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Best Western Plus College Park Hotel, College Park

4.5/5  - basé sur 425 notations.
8419 Baltimore Avenue, 20740-2437, College Park, United States - See map

Situated less than a mile from the gorgeous University of Maryland campus, College Park plunges you into a lively academic atmosphere awash in trendy restaurants, boutique shopping, and vibrant pubs. There's a lot more to this college town than the University of Maryland, and guests the Best Western Plus College Park Hotel can enjoy convenience along with the best in amenities. Just ten miles from Washington, D. C. , make the most of your trip to the heart of the nation with a stay at our contemporary property complete with an open and airy lobby and a bright and quiet business center. Whether you’re in town to visit one of the many universities or to do business in D. C. , you’ll be just one mile from Metro Station, giving to access to M-Square, the Junior Tennis Center, and D. C. ’s metro line: the MARC. With FedEx Field nearby offering Washington Redskins games and an exciting lineup of concerts year-round, you’ll appreciate our abundance of extras designed to help you relax and unwind, including a pretty courtyard with a large gazebo, a modern fitness center, and laundry services. Each morning you can indulge in a free hot breakfast featuring eggs, sausage, pancakes, waffles, and hash browns, or opt for a grab-and-go breakfast if you’re itching to hit all the nearby historic sites. After a long day in the city, retire in your modern room dressed in neutral tones and minimalist style and complete with flat-screen TVs boasting premium sports packages, microwaves, refrigerators, and arm chairs. Even more space and a separate living area can be found in our mini suites, with views of the verdant town available from our view rooms. Book your room and treat yourself to a luxurious stay near our nation’s capital.

Best Western Plus

College Park Hotel

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Hotel advantages

  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 425 guest reviews
NOTE ISSUED
Excellent
244
Very Good
123
Average
34
Poor
14
Terrible
10
REFER TO NOTICE
Business Business
91
Couples Couples
76
Family Family
211
Friends getaway Friends getaway
18
Solo travel Solo travel
20
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"A little expensive for what it is - but in general, a good option"

4
17/09/2018

I stayed here for one night while in College Park for work. When I walked in the lobby sort of put me off - so I was relieved to see the room so bright. Rooms were very clean (seems like a newish hotel) and the internet worked great. Free breakfast in the morning was more than I was anticipating. Plus the pop machine was only $1. Finally! Pop for the price of what pop should be! There are several places to walk to for dinner - I felt safe as a single woman. I'd stay here again - but hope I get a better rate.

"College Tour"

5
11/09/2018

We were in town for a tour of University of Maryland. The school was only a few miles away. Perfect location for us. The hotel and the room were both immaculate. The staff was very friendly and the price was right. I would highly recommend this hotel. The only negative would be no waffle machine in the breakfast room.

"Room was fine but service is terrible"

2
04/09/2018

The room was acceptable. Sadly all but one of the staff we encountered were unhelpful. The evening clerk was too busy watching TV to answer questions and mumbled his responses unintelligibly (most likely to make us leave him alone). Other staff members kept passing the buck to others on responsibility rather than trying to help us. They refused to provide a glass of milk 15 minutes prior to when the breakfast area opened. My kids were participating in a competition at the University of Maryland and due to the start time, we had to leave before the breakfast area officially opened - all I wanted was one glass of milk for their cereal (which I had brought from home), but was told there was no way they could give this to us (though they were setting up during that time). There's a sign in the breakfast area stating to ask about gluten free options, but all this means is that a staff member will tell you that fruit is gluten free. I wish I had read the reviews here before booking this hotel, as the competition organizers had offered other venues. Lesson learned.

"Needs upkeep, better staff"

3
30/08/2018

I chose this hotel for its location near the National Archives and the university campus. In this aspect, I was pleased with my choice. But I was not particularly pleased with the hotel itself. Firstly, my door did not shut all the way at first, although it did if you pulled it shut. This issue was annoying and slightly worrisome when I discovered it at around 1am one morning. The breakfast was typical of a hotel, but I was pleasantly surprised by the variety. The front desk staff that I interacted with did not seem to particularly enjoy their job although they were friendly enough. I was, however, very disappointed in the front desk clerk who checked me out and then declined to call me a cab even though I needed to get to the airport. She said "we only have Uber." I took the Metro instead.

"Hotel needs work; staff needs training"

2
31/07/2018

My wife and I stopped here during a recent road trip from Cincinnati to South Florida. The building itself appears rundown, the elevator inspection license was expired, the Wi-fi did not work, and the phone in our room did not work to call the front desk. The woman at the front desk was busy on her phone and was very unhelpful. The person on duty after her was also no help, sitting on a chair in the dining area, feet on another chair, and sound asleep. The room itself was adequate, but the lack of customer service spoiled anything good I could say about this location. What exactly is the PLUS?

"Uninterested staff"

2
05/07/2018

In my booking I requested a quiet room. Upon check-in I requested the same. She was busy on her cell phone and i seemed to be a bother. She said all rooms were booked and i couldn't make a change. Our room overlooked the busy street and she said they have made sound improvements. Well, if you are a light sleeper, the traffic noise is loud. There were not many cars in the parking lot and we didn't see many people at breakfast or about the property so i was suspicious of their being fully booked. The room was clean and the beds comfortable. Breakfast only offered sugared cereals and terrible "scrambled eggs", unappetizing sausage links and potatoes, lots of carbs, and not much else. The bananas offered were perfect however. I did not see a breakfast attendant although my husband said he did. The area was clean and well stocked with what they offer. The manager/owner responded to a review I wrote on the Best Western site and just said he was sorry. I hope he addresses the attitude of his desk clerk. He explained that we booked a double queen and all of those rooms faced the street. Why weren't we offered an alternative? I'm sorry too but I would not stay there again!

"Nice hotel in a good location"

4
14/06/2018

This hotel is about a 10-15 minute walk from the University of Maryland campus across a bridge behind a big apartment complex (it's about 20-30 minutes to the Student Union). The next building to the south is a hotel under construction and the sidewalk is blocked, necessitating an extra 5-10 minutes to walk in the other direction to the traffic light (the street is very narrow and there isn't a shoulder to try to wiggle through). Once the building next door is completed and the sidewalk is reopened the travel time will be cut down, but I would estimate that the building is at least a month or two away from completion. The room was very nice, although overpriced - although this seemed to be due to high demand and low availability at the neighboring hotels due to history week at the university. The parking lot was full to the point where cars were forced to park off to the side near the entrance. The lot itself is not very large and when the hotel is full, like it was during my visit, I would imagine that it might not be possible to get a spot if arriving late. The breakfast was fine, although the selection was somewhat limited. The breakfast room is very small - it only has 6 or so small tables and I noticed that large families were taking up several at a time. The hotel itself is not very large - maybe only 40-50 rooms in total, but the breakfast room did feel a little cramped. Otherwise, everything else seemed to be in order, although it would have been nice if the room rate was a little cheaper and more in line with what they charge during other weeks of the year.

"Terrible night"

1
09/06/2018

The hotel is pretty good, close to restaurants and shops, spacious room, large bathroom, but I didn't sleep because of the noise caused by people in two rooms in front of mine. At 1 a.m. a man was going up and down with beer bottles, children screaming in room (at that hour they should be sleeping!), and people talking at loud voice. I went out the room asking the man to be quiet, that we wanted to sleep and that, at main entrance of the hotel, there is an advise that says that quet begins at 10 pm. He looked at me as I was an heretic...and continued talking and drinking. At 2 a.m. I phoned to the reception to ask for security intervention to restore silence. Nobody went up and, finally, after other time, the "party" was over. At check out I told to the girl at reception (who was wearing white headphones while I was talking) what happened that night and I was upset for not sleeping ... I paid for the room (even if I didn't like to) and told her to advise manager that I was upset for such unprofessional behaviour of hotel staff. If hotel direction - not me nor you or somebody else - says that at 10 pm everybody have to respect silence, if something happens, the security HAVE TO do something and allow people to sleep quietely.

"Great hotel near the university"

4
22/05/2018

We stayed here for my daughter's graduation from the University of Maryland. (We had stayed here for both orientation and another campus event in the past.) The hotel is located right across the street from campus in an area with plenty of restaurants and other amenities. The staff is always friendly and helpful, giving you a feel of staying at a family-run place rather than a big chain. The complimentary hot breakfast was also greatly appreciated.

"An inexpensive convenient hotel"

4
05/05/2018

The room, amenities and service were adequate. I appreciated the nearness to the University of Maryland facility where my meeting was held, and the efficiency and friendliness of the staff. I would stay there again.

"Will stay again"

5
26/04/2018

Great stay! Was here for a meeting at UMD and was pleasantly surprised at how close it was to campus. Rooms were clean, staff were friendly, and was much more affordable than the Marriott. I will be back.

"Anyone coming to College Park should stay here!"

5
26/04/2018

Wow, what a wonderful experience I had at this hotel. I was in College Park to visit the University of Maryland and am very happy I chose to stay here, especially because of the Best Western's proximity to the campus. First, let me get the basic review requirements out of the way. The staff: very helpful and kind. The rooms: clean as can be. The beds: comfy cozy. And, most importantly, the price: very affordable! I heard they made a new hotel in CP called "The Hotel," but unfortunately I am not a millionaire and cannot afford that kind of luxury. At the Best Western, I had everything I could ever need. A nice breakfast, free wifi, a compact but functional gym, and FREE PARKING! I definitely recommend this hotel.

"Great Hotel!"

5
25/04/2018

I greatly enjoyed my stay at this hotel. The rooms were very clean and the staff was very friendly and helpful. I definitely recommend staying at this hotel for those looking to stay in the College Park area.

"Great rooms and location!"

5
24/04/2018

I had a wonderful stay at the Best Western in college park. It is close to campus, restaurants, and the staff was very helpful and accommodating. The rooms were very spacious and clean and I definitely recommend it and would stay again!

"Great bang for your buck"

5
24/04/2018

I had a great time staying here at the BW, the staff was very friendly and timely about any request I made. Their patience with me and the other hotelgoers was awesome. It's not a Hilton hotel, but for the amount of money a room costs here, it's an absolute steal! Recommend 5/5

"Good location"

4
15/04/2018

We had never been to College Park before and heard that some areas are not so nice, so I was pleasantly surprised that this was a good hotel in what appears to be a pretty well-traveled and safe location within walking distance of University of Maryland. The hotel was well kept, and the free breakfast was about what I would expect. There were hot and cold foods. The hotel is also within walking distance of many restaurants.

"College Visit"

4
31/03/2018

Overall, very nice and clean with friendly staff. We only stayed overnight, arriving late in the evening and checking out early the next morning. Breakfast was very good, but room and space was very small.

"THE PERFECT STAY"

5
05/03/2018

This hotel understands hospitality. Room was spacious, clean and comfortable. Breakfast was served fresh and well stocked. Great, quiet location. Parking is provided. Nice and friendly staff. Everything is done right here.

"Always good stay"

5
17/02/2018

We stay here when we visit our daughter at University of Maryland. It's always clean, staff is friendly and helpful and price is good too. Breakfast is a fresh and has good selections and it's included with your stay.

"Worst ever"

1
31/12/2017

Never again. Sucked. Rude staff. Food was disgusting for breakfast. Gave a hard time about an early check is as it was requested after driving 6 hours. Staff was rude, luckily dennys is acrosstge street.

"Great hotel for quick stay"

4
21/12/2017

Hotel staff was great for a quick stay. Very close to University of Maryland which we wanted for graduation purpose. Breakfast was great, although a small area to eat so we took it to our room. They had little cheese omelets, sausage links, potatoes, pancakes, fruits, bagels, different breads, danish, coffee and juice. Room was a little to warm for me even after I turned down the thermostat. Otherwise for the price it was a great stay.

