Best Western Hotel Kantstrasse Berlin,  Berlin

4.0/5  - based on 313 guest reviews.
Kantstrasse 111, 10627, Berlin, Germany - See map
+49 308140760 +49 30814076100



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> Room 1

1 adult


Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
TripAdvisor Traveler Rating
based on 313 traveler reviews
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The Best Western Hotel Kantstrasse Berlin is a four star city hotel in the west city center, centrally located in the heart of Berlin between the ICC/ fairground and the Memorial Church. Within walking distance to the famous Kurfuerstendamm and close to many sites such as Charlottenburg Castle, KaDeWe, Berlin Zoo, Potsdamer Platz, Reichstag, Brandenburg Gate. Perfectly connected to all public transportation. The train station Charlottenburg/ Underground Wilmersdorferstreet and a bus stop are next to the hotel. Providing best connections to both city airports. An attractive shopping area in front of our hotel as well as plenty of choices of the finest dining will make your leisure time enjoyable. Almost everything is reachable within a few minutes by walk or by using the public transportation. The Best Western Hotel Kantstrasse Berlin has offered individual service and a maximum of attention to its guests since 1981 in 70 comfortable rooms, 140 beds including fully equipped rooms, non-smoking floors, free Wi-Fi and a small lobby business corner. Start your day with our fabulous breakfast buffet. Relax during the whole day in our lobby bar enjoying a fresh draft beer watching the latest news or current sports events on our big screen flat television. Car parking is available in our own hotel garage. If for business reasons or a city trip, let yourself be carried away by the charm of the hotel and allow yourself to be provided by the personal and friendly service of our staff and the very perfect city location. Enjoy your stay.

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Room 1

Guest reviews

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based on 313 guest reviews
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Sleep Quality
Best Western Hotel Kantstrasse Berlin,Berlin
  • 4
    « Somehow far from places »

    Good hotel. Good service. Good breakfast. A really nice place to stay. However, it is a little bit far from city center (if we could consider that Berlin has one city center). At least, far from places to visit (except Charlottesbourg Castle). If you don't care about long distances (you would hace to take public transport) its ok.

    « Excellent location , Great staff and service »

    This is a medium size best western hotel at the heart of Berlin. The staff are great in hospitality , rooms very clean and warm in the dead of winter. The location is - central Charlottenburg in the neighborhood of the affluent Berlin giving one multiple options for late shopping( Wilmersdorfer strasse - wibersdorfer Acaden)and diverse but 24 dining outlets. From an English back ground, you appreciate the attempt by the Berliners to speak English and being helpful. The hotel organises a full day site tour. You are picked from 9.30 am and taken through the rich and deep seated history dating back in the 13th century through the cold war and the 1990 historical down fall of the famous Berlin wall. A hallmark of this hotel is the rich variety of 5 star breakfast led by a very youthful chef with the flow of service elements by a small but organised staff. The reception from check in very efficient and friendly with ready answers to random questions . Overall very good value for money.

    « Excellent Staff, good service, nice, clean room »

    We stayed for 3 nights. Our room was spacious, very clean and fairly well equipped. The hairdryer was better than in many hotels. The downside for us was simply there was not enough tea and coffee supplies in our room and when we asked for more we got one sachet each brought to our room, no extra sugar or milk. There was coffee in reception but it was often cold and again, no milk or sugar when we needed it. For the English visitor, this should really be improved. However, very comfortable stay. The hotel is a good 20 minute walk from the zoo and other attractions, hop on hop off bus, etc but the U and S bahn are just around the corner, making it easy to get around this large city. Very good restaurants and bars in the vicinity. Would definitely stay again.

    « Really good service and nice breakfast »

    We stayed at the Best Western for a few days due to a business trip and I can totally recommend it! It is really central so you have a lot of restaurants and shops right around the corner. The bed was really comfortable. An afternoon we had to use the lobby as an office and the staff was so welcoming and helpful! The breakfast had a great selection - you could even make your own waffles! Because we stayed here over the 6th of December we even got a little chocolate goodie bag at the door.

