SureStay Plus by Best Western Amritsar

Lovely stay and so convenient. The food in the restaurant was really tasty and serving staff was helpful. A little noisy from the neighbouring guests and the corridor but fine for us.

Amazing stay with professional staff and clean rooms

1)Excellent place to stay. 2)The hotel is located in a prime shopping area. 3) the reception was warm and welcoming 4)The restaurant had a very big and healthy spread for breakfast. The captain in charge Mr. Ravi was very courteous . 4) the rooms are well maintained I will recommend this place for a stay and will repeatedly come here when in Amritsar.

The location is spot on in the heart of Amritsar. It is a pedestrianised area so you need to discuss with your driver where to drop you as it's very busy. There are many shops around selling magnets and toys. Lots of suit shops. It is 4-5 min walk max from Sri Harmandir Sahib and right next to Jallianwala Bagh, about 9-10 min walk from Partition Musuem. People come and go all hours of the night. 5th floor is noisy, you can hear the kitchen noises, these go on late and start early in the morning. There is a service cupboard outside our room and that made it noisy. It would be less noise on a lower floor. The housekeeping staff work hard, clean rooms, could do with more towels but there is enough. The restaurant is excellent breakfast and evening meal. Thank you to Sandeep, Harbeer/Harvir and Gurcharan. Their pleasant manner, politeness, kindness and calm nature was very welcome. They are a credit to the hotel. It was like a dream being in Amritsar and thank you to all hard working staff at the hotel.

Very good hotel and their ambiance staff was nice thanks for shubhankar and karan thanku was giving memorable experience thanku

Had a wonderful stay at this hotel. The rooms were comfortable, well-maintained, and pleasant to stay in. The location is excellent, especially for exploring the local market and nearby areas conveniently. The food was delicious and added greatly to the overall experience. A great choice for both comfort and accessibility

Everything is great specially rooms very ........🥰😎😎🤩🤩near and clean

Great stay with family , ☺️☺️☺️☺️☺️

I want to say that the quality is good but do some work on the food management and services because I came here before from sarovar portico which has an awesome management. I do not want to judge anyone but, why you are want feedback or anyone wants feedback because they want to improve theirselves so that is the feedback that I want to give you. Thank you

For the amazing food and cleanliness I will give 5 star best place for hotels in amritsar

Very nice location and also staff and service

We stayed in the SureStay for two days. It was a wonderful experience. Big, beautiful and clean rooms. What we loved most was the food in the restaurant and the excellent servive there. Our special thanks Go to Mr Ravi, Mr Karan and Mr shubhkar

Overall it was a decent experience. The staff was cordial and helpful. Food was also decent. The location of the hotel is also good.

It was a very wonderful experience.Food quality was excellent.Staff was very polite & cooperative.Hospitality was excellent. Whenever I will visit Amritsar, I will definitely come to stay here.

Hospitality and food are top notch... The architecture is wonderful.. there are mesmerizing paintings studded on the walls...the atmosphere and ambience feel heavenly..all the family members thoroughly enjoyed ... hospitality is amazing and attention to detail is commendable...overall a 10/10 experience.

Overall, it was a pleasant stay. The room was well maintained, hygiene was good, and the staff was responsive. The location was convenient and the stay felt comfortable and relaxing. Had a very pleasant stay. The room was clean and comfortable, staff was polite and helpful, and overall the experience was smooth and relaxing. Would definitely recommend. No noise

Helpful & courteous staff... Great breakfast spread.. clean decent room. Good location too. All in all... Good experience 😀

“Overall, the rooms, food, and service were absolutely excellent. The hospitality, cleanliness, and attention to detail made the experience truly enjoyable. Every staff member was courteous and responsive, ensuring that all our needs were taken care of promptly. The quality of the food was outstanding, and the rooms were well-maintained and comfortable. I truly appreciate the efforts of the entire team. Thank you for providing such a wonderful and satisfying stay.”

It was good experience for having stay in Sure stay.. Recommend in Amritsar. Room was best . All staff are helpful. Breakfast was best in quality..

Mr. Ravi has given us kind service. The behaviour of this guy is guanine and kind. They need to improvise their services. We have been here on school trip with students.

Good food service by Ravi... Near to historical places. Big hotel Does Arrangement. Good service Multiple rooms Pick up and drop service

Staff is very polit, food is very tasty and i fullfill Happy to visit hear.. Special thanks to mr ravi he is very helpful person and full care all persons

Staff is v.good.good experience and v.tasty food and breakfast too. Good hospitality. We enjoyed food.hotel is also clean. Thanks for karan Ravi shubhankar for give me memorable service thanku

Food is very good.Staff is very supportive. We liked politeness, and very well mannered staff.Wonderful experience.

My experience was good. The rooms were clean and comfortable and well equipped. Staff was polite and helpful. Ravi from the staff in dining room was very courteous and helpful. I had a good stay in this hotel.

Must visit..the food is delicious..Ravi,Karan and Shubhankar are good persons..they talked very politely and serve better

Breakfast was abundanth with porridge , various Cereals and yoghurts ,fresh fruits , crisps Vegetables les and a selection of finish bread. The coffee were Good , I especially want to compliment Staff Ravi , for being so attentive and friendly throughout the meal. He was incredibly friendly and efficient. He made our morning even better.

