Best Western Hotel White Mountain Inn,  Franconia

3.5/5  - based on 645 guest reviews.
87 Wallace Hill Road, 03580, Franconia, United States - See map
+1 603 823 7422 +1 603 823 5638

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> Room 1

1 adult

 

Hotel advantages

  • Indoor pool
    Indoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
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TripAdvisor Traveler Rating
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Choose this Franconia hotel - close to a variety of outdoor activities and Granite State College, (pet-friendly designated room call hotel for more information). The Best Western White Mountain Inn is an outdoor enthusiast's dream! Located in Franconia, this New Hampshire hotel proudly offers the best in customer service and amenities at an affordable rate. Guests staying at this Franconia inn will be a short distance from Cannon Mountain Ski Park, Loon Mountain Ski Resort and the Wildcat Mountain Ski area. Other nearby outdoor activities includes hiking, biking and golf. Favorite attractions in Franconia include the Mount Washington Auto Road, Mt. Washington Cog Railway and Santa's Village. This Franconia, New Hampshire hotel offers spaciously-appointed guest rooms, each complete with high-speed Internet access and cable satellite television. This 100% non-smoking hotel features a complimentary full hot breakfast each morning. Additional amenities at this New Hampshire inn include an indoor swimming pool and fitness center. Business travelers will appreciate the hotel's business center. Pets are welcome with restrictions. For superior customer service and a convenient location in Franconia, New Hampshire, make a reservation at the Best Western White Mountain Inn! Credit Card used to pay for reservations must be of actual guest staying in room or credit card authorization must be completed prior to guest's arrival. Please make arrangements with the property to receive the authorization form.

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Room 1

Guest reviews


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based on 645 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
163
Verygood
 
238
Medium
 
123
Poor
 
66
Horrible
 
55
Business Business 26
Couples Couples 238
Family Family 284
Friends getaway Friends getaway 51
Solo travel Solo travel 20
Cleanliness
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Sleep Quality
Value
Best Western White Mountain Inn,Franconia
  • 5
    « Great stay by New Hampshire's White Mtns. »

    The Best Western White Mountain Inn is located by the town of Franconia in New Hampshire. Its location is near all the attractions and scenery along I-93 and rt. 3. It is a very quiet, comfortable hotel with a clean room, internet, etc. Breakfast in the morning is available and has a variety of foods to choose from. Hotel staff are courteous and friendly. This hotel is also pet-friendly.

    5
    « Pleasantly surprised »

    We arrived as walk ins and were quickly booked into a room, they even gave us a room with a view as I requested. The room was clean and neatly appointed. The staff was all very pleasant, even the housekeeping staff acknowledged us in the hallway. When we extended a 2ND night, the HK quickly got us towels as we did not need our room serviced. The continental breakfast they presented neatly in a bright breakfast room. There were choices for all of us and it was a great start to the day. My son enjoyed the pool, which was also very clean in a pleasant room.

    4
    « Peace full lodgings »

    If you want to be away from the hustle and bustle but still close enough to the fun this is the place to go in the White Mountains. The surrounding area is beautiful. There is a a market down the street and a great local bar- restaurant if you do not want to go to the next town over,. Littleton

    1
    « Refused service by "Manager" »

    I reserved a pet friendly room months in advance for Monday, April 2nd. When I arrived, the check in process was going smoothly enough until I was asked for my ID and credit card. We had already established that I had a dog and that the $20 pet fee was fine and would be added to the rate. I was digging in my purse for my license and reading the Pet Friendly rules while the manager was entering credit card information on the computer. I said sotto voice "Pet friendly, my (mild expletive deleted)". Simply my opinion that there should be no extra charge if a hotel was truly pet friendly. Apparently, the manager thought I said it to him. A discussion ensued that was neither disrespectful nor volatile by either of us. I was asked if there were other hotels that did not charge for pets and I mentioned two that I knew about. At that point I was told that I should go stay at one of them as he was refusing service. There were no other pet friendly rooms available in the area. I was shocked. I had a 5 hour drive home; I'm 65 years old, a female traveling alone with a diabetic dog that needed her dinner and insulin and this guy won't give me a room? Customer care was no help either as they "empower" their front desk people to do whatever they feel best. In this case, the "punishment" does not fit the "crime". I will continue to review this hotel on other sites until a high standard of customer service is created and enforced. No way should I have been refused a room based on a simple comment and discussion.

    4
    « PZ from VT »

    This hotel has made big improvements over the past 2 years. A lot of upgraded renovations. Staff is very friendly and professional. The breakfast could still use some improvement, but certainly acceptable.

    4
    « great views »

    Great hotel staff and very clean. The views were incredible and I would stay again definitely. I wish there was room service or some type of food though. We had to drive on the highway to get food and then come back. A little cafe or restaurant would have been great ! I would recommend for the views and solitude and the cleanliness .

    1
    « Terrible customer service »

    VINNEY the ?manager? at the front desk was very unprofessional, impatient and rude. my boyfriends mother booked our room for us and she specifically said that she is booking for her son and that was not a problem. They did not mention that she needed to be there with her card or fill out paperwork for us to check in. Vinney asked ?where we have been all these years? and ?what millennium we were in?. He told us he suspected fraud and canceled our reservation and sold our room before we could try to transfer our money back over to our accountant . We drove three hours after working a full eight hour day in Maine to get there just after 8:00 at night. Tip for vinny: at least recommend to your valued customers who have no idea where they are going in a state they are not from get to a place that that will possibly accept them! We will NEVER stay at a best western and will not recommend anyone to a best western.

    5
    « Great place with a view »

    First time staying here and went with my wife for my bday and everything about this place was great. The beds are so comfy you just want to stay in it all day. The pool is nice and the fitness room was ok too. I went down one day for breakfast and it was fine but they could use better eggs

    4
    « Great view and breakfast »

    We arrived on a Saturday afternoon and stayed until Sunday morning. The view from the room was very nice and the breakfast was very good. I had no problems with the wifi as I do in most hotels. The hotel was clean and the staff seemed to be friendly. I would give 5 stars but there was No Bible in the night stand.

    5
    « Family vacation »

    Nice hotel, stayed after visiting the ice castles. It was very clean and the staff was very nice. Breakfast the next day was surprisingly good. There was a good selection of food. They eggs were light and fluffy and warm. Would definitely stay there on our next visit.

  • 1
    « Gross and disgusting »

    This place is filthy. The comforters are stained with disgusting who knows what. The bathroom had someone else's hair everywhere. Our daughter came home with bed bug bites. They charged us a mysterious 31$ upon leaving we will never ever ever ever bring our family here again. Gross place and food.

    3
    « Poor customer service »

    Our room was nice and clean, beds comfortable. Breakfast was pretty good. We had stayed before & went back because of the hot tub (which was listed on the website). Very dismayed to be told when we went to get in it that it had been removed weeks before. Did use the pool, which was nice - but water and room cold (below zero outside - but that is expected in the White Mountains). Our room key would not work one evening - they did get us into our room within 20 minutes - but then spend another 25 working on the lock.....Didn't really feel like that. While the front desk people were pleasant and somewhat helpful, the prevailing attitude was " I just work here, I am not responsible. We asked for a small discount because of lack of hot tub - manager did not respond that day or to an email. And, he was not helpful or apologetic re door issue. We had a few other small issues I won't even bother to mention. Guess I am old school but feel customer satisfaction should be No. 1 priority - especially when everyone wants you to write a review and fill out surveys. Don't think we'd go back.

    4
    « GREAT VALUE »

    We have visited the hotel several times The visits: the location is superb; friendly staff The main suggestion for improvement would be for the entrance 1...erect a sheltered canopy at the outside for protection from snow and rain 2...install automatic doors to facilitate the unloading on arrival and loading at departure Stan

    4
    « Ski vacation with friends »

    Great hotel about 25 min from Bretton Woods with clean rooms and very comfortable bed. Breakfast was great and staff was helpful & friendly. Pool is a decent size but they got rid of the hot tub which was great after a day of skiing. Last year they offered discount lift tickets to area ski resorts, but this year they only had them for Cannon Mountain. This is the second year in a row we've stayed here with friends and would do it again!

    1
    « Manager was EXTREMELY rude to us. »

    When we first arrived, the receptionist was very nice and warm, and was truly a pleasure. She was lovely. However, she quoted the rate of our room incorrectly, and when I showed her our confirmation email with the rate on it, she called her manager. My family and I ended up waiting 20+ minutes in the lobby while she clearly was not getting the support that she needed from the manager. I said that we were certainly not going to pay above what the rate that we had on our confirmation was, and I then asked to speak to the manager. This was the most horrendous part. When I got on the phone, he immediately started to scold me saying that we are not allowed to give him directions, and that he was going to cancel our reservation. It was 3:30pm, and -5 degrees out, and when I reminded him of this, and that we have 2 small children, he replied that "he didn't care", and that he was frustrated with the whole thing. I had to plead with him which was unacceptable, and the only reason he came to his senses was because I put my husband on the phone, and he seemed to have felt better talking to a man. We will NEVER stay at this place again. The rest of the staff was lovely, but the pool is freezing, the pool area was freezing, and the manager was disturbingly rude. I have never given a place a negative review, as we normally have wonderful stays at hotels, so this should tell you something.

    4
    « Excellence in the White Mountains »

    I have stayed at the Best Western Franconia several times. We stay yearly when we go to Santa's Village. The hotel may be half an hour from the Village but it is worth the trip. The staff is friendly and the atmosphere is nice. I would recommend this hotel to anyone going to the area.

    5
    « Lovely spot in the White Mountains »

    Quiet spot, great service, very comfortable rooms and beds. It was our son's 31th birthday and we decided to be overflow. We got a great nights sleep and would recommend to everyone. Very close to Cannon Mt. too

    1
    « Needs an upgrade »

    Everything was old and crappy. Nothing around this hotel for food options. It is in the middle of no where. Mattress on the bed was paper thin. Limited channel option on TV. Don't stay here. I have nothing else to add

    4
    « Decent »

    Comfortable Room. Excellent mattresses. Convenient. Good Breakfast. Great Disappointment - Pool Water was COLD. Having an indoor heated pool was the main reason I chose this hotel over others. This is the only reason I might not stay there in the future.

    4
    « Nice stay. »

    Enjoyed our 2 night stay. Was very clean and quiet, breakfast was nice, had plenty of hot water, pool water was cold so we used the hot tub instead. Will definitely stay there again as very close to shopping districts and rates are so much better that other hotels in the area for what the hotel has to offer.

