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Great location, value, cleanliness, etc. I don't need fancy places to stay, so price and cleanliness are important for me...and this location had it. The internet was a little slow, other than that, the stay was perfect!
Never cleaned room or made up bed all week!!! Had to ask for towels and toiletries every single day!!!! Even call front desk every day and hanging placard on door as they asked!!
Thank you for taking the time to share your feedback. I'm very sorry to hear about the experience you had during your stay. This is not the level of service we aim to provide, and I understand how frustrating it must have been to repeatedly request basic amenities and still not receive the housekeeping service you expected. I will be addressing this issue directly with our housekeeping and front desk teams to ensure that this does not happen again. Your comments are extremely valuable, and we appreciate you bringing this to our attention. Thank you again for your feedback, and we hope to have the chance to provide you with a much better experience in the future.
Very clean rooms, fair prices but most importantly amazing hospitality from all the West Western staff at this hotel, they have a fantastic team here that go above and beyond to make your stay enjoyable.
Property was clean and quiet. The bed was a little too firm for our tastes, but we still slept on it ok. Full breakfast was good.
This was one of the nicest hotels we've ever stayed in, clean, breakfast was good, close to restaurants, can't say enough good about our stay!
There are very few hotels in the area. This is a typical Best Western Inn except that the bathroom needs updating.. We stayed in a suite and the it was very small in the bathroom, poor lighting, and the jacuzzi tub is old and not easy to access to take a shower with an uneven surface. Highly recommend they update the bathroom. The bed and sitting area are fine and the room was clean. Staff were very accommodating. Vending machine for cold drinks was broken.
I've been in more high end chains that were not as pleasant! It is the little things. It was spacious and clean. The decent sized refridgerator was cold! The tub actually worked, and was so clean I felt free to use it. The air conditioning was actually adjustable and very effective! There was a microwave. The bed was comfortable. If in town, this is the place to stay. They even had a pull out magnifying mirror for shaving and makeup. It is the little things!
Thank you so much for your review! We are so happy to hear that you enjoyed your stay and that you appreciated the smallest details. We hope to see you again on your next trip though our area!
Room condition poor broken items. Bathroom had broken area at tub corner. Appearance of mold evident. When I turned hot water on in sink second morning rust came out. My wife was horrified. We are planning more than 60 to 75 days stays in hotels and with this experience I doubt it will be with Best Western…I am a diamond member.
Thank you for taking the time to share your feedback regarding your recent stay with us. First and foremost, I want to extend my sincerest apologies for the condition of your room. It is deeply concerning to hear about the broken items, the issues with the bathroom, and the rust in the water. This is certainly not the standard of quality or cleanliness that we strive to provide our guests, and I am truly sorry that we fell short during your stay. We take matters of maintenance and cleanliness very seriously, and it is clear that we need to address these issues immediately. I have already spoken with our maintenance and housekeeping teams to ensure that the necessary repairs are made and that the room is thoroughly inspected to prevent this from happening in the future. As a Diamond Member, your loyalty to Best Western is incredibly important to us, and I regret that your experience has shaken your confidence in our brand. Please be assured that we are committed to making significant improvements and to restoring your faith in us. Once again, I apologize for the inconvenience and distress you and your wife experienced. We hope to have the opportunity to provide you with the exceptional service that you deserve in the future.
The room was clean, sheets and bed smelled clean, I enjoyed a bath in the jetted tub. The bathroom is in need of a refresh, it's an old hotel and the bathroom wallpaper was in rough shape. It was a quiet, safe neighborhood and we have a resful nights sleep.
Thank you so much for your review! I am so glad to hear that you enjoyed your stay with us! We hope to see you again soon!
We had a walk in shower which was needed. The room was quiet and away from high traffic. The beds and pillows helped us sleep well each night.
Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay and found the walk-in shower convenient. Providing comfortable and quiet accommodations is important to us, and we're glad to hear that your room met your expectations in this regard. A good night's sleep is essential, so we're pleased to hear that our beds and pillows contributed to your restfulness throughout your stay. We appreciate your feedback and hope to have the pleasure of welcoming you back for another peaceful and comfortable stay in the future!
We stayed here last Saturday night. Clerk said was honeymoon suite. Had a garden tub that looked dirty. Room was like a 70s porn set. Very outdated, dirty and in need of remodel. Offered breakfast that was ok. Would not stay here again. Really not what I would have expected from a Best Western branded hotel.
Great place to Stay at, With Yummy Donuts from across the road. 21 miles away from Lynchburg, Tn. Never had any Problems at this place. Mom and I stayed here many of times. If it's Full we go Half a Mile stay at Quality Inn. Walking Distances to lots of Eateries nearbye.
This is the nicest place in town. Clean and modern rooms, friendly staff, shopping and restaurants are very close by, some even within walking distance. If you are in the area, I highly recommend staying here!
Stayed at this location for one night because of the close(ish) proximity to Walls of Jericho. We were hiking at different locations across the state for the holiday weekend. Overall, it's what you would expect from a cheap hotel. After reading reviews I opted to spend a few more bucks and NOT stay at the Quality Inn down the road. However, it was still pricey, considering. The lady at the front desk was very pleasant and helpful. The room was updated (cheaply) but the bathroom was not. We slept good and the breakfast was decent. The was new vinyl plank flooring, but it wasn't swept and definitely hasn't been mopped in a minute. I couldn't take my shoes off at any point. and there seemed to be something odd about the air conditioning unit. It made the entire room VERY muggy. Cold, but muggy. The towels were damp, the welcome paper was a limp noodle it had so much moisture in it. If you've been in Tennessee in July you know how muggy it is outside, well, it was even worse inside. We turned the air off and just utilized the fan feature which seemed to help. Other than those things, nothing to write home about. If staying in the area, this would be an ok place to hang your hat for a night.
Eat breakfast somewhere else like we had to do. Since things won't be working correctly. Same as for the gym room. There where no towell at pool nor gym. Room was not serviced. Seems one has to located staff. Room keys got canceled durring our stay..these things makes it annoying. Price was $150 a night. So was expensive for lack of services. Also it says its a hotel but really motel stye setting.
Friendly staff, clean rooms, good breakfast. I enjoyed staying here. Front desk lady was super friendly and went out of her way to help me. She was sweet a pie with a wonderful Southern charm. I recommend this hotel.
I stay at this hotel several times a year and I have always found the people who work there to be friendly and hard working. They are all willing to go out of the way to assist guests guests and make your stay more than other hotels. The new manager Tiffanie Cupp is keeping up the tradition of this being the Best place to stay in Tennessee. always feels like home when i am there.
Horrible Management. Clothes ruined with stains by GM and would not make it right! Instead was told I was no longer allowed to stay there because I contacted customer care. Which also was no help. The manager washed my clothes and left them on the dirty floor all night WET. Called customer care and they asked them to be rewashed got them back all stained up, looked intentional upon complaining I was informed I could no longer stay there.
Our stay at the best western in Winchester, Tennessee was very good, friendly people, the place we really clean, if we need anything the front desk was always there to help us, and breakfast was amazing!
After spending one night in a nasty hotel in Tullahoma,Tennessee I called Best Western in Winchester Karen was very informative about how nice BW was. I booked a room and drove there the next day, Wow I was so pleased when I entered my room as it was so clean and nice. I totally loved the towels and how they were made into birds. Chris checked me in and was very helpful when I had a problem with the snack machine. Kudos to the cleaning staff they do a amazing job. Loved how beautiful the lobby was and breakfast was wonderful too. Thanks to the entire staff and Merry Christmas. Marie H.
The room was once a smoking room and it smelled so bad! We had the door open until we went to sleep. The mattress made us roll to the middle. The restaurant across the street was not worth the trip. Over all not a good place for the night! Do not recommend!
Great place. Usually stay at Marriotts but there were none here. This was just as nice. Very clean,excellent breakfast including biscuits and gravy. The staff were super nice and went above and beyond. Loved the little flowers and other designs they made with the towels. Even had an outside pool. Haven't seen that yet here in the hotels of Tennessee. Book it. You can't go wrong!!!
Stay here when I am in town for meetings. Great value...exceptional staff and the rooms and beds are exactly what is needed. The staff is great and willing to help and assist whenever asked upon and even when you dont. I will stay here again as I have before!
All the staff were so friendly and willing to assist in any needs. The room was clean, and the bed was very comfortable. Breakfast was delicious! Great location to pivot out and find what you need or want. Will not hesitate to stay again!
Everything was good. The breakfast was better than most. Room clean with adequate towels and electric plugs. Lighting was good. We had made reservations earlier that day from McMinnville, TN. We originally had reservations at the Best Western Tree City Inn in McMinnville but when we arrived either the lady did not know what she was doing or the computer system was fouled up. We cancelled McMinnville one, full refund, to make the one at the Best Western in Winchester. Glad we did. The lady there was very helpful on the phone while making the reservation and at check in. Great Stay
My room location was was on the norther side of the building I like it it was quite. Not a far walk from Office or Pool. TJ, Karen, Chris and Ryan made my 10 day stay a great experience. Always willing to help and help myself and other travelers feel more than comfortable. Even My room House keeper, Maria made my stay a clean and fresh one each day. I can not say too much did the staff that I encountered treat me like Family. This Best western is a Gem in the middle of Winchester TN. Thank you guys
We had a great experience passing through Winchester and staying at the Best Western. We found it on Trip Advisor and it did not disappoint. The gentleman at the front desk was friendly and promptly booked us in and honored the Veteran discount, which made it the most affordable stay during our 11 day trip. The room was very nice and the pillows were soft. Maybe one more blanket on the bed would've been nice but we do like to keep the room cold. They take pride in their property and keep it very clean. We hope to come back through one day.
