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Réservez votre séjour dès aujourd'hui !


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Codes Avantages

Destination

Amritsar, Inde

Date d'arrivée

01/06/2023

Date de départ

02/06/2023

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2  adultes0   enfant

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Codes Avantages

SureStay Plus Hotel by Best Western Amritsar, Amritsar

SCO 30 97 Acre Scheme D Block, 143001, Amritsar, Inde - Voir sur une carte
SureStay Plus by Best Western Amritsar - Vue du lobby SureStay Plus by Best Western Amritsar est idéalement situé dans le centre de Amritsar. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Idéalement situé sur Ranjeet Avenue, quartier chic en plein essor de la ville d’Amritsar, le SureStay Plus Hotel by Best Western Amritsar est un hôtel boutique moderne, élégant et original. Il réunit le meilleur de Best Western avec ses prestations personnalisées, ses fantastiques équipements et son accueil chaleureux, le tout pour un excellent prix. Porte d'entrée de la ville sainte d'Amritsar et son magnifique mélange d'histoire, de patrimoine et de gastronomie, le SureStay Plus Hotel by Best Western Amritsar offre aux voyageurs d'affaires, aux touristes et aux pèlerins un séjour parfait sur mesure.

SureStay Plus

Hotel by Best Western Amritsar

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Restaurant sur place
    Restaurant sur place
  • Air conditionné dans l
    Air conditionné dans l'hôtel
  • Bar-salon sur place ou à 30 mètres de l
    Bar-salon sur place ou à 30 mètres de l'hôtel.
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Dépôt en coffre-fort à la réception ou dans la chambre
    Dépôt en coffre-fort à la réception ou dans la chambre
  • Service d
    Service d'étage
Voir plus Voir moins

Avis de nos clients

En partenariat avec tripadvisor fr
Basé sur l'avis de 92 voyageurs
Note attribuée
Excellent
63
Très bon
18
Moyen
3
Médiocre
2
Horrible
6
CONSULTEZ LES AVIS POUR
En couple En couple
5
En famille En famille
41
Escapade entre amis Escapade entre amis
8
Professionnel Professionnel
24
Voyage solo Voyage solo
3
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Excellent Hotel with Excellent staff members"

5
User 21/12/2022

The hotel staff is very friendly and polite towards everyone who visits the hotel. The service is very good and fast. It's a brand new hotel and is very clean. Excellent Hotel with Excellent staff members

"Not suitable for family "

1
RajivSharmaa, Gurugram (Gurgaon), India 05/11/2022

You simply feel unwelcomed. Delay in check in, room not ready despite multiple call. Too loud music in night party, we could not sleep at all. Called reception multiple times but of no help. No RO water, you can only purchase water. What not...best western was illusion.

"Mr"

5
User 04/10/2022

Great food, loved it, It loved. Senior captain Inderpal singh served and took care. It was great. Nice food. Food Nice, Ice spice Vice, Cries, dies. 200 words buddy? Why? What are you saying. Exam hai kya?

"Not good"

1
Coastal09827553079, New Delhi, India 09/09/2022

Hotel was ok, nothing to write home about. There are many other better options than this. And most importantly the staff working there keep asking for reviews, is this for real, I'll write a review only if i like things, why keep forcing to give staff 5 stars. There was this girl mehak, who I'm talking about, i mean you are a front desk staff not an celebrity, her attitude was clearly showing, completely ruined my mood. How do they hire staff? I don't recommend this hotel to anyone.

SureStay by Best Western, Revenue Management at Surestay Hotel by Best Western Amritsar, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 9875938081. Sincerely, Sanjay Kachroo General Manager SureStay Hotel by Best Western Amritsar

"Best staff"

5
Pearlkashyap16, Amritsar, India 25/08/2022

I went to amritsar with my family and stay here for 2 days The rooms are very cleaned and the staff is very humble specially miss mehak at reception she guided me so well love to visit here again.....

"Birthday stay"

4
User 24/08/2022

The services are very good. The staff is very humble and nice. Mehek is very sweet and guides about everything perfectly . Talking about the cleanliness it was superb and harman is very polite and always there to help the visitors.

"Excellent Stay"

5
User 23/08/2022

Breakfast was Nice.Rooms very clean.But some reception staff need to be a bit more attentive learn to smile and make guests feel welcome except Simran he was greeting us whenever we passed by them.He was Well groomed and he consult me like a family member.I would like to visit again.Thanks

"Nice"

5
User 23/08/2022

Before I start this review I would just like to say a big thanks to Mr Simran at reception he is very professional and he always have smiling face.clean rooms and tasty food in the restaurant. Location was good.The hotel was Well maintained especially the corridor. Keep it up!!!

"Awesome Stay"

5
User 22/08/2022

I visited at sure stay hotel a few days ago. It was a great Experience in this hotel.... Cleaning was good... Staff was veryyyy humble and polite....Specially Mr. Simranjot Singh at Reception he was veryyy helpfull..