  • 5
    « Lovely little town »

    Arrived here after a lovely sightseeing drive from Montpelier, Vermont. The grounds are lovely and the rooms are large, well appointed, and clean. We had enough room and chairs to invite our travel companions in for wine. Altho the breakfast room is small, it was well supervised and tables were not a problem. Having the coffee station outside the food room was helpful.

    5
    « Excellent Hotel »

    Have stayed at this specific Best Western for just about all of our trips to New Hampshire. It has always been clean and well maintained and we always look forward to staying here. It is central to many fun things to do.

    4
    « Nice view from pool »

    This hotel was just off the freeway and not far from Littleton. It seemed quite a reasonable hotel. We had a twin bedded room right next to the reception where there was a constant supply of coffee and hot water. We had free WiFi. Our stay also included a continental style breakfast. The hotel pool was lovely and had a lovely view of a church. It was any a 10 min drive to Littleton which had restaurants. We only stayed on night here. It was fine.

    5
    « Best Western »

    Stayed at the Best Western White Mountain Inn for one night. Room was comfortable and clean and quiet. They had a nice selection for breakfast. 3 juices, eggs, sausage and potatoes. Friendly employees.

    3
    « One night stay »

    We arrived early Saturday and check in right away, we assume they will give us room with the view when there no one in the parking lot. Wrong! Please make sure to ask for room with the view upon check in. The first room we were in was a bit dingy, view was the parking lot.The second room was cleaner and smells a lot better, view was of the mountains. We were able to enjoy the cold pool water and waited our time for the small 4 people hot tubs. The hot tubs was occupied by kids even though the sign said no one under 16 year old, no one ever listen to the rule. The pool has a divider making sure the kids doesn't go over above 3 feet, after the 3feet, the bottom of the pool is a dipped quickly into 6feet, be careful! Now for the small breakfast areas, small but plenty of hot foods, today we had eggs, bacon and hush puppies side with waffles, hot chocolate was hit with my Kids. Coffee/tea is available 24/7. Overall this inn was a great place to stay, quiet and peaceful. Walmart/Shaw/shopping is just up 93 North exit 42 only 8-10 mins drive.

    5
    « Very good. We enjoyed our stay »

    Nice place. Rooms were good and service was friendly. Free coffee machine available 247. Breakfast was as expected. Only the hot food was rotated through the days. We spent 3 nights here. I would recommend

    3
    « Adequate »

    This hotel was adequate for an overnight stay but not any longer. It is conveniently located near the highway for easy on and off. The room was comfortable but the hotel could use some updating. The breakfast at a was also too small and crowded to accommodate guests and the breakfast choices were limited.

    4
    « Nice hotel but a little tired »

    Stayed here for one night during our tour of NewEngland. We arrived at night, and it didn't give s very good first impression, however when we woke in the morning it all looked much better. The rooms were large, very clean, and had an enormous bed! Staff all very helpful. The buffet breakfast was excellent, however having to use paper plates and plastic knives and forks did spoil it s little! Overall a nice place to stay.

    5
    « Great experience! »

    Super clean and comfortable. The staff are friendly and the mountain view from my room was awesome. I am usually very picky about cleanliness because I work in hotels and used to do QA, but this place was pristine. I'll definitely be back.

    4
    « New England Fall Vacation »

    Very nice economical hotel in a very beautiful area of New Hampshire. This was one stop on our trip and was very pleased with our hotel. Well located close to Kancamagus Highway and other attractions.

  • 5
    « Great overnight stay »

    Perfect get away. Great value. Good pool and hot tub. The location is excellent to restaurants and sights. We love it here. Staff is very helpful and services is prompt. Breakfast is everything you need. From eggs to fruit and sweets. Great for traveling with children.

    4
    « Comfortable with a minor issue »

    The hotel was comfortable and clean. Our only issue was the width of the room. The distance between the bottom of the bed and the wall with the chest of drawers and table and chairs was narrow. In an otherwise great room, it seems the designers sacrificed width in order to save money or get more rooms out of the length of the building. Other than that we were happy with the staff, location, and appearance of the hotel.

    4
    « White Mountain stay »

    We really liked the location of this hotel, especially since there is so much to see in the area. The room was really nice and comfortable too. I'd definitely stay here again. The breakfast area was a bit cramped, but the choice of items was good.

    3
    « OK for a one or two-night's stay »

    We spent one night at this hotel last night. As soon as we entered the first stairwell that lead to our room the smell of damp was overpowering. Then when we entered our corridor outside the room, it smelt better. But that damp was worrying. The hotel should fix that. The room was nice. Standard BW stuff, with extremely comfortable beds, and a lovely view out of the window. Reception on arrival was friendly and efficient. However the next morning, the girl manning Reception and the breakfast was offhand and bordering on rude. Might I suggest to Management that she has a little extra training in Customer Service?? Breakfast was adequate and plentiful with quite good coffee. All things considered it was a good night's stay, and if we were in the area again, we would probably return to this hotel.

    2
    « Clean it up! »

    I don't usually write reviews but i know I look at the reviews as I travel. This hotel was the only option and it was late so we stayed at this location. We were told it was the last room available. Although the parking lot was empty. The guy at the Desk was friendly when we checked in. The room was ok but it was dirty and not worth what we paid. The breakfast was lacking ( I could handle that) but the worst part was how unkept the serving area was. Very dirty! Trash overflowing, dirty tables and I even saw a rat trap with droppings where the food was being stored. Clean it up and this wouldn't be a bad stay.

    4
    « Best Western - Did the job we wanted »

    This Best Western provided what we wanted - a good sized clean room, plenty of parking, nice outlook and position, quite a good breakfast with various options. A solid Best Western standard hotel located very close to some very pretty towns and scenic drives. Some nice food options nearby as well.

    4
    « It Worked For Us »

    We chose this hotel as a place to stay before visiting White Mountain National Forest. Overall, it's a bit outdated and could benefit from some renovation. Our room was clean and big enough for us. The bathroom counter was a bit too small. Although we had a ground floor room, we didn't hear much noise from the upstairs room. There is some noticeable traffic noise from the nearby highway. They seem to be using scented candles (or perhaps some kind of spray) to give the place an autumn scent. The smell wasn't unpleasant, but perhaps a bit too strong. Allergy sufferers, be aware. There doesn't seem to be much in terms of restaurants or services in the town of Franconia, but this place is a reasonable drive from other towns, such as Littleton, where there are plenty of places to eat and shop. As always, we appreciate the included breakfast and Wifi.

    2
    « Paper plates »

    Stayed for 2 nights 28th and 29th sept 2017. Could not believe we had to eat breakfast on paper plates and had to use plastic cutlery, this is a first and hopefully a last. We had to ask about changing facilities for pool, none available? Expected to go back to room to change and shower! Did not use. Did not think it value for money, no bar/food or communal area. On the plus side, it's based in a good location and the room was a decent size and clean.

    5
    « Perfect »

    Beautiful area to stay. The staff is friendly and very accommodating. Breakfast buffet was great every morning. I would recommend this hotel to anyone. I don't have enough characters to give them the perfect review they deserve.

    5
    « Nice hotel but busy highway »

    A nice stay at this hotel; only complaint was that it was a little too close to major highway, which proved noisy during middle of the night when periodic truck traffic passed by. Desk clerk was very accommodating and courteous. Good breakfast choices.

  • 4
    « Loved it »

    Great vibe from the front desk. Arrived in the evening with no reservation. No problem getting a checked in. I wouldn't try this during leaf season. What is better than making your own waffles for breakfast? Their maker churns out four mini waffles. Yummy.

    5
    « Hidden gem »

    I'm not going to lie, I was a bit concerned about this place upon booking and travelling to this small town, but when we got there I was pleasantly surprised. The check in register asked us if we wanted to see the room to make sure it was ok before we committed to it...I have never had a hotel do this before. We stayed on the first floor and I was worried we would hear alot of noise, but we didn't at all. The staff was very friendly, the room was huge and clean and pretty up to date

    4
    « Overall very good »

    Rating lowered because of bad breakfast experience -- cold "hot" food -- and breakfast room is crowded. Not major problems, but easily fixable. Staff very helpful. Location convenient for touring area.

    3
    « Attention to detail »

    The hotel was located in a convenient location, rooms were clean, and food and coffee were good. But unfortunately the walls were thin and we could hear everything from the room next door even though they didn't talk loud. Also, the beds were squeaky and not too comfortable. Lastly, I feel attention to detail is important. After the first night room service did not replace coffee for the next 2 days.

    3
    « Mountain getaway »

    T he hotel was beautiful with a mountain view and quiet surroundings. The bathroom tub was dirty. Breakfast was overcrowded and the food was cold. Very unorganized, I recommend eating out. I usually stay at the Hampton Inns and thought I'd try Best Western. Disappointed except the location was wonderful.

    1
    « Do not stay here »

    would NOT. Never have we been treated so rudely, we had the misfortune of viewing 3 rooms-dirty pillows, stained sheets, filthy coffee makers, dirty carpets, stains on microwave, in all 3 rooms.rude argumentative front desk associate (John) insinuating we we're lying, having entered our room without permission whilst we weren't their. In the morning when the manager(vinkal Patel) was on, he refused despite many requests to come and view our room and bedding and was extremely ignorant and arrogant insinuating we had "premeditated" this so as not to pay and telling us that reward membership meant nothing to him,before telling us to leave, before we had breakfast of which was included In the price. This was extremely bad service and zero value for money, we will be filing a complaint with best western and the New Hampshire better business bureau as we feel that guests should not be treated this way and accept these conditions.the exterior of the hotel belies the low quality of the inside rooms.

    3
    « How do you get into this place? »

    So so hotel. Poor signage. Driveway was like a washboard. What happens when it snows? Guest in room upstairs squeeked the floor often. Lobby was non-welcoming. A poor layout for incoming guests. Breakfast room was tiny. No way you could get more than 15 people in there.

    5
    « Weekend Anniversary Trip (Very pet friendly) »

    Was skeptical about going to this hotel. Pet friendly hotels are FAR and FEW in between and although some say "Pet Friendly" they ARE NOT! We arrived Friday night and stayed until Sunday. There were many other fury pets there and not one caused a ruckus! Needless to say we were VERY impressed and will be back again.