We stayed 5 nights at the Best Western in Winchester, TN. Room was clean, comfortable and the staff has to be some of the friendliest people in Tennessee. They smiled and went out of their way to make us feel wanted.
Thank you so much for your feedback! I'll let my staff know of your kind words. We hope to see you again soon.
We stayed on night. Rooms were very clean and comfortable, lady at check in was very friendly and helpful. Breakfast was ok but everything was gone by 7 am and there didn't seem to be anybody around to refill things. We came back at 8 am and nothing had changed. Apart from that I would recommend this hotel - just get to breakfast early.
Thank you so much for your feedback! At the time we were experiencing some staffing issues. I hope you can give us another chance to prove that we offer a fantastic breakfast. We hope to see you again soon!
The room was clean and quiet, and we were happy with the amenities, with the exception of the breakfast. We assume that because of a staffing shortage there was only 1 employee that was handling the front desk AND the breakfast nook. The result was a lot of empty pans when I got there. The choices were good, but mostly unavailable at least as long as I was willing to wait around. I had a biscuit with sausage, and finally got a small cheese omelette. Again, assume this staffing issue was not a policy problem, but a COVID or staffing problem.
Thank you so much for your feedback! The last couple weeks we have had a bit a of a staffing issue and "getting-the-product-issue." We're so sorry you encountered this issue. The past couple years have been so hectic. Again, thank you so much for you kind words and feedback! We hope to see you again soon.
The Best Western is centrally located, has a super friendly and helpful staff. It was very clean and comfortable. Like most hotels, you could hear outside noises and the ac was very loud, but it worked. All in all, it was a satisfactory place to stay.
Thank you so much for your feedback! We're happy you enjoyed your stay. We hope to see you again soon.
Very comfortable and CLEAN room smells super good, Breakfast was very presentable and good. Service was good. Karen when above and beyond. Overall was a great experience if I ever stay at Tennessee again will definitely stay at this hotel.
Thank you so much for your feedback! We take pride in offering the best possible service. Karen is fantastic and I'm lucky to have her a part of my team. We hope to see you again soon!
My wife, grand daughter and myself stayed here last minute because of the weather. They were very accommodating and welcoming at check in. Room was clean. The hot breakfast was very good, great selection of biscuits, gravy, eggs, bacon, sausage and chicken strips as well as the traditional waffles, cereal etc. The grandchildren look forward to breakfast at this restaurant.
Mr. Lowry, thank you so much for your kind words. We take pride in offering the cleanest and best experience possible. We're thrilled you enjoyed our breakfast! We hope you visit us again soon and we look forward to it!
Although this stay was because of a funeral i was very happy with the hotel. It let me know that i know where i'll stay on my next visit home. The bereavement benefit at best western was a welcome feature at a time of the passing of my father. Thank you to Best Western for making my stay a little easier
Thank you so much for your feedback! We're so glad you enjoyed our hospitality and we look forward to seeing you again in the future.
Absolutely the best hotel in the area. Modern and clean, with an amazing breakfast! The staff are so nice and always act like I am a friend or family member. Plenty of shopping and food options close by!
Mr. Maupin, thank you so much for your kind words. We are thrilled you enjoyed your stay. We take pride in providing an outstanding service. We hope to see you again in the future!
Needed a room quick that was close to Lynchburg. These rooms are in one level buildings with the doors open out to the parking lot. The breakfast was terrific. It was only a 30 min ride to Lynchbug the next morning.
Thank you so much for your feedback. We're so glad you enjoyed your stay and hope to see you again in the future!
Passing through on our way to FL. Decided on this Best Western over those closer to the interstate due to the excellent reviews. We are Best Western rewards members so usually stay at BW when available. Everything was great. Karen checked us in and was friendly and helpful. The room (suite) was clean and comfy. They had a big gravel parking spot to park our camper, and breakfast was great…lots of options and very well organized. Thank you. We are glad we opted to drive a little further.
Kendall, thank you so much for your feedback! We're so glad you gave us a chance and enjoyed your stay. We take pride in offering a clean and friendly experience while serving a fantastic breakfast! We hope to see you again soon. Stay safe!
This is a very clean and comfortable place to stay. Breakfast, a pool, working internet and very friendly staff. This hotel is centrally located to many attractions in the area. I could not think of a better place to stay in Winchester Tennessee
Mr. Ranauro, thank you so much for your feedback! We enjoy it when you're staying with us. We're so glad you enjoy your time here and cannot wait to see you next time!
The staff here goes out of their way to ensure that you are well taken care of. They were helpful at any time that I had a question. The breakfast buffet was excellent. There was a good variety. Coffee and water were always available. The pool was clean. My stay here covered four months. I was extremely happy with the hotel.
Thank you so much for your feedback! We're so glad you enjoyed your stay and we we so happy to house you while you were here.
This hotel was in such a beautiful town, amazing pool. And Lordy, the breakfast was some of the best breakfast I have had since covid has distributed our world. Thank you to Karen for getting our price down.
Thank you so much for your feedback! We're so happy you enjoyed your stay and our breakfast! Karen is great! We hope to see you again soon. Stay safe!
This was our stop the night for a concert at the Caverns. Close to show for travel to & from (~30 minutes). Enjoyed dinner at Twin Creeks Marina/Resort. Hotel had a spot to sit outside. Room was very clean, quiet & staff were great. Easy to find spot. Easy parking.
Thank you so much for your feedback. We're so happy you enjoyed your stay. We take pride in offering the best possible service. We hope to see you again soon. Stay safe!
The suite was very spacious and clean. Safe area. Excellent cable TV. Nice pool. Nice gym. Washer and dryer and ice machine on site. Very comfy beds. The feel of luxury without the price. I would recommend this hotel to anyone.
Thank you so much for your feedback! We're thrilled you enjoyed your stay and we are appreciative of the compliments. We hope to see you again soon. Stay safe!
There were 5 of us and our pup for 12 days. Breakfast was good, housekeeping cleaned and made sure we had enough towels daily, the kids loved the pool, the area had lots of food choices and front desk people were great as well. Im sure with that many of us we made housekeeping's job harder but they exceeded my expectations!(which is hard to do)
Thank you so much for your feedback! We're so glad you enjoyed our stay. I'm so happy that we were able to check all your marks. We can't wait to you see you next time!
In the past I have stayed at a couple of BWs and was terribly disappointed. The reviews for the Winchester BW were really good, so my wife and I decided to take a chance. We were totally surprised with this one. Good looking inside and out. Staff was great. Breakfast was good. Room was clean, neat and comfortable. Would stay here again!
Thank you so much for your feedback! We're so glad you enjoyed your stay. We're happy you gave Best Western another chance and that we got your stamp of approval! We take pride in offering a fantastic service and breakfast. We hope to see you again soon.
I honestly chose this hotel because it was convenient to my event location. When I arrived I was impressed with the staff from the front desk to housekeeping staff the attention to detail and customer service was outstanding. The breakfast was also delicious and staff ensured the food was kept warm and she attended to the items with great care. Everyone was so friendly and the entire property was exceptionally clean and well taken care of.
Thank you so much for your feedback! We're so glad you enjoyed your stay with us. We hope to see you again. Stay safe!
This is a great place to stay if you are traveling to or through Winchester, Tennessee. Great staff, clean rooms, and plenty of restaurants within walking and driving distance. I highly recommend this establishment.
Mr. Maupin, thank you so much for your gracious words. We're so glad you enjoy your stay when you're here. We hope to see you soon! Stay safe.
Must stay here was a very good quality and they make sure that you are more than comfortable.. and Great for families very safe and the staff here are completely wonderful I stayed at the one in Winchester Tennessee and it was wonderful I couldn't have been more happy and more comfortable at any place in the warm breakfast of the morning is very good
Thank you so much for your review! We appreciate it very much. We strive to be as welcoming as possible. We hope to see you in the near future. Stay safe!
The honeymoon suite is amazing. HUGE jacuzzi tub (I'm plus size and my partner and I fit in it comfortably), California King bed, beautiful shower and very roomy! Very quiet for it to be in town as well!
Thank you so much! We're so glad you enjoyed your stay. We do hope you visit us again soon and we look forward to it. Stay safe!
Throughout my stay there was never a moment I was in need of or wanted anything. The provision here is outstanding. The Wal-Mart is within 4 miles, the Hardees is next door within walking distance. The Mexican Restaurant with a Bar across the street is convenient as well. The town in general is quaint and beautiful The Suite rooms are incredible as well, very cozy for an extended stay. Family-friendly is an understatement.
Thank you so much for your review! We appreciate it very much. We look forward to seeing you in the near future. Stay safe!
Much better stay than the competition down the street. Better rooms, food, people running it, amenities, this place checks off all the boxes for me. I stay here whenever I'm in town. Not new but it's got a great character.
Thank you so much for your review! We appreciate it very much. We hope to see you in the near future. Stay safe!
We weren't sure what to expect with this hotel - but it pleasantly surprised us! Beginning with friendly, welcoming front desk staff our visit was a welcome departure from the work we had been doing all day. This Best Western is well-maintained with comfortable beds and a good value for your travel budget.
Thank you so much for your review! We are glad to hear you enjoyed your stay with us. I will be sure to let the staff know of your compliment. We hope to see you again in the near future. Stay safe!
We've stayed here a few times and really enjoy our stay. Comfortable beds, friendly staff, breakfast is great! The only problem I have are the floors. They are dirty. Once that issue is taken care of, it'll be the best place to stay!! Oh, and the pool, it's awesome, too!
