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Best Western Hotel Fayetteville Inn, Fayetteville

4.5/5  - basé sur 268 notations.
3021 Thornton Taylor Pkwy, 37334-2664, Fayetteville, United States - See map
Best Western Fayetteville Inn - IMG The Best Western Fayetteville Inn is ideally located in the center of Fayetteville. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Welcome to Best Western Fayetteville Inn! Fayetteville, TN hotels are known for southern hospitality, but we go above and beyond at our Fayetteville hotel to ensure you have the best trip possible. Rest assured you’ll be in the best accommodations in Fayetteville, TN when you stay with us. Enjoy hard wired Internet connections in all rooms and a free hot breakfast each morning to get the day started on the right note. A morning that begins with endless buttery waffles, sweet pastries, fresh fruits, cereal, yogurt and 100% Arabica coffee or juice is sure to be a great one. This hotel in Fayetteville, TN is surrounded by fantastic restaurants, shopping and sightseeing opportunities. The Lincoln County Fair in September and the Downtown Fayetteville Antique Mall are just a couple of options for guests at our Fayetteville hotel. For outdoor lovers, head to Elk River for fishing, boating and swimming. Of course, the Jack Daniels® BBQ in October can’t be missed. A free pass to an offsite fitness facility makes it easy to keep up with your workout regimen while on vacation. There’s plenty of truck and trailer parking at our Fayetteville hotel, which is why we’re a favorite stop for truckers and RV’ers. A great location, nice clean spacious rooms, friendly staff and large breakfast area for big groups to sit comfortably make you feel right at home. Easy access to the highway makes it easy to get around the area or for telecommuters to quickly get to meetings. Business travelers in town with Copperweld®, Franke, Frito Lay®, Sir’s Fabric Store, Goodman® and other local companies prefer to stay at our welcoming Fayetteville hotel, that also offers group rates and meeting facilities. Quiet rooms and the friendliest service in town make even business travel enjoyable. There’s also plenty of time to indulge in a leisure activity or two. Book your next stay at Best Western Fayetteville Inn, where southern hospitality is offered in abundance! Enjoy your stay.

Best Western

Hotel Fayetteville Inn

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Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Free parking
    Free parking
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 268 guest reviews
NOTE ISSUED
Excellent
149
Very Good
77
Average
25
Poor
11
Terrible
6
REFER TO NOTICE
Business Business
60
Couples Couples
82
Family Family
80
Friends getaway Friends getaway
15
Solo travel Solo travel
16
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Excellent hotel close to the Jack Daniels Distillery"

5
06/11/2018

Stayed at the Best Western hotel in Fayetteville, TN, which is only a short drive from the Jack Daniels Distillery. While researching hotels in the area, this one stood out as both good value and consistently well reviewed. I would like to add my two thumbs up for this hotel too. It was very well maintained and clean, my room was large and comfortable. The bed was excellent. Breakfast was very good, with the food laid out in a spotless dining area. Staff were very pleasant too. Overall, great value and a very pleasant stay.

"10 Roaches were found over the span of 2 Days"

2
29/10/2018

Roaches are not always the hotel's fault because other guests bring in various bugs, but only offering apologizes when the rate was as high as it was, lacked in professionalism. The breakfast and its presentation was outstanding and delicious though! The breakfast area, breakfast prep area, and front desk area appeared all very clean.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for providing a review of your stay with us at Best Western Fayetteville Inn. On behalf of all of us here, we apologize for not living up to your expectations. Pest control was notified concerning your report of the bugs in the room and was at the hotel the next day to resolve the issue. We value you as our guest and Best Western Rewards member and have posted an additional 1,000 points to your BWR account. We hope that you will consider staying with us again if you find yourself in our area in the future so we can provide you with the exceptional services each of our guests deserves. Sincerely

"Great hotel for Spartan Race"

5
24/09/2018

We decided to stay here the night before our spartan race in Pulaski since this was a shorter drive than from Nashville. The room was very nice, area was quiet, and we were able to park right outside our room. The staff at check in and check out were both very friendly. Would definitely stay here again if we did another race!

"Post Jack Daniel's tour"

5
14/09/2018

Great hotel just off the highway. Manda checked us in and was very friendly and helpful. Room very clean, quiet and comfortable. Even though we were only here for one night I wouldn't hesitate to stay another time.

"Mrs."

5
02/09/2018

Hotel was great! Very clean, comfortable room. Extremely quiet and our room was by the pool. Breakfast was really good. The people at front desk were friendly and helpful. This was not our first time at this hotel and have been very pleased at every visit, Thank you Best Western.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
On behalf of eveyone at Best Wesern Fayetteville Inn, thank you for awesome review of your stay with us! We love having return guests and appreciate the opportunity to continue to provide everyone with great service. We look forward to seeing you again. Sincerely,

"Nice place to stay"

4
23/08/2018

There's not many choices for hotels in this town but the Best Western served us well for a 2 night stay. The room was clean, everything worked and the area was safe. Breakfast was actually pretty good too considering it was free with the room.

"Dirty Pool"

3
18/08/2018

The hotel was good but the swimming pool was nasty. I had goggles on and I could see the bottom and sides of pool. It looked like scum on the sides of pool and the bottom. I told the hotel clerk at front desk to tell manager. I was ask my room number but never heard anything the last 2 days I was at the hotel.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for providing a review of your stay with us at Best Western Fayetteville Inn. On behalf of all of us here, we apologize for not living up to your expectaions. Maintainence was notified concerning the condition of the pool that you reported and went about resolving the issue. We hope that you will consider staying with us again if you are find yourself in our area in the future so we can provide you with the exceptional services each of guests deserves. Sincerely,

"Nice hotel"

5
14/08/2018

This hotel was really nice and we always stay in best western hotels. Always clean and the beds were comfy. Breakfast was good and lots of choice. It was easy to find as we have never been there. Would stay again.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for your review of your stay at Best Western Fayetteville Inn! It was nice to see that your first stay with us was an enjoyable one. We do hope to have you back with us in the future. Sincerely,

"Jack Daniels Distillery Visit"

5
13/08/2018

Check in was a breeze. We go into town around 1130 and was allowed to check in. The rooms were spacious and clean. Called front desk for an issue and within 5 mins someone was in our room to address the issue. we also asked for a late check out which was granted at no additional charge until Noon. The staff was amazing.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for taking time to provide such an awesome review of your stay with us here at Best Western Fayetteville Inn! We are pleased to hear your stay was so enjoyable. We hope that if you are in our area in the future you will consider staying with us once again. Sincerely,

"Lovely comfortable stay"

5
03/08/2018

I have been travelling around southern USA states and this is my favourite hotel so far. Nothing fancy, but very clean and comfortable with lovely staff and a sweet swimming pool. I feel very relaxed here. And the complimentary breakfast is great.

"Started rough but then they went out of their way"

4
25/07/2018

Saw a rate online if I can I will call the hotel direct so they don't have to pay a fee if they match price. They gave me a special rate then when we arrived the grumpy lady tried to change it and rationalize it. The lady even tried to say sweetie the lady that quoted you the wrong rate is new. I ask her how she knew the online rate then and informed her I was much older that her and I considered it inappropriate. She dropped my rate and they gave me a late checkout. The lady the next morning was much nicer and I was happy. Ty

"A quiet stay and great customer service"

5
31/05/2018

We really enjoyed staying at this hotel. It's in a nice location in Fayetteville. The staff is very accommodating and pleasant. The only complaint I have is the size of the bathroom (the toilet/shower area). You can barely turn around in there! But the rooms were clean, and it was a quiet place to stay with good customer service so we have already gone back to stay with them again!

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for your review of Best Western Fayetteville Inn! It is so rewarding when we hear our guests have enjoyed their stay with us. We do hope to see you again in the future so we may provide you with another wonderful experience! Sincerely,

"Great Service"

5
06/05/2018

My sister and I rented two rooms for several days and the service was wonderful. Very friendly and informative about the area. Rooms were comfortable and clean. What more could you ask for? How about a great breakfast. The kids really enjoyed the waffles and bagels.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for taking time to post a review of your stay with us at Best Western Fayetteville Inn! It was great to hear that all of your famiy enjoyed the time you spent with us. We do hope to see you again if you are ever in our area again. Sincerely,

"Wow!"

5
05/05/2018

Traveling and staying in hotels 30-50 nights a year I've seen a lot of hotels. This was exceptional. The room was clean and comfortable and the breakfast was much better than the average hotel continental breakfast.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for posting a review of your stay with us at Best Western Fayetteville Inn! We are glad to hear that your stay was an exceptional one and hope that you will consider staying with us again if you find yourself in our area. Sincerely,

"Great Service"

5
30/04/2018

Love the ladies at the desk and that cleaned our room, but Samantha in the dining room was the best. She smiled and chatted with us. We told her we were there for a funeral and it was very difficult for us She remembered us every morning and ask how we were and if there was anything she could do to help us out. Such a nice lady with such a welcoming smile. Can't wait for our next visit which is for pleasure.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for taking time to give us such a wonderful review. We are so sorry for your loss and hope that you and your family are doing well. We are proud of the excellent service provided by our staff and love hearing about each guest's experience. We look forward to seeing you on your next visit with us! Sincerely,

"Best Western Fayetteville"

5
22/04/2018

We stayed one night at the motel for a softball tournament. Katie is so sweet and helpful when we checked in. The breakfast area was clean and food was hot. We will stay here again if we're in the area.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for your review of your stay with us! We are glad to hear your stay was a pleasant one. We look forward to seeing you again! Sincerely,

"Great stay!"

