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Codes Avantages

Destination

Amritsar, Inde

Date d'arrivée

02/06/2023

Date de départ

03/06/2023

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2  adultes0   enfant

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Codes Avantages

Best Western Hotel Merrion, Amritsar

45 District Shopping Complex B-Block, 143001, Amritsar, Inde - Voir sur une carte
Best Western Merrion - Chambres / Logements Best Western Merrion est idéalement situé dans le centre de Amritsar. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Amritsar est une ville sainte de l'État du Pendjab, en Inde. Le nom de la ville vient de celui du bassin qui baigne le Temple d'Or (également appelé Harmandir Sahib) et qui signifie « bassin de nectar sacré ». Amritsar est le centre spirituel et culturel de la religion sikh. Les Sikh sont légitimement très fiers de leur ville et de leur splendide et unique Gurdwara, leur lieu de culte. La construction du Temple d'Or a été ordonnée par le Gourou Ramdaas Ji, le quatrième gourou sikh. Le temple fut achevé en 1601 par son successeur, le Gourou Arjan Dev Ji. Le temple constitue désormais un haut lieu de pèlerinage et attire de nombreux touristes. Découvrez la beauté et la spiritualité de cette ville lors de votre séjour au Best Western Merrion.Notre hôtel se trouve sur l'avenue Ranjit, la plus élégante d'Amritsar. L'hôtel arbore un style contemporain, des finitions soigneuses et des équipements de qualité supérieure. Nous disposons également d'excellentes installations, dont un restaurant spacieux proposant des cuisines d'origine variée, un bar, un café-restaurant, trois salles de conférence, une salle de réception et un bar-salon à côté de la piscine. Profitez également d'une petite piscine et d'un gymnase sur le toit.

Best Western

Hotel Merrion

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Restaurant sur place
    Restaurant sur place
  • Petit déjeuner gratuit
    Petit déjeuner gratuit
  • Piscine
    Piscine
  • Air conditionné dans l
    Air conditionné dans l'hôtel
  • Bar-salon sur place ou à 30 mètres de l
    Bar-salon sur place ou à 30 mètres de l'hôtel.
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Dépôt en coffre-fort à la réception ou dans la chambre
    Dépôt en coffre-fort à la réception ou dans la chambre
  • Sauna (bain de vapeur).
    Sauna (bain de vapeur).
  • Centre de soin/de fitness
    Centre de soin/de fitness
  • Service d
    Service d'étage
  • Personnel multilingue.
    Personnel multilingue.
  • Blanchisserie/nettoyage à sec
    Blanchisserie/nettoyage à sec
Voir plus Voir moins

Avis de nos clients

En partenariat avec tripadvisor fr
Travelers Choice 2022
Certificate of Excellence 2020
 
Travelers_Choice 2020
 
Basé sur l'avis de 980 voyageurs
Note attribuée
Excellent
665
Très bon
214
Moyen
65
Médiocre
24
Horrible
13
CONSULTEZ LES AVIS POUR
En couple En couple
130
En famille En famille
385
Escapade entre amis Escapade entre amis
197
Professionnel Professionnel
139
Voyage solo Voyage solo
51
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Best Western is Best Hotel at Amritsar"

5
User 01/02/2023

Excellent Location, Yummy food, Cooperative staff , Elegant rooms - What else you need for a good stay, all is provided by Best Western Hotel which is at short distance from Railway station, Bus stand and Airport

"Excellent ambience and best breakfast specially choke Batuta and Masala tea must have "

5
User 31/01/2023

My visit to Amritsar stayed at best western hotel near to airport, my stay was perfect with excellent service from hotel staff . Amazing food , hotel room was neat and clean most imp very good staff….

"Excellent"

5
User 29/01/2023

The place has good ambience and tasty food. Housekeeping is excellent and staff is also good. Rooms are clean and maintenance is good. Our family had great experience and we really enjoyed our stay at the hotel.

"Nice stay at best western hotel marrion"

5
User 28/01/2023

Everything was of top standard, nothing too much trouble , the decor throughout was lovely, clean and well maintained. Especially the restaurant staff and kitchen staff was very good. The chef Parth, Harleen, Simran, Ekta, on live counter fed us delicious omelettes. Specially thanks to harjot, gourav and anjali

"Pleasent stay with Good Food "

5
Jet47550045870, Chandigarh, India 27/01/2023

Had pleasent stay at Best western merrion hotel . The breakfast was awesome. And staff were very good and service level has been excellent. The hotel is located at prime location. The Food quality was very good . Hygiene were very good . Highly recommended to stay here in Amritsar.

"Best Westin is best"

5
User 20/01/2023

Hi. I visited best Westin in January and I like the hospitality ,breakfast and service is amazing, The staffs are very humble and coperative Would like to visit again,Hardeep Harjot and simran did a great job,

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest, Greetings from the Holy City of Amritsar! We thank you for sharing your feedback, as we are extremely pleased to note that you enjoyed our services at the hotel. Your kind appreciation has been passed on to the team members, they are very happy to have been able to meet your expectations. On behalf of our entire staff at Best Western Merrion Amritsar, we thank you and hope to see you again soon! Best Regards, Sanjay Talwar 9216773802

"Soho experience"

5
User 20/01/2023

I live in Uk . I Just come to visit best western soho first time .roof top environment was very cool . Food was so lovely . I was treated very well by the staff specially navjot , Amish and Roshan . I am very impressed by the hospitality..

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest, Greetings from the Holy City of Amritsar! We thank you for sharing your feedback, as we are extremely pleased to note that you enjoyed our services at the hotel. Your kind appreciation has been passed on to the team members, they are very happy to have been able to meet your expectations. On behalf of our entire staff at Best Western Merrion Amritsar, we thank you and hope to see you again soon! Best Regards, Sanjay Talwar 9216773802

"Great place"

5
User 12/01/2023

Great place to have family functions Very nice place please visit highly recommended this place is very good and very attentive to your customers in the service sector you can always visit here its very good

"Dinner Soho"

5
User 06/01/2023

i really like live music. ...food and service everything is so good. quality of food is amazing..and service is very good ....mr.amish,anil,shubash,vishnu,manish and mam navjot everyone did great job...i would love to visit again....

"Excellent experience "

5
User 28/12/2022

Staff was very helpful and friendly, breakfast was too good and location as well, Room was very comfy and luxury. Specially thankful to Mr. Arshdeep in front office who helped alot, welcome us with delicious drinks & delicious cake for us as he noticed my birth Date from my I'd proof. Overall, best stay ever we had in Best western by marrion.

"Breakfast"

5
AmitC1470, Gurugram (Gurgaon), India 22/12/2022

This Amritsar trip was to satisfy my taste buds and we chose to stay in Best western which is nestked in the posh locality if Ranjeet Avenue havi g so many nice restaurants and bar around. The entire hotel staff was very courteous and helpful right from reception to housekeeping, room services and restaurant staff. I thoroughly enjoyed my stay at best western and would like to stay again at this property.

"Comfortable stay at Best Western Merrion"

5
User 15/12/2022

It was my first visit to amritsar and my friend recommended me Best western Merrion for stay. It was a comfortable and amazing stay. Rooms are really spacious and clean. Front office staff especially arshdeep is helpful and they even guided me about the places to visit in Amritsar.

"Great place to stay in Amritsar."

5
User 15/12/2022

My wife and me were on a short holiday to Amritsar from Nov 16 to 19th 2022. We chose to stay at the Best Western Merrion in Amritsar and that was probably the best decision. Everyone from the front office, from Harpreet Singh Sandhu to the trainees kade us feel welcome and at home. The hotel property is located centrally. The rooms are very comfortable and well equipped. Great food. The drink and dinner at their rooftop bar on a cold winter night was a lovely experience. The staff were helpful and courteous always. Breakfast spread was awesome! The front office team was always ready help us book a cab or guide us to the right Dhabas and shopping and seeing places. Their hospitality made us extend our stay in the lovely laid back city of Amritsar by an extra day! We would gladly recommend the Best Western Merrion to others for a holiday or business stay gladly!

"Awesome service at the hotel."

5
User 13/12/2022

All great.prompt service and great assistance by Muskan, Darshan, Priyanka, Nisha,Navjot at coffee shop.Their smile is so infectious. Chef Harjinder you have majic in your hand. Reception is well handled by Mr Harpreet.

"Stay"

5
User 10/12/2022

I have enjoyed the stay in your hotel and very good services. Staff also supportive in all kinds of you. Fooda are also good and breakfast buffet also good. Bar services also good and staff also supportive

"Breakfast buffet and services"

5
User 09/12/2022

We booked a suite in this hotel, the services and breakfast buffet was excellent. Special thanks for wonderful services by Ms.Muskan and Mr.Darshan. The taste was amazing and it has a lot of varieties.

"Stay"

5
User 01/12/2022

Rooms were really good and amazing. I enjoyed a lot front office staff is really polite and humble lived all. Anmol and Amandeep all were nice harpreet sir was there at service And I loved it a lot thanks all

"Good food and ambience"

5
User 01/12/2022

We are extremely happy with the ambience and quality of food in the restaurant, especially with the sevice and dedication of the staff - Harjot, Anjali, Hardeep, Prinya and i thank them for their service and making us very much comfortably and pleasant in the place

"Amazing Breakfast"

5
User 28/11/2022

Staff is kind and helpful.. Service is very gud mr. Darshan, mukan and anjli didi great job. Miss navjot attending us so well. Breakfast is so delicious.. Chef rohit make tea.. Taste of tea is very gud. Chef vaneet didi great job as well.. Quality of food and taste of food is very good.. Thnk u everyone for great hospitality

"Good food at Soho "

4
User 28/11/2022

It was a good experience. For a mid luxury budget hotel, it is great. Also, the complimentary breakfast was sumptuous. Service was good. Roof top restaurant Soho is a must go with great ambience.Would recommend this reasonably priced hotel

"Breakfast."

5
User 27/11/2022

Hotel staff and ambience was very excellent and the staff the way they nourishing you is fabulous. Chef parth and rohit was astonishing amazing in engraving your hunger stomach. Eggs an tea was mouth watering the way they were preparing. The service staff Mr. Darhan navjot and muskan and anjali. Were very courteous. Thanks for your hospitality. Regards Sachin Arora.

"Good experience....!!!!!"

5
User 13/11/2022

Staff is very good and helpful all are very good food was excellent and hotel also very good nice ambiance everything is great spicelly thanks mr Subhash muskan Harjot darshan sonam priynka parul nice morning breakfast.. great work team...

"Hotel Rooms Review"

5
User 02/11/2022

Good Service Rooms were clean & staff specially Mr. Vikas was very helpful & Reception staff was very kind & supportive Room service is also Good Every employee in Hotel wishes me & It was very Good experience to spend some time in Hotel SO it was a great experiance

"Best place and best food"

5
User 02/11/2022

The high quality of service and attention to detail remains. The staff is amazing the rooms have been comfortable and immaculate. The quality of food is also best . Special thanks to Miss Harjot Kaur .

"Very good staff members harjot and navjot"

5
User 02/11/2022

Very good experience staff behaviour wise very nice thinking of visiting again its pleasure to be there hotels room and staff take care of proper cleaness staff take care that customers are satisfied with their services

"Great people with great spirit"

5
User 01/11/2022

People are very kind and beautiful property we visit that property and staying here for 2 night's. I never experienced such kindness in my life before the staff is well mannered so such etiquettes, so refind, so polite and so professional. Not only have they touched my heart but also soul Beautiful ambianc.... Loved it My breakfast attendant Mr. Subhash Deepak Anjali muskaan darshan thanks to all of you to took a great care of our food and preferences. CAN'T WAIT TO GO BACK THERE AGAIN.

"Best service & dealing at soho"

5
User 01/11/2022

So amazing experience here we had small birthday at soho mr Fazil really helped alot in booking and dealing he is really so humble and helpings it was excellent service and lovely food and ambiance of soho everyone doing good sahid subhash pusplata bishnu just keep up the good work

"Best hotel in Amritsar "

5
anmolIndia, Panipat, India 26/10/2022

Very nice stay with family.nice food nice rooms nice staff.all in all best in Amritsar.every year we come to Amritsar and find they are improved every time .all rooms r cozy and staff very well behaved .they don't leave any effort to help us give them full 5 points.akways the best.keep up the effort.

"Services"

5
User 23/10/2022

Excellent services. The staff is very cooperative. Enjoyed the delicious meals. The staff, especially Muskan, Deepak and Captain Darshan all showed a great team work too. They made us feel home God bless this place and the staff here!

"Good hotel and services"

4
User 23/10/2022

A very good place to stay. Fully satisfied with the services. Very nicely taken care by muskaan, captain darshar and Mr Deepak in the morning breakfast. I would love to visit again. Nice rooftop as well.

"Nice breakfast"

5
User 19/10/2022

Excellent breakfast and awesome ambience. Place is good staff is very supportive. Breakfast is really awesome me and my friends enjoyed it a lot. Staff was there for us providing us the best experience and amazing service. Thanku all breakfast team.

"Excellent service The one"

5
User 18/10/2022

Such a awesome excellent experience of the one we got excellent service and food we will visit again here recommend hotel ..all staff is serving with care and smily face .Mr Tarsem guide every thing regarding food and all staff doing very well Gulshan Deepak.

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest, Greetings from the Holy City of Amritsar! We thank you for sharing your feedback, as we are extremely pleased to note that you enjoyed our services at the hotel. Your kind appreciation has been passed on to the team members, they are very happy to have been able to meet your expectations. On behalf of our entire staff at Best Western Merrion Amritsar, we thank you and hope to see you again soon! Best Regards, Sanjay Talwar 9216773802

"Great hotel"

5
User 17/10/2022

It was my first visit to any best western property and it was good. I am very Happy with the service team. He is all helpful. The breakfast here is the best in Amritsar Breakfast service is very good. Everyone guides well. Thanks Mr Vijay and team Darshan Abhishek. All are good parsun.

"So humble & great service"

5
User 17/10/2022

So lovely memories at Soho we enjoyed here alot it was a friend's party we got excellent service and food it was wondering time being here.. we loved it & Specially Thanks for Manager mr Fazil who booked party and guide us gently and helping alot and team doing good job Anil, Furqan , pushplata keep rocking good work

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest, Greetings from the Holy City of Amritsar! We thank you for sharing your feedback, as we are extremely pleased to note that you enjoyed our services at the hotel. Your kind appreciation has been passed on to the team members, they are very happy to have been able to meet your expectations. On behalf of our entire staff at Best Western Merrion Amritsar, we thank you and hope to see you again soon! Best Regards, Sanjay Talwar 9216773802

"Excellent hospitality"

5
User 16/10/2022

The hotel is very well maintained. Food and other services are excellent. Location of hotel is in central Amritsar, the local shopping is close to it. The Golden temple is within a reachable distance. Uber is easily available.

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest, Greetings from the Holy City of Amritsar! We thank you for sharing your feedback, as we are extremely pleased to note that you enjoyed our services at the hotel. Your kind appreciation has been passed on to the team members, they are very happy to have been able to meet your expectations. On behalf of our entire staff at Best Western Merrion Amritsar, we thank you and hope to see you again soon! Best Regards, Sanjay Talwar 9216773802

"Would stay again."

4
User 13/10/2022

Warm welcome. Bright clean room, good bathroom. Restaurant okay. Tea and coffee facilities, fridge, bottled water in room. Good breakfast. Laundry service good. Public areas well maintained. Would be happy to stay here again.

"Best service of soho"

5
User 12/10/2022

It was wonderful experience at soho here we got excellent service and food also we got great new additional mocktail its really great experience for everything we always enjoy here and special thanks to restaurant manager mr Fazil and sushil,ali,akash all doings well just keep it up

"great stay"

5
User 05/10/2022

i stayed with my friends in this hotel and must mention it was so wonderful to be there . Hospitality was so good staff members receptionts were so cool mainly harman and sonam they handled evrything greatly.

"Birthday Surprise"

5
User 27/09/2022

My stay in Best Western hotel coincided with my Birthday..Hotel team surprised me with Birthday celebration - wishes, cake cutting etc..It was memorable experience.. Hospitallity need to be appreciated. Overall stay was good

"Top soho service and staff"

5
User 26/09/2022

Lovely experience at Soho we Love everything here service and food and ambience its really greatly and gently service we got from staff everyone must visit this place in Amritsar we are really thankful to Restaurant manager Mr fazil and team Anil. Vishnu we love it

"Top service of soho"

5
User 24/09/2022

wonderful time at soho we visited with friends it was excellent service and food at soho and top level ambience here all the staff are very helpful and supportive Thanks to Mr Fazil for so nicely and anil , ali given really good service

"Consultant"

5
User 18/09/2022

From 2016 we have been regularly staying at Best Western merrion Amritsar- F&B service staff very good , courteous, the food quality is good too , likewise the housekeeping staff too Overall a good experience would recommend this hotel for a good stay with Value for money Dilip

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest, Greetings from the Holy City of Amritsar! We thank you for sharing your feedback, as we are extremely pleased to note that you enjoyed our services at the hotel. Your kind appreciation has been passed on to the team members, they are very happy to have been able to meet your expectations. On behalf of our entire staff at Best Western Merrion Amritsar, we thank you and hope to see you again soon! Best Regards, Sanjay Talwar 9216773802

"My stay in best western"

5
Coastal52109665221, Mumbai, India 13/09/2022

The restaurant service was excellent, they served quality food. They are very humble and gave us proper greeting. The rooms are very spacious and they have a roof top restaurant where you can get to spend quality time for yourself. Overall it was a really great experience and I would urge all the people planning to stay in Amritsar visit best western for stay.

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest, Greetings from the Holy City of Amritsar! We thank you for sharing your feedback, as we are extremely pleased to note that you enjoyed our services at the hotel. Your kind appreciation has been passed on to the team members, they are very happy to have been able to meet your expectations. On behalf of our entire staff at Best Western Merrion Amritsar, we thank you and hope to see you again soon! Best Regards, Sanjay Talwar 9216773802

"Awesome fantastic wonderful"

5
User 13/09/2022

I had a wonderful time at Best western merrion . Staff is very friendly also harleen there she greeted very well and food is amazing. Location is perfect to reach any place quickly and my family enjoyed our stay very much. Must stay if you are in Amritsar.

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest, Greetings from the Holy City of Amritsar! We thank you for sharing your feedback, as we are extremely pleased to note that you enjoyed our services at the hotel. Your kind appreciation has been passed on to the team members, they are very happy to have been able to meet your expectations. On behalf of our entire staff at Best Western Merrion Amritsar, we thank you and hope to see you again soon! Best Regards, Sanjay Talwar 9216773802

"Fantastic stay"

5
User 13/09/2022

Me and business partner had a fantastic stay in best western mention, Amritsar. It was an amazing stay Rooms were clean and hygienic. Staff is really helpful Miss Sunali, Miss Amandeep and Miss Preeti all are good at their work. Due to above reasons we usually love to stay in this property.

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest, Greetings from the Holy City of Amritsar! We thank you for sharing your feedback, as we are extremely pleased to note that you enjoyed our services at the hotel. Your kind appreciation has been passed on to the team members, they are very happy to have been able to meet your expectations. On behalf of our entire staff at Best Western Merrion Amritsar, we thank you and hope to see you again soon! Best Regards, Sanjay Talwar 9216773802

"Amritsar"

5
User 13/09/2022

Awesome place to stay with friends and family, front desk is very polite and helping nature Satisfied with the place as harleen guided me so well and happy to be stay there! Love this place very much n suggesting others to go in that place

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest, Greetings from the Holy City of Amritsar! We thank you for sharing your feedback, as we are extremely pleased to note that you enjoyed our services at the hotel. Your kind appreciation has been passed on to the team members, they are very happy to have been able to meet your expectations. On behalf of our entire staff at Best Western Merrion Amritsar, we thank you and hope to see you again soon! Best Regards, Sanjay Talwar 9216773802

"Good breakfast"

5
User 12/09/2022

We visit in amritsar first time an stay with your hotel best western merrion amritsar great hotel for stay nice ambiance service staff was excellent breakfast was also good thanks for service team mr vijay muskan chef joshi make nice tea thankuall keep it up

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest, Greetings from the Holy City of Amritsar! We thank you for sharing your feedback, as we are extremely pleased to note that you enjoyed our services at the hotel. Your kind appreciation has been passed on to the team members, they are very happy to have been able to meet your expectations. On behalf of our entire staff at Best Western Merrion Amritsar, we thank you and hope to see you again soon! Best Regards, Sanjay Talwar 9216773802

"One of the best hotel in amritsar"

5
User 12/09/2022

I was stay there in best western merrion hotel for weeding. Stay was awesome and beautiful. Staff is really nice, thanks to kartik and harleen. Always smile on the face and very humble to speak. Room with front facing and bathtub.

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest, Greetings from the Holy City of Amritsar! We thank you for sharing your feedback, as we are extremely pleased to note that you enjoyed our services at the hotel. Your kind appreciation has been passed on to the team members, they are very happy to have been able to meet your expectations. On behalf of our entire staff at Best Western Merrion Amritsar, we thank you and hope to see you again soon! Best Regards, Sanjay Talwar 9216773802

"Front office staff awesome"

5
User 09/09/2022

I was stayed there for my friend weeding. The staff was very awesome. Thanks to harleen and harman to make our stay more comfortable. They both are so polite and humble. Hotel was well maintain nice room beautiful ambiance. Front office staff is very helpful. We will actual say they are front of the house.