Thank you for your feedback! We are glad to hear that you enjoyed your stay and your interactions with our staff. We are in the process of replacing the flooring in our guest rooms. I am sure you will be happy with the upgrades on your next stay. Please come visit us again soon.
I have always stayed here when I visit my family in town since the early 90's, as it's the nicest place in town. The staff is friendly and helpful. The location is central to town. However, our visit this time (July 23-24th) revealed that cleaning needs better inspection or process. The floors are FILTHY. Not from crumbs, so sweeping is done but mopping is NOT CLEARLY. My girlfriend was sitting on chair and put her feet up on the ottoman and her feet were black ! As we had both just showered, I knew there was a problem. We took one of the towels, dampened it and wiped it on the floor and the pictures below show what we picked up. Management: you have the best place in town to stay. Don't let it go. I want to keep staying here instead of Tullahoma or Manchester..... so please mop !
Thank you for being a frequent guest! We appreciate you loyalty. We will be sure to address the concerns with the floor. Our number one goal is to provide clean, safe, and comfortable accommodations for our guests.
Friendly staff. - the manager was very friendly and helpful. Food was as good as these types of breakfasts get and was well stocked and resupplied. However, our hotel room was musty and smelled like smoke. Went to the bathroom and found cigarette ashes on the floor. The furniture in the room is in poor condition. This is their honeymoon suite. The walls were so thin we heard the next room tenant's conversations unless we kept the room hvac or the TV on. It is a convenient place to stay but...
I apologize that we did not exceed your expectations and will use your review for training of staff.
the beds were very comfortable, the pillows were awesome. Quiet location, and I loved we were on the main floor with parking right outside. I wish the parking lot was a little bigger since we had a big truck but overall it was a great experience.
Thank you for your kind review, we all enjoy providing special care to all of our guests. Thanks again!
I abosulety enjoyed my stay I arrived on a Thursday around 6pm on may 21 2020 to visit family the front desk lady was amazing she was very friendly and professional I most definitely will return back this is my 2nd time staying at this location . very clean room they also smelled very good the bed was super comfy. I give this location a 5star
Thank you for your Excellent review, we all strive to provide superior southern hospitality here it the Best Western Inn, in Winchester TN. Hearing comments like yours makes us all feel special. Thank You!
Get a suite best for money, clean, hospitable staff. could use a more comfortable sofa. no elevator so for old or disabled get ground floor. good breakfast was served and comfortable dining area. very quiet allowed peaceful sleeping.
Thank you for your review, We appreciate your business.
My recent stay was my second and I'd recommended the hotel to two co-workers that stayed there. Everything contributed to a very satisfying overnight stay and I'll be staying there again in the near future.
Thank you for your review we appreciate your business and we all strive to go above and beyond to provide superior customer service here at Best Western Inn.
A group of us stayed here for a family Wedding. Very impressed. Smaller hotel but just a good as a larger chain hotel. Great Breakfast, lots of choices. Very clean rooms. Beds were comfortable. Staff very friendly! Will stay here again.
Thank you for your review, we all appreciate your business and hope to see you again.
I thought the hotel was very good clean and warm. The people were even better they are willing to do what it takes. The room was also very clean and comfortable. We had a handicap room . The shower was sooo good and made my night.
Thank you for your kind review, we all strive to provide superior customer experiences here at Best Western Inn Winchester TN
Clean rooms, great breakfast selections and constantly being replenished. Very friendly and helpful staff. Have stayed here a couple times and have always been very pleased. Convient to places to eat Highly recommend!
Thank you for your kind review, we appreciate your business and we all strive to provide superior customer care here at Best Western Inn'
Well maintained, great breakfast. Lots of places to eat in the area. Convenient to Lynchburg if visiting there. Staff is very friendly and informative. If military or veteran please double check if you can get a military discount. There was a little confusion when I checked in however the Asst Manager accomodated my reservation.
Thank you for your review. We hope to see you again.
Time they hired staff that do a proper cleaning job of each room. There was a huge spider web in our bathroom behind the door, with a spider in it. The jacuzzi was dirty, obviously had never been cleaned. The wall in the bathroom had brown stains near the toilet ( no explanation needed there.) If it wasnt for the fact thatwe had a business meeting to Attend and had no other option, we would not have stayed at this grubby property. There is no AC in the bedroom either The curtain in the living room were also very dirty. I would not recommend this property to anyone. It looks very pretty from the outside. Just needs a huge cleaning.
Sorry you had a bad experience we strive to provide outstanding service which includes cleanliness. Being and outdoor entrance hotel spiders and insects are a constant battle. you can see from the majority of our reviews your experience is not the norm. thank you for your opinion. We will use these comments to improve our future guests experience.
The hotel is small, but cozy. We didn't use the pool, but it was clean and clear. There are a washer and dryer onsite and the desk keeps detergent and dryer sheets for sale. We didn't use the machines, but it was nice knowing they were available. The room was very clean and the area was quiet. Our drain didn't drain well, but we never complained because it wasn't bad. The staff were friendly and courteous. Breakfast was excellent and was the same each day, which is nice. I don't care to be surprised with food I don't like. There was a variety of cereal, eggs, bacon, sausage, potatoes, and biscuits and gravy. It was hot and fresh each day. For a small town, the hotel made a big difference.
Thank you for your kind review we all strive to provide superior customer service here at Best Western. John M
Small town with southern hospitality at this motel. Desk receptionist greeted us immediately and was very helpful giving information and suggestions for our visit. Crew in the morning was outstanding with breakfast . Checkout was easy too!
Thank you we enjoy seeing everyone smile at our big breakfast buffet every morning. John
I would highly recommend this hotel! Great customer service, clean rooms and good breakfast. The price was comparible to other hotels in the area. The hotel is located in a nice area amd we will definitely book here again!
Thank you we appreciate your business. Hope to see you again soon. John
The front desk staff were beyond rude. The lady refused to help me with my rewards point. I have been a loyal member to Best Western for years. This stay was not pleasurable and I will not be back. I will move my loyalty to another hotel brand.
I am truly sorry that you had a bad experience with someone on our front desk staff she is no longer employed with us. It is unacceptable and I wish you had made me aware of the problem when it occurred as we all take great pride in providing superior customer service here at Best Western Inn in Winchester. I hope you will give us another chance to make it right. Please call the hotel direct if you have any concerns that I can assist you with. John
Easy check in. Nice front desk staff. Clean and comfortable room. Excellent breakfast choices. Loved that there was no smell in the room. Reasonably priced. Pool maintained nicely. Would stay here again. Excellent Mexican restaurant across the street.
We appreciate you sharing your experiences with others. We all work hard to provide service above and beyond for all of our guests. John
We were in the area for a small motorcycle gathering. The motel was super accommodating for our group. It was a great location, with just the right amenities. The rooms were very clean, the beds were extremely comfortable and the staff was friendly, professional and polite. If I had one complaint, it would be that some sort of group seating, or gathering area would be nice for small groups although we understand that motorcycle groups are not as common as the tourist or business traveler. We all had a great time and enjoyed our stay. Many in the group stated they would recommend this Best Western to others.
Was wonderful great service the breakfast was great. the room wa very large and well cooled strong water pressure for a shower. This is a Best Western that goes above and beyond the call of duty to make your stay nice.
Thank you so much, we appreciate you and enjoy providing superior customer service.
This place has a good location, it's right across the stress from a mexican restaurant and other places. The room was clean and comfortable. The breakfast is great! They have everything; potatoes, mini egg omelets, almond milk (which I appreciated), fruit, etc. They also have a good coffee machine with 3 types of coffee. The breakfast area is nice too, with tables and a large high top table. I will be back for another stay!
Thank you so much for your kind review. We all strive to provide superior customer service.
The staff is very friendly and helpful. The property is clean and well maintained. My room had laminate floors which was very clean. The pillows are full, not flat. The water pressure was good in the shower, which I always appreciate. The breakfast area was very clean and there was a good variety of options both hot and cold. I would stay here again.
Thank you for your review we appreciate you sharing your experience with us.
This is a very well-maintained older property that is clean, comfortable, modern, and with a staff who are eager to please. The only thing I could find to fault was that the scrambled eggs at breakfast were, in my opinion, just slightly overdone. Still edible, but I like them a little "wet." Can't fault anything else. They are really detailed oriented here. I saw a lady trimming the flower bush outside our door so that it would look its best. If I ever come back to Winchester, I will definitely stay here again. Located on the main road (Dinah Shore Blvd.) not far from the town center and lots of restaurants and other attractions and amenities.
Thank you for taking the time to write this review. We all appreciate hearing how we did. as we all try to provide superior customer service here at Best Western Inn Winchester TN.
Check in was very quick and clerk was very friendly. Room was clean comfortable and spacious and a great value. Hot breakfast had a wide variety of items. Location was easily accessible from main road near several restaurants
Thank you we all strive to provide superior customer service at Best Western.
The staff is friendly and always helpful. I liked that they had an area to fill in any special requests, usually I'm only able to choose from preselected items, and extra coffee is never one of them. Room was clean and had my requested extra coffee every day when I got back.
