, compare price in Uber app and then negotiate. Booked a Superior room with King bed, on "CP on 03-PAX, Superior @ 3500/CPAI, Direct Payment" for 5 nights. Rooms are clean, but there was a broken picture frame and two partially peeled wallpaper in my room, so some maintenance is required. Size of the room was 14'2" by 25'4" including the bathroom. Seemed that the rooms opposite to mine (201-210) with twin beds are some 3 feet longer. Later found that they have given me a different room type (see P.S.). Minibar was locked in room, shaving kit missing in toilet (though I guess can be asked). Only two electrical points, so bring a multiplug. Loud music from Sync bar and noise from metro / road for rooms in the range X01-X20 wing, better to take the other wing. Restaurant FourSquare under renovation, so difficult to get lunch / dinner, apart from outside restaurants, which are 500 m away across a major highway. For quick snacks, the adjacent Metro Adda is good. In room menu has lots of options, but many are not made. Breakfast is repetitive, nothing to be excited about; No sausage, no toaster for breads, single juice for the 5 days I stayed. Staff is good and courteous, quick checkin / checkout. Email replies are late, so you may need to call them more than once (I called maybe 5-6 times). Mr. Nasif in Reception was very helpful in booking. Housekeeping staff was very courteous, though sometimes forget to put hand towel / bath mat. Room rate is very commensurate with market, so an overall good option, though maybe not for leisure trips. P.S. During checkout, on the bill it was written as "King Bed Non-Smoking Premium Room (KNDN)", so they have lied me about the room being a Superior one. This is not expected from Best Western Group.
It was very pleasant stay with Bestwesten ashoka. Room was clean and hygiene. Reception team was very cooperative. I got my non smoking room wich i want so thank you reception. And most likely think is metro is just a walk away. Keep it up
“Extremely courteous staff.Delicious food all the time we ordered room service.Large rooms with all the amenities and toiletries available. Lot of space in wardrobes, lockers, bedside stands.Comfortable bed.HD TV.Breakfast was delicious and decent spread.Front desk executive, Manager and House keeping team were very helpful and wishing to visit again.
It was a wonderful stay with lovely rooms. Very cozy rooms and friendly staff to help when needed and found the place very accommodative. Good place to sit down and have dinner with wide selection on the menu.
Iam very happy and my family also very happy to stay in W B Western ashok the staffs are very good And food was amazing and rooms are very good and comfortable and we enjoyed lot in hotel and thanks for supporting us and we will visit again thank you
The hotel is very neat and clean. They serve Good food with pleasure. The staff is very good to deal with. The hotel is centrally located and very much accessable to airport road. The rooms are suitable for a comfortable stay. It is adjacent to the metro station.
Ambiance was great. Staff were really professional. It served really great food and drinks. I totally loved the experience and would definitely suggest this as this is no less than any 5 star hotel.And it was worth all the money
My stay at Best Westren Ashoka was awesome. They follow all Covid Safety norms... Hospatility is awesome. Guest receiving was very very good...I recommend this hotel to all the guests and I wish a very Happy New Year...
Exquisite service. Decent and well kept rooms and washrooms with good food. Metro station just outside and good approach to transportation and connecting important places of Hyderabad. Their quality in catering for High Tea, Breakfast and luncheons are excellent.
"We visited this place for breakfast. The place is very convenient and excellent environment with ample parking space, friendly service, great menu choices and really decent food and at affordable prices. Will be back.“
We did stay at the hotel for three days regarding business purpose and there is never a let down moment. Staff is polite and well mannered. Food and room service is great. Especially in this pandemic situation the management took the care to accommodate guests without any hassle. The rooms are nice and fresh.
Sometimes a property is boosted by its staff. No matter what, they ensure you are not drowned in the bad, first impression of the hotel. Best Western Ashoka is s hotel that is not great by any means going by its facilities. It is a 3 star hotel, in a crowded area. When we entered our junior suite room, the entire floor reeked of smoke smell though the floor( first) was a non smoking one. The room itself was not bad. But my wife couldn't take the smell. There were some issues with specific television channels too. Well, we surely wanted to leave to another hotel, but the reception staff, especially Mr Balu was adamant that we don't. He shifted us to the suite room that was big and lovely. No smell, no sound. Surprisingly, television functioned normally with all channels. We wanted a car to move around, and Mr Balu was at it again. Car was arranged in quick time. Reasonable rate and service. Good driver Ashok Gire. Room service was exceptional-- polite and quick. Food taste was good. House keeping nice, an iron box was given on request; it malfunctioned and was changed in no time But buffet breakfast was ordinary with limited options. Non veg, only egg. It was served in the banquet hall on fourth floor because of the renovation of the regular coffee shop. Manager Vishwanath Thakur explained things. Balu, of course, but front office manager Mr Muramalla Sirish, Manager Mr Srinu Veera, Sales Manager Mr Ashok and others, whose names I can't recollect, are all very good workers who keep the hotel in good stead.
It's a Fashion-forward hotel favored by high-end clientele that makes for a peaceful retreat. COVID-19 status and policies were Maintained as i had seen Social distancing at tables, restaurants, and more, with restrictions around congregating in groups. Guests were being asked to frequently wash hands for a minimum of 20 seconds and hand sanitizing stations were also available. Employees wore masks that covered their nose and mouth, and guests were strongly encouraged to do so as well. The facility was frequently cleaned, and focused on high-touch areas throughout the property. Front desks had been arranged to allow for appropriate social distancing with special markings to identify the appropriate distance between guests. Team members, including guest room attendants, did not enter occupied rooms, and guest deliveries were dropped off outside the guest room door. Exercise machines were cleaned and disinfected between use and mobile fitness equipment (dumbbells, mats, etc.) had been removed. In a nutshell it was an amazing experience during these unprecedented times .
Jaweed and his team was excellent... They have provided end to end service Food: Excellent, wonderful... Beyond my expectations Rooms : well Organized and well managed.. Banquet hall : excellent. Happy!
The Hotel room is ok but you have to be careful for the billing part and attitude of the staff. I had booked this hotel through travel agent for 05 Nights for my official stay, i stayed there for 04 Nights due to official reasons, Hotel is charging for 05 Nights which is fine but they are not providing the bill for the 05th Night. I stayed there from 11-16 Nov 2019 booking in my name Chandrasekar G.
I stayed 2 nights at the Best Western Ashok Hotel while visiting Hyderabad. The property is older and fairly well maintained. The restaurant served an okay breakfast buffet and a lunch menu with a variety of meal choices. Pros: Reasonable price; located in a busy area with some shops in walking distance; pleasant staff at reception. Cons: Older and somewhat looks its age; issues with one of the two eleavators while I was there
This good quality Hotel is located at Lakdikapul metro station and we had stayed in this hotel for 3 nights during our vacation in Hyderabad. The Hotel has sufficient parking space in the front. The lobby is spacious and well maintained. The rooms were spacious with King sized bed, dressing table, mini fridge, LCD and the attached bathroom had shower cubicle with all modern fittings. Hotel has 2 in house restaurants- Four Square and Sync Restro Bar. The complimentary breakfast at the hotel was good and had wide variety of options to suit tastes of everyone.
wonderful hotel with big rooms, but feels like a home. The staff is amazing, extremely services minded and friendly.the hotel located city center. wifi connectivity entire hotel, house keeping staff clean room good service.
Best western Ashoka is a excellent condition hotel in hear of city bang opposite lakdikapul metro. It was a great hotel to stay with good veg breakfast options and room service. Staff very virtuous. Worth staying again to be served.
Super fast chk in & chk out, comfortable stay more than 25 variety in breakfast , in that high protein and high fiber vairty items avl in daily basis. 24 hours fitness centre. Overall stay comfort would be over and above 5star, so value for money.
I stayed for a night in this property on 25.02.2020 in room no 124 in the first floor. Appearance wise it's a fantastic property but I'll managed. I checked in at around 1930 hrs and the person at the check in counter took around 20 minutes after getting all the details to hand me my room keys. The room was not having any drinking water bottle and I had to ask for it from the housekeeping Dept. I was damn tired and hence ordered for my food (chicken hot n sour soup n roasted chicken with boiled veggies) at 2100 hrs. When the food didn't arrived till 2200 hrs I called up the room service and the person concerned said that he tried to call me twice in the desk phone but I didn't picked up to say that roasted chicken cannot be served as the dish is not available and I need to change my order. Well I didn't leave the room since I entered and if I hadn't picked up the phone wasn't it the responsibility of the staff to call up in my mobile to convey the message??? The guest who is inside the room and didn't picked the phone may need help also. Moreover which sort of hotel doesn't have chicken as it's inventory?? Well I asked him to bring another item upon which he gave the phone to another concerned person and I had to start afreash. When I mentioned that roasted chicken was my order and I need to change as the dish was not available, he said no, it was available and can be served. Well I ate me dinner at almost 2300 hrs. Today morning I came to the reception and asked the guy to prepare my bills with my GST no as per my company policy and in the mean time I will hv my breakfast. After I finished my breakfast he gave me the bill with 2 GST nos. How can we have 2 GST nos for a same company fai the same area. Anyhow after much trail and error he gave me the bill with a single GST no. Property wise it's damn good. But plz be their guest only when you have enough time and patience to indulge in their whims n fancies.
I had a reservation made from USA. Had a copy of my reservation documents and a copy of email from the hotel confirming the reservation. On top of this I have a copy of email welcoming me for the day of reservation. After traveling from USA and some 30Hrs later I reached the Best Western Ashoka at 10 PM. The front desk clerk did not find my reservation on his system. He called his manager and told him regarding this reservation and the documents I had presented. He did NOT care about the reservation documents and told me he did not have a room for me and find a room somewhere else. They did not even help me to find a room at another hotel. I was in a strange country and did not know what to do. No remorse from the hotel staff and no helping hands. I manage to find a hotel nearby at around 12 PM. An extremely bad experience at Best Western Ashoka
The hotel was located center of the city.metro station also near by walk only.rooms are old but well maintained.limited selection of tv channels Telugu channels not available.All standard channels are not subscribed with dth.food is good.Mr.Thirupathi housekeeping staff his very friendly & Honesty.I forgot my watch in room but they keep safely and handed over me back. Special thanks to him.over all my stay is good.
Hotel rooms is good well maintaine. staff are friendly and honesty...especially housekeeping team Mr.Ramana & Thirupathi they are taking special care our stay everything is fine food also good.over all stay is excellent
perfect, will stay in the city centre , value for money. Breakfast an Dinner can be included in the room charges. Good for the Business visits. spacious parking area, with Valette parking facility, easily approachable.
I visited this hotel with my family.Dinner is almost same all three days only change the name of vegetables.Dinner closing time is 11pm we went around 10.30pm the staff told us dinner time finish,so we had arguments with hotel staff, after they ready to give us food but they served what left in the dishes with same spoon they use for all, like they served vegetable with rice mix in it. After informing not to clean the room when we r not in the room,they entered room without our knowledge,this we know becsuse previous night we took room freshner from them and next day it disappeared from room.So we asked them about this, so they told us yes we entered your room to get that room freshner, i asked him u have only one room freshner in such big hotel? So they dont have answer for this & keep quiet. Same thing happened with my friend who also with me during this trip.He told to clean his room but wen we came from outside his room is not cleaned,blanket & bedsheets lying here n there,& important thing smoke smell is coming out from the room.When we show this to manager he has no answer only sayin sorry sorry.
I satyed in the first week of november on an official trip. Stay was very good and comfortable . The hotel is right in the middle of the city with very easy connectivity to the old and the new city. Breakfast spread was good. A very special thank you to the Manager Aziz, He is simply the best. He has helped me a lot with how to plan my day for office as the city was new to me. He did mention few food joints which Hyderabad is famous for.Thank You Dear Aziz For All The Help, You have been a Star for me. Regards Abdel
As they say, three best points about this hotel are location, location, location! Centrally located in Hyderabad, bang opposite metro station and on major road are advantages for this hotel, though sometimes during the night metro rail noise can be heard, but it is not much, and may be confined to some rooms only. Welcoming foyer, smiling, helpful and polite staff and well appointed rooms add to the pleasure. Internet works beautifully at any place within the hotel. And they have nice restaurant that serves good breakfast and other meals. Worth checking out.
We stayed in Best Western Ashoka for 4Nights and 5 Days (28th Oct - 1st Nov 2019) and were very happy with the kind of hospitality they provided. Rooms, Washrooms,Corridors and Restaurant is very tidy and clean which adds extra value and also one of the unique feature. I would like to highlight even on the quality of Food which was quite amazing and delicious. Next time when i come to Hyderabad i will definitely stay in this Hotel and will recommend this to many of friends, colleagues etc Keep up the good performance!!!
I highly recommend this hotel in Hyderabad. The most Perfect, and quiet location. Close to all major place, perfect places for shopping and outing and much more. All services were of very high standards. The staff is so attentive and helpful that they make you feel like the most important guest in the hotel with every encounter. Warm and friendly atmosphere in the hotel, and they will try and make your stay the best possible! will certainly return.
Strategically located and with good amenities. Room is very good with comfortable bed and spacious rooms. It does have all the elements of a perfect 3 star hotel. I prefer the room to be very clean and found this place to be just the place, clean bathrooms and very nice feeling in the room overall.
Nice hotel with very good ambiance..Next to metro stations and all other public transportations.Rooms are really spacious though we were 3 people in the rooms but didn't felt any congestion..Service was quick with good food..Alacarte to me was bit expensive but the buffet was best and extremely reasonable price with many varieties..