    3
    « Stay with family »

    I and my boyfriend are from the UK and were visiting family in the US, and they chose this hotel for us to stay over night while we visited the white mountains. Rooms were very spacious, and beds were so comfy and big. We had a great view from our room. Ok pool and hot tub. Weirdest thing I found was the hotel had no bar, and where you are there isn't much entertainment nearby. I'd probably say one night it's enough here. Pleasant stay

    5
    « Great stay »

    A lovely, clean Best Western...elevators, pleasant staff...good breakfast...comfortable, clean, quiet rooms at a great value...one of our most pleasant BW on this trip in a very convenient location for travelers.

  • 1
    « Will not be coming back!! »

    We arranged a last minute trip to Santa's Village in Jefferon NH and were unable to find a hotel close by. This one was only 35 min away so I figured it won't be too bad. After walking into the hotel to check in I realized it needed some updating and cleaning. After getting into the room I found it to be a little tight compared to other hotels we have stayed in. There was no real counter space for makeup, toiletries etc...very small space for possibly toothbrushes. The shower/tub space was small as well. I always check the bedding in every hotel I stay in and when I checked the bedding I noticed hair on the cover of the mattress which means they never changed the mattress pad they just put the sheets right over it. After taking off the pad to check the mattress on the other bed I noticed a large pee stain on the mattress. It was obviously never noticed and cleaned. This would be noticed when changing the pad, if they ever did. I took all the bedding off both beds and called down to the front desk. The gentleman was but when he explainedsomeokne will be right up to take care of it and flip the mattress, I stated but the stain will still be there just on the other side. Needless to say they never cleaned it not did they turn the mattress. Yuk!! The pool looked old and it looked like an outdoor pool that was covered for indoors. The water was freezing and the hot tub looked dirty!!! We won't be staying here ever again, 180.00 a room!!!

    3
    « Visiting New Hampshire with Grandson »

    This is an average hotel with a good location off the highway (Interstate 93). Room was pleasant, nothing special. It provided us with what we needed for our 2 night stay. We would recommend it for pricing during the week, weekend the rates go up approximately $70 for a Friday (with our senior rate), don't know about Saturday or Sunday. There is an indoor pool & jacuzzi which our grandson thoroughly enjoyed. Breakfast included was abundant & fresh throughout the morning (6:30-9:30).

    4
    « A GREAT PLACE TO STOP FOR A NIGHT IN THE WHITE MOUNTAINS »

    On a recent trip to the White Mountains we spent a night at The Best Western in Franconia, NH. This hotel was right off of interstate 93 so very convenient to being close to the town of Franconia or Sugar Hill as well as other parts of NH. This hotel had great value for an indoor pool, breakfast room, very clean room and common areas. The rooms also have mini fridges and microwaves and was quiet also the view from the hotel property was beautiful overlooking Franconia Notch NH. I would recommend a stay at this hotel. If you are skier the closer resort would be Cannon Mtn., Loon Mtn. & Bretton Woods.

    4
    « A pleasant hotel! »

    We wanted to be near Franconia Notch, and this hotel is only minutes away. Our room was fine and the bed and pillows very VERY comfortable. Breakfast was nothing special but good enough. There was a nice pool and a little terrace where we could sit outside and watch the sun set. I'd definitely stay there again.

    4
    « Nice Stay »

    Overall, thought it was very nice. Breakfast excellent. Hotel In a very beautiful location. If you like being in the woods this is the place. Bring a book if it rains Wintertime you can go skiing. Summertime lots to do, hiking, boating in other areas would need a car. sight seeing. Lot to do with the kids. But remember you will need a car.

    2
    « Overpriced »

    I would guess that the only reason they could charge $179 per night for this place was that it is situated amidst the wonderful White Mountains. It certainly would not be for the grandeur of the place. The hotel is old and showing its age. There were some worn carpets and other signs of age. The staff was attentive and trying hard to serve the full house. The breakfast was the typical fare, imitation eggs and lots of bread and waffles. The breakfast area was poorly designed and forced everyone to crowd each other. Totally unappetizing.

    5
    « NICE CLEAN HOTEL with a COMFORTABLE BED »

    We stayed here for one night while touring Vermont and New Hampshire. We usually stay at BW, and this one didn't disappoint. Great Pool and a much better than average breakfast. There are restaurants in the area if you don't mind going for a short drive.

    4
    « Don't Love it till you try it! »

    A modest looking place from the outside. However, on the inside awaits a clean comfortable experience you would have to see to believe. Large Bannister Stairway, An indoor pool with a hot tub. And best of all, Coffee 24/7/365. Don't love it till you try it!

    4
    « White Mountains »

    My wife and I have stayed here a few times over the years and have found it to have improved. The location is good, the view exquisite and the rooms are quite nice. The recent addition of an elevator is very useful.

    4
    « Nice value »

    Great location just off the highway. Clean, if somewhat dated rooms. Breakfast food is okay, nothing special. Great helpful staff. Indoor pool and hot tub is clean orderly. Plenty of parking. Great value.

  • 4
    « Summer Vacation »

    We stayed two nights at the BW White Mountain. The staff was very friendly and overall it was a nice stay. The hotel was quiet (even though it is just off the freeway) and we got a good nights sleep. The breakfast was typical hotel fare, however the seating area was quite small and got rather crowded. The hotel is close to Franconia Notch State Park, which is a must see. One nice "extra" were the rags located at the front entrance to clean motorcycle windshields. I used a couple to clean my car windshield after a day of collecting bugs! I would stay here again.

    3
    « Reunion »

    Room were neat and clean. Rooms could use some updating. Breakfast good with plenty of choices. Staff friendly and courteous. Hot tub needs minor repairs. Nice view of mountains. Good location to near by attractions. Parking good.

    5
    « Road Warrior »

    Would recommend this property for location, quality and friendly, efficient staff, especially the manager. Very good value. Could have a larger breakfast area. Maybe a improvement of the parking lot. I would book a reservation again when in the area.

    2
    « No Hot water,long check in »

    There was no waiting to get served at counter but to get checked in ,even with rooms reserved 2 weeks in advance. The shower had good pressure but was luke warm,to late to complain I was already in the shower when the water turned cold. Went to eat breakfast and could not get to the breakfast bar,one seating areaa i have of the smallest breakfast areas I ever seen. Large Hotel No excuse!!!! The grounds are very pretty,and there is a dog walk.

    4
    « Great location »

    The one great advantage of this place is it's the perfect location for bikers or people who like outdoor activities. It's close to Mnt Washington, Conway, Kancamagus Hwy and Franconia to name a few. The Motel itself is missing some ambiance but the staff are nice and polite. The downside, you've got to have patience as the breakfast room is a little small for the amount of rooms. Bottom line, this is my second stay and I would go back.

    3
    « Nice place to stay »

    We stayed here for a couple of nights while going to Santa's Village (which is about 45 minutes away). The room was clean and the staff was very nice and helpful. They were doing renovations while we were there, so there was random drywall up, but it did not affect our stay. The breakfast area was the standard fare for a Best Western, but it was nice not to have to worry about finding a breakfast place. The pool was clean, but the water was a bit warm for my personal liking. They also had wifi in the room.

    4
    « Good Value »

    This hotel, room, and common area were very clean. The best thing about this hotel are the beautiful mountain views and the value of the hotel was also exceptional. The staff was also helpful and courteous

    4
    « Good value. Good location in the White Mountains. »

    Good value. Good location in the White Mountains. Easy access to the local attractions. Good and complete breakfast. Nice pool and jacuzzi. The sound insulation is deficient if your room is on the first floor. We could hear guests walking above.

    5
    « Perfect stay! »

    I totally recommend staying here. I booked this for our family as an overnight while spending time at Santa Village. Quiet, clean, very friendly staff plus helpful with dining options. The pool was clean and delightful after a long hot day! Convenient to highway and restaurants. Breakfast was perfect for our grandchildren and us.

    4
    « Good place to stay for Santa's Village »

    This is the second time we have stayed here and it was good once again. They have a great pool & hot tub that has longer hours than most (8am-10pm). It is very kid friendly. Easy access of of highway and about 25 minutes to Santa's Village. Plenty of seating for the morning breakfast. Convenient parking.

  • 4
    « Exceptional Quality Service »

    We hotel it over 100 days a year and Best Western is one of our main providers. True to Best Western's Customer Service standards, this location didn't disappoint. As a matter of fact, due to a series of unfortunate circumstances, we really needed to lean on Best Western to provide additional lodging days since our vehicle broke down. The staff was incredible. Especially since it was over the 4th of July Holiday. They were able to put us up for an additional few nights. The staff at this BW is top notch.

    5
    « Good value »

    Clean, quiet, safe. Great location for touring Franconia area. Breakfast was the usual Best Western good. Only drawback was that it was hard to find a place for supper. Only saw one resturant nearby that didn't interest me.

    4
    « Great location and staff »

    Super convenient location right off the interstate. The front desk staff was very courteous and even made us a sack breakfast when we told them we were leaving very early for a hike! The rooms were clean and comfortable. It's not state of the art or super fancy but a great, clean and spacious room with a refrigerator and microwave! I'm more than thrilled with this place, especially for the price!

    5
    « Family Vacation Hotel »

    Great price, breakfast is a bonus, and location is ideal for access to the White Mtns. I would highly recommend staying here and look forward to spending time here in the future. Indoor pool makes it a great place to stay in the winter and keep the kids occupied.

    5
    « Pleasure trip »

    Pleasure trip very nice clean everyone was very attentive and helpful and kind The pool was in a beautiful spot with a beautiful view of the White Mountains panoramic views in the rooms beautiful grounds excellent hiking beautiful sunrises and sunsets deer running to the grounds everything was just beautiful

    5
    « Great Location »

    So easy to get off and back on the interstate. We were just traveling through and it was a great place to rest and they had a great continental breakfast. Beds were very comfortable and the price was very affordable for that location.

    5
    « Great hotel »

    Stayed here twice now for a yearly work conference nearby. Booking is always easy and they have good rates. Front desk staff is always friendly and helpful. Room was great- comfortable bed, and appreciated that aside from a tv the room had a fridge and microwave- you don't always find that! Would definitely reccomend this hotel to others.

    4
    « More than adequate for our stay »

    We spent one night here while exploring the White Mountains. It had all the basic essentials we needed and was very quiet during our stay. The ice machine was broken, but there was a store up the road. Continental breakfast was served the next morning and had the typical yogurt/bagel type food generally offered. Convenient location for access to Franconia Notch State Park.