"Best western merrion great service"

5
User 08/09/2022

It was so lovely experience here at soho such a great service and food as well as mocktails and cocktails we enjoyed every things here family and friends must visit this place so lovely and staff Really so helping Thanks to soho manager Mr fazil and sushil, ali doing so great job keep it up

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest, Greetings from the Holy City of Amritsar! We thank you for sharing your feedback, as we are extremely pleased to note that you enjoyed our services at the hotel. Your kind appreciation has been passed on to the team members, they are very happy to have been able to meet your expectations. On behalf of our entire staff at Best Western Merrion Amritsar, we thank you and hope to see you again soon! Best Regards, Sanjay Talwar 9216773802

"Amazing breakfast"

5
User 07/09/2022

My visit to best Western merrion was amazing. The breakfast buffet was really good. I enjoyed the food and service was also good. Staff was very polite. I'm health conscious person and there was variety of healthy food too. Staff members Muskan, deepak, amandeep, diksha are really hepfull. Chef joshi, chef vishnu, mr vijay एंड mr darshan are good at their work

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest, Greetings from the Holy City of Amritsar! We thank you for sharing your feedback, as we are extremely pleased to note that you enjoyed our services at the hotel. Your kind appreciation has been passed on to the team members, they are very happy to have been able to meet your expectations. On behalf of our entire staff at Best Western Merrion Amritsar, we thank you and hope to see you again soon! Best Regards, Sanjay Talwar 9216773802

"Amazing Breakfast"

5
User 06/09/2022

My visit to best western merrion Amritsar was really good. Breakfast was delicious and amazing. A huge variety of dishes. I loved my omlete which was customized according to me. Staff is very polite. MrDarshan, Muskan Deepak Abhishek Amandeep diksha all were amazing

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest, Greetings from the Holy City of Amritsar! We thank you for sharing your feedback, as we are extremely pleased to note that you enjoyed our services at the hotel. Your kind appreciation has been passed on to the team members, they are very happy to have been able to meet your expectations. On behalf of our entire staff at Best Western Merrion Amritsar, we thank you and hope to see you again soon! Best Regards, Sanjay Talwar 9216773802

"Best best marrion"

5
User 06/09/2022

As we often stay in this hotel since from 2014 hospitality service and food is excellent staff is also good .They ensure of amenities and cleanliness before delivering room every time I got call from hotel side to confirm check in time they are responsible.

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest, Greetings from the Holy City of Amritsar! We thank you for sharing your feedback, as we are extremely pleased to note that you enjoyed our services at the hotel. Your kind appreciation has been passed on to the team members, they are very happy to have been able to meet your expectations. On behalf of our entire staff at Best Western Merrion Amritsar, we thank you and hope to see you again soon! Best Regards, Sanjay Talwar 9216773802

"sepical thanks to front office"

5
User 24/08/2022

All the staff of front office is very nice and polite. Sepical thanks to Arunpreet who help us lot to guide the Amritsar place's for. He allow us to give late checkout as we have old age mother and small child with us. He is very kind and helpful. Very thank you to best western hotel to make our stay comfortable.

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest, Greetings from the Holy City of Amritsar! We thank you for sharing your feedback, as we are extremely pleased to note that you enjoyed our services at the hotel. Your kind appreciation has been passed on to the team members, they are very happy to have been able to meet your expectations. On behalf of our entire staff at Best Western Merrion Amritsar, we thank you and hope to see you again soon! Best Regards, Sanjay Talwar 9216773802

"Wonderful stay"

5
User 24/08/2022

I stay with my family at this hotel . All the staff was very good and professional especially the Front Office staff Mr. Arunpreet. He was very humble and talk with the guest very politely. He even provide us specil amenities like fruits basket and chocolates in our room . I feel very comfortable to stay in the hotel. I will must visit again .

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest, Greetings from the Holy City of Amritsar! We thank you for sharing your feedback, as we are extremely pleased to note that you enjoyed our services at the hotel. Your kind appreciation has been passed on to the team members, they are very happy to have been able to meet your expectations. On behalf of our entire staff at Best Western Merrion Amritsar, we thank you and hope to see you again soon! Best Regards, Sanjay Talwar 9216773802

"Breakfast"

5
User 24/08/2022

Had a great breakfast at best western, Amritsar. It was a good experience. Food was really good and service too. The staff was really amazing. There was live tea stall. Ambience was also good. The breakfast included bakery, northern cuisine and southern cuisine with fresh juices and shakes. Overall, I would say it was a good experience. Thanku deepak, muskan,abhishek,diksha and amandeep for welcoming experience. Mr. Vijay and Mr. Darshan were great supervisor taking care of each and every guest.

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest, Greetings from the Holy City of Amritsar! We thank you for sharing your feedback, as we are extremely pleased to note that you enjoyed our services at the hotel. Your kind appreciation has been passed on to the team members, they are very happy to have been able to meet your expectations. On behalf of our entire staff at Best Western Merrion Amritsar, we thank you and hope to see you again soon! Best Regards, Sanjay Talwar 9216773802

"Great breakfast"

5
User 24/08/2022

The breakfast is really good with great variety.i really enjoyed the live tea stall the chef is really good with his skills the buffet was not bounded at all.it included both north and south indian cuisine.Chef Joshi was really helpful in letting us know the recipes.The supervisor over there Mr Vijay and Mr.Darshan was really good in providing sevice Enjoyed a lot.

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest, Greetings from the Holy City of Amritsar! We thank you for sharing your feedback, as we are extremely pleased to note that you enjoyed our services at the hotel. Your kind appreciation has been passed on to the team members, they are very happy to have been able to meet your expectations. On behalf of our entire staff at Best Western Merrion Amritsar, we thank you and hope to see you again soon! Best Regards, Sanjay Talwar 9216773802

"Top service of soho"

5
User 24/08/2022

Appreciated service and food at soho we did enjoy here everything we love this place every kind of family and friends must visit this place to thanks to restaurant manager mr fazil and thier team sahid pushplata really doing so great job

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest, Greetings from the Holy City of Amritsar! We thank you for sharing your feedback, as we are extremely pleased to note that you enjoyed our services at the hotel. Your kind appreciation has been passed on to the team members, they are very happy to have been able to meet your expectations. On behalf of our entire staff at Best Western Merrion Amritsar, we thank you and hope to see you again soon! Best Regards, Sanjay Talwar 9216773802

"Breakfast"

5
User 19/08/2022

Breakfast was very amazing it includes both South Indian and North Indian quizine. The ambience was really good. Staff was very helpful rooms were spacious thankyou Mr Tarsem , Mr Darshan for making our visit incredible. Muskan,Deepak,Amandeep and Abhishek were really helpful.

"Breakfast"

5
User 18/08/2022

Awesome Staff & Awesome food & Shakes are very good Dosa Chesse omelet is superb Cold coffe with ice cream is awesome cleanness of the restaurant is very good food quality is very very good. Overall experience is very good

"Breakfast best western marrion"

5
User 18/08/2022

A excellent feel to breakfast it was amazing experience ambience was also good staff was great just like a family excellent food and service breakfast is good variety of food choices the staff was very humble and supportive ..Thanku MR TARSEM and all team is very well ...Deepak and muskan ...we will visit again ...

"Breakfast best western"

5
Global30689656248, Amritsar, India 18/08/2022

Food and services be really had moments with family and excellent service amazing food always at breakfast team is well trained professionals and well behaved here staff are really humble and supportive Spl Thanks Mr Tarsem .....All team dining very well darshan ..muinesh ...Gourav ..

"So Excellent soho service"

5
User 17/08/2022

Wonderfull time tht we had at soho with our friends it was really so great Service and good food of soho and wounderfull place for dining and enjoying celebration here special thanks to restaurent manager Mr Fazil given nice hospitality and his team Anil Vishnu all doing great job

"surely visit again"

5
saberrrre, World 12/08/2022

i was there with my friends for two days and the stay was very comfortable. arunpreet and kartik was very nice and they arranged packed breakfast for us, early in the morning. recommend everyone........

"Nice stay"

5
User 12/08/2022

It was my first visit to any best western property and it was very good. I was not aware of locality so arunpreet and satinderbir helped me alot. Rooms were very neat and clean .I will definitely recommend everyone.

"Excellent stay"

5
User 12/08/2022

Everything was very nice.i came early and I got early check in hassle free. Arunpreet and Harpreet made my stay extremely nice as they both were very helpful. The room was also assigned with great view

"Wonderfull stay"

5
User 12/08/2022

My stay at the hotel was very good. I came with my friend first time to this hotel and it was very wonderful stay . All the staff was very polite and humble especially the person from front office Mr. kartik. He was very polite and soft spoken with all the guests . I really enjoy my stay and i will must visit again.

"Beautiful hotel nice stay"

5
User 25/07/2022

I stay there for my honeymoon. Room well decorated with rose and balloon. Breakfast served in room on request. Front office was so helpful and nice. Special thanks to Mr. Harpreet and housekeeping team for making my room more beautiful. Thanks a lot.

"Family. Couple"

5
User 23/07/2022

we are enjoy your hotel all time, One of the best hotel in Ranjeet Avenue area in the affordable charges. It was the best stay at Best Western Merrion Amritsar. The hotel room was very comfortable, clean and hygienicit was a pleasant experience staying here. We are very thankful to Harpreet Singh Sandhu, We come to the hotel many times, whenever we have to have a party like a birthday party with a friend, Harpreet sir have organized the room decoration very beautiful. All the staff are very knowledgeable. Thank you

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Harpreet Singh Sandhu 92167-73801

"Trip To Marrion"

4
User 22/07/2022

It was nice stay...Good & cooperative staff...Worthy stay in Amritsar.. Quality of food is good... Clean Rooms & services provided on single call... It's my 2nd time when I stay here & fortunately stay in the same room in which stayed last time..

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Sanjay Talwar 9216773802

"Excellent stay"

5
User 16/07/2022

I visited first time in Best Western merrion and I have a very excellent experience over there. My stay was very comfortable and I got a very best deal. The staff was very cooperative with me. They took me to room with in seconds I have never got this kind of hospitality anywhere. They also helped me to visit local markets. Especifically harmandeep singh, I would say that the front office staff is very helpful I would prefer to visit there again.

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Sanjay Talwar 9216773802

"Excellent breakfast"

5
User 15/07/2022

had great hospitality in hotel best western marrion .. the location of this hotel is very good excellent service provide by staff breakfast was excellent Specialy tea counter great specialy thanks Mr. Vijay pushplata Hardeep Deepak muskaan thankyou all

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Sanjay Talwar 9216773802

"Very touchy staff......"

3
Gill-Singhji, Amritsar, India 08/07/2022

I was there so many times for dine and Stay. Rooms were ok and food is awesome in term of taste and quality. excellent service by Restaurant staff. but i want to share that i always been there once in a week at roof top Restaurant with my friends and i always observed that your staff at roof top is very touchy and tried to be frank and familiar with us not a single time, i am sharing this thing coz no one is coming there for your staff all will there for have a good time with own circle... so plz instruct your staff for do not that much familiar and touchy specially with teen agers coz that look something else everybody whos coming there is not interested to entertain your staff. plz maintain gap between customer and staff specially at the time of dinner at roof top. rest everything is amazing about the property.

"Soho excllent service"

5
User 05/07/2022

Team is well trained professionals and well behaved quality of food is one of the best in Amritsar soho is highly maintained. And very haygine Properply flowing the time I would like the visti again specially thx mr tarsem shaid. Pushplata

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Sanjay Talwar 9216773802

"Soho best western marrion"

5
User 05/07/2022

It's amazing experience at soho .. everyone staff smiling face and nice hospitality.. we are really had awesome moments with my friends and top service at soho... food was delicious..mr tarsem krishna, Akhilesh, pushplata all team doing well

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Sanjay Talwar 9216773802

"Breakfast good"

5
User 04/07/2022

Foods are excellent as well as all the working staff and their hospitality are also well and excellent. Specially Gurmit, subhash, and Karan. We will definitely take your hospitality in my next trip also

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Sanjay Talwar 9216773802

"Best western soho"

5
Connector238170, Amritsar, India 04/07/2022

Best place for dining at soho bar reastaurent we enjoyed a lot it was really great experience excellent service and food thanks Mr Tarsem guide every thing rea grading food and all thing and all team pushplata and Akash Akhilesh all team doing well

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Sanjay Talwar 9216773802

"Best western merrion Soho"

5
User 30/06/2022

Excellent service and good ambience A perfect place for dining We are enjoy your hotel all time Thanku for the great service and excellent hospitality specially thanks for Soho team manager Mr vijay team members tarsim anil sahid akhilesh Vishnu thay all ar great

"Good experience"

5
Yashyma, Mohali, India 30/06/2022

Pleasant stay in best western. Very nice service and the food served good quality and in very hosipitable environment. Would like to visit again. Enjoyed the services and wish them to continue . Thx gurmeet karna subhash akhilesh muskan Deepak.. visit again best western merrion!!!!

"Excellent hotel!!!!"

5
User 29/06/2022

Food quality is good and service is excellent. Gurmeet ,suhas, Muskan helpful staff with instant service availability Luxurious room Lavish room Housekeeping service is good. Lots of varities of food given in breakfast.

"Experience good!!!"

5
User 29/06/2022

The room and all staff especially the food service is awesome I strongly recommend this place when you visit amritsar although I was on very short visit but I don't missthe homely environment and excellent food service with hygienic very friendly staff ms/GURMIT AND SUBHASH VINOD JOSHI AKHLIESH !!!!!

"Best western merrion great service"

5
User 29/06/2022

Wonderful time we spent at soho it was great food and service here also can celebrate small function here at soho must visit place for dining and for enjoy Such a nice and humble staff here specifically Thanks To Mr Fazil guide us everything and team mr tarsem, anil, pusplata

"Excellent experience!!!"

5
User 24/06/2022

Superb food with good ambiance,,delicious food,enjoyable visit "'staff was very humble sapicly thanks Mr vijay and Darshan, subhash the are very corporate...!!!! All excellent visit again best Western meerrion amritsar;!!!!

"Dinner the one restaurant"

5
User 24/06/2022

My experience was very good. Food was very tasty. The staff who had guided us for the dishes according to our choice, was very familier. Specially mrs gurmeet and Mr darshan ....guided us very good. We enjoyed a lot.

"Excellent service"

5
User 24/06/2022

Satying at this awesome place with my friends corner room at each floor with all glass walls are really nice and staff very helpful and humble specially thanks to Mr subash and mr vinod and breakfast is very good

"soho best place"

5
User 24/06/2022

everyone must visit this place soho we really enjoyed alot here it was excellent service and food recommended place to everyone We really appreciate the staff v supportive And restaurant manager mr fazil guide us regarding soho and team doing well anil,pusplata

"Best western merion best service"

5
User 24/06/2022

Had amazing evening here we really enjoyed alot we got top service and food at soho staff are v coprative and helping also we can celebrate small gatherings function so beautiful place specially thanks to Mr fazil guide us nicely and Team serve v well anil akhilesh

"Best Hotel In Amritsar"

5
User 27/05/2022

We were staying in royal suit room with my family. Room was very spacious, staff co-ordination was excellent, from front office Mr.kartik was well known about Amritsar, he helped us in visit fo r local area & famous places of Amritsar. We must visit again.

"Excellent stay"

5
User 25/05/2022

Everything was very nice……specially front office staff……MR. Kartik was very helpful…… he even assisted me with locality …….. food was also very good….. their concierge facility is also very good…….recommended

"Good experience"

5
User 25/05/2022

Great ambience. Good location in Ranjit avenue. Beautiful clean room with lots of space. Food at this place, especially the Sizzler is good too. Would recommend to fellow travellers to stay in this hotel.

"Hotel Best Western Amritsar"

5
User 24/05/2022

Best Location,Amenities, Neet & Clean Rooms, Best Food Quality & Excellent services provided by team Best Western- Amritsar. Specially thanks to Mr Ravi of front line team to provide the best service ever.

"Sunil Aggarwal"

5
User 24/05/2022

Everything excellent. Staff is very friendly. Breakfast superb. Specially tea counter 10/10. What ever you need will get in five minutes. I asked for early check in and late check out which was excellent

"Review- Hotel Best western Merrion, Asr"

5
User 20/05/2022

Homely stay at hotel. Since the staff is friendly and professional, every service is served provided grooming of the staff, quality of service or hygiene, they deserve appreciation. I'd like to see increased gym facilities, broader room space and convenient swimming pool hours. Closing comments- Cozy place to stay. Warm and calm environment of hotel relaxes your mind to be ready for next course of work.

"Soho roof top"

5
User 19/05/2022

Great hospitality Excellent function arrangements was to good menus planning with live Counter Tawa & grilled Live kitchen so nice Mr Trilok thakur Specially thank to you with your time it was great show. enjoying all my guests so happy definitely next time visiting here in BW at soho

"Enjoying holiday in best western merrion"

5
User 17/05/2022

An excellent stay in the hotel along with delicious food. A very good hospitality services, even at 3 am in the morning. Staff is very polite and always available for any kind of service. The overall stay in the hotel is memorable.

"Wonderful experience of stay"

5
User 17/05/2022

Stayed at best western merrion Amritsar few days back and had a wonderful experience of room stay and breakfast, thanks to Manager Mr Vijay, and staff hardeep, deepak for excellent services experience...

"Best Western Soho"

5
User 17/05/2022

Very nice place Soho in amritsar for enjoyment service is excellent and food is also amazing and Moctails fruit sangria always delicious so coprative staff And we are thank ful For Mr Tarsem and Mr sushil bar tender and vishnu All team I am very pleasered to be here .

"Birthday celebration"

5
User 13/05/2022

We are enjoy your hotel all time, specially we are enjoy birthday celebration Preparations were all good presented in safe & secure manner. best Western hotel is at good location near the market, rooms are specious. Outside view from room is awesome. Food was very delicious. knowledgeable staff. Definitely, we will come. Thank you

"Awsome trip."

5
pankajmiglani2022, Malout, India 13/05/2022

Very nice location to live. Best part of the hotel is located in a very good location. View from the room was awsome. Lot's of variety in breakfast and the restaurant is also very nice. Staff of the hotel is too good.

"Best western merrion"

5
User 13/05/2022

Excellent service and great ambience. A perfect place of an for night stay receptionist prerna and kartik was good at over job and i filte very good with the environment. I will definitely visit this place again

"Best western merrion"

5
User 13/05/2022

The property Best western merrion is very good property as i feel the staff members treat you very well and politely and you feel very Comfort specially the front office team Mr sanjay and Prerna were at reception . Over all my experience was great . Thank you

"Best western merrion"

5
User 12/05/2022

Recently I visited this hotel. And the property is very good looking and the staff is very good. I felt very good at the reception because of the girl prerna having a beautiful smile on her face and was very polite and helped me a lot. I felt very good and my stay was very good. Please visit this hotel.

"Soho excellent service best western merrion"

5
User 01/05/2022

Soho best place we really enjoy alot and we got here excellent service and food such awesome ambiance here Family friends can enjoy here and also can celebrate any small gatherings function in soho Really supportive Restaurant manager Mr fazil and mr Tarsem Pushplata and all team

"Best western merrion & soho"

5
User 01/05/2022

We enjoyed alot our dining at Soho such lovely place Everything excellent here food and service Mr Fazil Restaurant manager Guide us everything & Mr Tarsem provide nice hospitality... Thanks for everything ..we wil visit again Recommended place Soho

"Dr Kanchan Gandhi"

5
User 27/04/2022

I was on a work trip in the hot month of APR in Amritsar. I needed a comfortable, homely stay place after a day of field work in the heat. Best Western Merrion provided me a good stay. The room was comfortable, the staff cordial, the food was good. The staff was helpful in addressing my concerns during my stay of 6 nights. The location of the hotel is very favorable. Everything is very accessible from there.

"Best western merrion &service"

5
User 23/04/2022

Great hospitality good food and service nice arrangement best staff given service to my families We are so thankful to Mr Trilok thakur f&B manager best deals given to us Definitely we would like to visit again & We enjoy everything

"Soho excellent service best western marrion"

5
User 23/04/2022

soho best place for dining and celebrating any party really such a great experience we enjoy alot excellent service and food Special Thanks for coprative soho manager Mr Fazil and mr Tarsem and sahid and pushplata all team supportive Thanks for all things

"Review for management system"

5
User 23/04/2022

At the time of visiting we were surprised to see decorated room that is so amazing and authentic and special thanks to vikas sir always co-operate to us and thanks to Sanjay sir and buffet staff ms amanpreet and Anjali mam her breakfast serving is so good I share pic of room which is very well decorated and front desk harpreet sir good behaviour and almost I said all staff is good I vist again in this hotel special .i am sharing the pic of room

"Soho best food and service"

5
User 17/04/2022

Such a lovely place we love it' so awsome service and food plus ambiance we enjoy a lot everything everyone must visit here for dining and enjoy special thanks coptative and supportive soho manager mr Fazil and team mr Tarsem ,Sushil thanks for everything

"Hotel visiting experience"

5
User 12/04/2022

The rooms are so ventilated and clean and also so evade and hotel infrastructure is so good and attractive I always stay there whenver i come around there staff are fully vaccinated that's a big challenge in today pandemic and rooms are also sanitized and special thanks ro mr vikas sir who's behaviour is so impressed to me and he provides all best service which can be possible i.e buffy system or luggage caring system this leads to coridally visit again because his nature is so friendly .that's why I come again and also all staff good talking skills in front desk and cooperative .I specially recommended to this hotel to all of u who see my review

"Thank you"

5
User 07/04/2022

The entire team was fantastic and they were courteous Whole Front Office team was great specially the smart and tall manager The team was so efficient that all our requirements were looked after We are old couple but at every stage they made them feel very comfortable thank you once again

"Wonderful stay"

5
SMehta5, Ludhiana, India 07/04/2022

I booked room for my parents, the experience of their stay in hotel was amazing. They had a really comfortable stay. Special thanks to front office team to make the stay memorable. Will surely visit again.

"Wonderful stay"

5
gaurav s, New Delhi, India 07/04/2022

Very nice stay, enjoyed it, the rooms were also very clean Buffet breakfast was also very tasty, enjoyed eating food. thanks to the housekeeping incharge mr. vikash sharma who took care of us so much. very nice place to stay

"Best western merrion"

5
User 06/04/2022

Soho best place in Amritsar We enjoyed a lot with friends and family Excellent service and food so nice with beautiful place every one must visit this place We loved it We are Thankful for helping & coprative Mr Fazil and Tarsem , Anil Sahid , pushplata and all team such a excellent everything thank you

"Best western merrion"

5
User 04/04/2022

Very very beautiful place Soho for enjoy and for celebrating any party Excellent service and food We enjoy everything very much Soho staff very helpful and supportive Special thank you for Soho manager Mr fazil and team Sahid , Tarsem, Pushplata and all

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Sanjay Talwar 9216773802

"Housekeeping services"

5
User 31/03/2022

Housekeeping staff's services Commendable. Specially Mr Rohit Jatt' service was excellent. Everything like room service and housekeeping was good and bearing a very gentle behaviour Regards Tushar khajuria

"Comfortable stay"

5
User 31/03/2022

My stay at Best western was very comfortable…the staff was really courteous…there was a lot of variety to choose from in breakfast….special thanks to Anjali, Mandeep and Mr.Subhash for taking good care of us.