Best Western wasn't that great. Bed creeks making noise and was very very hard and uncomfortable. The clerk in the office told us when we called to ask to stay a bit later which they always do for us in the past - she blasted us saying basically get out our room is rented for tomorrow. It was very RUDE! I will probably NOT STAY THERE AGAIN!!! The clerk there was inn date of 4/20/2019
Overnight visit was in a great location. However the bed wasn't firm enough and I expected to see the mattress in a mattress cover, so this could good be improved. The room was very clean. The tv had multiple channels that was surprising to see that. The breakfast area had a wide variety of food choices. The pool was closed for renovations improved
Great place for the money. Nothing fancy but clean and convent to where I needed to be. The check-in was easy and the breakfast selection was plentiful and very good. We stayed here because we were visiting sights near Winchester.
Very clean place service was great breakfast was good to nice little town Winchester got a Wal-Mart 12 miles away is Tullahoma lot's of Restaurant and there is a Starbucks and it is close enough to I 24
Thank you so much for your kind review. We all strive to provide superior customer service.
Since the rooms at this hotel were reasonably priced... we opted to get one of several Suites this hotel offered... what a great decision that was... very nicely decorated and clean... and the hot tub worked great. Staff showed a genuine desire to be helpful. Would stay here again. A bit of a gem in a small town.
The staff was amazing, from management all the way to the cleaning crew. The cleaning crew was so friendly and genuinely caring for my whole family (we had about 7 rooms). They showed real support to us as we were in town for the funeral of our matriarch. I would stay here over holiday inn or whatever any day.
The hotel is older as the doors are still on the outside, but the rooms were updated and clean. breakfast was good with omlets, bacon, sausage, biscuits & gravy, waffles, fruit, bagels, and donuts that were very good. The only thing was it was about 10 minutes off the Interstate in Tennessee.
We ended up here after all the hotels we stopped at along the interstate were full. I read the reviews and thought it would be fun to stay in Winchester. I called ahead and made sure there was vacancy. The woman on the phone was super nice. When I checked in, presumably the same girl I spoke with, Makayla, was friendly and helpful. We got a room on the backside of property. The rooms were pleasant and appeared recently renovated. The walls were paper thin, as we heard the neighbors iPhone alarm go off for 20 minutes. We did not have time to try the breakfast. Overall, it was a nice stay.
The Best Western in Winchester TN was very nice. It seemed new; it was so clean and nicely done inside. I was very impressed and would definitely stay here again. The people at the front desk make it an easy process too.
My wife and I recently stayed here. It is not fancy. The curb appeal might be a bit lacking but overall it was a good stay. Staff was very professional and pleasant. They woman who checked us out asked many questions to ensure we were pleased with our stay. Breakfast was also very good. We could have stayed in a “nicer looking “ hotel in Tullahoma but would have paid significantly more $$. Glad we stayed here.
Wife and I went to Winchester TN to do some shopping at a local candy shop. We chose Best Western based on location and prior reviews. The check in process was very easy, room was clean and the air conditioner was quiet. Breakfast was very good also.
We stayed at this hotel for the UGA/KY football game. While it is 19 miles to the stadium, it is an easy drive into town. We stayed in room 203. We arrived late (11:20) and were greeted by 2 smiling faces. We were quickly checked in and we went upstairs to our spotless room! I mean spotless! The beds were comfy with 5 pillows and extra pillows and blankets in the chest of drawers. Tub/Shower was very clean and new looking. This place it well kept! Went down for a hot/cold buffet breakfast that was HUGE. Was open from 5:30am to 9:30am. Non-GMO,organic, gluten-free, sugar-free and regular items were found such as cereal, waffle batter, jellies, juices etc. They had waffles you could make, eggs, sausage, good biscuits, gravy, home fries, salsa and even beans. There were 6 different toppings for the waffles alone! Cold items included fresh fruit as well as peaches, blueberries, pineapple and even blackberries. These could be the topping for various yogurts or even cottage cheese. There were over 8 choices of cold cereal and 2 or 3 types of oatmeal. The owner was there greeting everyone and being very helpful. They have owned it for 32 years. This was a wonderful experience! Book with confidence!
Wonderful stay at the BW in Winchester TN. Stayed with two of my children in the queen suite. The room was amazing. Breakfast was nice. Beds were ultra comfortable. Would definitely stay again. Not much in the area. Just passing through and needed a place to stay the night.
Thank you for sharing how comfortable the beds were. We all take great pride in providing superior customer service. We hope you will come visit again soon.
Great little gem of a motel in rural Tennessee. Well situated in the area's business district. Clean, comfortable, with a personable, attentive staff. Nice breakfast and even has charging stations for E-vehicles.
Thank you for your kind review. We all take great pride in providing superior customer service here at Best Western Inn.
Great experience, friendly staff, clean rooms. The location is near everything you need. The staff were very helpful. Rooms were clean and upgraded. We would stay here again in the future as our needs were met.
Thank you very much for your kind review Regina. My staff all take great pride in providing superior customer service and we like to make sure everyone has a pleasant stay here at the Inn. We appreciate your business and look forward to having you stay with us again in the future.
Fantastic stay. The hotel was in good condition, and the rooms were very clean. I've never written a review for a hotel before, but the quality of the staff made me happy to do so. I stayed at the hotel for several days, and every member of the staff was incredibly kind and helpful. A young man, who was a new hire, even went out of his way to completely rework the fitness area when I had asked about it. Highly recommend the stay.
Thank you for taking the time to let us know that you enjoyed your stay. We all take great pride in providing an excellent customer experience, and we look forward to you stopping by to stay again next time your in town. I will thank James personally for helping you in the fitness center as this is what it is all about.... providing our guests a superior experience. Thank You again.
Staff was great very nice greeted you every time they came in contact with a costumer. Breakfast was great! Speedy check-in and out. Suite 152 we stayed in and my husband and I had to sleep on the pull-out couch because it was so hot in the bedroom it was very uncomfortable. Wifi wouldn't stay connected to our devices but the hotel was a great experience overall.
Thank you for your kind words about our staff, we all take pride in providing superior customer service and appreciate your feedback to help us make changes to ensure every guest has a fantastic experience.
This motel is in a convenient location, close to good restaurants and attractions in the Winchester area. The staff was very friendly and the room was clean. The breakfast which was included in the price was better than I had expected. If in the area o would stay here again.
We appreciate your business, Thank you for your review.
Have stayed at a bunch of Best Western Hotels across the nation since 2012 , this has been the Best one yet !! At breakfest we were expecting the same same , this is the first time we had fresh blueberry's for our oatmeal. Stayed at this location August 2018, I normally don't write reviews.
Thank you for your review, we appreciate your business.
We only stayed here for one night, but definitely would stay again if in the area. This may be an older hotel, but it is really nice older hotel with a hometown feel. Takes me back to when I was a kid. While the plumbing may be a little a little loud and the bathroom a little small, it had an awesome shower. The room was extremely clean and there is also plenty of outdoor sitting areas even by the pool. Also, they serve a really nice breakfast and the staff was nothing but kind. Well done Best Western!!!
Thank you so much for letting us serve you. We appreciate your business.
Excellent in all aspects. Would stay there again. Room were very nice. Breakfast was excellent and good variety of choices. Parking good. Noise level was quite good. Desk check in was good, had a training working with owner.
Thank you for your kind words. We appreciate your business.
Excellent hotel! Great sleep! Nice pool, great breakfast, cute little town. ;) Bruce was extremely helpful and nice, and very accommodating! Park right in front of your door. 2 tv's in the room. Lovely decor!
Thank you for your kind words. We appreciate your business.
The hotel room was nice but every time you sat on the toilet it rattled and the bathroom was extremely small. The breakfast was Amazing! So many choices and many condiments and items to put in your cereals, oatmeal or waffles. We stay at best Western quite a bit and that was the largest selection of breakfast items we've ever seen! They also have snacks in the lobby all day/night. Ruby who runs the front desk was fabulous, very nice and personable and she told us places to visit on our way to Tennessee. She made our visit and we would stay here again Because of her.
Thank you for completing the review, we sure do appreciate you staying with us and hope to see you again sometime. John, General Manager. Best Western #43144 Winchester TN
We stayed in this motel for 3 nights and had a very pleasant experience. There was plenty of room in the breakfast area, along with ample choices of foods. The staff at the desk were friendly and helpful. We were able to park right outside of the room for easy access. The room was clean and quiet, the air conditioner worked well, and we had a refrigerator in the room.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 931-967-9444. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
The room was very nice except for the fact that some of the lamps did not work. We loved the large bathroom and the laminate floor covering. Much nicer and cleaner than carpet. The cooked breakfast was good. Staff was good. Handy to various eateries. Nice stay!
Thank you for your review, we appreciate your business.
This hotel is definitely the biggest bang for your buck. We were traveling on our way back from Florida and had stop at several hotels along the way to stop for the night and weren't pleased with what we found. My wife came across this Best Western and read the reviews so we drove the extra hour to make it here. The hotel staff was wonderful and extremely helpful! When we got to our room we were very pleased with the decor and cleanliness of everything. When we woke up the following morning we had breakfast and I couldn't believe how good it was. I mean it was restaurant quality and tasted home-made. To some it up, we felt that the quality and care from the staff was up there if not better than the hotels we paid double for in Florida. Thank you Best Western in Winchester, TN!!! Our family will definitely be back!!!!!
Thank you for taking the time to write a review, we really appreciate your business.
The motel has had a remodel since the last time I stayed in 2015. Looks great. The room was very clean and the staff was most helpful. One of the best Breakfast I've ever had at a motel. I would recommend this property to anyone.
We are glad that you enjoyed your stay with us. Thank you for your review. We look forward to your next stay with us.
Very Clean and the beds were also Very comfortable. The employees were friendly and helpful. The breakfast and coffee was delicious. Everything you need is close by. Restaurants, grocery store, pharmacy even some family department stores. I will definitely stay here the next time I visit my family.