"PERFECT GETAWAY SPOT"

5
18/12/2017

I'm a DC resident who wanted to get away for the weekend but still be near my home. The Best Western Plus hotel was the perfect spot. Only 25 mins from my DC residence, I was able to enjoy some alone time and still return to me home periodically to check on my home and pet. The facility is very well-kept. The rooms are spacious and friendly and I just loved the microwave and fridge in the room. The desk was a welcome plus for my studies and the sofa to relax and watch tv. Such a welcoming and warm location. One that I plan to frequent pretty often in 2018 and beyond. Thank you Best Western Plus, College Park, MD for a lovely lovely weekend. See you soon.

"Excellent Stay"

5
15/12/2017

Clean, good amenities, great staff, awesome breakfast. For the price, it was an excellent stay in a good location in College Park, MD. I was on business at the university and found this hotel very convenient and an excellent option. Breakfast was surprisingly great, especially for a hotel this size.

"Wonderful Stay!!! Will be back!!!"

5
05/12/2017

Hotel was great! Staff was very friendly and accommodating! Breakfast was very good - we especially enjoyed the pancake maker! Felt very welcome as soon as we entered the lobby! Lots of places around to eat! We"ll be back!!!

"Nice Hotel!"

4
01/12/2017

This particular Best Western Hotel had a nice continental breakfast, and the high-speed internet worked very well! I reserved a King room and it had plenty of space for 4 occupants (a large king sized bed and a large pull-out couch-bed). The room was very clean, the light switches were located in very convenient places (bed-side switches operated lighting at the entryway and overhead bed lights). The bathrooms were very clean and neat, and they had wall-to-wall tile. The room was comparable to a 5-star hotel room. The staff was friendly and very helpful! I would definitely recommend this Best Western to anyone!

"PSU Football Fan"

5
27/11/2017

Stayed 1 night for College football game, very nice clean rooms. Great location for walking to local pubs and football stadium. Hotel staff friendly and accommodating our group. Breakfast was good, would only recommend that they offer a different style potato and sausage choice at breakfast neither wast very tasty. Although, they may also be a local preference compared to PA choices.

"Won't visit again"

2
20/11/2017

The hotel is satisfactory when it comes to room amenities and cleanliness. The overall experience I had was horrible. The hallways are noisy. The floors were vibrating when people walked outside. The staff wasn't very helpful when I couldn't sleep at 3 in the morning because of the loud noise in the hallways. When I asked for ear plugs the receptionist said I could go down the street to the nearest pharmacy store (about a mile away) and buy earplugs for myself. AT 3 IN THE MORNING!!

"Close to college"

4
15/11/2017

The room was extremely spacious, everything was clean, the TV was big, the staff was nice, and best of all the hotel is right by the University of Maryland. I hate to ever leave negative but they need more parking spaces as we literally took the last spot at 8:00. Also, the breakfast is free and you're better off skipping. The eggs are gross, the pancake machine makes chewy pancakes and there's not even plain oatmeal so you're better off going to Denny's across the street.

"Family fun"

5
08/11/2017

Excellent stay,only complaint was the guest next door was loud sound like they was having a party and the freezer part didn't work my ice cream melted Check in staff wonderful always helpful and pleasant

"Excellent Value, Excllent Staff & Hotel"

5
17/10/2017

I've stayed at the Best Western Plus in College Park twice. And both times the experience has been excellent. Great value (unbelievable, really) with nice amenities, excellent, free internet, free parking, inexpensive clean and comfortable room (with nice television and good channel selection) to include bed, pillows, and sofa. Quite simply, this is a great place to stay and the hotel is in an excellent location for College Park (and very convenient for driving to/from).

"Standard Best Western Options"

3
04/10/2017

Stayed here as it is convenient to the National Archives (assuming you have a car). Have stayed here before but this time had a room in the front on the street side despite having requested a room in the rear in advance of arrival - street noise can be an issue so be aware of that if you are sensitive to noise as Baltimore Avenue is quite busy (from early morning to late night). Breakfast was included and was standard fare - scrambled eggs, sausage, toast, cereals, bagels, juices, bananas, etc. Room was clean and fresh. You are about a twenty minute stroll (little over mile) from the Metro if you want to leave the car behind and go into DC or you can use the Metro Car Park of course if you prefer not to walk that far. Quite easy to reach the archives by car - less than 15 minutes away.

"Great Location ,Great Staff ,Great Stay"

5
02/10/2017

Sirgut , Kenny , The Room Attendants and virtually All the employees were ,polite ,conscientious and everything that entails professionalism. The location is great as you can easily access all the main roads and Highways in the area. The Aviation Museum is a stone's throw from this great hotel. Extremely well maintain hotel indeed. thank you.

"Great Choice for College Park"

4
30/09/2017

Nice hotel, good value, very close to University of Maryland. The rooms were clean and well appointed. The breakfast was adequate--nothing fancy but for a quick on the go meal it was fine. There were many very good restaurants nearby. If you want to go to the Metro to go to DC make sure that you go to Metro Parking. We wound up on the other side of the tracks and had a devil of a time figuring out how to get to the parking lot!!

"Happy"

5
28/09/2017

This was an excellent hotel. The room was very nice, service great, and the location was convenient. It appears that others think the same way as the hotel stayed full. I definitely recommend this hotel I will be staying again when in the D.C. area.

"BW College Park"

3
26/09/2017

I stayed there because its location was convenient (I was working in the nearby National Archives). I had a room on the street side, so it was rather noisy at times. The nearest Metro station is rather far away, but I had a car. Overall, the hotel served my purposes.

"Best Hotel near UMD"

5
25/09/2017

I absolutely recommend this hotel if staying in the College Park area and visiting students at UMD., The staff are friendly and wonderful. The rooms are so clean and comfortable. Parking is great and always a space available now as they have issued parking passes to only guests staying there.

"Comfortable and convenient"

5
17/09/2017

We stayed here for a campus visit.The hotel is 3 blocks away from UMCP campus. Clean, comfortable, spacious, and very convenient if you are visiting UMCP. Check-in/out is a breeze and the staff are helpful. We left our car parked there after we checked out and were told that it's no problem. Breakfast is included but don't expect too much. Yes I would certainly stay here again...if my daughter becomes a student here.

"Close by to U of Maryland."

4
13/09/2017

Stayed here to visit the University of Maryland. This hotel is just minutes away- very convenient. There are a number of places to eat nearby. Denny's is right across the street. Room was clean and comfortable and price was competitive.

"Comfort and Convenience"

5
06/09/2017

Perfect hotel if visiting UMD College Park. 1/2 Mii from campus. Clean and affordable small hotel with very good complimentary breakfast. Room was clean and staff was courteous and accommodating. Visited UMD with daughter on college search. Easy check-in and staff was very helpful with area surroundings and attentive when we needed extras like toothbrush and towels.

"Don't Bother Making a Room Request"

2
28/08/2017

Our reservation, made well in advance, clearly requests two rooms, both to be on an upper floor. We arrived to find that one room was on first floor, the other on the second floor. We reminded the clerk of our request. He said he could not see that request in our reservation (we have written proof). He moved the first floor room up to floor two, but gave us the ADA room without telling us-we didn't know until we unlocked the door. When we again requested a standard king on an upper floor, the desk clerk said "give me a few minutes and I'll see if another room is available". We never heard from him, even though he saw us walk out of the hotel an hour later. Great way to treat members of the Best Western Loyalty Program - especially those of us that have stayed at this particular property many times over the past two years!

BestWesternHotels, Corporate at Best Western Plus College Park Hotel, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"College visit"

4
27/08/2017

Best Western Plus is walking distance to UMD College Park. It's surprisingly nice, even though the surrounding area is a little run down. Breakfast is good. It's clean and comfortable. Would definitely stay here again!

"College Move In"

5
22/08/2017

Entire family satisfied. Would definitely stay again. Location was great. Parking was a little tight but manageable. Staff was very nice and accommodating. Breakfast was filling and plentiful. Would recommend this location to any traveling family.

"Best Western Plus College Park Maryland"

5
03/08/2017

I have stayed at this hotel three straight years when I visit Maryland. The hotel and staff are excellent and are very helpful, courteous and professional. The rooms are clean, they have an excellent breakfast. I always enjoy my stay at this hotel.

"Always a good stay!"

5
30/07/2017

I have stayed here twice now and both stays have been wonderful. The rooms are very clean and modern. From the outside it seems like nothing fancy, but the little things in the room are nice surprises. I love a firm mattress which they had, I love a ton of outlets, which they had. Even the toiletries were of higher quality. The front desk staff is always friendly. It's our favorite hotel to stay in in College Park.

"Exceptional Hotel -- Best in College Park"

5
29/07/2017

Room was exceptional. Hotel was clean and spacious. The only drawback is no fan in the bathroom. The hotel offered a breakfast but we did not have a chance to go. There is no pool in this hotel and access to the facility is from a rear parking lot through the lobby doors on the side of the building.

"Great Option in College Park, MD"

5
29/07/2017

This hotel was extremely comfortable and quiet. The staff was polite, knowledgeable and contentious. One improvement would be a guest laundry room; they offer a take-out laundry service; but, it is pricey.

"Friendly and helpful staff"

4
29/07/2017

We stayed here for two nights. Our room was not ready upon our early arrival but the lady at the front desk pointed out some local points of interest and lunch options while we waited. We had a corner room which gave us a lot of natural light in the room. Beds were fine and the room was nicely laid out and was spacious. The mini fridge and microwave were all put to use during the time we were there. The bathroom was modern and clean. Breakfast had a variety of options to suit most people. Again the front desk staff helped to suggest dinner options which were exactly as we had told them we wanted.. Only a few blocks away from the metro link into Washington and is easy to find and use... the only thing I missed was a pool or hottub to relax in after long days walking in Washington but I have no problem recommending this hotel....

"Efficient Elegance"

4
23/07/2017

My husband and I stayed overnight at this Best Western with my son to visit UMD for a college tour. We had a well decorated studio room: one queen bed with a pull out couch. There was ample room for everyone, even a small room divider that gave parents and teens a bit of privacy. This Best Western has achieved "efficient elegance" in that the hotel is bare bones: no expansive lobby with a waterfall, state of the art fitness room or large screen TV's by the bar, but extremely clean. The only negative was the free breakfast that I would consider skipping. There is a awesome coffee shop just minutes away!

"Leisure"

5
03/07/2017

Hotel was very clean and staff was very friendly. Nice complimentary breakfast offered. I had never stayed at a Best Western before and was impressed with how clean this hotel was. The price of the room was a great value.

"College Visits"

5
28/06/2017

Stayed here while we visited several colleges. Everyone was friendly and helpful. Room was clean. Several good restaurants in the area and very accessible to public transportation which is the way to travel in the DC area.

"Best Best Western!"

5
26/06/2017

Excellent staff and hotel--the best Best Western I have ever stayed at! The amenities in the hotel room are also perfect for meals and snacks in the room for longer stays--microwave, refrigerator, etc. Hotel is a great value too--but the warmth and friendliness of the hotel staff is the best!

"Super"

5
23/06/2017

stayed here for 5 nights in a king room. It was so quiet and the bed was very comfortable. Our room also had a sofa bed which was great as well. Bathroom was large and spotless, microwave and coffeemaker, all clean and in great working order. Not a speck of dust anywhere!! Good job housekeeping!! TV worked great, remote had been sanitized ( how cool!) Wi Fi was good... Not excellent, but really no problems. They have a small business center and gym. Treadmill and elliptical were a but noisy when in use....might want to have them services, but very functional!! Staff was top notch...smiling friendly and helpful Elaye and the woman who supervise breakfast were on top of their game!! Breakfast was usually some type of eggs or omelette, sausage....sometime chicken sausage,many cereals, pancake machine!! Muffins, toast croissants etc. lots to choose from. Way nicer that I expected.and last but not least...good coffee available all day!! Location is great for any U of Maryland stuff. 3 minute drive to the Metro ( 5.50 to park at Metro!) about 20 min to Union station on Metro. All in all we were very happy. Owner should be proud of staff.... I am in this business and therefore pretty hard to please!!

