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Best Western Hotel du Lac Dunkerque

3.5 / 5
293 Avis Tripadvisor
2 Rue du Lac, Armbouts-cappel, 59380 France  Copy !
PHONE : +33 3 28 60 70 60
E-mail : contact@hoteldulacdunkerque.com
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Hotel advantages

Hotel services

24/7 reception
Laundry
Parking
Buisness Plus equipment
Wifi
Room service
Multilingual staff
Restaurant on site or nearby

Room services

Hair dryer
Coffee maker

Accessibility

Wheelchair Accessible
Accès aux handicapés visuels
The strong points

Hotel services

24/7 reception
Laundry
Parking
Buisness Plus equipment
Wifi
Room service
Multilingual staff
Restaurant on site or nearby

Room services

Hair dryer
Coffee maker

Accessibility

Wheelchair Accessible
Accès aux handicapés visuels

Description

Ideally located on the edge of Lake Armbouts-Cappel, the Best Western Hotel du Lac Dunkerque, a 3 Star establishment, welcomes you in a peaceful and green setting. The accessibility of the hotel is facilitated by the location close to the exit of the A25 Motorway, Exit 19A, which leads to Lille, Calais and Belgium. Located six kilometers from Dunkirk and Bergues town centers and close to the beaches of Malo-les-Bains, Bray-Dunes or Loon-Plage, the hotel will also allow you to enjoy the fresh air of the seaside resorts. A few kilometers from major activity centers and numerous businesses, our hotel will appeal to both vacationers on a tourist trip and our visitors on business trips.

Activités

Customer reviews

3.5
based on 293 guest reviews
Excellent
63
Very Good
78
Average
74
Poor
37
Terrible
41
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Pleasant place to stay."
David J, 13 Février 2024

This is my third time staying here and I enjoy it every time the walk around the lake is always a winner for me. Clean rooms great food and very friendly staff. Look forward to seeing you all again in the near future.

"Lovely location"
srf09, 28 Août 2023

The hotel has a great location, is really quiet but yet only just off the motorway. I stayed overnight to break up my journey from the UK to Germany. The room is small but comfortable and I slept really well. Breakfast is good. Would definitely use this hotel again when travelling through Calais or Dunkirk.

"Best reconsider if you have food requirements or are a light sleeper."
Abbo T, 16 Août 2023

We spent the night here- advertised as a tourist hotel, as its close to get the ferry. I'm a vegatairn- sadly they do not seem to cater for this, finre if you eat steak or fancier food- I dsont and ended up eating left overs in my camper van- most disappointing. The beds were satisfactory, as were the faclities, though th room was old and small. If it rains (as it did when wee were there) the cills to the windows hav ea metal capping- which echos like a drum- I didnt sleep, so at 3.30am went and slept in my camper. Had I know it was gonig to be this poor, I would have rather stayed in Germany which has much better facilites. The management did seem to take my issuess seriously, thoug hto date have not done anything about them. It seems I will not stay in a B/W again, the quality, for what we paid was way to poor.

"Disappointed"
Keifr, 08 Juillet 2023

The hotel pictures are very select, and do not represent the bunkeresque features of the front of the hotel. Very grey and concrete and in need of a spruce up. We booked the lake view room, and my word was it hot. There is no AC and no fans available, luckily reception managed to borrow one from the military team who were bunking here The restaurant food was pretty dire, the steaks were cooked well, but with no seasoning and sauce. It was accompanied by a potato stick. I don't know what it was. The bowl for the salad was badly chipped and cracked. The good points were the Staff, very helpful and managed to make the stay bearable at least. Thank you. Come on Best Western, you can do better. Get some fans for the rooms. We are getting hot summers now!! And sort out the food menu.

"Great place to stay for Dunkirk/Calais"
CADAMI1, 02 Juillet 2023

This was a lovely, quiet, well maintained place to stay for one night after a late ferry to Calais. Comfortable (if small) room, clean, decent breakfast, friendly staff. And it was lovely to be on the lake for an early morning walk.

"Room with a view"
Altozebedee, 24 Mai 2022

A lovely hotel in an idyllic location. Close to the motorway but far away enough not to hear it. The rooms at the back have a view of the lake, the front overlook the car park. Attentive staff who will do all they can to make your stay enjoyable. My only criticism is that the rooms could do with updating. Other than that fab.

"Definitely worth a 4, and 5 for the food"
stmalcolm, 21 Mars 2022

Lovely hotel on the perimeter of a lake just outside Dunkirk. Nice feeling, nice and clean and very friendly. The rooms are quite small but clean and the bed was comfortable. The real gem is the restaurant, lovely choice and all our choices well well cooked with a nice choice of rose wines. 80€ for 2. Wi-Fi didn't work for us, but BBC on TV. Really nice continental breakfast with a lot choice.

"Business Trip"
wcm00re2, 23 Novembre 2021

I recently stayed at this hotel and found the staff extremely attentive and welcoming from the arrival to my departure, the rooms were cleaned every day and the food was excellent with plenty of choices available.

"Hotel Du Lac Dunkerque - Stayed for over 2 yrs"
Maverick1212021, 31 Août 2021

Location is not the best and exterior of the building needs to be improved but overall good experience @ the hotel - staff very friendly & helpful - Could improve somethings - Wifi coverage - TV in bar area working - Bar food would be a god option.

"An difficult situation resolved efficiently and professionally"
LumbaLumba2, 31 Juillet 2021

I recently stayed at the Best Western Hotel du Lac Dunkerque. The hotel was in a lovely location, clean and the breakfast was well sufficient. In addition, a tricky situation with the accommodation was resolved efficiently, despite the hotel having been fully booked at the time. The receptionists were all very helpful and professional. The hotel is a great stopover when travelling from the UK to Europe.

"Customer service"
X4358DKjeffw, 06 Octobre 2020

After a long day of traveling, my wife and mother in law would arrive at the hotel past the time when the restaurant would be open. I called the hotel and asked if they could arrange some food for my wife. They were wonderful. They prepared meals for them and they were waiting for them on their arrival. Thank you very much for your outstanding customer service and kindness!

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