5
05/04/2018

Stayed at this hotel with ease of going to Jack Daniels Distillery tour. First appearances were great and the rest of the stay wonderful as well. Great check in- knowledgeable , clean and tasteful decorated rooms. Beautiful set up breakfast & food. Shopping and restaurants easy access.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for posting an wonderful review of your stay at Best Western Fayetteville Inn! We have many guests who stay with us while touring Jack Daniels Distillery since we are only 15 mnutes away from Lynchburg, Tennessee. It is great to hear that your stay with us was an enjoyable experience! We hope to have the opportunity to serve you again! Sincerely,

"Nice just needs new mattress"

3
30/03/2018

The only real issue we had was the bed was uncomfortable. The people that work here are wonderful. It's also clean to. They just need to change out there mattress for either new or a higher quality one.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you very much for taking time to give s review of your stay at Best Western Fayetteville Inn. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

"Stayed Here to go to Jack Daniels"

4
17/03/2018

The staff is very friendly and helpful. The rooms are clean and comfortable. Very nice! It has a nice outdoor pool area and a nice lobby. If we go back we would stay here again. Jack Daniels is a short drive away

"Great Hotel and Staff"

5
16/03/2018

Great Hotel and staff just about says it all. I have stayed at this hotel twice this year and enjoyed both times. Location was great for my trip. The Hotel has been recently renevatated and the room size was large. It is convenient to the restruants but out of the way so it is quiet. Would recommend for anyone traveling.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you very much for taking time to post a review of your stay with us at Best Western FayettevilleInn! We welcome "repeat" guests and are glad to hear your stays have been enjoyable. We do hope that if you are in our area in the future you will once again let us accommodate you. Sincerely,

"a good place to stay"

4
26/02/2018

I chose this BW because of its location between Lynchburg (with the Jack Daniels Distillery) and Huntsville as we wanted to visit both cities. We were very happy with our stay. Bathroom with shower was a bit small but sink was separately. We could hear our neighbor quite well when he moved in at night (talking and TV), but it was ok and did not last long. The room was very clean and quite big with its kingsize bed. The pool also looked nice but we could not use it due to the weather. Would come again if I am in this area.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for taking time to give a review of your stay with us here at Best Western Fayetteville Inn! We are happy to know that your stay was such an enjoyable one that you are considering coming back. We hope that you are able to return during warmer weather so you may enjoy our outdoor pool. Sincerely,

"great front desk and comfortable room"

3
04/02/2018

A clean comfortable room, decent T.V., excellent front desk service from Katie, who went out of her way to help me on multiple fronts. A quiet night in Fayetteville which was much appreciated with a sweet herd of deer out back at check-in. I would return again.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for taking time to give a review of your stay at Best Western Fayetteville Inn! Many of our guests return to stay with us just to catch a glimpse of the deer and wild turkey that may sometimes be seen in the field behind our hotel. We are glad to hear your were fortunate to see them. We hope to have you as our guest again, and hope the deer will put in another appearance. Sincerely,

"Friendly staff"

5
09/01/2018

I stayed here while visiting family. Although it does seem a bit cramped with 3-4 people eating and sleeping in a single room with 2 beds. The staff were very friendly, accommodating and they put out a great breakfast spread. Come on, waffles! Everyone loves waffles. (They had many other things: coffee, fresh fruit, bread/bagels for toasting, eggs, biscuits and gravy and a meat). I wasn't expecting much, but I was happily surprised.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you so much for your awesome review of your stay with us at Best Western Fayetteville Inn! We are always trying to improve on the variety of breakfast items we offer and were glad to hear how much you enjoyed your breakfast time with us! We hope to see you in the future if you find yourself in our area again! Sincerely,

"good stay"

4
28/12/2017

This is a great starting point for a tour on the TN whiskey trail. About 1/2 hour to Jack Daniels distilery. Nicely maintained & very clean rooms. Ask for extra towels. Friendly staff. wonderful breakfast.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you so much for your wonderful review of your stay with us at Best Western Fayetteville Inn! We have numerous guests who stay with us since we are centrally located to several touring facilities like Jack Daniels and George Dickel. We are glad to hear you took advantage of the tours and that you had an awesome experience during your stay with us. We hope to see you again if you find yourself in our area in the future! Happy New Year! Sincerely,

"We went for our honeymoon, the room was clean and had plenty of towels. Breakfast was great! Options for everyone!"

5
03/12/2017

So happy with our stay! Couldn't have picked a better place! You won't be disappointed!the room was clean, plenty of amenities including wifi, washer and dryer! Great tasty breakfast! So complaints! Will definitely be staying again

"Could be worse"

3
29/11/2017

This is a budget hotel so don't expect the Ritz Carlton. I hear that it was recently renovated and it looked comfortable. Rooms were clean. Elevators were down so everyone had to use the stairs. That made me feel a little uncomfortable as there were some sketchy characters sharing the hotel. I advise not showing up at the 11th hour for breakfast! I showed up 25 minutes to closing and all the food was gone and coffee carafes were empty. I asked for a few basic continental breakfast foods and the woman running the area was very put off by accommodating me. She made me feel that I was a pest and unwelcome. Overall, staying positive it could've been worse.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for your review of your recent stay at our property on Thanksgiving. On behalf of our entire team, I would like to apologize for not meeting your expectations. We work hard to provide exceptional service for our guests and are sad to hear of your problems during your stay. However, per our phone conversation, our hotel does not have elevators and the entrances to our rooms are all outside. As for breakfast, we do our best to make sure everything is well stocked for each guest. There are times, especially on holidays or when we are short-handed, that we fail to do this. We are sorry that this was the case during your stay. I hope that you will consider staying with us again so that we may have another opportunity to provide you with exceptional service. Sincerely,

"Needs improvement"

2
27/11/2017

The breakfast was terrible. The biscuits were hard and burnt. The WIFI signal kept dropping me while doing school work making it very hard to complete assignment. There was a bug in the bathroom as well.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for the review concerning your stay with us at Best Western Fayetteville Inn. On behalf of our entire team, I want to apologize for not exceeding your expectations. Your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure our guests have a better experience in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

"Honeymoon"

5
26/11/2017

We have been on our honeymoon for 20 days. We are staying at Choice Hotels and Best Western. This hotel was the best for friendly staff and food. The walls are a little thin and the room are all outside entry. I would definitely stay here again.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Congratulations on your wedding! On behaf of our team, I want to thank you for taking time from your honeymoon to give Best Western Fayetteville Inn a review of your stay! We look forward to seeing you in the future! Sincerely,

"Used tampon in bathroom, stains on the pillow"

1
18/11/2017

This hotel had a very musty smell on arrival, as it was very late getting into the city and we were tired, we didn't want to shop around and chose the best western, so we decided to put up with the old smell. It was later on that finding a used tampon behind the toilet put the icing on the cake and we will no longer use the best western chain

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for your review of your recent stay at Best Western Fayetteville Inn. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We not only have housekeepers check our rooms but also have a head housekeeper who also re-checks each room before the rooms can be rented. Due to your review we are examining better ways to make sure our rooms are extra clean and our guests' expectations are better met. I hope that if you are in our area again you will consider staying with us so that we may have another chance to provide you with a superior experience. Sincerely,

"Great Value"

4
06/11/2017

Room was more than I expected. Like a suite. Bathroom facilities provided for a handicap individual's use of toilet and 6 safety bars on shower with two shower heads. Breakfast great except for powdered eggs.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
On behalf of everyone here at Best Western Fayetteville Inn, I want to thank you for your 4 star review of your stay with us! We all strive to make every guest's stay enjoyable and hearing from you lets us know we did just that. We hope that if you find yourself in our area again you'll let us accommodate you once more. Sincerely,

"Great experience"

5
21/10/2017

We were in the area and need to spend the night before going home. We always try to find a Best Western for the points and came across this one. What a great value and nice hotel. We give this hotel stay a 10 out of 10. We enjoyed a great breakfast with loads of variety, some very comfy beds, and a very welcoming staff. We will seek out this particular hotel if we are ever in the area again in the future.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for your wonderful review of your stay at Best Western Fayetteville Inn! We work extremely hard to make sure each and every guest has an enjoyable stay. We look forward to seeing you again in the future so we may expand on your great experience. Sincerely,

"Pet Policy Needs to be Advertised"

3
19/10/2017

We made reservations at this hotel because is was pet friendly. We planned on staying 3 nights and visiting the area distilleries, I called before arriving to let them know I was travelling with a pet and would need a pet friendly room. When I checked in I was told I could not leave my pet in a kennel in the room alone. I don't have a problem with that being their policy but I checked on their web site and it says nothing about this. When I called before arriving they said nothing about this. I called 3 other hotels in the area and they all said we could leave our pet in a kennel in the room unattended. The employee was very nice and I understand any business protecting their property. I just think they need to publish their pet policy so that travelers are aware before they drive for hours. They did agree to let me check out early and refunded my money.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for taking time to provide a review of your stay with Best Western Fayetteville Inn. We use these reviews to better our service for our guests. I would like to apologize for the confusion concerning our pet policy. It is our policy that pets are not left unattended but only if they are NOT in a kennel. Because of your review, we have found we need to update our Pet Agreement for better clarity. I hope that if you are ever in our area in the future you will allow us to accommodate you so we may provide you with exceptional service. Sincerely,

"Love this Best Western in Fayetteville"

5
13/10/2017

I always stay here when I travel to Fayetteville to visit with old friends or attend an annual class reunion. It's a nice...very nice clean motel! I'm always on a motorcycle so i love being able to park my bike in front of my room. It's motorcycle friendly too! Can't say enough about the staff! They are very good and helpful! Yes....I will be staying there again when I return to my old high school hometown!

"Awesome!"