    « Very nice hotel »

    My wife and I visited this hotel on our first trip to Berlin and I would stay here again. On arrival we were given a free upgrade and the room was spacious and clean with a very comfortable bed. The hotel is situated in the Charlottenburg area which is a little quite than the centre of Berlin. However the transport links are excellent with bus stops outside the hotel and S & U train stations just a few yards walk. Breakfast has various options and was very nice. Setting us up for a long day sightseeing. There is also a small bar if you fancy a nightcap. Would use thus hotel again when we return to Berlin

    « Always happy here »

    I come to Berlin on business several times a year and always stay here. The rooms are meticulous and the location is perfect. Local shopping, restaurants and easy public transportation access right outside. I highly recommend this hotel to anyone staying in Berlin.

    « Would not return because of staff »

    Pros: Good location, comfortable beds, clean, good breakfast Cons: The staff! I always felt like the invisible man when approaching the front desk, even if there were up to 3 guys there busy talking to each other. And when I finally got their attention it was clear that they didn't want to help solve my problem (buy something from the bar) but just wanted me to go away. I'd never return to this hotel as there a plenty of options in Berlin.

    « Abused by staff, tried to take my money. »

    Such a horrible experience at this hotel. I arrived at the hotel at 10pm on a Tuesday, only to be told that I had no booking. Even though I had a booking confirmation and money had been taken out of my account. I understand that accidents happen/overbookings happen, no worries. But when I kept showing them my confirmation, the three guys at the front desk didn't want to help me, asked me to leave and said they couldnt help me anymore. One guy even said "Sorry, I'm just a trainee so I cannot help you more". I had to call and get it sorted. called the hotel while I was there and the guys were telling "Sorry, I cannot talk right now we're very busy right now serving customers and I'm the only one at the front desk" - obviously a lie. I'm a super easy going Aussie girl, and if they made an overbooking then super fine,accidents happen and we could have together sorted it out but the fact that they were just super rude, tried to tell me they haven't recieved payment when it was taken from my account, abused me (swore at me numerous times) and didn't get me any respect or help was just shocking. I really hope the hotel owner knows about his staff members treating customers like this and I hope no one has the same experience as I did.

    « Amazing stay at Best Western in Berlin »

    Welcoming and exceptional staff at BW Kantstr. Great rooms, finally humane prices for luxury comfort. Over the top breakfast buffet and superb service through excellent Management of Staff member Mrs. Schütz. Everything over the top very clean and extra accommodations available day and night (as the friendly and caring reception is available 24h a day). One of the best stays in a long time.

    « Ho hum »

    We booked a double room three months beforehand. When we arrived there was only a twin room free. We explained that it wasn't our fault and were told that it would be an extra €20 for a double room as it was a better room. We complained and the charge was dropped. The room wasn't much better than the original one. No mini bar or aircon ) it was 30 degrees), only a 500ml bottle of water at €4.50. On the positive side, it's right by the S-Bahn station, we were given a free drink voucher at the bar, and the breakfast is fantastic.

  • 5
    « What a surprise. »

    As a BW reward card holder I was looking for a break in late May. My initial dismay at finding only 2 of the 8 or so Berlin hotels were available. This one appeared to be a bit far out. All I can say is my dismay was misplaced. Great central location in Charlottenburg. Great for bus and metro services. Nice restaurants in the area. Bike hire from the hotel. We asked for a quiet room and that is what we got. Room was large, well appointed and clean. if I had one complaint it was the room was hot but Berlin was sweltering in 30 degree heat... aircon would have been nice but I am being too picky.

    « Very Nice hotel »

    Very Nice hotel,very close to subway and railway station,and also at a short walk from shops and restaurants. Very good connected to Most tourist areas. Rooms are very clean,confortable beds and very nice personnel.

    « Good location »

    Hotel is situated about 15 minutes from all the major sites. There is a shopping district right outside the hotel to include an H&M, T.J Maxx, and places to eat. The hotel room was nice, except that they have my Wife and I two separate beds. My only complaint about the hotel was that the maid's didn't do a thorough job cleaning the room. The first night we checked I found a huge turd left in the toilet and the second day they didn't collect all of our trash even though we left it by the trash can. Also I had to call for extra towels (they only had one in the room). Overall I would recommend staying here.

