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Best Western Plus Hotel Addis Ababa, Addis Abeba

4.5/5  - basé sur 29 notations.
Bole Medhanealem Road, 1065, Addis Abeba, Ethiopia - See map
Best Western Plus Addis Ababa - Best Western Plus Addis Ababa The Best Western Plus Addis Ababa is ideally located in the center of Addis Abeba. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Best Western Plus Addis Ababa is ideally located in the heart of the commercial and entertainment district of Addis Ababa, the bustling capital city of Ethiopia. Nearby attractions such as business centers, religious centers, restaurants, bars and Bole International Airport are all within walking distance of the hotel. Guests can relax and unwind in all of our 160 rooms and suites, each designed specifically with the guest in mind to offer them a home away from home. The hotel also provides free parking on site. The fresh and trendy all day dining restaurant is located on the mezzanine floor and offers an incredible selection of cultural and international delicacies. The Lobby Bar & Cafe offers authentic Ethiopian coffee, sip brick mocktails and enjoy something from the fresh display. Room service is available for guests who wish to dine in the privacy of their rooms. The Best Western Plus Addis Ababa can also host a wide variety of private functions including. weddings, corporate events, meetings, conferences, and private parties in one of our modern and spacious meeting rooms and halls. Located on the 10th floor is our modern and atmospheric sports bar which offers the guest a 360 degree view of the city, offering you a memorable experience. The hotel also boasts a state of the art gym with a wide range of equipment and our dedicated professional team on hand. Feel relaxed and rejuvenated in our spa with one of our many bespoke treatments.

Best Western Plus

Hotel Addis Ababa

LABEL_ITINERAIRE

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Hotel advantages

  • Coffee shop / restaurant
    Coffee shop / restaurant
  • Complimentary continental breakfast
    Complimentary continental breakfast
  • Spa
    Spa
  • Free airport shuttle
    Free airport shuttle
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Sauna
    Sauna
  • Massage services
    Massage services
  • Onsite laundry
    Onsite laundry
  • Valet parking
    Valet parking
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Guest reviews

In partnership with tripadvisor fr
based on 31 guest reviews
NOTE ISSUED
Excellent
23
Very Good
3
Average
1
Poor
1
Terrible
3
REFER TO NOTICE
Business Business
16
Couples Couples
2
Family Family
0
Friends getaway Friends getaway
6
Solo travel Solo travel
7
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Disappointed"

2
15/01/2019

Hotel is new and in relatively good condition but found the service to be severely lacking. Not sure if this is consistent across Addis (it was my first trip) but after so many days of business travel, I was really looking for some good, solid service and amenities. CONS -Airport shuttle never arrived to pick me up. I was lucky enough that the shuttle was dropping another guest off at the same time, but he had no record of me. When I alerted the reception staff of this at check-in I was dismissed/excuses made. -Breakfast selections were fine, but service all around slow. Would take 10-15+ minutes for a cappuccino and often had to go without to make my meetings. -Dinner service was even slower and took very long. Food was also inconsistent. I ordered a simple pasta dish two nights in a row; the first night it was fine, the second night was nearly inedible. My companions orders often came out lukewarm and we would have to wait long periods in between requests (i.e. heating up food, salt, additional glass of wine, etc.) -Wifi access was intermittent (again wasn't sure if this is consistent across Addis). -allegedly had access to spa and gym but was never able to do so. PROS -laundry service was good (though you'll need to follow-up yourself) -room itself was clean, comfortable, and in good condition

"They left me stranded at the airport!"

1
01/12/2018

My stay at an otherwise acceptable hotel was ruined by my experience on arrival at Bole airport. Despite my phoning the hotel the evening before to confirm my arrival details and a 19:45 pickup by hotel shuttle, I was left waiting for 45 minutes in a very unpleasant situation with no phone, local currency and limited knowledge of the language. Two people kindly made phone calls for me but I was unable to contact anyone at the hotel (they later told me there were problems with the lines that day - all the more reason to ensure no customers were abandoned at the airport. Finally I had to return to the airport to get some currency although I was only staying overnight, and I was about to leave in a taxi when the shuttle turned up and the driver came to get me out of the car. After a drive lasting 10 minutes we reached the hotel (I could literally have walked in the time I was waiting) and I asked to see the duty manager to complain: I told him I would write a negative view of the hotel, and would never stay again, but wanted to be fair and explain to him why. Unfortunately the duty manager looked about 20 years old and had clearly had no training in dealing with dissatisfied customers: he merely looked embarrassed and I knew he would make no report of the incident. He didn't even have the nous to offer a welcome drink to help compensate for the extreme inconvenience. After such a stressful experience I was in no mood to appreciate the hotel. It was ok, nothing more. On my last stay in Bole I paid 50 USD for a comfortable and considerably larger room, and good service, including punctual pick up and drop off, at a hotel a stone's throw from BWP. My calculation had been that by paying around double that price, I could be sure of a very good hotel and excellent service: unfortunately I was completely wrong. No guesses where I will stay next time...

