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SureStay Hotel by Best Western Amritsar, Amritsar

SCO 30 97 Acre Scheme D Block, 143001, Amritsar, India - Vedi su una mappa
SureStay Hotel by Best Western Amritsar - Hall Il SureStay Hotel by Best Western Amritsar è situato nel centro di Amritsar. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Situato in una posizione ideale in Ranjeet Avenue, una zona elegante in rapida espansione di Amritsar, il SureStay Hotel by Best Western Amritsar è un hotel boutique moderno ed elegante che coniuga il meglio dei servizi personalizzati, dei tocchi indimenticabili e dell'ospitalità calorosa che caratterizzano l'offerta del gruppo Best Western. Il SureStay Hotel by Best Western Amritsar funge da punto di accesso alla città santa di Amritsar e al suo ricco patrimonio storico, culturale e gastronomico, ed è il luogo perfetto in cui soggiornare per i viaggiatori d'affari, i turisti e i pellegrini.

SureStay

Hotel by Best Western Amritsar

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Ristorante
    Ristorante
  • Colazione all
    Colazione all'americana
  • Aria condizionata
    Aria condizionata
  • Lounge / Bar
    Lounge / Bar
  • Parcheggio gratuito
    Parcheggio gratuito
  • Parcheggio esterno
    Parcheggio esterno
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Sicuro
    Sicuro
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Basato sul parere di 42 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
25
Molto buono
12
Nella media
2
Scarso
2
Pessimo
1
CONSULTARE I PARERI SU
Affari Affari
6
Da solo Da solo
1
In coppia In coppia
1
In famiglia In famiglia
25
Viaggio con amici Viaggio con amici
3
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Poor Customer Service"

2
mseera, Kuala Lumpur, Malaysia 02/04/2020

Don't consider staying at this hotel. Looks nice from pictures cause it's new, however it's customer service is bad. Stayed with family and half way during the stay, hot water ran out and none was provided (it was during winter). General Manager promised to set things right but never did anything. Breakfast was on average, with option to order most food.

"Nice experience at Hotel"

4
User 11/03/2020

The hotel has neat and clean, spacious rooms with comprehensive food menu. The service gesture by staff is admirable. Buffet breakfast is is also very tasty and good. I recommend it for short and long stay.

SureStayAsr, General Manager at Surestay Hotel by Best Western Amritsar, responded to this review
Dear Mr.Jain, Sat Sri Akaal. Greetings from the city of Golden Temple!!! Thank you so much for your feedback and to give other guest the opportunity to Review that you have enjoyed Excellent Hospitality and we are glad that your recent stay was comfortable at Sure Stay by Best Western Amritsar. Appreciation from our esteemed guests always encourages us to strive for more and definitely motivates us to do our best, always. It would be our honor and privilege to welcome you back as our special valued guest and would be more than eager and happy to serve you with absolute assurance of better experiences and fond memories. Looking forward to welcome you again at Sure Stay by Best Western Amritsar whenever Travel Brings you back to Amritsar.. Warm Regards, Sanjay Kachroo

"family trip"

5
User 05/03/2020

Last year I stayed in this hotel for 5 nights. Amazing hotel and cooperative staff. Food is delicious and too good. I will recommend Surestay hotel to travelers. I will definitely come back again whenever I visited amritsar

SureStayAsr, General Manager at Surestay Hotel by Best Western Amritsar, responded to this review
Dear Guest, Sat Sri Akaal. Greetings from the city of Golden Temple!!! Thank you so much for your feedback and to give other guest the opportunity to Review that you have enjoyed Excellent Hospitality and we are glad that your recent stay was comfortable at Sure Stay by Best Western Amritsar. Appreciation from our esteemed guests always encourages us to strive for more and definitely motivates us to do our best, always. It would be our honor and privilege to welcome you back as our special valued guest and would be more than eager and happy to serve you with absolute assurance of better experiences and fond memories. Looking forward to welcome you again at Sure Stay by Best Western Amritsar whenever Travel Brings you back to Amritsar.. Warm Regards, Sanjay Kachroo

"Nice hotel"

4
Suneel_12, New Delhi, India 04/03/2020

The hotel is newly built and has neat and clean, spacious rooms with comprehensive food menu. The service gesture by staff is admirable. Buffet breakfast is not comprehensive, but, serves the purpose. Overall, recommended for short and long stay.