    « Fab weekend in Berlin »

    What a gem of a hotel. Doesnt look much from the front but is lovely inside. Reception staff so helpful. Rooms spacious, one of the comfiest beds I have stayed in. Immaculate. Great breakfast. Nice location, lots of shops around and restaurants (a lot of chinese / japanese / thai which looked great). Easy to travel around Berlin, U and S Bahn stations literally round the corner, and so easy on the bus to get to and from Tegel airport (about a 20 minute journey on the 109). Great stay, would def return. We loved Berlin, first and def not last visit. Christmas markets on most streets you turn in to, so festive. Berlin really go the extra mile with christmas, the lights everywhere look amazing. Deffo recommend booking to visit the Reischtag if you have time, free entry but you have to book online. Great views across the city and a really helpful audio telling you about all the different sights.

    « Ascetic, Dirty toilet bowl »

    Ascetic design, No A/C, No heating, No carpets, Dirty toilet bowl. Very disappointed from the room organization as management claim that it is a Green Hotel. Also, they refused to credit points in my BW member account - claiming that I didn't booked direct with them.

    « Very comfortable stay »

    Easy to travel from the main rail station to the hotel using the S bahn. Helpful reception staff. Room was very comfortable with large king sized bed. Breakfasts were very enjoyable. Wide choice. Would stay again

    « Convenient for the centre »

    Good sizeable room, excellent breakfast and helpful staff. Also extremely quiet and well placed as there are bus stops outside and the U and S bahn stations are only a few metres away. Can't wait to come back to Berlin again !

    « Great Hotel »

    Stayed here on a bed and breakfast tarriff. Lovely clean hotel,friendly staff, amazing breakfast and best of all so central for everything with the train station just around the corner. I would highly recommend

    « Great place to stay in berlin »

    The hotel staff were all fabulous, very polite and professional. The room was very clean and comfortable. The breakfast was excellent with a huge choice of hot and cold items. Very handy for subway and close to shops and a decent Italian restaurant along the street. Lovely big bed and good shower - all in all a very good choice. The only slight negative is that the hotel doesn't have air conditioned rooms but I do know they will lend you a fan for the room if asked. I fact they will helped in any way if asked!

    « Great location, friendly staff »

    Room is spacious and quiet. Very comfortable bed. Nice shower. Good breakfast. Close to train station, good location, close to shops and restaurants. The only thing that was a bit weird was that there was no extra bed for our son, so all three of us had to share the bed which was gigantic but neverthless, we would've preferred to have had a separate bed for the little one.

  • 5
    « Great stay in Berlin »

    Well situated hotel in Charlottenburg. Subway station arround the corner with easy access to public transport to fair grounds and downtown. Clean and modern rooms. Very friendly staff ! Nice German-style Breakfast buffet..

    « At that time partially under construction »

    Good experiences - location is good from reaching point of view - the hotel is clean, comfortable - staff was helpful and nice Bad experiences - unfortunately the restaurant was under reconstruction therefore we had to eat on the 5th level. Basically the hotel did everything to make us it comfortable but of course this is not what you expect at these places :( - location is bad from security point of view. I didn't feel really safe. On the streets there were too many 'bad faces'. But i don't know whether it was by chance or it is because of the area itself

    « A pretty nice stay »

    We booked this hotel through Smartbox. Location is quite convenient right in front of the metro. However it is far from the center and the touristy places. The rooms are getting old and need refreshing. The staff is not really friendly. We did not try the breakfast.

    « No aircondition »

    Good hotel, perfect location near shopping centres, restaurants and the U-bahn, but no aircondition, the room was increadably warm - stay away from this place in summer time! Breakfast was average, one morning there was bacon, next morning no bacon

    « Good value hotel. »

    Perfect location for short city break.easy and convenient transport links to city centre and Potsdam. Check in was smooth, hotel was clean and included breakfast had plenty of choice and good coffee. A good choice if you are looking for somewhere as a base for exploring Berlin.