5
06/10/2017

Kellyrae was wonderful at Check in. She went out of her way to get us info on places we were to visit the next day. The room was clean and The breakfast was tasty. We enjoyed our two nights at this establishment and will visit again if and when we come back.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for such a glowing review! We appreciated having you stay with us and were glad to hear your stay was outstanding. We look forward to seeing you in the future! Sincerely,

"Best Western going downhill"

2
02/10/2017

Noisy, terrible breakfast and wait staff. Room appeared out dated. Need to work on their appearance, spoiled food at breakfast, undercooked. Wait staff was advised of spoiled milk and never changed it out. Orange juice came out clear colored. No apology was ever offered, just a stare and walked away. Front desk was great. TV didn't work and front desk had to come and fix it. Didn't sleep at all the first nighty because of noisy neighbors, front desk didn't answer the phone to rectify situation. Outdated.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for providing a review of your stay with us at Best Western Fayetteville Inn. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for our guests in the future. I hope that you will consider staying with us again so that we may have the opportunity to provide you with superior service. Sincerely,

"Florida Evacuees"

5
22/09/2017

Staff was excellent! Hotel was full due to Florida evacuees and the staff handled everything quite well. The food at breakfast was delicious, but it was difficult for staff to keep up with the demand.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for taking the time to give a review of your stay at Best Western Fayetteville Inn! We were honored to have been able to accommodate you during your evacuation. We hope that if you are in our area in the future you will allow us to accommodate you once again. Best wishes from all of us here! Sincerely,

"Can't believe how Perfect place is"

5
22/09/2017

I have stayed and a lot of hotels This is by far one of the nicest hotels I have stayed at I still can't believe it is a best Western Someone showed this building a lot of love Everything is done as nice as it can be done Everything is updated I was waiting outside and noticed when they did their laundry And as I was snooping around I noticed evening they're working area is super clean which reflects a lot on this establishment/management This should be the standard in all hotels I am blessed to have stumbled upon on it The breakfast was even exceptional There was something for everyone. The bed was super soft And all the linens are white which I like Can you can even smell the laundry detergent still in the blankets which I like that as well Everything was as clean as it could be Would definitely stay here again

"Great stay!"

5
13/09/2017

Was in town for family reunion. Made reservation ahead of time. Our stay was great. Room was immaculate. Very comfortable. Had a wonderful nights sleep. Hotel very quiet even though was full. Pool was beautiful. The staff checking in and out were very friendly , helpful and informative. Can't say enough good things about this hotel. Will be staying here again. It is a beautiful hotel!!!

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for your glowing review of your stay with us here at Best Western Fayetteville Inn! We all work hard to make our guest's stay pleasurable and it is good to know that your stay was just that. If you find yourself in our area in the future, we hope you will allow us to accommodate you once again. Sincerely,

"Pleasant surprise"

5
01/09/2017

Small country town, sort of if middle of nowhere feel to it, but the hotel was very nice. Had an old school feel to it, but was very updated, clean, and quite a bit of space in the hotel room. the night front desk lady was very nice, even provided a list of restaurants near the hotel. it was very helpful because as i said until you found town it felt like it was out by its self.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for your review of your stay with us at Best Wesern Fayetteville Inn! All of us enjoy hearing guests love our quaint town. Although we are a small town we are centrally located within a 15 minute drive of Jack Daniels and a 30 to 45 minute drive to Huntsville, Alabama, where the U.S. Space & Rocket Center is located. Most guests enjoy planning day trips to these locations. We do try to keep our restaurant list updated with all our local and chain restaurants, as well as, fast food places. It would be our pleasure to have you as a return guest! Sincerely,

"Stinky"

2
22/08/2017

Smoke filled room. Told front desk how it smelled like someone had been smoking in room. She shrugged her shoulders. Breakfast was wonderful Pool broke when we got there but quickly fixed. Could be updated

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for your recent review. We are very sorry to hear that your stay with us did not meet your expectations. We strive to make sure all our guests' needs are met and their complaints are resolved. We hope that if you find yourself in our area in the future you will give us the chance to provide you with the best care and hospitality each and every guest deserves. Sincerely,

"Great place for a stop over"

5
17/08/2017

I booked this place for a one night stopover based on the good reviews. I was not disappointed. This was one of the cleanest hotels I've ever stayed in, including much more expensive places. The front desk woman was great helping with dinner suggestions & directions

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for taking time to give Best Western Fayetteville Inn a great review! We work hard to make sure every guest's stay is a pleasant one and are glad to know yours was just that. We hope if you are in our area in the future you will once again let us accommodate you Sincerely,

"Great place to stay"

5
07/08/2017

The staff is very eager to help make your stay a pleasure. Nice clean rooms. Full hot breakfast not just a continental breakfast. If you are Staying in the area I would recommend staying here. Great value for the money. It is always a pleasure to stay here.

"Great Value in a nice motel"

4
25/07/2017

This Best Western was very nice. The room was clean and everything worked as expected. The staff were great and went out of their way to ensure my stay was perfect. I feel it was a good value for my dollar and would stay there again.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for taking time to do a review of your stay with us at Best Western Fayetteville Inn! We work hard to make every guest's stay pleasant. It is always nice to hear when our hard work pays off! We hope that if you are ever in our area again, you will choose us for your accommodations once more. Sincerely,

"Nice clean place to stay in transit"

4
24/07/2017

We were a group of ten bike on our way to/from Texas to Deals Gap. Stayed twice, a week a part. We found the Orel very clean and comfortable. The staff was great! We enjoyed the pool an the inside breakfast area to have a pizza dinner ordered from Pizza Hut!

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for your review! It is nice to hear that you and your group stayed with us not once but twice! We hope you will let us accommodate you once more if you find yourself in our area again. Sincerely,

"Great place to stay"

5
24/07/2017

Clean room, great breakfast, great price and friendly staff Noreen. Closest hotel to Lynchburg, TN Nice Pool, quite rooms, turkey in back field was a quite Neighbor lol. Gas stations near by as well as Medical Center was next door

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for your wonderful review of Best Western Fayetteville Inn! We are so glad to hear how enjoyable your stay was. Our hotel is centrally located to sevaral surrounding cities that are great for day trips, especially Jack Daniels in Lynchburg. We look forward to seeing you if you are in our area in the future! Sincerely,

"Nice place to stay"

5
16/07/2017

Great Best Western hotel. Would recommend this hotel if you need to stay in this area. This is one of the better Best Western hotels, older style but remolded very nicely. Will definitely stay there again if I am in the area

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you so much for your review! It is so nice to hear that you enjoyed your stay with us at Best Western Fayetteville Inn. We are looking forward to seeing you again! Sincerely,

"Passing through"

4
07/07/2017

We really enjoyed our stay....the hillside location outside of town made for a peaceful, quiet setting. The room was well equipped and clean and the bed was very comfortable. The breakfast area was large and well stocked......and real scrambled eggs! Would definitely stay here again....

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
All of us at Best Western Fayetteville Inn want to thank you for your wonderful review! We work hard to make every guest's stay very special. Reading your review helps us know we achieved our goal. We hope you will decide to stay with us once again if you find yourself in our area. Sincerely,

"Bourbon Trail Trip"

5
30/06/2017

Very convenient and reasonable price as quoted on TripAdviser. TripAdvisor showed no rooms available but we stopped anyway and got a room and on the ground floor. The desk clerk was extremely nice and helpful. Had restaurant suggestions with directions for us. They also allow dogs which we didn't have with us this trip but good to know.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you so much for your review! All of us here at Best Western Fayetteville Inn always love to hear from new guests! We are pet friendly and encourage anyone who is travelling with a pet to contact us whenever they may be in our area. We hope that if you are in our area in the future, whether you have your pet with you or not, you will let us accommodate you again! Sincerely,

"Disappointed"

2
14/06/2017

Outside, this motel is modern, well-kept. The rooms are a completely different story. Crowded, outdated, dark, with no good private dressing area besides the tiny floor space in the room where the toilet and tub are. No hook to hang your clothes on. Roll away bed smelled like cigarette smoke and the one they exchanged it for was still stale smelling. Very thin mattress with springs that you could feel. very badly needs updating and more room! They charged extra for 2 grandchildren because they are over 12. They charged extra for the pitiful roll away bed. Other motels offered one complimentary and didn't charge extra for children.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Dear Donald, Thank you for your review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Unfortunately, we do charge for children over the age of 12 years old and we do charge a minimal fee for our rollaways. I apologize this was not made clear when you called for our rates. I sympathize with your privacy issue. However, our hotel is an older hotel. It was built during a time when the main area for any privacy was the bathroom without extra spacing available for additional privacy areas. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 9314330100. Sincerely, 43111 Property Gita Patel GM Best Western Fayetteville Inn

"Room Review"

5
05/06/2017

The Service was excellent. The room was very nice and very comfortable. The Breakfast was great. The whole experience was just what a DOCTOR would had ordered for me. The price was right and more reasonable.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for taking time to give Best Western Fayetteville Inn a glowing review! It is so nice to hear your stay was just the "prescription" you needed. We hope if you are in area again, you will allow us to provide you with another great experience! Sincerely,

"convenient to lynchburg TN"

5
23/05/2017

The best western in Fayetteville TN is a good choice for a nights stay, when in the Lynchburg TN area, motel looks like that everything has been updated in the rooms, and was quite at night. the staff was all very nice, and the breakfast was ok.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
All of us at Best Western Fayetteville Inn appreciate you taking time to give a review of your stay with us. We have a lot of people who enjoy staying at our establishment since we are located only about 15 minutes from the Jack Daniels Distillery in Lynchburg, TN. We do hope that if you are in our area in the future, you will let us accommodate you once again! Sincerely,

"A+++ Hotel"

5
20/05/2017

My husband and i stayed at the fayetteville best western. I am very picky and always check things over. Everything was excellent from staff to room. Bed was so comfortable. We will definitely stay again!