We look forward to your next stay with us. Thank you.
Even though there aren't many choices in town the Best Western still keeps the property in good shape and the staff is professional and caring. Breakfast is as good as any affordable hotel I've been to and the value is very good for the price.
Thanks for choosing to stay with us. I am glad you found your accommodations pleasant. We hope that you will stay with us again in the future.
We were genuinely pleased with our stay in Winchester, TN at this Best Western. Breakfast was plentiful. Hard boiled eggs, biscuits & gravy, danish, waffles, yogurt, fruit, juice, cereals and coffee that wasn't brown water. The room facilities were very clean and all worked great. Will definitely stay here if in the area again. We didn't hear anything in surrounding rooms and only a train whistle early in the am, so we got a good nites rest. Didn't use the exercise room and pool was closed at this time of year. Looked nice though.
Thanks your for your review. We hope that you will stay with us again.
I am very selective on hotels so with this being one of the only ones in town we didn't have a lot of options. I am very satisfied with our stay! It was just remodeled and there is no carpet in the rooms which I loved.
great hotel great food great staff easy in and out... very clean always stay there when in Winchester. lot of business around for food and other things to see and do . while there Visit Bell Buckle , Tenn and the cafe there super food
We are glad you enjoy the time you spend in Winchester, and are happy that you choose to stay with us. We look forward to seeing you again!
This is a motel style accommodation. It's not fancy, it is clean and does provide a very nice breakfast. Staff were pleasant and friendly. The room was clean and the bed very comfortable. Because there is little to do in the town, I did spend several hours in my room in the evening and it was comfortable.
Thank you for your review. We a glad that you found a comfortable retreat in your room, and that you will stay again with us in the future.
Comfortable bed and clean and quiet rooms. Very good breakfast. Enjoyed the separate breakfast dining area. Very friendly staff. Great location. Had everything we needed. Will stay again when in the area.
Thank you for your review. We are glad you enjoyed your stay.
Stayed here on business for 1 night and was pleasantly surprised for such a small town. The fellow at the desk was very nice and helpful about the town and the fact I was parking a vehicle that could not back in reverse. Room was nice and comfortable. The breakfast was better than most of the more expensive hotels. I will be back.
We are pleased that you found our hotel accommodating to your needs and look forward to seeing you on your next trip to Winchester.
I do not recommend this hotel. The front desk staff person had a hickey visible. We were given poor directions to our room. We had to drive around the lot and go back to ask for clearer instructions twice. The floor in the room had only been cleaned in the middle. There was debris along all the walls, including hairs on the bathroom floor and toilet base. The AC unit was inefficient for this type of room. One part of the suite was extremely cold while the other side was 10+ degrees warmer. There was a musty smell in the room as well, which aggravated my allergies.
On behalf of staff and management we apologize for your unpleasant experience. We do appreciate your review, and will address these issues. Our goal is to offer the best experience to each and every guest we have.
Room was clean and well equipped at check in. Fridge and microwave in room. Open Bath area with sink does not provide a lot of privacy while washing up. Shower does work well. Basic hotel where door opens up to the parking lot. Ice machine is short walk to the office area. Breakfast was ok. Imitation eggs, bacon, some fruit, waffle maker, a few packaged pastries, apple, orange juice and cold cereals served in small room near check in/office area. Decent parking right by door of each room. The fridge kept recycling during the night making a noise that would wake me up. I finally had to dial down the temperature setting to make the noise stop. Heard other noises in the room and outside the room at night. So a restless night. Bed was not that comfortable and I didn't sleep well in combination with the noise. Fast food places and grocery store is not far from hotel. Best part of stay was the room was clean and had modern type furniture.
Thanks for your review. I would like you and all who read our reviews, to know that our eggs are not imitations. Each one is cracked by hand and scrambled by our breakfast staff. I'm sorry that you did not find the hotel accommodating to your needs. We try our best to please each of our guest. Thank you for making us aware of the issues that we are able to correct.
I have stayed in $300 a night hotel rooms in over 10 countries. This one for under $80 a night was actually better than the majority of those costing three times as much. Sure. It was cheap, the furnishings were inexpensive. But someone made it work and feel good. That really matters. Only negative was the WiFi is not WPA. Basically unacceptable and unusable for business travel.
We are glad you enjoyed your stay. Thanks for the review.
Best Western in Winchester is simply great. It's the old style single story park in front if your room motel. But that's all that is old about. Well maintained exterior along with recently renovated rooms makes this one of the best places ever. Close enough to I24, just a short drive. Only 30 minute drive to Lynchburg and Jack Daniels. Ranked as one of the top 5% Best Western facilities World Wide in July 2017.
Thank you for your review. I'm glad you enjoyed your stay. We look forward to seeing you again
I was in Winchester, TN on business. When I drove up to the Best Western Inn my first thought was "oh, a motel." Then I met the gentleman at the front desk who couldn't have been more helpful. The best surprise was the room: large, clean, well appointed. It had a small refrigerator and a microwave; and the counter space around the sink was quite accommodating for all my "essentials." The complimentary breakfast offered a variety of choices, and was quite good (hosted by a lovely woman who made sure everyone was taken care of). The only down side-one smallish window, so it can be dark all though there are sufficient light fixtures, and sometimes the wifi can be spotty (it is free!). There is an outdoor pool and although it was too cool to go in, it provided some nice outdoor seating for relaxing.
Thanks for taking time to right your review. On be half of the staff and management we are glad that your stay was a pleasant one.
We are thinking about moving to the Winchester TN area and we have now stayed at the motel twice in our property/housing search. Both times it was a very pleasant stay, with a good hot breakfast, comfortable room, and everything in the room was in good condition and worked with no problems. We will stay here again on our next trip to look for housing and have (excuse the pun) no reservations about staying here!
We are truly happy that you found our hotel accommodating, and look forward to your next stay with us.
Good experience in a small town. Parking for our truck pulling our race car worked well due to a large parking lot. Staff was very nice and helpful. Old hotel that appeared to be recently updated and was very clean.
We are glad you enjoyed your stay, and found both the staff and property parking accommodating to your needs.
This is an older style property where all rooms are entered from the parking lot. One wing of the building is two-stories and does not have an elevator. Although I didn't have a tape measure, the parking spaces seemed narrower than usual. There is additional parking in a graveled area behind one wing of the property but it didn't look very secure to me. The exterior of the property was clean and well maintained as was our room. The room lighting was good. Our room had a combination shower and tub with whirlpool jets. That adds an additional 6 inches of vertical step to get into the tub. There was a horizontal grab bar but it was a long reach as you stepped over the side. A vertical grab bar at the end of the tub would be helpful. Breakfast was a nice combination of hot and cold items. You can never go wrong with bacon. There is a Mexican restaurant across the street and other dining choices a short drive away.
Thank you for your review. We hope that you will stay with us again.
when the reservation was made I asked for a handicapped room and not one effort was made by TripAdvisor to accommodate such request ; shame on you to set people up I was very upset with the reservation but had no where else to stay don't put a section in for requests if no one is going to read them
I'm so sorry for your unpleasant experience. I would like to recommend that when you have a request as important as needing a wheelchair accessible, to always call the hotel directly to book your reservation. We have one non-smoking-handicapped room at our property and unfortunately, it was occupied. We hope that if you are in the area again, that you will call to see if we can accommodate you.
Hotel was very clean, affordable, and in good area. It has pool which was not closed yet for the winter. Our room had a jet tub which was nice and only costed a few dollars more per night. The staff was very nice and professional. The only problem was an early knock on the door by room service on checkout day. The knock was over 3 hours before checkout time, but I consider this an isolated incident or a communication breakdown from front desk.
Sorry for the inconvenience you experience during your stay. We do hope you come stay with us again pretty soon. Wesley - Night Manager
Very quiet even though they were just about booked, never heard anything through the walls. Clean well kept property. Good breakfast variety. 2nd time I stayed at this property and good experience both times, would stay here again next time I'm in town.
We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again on your next trip to Winchester, Tennessee. Wesley - Night Manager
I was impressed with the hotel and how updated it was. I have stayed in other Best Western that was book for travel from my agency and had poor experiences in the past. This place is nice! I will stay there again! WiFi was iffy, but my company computer has nasty fire wall. G
We are glad you enjoyed your stay and look forward to seeing you again.
The hotel was decent. Good Mexican food right across the street at Margaritas. The Best Western has a great rewards program. Our room was clean and smelled good. The room had a coffee maker, fridge, microwave, iron, cable, cozy reclining chair, hair dryer, plenty of pillows.. We didn't utilize the pool but the hotel had one outside. There's a Wal-Mart, Home Depot, Tractor supply, Walgreens and all the necessities close by. Room was around $95. Corporate discount got it to about $82. The breakfast was decent enough also. Juices, hot food, cereal, muffins, coffee, fruit and all the basic good stuff. You can get $20 back off that meal alone. I'd stay here again. Staff seemed courteous and helpful enough. I think they allowed pets and had some smoking rooms also.
Thanks for taking time to review our hotel, and all that our city has to offer.
I stay here every time I'm in town We got snowed in one year spent several days there great stays always! The renovations are beautiful especially the bed and the floors are beautiful. Will always stay there when I'm in town love the great customer service.
Thank you. We are happy that you enjoy staying with us when you come to town and we appreciate your patronage.