This hotel is very much fascinating and the staff is so good and an attractive behavior i recommend all to have a look at thAt hotel thats so cool and its affordable toos in every measures so finally its all good
My stay was very comfortable.. It was beyond my expectations..staff from housekeeping very helpful. I asked for travel facilities they helped me for that mr. waji,mr. aziz,and santosh helped me a lot for side seeing. Staff from front office is very courteous.keep the good work up.
We had a really comfortable and pleasant stay at the Best Western Ashoka, Hyderabad this past week. The hotel staff were professional, helpful and friendly. The breakfast and dinner buffets were really good and offered a lot of variety. The Dining Manager took good care of us. The hotel is in a very central location and close to all of the shopping areas and sites that we wanted to visit. However, this does mean that one can hear the noises of the city -- the trucks and festivities during the night. The rooms included all of the basic amenities and were quite spacious. I want to particularly mention Mr. Wajji, the Manager of the hotel, who went out of his way to ensure that all of the requirements of our groups were met. We appreciated the assistance from Ms. Heena and Mr Bala during our stay as well.
We had a pleasant and wonderful experience at this hotel. Good location, amenities and service. Staffs are well trained and helpful. Easy access to famous destinations and Metro facilities can be used as its very nearby. Breakfast needs some improvement and overall its was an amazing stay.
Metro station is right infront. centrally located. value for money , decent buffet break fast and dinner. somerooms are not total sound proof , we can hear vehicle honking most of the time, otherwise evrything is good, needs maintenance of fitness
Nice place with good ambience had stayed here for 2 days as our conference was in a nearby hotel..Good location and prompt staff.Food was good and the prices are competitive. Hope they keep up the good work.
Very good hotel. Convineantly located to all important government offices. Rooms are good.well mannered staff. Can book this hotel without any second thoughts. Highly recommend this hotel for location and good service.
Awesome place.. Great hospitality..Its a nice hotel in the city center with most spacious rooms, good food and best staff..Had been here for a 2 day conference.front office staff was always helpful for my special requirements..Best part is I was even rewarded points for my stay which I can redeem for free nights thanks to the manager Waji.. Hope all our future conferences will happen at the same place..
Had visited Hyderabad on June 28th. Stayed at Hotel Best Western Ashoka from June 29th to July 1st. Wish to convey my thanks to Mr Srinu and Mr Aziz who ensured complete comfort and best ambience during my stay at Hotel Best Western Ashoka. Excellent room service and best hospitality provided during my stay. Thank you every one at Hotel Best Western Ashoka for the wonderful stay you all ensured during my Hyderabad visit.
Nice place to stay with friendly staff. Staff at Housekeeping, Front Desk and also at Coffee Shop were cordial throughout my fourteen day stay at Best Western Ashoka, Lakdi Ka Pul, Hyderabad. Place is conveniently located at Hyderabad Central Business District. Wish to put on record names of all persons who made my stay memorable. Mr. Waji Ullah and his entire team of Front Desk staff were always ready to support with whatever queries I had / help I required. Participated in their Independence Day celebrations too
It's conveniently located hotel , near some of best landmarks of the city nearby, with quite good facilities and services. The restaurant is well managed and food is good. It was a family stay for us and we felt quite at ease. Rooms are specious.
We stayed during our visit to Hyderabad with group for 3 nights. Our stay was great , service was good, food was good , location is good, staff is friendly. Good option for frequent travellers and also for family and long stay. Only thing I would suggest is to allow visitors of a guest staying in the hotel atleast for an hour or two.
Best Western Ashoka knew from months in advanced that we were to be staying with them on the specific dates we had booked, but had got none of the paperwork or rooms ready prior to our arrival. We were told that the rooms that we had booked and paid for with Make My Trip we were told were unavailable and they had tried to give us different rooms. We had originally booked two rooms - a Premium double for us and Premium two singles for my children. At the time of booking, we requested that both rooms were located next to each other so that we could keep an eye on the children and check up on them during the nights. The rooms that were given to us were not next to each other, even though the desk staff kept insisting they were, and they were not what we had paid for. We had to demand that they give us what we paid for, but even then it took a lot of effort on our part. Bear in mind that it was past midnight, the children were tired, and we had 15 people (3 families) to check-in. The desk staff at the time was obviously flustered and didn't know what was going on at all. We had to point out what the booking referred to on the paperwork to what they were trying to give us, but they were so incompetent, it was actually unbelievable that we were staying at a Best Western branded hotel. None of the staff that we encountered tried to make our stay any more comfortable or enjoyable at all; on the contrary, upon checkout, the desk staff made us feel like we were trying to steal from them. They went to check the room to see if anything from the minibar had been used. We explained that we owed money for a bag of Doritos from one of the rooms, but they tried to make out like we had take a Snickers bar too. They even had the audacity to go through our trash to see if we were lying, we just couldn't believe it! The manager, who said his name is Salim, along with his porter, Rahul, came down with two empty Dorito bags retrieved from our bins and asked us to explain ourselves. We explained that one of the bags was from the minibar, which we had already said we owed for, and the other we purchased from outside of the hotel; They could even see that the flavours and sizes of both bags were not the same. Seriously, this is how were treated; we were absolutely gobsmacked; never before in all the years at staying at countless hotels all over the world, has any staff gone through our trash before to try to make out as if we were lying. This is Best Western Ashoka for you.
I stayed here for a week with two colleagues and it was a fantastic stay. We were a little dubious, as the hotel's location is not far from a busy road and near a number of bars, but the hotel receptionists ensured we had quiet rooms at the back, which were very comfortable. The staff in Four Square restaurant deserve a special mention for their high level of attention and service - particularly Mr Guru Prasad, who was particularly attentive. Thank you very much! I would rate the food quality very high and there was a good choice. I wouldn't hesitate to stay there again.
Hi. So my sister and I booked this hotel for our trip and I think that was the biggest mistake we did. Please, please dont book this hotel if you are planning to stay in Hyderabad. You will get so many better options and that too at such better prices. So dont evem consider this hotel. It spoiled our trip completely. The front desk manager, Waji Ullah, had told us that he will give us corporte discount and hence we have to pay lesser. We agreed and payed the full amount on the first day. We were given a room which was close to the main road and throughtout the night, the sound of the trucks didnt let us sleep and we had to eventually request them to change our room. They told us they will give us a better room on the other side. Then on the last day which was the fifth day, at 11 clock in the night, we got a call from the hotel that we had not payed for the entire six days. I mean seriously? The hotel didnt have the time the entire day to figure this out at 11 in the night they are telling us that we didnt pay for one more night. When we came back they told us that it was the trainee's fault. We could have booked a room somewhere else had we known in the morning. At 12 in the night what do you expect two girls to do in unknown city? And the person at the front desk was so rude and unapologetic about the whole incident. Even when we said we'll leave the hotel, he didnt even once offer us to stay back. Only when I said at 1 in the night, you are making us stay up because of yohr staffs fault we want to talk to your supervisors, then they let us stay in the room. Because of their misscomunication and fault, we both stayed up till 2 in the morning alone in the reception area with one person at the desk who didnt even take any responsibility for the hotel's actions. And we had to catch a flight at 7 in the morning. Wow! What a pathetic service and the worst staff ever. Please dont waste your money on staying in this hotel.
My Experience in overall Hyderabad in this property of best western Asoka so good and value for money,Cleanness,Appearance and food quality is so good, location is also very easy reachable nearby metro station
It is very good Hotel in a suitable position overlooking Metro Station. Hotel charges are very moderate. Location of the Hotel overlooking Metro Station so Landmark is very clear to identify its location.
Its a great hotel in the centre of the city,We have been here on a medical visit as this hotel was close to our hospital.The staff has been extremely courteous in all departments and took care of very well. Couldn't find any error in the room and their amenities..We are definitely coming back again to this place..
I am regular guest for moon light bar which was I feel comfort and best place I use go regularly but one day I have been there just a stag generally I use to drink in top which I feel good as usual I went there on of person his name his Siddiqui he was very rude and unprofessional using sling words in front of the guests and also main thing was he has some irritations kind of thing to show always on custmors . The best thing his the hospitality is good which was specify Mr dileep and Monday they were always having possitive response and helpfully even I am happy with the food also delicious particularly roganjosh and chicken 65 thanks for the chefs to make our ni8 happy yes yes the most important thing was best Western was a brand but like unprofessional people expecially the guy name is Siddiqui this day will last visit for me. And specially thanks for dileep the guy always rocks byyy
My wife was stopped on suspicious grounds by by unruly staff i.e) bell boy and receptionist priya at the entrance of the hotel and asked to present her id again and asked to prove that she's a guest staying in the hotel on 2nd day of our stay inspite of presenting all documents on check in. Shameful and disgusting to be singled out in front of the many guests sitting in the lobby. Highly unprofessional behaviour. Also Encountered major billing issues on check out by the same receptionist. Excessive rates charged for ice tea from in room dining menu almost 3 times the mentioned price. Actual price of ice tea was 85 but was charged 295 in the bill. Also added other items in the bill which were not consumed like coconut water which again was reversed bcoz we got upset. And all this happens inspite of informing the senior front desk manager of her mistake. So even senior staff are callous & irresponsible here.so no accountability nothing absolutely !! Beware guys management has no control and no vigilance over their staff here. Complimentary Breakfast served also mediocre and nothing great to speak about. Overall extremely disappointing experience. Far better stay options available in the vicinity.
Nice rooms, nice staffs, nice manager, nice food in restaurant. Overall it was an awesome experience.The place is exactly beside the metro station lakdi ka pul. The best part of the hotel stay is food. The food tastes very good, both non veg and veg cuisines are available. Everyday the menu changes and you will get to eat various cuisines of south india and north india.
Rooms are spacious . Very good location . Just next to metro station . I need to go to Hitech for exhibition but because of metro my stay was comfortable.food is excellent and service is also very good
Awesome hotel environment and helpful hotel staff. good , tastes food Specifically,Mr.Guruprasad is amazing personal. Awesome hotel room and helpful hotel staff , receptionistand good restaurants staff.
Great hotel next to metro station and in the center of the city. Spacious rooms and very good ambience.Very helpful and courteous staff.Had stayed for 4days and felt like home. Good food with quick service .
Have been to this hotel several times for my business trips.. Excellent and well trained staff..They understand the customer needs and act accordingly.. Courteous staff at reception,House keeping made sure all my special needs were met efficiently.Would definitely recommend this hotel..
Very nice hotel, I'm very regular guest of this hotel, friendly nature of employees, I refer this hotel for stay and conference. And also reasonable price for rooms and buffet Lunch and Dinner.Thank you BWA.
Best western Ashoka has amazing friendly staff. The rooms are clean . The ambience of hotel is business like. Situated in heart of Hyderabad next to metro station , the hotel has super connectivity. The staff ensured I got Jain meals throughout my stay. Thank you team Ashoka. It was wonderful to stay at your property.
Nice hotel with good hospitality with courteous staff..Reception was helpful to guide and organize our visits around the city.Spacious rooms with all basic amenities..Location is an added advantage as the hotel is adjacent to metro station.
I stay at this hotel for 2 days.Hotel is good but their staff need to train more.A lot of noise and disturbance was there.There is lot of communication gap between staff.They add other food bill in my account and after lot of discussion they correct it.So much noise and staff fighting in corridor and it's disturb a lot.Room service also very poor.It delay a lot.Room size and utility facility is good.Internet was not working.
This hotel has a beautiful ambience & very friendly front office staff but, very strict about the check-in & check-out timings. Reached the hotel by 9 am, asked to pay Rs. 1,000/- for an early check-in. Toiletries are available on demand, also, the house keeping looks very slow & pathetic in response. They brought me two earbuds in a bare hands when I asked for it. Don't even know that, it has to be packed & give. Management should consider a better hospitality to give an awesome experience in such a beautiful property.
Best Western Ashoka is conveniently located near the Metro station and it is easy to find especially for the first timer. Its overall service is great and safe place to stay for Business or just for relaxing.
2 years back the stay was good. This time though a lot of renovations have happened with an endeavour to give a better look to the hotel, the food quality has really gone down including the choice of food at the buffet meals. But more than that the service quality and levels have drastically gone down, perhaps due to untrained and insensitive staff. Next time I will want to explore more hotels.
Nice place to stay for family's mid weekend stays are affordable Compared to weekends tariff Rooms have cozy soft mattress and fast room services Lot of complimentary stuff in room And best western has it's unique reward points program
I am not a big fan of star hotel food. My experience tells me that almost all star hotels across boundaries serve food with standard tastes which normally does not appeal to my palate which always looks for novelty and variety . But today's lunch at BEST WESTERN ASHOKA, Hyderabad was a divine culinary experience... Featured are 1. Lamb chops The tender lamp pieces are marinated to perfection..the juicy final product just melts in your mouth.. 2. kosha Maangsho..(Bengali mutton curry) The Bengali classic.. Like Rabindra Sangeeth, another pride of the Bengali.. Just next only to the Hilsa curry.. 3. Spicy prawns curry.. When it comes to their fish dishes, Bengalis can declare war on you if say their's stand next to something else.. The chefs here are definitely Bengali.. Otherwise they cannot recreate this magic.. 4. Lime mint cooler The right mix of lime and mint... Soft and smooth on the throat.. The best western Ashoka cuisine is stands at pat with that of many iconic Hyderabadi restaurants and is a must visit..