"Business trip"

5
User 10/08/2022

It's great to stay here, delight food , nice staff , good ambiance. Thanks to Fiza Chouhan & Captian Inderoal Singh for hoisting in restaurant . It's a family hotel . Recommended to enjoy safe Stay in hotel.

"Dinner"

5
User 09/08/2022

Dinner Excellent services by Inderpal Singh and Gurmit Singh. They both arrange dinner in restaurant, as we wanted. Also the food was excellent and tasty totally recommended. Rooms are also very good. Date of stay: August 2022

"MAYANK SHARMA"

5
User 09/08/2022

Food was ok....special thanks to Mr Indarpal Singh who hosts our food...gentle person...quality of food was good...Hotel amenities was good ....must recommend for this hotel..I liked it very much..thanks to tripadvisor

"Pranshu Chawla"

5
User 07/08/2022

The staff at the reception was very supportive his name is Simran. And overall stay was great. Every thing was excellent i will come again for this property i like it your location near market your restaurant staff gud. Thank you so much. Mr simarn front office

"Great Stay"

5
User 05/08/2022

We stayed here as part of vacation. Hotel was soo good, we are very much delighted with the stay and staff was so friendly. I heard it's economic but for us it's Bank of India holiday home . Love to stay back again.

"Dinner room no 503"

5
Deep2605, Amritsar, India 31/07/2022

Excellent service by sh inderpal singh and akshay. They both arranged dinner in room as we wanted. Also the food was excellent and tasty. Totally recommend this . Keep up the good work guys. Thanq for your service

"bearkfast is very good"

5
User 19/07/2022

the serivce here is grate we loved the brackfast quality taste af the food is absolutely perfact the staff is top notch as well and room was very good and sapical for all staff and tea was very sapcial

SureStay by Best Western, Revenue Management at Surestay Hotel by Best Western Amritsar, responded to this review
DearSir, Thank you so much for your feedback and to give other guest the opportunity to Review that you have enjoyed Excellent Hospitality and we are glad that your recent stay was comfortable at Sure Stay by Best Western Amritsar. Thanks & Best Regards, Manmeet Singh Front Office Manager

"breakfast"

5
User 02/07/2022

The service here is great , we loved the breakfast quality , taste of the food is absolutely perfect . The staff is top notch as well really love the service kudos to muskan Subhash Gurmeet and tea specialist Mr. Vishnu .

SureStay by Best Western, Revenue Management at Surestay Hotel by Best Western Amritsar, responded to this review
Dear Sir,, Thank you so much for your feedback and to give other guest the opportunity to Review that you have enjoyed Excellent Hospitality and we are glad that your recent stay was comfortable at Sure Stay by Best Western Amritsar. Thanks & Best Regards, Manmeet Singh Front Office Manager

"Wonderful Service & friendly staff"

4
jaimek758, New Delhi, India 28/05/2022

I was very happy, & surprised, with the cleanliness & friendliness here! They upgraded our rooms for free, and for the little glitches that went wrong…they made it right! The food is also very good! There is a Starbucks right next door, too!

SureStay by Best Western, Revenue Management at Surestay Hotel by Best Western Amritsar, responded to this review
DearSir, Thank you so much for your feedback and to give other guest the opportunity to Review that you have enjoyed Excellent Hospitality and we are glad that your recent stay was comfortable at Sure Stay by Best Western Amritsar. Thanks & Best Regards, Manmeet Singh Front Office Manager

"Not so Sure"

3
Shaileshbudhia, Mumbai, India 20/04/2022

Very average hotel especially the service. Delay in room cleaning, not all items replaced, not so courteous staff and average in room dining. Good thing was that the hotel was clean and rooms had decent space. It is well located in a good locality.

SureStay by Best Western, Revenue Management at Surestay Hotel by Best Western Amritsar, responded to this review
Dear Mr. Shailesh, Greetings from City of Golden Temple ! We value your feedback. We will make sure that in your future visit, we meet your expectations. Warm regards Surojeet Banerjee Front Office Manager

"Excellent"

5
User 24/03/2022

I stayed here it is located in heart of the city rooms are spacious reception staffs and manager are very courteous celebrated my birthday here its excellent feeling and will come again in future thank you surestay

SureStay by Best Western, Revenue Management at Surestay Hotel by Best Western Amritsar, responded to this review
Dear Mr. Harman, Thank you so much for your feedback and to give other guest the opportunity to Review that you have enjoyed Excellent Hospitality and we are glad that your recent stay was comfortable at Sure Stay by Best Western Amritsar. Thanks & Best Regards, Surojeet Banerjee Front Office Manager

"Awesome Stay"

5
Sonam2909, New Delhi, India 20/03/2022

Was very impressed with the hotel all rooms are very clean and great hospitality !! Recommend to all as it's a good hotel!!it had great breakfast and the surroundings are also great !!overall a great experience !!