"I was impressed"

5
29/11/2018

I stayed in this hotel while on business in Addis Ababa. My room was perfect. I got to use the sauna and steam room while I was there - these were good. The restaurant was good. Their meeting rooms were okay - but on the small side for bigger groups. On the whole its a great hotel

"Beyond Expectations"

5
26/11/2018

First, the check-in staffs were very good on the same day, when we needed a last minute dinner booking for Monday night, Timketu was able to recommend a very good restaurant and arrange a table for us. Thank you Timketu! On Monday night we went for Night life nearby at AV club unfortunately I lost my Wallet and Passport there, but now one was keen to help us at the club thus I manage to come back to Best western hotel, I told to the night shift staff he call his Manager then I speak with Manager Abiy and I told him everything what happened there, this guy was very humble and he listened me very courteously then he call a phone call to the club but no one was responding, then we went together there he asked for the club manager & after they speak with their local language and we get inside were I was sitting before then the club manager call all the bartenders and waiters ask them one of the bartenders say that he just handed here and brought my passport and wallet form the back. I really want to thank to Mr. Abiy for his assistance and cooperation he goes beyond what I accepted form your staffs. The hotel Senior Management should be Proud for your friendly helpful staff. Just would definitely stay here next time I'm in Addis Ababa.

"Food and sweets"

5
24/11/2018

im in Addis for 2 years and for me as person who like sweets wasn't easy to find the place can satisfy me, the variety and taste of food and sweets always grab me to have good time in the restaurant. beside the delicious meals and tasteful of sweets , i found the price very reasonable. so far it my best recommended restaurant i invite to my friends.

"Cake display!!!"

5
17/11/2018

Best western Plus Hotel is one of the best hotels that exist in Addis Ababa while I was there I really enjoyed the bed rooms.I had cheese cake during at my stay. It was amazing. The staffs are also amazing. There is a Turkish chefs.

"New hotel but falling apart "

1
16/11/2018

I was hopeful to stay at the Best Western because it was built in March 2018. However the finishing is really bad and the hotel is always showing signs of wear and tear. The food is very average and the service is ok.

"Best value mid price hotel in city"

5
13/11/2018

very professional service from well trained staff. Bravo to Manager Goken. . Hotel equipped to best international standards.. Restaurant and bar serves good variety of local and continental foods. Reception very friendly and helpful to handle customer requests. Location is very central sitaued opposite Edna mall the premier shop Mall in Addis. Plenty of bars and entertainment around. Close to airport. I will stay again

"Great Location"

5
25/10/2018

I find the hotel to be well located for business and entertainment. Easy to grab a taxi to anywhere in the city. The two main cultural show restaurants are a short distance away. The place is better than any of the Best Western Plus I've seen in North America.

"Excellent "

5
08/10/2018

Location is excellent, everything's around, safe area and lot's of restaurants & pubs around, staff attention to details ,smiling and always ready to help, very clean hotel and affordable price . Much recommended

"Deserts !!!!"

5
03/10/2018

I loved it !!!.... The Cheff is from Turkey .... he makes amazing deserts .... i m a local in addis last 4 years .... and this is the place for me to get my GREAT deserts .... the European taste and the middle Eastern taste is hard to find!! .... say hi to the Cheff from me when u see him ... cheers !!!????????

"Excellent location, facilities, new property & most important, very friendly staff."

5
24/09/2018

3 freinds on a holiday and had a blast... Good location, happening area, malls & restaurants all walkable distance. Comfortable rooms, good food, new property, decent spa and gym & to top it up some very good human resources to guide, help and facilitate. Having visited 45+ countries, I must say Amir Seid (FOM) and his team did an excellent job to make our 3 days memorable. Ms. Kidst (customer relations) deserves specific mention as she was core in making our trip comfortable, smooth, safe and memorable. Kidst, You are a star, keep it Up and txs a ton!! Will certainly stay here again when in Addis.