We were celebrating the Golden Jubillee anniversary of our parents at a short notice and had reached out to Best Western Ashoka Hotel team at a short notice. Right from the word go the team were extremely professional and welcoming.The rooms are awesome, ambience is soothing and the team is very courteus and customer focussed. The food is delicious and importantly the team serving the snacks etc really won the hearts of our guest by being very homely and approachable. We had a memorable experience and all our 75 guests had a very high opinion about their stay and experience at this hotel. A big thank you to Mr.Jaweed-VP ops, Mr.Bal Reddy-Sales , Mr.Waji-front office , Mr.Sridhar and all the other team members for making it so special for us.Would recommend this place very strongly for business meetings, stay and also private family get together.
Excellent hotel and location is good, all staff are courteous and frendly, excellent buffet breakfast well maintained and front desk staff excellent service quick response is there and i suggest this hotel to every one feel like home.
The hotel is very centrally located and rooms have been recently renovated. Very polite and courteous staff. Saleem from house keeping was particularly very helpful, Jayanti at the coffee shop and the list goes on. The rooms are decent sized and we'll equipped for a budget traveler.
My wife and me stayed there for 4 nights. Very clean, good hospitality friendly staffs from front desk, restaurant, house keeping to room service. Thumps up, value for every cent paid. Very good food from breakfast to lunch and dinner. Easy access to get a taxi or auto. Near to tourist spot like Birla temple, Hussain Sagar lake 7 tombs and Golconda fort. Ramoji film city is an hour distance and Chaminar is about 5 km.
The location is one of the significant benefits of this hotel. In the central place, near to the metro station or a short ride by cab. The rooms are spacious and have all the amenities, though there is always room for improvement. The staff is quite helpful to your needs.
I stayed at hotel 6 nights, and found it very convenient. The location is excellent, pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice. The best western Ashoka, attracted me with its large classy entrance lobby. The room turned out to be equally classy, spacious and well appointed, as was the bathroom with enclosed shower.A kettle and fridge were provided. There is a restaurant where the service was attentive and the Indian buffet breakfast very good. Fantastic selection catering for all tastes and again, staff very friendly and helpful. Located within walking distance to Lakdi ka pool metro station. Very clean throughout and rooms comfortable and well appointed. Great value for money. Will stay again and recommend to others.” DINNING IMPROVEMENT 1. Need more space for dinning 2. Food presentation can be done in more better way ( Decoration of salads, colorful bowls can be used for food decoration, A round table can be used for separating vegetarian and non-vegetarian food. A big thank you!! to Mr. Ranjan & Mr. Jena along with the teams members for the hospitality.
I stayed with my family in Hotel Western Ashoka, Rooms are very clean, Checkin checkout process is very fast. Staff service is good. They serves healthy and variety of dishes in breakfast. Only issue i faced is sleeping disturbance during night as hotel is nearby main road, so you can here lots of traffic noise. Suggestion to management to put sound proof glass in room windows.
Excellent hotel of this class..Renovated and kept extremely clean. Front desk staff is very friendly and welcoming.Will always come back to this place.. Value for money... Will definitely recommend everyone for their stay.
We stayed Western Ashoka for 3 nights, check-in check out process is fast. Room are well maintained and clean. Room service is good. Breakfast have lots of varieties and tastes good. Hotel location is near main road and metro station so easy to commute. Vehicle noise disturbance is there in room during night. Suggestion is to put sound proof window glass.
My wife and I stayed 3 nights with an Agoda.com reservation. We arrived by Uber ($11) at 4 PM from HYD Airport. Our passports were copied while we worked with a manager to preview an acceptable room. After pre paying with our VISA, we followed the steward with our bags up one of the 2 elevators to the 3rd floor. Our large #327 had a comfortable king, 2 night stands, desk with chair, table with 2 easy chairs, shelf unit with hotpot/refer/closet, large TV(CNN/BBC, etc in English), and a fully outfitted bathroom with separate shower. A large insulated picture window had a view over parking. After 1 night, we insisted on moving; road noise, disco above us until 11:30 PM, and a concentrated incense smell from the AC. Across the hall, smaller #323 had 2 comfortable twins with a center nightstand with all features of the other room. It was quieter but with less reliable WiFi, bathroom with drain smells and was missing a shower door. So we moved a 3rd time down to #122, just like #322 except a smaller window viewing plants, and no problems. The 7:30 AM serviced breakfast buffet included fresh fruit, juices, choice of eggs, coffee with milk, cereal, toast, baked beans one morning, and many Indian warming dishes. We had secure room WIFI, unobtrusive AC, and used their nice 5 station gym. We bought metro cards($2 each) to visit the Lake Buddha, Archaeological and Sala Junga Museums, then booked an 8 hour hotel car($35) for more distant tourist sites. Although this 90 room hotel caters to locals and bus groups, is along a very busy street, it has an accommodating management/staff, and a good value at less than $50/night.
As I am from North India visited with 130students and 15teachers reached late at night 12:30 even then also they managed dinner and provided room so well we forgot the pain of train. Same day ready for breakfast at7:00am was awesome. Student stay there for 4days and enjoyed the trip good hygiene food and well planned arrangements made my work easier. Thanks for staying tunned with us
If you see few score points missing it is because of the staff at your restaurant. They think they are personally providing free food, from their pocket, in the morning, to the guests. Please tell them it is the guest who is paying for his 'complimentary' breakfast and behave with guest properly. Teach them manners please
We stayed here for couple of nights while we were in Hyderabad to attend a wedding. I could go on and on with the list of issues we faced throughout our stay. To begin with, we were given low floor room in spite of requesting high floor. As the hotel is located in a very busy place, ladki ka pool and the rooms are not sound proof, it was impossible to sleep. Hotel and rooms look quite old. Toiletries are inadequate n crappy. There was no hit water for shower n drain was getting choked. Wifi service in the hotel requires Indian mobile number for giving access. As we did not have India number, we had issues connecting to the complimentary wifi. While they agreed to give us some voucher to login, it was only provided to us an hour later after multiple reminders. Room service was the worst of all. On day 2, we ordered for some south indian food from the menu and were told that the south Indian chef was on leave and that none of the south Indian dishes were available. When my husband went over to the lobby to complain about this and chaos on our floor from some other noisy group, manager arranged for all the south indian food which we initially requested for. We were also told that all south indian dishes were very much available for order. Manager was the only saving grace. Thanks to him to help us with the room change on day 2 and facilitating room service. Would not recommend this hotel unless left with no other choice.
Center of the town near lakdi ka pul metro station,hotel has more space than the any 3 star hotel have.We founded that that the staff were extremely helpful and friendly and naturally so - they were always asking if everything was OK and if there was anything I needed. This was very much my experience in the restaurant where the staff named satyam he took care of us all the time .The breakfast and dinner buffets were terriffic and the evening dishes piping hot. The north india traveller's fears about getting good food in southern india - everything was perfectly fine in that department, so dine with confidence.Manager Mr. Wazi ullah he is the best men at the hotel he guided us where to go in Hyderabad as we were 3 couple with kids he took care of us we faced some issue with the hotel travel desk but he sorted out .We stayed for a 4 days and were very happy indeed. Recommended.Thanks & RegardsJatin Aggarwal
The Check in & Check out process is very smooth with Services of Bell Boy. Breakfast is Very delicious in Taste with the option of Live Dosa & Bread Toasts. Spot less Cleaning in the Room and wash room.
We, two adult couples, stayed at this property in December, 2018. The rooms were very clean, the service was great and the staff were very friendly. Food was very tasty and the buffets had a lot of choices, including South and North Indian dishes and European dishes, including fresh fruits. The Manager Mr. Aziz Waje was very friendly and customer service oriented. The other couple was celebrating their anniversary and we had asked the hotel to get us a cake for the occasion, which the staff promptly arranged for. When we wanted to pay for the cake, Mr. Aziz Waje' appeared from his cubicle and in a very friendly manner refused to take the money...saying "It's on the House". The room service was prompt and all our requests were promptly met. I will again stay at this property during my next visit.THE HOTEL IS LOCATED IN THE HEART OF THE CITY AND IS CLOSE TO ALL TOURISTIC ATTRACTIONS. IT IS TRULY A BIG BANG FOR YOUR BUCK..
Hotel nearby metro station,convenient transportation. Room is very suitable and clean, food also delicious. House keeping is excellent ,Mr Raju is very enthusiastic,when we need house keeping,he will help right away.
Hotel reception should make check-in & check-out process faster. It is very frustrating to make people wait for longer time after hours of travel . Hotel is in very good location, but lot of noise due to traffic outside. It's little difficult if you are sensitive sleeper.
A very well located and connected in an otherwise crowded locality of Hyderabad, Best Western Ashoka is a mid range hotel. Rooms are reasonable.... cleanliness, hygiene, facilities and comfort wise. Staff is mostly friendly and helpful. The only major drawback I experienced is their Ground Floor restaurant serving buffet breakfast and meals. The spread and quality of food served here is not up to the mark. The service too is slow and raise concerns. The property is well located and connected with all kinds of public transportation available in the city, the Metro Rail station is just at the Gate of the Hotel. Though one may have other choices to stay in the vicinity, in the category of the hotel; yet for the choice of staying here, in the category of hotels, one may choose this hotel if one gets here competitive price of stay rentals and wish to have well connection to all modes of city transportation at ease.
We had a stay for 4 nights and we took the package of MAP plan. We had booked 3 rooms and they provided us on one floor. Overall experience was good as the room were spacious and food was also good. Their service was also up to mark as they helped us every time whenever we required them. Their house keeping service was also at its best with floor in charge Mr P. Raju kept our room neat n clean every time. As we had breakfast n dinner in hotel, every time they served variety of spread and quality of food was also good.
Nice hotel for them who wants to stay in heart of city with Budget. Lajdi k pul is very busy area. Also having good facility of food. With limited option. Best part is warm hospitality, staff is very courteous and polite. Need to work on online payment aceptance.
I booked this hotel for a friend visiting from Singapore. We'd specifically requested for an early check-in as the Singapore flight was due early morning around 0600 am. The manager had agreed for an early checkin verbally. When the guests arrived at hotel they just kept them waiting until from morning 07.30 to 10.00, although the rooms were available. My guest were really tired, and they just tried to have a sitting nap, the receptionist there very rudely woke them up saying that they can't do it in waiting area. At the end when the room was allotted, they had not checked the toilets. The toilet was all clogged up, and it took an hour for the person to come and just take a look at it. Later on they fixed it. In any other decent hotel, the manager would have offered a different room immediately. The guest tried to order breakfast around 10.15 after the room was allotted, and they were denied saying that breakfast time is from morning 07-10. At least room service would have worked, but even that wasn't available. Anyways, these guys need to improve on their overall customer experience.
Hotel is Centrally located near to a metro station. Rooms are decently spaced. Staff requires a lot of training and the lack of training was quite evident. Food is pathetic and the less said the better.
The location of the hotel is very good... tourist places is easily accessible and also the metro is right beside the hotel. Food is tasty and the hotel staff is quick and courteous. The reception staff needs to be more active and quick. The breakfast menu is quiet variant and delicious. Overall happy and satisfied.
We went as a Family and booked Westeria Hall. The Hospitality was great and the Food was very Tasty. The overall ambience of the Hotel is Awesome . The advantage with the Hotel is that it is very strategically located and good look keeping its Quality well. Regards, Deepak.PA.
Location of the hotel is excellent, just beside Lakdikapool metro station, locating it or getting auto or ola cabs are not a problem here. Hotel has ample parking space, exterior view is good. Staffs at the reception are little laid back, they take lots of time for check in and check out, minimum 15-20 minutes will be required for check in and check out. This is totally business hotel, not suitable for family stay, we felt little uncomfortable there during our stay as the lobby , corridor, restaurant everywhere we find only business people, though they were not disturbing anyone but still I felt little uncomfortable. Rooms are big, spaceous, ac working fine, 24 hrs hot water supply, good room service and house keeping, bedsheet and towels changed everyday, complementary water bottles and toiletry provided everyday, concierge service is there. Travel desk is helpful, Mr Kareem who is the travel desk supervisor helped us with car for city tour and airport drop, driver who was provided mr rafique was very good person. Ground floor of the hotel has two restaurants, four squares and sync. Sync is a full fledged restro-bar whereas four square is like a coffee shop , we dined at four squares in all three days and liked the food very much, every item they served were excellent. Overall very good hotel for business stay..
the location is the key here. It is close to the main central business district where most of the Govt departments are located. My office had booked around 6+ rooms for our team. Our room rates included breakfast. Room - My room though a non-smoking room, had a strong smell of cigarette when I opened the main door into the room for the first time. The room had all the basic facilities - temp control unit, tea/ coffee maker, TV etc. The bed linens were ok though I cannot call them spotless especially the pillow covers. My serious problem was the bathroom. The bathroom smelt very bad as if you were in a public toilet. The toilet seat needs some serious attention from the management! They need to be changed. Somehow the toilet seat is much smaller that the pot itself! Very weird. Breakfast - Was ok with a mid range spread. The taste of the food they served was good. We stayed for a night. If I am to travel to the city on a personal account, I may not choose this property again
I am not sure why people have given negative reviews. Hotel is at a nice location (middle of the city). Everything is just a half hour way (tourist destination). Good breakfast, clean rooms and staff is very helpful and polite. Will recommend it to anyone.
Visited this hotel for a business trip. Its a calm hotel, ideal for business travellers and even family stay. They have a nice coffee shop & buffet restaurant at the ground floor. Accessibility wise its close to the business hub of HiTech city, Gachibowli areas.
Good hotel at prime location with nice rooms but with very average room/reception service. Breakfast spread was nice but cutlery seems to be very old and should be replaced. Things take quite long to be done be it room service or check-out. Just for an exmaple, we asked for an extra towel and it took 45 minutes and 3 follow up calls for us to get it. Overall nice hotel and it can become excellent if service can be improved.