SureStay by Best Western, Revenue Management at Surestay Hotel by Best Western Amritsar, responded to this review
Dear Ms. Sonam, Thank you so much for your feedback and to give other guest the opportunity to Review that you have enjoyed Excellent Hospitality and we are glad that your recent stay was comfortable at Sure Stay by Best Western Amritsar. Thanks & Best Regards, Surojeet Banerjee Front Office Manager

"Excellent"

5
User 18/03/2022

Stayed from Bank of india luxury and good view rooms food is excellent nice buffet breakfast will come back again with family as i stayed for my corporate visit i will recommend this hotel to my friends

SureStay by Best Western, Revenue Management at Surestay Hotel by Best Western Amritsar, responded to this review
Dear Mr. Vivek, Thank you so much for your feedback and to give other guest the opportunity to Review that you have enjoyed Excellent Hospitality and we are glad that your recent stay was comfortable at Sure Stay by Best Western Amritsar. Thanks & Best Regards, Surojeet Banerjee Front Office Manager

"Tour visit"

5
Shweta K, Nashik, India 17/03/2022

We have stayed in group and it is completely awesome we will recommend this hotel for conferences they have good banqueting and rooms are good as it is new property rooms are completely new and furnitures as well

SureStay by Best Western, Revenue Management at Surestay Hotel by Best Western Amritsar, responded to this review
Dear Ms. Shweta, Thank you so much for your feedback and to give other guest the opportunity to Review that you have enjoyed Excellent Hospitality and we are glad that your recent stay was comfortable at Sure Stay by Best Western Amritsar. Thanks & Best Regards, Surojeet Banerjee Front Office Manager

"Stay is comfortable"

5
User 17/03/2022

We stayed there for 2 nights stay is very comfortable and we would recommend this hotel as staffs are professional and very helpful we love the food and i have already booked my future stay in surestay

SureStay by Best Western, Revenue Management at Surestay Hotel by Best Western Amritsar, responded to this review
Dear Mr. Ajitesh, Thank you so much for your feedback and to give other guest the opportunity to Review that you have enjoyed Excellent Hospitality and we are glad that your recent stay was comfortable at Sure Stay by Best Western Amritsar. Thanks & Best Regards, Surojeet Banerjee Front Office Manager

"Fantastic"

5
User 17/03/2022

We have stayed here it is completely fantastic and they have cleaned and nice rooms food quality is awesome situated in decent place Starbucks is next to the hotel and we will visit again in future it

"Absolutely awesome"

5
User 15/03/2022

I stayed in surestay for my business trip and it is located in ranjit avenue they have beautiful rooms and food is also awesome staffs are courteous i recommend this hotel for business travellers and will definately come back

"Excellent"

5
rahulkR7308IQ, New Delhi, India 27/02/2022

It was very nice, rooms were clean, food was delicious, healthy and fresh. Amenities were good, internet on wi fi was of good speed, housekeeping department was prompt on call, linen was very clean. overall excellent place to stay.

SureStay by Best Western, Revenue Management at Surestay Hotel by Best Western Amritsar, responded to this review
Dear Mr. Rahul, Thank you so much for your feedback and to give other guest the opportunity to Review that you have enjoyed Excellent Hospitality and we are glad that your recent stay was comfortable at Sure Stay by Best Western Amritsar. Thanks & Best Regards, Surojeet Banerjee Front Office Manager SureStay Hotel by Best Western

"Visit to Amritsar"

5
User 21/01/2022

Very Nice Hotel to stay. Very good Staff and special care is being taken of every guest. I highly recommend this hotel. Ambience is like home..Good parking place and Guard at gate is very nice and helpful. Staff behaviour is very nice.

"Hotel Sure Stay by Best Western,Amritsar"

5
User 21/01/2022

Hospitality is awesome, I love to visit this place many times did my conferences and get together.And will do further events as well.Food is very tasty and rates are economical,Clearniness is also seen

"Best Hotel in the City"

5
gmcozzet, Amritsar, India 21/01/2022

The hotel is loacted perfectly at the very Prime location for any Corporate or business person. Staff is corteous and food is very delicious. Ambience of the hotel is breath taking. Rooms are very comfortable and cozzy.

"Room cleanliness"

1
User 18/01/2022

Room cleanliness is terrible. Room smelled full of smoke. No apology or compensation. Made to wait for 2 hours to clean the room and still fought a broken glass near the table which could have hurt any of us

"Best hotel to stay"

4
vineetg2022, Jalandhar, India 04/01/2022

Every time I use to get Excellent service,very gentle,Good and cooperative staff,rooms of the hotel are very fine and clean and if I talk about food it's awesome.every time my first preference is best western.