"Excellent customer service"

5
User 31/03/2022

Great service by the staff, very hospitable and carrying and specially i would mentioned about Mr Sanjay Talwar (Front Desk Manager) he went way beyond to serve us and i would recommend this property to all my friends and family.

"Feel like a five-star"

5
User 30/03/2022

I am always stay there with my family. And the hotel was awesome. Services is quick and room are well need and clean. Thanks to front office staff for late checkout. Kindly contact to duty manager if you need any help in the hotel.

"Awesome stay with friend"

5
User 30/03/2022

I stayed in the hotel with my friends. Very nice hotel. Service was very quick and view of the room is beautiful. Special thanks to Mr. Sanjay Talwar and front office team to make my stay so comfortable and nice. I suggest to everyone stay in this hotel once a life for beautiful stay.

"Excellent Services by Mr Rahul Thakur,Awesome Food, A Fantastic Stay at Best Western Merrian Amritsar"

5
User 16/03/2022

Not just a must visit place to eat, a highly recommended place to stay in Amritsar. Rooms are spacious, washrooms are clean , hygiene is maintained across the property. Food tastes awesome since high quality raw material used to prepare the same. Mocktails/Cocktails are something u won't be able to settle on just 1. Best Wishes to Merrian Best Western Team and I hope they continue with this legacy forever.

"Soho best service & place"

5
User 16/03/2022

Most lovely visiting places in amritsar soho food and is really good and service is excellent by all the nice team definitely would like to visit again very soon and also recommended place for people for Friends and family and all Thank you Mr Fazil Managing such beautiful place and team Tarsem& sahid for good service

"Great experience."

5
User 15/03/2022

Hotel was very nice staff was very lovely and helpful and made us fell so comfortable. We enjoying having breakfast buffet location was very nice. And definitely styting best western Amritsar.. Thanks morning breakfast team subhash Anjali hardeep suraj akhilesh... Visit again..

"Excellent hotel"

5
Mandar B, Pune, India 14/03/2022

Stayed here for two nights, fully satisfied, superb ambience and lounge, check in fast and courteous, room on 4th floor,road view from big glass window, room spacious toilet clean and neat,master bed superb ,complimentary buffet breakfast icing on the cake,tasty,wide variety,with live counter,courteous service from staff,will surely recommend .

"Great hospitality and beautiful decor."

5
User 04/03/2022

Was there for a wedding and the venue was decorated beautifully and services were really good. Room was very clean and hygienic. Food was really good as well. Would definitely consider visiting again.

"Most comfortable Stay"

5
User 04/03/2022

Had an amazing time and wonderful hospitality experience from Sanjay & team. Will be visiting super soon for another wedding in Amritsar. The club sandwich are also amazing and overall food is good quality.

"Great Place and a quick service."

5
User 25/02/2022

Quick service , no delays. They understand very well what the customer wants. People on the reception are well trained as well. Compared to the properties around this is much better and worth it. Nice experience.

"Amazing experience & Hospitality at Best Western!"

5
User 21/02/2022

Had a wonderful experience & superb hospitality from Mr. Sanjay & Mr. Arun. Would be recommending for further buy outs for wedding or my company's coorporate events. Rooms were quicky clean and capuccino was a big hit.

"One of the best hotels in amritsar!"

5
User 20/02/2022

We had a pleasant stay at Best western Merrion hotel. Ambience of hotel is very good. Rooms are quite spacious & clean. Staff of the hotel is very friendly. A special mention for Arunpreet Singh who helped with booking at short notice and provided customised options. Breakfast was decent and had both Punjabi and South Indian options. Food was well-prepared and fresh. Location of the hotel is excellent, only 5 min drive from the railway station and 15 min from the golden temple complex. We had a chance to try the rooftop restaurant Soho n it was nice experience. Food was very tasty and the restaurant ambience was great.

"Great experience!!"

5
User 16/02/2022

great Room Excellent hotel, great property and staff.. Lots Of options for breakfast enjoyed a lot.... Definitely recommend staying here if in Amritsar really loved in best western merrion. Spiceal thanks Mr subhash akhilesh mandeep Anjali...relly loved it....

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Sanjay Talwar 9216773802

"Good for couples"

5
User 14/02/2022

room are nice and clean and most importantly hygienic you can plan to vist it without any doubt Vikas sharma Ravinder Singh You can find them they will help you with anything Had a nice stay Good staff and nice place

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Sanjay Talwar 9216773802

"food"

5
User 09/02/2022

We are staying with family here in hotel last three days back also here in roof Top small party arrangements was very comfortable FNB director Trilok Thakur is very great arrangement was memu planning and services all the things was very helpful really we will miss definitely we will vist again very soon

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Sanjay Talwar 9216773802

"Room stay"

5
User 09/02/2022

We attended a marriage party in the hotel,firstly our stay is very much comfortable & quality of the food is awesome. Also we met with mr Tirlok the f&b manager the way he attended us is awesome. Area of the pool side is very well maintained. Room standards are quite high

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Sanjay Talwar 9216773802

"Excellent hotel,, great staff"

5
User 07/02/2022

Excellent hotel, great property and staff.. Lots Of options for breakfast enjoyed a lot.... Definitely recommend staying here if in Amritsar really loved in best western merrion...thanks subhash akhilesh mandeep Anjali.....

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Sanjay Talwar 9216773802

"Very good hotel"

5
User 03/02/2022

“Hotel was very nice, staff were lovely and helpful and made us feel so comfortable, we enjoyed having breakfast food , location is good! would definitely recommend staying here.subhash , Anjali,Mandeep Kaur, akhilesh, Deepak .all are very helpful and provide good service

"Food and services"

5
User 03/02/2022

Great hospitality, excellent food and services nice experience definitely we will come again.mr SUBASH given brakfst time good services with his team members also so good. I was Oder sizzling presentation was good

"Stay at best western Amritsar"

5
User 03/02/2022

It was really good. It felt like home. There I met harpreet at reception. He dealed very nicely. Overall it was great experience. I will surely visit it again. I will give it 5 overall stars for staff.

"Courteous staff and happy stay"

5
User 28/01/2022

We stayed for a night and Felt like Royalty A 5 star experience!!!! Every aspect of the hotel, the ambiance, the setting, the service, etc. was perfection. We especially appreciated the custom food the chefs carefully prepared to meet our dietary requirements. Our server Mr. Subash was wonderful with careful attention to detail to make our stay special. Every employee did their job with pleasure and great service. Thank you to all who made our stay special.

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Sanjay Talwar 9216773802

"soho awesome service"

5
User 28/01/2022

most lovely place soho in amritsar for dining and for enjoyment. so coprative staff and We are thankful For Mr Fazil and Tarsem and akhileh and all .. again i am very pleasered to be here. Stay Healthy and Stay Safe extream thanks to mr. Fazil for everything.

Best Western Merrion, Guest Services / Front Office at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Sanjay Talwar 9216773802

"Awesome west Western Amritsar..."

5
User 28/01/2022

I had an excellent stay over here if you stay at West Western Amritsar was amazing even better was the hospitality at theri resturant. The ambiance was very welcoming and charming. The staff is extremely knowledgeable and make great recommendation. Definitely fine dining highly recommended. Must visit place!!! Beautiful ambiance... loved it!!! Special thanks to Mr. Subhash took a great care of our food and preferences. Thanks to whole team Mandeep, Anjali,Hardeep for your sweet talk and polite nature. Will sure visit again.

"Great service"

5
User 27/01/2022

Great service by Mr.vikas Love to visit again shortly. Ambience was also good. everything was very nice thankyou team would like to see you again in couple of days.All staf was cooperative.Highly recommended.

"Perfect stay"

5
User 27/01/2022

Mr.Vikas was very cooperative and friendly. Really glad that i made my plans for here. Whole support staff is good. The hotel is clean and follows all the protocols. Felt good here in the room too. Will visit again.

"Worst experience and worst food"

1
User 27/01/2022

I booked for my cousin and his wife as their weeding present because I was stuck abroad couldn't able to come for his wedding. They faced very bad experience in this hotel. Whole night disturbance by staff and found a hair in their food. They still charged them for food with this excuse that they replaced. Not recommend to anyone at all. Please choose something better and save your money from this disappointment. No need to pay them a-lot of money and face these type if things.

"Exllent services at soho best western marrion"

5
User 21/01/2022

Such a beautiful place for visiting with good food and excellent service And so helping And supportive mr Fazil and did great service tarsem and team most awesome places soho for dining in Amritsar i would recommend to everyone we loved this place

"Really nice stay"

5
User 13/01/2022

It was really a very nice stay, overall perfect. They are very cooperative and helpful. Specially Mr Snajay is available every time to make your experience best and memorable. Overall staff members are perfect in their assigned profiles. Food is also delicious.

Best Western Merrion, General Manager at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Sanjay Talwar 9216773802

"Excellent Hospitality"

5
User 13/01/2022

I have visit over there it was a great experience with this hotel services, staff is very helpful and polite specially Mr Sanjay ji who make our stay very comfortable, we enjoyed a lot with our family thank you for a great Hospitality ,

Best Western Merrion, General Manager at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Sanjay Talwar 9216773802

"Awesome stay. Very professional staff."

5
User 13/01/2022

I have been there in last month. Very dedicated and professional staff. Specially Mr. Sanjay Talwar, he was passionate towards his work, so helpfull. Keep it up Mr. Talwar. Would love to visit again. Kudos to Team.

Best Western Merrion, General Manager at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Sanjay Talwar 9216773802

"RDM Mr. Sanjay talwar behavior is nice"

5
User 12/01/2022

Very good experience in suite room very good service Mr sanjay talwar room division manager of the hotel and his team very polite his behavior. We have enjoy lots. Room was also neat and clean fully centrally heated.

Best Western Merrion, General Manager at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Sanjay Talwar 9216773802

"Soho excellent service"

5
User 11/01/2022

Soho such a awesome places for visiting and dining with family and friends...so beautifull ambience at Soho Great & Supportive Staffs Mr Fazil and Tarsem & all team managing perfectly this places and doing such a great services and so nice food ...i would recommend to all please visit this place... for enjoyment

Best Western Merrion, General Manager at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Sanjay Talwar 9216773802

"Official work"

5
User 05/01/2022

I would like to express my thanks and appreciation for the service and care. My stay was for 15 days and I wanted it to be perfect. Special thanks to Mr. Hardeep and Mr. Kartik for the quality of service provided by you, I sincerely appreciate your efficiency. They were beyond exceptional and helpful throughout my stay The rooms were very clean and comfortable.

Best Western Merrion, General Manager at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Sanjay Talwar 9216773802

"Happy Time"

5
User 05/01/2022

I stayed there with my family. We had a great time and a comfortable stay. Staff is also very good but i would specifically mention about Mr Sanjay Talwar here as he helped us with everything we need. He is really a great personality full of politeness and humble attitude. Thanks for the lovely stay

Best Western Merrion, General Manager at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Sanjay Talwar 9216773802

"Excellent Hospitality"

5
SMehta5, Ludhiana, India 05/01/2022

I must say that the ambience of hotel is great and the staff is also very humble and cooperative. My stay was great. Food is also very delicious. Also i want to add that Mr Sanjay Talwar at Front Office carries a great character and personality. He provided awesome hospitable treatment. He is the person with responsibility. I have also visited before to this hotel but this time I really enjoyed and would surely like to have my stay at Best Western Merrion in future

Best Western Merrion, General Manager at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Sanjay Talwar 9216773802

"Great time"

5
User 02/01/2022

I was coming with my family for dinner it was amazing time soho team provide excellent service tobus specially thanks for manager Gaurav patial and his team they provide hospitality out of the world. We did lots of function but this time such a wonderful experience.

Best Western Merrion, General Manager at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Sanjay Talwar 9216773802

"Nice Hospitality"

4
User 29/12/2021

Very good food and nice staff specially Gourav Rajpoot whatever we ordered in breakfast he provides us in no time. Specially thanks to the cleaning staff because we forgot some goods in room but they returned us after checkout

"Wonderful time"

5
User 28/12/2021

Tasty food! And brilliant service Staff was also brilliant manager Gaurav patial was provided sevivce out of the world and his team! I m stay was asome food quality is also good and excellent service!

"Solapur family staying in Western"

5
User 22/12/2021

Nice hotel and Good Quantal food, service and staff mr Gourav , pravin all team give us special treatment We will visit again they made us our day today is my anniversary they celebrate like home i far away home but no feel like that! Thanx best western team!

"Soho service"

5
User 22/12/2021

Food was good, cooperative staff members, great ambiance- Fazil incharge of the restaurant and Tarsem was too very cooperative. Must visit place Soho I would like to recommend to other and I would like to visit again thanks for awesome service and food

"Great place"

4
User 22/12/2021

We stayed here for three nights. The room was extremely good and well maintained. Staff were courteous and well behaved. Restaurant was good. The staff specially Mr vikas Sharma looked after us so well that all of us would like to stay at this hotel whenever we visit Amritsar.

"Nice hotel"

5
Global03547982305, Amritsar District, India 21/12/2021

I feel staff was awesome I had a great stay twice ,housekeeping department is very quick and good. Housekeeping department has been great in assisting and providing service overall good hotel cleanliness wise also

"Great service soho"

5
User 21/12/2021

Gaurav and team (Aklesh, Tarsem and Rahul) provided great service. Great food, good music and ambiance. First time visiting and probably will come again the next time I am in Amritsar. Will highly recommend.

"Best Hospitality"

5
Dharam R, New Delhi, India 16/12/2021

Visited for official trip and this is the best budgeted hotel in Amritsar. Special thanks to Mr. Sanjay Talwar and Front Office Team. Staff are very courteous and professional. Breakfast was awesome and Room was also nice. Definitely I will visit again. Thanks for special care to all.

"Fabulous memories and stay"

5
User 16/12/2021

I visited with my management for a conference. Mr sanjay and Tirlok did a fantastic job during Booking and stay. food was excellent. Room was so neat and clean. Price was less as compared to other brans of Hotel's. Thank you

"Excellent hotel & Service"

5
VKV29, Amritsar, India 14/12/2021

Had visited property for dinner last month in Ranjit Avenue. Excellent food and customer service. Must visit their open rooftop bar with nice city view and music. Finally decided to take property round, Manager Mr Sanjay took us for full property round, they have nice rooms and banquets for party.

"Gurminder Preet Singh"

5
User 14/12/2021

I had a wonderful experience with trip advisor. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Specially At Front Office. They were is very helpful at every Moment when i dont know about city much. Thank you for makingourstay memorable one. I Will recommend to my colleagues!

"Had wonderful time!!"

5
User 12/11/2021

Hotel best western merrion Amritsar best hotel in Amritsar my stay was wonderful specially I mentioned Gaurav patial name he is the restaurant manager he has provided services out of the world and his team! Service was extremely excellent staffed is followed new normal of covid!well place to eat and drink and stay highly recommended!! We will definitely come back!!

"I am happy and will be coming back soon"

5
arushirathour007, New Delhi, India 05/11/2021

Thank you to the hotel manager to addressed issue so nicely and got the resolution in less then time was always available when ever needed and rest of the staff was also very good thank you for making my stay memorable and comfortable

"Comfortable stay"

5
User 10/10/2021

Came to Amritsar for some company work and stayed at this hotel for 2 days. The stay was amazing and comfortable. Helpful staff and big luxurious rooms. The food was good and the rooms were very neat and clean.

"Great Experience"

5
User 10/10/2021

I visited this hotel as a Business trip and overall it was a great experience. The Rooms are comfortable with proper facilities. Overall it was a great experience at the hotel and the staff was also polite.

"A very relaxing stay"

4
someonenitin, Gurugram (Gurgaon), India 29/09/2021

My overall stay at Best western was very relaxing and comfortable. The extended check out given really saved me from unnecessary hassles as the city was closed and I was departing later in the evening.

"review"

5
manveenkukreja_, Amritsar, India 22/07/2021

the stay was very comfortable. amazing food quality , and services were awesome too. just one thing, they should open the bar on rooftop next to pool. it was perfect stay will surely plan again. thanks to manpreet in front office. really sweet lady and polite. its good to see her smile everytime. great staff too. perfect visit ❤️

"Good stay"

4
User 09/04/2021

Nice hotel, nice location, cordial staff. Check in and check out was good. Food was served in room on time. Only that clearance did not happen . Decor of rooms was good and breakfast spread is good. It is value for money if your breakfast is included in the price

"Amazing Stay "

5
vinodmehta12, New Delhi, India 27/12/2020

This hotel is amazing . All the facilities were great . Starting from check in to check out everything is amazing . It's a well maintained place. Services are great . Breakfast buffet is also good . They can expand the breakfast menu but otherwise amazing experience

"Unbelievable Service"

5
Nirmalservey, Kalyan, India 28/10/2020

The staff was very approachable and helpful. The breakfast was good. They arranged for a taxi to pick us up from the airport and then back again at the end of our stay. The suite was very good with comfortable furniture and the bed was comfortable too. We would definitely stay here again.

"Excellent accommodation"

5
Rs47heuwh, Amritsar, India 05/06/2020

Very nice hotel. The trip was amazing and we had a lot of fun. The best part was the accommodation and hotel staff who treated us very well. The food was good and the rooms were very neat and clean. A very good xp. Overall

Best Western M, Front Office Manager at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Neha Kumar Nayyar 9216773802

"Good hotel with expensive room service"

4
shruti1219, Pune, India 13/03/2020

Stayed here for 2 days with family. The hotel amenities are great however i didn't like the fact that we were charged Rs1,000 for ordering plain rice with dal in room. This is super expensive by any standard.

"Courteous staff"

4
VeeW137, Rosemarkie, United Kingdom 08/12/2019

A short work trip to the friendly town of Amritsar. Room with a nice view, spacious bedroom and bathroom, laundry done promptly, delicious curry supper. Think i left my favourite slippers behind though?

Best Western M, Front Office Manager at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Neha Kumar Nayyar 9216773802

"Comfortable stay"

4
User 19/11/2019

We booked 2 rooms for a night so was not able to check out hotel completely. There were several parties going on but still the room service was very quick. We were on floor 3 and the moment we gave them a call within few minutes it was catered too. We highly appreciated the service.I do find that hotel parking is bit less which can be expanded.

Best Western M, Front Office Manager at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Neha Kumar Nayyar 9216773802

"Good stay in posh location"

4
himansh2019, New Delhi, India 17/11/2019

Stay is good with popular landmarks within 5 km radius. Helpful staff and spacious well designed rooms. Roof top pool, gym and open restaurant are a nice offering case you get this at a reasonable price. Can be further supplemented with kids play zone and better entertainment options though. Overall a good stay. Cheers

Best Western M, Front Office Manager at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Neha Kumar Nayyar 9216773802

"Not a Great place to be with when you are with Family"

3
chandan2015, Bengaluru, India 31/10/2019

Stayed with my family for two nights. Not a property to stay long for. Food is good, but service can be delayed when they have multiple parties going on. We had to wait for 45 minute on first night as other parties was on. However Serving staff was super quick and managed to keep us happy. Swimming pool is horrible, small as a Bath Tub. Very Dirty at times. Front end team needs to be trained on customer etiquette. Body language is not upto the mark and you don't feel welcomed at all. Breakfast is OK types but not the WOW ones.

Best Western M, Front Office Manager at Best Western Merrion, responded to this review
Dear Guest, Greetings from Best Western merrion!!! Thank you for sharing such a detailed review on Trip Advisor. Your time and feedback is precious to us. Whilst apologizing sincerely for the inconvenience caused at the time of your stay with us, we sincerely appreciate your patience and understanding. We have noted your feedback on all the area mentions by you and sincerely appreciate your feedback. Thank you once again and we look forward to the pleasure of your continued visits to our hotel. Warm Regards Neha Kumar Nayyar 9216773802

"Excellent"

5
User 25/10/2019

Good Location, Spacious parking, Courteous Staff, Fine dining, Soundless rooms, will prefer to stay here for my next visit, going for online booking for me this time was costly than what price hotel is offering during arrival

Best Western M, Front Office Manager at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Neha Kumar Nayyar 9216773802

"Fabulous Experience"

5
justmarigold, Yeovil, United Kingdom 07/10/2019

Stayed here for 4 nights at the end of a Mercury Grand Tour of North India. Extended our holiday by 2 nights and we were delighted to have chosen to do it here. Lovely hotel with comfortable rooms and delightful staff. Food and service from everyone excellent. The doorman particularly lovely. This hotel is next to a massive shopping mall that sold trad

Best Western M, Front Office Manager at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Neha Kumar Nayyar 9216773802

"FABULOUS STAY"

5
User 06/10/2019

Excellent Stay . room is well decorated and Cleanliness is outstanding. service in restaurant is good. It"s nice stay. welcoming of the Hotel is memorable. I damn sure that we will visit again. Swimming is safe and clean.

Best Western M, Front Office Manager at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Neha Kumar Nayyar 9216773802

"Great experience"

5
User 05/10/2019

Excellent stay and supportive staff. Must start in this hotel. Especially Amritsar, never disappointed me ever. Whenever I visit Amritsar I prefer this hotel. This time I went with family, we had a good time. Pool side resta- bar is really awesome. Great and quick service, humble staff and tasty food. Thanks

Best Western M, Front Office Manager at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Neha Kumar Nayyar 9216773802

"Stay and staff"

5
User 05/10/2019

Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice. Thanks for making our visit to Florence that much better.

Best Western M, Front Office Manager at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Neha Kumar Nayyar 9216773802

"Luxurious and wow experience.... BW Merrion."

5
User 12/09/2019

I stayed with family for two days. Got good memorable experience from this hotel. Reception was good and room is also clean and spacious. Met Sahjad GM of this hotel he maintained this hotels very nicely. I had dinner in rooftop restaurant, food was delicious. Restaurant staff was good and they are taking care of each guest. Will recommend this hotel always....