SureStayAsr, General Manager at Surestay Hotel by Best Western Amritsar, responded to this review
Dear Mr. Suneel, Sat Sri Akaal. Greetings from the city of Golden Temple!!! Thank you so much for your feedback and to give other guest the opportunity to Review that you have enjoyed Excellent Hospitality and we are glad that your recent stay was comfortable at Sure Stay by Best Western Amritsar. Appreciation from our esteemed guests always encourages us to strive for more and definitely motivates us to do our best, always. It would be our honor and privilege to welcome you back as our special valued guest and would be more than eager and happy to serve you with absolute assurance of better experiences and fond memories. Looking forward to welcome you again at Sure Stay by Best Western Amritsar whenever Travel Brings you back to Amritsar.. Warm Regards, Sanjay Kachroo

"Stupid hotel management.."

1
User 27/02/2020

I stay at hotel 2days ..wasted money..very hot no aircond..noisy even in midnight do contration work on night.stupid management..all staff no adicaded people..no go school all staff..i think no school in amristar.

SureStayAsr, General Manager at Surestay Hotel by Best Western Amritsar, responded to this review
Dear Guest, Sat Sri Akaal. Greetings from the city of Golden Temple!!! Dear guest thank you for reviewing SureStay Hotel By Best Western Amritsar. We value our guests. Your feedback is appreciated. We deeply regret that you had an unpleasant experience at our Hotel. We once again regret the inconvenience caused. Please give us an opportunity to make amends. It would be our pleasure to See you again at SureStay By Best Western Amritsar. Warm Regards, Sanjay Kachroo

"Dont recommend"

2
Automatron, Tehran, Iran 25/02/2020

I reached early morning and asked for early check-in. They charged me 800 rupees and my friend who reached a day earlier didnt pay a dime for early check-in. The hotel is noisy with music playing in the halls every morning which can be heard easily inside the room. My room had no window and its chiller didnt work and my room was highly damp/humid to an extend that my suitcase and shoe had mold on them after 5 days. Also the best felt extremely damp. Eventually I was asked to pay at check out although i had paid online before hand but they said they have not received any payment (i contacted my travel agent and they reimbursed me). Other 5 friends who stayed there also had their own problems with the rooms/services. All in all an awful experience. Do not recommend.

SureStayAsr, General Manager at Surestay Hotel by Best Western Amritsar, responded to this review
Dear Mr. Vahid, We deeply regret for the inconvenience caused during your stay. Retention was charged to the person who checked in a day earlier. your booking was for base category of room which was Superior room & was assigned to you upon check in . As to put on Air Conditioning unit it takes 24 hours for plant to get into that mode & it was mid February, other guests did want to have AC. That is why we were in a state of dichotomy . Instrumental music which is being played in every hotel was on low pitch in lobby & Corridors . However I once again apologize for the inconvenience caused and would request you to give us one more chance. Thank you Warm regards, Sanjay kachroo

"Excellent "

5
11_ashna, Johannesburg, South Africa 22/02/2020

Excellent hotel, when in amristar, this hotel is a must, 5 star rating, cleanliness, and very friendly staff, the complimentely breakfast cater for English n India, large variety, lunch and dinner was master chefs quality, awesome food.

SureStayAsr, General Manager at Surestay Hotel by Best Western Amritsar, responded to this review
Dear Guest, Sat Sri Akaal. Greetings from the city of Golden Temple!!! Thank you so much for your feedback and to give other guest the opportunity to Review that you have enjoyed Excellent Hospitality and we are glad that your recent stay was comfortable at Sure Stay by Best Western Amritsar. Appreciation from our esteemed guests always encourages us to strive for more and definitely motivates us to do our best, always. It would be our honor and privilege to welcome you back as our special valued guest and would be more than eager and happy to serve you with absolute assurance of better experiences and fond memories. Looking forward to welcome you again at Sure Stay by Best Western Amritsar whenever Travel Brings you back to Amritsar.. Warm Regards, Sanjay Kachroo

"Amritsar trip to visit Golden Temple and Wagah Border"

5
AlokBhatia10, New Delhi, India 19/01/2020

Had a very comfortable stay at Sure Stay. Enjoyed complimentary Breakfast, Lunch and Dinner of Hotel. New set up with great hospitality. We booked three deluxe rooms and stayed for three days. Had visit of Durgiyana temple and Mall also. I recommend the hotel for Amritsar stay.