Too good food and also sakshi and ravi good behaviour ..........................................................

i m very hpy to see outer view of the room ..... Well maintained room Atmosphere also good Good stay and good behavior Shashi and Ravi

Very good food, clean room , awesome breakfast, co operative and interactive staff, outstanding interiors, incredible facilities

Friendly as well as supportive staff. Food was good. Would love to visit again with family and friends. Thanks Ravi, Karan, Sanjeev and other staff members

Very good service staff also good behavior but some items are missed in vegetables and fruits. Food item's taste is awsm.

Overall Excellent service 5 stars for service the experience was exceptional from start to finish. The staff greeted me warmly upon arrival and went out of their way to make sure I felt comfortable throughout my stay. Ravi is very helpful.....

Yes I came for business meeting,Sakshi has help me in serving food and service of the hotel is excellent,plus it's near to my business clients and easily approachable from any destination. Services and ambience are excellent of the hotel in will recommend to come and stay here

It was a great experience having breakfast at sure stay. I would like to thank Ms. Sakshi for serving us best food. See you soon!!!

The staff shakshi was good I had a very good experience with her and taste of food was delicious all staff was also good kindly visit this hotel you get it amazing experience which I had🙂‍↕️😌.

Rohit Very good service & behavior All good good taste amazing All clean resturant Rohit is a proper good and. Good Nature rohit Again my 1st time visit in sure stay Very good experience

My experience was nice. The rooms are well appointed and cozy. The food was really good and Shubhankar and Karan provided us with excellent service in the restaurant.

Excellent service. Nice environment. Food taste is good. Clean and pleasant rooms. Recommended for everyone. Karan and Shubhankar

Nice and clean Breakfast room clean and Sarksi and Rohit were helpful. Rooms were nice and spacious and the service provided from management to room service were excellent.

Ambience was good and food was amazing . Service was great specially the captain Ravi served us very professionally and in excellent manner

Captain Ravi in the resturant was truly helpful and was top notch in terms of organising food. Overall food was tasty and service was commendable.

Great stay and good food at hotel,staff is very polite and helpful. Recommend to stay here if you are in Amritsar with family.

Had a comfortable n nice stay in this hotel.Food quality n staff was also good .I would specially like to mention Mr Ravi in restaurant who was quite hospitable n seems to enjoy his work.

The stay was amazing and comfortable, staff is very cooperative and submissive. Food is good. Ravi and Sakshi is very helpful to us.

Foods and service excellent staffs are friendly nice service food items are excellent taste rooms are maintained needly

It was a nice stay at this hotel. Staff was well educated and well mannered.Sakshi and Kirat. Morning breakfast was also good.

Food was great!! But a lot of small cockroaches in the dining area's tables.. rest all good..service too good!!!! 👍🏾👍🏾 Superb..keep it up

Excellent room, food and service. Excellent room, food and service. Excellent room, food and service. Excellent room, food and service. Excellent room, food and service.

During the breakfast feel good and attend by Sakshi and Kirat and happy with the service as well as checking procedure was also good

Excellent Fine tasty food coupled with decent service. Surely like to visit again and enjoy similar experience Good Luck

Experience is very good, staff is having very polite nature. Food is also very good and fresh. Highly recommend to my family and friends.

Stayed at Sure Stay Ranjit Avenue. The rooms were spacious, neat and clean. Washroom was also neat and functional. Staff were polite and courteous. The carpet in the corridor needs cleaning. Overall a satisfactory stay.

Food is very tasty with lots of varieties in breakfast. recommend for stay and for enjoying a good ambience and yummy dishes. And service given by mr.ravi .it's very fast .mr ravi friendly nature

Very good hospitality and service. Breakfast was Lavish and delicious. Restaurant staff was very nice and helping . We really enjoy the stay. Will surely recommend

Very good staff mr keerat and mr jasvir excellent food service provided in breakfast taste was also good recommended hotel for stay

We stayed with our toddler and it's a great hotel to stay, we had a wonderful experience here. Breakfast was also good and staff was also very welcoming. During our breakfast Radha was there all the time to make sure we have everything on the table, as we have a small baby with us.

Stay experience is excellent . Breakfast is also good . Excellent service provided by Mr Keerat and Mr Jasvir . Best Staff and Atmosphere at restaurant

Very good experience Working staff like sakhshi, kirat, jasveer and radha doing there job very well Food and service was very good

Good service and very supportive staff and sakhi is very humble and polite to talk with me,best and excellent service provide, good mangement. Thank u for the good service thanks Sakshi...

Sure stay plus by BW. Proper cleaniness in rooms, proper amenities provided. Food served Fresh by Keerat. Good behaviour. Kind way of talking. Good Point - timely asked for clearence in room 😊

Best hospitality atmosphere and proper room dining service provided by Mr Keerat . Proper clearence on time to time. With polite way of talking and friendly nature .