    4
    « A well located hotel for hickers in the White Mountains »

    Only 15 minutes from the entrance of Lafayette mountain, this hotel provides large rooms, good price, a pool, picnic tables and free hot breakfast. There is also a fridge in the room, but no safe-deposit box. There is a grocery store nearby, where you can buy sandwiches and everything you need for your trek, and beer for after. The nice city of Littlelton with its good restaurants is less than 30 minutes away.

    3
    « Decent Hotel »

    Pros: Located just north of Lincoln in a quiet area. Check-in was quick, efficient and pleasant. Room was very clean. Air conditioner worked with minimum of noise. Refrigerator was cold and little freezer was cold enough to freeze my water bottle for the next day. Cons: Heated pool was NOT heated! Hot tub was tiny - and a group of people hogged it the whole time we were down there. We asked if we could have a turn and they simply moved aside, so our relaxing hot tub experience was NOT relaxing! Breakfast was your typical, boring, yucky free hotel breakfast. The breakfast room and adjacent tables in the lobby were very crowded.

  • 1
    « Horrible stay, poor staff, room with broken and non working fridge and heater »

    I stayed with my husband for two nights and found the rooms in poor condition, heater didn't work and fridge not turned on( lost our food). Pool not open at scheduled time. Staff inappropriate and with poor social skills. Manager did call at my request following departure, but I was in a poor service area and unable to take the call. Sent an email with no response. Very unprofessional! Recommend another location... disappointing overall.

    5
    « Great hotel »

    Came for a Saturday night trip. Great hotel. Nice and quiet with a very nice view. Located conveniently next to the highway. Hotel has a great pool, hot tub, very good breakfast and a great staff. Overall great hotel with a great price. Will be back again.

    4
    « good »

    The place is good. Stuff is friendly and supportive with questions. The room is comfortable, bed is big and welcoming. Breakfast ? disappointment, pretty shallow and cold. The cost is somehow reasonable

    4
    « Best Western White Mountains »

    We used this hotel for a 3 night ski trip to Cannon Mountain. The location was excellent, 5 minutes to the mountain. The hotel was nice, neat and clean. The room was spacious and modern. The included breakfast was a nice touch, basic but nice. If we are back in the area the Best Western White Mountains will be our choice again.

    5
    « Great hotel »

    Perfect white mountain location for hiking and skiing. Super clean. Good breakfast. Indoor pool is nice but could be a little warmer. Helpful and courteous staff. Comfortable rooms. Beds are wonderful. Stayed here 3 times and can't wait to go back.

    5
    « Great stay! »

    Professional, friendly staff, comfortable rooms, great value. I needed to get away for a few days and my room was comfortable, quiet, and just what I needed. The front desk staff were extremely friendly. The pool was a nice way to relax, very clean! Would definitely recommend this hotel!

    4
    « Had a great stay »

    We stayed here for a week for a family wedding. We got to see a bear in the parking lot ! Pool and jacuzzi had a ton of chlorine .... too much. My wet bathing suit bleached a shirt in my suitcase. Staff was friendly, it was quiet and clean. We did stay out late some nights and the desk staff does go away but are accessible by phone. ( I think they live at the property). Small quiet town but lots to do and see around the area

    5
    « nice and clean »

    Just a nice, clean, well located hotel. Very good heated pool. Friendly staff, good breakfast. Room was impeccable. Kids loved. TV, fast internet, all included. Would definitely stay there again and/or recommend it to anyone.

    4
    « Not too bad »

    Stayed here with family for one night. Decided on the place because we were going to Santa's village and wanted a place with a pool. Staff was friendly and they sell Santa's village tickets here. The room wasn't to bad. Didn't have an elevator though. Rooms weren't bad. Average. Place was clean. Soft beds, lumpy pillows. Breakfast was average serving different warm and cold foods. Pool wasn't to bad with a small hot tub. About 1/2 hour from Santa's village. Would recommend staying here. Not much around but easy access to I-93 and there were places to eat and shop about 6 miles north.

    5
    « nice hotel to stay in the White Mountain Forest Area »

    This Best Western is an excellent place to stay in this beautiful area. The staff is very friendly and can give advice on seeing the area. The rooms are quiet, comfortable and clean. Breakfast is very good. The only problem we had was with large tour groups in the morning taking over the breakfast room. This happened three out of four mornings we were there.

  • 4
    « Good Basic Room »

    Good basic room, clean; nice computer desk; enough electrical outlets around the room for operating/charging a variety of devices. The breakfast buffet is a nice perk but the food is very much oriented around the Standard American Diet: lots of processed foods, no real multigrain options for baked products. Hard to create a healthy choice; oatmeal consists of packaged instant. Floors creak when walking on them. Person upstairs walking back and forth in morning makes noise.

    4
    « Clean hotel, good location »

    Our room was very clean and had a great view. The view was a pleasant surprise when we woke up the next morning. The staff was very friendly, he helped us with dinner suggestions and ideas. He also offered to take our luggage to our room for us.

    4
    « Basic room, friendly staff »

    Spent 3 nights with our 2 girls. Staff was very helpful. Room was basic (no closet/safe) clean place. Restaurant is nice. Coffee maker was in the shower...we found it strange. Food recommendations weren't that great. Find your restaurant rating on TripAdvisor.

    4
    « Always a pleasant stay. »

    This is our third visit here and the staff is always friendly and helpful. We are there when a few events are going on so the hotel is active. The breakfast is always busy, but is always good and kept well stocked by the staff.

    3
    « A place to stay »

    Was looking for a nicer place to stay during Columbus day weekend, but found no other hotels available anywhere in the area. Chose the Best Western in out of lack of any other options, and it was a fine place to stay, served the purpose, and was in a good location for what we had planned.

    4
    « room stay »

    Enjoyed my stay at the Best Western so much that I booked another Best Western stay in Maine the following day. The hotel gave me a 1-800 number to call for reservations. It was very convenient and easy to book another room for our stay in the state of Maine.

    3
    « Comfortable »

    Off the beaten path in Franconia, this BW is a very basic hotel. Rooms on the second floor were clean, quiet, well appointed (fridge, microwave, plenty of outlets), and king size bed was very comfortable. Heat/AC was easy to operate and fairly quiet. Breakfast was very simple - tasteless eggs and home fries, bread, bagels, oatmeal, cereal, yogurt. Coffee from the vending machine was weak. Staff was friendly. Easy on/off Rt 93. Flume Gorge 15 minutes south.

    3
    « Not quite up to Best Western standards »

    Located in Franconia NH......not exactly a commercial hub. Be forewarned......NO cell service for T-Mobile nor AT&T customers. Wi-Fi supplied by the Hotel is spotty. Lower floor rooms hear all the noises from above. Toilet in our room was like sitting on the ground. Staff was efficient but not overly friendly. Very UN-Best Western 72 hour cancellation policy. Indoor pool claims to be heated......but. Breakfast has a nice selection but the quality of items could be better. VERY small breakfast room. Wondering how long BW will keep this as one of their properties. If I could have, I would given this property a 3 minus on the scale. C.......C minus.

    4
    « Basic motel room with good location and services »

    The room was very basic but the location was perfect and the rate was reasonable. The breakfast was very good as was the wi-fi. The TV picture was poor quality on a flat panel HDTV. It was clean and the bed was comfortable.

    5
    « Excellent!!!!!! »

    excelent place to stay, to relax and enjoy the nature, the staffs were very friendly , the amenities are very good free breakfast, swimming pool hot tub.the room was very clean. I will recommend this hotel for everybody that like nature , hiking etc

  • 1
    « Terrible »

    We booked the hotel months before, we arrived at 4pm. When we got to the hotel and asked for a quiet room, they gave us a room ten feet from the lobby and three feet from the ice and vending machine. The room was stinking from cheetos snacs and the chairs were broken and glued up.we complain that we can't stay in that particular noisy and smelly room, the guy. In the reception was rude and told us that we are the only one with problems like that. He refused to let us talk to menager. After we got angry and refused to accept that room another guy came and canceled our reservation.we ended up in hampton inn littleton and for almost the same price got a giant clean and quite suit. Don't get near that hotel

    5
    « Hiking Trip to Cannon Mt. »

    A wonderful place to stay when hiking in the White Mountains. The hot tub is soothing for sore muscles and boasts an incredible view. Ask for a mountain view room. Clean, comfortable and relaxing. The front desk staff are friendly, professional, and helpful in answering questions and making suggestions. I ran into our housekeeper as I was going to breakfast and returned to find our room already made up!

    3
    « Good stop over location! »

    Stayed here on our way to the cape. Good stop over location for the night. Rooms were clean and the bed was comfortable. Close enough when you exit the highway. Nice front desk staff. Did not try the breakfast.

    4
    « Very nice staff with great mountain views »

    Spent the night on our travels through Vermont and New Hampshire. Staff was very friendly. Breakfast was great. Indoor pool with hot tub. They are working on putting a elevator in the building. Very comfortable beds.

    4
    « Hotel with a good view »

    Place was clean and staff very friendly. The pool and hot tube need was updating but they both work as plan. The view out our window was phenomenal just get the backside of the hotel our your looking at the parking instead.

    5
    « Surprisingly pleasant, comfortable, and pleasing and most conveniently situated »

    This hotel is most conveniently situated to allow exploring the White Mountain National Forest. Its low-lying architecture with cheerful red roofs fits nicely with the surrounding environment, and the interior is surprisingly clean, pleasant, comfortable, and pleasing. Even with a busy crowd of visiting patrons, the staff was extraordinarily attentive, thoughtful and cheerful -- in particular the young man behind the counter, and the lovely young woman who set up the breakfast foodstuff each morning, as well as the older couple that cleaned our room each day. Our four-night stay here was perfectly jolly.

    4
    « Great place to stay »

    Nice hotel with friendly staff. Close to a lot of local attractions with easy access from a main highway. Nice view of the mountains from the front of the hotel. Breakfast is OK, could use a few more items to choose from, but that is just my opinion. ENJOY.

    4
    « Standard hotel near Mount Washington »

    Located a short drive from Mount Washington, this Best Western was satisfactory for a one-night stay. Though basic and small, the hotel provided standard amenities, including complimentary breakfast (with hot and cold items), an indoor swimming pool and hot tub, and a small workout room. The hotel is easily accessible from the interstate and Franconia town was just a few minutes away via car. Parking was ample. The room was small but comfortable enough for two people. The in-room refrigerator and microwave were convenient.