Best Western M, Front Office Manager at Best Western Merrion, responded to this review
Dear Guest Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Warm Regards Neha Kumar Nayyar 9216773802

"Excellent stay"

5
User 02/09/2019

amazingly surprised to see such a great hotel in this value.Neat,clean,well laid out rooms.courteous staff,probably far better than a few 5 stars too.great breakfast buffet.Good rooftop bar.Take breakfast buffet

Best Western M, Front Office Manager at Best Western Merrion, responded to this review
Dear Guest Thank you very much for staying with us and having taken the time to give us your excellent feedback. We are very glad that you liked our service. With pleasure we forward your motivating words to our staff. We are looking forward to welcoming you soon again. Warm Regards Neha Kumar Nayyar 9216773802

"excellent"

5
CSC123456, Pune, India 29/08/2019

Very neat & clean Washroom & entire hotel and polite helpful staff. The restaurant has variety of best quality food. The housekeeping was extremely well & on of the best hospitality services. my stay was comfortable.

Best Western M, Front Office Manager at Best Western Merrion, responded to this review
Dear Guest Thank you very much for staying with us and having taken the time to give us your excellent feedback. We are very glad that you liked our service. With pleasure we forward your motivating words to our staff. We are looking forward to welcoming you soon again. Warm Regards Neha Kumar Nayyar 9216773802

"Visit with my family and enjoying alot."

5
User 29/08/2019

I was traveling with my family. It was a very clean hotel and i would choose best western every time i travell to amirtsar .The restaurant has Verity of best quality food.The housekeeping was extremely well.it was a memorable and joy full at the best hotel in amirtsar, live musical performance.The breakfast was also decent having option of both veg& nonveg, cereals,a good section of bakery.it was a beautifully made property. They have roof top terrace with swimming pool.Golden temple is a short ride away from the hotel.we wish we can pay another visit to this city and stay at this particular hotel ...keep it up.

Best Western M, Front Office Manager at Best Western Merrion, responded to this review
Dear Guest Thank you very much for staying with us and having taken the time to give us your excellent feedback. We are very glad that you liked our service. With pleasure we forward your motivating words to our staff. We are looking forward to welcoming you soon again. Warm Regards Neha Kumar Nayyar 9216773802

"Bast hotel experience"

5
User 26/08/2019

Excellent service good food very clean hotel and washroom and rooms are clean and very spacious and having good view from window, helpful and cooperative staff. The restaurant has variety of best quality food.

Best Western M, Front Office Manager at Best Western Merrion, responded to this review
Dear Guest Greetings !!! Thank you for taking the time to tell us about your experience in Best Western Merrion Amritsar. We are delighted about your wonderful feedback and recommendation.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.With pleasure we forward your motivating words to our staff. We are looking forward to welcoming you soon again. Warm Regards Neha Kumar Nayyar 09216773802

"Mr. Kumar (Mumbai)"

5
User 26/08/2019

I was travelling with my family (my wife and my very small 8 months kid). It was memorable and joy full stay at The Best Western Hotel- Amritsar. I found- all the staffs were helpful, courteous, friendly and well trained. It was from beginning to end of our stay, I never felt that am out of my home. I specially like to extend my personal thank to the GM- Mr. Sahjad Alam, who made us to write the review. He was very helpful, not to us only. I have seen, he meets and takes feedback of the guests (Personalised service). I hope, we will see you soon team whenever we plan for Amritsar. I feel best hotel in Amritsar.

Best Western M, Front Office Manager at Best Western Merrion, responded to this review
Dear Guest Greetings !!! Thank you for taking the time to tell us about your experience in Best Western Merrion Amritsar. We are delighted about your wonderful feedback and recommendation.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.With pleasure we forward your motivating words to our staff. We are looking forward to welcoming you soon again. Warm Regards Neha Kumar Nayyar 09216773802

"Best Western - Best place to stay in Amritsar"

4
User 11/08/2019

Location is centralised located in amritsar Rooms are clean spacious, and having good view from window All aminities available in room as well as in bathroom Staff is courteous and services is fast. Restaurants menu is good and one portion size is more tha enough for two normal adults Breakfast is also decent however ,I feel options are limited but their is no issue about quality . Over all good place to stay

Best Western M, Front Office Manager at Best Western Merrion, responded to this review
Dear Guest Greetings !!! Thank you for taking the time to tell us about your experience in Best Western Marrion Amritsar. We are delighted about your wonderful feedback and recommendation.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.With pleasure we forward your motivating words to our staff. We are looking Forward to welcoming you soon again. Warm Regards Neha Kumar Nayyar 09216773802

"Best stay for the guest."

5
User 05/07/2019

Best hospitality experience. Very clean hotel and polite, helpful staff. The restaurant has variety of best quality food. The housekeeping was extremely well. The access to swimming pool was not clear to me.

Best Western M, Front Office Manager at Best Western Merrion, responded to this review
Dear Guest Greetings !!! Thank you for taking the time to tell us about your experience in Best Western Marrion Amritsar. We are delighted about your wonderful feedback and recommendation.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.With pleasure we forward your motivating words to our staff. We are looking Forward to welcoming you soon again. Warm Regards Neha Kumar Nayyar 09216773802

"Travel !"

5
Compass10396755940, Karnal, India 03/07/2019

It was a very clean hotel and I would choose best Western every time I travel to Amritsar! Cannot say enough good things about the staff and food itself was amazing at hotel restaurants - SOHO is my favorite!

Best Western M, Front Office Manager at Best Western Merrion, responded to this review
Dear Guest Greetings !!! Thank you for taking the time to tell us about your experience in Best Western Marrion Amritsar. We are delighted about your wonderful feedback and recommendation.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.With pleasure we forward your motivating words to our staff. We are looking Forward to welcoming you soon again. Warm Regards Neha Kumar Nayyar 09216773802

"Worth every penny spent"

5
User 22/06/2019

It was an awesome experience to stay here as everything was perfect. It was worth every penny spent. I will prefer to stay here one more time and would recommend the same to all. Highly recommended !!

Best Western M, Front Office Manager at Best Western Merrion, responded to this review
Dear Guest Greetings !!! Thank you for taking the time to tell us about your experience in Best Western Marrion Amritsar. We are delighted about your wonderful feedback and recommendation.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.With pleasure we forward your motivating words to our staff. We are looking Forward to welcoming you soon again. Warm Regards Neha Kumar Nayyar 09216773802

"Good hotel"

5
User 14/06/2019

Good ambience and good lobby And rooms are also good. Feels good to stay because good atmosphere. Location is also good. Resturant is good to see Food is also good All amineties under one roof and easy for comuunication for market. Inshort good .

GMBW_Merrion, Front Office Manager at Best Western Merrion, responded to this review
Dear Guest Greetings !!! Thank you for taking the time to tell us about your experience in Best Western Marrion Amritsar. We are delighted about your wonderful feedback and recommendation.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.With pleasure we forward your motivating words to our staff. We are looking Forward to welcoming you soon again. Warm Regards Neha Kumar Nayyar 09216773802

"Awesome stay"

5
User 12/05/2019

I visited Amritsar with my mother and brother. We had a lovely stay here. The room was good, food awesome. My mother needed a wheelchair which they provided us for the entire day. Very nice hospitality. Highly recommended! Aarvi and staff very helpful

GMBW_Merrion, Front Office Manager at Best Western Merrion, responded to this review
Dear Guest Greetings !!! Thank you for taking the time to tell us about your experience in Best Western Marrion Amritsar. We are delighted about your wonderful feedback and recommendation.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.With pleasure we forward your motivating words to our staff. We are looking Forward to welcoming you soon again. Warm Regards Neha Kumar Nayyar 09216773802

"Stay"

5
User 11/05/2019

My stay at the hotel was very pleasant and confortable. The breakfast variety was good and the food served was sumptuous. The rooms are of apt size and well equipped. The staff at the venue was helpful and friendly.

GMBW_Merrion, Front Office Manager at Best Western Merrion, responded to this review
Dear Guest Greetings !!! Thank you for taking the time to tell us about your experience in Best Western Marrion Amritsar. We are delighted about your wonderful feedback and recommendation.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.With pleasure we forward your motivating words to our staff. We are looking Forward to welcoming you soon again. Warm Regards Neha Kumar Nayyar 09216773802

"Decent Stay"

4
User 07/05/2019

This place is pretty much centrally located. Overall a decent stay. The front office staff is well informed, the rooms are nice up to the standards of best Western, the breakfast was also decent having options of both veg & non veg, cereals, a good section of bakery. It is a beautifully made property. My visit was a very comfortable one. Would surely recommend, for this price the hotel is a total value for money,above expectations.

GMBW_Merrion, Front Office Manager at Best Western Merrion, responded to this review
Dear Guest Greetings !!! Thank you for taking the time to tell us about your experience in Best Western Marrion Amritsar. We are delighted about your wonderful feedback and recommendation.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.With pleasure we forward your motivating words to our staff. We are looking Forward to welcoming you soon again. Warm Regards Neha Kumar Nayyar 09216773802

"Marrige last year 2018"

5
User 06/05/2019

Hotel is good well decorated.. Foodquality isosum and staff is very cooperative.. One the best hotel in amritsar. Food quality is just amazing. Flavours and each evrything is perfect nice to feel to hve such a great place

GMBW_Merrion, Front Office Manager at Best Western Merrion, responded to this review
Dear Guest Greetings !!! Thank you for taking the time to tell us about your experience in Best Western Marrion Amritsar. We are delighted about your wonderful feedback and recommendation.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.With pleasure we forward your motivating words to our staff. We are looking Forward to welcoming you soon again. Warm Regards Neha Kumar Nayyar 09216773802

"All is well"

5
User 26/04/2019

We stayed for one night at this hotel. Firstly I like to thank you for upgrading my room category. It was a nice clean and spacious room with all the standard working gadgets and facilities. The ambiance of the hotel was good, and the staff was humble. The food was good to taste, nice hotel with perfect amenities

"awosome front office staff"

5
User 20/04/2019

Review:- Best Western is awesome hotel in amritsar. I stayed there with my family. I enjoy a lot. Staff was so nice Sepically front office. Nice room with good view. Fast check-in and check-out. Aarvi and Harpreet in front office guide us a lot about amritsar.

"exellent"

5
User 20/04/2019

I was stay there in last week. Very happy to stay there. Very nice staff. Sepically Harpreet in front office help us a lot to make my stay comfortable and relax. Very nice person with well knowledge. Hope to visit again and suggest to everyone to go and stay there.

"Extremely Rude front office staff"

2
mckysoni, Gurugram (Gurgaon), India 17/04/2019

Very Poor Staff courtesy at front desk ., Front manager was so rude and discourteous ... even charged for ice served in room..., I asked him never had to pay for ice bucket but he rudely flatly refused to cancel the charge.

"Nice hotel with nice staff"

5
VHarshsingh, Ahmedabad, India 15/04/2019

Nice hotel with good hospitality. Staffs were very helpful Ms.Aarvi on front desk and team very co-operative. Tasty foods and good service. All with a smiling face along with their hospitality makes a home away home feel. Lovely stay and wish to come back again soon. Recommended to all... Thank you all

"Great stay"

5
User 14/04/2019

Amazing hotel , in the heart of amritsar city. Amazing staff specially Aarvi , very friendly .. definitely a must visit . Food is good too. Clean rooms , and the rooftop is a must visit as well. Just amazing

"Very bad food quality, unprofessional staff."

1
Road21539187395, Toronto, Canada 14/04/2019

Food doesn't have good taste. Unprofessional staff, Sad or Confused faces.Limited option in breakfast. Only Front desk staff is little professional rest of the staff either lacking experience in hotel industries or hired from some banket/Motel.

"Terrible"

1
aeaiz, Tel Aviv, Israel 10/04/2019

We had a terrible experience with the Best Western Merrion, and especially with Kartik, at the front desk. I sent an email outlining our experience, to the two email address listed for the hotel, and received no response. Would absolutely not reccomend staying. We had made a reservation for a twin room (with two beds) and sent a follow up email to confirm the availability of two beds. No one responded to the email. Upon arrival we were advised by Kartik no twin beds were available, despite our booking, and while they had seen our email, he hadnt bothered to respond. While attempting to get a refund or resolve the situation, Kartik was incredibly rude and unpleasant, and unhelpful. The biggest insult is that rather than help us while we were waiting, he proceeded to respond to our email, that he had ignored, while we were there, to give the appearance of competence. In the end, our credit card company issued a refund (without any help from the hotel).

"EXPERIENCE"

4
Nomad04999893241, New Delhi, India 08/04/2019

Very good experience. Easily reachable from any side of Amritsar. Very calm and quiet and lovely atmosphere. The entire staff of reception, restaurant and room attendants were very much cordial. Surroundings are very pleasant.

"Good Not Great"

3
foodmaniacs, Gurugram (Gurgaon), India 07/04/2019

Located in the newer side of Amritsar in Ranjeet Avenue which is outside the main old city. The rooms are not too big but decent in size. Service is just ok. We even noticed the dirty upholstery and even the pillow covers were all stained. No major issue as such ,but better options are ample in this area.

"Not a very pleasant stay"

2
User 05/04/2019

Used toiletries were kept in the washroom, shower was not functional. We took room with bath tub in the washroom but bubble bath gel was not available. Internet speed was very slow. Some itwms in the breakfast buffet were not cooked properly.

"Not too good not too bad..."

3
RAJEEV7868, Mumbai, India 31/03/2019

Hi At the end of our journey n final visit to Sri Harmandir Sahib ( Golden Temple ) before boarding our flight back to Mumbai we stayed at best western merrion whch is well located in a quiet place n easily accessible. Check in was smooth n v were alloted 2 rooms of whch 1 had a pungent smell so requested the reception guy to change the room but the other given was no better so they tried to compensate by giving us 50 % discount on food bill. Rooms were comparatively small n overall the hotel doesnt quiet justify a 4 star category hotel given to it , still the staff though small in numbers are very courteous & food tht v ordered was ok but yes the breakfast was good spread.. I wud rate the overall stay as 6.5 out of 10

"Memorable"

5
User 20/03/2019

Helpful staff of housekeeping,recept rec and restuarant took good care to ensure that my family and especially my parents were at ease and smallest concern were attended.kids loved the hotel rooms as they were well lit and spacious. Loved the parathas in restaurant.felt like home.

"Pleasant stay,nice location"

4
iti_94, jamshedpur 14/03/2019

we stayed here for two nights.The hotel is good but the room service staff are not very competent.they misunderstood many things and we are woken up at 11.30 one night for water when we have not asked for it.The food is good specially the breakfast is great better than many 5 star properties that i have stayed in.The taste of the food was really good and they changed the menus every day.The dinner was ok not much variety was there on MAP the same menu both evenings.They should care to provide some starters.overall good experience,smooth check in and check out and pick up and drop to airport was on time.while we checked out no one was sent to pick up our luggage which should not be the case.overall good experience

"Superb food"

5
_agnagra, Birmingham, United Kingdom 12/03/2019

On 18th of February we held a birthday party at this place, which was recommended by my nephew. They were brilliant, decorated the room and provided excellent service. On the whole it was quite reasonable plus the food was very delicious.

"Try it at amritsar"

5
User 03/03/2019

Think beyond Radisson Blu. It's a value for money. Somewhat better than park inn. Less than 30 minutes from airport, five star amenities in rooms, courteous staff, beautiful location. Try it and find it.

"Comfortable and courteous "

5
User 27/01/2019

First interaction at the reception was comforting enough to remove all doubts about the staff of the place . Helpful and courteous. Neat and clean surroundings and spotless , spacious rooms makes the stay even more stress free. Keep it up !!!

"Nice hotel and good food"

4
namneet m, Amritsar, India 23/01/2019

The hotel is located in Ranjit Avenue . Its a nice property to stay in. The staff is very cooperative. Being a localite, we have organised many family functions here. Food is always great here. They have roof top terrace with swimming pool.

GMBW_Merrion, General Manager at Best Western Merrion, responded to this review
Dear sir / madam Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. regards vandana kumar general Manager 76549

"Hospitality"

3
Passenger24765933462, New Delhi, India 23/01/2019

Staff is not corporative and friendly services are so late even on some normal thing's they are doing it so much late rooms are good but breakfast and other amenties are not up-to the mark they should keep their attitude aside

"Decent hotel"

3
sramesh_74, Bengaluru, India 03/01/2019

Spent 2 nights at this hotel. The location is good and the rooms are decent. Room service was slow and the breakfast menu was quite ordinary. Food lacked flavour. Golden temple is a short ride away from the hotel.

"Nice hotel good location"

4
BigPaul9967, Newport 01/01/2019

We stayed here for 2 nights whilst visiting the Golden Temple, Wagah Border and Jallianwalah Bagah. We arrived really late so check in was swift albeit couldn't have a card to the room as issues with the machine so collected in the morning. The room was spacious and clean. It was a little cold and therefore damp as I couldn't get the temperature up without having a noisy AC unit going. The breakfast was typical Indian fare but enough to make a reasonable meal and tea and toast. The restaurant was really nice, the drinks were expensive compared to Goa at 310INR for a Kingfisher beer as opposed to 120INR in Goa! Meal was excellent and good quality again there is 2 X 8% taxes to add to the meals so beware! Location is a distance away from the GT so is quiet and away from the manic chaotic nature of the city centre. Not a lot else around the hotel, we did have a pizza across the road at lunch time before going off to the Wagah Border rather than eating in the hotel. Plenty of water in the room for tea and coffee with a non-alcoholic mini bar in the room.

GMBW_Merrion, General Manager at Best Western Merrion, responded to this review
Dear Mr. Paul Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. But we are really sorry that during your sleep you have a noise in Ac unit which really disturb your sleep & discomfort & about the menu price we assure you whenever you plan your visit next time , you would be given 40 % discount on room reservation and 30% discount on food . hoping to see you soon at Best Western Merrion Amritsar . We all look forward to welcome you back in near future. sincerely yours vandana kumar general Manager 9216773817 .

"Nice location with easy access to city "

4
NavneetD358, Gurgaon District, India 01/01/2019

Stayed here in Jan 2018 on republic day weekend this place is located in posh Ranjeet Avenue which is outside hustle bustle of Amritsar city however had very good access to city and golden temple . Rooms are of standard quality nicely lit good for families.

"Extremely Pleasant and Comfortable Stay"

5
Saransukh P, Homestead, United States 30/12/2018

We stayed at this property beginning of this year. Could not get round to writing a review earlier on. We had a very comfortable stay, rooms were very clean, excellent breakfast. Live music in the evenings and excellent food in the restaurant. GM Lovelesh Sondhi and Aarvi at the front desk, excellent personalities, always willing to go extra mile in guiding/helping guests with their requirements. We had an enjoyable stay and strongly recommend this hotel. We wish we can pay another visit to this city and stay at this particular hotel., Keep it up.

"Staff is very polite. Breakfast spread was really nice.All tourist spots were nearby. One must visit Punjab war memorial"

5
gulshan322, Lagos, Nigeria 23/12/2018

Partition memorial was also nice.Ram tirath temple is added attraction.Staff was really polite and one can visit Mall Road, Lawrence road, Golden temple, Jallian wala bagh, Durgiana temple which are all at walking distance

"Pathetic Breakfast Menu"

2
Maps33992351625, Chandigarh, India 23/12/2018

Both variety and quality of breakfast was pathetic and not at all upto the standardsNot at all expected best western quality. Just took 2 bread pieces to satisfy hunger as many items were not consumable even

"Nice urban contemporary Hotel"

4
Pman1909, New Delhi, India 01/12/2018

The hotel located in Ranjeet avenue is near to the golden temple yet far from all the hustle bustle. Its well equipped, clean rooms and the room size is also good and at par with other chain hotels in that area, I may say better than the golder sarovar portico and cheaper.

GMBW_Merrion, General Manager at Best Western Merrion, responded to this review
Dear sir Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Regards vandana kumar

"Average"

3
Wan-Flies, Amritsar, India 23/11/2018

Decent enough to stay but location is a bit empty. 20 min max auto ride to golden temple and not far from airport. Its not the city but plenty of pubs n bar nearby. You can stay if u prefer to quite and discreet loc.

"Awesome experience"

5
User 20/11/2018

It was wonderful we chose this hotel,we enjoyed alot.nice service,very good staff,food very good. neat and clean room ,bathroom. Staff at Frontdesk was very friendly and professional. Will definitely recommend this hotel to my friends and family.

"Great experience"

5
User 17/11/2018

This was one of the best hotel I stayed in. The staff at the front desk, kartik was really friendly, professional and seemed to genuinely care. I truely made a right choice for my trip. The management and staff definitely went out of their way to make this a pleasent stay.

GMBW_Merrion, General Manager at Best Western Merrion, responded to this review
Dear sir / Madam Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. sincerely yours vandana kumar 9216773817

"Average is average"

1
User 11/11/2018

Average hotel,poor receptionist,We faced check im prob ..in a type of room dat is royal suite...Like we dnt have a feel that we bukd royal auiteWe got check in at 2.30pm...n we wer der at 12 n der are many rhings

GMBW_Merrion, General Manager at Best Western Merrion, responded to this review
Dear Sir / Madam Report response as inappropriate you for your feedback regarding your stay at our hotel it truly helps us serve you better. We deeply regret the inconvenience caused during your stay due to various services and quality related issue and assure you it is otherwise unlike the high standards of service we endeavor to maintain. We have also noted area to improve based on your feedback and assure you that we will work on the highlighted area with our team so that we can continue to improve our services and product. We look forward to welcoming you back once again. Thank you once again

""Wonderful ""

5
HMathur, Mumbai, India 30/10/2018

It was wonderful we choose this hotel,we enjoyed alot.we stay two days there. nice service,very good staff,food very good. neat and clean room ,bathroom . It was very relaxing and staff guide us for local scene.

"Family vacation made special"

5
Bokya13, Goa, India 28/10/2018

it was first vacation for my 2 years kids hotel took good care for my entire family good experience hotel and its entire staff gave us starting from security good size rooms for 2+2 family . very good spread of breakfast and restaurant ala card menu on expensive side .