    « Was in Berlin for CD Parade »

    The hotel was excellent value, when booked as package from Manchester with EasyJet. Staff were helpfull and friendly rooms were excellent and breakfast was a full cooked breakfast or continental breakfast on self service. This is the secont time Ive stayed at this Hotel and would recommend it without hesitation for value and service

    « No air con »

    Normally that sort of thing wouldn't bother me but it was like sleeping in a pizza oven at night. Real shame. The staff are fantastic though and the breakfast incredible with a huge variety, don't however expect full English type of thing. Get a travel card and public transport will drop you right outside. Overall very good.

    « Good clean hotel, shame Wi-fi slow/ not working »

    Nice, clean hotel comfy bed and nice shower. Breakfast is good as well. Walking distance to Charlottenburg station, which has direct train to Schoenefeld airpot. (ticket 3.30 EUR, you will need ticket to zones ABC.) Overall satisfied with the hotel, staff was helpful and effective at check in. Shame, the wifi is useless. Slow, and regularly disconnects in the room. In the lobby, its hardly any signal.

    « Very convenient location »

    We had seen it was convenient for the S-bahn and U-bahn. It certainly was. We arrived at Schenefeld airport and caught a train direct to Charlottenburg S-bahn station. From there is was a short walk to the hotel. An observation that might be useful : the pavements were very even and did not put any stress on the wheels on our luggage. Immediately outside the hotel is the U-bahn and also a bus stop into town. We bought day tickets to get aroun as we find it nice to be able to jump on a bus, even for short trips, to save our legs. The bus system is great as there doesn't appear to be a lot of traffic (compared to London). Back to the hotel. The staff were very friendly and helpful. We didn't have any problems with language, so well done to them and shame on me. The room was large than we were expecting and well appointed: TV, free wifi, coffee/tea making (with real china mugs). There was no air-con, but the reception were very quick in getting us a fan. The breakfast was well stocked with a selection of hot and/or cold. There's also a coffee pot in reception for getting a quick fix as you get back from your journeys. There are plenty of nice restaurants in the area and there's also a McD just outside if thats you scene. All in all a very nice hotel. We enjoyed our stay very much

    « GC for money, super close to the center »

    very nice neighborhood, the hotel is close to the center, not expensive, it works!! I haven't have any kind of issue whatsoever. I've enjoyed very much breakfast, great offer and was open until late, so very much appreciate it

  • 4
    « Clean »

    hotel , room was clean , breakfast was ok staff were nice location was good for shops & restaurants their was a McDonald's downstairs as well from hotel which was handy for a snack on way back from pub !! There wasn't many pubs about that we seen , we did go to one about a 20 min walk from hotel was a Irish bar & it was massive with a good band on diffract band each night , was always busy its in the Europa centre , overall good hotel

    « Great stay in Berlin »

    This hotel was very comfortable, offered parking in a very tight parking garage entry and an automated parking under ground. A very interesting experience parking the park as it was the first time we had come across a parking garage like that! The hotel was conveniently located a block from the tram and the underground with a lot of restaurant options nearby.

    « Great hotel in good location »

    Had great long weekend - hotel was excellent, room really comfortable & quiet, breakfast was really good with a wide variety of hot & cold food plus freshly ground coffee & lots of teas. Staff were extremely helpful. Makes an ideal base to explore Berlin

    « Very pleasant small hotel »

    This is quite a small hotel on Kantsrasse in the Charlottenburg area of West Berlin. It is very handy for the S-Bahn or the U-Bahn, or the 109 bus from Tegel airport. The rooms are attractive and modern. The breakfast is very good, with plenty of hot and cold selections. This was the fifth time I've stayed here - and will do so again.

    « Excellent weekend stay for the Christmas markets »

    We can highly recommend this hotel for a weekend stay. It is well positioned for the tubes and buses to the Christmas markets and historical sights and also the shops and restaurants nearby are worth a look. It's also next door to MacDonalds if you need a quick snack or milk for the tea or coffee provided in the room. We found the room to be comfortable, well equipped and clean. The reception staff were helpful and polite. The breakfast was above our expectations for the price we paid. All in all very enjoyable and well done to the team.

    « Perfect Location »

    The hotel is very nice and can easily be reached by public transport as the S-station is in walking distance. There are several unique pubs restaurants nearby as well as excellent shopping facilities.

