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A wonderful stay. Although the hotel is a bit far from the main attractions, its proximity to the metro station (Line 13) and bus network made it easy to reach any place we wanted to visit. There's also a supermarket, café, and restaurant nearby. The staff was extremely professional, especially Mr. Jouthson, who went above and beyond to ensure our comfort. He prepared our room according to our requests , thanks to his extensive experience, resolved some issues we encountered in the room within minutes. The air conditioning in the room was excellent, which is rare in European countries. And also the room has espresso machine, a kittle and fridge . All the staff were kind and friendly, and gave us a warm welcome. The only downside was the limited breakfast options. Apart from that, it was a fantastic stay, and I was completely satisfied. I highly recommend it.
Our greeting on arrival was very nice. Our room was pleasant and clean. Our sleep was uninterrupted. We went into Asnières-sur-Seine for dinner and returned easily. It was difficult to know where to park but the parking was convenient. We chose this hotel because the Paris air show was coinciding and airport hotels were either full or exorbitant. This proved to be a good alternative.
We stayed two nights in November 2025. On the second and final night there was a horrendous noise starting 11 pm throughout the entire night. The noise sounded like we were next to the hotels laundry room - we had continual vibration that shook the entire room. We had an early flight and reported to reception to ask to be moved but apparently no rooms were available and no attempt to help us. We had zero sleep all night, when we approached reception the next morning with a recording of the noise and was directed only to raise a complaint via writing. We were offered just a 50% deduction from our second night, even though the hotel could not provide us with a place to sleep which we had paid for. We did not accept the offer and have not had any response to our emails. I would avoid if you want a guarantee of getting a place to sleep. If you risk booking, don't pay in advance!
From arrival we were disappointed but too late to cancel the first two nights. It was raining on arrival, which made our delays on finding the hotel front door and car park a nuisance and very annoying. Hubby walked around trying to find the entrance - no luck. I found it but the door would not open - you had to have a card (we hadn't checked in yet). I checked in, got told where to park the car. Went back to hubby and drove down to car park. Their instructions were vague to say the least. The lift had issues reading the card to get it to work. After unloading our suitcases we went back to the car garage via an outdoor, side door lift. Still raining so getting wet again - code wouldn't work to get that door to open. Luckily a lady was going in - she said our code was wrong! By now, we were very frustrated so after unloading our next lot of luggage, I cancelled the third night here. On leaving we got to the car all right (with the correct code this time), but getting out with yet another code to press - that didn't work straight away. We will not be back.
Nice room, double bed, lovely shower and a bath, very clean. There was tea and coffee in the room but no milk ? There was an extractor fan in the room for the 2 ring cooker that I didn't use, but it was running the whole time, at first I was able to block the noise out but when I tried to have an early night before a long drive home it kept me awake for hours. The hotel advertises good WIFI, but in reality it is only good to check emails etc. There is no signal for BBC tv in the room, I could not get any English speaking stations at all in the room, rare for any hotel. The breakfast was good except there was no, beans or eggs other than hard boiled eggs that had been cooked the day before or brought in or had been kept in a fridge so were very cold to eat, or scrambled eggs that were runny, yes runny. I had cereal, sausages, bacon sliced ham and yogurt and fresh fruit that was all very nice and plenty of it. The coffee was nice and plenty of choices. The hotel was near a supermarket and many restaurants as well as a frequent bus service into town. The staff on reception were very helpful, the staff in the rest of the hotel did not speak to you as you walked around the hotel witch I thought was not very friendly.
Simply superb This hotel is great value with very secure parking our chosen place to stay each time we visit our second home Great staff great rooms and close to the ring road. Make it an ideal place to stay to break the journey to the Ferry at Roscoff.
This is really a gem - super affordable and close to the metro - the staff strives to ensure the comfort of all the guests. The breakfast buffet is delicious and the rooms are spotless and in good condition. For US travelers the room may be a little small but it is super comfortable.
Dear Sasha, Many thanks for your superb feedback and your rating of 5/5! 🥰 We are delighted to learn that your stay lived up to your expectations and that you appreciated our location close to the metro, as well as the comfort that we strive to offer to each of our customers. It is also a pleasure to know that you enjoyed the buffet breakfast and that the cleanliness and condition of the room met your requirements. We take your comment on the size of the room into account: our spaces are optimized to offer maximum comfort, even if the dimensions may actually surprise some travelers used to other standards. We hope to have the pleasure of welcoming you again very soon during your next visit. Do not hesitate to contact us with any special requests – we will be happy to help you make your stay even more enjoyable! Best regards,
The Hotel cannot provide the hot water at my first night. The staff at the reception did not explain and call us to find reception at the next day. At the next day, the hot water service still not providing. The reception claimed that it is in the weekend now (Saturday), you have to wait for Monday to fix the problem. How come I can stay in a hotel with 2 days without hot water? And I have sent email to this hotel for 7 days and even I do not get any response from them. It is strongly NOT recommend this hotel. It made me a very negative feeling about Paris.
Dear Guest, Dear Customer, We sincerely apologize for the inconvenience you experienced during your stay at our hotel. We fully understand your frustration with the unavailability of hot water during your stay, and we would like to assure you that this in no way reflects our usual standards of service. We deeply regret that our staff was unable to resolve this issue immediately and that it took several days for you to receive a satisfactory response from us. This does not reflect our commitment to our customers, and we take your feedback very seriously. We will carefully review the circumstances of your experience and put measures in place to prevent such situations from occurring in the future. Your feedback is valuable to us, because it allows us to constantly improve the quality of our service. We also understand that this situation has had a negative impact on your stay in Paris, and we apologize for this disappointing experience. If you would like to discuss this situation in more detail or if there is anything we can do to rectify this experience, please do not hesitate to contact us directly. We are determined to regain your trust and restore a positive image of our establishment. Once again, we thank you for sharing your concerns with us, and we hope to have the opportunity to welcome you again in much better conditions in the future. Best regards,
Amazing hotel room! Brilliant service especially from Lahiru! Staff were really friendly, the hotel room was immaculate and clean. We were staying on the 8th floor which had the view of the Eiffel Tower. 10/10 would definitely recommend!