"Worst Hotel"

1
hitesharora2021, Ludhiana, India 28/12/2021

it was worst staying with sure stay by best western, Bestwestern should not spoil his name with these kind of cheap hotels... service was very poor front office staff was very poor... i would never recommend this hotel to anyone

"A good place with a TERRIBLE manager"

1
User 27/12/2021

3 days prior to our booking, I had called the hotel requesting them to book a cab for us. The manager (Mr. Sanjay) asked me to remind him about this request in 2 days. As hard as it is to get in touch with him, when I finally got through he had 0 recollection of our conversation and again told me that the booking can be done only when I'm in the hotel. I ended up wasting 3 hours of my day just for this response. This could have been communicated to me on the first day itself. However we couldn't make it to Amritsar as our train was cancelled and now came the hard part of cancelling our booking and getting our refund. We spoke to MMT executives (we had booked through MMT), they were very courteous and understanding. The entire process took 5 minutes from their side however the manager (Mr. Sanjay) refused to give us a refund. He didn't respond to mails and was very rude when we tried contacting him. Even told me that he will stop answering my calls and will not respond to the mail. This was when I called him twice over 6 hours. As a first time customer of SureStay I will definitely NEVER recommend anyone to book a stay here only because of the manager's behavior. Absolutely not acceptable for someone to scream at the other person because you are a very "busy" person. The other person's time is as valuable as yours

"Good place to stay"

4
shrulann, Mumbai, India 25/11/2021

The hotel is good and is still undergoing expansion so will get bigger. Our room was quite spacious and had all the necessary amenities, the most important being hot water. The dining room is small but sufficient and the food is good as well. The view from our window was a construction site.

SureStay by Best Western, Revenue Management at Surestay Hotel by Best Western Amritsar, responded to this review
Dear Mr.Shrulann, Sat Sri Akaal. Greetings from the city of Golden Temple!!! Thank you so much for your feedback and to give other guest the opportunity to Review that you have enjoyed Excellent Hospitality and we are glad that your recent stay was comfortable at Sure Stay by Best Western Amritsar. Appreciation from our esteemed guests always encourages us to strive for more and definitely motivates us to do our best, always. It would be our honour and privilege to welcome you back as our special valued guest and would be more than eager and happy to serve you with absolute assurance of better experiences and fond memories. Looking forward to welcome you again at Sure Stay by Best Western Amritsar whenever Travel Brings you back to Amritsar.. Warm Regards, Sanjay Kachroo

"A comfortable stay in Amritsar"

5
raghavs2014, New Delhi, India 26/08/2021

The hotel is located in a new part of the city with several options for restaurants around. They have a wonderful staff who ensured that I was well taken care off during my stay there. The room itself was well appointed and comfortable.

SureStay by Best Western, Revenue Management at Surestay Hotel by Best Western Amritsar, responded to this review
Dear Mr.Raghav, Sat Sri Akaal. Greetings from the city of Golden Temple!!! Thank you so much for your feedback and to give other guest the opportunity to Review that you have enjoyed Excellent Hospitality and we are glad that your recent stay was comfortable at Sure Stay by Best Western Amritsar. Appreciation from our esteemed guests always encourages us to strive for more and definitely motivates us to do our best, always. It would be our honor and privilege to welcome you back as our special valued guest and would be more than eager and happy to serve you with absolute assurance of better experiences and fond memories. Looking forward to welcome you again at Sure Stay by Best Western Amritsar whenever Travel Brings you back to Amritsar.. Warm Regards, Sanjay Kachroo

"NICE STAY"

5
ravinder344, Ludhianar District, India 22/08/2021

It was pleasant experience, very hygienic environment which is very important in this covid period,, good parking area, also offered competitive prices. Staff was very courteous I recommend strongly if you visit Amritsar, you must try here.

SureStay by Best Western, Revenue Management at Surestay Hotel by Best Western Amritsar, responded to this review
Dear Mr.Ravinder, Sat Sri Akaal. Greetings from the city of Golden Temple!!! Thank you so much for your feedback and to give other guest the opportunity to Review that you have enjoyed Excellent Hospitality and we are glad that your recent stay was comfortable at Sure Stay by Best Western Amritsar. Appreciation from our esteemed guests always encourages us to strive for more and definitely motivates us to do our best, always. It would be our honor and privilege to welcome you back as our special valued guest and would be more than eager and happy to serve you with absolute assurance of better experiences and fond memories. Looking forward to welcome you again at Sure Stay by Best Western Amritsar whenever Travel Brings you back to Amritsar.. Warm Regards, Sanjay Kachroo

"Poor Customer Service"

2
mseera, Kuala Lumpur, Malaysia 02/04/2020

Don't consider staying at this hotel. Looks nice from pictures cause it's new, however it's customer service is bad. Stayed with family and half way during the stay, hot water ran out and none was provided (it was during winter). General Manager promised to set things right but never did anything. Breakfast was on average, with option to order most food.

"Nice experience at Hotel"

4
User 11/03/2020

The hotel has neat and clean, spacious rooms with comprehensive food menu. The service gesture by staff is admirable. Buffet breakfast is is also very tasty and good. I recommend it for short and long stay.