It's good to stay and food is good nice to stay here will recommend to my friend and other circle hope you will also enjoy the Same need to try once

Overall Good and satisfactory. I have recommended for others also. Our company colleagues and others. Stay is pleasant

Staff is well mannered and helpful…. Dine in services are excellent… rooms are very newt and clean ,overall good experience

Excellence service,,the room's are spacious..Have a pleasant atmosphere. All the staff members are very helpful and polite....especially sakshi and radha and keerat...thankyou!!!!

Rohit service is good.breakfast is delicious and service is fast . Rohit is humbled and friendly. Looking forward to for

Very Nice experience. Very very satisfied. I will highly recommend the Surestay plus by Best Western amritsar. Their hospitality is very good.

The rooms are very neat and clean food is delicious have a plesent atmosphere all the staff member in restaurant are very polite and helpful. Sakshi treated us very well!!!thankyou

Good experience specially in cafeteria and food was adequate .Hope we will visit the place again Next time will plan with the family. Regards From Delhi

Warm service, excellent ambiance…. Friendly and Attentive staff… delicious food the availability of fresh ingredients……special thanks to Caption Radha who gives special treat to us…..Overalll too good service

Overall experience is very good and would like to stay here again on my next tour , food quality is also very good. I'm very happy with overall service

Very Satisfied with the quality and Great Ambiance.Rooms are quite spacious and well cleaned Food, specially South Indian is very tasty.The staff Boys Ravi and Kirat has been a great help during our stay

We had breakfast here today and it was an excellent experience. The food was very fresh, flavorful, and nicely presented. What made our visit even more enjoyable was the service. We were attended by Captain Radha, who was extremely attentive, polite, and made sure everything was taken care of with a smile. It's rare to find such a perfect balance of delicious food and such warm hospitality. This made our morning really special, and we would definitely love to visit again and also recommend this place to others.

Breakfast was good and staff service is excellent. Overall It was great experience to stay at Wonderful property. Going Foward will recommen to collegues.

My experience was good with hotel and will recommend to stay next time also. Breakfast service was good. Hotel location is good.

A decent place to stay when travelling for work. The food quality is quite good. The staff is very courteous and cooperative.

Excellent.staff was very cooperative and the ambience was excellent food quality was nice and specially the room service was excellent

Nice Food Good hospitality Good staff .breakfast extraordinary good Food quality is so good staff Tea omlette dosa is very good

Excellent experience with service of Captan Anil Kumar on dinner time at your restaurant, food quality was nice & delicious. room was also neat & clean

Good service and hospitality with Good quantity food. Staff is humble and supportive. Overall good experience. Thanks

Very good morning tase is very good prepration and dine is the best I tell my friends and family members also to visit this hotel

The food was amazing and the staff were polite. Specially for hygiene, it was fabulous. Really loved it and recommended…

The breakfast buffet was fantastic! A great variety of options, fresh and delicious food, and the staff were very attentive and friendly. It was the perfect start to my day."

This is the first time I stayed in this hotel. It was an good experience. The staff was friendly and hospitable. Good work guys!

Breakfast was good. The buffet provided a variety of options. Service was excellent. Special mention Ravi who attended to us. All in all a great experience.

Nice cusines! Must try Good natured staff. So, guys come and try captain Anil Kumar food whenever you visit in Amritsar.

Breakfast service is low. Lunch service is good. Food Quality is good. Cleanness is ok. For conference need two saparate washroom for male & female

Excellent preparation, attendees are also superb atticates to attend. Radha ji have awesome calibre to attend with pleasant and cool behaviour.

South indian food is really good and great service by Radha ji,great ambience,hard working staff,beverage were top notch

Good experience with quality services offered. Restaurant services given by Training Captain Radha was very good and encouraging

I had a wonderful stay at this hotel. The rooms were clean, spacious, and well-designed, offering great comfort. The staff was friendly, helpful, and always ready to assist with a smile. The location was perfect—close to major attractions and easy to access transport. The breakfast buffet had a good variety and tasted great. Thanks to Miss Radha for best hospitality

I had a wonderful stay at the SURESTAY. We booked a standard room, It was clean, comfortable, and had all the facilities I needed for my stay. The great thing is the hotel location, direct in the city centre and close to the golden temple which is what we wanted. Sundeep Singh provided an exceptional service at breakfast, he was incredibly friendly and attentive. I would recommend SURESTAY Amritsar for your next trip.

Great hotel, fantastic location, could not find one fault with this place. Staff were very friendly and welcoming on my first trip to Amritsar. The room was exactly like the photos and spotlessly clean. Good hotel facilities and again the best location in town.

The hotel should not be recommended as a four star property. Wi-fi has no speed, frequent internet disconnections. No ventilation in the room. Lack of basic amenities in the room. Rest room had clogging issues. Outside food not allowed. But next door guest was allowed. Cutlery from kitchen was not provided as no outside food was allowed. No stirrers or spoons in the room to make tea or coffee. Tv provided was only cable tv no smart tv. Not worth a 4 star property

We had a wonderful time in this hotel. Location was really good amd many restaurants were there near the hotel. Rooms were nice and clean. Our tour was organised by a local Tour Guide Anil Sharma ( +91-9780234705) and we did so many tours with him in two days. He knows the city well and he knows which place to visit at what time to make your experience even better.

Very nice property...,highly recommended...good staff..clean room..tasty breakfast,.......................................,................................................... ..................nice staff.....

