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SureStay by Best Western Huntsville University Area

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4404 University Drive NW, Huntsville, 35816-2805 Etats-Unis
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PHONE : (256) 864-0388
4.8 / 5
12 Reviews Tripadvisor
REVENIR_AU_DEBUT

Hotel advantages

24/7 reception
Complimentary breakfast
Free Parking
Free Wifi
Washing machine on site
Parking
Hair dryer
Iron and ironing board
Microwave
Refrigerators
The strong points

Description

In the city that helped put America in space, SureStay by Best Western Huntsville University Area sets travelers down near the science and Southern charm that define Huntsville, Alabama, the original Rocket City. The U.S. Space and Rocket Center anchor the local identity, its towering rockets a short drive away and its history reaching back to the Apollo program. The Huntsville Botanical Garden offers a greener counterpoint, the University of Alabama in Huntsville sits close by, and downtown's restored districts hum with restaurants and music. A full calendar of festivals, from the Panoply Arts Festival to Concerts in the Park, keeps the season busy from spring through fall. Each room comes equipped with a microwave, refrigerator, and flat-screen television, and a seasonal outdoor pool offers a break from the summer warmth. A complimentary breakfast starts in the morning. Rocket science one day and riverside festivals the next, Huntsville rewards a curious traveler.

Customer reviews

Travellers choice
Tripadvisor
4.8
based on 12 guest reviews
Excellent
10
Very Good
1
Average
1
Poor
0
Terrible
0
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"I will definitely stay again!"
Jenena D, 20 Septembre 2026

This is my 2nd time with Surestay. The rooms look exactly as they advertise-they're very clean and cool. The staff is wonderful. I definitely recommend and I will surely stay again!

Owner Response, 20 Septembre 2026

Hi jenenad2026, Thank you so much for taking the time to share your wonderful feedback and for choosing SureStay for a second visit! We're thrilled to hear that your experience has been consistently positive and that the rooms matched what you saw in our advertising. It's great to know that you found your room clean, cool, and comfortable, and that our staff made such a wonderful impression. We truly appreciate your recommendation and your continued support. Thank you again for staying with us. We're delighted to know you plan to return, and we look forward to welcoming you back for another pleasant stay!

"Great value"
Anthony D, 19 Septembre 2026

Clean room, comfortable mattress more pillows than anyone needs. Adorable couple that owns the place. I will definitely choose them again.

Owner Response, 19 Septembre 2026

Hi anthonydQ8169LR, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay and found your room clean, comfortable, and well equipped with plenty of pillows for a restful night. It's especially heartwarming to hear your kind comments about the owners. We truly appreciate you recognizing the friendly and personal hospitality they provide to our guests. Knowing that you would choose to stay with us again is the best compliment we could receive. Thank you again for your kind words and for choosing to stay with us. We look forward to welcoming you back for another comfortable and enjoyable visit!

"Great accommodations"
sparky732, 14 Février 2026

This hotel is located in the heart of shopping and restaurants. We enjoyed a very quiet stay plenty of parking near your room. Our room was clean and had very comfortable and warm bedding. The price was a great value. We will return here every trip to Huntsville.

Owner Response, 14 Février 2026

Hi sparky732, Thank you so much for sharing your wonderful feedback! We are thrilled to hear that you enjoyed your stay and found our location convenient for shopping and dining. It's also great to know that our quiet atmosphere, ample parking, and comfortable, warm bedding added to your comfort and relaxation. We truly appreciate your kind words about the value of your stay, and it's fantastic to hear that you plan to return on future trips to Huntsville. Feedback like yours is always motivating for our team, as we strive to make every guest experience welcoming, comfortable, and enjoyable. We look forward to hosting you again soon and providing another excellent stay!

"We found a home away from home."
sparky732, 14 Août 2025

The hotel has recently been remodeled. The room was clean, spacious, and bedding was very comfortable. There was no road noise even though our room was close to the front of the hotel. The front desk staff was cheerful, helpful, and very accommodating to our requests. We had a fantastic stay and will definitely stay here again. The price point will help us to stay longer to visit our family in the area.

Owner Response, 14 Août 2025

Hi sparky732, Thank you for taking the time to share such a wonderful review of your recent stay with us. We're so pleased to hear that you enjoyed our newly remodeled accommodations and found your room to be clean, spacious, and equipped with comfortable bedding. Providing a restful night's sleep is one of our top priorities, so your feedback means a lot to us. It's also great to know that you experienced a quiet and peaceful stay despite being near the front of the hotel. We understand how important a calm environment is for relaxation. I'm especially glad our front desk team left such a positive impression. Your kind words about their cheerful, helpful, and accommodating service will be shared with the team, they'll be thrilled to know they made your visit fantastic. We're delighted that our price point will make it easier for you to enjoy longer visits with your family in the area. We look forward to welcoming you back for another comfortable, friendly, and memorable stay.

"Amazing"
MICHAEL C, 04 Août 2025

The people are nice and the room was clean and comfortable. I would recommend this property to anyone looking to enjoy for travel. The beds are also super comfortable.

Owner Response, 04 Août 2025

Hi Michael C, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay with us and found both our hospitality and accommodations to your liking. It's great to know that our team's friendliness made you feel welcome and that your room was clean, comfortable, and a pleasant place to relax. We're also especially happy to hear you enjoyed the beds, a good night's rest is so important when traveling, and we're glad we could provide that for you. Your recommendation means a great deal to us, and we truly appreciate you sharing your positive experience. We look forward to welcoming you back whenever your travels bring you to the area again.