"Quite a nice hotel with lovely spacious rooms with great amenities!"

5
20/06/2017

Best Western Plus College Park was a fine choice for a recent conference I attended. The cost was moderate and my king-sized room was very nice and included microwave and refrigerator as well as a good sitting room with comfortable couch and table. Free breakfast was quite good and convenient and included several choices. I was able to walk to the University for the conference sessions and I enjoyed my stay very much.

"Newer hotel"

5
20/06/2017

I come every year to the University of Maryland for an education event and I've stayed at this hotel each time (since it opened). It's clean, close to the university, and is nicely maintained. It also provides a good quality breakfast of both hot and cold items.

"Great stay!"

5
17/06/2017

Our recent stay at Best Western plus in College Park was a wonderful experience. We requested a quiet room away from the elevator, and we were given an extremely quiet room on the first floor. We appreciate that this hotel has signs requesting quiet hours after 10:00 p.m. The breakfast is fabulous and well attended to. We appreciated the employees in every capacity - front desk, breakfast room, and maid service. Every thing about this hotel was good - clean, comfortable, quiet and friendly. We have stayed here before and we hope to stay again!

"Great Deal!!"

5
04/06/2017

Clean - nicely decorated room - comfy beds - great location for U of Maryland - Great breakfast. - included! Refrigerator, coffee maker in room. Wishing walking distance of restaurants. Friendly, helpful staff. Only stayed on night...

"Great stay"

5
30/05/2017

The staff was friendly and the guy who checked me in who worked the shift that ended at eleven told me of places to eat that was great and places to see. Wry intelligent. Loved how clean the whole place was. Parking needs to be improved though there wasn't enough spaces.

"holiday"

5
25/05/2017

this hotel was the finest in the Best Western Chain. the staff was excellent. I rate this hotel a 10 out of 10. it is in a college town where there are many restaurants and amenities. close to the Metro so you can get anywhere in DC.

"Great place to stay near D.C. Area"

5
02/05/2017

Overall excellent experience staying here in this property with good breakfast. Staff is friendly and the entire place is well maintained. Rooms are clean and probably it would help if more toiletries are provided

BWPlusCollegePark, Manager at Best Western Plus College Park Hotel, responded to this review
Thank you for taking the time to provide us with your feedback. We're glad to hear you enjoyed your experience with us. We are glad you enjoyed the breakfast and the property and staff. We look forward to your next visit.

"Great hotel"

5
01/05/2017

This hotel is the closest to campus, walking distance to restaurants and Xfinity. It is a new hotel with all the comforts of home.The rooms are spacious and the staff is awesome!! My favorite College Park hotel!!

BWPlusCollegePark, Manager at Best Western Plus College Park Hotel, responded to this review
Thank you for taking the time to provide us with your feedback. We're glad to hear you enjoyed your experience with us. We do our best to make you feel at home away from home. We're glad you enjoyed the area and we look forward to seeing you in the future.

"Much nicer than expected"

5
27/04/2017

I will say I have stayed at Best Western before but this is my first Plus experience and it is much nicer than any Best Western I have stayed at. The rooms where very nice and much larger than expected. The staff friendly, the included breakfast good and in nice area, free parking behind the hotel. While technically this is not true 5 star hotel, for the price you have to rate it as such, much nicer than other hotels in this price category.

BWPlusCollegePark, Manager at Best Western Plus College Park Hotel, responded to this review
Thank you for taking the time to provide us with your feedback. We're glad to hear you enjoyed your experience with us. We do our best to emphasize the cleanliness of our rooms as well as the convenience of our location. Our goal is to exceed your expectations. We look forward to your next stay with us.

"Maryland Delight"

5
21/04/2017

Great hotel for value, convenient to DC Metro station if your visiting DC. Spacious rooms are clean and internet access too! Great breakfast with good variety and excellent staff who are very helpful and care about your experience.

BWPlusCollegePark, Manager at Best Western Plus College Park Hotel, responded to this review
Thank you for your feedback. We appreciate it a lot since we do our best to improve from it. We're glad to hear you enjoyed the convenience of the nearby metro during your stay with us. We do our best to help with any needs our guests may have. We look forward to seeing you again.

"Great value for the price point"

5
19/04/2017

Clean and comfortable place to stay, not five star by any means, but truly excellent staff. Eleay at the front desk is wonderful. Very helpful, and has a great personality. One of the coolest people I've dealt with at reception in a long time! I'm not normally so casual in reviews, but the welcome I received justified the comment.

BWPlusCollegePark, Manager at Best Western Plus College Park Hotel, responded to this review
Thank you for taking the time to provide us with feedback of your stay. We appreciate it a lot as it helps us improve our quality of service. We're pleased to our front desk staff was able to help you with your needs in a very friendly manner. We hope you enjoyed your stay and we looking forward to seeing you again.

"A transactional business hotel"

4
07/04/2017

An OK location to spend a few nights. Nothing much to complain about, nothing much to get excited about. Staff is nice and professional. Parking lot is convenient. Room is wide and clean. There is even a breakfast, and some wifi. That said, noise isolation is weak. My room was facing the parking lot, not the road, so I did not hear the traffic. And People around my room were very quiet. Still, I could hear the footsteps of the guest above me as if he/she was walking on a tiles in my own room. And I am pretty sure everyone around heard all of my phone conversations. Breakfast exists but is basic, you feel it's a lot of 'processed' food. I only dared pick the fruits, reluctanctly. But it's nothing horrible either.

BWPlusCollegePark, Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
Thank you for taking the time to provide us with your feedback. We heavily rely on it in order for us to improve as much as possible. We're glad you were able to have a convenient experience, as that is one of our main areas of focus. Our goal is to provide you with the most carefree experience you can have here. We're glad you enjoyed your stay and we look forward to having you stay with us again.

"Good Convenient Location to get into Wahington"

4
19/03/2017

We chose this hotel to use as abase for touring Washington as we would be heading to Annapolis after our visit. The hotel was on a busy road but we were given a room at he back and the traffic noise was not a problem. The hotel is about 1.5 miles from College park metro station and metro trains and parking were very convenient. We found this to be an excellent place to stay location wise. We had our main meal of the day in Washington at lunch time and there were lots of good and reasonably priced places within walking distance for an evening light snack type meal.

BWPlusCollegePark, Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
Thank you for taking the time to provide us with feedback. We appreciate it a lot since it allows us to improve. We're glad you enjoyed your stay with us. We try to put an emphasis on the convenience of our hotel, considering our proximity to the metro and the beautiful city of Washington D.C. We hope you choose to stay with us again.

"Excellent Place to Stay"

5
14/03/2017

Hotel was modern and very clean with helpful staff. The location was very good for visiting DC. Rooms were very large and were immaculate with all facilities you would need. We were very impressed with the Hotel overall and would recommend it for cost and service.

BWPlusCollegePark, Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
Thank you for your feedback. We are very appreciative of it. We're glad to hear that you enjoyed your stay with us. Our location provides a very easy way into Washington D.C. so our guests can enjoy what the beautiful city has to offer. We hope that you choose to stay with us again.

"Excellent"

5
26/02/2017

Was visiting U of Maryland and stayed at this Best Western. Great hotel. Kenny at the front desk was wonderful, even printing out directions to a restaurant, without me asking, so I knew the back roads to go to avoid traffic. Beds were super comfortable. I will stay here again for sure.

BWPlusCollegePark, Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
Thank you for taking the time to provide us with feedback. We take into account all feedback so that we may better improve. We're glad to hear that our staff could accommodate you and help you with your stay. We do our best to provide the friendliest and most helpful service we can. We hope you will stay with us again.

"No sleep"

3
25/02/2017

The walls are too thin. We heard the people next door talking and watching TV. Furthermore, we heard every person walking down the hall. We also thought the beds were too hard and the pillows were lumpy.

BWPlusCollegePark, Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
Thank you for taking the time to provide your feedback. We appreciate it a lot since it gives us more opportunities to improve. We're sorry to hear that our service did not satisfy your expectations. We will definitely do our best to correct the issues you experienced. We hope that you will consider staying with us again. Thank you for your time and we hope you have a nice day.

"Beautiful Decor/Clean and Comfortable Room"

5
21/11/2016

Stay Here! The room was extremely clean, nice, and the décor is pleasing to the eye. Matches up to the big chain hotels and then some! Bed is large and comfortable; Bathroom is extremely clean and has everything you need; Television is a large flat screen with many station options!

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
We are very happy to learn that your overall stay was pleasant, and that you were pleased with the our hotels decor and our staff. We try to maintain a great breakfast selection for out guests and we are very happy that you seemed to enjoy it. If there is anything we can do to make your next stay even better please do not hesitate to let us know. Thank you for choosing us, we hope to see you again in a not too distant future. Warm regards,

"Great location to the university"

5
11/11/2016

Room was spacious and comfortable. The breakfast was better than most. Would definitely return to this hotel. Has an exercise facility as well as a business center. Bed was comfortable which is very important to my wife and I.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
We are very happy to learn that your overall stay was pleasant, and that you were pleased with the comfort of our hotel. We like to think that our hotel is finely positioned close enough to the University and all of the shops and food places that people love. If there is anything we can do to make your next stay even better please do not hesitate to let us know. Thank you for choosing us, we hope to see you again in a not too distant future. Warm regards,

"Just right"

4
04/11/2016

We wanted a decent hotel at a decent price within a decent distance from DC (National Mall). This hotel was perfect- very clean, free breakfast, affordable (especially compared to downtown DC), and conveniently close to Metro station (less than 2 miles). The Metro ride should normally be about 25 mins (we had issues going and coming back) into DC. I would definitely stay here again for a DC trip.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the entire staff of Best Western Plus College Park we would like to thank you for taking the time to post a review of your stay. We are very happy to learn that your overall stay was pleasant, and that you were pleased with our breakfast and other convience of the hotel. If there is anything we can do to make your next stay even better please do not hesitate to let us know. Thank you for choosing us, we hope to see you again in a not too distant future Best Western Plus College Park

"Meets high expectations"

5
23/10/2016

Large, clean, comfortable room with king bed, sofa, desk, fridge, microwave. Good supply of good quality towels. Shampoo, conditioner, and body lotion provided. Good location for University and with near access to Beltway. Friendly, helpful, and professional staff. Above average breakfast. Not a lot of parking, but enough and somewhat protected (in rear of building). Would recommend and would stay again.