SureStayAsr, General Manager at Surestay Hotel by Best Western Amritsar, responded to this review
Dear Mr.Jain, Sat Sri Akaal. Greetings from the city of Golden Temple!!! Thank you so much for your feedback and to give other guest the opportunity to Review that you have enjoyed Excellent Hospitality and we are glad that your recent stay was comfortable at Sure Stay by Best Western Amritsar. Appreciation from our esteemed guests always encourages us to strive for more and definitely motivates us to do our best, always. It would be our honor and privilege to welcome you back as our special valued guest and would be more than eager and happy to serve you with absolute assurance of better experiences and fond memories. Looking forward to welcome you again at Sure Stay by Best Western Amritsar whenever Travel Brings you back to Amritsar.. Warm Regards, Sanjay Kachroo

"family trip"

5
User 05/03/2020

Last year I stayed in this hotel for 5 nights. Amazing hotel and cooperative staff. Food is delicious and too good. I will recommend Surestay hotel to travelers. I will definitely come back again whenever I visited amritsar

SureStayAsr, General Manager at Surestay Hotel by Best Western Amritsar, responded to this review
Dear Guest, Sat Sri Akaal. Greetings from the city of Golden Temple!!! Thank you so much for your feedback and to give other guest the opportunity to Review that you have enjoyed Excellent Hospitality and we are glad that your recent stay was comfortable at Sure Stay by Best Western Amritsar. Appreciation from our esteemed guests always encourages us to strive for more and definitely motivates us to do our best, always. It would be our honor and privilege to welcome you back as our special valued guest and would be more than eager and happy to serve you with absolute assurance of better experiences and fond memories. Looking forward to welcome you again at Sure Stay by Best Western Amritsar whenever Travel Brings you back to Amritsar.. Warm Regards, Sanjay Kachroo

"Nice hotel"

4
Suneel_12, New Delhi, India 04/03/2020

The hotel is newly built and has neat and clean, spacious rooms with comprehensive food menu. The service gesture by staff is admirable. Buffet breakfast is not comprehensive, but, serves the purpose. Overall, recommended for short and long stay.

SureStayAsr, General Manager at Surestay Hotel by Best Western Amritsar, responded to this review
Dear Mr. Suneel, Sat Sri Akaal. Greetings from the city of Golden Temple!!! Thank you so much for your feedback and to give other guest the opportunity to Review that you have enjoyed Excellent Hospitality and we are glad that your recent stay was comfortable at Sure Stay by Best Western Amritsar. Appreciation from our esteemed guests always encourages us to strive for more and definitely motivates us to do our best, always. It would be our honor and privilege to welcome you back as our special valued guest and would be more than eager and happy to serve you with absolute assurance of better experiences and fond memories. Looking forward to welcome you again at Sure Stay by Best Western Amritsar whenever Travel Brings you back to Amritsar.. Warm Regards, Sanjay Kachroo

"Stupid hotel management.."

1
User 27/02/2020

I stay at hotel 2days ..wasted money..very hot no aircond..noisy even in midnight do contration work on night.stupid management..all staff no adicaded people..no go school all staff..i think no school in amristar.

SureStayAsr, General Manager at Surestay Hotel by Best Western Amritsar, responded to this review
Dear Guest, Sat Sri Akaal. Greetings from the city of Golden Temple!!! Dear guest thank you for reviewing SureStay Hotel By Best Western Amritsar. We value our guests. Your feedback is appreciated. We deeply regret that you had an unpleasant experience at our Hotel. We once again regret the inconvenience caused. Please give us an opportunity to make amends. It would be our pleasure to See you again at SureStay By Best Western Amritsar. Warm Regards, Sanjay Kachroo

"Dont recommend"

2
Automatron, Tehran, Iran 25/02/2020

I reached early morning and asked for early check-in. They charged me 800 rupees and my friend who reached a day earlier didnt pay a dime for early check-in. The hotel is noisy with music playing in the halls every morning which can be heard easily inside the room. My room had no window and its chiller didnt work and my room was highly damp/humid to an extend that my suitcase and shoe had mold on them after 5 days. Also the best felt extremely damp. Eventually I was asked to pay at check out although i had paid online before hand but they said they have not received any payment (i contacted my travel agent and they reimbursed me). Other 5 friends who stayed there also had their own problems with the rooms/services. All in all an awful experience. Do not recommend.

SureStayAsr, General Manager at Surestay Hotel by Best Western Amritsar, responded to this review
Dear Mr. Vahid, We deeply regret for the inconvenience caused during your stay. Retention was charged to the person who checked in a day earlier. your booking was for base category of room which was Superior room & was assigned to you upon check in . As to put on Air Conditioning unit it takes 24 hours for plant to get into that mode & it was mid February, other guests did want to have AC. That is why we were in a state of dichotomy . Instrumental music which is being played in every hotel was on low pitch in lobby & Corridors . However I once again apologize for the inconvenience caused and would request you to give us one more chance. Thank you Warm regards, Sanjay kachroo

"Excellent "

5
11_ashna, Johannesburg, South Africa 22/02/2020

Excellent hotel, when in amristar, this hotel is a must, 5 star rating, cleanliness, and very friendly staff, the complimentely breakfast cater for English n India, large variety, lunch and dinner was master chefs quality, awesome food.