You could see the pride of ownership as soon as you drove into this Best Western Inn. For an older, roadside motel, this Best Western has nice curb appeal, with pretty landscaping and a well-kept building. My wife and I found the same to be true in the lobby and in our guest room. They were reasonably updated, clean and in good repair. The breakfast experience was better than expected for a motel in this price range. I didn't get her name, but the woman running the breakfast puts a lot of extra effort into making it as nice as possible. Sure, this isn't a Marriott, but for the money it is a great value and a pleasant surprise. If I had a complaint, it would be that the Wi-Fi service was slow. Otherwise, our experience was very positive. We would not hesitate to stay there again.
We are so glad that you and your wife chose to stay with us, and that your experience was a great one. We look forward to seeing you again!
The inside of the room was perfect. Gorgeous new hardwood floors, new electronics and furniture. When I booked online I never noticed it was a Motel versus a Hotel. Very nice for the price. Small pool area if you want to take a dip. Front desk staff was very helpful and friendly. I'd definitely stay there again
Thank you for taking the time to write a review of your stay with us. We are glad you enjoyed it, and found that our motel meet all your expectations.
A nice, quiet, clean motel. In town to play golf at Tims Ford and stayed one night here. The motel is older but has been nicely remodeled. The lobby and breakfast are are new looking and very nice. The room was clean except for a few spots on an area rug in front of the sofa. Bed not the most comfortable I've ever had, but slept well. Air conditioner worked well. I would stay here again.
Thank you for taking time to review our property. We look forward to your return visit.
What nice place to stay. This is an older motel that has had a great make over. The staff were very efficient and helpful. The breakfast was hot and fresh. Eggs, bacon, sausage, bagels, waffaled and plenty of good hot coffee. PS: for you health nuts plenty of cereal and fruit.
Glad you enjoyed all that we have to offer. Thank you for staying with us and we hope to see you again soon
Nice room, great value, clean, friendly accommodating staff. I will recommend to friends and family. Excellent service. Thank you for your continued wonderful service. This the best hotel I have stayed in Winchester, TN.
On behalf of the entire staff, thanks!
We had a standard room which was great for sleeping in which is what we did most. Only drawback was the size of the bathroom, We aren't exactly small people. But the Personnel was great. Connie was a breath of fresh air, so polite and willing to help any way she can. Location was right winthin town and very close to where we were going daily. Couldn't have been a better location for us.
Thank you for taking time to write this review. Your opinions are important to us. On your next visit, we will make sure the bathroom will better suit your needs. Hope to see you again soon!
You will be pleasantly surprised by the rooms here. So very clean, quiet and a good location. The beds are very comfy with high quality linens. The pool area is clean and well kept. The breakfast lounge is pretty and extremely clean with plenty of food for anyone. I'd stay here again if I was ever in the area. All the staff were very nice too.
We are glad you enjoyed your stay and that the weather was nice enough for you to relax by the pool. Thanks for the review!
We had a king suite with a nice little sitting area. The beds were comfortable, plenty of towels, wash cloths etc. We were only in town for one night for my wives surgery the next morning. If I had to do it all over again would book the same hotel and room. Very friendly staff with a hassle free check in and out.
Thanks for staying with us. We are glad you found the room comfortable. Wishing your wife a speedy recovery!
Stayed here recently for 2 nights on a business trip. The room was clean, comfortable, and quiet. Nothing fancy but a nice place to relax and close to my client. The staff was courteous and helpful as well.
We are glad you found us accommodating for your business needs. Thank you for choosing to stay with us.
I stayed at this hotel for a week and was very pleased with my stay. It was very clean and quiet and all staff members were very courteous and helpful. There was also ample parking space even though all rooms were booked.
Thanks for taking the time to let us know that you enjoyed the week you stayed with us. We are glad to hear that you found the accommodations met your needs. We hope on your next visit to Winchester, you will stay with us!
The staff was friendly, the rooms were clean, and the ed was comfortable. It appears well maintained. The breakfast was simple, but met my needs. I will definitely stay here again when I am in the area.
I reviewed this hotel in 2015. It is much improved. The rooms have been upgraded. Very nice modern furniture with refrigerator and microwave and of course a TV. It also included a desk and business chair. A new air conditioner unit with digital controls has been installed.
We are glad that you enjoyed remodel that has been done to the property. Thanks for choosing to stay with us. We hope to see you again.
Booked a non-smoking and was offered only a smoking room. Odor was so INTENSE and room so dated and worn out that I would not have my family stay there. We ended up going to another hotel to spend the night. Typically book rooms in the $100 a night range, so I know about was I can expect. I will accept a little less, but this was way below even being close to standard.
I am sorry that this happened. When you book on line through certain websites, these companies do not guarantee room types, such as smoking or non-smoking, just bed types. If all the non smoking rooms with 2 beds are booked when you make the reservations, then their system will automatically book the 2 beds, but then the type will be smoking. The hotel is sent the reservation and only shows that the guest booked the 2 bed, smoking rooms. This only happens when the hotel is sold out of the room type that you desire. When these guest arrives, we are unable to accommodate the guest the room that they believed they had booked, so it is not only a horrible experience for the guest, but the hotel as well. If you choose to continue to use these websites to book your room, I do suggest you call the hotel to see if your desired room type was booked. If it was not, then you will need to cancel your reservation on line, as the hotel does not have your payment information, and hopefully this will allow you time to book the room you want. You can always call the hotel directly and make your reservation. We not only guarantee bed type, but room type as well. If you have any requests, such as adjoining rooms or floor preference, remember that on line bookings do not pick these request up. I suggest that you call the customer support number from your on line booking company, and see what they can do to retrieve your payment.
can't think of enough words to describe how bad this place is. Old, dirty, air conditioning not adequate, pool out of order, bathroom door locked us out. decor terribly outdated. And much more. Did I mention the smell?
We are truly sorry that you did not enjoy your stay. I hope that you got the CD's that were left behind in your room at check-out. Again we would like to congratulate your granddaughter for graduating at FCHS class of 2017. We wish her all the best in her future achievements.
You might expect a Best Western in a small city to be passable but undistinguished. That was decidedly not the case with the Best Western on the highway on the north side of Winchester. The hotel was rather small and had outside corridors but it was tucked in off the road and reasonably quiet. Staff was friendly, the rooms modern and well maintained, the amenities all functional, and the breakfast above average. The price made our stay a real bargain. Should your travels bring you to the eastern portion of Middle Tennessee, this would be a great option.
Thank you for taking time to post this review of our hotel. Your comments are valuable to us. It helps to see things from our guests perspective, that otherwise might go unnoticed. We look forward to your next stay with us.
This was one of the nicest Best Western's we have stayed at that is not BW Plus. It was clean, the decor was nice as were the staff. The breakfast was excellent with biscuits & gravy, scrambled eggs and of course the ubiquitous waffles! Unfortunately it was too early for the pool to be open, but we did sit out in the gazebo and enjoy a glass of wine and some cheese and salami. Nice little place and good value.
We are so glad you enjoyed your stay with us. The pool will be open this memorial day weekend, we hope you come back to enjoy it!
Very comfortable room (spacious and nicely decorated), friendly staff and beautiful area. It is close to good restaurants, University of the South in Sewanee, and The Walls of Jericho. There is also an operating historical theater in town where we saw a current-day movie.
It sounds like you had a great time seeing all that the area had to offer. Thank you for staying with us.
Room was an emergency purchase after a bad experience at another hotel. Staff were laid back but knowledgable. Room was clean. Older decorating but not hideous. My friend and I were relieved to find a clean, comfortable room in town. A bit pricey but for a room that we were able to check into less than thirty minutes after calling to reserve it, it was absolutely well worth every penny. I have several trips to Winchester over the next few months and will stay at this location every chance I get.
Thank you for staying with us. We glad you found the hotel accommodating, in your time of need. We look forward to seeing you on your next visit to Winchester, TN.
Clean, pet friendly overall great hotel. Friendly staff room was clean the hotel is located in a pretty quiet area definitely would stay here again and recommend to family and friends if they are in Winchester
We're so glad you enjoyed your stay. We know how important our guest furry friends are to each one of them. Hope to see you, soon!
We were charged $180.00 for an $80.00 room. At least that is what it was in August 2016 when we stayed there last. The staff at the desk was indifferent and not interested in us as customers. Finally the breakfast bar was mediocre. The coffee was cold, there was one egg for my wife and I to share and the microwave I used to heat the coffee would not program for part of a minute. Overall a disgusting and expensive visit!
There is no apology I can think of to correct this situation, nor will I make excuses for the staff members who made you feel this way. I am glad that you had stayed with us enough in the past to know that this is not how we operate the hotel, nor do we tolerate this behavior from the staff. I can only hope moving forward that you will stay with us another time so that you will realize that this was a breakdown with 2 staff members, and not a reflection of the hotel. You were heard and your voice is important. I thank customers such as yourself who let us know and we have the opportunity to fix the problem.
Very nice place to stay, quite clean rooms. The staff was most helpful, and what a fantastic breakfast in the morning! I plan on going back for another visit to the area and I will most definitely be staying at this Best Western.
On behalf of management and staff, we thank you for your review and look forward to seeing you again,
My bf has family nearby, so I've stayed at this hotel a few times over the years, since 2010. Always clean and well maintained at every visit. Rooms have recently been updated with new decor, flooring, etc. Reasonably priced. Highly recommend!
Thankyou for staying here with us at Best Western, we appreciate your great review. We hope to see you soon again Thanks, Austin
My girlfriend and I were passing through on our way back to Ohio and I decided that I wanted to stop at the Jack Daniels distillery. It was getting a little late so we decided to stay. She wasn't sure if this place(Best Western) would be up to her standards. After getting settled into our room she told me that this was one of the better motels she's stayed in for such an inexpensive price. The room was very clean and the staff was great. I would recommend this place to anyone and if I'm ever in the neighborhood again I will be stopping back here.