"Kitty after ages"

5
Arunverma, India 28/10/2018

We fifteen couples visited this place today. Great ambience, great service, great tasty food. Really enjoyed. The location is in the Posh Ranjit Avenue. We all were served very tasty soups including hot and sour chicken soup and lemon coriander soup

GMBW_Merrion, General Manager at Best Western Merrion, responded to this review
Dear Mr. Arun Verma Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your party comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. sincerely yours vandana kumar

"Wonderful stay unforgettable "

5
User 20/10/2018

I had the opportunity to stay in best western merrion Amritsar on 20th Oct 2018. The quality of food service and ambience was awesome, this is my 2nd stay I will prefer to stay here again , special thanks to Mr. Dheeeaj heera and Mr. Lovelesh Sondhi who made my stay fabulous. Entire staff of the property is very humble and quarters. Thanks team best western for my wonderful stay keep it up god bless you all, see you soon.

"Stayed while visited Amritsar for Golden temple visit"

4
swadeep s, Bhiwadi, India 04/10/2018

Good hotel, close to Railway station ( pay 100-150 Rs max to travel in auto from Amritsar railway station to the hotel), Airport also close (10 KM). Nice location,clean and quite. Rooms good, nice staff, food OK.better to eat have lunch and dinner outside somewhere.I ended up paying more than the hotel is worth of by booking on yatra website.do check rates available on make my trip or other web sites. Overall good hotel.

GMBW_Merrion, General Manager at Best Western Merrion, responded to this review
Dear Mr Swadeep Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. sincerely yours

"Awesome stay"

5
mani100184, Mumbai, India 29/09/2018

The stay was excellent and very peaceful. No noise around the hotel. Courteous and polite staff. Good food.keep up the good work!........... location is very prime ,we had wonderful stay in this property. I definitely recommend to my friends and family,food is also delicious.

GMBW_Merrion, General Manager at Best Western Merrion, responded to this review
Dear sir / madam Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Sincerely, Vandana Kumar General Manager 9216773817

"Good choice "

4
amit s, New Delhi, India 18/09/2018

First time Stayed there for 3 nights, hotel is good, location is also very good, old property but rooms are clean and spacious, staff is very polite, food quality & taste is also fine, hotel is better than many similar ones in the city

GMBW_Merrion, General Manager at Best Western Merrion, responded to this review
Dear sir Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Thanks & Regards Vandana Kumar

"Perfect Deal"

5
Akhil S, New Delhi, India 08/09/2018

Starting from Check-in, rooms, services, ambiance, everything is perfectly great. Food is so delicious. Rooms are well maintained. Hotel staff is very polite and co-operative. Located approx. 3-4 kms from Golden Temple. Swimming pool on the roof top is another attraction fro this property. Wifi connectivity is good. The only concern is that there is only one lift which is so compact and operates very slow.

"Excellent wonderdulstay"

5
raminderlala, Amritsar, India 07/09/2018

we are staying with family at best western Merion amritsar,beautiful property ,excellent staff specially front desk team from booking till check out frontmanager Mr. lovelesh taken our booking our warm check every thing was very good . food is delicious and worth for price . our check in and check out is very smooth Ms. aarvi,Mr. harpreet bellboy ravi all are very helpful. rooms are very clean, breakfast is with full of variety. we enjoy lots at best western amritsar, we recommendto our relatives and friends. thanks team bestwestern Merion .

"Great Stay"

5
User 02/09/2018

One of the best hotels in Amritsar. ***** From service to the quality of the room,it was all perfect. Also thanks for the complimentary cake for celebrating my Birthday. Not only this,my room was also upgraded on one single request and provided me a Royal suite.

"Amazing Hospitality"

5
User 30/08/2018

The hotel location is very good, ample parking space. The staff is very polite and we have enjoyed the stay to the fullest. Dont forget to try their delicious food. The small pool at the roof rop is an added fun to our stay.

GMBW_Merrion, General Manager at Best Western Merrion, responded to this review
Dear sir / madam, Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Thanks & regards Vandana Kumar

"Not worth the price"

3
Kgdelhi, New Delhi, India 13/08/2018

I read the good record and decided to stay there with my family. But in my experience, this is an average hotel. The hotel ambience is good. But few basic features are lacking. The hotel has Central air-conditioning. The temperature of AC will reset to 17 degrees in the night on its own. My 2 year old was with me and he fell ill due to this. On the first day of our stay, water started dripping from the AC duct into my wife's plate while we were having breakfast. We calmly reported it to the the staff thinking that they are not aware of this. We choose a different seat the next day. We saw the lady sitting on the first day's seat complaining of the water dripping into her plate. This is not acceptable. There is not good coordination between the reception and house keeping. 2 hour time is not enough for them to get the room cleaned. The pool was full of mosquitos as 8 am Having said all this, I must say that few of the staff members are very nice and courteous. We forgot our I phone in lobby and the staff had honestly kept it secure till we returned. The breakfast is also very good and starts at sharp 7 am.

GMBW_Merrion, General Manager at Best Western Merrion, responded to this review
Dear Sir / Madam Report response as inappropriate you for your feedback regarding your stay at our hotel it truly helps us serve you better. We deeply regret the inconvenience caused during your stay due to various services and quality related issue. we are really surprised about the temperature of the air conditioned in room which was set to 17 degrees and no staff has intimated you to set the temprature as per your choice which air conditioned has an option for the same ,we are extremely sorry for the same. secondly ,about the driping of water from ac duct again the miscommunication & maintenance issue & could be resolved there only . we are extremely sorry on behalf of my team about your bad experience during your stay & we assure you it is otherwise unlike the high standards of service we endeavor to maintain. We have also noted area to improve based on your feedback and assure you that we will work on the highlighted area with our team so that we can continue to improve our services and product. we have looked the entire matter very seriously with our team We look forward to welcoming you back once again. Regards Vandana Kumar 9216773817

"Excellent hotel"

5
User 10/08/2018

Great services and friendly staff Thanks Best Western merrion for your services. Superb food clean rooms for vegetarians paneer malai and non vegetarian butter chicken and the stay is so peaceful not less than any 5star hotel it is my 2nd visit and would stay with them whenever I land to Amritsar

GMBW_Merrion, General Manager at Best Western Merrion, responded to this review
Dear Sir / Madam Greetings of the day Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. your apperication about our food & h.keeping is again the source of motivation and encouragement to our staff which really can boost up their moral more high . thank you once again We all look forward to welcome you back in near future. sincerely yours Vandana Kumar

"Basic but good"

4
Stephen M, Bristol, United Kingdom 06/08/2018

Visited in Feb on a month tour to India. Good basic rooms, food fine but problems on one night with inconsiderate guests partying next door. Is a bit out o0n a limb from main areas of interest but fine for a couple of nights. Large shopping complex next door Bar staff attentive-Nice to have a happy hour

GMBW_Merrion, General Manager at Best Western Merrion, responded to this review
Dear Sir / Madam Have a great day Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. The feedback regarding the party noise during your stay would be taken care in future for your comfortable & memorable stay We all look forward to welcome you back in near future. sincerely yours, vandana kumar

"Value for money"

4
Ravi K, Chandigarh, India 13/07/2018

Good hotel, nice rooms, decent staff. you ask for anything and they will make it available. The only concern is that swimming pool is hardly available in evening due to private parties, however this is their business so ok.

GMBW_Merrion, General Manager at Best Western Merrion, responded to this review
Dear sir / Madam Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence, we are really very sorry that you could not use our pool facility due to non availability . We all look forward to welcome you back in near future. sincerely yours, Vandana Kumar

"Very nice"

5
puneet371, Amritsar, India 10/07/2018

It was very good experience with this hotel, staff was good, food was tasty, rooms were clean, soft spoken staff, spacious parking, ac cooling was good, able to watch all channels on installed set up box,

GMBW_Merrion, General Manager at Best Western Merrion, responded to this review
Dear Sir / Madam Thank youou for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. sincerely yours. vandana kumar

"Banquet party"

5
User 22/06/2018

We had banquet party today . The food was assembly service was excellent the quality of hygiene was too good the behavior of staff from door man to the manager at front office desk was very polite and helpful. We wish the success to hotel.

Dheeraj h, Manager at Best Western Merrion, responded to this review
Dear Guest, Greetings of the day !! We appreciate knowing we could make your experience at Best Western Merrion Amritsar a happy one. Your compliments about the food and the service delight me and it gives me great pleasure to share it with the entire team who put in their efforts. The same has been especially shared with Chef and Front desk Team. Our endeavor at the hotel is to provide best-in-class service to our guests and we are glad to learn that we lived up to your expectations. We look forward to the pleasure of your continued parties and functions. Warm regards, Dheeraj Heera

"Horrible experience AVOID it"

1
rahul8300, New Delhi, India 14/06/2018

Theybhavevno concept of customer service. The pool was dirty, staff was rude. Management is non responsible. They have no idea what they promise is being delivered or not. I have never written down negative review for any one, but you can imagine how bad my experience would have been with them.

GMBW_Merrion, General Manager at Best Western Merrion, responded to this review
Dear Sir / Madam Report response as inappropriate you for your feedback regarding your stay at our hotel it truly helps us serve you better. We deeply regret the inconvenience caused during your stay due to various services and quality related issue and assure you it is otherwise unlike the high standards of service we endeavor to maintain. we really apologize for staff unprofessional behaviour & for dirty pool , but we need your retention all times in our hotel , On your next visit you will be offered 50% discount on room reservation & 30% discount on food with vvip services & amenities , although we know that these things will be very small for you , once again really sorry for inconvenience We have also noted area to improve based on your feedback and assure you that we will work on the highlighted area with our team so that we can continue to improve our services and product. We look forward to welcoming you back once again.

"Awesome Hotel : Value for Money"

5
User 13/06/2018

Awesome Hotel. Great Maintainance. Room had: Bathtub, Hair Drier, centralised AC, newspaper, dth with all channels, ceiling to floor glass window, kettle, dental kit, Basic toiletries. Room also had a guide for: 1. The hotel 2. Amritsar attractions Gym, swimming pool on the terrace & 2 working restraunt Cons: No outdoor space. No balconies. Expensive room Service

GMBW_Merrion, General Manager at Best Western Merrion, responded to this review
Dear Sir / Madam Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. sincerely yours Vandana Kumar General Manager

"Value for money"

5
User 02/06/2018

Provides the best facilities in a reasonable price. Hospitality is great and the staff is really welcoming. Interiors have a western influence which makes stay more enjoyable. Apart from that the concept of rooftop pool is amazing for a stargazer like me it's the best way to chill in the evening beneath the stars. Liked this place alot.

GMBW_Merrion, General Manager at Best Western Merrion, responded to this review
dear sir / madam Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. regards vandana kumar general manager 9216773817

"Good property"

4
MJDDN, Dehra Dun 01/06/2018

Stayed with a friend. Checking in at 10 p.m. was a breeze. Got nice food through room service at 11:30 p.m. even when the restaurant was closed. All the amenities in the room except for the TV were working fine. Would recommend for a short or long stay.

"Nice Property"

4
User 30/05/2018

Located at an excellent location in Ranjeet Avenue Rooms are spacious with nicely laid out facilities The corners rooms are superb with full life sized windows in two sides and provide an excellent view at night Check in and check outs are quick. Mini bars are good. Bathrooms are nice with all amenities. Nice place overall Recommended

GMBW_Merrion, General Manager at Best Western Merrion, responded to this review
Dear sir Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. sincerely yours Vandana Kumar

"Dewan"

5
User 27/05/2018

Great service and food. Wonderful place to stay and relax in the outskirts of amritsar.Near to gurudwara with hardly 15mins of drive.Cooperative staff with prompt service and peaceful neighbourhood. Food is good too.

Dheeraj h, Manager at Best Western Merrion, responded to this review
Dear Guest, Thank you for sharing your time and posting a review of our hotel on TripAdvisor. We are pleased to know that the services and facilities offered to you were to your satisfaction. Your feedback has been shared with the team and we are delighted to note that you have carried back fond memories of your experience here at Best Western Merrion, Amritsar Thank you once again for posting a review of your experience and we look forward to the opportunity of welcoming you back really soon! Warm Regards, Dheeraj Heera

"Shocker"

1
CaptUnmesh, Kolkata (Calcutta), India 15/05/2018

Been a Best western Gold Reward Member , and this was certainly not Best western standards . The Rooms are run down , the cleanliness is not visible . The Amenities are not great , and even if you are away from the elevator , there is ample noise . More so the Curtains are shabby along with the breakfast which is also too sedate and outdated . Nothing in this hotel made us believe that we were at a Best western . When asked about service to ask anything that is needed by the guests , the service staff has a rude shrug to what we say . The only person with a big smile and warm welcome was the Door Man .

GMBW_Merrion, General Manager at Best Western Merrion, responded to this review
Dear Capt. Unmesh greetings Report response as inappropriate you for your feedback regarding your stay at our hotel it truly helps us serve you better. We deeply regret the inconvenience caused during your stay due to various services and quality related issue and assure you it is otherwise unlike the high standards of service we endeavor to maintain. We have also noted area to improve based on your feedback and assure you that we will work on the highlighted area with our team so that we can continue to improve our services and product. We look forward to welcoming you back once again. sincerely yours Vandana Kumar General Manager 9216773817

"Not that great"

1
drpvd, California 04/05/2018

This was our second visit and were really surprised at how the quality (room and service) has gone downhill. We were constantly disturbed by the room service people at odd hours asking us if we wanted the room clean. When we would say no, there would be another person knocking at our doors (we had booked more than one room) after an hour asking again if we wanted cleaning. It got to the point that we had to complain to the front desk. However we continued to get employees knocking at our doors at odd hours-perhaps they figured that we were not in the room -thankfully we never leave valuables in our rooms. We would not suggest this place, there are some better hotels around, skip this one.

Dheeraj h, Manager at Best Western Merrion, responded to this review
Dear Sir, Greetings of the day !! Thank you for providing us with your valuable feedback. I have made a note of your feedback with regard to the service people and I wish to assure you that we have taken up the matter of your feedback immediately with all concerned team members, please accept my sincere apology for any inconvenience caused on account of the same. My team and I request you for another opportunity to be of service to you and I personally assure you of a pleasant and memorable stay. I look forward to the pleasure of your continued visits. Warm Regards Dheeraj Heera

"Ridiculous service and outdated facilities"

2
karthikg06, Mumbai, India 23/04/2018

Visited in April along with my brother for 2 days and was in for a rude shock in terms of service. They called us up at around 12 noon on the day of checkin and asked us about checkin timings. We also asked them to arrange for a car for next day travel but they finally got back to us only at 830 pm in the night. Don't know why it takes so much time! Once we checked in we were made to wait for 15-20 mins because they had arranged for 2 separate beds - Surprising that when they called us in the morning to inquire about checkin timings, they completely missed this... In the room, there is a smell of liquor, the TV remote doesn't work and the electronics guy was hell bent on proving that the TV can't be operated with remote and can be done only manually (only STB remote works). The room service didn't replenish our towels (had to remind them) and the toiletries. The only advantage of this hotel is its location. Rest is quite disappointing

GMBW_Merrion, General Manager at Best Western Merrion, responded to this review
Dear Valued Guest , Thank you for your valuable feedback. We are extremely sorry to hear that you did not find your stay with us upto your expectation and sincerely regret the inconvenience caused. We would like to request you to treat this incident as an isolated case and be rest assured that this is not typical of the high standards of service and hospitality that we aim to achieve. Your feedback is well noted and the same has been discussed with the concerned at length to avoid its recurrence . We once again thank you for your feedback and we sincerely look forward to welcome you back in the near future. sincerely yours, Vandana Kumar

"Nice place, great service, but rooms are average"

3
pbhat, Bengalooru 08/04/2018

We checked into a suite around 4pm and there were no towels in the room. On asking we were told towels were being washed, and were provided a quick two towels but it didn't look clean! The carpet in the room needs to go!!!! The staff needs to be trained in hygeine and service. The people are extremely nice. The Kulcha Land is walking distance from here, otherwise, there isn't much in the neighbourhood.

Dheeraj h, Manager at Best Western Merrion, responded to this review
Dear Guest, Greetings of the day !! Thank you for your feedback, I regret learning that you did not have a pleasant stay at the hotel. I have made a note of your feedback and had a detailed discussion with the team to address the issues highlighted by you. We endeavor to provide world-class service to all our patrons and it is very disappointing for us to know that you did not have a comfortable stay. Please accept my unqualified apology for the same. I request you to kindly afford us another opportunity to be of service to you and I give you my personal assurance that you will have a memorable stay whenever you stay with us next. I look forward to the pleasure of your continued visits. Warm Regards Dheeraj Heera

"Nice hotel"

4
User 05/04/2018

Hotel is nice n foods are good but expensive.Location of hotel is far from Golden temple but hotel area is clean an peaceful.It is near to railway station also.Near by area is full of shops and offices.

Dheeraj h, Manager at Best Western Merrion, responded to this review
Dear Guest, Greetings of the day !! We appreciate knowing we could make your experience at Best Western Merrion Amritsar a happy one. Our endeavor at the hotel is to provide best-in-class service to our guests and we are glad to learn that we lived up to your expectations. We look forward to the pleasure of your continued visits. Warm regards, Dheeraj Heera

"Decent hotel and nice place to stay with family"

4
Abhishek R, Mumbai 05/04/2018

A bit out of the hustle and bustle of the center of Amritsar and around 25 mins drive from the Golden temple, this is a warm and friendly hotel. The staff are really good and helpful. The rooms are big and good for family. We stayed there with our 1.5 year old kid recently and the stay was comfortable. (Keep a note that they do not provide baby cot in the room). The food including the breakfast was really good. The only negative i felt about the hotel that it was very compact in size compared to other best western hotels i have been. But overall if you are looking to spend 2-3 days in a place comparatively nearby to the airport and away from the hustle and bustle of the city, go for it.

"Could have been a wonderful stay"

3
User 29/03/2018

What to say for a hotel like this... Despite everything being in place the troubles were unnecessary. The room Service of hotel is absolutely fabulous during evening and night hours, the time taken to deliver, temperature of food, clearance, taste was all wonderful. Housekeeping however had been slow at times. Shower in the room had varying pressure as in water pressure was varying cyclically. Food at buffet breakfast was cold and parathas were very dry and hard...

"Failed to live up to expectations"

3
Saurabhmha, New Delhi, India 29/03/2018

Stayed there for a night.Chose this place over County inn and Golden Tulip and what a mistake it was! The room was just average with partially stocked mini bar.The rtoiletries provided were average and worst was the shaving kit with an 8 Rs local razor. The breakfast buffet was limited and the worst part was that it was in a makeshift hall instead of a restaurant.Service was super delayed (Sauce was served after I finished my Omelette) Location is OK.There is nothing great about it as it is far from the city center where real action is

"Nice place to stay at"

4
User 27/03/2018

Located centrally and very close to the golden temple which is great.. Warm and friendly staff and lovely rooms. Overall a lovely stay.. Reason for rating it a 4 star coz we were made to wait for our luggage for 25 mins at the time of check out. Special thanks to Aarvi (I think that's her name) for the extra step of helping us with the information of good places around..

"Excellent Service and Food!"

5
jsmanni, Rochester Hills, Michigan 21/03/2018

We did party for our friends and family of around 140. Uttam Kumar who is manager at this location personally helped us picking the menu and made sure our party went fine and all are guest are happy. Food was awesome. I'm very pleased with the service Best Western provided and I will highly recommend this place for parties and functions.

"good hotel"

5
upeksham888, South Africa 19/03/2018

Excellent stay. Good rooms, clean, tidy and neat. Delicious food. Breakfast and dinner was excellent. Live band playing music during dinner. Lucky was our waiter and he served us well. Lots of good vegetarian food. Staff are doing and excellent job. Well done!!

"Good Food and best place to stay"

4
User 10/03/2018

I Stayed in this hotel during last Winter Holidays in Amritsar. My friend suggested me the Name of This Hotel to stay, I had a good experience during my stay. the overall ambiance of rooms, restaurant is good. Easy Check-in & Check Out within less time.

"Great hotel"

5
User 05/03/2018

I was there for an event in Amritsar while I booked my stay for this place. The hotel has the perfect room which shall give you amazing vibes. As soon as you enter it, you feel spectacular. The luxurious rooms herein are as amazing as my write up is. Service is superb as well. Food would steal your heart.

"Short and fine"

4
Anil K, Chandigarh, Chandigarh, India 04/03/2018

We stayed here for one night for a touristic visit and had a comfortable stay at the hotel. Food quality needs a closer look. The room was a large one and the other 2 rooms we had for the family were comfortable.

"Good Stay"

3
Samarth M, Amritsar, India 23/02/2018

Good food... restaurant was really good and yhe staff is also nice... Rooms were also very good... I loved the location of the hotel-- Ranjit avenue... which is right in the heart of the city and is near every hotel and restaurant .. liked my stay

"Stay was awesome in best western holet"

5
User 21/02/2018

I stayed in this hotel with my husband. Staff was very nice. Always greet with smile. They arranged decoration in our room for honeymoon night. It was awesome. Hotel located in the heart of the city. Breakfast was good. Room with front facing view. Overall very nice stay with star category. Thanks Harpreet for quick checking at late night. Hope to visit again soon. All the best.

"Warm hospitality "

5
User 20/02/2018

Staff is very loyal... My was excellent staff really care for the guest udey i really want to thank you made our stay comfortable..... Staff provide local information very well of local visits.. That was very helpful to us.

GMBW_Merrion, General Manager at Best Western Merrion, responded to this review
Dear Mr. Eduard Greetings Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product ,service & staff is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. sincerely yours Vandana Kumar

"Bad service good hotel"

3
JoyjeetM, New Delhi, India 15/02/2018

The service standards of this hotel is really pathetic, the staff don't really care about anything you ask for, specially the room service. Food is average, breakfast and dinner menu served as buffet is very limited. The aka carte menu is very expensive. The rooms are good with all facilities n amenities. Overall it's an average hotel and expensive. The location is good but about 4-5km away from the main city and golden temple.

"Best Hotel in the vicinity"

5
User 15/02/2018

This hotel is located just 2-3 kms from Amritsar junction and 7-8kms from the golden temple, It's a 4 star hotel with 40 well maintained rooms, i liked there services. Good food served and attentive staff. Hotel has a roof top pool, an in-house banquet and a restaurant at the first floor. On my next visit to Amritsar , I am staying here only .