Very average hotel. Staff does not seem to care about the guests. Nobody there even to carry your luggage to the room. No valet service to park the car, you have to search for the parking an park yourself. Food is Ok, very small restaurant. Nowhere near to a 3 star hotel, more of a guest house type property

Excellent services and food ..5 km distances from golden temple and jalianwala bagg ...near by railway stations and airport also...we enjoyed a lot with friendls ...Definitely visit again ........kfc also near by ....................

Everything went smoothly . Staff was friendly and we faced no problems at all . Close to all amenities and breakfast was well served . I would highly recommend anyone going with family or business trip . Newly built property in middle of city .

This hotel was very well positioned, we took a taxi from the airport, took about 20 minutes and cost £15. For visits to The Golden Temple ….5 minute walk, we also visited the gates at the Pakistan - Indian boarder, 25 minutes in taxi again costing £15, both ways. The hotel was well appointed with air conditioning and fan, clean and of good size, waterfall shower, supplied with shampoo and shower gel, WiFi was good in the room. Comfortable bed, with good pillows, our room was a the front of the hotel on the fifth floor, lovely views of local markets and restaurants, as well as a McDonalds for those less adventurous. Staff were extremely helpful, in arranging taxi's for trips, it is a pedestrian area, but staff accompanied us to taxi, which is a walk of about 60 yards, not a problem for us. Breakfast was an typical Indian, with chick pea curry and local bread, butter toast and white coffee. I'd definitely recommend and stay again.

Stay was very comfortable and had good experience of hotel staff is helpful and clam at work rooms is have good view as we booked premium room in hotel. Breakfast served with multiple choice. Spacial thanks to front desk staff for helping me in sightseeing.

I Stayed sure stay hotel with family. Staff was very helpfull and me Amit is very kind person he guided us for Amritsar tour. food is good in tast. Hotel is near to famous places in Amritsar. Golden temple is 15 min from hotel and airport is 10min

I have been to Amritsar multiple times before but this was one of the best stays that I have been to with my family. Thank you to Mr. Sandeep Singh for taking such good care of family during breakfast. Also, make sure to try their tea, 10/10 recommended

They dont have a cafe for food but very good staff and very good hospitality Food was decent Room was decent Location is surely a plus point as it is walking distance from the Golden Temple Not a Kid Friendly Property They could extend some play area or proper dinning area

Great little hotel, huge rooms with comfortable beds. Great location for visiting the temple in Amritsar. Note that the hotel is in a pedestrian area so if you are arriving in a car/taxi/tuk tuk you'll need to get reception to meet you close by (only a couple of minutes but obviously if you have a lot of luggage you will need help with this which the hotel will help with). Staff were very helpful.

During my recent stay here 13 th may to 15th May I had a horrible experience here with extremely unfriendly service and disrespectful behaviour of the front office staff. My kid had a emergency and we requested a bottle of water which they refused and asked us to fetch it on our own from our room on 3rd floor. Cannot even imagine what horrible training they have received for hospitality services even a stranger would do better in such a situation.. after raising a complain the front office staff Deepak had shown attitude and no remorse. In fact he refused to help escalate the matter and mentioned I am free to take any action and post online . What a shame. No one from the hotel even reached out or apologized.

Could have been so much better. Not expected this from best western property. Very sad experience food quality was bad, it was not a clean hotel, noisy, same menu for Buffett breakfast everyday and low on basic necessities like toilet paper and tissue boxes.

Service: Was very poor, I requested for bathroom floor mat, Napkins & Bucket; I didnot received all these things till the time of checkout. Meal: If they are not able to give the proper food to guest they should not accept stay with MAP option. We can't chose 2 food items, only 1 option is available. Treatment: Not Good, it was pathetic. Staff Behaviour: Little Rude & not attentive. I will neverever suggest this property to anyone from my family & friends.

Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future. Special Thanks to Mrs Aarti ……….

This is a nice little hotel in an upscale location of Ranjeet Avenue. The hotel is nice and clean. Service is good and team at reception is very warm and courteous. Room without windows feel a little claustrophobic so prefer those with windows. Breakfast had a decent spread with good healthy food options. Overall it was a nice stay

Everything is fine like hygiene, staff behaviour, breakfast all facilities overall they have a good hospitality and polite staff. Location is also good and easy to find 7 minutes walk distance via Amritsar railway station. But they provide only 4 bottles of water total 2 ltr complementary. Must look into this provide atleast some more water in complementary.

Had a lovely stay at the hotel. Rooms were really nice. Definitely would recommend it. Prime location in the heart of Amritsar, close to all amenities. Special shout out to Sanjay and Rishpal for being so hospitable. They were very helpful. Thank you.

They have no proper staff in the restaurant, during breakfast timings they jst have one person serving,we stayed for 2 nts ,on the 1st night itself someone badly banged our door in midnight we requested hotel staff to check CCTV camera nd let us know but till the time of check out they didn't bother to help, pathetic hotel I can say .We went to kartarpur sahib for whole day nd requested hotel for room cleaning in morning itself while leaving but they didn't bother to clean even till late evening when we came back we hve to call them again n again.will never suggest this hotel.