I was staying there with family, but there were not many families around. It was more of business people. Limited options for food, but quality and taste is good. No swimming pool, but other facilities and location are good. Once the metro is operational connecvitity will also improve further. there was some noise during night due to the bar in the ground floor. Except that it was a good experience.
It was very nice experience of stay for business trip. I have spend total 07 (3+2+2) nights in this hotel, at all time I good service from the hotel. Rooms were very much clean. Quality of food is very tasty and enjoyable. During my stay two minor problem were reported by me which was shorted by staff immediately with apology though it was not staff fault.
Got a great deal through trivago. Total worth for money. Excellent food, excellent stay If you want to xplore city in public transport, then metro station is just a few steps away. Otherwise few famous places of hyderabad at walking distance.
I had an opportunity to stay for 01 night at the hotel from 04/05August'18. My experience was very nice ,the quality of room and amenities was excellent. Only glitch was Wi Fi not functioning properly. Suggestions : there should be someone to explain the amenities and facilities being provided in room. House keeping needs a little perk up with proper training. Overall experience was memorable , we will recommend to all . .
Good rates offered at a comfortable location. There are limited issues on room lighting, internet access, maintenance breaks, proper billing issues at check out. All these can be improved on feed back / discussion.
Hotel has only one restaurant, which serves only buffet for lunch/dinner. Room service for food and beverages was not up to the mark. However quality of food, overall was very good. Good hotel to stay with family and conveniently located from tourist point of view. Good value for money
Big rooms and the friendly behaviour of everyone present. Lunch Buffet @399 with non-veg was a delight. Service was upto the mark.. A pleasant stay with everything up to the mark. Would visit again.. ??
It was a very comfortable stay.the hotel is well located .the staff was very cooperative. The overall feeling was good I would prefer to stay again in this hotel and can recommend to others for the stay
Thanks a lot for an outstanding experience U guys were awesome and the way u treated us was incredible... Keep doing the good job and may God give u all a huge success in life... Thanks once again ??????
Stayed here from July 9 to July 10. Here are my observations: The Property: ============================================ Located in the centre of the city. Good. But not enough decent eateries around. I had to go out hunting at a long distance for a nice, quiet dinner. The Place: ============================================ 1) It's a fairly large room , a linear one with good walking space. 2) White bed sheets and pillow cases. Soft pillows and medium hard mattresses. Good sleep quality. 3) A 32 inch LED TV. Didn't check for HD Channels. 4) Two 500 ml bottled mineral water complimentary. A downer here. Each got over at one swig. Any extra bottles chargeable. 5) Decent lighting. No complaints there. 6) Small-sized bathroom too. No shaving mirror. No weighing scale. A Hairdryer present. No Yoga Mat. Old greyed linen. Hair shampoo, body gel and soaps. No shaving kit, No dental kit, no hair grooming kit. No pressure pumped water shower. 7) The bathing area was separated by half a glass partition at all from the rest of the bathroom. Like you brush your teeth while standing in a pool of water if your partner has had a bath before. 8) A well functioning AC. 9) Pathetic WiFi falicity. 300 MB quota, which sounds ridiculous. 10) Adequate mobile/laptop charging points. The Platter: ============================================ Average spread in breakfast. Butter milk, Sweet lassi, Cucumber juice. Mediocre Donuts, muffins croissants Medu wada, Upma, Cholar Dal, Luchi, Corn Idli Corn and Spinach, Kheer French Toast, Aloo samosa, Boiled eggs, Cut fruits, sprouts, Tomato sandwich, Corn Flakes. Live omelette and Dosa. The Postlude: ============================================ Hyderabad as a city is full of marvellous hotels. The overall package needs to be spruced up.
Very reasonable lunch buffet with wide variety of choice btw both and south indian dishes and very tasty food. Very beautiful hotel and it's ambience is amazing. Must try for anyone coming to Hyderabad
Check in and checkout was easy. Rooms were spacious with cleanliness at its best. Breakfast with continental choice was yum... would visit again and definately going to recommend it to my friends and family.
I had been there for my cousin wedding in july. Was amazed by their services. By far my best experience of hospitality. Their staff is so cordial,amazing food, quick and fast room service and last but not the least their rooms are best in such a small tariff.
Location of the property is central and exclusive parking for hotel guests. Well designed property but lack in maintenance. Small but comfortable restaurant, serving decent food. Has to work on housekeeping. Average !!
Good hotel with fair charges near cyber city. Room was neat and clean. Taste of A la carte food was good. Breakfast- Limited options with okay taste. WiFi access was very complicated. Staff was cooperative nd well disciplined.
The hotel is reasonably priced and centrally located. The rooms are large with basic furniture. The bed was comfortable and the airconditioning good. The toilet was clean and housekeeping replaced towels and toiletries promptly and even on demand. Coming to food, breakfast was standard but options didnt change much on day to day basis. Room service was prompt and rotis, curries and starters were tasty. If you do not need to go to cybercity daily, then this is your best budget option in Hyderabad
This was my first trip to Hyderababd. Just by seeing the reviews and photographs on the website I assumed that this could be a neat and clean hotel. To my utter surprise, the hotel was more neat and clean than it looked in the photographs. House keeping as well as the reception desk deserves special mention. The room service people were also very good.The complimentary breakfast is not up to the mark. I had three days stay in the hotel and breakfast items were almost the same with watermelon and grape juice on alternate days. The room was well arranged and there was no noise at all from out side.I was using the vehicle( swift dezire) arranged by Mr. Ali who run the travel desk in the hotel. Mr. Ali was very prompt in answering all the queries through whatsapp. The driver of the cab Mr. Shaikh Pasha was a very sweet and polite person and was very helpful throughout my trip. We had a very pleasant trip....
We stayed here for three days to renew our Kids passports. It is a very nice hotel with friendly staff. It is in a nice location. I booked to red cabs to visit the US consulate a half hour drive from this place.
Centrally located in Hyderabad. Highly recommended for family and business people for any kind of trips. We stayed here for 3 nights and are happy with the service quality and amenities I prefer to come back for my next trip to Hyderabad
As my summer vacations I visited Hyderabad and decided to stay at The Best western Ashoka, I saw a couple of Images online of the Hotel and I was surprised. The staff is very good all are friendly, And the food buffet is the best
The hotel had a lot of amenities and the staff was polite, food was good and travel agency was also there. The room was spacious and was a 2 single bed room. The bathroom was lighted and one can easily get both hot and cold water. The buffet was overwhelming and had a wide variety of choices both for vegetarians and non vegetarians. One can easily avail both public and private transport from the gate of the hotel.
Stayed here during December 2017 for 3 nights. The following are the positives of the hotel : 1)The hotel is centrally located,almost on the main road; making it quite easy to book an Ola/ Auto 2) The rooms are spacious and well maintained. 3) The food (lunch/dinner) was tasty & good The negatives are as follows: 1) I checked in around 7 pm in the evening. To my dismay, it took approx 15-20 min for the entire check in process. In-fact throughout the stay i was rather amused by the carefree attitude of the people at reception desk. This perhaps needs to be looked in by the hotel management 2) The spread of items in the breakfast buffet needs to be enhanced. 3) Wifi connectivity needs to be improved. Overall a value for money hotel. Definitely good but can be improved
Fantastic stay, big room, clean linen. Perfect ac, hot water available 24 hrs.All toileteries provided even hair dryer was there.mini frig and locker too. Corridors were clean.Decoration of each and every corner of hotel was artistic.Reception area spacious.Staff very polite , soft spoken.and cooperative.Breakfast was very good and tasty with a wide spread of dishes all tasty.We couldnt have asked for anything more. TOO GOOD TOO GOOD.Hats off for the management.Would love to visit again.
A very good stay with good ambience and good food. very good location as well. Very satisfied with the service and stay. Rooms were clean and hygenic and Breakfast buffet was tasty and value for our money. stayed here for 2 nights with family and overall had a good experience with no negative pointers during my stay
Stayed here recently for 4 nights (April 28to May 2nd) with family, had got a decent offer from MakeMyTrip. Check in was quick , nice room , enough space to put an extra bed ,ac powerful Room service was quick Buffet breakfast was good , quite a spread. Convenient location for tourist attractions. Travel desk was good for full day sightseeing taxi deal. Lot of app based taxies available in minutes . During early morning check out , packed breakfast was provided . Cons - flush not powerful (room 130), front office /reception staff can be more polite towards customers (the issue was rectified by the plumber at the earliest , though).
Stayed at the property recently. The location of the hotel is a vantage point as it is located right at the lakdi ka pul. People who are travelling to Hyderabad by bus, this is just 500m from the drop location at lakdi ka pul. The staff was courteous and helpful. I had done the booking via Make my Trip. The hotel was initially not willing to provide GST invoice and asked me to speak to Make my Trip. MMT staff were least helpful. I am disappointed with MMT. The hotel staff pitched in and agreed to provide me GST invoice. Room was good and comfortable. Bathroom was clean. However shower fitting in the bathroom was old and hence the water spray coming through the same was not as expected. The towels provided were old (probably eligible for antique award) and needs immediate replacement. I am sharing some photographs also. Hope it is helpful to you in making the right choice.
The best thing about this property is the location! Centrally located and in the heart of the city. Best suited to business travelers. Make sure you read their check-in and check-out timings. I had reserved for single night and informed through booking.com that I shall be checking in as early as 8am. But the staff at their reception insisted that I wait until 1pm, which was ridiculous. Finally I agreed to pay a bit more extra and allow the guy to check me in. Even the check out is too strict. You either pay extra or be done with the hotel.
The hotel is centrally located which is plus point for tourists. The hotel is well maintained with all the modern facilities. Very clean and tidy rooms and free wi-fi facilities. Ambience is beautiful. Excellent room service. Complimentary breakfast is worth. A small concern is that they can surely improve their front desk skills. The front desk staffs needs to be more prompt,active and cooperative. Overall experience is good.
The location is excellent and overall a good stay. Restaurant staff are polite but very slow in service. Parking is a issue at times but well managed by the hotel staff. Rooms are well maintained with house keeping staff catering for your needs. Overall it is value for money
The Ashoka Hotel close to the Lakdi-ka-pool in Hyderbad was a respected name in mid priced hotels for decades. I remember regularly visiting the vegetarian restaurant that was known for its very decent thali or plate meal even in the 1980s. Now it sports the Best Western brand name and has seen a significant face list. My wife and I stayed there in early March this year, opting for this hotel more out of nostalgia -- but we were not disappointed. Hyderabad has always been a place for good value hotel rooms-- and BW Ashoka upholds this reputation. A double occupancy premium room can be had for below INR 3000 if you shop on online sites -- but there is 18% GST (tax) that is added these days. Still excellent value with a well sized room and bed; separate sitting/dining space and ( important for me) a good desk for working on one's laptop. The bathroom ( with shower cabinet) is sparkling clean. The restaurant is now both veg and non veg but room services prices are very reasonable. The Best Western tag will inevitably attract international guests who will be very pleasantly surprised at the tariff when converted to dollars or euro; but I think some will feel the lack of something expected in this class of hotel ( 3 star): a night latch on the door. I would urge the management to install this small accessory that many will consider essential to feeling safe. The travel desk in the lobby is manned by friendly people and they have a choice of sedans to offer which are not overpriced compared to the rates prevalent in Hyderabad. But their services are not integrated to the hotel billing and you have to settle with them directly - in cash. We used their services for airport transfers and city tours for reasonable rates.
Excellent stay. Rooms were large and spacious. Restaurant Staff were polite. Centrally Located and easy accessible. Managerial Staff and Reception Staff were polite and supportive. Even the restaurant staff very polite.
Excellent Hotel. One of the best 3 star hotel i have stayed. Spacious Room. Good Breakfast. Staff is polite and very helpful. Location of the hotel is also good. Have stayed their for 4 days. Been their for business trip.
Hotel is in best location for business , eas to move around , good spacious rooms , buffet break fast and dinner is excellent , value fr money. food is good, any ne can take family tooo for dinner with buffet just charging 299.00
A nice place to stay. Rooms are very clean. The staffs are very good. This has been my second visit and satisfied with the hotel. The location is very convenient and easy to travel. You can confidently book and stay here. The place is very neat
Hotel is very good staff is very co operative . Rooms are big and very clean. Bathroom is clean and 24 hours hot water. Breakfast was complimentary some items were very spicy overall breakfast was good. Check-in and checkout was speedy.
We stayed there for 3 nights. Room was spacious enough to accommodate 3people comfortably. I can note down many good points but not everything was perfect. Fine experience included... - spacious and comfortable room - room and washroom were clean with all the basic amenities - conveniently located and easy access to all the major attractions in Hyderabad. Most of the tourist places are within 5-6 km radius - breakfast was having widely spread - friendly and helpful service But they can improve on... - illumination inside the room could have been better - taste of food was not the best - rooms on 3rd floor can get disturbed sometimes due to functions on the 4th floor - Wi-fi given by hotel was only 300 MB per day and speed was not great But overall it was a great expirience worth the money!
my stay at this hotel was in July 2017 nd it was a memorable experience for me.....such large spacious rooms, the clean bathroom, toiletries , coffee maker, everything was up to the mark. The buffet breakfast had a vast variety of dishes to choose from. The hotel is cengtrally located and has its own compound. Autos and other vehicles are available just outside this hotel.