SureStayAsr, General Manager at Surestay Hotel by Best Western Amritsar, responded to this review
Dear Guest, Sat Sri Akaal. Greetings from the city of Golden Temple!!! Thank you so much for your feedback and to give other guest the opportunity to Review that you have enjoyed Excellent Hospitality and we are glad that your recent stay was comfortable at Sure Stay by Best Western Amritsar. Appreciation from our esteemed guests always encourages us to strive for more and definitely motivates us to do our best, always. It would be our honor and privilege to welcome you back as our special valued guest and would be more than eager and happy to serve you with absolute assurance of better experiences and fond memories. Looking forward to welcome you again at Sure Stay by Best Western Amritsar whenever Travel Brings you back to Amritsar.. Warm Regards, Sanjay Kachroo

"Amritsar trip to visit Golden Temple and Wagah Border"

5
AlokBhatia10, New Delhi, India 19/01/2020

Had a very comfortable stay at Sure Stay. Enjoyed complimentary Breakfast, Lunch and Dinner of Hotel. New set up with great hospitality. We booked three deluxe rooms and stayed for three days. Had visit of Durgiyana temple and Mall also. I recommend the hotel for Amritsar stay.

SureStayAsr, General Manager at Surestay Hotel by Best Western Amritsar, responded to this review
Dear Guest, Sat Sri Akaal. Greetings from the city of Golden Temple!!! Thank you so much for your feedback and to give other guest the opportunity to Review that you have enjoyed Excellent Hospitality and we are glad that your recent stay was comfortable at Sure Stay by Best Western Amritsar. Appreciation from our esteemed guests always encourages us to strive for more and definitely motivates us to do our best, always. It would be our honor and privilege to welcome you back as our special valued guest and would be more than eager and happy to serve you with absolute assurance of better experiences and fond memories. Looking forward to welcome you again at Sure Stay by Best Western Amritsar whenever Travel Brings you back to Amritsar.. Warm Regards, Sanjay Kachroo

"Amazing Stay and Friendly staff"

5
User 13/01/2020

Friendly staff and food was very nice. We stayed two days and don't experience any issues. From the staff at reception to the staff at kitchen all are very helping and supportive in nature..,.... Location of the hotel is also appropriate, if you are traveling from delhi you need not to enter in the city. Hotel is also very near tp Aatri boarder.

SureStayAsr, General Manager at Surestay Hotel by Best Western Amritsar, responded to this review
Dear Guest, Sat Sri Akaal. Greetings from the city of Golden Temple!!! Thank you so much for your feedback and to give other guest the opportunity to Review that you have enjoyed Excellent Hospitality and we are glad that your recent stay was comfortable at Sure Stay by Best Western Amritsar. Appreciation from our esteemed guests always encourages us to strive for more and definitely motivates us to do our best, always. It would be our honor and privilege to welcome you back as our special valued guest and would be more than eager and happy to serve you with absolute assurance of better experiences and fond memories. Looking forward to welcome you again at Sure Stay by Best Western Amritsar whenever Travel Brings you back to Amritsar.. Warm Regards, Sanjay Kachroo

"Surestay, awesome stay"

5
User 12/01/2020

The rooms are beautiful & maintained with all amenities.. The food was very tasty & the service provided by you is best.. I will recommend people to stay here.. The staff is polite & supportive... Cheers..!!!

"Overall a decent property"

3
kaitz007, Gurugram (Gurgaon), India 29/12/2019

The property is newly built and hence amenities such as room space, cleanliness etc. is good. Although I had reserved over a month ago with a request for upgrade the same was denied (my bad). We were finally offered all 3 rooms on the 5th floor, but was extremely disappointed with two things in particular- NO hot water (amritsar was around 2-4 degrees around that time) and the rooms were extremely cold (no blowers). However must compliment the food quality which was very good and value for money. The staffs were good and possibly tried their best at all fronts;

"Warm staff. Good rooms."

5
Ujwal M, Vadodara, India 27/12/2019

We stayed on a busy Christmas weekend and yet were amazed by service. Shout out to Amrit at the front office for making it pleasent from reserving on phone right up to check out. Good well equipped rooms with ample natural lighting too.

"Comfortable"

4
krishnaranjanp, Patna, Bihar, India 18/12/2019

Everything about this property is good.The doors and handles are hard on hinges may be the fittings are new. Lounge is low in space.The staffs are co operative and well mannered.You can get Hotel cars are available for site seeing but they appeared costly to me. Complementary Breakfast is good.

