BEST WESTERN Hotel La Joliette,  Marseille 

4.0/5  - based on 230 guest reviews.
49 Avenue Robert Schuman, 13002, Marseille, France - See map
+33 4 96 11 49 49 +33 4 96 11 49 10

Destination

Dates

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Safe deposit box
    Safe deposit box
  • Free high speed internet connection
    Free high speed internet connection
TripAdvisor Traveler Rating
based on 230 traveler reviews
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The BEST WESTERN La Joliette offers you all the charm of a boutique hotel of 32 rooms, a very contemporary decoration in a spirit passenger ship and the best services of a 4 star hotel. Free internet Wi-Fi, Air-conditioned, mini-bar, safe, ipod docking station, bar, buffet breakfast, health center. Near the Port of Marseille, the hotel is ideally situated in the heart of the quite new district Euromediterranee. With the tram and the subway within 50 meters, old harbor and tourist places are accessible in a few minutes.

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Room 1

Guest reviews


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based on 230 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
60
Verygood
 
117
Medium
 
34
Poor
 
18
Horrible
 
1
Business Business 77
Couples Couples 91
Family Family 16
Friends getaway Friends getaway 23
Solo travel Solo travel 17
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN La Joliette,Marseille
  • 5
    « 4 day City break »

    I was most certainly impressed by the excellent customer service, especially the helpful and friendly reception staff who went out of their way to make this a good stay. The breakfast was really tasty, and there was a variety to choose from. The hotel is in a good location, and a 10-15 walk from the city centre and Viex Port, The overall decor is well within date, and very neat. The wifi was good. The rooms and bathrooms are clean, and the bed was comfy. The BEST Western La Joliette is well worth its 4 star rating. I thoroughly enjoyed my stay there, and will definitely stay here again, and recommend it to anyone planning a visit to the lovely Marseille. The sweets at the front desk are yum. Kept grabbing a handful each time passed the front desk. Adeline

    1
    « Terrible wifi »

    Stayed for 2 nights but their wifi is pathetic and when I complained at reception I was told that they had a good reception on their iPhones, therefore it should be good in the rooms. The wifi goes on for about 5 mins and then off for a long time. I couldn't connect with this type of service. For such a big hotel chain this is not acceptable

    5
    « Small and charming hotel »

    Best western La Joliette is a charming and lovely little hotel. The central location makes this hotel a good choice. Just a 10-15 minute walk to the centre of Marseilles old port, Vieux Port. The rooms were very nice and bright. They keep them in pristine conditions all the time, both concerning maintenance and cleaning. The staff was very friendly and attentive in every possible way. English speaking employees staff the receptions desk. Traveling around Europe, the breakfast is often a dreary experience, but at Best western La Joliette the breakfast is a treat. It`s not lavish but sufficient and good. Highly recommended hotel!

    4
    « Well planned Basic four star »

    Best western La joliette is by all means a well planned centrally located hotel . Rooms were average in size and everything was in order , it had everything to suffice a 4 star category . The toilet was spacious and modern . It had a fitness room & sauna with free entry?? If you're lucky enough to get the street facing all the more better. Friendly staff & very chocolate friendly front office . I meant they offer free chocolates 24*7 at the front desk??

    2
    « Hotel near waterfront and cruise ship terminal »

    I stayed at this particular hotel in late April 2016 on a trip through France. I arrived at the Gare de Marseille Saint-Charles and walked 20 minutes down hill to the hotel. The streets between the hotel and train station are currently being worked on so I would instead suggest taking the Metro (Line #2/Red, direction; Bougainville) to the Joliette station and then walking 2 blocks to the hotel. The trams and bus work on the honor system and assume you've purchased the correct ticket or pass. I purchased the 24 hour pass for 5.20 Euros and then took the bus, streetcars and subways all over town but was never asked to show it. This is a very small hotel (5 floors with 6 rooms per floor) near the water and cruise ship terminals. There are no other hotels or restaurants in the immediate area only a Carrefor City and SPAR (small convenience stores) around the corner and an Office Depot across the street. The small room included a safe large enough for a computer or tablet, refrigerator with overpriced sodas and candy, tea kettle and a TV with, in English; BBC, CNBC and EuroSport. The bed, in my opinion, was very comfortable with a nice firm pillow. Breakfast was available for 14 Euros from 7:00 am - 10:30 am that I didn't try so I can't comment on the quality. In the bathroom there was hair & body gel, cleansing hand gel, hair dryer, towel warmer, magnifying mirror, full-length mirror and a very small shower with no door so every morning water completely covered the shower mat and floor. There was a sauna and fitness room in the basement available 24 hours a day. In the lobby was an Internet PC for checking e-mails and printing out boarding passes or Wifi was available if you brought your own computer. There is a City Tax of 2.25 Euros per room per night payable when departing even if, like me, you paid for the room in advance. This is a very quiet, small, comfortable hotel with friendly employees located in an area with few alternatives. The train station and tourist sites are within walking distance and public transit is close and easy to understand. If out after dark I would definitely recommend taking a taxi or the subway back to the hotel. If returning to Marseille I would probably choose a different hotel but this hotel was perfectly acceptable for a short stay.

    3
    « Nice clean hotel »

    Was here just for a night after a cruise. It's a nice clean hotel. However it's rated a 4 star and our room was extremely compact for a twin room, would be fine for a single but not really suitable for 2 person. I don't feel like it's a 4 star hotel but if you get a good price it's fine. Staff lovely and it's sootless.