Thank you for choosing us here at Best Western as your choice of stay. We are happy we were able to meet you and your wife's standards, I hope your tour of the distillery was great. Please drop by and see us soon! Thanks, Best Western
Hotel came as an advisement to stay. The room was nice, comfortable within walking distance for eateries. Not far off the main road and was still on the quiet side. The staff very friendly, continental breakfast had different items that made it seem like a regular breakfast!
Thank you for spending the time to stay and enjoy our hotel. We here at Best Western try to make our guest here feel as comfortable as possible and have a wonderful breakfast. We hope you swing by again to enjoy what we have to offer, have a beautiful rest of the day and night. Sincerely, Austin Tinnel
All staff was very friendly and professional, exceptionally clean rooms, ideal location in the heart of town. Breakfast bar had great selection and hot food. Everything was perfect. This is a nice quiet location for those seeking peace and quiet. Price was very affordable. Worth driving a little longer out of your way to stay here!
Chose this offering because of these ratings and it's relative proximity to two craft fairs we attended over the weekend in Ketner Mills and Bell Buckle. Very nice room, king bed with seating area and comfortable love seat. Hot breakfast was good and staff were very friendly, helpful and efficient.
Thank you for taking time to write a review about your stay. We are glad that you enjoyed the love seat in your room and that you found the staff friendly and accommodating. We hope to see you again next October during the Bell Buckle craft shows.
unfriendly staff. cold breakfast. near a main street so noise level is redic! high priced or what you get! not up to date at all! best stay would be quality inn literally less tan 1 min up the street! well worth the money in this tiny town!
The room were clean and well maintained, staff was helpful and knowledgeable overall it was a great stay i enjoyed my time and the free breakfast. City was nice and seem to have a lot to do it i spent most of my time in park with my family.
we had stayed here one night but booked for a week. we ended p going to Quality Inn up the street and had a much nicer time! the staff we met were so grumpy and unfriendly, not professional at all. room was small but clean. wifi was slow but free. price was not worth the value. i recommend going literally 1 min or less p the street to a quality inn this town has! we searched a winchester inn and was told its drug infested so do not go there either.
Best is an apt description for this motel. located in rural Tennessee it is clean quiet and comfortable and competitively priced. I've stayed at other motels in the area but consider them second to this facility.
Thank you for choosing our hotel. We try to make your experience great and as comfortable as possible. Thank you for naming Best Western as your number one choice of stay. Best Regards,
Love this hotel nice friendly staff very clean.This is our second stay and plans for future stays. Very close to places to eat and shop not far from downtown Winchester. Both times have been very good and clean.Still have not had time to use the outdoor pool.Hopefully next time we can use it and stay longer
Thank you for staying at our hotel again. We appreciate your patronage. Hopefully your next stay with us you will be able to relax by the pool and enjoy a sunny day. We look forward to seeing you again on your next trip passing through. Best regards,
Very nice conveniences in this room. USB plugs on every lamp. Fridge. Microwave. Handy hair dryer. Lots of pillows. Comfortable bed. We found this hotel room more comfortable and convenient than rooms twice this expensive. Also, someone takes very good care of the hotel. It is clean inside and out. Very pleased.
We are glad that you were pleased with Best Western Inn, Winchester, TN, and look forward to your staying with us again.
Cute small hotel that has been kept up nicely. The rooms are clean, the beds are comfortable, and you can actually eat the breakfast items because the sausage tastes like sausage and the gravy is not from a can. Plan on taking a cold shower when you arrive to give the a/c time to cool the room because they are too cheap to leave it running.
Thank you for taking the time to write a review about your stay. Our breakfast items are cooked fresh each morning. We are glad you enjoyed them. The air conditions are reset to a higher temperature when the rooms are empty in the summer. Sorry that you experienced discomfort. We will look into a more workable system for both our guest and the hotel. Hope to see you again soon.
This is a nicely renovated hotel not far from the town square. The room is large, has all the expected amenities, and has friendly staff. The breakfast room is large either a variety of foods available for a good morning start. The pool is outside, a nice size with a covered sitting area on the pool side away from the road. It is close to shopping and restaurants.
We are glad you enjoyed your recent stay and that you were pleased with the amenities we offer. The staff and management thank you for your patronage. We hope that you will stay with us again soon.
Always impressed and satisfied. Wonderful rooms and great staff, love the renovations. I am always made to feel welcome and very well accommodated. I would without hesitation be willing to strongly recommend this hotel to anyone visiting this area.
We are glad you enjoyed the recent renovations. It's great to hear that the staff made you feel welcomed and that you would recommend the Best Western Inn, Winchester to other visitor in our area. On behalf of the staff and management we hope you will stay with us again soon.
this is the best place to stay in Winchester, TN area....by a landslide! Pool is awesome and clean....breakfast was great...we had sausage, gravy, eggs, biscuits, fresh cherries, and coffee....and so much more stuff to choose from. Rooms are clean and beds are comfortable...what more could you ask for?
I am glad that you had time to relax by the pool and that you enjoyed all the option provided at the breakfast bar. We appreciate your writing this review and are glad you enjoyed all that our hotel has to offer. Hope you will stay with us again the next time you are visiting Winchester, Tn.
This hotel has changed tremendously, with the upgrades over the past year. I actually moved to a different hotel for the last 2 years and decided to try BW again this year. I was pleasantly surprised when I entered the lobby, saw the breakfast area and entered the room. It was like night and day from previous visits. The upgrades made to the hotel definitely made my stay more enjoyable. The upgrades improved the cleanliness and appearance, the new furniture, fixtures and appliances made it more modern and definitely improved appearance and use. I would definitely recommend it.
It was perfectly located for our needs. Several restaurants located all around. Breakfast very good. We have stayed there before and would recommend it. Easy check in, check out. Comfortable beds, nice size room for the two of us and our German Shepherd.
This was the suggested hotel for a quilt group conference held nearby. Very good value for the money. Convenient to our event. Clean, quiet, and well maintained. Would definitely stay there again. We had a handicap access room, close to the front office & convenient to the breakfast room. Room was spacious and well designed. Glad we got that room.
This is a awesome hotel, rooms were clean staff was friendly. Free breakfast was awesome. Would stay here again if in the area. Close to places to eat and shop. Rooms were updated and new mattress and clean
Very much enjoyed my stay at the refurbished Best Western (remodeled within the last year). Comfortable bed, great black out curtains, and nice breakfast offerings. Lots of plugs. Mini-fridge. True non-smoking room was greatly appreciated.
what a fine staff! had some automobile issues and the front staff (Molly) went beyond to help us get our situation handled. we found the right local people to help us get up and running again and back on the road also left a pillow behind and the saved it for us to get picked up by a family member in the area.
We stayed in at the Winchester BW four nights. Excellent property. Loved the fact we could park our motorcycles directly in front of our rooms. Quiet hotel, very clean property, well maintained. Staff is excellent. Extremely helpful and concerned about our comfort during our stay. Offered several suggestions on roads to travel to avoid heavy traffic. Very much appreciated. Highly recommend staying here if in Winchester.
We stayed for 2 nights during our roadtrip through the midwest. We mainly picked this hotel for price combined with the reviews on T/A and because it is not too far away from Jack Daniel's (35 min drive). When we pulled into their parking lot, the first impression was that this is a pretty standard low key Inn. Once we entered the lobby, this changed immediately. The lobby and the attached breakfast area have a very modern look, the entire area looked super clean and very well organized, almost like a smaller version of a Hampton Inn. The "awe" continued when we got to our room, which had the same modern look, and the bathroom seemed to have been updated not too long ago as well. Same here, both were extremely clean. The room was equipped with special reading lights, a fridge and a microwave. Plus the required number of towels was supplied right away (not the standard in most places like this one). Although an older device, the A/C worked fine at an acceptable noise level. We didn't hear any noise from neighboring rooms. Breakfast was good with decent variety, and unlike most hotels they make a very good coffee! Wifi was stable and sufficiently fast at all times, never had to reconnect. The pool area is located at the northern end of the annex building and part of it is underneath the 2nd floor of that building, hence a good portion is in the shade, which was much appreciated with the outside temperature hitting 95F and more. To sum it up, this place is very well managed and maintained and it truly earns its T/A Certificate of Excellence award! If they had pillow top mattresses and some more hot items for breakfast (scrambled eggs or omelettes) this hotel could be considered a BW Plus.
Hadn't stayed in a Best Western Hotel in a long time. Liked the easy access to our vehicle for unloading and loading luggage. We had multi rooms with other family members and relatives also staying there. All the Rooms were well maintained and the free Breakfast Bar had something for everyone. Room Rates are competitive for the area and the staff was very friendly. Would stay there again.
My family had a great stay here. The room was super clean and the bed was nice. I would definitely stay here again. The only reasons I gave it 4 stars instead of 5 is because the room smelled a bit like dog pee or something (though I could tell the carpet was clean) and the breakfast wasn't that good, with orange juice that didn't taste quite right. I loved the shower and room and really was impressed with how clean everything was.
We stay at this hotel each year while visiting Winchester. Kids love the breakfast & pool. Rooms have small fridge & microwave & Wi-fi included in room price. Not a fancy hotel, but good, clean motel with friendly, helpful staff. We were very happy with our stay and will stay here again in the future.
Clean facility, friendly staff. good breakfast - convenient location. Very reasonable prices. Only place I suggest staying in this area. Peaceful surroundings. This will not post when less than 200 characters but I don;t have anything else to say.