"Enjoyable stay"

5
User 14/12/2019

Comfortable and spacious rooms - had a good nights sleep all 3 nights we stayed at the hotel. Good breakfast variety. Really friendly and attentive staff who got us involved with Diwali celebrations which was fantastic and really added to our experience.

"Excellent"

5
User 15/11/2019

Excellent hotel 1. its a bit far from Golden temple- but with OLA it will cost around 100 bucks to get there 2. Excellent breakfast 3. Excellent interiors in the room 4. Extremely neat and clean 5. Excellent hospitality 6. Some rooms have no windows- dont pick that room Just 1 suggestion- 1. in the bathroom there is no place to keep soap dish! its very strange- please build this in! Otherwise- this place is very very reasonable and has amenities just like a very good top international chain hotel.

"Very comfortable five star "

4
User 03/11/2019

this is near to Amritsar airport Best western is always good to serve for his services. Hotel rooms are really good and comfortable staff and services are very good. As we are Jain they served us Jain food that's what we want. Prices are fair enough. We liked rooms they have locker facilities Must stay.

"Good rooms, poor service"

3
ShoaibKazi21, Navi Mumbai, India 29/10/2019

Construction going on both sides of property. Luckily, there was not much disturbance for us as it was on halt due to Diwali. The breakfast options are extremely limited and very, very poorly managed. There's just no thought applied to the process! There is always something running short and it takes a lot of time and follow-ups to get replenished. There is a lady in their restaurant who keeps sulking & frowning and has all excuses for the poor service! Someday there are bakery items and they disappear the next day!? We got repeat breakfast options in our 3 days stay? Really, where did you get your chef from? It seems there is just one stove in the kitchen as things take awfully loong to come by. Even tea gets served after 4 follow ups & after 20 min. The reason quoted - it's being made fresh!? The housekeeping never picks up the phone and they give just one small bathing soap even for a twin occupancy room - they never replaced the soap in our room in 3 days. There is no hand wash or shower gel provided either!?

"Wonderful stay"

5
User 11/10/2019

The staff and service was good. The hotel is nearby to the main market area and easily accessible to the Golden Temple. The breakfast spread and the taste of the food was really good. The room allotted to us was good but little thorough cleaning under the bed should be looked into

"Memorable Trip"

5
User 09/10/2019

I had booked 2 rooms in Surestay Amritsar hotel as we were visiting Amritsar along with parents. The reception team upgraded our rooms and had reserved 2 adjacent rooms. The staff was very cordial and helpful. The breakfast was part of our tariff a d we enjoyed it. The variety of items was very good and the staff was always willing to get you kitchen prepared tea or coffee and any special items without any issue. We wanted to eat paratha one day which was not on their breakfast buffet, but they very happily prepared 2 parathas for us, which was really going out of the way. The food was also very tasty and staff helped us with the serving size so that we don't over order. The rooms were great, spotless and very well maintained. We had an amazing and memorable stay and will definitely stay here in future as well. Thanks.

"Good and comfortable "

5
User 08/10/2019

Very good hotel, especially Amrit/Reception made sure that we had a good time. What's good — - Staff is very good and cooperative - Rooms are clean with good size , and both hot/cold running water - Ample parking - Close to road and you can easily get autos from here - Food costs are reasonable for inRoom dining, and is tasty as well. What's average - Breakfast has limited menu options

"A great evening at a very good Hotel "

5
Arun V, Amritsar, India 03/10/2019

We fifteen couples got together at this place in their Sapphire Hall. Great ambience. Great service by very courteous staff. The soup, the snack were just great and the expense was also not that much. Loved it

"Excellent Stay with Courteous staff and amazing food "

5
User 26/08/2019

I have stayed here for 3 nights. Rooms are spacious, clean and best things is that staff is too courteous. Services are prompt and efficiently handled. Breakfast in one restaurant Cafesure has been excellent and dinner options are good too. I definitely suggest this property.

"Excellent services"

5
User 23/08/2019

Amazing services regarding rooms nd food.. staff is also helpful ..so overall very good.. very neat and clean rooms ..situated at good location.. evenmore miss harwinder is very helpful.. staff understand our needs nd help us according to that. So overall ererything is great..

"Business"

5
User 23/08/2019

Best place fir stay...good food ....proper clean room....a such a nice place for stay....good service ... Walk in distance from Golden temple, room are clean and Gud for stay Is the best place for business meeting...enjoy with frnds...with family

"Definitely "Surestay" as the name suggests"

4
User 18/08/2019

the name says it all "Surestay" so this maiden stint with the hotel is a definite yes to choose this hotel on our next visit to Amritsar,international standards from foyer,rooms,hospitality,service. The breakfast spread was limited and food tasted average. but the overall experience dazzles!