    « Fobbed off by unfriendly staff, but hotel ok . . . »

    We booked a family room and explained there would be three of us staying (my son is twelve) but were fobbed off on arrival with a 'disability access' room on the first floor with an extra pillow thrown on the bed! When we complained at reception we were informed we could not have another room (or cot bed) until (maybe) the next day and that it was common practice for children up to the age of FIFTEEN to share a bed with mum and dad in German hotels?!? As we were staying with friends in the same hotel and it was my wife's fortieth birthday the next day, we decided to make the best of what we had, but all had a horrendous nights sleep (I resorted to sleeping on the floor at one point). In their defence, the hotel staff moved us to a proper family room the next day (with three beds) and even moved all the balloons we had blown up the night before with our luggage, but it spoiled things for us and took the shine off our break. I wish they had just come clean the night before and admitted there was a problem with our booking or room and not tried to bluff us with the 'three in a bed' rubbish. Apart from this the hotel was clean and breakfast fine with a good selection to choose from and has a bus stop / metro station yards from the door. Walking to the main bus station near the zoo takes about 20-25 mins and this is where all the Insider Tour excursions meet - which are great and highly recommended! The area around the hotel has lots of restaurants and small shops but isn't what you'd call 'picturesque' - I don't think I'd fancy going for a midnight stroll there . . . Generally the hotel staff (especially the young ladies) aren't very friendly or approachable but that seemed to go for everyone we met in Berlin on this trip, unfortunately (apart from the tour guides who were Irish and American!) - perhaps they are fed-up of drunk foreigners filling the Christmas fairs or there is too much 'history' - I don't know . . . either way, on the strength of this visit, I probably won't be returning to Berlin and definitely NOT the Best Western Kantstrasse.

    « Clean, comfortable and in a good location, poor wifi.. »

    Comfortable and spacious room, good breakfast, small bar and 50 metres from the underground. Good range of redtaurants within walking distance. The wifi was so slow and unreliable that it would be an affront to a third world country...


    Great value for money hotel with a good location with lots of restaurants and bars within walking distance.Warm friendly informative staff always willing to help,rooms are spotlessly clean and very comfortable.Good choice for breakfast warm and cold.Would definitely recommend it to fellow travellers

    « It's nothing special »

    I'm not sure how this hotel is 4*, I was completely underwhelmed when I arrived. The staff on reception aren't too friendly, they didn't have much knowledge when it came to giving us directions or general information. The room is decorated nicely, but the cleanliness could be improved. This wasn't too much on an issue, but for a 4* hotel I wasn't pleased that I needed to wipe the bath and sideboards! Also, the mattress and pillows are not comfortable. They feel cheap. Also, the breakfast selection is very disappointing. On our first night we experienced drunken shouting from other guests around 12am, which was unsettling! On the plus side, the location is good. You can walk to nearby attractions (like the zoo or photography museum). The website advertises that you are a 20 minute walk from local attractions, but it's probably 40-50 minutes. You are also surrounded by food places, such as McDonald's, Domino's and Starbucks if that's your thing. There's also plenty of bakeries where you can buy German pastries and cakes. I wouldn't stay here again, mainly because I want to be in a different area of Berlin and the hotel wasn't outstanding. Overall, it was fine for our 3 night stay.

  • 2
    « poor standards. not a 4 star hotel »

    Our check in was smoothly however, the staff were not kind at all. no smile, cant explain politely to our question. They do have lack of information for general info about Berlin. The rooms were small, didn't expected that. I felt it is bigger of how it looks in the photos. Its difficult to to walk if you have 2 mid size bags, which one will be on the floor. There was no air condition in the room and this is negative thing which I felt its not a 4 star standard. The beds weren't comfort same to the pillows. The only positive thing was the hotel location. tube, train and bus is next to the door.

    « Jon and Peter Sigsworth »

    Superb 3 night stay in a fantastic hotel, great breakfast... Me and my dad visited the historic sites great restaurants as and staff excellent.. Staff knowledge of sites and tube trains very good. Hotel map was priceless... Only negative is airport ticket machines for transport were temperamental regards notes...not best Western fault. I stress to add....