I chose here to stay due to the clean outside and when I got inside it was even more amazing they had a wonderful staff and a great room. The Breakfast was awesome. If you go there please ask for Molly she was very sweet and helpful. We were down for a wedding and Molly made us feel at home. The rest of the staff was always so sweet
The staff is very pleasant, breakfast is good, rooms are clean and well maintained. We stay here whenever we are in town. We enjoy the pool with our grandkids, it's maintained and kept clean. We would recommend a stay to all. Tony from Michigan
Best Western in Winchester, TN, is a hotel that I would without a doubt choose again. Friendly and helpful staff, clean and comfortable room. We were very pleased with the staff, the room comfort as well as the quiet surroundings.
I always stay here when I'm in town on business. Rooms are immaculate, and staff is friendly. There are often families staying there, which makes me feel safer when I'm traveling alone. The place is maintained better than some 4-star hotels I've stayed in.
I can't believe I'm writing this, but I really enjoyed my stay at this Best Western! We were visiting family at Tim's Ford Lake, and this hotel housed the overflow of people. There weren't many choices, so we book here without really reading any reviews. That said- the front desk staff was really kind, the room was large and recently renovated, and the noise level was quiet for a hotel without interior hallways. The rooms had modern furnishings and comfortable beds. The small refrigerator was really helpful when traveling with my young child, and the breakfast and pool were nice additions considering the price of the hotel was low to begin with. Often times we opt for more expensive hotels when on road trips, but this has taught me to read reviews and actually consider Best Western as they work on re-branding and improving quality.
We were traveling from Illinois. I had reserved 2 rooms for my family to stay for my mother's funeral nearby. Staff member Samantha helped me change my initial room due to my inability to climb stairs, and then again due to air conditioning that wasn't working well in another suite. We ended up in a cool, quiet room with great beds and stayed there for 3 nights. Samantha even hugged and comforted me as I was grieving. The was in a convenient location for my family to attend the funeral and wake. Also, there were restaurants and shopping near by. When we return for future family visits, we will definitely stay at the BW in Winchester.
Very impressed with this Hotel, looked like it my be a lower end property but rooms & service were outstanding. On really big complaint was internet service - absolutely dismal and basically nonexistent. Would never stay here again if I really needed any kind of decent internet. Luckily, it was not a show stopper on this trip. Beware and check if it's important.
nice and clean and well furnished! Larger room than we expected and enjoyed it very much! The front desk staff was very help and friendly and made recommendations for us in the area. I also appreciated having a separate living room and bedroom.
Love this hotel. One of the nicest best westerns we have ever stayed at. When we walked into the lobby i knew the rooms would be nice because the lobby smelled clean. the rooms were very clean and fresh. Beds were comfortable and our room had laminate flooring instead of carpet, awesome idea in a a hotel room
Located right on the main drive through Winchester next to the Hardee's. Also near the US Bank and the Waffle House. This Best Western had recently been completely remodeled, even the check in and breakfast area. It looked bran new. The rate was very fair and the staff was very efficient and pleasant. They had more than enough for breakfast along with the newspaper-the Tennessean and the USA Today. They even deeply thanked me for staying with them and if there was anything they could do. "I WAS REALLY IMPRESSED WITH THE ROOM. IT WAS TOPS." I WAS SURPRISED IT HAD READING LIGHTS AND A FARELY LARGE FLATSCREEN TV. THERE WERE PLENTY OF GOOD RESTAURANTS IN THE AREA AND I DON'T MEAN FAST FOOD. THEY HAD THOSE AS WELL. dan c
Hotel room was nice clean and good location. Staff was friendly and helpful. Only negative was we travel with suit case and cooler we were on 2nd floor no elevator only stairs that is rough on an old man. We would stay here again but ask for room on 1st floor.
The hotel was perfect after finding out all the rooms were booked at the hotel we wanted. We got a King suite with a pullout sofa. We loved that the king bed was able to be shut off from the rest of the suite. The breakfast was good too.
check in was easy, the room more than met expectations (quiet and comfy) Staff was friendly and knowledgeable of surrounding restaurants and directions for us to continue on our way. Breakfast is very good in clean surroundings. I will be back.
There's not many places to choose from in Winchester itself, and when you pull up, you may think, "Am I at the right place?" But when you walk into your room, you will have the feel of a luxury hotel. The decor is very modern and the rooms are very clean and up to date. Our room had very comfortable king size bed. Our bathroom had a huge jacuzzi tub. The hotel had complimentary breakfast but we were able to walk to several fast food for breakfast and there was a nearby Waffle House in Decherd, TN which is literally across the bridge at the back of the hotel. The staff was very helpful. I requested to change my reservations to a different type room upon arrival and the desk clerk was able to accommodate my request and was very courteous.
Someone else booked the room for us so we were not exactly sure what to expect. When we pulled up, around 10:00 p.m. we were a little unsure of what awaited us. The lobby was nice so we were a little more at ease about what the rooms might be like. When we actually got to our room, wow! The room did not match the outside at all. It was very nice, new contemporary decor, and big room. There is nothing wrong with the outside, it just does not make you think that the room is going to be so nice! Very comfortable beds and pillows! It is quite a way off of the interstate but it was a great stay.
This is a motel which has been retrofitted by best western. The rooms are 80% renovated (and very nicely done- hardwood floors etc), but other parts of them (ceilings, bathrooms) still appear pretty dated. I've stayed here several times and the first time I was not impressed; the last several times I've really enjoyed my stay. Good breakfast, wonderful staff, pretty quiet. The suites are very nice sized; kitchenettes include an odd collection of utensils and vessels but have everything you need!
Kevin, on behalf of the entire staff, thank you for staying at the Best Western Inn, Winchester, TN. We are extremely pleased that you enjoyed the updates we have made to our property, as well as your input on areas that need to be worked on. We look forward to see you the next time you are in Winchester. Best regards,
I read the reviews on Trip advisor. I was so happy with the everything. The staff was friendly. The room was super clean. I have nothing but good things to say about my stay. They had a wide variety to choose from at breakfast. The beds were comfortable. I would highly recommend the Best Western at Winchester to anyone visiting the area. I was visiting for a funeral with my sister and my aunt.
Thank Denise for your kind words about your stay. We understand that your trip here was to attend a funeral, and the staff and management extend our condolences to you and your family. We hope to see you again under happy circumstances.
rooms are very clean. very nice stay... worth the money.... top notch staff. will stay every trip to Winchester fppd was good for breakfast... clean place to eat plenty of foodplenty of parking easy in and out
The staff was friendly. The room was very clean and it was quiet. Breakfast was a step above the usual hotel breakfast. The location is convenient to the main road and nearby restaurants. I would stay there again.
The tub faucet dripped constantly and was annoying. Also, I called front desk around 10:00 PM and requested a wake up call at 5:30 AM, the gentleman that answered said OK; but I did not get a wake up call
People working on property and room assigned was not ready. We were told no workers by our room but that was not the case. Driveway blocked by workers at motel so we could not get to our room. Registration personnel was grumpy when we checked in to room. . Breakfast as good.
Traveling with a pet is not always easy. Many times if you can find a "pet friendly" hotel you get a designated room that smells of animals and urine. Here you get any room. There is an additional fee of $20/night-$100/week and I think that is fair. We have stayed at the hotel without the dog previously and were very happy with it. It is clean, rooms were well stocked and a continental breakfast. Bruce was great!!!!
Elexa made this trip more enjoyable for me in that she had a great attitude and was very helpful as my schedule changed many times during my trip. She was always positive and very cheerful. Hotel was clean and comfortable with nice amenities. Only issue I had was a nonworking coffee maker but a quick note to housekeeping and that problem was resolved.
We stayed here over the weekend with a group of friends o visit area attractions. The hotel room was clean, and nice. The air conditioner didn't really keep it as cool as we like it kept turning off at night. The towels were nice and smelled clean, there was a hair dryer as well as shampoo and lotion with is nice. We ate breakfast the first day and had waffles and coffee (it was good) milk and juice as well as yogurt. Weren't hungry the next day. The office staff was very nice as well and helpful. All in all a great stay, this was our second as we were here 3 years ago as well.
My sister, her daughter and I had to make an emergency family trip to Winchester without much planning. I was shocked and so pleasantly surprised to find a little tasteful inn in a tiny Tennessee town. The decor is more like Waldorf Astoria than a little motel. Elegant Pottery Barn classic type decor, super clean and just what we all need during a family crises. I guess Best Western Hotels are stepping up their game and this little niche gem may just be the sign of new trends for them. If you are visiting Southern Tenneseee Hospital it is the closest, most Tasteful and comfortable place you can find almost anywhere across the country and certainly in Winchester. #bestwestern Photos by Lois Spatz
The hotel left almost no impression on me. It was very basic, but clean, with a comfortable bed and plenty of towels. There was a great selection of cable channels and a large flatscreen tv, plus a microwave and refrigerator. The woman at check-in wasn't rude, but wasn't all about being helpful or kind either. Breakfast was passable. I wouldn't recommend the hotel, but I wouldn't warn folks away, either.
This is an average Inn, but probably the best in Winchester. The breakfast was good and the rooms were clean. The refrigerator in my room did not work. Usually full on weekends in June due to baseball tournaments. Fairly quite, but no noise problems.
Winchester is a pleasant city with extremely polite people. The hotel is in close proximity to restaurants. However, the climate control is poor, leaving room smelly moldy. The hotel was furnished nicely but the hotel is old. The hotel carries a lower price and has a lower quality compared to other chains. You get what you pay for in this location.
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