Best Western Plus La Fayette Hotel et SPA,  Epinal

4.0/5  - based on 345 guest reviews.
Parc Economique Le Sautle Cerf, B. P. 44, 88002, Epinal, France - See map
+33 3 29811515 +33 3 29310708

Destination

Dates

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> Room 1

1 adult

 

Hotel advantages

  • Restaurant
    Restaurant
  • Spa
    Spa
  • Indoor pool
    Indoor pool
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Sauna
    Sauna
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TripAdvisor Traveler Rating
based on 345 traveler reviews
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Located near Epinal, at the crossroads of international routes, the Best Western Plus® La Fayette Hotel et SPA in Epinal, which is fully air-conditioned, offers relaxation and comfort. We feature amenities such as an indoor swimming pool, Jacuzzi®, sauna, fitness room and direct access to a golf course. Enjoy our inviting cocktail bar, delicious cuisine and wines in our gastronomic restaurant. Meeting facilities for seminars and conferences from 10 to 110 people are available. The Best Western Plus® La Fayette Hotel et SPA is a good place for golfers, horseback riders and business or leisure travelers. Enjoy your stay.

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Room 1

Guest reviews


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based on 345 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
132
Verygood
 
141
Medium
 
52
Poor
 
14
Horrible
 
6
Business Business 83
Couples Couples 186
Family Family 33
Friends getaway Friends getaway 20
Solo travel Solo travel 10
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Plus La Fayette Hotel et SPA,Epinal
  • 5
    « Excellent customer service, good food & comfy beds »

    Four of us stayed for 4 days on a business trip. The hotel was good but what really made the difference was the staff, in particular Oceana the receptionist, who couldn't have been more helpful. Oceana was never too busy to help it give us information to ensure our check-in, stay and departure experiences were fantastic. The hotel restaurant is also very good. It was also great to see that the hotel supports local wildlife with a bird table and impressive insect house in the grounds.

    3
    « Acceptable but lack of professionalism »

    Rooms are big and comfortable. Everything was clean. However, they use something weird to clean the room and there was a funny smell in the air. Don't expect a luxurious spa. It is small and no one is monitoring it. Some people are not respecting the hygiene rules, so I have serious doubts about the cleanliness of the place. When we did the check in no one offered us towel our slippers for the spa, we had to ask for them. Same story for the restaurant. When we came down to have dinner, we were told that they were complete. We had to go somewhere else. A bit more of professional and I would have rated this hotel differently.

    3
    « Very fine »

    Need a place for the night at Epinal and this worked. The rooms have thin walls and I could hear quite a bit from the neighbors. I was surprised it had no elevator, even for a two story place. Overall, it worked, I would try to stay downtown next time to have more to do.

    4
    « Not worthy of five stars as too expensive. »

    My wife and I spent a night here recently. The room was fine, but the bathroom is complicated - a previous reviewer commented on the transparent glass wall between the shower area and the bedroom. Well, amongst all those confusing switches, there's one that makes the glass opaque thus saving your dignity! It does take a minute or two to become effective, so maybe was missed by the previous writer. And it wouldn't be difficult to miss that it's there - there must be about ten switches in the bathroom alone - some for regular lighting, and some for electric blue mood lighting, and the one for the glass wall. The bed was adequate, and our sleep was fine. We ate dinner at the in-house restaurant before retiring. The food was fine, as was the wine and the beers - but it was over-priced and I felt they were trying too hard to be a gournet venue rather than a Best Western hotel. A bit too fancy for my liking, but tasty and very edible, nevertheless. We did not partake of breakfast the next morning, so no comment about what was on offer. Overall, whilst the quality was above that normally found in Best Western hotels, I felt it was trying to be something that it wasn't and that effort just wasn't necessary. It must be said that the staff were all very pleasant and efficient. Recommended? The jury is out (the cost is too high, both for the room and for the evening meal, but the quality is high too - it's not really what a BW is all about though). Will I return? Probably not - there must be less expensive hotels in a better location within the town of Epinal (The Lafayette is, after all, in an Economic Park - i.e. surrounded by low level commercial units, all of which look less than ten years old. Boring!)

    4
    « Friendly atmosphere, good food and a relaxing sauna »

    We went there for a weekend to explore the region. Centrally situated between lake Bouzet and Gerardmer, the hotel has very nice rooms, comfortable beds, small but relaxing wellness and sauna and great to go to the restaurant with great food afterwards only a few steps from your room. Very friendly service!

    3
    « Nice Room but high price »

    I stayed as a business trip and found the room to be very nice and it seems recently decorated. The price is quite high compared to the many other hotels in the area. Service was fine and both check in and check out very quick. The room was modern with a good amount of space, work area, mini bar, good sized bathroom with a nice rain shower. One odd point is that the shower has a full glass window that looks directly into the bedroom. I have seem this in other hotel brands but they always offer some way to close it, such as a blind? No option in this one, so if you are staying here with friends, ensure you are happy to share a shower view together, as it is unavoidable. Bed was a good size and very comfortable. The room has tea and coffee making facilities. Wifi is available and free. Once connected I found it to be a good speed for working but the signal in the room was much lower than in the main hotel area. This made FaceTime calling difficult as the low signal dropped the call. I was very close to the main reception, so not sure why the signal is that low. The breakfast was very simple although they did have a quite a nice range it was much smaller than other chains, if you normally stay with major brands then you will find it a bit small. I found everything I needed and the breakfast cost is very reasonable at around €12. Freshly squeezed orange is available for an additional fee. I did not use the Spa but did have a look. The pool is very small, much smaller than it seems on the photo (don't expect to swim), but it has a jacuzzi as well and all seems included in the price. Again, one strange point is that the pool and spa area look directly into the reception area? Strange to think why watching everyone check in and out is relaxing? Personally I would fully block that window and allow the Spa to be more secluded. Overall, for a three star hotel the room is very good and the breakfast acceptable. Wifi needs strengthening to meet all the rooms and the price remains quite high.