Chose this hotel based on reviews but I should have read the negative reviews and not just the positive reviews. Chose the deluxe room based on their description of how luxurious they claimed it was. Honestly, Its just an average room and that's not even the problem. The sound coming from their bar or some event that is happening in their hotel is guaranteed to leave you sleepless day and night. Loud music reverberating through the Walls and floors is a constant feature of our stay for the last 2 days. I'm still staying at this hotel and I complained to the front desk. They promised to turn down the music but nothing is being done and hence this review. To add to the music problem, the room that we got is facing the road, you can see the road from the window. (See the picture attached) The sound from the traffic is deafening with all the heavy vehicles honking and breaking. How come this hotel has not heard of sound proofing? Oh and the wifi never worked for our entire stay and repeatedly complaining about it just fell on deaf ears. I'm glad I will be checking out tomorrow. Never will book or recommend this hotel to anyone. There's surely better hotels out there for the price we paid here.
This hotel has narrow entry and has issues with parking. Location is good in terms of reaching to other places in Hyderabad. Rooms are okay and it was stinking. To minimize the stink, room freshener were applied which made it further worst. Bathroom was okay but doors in very bad conditions.
The problem started at the front desk, no room with a single king/queen size bed was available. After checking in, I realized that despite the first impression that the rooms have all modern necessities, nothing seems to work 1- The telephone was not working, on complaint I was assured of a room change, even after long wait, no one got back. I have to go to house phone & check the status, I was informed that no other room was available, so I have to use the current room only. I tried to use the laptop & realized that there is no power connection at the work desk!! The entire room (designed for two people with twin beds) have only one power connection available in the middle of bed. Switching on the TV, faced problem with remote, the intelligent housekeeping that I have to use one remote to change volume & another remote to change channel! WOW!! Tired with such excellent facilities, I decided to retire to bed to get some sleep, the entire bed shifts when you sit or move slightly. It's a very good example of how NOT to run a hotel.
Had visited Hyderabad earlier too but this time visited with family and stayed in this hotel. It is centrally located and quite convenient. Has sufficient parking too. Rooms are neat and clean. Most important clean toilets. Breakfast spread and taste was good. Overall a nice experience.
Most of the starters which i wanted to order were not available. Room Cleaning was done with out our permission Travel desk was too expensive we got much cheaper rates outside hotel In room Menu card does not mention Hard drinks Some of the items in breakfast were repeated daily Quality of Tea was not up to mark Rooms Quality Excellent Taste of Food is superb Its an amazing hotel for stay I would seriously recommend others to please opt for the saty I saw there was swimming pool while making the booking but did not find any Since its winter season i will ignore this part Please use this hotel my stay was amazing one i would rate it 8/10
Stayed here for 4 nights. Location-Easy to find and well connected. Room-Good size room where you can fell the space is yours.Bed was soft and clean,TV,Mini bar,Writing table and two chairs with coffee table. Bathroom-Good size with all the basic needs. Breakfast-Was good but after 3 days stated to get bored. Service-Very good,Check inn and out was fast,all the staff is smiling and happy to help. Overall Very good option for mid budget travelers.
Been there to stay for 3 nights with family. First impression was that I could have picked up a better hotel it was more of a business hotel. But my perception changed with their food and service. I checked out on 20th Dec and after coming home I realized that my wife left her wallet in room safe. I called the hotel and they transferred the call to housekeeping head Mr Krishna murthy. He immediately got it checked and informed me that he found the wallet and gave all details. Today he couriered me the wallet. I am impressed. Definitely recommend
As I mentioned about this place. Very very centrally located. Very close to places of interest like Salarjung museum, Charminar,Husseini lake etc. Rooms here are quite spacious and clean. Tv ,tea kettle, AC all in good working condition. Although food here is not at all interesting, rather not tasty at all. But many famous joints like Sarvi ,Paradise , Bahar that serve authentic Hyderabad cuisine is 5 to 15 minutes drive away. So we actually did not mind. Anyway we had a very comfortable stay here .
Hotel is neat and clean and in the heart of the city. Rooms are big and neat and clean the only dis advantage seems to be the proximity to the bus stand where it becomes too noisy Staff is good and service is also good
nice staff and good room value for money and specially the food also. During check out i think they should have adeqaute staff to do check out . The location is great and all amenities in the room grat stay
Stayed for 2 nights recently. Very conveniently located, clean and elegant rooms with all amenities. Breakfast and Dinner were also sufficient with good spread. Efficient Check-in and Check-out process. Value for the money.
This is the best 3 star Hotel in Lakdikapul and got awarded by the Telangana State Tourism for the year 2017 as the Best Hotel, smooth check-in, the rooms are fine, the bath room hygienic, round the clock boy services available, besides restaurant, the complimentary south Indian food was very much delicious, the manager and the other staff members very polite further this hotel is idle as there is a newly inaugurated Metro train is adjacent to the Hotel.
Was nice to stay at a good price, nice room, nice bed, toiletaries can improve, bell boy reception management to improve efficiency, parking is a mess, service on arrival is weak, poor internet, i asked for non-smoking room and was given 3rd floor but in the morning there was heavy smoke smell in my room and the whole corridor of the floor was full of smoke smell and on complaining the person ast reception that we dont have any non-smoking rooms all are smoking for which I challenged him to come to the floor and see the signs on the floor and all the doors it says its non-smoking so he apologised(this was unprofessional response and I think the name of the person was Vinay). these are improvements, but overall good stay.
The location is really good if you are a tourist. The rooms are well maintained. The restaurant is quite good and even better than some other options outside. The staff is very helpful and service is prompt.
The Hotel Rooms are spacious and with great ambience. Breakfast is too good. Enjoyed the stay. Centrally located and cooperative staff. The travel desk mr. Ali is very nice and have made our travel arrangements very comfortable. Thk u Mr. Shirish of Hotel and Mr. Ali of Travel desk for making our stay and journey memorable. All the best and keep it up. Will recommend this to friends and family.
On behalf of Rahul Chandra & Gokul Chandra trust , Vishakapatnam, we booked 5 rooms to organize the Book launch "100 years of Telugu literature " at Potti sriramulu Telugu University, Nampally, Hyderabad on November, 5th,2017.,we did early check in at 7 am , staff were courteous and very accommodative. Ambience, House keeping and food , indeed we enjoyed, it was an awesome stay. Later in the day one of the Eminent personality from Telugu Film industry , well known charismatic personality Sri. Gollapudi Maruthi rao garu, joined us , stayed in one of the suits, he was so happy and recollected the olden days, when he stayed in the same hotel many times and recognized the old staff, cherished the old memories.We are indeed thankful to Mr.Jawed Ahmed ,Vice president, Best Weston Ashoka for providing us the best service and this wonderful experience. Looking forward to come back again asap.
I had a very pleasant stay at Hotel Best Western Ashoka. My flight reached Hyderabad in wee hours; but I was provided early check-in which avoided inconvenience. The entire hotel staff was very friendly and cordial and it made our stay very memorable. Would definitely stay there again!
Good hotel, good rooms and restaurants, supporting staff, good rental services ,clean hotel rooms and restaurant ,good in Nice and inexpensive with options - 4/5 for that Sleep quality was nice 4/5. Breakfast was expensive and wasn't value for money - so 2/5 - please avoid - you wil have much better and cheaper options outside. Room Quality - 4/5.services , we enjoyed a lot here ,
Booked a single night and location is right on main road but the hotel is very noisy with lot of bookings from tour operators. You will find the lobby, hallways all the time bustling with people chatting up in loud tones with the staff looking the other way. Rooms however are spacious and good. Strictly a budget option.
Good Location Best Rate Value for money Awesome food Friendly staff The Chef went way out towards veg demands Reception is proactive Each and everyone we interacted with was kind and professional in their services. One of the best holidays ever had. Unforgettable memories. They have the best of the team management
During stayed at hotel experience had good except sound problem beside road side rooms specifically during at night. We have taken two rooms. Rooms were quite good and cleaned regularly during our stay.
When did I stay : Feb 2017. Duration - 1 day. Good decent standard hotel for an upper middle class family and above type stay. Location - I can't comment - As I don't know much about Hyderabad - but it wasn't too far away . So 3/5 based on my experience. What I liked - Yes - it was a decent bar - Nice and inexpensive with options - 4/5 for that Sleep quality was nice 4/5. Breakfast was expensive and wasn't value for money - so 2/5 - please avoid - you wil have much better and cheaper options outside. Room Quality - 4/5.
the title seems very appropriate. from the check in i had to ask them to set right this and that. we booked this place online after we got a reference from a colleague , it was nearest to our work place in hyderabad. as we needed the room for 5 days the manager gave a discount and we went ahead and booked. there was a royal innova pick up from the airport. after check in realised that the bed linen was dirty, bathroom door was creeky, and wash basin was leaking. all this was set right after repeated asking and calling the front office staff, i am sory to have forgotten the names of a few who were really helpful, one person helped me find a homeo pharmacy nearby. another front office staff helped me find an auto for my shopping purposes. language seemed to be a problem at times. throughout our stay i didnt know if telugu, hindi or english was the language all the staff knew. when i spoke hindi i got a telugu reply. it was all right and funny too. food is nothing much to talk about. the buffet breakfast is monotonous . there was no pessarattu on the first day of our stay and the manager made sure it was there on day 3. so kind of him. sambar and rasam was made of green chillies. taste needs vast improvement. the guests are very noisy. all through the night there seemed to be check in and check out, loud music was played in the floor looby , the doors of the rooms were kept open and the room inmates were dnacing away to glory. the front office did nothing to mend this. it was a nuisance on 3 days of our stay. one day upon our request the room opposite to ours switched of the music and shut their doors after making a scene. this i understand is a common feature in this hotel which has not been rectified. this hotel claims to be 3 star but alas a lot needs improvement. on our way back to the airport we had booked the cab from the hotel and agreed to a innova as we had much luggage. the travel desk made did not arrange the said cab and instead gave a swift. we demanded a refund which they flatly refused and we were late to the airport. this travel desk also is supposed to be a recurrentproblem. if u dont use thir services during your stay they seem to create trouble during check out.
Great Place for a short business trip, Suresh the concierge staff was really helpful and had a big smile on his face,the noisy lobby was an irritation,except that good breakfast spread and excellent front office service was worth mention
Amazing stay with delicious food and services. Must stay place with family during visit to Hyderabad. Room cleanliness and services are amazing. Staff and management are polite and very helpful. Must stay...
good hotel, at right location, centrally located to move around easily. they have to improve front office staff behavior. buffet break fast and dinner is average , ok value for money. and again any thing you order for example egg omlet, it will never come.
Not the best experience, there are better properties who all willing to be customer support friendly than money centric I have already raised my complaint to hotel reception and make my trip regarding my refund but denied any help from hotel staff Absolutely pathetic
First of all, wrong room was allotted. After repeated request, as per the booking room was provided with lot of time. I have to make request four to five times for providing room as per the booking. Minimum facilities in suit was there.
One of the best hotels at present in Hyderabad. Besides being centrally located it has a homely feeling to it and makes one feel safe and relaxed. The in house restaurant has buffet which is exceptionally sumptuous. The staff at the hotel including the servers at the restaurant, the front desk, as well as Mr. Karim at the Travel Desk go out of their way to make your stay a memorable one. Rightly is Best Western Ashoka immensely popular among people. We hardly had any problem in either checking or checking out. A small miscommunication pertaining to bill amount was also solved immediately and the extra money paid by us due to some confusion was funded back to us at the checkout without even a question being asked. Something unheard of in today's hotels. We would definitely be going back to this hotel very soon during our next trip to Hyderabad.
Very responsible, friendly staff. Good interiors and spacious room. Restaurant is very small, management should look to increase the size as it is congested during breakfast time. Parking and other facilities are better.
comfortable , nice room, ambience. only one issue fish ordered was not upto the mark. moreover the person who came to collect was informed and shown that fish was left out but the french fries cosumed.No courtesy on revert
good facilities and everything is very clean and furniture is good. Good lighting and ventilation. I really satisfied with facilities but i felt price is little bit high. I was upset because charged fo mini bar
Problem with TV and called room service, they haven't responded on this issue. Overall maintenance is just ok, should call housekeeping for toiletries. Rooms are not soundproof, you will get sound when anyone walks through the corridor.
This hotel is located in high traffic zone lakdikapul in Hyderabad. Wifi was not working properly. Room cleanliness, food quality, staff behaviour ,etc are excellent. I got good deal through makemytrip.com
It was a Family trip, the hotel was nice and the rooms neat. The A/C worked perfect :) The Hotel is located in the centre of Hyderabad. The food there was also good, it was a buffet and everyday different dishes, we definitely ate too much. The staff very friendly and helpful. In general for a short stay in Hyderabad, I can recommend this hotel - thumbs up!!!
Inspite of the rude encounter with the staff, I am giving 3 stars just for the fact that the stay was all right. We had made a booking.com reservation (For 3 rooms) and we have mentioned that we would need the room by morning itself as they followed 12 noon check-in (for online reservations). When we arrived there, we were asked to pay a fee of Rs. 1500 for early check in - I don't have complaints of them asking us to pay early check in fee - That's the management rules - Fair enough. But I would argue that the fee of Rs. 1500 was ridiculously high for a Rs. 2500 room (for just 2 hours of early check-in). And then the case of a very rude front office personnel who told me that "I should know that the rooms are available only by 1 pm since you booked through booking.com". But the mail from booking.com mentioned 12 noon check-in time. Eventually, we got one room after the mentioned time only. Since we had reserved 3 rooms already for 4 days (Which was chargeable had we cancelled at that point of time), the staff and the manager on duty thought it's safe for them to be downright rude & conduct dismissive behaviour. Apart from that, it's bang on the main road, so transport won't be an issue. There are smaller eateries nearby. Housekeeping staff keeps forgetting to replace everything (Sometimes they miss a towel, or at times the shampoo) and their room service employees (one or two) are a little intrusive. The food quality is okay - Nothing great but they delivered hot food, so plus 1 for that! Their room service staff is very polite and prompt! Absolutely no complaints there. Highly disappointed with their "hospitality" inspite of a huge billing.