"Awesome Hospitality"

5
User 28/07/2019

Really appreciate the hospitality and care shown by the staff. Even late night the staff was really happy to serve us and our kids with delicious food. The maggie made was really awesome . Even the car pickup and drop (Mr Manoj) and his knowledge about city was good. Then you meet another guy Sukkraj who guided us with the timings helped us a lot with the beautiful darshan of Sri Harmandar Sahib. Hats off to Sure stay team. Keep it up.

"Comfortable stay & great staff.."

5
gaurevkohli, Chandigarh, India 18/07/2019

Had an amazing time with family at the hotel. The staff was really helpful, specially Amrit who was handling the front office & provided all the information which was required.. Everything was managed perfectly. Would recommend to everyone..

"A must visit place in Amritsar"

5
User 01/07/2019

This hotel has an amazing ambience, the food quality and the staff support is the best. From the time we had checked in to our rooms till checkout the service we received is just wow!! They make their feel really special..

"Great Hospitality & Clean Rooms and amazing Breakfast! Definitely one of the best places to stay in Amritsar"

5
stuti c, Mumbai, India 28/06/2019

I booked this hotel from Makemytrip only on the basis of pictures for my Parents. My father after his visit specifically asked me to give them "Full Marks" on internet!! Clean rooms, Great Hospitality! The owner, a kind old Sardarji Uncle was personally attending guests making sure they are having a comfortable trip. Sending my parents to stay at a hotel & having them taken care of makes me feel this place is great for families & one must book this hotel if you are planning to visit Amritsar!!

"Very good"

4
Shreenivas S, Bengaluru, India 20/06/2019

Clean rooms, excellent staff and ambiance in the hotel. Though it is slightly away from the airport and railway station, the hotel is well maintained and clean. The choice of toiletries and bath towels were very good. Breakfast was good too and service was very pleasant. Food is a bit expensive. Its a new property. The comfort of staying in branded hotel chains is something different and this hotel is a testimony to it. I will give it 4.5/5.

"Good hotel for family"

5
User 15/06/2019

Nice staff , nice ambience,nice view clean rooms kids friendly hotel ample amount of parking space,easy to find through map ,good food i would love to visit again in my next stay fully satisfied,.......

"Nice property"

5
Sanverma71, Gurugram (Gurgaon), India 13/06/2019

Its a new property. Nice and clean room with modern fittings .Good food and room dining services . Overall a good value for money and had a pleasant stay. Will reccomend for family and business . Courtieous staff

"Comfortable Stay"

4
User 13/06/2019

In all respect the stay turned out to be awesome as the property is new,neat and clean,ambience is good and moreover hospitality is superb,food is tasty.Must stay.Value for money.Also location is excellent.

"Excellent place to stay"

4
Explore63658944706, Srinagar, India 11/06/2019

Excellent hospitality. Very nice staff. I travelled wth my family and itwas really nice experience to be there. Food was awesome. Staff was very humble in welcoming and assisting at every step. They are doing very good in making this hotel a success

"Stay at Surestay Amritsar"

4
Companion07460930590, Chandigarh, India 09/06/2019

The stay was quite a good one could have been better with the breakfast. Overall a good experience Very good staff Excellent rooms Can get better with the breakfast Clean rooms Friendly staff Nice internet

"Amazing hotel!!"

5
User 08/06/2019

The quality of our holiday in Amritsar was really elevated by a comfortable stay in Sure Stay. The rooms were clean with all the basic amenities that are supposed to be present. Breakfast was tasty and the entire team of hotel was extremely helpful and friendly. One of our rooms was also upgraded to premium.

"New Construction"

4
Niya1315, Gurugram (Gurgaon), India 28/05/2019

This hotel is in Ranjit Avenue. As per the person there, this hotel was started in Feb 2019. The hotel is newly constructed. The service there needs to be improved. The room given to me was clean and spacious. The food served there was tasty.

"Excellent Hotel"

5
397sridhart, Chennai (Madras), India 18/05/2019

Just checked in .. ambience is amazing... Brand new hotel... Room interiors & upholsteries are good... must try hotel in Amritsar.. eventhough the hotel is situated in bit of outskirts, didn't feel abt it.

"Good Hotel"

4
803gauravn, New Delhi, India 15/05/2019

Fantastic hotel, neat & clean rooms. Excellent service. Food was amazing. Breakfast was great. They have a in-house bar as well. Negetive points are location & from outside hotel looks like a local hotel.

"Superb !!!"

5
User 15/05/2019

Superb hospitality,, great food and ultra modern and very clean rooms... all in all a great boutique hotel !! Much recommended for family , business and solo travellers ... one of the best hotels in Amritsar located in the posh locality !

"Pretty good hotel at this price"

5
User 03/05/2019

Its a Brand new hotel with clean and spacious rooms. We only stayed one night enroute our journey but was impressed with their hospitality and room size especially.Breakfast had a good spread. Go for it!

Ces avis expriment l'opinion subjective de voyageurs individuels et non pas celle de TripAdvisor LLC ou de ses partenaires.