    5
    « Franconia, NH »

    The staff at the White Mountain Inn was so helpful and friendly. The person at the front desk was going out of his way for a traveler that did not have reservations to help the couple find a place to stay because this Inn was full. That was so nice of him to do this for this senior couple. The breakfast that they offered was more than we expected and the entire place was clean and cheerful. The pool and the Hot Tub were clean and beautiful. We would definitely stay here again.

    4
    « Hiking overnight to Bridal Veil Falls »

    I day hiked with a friend on a Monday. We decided to stay overnight and hike more the next day. Best Western had the best price on expedia so we drove there. They had a room for us. It was clean and comfortable. The hot tub was great after our hike. The breakfast in the morning was great. We saw a black bear near the dumpster on the property which was really cool (we were in the car).

  • 5
    « A pleasant stay »

    Due to a medical condition I was using a cane...the young lady at the check in desk saw this and offered to move us to the first floor...this was much appreciated! The people who worked there seemed friendly, respectful, and polite. We will recommend this hotel to our friends who are traveling in the Franconia area.

    4
    « Great Location »

    Great place rooms are clean and comfortable . They have free breakfast bar and it's really well done. The interior pool is great and the hot tub perfect after a day of hiking at mount Lafayette . Only thing the town around it is quiet so if you wanna go out for late diner get ready earlier as a lot of restaurant are closed by 9 pm

    4
    « Lovely inn with friendly, knowledgeable staff »

    My sister and I recently spent two nights at the Best Western White Mountain Inn. The inn was easily accessed from the highway, nestled in a lovely setting. The room was very clean and comfortable with updated furnishings and a good-sized refrigerator. The staff was efficient and courteous and supplied a wealth of information concerning the sights of the area. The complimentary breakfast had a variety of options from which to choose, and provided outstanding coffee.

    3
    « Pricey for location »

    The room was a nice size. We had a fridge and microwave which were really nice. The room had a good number of outlets for plugging in electronics. Though, our bed was REALLY squeaky. Every time you moved it squeaked, which made for a very bad nights sleep for both of us. The bathroom was average, but it had good water pressure. It also got hot water very quickly. Their webpage did not mention that they were doing renovations when booking. It would've been nice to know. They also do not mention that they do not have an elevator. In the rooms, it would be nice to have a packet with information about the hotel (breakfast and pool times, as well as map/location of pool and fitness). It would also be helpful to have a list of local dining/attractions to review. The majority of dining options are several exits away the freeway. We saw the fitness center, but did not use it. It was rather small, dark and old looking. They have a hot breakfast with eggs, bacon/sausage. They have two waffle irons, and it was nice that they also had two different flavors of batter. They have the standard pastries, breads, bagels and instant oatmeal. The OJ was not really OJ. It was more like water with an orange flavor. Very bad. I would be concerned about security also, since we left our "Do Not Disturb" sign on our door and found housekeeping had let themselves into the room anyway. It was rather unnerving, since we had left our laptop and things out, since we did not expect anyone to go in our room. (We have never had this happen before in all our years of travel.) Very disappointing.

    2
    « Good location. »

    There is no elevator. Our room was on the second floor with no one to help with luggage. Near necessary highways but very little else nearby. Level of breakfast choices poor.Nobody to assist. Bus your own tables. This is a minimalist hotel and not so cheap for what it had to offer.

    4
    « Great place, but.... »

    Room was good. Clean well appointed. No issues, other than the building of the elevator. Stayed two nights and did not know our room was opposite of where they are building an elevator shaft. Yes they only worked from 10 - 5, but when we wanted to take a break from our touring, stayed only about 5 minutes because of the noisy. Would have been nice to know ahead of time.

    5
    « Nice Hotel »

    I always stay at this hotel when I want to stay in the White Mountains. I camp for a few nights then stay in a hotel for 1-2 nights to relax. It has always been a nice stay every time I've stayed. The pool and Jacuzzi are great and breakfast is good too. I will be back next year!

    4
    « Fantastic location! »

    We stayed here for a few days in the second week of August 2016. Our stay was very comfortable with a good breakfast spread and clean rooms/ linens. The hotel is located just off I-93, minutes away from Franconia Notch State Park, Echo lake, Flume gorge etc.

    4
    « Overnight Stop on Our Motorcycle Trip »

    Stopped at this hotel on our way home from Maine. The staff was friendly and helpful. Room was nice and appeared to be recently updated. We used the pool and hot tub, although the hot tub was rather small. Good value for the price.

    5
    « Excellent and professional service »

    Forgeting lights on my motorcycle for all night Zina and his father helped me and gave me more than owner service in next morning and gave me chance to go to see Washington Mount as wanted. Really good guys and exceptional service from them. Just for that I'll recommend and go again to this hotel. Many thanks again for behavior...

  • 4
    « Beautiful View »

    Great place to stay when visiting the Mount Washington Cog Railroad! The hotel was a bit more expensive but the room was clean and the complimentary breakfast was nice. I would stay here again if traveling in the area.

    2
    « Basic »

    It was just basic. No friendly service, the rooms were not clean, but it's what I expected from best western. The pool was very scary looking and we did not go in. The breakfast was not fresh at all. Didn't bother touching it. We just stayed here for one night on the way to our destination. Would not return.

    3
    « It's Ok »

    Nothing fancy here except the breakfast. This hotel appeared to be getting some well needed renovations. The location is not the best as there is nothing in immediate area. The rooms were pretty basic compared to other hotels.

    5
    « Great location »

    My wife and I only stayed here one night but everyone was very friendly and treated us very politely. The room was very clean and neat and the bed was great. Breakfast in the morning more than I expected and very, very enjoyable.

    4
    « Good experience with this hotel »

    This hotel is located in franconia white mountains. Pefect if you have a car and want to discover different places in the white mountains. There are a lot of spots within a 15 minutes drive reachable. The rooms and hotel were clean and the beds were good. We had a good night sleep. Breakfast was good enough for us.

    3
    « A bit dissapointing »

    We tend to like Best Westerns but this unit just wasn't quite up to snuff. Actually the room was fine, large enough, clean and neat, beds were good and plenty of handy outlets for electronics. The issues had to do with remodeling that made it difficult to get our luggage to the room, the sounds of every move made by the people in the room above us late into the night and early in the morning and an undersized and under equipped breakfast area. Handicapped parking was also not convenient to the entry or the rooms. In addition all of the decent dining establishments were two exits away on the interstate highway.

    4
    « Not bad for price »

    Last minute overnight-er , its right off the main highway and I have no complaints about the price or room. There was a big dumpster that look like an eye sore, next to the in door pool, but other than that it was great.

    4
    « Our trip through the White Mtns on our Vac »

    On Sun July 3 rd we drove up to Northern New England on our way to Maine.We found the Best Western White Mtn INN a good stop for an overnight stay and a great place to Stay and even better it's pet friendly,allowing us to bring our four legged family member making it an even better vac. for all.From check in to the hot breakfast the next AM everything about our stay was great.Easy off and on the Interstate with great views. it was a good choice all around.We will good back there the next time we travel to Northern New England.

    5
    « Best Western »

    The owners of this hotel were always present and they were friendly but a little shy, the overall hotel was welcoming and the breakfast was a welcome amenity and selection was sufficient. The lobby was a little over sized and could use a little more décor.

    5
    « Scenic Views »

    This hotel was great, and very close to the wedding we were attending. Our room was neat and clean. The bed was comfortable with lots of pillows and the bathroom was nice and clean. We had a great view of the mountains which was a nice bonus Breakfast included hot and cold food items like waffles, bacon, scrambled eggs, yogurts, breads, oatmeal, and fresh fruits. The staff was very polite and the front desk staff was courteous and helpful. The staff went above and beyond to help me out when my husband left his suit in the room by having it over nighted to us.

  • 5
    « Loved It!!!!!!!!! »

    We stayed here 2 nights, was pleasantry surprised. Booked off Go Seek several months earlier for $80 night King bed. The views any where in that area are beautiful , but they have 2 areas to sit outside an enjoy the fabulous views. Room spotless , an breakfast was way above average. Rooms all updated , an beautiful. Excepts dogs for a fee , an that is hard to find in the area. When we opened door to go into room , my husband said , NICE ROOM! He enjoyed Jacuzzi one evening after day hiking. Said pool to cold for him.

    1
    « Horrible »

    Where do I begin .. I expected a whole lot more from this hotel . It was one of the more expensive hotels I've stayed in . The lobby was very plain. The rooms were well a room. The smell annoyed me, I'm not sure how to describe it. The bathroom was very outdated, rust in a spot, def needed an upgrade. The hot tub was like the outdoor kind but inside. I tried to use it and the water was nasty. I couldn't even use the hot tub. The first floor smelled like smoke. I will never stay there again. I'm not sure I dare eat the continental breakfast. When I confronted the front desk man, he stared blankly at me, and said "what do you want me to do" Stay somewhere else.

    4
    « It was a pleasant surprise! »

    This facility is beautiful and probably the nicest Best Western I've ever experienced. Everything was lovely and they even had a self-service, coffee machine so you could make your own brew 24/7. I was slightly disappointed by the lack of a restaurant on the premises but this was off-season so I can understand it being closed. It was there, but just not open. Although we were a little early for normal check-in, "Kristy" at the front desk found a room for us and she was also helpful in suggesting local eateries within walking distance. Thanks Kristy!

    3
    « Service was very good, room comfortable but needs updating »

    When I entered the lobby, I was immediately met with an overwhelming musty smell. The lobby lacked any character and was in desperate need of updating. I originally asked for a higher floor but was quickly dissuaded when I was I told there was no elevator. The room was a good size but the bathroom was small. It was comfortable but lacked any luxury. I thought the breakfast offered a nice selection and I appreciated the flavored syrups for the coffee.

    5
    « Beautiful Mountain Views »

    I was a little hesitant as we were walking thru the hotel to our room that it was going to be noisy.(nothing against dogs but we had heard several barking as we were in the hallway.) But much to our surprise is was perfectly quiet .This hotel was great, and very close to the wedding we were attending. Our room was neat and clean. The bed was comfortable with lots of pillows and the bathroom was nice and clean. We had a great view of the mountains which was a nice bonus Breakfast included hot and cold food items like waffles, bacon, scrambled eggs, yogurts, breads, oatmeal, and fresh fruits. The staff was very polite and the front desk staff was courteous and helpful. The staff went above and beyond to help me out when my husband left his suit in the room by having it over nighted to us.