    « Very nice clean newer hotel »

    Hello- I stayed at this hotel for one night with my father. It was an enjoyable stay. Pros: - the hotel seems renovated or newer. - the beds and pillows were very very nice and comfortable. Easy to sleep a long time there. - the bathroom was clean and nice (shower only, no tub) - the hotel is located feet away from the U-Bahn and S-bahn trains. Hop the S-bahn for an easy trip to downtown Berlin (25 minutes), reichstag building, and Brandenburg gate. Checkpoint Charlie and sections of the Berlin wall are a 20 minute walk from there (or you can hop a bus too). - the breakfast had both European and American foods, including scrambled eggs and bacon, as well as other breads, meats, cheeses, etc. I thought it was pretty good offering for hotel food. - there is a McDonald's next door, if you are into that, or a variety of other smaller shops and restaurants nearby. Cons: - there was no view out the window from the lower room we were in. Be sure to watch the time. A number of stores and shops in the area don't stay open very late and are closed Sunday's. I would stay there again.

    « I cant beleive this is a 4 star hotel »

    I have arrived to Berlin around 6 PM, the hotel was very small, the rooms was very small too, poor wi-fi and when i asked about they just answered its same in all rooms, the rooms doesn't have any minibar or air condition, just a bottle of water for 4.5 euro !!!!

    « Kantstrasse Best Western, BERLIN »

    The room was very clean, spacious and comfortable. There were coffee/tea making facilities in the room, which is a bonus in Europe. The staff were very helpful and went out of their way to ensure we had a pleasant stay. The position of the hotel is excellent from Tegel Airport; only about 5-6 miles, £12 taxi. Not worth using public transport. It is situated just west of the centre but there are "S" rail and "U" underground stations with 2 minutes walk, trains going to the centre in 15 mins. There are some pleasant local Italian restaurants close by. I would definitely recommend this hotel for those travelling to Berlin.

    « An Experience »

    Visited in August 2015 for three nights. Because Berlin is such a big city it is difficult to determine just where its heart is so therefore we can only say the situation of this hotel is a train ride (5 minutes) from a main shopping area. There are some bars and restaurants within walking distance but visitors will need guidance on the proximity..The hotel itself was clean with the staff welcoming, exceptionally helpful and friendly. The room size adequate with clean white linen and refreshment making facilities. We cannot rate the hotel better than avarage because it lacks air conditioning. During our stay the outside temp was about 26c which resulted in a room temperature in excess of this. Even with windows open and a fan running continuously sleeping was a challenge. Our requested quiet room was on the fifth floor overlooking the courtyard. Breakfast was nothing special but adequate. Install air con and up their game on breakfast this could be a great place to stay.

    « Very nice base for Berlin visit. »

    It is situated on one of the main avenues into central Berlin. There is a bust stop at the main door (E2.70 into town), a U-Bahn station over the road and an S-Bahn station around the corner from where one can travel to all corners of the city. Rooms are modern and very well appointed. Beds are very comfortable. There is no air conditioning however which on very warm / humid nights makes for a less then sound sleep. Staff are all very friendly, helpful and multi-lingual. Breakfast fare is excellent, there is something for everyone. There are also some very nice restaurants within 2/3 minutes walk.

    « Worst Night Ever »

    Dont get the room i have booked get a room in an other hotel ,why dont they call or email about that it whas the worst night ever the room was not clean and no aircondition no more Best Western for me


Getting to the hotel ...

All directions
·From: The north. From the Airport Tegel take bus number 109 to bus stop S-Charlottenburg. From Motorway A24 exit to A111. Just ahead lies the Best Western Hotel Kantstrasse Berlin. ·From: The south. From the Airport Schoenefeld take the train RE 7 or RB 14 until S-Bahn station Charlottenburg. From motorway A9 exit to A115 and from motorway A13 exit to A113. Ahead lies the Best Western Hotel Kantstrasse Berlin. ·From: The east. Take the A12 to the Best Western Hotel Kantstrasse Berlin. ·From: The west. Take the A2 to A10 and exit to A115 to the Best Western Hotel Kantstrasse Berlin.