SureStayAsr, General Manager at Surestay Hotel by Best Western Amritsar, responded to this review
Dear Guest, Sat Sri Akaal. Greetings from the city of Golden Temple!!! Thank you so much for your feedback and to give other guest the opportunity to Review that you have enjoyed Excellent Hospitality and we are glad that your recent stay was comfortable at Sure Stay by Best Western Amritsar. Appreciation from our esteemed guests always encourages us to strive for more and definitely motivates us to do our best, always. It would be our honor and privilege to welcome you back as our special valued guest and would be more than eager and happy to serve you with absolute assurance of better experiences and fond memories. Looking forward to welcome you again at Sure Stay by Best Western Amritsar whenever Travel Brings you back to Amritsar.. Warm Regards, Sanjay Kachroo

"Amazing Stay and Friendly staff"

5
User 13/01/2020

Friendly staff and food was very nice. We stayed two days and don't experience any issues. From the staff at reception to the staff at kitchen all are very helping and supportive in nature..,.... Location of the hotel is also appropriate, if you are traveling from delhi you need not to enter in the city. Hotel is also very near tp Aatri boarder.

SureStayAsr, General Manager at Surestay Hotel by Best Western Amritsar, responded to this review
Dear Guest, Sat Sri Akaal. Greetings from the city of Golden Temple!!! Thank you so much for your feedback and to give other guest the opportunity to Review that you have enjoyed Excellent Hospitality and we are glad that your recent stay was comfortable at Sure Stay by Best Western Amritsar. Appreciation from our esteemed guests always encourages us to strive for more and definitely motivates us to do our best, always. It would be our honor and privilege to welcome you back as our special valued guest and would be more than eager and happy to serve you with absolute assurance of better experiences and fond memories. Looking forward to welcome you again at Sure Stay by Best Western Amritsar whenever Travel Brings you back to Amritsar.. Warm Regards, Sanjay Kachroo

"Surestay, awesome stay"

5
User 13/01/2020

The rooms are beautiful & maintained with all amenities.. The food was very tasty & the service provided by you is best.. I will recommend people to stay here.. The staff is polite & supportive... Cheers..!!!

"Overall a decent property"

3
kaitz007, Gurugram (Gurgaon), India 29/12/2019

The property is newly built and hence amenities such as room space, cleanliness etc. is good. Although I had reserved over a month ago with a request for upgrade the same was denied (my bad). We were finally offered all 3 rooms on the 5th floor, but was extremely disappointed with two things in particular- NO hot water (amritsar was around 2-4 degrees around that time) and the rooms were extremely cold (no blowers). However must compliment the food quality which was very good and value for money. The staffs were good and possibly tried their best at all fronts;

"Warm staff. Good rooms."

5
Ujwal M, Vadodara, India 27/12/2019

We stayed on a busy Christmas weekend and yet were amazed by service. Shout out to Amrit at the front office for making it pleasent from reserving on phone right up to check out. Good well equipped rooms with ample natural lighting too.

"Comfortable"

4
krishnaranjanp, Patna, Bihar, India 18/12/2019

Everything about this property is good.The doors and handles are hard on hinges may be the fittings are new. Lounge is low in space.The staffs are co operative and well mannered.You can get Hotel cars are available for site seeing but they appeared costly to me. Complementary Breakfast is good.

"Enjoyable stay"

5
User 14/12/2019

Comfortable and spacious rooms - had a good nights sleep all 3 nights we stayed at the hotel. Good breakfast variety. Really friendly and attentive staff who got us involved with Diwali celebrations which was fantastic and really added to our experience.

"Excellent"

5
User 15/11/2019

Excellent hotel 1. its a bit far from Golden temple- but with OLA it will cost around 100 bucks to get there 2. Excellent breakfast 3. Excellent interiors in the room 4. Extremely neat and clean 5. Excellent hospitality 6. Some rooms have no windows- dont pick that room Just 1 suggestion- 1. in the bathroom there is no place to keep soap dish! its very strange- please build this in! Otherwise- this place is very very reasonable and has amenities just like a very good top international chain hotel.

"Very comfortable five star "

4
User 03/11/2019

this is near to Amritsar airport Best western is always good to serve for his services. Hotel rooms are really good and comfortable staff and services are very good. As we are Jain they served us Jain food that's what we want. Prices are fair enough. We liked rooms they have locker facilities Must stay.