    3
    « Stay at Best Western »

    This was a last minute booking and the only available room in that location. Room has two queen beds which is good when you travel with a kid. Bed was too springy . Room was clean and had everything to make a descent stay. They provide breakfast as well. There is an old iron furnace- I think the only remaining one in NH- next to the hotel. It is situated on the bank of a river.There are walkways leading to the beach . Overall the stay was ok.

    4
    « Great stay but lack of elevator was unfortunate »

    This hotel was clean, the room was nice, the pool area was clean, and the breakfast was wonderful. Great price. Only two small complaints: the pool water was quite cold, even for my kids, who love pool water at any temperature. Second, there was no elevator and we were told we could not transfer to a first floor room. With two small children- a baby and a toddler- plus a week's worth of luggage and road trip essentials, it was anything but easy to get up and down the stairs. I wish we could have been better accommodated or warned about the lack of an elevator.

    4
    « Great Place to explore Franconia Notch SP »

    Great ratio quality-price, staff members very diligent and helpful! Pool could be warmer and the big dumpster blocking the view of the mountains should be moved away although it could be temporary as the hotel was under renovation... Would recommend it to anyone visiting the White Mountains!

    4
    « Good Basic Hotel »

    There are not a lot of places to stay in Franconia. We chose the Best Western and were pleased with the result. The hotel seems new. The front desk staff was friendly and helpful. Our room was clean and spacious. The free breakfast was what one expects from Best Western. We would stay here again.

    3
    « Affordable Alternative to Mount Washington Inn »

    We recently attended a wedding at the Mount Washington Inn. Even though rooms at the Inn were blocked off for family with "discounted rates", the price was ridiculous. I was pleased to find a Best Western about 1/2 hour away at an affordable price. And I was given a senior discount to boot even though I am only 58! Very convenient to get to off of Route 93. We hopped on Rt. 302 and were at the Inn in no time. The hotel itself was so-so. Cleanliness was lacking as evidenced by a clogged sink, filmy tub and rugs that need a good vacuum. It was bearable though as we were only there for about 10 hours. Staff was friendly and helpful. Very accommodating too as they allowed us to check in early. I was pleased to have paid 150 per night at Best Western rather than the "discounted" Inn rate of 360!

  • 4
    « Restful and delightful stay! »

    This hotel is great: quiet, clean, with the bells and whistles if you want them. The hotel is close to the interstate, close to Littleton, and close to ski slopes too. Our room was spotless and well-appointed. The bed was super comfortable with plenty of pillows and sheets that felt, looked, and smelled clean. The bathroom was immaculate, the towels were thick, soft, and absorbent. Everything worked beautifully too. We had a lovely view on mountains, and appreciated that we could open the window at night for cool, refreshing mountain air. Breakfast choices included hot and cold food items like waffles, meat, eggs, yogurts, breads, oatmeal, and fruits. The front desk staff was helpful and polite, both at check-in and when we left. If we find ourselves here again, we will definitely stay at this hotel again.

    5
    « Amazing Stay! »

    Me and my husband made a spur of the moment trip to New Hampshire and landed in Franconia. We stayed here and had a fabulous time. Since we had been driving all night and hadn't seen the mountains at midnight, when we went to the breakfast room, I gasped at the gorgeous view. The breakfast was delicious with eggs and sausage. The room was amazing. Clean, beautiful, up to date. I was so happy there! Planning to go there again which is why I am on here tonight finding this hotel again.

    4
    « Mountain Comfort »

    We stayed here after a trip to Quebec City and found the mountainous location pleasant and charming albeit a bit deserted for late June. (Many of the area restaurants were closed.) Hotel exterior itself was large and attractive and the large, six feet deep pool was refreshing for my family and me. Water was quite cool! Aside from being placed on the ground floor near the ice machine and the noisy elevator repairs that awakened us in the morning, we enjoyed our stay and would recommend this hotel. Price is reasonable for the value, and the full buffet breakfast is a welcome touch.

    4
    « Relax in the white mountains surroundings »

    Very well situated in Franconia, in the midst of the white mountains national forest, and a reasonable distance from Mt Washington, North Conway and their outlets. Amenities and breakfast were very good and items well presented. The only drawback is the lack of good restaurants in town; we had to go to neighboring Littleton, very nice little town about 5 miles away.

    4
    « Clean and dog friendly! »

    The hotel room and facilities were very clean. The staff was friendly and helpful. Room had quick access to go outside so it was easy for pets. i would stay here again. My kids loved the pool and the fact that its open until 10pm.

    5
    « Good Value Convenient Location »

    Stayed here for two nights. Very clean well kept older hotel. Staff friendly and helpful. Check in quick and efficient. Small fitness centre with adjacent small indoor pool and hot tub. Enjoyed the beautiful view of the mountains while in the pool. Breakfast was satisfactory with hot iitems such as scrambled eggs,home fries etc.along with muffins, bagels and bread assorted cereals, yoghurt. The area has many attractions but it was still off season when we were there. If I were to visit again I would stay at this hotel.

    5
    « Lupine Pleasure Trip June 2016 »

    We stayed at the Best Western to see the Lupines. We were excited for a long time about this trip. We were pleased with the room. The Best western was clean, quiet. The building looked very well taken care of. Also, certain rooms allow dogs, so you can include Fido on your trip!!

    4
    « A Gem Surrounded By Breath-taking Views »

    An older Best Western property, it is situated in a glorious setting with mountains all around it. The lupins were in bloom when we arrived in late May which added to the setting. The reception desk staff, and those on site, were friendly, efficient and accommodating. A real bonus was the the outdoor patio----a splendid spot place to sit in the sunshine and enjoy a deli lunch from the local market. The large indoor pool offered spectacular views of the nearby mountains. And, the little fitness room was open early. Our room was large and clean with easy access to parking at the back of the property. The small lounge (with free coffee and hot chocolate) was great for watching the ball game in the evening with our friends. The breakfast fare was just okay. The usual "free breakfast" stuff. Would book there again. Good value.

    4
    « 4 night stay »

    Overall the hotel was a nice place to stay at. The rooms were clean and they had a decent breakfast. The breakfast was the same for the 4 nights we stayed. For the most part the hotel staff was friendly and helpful. The 24 hour free coffee was a nice perk and was very good. The view from the hot tub is excellent.

    5
    « Nice location and very comfortable »

    Nice looking interior with very friendly and helpful staff. I left very early so did not partake of the included hot breakfast that has been upgraded from the normal. Coffee available 24/7 with a machine in the lobby that made good coffee. The only issue was the dark brown carpet in the room does not show how dirty it was, which I found out when I stepped into the shower and saw the dirty water off my feet.

  • 3
    « Didn't Stay for Breakfast, but the coffee was good »

    The room was pretty nice, only missing an extra comfortable chair. The bed was really comfortable and I'm the goldie locks of beds so that's really saying a lot, although it did creak as did the floor.. There should have been an extra pillow ( non pillowcased ), the kleenex box had 2 tissues in it,so I brought my own in from the car. The remote controls are "clean" but one button was very obviously broken, you could move the channels one way but not another, something that can be dealt with. I brought my husband a cup of apple juice from the breakfast room to take his pills. He was adamant that I put this in the review, the juice was very watered down, so no thank you on the rest of the breakfast. We have stayed in 4 other Best Western's durning this vacation, these towels were really so much rougher than the others. The staff is very helpful and polite, the hotel is quite large, we got a ground floor room and the floors creaked as there was a rec room underneath. Parking is nice and the hotel is quiet if your neighbors are.

    5
    « comfortable with amazing views »

    Very friendly and helpful staff, decent breakfast, clean, comfortable room with spacious bathroom, fast internet, beautiful scenery and close to attractions, right off Rt93, great little restaurant within walking distance (Dutch Treat), my only complaint about all BW hotels is they do not have their own restaurant/bar so you have to travel to eat/have a drink.

    4
    « Middle of nowhere, good hotel »

    Hotel was very clean and employees were friendly. Good service, even after hours service staff brought extra sheets when called. Breakfast buffet was surprisingly good - I was expecting stale bagels but got cooked sausages, bacon and various other fresh breakfast foods.

    4
    « good location »

    The hotel was nice, we enjoyed the pool. Breakfast there was helpful. It served it's purpose. We were close to the event we were attending that weekend. wish I didn't have to type a minimum of 200 characters for this review.

    4
    « Great experience »

    Hotel was clean, comfortable, and rooms were spacious. Staff was very friendly. Breakfast was great each morning. Nice Pool area and workout facility. Beautiful views of the mountains in the background. Grounds were immaculate.

    5
    « Comfort in Franconia »

    Comfortable room, easy access around northern NH, heated pool and hot tub, even the bed was super comfortable and the place is very, very clean. All this and a reasonable price. Happy all around with Best Western Franconia.

    4
    « Recent Visit »

    the Hotel was larger than expected, very clean and staff was friendly, great value. lot's of upgrades in room and bathroom and shower were renovated and modern, Breakfast was good, staff was very friendly and willing to help. The pool area was clean with chairs and tables.

    5
    « Lori T »

    Beautiful location with easy access to the highway. The staff, especially Kristy at the front desk was wonderful! She was very knowledgeable about the area and provided excellent customer service. The hotel was clean and breakfast was very good. I would definitely recommend this hotel to friends and family!

    5
    « Best Western White Mountain Inn, Fraconia »

    Beautiful location with gorgeous views of Canon Mountain, Mount Liberty, Lincoln, and Lafayette. EXCELLENT, clean facility that is well maintained with a helpful, friendly staff. This location has become my second home in New Hampshire. I highly recommend this location.

    4
    « Great accommodations at an affordable price »

    The employees are nice, the room are well above acceptable for what you will find in the white mountains. My kids love the pool and the breakfast that is included is really a good value. There was plenty of parking and the mngt does a good job.

  • 5
    « Clean, Convenient and Great location »

    We chose this Best Western because it is close to Cannon Mountain. It is very convenient to get to from the highway. The front side of hotel has a mountain view. The back side overlooks the parking lot; which is really no big deal to us as we've been there several times. We were visiting Franconia to watch our granddaughters ski. They enjoyed sleeping in the big King Bed with Nanny and Cap, as well as the pool ! We all enjoyed relaxing in the hot tub. I would not hesitate to recommend this hotel to anyone looking for a place to stay in the area.

    4
    « good for the price »

    The hotel was clean and most of the staff was helpful. However, the breakfast was second or third rate, and the employee by the breakfast room did not speak English and was not at all friendly. If not for her, I would have been very happy with my stay! The front desk clerk gave me a first floor room as I requested, which was good!