BWPlusCollegePark, Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the entire staff of Best Western Plus College Park we would like to thank you for taking the time to post a review of your stay. We are very happy to learn that your overall stay was pleasant, and that you were pleased with our breakfast offerings. If there is anything we can do to make your next stay even better please do not hesitate to let us know. Thank you for choosing us, we hope to see you again in a not too distant future Best Western Plus College Park

"Nice Location"

4
10/10/2016

Great location with excellent food resources nearby. Especially accessible to the University of Maryland. Friendly staff. I really enjoyed the breakfast - eggs and sausage were hot. I always want better quality tea, but otherwise a good stay.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the entire staff of Best Western Plus College Park we would like to thank you for taking the time to post a review of your stay. We are very happy to learn that your overall stay was pleasant, and that you were pleased with the our hotel as well as the location.If there is anything we can do to make your next stay even better please do not hesitate to let us know. Thank you for choosing us, we hope to see you again in a not too distant future. Warm regards, Best Western Plus College Park

"More modern than other options in College Park"

5
09/10/2016

The Best Western is the newest property in College Park, although soon they will have some competition. The location on Rt 1 is very convenient to the University of Maryland. Even though the hotel is on a highly-trafficked major artery between DC and Baltimore, we could not hear any road noise at all. The room was very nice furnished. The parking lot is a little small, but fortunately there is another lot available at night immediately adjacent - both lots behind the hotel.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the entire staff of Best Western Plus College Park we would like to thank you for taking the time to post a review of your stay. We are very happy to learn that your overall stay was pleasant, and that you were pleased with the our hotel as well as the location. Since we are located in an urban area parking is sometimes a challenge, we hope you were able to make use of some of the overflow parking we have available. If there is anything we can do to make your next stay even better please do not hesitate to let us know. Thank you for choosing us, we hope to see you again in a not too distant future. Warm regards, Best Western Plus College Park

" surprisingly pleasant"

4
08/10/2016

Hotel was surprisingly pleasant. Large room, clean and well-equipped. Breakfast was solid, obviously nothing to write home about. One caveat for those suffering from noise: make sure you request a room NOT facing Baltimore Ave. The hotel is just off the main road and it can get pretty noisy. Apparently, only the double queen rooms face Baltimore Ave, while those with a king bed face a quieter area.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the entire staff of Best Western Plus College Park we would like to thank you for taking the time to post a review of your stay. We are very happy to learn that you enjoyed staying with us and that you were satisfied with our rooms and service. We at the Best Western Plus College Park strive to keep our guests happy and comfortable and we a excited that during you stay! Thank you for choosing us, we look forward to have you back in a not too distant future. Warm regards, Best Western Plus College Park

"Not your standard Best Western"

4
08/10/2016

Best Best Western I've ever stayed at. The hotel seems new and was clean. The king size bedroom was very nice with a sofa, coffee table, large tv, coffee/tea, refrigerator, and microwave. The pillows however were very small and worn out and not your standard size sleeping pillows. Also, the wifi didn't work in my room, but there are 2 computers on the entrance floor and FREE use of printer! The breakfast was also very good.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding the cleanliness of our property. Our staff members take their roles in our industry very seriously and try, every day, to provide quality customer service and comfort, that our guests expect. Our commitment to making sure our guests enjoy their stay and the hotel's amenities will continue to be on the forefront of our list of priorities. Thank you again, and we look forward to seeing you on your next trip to College Park! Best Regards, Best Western Plus College Park

"No parking"

1
06/10/2016

the hotel was wonderful, if you did not drive up to it..there was no where to park to check in, and then only maybe 20 spots to park. We were offered a permit to put in the window to allow us to park on the street somewhere (there was none) so they told us to park behind a service station if there was a spot..We left the next day...

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the entire staff of Best Western Plus College Park we would like to thank you for taking the time to post a review of your stay. We are very happy to learn that your overall stay was pleasant, and that you were pleased with the our hotel as well as the location. Since we are located in an urban area parking is sometimes a challenge, we hope you were able to make use of some of the overflow parking we have available. If there is anything we can do to make your next stay even better please do not hesitate to let us know. Thank you for choosing us, we hope to see you again in a not too distant future. Warm regards, Best Western Plus College Park

"Nice staff, great hotel, perfect location for us!"

5
03/10/2016

We stayed at this location to attend a University of Maryland football game. First time we have been to the area. The gal at the front desk was friendly and helpful. We needed directions...a gentleman in the lobby walked outside and pointed out where we need to go. He was also friendly and helpful. Turns out he was the owner! We would stay here again. The lobby was nice, the room was clean and big. The TV was great. the breakfast was nice...lots of little touches to make this location a step up form others.

"Very friendly staff/CLEAN and comfy!"

5
03/10/2016

The front desk staff were very friendly, and helpful. The room was very clean. The breakfast area was also clean. I used the workout room, and the machines were in good working order. I will stay here again when visiting my daughter at UMD.

"Better than expected in this area."

4
26/09/2016

This hotel was very clean and had spacious rooms. The bathroom DOES have an exhaust fan, most don't anymore. It was the nicest Best Western we've stayed at. We were told it had been renovated within three years ago. It had a large Samsung flat TV. It was easy to find. The hotel staff was nice too.

"Clean, Comfortable and Friendly"

4
25/09/2016

When I first walked in, I was immediately greeted by friendly staff. My room was not ready, which was my fault, for I got there earlier, but I didn't have to wait long. As a member I made reservations over a week prior, and I specifically requested that my room be on the ground floor, and mine was a floor down from the roof. I had some minor problems with my room like bulbs burnt out, bathroom vent on non stop, and the most surprising thing I have ever seen, no hot water in the sink. Further investigation reveals under the counter a hot water reducer. I had to fill the ice bucket with hot water from the tub to the sink to shave. The beds were very nice and clean, but a little on the hard side for me. As for parking, it's obvious that size of the parking lot can not accommodate the number of guest at this motel. Found some cars parking on the side street. Breakfast was very good. I would definitely stay here again, for it was definitely clean, friendly and comfortable.

"Very nice hotel!!!"

4
14/09/2016

On our trip to the Washington DC area we decided to book at this Best western hotel, we were not disappointed. It was a clean newer hotel and mostly all the staff we dealt with were friendly and very cooperative. The hotel is close (about 1 -2 miles)to the College Park Metro which brings us directly to Washington DC, about a 22 minutes ride. Rooms spacious and clean the beds confortable, the complimentary breakfast no different than the other Best western. Wifi worked fine.

"Better than expected."

5
01/09/2016

Quick visit for orientation at UMD. Very pleasant stay, from the staff at the front desk to the super clean room. Parking is a little tight but immediately upon asking we were given a parking pass for the street along the side of the hotel. Overall great stay. Will stay here again!

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the entire staff of Best Western Plus College Park we would like to thank you for taking the time to post a review of your stay. We are very happy to learn that your overall stay was pleasant, and that you were pleased with our hotel and staff. We work very hard to make sure we keep our establishment in tip top shape and we are happy that you were able to reap the benefits of our work. If there is anything we can do to make your next stay even better please do not hesitate to let us know. Thank you for choosing us, we hope to see you again in a not too distant future. Warm regards, Best Western Plus College Park

"Dropping our youngest at college"

5
31/08/2016

We just completed our third stay at the Best Western in College Park, MD and once again it was a pleasure. The hotel is brand new with large, spotless rooms and excellent service. They also have a decent free breakfast which is restocked very efficiently. The beds are super comfortable and the decor very cozy. It is a perfect place to stay while visiting your college student and the secret is out because it must be reserved well in advance.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the entire staff of Best Western Plus College Park we would like to thank you for taking the time to post a review of your stay. We are very happy to learn that your overall stay was pleasant, and that you were pleased with our breakfast offerings and internet speed. If there is anything we can do to make your next stay even better please do not hesitate to let us know. Thank you for choosing us, we hope to see you again in a not too distant future Best Western Plus College Park

"Clean and Comfortable"

4
29/08/2016

Our room was clean and comfortable. The HDTV actually had HD programming (unlike many hotels that have HDTVs but don't subscribe to HD programming). This hotel was very convenient to where we were playing baseball. The only hint I can give you is ask for an odd numbered room. The even numbered rooms are on the front of the hotel which is very noisy due to the main road. The odd numbered rooms face the parking lot at the rear.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the entire staff of Best Western Plus College Park we would like to thank you for taking the time to post a review of your stay. We are very happy to learn that your overall stay was pleasant, and that you were pleased with our hotel and our staff. We make our guests a priority here at Best Western Plus College Park and love it when our guests leave feeling like family. If there is anything we can do to make your next stay even better please do not hesitate to let us know. Thank you for choosing us, we hope to see you again in a not too distant future. Warm regards, Best Western Plus College Park

" Never again"

2
20/08/2016

Worst Best Western ever. Staff was disagreeable and unhelpful on check in. Upon check out, there were no receipts as they had no working printer. Bathroom fan could not be turned off and ran noisily all night. After arriving back home, was notified by credit card company that someone tried to used my card # to charge over $1100.00 online at Home Depot for pick-up in VA. Hmmmm.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
Thank you, for taking the time to fill out our rewive. Our commitment to making sure guests enjoy their stay and the hotel's amenities continues to be our highest priority -- we value your review and apologize for not meeting your expectations. When traveling this way again, we hope you consider staying with us so we may have another chance in offering you the great customer service reviewed in our ratings. Best Western Plus, College Park

"Clean, comfortable,great location"

5
18/08/2016

We were in the area to take a tour of the University of Maryland. This hotel was very close to the school, easy to get to, and a great value. The fitness room is always nice to have when you are away from home. Having breakfast provided is one less thing to worry about, and very convenient.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our location. Our guest service members take their roles in our industry very seriously and try, every day, to provide quality customer service and comfort, that our guests expect. Our commitment to making sure our guests enjoy their stay and the hotel's amenities will continue to be on the forefront of our list of priorities. Thank you again, and we look forward to seeing you on your next trip to College Park! Best Regards,

"Clean and convenient"

4
15/08/2016

It was a small motel but it met our needs. We were visiting the University of Maryland and it was convenient. It was close to many restaurants as well as to the college. The price was very reasonable.

"like coming home"

5
15/08/2016

I found this hotel in 2014 when taking my daughter for her college tour. fell in love with the simplicity, cleanliness and staff. another guest agreed this was the best kept secret. now i'm sure the secret is out because it's harder to get a room when we need one.

"New hotel near University of Maryland College Park campus"

4
04/08/2016

I live in College Park in a small house without a guest room. When my mother in law comes to town, we call one of the many local hotels. In the past, I always booked the Inn and Conference Center at the University of Maryland, operated by Marriott, for her. They were all booked this trip,so I decided to try this one year old property on the US Route 1 strip just north of campus. It worked out very well for her. Very big, clean, modern room with a good bathroom and breakfast daily. She had a first floor room that added a sense of security with no reason to use the elevator. Parking immediately behind the building is free. Well priced. I will be calling this hotel again the next time I need a guest room.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
Thank you, for taking the time to fill out our review. Here at the Best Western Plus we take pride in servicing our guest and making their stay as comfortable as possible. Giving many varieties to choose from for breakfast. We are glad that you will stay with us again. If there is anything that we can do to make your stay more pleasurable do not hesitate to let us know. Thank yoiu again, Best Western Plus College Park

"Nice size rooms but terrible parking"

4
01/08/2016

The nice part of the hotel is that the room we stayed in was very comfortable. It was clean and modern. The pillows were very small - put we brought our own pillows anyway. The breakfast was also very good. It offered scrambled eggs, sausages, hash browns and a pancake station. Also the traditional breads, danish, yogurt, cereal, etc. The only drawback was the lack of seating. My main concern was the lack of parking - there is none! You have to get there pretty early in the day to get one. I"m very surprised that this new hotel does not have enough space. We were told to park around the curb - some people had to park on the actual side road.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the entire staff of Best Western Plus College Park we would like to thank you for taking the time to post a review of your stay. We appreciate your comments and thank you for taking the time to post your review of our property. We offer free parking to our guests, and when the hotel is filled to capacity, we provide our guests with permits to utilize our on-street parking spaces within steps to the main entrance. We are committed to ensuring our guests enjoy their stay which is always on the forefront of our priorities. Warm regards, Best Western Plus, College Park

"Nice place on busy street!"

4
25/07/2016

They accepted our 3 hrs early arrival.It is a Newer Best WEstern.The room was large and nice. The bed is good , covered with many pillows of a very small size. Our room was clean.No parking at the hotel at night available . Across the street from several fast food restaurants to go by feet. Good breakfast!