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you very mch for your wonderful review of our establishment! We are so happy to hear your stay was an excellent one! At Best Western Fayetteville Inn, everyone works hard to make sure each guest has an enjoyable and pleasant stay. We look forward to seeing you again ! Sincerely,

"1st Stay at a BW"

4
18/05/2017

Very nice, clean hotel. Staff very friendly. Clean lobby. Room was spacious even with king bed and comfy chair. A biggy for me; the bathtub drained! How often do we stay at hotels where the drain drains slow. Breakfast area was quite large and clean and offered a decent variety of breakfast items. Will be staying here in the future.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for taking time to give us a great review! Everyone here at Best Western Fayetteville Inn was happy to hear how much you enjoyed your stay! We hope that we see you again in the future! Sincerely,

"A MUST STAY IF YOU ARE ANYWHERE CLOSE!"

5
14/05/2017

This motel is FABULOUS! The people, especially Katie, are TOTALLY customer oriented and seam to go well out of their way to make the guest feel more than welcome! I can't say enough about the cleanliness! The breakfast is beyond comparison! This motel might be one of the best that I have EVER enjoyed! You MUST stay here! It is worth the drive, a few miles out of your way, WELL WORTH IT!

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
We really apprceciate you taking time to publish a review of your stay with us at Best Western Fayetteville Inn! All of us work hard to make every guest's stay pleasant and memorable. It is nice to know that our hard work shows! We hope that if you are in our area in the future you will once again allow us to provide you with our excellent service! Sincerely,

"My stay"

5
07/05/2017

Every time that I stay they are always nice helpful an try to make our stay as pleasant as possible. The rooms are always clean . If we have any problem they take care of it. They go out of there way to take care of everything.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
A repeat guest! How wonderful to read your review! We love hearing how well your stay was and that all your needs were met. We look forward to seeing you once more and to have the opportunity to provide you with our quality service! Sincerely,

"Good For An Overnight Stay"

4
07/05/2017

We stayed here for one night travelling between Memphis and Chattanooga. We picked this location as being near to the Jack Daniels distillery which we were visiting the next day. Check in was good with friendly and helpful staff who also gave us a list of nearby restaurants which was useful. Recommended Marvin's which turned out to be a good choice. Room was comfortable and the breakfast in the morning was good. The only downside is that despite being a modern hotel the open corridors are not good when there is heavy rain.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for the nice review! All of us at Best Western Fayetteville Inn work hard to make every guest feel welcome and their stay pleasant. Your review tells us we are doing just that! There are many interesting places to visit within a 30 to 45 mile radius of our location. We hope that if you are in our area in the future you will once again let us accommodate you! Sincerely,

"Surprise at how nice BW was"

5
27/04/2017

Had a great night at this BW. Very nice hotel and great service. Breakfast was awesome hot breakfast with eggs gravy biscuits waffles fruit a good buffet style breakfast. People there were very helpful and polite.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
We appreciate you taking the time to give Best Western Fayetteville Inn a wonderful review! All of us strive very hard to make each of our guests stay a relaxing and pleasurable one. We love hearing when we have accomplished our goal. We hope that if you are in our area in the future you will chose to stay with us once again. Sincerely,

"Best hotel stay in the US"

5
23/04/2017

Gita and her husband run an over the top hotel. ive stayed here several times and by far it is the best ever. I have never been let down. the staff is execellent and the rooms are immaculate. the grounds are superb. excellent quality friendly, im elated when my company sends me to Fayetteville to work and I always request this hotel. hope to see you all soon again. best regards, manny ruiz

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you so much for your review, Mr. Manny Ruiz! We love hearing from our return guests! You are the ones who have seen our progress over time We value your jugdment but especially your patronage! We look forward to your return trip and being able to provide you with our excellent service! Sincerely,

"Nicest, cleanest hotel in fayetteville"

4
22/04/2017

I have to Stay in the FAYETTEVILLE area about once every 3 or 4 months. The Best Western is by far the cleanest and best deal of any of the other local hotels in the immediate Fayetteville area. The breakfast area is very clean, comfortable and roomy with a fairly good variety

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for taking time to give Best Western Fayetteville Inn such an awesome review! We all work very hard to provide the best service possible to all our guests and it is really great to hear how well we are doing! We hope to see you again! Sincerely,

"Rooms are adequate and comfortable"

4
07/04/2017

Beds were comfortable and room was clean. Shower was good. No comforter on bed although you get the impression that there should be Was told they don't have comforters. Bed had a sheet, a blanket and another sheet. It was necessary to ask for an extra blanket. Breakfast was satisfactory

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for taking time to post a review of your stay with us at Best Western Fayetteville Inn! Each of us do our best to meet the needs and requests of all our guests. Although we do not have comforters for our beds, we do have extra bedding and are pleased to provide these if our guests require any. We thank you for staying with us and hope to see you again if you are in our area in the future. Sincerely,

"Stay"

3
02/04/2017

Lots of times were good. As time went on, prices increased as they knew I was coming weekly. Rooms got smaller. Customer service worse. Tv service horrible. No acknowledgement of my requests or needs.

GitaPatel2015, General Manager at Best Western Fayetteville Inn, responded to this review
Thank you for your review! We are sorry for the bad experience you had during your stay with us. Please know we do our best to meet each guest's needs and requests. When it comes to booking rooms, it is always best to book with us directly. We may not be able to match prices of third party companies (i.e. Expedia, Priceline, Booking.com, etc.), whose rates may change with each booking. Dealing with us directly helps us meet the needs required and requested by our guests. If you are in our area in the future, we hope that you will once again choose Best Western Fayetteville Inn for your accommodations. Sincerely,

"Kelly Ray is a super star!"

5
28/03/2017

When I mentioned that I would be leaving before the morning grab/go breakfast time, KR offered to pack me a sack breakfast. She wanted to make sure my 12hour work day got off to a promising start. Little things like that create return guests. Every time I am in Fayetteville on business, I choose BW

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you for a great review! All of our staff at Best Western Fayetteville Inn work hard to make each of our guest's stay comfortable and pleasant. It is good to be able to tell them "job well done"! We hope that if you pass our way again, you will allow us to provide you with our excellent service once more. Sincerely,

"Overnight stay on business"

4
23/03/2017

This hotel is fairly good to stay. The breakfast was ok with good coffee. The batteries in the remote were dead. Got new batteries but then the cable box was unplugged. So I plugged it only to find tat the TV wasn't getting the signal from the cable box. I was tired and so I just turned everything off. Told the front desk at checkout time. Hopefully they will fix it and keep eye on other rooms possibly with similar problems.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you for taking time to submit a review concerning your stay at Best Western Fayetteville Inn. We strive to make each guest's stay a pleasant one and want to say how sorry we are for the inonvenience you experienced during your stay with us. We hope that if you are ever in our area in the future you will give us another opportunity to make things right. Sincerely,

"Lazy Maid Service"

3
23/03/2017

Its a good hotel if you like sleeping on stained sheets. The same dirty / stained sheets that were on the bed when I arrived were still there when I left. The breakfast was ok but the eggs seemed to be of the powdered type.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you for your review! At Best Western Fayetteville Inn we all work hard to make each and every guest's stay a pleasant one. For our mult-night guests we try to provide a sheet asking each guests when it would be convenient for them to have us clean their rooms. This helps us in maintaining a clean atmosphere for each of our guests without disrupting their day. If this sheet was not provided to you, we deeply regret the oversight. We do hope that if you are in our area again you will give us another chance to provide excellent hospitality to you. Sincerely,

"Clean, Spacious Room"

5
28/11/2016

We stayed here for 2 nights recently. The front desk was very nice and helpful. Our room was very nice. Spacious and clean, a good value for our money. Looked like it had been renovated relatively recently. The continental breakfast was decent, good selection of hot foods as well as cold. We will stay here again if we're ever in the area.

"Best Value and Friendliest Staff"

4
25/11/2016

I travel to Fayetteville a couple of times a year for work and this is my go to place to stay. Clean comfortable rooms, nice breakfast and the friendliest staff anywhere, from the front desk to the cleaning staff, they are all smiles.

"A good benchmark by which to compare others"

4
25/11/2016

This hotel has everything and does it well at a reasonable price. Well located near the town, with easy highway access. No restaurants in immediate area but not far away. Hard to find anything to downgrade; breakfast area bright, nice sized and well maintained.

"Clean, Comfortable, and Pet Friendly"

5
18/11/2016

We stayed here while passing through. The room was clean and everything was in working order. It was quiet and I felt safe here. There's a huge area to walk dogs and the grounds are well kept. Please clean up after your pets. I would stay here again if given the opportunity.

"No Problems "

3
14/11/2016

We stayed here after we found out the Hampton Inn was booked up. I booked this room on Hotels.com, which I found out for an older hotel it was not much cheaper. I was disappointed when we checked in they charged me additional money $ due to I had a second person with me even though I purchased a room with double beds. So I had to pay the additional fee. It wasn't much but I thought it was one of those things that shouldn't have been charged. I thought it was a little tacky, but maybe I didn't read the fine print. This is just one of those fees that they will get from me once, but when deciding for future stays it will cross my mind when deciding to book again. I also don't like the fact the rooms open to the outside, but most older hotels do. The rooms seemed clean, no complaints there. I always feel this is one of the most important things. Breakfast was good. I would recommend this place, but it would be my second pick compared to the Hampton Inn. By the time I paid the extra fee at check in, it was about the price as the Hampton Inn which is newer hotel Happy Travels

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you for your review! When booking through third parties there is often some confusion. The fine print is sometimes even harder to comprehend. For instance when booking with Hotels.com, Priceline, Expedia or even Booking.com anything extra such as additional people, pets or even rollaways are not taken into consideration when reservations are made. These things are always "add-ons" that are left up to the hotels to charge for. We always suggest booking directly with the hotel. This way all questions or confusion can be addressed immediately and our guests are not blind-sided upon check-in. We are deeply sorry for your unpleasant experience. We hope that if you are ever in our area in the future that you give us the chance to accommodate you once again.