Hotel is centrally located and rooms are spacious. Room was almost what its shown in photos but 2 important things that photograph can't depict is NOISE & STINK. Bathroom though neat and clean, stinks like one big open drainage. We checked in on Friday & checked out on Sunday. Immediately after the check-in we noticed stains on bed sheet & it was replaced promptly. Friday night I realized that there was lot of honking & traffic noise due to hotels proximity with main road, but I didn't bother much as we slept late that night and due to heavy rains that night traffic had reduced by the time we retired for the day. My plan was to start early morning on Sunday to drive back to Bangalore, Saturday night I wanted to sleep early. But around 9PM LOUD MUSIC started from the nearby building, which I guess was having a DJ night. Sound was so loud & clear as if it was being played in the same room. I complained to reception about the same, they assured prompt action and a call back in 2 mins. After waiting for 15mins patiently I again called the reception and the response was music has been switched off, which obviously wasn't. So again 2 mins were requested by receptionist. Again after waiting for another 10 mins I called and asked for manager to escalate the matter, again I was assured corrective action in few mins, but this time I walked down to reception to have a word with him and asked him to change my room if they can't resolve the problem. Managers response was, we are completely sold out for the day but i've complained to the nearby hotel about loud noise and matters would be sorted in another 30 mins. I was like WTH, why should I wait for someone Else's party to get over for me to sleep in a so called PREMIUM room that i paid for. This time Manger assured that he will go out and talk to the neighboring pub/disc management and get it switched off, this time music did stop for few minutes and by the time i was in bed it again started with even louder volume. By now I had lost my cool and I called the reception again and blasted the manager, then I walked down again to talk to their GM. Manager was not available at reception as he had gone to hotel next door to get the music switched off and receptionist wasn't ready to give me the number of GM nor he was ready to connect me with GM from reception phone. I literally shouted on him but that was of no use as he wasn't ready to budge, he connected me to manager again who claimed to have sorted out the problem. By this time it was already 10:30 PM and I'm not sure whether his efforts resolved it or their party was already over. I booked this hotel as it was MMTASSURED hotel and my past experience with both MMT & Best Western in another location had been good, but when I tried to reach MMT 24x7 hotline number it never got connected not even once in 45 mins of trial. With such a worst experience I won't recommend this hotel to anyone, now I'm even skeptical about my upcoming MMTASSURED bookings as MMT won't be reachable when you need them the most.
I called up the reception for vacating. He asked me to come down. Since the card slot for power was not serving its purpose(which we've already reported) I carried it along with me after locking the door. I clearly communicated that one more guest is in the room getting ready and I wanted to clear the bills(so that we can save some time commuting to airport). Despite of this, some one from room service got into the room without notice. This was an embarrassing situation for my fellow traveler.
We booked the hotel not actually knowing the area too well, but we made a great choice. The hotel during our stay was a little noisy because just outside will be the Ladikapul Metro stop and was in full construction mode. So in the future you will have all the city at your doorstep not having to negotiate your life away with an auto-rickshaw or Uber'ing it around! How great will that be! The staff are really cool and friendly, the rooms are better than we expected, our safe was broke when we arrived and it was replaced almost instantly!! No hiding the fact that it is a business hotel but it seems the staff wanted us to be more welcomed and made to feel comfortable than the business types (not high level business - think sales people) The restaurant is really good value and the staff are really attentive and helpful. Take good note of this becuase there are more expensive Hotels nearby that have maybe a better breakfast but the bars and Dinners much more expensive for the same quality. The only difference is the poshness of the staff and the overall room quality. You will not go wrong being here if you want a clean comfortable room with much more affordable food and drink, the chef was really good. WIth what will be a great transport link in the near future. Worth the money 100% but do not expect 5* and luxury. Just very clean and comfortable.
Awesome place to stay. Very near to Birla Mandir. Rooms are very good and well maintained. Meal buffet was also nice. Though cost wise on a higher side. Items were good in the breakfast. Overall, had a very pleasant experience.
Been here only for the food and its really good. Try the Chicken Biryani or Mutton Biryani along with starters. Location is really good and really close to the railway station and the bus stand. Lots of sight-seeing places are nearby. Accessible by public transportation. Old hotel renovated now.
renovated hotel as its one of the oldest hotel in Hyderabad , restaurant is also good one all renovated but still need to upgrade to the current ! interiors are ok and service is also good as well as food state !
My stay in this property was very short, late night check in & early morning checkout. Located in residential area, Rooms size is too small. Lighting in the Room and Toilet were dull and should be changed, specially in the toilet. The W.C wasn't cleaned properly. The health faucet in the toilet may scare you as it's moves automatically but I guess it needs the technician attention immediately. Since I had to leave in the morning, I did not complained about Air-condition. It's not chilling at all and got disturbed with the air noise whole of the night. For me this property is just not maintained well. The spread of breakfast was also looks to be simple. I hope that the management will look into the maintenance part quickly.
These guys are not professional. Rooms are ok but furniture is old and bad. Bathrooms leak. As managers are not good, son is the training of staff... They do not have basic atticates. Breakfast is not great. Lack of hospitality, care. They do not care for guests, they don't react even on complaints.
I Stayed at the hotel for 9 days,The property is located at very good area,the hotel staffs are equally courteous and professional,Had a bit problem with the room A/C but over all it was good.The buffet food is equally good and of choices,I would like to thank entire hotel staff for the homely stay they have provided. Firdos from FO and HK supervisor 1st floor equally assisted me a lot.Thanks once Again
Its location is centralized with great ambiance ,rooms were clean and neat, well organized,staff courteous and helpful,food palatable and tasty. A well organized business hotel with value to money. Breakfast spread is worth eating.
Hotel was located in mid of the city with acceptability to places of interest like Birla mandir, Hussai sagar lake (Tangband). Rooms are good except the hallway where cigarette smell is coming. When we asked for change of room, they refused to change and placed no smoking sign in hallway. First day of sign. no smoking smell was there but it was there from second day. Complimentary breakfast was good but they didn't provide omelette and dosa when we asked within time. Buffet Dinner and room service was decent. Finally, a good hotel located at mid of city if they correct the mentioned problems.
Good hospitality, food nd services.Interior was also good. Nice location nd easily reachable. Rooms are goods nd well decorated. Everything is present in the room as per the general requirement. Clean environment.
Good. Food is brilliant. Buffet are elaborate and decently priced. Rooms are comfortable, clean. Staff & management of hotel are excellent. Location is brilliant. Easily accessible to other parts of the city
A value for money property. Excellent ambiance and good location. Staff's are polite and excellent. Rooms are very nice and furnished very well. Overall feel like at home. The services provided by the hotel is mind blowing.
I stayed one night in the month of feb-2017.Very good hotel for stay. Tariff is reasonable. Gym is good. Friendly staff. Fast service. prime Location and located heart of the city.Complementary Buffet Breakfast. Godd dining.Walkable distance to Birla mandir.
Awesome hotel very good rooms tasty food in layman language Heaven of Hyderabad A must stay hotel if your ever plan a visit to Hyderabad the city of Biryani A good staff at travel desk to help you to travel around the city
I stayed in the hotel for 3 nights. When I first checked in, the room I was given had a musty odor, and the floor in the room looked all broken and old. I was quite taken aback, especially with the strong, stale, musty odor in the room. I immediately went and complained to the front desk by phone. The front desk sends a housekeeping boy with a perfume bottle. A perfume cannot fix the musty old smell in this room. I took the lift downstairs, went to the front desk, and asked for a better room. The front desk personnel then took me to another room - what a difference. This was a spacious room, with a nice floor. The bathroom looked like it just went through a renovation - the sink looked stylish and contemporary, the walls had nice tiles, and the shower unit looked new. I wondered - why wasn't I given this decent room the first time around? The complimentary breakfast buffet was excellent. The masala omelette was nicely done. The variety and quantity of fresh fruits was impressive. Items such such puri and bhaji, upma etc were tasty. The quality of service during the morning buffet breakfast is erratic. One one day, the staff was receptive, paid attention, asked me what I wanted, and served accordingly. The next day, the staff members were indifferent and didn't care at all for my presence That was surprising considering it was quite early in the morning, and I was the first customer in the restaurant at 8 am. I had to get up, go to them, and ask them for service. The flasks with the premade tea and coffee are not labeled. So you end up pouring one hot beverage, and if it is not what you want, you try pouring the other hot beverage for yourself in a different cup, The restaurant management should put proper labels on the flasks to indicate tea and coffee - the trial-and-error approach is wasteful. Lakdikapul is a central location, and the sounds of traffic are heard in room. You can close the windows, to cut down a bit on the sound of the traffic. It was very easy to get an Ola cab to go places. Overall, the location is great - easy to get around in the city and get things done. This is a decent 3 star hotel that is good value for the price that you pay. Had it not been for the musty room and the erratic service in the dining room, I would have given this hotel a better rating.
House keeping very good service he given such nice stay am very happy to staying specialy thank to prashanth because is take care verry well and speak verry good rekha she is doing clean very good am happy to staying
House keeping given good service prashanth take care very well And Naga Raju is doing cleaning very good I want came next time also very good service and room service is very good such a nice hotel am happy to staying at the room
Overall it was ok. However service was not satisfactory for breakfast..Room were clean and neat.Location is very good.They need to focus on their services.The quality of food was good.We were not provided door key and it took quite a while when we were allowed to checkin.
Hotel staff were responsive except at the reception. Hotel is near to lakdikaphool railway station, I booked the hotel for an appointment at US embassy. There are very nice hangouts outside the hotel please try
We had booked the conference room for a meeting. It was followed by dinner. The hall is spacious and facilities were good. Dinner was also good. Ambiance was nice. Service is good. Support staff were helpful.
This is an old property situated at the corner of Lakdi-ki-Pool. The service & the food are good & having varieties. Breakfast also having good range of variety. The room decor needs a revamping as the fittings have become old.
As in concern about room, very spacious and bed was also comfortable and very clean environment. Only I would like to say that in bar, arrangement of sitting should change accordingly and there should be family lounge also to sit
The Hotel is centrally located. Traveler can visit Hussain Sagar, Birla Temple at ease. The hotel has buffet lunch and dinner facilities. Lot of eateries nearby. The room I got was very neat and clean. It was in the 3rd floor. If you are a fitness lover, then the hotel has a decent Gym. Free Car parking available.
It is a nice place to stay with very good service. The rooms are clean and comfortable. Centrally located and accessible. I was booked there by my client and as per them the cost was very economical. Staff was pleasing and food was also good. We were three people and after this experience we have decided to stay in this hotel for our next trip to Hyderabad.
Very clean comfortable hotel Nice place,good price great location Highly recommended. a very pleasant well located and appointed hotel with friendly , helpful front of house staff , that nothing was a problem for. The hotel is very modern looking and is of a high standard , I could not pick fault with anything , the rooms, lobby, reception were all kept in a clean and welcoming way,breakfast was a delight
We stayed there for 3 nights. Cost of stay very economical. The hotel is centrally located.The room had very good ambience, no noise from anywhere, mini bar was good and the bathroom was even better. Everything was neat and clean. The buffet breakfast had lot of variety and staff was courteous. The housekeeping staff was little not upto the mark though. They had problems with giving complimentary water bottles which were very small even when I offered to pay for them. They messed up the laundry too.
I felt like home.. Everything was in order, staff was friendly and professional... Great ambience, economical and comfortable. Would be great to visit again and recommend others to visit the hotel.. Kuddos
Everything is fine there.Buffet lunch is also good with reasonably priced at Rs. 350 per person, However they charge more than double as printed on MRP for items such as water bottles. This is really bad thing there
The hotel is centrally located with good maintenance.The food is quite good enough.The Front staff is good .Only the inconvenience is not allowing Early check-in or check out The charge for early check in or check out is little bit high.Else all the things are good enough for all family travelers.The WiFi access is so bad
Stayed at Best Western Ashok on a recent trip to Hyderabad. This is a good hotel, rooms are well appointed and the service is good too. Breakfast is good, and they have variety. The front-desk does get choked in the morning, too many people checking out, and the two front office staffers were struggling big time. Getting a confirmation from house-keeping, on the state of the room, and mini-bar consumption seemed to be the issue. Centrally located, so easy commute to most parts of the city. Good budget option.
this was my first time in the city. Wasnt sure what to expect from the hotel service. but this hotel made my stay so pleasant. the location is quite nice. the cleanliness is beyond expectations. very sweet spoken staff too.And i got a good deal too. So all and all a nice experience.
Good for budget travel. With the Metro station work; currently a messy affair but yes you would not feel the pinch as the hotel makes sure it does not get on to you. Staff have been very helpful and yes a secured place.
The most lousy hotel I ever stayed (stayed in almost 100 countries). Reasons No considerations for water conservation. Tap in room leaking for want of washers? Drains choked. When we didn't like the place hotel refused to pay our advance back. Trapped? No essentials in room (soap, coffee sachets), restaurant (glasses for juice, bowls for serials missing conspicuously). The list is endless. The lady at reception was very courteous and sympathetic. My only reason for review is traveller take informed decision. Narendr mathur 10th to 13th may, 2017
Hotel is located in the heart of city. Clean and spacious rooms, neat and clean washrooms and well maintained. Staffs were helpful and professional. Breakfast was really awesome but little costly. Parking space for car is available. Speed of wifi was also good. Overall a nice stay.