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review On behalf of the entire staff of Best Western Plus College Park we would like to thank you for taking the time to post a review of your stay. We are very happy to learn that you enjoyed staying with us and that you were satisfied with our rooms and service. We at the Best Western Plus College Park strive to keep our guests happy and comfortable and we a excited that during you stay! Thank you for choosing us, we look forward to have you back in a not too distant future. Warm Regards, Best Western Plus, College Park

"Another sleepless night"

3
22/07/2016

Let's begin with the plus: it's a nice room. Reasonably large, with a refrigerator and microwave. McD's is nearby, as is a 7-Eleven for a snack or a soda. Baltimore Avenue is busy but quiet at night. But... Those pillows! They are for either end of a sofa. They are not sleeping pillows. They are 15inches X 15 inches, hard and thick - just like sofa pillows. Will you please get real sleeping pillows? I found them very uncomfortable. The bed is hard, errrr, firm, but OK. Well, if you can't sleep, at least breakfast begins at 6:30am. The scrambled eggs are good. I don't know how that bug got into the orange juice - at least I saw it before I drank it.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the entire staff of Best Western Plus College Park we would like to thank you for taking the time to post a review of your stay. We are sorry you were uncomfortable the pillow, but they are the size that Best western require. We at the Best Western Plus College Park strive to keep our guests happy and comfortable during you stay! Thank you for choosing us, we look forward to have you back in a not too distant future.

"Near Perfection"

5
17/07/2016

I understand this is probably a new hotel so things should be near perfection. But let's be honest, many companies open up and standards and being unorganized is more common than most think.This hotel had it going on! The I's were dotted and the T's crossed, they simply operated on all cylinders . We wanted to be close to Metro so we could get into Washington easy:) Would I walk to Metro,no, it was just to long on a "hot" day. Besides, you can park for $5:) Breakfast was good:) The only tough thing was parking, but we still got a spot every night:) and we didn't get in most nights until 9:30pm. If I could suggest two things to the hotel staff:) 1. Bathroom tub floors are slickkkkkkkk 2. Sleeves for the hot coffee 3. Use this location for training all your other Mgrs. in the chain:) near perfection

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the entire staff of Best Western Plus College Park we would like to thank you for taking the time to post a review of your stay. We are very happy to learn that your overall stay was pleasant, and that you were pleased with our hotel and staff. We work very hard to make sure we keep our establishment in tip top shape and we are happy that you were able to reap the benefits of our work. If there is anything we can do to make your next stay even better please do not hesitate to let us know. Thank you for choosing us, we hope to see you again in a not too distant future. Warm regards, Best Western Plus College Park

"Best Stay Ever!"

5
16/07/2016

We have stayed in a lot of hotels and this one was the best yet! It is clean and has the most comfortable beds. The TV was huge and the layout of the room with the king sized bed was perfect. This hotel is in the perfect location for getting to the University. We had no problems with parking during the three nights we stayed there. All of the employees were fantastic! When I called a week before we drove out they were so helpful with giving advice about the metro and were able to answer all of my questions. Upon our arrival through our checkout everyone we came across was friendly and provided customer service that exceeded my expectations! Breakfast was full of options and great coffee. Speaking of food, Denny's is right across the street which makes for convenient lunch or dinner. There are also a lot of other restaurant choices within walking distance. Next time we are in Maryland we will stay here! Thank you to all of the amazing staff!

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the entire staff of Best Western Plus College Park we would like to thank you for taking the time to post a review of your stay. We are very happy to learn that your overall stay was pleasant. Our location is definitely one of the highlights of our property and we are pleased to hear that you did enjoy the local restaurants. I do hope you consider another visit with us, as both myself and our service driven team would love to show you a new experience and what we're all about! Hope to speak with you soon! Sincerly. Best Western Plus, College Park

"Not the best location"

3
08/07/2016

We read a lot of reviews of this property before booking. It was unfortunate that we arrived late which probably didn't help our overall impression of the lodge, however it is most definitely not an area that we would like to walk in after dark. The room we had was more than adequate but we chose to check out a day earlier than planned to move to a better area. Would recommend for a night stop over en-route to somewhere but not for a longer stay.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the entire staff of Best Western Plus College Park we would like to thank you for taking the time to post a review of your stay. We are sad to learn that your overall stay was not pleasant. The location is safe and we are located close to the University. Which alot of our guest are very happy with. If there is anything we can do to make your next stay even better please do not hesitate to let us know. Thank you for choosing us, we hope to see you again in a not too distant future Best Western Plus College Park

"Excellent location for day travels into Washington D.C."

5
28/06/2016

We stayed here because of the location to the train station that we took into D.C. each day. The hotel staff was extremely helpful and courteous. The entire hotel was immaculate and had stylish decor. Our room was very clean and had a mini fridge and had good shampoo/conditioner. The beds were firm and very comfortable. The continental breakfast had eggs, home-fries, sausage and other bagels, muffins etc and with excellent coffee too. The women maintaining the breakfast area kept everything cleaned, stocked and was very friendly.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the entire staff of Best Western Plus College Park we would like to thank you for taking the time to post a review of your stay. We are very happy to learn that your overall stay was pleasant, and that you were pleased with our breakfast offerings. If there is anything we can do to make your next stay even better please do not hesitate to let us know. Thank you for choosing us, we hope to see you again in a not too distant future Best Western Plus College Park

"Clean and super cute"

4
24/06/2016

Nice spacious rooms and outside has little manicured gardens. Exxon next door had snacks which was convenient! I would avoid the Denny's across the street; we went on a quiet Sunday night and got dirty silverware in a gross booth with trash on the floor. Only issue was while the BW staff were helpful, they were not always at the desk. We had to call the hotel to get someone out from their hiding place :) Tip: Metro garage is off Paint Branch Avenue from Baltimore Avenue. Staff never thought to let us know and we were on the wrong side of the tracks driving in circles. GPS takes you to the "walk-up" side.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the entire staff of Best Western Plus College Park we would like to thank you for taking the time to post a review of your stay. If there is anything we can do to make your next stay even better please do not hesitate to let us know. We are looking forward to seeing you again, Best Western Plus, College Park

"Very Nice Hotel!"

5
22/06/2016

Very nice hotel - immaculately clean. Rooms nicely appointed. Very quiet. Staff friendly & courteous. Amazing selection of TV channels. 2 minor gripes - the free WiFi was very slow, and the breakfast room had insufficient seating (only about 20 seats or so). The free buffet breakfast, while not extensive, was tasty & kept well stocked. Right down the street from the University of Maryland main campus, so many restaurants, bars, etc. in the area. Microwaves & refrigerators in rooms.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the entire staff of Best Western Plus College Park we would like to thank you for taking the time to post a review of your stay. We are very happy to learn that your overall stay was pleasant. If there is anything we can do to make your next stay even better please do not hesitate to let us know. We are looking forward to seeing you again, Best Western Plus, College Park

"Top Notch in all categories"

5
20/06/2016

Although all the employees were helpful; the gentleman there for the late shift was very nice and was very genuine in his response to our questions. He offered to set a wake-up call, and ask if there was anything we needed to make our stay more comfortable. (This was about 11:30PM). We were exhausted after traveling all day and 2 baseball games for a tournament our son was in. He was a bright spot for 2 weary travelers. The beds were very comfortable and the room was spotless. We especially liked the water cooler down stairs (You could also get hot water for tea). We got a drink upon going to our room and leaving. Never saw this feature in a hotel. Great Job, Very Nice.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the entire staff of Best Western Plus College Park we would like to thank you for taking the time to post a review of your stay. We are very happy to learn that your overall stay was pleasant, and that you were pleased with our services. If there is anything we can do to make your next stay even better please do not hesitate to let us know. We are looking forward to seeing you again, Best Western Plus, College Park

"No parking"

2
13/06/2016

Hotel is new so it's clean and modern. Nice enough. Low rating is because they don't have enough parking for all the guests. If you get in after the lot is full, you have to go into the office and get them to give you a parking pass to park on the street around the corner. Said street is very steep and narrow and you have to park going up hill. No happy about having to park on a city street.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the entire staff of Best Western Plus College Park we would like to thank you for taking the time to post a review of your stay. We are looking forward to seeing you again, Best Western Plus, College Park

"Comfortable and convenient "

4
08/06/2016

We stayed at the Best Western Plus for one night. The accommodations are very clean and comfortable, and the staff was pleasant and friendly. The only negative, and it's a small one, is the breakfast area, which is small. We were able to get a table but others had to eat in the lobby.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the Best Western staff at College Park. We would like to thank you for taking the time to rate us. Sinecerly, Best Western Plus, Colleg Park

"Comfortable Hotel, Convenient Location"

4
07/06/2016

I stayed at this hotel during a work trip to University of Maryland. I found it very comfortable and convenient. I appreciated having a refrigerator, microwave, and coffee maker in my room. I liked the location, within walking distance to the University and places I liked to eat. It's close to some pretty walking/biking trails, and 1.5 miles from the Green line metro stop. The only negative thing I have to say is that I had some credit card receipts and a metro pass removed from my room during the day while I was away.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the Best Western staff at College Park. We would like to thank you for taking the time to rate us. We are close to the University and the College Park metro which is very convenience for our guest. We are happy that you was pleased with your stay and hope to see you in the future. Sinecerly, Best Western Plus, College Park

"Nice Place"

5
07/06/2016

Good value and nice place to stay. Near work place and new apartment for me so convenience was important. Would stay again. I stay at a lot of BW properties and I thought this place was pretty good overall. Room was clean and comfortable and front desk folks were attentive and knowledgeable

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the entire staff of Best Western Plus College Park we would like to thank you for taking the time to post a review of your stay. We are very happy to learn that your overall stay was pleasant, and that you were pleased with our breakfast offerings and internet speed. If there is anything we can do to make your next stay even better please do not hesitate to let us know. Thank you for choosing us, we hope to see you again in a not too distant future Best Western Plus College Park

"Convenient Location"

4
24/05/2016

My son was graduating from Trinity Washington University so I picked this hotel because it was close to the University. The hotel was very clean and the customer service was AWESOME! I would recommend this hotel to friends and family. The staff was very polite, helpful, and genuinely caring. I never had any problems with staying here. The breakfast was not too bad but they had a big variety of food items. They offered military discount so the room was very affordable considering they had several different colleges and universities hosting graduations that weekend. I would stay again if I visit the area in the near future. I like the one way in and one way out exit to keep congestion of traffic under control. My only issue with this hotel is that the bed was too hard. I ended up sleeping on the sofa and it was very comfortable. If you love a firm mattress it will really work but I'm a “Mama Bear” and like a firmer bed with soft pillows. My favorite thing about this hotel is they have Direct TV so I was able to look at a variety of shows during my downtime. That was really nice! I would recommend this hotel.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
We are extremely happy to see that we meet or exceed your expectations and that you enjoyed your most recent stay with us. We are happy that you will stay with us again in the near future. Please let us know what we can do to improve upon your most recent stay. We hope that you will continue to think of us in your travel plans to the Maryland area in the future. Sincerly, Best Western Plus, College Park, MD

"Best Western College Park,Md."

4
21/05/2016

Very nice hotel., It is with in Walking distance to University of Maryland, College Park. Limited parking can be a problem at night. Baltimore Avenue has a lot of car traffic when walking but you can not hear it from the rooms.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the team at the Best Western Plus, College Park we would like to thank you for taking the time to send us this review. We are pleased that you enjoyed your stay. We look forward to seeing you on your next trip to theMaryland area. Sincerly, Best Western Plus, College Park, MD

"Visiting Daughter at the University of Maryland"

5
19/05/2016

Best Hotel in College Park!! Wonderful staff and great location for visiting the UMD!! I always stay here when visiting my daughter. The rooms are meticulous and the breakfast buffet is very nice. 24/7 coffee/tea in the lobby is a wonderful perk. Recommend this Hotel for sure!!