"Vacation"

4
14/11/2016

Stayed here before , for the rate with a pet and cleanliness was the best bet , and close to the Jack Daniels Distillery. Local buffet , Marvins on Monday night is 2 for 1 and well worth it as the food is really good

"Stay Here For The Best Deal!"

5
11/10/2016

Me and my girlfriend were very surprised at how excellent the service and rooms and everything was at this hotel. After visiting the Jack Daniels distillery, we wanted somewhere to sleep before making the long trip home the next day. So for $85 for the night ($100 with tax). We got a VERY, VERY good breakfast with a decent variety of food. Also, since our fridge was not on when we arrived at our room and we had frozen stuff that was required to be put in the freezer immediately, they allowed us to use other space there to meet our needs. Highly Recommend for this area!

"Noreen"

5
10/10/2016

Every thing was excellent at Best Western noreen was very heipful at checkout as well as helping me with the lobby computer everything was excellent at Best Western in Fayetteville Tn Noreen really helped us with a personal problem when we has to check out. When I had to use the computer in the lobby Noreen and Tammy were also very helpful.

"Excellent Stay"

5
07/10/2016

I normally stay at this hotel a couple of nights a year on business. The hotel staff is great, breakfast is always very good and is served at 5:30 am for those who have to leave early for business. I have never had a problem staying here.

"Nice Hotel! Great staff! We'll stay here again..."

4
28/09/2016

I was in town for several days and needed a sleeping room and another small room for business meetings. They had what they called a parlor room that they gave me that was an adjoining room to my regular room. The parlor room had a small sofa and an arm chair. It had no bed sitting in the room. It worked well for my meetings. The hotel was nice and well maintained, the staff did a great job and was very accomodating for anything that I needed. The breakfast was good and was set up on time each morning. Everything was great here, we enjoyed the visit and will stay here again whenever I'm in this area.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you very much for submitting a review concerning your stay with us at Best Western Fayetteville Inn. We are pleased to hear that your experience with us was a pleasant one. All of us work very hard to make each guest as comfortable as possible. It is so nice to hear when we have accomplished our goal. If you find yourself in our area in the future, we hope you will once again allow us to accommodate you. Sincerely, Gita Patel GM Best Western Fayetteville Inn

"motel"

5
26/09/2016

had a wonderful experience at this motel. Great staff. Friendly and helpful. we were on a motorcycle trip and they let us park at front of hotel since bike would be out of site of our room. the room was clean. actually it was spotless. I didn't feel the need to Lysol everything like I usually do. the breakfast was very nice. Much more than just cereal and coffee. A full breakfast was available.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
All of us at Best Western Fayetteville Inn love hearing from our guests. Knowing your experience with us was so enjoyable is especially rewarding. We hope that if you are in our area again you will let us accommodate you once more. Thank you for choosing Best Western! Sincerely, Gita Patel Best Western Fayetteville Inn

"clean and comfy"

5
14/09/2016

galley was very organized and clean, along with the staff. great stay! food hot at all times, open and ready at 5:30am as the sign says. hotel staff very professional and friendly. very picky about my hotel stays, and this was a good choice pick !

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you so much for your kind review! We take pride in offering quality service to all our guests and we are glad to know that it shows. We hope if you are in our area in the future, you will once again allow us to accommodate you! Sincerely, Gita Patel GM

"Way to go Best Western !!"

5
14/09/2016

We stayed over a long week as our son was getting married on the weekend and we had much running around to do. We were pleasantly taken care of by all employees who were all helpful and went out of their way to make our stay more pleasant. The housekeeping ladies were wonderful and complied with our wishes for the room.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you for your review! It is always nice to hear how our hard efforts to provide quality service is working! We hope if you are in our area again. you will once more allow us to accommodate you! Sincerely, Gita Patel GM

"A great stay"

5
13/09/2016

This is a modern Best Western with up to date comfortable rooms. The rooms were clean and had everything that we needed. The check in and check out experience was good. The breakfast was good with a good selection to chose from. A recommended hotel in Fayetteville.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
We strive hard to make each of guest's stay a pleasant one. With your kind review, we know we are achieving just that! We thank you for allowing us to accommodate you and hope that you will allow us to do so any time you are in our area. Sincerely, Gita Patel GM

"Nice older property"

5
09/09/2016

This is one of the nicest older properties I have visited. The landscape is very nice and the hotel is well kept and comfortable. The breakfast was the best I have ever had at a hotel. The biscuits and gravy actually tasted like biscuits and gravy and was very good. I recommend this hotel 100%.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
How nice it is to know that our efforts were "100%"! We work really hard to make all our guests' experiences pleasant and your review shows we are doing just that! If you are ever in our area again, please allow us to continue to build on that "100%"! Sincerely, Gita Patel GM

"Great hotel clean!!!"

5
05/09/2016

Me, my wife and 2 kids stayed at one 2 Queens non smoking ang the room was very clean, smell was very pleasant, the stay was very good, beds were very confortable and clean would recommend anyone in the area to stay here very sweet crew.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you for recommending Best Western Fayetteville Inn to others needing great accommodations! It is great knowing our efforts to provide our guests with pleasant experiences is working! We hope that if you find yourself in our area again, you will allow us to accommodate you and your family once more. Sincerely, Gita Patel GM

"One night stay"

5
04/09/2016

All of the staff were very friendly and outgoing. Was very tiered when we checked in but with the friendly staff it made it a little bit easier. And check out was so easy, they slipped our statement under the door before we were even awake.

"Very pleasurable stay"

5
03/08/2016

We stayed here while visiting the local distilleries. Very impressed with how clean and nice the hotel looked. Front desk clerk was very knowledgeable about local restaurants and attractions. This hotel has really been maintained well. The courtyard and pool were nice and inviting. No issues with nicely decorated room. Bed was very comfortable. The hot breakfast was everything you could possibly want. Breakfast host kept it well stocked and clean. We highly recommend and will return

"Highly recommendation"

5
26/07/2016

I stay here regularly and I have stayed at the other two hotels in town but I recommend this one by far. Location is very pleasant and not crowded by other businesses. Newly updated décor is very nice and pleasant. Country area at back of hotel to view the deer as they appear at dusk. My only suggestion would be to install an elevator on the property as we have several in our group that have a hard time climbing stairs. We would stay downstairs but we prefer the quiet atmosphere afforded by having an upstairs room.

"Good night rest"

4
23/07/2016

This is a very nice motel. The staff was real friendly. The room was clean , nice and bed was great. The breadfast was good. Hot items or sweets, fruit, and cereal. Hot juices, coffee or tea. Kept well stocked.

"Friendly Excellent Service"

5
03/07/2016

This hotel has one of the best staff experiences we have ever had. We stayed there in 2013 and this past week. Very top quality staff. The only slight negative is the location has nothing in walking distance - have to drive for anything you need.

"Road Trip"

5
29/06/2016

Very friendly staff and nice clean grounds and room. The pool seemed small but was clean even tho we didn't use it. The breakfast was very nice, hot or continential. Very quiet and a nice place to stay.

"THE BEST"

5
21/06/2016

Very clean friendly thought the place was brand new Sonny very helpful at breakfast such a kind caring staff never seen that before anywhere pool was awesome breakfast the best will always stay here from now on close to everything had a great room very clean hot water and lots of water pressure laundry room just a overall wonderful place to stay

"A great place to stay!!"

4
18/06/2016

My family stayed here for one night. The room was very clean and the staff was very friendly. The reason I gave this 4 stars instead of 5 is that there wasn't an elevator! This would not keep us from staying again; it was a great place! My kids loved the pool!

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thanks for staying with us at Best Western Fayett4ville Inn and for your review! Be sure to contact us for your accommodations. By making your reservation through us, we can better accommodate your needs for a first floor room. We hope to see you soon!

"Fayetteville, TN"

4
18/06/2016

Pet Friendly. Easy to locate. Very easy check-in and very helpful. Provided listing of local restaurants with directions from the hotel and telephone numbers of the restaurants. Nice laundry facilities. Good/comfortable beds, and a great shower. Would definitely stay here again.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you for your kind review! We love hearing from all our guests and use your reviews to improve in all areas. We're so glad the restaurant list was so helpful during your stay. Remember to ask for it every time you stay with us as some restaurants may change their name or new ones may be added. We look forward to seeing you again!

"Excellent"

5
16/06/2016

I have been staying at the Best Western regularly since the beginning of April, 2016. I have stayed there approximately 10 times. The employees and service has been outstanding. The breakfast is always great. The foods they offer and the drinks they offer are always fresh. The breakfast room is always clean. When I arrive, they always greet me with a smile and are very courteous.

"Great Night's stay"

5
15/06/2016

I stayed here for 1 night on business. It was clean, well maintained and comfortable. They offer either smoking or non-smoking rooms. I asked about breakfast when I checked in partly because I had to be at the reset so early.and was told that even though their breakfast didn't start until after I left they would be happy to put out some fruit or muffins for me so that I wouldn't have to miss breakfast. They gave me a list of the local restaurants with their times and directions on how to get there. I diffidently will stay here again next year.

"Nice hotel"

4
12/06/2016

While enroute to the Jack Daniels Distillery we found this very nice hotel. The staff was very pleasant and helpful, the hot breakfast adequate and the breakfast room kept very clean and neat. The room was large and the bed comfortable. The Wifi was quick.