    5
    « Great location, good value and very friendly people. »

    We stayed here for four nights and found it to be an ideal hotel for a stay in Marseille. The location is just a few hundred metres from Joliette Metro station, and it is also handy for bus and tram stops so you are perfectly located to take advantage of Marseille's excellent public transport system. By foot you are also close to the excellent shopping centres of Les Terrace du Ports and Les Docks Village. You are also only a short walk away from the Cathedral, Le Panier district. You are also near the museums down by Fort St Jean and the Vieux Port is an easy 20 minute stroll from the hotel. The staff at the hotel are friendly and helpful (particularly the charming Elizabeth) and we were made to feel most welcome. Our room was well furnished and very comfortable and the only possible downside was that it was rather small. We could have upgraded to a larger room for 10 Euros per night but as we knew that we would be spending most of our time outside the hotel we didn't bother upgrading. As with all hotels in France, breakfast can seem a tad expensive and there are certainly lots of cheaper options in the countless nearby cafes. We had breakfast in the hotel on one morning and found it to be pretty good. In addition to the normal fruits, yoghurt, bread, cold meats, cheeses etc there was also some hot food on offer (bacon and scrambled egg) which I consider a bonus in French hotels. Wifi was free and very good. We didn't have a car but understand that the hotel gets cheaper rates at the multi story car park in the adjacent street. I have used this car park before and it was fine - and big enough to take a Landrover Discovery. And for anyone who likes to partake of a quiet beer in an ordinary cafe - I can highly recommend Le Cafe Major at the end of the street.

    5
    « Small & perfectly formed, a lovely place. »

    Easy to find when walking from the Terraces Du port shops, just off the square. I Arrived very late & was welcomed warmly by the Male night receptionist, I was signed in quickly & was able to get a cold drink straight away. The room was lovely, clean & well laid out.... Minibar + Coffee & tea facilities with free biscuits, IPod connection & a powerful shower with enough room to dance lol. I was welcomed at breakfast in the small eating area & I really enjoyed the simple buffet fare on offer, I was wished a pleasant day when departing... so overall a great stay & I would be happy to recommend & revisit when passing. Many thanks for a nice stay.

    4
    « perfect for venturing around marseille »

    perfect for venturing around marseille, ideal location in the heart of most things. i found the area quite safe, me and my partner were out from the morning till late at night. Service in the hotel was great, staff were friendly and accomodating.

    4
    « Great basic »

    The hotel is located 15min walking from old town. Easy to walk and go around. The room was very small but for only sleeping it's perfect. If you are a person for staying in room it's not recommended. Overall very good stay. We never dried the BF, because few meters walking offside you easily can find some awesome BF shops. Very friendly and helpful reception.

  • 4
    « What a great place for a short stay in Marseille »

    Just had a short four night stay and this hotel was brilliant. The team in reception were so helpful and helped us with all our requests. The location is great as it is a short bus ride to the Old Centre and a Metro a short walk, we had a Marseille card so no problem, The rooms have a modern look and most things are available, but are not massive in size. The WIFI is great and got a lot of use, but only French power sockets in the rooms. Breakfast was extra but was good value and had everything that you wanted..... If you want to eat out there are MANY places near the hotel. This was a great stay and I would recommend this hotel to others... We came on Eurostar and it was a great break

    5
    « great base to explore Marseille »

    the staff are friendly and helpful. The rooms are clean and modern. The location is quiet, but just on the edge of Le Panier, a vibrant area. I stayed twice in my week in Provence because the experience was so good. WiFi was good.

    4
    « Nice hotel but dirty city »

    The front reception staff were very friendly and helpful. The room is very clean but quite small. We didn't mind because it's France. The bathroom was nice and clean. The hotel is centrally located and very close to the metro and the old town. The city is so dirty, garbage everywhere and many places in the old port smelled of urine. We will not return or recommend Marseille as a vacation spot.

    3
    « Wouldn't want to pay full price. »

    We got this as part of a Secret Hotels deal and I'm glad that we did. The room, while comfortable, was very small. There was hardly any room around the edge of the bed. The bathroom was clean, but the shower screen didn't prevent the floor getting wet. On the plus side, our friends and I had adjoining rooms that could be separated from the rest of the corridor and turned into a suite. The hotel presents well and the staff were professional, but it was I wouldn't want to pay full price or stay for more than a day or two.

    4
    « Great Location »

    We were able to walk down to the Port and to many of the other sites, restaurants and shopping that we were interested in experiencing. The staff was helpful in giving directions and recommendations on shopping and dining locations.

    5
    « Holiday with a friend »

    Friendly and welcoming staff at reception that ensure you are comfortable with breakfast times, your room information etc. Luxurious room with treats on bed on arrival and well furnished, although size of room not so luxurious but fine if only staying for a short period. Option to use the gym and sauna and roughly a 15 minute stroll to the pier!

    4
    « Best Western in Marseille - Joliette »

    I enjoyed my journey in Marseilles, and I'm happy I stayed in BW hotel La Joliette. Great spots are in a walking distance. Same for biz (shipping lines offices are within 10 walk from the hotel and there is a car park available for 20? each 24 h).

    5
    « Little Gem »

    We have been working in Marseille for the past 6 months, each time I visit this is my first choice of hotel and I am always gutted if the hotel is fully booked. Cracking hotel with excellent staff always on hand to help. The hotel has a friendly atmosphere and I always recommend our clients on staying here. Hotel is spotless, rooms spacious and a warm friendly welcome awaits you.

 

Getting to the hotel ...

All directions
·From: West - Airport From A7/A55 - Vieux Port-La Joliette - Exit n°2 la Joliette - Grand Carmes Bd des Dames. Second left Avenue Robert Schumann to the BEST WESTERN La Joliette. ·From: East - Toulon/Nice From Toulon/Nice, at the entrance of Marseille take the tunnel direction "les Ports". Exit la Joliette to the BEST WESTERN La Joliette. ·From: Paris A6/A7 750 kilometers to the BEST WESTERN La Joliette.