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
Thank you for posting such a wonderful review and for staying with us. It is always a privilege for us to host guests attending events held at the University of Maryland because of our convenient location, and we strive to offer great hotel amenities and quality customer service and comfort that our guests expect. We hope to see you again when visiting College Park. Sincerly, Brst Western Plus, College Park MD

"Close to Everything!"

5
16/05/2016

We were 7 miles from the college graduation we drove down to attend in DC! Easy back and forth!! Even ended up being close to an IKEA! Lots of restaurants nearby wtihin walking distance - close to the metro if we had decided to use it! Impeccably clean hotel with friendly service!

"Quite possibly the best value/price ratio in College Park"

4
13/05/2016

This hotel is one of the nicer Best Western establishments. The location is convenient (right on Baltimore Ave., just a few minutes from the UMD campus) and the rooms are spacious, functional and well maintained/cleaned. The free breakfast, although a bit spartan, is a welcome plus, too. The downside is that the rooms facing Baltimore Ave. get quite a bit of street noise. Also, you will hear every step people may take in the room above you. So try to get a room on the top floor facing the back! Enjoy your stay.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
Thank you for posting your review and for staying with us. It is always a privilege for us to host guests attending events held at the University of Maryland because of our convenient location, and we strive to offer great hotel amenities and quality customer service and comfort that our guests expect. We hope to see you again when visiting College Park. If there is anything we can do to make your stay better please lets us know. Sincerly, Best Wstern Plus, College Park, MD

"Convenient to UMD but not exceptional"

3
05/05/2016

This hotel has the advantage of being in close walking distance to the University of Maryland. It was clean (although one of my colleagues had two mouse traps in her room). The bed is awful. It is hard and holds heat. The bedding is ironically thin and does not hold heat. The fan in the bathroom ran all of the time (this was true for all of the people in our group). The breakfast is standard continental fare with powdered scrambled eggs (really, doesn't that say it all?). I could hear the person above my room walking around his / her room, and people near the street could hear every car go by. The staff is honestly not very friendly. Stay for the convenience, but don't hang out there!

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
Thank you from the staff at Best Wesrtern Plus. Our hotel is conveniently located three blocks north of the entrance to the University of Maryland on Baltimore Avenue (Route 1) and approximately 1/2 mile from the metro station. We are sorry we didn't meet your expectation and we would love for you to give us another try nn your next trip. Warm regards, Best Western Plus, College Park

"Comfortable room"

4
30/04/2016

Stayed here while on business in the area. The room was very clean and the bed was just like at home (i.e. firm). If very busy, it could get noisy....a group of girls was staying in the next room and I could definitely hear them. I would stay again, tho.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the entire staff of Best Western Plus College Park we would like to thank you for taking the time to post a review of your stay. We are happy you were pleased with our rooms. If there is anything we can do to make your next stay even better please do not hesitate to let us know. Warm regards, Best Western Plus College Park

"good value, good experience"

5
29/04/2016

Family trip, reserving several rooms including a handicapped access room. The hotel was clean, with spacious rooms and comfortable beds. Bathtub/shower in handicapped room very slippery, even with access bars, my mom needed help to get in and out of it. Water temps fluctuated a bit. Our room was facing Baltimore Road and road noise was audible, though not horrible. Breakfast was standard stuff -- adequate but not memorable. Breakfast room small. Front desk staff were all friendly, efficient and helpful. Convenient location to U. of Md. I-95 and I-295, though if you are thinking of taking Metro or MARC trains, the College Park station is about 3 miles away (nice walk along Paint Branch creek bike path, though not sure I'd recommend that at night or alone).

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our location and the helpfulness of our staff. Our guest service members take their roles in our industry very seriously and try, every day, to provide quality customer service and comfort, that our guests expect. Thank you again, and we look forward to seeing you on your next trip to College Park! Best Regards, Best Western Plus College Park

"Clean and quiet"

5
27/04/2016

Very nice hotel. Not a lot of amenities, but very clean, modern, and quiet. Exceedingly pleasant, and efficient staff. My friends and I had fun getting creative with the bed dressings on one creative evening!

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
We are very happy to learn that your overall stay was pleasant, and that you were pleased with our rooms bedding. If there is anything we can do to make your next stay even better please do not hesitate to let us know. Thank you for choosing us, we hope to see you again in a not too distant future. Warm regards, Best Western Plus College Park

"Visiting University of Maryland"

3
27/04/2016

Very Clean and roomy rooms. Easy check in . Convenient location. Coffee maker , fridge , and microwave in room . There was a strong institutional smell to linens and towels (I guess from the laundry detergent they use and it was bothersome to me .) Room faced the road and you could hear all the car traffic and also the people walking in the halls and above me .

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
Thank you on behalf of the Best Western Staff, Our hotel is conveniently located three blocks north of the entrance to the University of Maryland on Baltimore Avenue (Route 1) and approximately 1/2 mile from the metro station. Our rooms with two queen beds are located on the front side of the building. We appreciate your visit and look forward to welcoming you back when in College Park. Thank you,

"Great hotel near UM"

5
25/04/2016

First stay in area, the hotel was well-maintained, the staff at the front desk friendly and efficient, and the rooms spacious, clean and comfortable. Very convenient to UM, the only thing that would make it better is a shuttle to the nearest Metro station! On busy days, the car park is over-full and I could have done without a car altogether if there had been a shuttle. Would definitely recommend and would stay there again.

"Right next to UM & close to DC"

4
22/04/2016

Hotel was nice. Room was clean and spacious. The staff were very friendly. I thought it was odd that front desk is at hip level and the Greeter sits during check in/out. Breakfast was free and sufficient. The location can't be beat! Metro nearby to go to DC. Right on UM campus border. There are plenty of restaurants to choose from. If your looking for a local bar without all the college students, try "The Town Hall". We walked to dinner every night. I highly recommend if touring DC. Price is lower and a clean hotel.

"Best Best Western !!"

5
18/04/2016

I have stayed at this Hotel many times over the past 3 years while visiting my daughter at the University of Maryland. The employees here are just wonderful. The Hotel is immaculate and the rooms are so comfortable. This Hotel is a gem!! Highly recommend staying here.

"It was fine."

3
15/04/2016

Room was clean and the bed was comfortable. Microwave and fridge in room was a plus. Breakfast was kind of not great. Powdered eggs, cheap commercial sweets, not great coffee. No carafe of water. Rooms facing the front of the hotel are very noisy with traffic, all night also. But great location for U of Marylad. About 1.5 miles from the Metro stop.

"good location, nice staff"

4
11/04/2016

good location, nice staff, conv location for business, you asked me twice for review, so I send it, then TOLD not long enough, so here's all your extra wording, hope this makes it long enough, I was willing to send quick review back but not a book.

"Not Pleased"

3
10/04/2016

Good: Location to U of MD, large sized room, modern bathrooms, overhead lights in the room (not many hotels have that) Bad: Small parking lot, only one entrance in the front so you have to walk all of the way around, the bedding is very light as there is no comforter, the bed is extremely stiff

"Great and safe location, nice hot breakfast"

4
07/04/2016

After some snafus when checking in, the owner/manager went out of his way to make us happy and upgraded us to a mini-suite. We stayed 3 nights and were pleased with the accommodations and the breakfast food.

"Clean, great location, pleasant staff"

4
04/04/2016

This is a very good value for a nice hotel very close to the Univ. of Maryland, so it's perfect for parents visiting their college students. It includes breakfast, which is always a plus, and the room was large and clean. The staff was pleasant upon checking in and out, even with the high winds knocking out their server -- they seem unrattled and accommodating. I would recommend asking for rooms that face the rear of the hotel, as there is some traffic noise since the hotel is right on Route 1. But it was definitely muted. The only other negative was the parking lot being quite small. On one occasion I had to wait a few minutes hoping someone would leave so I could park in the lot (luckily that happened). Just a small concern if it's fully booked. The fitness center is very small so don't have high expectations about that, however at least they have one. We would return here again, especially since the price was moderate compared to other hotels I checked out.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
Thank you for taking the time to respond to this review. Your comments are truly appreciated, we will take them as an experience to improve our quality and service. We hope to see you again during your next visit to the area. Sincerely, Best Western Plus, College Park, MD

"I like this place."

5
04/04/2016

Very clean, great staff and good breakfast. Excellent location: next to UM, lots of restaurants within a block and a short bus trip to the Metro. Price was great too. Excellent value. If I return to Washington DC, I'll stay here again.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
We are extremely happy to see that we meet or exceed your expectations and that you enjoyed your most recent stay with us. We hope that you will be able to stay with us again in the near future. Please let us know what we can do to improve upon your most recent stay. We hope that you will continue to think of us in your travel plans to the D.C. area in the future. Sincerly, Best Western Plus, College Park, MD

"Few issues but Nice"

3
18/03/2016

Don't request a wake up call as it will never come. And you may get a call at 10 pm if they want to check your plumbing. But overall, very clean, with good amenities. The decor was nice and the bedding very comfortable. Really liked the modern bathrooms but no matter the time of day the water goes from hot to cold to warm over and over again. Heard may guests complain at breakfast.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
Thank you for writing a review of your stay at our property. We are committed to making sure our guests enjoy their stay. Our guest service members are here to offer great customer service and extend an apology for not meeting your expectations with the wakeup call. Many guests appreciate our convenient location to the University of Maryland located three blocks north of the entrance and approximately 1/2 mile from the metro system, and rate us on cleanliness, comfort and service. All feedback is important to us in offering a better experience in the future, and we hope you consider visiting with us again. Sincerly, Best Western Plus, College Park, MD

"A good stay"

4
25/02/2016

I needed to stay overnight for business at the university. The hotel was close by and reasonably priced. A perfectly acceptable choice for an overnight stay. My only complaint was the heavy footsteps of the person staying above me and the small pillows for the bed. Otherwise it was just fine.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
Thank you for your kind remarks and our convenient location to the University of Maryland. We are pleased that you enjoyed your stay and hope you will come back again.. Thank you, Best Western Plus, College Park

"OK...not Great"

3
22/02/2016

We normally stay at Hampton Inns, but took a chance on this hotel, as it had better ratings than the Hampton in the same area. It was not awful by any means, but I feel it could have been better. We arrived a bit early (1:30 or so), and our room was not ready. I understand that's to be expected, but its not something we ever experience at a Hampton (we have never had to wait for a room when we arrive at 1pm or later). Additionally, the breakfast was not comparable to Hampton at all. It is the same items every day, and the warming trays were full of liquid. The pancakes were also not very good. We stopped to grab coffee in the afternoons and it was very old and gross, and same with decaf in the evenings. The cleaning team was also very visible the entire time, and seemed frantic every time I saw them. The room was nice, but there was a fan in the bathroom that you could NOT turn off, and it was pretty loud. The bed pillows were also abnormally small. Also, the hotel is right off a very busy street, and we had a room facing the street. There was a large grate in the street right in front of our room and anytime a large truck would go over it, it made a loud noise. I would stay here again if I had to, and it would be OK, but if the Hampton were comparable I would certainly pick that over this.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf oth the staff at Best Western Plus College Park we do apologize that your room was not ready upon your arrival. Our staff works hard to strive for excellence when cleaning the rooms to make sure you will be comfortable during your stay. We do hope you will give us another chance when you return to the area for a visit. Thank you for choosing us, we hope to see you again in the not to distant future. Best Western Plus College Park

"clean but one very big problem..."