Overall experience was good, Ambience was good, staff was cooperative and went out of the way to arrange umbrella for our sightseeing day trip, Restaurent Service was also excellent, especial mention for Mr Joban for outstanding service there.

I had booked this hotel for 3 nights in Dec-23. Rooms and amenities were good. Although room size is small, its not that bad for business visit for one person. Breakfast is good but having South Indian food in core of Punjab is little odd. Hotel is not quite far from airport. Just 15 mins if there is no fog! However the reason for the average experience is the service you get. Despite reminding on all days, they did not clean the room. Also, there was no hot water when I had to check for an early morning flight. If you are able to tolerate lapses in services, its certainly not a bad option for business stay in Amritsar. Lastly - rooms size should be larger for a family of 4.

One of the best & comfortable hotel in amritsar I have stayed in... Breakfast have to improve little bit. Rooms are very spacious nd well maintained... Thanks to front Desk has helped me throughout my stay manager were very informative the local areas and also helped deciding our itinerary for the both the days.. Overall very nice stay.. Definitely we will come back. Thanks team

We had booked a Deluxe room for 4 nights on triple occupancy and overall had an excellent stay. 1. The Hotel is at a very strategic location and virtually everything from the tourist point of interest are within the walking distances. - Jalianwalah Bagh is 2 min walk - Golden Temple is 5 min walk - Partition muséum is 10 min walk - Most of the famous / popular eating places are within walking distances - Market for shopping of clothes, mementos etc are all around the hotel 2. Hotel is on the Heritage walk and hence no vehicles are allowed. Heritage walk is done up beautifully and equally well maintained despite thousands of tourists keep walking here round the clock 3. Hotel has a kitchen and does the room service for the in-house guests and the food served is very good 4. Front office staff Rakesh & Rashpal were very courteous and helpful in guiding the guests on the places of interest, eating places and shopping. They also ensured our taxi / cab bookings for travel. Sanjay, front office assistant was also very courteous and always ready to help with a smile. Our sincere thanks to Rakesh, Rashpal and Sanjay for making our stay very comfortable and memorable. As and when we do plan our next visit to Amritsar, this IS THE HOTEL we shall be looking out for our first preference.

The hotel stay, ambience & service were really good. Everything was in place before hand. They allowed us to do early checkin which was great Thank you for the hospitality. Will surely visit again

Had really comfortable stay.The staff is amazing.The rooms are beautiful and clean.Loved the prime location of the hotel.The breakfast spread was nicely done and team was courteous.Planning to visit again very soon.The General manager was really helpful in guiding us for our planned tour.

The hotel is at the prime location. The staff is really good, polite and professional. All the best eating spots are in close proximity. Closer to both Railway station and Airport. The rooms are good, with great ambience.

comfortable stay with excellent staff and the food was very good , breakfast needs to be imroved with more continental stuff and less indian ,front desk was very helpful and arranged pick up and drop to the airport

Lovely stay very nice hospitality,neat and clean rooms... Nice housekeeping staff....food was good morning breakfast buffet was nice but can add more.. Such a wonderful hospitality shown by entire staff...... Visit again soon

We loved our stay here, the rooms, views, everything has been lovely! We are sad to leave tomorrow. Thanks for a great stay! The room was so comfortable, the food delicious and the hosts extremely warm and friendly (specially "AARTI Mam duty Manager" she provided every comfort to his guests according to his requirements).Very nice stay at this venue. We will recommend staying here.

The guy from check in desk wasn't friendly at all. Have to call multiple times just to clean the basic stuff from room. They charged late check in fee for 1 hour despite I have informed them earlier. Need to work on staff.

Rooms are excellent, cleanliness is good, staff is very cooperative, inclusive item are available is room, refrigerator and ac are in good condition. Travel assistance available, overall experience is good and happy with service

Overall the location is very good with good restaurants nearby. All types of cuisine are available nearby. Also well connected place, with a playground park nearby for Morning walk. Ample parking space. Only that the room amenities can be maintained better.

It's been a wonderful stay at sure stay Amritsar. Staff is very courteous and supportive. Senior captain Inderpal singh had been a fabulous support during stay and dine jn. Had a great time with family and wild love to come again here. Keep up the good work.

Excellent service Loved the place Awesome food quality. Thanks to Mr Inderpal Singh and Gurlal for the amazing food and service experience. Recommend to everyone for the stay. Thanks Mr Yuvraj for lovely stay

The hotel staff is very friendly and polite towards everyone who visits the hotel. The service is very good and fast. It's a brand new hotel and is very clean. Excellent Hotel with Excellent staff members

You simply feel unwelcomed. Delay in check in, room not ready despite multiple call. Too loud music in night party, we could not sleep at all. Called reception multiple times but of no help. No RO water, you can only purchase water. What not...best western was illusion.

Great food, loved it, It loved. Senior captain Inderpal singh served and took care. It was great. Nice food. Food Nice, Ice spice Vice, Cries, dies. 200 words buddy? Why? What are you saying. Exam hai kya?

Hotel was ok, nothing to write home about. There are many other better options than this. And most importantly the staff working there keep asking for reviews, is this for real, I'll write a review only if i like things, why keep forcing to give staff 5 stars. There was this girl mehak, who I'm talking about, i mean you are a front desk staff not an celebrity, her attitude was clearly showing, completely ruined my mood. How do they hire staff? I don't recommend this hotel to anyone.