"Great Place if your going to Jack Daniels Distillery"

4
05/06/2016

Great Location, Clean room, Great Value. The breakfast bar was perfect for us normal people who don't need fancy food. The gentleman who prepared and managed the area was Excellent and committed to doing a good job.

"Jack Daniels Tour"

5
05/06/2016

This hotel is 13 miles from JD distillery. Hotel is very clean and updated, owner has taken pride in his hotel ! Staff very friendly and this is a biker friendly hotel if you own a motorcycle. I would stay here again when in the area.

"Mainly satisfactory stay"

3
04/06/2016

Stayed here for two nights on our way to Memphis from Atlanta. Location was chosen so we could visit Jack Daniels and just crash out for a few hours around the pool. The hotel is fine and very clean.Beds were comfortable and breakfast was good. All the staff were very friendly. Only problem was that the young lady who checked us in, although very pleasant had no clue about the area. There were no maps available in reception and when we asked what there was to do in the vicinity told us "Nothing much". She didn't know any details of the local restaurants. She also told us we couldn't use the pool as it didn't open until June. We persuaded her to unlock the gate so we could sit outside but she reminded us that we must not get in the pool. It was only on the following day after our visit to Jack Daniels and surrounding area, that we drove into the centre of Fayetteville to discover what a delightful town it was with all the antique shops and some good restaurants. Unfortunately the shops were closing but a couple of the owners very kindly reopened so we could look round.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you for taking the time to give us a wonderful review. We are glad that you enjoyed your room, the free hot breakfast and our friendly staff. We are sorry that you came too early in the month to enjoy our pool. We usually open it for swimming on Memorial Day weekend. Please accept our invitation to stay with us again any time you are in our area. Thanks again and we hope to see you soon.

"Family Weekend"

5
31/05/2016

Stayed here during Memorial Day weekend to visit with family. Have done it every year for the last 4 and always very pleased with the hotel and accommodations. I would not have a problem recommending this hotel to anyone I know.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you very much for the fabulous review! We are so pleased that you enjoy our hotel so much that you continue to come back year after year to stay with us while you visit your family. We are constantly doing things to improve our hotel so that every year is better than the last one. We are very grateful to hear that you will recommend our establishment to your family and friends. Thanks again for taking the time to give us your review, and we look forward to seeing you on your next trip to Fayetteville.

"Great place to stay"

4
20/05/2016

We stayed here for a visit to the Jack Daniels Distillery, which is about a 20 min drive from the Hotel. It is a great hotel to stay at, the breakfast is varied and of a good quality. The rooms are clean and well maintained and all the staff are friendly and willing to help out. I would stay here again if i am in the area.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you so much for the great review! We are so pleased that you enjoyed your stay with us, and are glad that you will stay with us again when in the area. We appreciate the kind words of praise concerning our staff, breakfast, and rooms. We really do go out of our way to ensure that each and every guest leaves our hotel feeling the same way as you did. Thanks again, and we look forward to seeing you in the future.

"fayetteville, tn."

4
19/05/2016

Nice place to stay, very quiet location so long as the room above isn't occupied by noisy guests. Stayed here while purchasing a new home in the area and was pleasantly surprised with the friendliness of the staff. Breakfast could be a little better as in more variety, but was properly prepared.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
We are very pleased that you enjoyed your stay with us. Our staff members go out of their way to be friendly abd to treat our guests like family. We have recently expanded our breakfast and the variety is better than ever. We are happy to have you living in our area now, and hope that you will tell any of your friends and family from out of town that we would love to take care of them when they come to visit you. Thanks again for the review.

"Wonderful"

5
14/05/2016

Me and my husband stayed here for two nights (may 12th-14th). The room was very clean and the bed was very comfy. The desk clerk was very nice and super informative on places to eat around there. We stayed here on our visit to the JD Distillery, which was about a 20 min drive to get there. We had the complimentary breakfast which was good and the guy in charge was very hospitable. Very welcoming. Definitely a good place to stay and if we come back, that's where we will be staying.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
We are so very happy to hear that you enjoyed your stay with us and that you will come back again. We appreciate the great review and hope that you will also tell your friends and family that we would love to have them stay with us if they are ever in our area. Thanks again and we hope to see you soon.

"Consistantly good."

5
08/05/2016

We like the Best Western hotels because they are consistently clean and well maintained. The Fayetteville Inn was no exception, with a great staff, decent free breakfast, and a great location that suited our travel plans.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you for the nice review. We are pleased that you like to stay at Best Western hotels, and especially when you stay at ours. Please come and stay with us again soon. Thanks again and see you next time you are in our area.

"Nice hotel. Great Deal."

5
07/05/2016

This hotel was more than I expected. The room was very clean and the staff was pleasant. I didn't take advantage of the breakfast because we went into town to eat, but they offer a good hot breakfast as well as your typical continental spread. It's also in a great location...right on the highway (but quiet) and a short drive from Jack Daniel's.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thanks so much for the great review! We just love it when we exceed the expectations of our guests. Please accept our invitation to stay with us the next time you are in our area, and we hope that you will try our breakfast then, too. Thanks again, and we hope to see you soon.

"Stay in Fayetteville"

5
02/05/2016

The Best Western here is an excellent example of this chain that I find myself staying in often. The breakfast room was large and the staff kept the hot food refreshed. The internet worked well and the motel is close to the other restaurants in town. I was there on business and the places served me well.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
We are so happy to hear that you stay at Best Western hotels often, and that you think that our hotel is an excellent example of our chain! We strive to give our guests a clean comfortable room, a good hot breakfast, reliable internet and great service at a reasonable price. It always feels good when we hear from our guests that they enjoyed their stay and the service of our staff members. Please accept our invitation to stay with us again anytime you are in our area. Thanks again, and we hope to see you soon.

"Review of my experience at Best Western"

4
02/05/2016

I thoroughly enjoyed the hotel in Fayetteville, Tennessee. The staff was very accommodating. The room was cleaned. The internet was easy to use. The breakfast had hot foods and plenty of options. I would recommend the hotel to my friends.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thanks for taking the time out of your busy schedule to give us a review. We are very pleased that we met your expectations. We hope that you will stay with us again the next time you travel to our area. We look forward to serving you again.

"EXCEEDED MY EXPECTATIONS "

5
01/05/2016

This is a very beautiful property. Everything from the rooms to the Landscaping was immaculate. Very conveniently located to restaurants shopping and convenience stores. Their morning complimentary breakfast was far superior than most hotels offer.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you so much for the great review! We are very pleased that you enjoyed your stay with us as much as you did, and are glad that you enjoyed our new extended breakfast as well. Please accept our invitation to stay with us again, anytime you are in our area. Thanks again and hope to see you soon.

"Comfortable and Clean!!!"

4
29/04/2016

Stayed at the Best Western while in Fayetteville, Tn for a softball tournament. The moment we arrived and checked in the staff was wonderful. Our room was clean, spacious and comfortable. For the cost of the room, I would recommend this hotel for all the little extras they have available for their guest. Great Job, Best Western, I will definitely return and share with my friends.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
We are so glad that you found our hotel to be clean, spacious and comfortable.We go out of our way to make sure that each guest feels that way, and you giving a good review helps a lot. And thanks for telling your friends, too! We look forward to seeing you in the future. Thanks again and see you soon.

"Wonderful Place to Stay for the Money!!"

5
28/04/2016

We were very pleasantly surprised by how nice this hotel was! It has I think recently been renovated. We were met in the very nice lobby by an exceptionally gracious, friendly and hospitable desk clerk. Our King room was very clean and quiet with all the necessary amenities and even a few nice little extras we were not expecting for a hotel of this modest price. We were especially blown away by the breakfast the next morning. They offered an exceptionally large choice of foods, both hot and cold, including two kinds of eggs, honey maple sausage, two kinds of waffles, multiple options for toast, muffins and pastries, yogurt, fruit, and I could go on - all kept stocked and ready by a very sweet and friendly young woman (I think her name was Katie) that regularly reminded us to tell her if we needed anything else. Well done, Best Western! Since we have family in the area, we will definitely be back and will definitely stay with you again!

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you so much for the lovely review! We could not be more pleased to hear how much you enjoyed your stay with us. We try to make each guest feel at home and comfortable, and to treat them as we would family. Thank you for the kind words about our new, extended breakfast and our staffmembers. We appreciate your taking the time to give us a review, and hope to see you again soon.

"Weekend visit "

4
19/04/2016

Stayed here for a few nights while visiting the local distilleries. About 20 minutes from Lynchburg. Room definitely showed some age but it was clean. Friendly staff and a great quick breakfast. Noise from the parking lot can be an issue at 2 in the morning.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you for your review. We are pleased that you enjoyed your room and that you found our staff to be friendly. We are sad to hear that noise was an issue. If you had informed a desk clerk, maybe we could have taken care of the issue. Please accept our invitation to stay with us again, and we hope you will have an uneventfull one. Thanks for your review and we hope to see you soon.

"Great Stay!!"

5
02/04/2016

Rooms were clean, neat and perfect for our stay. Staff was kind, courteous and informative. The room amenities were as expected with a nice TV and plenty of channels available. FREE Breakfast was EXCELLENT and had something for everyone!!

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you for taking the time to give us such a raving review! We are so pleased that you enjoyed your stay with us. Thank you for the words of praise concerning our rooms and staff. We really do try hard to make sure everything is perfect for our guests, and it makes all of our efforts worthwhile when people like you let us know that we are doing a good job. We are also very happy to hear that you were pleased with our breakfast. We have recently added new items and are excited to hear such positive feedback. Please accept our invitation to stay with us again any time you are in our area. Thanks again, and hope to see you soon.