"Feranslagasion Bar"

5
02/09/2018

Binyam the bartender was amazing. He made any drink we wanted. Every single drink was on point. He was very professional and knowledgeable. I will recommend him to my friends and family. Best western is the place to be. Wifi available as well.

"Nice place. Nice people"

5
02/09/2018

Beniam was great. He and his staff made custom drinks for us at our request and were very friendly throughout our time there in the bar/restaurant. The atmosphere is nice and the drinks are made strong. Would definitely go back again!

"Good location, nice decor and very friendly staff"

5
13/07/2018

Although I did not stay here, I did stop a few times to meet with friends and sat in the bar area and terrace. Very Friendly staff always with a smile especially at reception as they quickly greet you with a smile. The decor is modern and the hotel seems well built unlike any hotels that I have stayed in Addis. Food and drinks are good and very reasonable in price, on my next visit I will definitely stay there and see the rooms.

"Very warm and Friendly staff"

4
29/06/2018

Everything about my visit here was A+ Value for Money experience at Best Western plus Addis Ababa. The services and the rooms is exemplary. The staffs at the hotel were very friendly and in particular, the front desk staff were friendly, professional and listened to every word I said (Tesfalidete), Manager (Abiy) is also awesome, going above and beyond and also ready to go extra mile for their guests, had very engaging conversations, have good knowledge of their own country as well current affairs . The breakfast was very good and staff very efficient. The orders came on time and the food was excellent. Recommendation it's better to have an airport booth like other Addis Ababa hotels it will be very convenient to us I'll be back. Thank you to this hotel for everything

"Best stop in Addis Abeba "

5
11/06/2018

One of the TOP destination in Addis to go Very welcoming and very very well trained staff Quick in response - just perfect Good kitchen and food Clean rooms and all in working order Visiting ADDIS the last 6 years on long term stay in several Hotels and never really had a good experience But this Hotel is by far the Best Hope they keep this level as high as it is now I will certainly return on my next trip to this Hotel

"Amazing staj at bole"

5
09/06/2018

We had a were Good trip. Food and beverage service quality very Good. Lobby bar was amazing. Staff was very frendly. Room are very clean. Airport also very closed to hotel.Defintly we Will came back here again.

"Nice hotel with good location"

5
09/06/2018

New hotel in bole. Amazing and friendly staff. Food was very good as well. Rooms where comfortable, clean and just right. Location was very good Will stay there again for sure and recommend for anybody that goes to addis ababa

"Wonderful Bar and Lounge"

5
05/06/2018

I enjoyed dessert and macchiatos at the bar and lounge. The atmosphere was very nice and elegant, the music was great, and the food and drinks were delicious. Everyone was really helpful and the bartender, Biniyam, was especially delightful and great to talk to. My friend and I thoroughly enjoyed our evening and we will definitely be going back to try more food and drinks and have another lovely evening experience!

"Excellent bar"

5
03/06/2018

I enjoyed Dashen beer on tap and a macchiato at the bar. The staff was very friendly, and the space is beautiful. The bar has great WiFi too! I cannot speak on the rooms or the food, but the bar was a nice place to unwind from the hustle and bustle of the city.

"Awesome Stay"

5
02/06/2018

Been staying at different hotels and I can say that the food at Best Western Addis Ababa is stunning. Meat basket is as sexy as Madonna. Only thing is that meat basket is too much for one person so next time I make sure I have with two people. Service at the bar and the cafe was like magic. I am happy guys. Thank you so much

"not okay!!!!!!"

3
30/05/2018

i like the hotel and it has a good WiFi. The staff is also helpful for the most part but a hotel of this caliber should serve quality food and in the event that this doesn't happen then its their responsibility to change the dish. i ordered their mille-feuille which was too sugary and not rich at all so i took a couple of bites and returned it uneaten. The waiter half-heartedly asked if he should change it and then said that it was the only dessert available. it was still on the bill i paid though....

"A disappointing birthday thanks this hotel"

1
23/05/2018

This supposedly international hotel has a price, taste and portion problem when it comes to their food. Most of the dish i sampled tasted like they were made by a trainee, not a professional chef. On top of that, the expensive dishes that were supposed to be "enough for two" are barely enough for one. The manager walks around but doesn't even bother to ask the customers for feedback. Never again.