    5
    « ?A simple, clean and quiet motel? »

    The staff is extremely polite, welcoming and helpful to make our stay even better by making sure our King size room would be ready a few hours early for our last-minute change in arrival. The housekeeper was great checking every morning if there were anything that she could do to make our stay better. I've had the best experience of all my life. Rate was very reasonable. I got the AAA rate, which brought the cost to the same or less than other chains in the area. The room was fabulous, nice and clean, the decoration were attractive. It had it all we needed. It was nicely furnished with a beautiful view of mountain. Big parking lot. Very large and clean pool and hot tub. Public bathroom had a nice fresh smell and super clean. There is also free high speed internet and local calls. The free breakfast was more than adequate. Delicious hot cocoa was available for us after along day of ski.

    5
    « Excellent »

    Very nice hotel. Very friendly staff. Just off highway (convenient) but no traffic noise. Nice amenities and great value - e.g., pool, hot tub, free high speed internet, free and plentiful breakfast, small workout room, clean comfy rooms with mini fridge and microwave. We stayed in a room with 2 queens; family of 4. I would definitely stay here again.

    5
    « Great value and location »

    Great location right off the highway. Only a few miles from Franconia Notch state park and Canon Mt. Great full breakfast. Convenient parking. Large pool and hot tub. Staff very friendly. Beautiful view from room.

    4
    « Nice place to stay! »

    We've stayed here several times when we've been in the area for skiing. The staff is always very pleasant and helpful. They sell discounted lift tickets to the local ski areas. Great breakfast! The pool is nice, although a bit chilly, however the kids don't mind.

    1
    « found bed bugs »

    I was completely disgusted, saw a bug crawling around and picked it up to inspect it and was shocked when it was an actual bed bug. I like to look around at every hotel I stay at to make sure there aren't any bed bugs because they are extremely hard to get rid of and hotels are breeding grounds for them. After looking around some more we found another one and we bolted for the front desk. Put the bug in a cup and showed them and the man at the desk said he was fairly new and did not if they've ever had a problem with them. After speaking to the manager they gave us no problem and fully refunded us. This confirms my suspicion that they have had problems with bed bugs in the past. The couple we went with staying in a different room didn't want to stay there either so they got refunded but they hotel would not give them a refund unless they agreed to sign something that said they would not write about this on the internet/social media. I will never be going back to this hotel, room 120 definitely has bed bugs and who knows where else they have spread to. Hopefully the get the right exterminator. TRAVELER BEWARE!

    5
    « Comfortable and clean »

    We arrived late after a grueling drive through a snow storm. Staff helped us get bags to the room and check in quickly. Breakfast was good and plentiful. We appreciated the clean and comfortable room and service.

    5
    « Great Stay »

    We had a great experience with staff they were friendly and helpful. We were really pleased with the quality of the hotel for the price. My daughter really enjoyed the pool and hot tub. Rooms were very clean.

    2
    « Dirty and rundown »

    Stayed here for one night and was very disappointed with the condition of the hotel. Room was dirty and it did not looked like it had been cleaned in days. Sheets and towels were like sandpaper, water pressure in the shower was terrible, and the toilet did not flush properly. We tried to go in the pool but it was way too cold. Very disappointed overall.

  • 3
    « Nice Location and Ok Hotel »

    Not a bad hotel, although the pool and fitness center weren't the best. Overall Hotel had comfortable beds and accomodations. I would stay here again if in the area, but would also look for other locations.

    3
    « very good for price »

    The staff was very friendly, rooms were clean and comfortable. Only complaint was that the hot tub was gross. Water looked brown and when you put your hand in you could feel the slime. My guess is this is due to the rude parents who let their children in we even saw a few toddlers go in with diaper. We would never let our children in as for one it's not healthy and two should be for adults to enjoy.

    2
    « Cockroaches in Hotel »

    I have stayed at this hotel before, but this was the first time I saw cockroaches in my hotel room. The bed sheets were also dirty. Do not stay here. The breakfast was also sub par, and the quality of service has declined. The place needs an exterminator.

    3
    « Clean, Warm and Breakfast »

    Pretty good stay, the room was clean and the beds were comfy. When we got into the room the heater was blasting and it was really hot in the room, so the heater works! The bathroom was ok, not a lot too it and the sink was a little small. There is no elevator but only two floors so not too many stairs to go up. Breakfast was a lot better than I expected inclusive of Belgium Waffles, bacon, sausage, eggs and all sorts of parties and breads. The coffee had four different flavor syrups!! Not much around the hotel but it's right off the highway so you can easily get to the ski resorts, state parks and attractions within 15-20 minutes.

    4
    « White mountain stay »

    Good value for a decent hotel. It was a nice chain in the white mountains where there are not many option. Good free breakfast, helpful front desk and good value. Also a pool. For a brand name hotel, this is a good deal at a fair price.

    4
    « Great Stay! »

    The two workers at the front desk were very helpful when we asked where to hike in the local area. They gave us directions to some beautiful hikes. The rooms were worth the price and we had fast wifi. The breakfast was good, warm eggs and bacon which was a delightful surprise.

    5
    « Best Western Franconia, NH »

    this hotel was located directly off Exit 38 on Rt 93 N in N.H. Rooms were great and breakfast was included. Its a perfect location ! The only problem we had was that the jets on the Jacuzzi were not working. I would recommend it. Its 20 minutes from Lincoln/Woodstock area of N.H

    4
    « Good Value »

    We stayed here for one night so we can do some hiking and visit area attractions for the weekend. Only minutes north of Franconia Notch and easy to find right off the exit it was a great location. The hotel appeared very clean and well kept. The room was small but considering we camp all summer the three of us has plenty of room. I loved that the room had a fridge, microwave and coffee maker. Only complaint regarding the rooms is the walls are very thin and our neighbors TV was on the same wall as our beds so we could hear everything they were watching. Bring ear plugs. The pool was nice, could have been a bit warmer but the fact they had a pool was awesome. The hot tub too was colder than expected and some of the jets appeared broken but again, appreciated that the hotel had it. Breakfast was nice. Waffles, eggs, bacon, sausage, pasties and cereal. The breakfast room was small and cramped. All in all it was a great place to spend a night. We will book again.

    4
    « cant really beat the price pretty good location too »

    recently stayed here, while its a little outdated it was still relatively clean and the staff was friendly. were on the second floor and the veiw was actually really beautiful so id ask to face mountains and be on second floor. we were the only people staying there i think besides one other couple so it was very quiet. really close to all the activities up there, stayed here to go to the ice castles, was about a 20 minute drive to lincoln and you have littleton about 10 minutes north. very satisfied for the price!

    3
    « Ski Trip -- One Nighter »

    Decent value in Northern NH. Room was clean and modern, on the smaller side. Indoor Pool was large and in good condition. Breakfast Buffet was what you would expect-nothing special but well stocked. Great discount on lift tickets to Bretton Woods. Staff was friendly. Ask for a second floor room. Walls were well soundproofed but not the ceiling, heard every movement made in the room upstairs. Would recommend if price is right, and top floor room can be obtained.

  • 1
    « Worse Western of New Hampshire »

    1st Stay- * Room with heater broken during a winter ski stay & was almost warmer outdoors ,No extra rooms to stay in & too late to locate to another hotel after long day of skiing & dinner. Very cold room and did get a portable heater after we were in bed at midnight. 2nd and Last stay Upon arrival: ** hairs in bed- not acceptable, room was intoxicated with fresh toxic paint on front door of room- think you would paint in the summer with open windows, * Cold shower- apparently No hot water due broken pipe, too much chlorine in pool to burn eyes ,day before was closed. Friendly staff, manager not available to make decisions & to make any compensation for stay.

    5
    « Clean and family friendly »

    Nice folks made us feel welcome. The hotel is clean and new. Franconia is a small town-- just one blinking yellow light in town. But it is close to all the ski areas. The hotel was filled with families enjoying a clean and comfortable stay. The pool is very big, but the jacuzzi is small.

    4
    « Awesome for it dog friendly rooms »

    The staff--front desk was great. Accommodating and friendly. The best part was the dog friendly room. Awesome trail for walks out back was great too. Breakfast was good with various hot and cold choices. Would definitely stay here again.

    4
    « Great Night's Stay »

    I really liked this hotel. Especially after staying at some not so great hotels on my road trip. The beds were super comfortable, the staff friendly and attentive, and there was an excellent hot breakfast! I love those waffle makers.

    3
    « Great Staff »

    This is a fairly typical Best Western. I know I'm going to be in a comfortable room and that there will be breakfast food. The breakfast here was a bit better than most Best Westerns I've been at. It was very busy and the family that owns this Inn did a great job of keeping food supplied. The best part of this stay was that we were here for the lunar eclipse and many of the guests came out to view it. The young man working the front desk was willing to turn off the outside lights to make viewing the eclipse even better. There were a lot of Europeans and Israelis staying here and if felt "continental". We stayed here two nights while we toured the White Mountains. I'd stay here again. This is not a place to stay for a romantic get away, or a deluxe experience. This is more a place for a budget traveler who wants a reliably clean and friendly place to stay.

    3
    « The towels are great ... »

    ... if you wish to exfoliate. Rough! Kids only in the hot tub, it seems. There were about 8 of them at one time every night we were here. I guess there's not much else to do in the winter when it fails to snow. The hubby could have used a soak, but it would have been creepy if he had gotten in with that many kids. He made do with a soak in the tub. The rooms and breakfast are adequate. We stayed in a pet friendly room which was conveniently located near an exit door.

    2
    « Not Well Maintained »

    From the street Hotel looks new and well maintained. Once inside you can see where the hotel has become run down. The doors were held together with dozens of screws around the edges, doors did not close behind you and if you were not careful you could leave without the door locking. TV's were not clear and rooms were not cleaned well. Breakfast was below average and kitchen staff was overheard telling folks cleaning up to save old eggs and mix with new ones the next day.

    5
    « Great time »

    Took the grandkids to Santa's Village and stayed here for two nights. The pool was a lot of fun and the room was very clean. The breakfast was 100% we had a great stay and will not hesitate to do it again next year.

    2
    « Hot tub was disgusting »

    Pool water was cold; and hot tub was dirty. Although they "changed the water" when I complained ... they didn't "clean" it. In addition, the room bathtub was not clean. I commend the staff for trying to make things right, however, this was the one reason we chose the hotel for the pool and hot tub since it was Thanksgiving and nothing else in the area was open, with very little else to do. I was very disappointed as was our son.