3
19/02/2016

hotel is literally on the edge of Baltimore Ave. Major noise on street side, did not sleep last night unfortunately...Also the heater/ac unit runs even if you shut it off and lastly there is a bathroom fan that is not able to be shut off which is very noisy.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
Please accept our apology for the inconvenience you experienced while visiting with us and know that our commitment to making sure our guests enjoy their stay continues to be our highest priority. We value comments on hotel's amenities and performance so we can live up to our excellence in ratings and awards for great customer service. We appreciate your confidence in the cleanliness and comfort of your room where we strive for excellence in the details, and apologize for not meeting your expectations with room replenishment and replacement. When travels bring you back to the area, we hope you will consider staying with us again so we may provide you with the superior customer service that reflects our star rating excellence. Thank you for choosing us, we hope to see you again in a not too distant future Best Western Plus College Park

"A good stay"

4
12/02/2016

On the way down to Florida by car we chose to stay in the Best Western in College Park because of its rating and the easy access to Washington from the nearby Metro station. The parking for the Metro station is a short distance away by car. Leave your car in the garage and go down to the station, buy the train ticket, R/T $8, and add on the parking fee $5. It is collected when you return and leave the garage. You can also pick up the local bus outside the hotel to take you to the station. The station attendants are very helpful. We had a spacious attractive room with large TV, wi fi, hair dryer, iron and board, fridge, coffee maker, microwave a large bathroom with lots of good towels. It also offered a free breakfast with dried oatmeals,scrambled eggs, yogurts and fruit. The staff was very pleasant and helpful. We would definitely recommend the hotel and if passing through would stay again.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the entire staff of Best Western Plus College Park we would like to thank you for taking the time to post a review of your stay. We are very happy to learn that your overall stay was pleasant, and that you were pleased with our breakfast offerings and internet speed. If there is anything we can do to make your next stay even better please do not hesitate to let us know. Thank you for choosing us, we hope to see you again in a not too distant future Best Western Plus College Park

"room wasn't ready in time 3pm"

3
09/02/2016

The room wasn't ready in time 3pm, not just for us 4-5 families also was waiting , women at the counter was unfriendly too .Breakfast was not bad.Gym regular as a similar hotel. Parking pretty big too.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the staff at Best Western Plus College Park we do apologize that your room was not ready when you arrival at the hotel. Our staff works hard to strive for excellence when cleaning the rooms to make sure you will be comfort in your rooms during your stay with us. We do hope if you are in the area you will give us another chance. Thank you for choosing us, we hope to see you again in a not too distance future

"Room Condition"

3
08/02/2016

We have stayed here previously with no issues. This time, there was old, smelly food in the fridge and hairs in the tub. In addition, on Sunday morning (the day we were checking out) housekeeping knocked on our door three times to see if we had left. Certainly the front desk knows we are still there.

"Fine for our two night stay"

4
11/01/2016

I want to start by saying that I would stay at this hotel again :) This is a new but small hotel located near UMD. We were in town for a swim meet at the college and needed the basics. I reserved 2 rooms...a king bed for my husband and I and 2 queens for my kids. I wanted the rooms to be ajoining (since the one room was for a 15 &10 year old) I was told it wouldn't be a problem. Upon check in we were told they didn't have joining rooms available and our rooms were down the hall from each other. They said the hotel was full and nothing could be accommodated. This was disappointing. We were in a bit of a shock when in the king room there was a door that went to another room. Obviously, the room was already given to someone else. Both rooms were very spacious and nicely furnished. Large flat screen TV with many channels. Bathrooms were spacious and clean with lots of towels. The rooms had a microwave and refrigerator. The beds were a bit firm (but I'm OK with that) and the bedding was very comfortable. Our first night around 2:30 am we heard some people chatting through the walls. It went on until 5am (we had to be up at 5:30) We were in room 411 and thought it was the people in the room to the right of ours. We figured the wall were paper thin. We were so surprised when we learned the next day the only thing to the right of us were vending machine.....we still have not idea where the chatter was from. The next night we didn't hear a thing. People working at front desk were always very friendly and bottom line is we will stay at the hotel again.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
We value your comments on the cleanliness and comfort of your room and the hotel's amenities of refrigerator and microwave in each room with great customer service from our staff. We also extend an apology for any inconvenience you experienced while staying with us -- your feedback is important. When traveling in this area again, we hope you will let us know how we can make your stay even better. Thank you, Best Western Plus College Park

"Horrible."

1
07/01/2016

I didn't even check in because one: they never charged the card, two: I had to pay $100 security deposit, but no where in the site did it say, such thing. I could pay $50 because it's only one night, but not $100. It ruined our plans completely. Trash and very expensive trash. Also they never picked up the phone, I called 2 times and different days because the e-mail containing reservation detaols did not have any details whatsoever.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
We also extend an apology for any inconvenience you had with us -- your feedback is important. When traveling in this area again, we hope you will let us know how we can make your stay even better. Thank you, Best Western Plus College Park

"A night Stay"

5
15/12/2015

Close to UMD- 15min walk, close to bus to UMD. If you take metro, you may need to wait for buses. It has Ethernet cable to ensure stable connection. big plus. Has hot breakfast. not so noisy air-conditioner

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the entire staff of Best Western Plus College Park we would like to thank you for taking the time to post a review of your stay. We are very happy to learn that you enjoyed staying with us and that you were satisfied with our rooms and service. We at the Best Western Plus College Park strive to keep our guests happy and comfortable and we a excited that during you stay! Thank you for choosing us, we look forward to have you back in a not too distant future. Warm regards, Best Western Plus College Park

"Excellent property and Guest Services amazing"

5
08/12/2015

First off a big major props to the representative for Best Western Linda who handle our reservation after experiencing a disaster at the Comfort Inn in Beltsville. Props to Justin at the desk very awesome! Breakfast was amazing! Beds and Showers good. Pros- Choose this property if you want to get a good night sleep and great customer service. Cons- Communication between Front Desk and Housekeeping are very important. (Room wasn't ready in the beginning but Justin made it right in the end). Also a very small property not alot of parking options at night. Again it's okay just think it through before you build a hotel. Would I stay here again. Absolutely! Thanks guys

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
Thank you, for taking the time to fill out our review. Here at the Best Western Plus we take pride in servicing our guest and making their stay as comfortable as possible. Giving many varieties to choose from for breakfast. We are glad that you will stay with us again. If there is anything that we can do to make your stay more pleasurable do not hesitate to let us know. Thank yoiu again, Best Western Plus College Park

"Trip //Best Western"

3
01/12/2015

Was good!!! Rooms clean and elegant, location was convenient to I95, breadfast is not very varied special for kids, was average, rooms at front a little be noise because of de cars, ambulance, but second night was better, I recommend it and can use it again on my trip

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
We are pleased to hear your overall stay was pleasant and thank you for staying with us and posting a review. When travels bring you back to College Park, we hope you to see you again. Warm reguards, Best Western Plus College Park

"Good enough"

3
30/11/2015

A clean, safe, fairly new, hotel. No pool. Breakfast was below average. The beds were too soft and we had aching backs for the two days we stayed there. I never received a bill like I was told to be emailed to me so I am unsure what I was charged for. Next time I will just get the bill the old fashioned way. This hotel is most convenient to the college for us. However, a little pricey for what you get and compared to the area hotels. Not sure if we can afford to stay there every month we visit.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the entire staff of Best Western Plus College Park we would like to thank you for taking the time to post a review of your stay We are very happy to learn that you enjoyed staying with us and that you were satisfied with our rooms and service. Warm regards, Best Western Plus College Park

"Excellent hotel and staff!"

5
29/11/2015

I stayed at this hotel for 7 nights while attending a class at the University of Maryland. This is a relatively new hotel and is very close to the University. I checked in late on a Sunday evening and everything went smooth. The person on duty explained the details of the hotel and was told when the complimentary breakfast was. My room had a king sized bed which was very comfortable. There was a sofa and desk in the room which made my stay seem a little like home. The bathroom was fine with no complaints. The room was made up every day by housekeeping and they did a wonderful job with no complaints. Breakfast in the morning was just ok. I'm not a picky person and found something different to eat but it just seemed to be lacking. Also the same thing was served everyday. Some people complain about the lack of parking but I never had an issue finding a space in the lot. I would highly recommend this hotel while staying in College Park.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
We are happy to learn that your overall stay was pleasant and appreciate your comments on our location, the helpfulness of our staff and the hotel's amenities. Thank you again, and we look forward to your next visit. The Best Western Plus

"I'm in love, it's perfect! "

5
23/11/2015

Dont bother with other places, this is the one you want! I wasn't too familiar with the brand but my stay was so pleasant! (Note: I booked online) Check in/out was really easy & the staff were friendly, so kudos to them & the housekeepers. The location is great, the room was immaculate & spacious, there was steady high speed wifi, & my room was facing away from the street so I had no problems with noise. They do place a credit/debit card hold while you stay so please be aware before you check in. I believe its $50 for credit and $100 for debit. Parking wasn't an issue for me, there were plenty of spaces but if theres a full house I can imagine it being crowded. My only suggestion is to get longer shower curtains as they are too short, it can make quite a mess if you're not careful. I definitely look forward to returning (it'll probably be sooner than I think!)

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the entire staff of Best Western Plus College Park we would like to thank you for taking the time to post a review of your stay. We are very happy to learn that your overall stay was pleasant and beyond your expectations and that you were pleased with our rooms and service. If there is anything we can do to make your next stay even better please do not hesitate to let us know. Thank you for choosing us, we are looking forward to seeing you again in a not too distant future. Warm regards, Best Western Plus College Park

"maxima573"

5
19/11/2015

I would stay here again, I had a great experience overall. If I had to say something negative, it would be the parking. We had to double park behind the service desk lady because there was not enough parking spaces.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
We are very happy to learn that your overall stay was pleasant, and that you were pleased with the our hotel as well as the location. Since we are located in an urban area parking is sometimes a challenge, we hope you were able to make use of some of the overflow parking we have available. If there is anything we can do to make your next stay even better please do not hesitate to let us know. Thank you for choosing us, we hope to see you again in a not too distant future. Warm regards, Best Western Plus College Park

"Simple, elegant, comfortable"

5
15/11/2015

This Best Western location was recently renovated. While looking for hotels in the College Park, MD area, I noted the photos of the property on Google and the positive Google reviews. The reviews and photos match perfectly - this property delivers on cleanliness, comfort and service. Large, clean, comfortable rooms (my room was junior suite with sitting area and kitchenette). The rooms are stylish, as well as comfortable. The breakfast is VERY filling (both hot/cold selections) - with a very friendly/attentive attendant in the breakfast room. The WiFi is spotty and somewhat unreliable. Often the evenings were the toughest when guest usage was at peak. Overall, I highly recommend this property - the value is unbeatable for the area (close to DC/Metro stations and the Univ. of Maryland).