"Average property"

3
anmeetk2018, Lucknow, India 29/01/2018

Equivalent to 3 star property and not value for money, front desk manager was not at all co operative. . Had problem with check in and check out. . Room and food was fine but expensive.. can HV better room amenities

"Pros. : Location & Staff, Cons. : Quality and Cleanliness"

3
bikibirsingh, New Delhi, India 21/01/2018

My flight got cancelled and I reached the hotel much later than expected. The room was reserved and check in was smooth even at early morning. Room size and furniture are decent. The only issue was that the bedding has black spots/dirt marks and it seemed like being done up with the same bedding. Also the toilet wasnt clean and there was a stink. Had to call room service in less that 10mins to check-in but I wasnt really satisfied with the room so I checked out within 2hrs and time to spare. The check out process was slow as the the house keeping did not confirm everything in place even after 3 calls from reception.

"Amazing"

5
saumitraPD, Delhi 16/01/2018

This is a very good hotel to stay at in Amritsar. Very nice rooms and great breakfast. Have been to this place thrice and it never disappoints. This review was long pending but never too late. Hope their standards are still high and hope to visit soon

"Good Hotel in Amritsar"

4
User 12/01/2018

If you are visiting to Amritsar for Golden Temple visit or for some busibess trip then you can choose it as a budget hotel for your stay. It has a wonderful swimming pool at the top roof. Staffs are really good as well as the room service. Food quality too is good

"Great Hotel & Staff"

4
Tanu75, Gurugram (Gurgaon), India 10/01/2018

We booked this hotel for our one day stay to visit the golden temple but unfortunately our flight got canceled last minute and we just could not reach the city. The hotel was kind enough to understand our problem and shift our booking dates for later dates till we made other arrangements to reach Amritsar. finally when we reached the Hotel a few days later, I was happy to see that we made a good decision of booking the hotel. Great staff, nice food and excellent and clean rooms. We had the dinner in the hotel and a complete authentic taste of Indian food was served. Breakfast too was elaborate and satisfying. Golden temple was 12-15 mins drive from the hotel , so were the market places.

"Not Bad"

3
User 08/01/2018

Not a bad Hotel for one night stay in Amritsar. Except for the check-in staff everybody else was good. Asked the bell boy to get another key for the room and no one came back with it. Did not have a chance to check out the lounge or restaurant. But when asked for, they did not have champagne available. Everything else was good.

"Good hotel with unpleasent staff"

2
188rupeshc, Mumbau, India 02/01/2018

The restaurant service was absolutely disappointing. As we have MAP plan . There were least bother with us. They just took out print on plan paper for food menu and I must say road side DHABA is better than this. Gravy is hot but chicken piece are too cold. Naan was so hard. Taste of daal fry like some one start learning cooking .In addition t.I would never go again to this place for any reason and I don't recommend this restaurant, not even to my worst enemy.hey could hardly notice us when we wanted something

"Nice Hotel...Good Location...Clean Rooms...."

5
delhiboyin, New Delhi, India 13/11/2017

We stayed at this hotel in July'17 for 2 nights.The location is 3-4 kms away from harmandir sahib..but its good..it has ample parking space and there is dominos.ccd and other restaurants next to it...Rooms are clean and big...with glass facaded rooms looks big and the view is niece from each room....when we checked in the refrigerator was not working..so they replaced it immediately...staff was very courteous...and services were prompt...The pool is on top floor which is like a kids pool..there is a small gym next to it.... The Breakfast was on first floor..and it has lot of varieties...Loved the breakfast for both days..Also newspaper is delivered to each room separately every morning which is a good thing....

"Good Hotel"

4
User 10/11/2017

Good hotel nice location Clean room @410 date of visit 8nov17 They do provide accomdation for driver account guests Buffet BF... Nice range north n south indian Over all... Property can be recommended

"Good experience"

4
dhruvsahgal16, New Delhi, India 08/11/2017

The overall experience was very good. The rooms were clean but there was dampness on the ceiling of my room and the food they offered in the buffet was also good. The swimming pool is small in size and had insects in it. The view from the rooftop was nice and the location of the hotel in also good. The staff was very courteous and polite. The gymnasium of the hotel is also very good.

GMBW_Merrion, General Manager at Best Western Merrion, responded to this review
Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Sincerely, VANDANA KUMAR

"Clean and comfortable"

4
Caroline O, Havant 06/11/2017

Good rooms and comfy beds with a great shower. Not much character. Food service was very poor, slow and even slower were the two speeds they knew. I gave up waiting and went to bed on both nights we stayed there. When the food arrived though it was good, well the lunchtime food was anyway, cant review the evening meal as i didnt wait.

GMBW_Merrion, General Manager at Best Western Merrion, responded to this review
Dear Sir / Madam Report response as in appropriateyou for your feedback regarding your stay at our hotel it truly helps us serve you better. We deeply regret the inconvenience caused during your stay due to various services and quality related issue and assure you it is otherwise unlike the high standards of service we endeavor to maintain. We have also noted area to improve based on your feedback and assure you that we will work on the highlighted area with our team so that we can continue to improve our services and product. We look forward to welcoming you back once again. Thank you once again warm Regards Vandana Kumar

"Very nice"

4
drpvd, California 04/11/2017

We stayed here for 2 nights and were pleasantly surprised. The hotel is well kept, clean and we enjoyed our stay. The rooms are big enough, the bathrooms were clean and the shower worked very well with hot water. Also the location is nice because it is slightly away from the dirty streets and so gives you a breather from the highly congested place. The front desk could use a bit of service training as they were not that responsive but regardless, we liked this hotel.

GMBW_Merrion, General Manager at Best Western Merrion, responded to this review
Dear sir / Madam Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Sincerely, vandana kumar

"3 night stay "

5
jonathan_pignatiello, Toronto, Ontario 29/10/2017

Stayed three nights at this property and I had no complaints really clean and well maintained. I love how the hotel is in a quiet area of Amritsar great calm after exploring the busy streets. Highlight is the staff so professional, freindly and go out of there way to make sure you are comfortable and happy. Would stay at this property again.

GMBW_Merrion, General Manager at Best Western Merrion, responded to this review
Dear sir / Msdam Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. warm Regards Vandana Kumar

"Great.... "

5
Utsav M, Amritsar 26/10/2017

I have attended many parties there. It is located at ranjit avenue. Parking is easy available. Interiors are good. Food is tasty. Staff is friendly. One of the most popular hotels in amritsar. Rooms are good.

"'Best' at what they do!!"

5
rahulpandit1509, Mumbai (Bombay), India 25/10/2017

And I mean it literally... We stayed here for 3 nights during our visit to the Golden Temple and the Wagah Border. There is a good selection of hotels in Amritsar in the similar price bracket, but we chose Best Western Merrion, over the others due to its convenient location and the breakfast / dinner offer. Though it seems crazy to opt for the dinner offer when you are in the land of mindbogglingly delicious food, I was glad at the end of the day, because after running around the whole day sight seeing, shopping and running around, it was good to come back to the comfortable restaurant with good food and great service. The sublime experience that started with a smooth check-in continued till the day we checked out to return home. Though I could partly attribute the great service to the overall cheerful and helpful people of Amritsar, I will stick out my neck and give full credit to the Best Western management and staff for the superb experience. And when I say helpful people of Amritsar, you will know only if you visit. There is something serene and beautiful about the place and the people, which I really cant describe.

"stay at best western merrior"

5
kkarthikeyan2105, Bathinda, India 16/10/2017

stayed on 14th oct for one night . The checkin was prompt and was delighted to note that they had upgraded to royal suite room .room was spacious with a living & bedroom with 2nos LED TVs it was neat & clean all around. The quality of food ordered for dinner was good . The breakfast spread was comprehensive and included south indian/continental/north indian .Live counter for dosas was not available & may be put up . Room service response was sluggish & didnot clear overnight dishes till check out . the reception staff was prompt & caring .similar response from all other staff with a smile always . have dormitory facility for drivers . The location is away from city centre & serenity all around

"Average Breakfast"

4
sudhindra2014, Bengaluru, India 10/10/2017

Rooms are well appointed and maintained . House keeping is good . Neat and clean lobby . The curtains in the restaurant appears to be a bit old . The service in the restaurant is average . Food quality is average .

"#Greatest Place to #Stay and #Business Suite "

5
User 01/10/2017

Best Western Merrion at Amritsar is a great place for both business stays and work support. No other hotel even matches the nearest benchmark this hotel lays for courtesy extended, support, staff humbleness and more. The rooms have perfect decor, uber cleanliness standards and the hotel team, specially Aarti Sharma is a great member of the best team we interacted ever. With the kind of dedication she takes her responsibility, we wish to see her as CEO/ senior hospitality industry member for her management skills. All the best. Great Stay, Great place to be: Best Western, only at Amritsar, Ranjit Avenue.

GMBW_Merrion, General Manager at Best Western Merrion, responded to this review
Dear Sir / Madam Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product ,service & staff is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. Thanks & Regards Vandana Kumar

"They spoiled all at last. "

2
User 10/09/2017

I stayed with family 2 rooms 9-10 September .. things were decent till I checked out. Then My father asked a very simple thing , a hand towel be used in the lobby and He was told with a sorry face that it can't be given because they have it room only. Shocker and a hint of poor customer experience Then I asked the reception and the guy told me he would TRY. After 10-15 minutes when we were through with opening our closed luggage and take out my own hand towel they brought one. Had they extended this small gesture 10 minutes prior... it would have been other way round but they spoiled it all

"Great stay in Amritsar"

5
User 10/09/2017

Strategicly located with great hospitality. The rooms were awesome and really clean. The food was reasonably price and comes with live music in the evening. Will be back to this hotel when visiting the Golden Temple again.

"fair standards"

4
ashish s, Dar es Salaam, Tanzania 09/09/2017

the place is neat at very good location.. resonable standards in terms of food /cleanliness /atmostphere.staffs are helpful too. good place for travellers in amritsar away from hustle bustle of the town .. peaceful enviorment therfore highly recommend for the travellers who wish to have peaceful stay in this city with neat standards.

"Great value for money!"

5
Mucool03, Dubai 06/09/2017

Initially we booked this hotel because we couldn't get booking in Ramada, therefore booked 3 nights here and 1 night in Ramada. I don't regret my decision about BW Merion, in fact turned out to be a much better place than over-hyped Ramada. Staff is very courteous and attentive. Hotel rooms are well appointed. Hotel is very well maintained and everything looks brand new. Overall great value for money. Location is close to all the night hot spots. Wifi is lacking with frequent loss of speed. Adequate parking available on site.

"Luxury hotel at Budget prices"

5
DarrpanMehta, Mumbai 19/08/2017

The Best Western Merrion in Amritsar is a lovely and quaint hotel about 2.5 kms from the Golden Temple and with very well appointed rooms. The hotel has a basic gymnasium and a very very un usable swimming pool on the rooftop. What impressed me most was the helpful and ever smiling staff of the hotel. A special mention goes to Sikander at the front desk! The hotel is top class in comfort and pretty good value on the room charges..

"Good food"

5
Deepika1718, Chennai (Madras), India 16/08/2017

I have visited there with my family. The food was really delicious. The ambiance was good. Staff service as good. Total worth for money. I personally recommend Cream of Mushroom it was super delicious. Kudos to Chefs!!

GMBW_Merrion, General Manager at Best Western Merrion, responded to this review
Dear Shrutica T, Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. regards vandana kumar general manager 9216773817

"Value for money"

4
User 15/08/2017

Stayed a day, located around 4 km from mandir. Room is good, and staff are supportive. However, hygiene at the common areas could be improved. Food is decent, except the dining hall is dimly lit. Rooms have a good view of the city. Overall, it's a choice of value for money.

GMBW_Merrion, General Manager at Best Western Merrion, responded to this review
Dear Shrutica T, Dear sir /Madam Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. regards vandana kumar general manager -9216773817

"Amazing... "

5
Utsav M, Amritsar 25/07/2017

I have attended many parties there. Its a well known hotel in amritsar. Its food is so tasty. Parking at hotel is available. Interiors are good. Located at posh area. Surronded by other hotels also. Its a nice location for having a party.

"a great property at a wonderful location"

5
Nidhi D, Indore, Madhya Pradesh, India 14/07/2017

beautiful property which is located at a great place. all great eateries near by and you will have a wonderful evening for sure. not tried their buffet services but food what we have ordered was great. rooms are nice and lovely..elevator is a bit slow.

"Nice and clean place with helpful staff "

5
purisumeet16, Amritsar District, India 11/07/2017

Best Western is situated at a nice location away from city but approachable.The hotel has a beautiful ambience,nice food ,clean swimming pool and very helpful staff ,specially Lokesh and front desk .I recommend this stay as it is very near to railway station and shopping mall

"Nice comfortable stay."

3
Parineeth, Bengaluru, India 21/06/2017

Stayed at this property for a couple of days on work. Good sized rooms with a good focus on comfort and convenience. The food in the restaurant is middle of the line, neither good nor bad. The breakfast spread is good with plenty of options.

"A decent Stay and Value for Money"

4
tripvisitorMumbai, Mumbai 21/06/2017

I happened to stay here just for one night with family mainly as a transit halt for onward journey. I had read few reviews and my experience is not quite different from others. I have not stayed in any other hotels in Amritsar so cannot compare but I was very satisfied with my Stay. We were given a free upgrade to an Executive room from a deluxe one. That was a nice surprise. Rooms were very spacious by Indian standards. Very clean and with good furniture and upholstery. There was wall to wall carpet in entire room, which is usually unheard of in Indian mid-segment hotels. View from living room was also great too. They have wall size French windows which offer great view and good day-light. See photos attached. We were on CP plan with complimentary breakfast. Spread at breakfast was good consisting of north as well as south Indian dishes. Both were tasting good. Lassi was available along with juice but was not of Amritsar or Punjab standard. It was more like a sweet, thicker chaas. We decided to dine at their restaurant which served good ala-carta food. There was live music and singer singing old hindi numbers / gazals had a good voice. Staff was courteous too. Only flipside was fittings in Bathroom. They need immediate replacement. Toiletry kits were good and useful. Roof top pool was also in not so good condition. They should either maintain it well or should just close it. Gym though small was functional. Overall it was a good stay and value for money. I would stay again and recommend this hotel once fittings are replaced.

"Decent destination"

4
ujala, Hyderabad, India 17/06/2017

This hotel in Amritsar is a very decent place to stay in. The rooms are well-furnished and very spacious with the best available furniture. The upkeep is excellent thereby making your stay very comfortable. The food at the restaurant is great - with a wide variety of various cuisines. All in all, it makes your holiday a memorable one.

"Room for improvement"

3
arnabkb, Mumbai (Bombay), India 12/06/2017

The rooms were nice and spacious. However, the hotel staff seemed to be too confused. The food was good and the restaurant staff were courteous. The problem I faced was more with the reception staff. That dented my overall experience.

"Neat and clean .."

5
User 05/06/2017

Very good property with neat and clean room and very friendly staff ...Nice pool on the top floor ....And at a good location ... Buffet breakfast was fine ....near to golden temple and other shopping market...

GMBW_Merrion, General Manager at Best Western Merrion, responded to this review
Dear Sir Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. sincerely yours, vandana kumar 9216773817

"Excellent "

5
User 04/06/2017

We checked in for 1 night and hadn't slept for 24 hours. Mr Satindar in front office helped us do an early check in understanding our situation. The food I must say was beyond amazing. Do try the Tom yum soup, relax and the hotel will take care of you like they did for us.

GMBW_Merrion, General Manager at Best Western Merrion, responded to this review
Dear sir Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. sincerely yours, vandana kumar 9216773817

"Remarkable Service"

5
User 01/06/2017

I have visited best western this may. I visited the hotel late night and was worried about the service i would recieve late night but i was astonished with the assisstance. I Stayed there for 2 days and the boy sukhraj escorted me too well and helped me discovering amritsar too. I would suggest everyone to choose best western always. Besides the food was of particular my taste which was my main delight.

"Amenities not upto the mark"

3
User 16/05/2017

I stayed there for two nights. As I was in Amritsar so didn't have the food there in hotel as there are much more deliteful options moreover food was also quite expensive though. After a long 10 hour drive I thought of taking a dip in pool but disappointed as pool was on open terrace not properly maintained full of birds s**t. Gym in the hotel is only for the name machines are not working properly and the area of the gym is like 10 by 10 room size. We stayed in executive rooms and that was the best part as room was quite big and clean staff was courteous and very helpful. All in all amenities need an upgradation rest is good.

"Clean, well equipped and classy rooms"

4
User 13/05/2017

I stayed here with my wife for two nights. The room was clean, well equipped with things like hair dryer, bath tub, tv and mini bar. The food was good in taste and presentation. But it was costly. They should add things like bath rob and loofa. Overall it was a good experience and if we plan to visit Amritsar again then we would love to stay at Best Western Merrion.

"Excellent"

5
User 11/05/2017

Our stay was awesome. The staff in all areas went the extra mile to make our stay a wow experience. We strongly recommend this hotel to all who visit Amristar. Thanks goes to Mr Mahommed Tokai from Destino India Tours who planned our holiday.

"Excellent stay"

5
User 03/05/2017

It was an excellent stay at Best Western when we visited Amritsar for 3 days. It was a very comfortable stay with excellent Punjabi cuisine at the restaurant. Very hospital and friendly staff who helped us in ensuring that the stay was best.

"Our 2 day stay "

4
AnilTikoo, New Delhi, India 02/05/2017

Comfortable stay and pretty much centrally located. Staff was very helpful and friendly. Restaurent's are decent enough and food isn't excellent but good. All they need to take care of is bed and bathroom linen

"Memorable Trip to Amritsar"

4
anumattoo, Gurugram (Gurgaon), India 02/05/2017

We stayed at Best Western Merrion from 14th April 16th April and the have come back with such pleasant memories. Staff is excellent, services excellent Food amazing! Overall Excellent Services! One advice - please change the elevator! its so old and slow and with one elevator have to keep waiting! overall lovely experience!! will surely come back!!

"Value for money"

4
User 30/04/2017

We had booked 3 rooms for 1 night for a family get together. All 3 rooms were very clean and good size. Washrooms were neat. Our stay was pleasant. The only problem with the hotel was its slow service; whether its room service or the elevator. Rest everything was just fine. The food was delicious! Can stay again!

"A very good hotel"

5
User 26/04/2017

Hotel location is perfect only 15 minutes drive from golden temple so you are close to the temple and away from the crowd. The rooftop restaurant is really nice at night. I visited in the month of february and the weather was great. They had very good offers in the bar where i enjoyed watching the football match and the staff was very friendly .

"Indeed a Best Hotel"

5
Rajendran K, Mumbai 23/04/2017

As per other reviews published in Booking portal this hotel is indeed very good and staff attitude and treatment to the guest is really good. I could see this in all respects. I must thank the person who is responsible for this well trained staff. Rooms are really good and excellent bed and mattress. I enjoyed it. bath tub is another added facility. Food is also good and nothing to complain about it. They can put better Air conditioner and upkeep of Gym can be one point that they can look in to. Over all it was a pleasant stay.

"Excellent property in the heart of Amritsar town, good service, neat & clean rooms and awesome food !!"

5
Suren0005, Gurugram (Gurgaon), India 21/04/2017

While you are in Amritsar, check this hotel out. its in the heart of city!! Food served is delicious !! Check out roof top pool side eating place, this place is breath taking to have few drinks and dinner ..

GMBW_Merrion, General Manager at BEST WESTERN Merrion, responded to this review
Dear sir / madam Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. With Warm Regards Vandana Kumar

"Fantastic hotel"

5
User 17/04/2017

Great Chinese food, very delicious.room service was excellent. services very fast I really appreciated. & reception is also play a very good roll .compliment to the reception staff for a warm welcome. And assign me room very fast. Compliment to Sukhraj who escort me in my room. Describe me to the local market near by the temple .room are comfortable spacious and the bathroom are good bath tub are attached. Next day Breakfast is also very good and tasty lots of variety in breakfast. The service given by Ms. Babli is really good . Always smile in the face . Nice experience at best western very helpful staff.visit again...

GMBW_Merrion, General Manager at BEST WESTERN Merrion, responded to this review
Dear Mr Rajnit Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. warm Regards Vandana kUMAR

"Excellent service"

5
User 16/04/2017

We stay many time in a hotel .great service give by hotel .front office is very helpful . Give best service to the guest .we visit again.room wer vry ecxlent specialy mini bar. We would like to visit agian and refer to frend

GMBW_Merrion, General Manager at BEST WESTERN Merrion, responded to this review
Dear Sir / Madam Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation of our product and service is a great source of encouragement and we are motivated to preserve and attain even higher standards of service excellence. We all look forward to welcome you back in near future. warm Regards Vandana Kumar

"Mediocre hotel with basic services"

3
rajasekhri, Mumbai (Bombay), India 16/04/2017

If you are looking for a modern hotel with latest amenities, this hotel is not for you. We stayed here for 2 nights and we would rate our stay as very unexciting. Punjab is known for its great hospitality but that is missing here except the tall doormen give you a very energetic salute. The beds and mattresses are below par. Air conditioning is great. Lifts antiquated and take ages to reach 4th floor. Bathroom showers are disappointing. We didn't venture to eat breakfast or any meal here so we can't comment on that. It was extremely hot when we stayed there. When I ordered beer I was told they only serve strong beer. As you know in Punjab the strong beer with alcohol content of 8-15 percent is quite popular. They didn't have normal beer with lower alcohol content which was quite disappointing on that day with 40 degrees C temp. The staff at the reception is poorly trained.

GMBW_Merrion, General Manager at BEST WESTERN Merrion, responded to this review
Dear Sir / Madam Thank you for your feedback regarding your stay at our hotel it truly helps us serve you better. We deeply regret the inconvenience caused during your stay due to various services and quality related issue and assure you it is otherwise unlike the high standards of service we endeavor to maintain. We have also noted area to improve based on your feedback and assure you that we will work on the highlighted area with our team so that we can continue to improve our services and product. We look forward to welcoming you back once again. warm Regards Vandana Kumar

"Tour of North West India"

4
swifty2000, Mildenhall 10/04/2017

Good 4 star UK quality hotel, very happy to visit again. This was the first and second nights of our Indian tour and set the standard for the rest of our trip. Breakfast included most of our British favourites.