Dear Guest, Thank you so much for your wonderful review! We are delighted to know that you had a great stay at our hotel and that Lahiru's service helped make your experience even more enjoyable. We are also happy that you appreciated the cleanliness of your room and the magnificent view of the Eiffel Tower from the 8th floor. Your recommendation is very valuable to us and motivates us to continue providing the best possible service. We hope to have the pleasure of welcoming you again very soon. Best regards Anthony BRETOUT - General Manager
✅Big and very comfortable rooms ✅Friendly and accommodating staff ✅Breakfast had loads of options for everyone. ✅Perfect location right next to the Asnieres Les Courtilles metro station Massive thank you to Lahiru and the team who have made our stay perfect! We will definitely come back 😀
Dear Guest, Thank you so much for your wonderful comment! We are delighted to learn that you enjoyed your stay with us and that you found our rooms comfortable, our staff friendly, and our breakfast varied. We will pass on your compliments to Lahiru and the entire team, who will be delighted to know that they helped make your stay perfect. We are also happy that our location near the Asnières Les Courtilles metro station was convenient for you. We would be delighted to welcome you again during your next visit to Asnières. See you soon ! Best regards
The room was big, with a separate room for the shower and the wc. There was a kitchen with many useful appliances. Breakfast was good with a lot of choises! Good position nearby Nantes, the hotel has a parking area and even also a gym. Recommended!
Surprised by this hotel in a good way. Stayed for 5 nights in August 2022 and had a nice stay. My room 323 overlooked the interior courtyard so didn't have any view but was quiet. The room was typical for this type of apartment hotel in France with an entry with a decent sized closet and bathroom with a tub shower combination and a small kitchenette with sink, fridge, cooktop and microwave and pretty much what you need to go with that. The bedroom was an ok size with a comfortable bed, side tables, a desk with two chairs and an LCD TV. There was a bar off the lobby and a big breakfast area which I didn't use and a large free carpark . The location was fine for me as I was travelling by car but is a long way from the centre of Nantes which is a lovely city and probably only suited to anyone travelling by car as there wasn't anything much withing walking distance with the closest bus stop being about a kilometre from the hotel. Had a problem with one of the lights in the room which was eventually fixed and the staff couldn't have been nicer. Highly recommend this as a good budget choice but only if travelling by car.
The hotel was pleasant and tidy, with adequately sized rooms and nice bathrooms. The food was also quite enjoyable. Additionally, the hotel boasted a prime location, conveniently located near the metro. the staff's behavior left much to be desired. Despite arriving at 10AM, before the designated check-in time of 3PM, we requested an early check-in. The staff informed us that a room was available for an additional 50 euros, which we agreed to pay. When it came time to pay, we had the option to pay in dollars, but the receptionist insisted we pay in euros without a reasonable explanation. Once in our room, we noticed some dirt on the sheets and attempted to contact the front desk via phone, but it was out of order. We went to the front desk and requested new sheets, but the attendant said they couldn't change them until after two days. After further discussion, they eventually agreed to bring us new sheets, but they never arrived. This happened again the following day, with a different staff member, who promised to bring the sheets but also failed to deliver. For the entire six-day stay, the sheets were not changed. Additionally, we requested an iron and table but had to retrieve them ourselves from storage. Overall, our experience with the staff was unsatisfactory.
Dear Guest, First of all, we would like to thank you for taking the time to share your experience at our hotel. We are delighted to know that you enjoyed our establishment, its ideal location, as well as our facilities and our meals. However, we are deeply sorry to learn that your experience with our staff did not meet your expectations. Your feedback is valuable to us because it helps us identify areas where we need to improve in order to provide superior service to our customers. We completely understand your disappointment regarding the situation of your room upon arrival and the difficulties encountered in obtaining clean sheets. This is unacceptable and in no way reflects our service standards. We have taken note of your comments and are committed to taking immediate action to remedy these issues, including by strengthening the training of our staff and putting in place procedures to ensure more effective communication and rapid response to customer requests. clients. We offer you our most sincere apologies for the inconvenience you experienced during your stay. We hope to have the opportunity to welcome you again in the future in order to offer you an impeccable experience that meets your expectations. If you have any further comments or concerns, please do not hesitate to contact us directly. We would welcome the opportunity to speak with you and do everything we can to regain your trust. Best regards,
I was traveling with my father and had originally booked a hotel in central Nantes to stay the night prior to our departure via Nantes Airport. Unfortunately, the center of Nantes was so congested and a parking nightmare we pulled aside on the road, and I quickly did a search for available rooms outside of Nantes. I found availability at this location. We checked in literally 30 minutes after making our reservation. They were able to accommodate us with adjoining rooms. There was a little bar downstairs that had bar food for dinner. As my father had a cane and difficulty walking we appreciated the elevators. The parking was very secure and the price for the hotel was acceptable. I believe we paid 120 euros for two rooms for one night. The airport was only 20 minutes away. Would recommend if you are on a budget and need a clean hotel with secure parking.
Hello miss, We would like to thank you for your comment. We are delighted to have been able to respond favorably to your urgent request and to have been able to find you the type of room that suited you best. We hope that with your dad you will come back very soon! Goodbye ! Thomas RAVARD Director
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