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
Thank you for staying with us and taking the time to write a review of our property, your feedback is very much valued. We appreciate your kind remarks on the cleanliness of our rooms and our convenient location midway between Baltimore and downtown Washington, DC. Our free complimentary breakfast offers hot and cold items and we also offer free Wifi and parking. We are pleased that you enjoyed your stay and hope you will stay with us again. Sincerly, Best Western Plus Staff

"Convenient location, but not without its issues"

3
08/11/2015

The hotel is just a stone's throw from campus on busy Baltimore Ave. The parking situation is awful if you get there later in the day. The room was clean but smelled of bathroom cleaner (and we checked in at 10pm). We requested a room facing the parking lot, but we're told that rooms with 2 queen beds all faced the road. Be prepared to get up early as heavy traffic noise started around 6am.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding the location of our property. Our commitment to making sure our guests enjoy their stay and the hotel's amenities will continue to be on the forefront of our list of priorities. Thank you again, and we look forward to seeing you on your next trip to College Park! Best Regards, Best Western Plus College Park

"Friendly Staff"

3
08/11/2015

I stayed in this Best Western for two nights. Overall, it was the typical experimence in this style of hotels in the US. Staff are friendly and helpful, the rooms are large (certainly by European standards) and of good quality, while breakfeast is a disappointing affair (plastic cutlery, cardboard plates, and the choice is neither particularly high quality nor very wide). I was somewhat unlucky with my room being directly by the business center which was in the hallway which I would hear. Still overall, this is an ok place.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the entire staff of Best Western Plus College Park we would like to thank you for taking the time to post a review of your stay. We are very happy to learn that your overall stay was pleasant, and that you were pleased with the our hotel as well as the friendliness of our staff. If there is anything we can do to make your next stay even better please do not hesitate to let us know. Thank you for choosing us, we can't wait to see you next year! Warm regards, Best Western Plus College Park

"Clean, Comfortable, & Convenient"

5
31/10/2015

We enjoyed a 2 night stay at the end of our "get away". The staff was friendly and helpful; the location was convenient to freeways and restaurants, the hotel was clean and when we opened the door to our room, it smelled good - it didn't have that stale hotel room odor. We would highly recommend this hotel and will stay there again in the future.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the entire staff of Best Western Plus College Park we would like to thank you for taking the time to post a review of your stay. We are very happy to learn that you enjoyed staying with us and that you were satisfied with our rooms and service. We at the Best Western Plus College Park strive to keep our guests happy and comfortable and we a excited that during you stay! Thank you for choosing us, we look forward to have you back in a not too distant future. Warm regards, Best Western Plus College Park

"Best Western near DC"

4
22/10/2015

Hotel was quiet considering that a busy road was in front of it. Being in a college town, it has a lot of inexpensive ethnic food restaurants in the area, and I chose a cafe with food from El Salvador, which was good. Parking was good, and the hotel was very clean. My room was large, and like most Best Westerns, it had a desk with lamp that has outlets in it, and the high speed internet for free. I personally like hotels with no pets allowed, since I am traveling on business, and usually choose Best Western. The breakfast will not impress anyone, but there is a Denny's across the street, and Burger King, and plenty of other options. The hotel was safe, and clean, and quiet, and the front desk staff was A+.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the entire staff of Best Western Plus College Park we would like to thank you for taking the time to post a review of your stay. We are very happy to learn that you enjoyed staying with us and that you were satisfied with our rooms and service. We at the Best Western Plus College Park strive to keep our guests happy and comfortable and we a excited that during you stay! Thank you for choosing us, we look forward to have you back in a not too distant future. Warm regards, Best Western Plus College Park

"Clean comfortable large room"

4
20/10/2015

We enjoyed a two night stay. We had a double queen room that was very spacious. Our room was overlooking the main road which was noisy at times. Breakfast was well presented and tasty it's always a handy addition when you are travelling. Staff were not overtly friendly. Free wifi was great no dropouts. I would stay here again.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the entire staff of Best Western Plus College Park we would like to thank you for taking the time to post a review of your stay. We are very happy to learn that you enjoyed staying with us and that you were satisfied with our rooms and service. We at the Best Western Plus College Park strive to keep our guests happy and comfortable and we a excited that during you stay! Thank you for choosing us, we look forward to have you back in a not too distant future. Warm regards, Best Western Plus College Park

"Clean, convenient"

3
18/10/2015

Large clean room, well sound proofed. Many plugs. Free wi-fi. Huge TV. Reception minimal but friendly and responsive. Breakfast very basic on throw-away plates and with plastic flatware. Discount with AAA membership. Will return if I need to.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
On behalf of the entire staff of Best Western Plus College Park we would like to thank you for taking the time to post a review of your stay. We are very happy to learn that you enjoyed staying with us and that you were satisfied with our rooms and service. We at the Best Western Plus College Park strive to keep our guests happy and comfortable and we a excited that during you stay! Thank you for choosing us, we look forward to have you back in a not too distant future. Warm regards, Best Western Plus College Park

"Great value for the money"

5
18/10/2015

Super clean hotel and room...which is why I gave the five stars. Hotel is only two year's old and the facilities are modern. The breakfast is definitely enough to get you started in the morning. ..coffee, bagels, cereals, pastries, eggs, pancakes, sausage. ..all complimentary. Was here for midnight madness at University of Maryland and the hotel's proximity to the school was excellent, literally down the street. Took uber to Washington DC ... so location is excellent. Staff was friendly enough, but the rooms are very spacious and clean which is most important to me.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
We are very happy to learn that your overall stay was pleasant, and that you were pleased with our hotel and staff. Since we are a newer hotel in this area we wanted to make sure the amenities and the decor were as up to date and modern as possible. I am happy that you enjoyed it so much! If there is anything we can do to make your next stay even better please do not hesitate to let us know. Thank you for choosing us, we hope to see you again in a not too distant future. Warm regards, Best Western Plus College Park

"Family Weekend at UMD"

5
14/10/2015

Nice hotel for visiting UMD, especially if you do not plan to spend a ton of time at the hotel. Stayed here before and was very satisfied; the property is kept very clean, fridge, microwave and safe are included in room, and hotel provides breakfast. Traffic all along Route 1 is brutal, but location is great for walking to/from UMD. The parking lot is cramped, but street parking on a side road is available (with pass from hotel). Considering that this hotel is right on Route 1, and in line with the local firehouse, not as noisy as expected.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
Many thanks for your lovely review of our property. It makes us proud to hear that we were able to provide you with great customer service and that you had a wonderful stay with us. Our staff members seek to provide the best customer service in striving to meet the various expectations of our guests, so we may welcome back many repeat visitors to the College Park area. Thanks again for taking the time to write your comments. Thank you, Best Western Plus

"One Blooper but still a Great Best Western"

4
13/10/2015

We've stayed at a number of Best Western Hotels and this was probably the best one we've experienced. The lobby and breakfast area are inviting and the entire hotel is very well kept. We always take the stairs to keep in shape and we were impressed that the stairwell was carpeted. It's usually just cement stairs. It has a nice indoor pool and a surprisingly nice workout room, both of which we used. The rooms are roomier than most. Our minisuite had a divider between the bed and the living area which made it nice. The living area had a sofa, coffee table and a stuffed chair. It made it comfortable to hang out in. All the front desk staff were very pleasant and accommodating. The buffet was what you'd expect at a Best Western and the staff was very friendly and did a good job keeping things filled. There were two negatives. One of the three rooms we had was not serviced one day. The other two were and we all left at the same time. Someone just overlooked it. Also, when we were leaving one morning we passed a housekeeping staff and to help, we told her, "We're leaving now so you can..." and she said, without looking at us or stopping, and with attitude, "Not my rooms." and she just kept walking. It was weird. Everyone else, from the front desk to the breakfast staff to the other housekeeping staff were so nice. We still see this as the best we've been to, but it probably would have been a five star instead of a four star without this incident. We definitely recommend this establishment. We had a very enjoyable and comfortable stay.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
Thank you for staying with us and writing a review of your visit. We are delighted to know when our guests are pleased with their stay and appreciate your kind remarks on the cleanliness and comfort of our rooms; and, our complimentary breakfast offering hot and cold items. We happy to know you will stay with us again as we strive to exceed expectations in customer service. Thank you, Best Western Plus

"College football weekend stay"

4
11/10/2015

Stayed here 3 nights while in town for a Maryland football game, we reserved a top floor room 6 months in advance but got to hotel and was told we were on first floor, not a good sign, only one luggage cart for whole hotel, odd, but we went to our room in back side of building. this is a small hotel, 4 floors, 50 rooms and yes parking is way too small for building, but there is parking on side road with hotel pass. anyways pro's; nice size very clean rooms large king size beds in rooms, that are comfy fridge micro and small safe in room excellent free b-fast (eggs, homefries, sausage, pancakes, bagels, juice) 15 minute walk to byrd stadium (maryland college football field) close to fast food restarants, and rt 95 clean large bathrooms cons: parking 4 small pillows on a king bed paper thin walls loud traffic from rt 1 all night (and we were on back side of hotel) raise rates allmost double on big football weekends charge your credit card total cost of stay at check-in Overall are stay was fine for the 4day/3 nights we were there, and if ur staying here for the weekend its a good clean Best western.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
Thank you for staying with us and writing a review of your visit. We are delighted to know when our guests are pleased with their stay and appreciate your kind remarks on the cleanliness and comfort of our rooms; and, our free complimentary breakfast offering hot and cold items. We hope you will stay with us again as we strive to exceed expectations in customer service. Thank you Best Western College Park

"Would stay here again!"

3
23/09/2015

Hotel was clean, comfortable and complimentary breakfast was great. Staff was amiable and very helpful. Bed was firm just like we like them. Near U of M. Lots of fast food places nearby. If you come here you will likely enjoy your stay.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
Thank you for your kind remarks on the cleanliness of our rooms and our convenient location to the University of Maryland. We are pleased that you enjoyed your stay and hope you will come back again.

"Wallet got lost"

3
21/09/2015

Good room. Front desk was responsive and co-operative to our preferences. Break fast is complimentary. Free wifi in rooms. Travelled with family, booked 3 rooms on 09 Aug 2015. We had forgotten 3 new handbags in our room. In one of the handbags a Louis vuitton wallet was there inside a zipped pouch. Called them after 2 days, bags were promptly returned. But it is a great surprise wallet went missing. Obvious to guess. Better control and corrective action required urgently. This was not expected from Best western plus standards. Hope to get proper response.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
We are very happy to learn that your overall stay was pleasant, and that you were pleased with the our hotel as a whole and the friendliness of our staff. We are very sorry about the lost of the wallet. When you called us in reference to the items left behind. The owner packed and shipped everything that was left in your room to you. When items are left behind bu our guest. They are bagged and placed in lost in found until we are contacted by the guest. We would like to thank you for choosing us, we hope to see you again. Warm regards, Best Western Plus College Park

"Noisy room"

2
19/09/2015

Noisy, so-so breakfast, no newspaper or shuttle. I would not recommend this hotel because of these reasons so I am just filling up the minimum of 200 characters, but I've said my piece. Location looked good, but without a shuttle it made it more of a distance problem getting around, especially to the Metro.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
Thank you for writing a review of your stay at our property. We are committed to making sure our guests enjoy their stay. We would like extend an apology for not meeting your expectations. Many guests appreciate that we are approximately 1/2 mile from the metro system, and rate us on our cleanliness, comfort and service. All feedback is important to us in offering a better experience in the future, and we hope you consider visiting with us again.

"Very clean and and very nice room"

4
18/09/2015

I checked in very late and was out by 4:45 am for two mornings. I was not able to eat breakfast and had no problem with parking. I was on the third floor facing the back and all I was looking to do was go to sleep. I did use the internet and it worked fine, if I was coming back to this area I would stay here again.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
Thank you for staying with us and writing a review of your visit. We are delighted to know when our guests are pleased with their stay and appreciate your kind remarks on the cleanliness and comfort of our rooms. We hope you will stay with us again as we strive to exceed expectations in customer service.

"Got Money's worth"

4
29/08/2015

Hotel was clean and evening receptionist was very pleasant. Stayed on the second floor toward back parking lot. No noise and very comfortable. Clean. It was nice having a hot breakfast. First day there, sausage and potatoes were over cooked and not good. After that the breakfast was very enjoyable and a treat having something hot rather than just cold food in the morning. Had a good variety of food to chose from.

BWPlusCollegePark, Front Office Manager at BEST WESTERN PLUS College Park Hotel, responded to this review
Thank you for staying with us and writing a review of your visit. We are delighted to know when our guests are pleased with their stay and appreciate your kind remarks on the cleanliness and comfort of our rooms; and, our free complimentary breakfast offering hot and cold items. We hope you will stay with us again as we strive to exceed expectations in customer service.