"Good rooms, poor service"

3
ShoaibKazi21, Navi Mumbai, India 29/10/2019

Construction going on both sides of property. Luckily, there was not much disturbance for us as it was on halt due to Diwali. The breakfast options are extremely limited and very, very poorly managed. There's just no thought applied to the process! There is always something running short and it takes a lot of time and follow-ups to get replenished. There is a lady in their restaurant who keeps sulking & frowning and has all excuses for the poor service! Someday there are bakery items and they disappear the next day!? We got repeat breakfast options in our 3 days stay? Really, where did you get your chef from? It seems there is just one stove in the kitchen as things take awfully loong to come by. Even tea gets served after 4 follow ups & after 20 min. The reason quoted - it's being made fresh!? The housekeeping never picks up the phone and they give just one small bathing soap even for a twin occupancy room - they never replaced the soap in our room in 3 days. There is no hand wash or shower gel provided either!?

"Wonderful stay"

5
User 11/10/2019

The staff and service was good. The hotel is nearby to the main market area and easily accessible to the Golden Temple. The breakfast spread and the taste of the food was really good. The room allotted to us was good but little thorough cleaning under the bed should be looked into

"Memorable Trip"

5
User 09/10/2019

I had booked 2 rooms in Surestay Amritsar hotel as we were visiting Amritsar along with parents. The reception team upgraded our rooms and had reserved 2 adjacent rooms. The staff was very cordial and helpful. The breakfast was part of our tariff a d we enjoyed it. The variety of items was very good and the staff was always willing to get you kitchen prepared tea or coffee and any special items without any issue. We wanted to eat paratha one day which was not on their breakfast buffet, but they very happily prepared 2 parathas for us, which was really going out of the way. The food was also very tasty and staff helped us with the serving size so that we don't over order. The rooms were great, spotless and very well maintained. We had an amazing and memorable stay and will definitely stay here in future as well. Thanks.

"Good and comfortable "

5
User 08/10/2019

Very good hotel, especially Amrit/Reception made sure that we had a good time. What's good — - Staff is very good and cooperative - Rooms are clean with good size , and both hot/cold running water - Ample parking - Close to road and you can easily get autos from here - Food costs are reasonable for inRoom dining, and is tasty as well. What's average - Breakfast has limited menu options

"A great evening at a very good Hotel "

5
Arun V, Amritsar, India 03/10/2019

We fifteen couples got together at this place in their Sapphire Hall. Great ambience. Great service by very courteous staff. The soup, the snack were just great and the expense was also not that much. Loved it

"Excellent Stay with Courteous staff and amazing food "

5
User 26/08/2019

I have stayed here for 3 nights. Rooms are spacious, clean and best things is that staff is too courteous. Services are prompt and efficiently handled. Breakfast in one restaurant Cafesure has been excellent and dinner options are good too. I definitely suggest this property.

"Excellent services"

5
User 23/08/2019

Amazing services regarding rooms nd food.. staff is also helpful ..so overall very good.. very neat and clean rooms ..situated at good location.. evenmore miss harwinder is very helpful.. staff understand our needs nd help us according to that. So overall ererything is great..

"Business"

5
User 23/08/2019

Best place fir stay...good food ....proper clean room....a such a nice place for stay....good service ... Walk in distance from Golden temple, room are clean and Gud for stay Is the best place for business meeting...enjoy with frnds...with family

"Definitely "Surestay" as the name suggests"

4
User 18/08/2019

the name says it all "Surestay" so this maiden stint with the hotel is a definite yes to choose this hotel on our next visit to Amritsar,international standards from foyer,rooms,hospitality,service. The breakfast spread was limited and food tasted average. but the overall experience dazzles!

"Awesome Hospitality"

5
User 29/07/2019

Really appreciate the hospitality and care shown by the staff. Even late night the staff was really happy to serve us and our kids with delicious food. The maggie made was really awesome . Even the car pickup and drop (Mr Manoj) and his knowledge about city was good. Then you meet another guy Sukkraj who guided us with the timings helped us a lot with the beautiful darshan of Sri Harmandar Sahib. Hats off to Sure stay team. Keep it up.

"Comfortable stay & great staff.."