Centrally located, very cleanly maintained... At value prize...... Good food.... Will suggest my friends.... Got at value prize from make my trip...... Will visit again.... And never felt lyk being in summer when in hotel.....
Very good value for money hotel. Rooms and bathroom is very clean. Reasonably good service and excellent location. Not very noisy even though it is at Lakdikapuhl since it is off the main road. This is my preferred stay when ever I visit Hyderabad. The buffet breakfast is also reasonably good.
good hotel to stay and good location friendly staff and excellent breakfast .wi-fi was excellent.24hrs food availability.managers and gm was very personable ,polite&helpful.Smile from all the team Standard on service Inelegant hotel Every thing on it's place.i am happy for special care.i'll come back after few days.
Hotel is not giving free break fast to their regular customer thaugh I am regular visitor through Yatra.com. This time they have cheated by rejecting to give free Break fast. Be careful before booking of the hotel room by any Yatra or Make my trip or trip advisor with dicount offer and what rate they calculate at the time of booking and offering.
You should confirm before booking the room for the free avaialbles of Breakfast and wifi.Thaugh I am regular visiting to this hotel. Room was good, Facitity is good. Only to check before booking of the hotel room online so Hotel should not cheat for the booking discount and what other facilities are not given by the hotel management.
This is my favourite hotel in Hyderabad. I have been staying here since three years whenever I come to Hyderabad. It's beautifully built and professionally managed, located at city heart. Staff is cooperative and food is delicious. It's a very comfortable stay there.
I had booked this hotel through MMT and must say that the overall experience was ok. The hotel is in an ideal location and has good parking facility. Service was good, food was great. Rooms were spacious, neat and clean. Bathroom and linens were neat & clean. The only issue was the restaurant. While the food was good, looks like they had shortage of staff as they were taking a long time to service and clear the tables. Secondly the check out took a long time and you may want to budget some extra time for this activity. Rest was ok.
They did not replace the sheets or toiletries even the soaps.they put the used towels again in my room.consumables did not replaced.even when u call bell boy it will take minimum 30 mints to respond.very poor service.
Good location,clean comfortable rooms,excellent house keeping staff are plus Points of the hotel. Wifi service is very poor and require immediate response.Reception staff is too slow for present day speed.
As old customer to this hotel, again I was there ,because of Good location and enough parking and best service from the staff. Special thanks to Mr. Chennaiyya ( Room service) Vegetarian food lovers will definately enjoy the restarent in the hotel.
A best hospitality option with affordable tariff suited for family or business both, although location outskirts look terrible but the inside property experience is best in class. Choice of food at breakfast will be enough to satisfy your taste buds.
rooms are good, big in size... but that's all... rest everything is very average... 1. no early check in. extra charges for that.. 2. front office staff is very rude, untrained... 3. breakfast lacks variety... very repetitive menu.. 4. location is convenient but very noisy 5. travel desk is very average..
Descent room, great location with easy accessibility to tourist places and city. Very bad front desk and poor service! Easy cabs and auto availability as it is in the city. Do not order food at hotel.. Really bad food quality.
Had been there for a 2 day stay with family.this is my life's worst ever stay till now ,I thought never I should give up mentioning a review even if few days late. 1)first at the reception,cant even explain what are facilities available even after asking for 3rd time,.when they are very clear about tariff why cant they help with facilities they provide even after asking like about wifi breakfast,lunch??it implies like they try to save on that but how much ? 2)OMG,the bathroom .,broken door lock,stinking,unsightly commodes and drain pipes.forget about star appeal ,its far far inferior to normal any average hotel maintainance. 3)the food cant help saying omg again so stale and cold from breakfast to so called buffet dinner.
hotel location is at a very central point. Lot of site seeing points nearby and importantly you can get Ola cabs, Redcabs & autos easily from this location. Please do not opt cab service from Hotel as they are very much costly & unprofessional. Hotel staff & food quality is amazing. Room service is prompt & rooms are well maintained.
The hotel is quite good value for money. Has good accessibility and the rooms are decent. Cleanliness of furniture in the could be better. The toiletries are just OK. Service is good. Room service was OK.
Hotel located beside a very busy road, as such it was easily accessible. Hotel looked great and very clean. they took over half an hour to check us in, repeatedly telling the room will be alloted very soon. The room looked great and comfortable. The wifi services were horrible. Fooding is not worth mentioning. the tea and coffee sachets provided in the room had already passed their expiry date.Hotels better than this and at the same rate are available. Lots need to done.
Great hotel clean and comfortable staff very friendly most speak very good English they staff was always readyto help loved the big open spaced lobby with comfortable sofas and free newspapers excellent food very reasonable priced.near shops and places of interest
This hotel is too close to a major intersection and even in the late hours of the night (or early hours of the morning), there is too much of noise from the road - trucks blaring their horns are the worst, specially at 5am. The rooms are comfortable and staff is a tad slow (if you get stuck, call up the General Manager Mr. Ramana Rao at +918499862225 and he will help you out).
Booked using Go ibibo , Response was very good . very well designed interiors . Loved the breakfast here . I was here only for night . I felt there were less staff at the hotel . Over all a good place to stay . I am sure Best Western Ashoka can make it better .
The hotel is centrally located so all local attractions are near by. We wanted to check out on same day and hotel management allowed us early checkin. There was some confusion at reception regarding it but after some time it got sorted. Rooms were specious and clean. Complimentary breakfast was good. They have provided many south/ North Indian dish options. check out was also quick. Staff was helpful. I will say it's nice place to stay but advise folks to confirm early check in in advance to avoid last minute confusion!
Our check in time was 12 pm. But due to early flight we reached at 10 am. Early check in wasn't available hence we kept our luggage n decided to go around the city. We were told rooms are in cleaning process and would be ready only at 12. We had booked 2 rooms. We returned at 2 pm and we were told to wait in reception. We smelt something fishy.on nudging the reception staff which is rude , they finally accepted rooms are still not ready and would allot us only one room. I had senior citizens travelling and after a tiring early flight one doesnt want to face this horror. Well this was only the start. They took half an hour to allot me one room. Other room was alloted only at 3.30. The reception guy hands me a card n says room no 221 n card showed the same no. Upon going to the room it dint open. I asked the cleaning staff to open it gor me only to find the room wasnt vacated yet. Then when i complain the reception , he says the room alotted is 212.!!!bedshhets were stained which clearly showed they werent changed.More horror followed. Please avoid at all costs!!! Dont spoil the first day of your trip by booking this hotel like i did!!!
Very good value for money. Centrally located, free use of business centre, the staff was very friendly (allowed us late check in & out when requested). The breakfast is minimalistic and conveniently located next to the lobby. Please note that the hotel generally runs at a high occupancy rate so please expect to wait for your room if your turn up before the check in time of 12PM.
Location is good. Centrally located in main city. Rooms are spacious and clean.Ambiance is good.Well maintained Professionally well managed.Staff is helpful and well behaved.Food is good and have plenty of options.Centrally from all main places of Hyderabad.I would certainly visit this again
Rooms are clean and large.The aminities are good as per the cost..The area of this hotel is very near to popular locations in hydrabad.The breakfast is below average.The only negative point is bed is not comfortable.Bed is little hard so you cant sleep well.But you cant get this type of room and aminities at such a low cost.
Our school had taken us for a trip to Hyderabad from 19th December to 22nd December. We had to stay with 4 people in one room. We were in room number 219. There was an extra bedding for one person. An extra blanket was provided with it. One of us fell sick and was feeling too cold. So we gave the blanket given with the extra bedding to him. So when someone from the hotel staff came to give the complementary water bottles (which were not sealed and we checked that later), we asked him to give us one more blanket to which he refused saying that there are no extra blankets. Also, the hand shower in our bathroom was not working. Please see to it and give sealed complementary water bottles.
In room dining had posted bills in our rooms . However we had to fight and got all reversed . Reception was slow too . Wi Fi was good . Break fast was pretty ordinary . They must have some experienced staff in restaurant , reception etc .
Stayed for a few hours during a business trip. Checked in early in the morning. Though the hotel offer 24 hrs check-in check-out, that seems to be only for bookings done directly with the hotel. Since I had booked through MakeMyTrip, check-in check-out was 12 noon to 12 noon. I didn't mind the rooms were available on MMT for under Rs 8,00. That was a steal! The hotel staff was kind enough to allow me an early check-in after I assured I was checking out the same day. Large, spacious and neat rooms. Complimentary breakfast was available and food was good.
Nice Hotel, Approachable to main government offices. Staff hospitality good. Ready to extend assistance. Two main issues which the hotel management to take care, will add on the positive feedback. First is Wi fi connectivity. In three days, I changed rooms two times but connectivity very poor. Management should invest on some upgradation of same, if required..Second is Cost of Water . They provide two small water bottle complimentary each day. For more requirement, we have to pay with taxes. I understand, its not justified & management to re-think on this small issue.
Huge car parking, large rooms, noisy air conditioners, outdated furniture, average quality bed, torn towels, very very spicy food, empty liquor bottles outside all rooms along the corridors, noisy but friendly people all but priced a bit high. Choice is yours ! I wont choose again.
our experience of stay on 31/1/16 in this hotel, Check in fast and smooth.We were early and our room was not ready but hotel gave us another room as make shift. Suite room was large,spacious,neat and clean.Bed king size was comfortable.enough toiletries were provided in toilet.not enough light in bathroom for shave. No view from room and sleep quality was not very good. Complimentary breakfast was good.enough spread and tasty. Hotel serves Thali in lunch,reasonably priced and serve 5-6 dishes.Soup served was very hot and tasty. Hotel extended our stay by 3 hrs on request and check out was without any hassle A good experience and shall stay again,in fact already booked for next visit.
We booked this hotel as we got a good offer on the net. This property is centrally located with most of the tourist places accessible by auto or by foot. Very near to Birla Mandir, NTR Gardens etc. The staff were very helpful & courteous. The rooms were spacious & comfortable. The breakfast was adequate. Overall a nice experience & would love to stay with them again.
I recently been there, Location of hotel is good. One can find all famous locations easily accessible. Rooms are good. Breakfasts buffet is very good. Note: Hotel charge extra for early check-in n check out if u booked online
Brief experience in India seems to be that very few hotels get the basics right - which are a high standard of room cleanliness and a good clean properly working bathroom. This one does. We moved on to another hotel (unfortunately) that was supposedly more stars and looked great - but in fact was considerably inferior in these basics. If I'm in Hyderabad again I would certainly choose this hotel again.
Best western is a good hotel... The service and rooms are good.. It's in the heart of the city and all famous places are quite accessible from here. The breakfast buffet is good.. However, since a flyover is being constructed on the main road, it gets a little dusty and noisy.. No great views to offer from your rooms.
I booked 4 Executive Room, when i went to the hotel they said rooms were ready. When i went to the room bathroom were not clean, toiletries were not there, when asked the room service for toiletries or anything they won't deny.. But nothing will come which is very disappointing.. Location is good and liked the breakfast.. Rest all were disappointing.. I won't recommend anyone to use this hotel, But if at all you book then make sure you note down things in the room or they will ask for things which were not in the room and delay the checkout.. the check out and room service is horrible. The checkout at least takes 2 hours.. Expected decent service but Very Disappointed and won't recommend to anyone.
I got a very good offer through an online portal, stay there for a night. It is centrally located, and a comfortable place to stay Breakfast and dinner buffet is average, but decent. Room service was good.
I am currently having a 2 day stay at the hotel. The road outside the hotel is mostly choked with traffic. I had difficulty getting into the hotel. The check-in procedure took close to 15 minutes. The room looked normal. But, as soon as started settling down in the room, i started noticing the issues. First the lights in the room was flickering. Overall the room had extremely insufficient lighting for watching tv, Reading or working on the laptop. I even opened the curtains but that did not help either. The Tv's settings were all shaken up. I wanted to reduce the brightness but the remote did not give me the option. I needed the tv remote or a universal remote to do that. I complained, 2-3 different staff members visited but no one had a solution. They said we can't find the tv remote. Within 30 minutes of being in the room, i started having a severe headache because i was trying to work in this low light. I requested for a room change but the call went in vain. The mirror, windows in the room were all stained. The room service was extremely slow. I had to call several times to get any work done. The utensils for my evening snacks were picked up after 5-6 hours. That too when i had requested the staff to clean it up multiple times. The bedside drawer would never close. The bathroom was really small. I am just waiting for the stay to end asap. Extremely disappointing service!
Location of hotel is good. No Hassel while checking and checkout, large clean rooms, mattress was good with lits of pillows, bath was good. Initially TV was not working but service staff fixed it on time. Good foods, nice spread of breakfast. Overall a good experience. Value for money
Lets get the irksome bits over with - had landed at about 9:30 am, and were told that we would get rooms only at 12. We left our luggage and went off sightseeing. When back at 3:30, they still made us stay on hold for amost half an hour before they could show us to a room, which was still being cleaned. Inexplicable ! But then if that meant we got the Junior Suite instead of the Executive room we had booked, I would not complain. But then on, we enjoyed our stay. The room was really large, with a bar counter and a kitchen sink. Large sofas, where one of us 3 slept comfortably. They provided lots of extra pillows and blankets. The modern shower stall was a surprise in this hotel, and there was a walk in wardrobe. The housekeeping staff were great. They provided whatever we wanted including lots of extra tea/coffee/milk sachets for anytime drinks we made with the kettle in the room. The restaurant would tend to get crowded in the morning, as its rather small. But it was more like a well lit coffee shop and no one really minded starting off with a platefull even without a seat. The staff here too were very attentive for a buffet. Be careful with the travel desk, and ensure he clearly understands and acknowledges your booking for a cab. Give him a friendly reminder everytime you spot him. The car and drivers he provided were very patient and helpful. The road in front is a mess owing to the metro construction, and even a few steps either way are a challenge. But autos are available at the gate, though it might be a better idea to just go a bit towards the junction at the left, as the ones at the gate are likely to overbid. They may also give you a tour and return service which would be quite a good bargain.