I went to amritsar with my family and stay here for 2 days The rooms are very cleaned and the staff is very humble specially miss mehak at reception she guided me so well love to visit here again.....

The services are very good. The staff is very humble and nice. Mehek is very sweet and guides about everything perfectly . Talking about the cleanliness it was superb and harman is very polite and always there to help the visitors.

Breakfast was Nice.Rooms very clean.But some reception staff need to be a bit more attentive learn to smile and make guests feel welcome except Simran he was greeting us whenever we passed by them.He was Well groomed and he consult me like a family member.I would like to visit again.Thanks

Before I start this review I would just like to say a big thanks to Mr Simran at reception he is very professional and he always have smiling face.clean rooms and tasty food in the restaurant. Location was good.The hotel was Well maintained especially the corridor. Keep it up!!!

I visited at sure stay hotel a few days ago. It was a great Experience in this hotel.... Cleaning was good... Staff was veryyyy humble and polite....Specially Mr. Simranjot Singh at Reception he was veryyy helpfull..

It's great to stay here, delight food , nice staff , good ambiance. Thanks to Fiza Chouhan & Captian Inderoal Singh for hoisting in restaurant . It's a family hotel . Recommended to enjoy safe Stay in hotel.

Dinner Excellent services by Inderpal Singh and Gurmit Singh. They both arrange dinner in restaurant, as we wanted. Also the food was excellent and tasty totally recommended. Rooms are also very good. Date of stay: August 2022

Food was ok....special thanks to Mr Indarpal Singh who hosts our food...gentle person...quality of food was good...Hotel amenities was good ....must recommend for this hotel..I liked it very much..thanks to tripadvisor

The staff at the reception was very supportive his name is Simran. And overall stay was great. Every thing was excellent i will come again for this property i like it your location near market your restaurant staff gud. Thank you so much. Mr simarn front office

We stayed here as part of vacation. Hotel was soo good, we are very much delighted with the stay and staff was so friendly. I heard it's economic but for us it's Bank of India holiday home . Love to stay back again.

Excellent service by sh inderpal singh and akshay. They both arranged dinner in room as we wanted. Also the food was excellent and tasty. Totally recommend this . Keep up the good work guys. Thanq for your service

the serivce here is grate we loved the brackfast quality taste af the food is absolutely perfact the staff is top notch as well and room was very good and sapical for all staff and tea was very sapcial

The service here is great , we loved the breakfast quality , taste of the food is absolutely perfect . The staff is top notch as well really love the service kudos to muskan Subhash Gurmeet and tea specialist Mr. Vishnu .

I was very happy, & surprised, with the cleanliness & friendliness here! They upgraded our rooms for free, and for the little glitches that went wrong…they made it right! The food is also very good! There is a Starbucks right next door, too!

Very average hotel especially the service. Delay in room cleaning, not all items replaced, not so courteous staff and average in room dining. Good thing was that the hotel was clean and rooms had decent space. It is well located in a good locality.

I stayed here it is located in heart of the city rooms are spacious reception staffs and manager are very courteous celebrated my birthday here its excellent feeling and will come again in future thank you surestay

Was very impressed with the hotel all rooms are very clean and great hospitality !! Recommend to all as it's a good hotel!!it had great breakfast and the surroundings are also great !!overall a great experience !!

Stayed from Bank of india luxury and good view rooms food is excellent nice buffet breakfast will come back again with family as i stayed for my corporate visit i will recommend this hotel to my friends

We have stayed in group and it is completely awesome we will recommend this hotel for conferences they have good banqueting and rooms are good as it is new property rooms are completely new and furnitures as well

We stayed there for 2 nights stay is very comfortable and we would recommend this hotel as staffs are professional and very helpful we love the food and i have already booked my future stay in surestay

We have stayed here it is completely fantastic and they have cleaned and nice rooms food quality is awesome situated in decent place Starbucks is next to the hotel and we will visit again in future it

I stayed in surestay for my business trip and it is located in ranjit avenue they have beautiful rooms and food is also awesome staffs are courteous i recommend this hotel for business travellers and will definately come back

It was very nice, rooms were clean, food was delicious, healthy and fresh. Amenities were good, internet on wi fi was of good speed, housekeeping department was prompt on call, linen was very clean. overall excellent place to stay.

Very Nice Hotel to stay. Very good Staff and special care is being taken of every guest. I highly recommend this hotel. Ambience is like home..Good parking place and Guard at gate is very nice and helpful. Staff behaviour is very nice.

Hospitality is awesome, I love to visit this place many times did my conferences and get together.And will do further events as well.Food is very tasty and rates are economical,Clearniness is also seen

The hotel is loacted perfectly at the very Prime location for any Corporate or business person. Staff is corteous and food is very delicious. Ambience of the hotel is breath taking. Rooms are very comfortable and cozzy.