5
gaurevkohli, Chandigarh, India 18/07/2019

Had an amazing time with family at the hotel. The staff was really helpful, specially Amrit who was handling the front office & provided all the information which was required.. Everything was managed perfectly. Would recommend to everyone..

"A must visit place in Amritsar"

5
User 01/07/2019

This hotel has an amazing ambience, the food quality and the staff support is the best. From the time we had checked in to our rooms till checkout the service we received is just wow!! They make their feel really special..

"Great Hospitality & Clean Rooms and amazing Breakfast! Definitely one of the best places to stay in Amritsar"

5
stuti c, Mumbai, India 29/06/2019

I booked this hotel from Makemytrip only on the basis of pictures for my Parents. My father after his visit specifically asked me to give them "Full Marks" on internet!! Clean rooms, Great Hospitality! The owner, a kind old Sardarji Uncle was personally attending guests making sure they are having a comfortable trip. Sending my parents to stay at a hotel & having them taken care of makes me feel this place is great for families & one must book this hotel if you are planning to visit Amritsar!!

"Very good"

4
Shreenivas S, Bengaluru, India 20/06/2019

Clean rooms, excellent staff and ambiance in the hotel. Though it is slightly away from the airport and railway station, the hotel is well maintained and clean. The choice of toiletries and bath towels were very good. Breakfast was good too and service was very pleasant. Food is a bit expensive. Its a new property. The comfort of staying in branded hotel chains is something different and this hotel is a testimony to it. I will give it 4.5/5.

"Good hotel for family"

5
User 15/06/2019

Nice staff , nice ambience,nice view clean rooms kids friendly hotel ample amount of parking space,easy to find through map ,good food i would love to visit again in my next stay fully satisfied,.......

"Nice property"

5
Sanverma71, Gurugram (Gurgaon), India 13/06/2019

Its a new property. Nice and clean room with modern fittings .Good food and room dining services . Overall a good value for money and had a pleasant stay. Will reccomend for family and business . Courtieous staff

"Comfortable Stay"

4
User 13/06/2019

In all respect the stay turned out to be awesome as the property is new,neat and clean,ambience is good and moreover hospitality is superb,food is tasty.Must stay.Value for money.Also location is excellent.

"Excellent place to stay"

4
Explore63658944706, Srinagar, India 11/06/2019

Excellent hospitality. Very nice staff. I travelled wth my family and itwas really nice experience to be there. Food was awesome. Staff was very humble in welcoming and assisting at every step. They are doing very good in making this hotel a success

"Stay at Surestay Amritsar"

4
Companion07460930590, Chandigarh, India 09/06/2019

The stay was quite a good one could have been better with the breakfast. Overall a good experience Very good staff Excellent rooms Can get better with the breakfast Clean rooms Friendly staff Nice internet

"Amazing hotel!!"

5
User 08/06/2019

The quality of our holiday in Amritsar was really elevated by a comfortable stay in Sure Stay. The rooms were clean with all the basic amenities that are supposed to be present. Breakfast was tasty and the entire team of hotel was extremely helpful and friendly. One of our rooms was also upgraded to premium.

"New Construction"

4
Niya1315, Gurugram (Gurgaon), India 28/05/2019

This hotel is in Ranjit Avenue. As per the person there, this hotel was started in Feb 2019. The hotel is newly constructed. The service there needs to be improved. The room given to me was clean and spacious. The food served there was tasty.

"Excellent Hotel"

5
397sridhart, Chennai (Madras), India 18/05/2019

Just checked in .. ambience is amazing... Brand new hotel... Room interiors & upholsteries are good... must try hotel in Amritsar.. eventhough the hotel is situated in bit of outskirts, didn't feel abt it.

"Good Hotel"

4
803gauravn, New Delhi, India 16/05/2019

Fantastic hotel, neat & clean rooms. Excellent service. Food was amazing. Breakfast was great. They have a in-house bar as well. Negetive points are location & from outside hotel looks like a local hotel.

"Superb !!!"

5
User 15/05/2019

Superb hospitality,, great food and ultra modern and very clean rooms... all in all a great boutique hotel !! Much recommended for family , business and solo travellers ... one of the best hotels in Amritsar located in the posh locality !

"Pretty good hotel at this price"

5
User 03/05/2019

Its a Brand new hotel with clean and spacious rooms. We only stayed one night enroute our journey but was impressed with their hospitality and room size especially.Breakfast had a good spread. Go for it!

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