"Very Clean room and facilities"
Caryn M, 29 Avril 2025

Very welcoming staff no issues upon check-in, my room was very clean for that matter. The entire establishment was very clean, including the common areas and parking lot. My bed was very comfortable. And I felt safe and secure -no lot lizards or random people hanging out in the parking lot. The continental breakfast had a variety of choices. Checkout process was no problem at all. I would definitely recommend this hotel This hotel is located very near to the expressway and you can hear some roadway sounds but the room I had per my own request was the very first room near the front of the hotel I would definitely recommend staying here and I would stay here again

Owner Response, 29 Avril 2025

Hi 352crynm, Thank you so much for your thoughtful and detailed review! We're thrilled to hear that you had a positive experience during your stay with us and that everything from the cleanliness of your room to the friendliness of our staff met your expectations. It's great to know that you found your room and the entire property, including the parking lot and common areas, to be clean and well-maintained. We take pride in offering a safe, secure, and welcoming environment for all of our guests, so your kind words about feeling safe and at ease truly mean a lot to us. We're also glad to hear you enjoyed a restful night on our comfortable beds and found the continental breakfast to offer a nice variety to start your day. We work hard to make sure each guest feels well taken care of from check-in through departure, and it's wonderful to know that both processes went smoothly for you. We appreciate you noting the proximity to the expressway as well. As you mentioned, some roadway noise can occasionally be heard in certain rooms, especially those closest to the front. We're always happy to work with guests on room preferences to ensure a comfortable stay. Thank you again for your recommendation, it means the world to us. We look forward to welcoming you back on your next trip!

"Great stay"
Tami S, 17 Août 2024

Great stay! Room was very clean and bed was comfortable. Front desk staff nice as well! We did not eat breakfast but it was set up good. I will definitely stay here next trip thru! Just to mention, there were no bedside lamps, just overhead lights. We had to get up to turn lights on and off. Great lighting, just inconvenient.

Owner Response, 17 Août 2024

Hi 515tamis, Thank you for sharing your experience! We're happy to hear that you had a great stay and found the room clean and comfortable. It's wonderful to know that our front desk staff made a positive impression. We appreciate your feedback about the bedside lighting. We understand that having bedside lamps can make the stay more convenient, and we will certainly consider this for future improvements. Thank you again for your valuable input and for choosing to stay with us. We look forward to welcoming you back on your next trip!

"Nice hotel, not great breakfast"
615isaacl, 11 Août 2024

Very nice hotel with a very clean room. Bed was spacious and comfy. It was located on a highway with lots of food options nearby and very close to Huntsville. Reason for the missing star was the breakfast was very poor. We spent a week in BW properties and this one was the worst. No hot options, no coffee bar, very basic options. Apart from breakfast hotel was pretty good

Owner Response, 11 Août 2024

Hi 615isaacl, Thank you for taking the time to share your feedback. We're happy to hear that you enjoyed your stay and found the room spacious, clean, and comfortable. Our location near Huntsville and the variety of nearby food options are definitely some of our highlights, so we're glad those were convenient for you. However, I'm sorry to hear that our breakfast didn't meet your expectations, especially after your positive experiences at other BW properties. We appreciate your feedback and will be looking into how we can improve our breakfast offerings to provide more variety and quality. We hope to have the opportunity to welcome you back for an even better experience in the future.

"Simple yet clean and comfortable"
Angie R, 23 Mai 2024

My fiancé and I stayed 3 nights here and were very pleased with our room; the cleanliness, comfort, and price. We just needed a place to rest our heads at night and a shower; nothing fancy. We were very pleased with the stay, and the staff were very friendly. The room had a decent size fridge and microwave; large bed, and spacious room. We would stay here again.

Owner Response, 23 Mai 2024

Hi Angie R, Thank you so much for your kind words and for choosing to stay with us. Ensuring that our guests have a comfortable and clean room at an affordable price is always our goal, and we're delighted that we could meet your expectations in this regard. We're glad that you found our room amenities, including the fridge and microwave, to be convenient for your needs. It's wonderful to hear that our staff contributed to making your stay enjoyable. Providing friendly and helpful service is important to us, and we're pleased that you experienced that during your time with us. We appreciate your recommendation and look forward to welcoming you back for another pleasant stay in the future!

"Clean!"
Roam31417665677, 10 Mai 2024

Booked this rsvp last minute after our original rsvp hotel was disgustingly dirty so we walked out. This room was very clean and tidy, front desk very helpful and pleasant. Room was tidy and well stocked. Will stay when we return to area next month.

Owner Response, 10 Mai 2024

Hi Roam31417665677, Thank you for sharing your experience with us, and we're thrilled to hear that we could provide you with a clean and comfortable stay, especially given the last-minute nature of your reservation. We understand the importance of cleanliness and tidiness in creating a pleasant stay for our guests, and we're delighted that our room met your expectations. It's great to know that you found our front desk team helpful and pleasant—we strive to provide excellent service to all our guests. We're pleased that the room was well-stocked and that you found everything you needed for a comfortable stay. Your satisfaction is our priority, and we're glad we could contribute to a positive experience during your visit. We would be honored to welcome you back next month when you return to the area.

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Is breakfast included in the rate?
julie
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
julie
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
julie
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
julie
Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
julie
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
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