Room cleanliness is terrible. Room smelled full of smoke. No apology or compensation. Made to wait for 2 hours to clean the room and still fought a broken glass near the table which could have hurt any of us

Every time I use to get Excellent service,very gentle,Good and cooperative staff,rooms of the hotel are very fine and clean and if I talk about food it's awesome.every time my first preference is best western.

it was worst staying with sure stay by best western, Bestwestern should not spoil his name with these kind of cheap hotels... service was very poor front office staff was very poor... i would never recommend this hotel to anyone

3 days prior to our booking, I had called the hotel requesting them to book a cab for us. The manager (Mr. Sanjay) asked me to remind him about this request in 2 days. As hard as it is to get in touch with him, when I finally got through he had 0 recollection of our conversation and again told me that the booking can be done only when I'm in the hotel. I ended up wasting 3 hours of my day just for this response. This could have been communicated to me on the first day itself. However we couldn't make it to Amritsar as our train was cancelled and now came the hard part of cancelling our booking and getting our refund. We spoke to MMT executives (we had booked through MMT), they were very courteous and understanding. The entire process took 5 minutes from their side however the manager (Mr. Sanjay) refused to give us a refund. He didn't respond to mails and was very rude when we tried contacting him. Even told me that he will stop answering my calls and will not respond to the mail. This was when I called him twice over 6 hours. As a first time customer of SureStay I will definitely NEVER recommend anyone to book a stay here only because of the manager's behavior. Absolutely not acceptable for someone to scream at the other person because you are a very "busy" person. The other person's time is as valuable as yours

The hotel is good and is still undergoing expansion so will get bigger. Our room was quite spacious and had all the necessary amenities, the most important being hot water. The dining room is small but sufficient and the food is good as well. The view from our window was a construction site.

The hotel is located in a new part of the city with several options for restaurants around. They have a wonderful staff who ensured that I was well taken care off during my stay there. The room itself was well appointed and comfortable.

It was pleasant experience, very hygienic environment which is very important in this covid period,, good parking area, also offered competitive prices. Staff was very courteous I recommend strongly if you visit Amritsar, you must try here.

Don't consider staying at this hotel. Looks nice from pictures cause it's new, however it's customer service is bad. Stayed with family and half way during the stay, hot water ran out and none was provided (it was during winter). General Manager promised to set things right but never did anything. Breakfast was on average, with option to order most food.

The hotel has neat and clean, spacious rooms with comprehensive food menu. The service gesture by staff is admirable. Buffet breakfast is is also very tasty and good. I recommend it for short and long stay.

Last year I stayed in this hotel for 5 nights. Amazing hotel and cooperative staff. Food is delicious and too good. I will recommend Surestay hotel to travelers. I will definitely come back again whenever I visited amritsar

The hotel is newly built and has neat and clean, spacious rooms with comprehensive food menu. The service gesture by staff is admirable. Buffet breakfast is not comprehensive, but, serves the purpose. Overall, recommended for short and long stay.

I stay at hotel 2days ..wasted money..very hot no aircond..noisy even in midnight do contration work on night.stupid management..all staff no adicaded people..no go school all staff..i think no school in amristar.

I reached early morning and asked for early check-in. They charged me 800 rupees and my friend who reached a day earlier didnt pay a dime for early check-in. The hotel is noisy with music playing in the halls every morning which can be heard easily inside the room. My room had no window and its chiller didnt work and my room was highly damp/humid to an extend that my suitcase and shoe had mold on them after 5 days. Also the best felt extremely damp. Eventually I was asked to pay at check out although i had paid online before hand but they said they have not received any payment (i contacted my travel agent and they reimbursed me). Other 5 friends who stayed there also had their own problems with the rooms/services. All in all an awful experience. Do not recommend.

Excellent hotel, when in amristar, this hotel is a must, 5 star rating, cleanliness, and very friendly staff, the complimentely breakfast cater for English n India, large variety, lunch and dinner was master chefs quality, awesome food.

Had a very comfortable stay at Sure Stay. Enjoyed complimentary Breakfast, Lunch and Dinner of Hotel. New set up with great hospitality. We booked three deluxe rooms and stayed for three days. Had visit of Durgiyana temple and Mall also. I recommend the hotel for Amritsar stay.

Friendly staff and food was very nice. We stayed two days and don't experience any issues. From the staff at reception to the staff at kitchen all are very helping and supportive in nature..,.... Location of the hotel is also appropriate, if you are traveling from delhi you need not to enter in the city. Hotel is also very near tp Aatri boarder.

The rooms are beautiful & maintained with all amenities.. The food was very tasty & the service provided by you is best.. I will recommend people to stay here.. The staff is polite & supportive... Cheers..!!!

The property is newly built and hence amenities such as room space, cleanliness etc. is good. Although I had reserved over a month ago with a request for upgrade the same was denied (my bad). We were finally offered all 3 rooms on the 5th floor, but was extremely disappointed with two things in particular- NO hot water (amritsar was around 2-4 degrees around that time) and the rooms were extremely cold (no blowers). However must compliment the food quality which was very good and value for money. The staffs were good and possibly tried their best at all fronts;

We stayed on a busy Christmas weekend and yet were amazed by service. Shout out to Amrit at the front office for making it pleasent from reserving on phone right up to check out. Good well equipped rooms with ample natural lighting too.