"lovely hotel for the money"

5
01/04/2016

Wonderful Hotel for less than $100 A NIGHT. "Usually in a one horse town" like Fayetteville, the local hotels price gouge. This hotel was a great value. The room was clean, the staff very pleasant. Couldn't stick around for the breakfast.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you very much for the great review! We appreciate the time and effort you went to in order to give it to us. We are very pleased that you found our rooms and staff to your liking. Maybe next time you can stick around long enough to try our free hot breakfast, as well. Please stay with us again anytime you are in our area. Thanks again and we hope to see you soon.

"Great stay, brilliant value"

5
21/03/2016

We stayed here for one night stopover between Memphis and Nashville. Given the price we didn't have high expectations however this place is fantastic. It was absolutely spotless and extremely comfy. There is a breakfast spread included also and access to off site gym / leisure facilities. Fantastic value for money!

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Tank you for giving us a fantastic review! We are so happy that we were able to exceed your expectations. We work very hard to provide our guests with a clean and comfortable room, great breakfast and many ammenities to make their stay as enjoyable as possible. All at a reasonable price and with a staff of kind and caring employees. Please accept our invitation to stay with us again anytime. Thanks again for the wonderful review.

"Clean and friendly place to stay"

5
21/03/2016

BW Fayetteville is an old style motel property that has been lovingly updated and modernized. The beds are comfortable and the rooms are quiet. Attention to details makes this property enjoyable in all aspects. A great breakfast is included as well.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you so much for the excellent review! We are so pleased to hear that you fully enjoyed you stay in our establishment. Our staff go out of their way to make each and every guest feel at home and well taken care of. We are glad that you found our free hot breakfast to your liking as well. Please be our guest again, anytime you are in our area in the future. We appreciate your patronage and hope to see you again soon.

"Good stopover "

4
04/03/2016

Didn't realize this was a motel, and probably wouldn't have booked it if I had known, but still happy about our decision. Room was almost as nice as the other hotel rooms we've been in during our trip. Honestly the only things I didn't like were: they had an old blue blanket sandwiched between sheets instead of a comforter and they didn't provide conditioner, just a shampoo/conditioner blend. Pros were a clean room, updated bedding and bathroom, nice tv, good cable, microwave, fridge, good selection at breakfast. For an $85/night price tag, not bad. Stopped here on the way to Jack Daniel's distillery, well worth the trip.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you for the nice review. We are so pleased that you found your stay with us enjoyable. Our staff work hard to provide a comfortable room and an appetizing breakfast at a reasonable price. Please accept our invitation to stay with us again, anytime you are in our area. Thanks again!

"Great Hotel"

5
12/02/2016

I have been staying here 14 years as my company has a facility a few miles away. Good, hot breakfast. Comfy beds and a good wifi signal. Friendly staff treats you like family. Tammy, Kelly Rae, Katie & Shauna are as good as it gets. I use a corporate credit card but I would gladly spend my own money if I were here on personal time.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you so very much for the excellant review! It brings us immeasurable pleasure to know that we are meeting your expectations and that you are pleased with the efforts of our staff to provide a warm and homey atmosphere. We are also just as pleased that you enjoy our full, hot breakfast, as we do our utmost to provide a variety of tasty hot and cold foods to appeal to all our guests. We look forward to seeing you every time you stay with us. thanks again and see you soon.

"pleasent stay at value price"

4
20/01/2016

great value for a nice place to stay...staff very courteous....breakfast nice selection of warm and cold items....would definitely consider staying here.....Internet can we slow when bad weather but most of the time not bad recetion

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thanks so much for the great review! We are very pleased to hear that you enjoyed your stay with us. Our staff work very hard to make sure our guests are comfortable and to ensure that they enjoy our breakfast buffet. We appreciate your patronage and hope that you will stay with us again whenever you are in our area. Thanks again and hope to see you soon.

"Excellent"

5
20/01/2016

Great Vibes, Wonderful People, Helpful, and Very Thankful. The Best Western is great for people who want quick, and appreciable service. The lady that works around the a.m. was great and very nice I would recommend the best Western every time. Thanks.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you for taking the time to give us your review. We are so glad that you enjoyed your stay with us. Our staff work hard to make our guests comfortable, and they really appreciate your kind words of praise. Please accept our invitation to stay with us again, anytime you are in our area.

"Great Stay"

5
29/12/2015

We had a great stay at the Best Western Fayetteville Tennessee. The lobby and common areas were beautifully decorated for Christmas. Our room was very clean, comfortable and quiet. We brought our pets with us and accommodations were made to give us a quiet room close to grassy areas. The staff was VERY pleasant and the night clerk, Shauna, even baked cookies upon our arrival! Would definitely recommend.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you for taking time out of your busy schedule to give us such a good review! We are so very pleased that you found your room quiet and comfortable. Our staff go out of their way to make each guest feel welcomed and at home. We are glad that we met your expectations, and we hope that you will stay with us again whenever you are in our area. Thanks again and we hope to see you soon.

"Comfortable!!"

4
26/12/2015

Enjoyed staying at this hotel while visiting the Jack Daniels Distillery. Great, small town with very friendly people. Staff was very friendly and helpful when recommending places to eat. Love the small town friendliness. Room was clean and comfy. A perfect place for an overnight stay or two. Complimentary Breakfast was awesome as well.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you very much for the great review! We are so happy that you found our staff friendly and helpful, and our rooms clean and comfortable. We work very hard to ensure that each guest is pleased with our hotel and the services of our staff. We are also pleased that you enjoyed our complimentary breakfast, and we hope that you will stay with us on your next visit to our area. Thanks again for the wonderful review, and we look forward to seeing you in the future.

"Very pleasantly surprised"

5
23/11/2015

We've had bad experiences at Best Westerns in the past, but decided to give this one a try since the reviews were so good. Wow, turns out a Best Western can be good! Clean, comfortable and quiet. We usually do not stay in hotels with outside room access, but I'm glad we made an exception. Staff was great, facilities very convenient and location just perfect. I'm impressed!

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you so much for the great review! We are sad to hear that you've had some bad experiences in the past, but don't give up because there are many Best Westerns just like us out there. We strive to give every guest a comfortable stay and cheerful employees to attend to their needs. We are so pleased that you enjoyed your stay with us, and that your expectations were met. Please accept our invitation to stay with us any time you come to our area. Thanks again, and we look forward to seeing you in the future.

"Great night's stay at this pet friendly hotel!"

5
08/11/2015

We really enjoyed our entire experience at this recently remodeled, clean, comfortable and pet friendly hotel. Katie at reception was so enthusiastic, courteous and welcoming after our long day driving in the car with our two little dogs. Our next morning departure was enhanced by Livi's great Southern biscuits, sausage and gravy....such a nice way to start a new day! Thank you Fayetteville Inn??????????

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you for the gracious and flattering review! We are so pleased to hear that you, your husband and your pets enjoyed your stay with us here at Best Western Fayetteville Inn. Our staff try very hard to make all of our guests feel welcomed and at home, and it's good to hear that their efforts are not going unnoticed. Please accept our invitation to stay with us again, any time you are in our area. Thanks again for the great review, and we look forward to seeing you again.

"We all were happy!"

5
02/11/2015

This past weekend our Model t club hosted a 3 day tour and we all stayed (20+) at the Best Western in Fayetteville, TN. There was never a hiccup with the staff from the time we started planning the trip 6 months ago until the stay was over. The staff did what they said they would do and there ever was a grumble from them. The meeting rooms were made available to us which made it easy for us to set up welcome tables and have club meetings/get togethers. Since we all pulled trailers, the large parking area server our group well.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you for the wonderful review! We are very happy that all of you enjoyed our accommodations and the efforts of our staff to make your stay an enjoyable one. We strive to give our guests everything they need to have a pleasurable stay, and are very pleased that your group had a good time in our meeting room and enjoyed our large parking area. Please accept our invitation to come back and stay with us again anytime you are in our area. Whether you are with a group, or as individuals, we look forward to seeing you in the future. Thanks again for taking the time to give us the great review!

"bumped and ripped off"

2
01/11/2015

I travel and finish restaraunts for a living. I am 59, and very responsible. I smoke cigars on occasion, while always staying in non smoking rooms, outside on the balcony. We had worked until 10:00 PM, only to get bumped from our room, because the housekeeper "said" she found ashes on the carpet, and the room stunk ! We never smoked in the room, but I would set a cigar down, to go outside and relight it. Upon packing up after a long day, my assistant, also staying in the room said he couldn't find his phone charger, and that the four packs of cigarettes that he had in a pouch on his suitcase were missing ....... got the runaround from the manager.....lock your suitcases, sad but is the truth.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
First. let me say how sorry we were concerning your dissatisfaction during your stay. All of us at Best Western Fayetteville Inn strive hard to make each guest's stay a pleasurable one. Now to address the decision to move you to a smoking room: The decision was made after the room was inspected by the Housekeeper, Front Desk Clerk and myself, all of whom smelled the cigarette smoke in the room as soon as the door was opened. I, as well as the Housekeeper, found the cigarette ashes in between the two beds. The Front Desk Clerk did try to contact you early that morning to discuss the matter. A detailed message was left on your Voice Mail asking you to contact the hotel after not being able to reach you personally. As for the missing cigarettes and cell phone charger, we can assure that all our employees are very reputable and any such actions are not tolerated. We regret the circumstances that you have encountered during your stay with us, but hope you will allow us to be of service to you in the future. Sincerely, Gita Patel

"great hotel and location"

5
26/10/2015

visited Lynchburg for the jack Daniels BBQ festival, hotel was in good proximity along with the amenities we were looking for. spacious rooms, not very crowded, plenty of room to sit outdoors, close to shopping, resturaunts, etc

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thanks for the great review! We really appreciate your time and effort to give us your thoughts. We are so pleased to hear that you enjoyed your stay with us, and that you found our rooms spacious and comfortable. Please stop by again the next time you are in our area and we will be happy to accommodate you. It really is our pleasure to serve you and make you feel at home. Thank you again for the review, and we hope to see you soon.