At best western ashoka you get luxurious rooms at a very affordable price and it is located in the city itself ...!!it has a gym also...!!This place is ideal for people who want to experience luxury at a low cost...!!!nice services
I visited this hotel in december 2015 and stayed for one night, The location of the hotel is very convenient for sight seeing. BIRLA MANDIR is at walking distance. The room was neat and clean and of good size with all modern amenities. staff was courteous. free powerful WIFI was available . The staff provided the password for wifi without asking for it. Breakfast was good. I did online booking. I think it is good hotel offering value for money. only one thing is that it is located on main road. so subject to some noise.
The property per-say was good. There was "unexpected rush" at the hotel and although I had booked for 3 Executive rooms for 4 nights, the hotel was able to give me only 2 rooms the first night ... however, they upgraded me to a Junior Suite which was nice and spacious. We tried only one of the restaurants at the hotel which serves breakfast. The food as descent. The only issue we found was with the speed of service. The service issue though was not only for the restaurant but also in general. I believe apart from the restaurant, this hotel has a pub. In terms of location, the hotel is located very close to the Secretariat. You can easily get auto-rickshaws outside the hotel to move around the city and also radio cabs like OLA are easily available. I was surprised that the radio cab drivers however found it difficult to locate the hotel in spite of it being on the main road. The biggest minus point of the hotel I thought was the street noise in the rooms. Being on the main road with Metro station being constructed just outside the hotel, the place is somewhat noisy. Those of who are used to quieter places, may find it difficult to get adjusted at night.
I booked through Goibibo and Totally I stayed for three days in HYB out of 2 days in Taj Mahal and only 1 day in Best Western Ashoka. But later I regretted too much for paying almost the same amount for both hotels and TajMahal is still in old age condition where as Best Western is best in class of facilities. But only thing food is not as such as good in TajMahal and costlier too, for which I reduced 1 star. But being in middle of city, we can rule out this issue, since you get outside a lot many food options easily.
stayed in this hotel for 3 nights.. comfortable.. hotel staff are very professional.. and respond to any queries immediately.. Wi-Fi was working fine in the rooms and in reception area.. close to all tourist spots.. its more of a business hotel.. they can experiment more on the breakfast menu.. as we felt the menu was the same all three days..
Location : Excellent as its near by Birla Temple (walking distance around 800 mts). Rooms: Good, don't look for view or anything. Comfort level for sleep was good, especially when you are tired. But the as hotel was bang on main road, you can hear sound from lorry, bus honking constantly. It was okay for night as traffic was less, but not good for afternoon nap. Bathrooms were good & big enough. Food: Breakfast was complimentary which was good, nothing fancy but usual stuff like idly, dosa, breadbutter, omlete etc.. quality was good. Service: Reception people were rude/bad, they made us wait for good amount of time before giving us room. Wifi service was very bad, most of the time it was not working. Wifi signal was coming only at the edge of room. Otherwise people in food service were quite better. There were lots of school kids on our floor due to holiday season and they are making lot of noise after repeated complaints only they became quite otherwise it was very bad. Overall I don't say its bad, but there are lot to improve at least from hospitality side.
It was my business trip to Hyderabad. My over all experience was very good but only problem which i face is while Check Inn. I reached hotel at around 8 A.M. and asked for early Check Inn but the reception guy told me that you have book a room through a Cleartrip so you will get a check in at 12 Noon and upto 12 Noon we will send you to some other Hotel for which he asked me to pay Rs. 2,000. When i Refused to pay Extra for some other Hotel he Rudely replied Sorry we dont have room so wait till 12 Noon. But after Some time a staff changed and Then i requested a For check Inn then she provided me Check Inn at 10:30. Rest every things was very Good.
This was my first visit to Hyderabad and I stayed alone for three days in this hotel. I had to travel back and forth Hyderabad and Secundrabad so I made the perfect choice of selecting this hotel. I was able to get a room at a great deal price from a hotel booking app for Rs1600 per day and that was marvelous deal. This hotel is situated 35kms approx from airport and very near to the 'Husain Sagar Lake'. They offered a decent complimentary buffet breakfast that was tummy filling. The only pain point in this hotel is the Check-In! They took unusual long hours which made me to wait in the lounge.
The hotel rooms were nice. The staff were friendly. reception could smile more. it was relatively close to Charminar and Mecca masjid. there are a lot of eating paces, up the bridge. Very difficult to cross the road.
This was one of the terrible experiences we have had: CONS: No door man to hold the door or carry the bags from the car to the reception. We were with 2 kids and had to struggle with the bags The room was accessed in our absence and the workers were painting with our stuff in the room. NO SECURITY and NO ONE ASKED OUR PERMISSION The room with paint with kids in it, they offered for a room change no upgrade same type, next door. Food is over priced. We noticed next day too our room was accessed with the duplicate key Hotel is away from the main city. Breakfast is strictly ok. If you dont reach on time the food is over. Mostly locals visit with few tourists, seemed like a shady place in the evenings Rooms are very dimly lit PROs: Room service is prompt
I travelled in January 2015 with family. One of the Best hotel in 3* category. Rooms are good & Spacious. Staff is also good & Co-operative. Breakfast was too good. One main thing most of the attractions are nearby to this hotel.
I went for a conference in Hyderabad...So I booked this hotel...It's an amazing place...The rooms are very clean and spacious...Well maintained linen was provided...The breakfast was also very good...Overall an excellent place to stay near Birla Temple, Hussain Sagar lake and Char Minar in Hyderabad...
We visited in november ..hotel booked by cleartrip.hotel was good ... but service was poor..bathroom choked up... celling fan making horrible noise and they dont look after you if you booked through cleartrip or any other app. They more concentrate on direct customer.... in cleertrip they mentioned complimenrty breakfast.. but its for only one day...
Uncourteous staff, Unprofessional response.....they confirmed my booking by email, phone and sms and when I landed, did not give me a room till we made noise. offered to put me into another hotel. They had done this last year to my colleagues also. Finally I searched another hotel and went away. Never to depend on this property for stay.
When you make reservations in Best Western Ashoka,please keep an alternative hotel in place because after reaching,front office team will tell that no rooms are available inspite of their confirmation
Very Poor Service: 1. Very late in Giving Wifi Password 2. Room Service must call for atlist 3 or 4 times 3. No Pillow For Extra Bed 4. House Keeping Hiding My Wife Shoe Under The Bed And Open Our Begs To Take Makup Things. 5. Poor In Daily Breakfast same item. 6. Giving extra charges in laundry bills. 7. Pls Look For Other Better 3 Star Hotels In Hyderabad.
This property is centrally located with nice rooms and service. Breakfast , house keeping, room service, check-in and check-out everything was nice.Rooms are very spacious and clean. Birla Temple is just at walkable distance.
The problems with this hotel started from day one when we were told that even though our reservations were confirmed they did not have rooms for us. A sure sign of an establishment willing to inconvenience their customers just because someone else pays them extra to extend their stay. They had arranged rooms for us in the nearby Hotel Abode for one night which turned out to be much better. Rooms:- We had two Club rooms and the rooms themselves are well appointed with two desks, plenty of power outlets for your devices and cupboard with personal safe. Bathroom is a little cramped but has latest fittings. Hot water is present throughout the day but the temperature fluctuates from lukewarm to boiling. Room no 127 has malfunctioning electronic keycard so has to be locked with a manual key. This apparently has been the status quo for sometime. With their "overbooked" rooms I can imagine they won't have the motivation to get this fixed any sooner. Housekeeping:- This is a major major problem with this hotel. While one room was well stocked with tea,coffee with a full minibar. The other had nothing....not even coffee mugs. It turned out that they were "thoughtfully" locked away in the personal safe by one of the staff. We had to place three calls to housekeeping to get someone to unlock the safe so that we could prepare tea. One of the bulbs in the reading lights was malfunctioning and was never replaced despite reminders everyday!! On one of the other days they forgot to clean the rooms and wanted to do the same while we were present. Unheard of !! In house restaurant:- This is pathetically small for a hotel this size and understaffed. At breakfast time it is pure chaos and one could likely end up having to eat standing. If you intend to have lunch / dinner in the hotel you are probably better off going to the Sync RestoBar on the same premises. Summary:- For a little more one would be better off in the spanking new Hotel Abode two buildings down.
1 of 5 stars Pending review My family friends checked in instructed to give a VIP arrival for my Guest as he is one the Directors for a Top Organisation..Communication was for Suit room but allotted was normal room ...after so many discussions and pic on wat's up I was shocked but could not help it as it was only a day left..Checked in on 06th nov they went for outing reached hotel at late night they asked to shift the room as they want to alllot that room to some regular guest..how stupidity ???How could they check in that room its a dynama there again ???? Second day no breakfast no options no choice ...there was hell lot of noise the DJ was not stopped until my guest told that he would raise a complaint then it was stopped ...very very horrible stay will never refer this to anyone again we are from Hotel Industry Did not expect this kind of service even after intimating for a VIP Treatment....I asked for the GM and MD contact numbers but they are not providing will sure contact them soon with other channels... BAD EXPERIENCE .....
It was mixed review as few things were good morning breakfast was disappointing rooms were clean in fact there was lot of noises on the floor. I had requested for non smoking room and room was stinking wilt cigarette smell
It is part of best western hotels so agreed to stay here as per suggestion of travel agent. But it is an average hotel. Rooms size is ok but not very well maintained. Wash room size was ok and reasonable toiletries are available. For dinner gone out because resto bar was too noisy on Sunday evening. Other restaurant was having only buffet arrangement. Buffet Breakfast is not having much choice but ok. May be difficult for overseas guests. Staff is ready to help
My experience at this place was terrible right from the start. Check-in took more than half an hour and that too when I lost patience and shouted at them. In the room, I wanted to connect to the "free" Wi fi and it did not work. I asked the reception to do something about it and they said that they are sending somebody up, immediately. The guy came in another half an hour after 3 more calls. The restaurant was as dingy as the canteens you see at railway platforms with additional fact that there was no one eating there. Overall, it was an experience, I never want to have and would advise others to avoid the place like plague.
I work as Sale Manager (East) in a reputed Pharma company and 20 days i stay at good hotels for work purpose. This time, (During Durgapuja) I went to Hyderabad with my family members and stayed at hotel Best western Ashoka. In one word, i shall say that it one of the good hotels of Hyderabad in terms of room size / cleanliness / service / behaviour / cooperation / helping attitude of the staffs. I shall suggest all the Bengali's to stay in this hotel only if they go to Hyderabad but book through Cleartrip only to get lowest rates.
The hotel is centrally located with all basic amenities. Easy access to most of the attractions in hyderabad. The staff were good and helpful. The food was good. Room service was good. Liquor available in the sync bar and also room service. Choices and quality of complimentary breakfast can be improved.
I have stayed in this hotel the receptionist is very wooden and also when you check out she does not give your proper change even if you stay an extra hour after a full day they bill you for full 2 days and is reluctant to hand over any change which you are entitled after paying for 2 days, very disturbing!!
Stayed for the weekend . Rates are quite moderate. Rooms are reasonably good. Disappointed with the restaurant services. The buffet breakfast is o badly managed. With the items not being replenished at regular intervals , quality Aldo needs improvement. They could do with the services of s manager or supervisor to oversee the buffet table.
First to inform viewers we stayed in this hotel 5 months I.e 150 days Treatment for long guest In my 150 days experience First Hotel Management has to go for Training how to run Hotel (not a lodge) Entire team has to be trained , first to Receptionist ( She doesn't no how to Smile) Restarent ( it runs as per the luck of Guest ) food quality is very poor & the staff who r in restarent are Aragoent they were not trained or ,,,,,,,, Trained by Management to behave Aragoent ,,,, NO CO ORDINATION IN STAFF - ITS FAILURE OF MANAGEMENT Strongly Recommend not to book this & later repent. Only one good point it is there in Center of the location.
It's an slightly above average hotel, hotel location is spoiled by Metro Rail construction, Food was good, had only breakfast but with very limited options, stayed for 3 nights but BF menu was repetitive. Overall 3.5 star.
I stayed here for 2 days for an official conference. The rooms are excellent. Room service is also commendable. Meeting/Conference rooms can be better. Bathrooms are top class. AC rooms and other facilities are good. Not much to mention regarding the food. The buffet area service was sluggish when we were there may be because of the crowd. But after all, its a business class hotel. So service should be up to the mark
I stayed there overnight. Had very friendly staff. The room I had was large and comfortable. The food was good at the restaurant. I had to leave very early in the morning at 6 and they gave me packed breakfast, which very few hotels are willing to give! Value for money
We have used this hotel in the past and specific rooms were allotted. In my last visit; room was rubbish; the loo was stinking; it never flushed clean.. Room 117. It was disgusting as my senior colleagues faced the same problem. The locker in my room did not open; what's worse; the staff did not have a master key to open. In less than 30 mins of checking in; the housekeeping staff was in my room; I was clueless and wondered if the room was not cleaned before allotting? Unpleasant stay; management made no attempts to apologise despite the fact that we have given them regular biz. Big No no.
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