"Excellent front office staff"

5
User 05/04/2017

This is very good option to if u you want to stay near by the markets & shopping area. Front office staff was too good. And give best service to the guest. Always smile in the face. Specially check in procedure is very good & fast . Allot me the room very fast . And give very good room with a nice view.'ll stay with my friends for one day . Food was also good & tasty.. service is very fast.. I will make sure I will visit this again..

"Very fine hotel in Amritsar"

5
hamfly00, Corona, California 03/04/2017

We spent two nights at this hotel in mid-February. This hotel is in a upscale area with other hotels and restaurants close by. The front desk staff was very friendly with a smile on their face at all the time. Our suite was very large with separate living area and a small dinette with two chairs. The bathroom had both the tub and the shower with hot water running at all the time. The bathroom was very clean and decorative. All the necessary toiletries and plenty of towels were stocked. The room had two TVS and two air-condition controls. The carpet was clean and the room was free from any odor. The buffet was fantastic. It offered plenty of Indian breakfast items, fruit bar, Western breakfast items and an omelette station. One can order any type of eggs item and Indian items like Dosha from the Omelette station. The restaurant staff was polite and friendly. The room service food we ordered was delicious and the quantity was plenty. Overall, we had an excellent stay at his hotel. A year ago, I stayed at the Holiday Inn located next to this hotel. Although Holiday Inn was also a good four-star hotel, I liked this hotel better.

"Good property"

4
rohit g, New Delhi, India 02/04/2017

Good property centrally located at Rajeev Avenue,I stayed with my family for one night ,staff is very courteous.Breakfast spread is good. Will recommend this for family stay for sure.Golden temple is merely 6.5 KMS and station is only 3 KMS away.Reasonably priced 4 star property which will give u s feel of 5 Star property.

"Mr"

5
User 01/04/2017

Nice Hotel stafff very curtious they try to give their best here buffet is also good and nice breakfat also next time i will make sure i will visit this hotel again. A must stay hotel while travellling to amritsar.

"Decent hotel and courteous staff"

4
User 27/11/2016

I alongwith my wife stayed in the hotel for two nights on my maiden visit to Amritsar for site seeing. The hotel was decent with moderately well sized rooms and basic furnishing. The breakfast had many options to choose from and the taste was good. The dinning space for breakfast was different on the two days but the one on second day was slightly cramped. The best part was courteous and helpful front office staff and thing that needs improvement is the Wifi system.

"“Very Good Location, Room & Courteous Staff”"

5
Sithra_Shan, Kuala Lumpur, Malaysia 20/11/2016

Very happy to share the experience of stay here. Very well trained and courteous staff. Sightseeing vehicle booked with the Hotel was another beautiful experience. It was really awesome experience I met Lovelesh .He has very good management skills he managed all our booking to Wagah border ,Golden temple, and food was really great. I will recommend this hotel to all my friends and family and especially the Manager Lovelesh... (Bryan & Sithra)

"Best Western is one of the best in Amritsar"

5
Lipika R, New Delhi, India 15/11/2016

We had a very comfortable two nights stay at this property. It's a 4 star hotel located in the posh area of Ranjit Avenue. The shopping complex is right across the road to cater to all your needs. The staff is courteous and very helpful. We stayed in their deluxe room on the top floor. We absolutely loved the interiors of our room – it had all modern amenities but still restored the charm/history of Amritsar in it. They also have a great spread for breakfast. Tip: When staying here, you must walk down to Kulcha Land for their famous Masala Kulcha, its just 10 mins walk from the hotel!

Best Western M, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, We thank you for choosing to stay with us during your recent visit to Best Western Merrion. It is a delight to know that every aspect of our hospitality unfolded according to your expectations, ensuring a par excellence experience. Our team would be glad to know that their efficiency made such a positive difference to your experience. Your kind remarks pertaining to our services are much valued. I'm glad the team was able to take care of all your requirements with utmost courtesy and professionalism. We thank you again for your patronage and feedback and trust you would continue honoring us with your visits to Best Western Merrion. Warm Regards, Dheeraj Heera Operations Manager

"Very Good Location, Room & Courtseous Staff"

4
User 03/11/2016

We booked 2 double rooms on a recent visit to Amritsar. Overall the experience we very good. The staff was very cordial and helpful. The rooms are spacious and are well appointed. We had breakfast which we also find good. It's complete value for money!

Best Western M, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience at Best Western Merrion. It is our earnest endeavour to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. Your compliments about the room and the breakfast delight me. It gives me great pleasure to share your feedback with the team. We greatly value your patronage and look forward to welcoming you back to Best Western Merrion soon. Thank you once again. Warm regards Dheeraj Heera Operations Manager

"Overall a great place to stay"

5
User 24/10/2016

Hotel is easily reachable from railway station & bus stand, located in posh area. Staff are friendly & helpful, good service, rooms were clean, had a comfortable stay. Food is good. The check-in was quick and smooth, rooms are nice and service is quick. All in all a good hotel to stay at in Amritsar. It's located away from the crowded city in one of the posh areas of Amritsar. There are good eateries nearby. Parking is limited however valet service is available.

Best Western M, Manager at BEST WESTERN Merrion, responded to this review
Dear Sir, Greetings !! Thank you for choosing to stay with us and also for this wonderful review. Glad to know that my team was able to deliver efficient service .Our teams are extremely dedicated to guests satisfaction and feedback such as yours allow us to ensure that we are indeed constantly making progress towards excellence. Look forward to welcoming you back to Best Western Merrion. Warm Regards Dheeraj Heera Operations Manager

"Awesome Management"

5
User 24/10/2016

Me and family booked a room over there and it was really awesome experience I met Lovelesh Sondhi he has very good management skills he managed all our booking to wagah border and golden temple and jallian wala bagh and food was really great I will recommend this hotel to all my friends and family and especially the Manager Lovelesh and the location is in center of amritsar 15 mins to airport and 15min to golden temple and approx 30 min to wagah border you are in core of the city

"SUPERB SERVICE, AMAZING PALACE. ESPECIALLY THANKS TO MR. VIJAY FOR EXCELLENT HOSPITALITY"

5
User 23/10/2016

Me and my family stayed for 1 night in best western Merrion It was a amazing stay in a beautiful room. I enjoyed the dinner at rooftop (Thai Food) . food at the hotel also was yummy and tasty. If I visit Amritsar again I would like to stay in best western Merrion. I would definitely recommend it to my family and friends. Such a lovely place. Vijay was the top of what he was doing and made our stay comfortable and safe. Thank you vijay ?

"My Experience at Best Western Merrion"

3
sandeepppriya, New Delhi, India 27/09/2016

I have stayed in the hotel for 2 days and have mixed response wrt accommodation, facilities and services. The location of the hotel is good near to all prominent places in Amritsar. The facility is well maintained. Staff is cooperative. Had some bad experience also like DJ was running till late night disturbing us in the night. The swimming pool was used by my children which had small insects due to which they suffered allergic reaction and when I updated the staff they agreed that cleaning was due. So overall I would say next time I may look for other hotel in Amritsar

Best Western M, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, Greetings !! Thank you for posting the sincere review on Trip Adviser. Glad you liked the Best Western Merrion's facilities. I sincerely regret for the discomfort caused during your stay however please allow me to assure you that this feedback is already shared with our team and they are working on it to avoid future recurrence. Our guest feedback is of immense importance to us. We hope to hear from you soon. Warm Regards Dheeraj Heera Operations Manager

"Comfortable stay at a good price & centrally located"

4
User 25/09/2016

Best Western at Amritsar is a comfortable stay, centrally located to all the markets. The rooms are well equipped with all the comforts and makes it an easy stay even when traveling with kids. The hotel is surrounded by some great options to eat (local food) as well go shopping. The breakfast buffet is simply average, best to head out and eat at some local recommendations in the markets (such as head to Lawrence road). The hotel is closer to the residential area of Amritsar, however a drive from Jalianwaala baag and The Golden Temple. When in Amritsar one must also head to the border to witness a great march. One can also get amazing options in shopping - local food, clothes, shoes - near the bylanes of the Golden Punjab. Best deal for the hotel rooms once were available online. A definite option in accommodation when traveling to or stopping over Amritsar.

Best Western M, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, Greetings !! Thank you for sharing a wonderful review on Trip Advisor. Our teams are extremely dedicated to guests satisfaction and feedback such as yours allow us to ensure that we are indeed constantly making progress towards excellence. I am glad that my team met your expectations in terms of service. Look forward to welcoming you personally on your next visit when your travel plans bring you back to Best Western Merrion. Warm Regards Dheeraj Heera Operations Manager

"Value for money "

4
seemona m, Doha, Qatar 22/09/2016

We have got a very good deal in MakeMyTrip.com so, decided to stay in this hotel. Hotel is nice with nice room and amenities. Breakfast was nice in the restaurant but seating arrangements was not comfortable at all . Easily located and convenient would recommend to everyone.

Best Western M, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, Greetings from hotel Best Western Merrion !! Thanks for your feedback I sincerely regret for the discomfort caused during your breakfast however please allow me to assure you that this feedback is already shared with our team and they are working on it to avoid future recurrence. Look forward to welcoming you back to Best Western Merrion. Warm Regards Dheeraj Heera Operations Manager

"Nice Comfortable Place"

4
bhatia2abhi, Chandigarh, India 18/09/2016

Small cozy hotel with nice rooms. Had quick check in done and stayed for 1 N. Near to market place and good eating joints in a posh area of Amritsar. Staff is good and ready to serve with a smile. Room size is also decent and they have a small swimming pool on rooftop.

GMBW_Merrion, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience at Best Western Merrion. Thank you so much for appreciating our services. Your review certainly made my day and encouraged my team to strive for greater heights. We are happy to note that your stay at the hotel was comfortable and our services and facilities were able to make a mark. It is important that our guests feel pampered and take back with them beautiful memories. We are committed in delivering the best services at all times and your appreciative feedback and recommendation is truly what we aspire to achieve every day. We look forward to deliver many more outstanding experiences for you in the future! Warm Regards Dheeraj Heera Operations Manager

"Good value for money"

4
User 14/09/2016

Located in the prime area, hotel offers spacious and comfortable rooms too. Food is good so in case you don't feel like going out then you can have meal in the hotel too. Bfast spread could have been more elaborate though since options in continental are limited. Lots of cafes and eateries nearby that makes the place lively. Proximity to airport is another plus.

GMBW_Merrion, Manager at BEST WESTERN Merrion, responded to this review
Dear Mr Nitin, Greetings !! Thank you so much for placing your appreciative feedback from your recent stay with us at Best western Merrion. I am delighted to note that you liked our location,food,comfy room and courteous service.your feedback about breakfast is already shared with f&B team and they are working on it.Our guest feedback is of immense importance to us. My sincere gratitude for your generous compliments. We once again thank you for having chosen to stay with us and we look forward to welcoming you back soon. Warm regards Dheeraj Heera Operations Manager

"Worth it"

5
User 13/09/2016

Nice hotel especially the staff, i wont rate it in stars but a nice place to stay in a city like Amritsar . Next to the best memory of mine when it comes to cafes ( Cafe Buddha) . I guess its the only hotel in that area with a rooftop pool . Breakfast was even best can compare with international standards . Worth it

GMBW_Merrion, Manager at BEST WESTERN Merrion, responded to this review
Dear Sir, Greetings !! Thank you for choosing to stay with us and also for this wonderful review. Glad to know that my team was able to deliver efficient service .Our teams are extremely dedicated to guests satisfaction and feedback such as yours allow us to ensure that we are indeed constantly making progress towards excellence. Look forward to welcoming you back to Best Western Merrion. Warm Regards Dheeraj Heera Operations Manager

"Excellent Rooms and Service!"

5
User 09/09/2016

We stayed at this hotel for 2 nights during our visit to Amritsar and are absolutely delighted by the experience. The rooms are very comfortable and clean. All the staff are very courteous and willing to go out of their way to help.The food is delicious but slightly overpriced and they have a very good breakfast buffet. We will surely recommend this place!

GMBW_Merrion, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, Greetings !! Thank you for your compliments & sharing this feedback with the online traveller's community.I am delighted to note that you liked our Comfy rooms,courteous service and It's also nice to know that my team was able to deliver efficient service and you relished the delectable cuisines by our Chefs. We once again thank you for having chosen to stay with us and we look forward to welcoming you back soon. Warm regards Dheeraj Heera Operations Manager

"Cute place"

5
roligtc, New Delhi, India 08/09/2016

Staying at this awsum place with my family. Corner rooms at each floor with all glass walls are really nice... Staff is extremely nice. Thy go out of the way to help.. Breakfast paranthas are awsum. Kulchas stuffed are specially recommended

GMBW_Merrion, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, Greetings !! Thank you for sharing a wonderful review on Trip Advisor. Our teams are extremely dedicated to guests satisfaction and feedback such as yours allow us to ensure that we are indeed constantly making progress towards excellence. I am glad that my team met your expectations in terms of service. Look forward to welcoming you personally on your next visit when your travel plans bring you back to Best Western Merrion. Warm Regards Dheeraj Heera Operations Manager

"Comfortable stay "

3
User 05/09/2016

A very comfortable hotel with warm hospitality... Perfect for People who are flying to Amritsar and back and need a 1 night place tp stay... Close tp the airport and a few mins from the golden temple... Breakfast might be a disappointment if you looking for a lavish big one but whatever they serve is quite nice... You should check out their roof top poolside bar... A quaint quite bar where you can enjoy drinks and talk peacefully whoever you are with...

GMBW_Merrion, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, Greetings !! Thank you for posting the sincere review on Trip Adviser. Glad you liked the Pool side Bar of Best Western Merrion Amritsar. I sincerely regret for the discomfort caused during your Breakfast however please allow me to assure you that this feedback is already shared with our F&B Team and they are working on it to avoid future recurrence. Our guest feedback is of immense importance to us. We hope to hear from you soon. Warm Regards Dheeraj Heera Operations Manager

"Everything perfect about this place"

5
User 02/09/2016

Quietly placed in the city of Amritsar, it is one of the best hotels I have been to. Swimming pool on the top floor, rooms are cozy, breakfast is delicious, staff is very very cooperative. Just the in room bar menu is a bit costly. Easily located by cab drivers. You cant get lost if you say Best Western to the even an Auto driver.

"Excellent staff, good rooms"

5
Travellersamanta, Barcelona, Spain 21/08/2016

The BW Merrion is a fantastic option in Amritsar. From the very moment we arrived the super friendly staff of the hotel (reception) gave us tips and insights about how everything worked: from the hotel FAQS to sightseeing clues in the city, a part of the amazing and unforgettable Golden Temple. The rooms are also nice and have all the amenities and features from a great hotel. A very recommendable place with super nice and helpful staff

"smelly rooms small rooms chose this if u r tigh on budget"

2
JasmeetCHD, India 21/08/2016

We stayed only for 1 night i think hyatt brand is missing the niche in this property and is not upto the mark rooms are big enough but the washrooms are not the clean taps have marks on them as they were cleaned reluctantly so I feel

"Nice small Hotel"

4
kaku78, Rajpura, India 15/08/2016

Stayed in this hotel last week. This is a beautiful hotel located in Ranjeet avnue . Hotel is although quite small but room size was decent and rooms were very clean. Buffet breakfast was great. They have a swimming pool as well on the roof but pool was very small.

"Nice small hotel a little away from Golden Temple"

4
Sachin M, New Delhi 13/08/2016

This is a nice hotel located in the business district of ranjit avenue. The room was spacious and had a nice view. The breakfast menu was elaborate and the food tasted nice. It takes around 15 mins to get to Golden Temple from here in a cab, so it may not be the best choice for someone going planning to visit there.

"Well looked after with spacious room"

4
Traceys-adventures, Takapuna, New Zealand 04/08/2016

Hotel had all the facilities we required for a couple of nights in Amritsar seeing the sights. Staff were extremely helpful and courteous. Hotel had a good restaurant and roof top pool to cool off. Parking facilities next door for our driver. Very quite area so felt quite relaxed staying there.

Best Western M, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, We thank you for choosing to stay with us during your recent visit to Best Western Merrion. It is a delight to know that every aspect of our hospitality unfolded according to your expectations, ensuring a par excellence experience. Our team would be glad to know that their efficiency made such a positive difference to your experience. Your kind remarks pertaining to our services are much valued. I'm glad the team was able to take care of all your requirements with utmost courtesy and professionalism. We thank you again for your patronage and feedback and trust you would continue honoring us with your visits to Best Western Merrion. Warm Regards, Dheeraj Heera Operations Manager

"Family Visit to Amritsar Golden Temple and wagha border along with local shopping"

4
AnkkurMamgain, Faridabad, India 14/07/2016

Went with family for visiting golden temple and wagha border, stayed at best western, good hotel at a great place some good eat outs nearby and away from rush and hustle bustle of Amritsar, sumptuous food and great flavours, comfortable and large rooms.

Best Western M, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, Thank you for recommending our hotel and for taking the time to review us on TripAdvisor. I am pleased that you enjoyed your stay with us. I look forward to having you stay with us again on your next visit to Best Western Merrion. Best regards Dheeraj Heera Operations manager

"worth staying..))"

4
User 14/07/2016

for us it was an excellent stay, neat tidy rooms and toilets. rooms were with biggg(wall to wall kind of) glass window. great location, not very far from golden temple, from wagah border and must haves of amritsar..))) restaurant where breakfast was served was also nice. friendly, courteous staff. there was NOTHING for which we had to complain to the hotel staff except for the pool, it was maintained but bit unclean, may be because it is on terrace and is majorly built for terrace pool side parties. please cover the pool with some kind of covers or something as it is on terrace. we will definitely refer best western merrion to others and also for our next stay..))))

Best Western M, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, Thank you for staying with us and for sharing such great feedback. We are glad that we made your stay memorable. We are delighted to know that the food, facilities and services at the hotel were to your liking and we appreciate you taking the time to post such positive comments. and I am happy to know that we managed to deliver. We look forward to having you back at the Hotel real soon. Best regards Dheeraj Heera Operations Manager

"Average stay, Bad Food"

3
User 23/06/2016

Apart from room cleanliness there is no other thing that left a good impression on me. Food was far below par and hotel staff is least interested in making guest feel welcomed. Was kept waiting at the time of checkout and reached railway station just on time.

Best Western M, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, Thank you for sharing your feedback with us. Please accept our sincere apologies for the inconvenience faced during your stay at the hotel.I will discuss the matter personally with the team members and ensure that such incident is not repeated on your future stays with us. I look forward to welcome you back in the not too distant future. Warm Regards Dheeraj Heera Operations Manager

"Absolute value for money!"

4
huda112, New Delhi, India 23/06/2016

I stayed there for a night, as I was travelling for work around Punjab and my return flight was from Amritsar. I checked into my Royal Suite, and found it extremely comfortable! Very spacious, has a well appointed sitting area as you enter the room. Which also has a bar-like table to enjoy a quiet drink, along with sofas and a mini bar. Bedroom has a huge king size bed, and LCD TV,a wardrobe and the bedding is extremely comfortable. Left side of the bed is a huge glass fencing, that let's you take a view outside. The bathroom is also spacious, has all the necessary toiletries and high quality linen. The hotel offers free wifi, tea/coffee maker telephone, cable connection, safety locker and hair dryer in the bathroom. I was also offered a complimentary breakfast; the buffet spread wasn't very impressive, though we also had an option of ordering a-la-carte from a given. Overall, considering what you pay, you get more than worth every single penny.

Best Western M, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience at Best Western Merrion. Thank you so much for appreciating our services. Your review certainly made my day and encouraged my team to strive for greater heights. We are happy to note that your stay at the hotel was comfortable and our services and facilities were able to make a mark. It is important that our guests feel pampered and take back with them beautiful memories. We are committed in delivering the best services at all times and your appreciative feedback and recommendation is truly what we aspire to achieve every day. We look forward to deliver many more outstanding experiences for you in the future! Warm Regards Dheeraj Heera Operations Manager

"excellent location, great value for money"

5
sumeetarora1975, Mumbai (Bombay), India 22/06/2016

title says it all. located in a an upmarket area but close to local dhaba. Very good spread of breakfast. Wifi very poor as it would disconnect very frequently. Hotel staff very friendly and cooperative

Best Western M, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, Thank you for your detailed feedback on your stay at Best Western Merrion. I personally acknowledge your feedback on ‘WI-FI' was not to your satisfaction and sincerely apologize for the inconvenience caused to you. It is feedback from esteemed guests like you which assist us to review our systems and procedures in striving for better service. The team and I look forward to welcoming you back. Warm Regards, Dheeraj Heera Operations Manager

"Good, centrally located hotel, value for money."

4
User 12/06/2016

Arrived late, at about 12 am because of traffic jam end route and had smooth check in. We were provided dinner at 1 am, though with limited menu. Good food. Rooms ate relatively smaller but very neat and clean with individual ac control. Breakfast was good and sufficient. Room service and reception performed very well. Super staff all the way. Will surely stay here next time.

Best Western M, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience at Best Western Merrion. It is our earnest endeavour to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. Your compliments about the service and the food delight me. It gives me great pleasure to share your feedback with the team. We greatly value your patronage and look forward to welcoming you back to Best Western Merrion soon. Thank you once again. Warm regards Dheeraj Heera Operations Manager

"The worst hotel service"

1
User 06/06/2016

The exterior services of this hotel is very nice. But the staff are very unpleasant and not very helpful . The food is the worst. And most of all I found very disgusting, that they attend to their local people first and leave the foreigners for last. They are very unprofessional and I will never recommend any foreigner to stay there. Un top of that the internet sucks big time. I would advise anyone to have data on their machines before you get there .

Best Western M, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, Thank you for sharing your feedback with us. I deeply regret for the inconvenience caused to you and understand that your suggested remarks should have been taken care of by our team. I will discuss the matter personally with the team members and ensure that such incident is not repeated on your future stays with us. I look forward to welcome you back in the not too distant future. Warm Regards Dheeraj Heera Operations Manager

"good hotel"

4
NadiaSnehi, Gurgaon, India 01/06/2016

we stayed here during out trip to Amritsar, and were glad by the end of it. We came during an exceptionally crazy weekend wherein every place was booked like literally full, packed, and charging outrageously so even a cubby hole of a room. After looking at 10 places that were booked, we managed to get a room here at an amazingly decent price and the rack rate so clearly they were not trying to cheat people. the rooms weer fairly big , clean and comfy. We just had breakfast here which was good enough. All in all a really great place to stay if your in Amritsar!