"Best Western Hotels"

5
20/10/2015

The only reason I did not stay at the Best Western on one trip was we had no reservation at the Best Western in Valdosta, Ga on a Friday night and there were no rooms left by the time we arrived. However the staff was very helpful and told us the name of a hotel that did have a room available for the night. I always try to spend a night at a Best Western Hotel and the one in Fayetteville Tn is excellent even though it is not a plus.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you very much for taking the time to give us such a wonderful review! We are very pleased that you enjoyed your stay with us and that you prefer to stay in Best Western hotels when you travel. We strive to give our guests a stay to remember and to treat them with a friendly and helpful demeanor. Maybe some day we will upgrade to Best Western Plus, but in the meantime, we will give our guests a comfortable place to stay with a friendly and helpful staff. Please come and stay with us again any time you are in the area. Thanks again for the great review and we hope to see you soon.

"George"

4
20/10/2015

We enjoyed our stay at Best Western in Fayetteville. The staff were friendly, the rooms were clean and the room was quiet. If we travel that direction again we will definitely stay here again. ............................

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you so very much for giving us such a good review! It really makes us happy when we meet or exceed the expectations of our guests. We are so pleased that you enjoyed your stay with us at Best Western Fayetteville Inn, and that you found our staff friendly and helpful. Please accept our invitation to stay with us again any time you are in our area. Thanks again for the great review, and we look forward to seeing you soon..

"one night stay"

4
16/10/2015

the hotel was total up to date the room were good size the room was very clean very fresh the beds were very comfortable they gave you plenty of pillow the bathroom was a comfortable size the towels were nice and thick. the air conditioner worked great

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you for the nice review. We are so pleased to hear that you enjoyed your room so much. We try very hard to provide our guests with the cleanliness and nice amenities that we would like for ourselves if we were the guest. We are always looking for new ways to make our guests enjoy their stays even more. Please come and stay with us again when you come to our area. Thanks again for the good review, and we hope to see you soon.

"Godd place to rest"

5
14/10/2015

Nice place to stay, manager gave us a good recommendation for a late dinner, clean and comfortable room, good breakfast, easy check out. Chose this motel based on other reviews and we were not disappointed.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you for the great review! We are very happy that you enjoyed your visit with us. We are so pleased that you were comfortable in our hotel, and that you enjoyed the friendly staff and the area restaurant that was reccommended to you. It's great to hear that you were pleased with our breakfast and check out, also. Please accept our invitation to stay with us again when you are in our area. Thanks again for the wonderful review, and we look forward to seeing you again.

"Very Clean"

4
12/10/2015

This hotel is very clean and the staff is friendly. We chose it because it had good reviews and let us have a pet. I actually enjoyed the "motel" thing because it was nice to park outside our room and walk right in versus having to go down a hallway and through the lobby and use an elevator. The beds in our room were extremely hard, though. The breakfast was great and the staff very accommodating.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you for the very nice review. We are so glad that you chose our hotel for your stay. We are pleased that you found our hotel clean and comfortable, and our staff friendly. We strive to make our guests feel at home. We are sorry you found our beds too hard. We usually get good comments about our comfortable beds, but maybe you are used to a softer bed. Please come and stay with us again, anytime you are in our area. Thanks again for the nice review.

"Great Place to stay"

5
10/10/2015

Nice, clean, super friendly staff, and a great overall place to stay. Was looking for a Best Western hotel in a small town on our trip and found this one at a reasonable price. I think the person wiping down tables in complimentary breakfast room was owner. Everyone seemed to be doing their job will making this a nice place to stay.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you so much for the wonderful review! We are so pleased that you enjoyed your stay with us at Best Western Fayetteville Inn. We strive to give our guests a friendly and comfortable stay for a reasonable price, and it is good to hear that you enjoyed our efforts. Please stay with us again any time you are in our area. We look forward to seeing you again soon. Thanks again for a great review.

"Nice hotel"

5
02/10/2015

Very clean. Updated nicely. Bed was comfy. Good price. Breakfast was standard, cheap bagels, premixed eggs from a box, nothing great. Coffee was terrible. Looked like colored water. Benches outside would be nice. Staff was very friendly.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you for taking the time to give us a review. We are glad that you enjoyed your room, but wish you had enjoyed your breakfast more. We usually get good reviews on our coffee and eggs, but all people have individual tastes. Maybe next time you can try our biscuits and gravy or maybe a waffle. Please accept our invitation to stay with us again any time you are in our area. Thanks again for the good review, and we look forward to seeing you in the future.

"Excellent choice in Fayetteville TN"

5
27/09/2015

The Best Western is very clean and comfortable. The staff is friendly and knowledgeable. They seem to enjoy working together. The breakfast had many options including hot food, fruit, cereal, juice etc. The room was large, clean, comfortable king bed . The bathroom was very clean and nice shower power! We will be back when our travels take us to Fayetteville.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you very much for the wonderful review! We are so pleased that you enjoyed your stay with us. Our staff members try very hard to make our guests feel welcomed and at home. We are glad that you felt that way during your stay. Please accept our invitation to stay with us again anytime you are in our area. Thanks again for the great review, and we look forward to seeing you again soon.

"Beautiful motel"

5
18/09/2015

Selected this motel and were glad we did, as the receptionist Shauna was very helpful. An hour after we were in the room the receptionist rang to make sure everything was to our liking, this does not happen very often at motels, so we were impressed. The breakfast was good with a lovely selection. The next morning we found the laundry, which was very clean, not like some motels we have stayed at. Would recommend this motel, even though it was a little more expensive than we normally pay but that was due to state, county & city taxes added to the room charge.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
We want to thank you for your kind review. At Best Western Fayetteville Inn, we strive hard to make each guest's stay an enjoyable one. It was a pleasure to accommodate you. We hope we can do so again in the future. Thank you for choosing Best Western Fayetteville Inn. Sincerely, Gita Patel General Manager Best Western Fayetteville Inn

"Serious Problem with this Property!"

1
31/08/2015

It is hard to believe that so many issues can occur during one stay. I am a seasoned traveler who stays in many hotels across the USA as I travel extensively for business, and this is one of the poorest experiences I have ever had as a traveler. Kelly Rae, the front desk clerk, and I use that term loosely as she is not well informed about hotel policies. She informed me that the hotel had a new policy that they could enter my room even with a Do Not Disturb sign on the door because I complained about cleanliness. I immediately reported this and the manager eventually apologized. She did not seem to believe me and stated she would view the camera to see if the employee actually stated that to me. WOW! I had also complained about the quality of the mattress. I could feel the springs and after staying here on business for close to 2 months the lack of support caused major back pain. Gita, the manager informed me that this was a lower priced room. How absurd is this response? It does not matter if the room was 50.00 a night no guest should sleep on an uncomfortable mattress where they can feel the springs! Then she stated that the room had not been remodeled since they purchased the property. Have they not heard of bed boards?Yesterday, after I have been here almost 2 months I was offered a king size bed. It is a little too late for that, although in this case there was an attempt at doing the right thing. Then I found out from the Front Desk clerk tonight that she could not enter my rewards number so I can get points because my rate is 64.99 and the qualifying rate is 65.00 and above! I am only here a couple more days but can it get any worse?

GitaPatel2015, Manager at BEST WESTERN Fayetteville Inn, responded to this review
Ms. Bugdanowitz, In response to your dissatisfaction concerning your stay with us at Best Western Fayetteville Inn, we want to express how sorry we are that your expectations were not met. We strive very hard to make each and every guest's stay as pleasurable as possible. However, we want to address several of the issues that you referred to. First, when calling about a reservation at our hotel you wanted the lowest rate possible. When quoted a rate for a King bed, you immediately said you would contact our competitor's if we could not reduce that rate even more. Then you were quoted the rate of $64.99 + tax which was our lowest priced room. This room was a Parlor Room with the bed located in the wall that could be pulled down when needed. After checking the room out you agreed it would be fine. On your first complaint, you stated, the room was “dirty and dusty”. Since you only removed the DND sign only once a week, we were unable to enter as needed to maintain a clean, dust-free room. Unfortunately, there was miscommunication in relaying our desire to rectify the cleaning situation. After reading your survey and noting your issues, our manager, Ms. Patel, did contact you with our apologies concerning this on Thursday, August 27. She explained to you that the room, indeed, needed renovating and the process was in the works. She mentioned your survey and asked if you would remove the DND from your door in order for our housekeepers to enter on a more regular basis since we never enter rooms that have DND signs on them. As for your Best Western Rewards points, your BWR number has been applied to your reservation. Please check your account status within the next 2 or 3 weeks for your new balance. Again, we are sorry about your dissatisfaction on this stay. We hope that one day you will give Best Western Fayetteville Inn the opportunity to accommodate you once more. Sincerely, Gita Patel General Manager 931-433-0100

"room review"

5
27/08/2015

My favorite place to stay for short and long personal needs. Room are cleaner than in many hotels I have stayed and the staff are very helpful. I will stay again. The big bath tubs could use hand holds on the walls for safety of getting in and out of the tub. Also, the lighting could be improved.

GitaPatel2015, General Manager at BEST WESTERN Fayetteville Inn, responded to this review
Thank you for the lovely review! Our staff pride themselves on their friendliness and helpfullness, and our housekeeping staff are some of the best in the industry. They are all proud that you were pleased with their efforts. We value your input on our bathroom and lighting design, and will certainly take your suggestions into consideration. Please accept our invitation to stay with us again any time you are in our area, and thanks again for your review.