    3
    « Disappointed with Best Western »

    I often stay at Best Western as they take dogs and hotels are normally above average quality. For this reason I pick the Lafayette, even though the 130 EUR per night price excluded Breakfast was pretty high, probably the highest in the area. We enter i and the room was terribly hot, temperature gauge worked badly so we could not really change it, we then proceed to close the curtain and the pretty heavy metal bar holding the it fell off missing my partners head by few cm. We then open the wardrobe and we find a pair of dirty underwear in it!!! We tried wireless and signal was very poor. We took a shower but the glass door seals were old and in certain places not present so we found ourselves with a lake in the bathroom. 130 EUR?? Are we kidding?? After my complaint the concierge gave us the breakfast free but that did not give me back the night i spent there. Very little sleep and pretty annoyed; I am not giving 2 stars just because its the first time this happens in Best Western. Sort it out!!Its ridiculous!

    4
    « Great hotel »

    The food serviced at dinner was fantastic! It really opened me up to the most superb food combinations. I was so floored. The room was nice and clean, the bed was ok, plenty of parking. I stayed here so that I could visit nearby American National Cemetery

    5
    « Very nice hotel »

    Stayed here with a large group on our way to the Alps. The hotel doesn't look much from the outside, but inside is lovely, modern and spacious. Spa is small, but well equipped. Staff were excellent, and very helpful. Although it seems like you're on an industrial estate there are a few decent places to eat nearby. Would recommend a stay here.

    4
    « Biz trip accomodation »

    I was staying in this hotel for two weeks. Rooms are nice and clean. Service was without any problems. Had only breakfasts, but it was really all you can ask for, with some local specialties (meat, cheese). Perfect was the spa, a real dealbreaker. Two types of sauna, then pool and hot tub. Great relax after a long day. Not crowded at all. Available without any additional fee or appointment. Basic shops nearby by foot, larger 3min by car. Great accesibility from highway.

  • 4
    « Nice room for a one night stay »

    The staff was very pleasant and helpful. My room was clean and well appointed. The beds where comfortable and the bathroom was a great deal larger than most European ones. My only complaint is the walls are a little thin in the morning you can here your neighbors getting ready

    5
    « An exceptional overnight stay »

    On our journey down to the south of France we needed some overnight stopovers. Lafayette Hotel just fitted the bill. It was very close to the motorway. The spa was fantastic and very relaxing. The food was quite expensive but of exceptional quality. and the staff couldn't do enough for us. The room was very well appointed and there was nothing we could fault.

    3
    « Great deal when for business »

    The hotel is really decent, maybe a bit expansive for the little remote location, but the bed is just great. Superb the SPA and fitness area, and very good breakfast. Also great restaurant on the ground floor. Negative points, SPA is on the ground floor, and you may like to avoid to be overlooked by all people passing by, and the shower is too small if you are more than 1,60 m tall. Plus the breakfast is not included so on top you'll have to pay 12€.

    5
    « A great place to stop en route to Switzerland/Italy »

    We used this hotel as a stop over from the UK to Northern Italy. Its main attraction is that it is only a few minutes from the motorway and that it has secure underground parking. As other posts indicate, the location is on a retail park on the outskirts of town. The exterior is relatively nondescript and the hotel is easy enough to find but not easy to see from a distance. It should be noted that the garage has room for about ten cars and is accessed via a tight ninety degree turn at the bottom of a steep driveway. Low slung cars, or those with wide turning circles may struggle. Judging by the number of vintage and supercars in residence though this is obviously a well known watering hole for the motoring fraternity. The superior room booked was not very large, more in keeping with an economy hotel room in the UK and ranking as a broom cupboard by American standards but large rooms are not common in French hotels until you get to the five star level. That said, it was clean, functional, quiet and pleasant. We ordered breakfast in our room which contained a large selection of food all of which was of high quality. The one surprise that we did have was that having booked a 'Best Western' we assumed that the food would also be in line with chain hotel standards. Having arrived in the bar expecting to order a couple of beers and a burger we found the restaurant was not busy and we enjoyed one of the best dinners that we had throughout the holiday, including outlets and hotels operating at a much higher price. English was spoken by two of the staff but the rest were helpful and very understanding of my poor efforts in French. All in all a pleasant and functional hotel with an excellent restaurant and useful garage if you're driving something that might attract 'sticky fingers' if left outside overnight.

    3
    « Typical business hotel »

    Lafayette is a typical business hotel in Epinal. Rooms are average and shower is ok bathtub however has been squeezed in the bathroom and is not recommended to be used by a normal sized person. Breakfast was standard and could have been better for the room rate

    4
    « Good overnight stay »

    I chose this hotel for an overnight stay while traveling home after our annual holiday after reading online reviews and was not disappointed. The staff were attentive, the hotel is very clean and for extra piece of mind if leaving luggage in the car there is a secure underground garage for 8 euros.

 

Getting to the hotel ...

All directions
·From: The north. Take A4 and exit at Nancy. Take N57 to the Le Saut Le Cerf exit to the Best Western Plus® La Fayette Hotel et SPA. ·From: The south. Take A5, exit at Bulgneville then take D3 to the Best Western Plus® La Fayette Hotel et SPA. ·From: The east. Take N57 and exit at Le Saut Le Cerf to the Best Western Plus® La Fayette Hotel et SPA. ·From: The west. Take A31, exit at Bulgnéville and then take D3 towards Epinal to the Best Western Plus® La Fayette Hotel et SPA.