Best Western M, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, Thank you for choosing to stay at our hotel and for taking the time to provide feedback about your stay. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff takes pride in creating a memorable, exceptional “home away from home” for our guests. Thank you again for your positive comments.We do hope that we can welcome you back again very soon. Warm Regards Dheeraj Heera Operations Manager

"Did the job"

4
Cowrakid, Melbourne, Victoria, Australia 28/05/2016

Comfortable bed with plenty of room to work or relax. Quiet location. Nice clean rooms. Friendly staff. Rooftop pool. And a good bar and restaurant. Everything comes together to give you a good hotel experience.

Best Western M, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, We thank you for choosing to stay with us during your recent visit to Best Western Merrion. It is a delight to know that every aspect of our hospitality unfolded according to your expectations, ensuring a par excellence experience. Our team would be glad to know that their efficiency made such a positive difference to your experience. Your kind remarks pertaining to our services are much valued. I'm glad the team was able to take care of all your requirements with utmost courtesy and professionalism. We thank you again for your patronage and feedback and trust you would continue honoring us with your visits to Best Western Merrion. Warm Regards, Dheeraj Heera Operations Manager

"Excellent Property"

5
SHASHANK M, Ghaziabad, India 14/05/2016

One of the best hotels in Amritsar. Food is lip smacking tasty. Have stayed twice and have never felt disappointed. Staff is very efficient and courteous. I highly recommend this property for business and leisure travelers.

Merrion123, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, We thank you for choosing to stay with us during your recent visit to Best Western Merrion. It is a delight to know that every aspect of our hospitality unfolded according to your expectations, ensuring a par excellence experience. Our team would be glad to know that their efficiency made such a positive difference to your experience. Your kind remarks pertaining to our services are much valued. I'm glad the team was able to take care of all your requirements with utmost courtesy and professionalism. We thank you again for your patronage and feedback and trust you would continue honoring us with your visits to Best Western Merrion. Warm Regards, Dheeraj Heera Operations Manager

"Very Nice staff.. Great Customer service. OVerall a nice experience"

4
sahil_mlk, New Delhi, India 25/04/2016

I stayed their around mid April. Pros: 1. Friendly staff. Great Experience 2. Nice rooftop restaurant and well stocked bar. 3. Nice spacious rooms 4. Ample parking. Cons: 1. Not really a con. But a bit far from Golden temple (~4.5 Km) if your only purpose of visit is to visit Golden temple.

Best Western M, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, We thank you for choosing to stay with us during your recent visit to Best Western Merrion. It is a delight to know that every aspect of our hospitality unfolded according to your expectations, ensuring a par excellence experience. Our team would be glad to know that their efficiency made such a positive difference to your experience. Your kind remarks pertaining to our services are much valued. I'm glad the team was able to take care of all your requirements with utmost courtesy and professionalism. We thank you again for your patronage and feedback and trust you would continue honoring us with your visits to Best Western Merrion. Warm Regards, Dheeraj Heera Operations Manager

"A very clean and comfortable place."

5
Roopaganesh, Bengaluru (Bangalore), India 23/04/2016

Staying for 2 days, I found the place very comfortable, relaxed and well located with friendly services like free Wi-Fi, pool, complementary breakfast (quite tasty) and the staff were courteous and polite. Close to the Railway station(5 mins drive), 5 kms to the Golden Temple and easy to get cycle rickshaws or auto too.

Best Western M, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, We thank you for choosing to stay with us during your recent visit to Best Western Merrion. It is a delight to know that every aspect of our hospitality unfolded according to your expectations, ensuring a par excellence experience. Our team would be glad to know that their efficiency made such a positive difference to your experience. Your kind remarks pertaining to our services are much valued. I'm glad the team was able to take care of all your requirements with utmost courtesy and professionalism. We thank you again for your patronage and feedback and trust you would continue honoring us with your visits to Best Western Merrion. Warm Regards, Dheeraj Heera Operations Manager

"Value for money"

4
Tushar S, Pune, India 03/04/2016

Hotel overall good. Location wise it is in Commercial area. It is about 5 Kms from Golden Temple. Front office is quick & cooperative. Breakfast which is complimentary is a good spread. Rooms are quite big. The rooms are maintained very nicely. Value for money. Got a very good deal on Make My Trip.

Merrion123, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, We thank you for choosing to stay with us during your recent visit to Best Western Merrion. It is a delight to know that every aspect of our hospitality unfolded according to your expectations, ensuring a par excellence experience. Our team would be glad to know that their efficiency made such a positive difference to your experience. Your kind remarks pertaining to our services are much valued. I'm glad the team was able to take care of all your requirements with utmost courtesy and professionalism. We thank you again for your patronage and feedback and trust you would continue honoring us with your visits to Best Western Merrion. Warm Regards, Dheeraj Heera Operations Manager

"Good"

4
Utsav M, Amritsar 02/04/2016

I was gone there to attend a birthday party yesterday. The food was amazing.hotel interiors are good . serving was fast and quick hot food. I live in Amritsar and I can that its popular hotel in Amritsar.

Merrion123, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, We thank you for choosing to stay with us during your recent visit to Best Western Merrion. It is a delight to know that every aspect of our hospitality unfolded according to your expectations, ensuring a par excellence experience. Our team would be glad to know that their efficiency made such a positive difference to your experience. Your kind remarks pertaining to our services are much valued. I'm glad the team was able to take care of all your requirements with utmost courtesy and professionalism. We thank you again for your patronage and feedback and trust you would continue honoring us with your visits to Best Western Merrion. Warm Regards, Dheeraj Heera Operations Manager

"Good hotel"

4
drddas, New Delhi, India 02/04/2016

Stayed for 2 nights in room 401, Royal Suite from 26-28th March 2016. The hotel is nicely located just outside the main city. Quiet, well planned neighbourhood. Neat clean, polite and efficient reception, good dining, well appointed room, nice small swimming pool at the terrace. Yes, as few have written, this is a popular place for parties and can become noisy. I was well taken care of and have no personal complaints. However they could fit in another elevator. Rest is perfect.

Merrion123, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, We thank you for choosing to stay with us during your recent visit to Best Western Merrion. It is a delight to know that every aspect of our hospitality unfolded according to your expectations, ensuring a par excellence experience. Our team would be glad to know that their efficiency made such a positive difference to your experience. Your kind remarks pertaining to our services are much valued. I'm glad the team was able to take care of all your requirements with utmost courtesy and professionalism. We thank you again for your patronage and feedback and trust you would continue honoring us with your visits to Best Western Merrion. Warm Regards, Dheeraj Heera Operations Manager

"Our stay at Best western Merrion!"

3
Shiven16, Pune, India 24/03/2016

We recently visited Best western from 19th-23rd of March 2016 and we loved the food and service at the sapphire and especially Mr. Darshan was a very good waiter. We found it a little absurd that every morning there was a wake up at 8:15 for breakfast. Thankfully Ms. Karamjeet took our review seriously and stopped calling early in the morning. It was not her fault though, as the instructions must have been given by the management. The idea of energy saving mode on the air-conditioner was again disturbing in the night as the A.C. Kept shutting every 3 hours. The housekeeping turned of the energy mode after we complained. We had multiple occasions of the key getting deactivated. Every single day we had to get a new one made even though we didn't keep it near the cell phone. The best dish we liked was Mutton chaamps!

"Clean and decent"

4
MumbaiArun, Mumbai 23/03/2016

Clean, fairly well maintained. I was lucky to get a corner room no 309. Room affords a lot of sun light. I hate dingy rooms. Hotel is very well located in Ranjit Avenue. This square has 3 other hotels, food joints etc. Linen, bathrooms etc was clean.

"Luxurious Stayy??????"

5
Shobhik, New Delhi, India 13/03/2016

It's really an awesome stay..luxurious stay..awsumm buffet breakfast ...rooms were very very clean...you can enjoy gymming and swimming pool here..staff were very helpful...what else you want? Its is really really awsumm..????????6kms from golden temple....

Merrion123, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, We thank you for choosing to stay with us during your recent visit to Best Western Merrion. It is a delight to know that every aspect of our hospitality unfolded according to your expectations, ensuring a par excellence experience. Our team would be glad to know that their efficiency made such a positive difference to your experience. Your kind remarks pertaining to our services are much valued. I'm glad the team was able to take care of all your requirements with utmost courtesy and professionalism. We thank you again for your patronage and feedback and trust you would continue honoring us with your visits to Best Western Merrion. Warm Regards, Dheeraj Heera Operations Manager

"Excellent Place in Amritsar "

5
gagansatia, Muktsar, India 08/03/2016

I was there for a conference in Amritsar...So I booked this hotel...My experience was par excellence...The location of the hotel is just amazing...View from the room is also very nice...Very clean & spacious room...Very friendly & helping staff...Breakfast was very tasty & lavish...Overall an excellent & a must recommended hotel to stay in Amritsar...

Merrion123, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, We thank you for choosing to stay with us during your recent visit to Best Western Merrion. It is a delight to know that every aspect of our hospitality unfolded according to your expectations, ensuring a par excellence experience. Our team would be glad to know that their efficiency made such a positive difference to your experience. Your kind remarks pertaining to our services are much valued. I'm glad the team was able to take care of all your requirements with utmost courtesy and professionalism. We thank you again for your patronage and feedback and trust you would continue honoring us with your visits to Best Western Merrion. Warm Regards, Dheeraj Heera Operations Manager

"Good hotel"

4
saumitrasingh07, New Delhi, India 06/03/2016

i have stayed in this property several times, good property to stay and good food. good location as well. This is one of the finest 4 star property in the city. the pricing and facilities match really well in this hotel.

Merrion123, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, We thank you for choosing to stay with us during your recent visit to Best Western Merrion. It is a delight to know that every aspect of our hospitality unfolded according to your expectations, ensuring a par excellence experience. Our team would be glad to know that their efficiency made such a positive difference to your experience. Your kind remarks pertaining to our services are much valued. I'm glad the team was able to take care of all your requirements with utmost courtesy and professionalism. We thank you again for your patronage and feedback and trust you would continue honoring us with your visits to Best Western Merrion. Warm Regards, Dheeraj Heera Operations Manager

"Nice Hotel , Good Location , had good restaurants near by , quiet Place.."

4
DILPRIT1981, New Delhi, India 03/03/2016

Hotel is Nicely located at Ranjit Avenue , where some other Good Hotels are also located.. Rooms were clean & Nice. Buffet Breakfast was also good--nice ambiance.. .. Rooms at Very affordable Price. Nearby have Good Restaurants to explore.. Very near to Railway station around 10-15 minutes distance.. and To Golden Temple took around 15-20 minutes only.. The only problem we faced here upon reaching around 10:45pm was that there was Party going on at the basement and we were worried if there will be disturbance in Room (we had room on 3rd floor).. in Room there was very little sound that i could hear..Although i requested the front desk to reduce the noise and they did listened to my request , however the party ended late around 12:00-12:30am... i would request Guests to Book 4th/5th floor in any such cases... i think Hotel is upto 5th Floor only... we ate Dinner at their The One Restaurant ( where live singing was going on -nice ) Food was nice .

Merrion123, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, We thank you for choosing to stay with us during your recent visit to Best Western Merrion. It is a delight to know that every aspect of our hospitality unfolded according to your expectations, ensuring a par excellence experience. Our team would be glad to know that their efficiency made such a positive difference to your experience. Your kind remarks pertaining to our services are much valued. I'm glad the team was able to take care of all your requirements with utmost courtesy and professionalism. We thank you again for your patronage and feedback and trust you would continue honoring us with your visits to Best Western Merrion. Warm Regards, Dheeraj Heera Operations Manager

""Awesome experience, room service was very good""

4
nimita470, New Delhi, India 24/02/2016

Nice experience in BEST WESTERN MERRION, Amritsar. A very clean and less noisy location but there is little conveyance problem. Unsafe too after evening. Hotel has cabs facility but too expensive. So prefer own. It's best to use online cabs but sometimes non availability or driver denied. It's luck to have a successful ride in cabs. Then only option to wait for auto at some distance from hotel. Railway station very near but demanding very high I. E. 150 rs. There is complimentary pick up but the hotel contact no. We tried and it's temporarily not working. Then finally got other no. But they denied of this facility. Well the guard and front office welcomed us nicely. But welcome drinks only mocktail. No tea/coffee or eateries. Golden temple is with in 4-5 kms and wagah border is 30 kms away. It's best to get to and fro service for border. Breakfast complimentary is very good but not very good. Bakery items eggless not available. Some staff confused us. Then one waiter assure us that some items eggless. Otherwise hospitality is very good. Cloth market also near from hotel. Room service very good and room has many facilities but the kettle is not working properly but they change it and last not the least it has WiFi facility but it was not worked for first day. But next day we got and it's easy for us to plan our day. Thanks a lot best western MERRION. I do plan my next journey and visit here again definitely.

Merrion123, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, We thank you for staying with us and your appreciation on good rooms and service and However, we regret to learn that we couldn't create the same par excellence impression created by our services. Please be assured that we strive to leave no scope for complaint and we would certainly ensure that your next visit is in tandem with the remarkable experience that most of our patrons have enjoyed with us. Once again, thank you for honoring us with your patronage and we look forward to make a positive difference to your next visit. Warm regards, Dheeraj Heera Operations Manager

"Best Value For Money"

5
User 20/12/2015

Best in class, best in value, best location, highly recommended. To be truly Amritsar is very crowded, Public transportation is worst in Amritsar everywhere you will listen horn and find rickshaw auto wale its difficult to cross road jaam all over if you are traveling I would suggest have a good hotel to get your self relaxed.

"Satisfactory stay, apart from restraunt experience..."

3
Daksh9704, New Delhi, India 19/12/2015

I stayed for a day with my parents, room was nice and spacious. We opted for an extra bed and it worked for us. Good room service and comfy rooms especially the price at they offer. Only scope of improvement for them is their dinning area and elevator. Elevator was too messy and doesn't speak with the standard of the hotel. I personally didn't like the "double standard" of their dinning area. For instance, while having lunch & dinner they didn't serve normal drinking water even after asking for the same management said "We serve only mineral water (INR 65/bottle)" Next morning when we were having buffet breakfast which was part of our room plan, surprisingly they started serving normal water :) . Also service was a bit slow. Rest, stay was pleasant. Average dinner for 3 (all vegetarian) will cost around INR 2.5K.

"Modern hotel in Amritsar"

4
Manjit S, Birmingham, United Kingdom 17/12/2015

Visited the Best western after a night in a not-so-good local hotel and it was fantastic. Stayed for 5 nights and it was good value for money (approx £60/night) with a nice dining area for breakfast and really friendly staff. The gym and swimming pool were deserted so I had them to myself for the whole week! There is a rooftop restaurant next to the pool for evenings only but it was a bit chilly and there was no extra heating. Room service was good and pretty cheap too. The hotel is located close to the shopping district and it was pretty convenient to get around by taxi (if you can cope with the kamikaze driving). I'd definitely stay here again.

"VALUE FOR MONEY"

4
Ashok J, New Delhi, India 11/12/2015

Great location, check-in was smooth and fast, room was excellent. only had breakfast. which was good and sufficient variety. overall experience was excellent if come again to amristar will stay here only. GOOD VALUE FOR MONEY.

"AS GOOD AS ANY MAJOR 5 STAR HOTEL ON A SMALLER SCALE AND GREAT CARE"

5
travelin4sure, Greater London, United Kingdom 09/12/2015

Everything from early check in at 9.30am accommodated with a smile and refreshments tea or coffee,room on 5th floor spacious clean and comfortable. Top floor roof top pool and smoking area. As it was wedding season lots of parties going on and pool parties excellent atmosphere. Bar on the first floor good service and bar snacks priced at reasonable charge and not a rip off. Breakfast a good selection and if not on the menu or buffet you can always ask the waiters who are always there to please.On the whole as good as Holiday Inn but you save money.

"AN IDEAL STAY FOR FAMILY"

4
Prasanthdhanapal, cochin 05/12/2015

Stayed for 3 days with family at Merrion after a conference. Great location and calm. Located in Ranjit avenue is a good location for family to tour Amritsar. Cabs are easily available. Can take a stroll in the evening by the lanes. No pollution. Staff are very helpful and service is great. Restaurant is good particularly the breakfast. Lunch is expensive.

"Avoid this hotel"

3
madho b, new delhi 29/11/2015

Very unfriendly to the customers. I checked in on 26th Nov. 2015. Upon checking in i noticed hammering sound coming from a floor below. Told reception at least 10 times but to no avail. i was told that tiling work was going on on first floor they have stopped the work around 7.15 P.M. To my shock work was going on till 8.00 P.M. and when i personally visited the floor, workers told me that they do not have any instructions from hotel to stop work and they would work till 11.00 p.m. That is the way this reputed hotel chain treat their customers. Before that i was told twice that the work has been stopped. It was stopped past 8.00 PM only after the intervention of Mr. Rajan(Front office Manager). i would recommend not to stay in this hotel when in Amritsar. There are better options available.

"Pleasant Surprise"

5
pinky b, Melbourne, Australia 23/11/2015

Staying in best western while in Amritsar felt initially like a compromise as the original place we wanted was booked. But the staff, service and quality if rooms at this place didn't give any reason to complain! Rooms are lovely and spacious, service is prompt, restaurant food is great including the breakfast buffet and above all the proximity to the golden temple is very good -10km i think. staff are AWESOME! Definitely recommend the place and will stay there again when in Amritsar.

"Very friendly service"

4
birendraNewDelhi, New Delhi 12/11/2015

This was our second visit to the hotel. We got a nice welcome and Mr. Rajan SHARMA upgraded us to the Royal Suite, a very comfortable room. The breakfast was nice. Everything about the hotel is good but it needs one more lift.

"dinner service...!"

3
JollyBiswas, Jamshedpur, India 25/10/2015

The hotel from outside and inside looks good. Location is great. Rooms were not an issue. But the worst part was the dinner. The staff was slow and they were few in number. The food quality was not up to the mark. There was no choice of ice cream on our first dinner (only vanilla was available and a such a thing is not expected from a big hotel like this). The dinning room is dark and visually weak people are bound to have trouble eating dinner there. The lift was smelly!!! not taken care for years perhaps. I hope these problems are sorted out later.

"Good hotel"

5
Booty007, New Delhi, India 10/09/2015

Really a nice hotel to stay in Amritsar.. Everything was fantastic whether it be location, staff, cleanliness. I would definitely stay in this hotel next time I visit Amritsar. Would definitely recommend if anyone want to visit Amritsar and reading this post

GMBW_Merrion, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, Greetings from Hotel Best Western Merrion !! Thank you for choosing to stay at our hotel and for taking the time to provide feedback about your stay. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff takes pride in creating a memorable, exceptional “home away from home” for our guests. Thank you again for your positive comments.We do hope that we can welcome you back again very soon. Best Regards Dheeraj Heera Operations Manager 9216773802

"10/10 for customer service"

5
User 05/09/2015

What a great hotel with a great location. I stayed there for a night. The bar is great and the staff is so helping. The cool manager Jasdev made us very comfortable. All the big shops and restaurants are close by. Must stay and I will visit there again. Thank you staff members of best western.

GMBW_Merrion, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, Greetings From Hotel Best Western Merrion !! So delighted to read that you left feeling so well looked after. We firmly believe in creating amazing experiences for all our guests at Best Western Merrion and receiving feedback like yours makes us very happy. We are so glad you appreciated the area and feedback about your room,food and services. We do hope that we can welcome you back again very soon. Best Regards, Dheeraj Heera Operations Manager 9216773802

"Good hotel and food"

4
amitm50, Edmonton, Canada 28/08/2015

Hotel staff was friendly. Property was clean and tidy. Restaurant had great food. Hotel was close to Golden temple. Had minor problems like sink was bit slow with drain and there was no ironing board in the rooms.

GMBW_Merrion, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, Greetings from Hotel Best Western Merrion !! Thank you for choosing to stay at our hotel and for taking the time to provide feedback about your stay. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff takes pride in creating a memorable, exceptional “home away from home” for our guests. Thank you again for your positive comments.We do hope that we can welcome you back again very soon. Best Regards Dheeraj Heera Operations Manager 9216773802

"About Hotel"

5
Satinder40, London, United Kingdom 22/08/2015

Hotel ia at amazing location. Very much approachable and well connectivity to Golden Temple or other sightseeing places. Rooms are excellent, food is excellent. Top roof pool and open restaurant is very good. GYm facility also there. Good staff especially Mr. Jasdev Singh is very good person and make my visit at hotel like home.

GMBW_Merrion, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, Greetings from Hotel Best Western Merrion !! Thank you for choosing to stay at our hotel and for taking the time to provide feedback about your stay. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff takes pride in creating a memorable, exceptional “home away from home” for our guests. Thank you again for your positive comments.We do hope that we can welcome you back again very soon. Best Regards Dheeraj Heera Operations Manager 9216773802

"Wonderful stay"

5
uppercut, Singapore 22/08/2015

Had an enjoyable stay recently, rooms are clean and staff are bubbly always there to assist. The guys at the front were very helpful in showing us what and where has the best deals for shopping and sight seeing. We will definitely be back!! Location is excellent about 5 to 10 mins away from all major shopping areas, food was fantastic as well if you just decide to chill and enjoy the hotel facilities.

GMBW_Merrion, Manager at BEST WESTERN Merrion, responded to this review
Dear Guest, Greetings From Hotel Best Western Merrion !! So delighted to read that you left feeling so well looked after. We firmly believe in creating amazing experiences for all our guests at Best Western Merrion and receiving feedback like yours makes us very happy. We are so glad you appreciated the area and feedback about your room,food and services. We do hope that we can welcome you back again very soon. Best Regards, Dheeraj Heera Operations Manager 9216773802

Ces avis expriment l'opinion subjective de voyageurs individuels et non pas celle de TripAdvisor LLC ou de ses partenaires.