    2
    « pet friendly room a disappointment »

    Was extremely disappointed with room asked for pet friendly and the carpet fresh was over-bearing to the point of discomfort. Mentioned to staff and they had absolutely no response whatsoever, The decor in the room was horrific old outdated and did not go together so disappointed

  • 3
    « Adequate stopover »

    Beautiful, quiet, expansive property. The room was small. The queen bed was a bit uncomfortable, leaning towards the center. Upon arrival, difficult to understand receptionist. Breakfast was okay, nothing fancy: scrambled eggs (reconstituted? no yolks?), yogurt, fruit cups, waffles, sausage patties, cold cereals, assorted breads and pastries, coffee and tea. Breakfast area not that cheerful and small.

    4
    « Best Western Hotel, Franconia, HN »

    4.5 out of 5 (5 being the best). All was very good to excellent, but the walls were thin. If the next-door guest is loud, you hear the conversation, coughing, and/or snoring. Nevertheless, the breaskfast, hotel staff, and amenities were well desig ned and well organized.

    2
    « Loud, dirty, and uncomfortable »

    I work in the hotel industry, so one of the first things I do is inspect the room. Check to see how clean everything is. At a quick glance everything looks okay. But then when you start checking the lamps, headboards and bathroom you find things that are rather disgusting. The picture of dust on my finger was of one part of the lamp. I ended up dusting the WHOLE room with a washcloth. The floor was not vacuumed well. And the bathroom shower still had soap scum and left over soap from previous guest on the shower walls. There was some mystery stain on one of the comforters. Luckily we had two beds to choose from. I did like the two extra spare blankets in the room. We paid $100 bucks a night and would have gladly paid more for something that was clean. Also be ware the doors to the rooms SLAM shut and are extremely loud. I was woken up multiple times from that. Also the best are extremely hard to anyone looking for a good night sleep, avoid at all cost!!! I got maybe 5 hours and ended up having an asthma attack. The hot tub and swimming pool were a joke. Pool was FREEZING. And the hot tub had NO jets. It feels like something is crawling on you where the jets should be. It was hot though. Staff was okay. Upon check out was never asked about our stay or anything. Breakfast was okay. Avoid the egg they are very gross and slimy. Waffle maker was nice since that was pretty much all we ate. Everything else was mediocre or stale. I would not stay here again or recommend to others. The rooms did have a microwave and fridge however fridge was not cold when we got there we had to turn it on ourself so it wasn't cold for hours. We didn't really shop around for hotels or read reviews because it was a spur of the moment trip, nor did we have e a reservation but boy do I regret that now. Stayed 10/30/15 in a room with two queens. Location was okay. 20 mins from Lisbon, 10 from Littleton. 1hr 30mins from JOHNSON VT.

    5
    « Great Hotel »

    Excellent value for the dollar. Very nice hotel in the White mountain area. I have stayed here before and I was impressed with the quality of the recent remodel. Close to the Lincoln area attractions, but, just far enough away to be insulated from all the tourist traffic.

    5
    « Location--Location--Location »

    The Best Western White Mountain Inn in Franconia, NH is a beautiful place to stay for a visit to this spectacular part of the country. The mountain view rooms look out on the valley and toward the west. With the foggy morning, it was truly a special view. The facilities are clean and conveniently organized. We found the location very functional for our morning trip up Mt. Washington on the Cog Railroad system. We could have had more time there and this BW was very convenient to other sites to enjoy.

    3
    « Poorly maintained »

    Room was clean on the surface, but very dirty with lint and dust behind bed table and under bed. The room air conditioner sounded like a compressor was going bad. It made rumbling noise all night. One of the lights above the bathroom sink was making arcing / sparking noise continuously while switch was on. The orange juice tasted like it was highly watered down. Not very appetizing.

    3
    « Standard hotel »

    Stopped here overnight while visiting Mount Washington Cog Railroad. Hotel had a cold, odd vibe to it. Room was fine but hotel didn't have an elevator. We had to drag our luggage up a huge "Brady bunch" staircase. Breakfast was awful. Eggs tasted off and juice was watered down.

    5
    « Exellent stay »

    Fitness room was clean and all the equipment where in excellent condition. Very good break fast it was the best one i had at best western Eggs,sausages,bacon lots to verity of choice. Pool was heated and clean well maintained water was very clear. Rooms where very clean housekeeping does outstanding job. Front desk staff, Break fast person,Housekeeping every one had smile on their face. I will definitely come back to this best western.

    4
    « Not bad, but could use some upgrades »

    This summer, my family and I took a trip to New Hampshire to go to Santa's Village and Storyland. I like the Best Western brand and I know what I am getting. Travelling with young children, I needed to think budget, but also value and convenience, yet comfort as well. This is why I chose this hotel. The price was right, it had a breakfast included along with an indoor pool. It was about 40 km away from the attractions we wanted to see, but the drive was beautiful. The hotel is situated in the mountains, a beautiful area of New Hamphsire. The staff was friendly, and acccess to the hotel was easy, right next to the hwy. The hotel from the outside looks great, the inside however you could tell it was a bit dated. We got a 2 queen bedroom, plus a crib for our smallest child. The room was adequate, but maybe a bit cramped for us, but for our needs, did just fine. The bathroom, however needed to be better upgraded. It was showing its age, and I almost asked for a different room. You could tell that they did not take very good care of it, but with the amount of time we spent there, it was not worth the hassle to ask for another room, it was borderline. The pool was fine, my kids enjoyed it in the evening. The breakfast was good, and there was something for the adults and the kids. The only drawback was that the breakfast room itself was a bit small. One nice thing was the you could buy your Storyland or Santa's Village passes at the hotel in advance for a bit of a discount. Taking everything into consideration, the hotle was fine for what we needed it for in a prime location.

    5
    « Great Location »

    Ideal place to stay as a base to visit the surrounding areas. Stayed here to visit the upper White Mountains and the areas to the west. Great leave viewing and many attractions to see in this area. Several nice local restaurants in the immediate area to try. Nice little market in town for what you need.

  • 4
    « Interior Decor dated »

    All was good the room interior decor is somewhat dated and could use an overhaul. Bathrooms are small and could use updating as well. But as far as location it was spot on for what we wanted. View and small town atmosphere.

    4
    « Decent Stay »

    This BW hotel is on a huge property of its own, more like a grand hotel. The surrounding is very clean and peaceful. Very convenient to access - right off highway 93. Room is decent, matress is way too soft.

    4
    « Good service and food »

    The staff were very welcoming and helpful the room was a good size and comfortable, the breakfast was sufficient it could have been a bit better having a microwave and fridge in the room is a great help. I would definitely stay again although having an elevator would be a huge advantage. The WiFi wasn't working all weekend.

    4
    « Vacation »

    Great place to stay. They take pets. Staff is very helpful, rooms are clean and updated. They also have a pool and serve continental l breakfast. Will stay again. Been staying their on and off for about 10 years. Hotel is right off the highway. It is a little out of the way but then you don't have to deal with the traffic in Woodstock and Lincoln.

    3
    « Good Location - Average Best Western »

    The rooms at the hotel are about what you would expect for an older Best Western. The room was clean, small, a bit dark even though I had a large window. There is a refrigerator and a microwave. It is conveniently located right off the freeway. There is a grocery store very close. The small town of Franconia is cute and close to other small towns and of course the White Mountains. If you are just staying a night or two and don't need more then the very basics, it is adequate.

    1
    « Overpriced/low quality »

    Paid over $225/night for a 2 queen bedroom on the second floor/no elevator. The breakfast was substandard at best. The only positive was it was fairly close to Flume Gorge area. I would not recommend this hotel.

    2
    « Our Worst BW to date. »

    Very disappointed with our 3 day stay at this hotel. Very much let down by the management, who obviously employ minimum staff who do not have time to do their jobs properly. Expecting one reception staff in the morning to check-out, answer the phone AND replenish the breakfast bar will not work! We have seen more staff at a BW which is a lot smaller than this one and we missed the uniforms, (Jeans and T shirts at this one). Oh, one last thing the orange juice was awful! (cheap or watered down).

    4
    « Nice place in Franconia »

    I am not one to stay in the big tourist towns. I like to stay away from the crowds. The room was quiet, clean and well furnished. The hot breakfast included was great... Lots of variety. Loved the waffles., very light and crspy.I ate one every day!

    3
    « No elevator, beware! »

    This looks like a very nice hotel from the outside, conveniently located but there is no elevator to the second floor rooms! The staff were polite but not particularly friendly and seemed too busy even though it was certainly not busy when we checked in.

    1
    « Poor cancellation policy »

    Unclear cancellation policy (not detailed at time of online reservation); not permitted to cancel either by phone or online some 3 days prior to reservation. Initial reservation had easy cancellation policy; date or reservation subsequently changed online without clear notification of no cancellation policy

  • 3
    « could have been better »

    Adequate. But it was obvious that everything was done on the cheap. Squeaky floors, same old same old for breakfast every day, watery fruit juices. Overcrowded furniture in the lobby, NO Elevator so it was hard to get luggage beyond the 1st floor. However staff was friendly and helpful.

    4
    « Nice rest stop »

    Lovely property, right off the Interstate. Convenient to White Mountains and Littleton at a reasonable rate. Check in was a snap THANKS to Kristi who upgraded our room to a beautiful mountain view on the 2nd floor. Breakfast and coffee were adequate and well stocked. Why a 4 rating? There is no elevator, room a little small, and shower did not get hot enough.

    4
    « Beautiful Views »

    This venue is breathtaking and would probably be so at any time of the year. The only negative is no elevator so if you have heavy luggage (as we did for a two-week trip), you have to lug it by yourself unless the staff is willing to carry it for you, which he did on the evening we checked in. We had to carry our luggage out in the morning.

    3
    « Good place to Sleep »

    We drove up from Philadelphia to visit Mount Washington and found this to be a good location for an overnight before taking the Cog Railroad to the mountain top. The hotel is a little old but has many updates. The rooms are clean and the beds are comfortable. They have a free breakfast but the dining area is a little small for the size of the hotel. Overall I would stay here again if in the area.

 

Getting to the hotel ...

All directions
·From: Interstate 93 North. Take Exit 38. turn right and go about 200 feet then turn left into the Best Western White Mountain Inn. ·From: Interstate 93 South. Take exit 38. turn left and go about 400 feet then turn left into the Best Western White Mountain Inn. ·From: The east. Take Wallace Hill Road west. take last right before highway access road to Interstate 93 North. continue to the Best Western White Mountain Inn.