Everything about this property is good.The doors and handles are hard on hinges may be the fittings are new. Lounge is low in space.The staffs are co operative and well mannered.You can get Hotel cars are available for site seeing but they appeared costly to me. Complementary Breakfast is good.

Comfortable and spacious rooms - had a good nights sleep all 3 nights we stayed at the hotel. Good breakfast variety. Really friendly and attentive staff who got us involved with Diwali celebrations which was fantastic and really added to our experience.

Excellent hotel 1. its a bit far from Golden temple- but with OLA it will cost around 100 bucks to get there 2. Excellent breakfast 3. Excellent interiors in the room 4. Extremely neat and clean 5. Excellent hospitality 6. Some rooms have no windows- dont pick that room Just 1 suggestion- 1. in the bathroom there is no place to keep soap dish! its very strange- please build this in! Otherwise- this place is very very reasonable and has amenities just like a very good top international chain hotel.

this is near to Amritsar airport Best western is always good to serve for his services. Hotel rooms are really good and comfortable staff and services are very good. As we are Jain they served us Jain food that's what we want. Prices are fair enough. We liked rooms they have locker facilities Must stay.

Construction going on both sides of property. Luckily, there was not much disturbance for us as it was on halt due to Diwali. The breakfast options are extremely limited and very, very poorly managed. There's just no thought applied to the process! There is always something running short and it takes a lot of time and follow-ups to get replenished. There is a lady in their restaurant who keeps sulking & frowning and has all excuses for the poor service! Someday there are bakery items and they disappear the next day!? We got repeat breakfast options in our 3 days stay? Really, where did you get your chef from? It seems there is just one stove in the kitchen as things take awfully loong to come by. Even tea gets served after 4 follow ups & after 20 min. The reason quoted - it's being made fresh!? The housekeeping never picks up the phone and they give just one small bathing soap even for a twin occupancy room - they never replaced the soap in our room in 3 days. There is no hand wash or shower gel provided either!?

The staff and service was good. The hotel is nearby to the main market area and easily accessible to the Golden Temple. The breakfast spread and the taste of the food was really good. The room allotted to us was good but little thorough cleaning under the bed should be looked into

I had booked 2 rooms in Surestay Amritsar hotel as we were visiting Amritsar along with parents. The reception team upgraded our rooms and had reserved 2 adjacent rooms. The staff was very cordial and helpful. The breakfast was part of our tariff a d we enjoyed it. The variety of items was very good and the staff was always willing to get you kitchen prepared tea or coffee and any special items without any issue. We wanted to eat paratha one day which was not on their breakfast buffet, but they very happily prepared 2 parathas for us, which was really going out of the way. The food was also very tasty and staff helped us with the serving size so that we don't over order. The rooms were great, spotless and very well maintained. We had an amazing and memorable stay and will definitely stay here in future as well. Thanks.

Very good hotel, especially Amrit/Reception made sure that we had a good time. What's good — - Staff is very good and cooperative - Rooms are clean with good size , and both hot/cold running water - Ample parking - Close to road and you can easily get autos from here - Food costs are reasonable for inRoom dining, and is tasty as well. What's average - Breakfast has limited menu options

We fifteen couples got together at this place in their Sapphire Hall. Great ambience. Great service by very courteous staff. The soup, the snack were just great and the expense was also not that much. Loved it

I have stayed here for 3 nights. Rooms are spacious, clean and best things is that staff is too courteous. Services are prompt and efficiently handled. Breakfast in one restaurant Cafesure has been excellent and dinner options are good too. I definitely suggest this property.

Amazing services regarding rooms nd food.. staff is also helpful ..so overall very good.. very neat and clean rooms ..situated at good location.. evenmore miss harwinder is very helpful.. staff understand our needs nd help us according to that. So overall ererything is great..

Best place fir stay...good food ....proper clean room....a such a nice place for stay....good service ... Walk in distance from Golden temple, room are clean and Gud for stay Is the best place for business meeting...enjoy with frnds...with family

the name says it all "Surestay" so this maiden stint with the hotel is a definite yes to choose this hotel on our next visit to Amritsar,international standards from foyer,rooms,hospitality,service. The breakfast spread was limited and food tasted average. but the overall experience dazzles!

Really appreciate the hospitality and care shown by the staff. Even late night the staff was really happy to serve us and our kids with delicious food. The maggie made was really awesome . Even the car pickup and drop (Mr Manoj) and his knowledge about city was good. Then you meet another guy Sukkraj who guided us with the timings helped us a lot with the beautiful darshan of Sri Harmandar Sahib. Hats off to Sure stay team. Keep it up.

Had an amazing time with family at the hotel. The staff was really helpful, specially Amrit who was handling the front office & provided all the information which was required.. Everything was managed perfectly. Would recommend to everyone..

This hotel has an amazing ambience, the food quality and the staff support is the best. From the time we had checked in to our rooms till checkout the service we received is just wow!! They make their feel really special..

I booked this hotel from Makemytrip only on the basis of pictures for my Parents. My father after his visit specifically asked me to give them "Full Marks" on internet!! Clean rooms, Great Hospitality! The owner, a kind old Sardarji Uncle was personally attending guests making sure they are having a comfortable trip. Sending my parents to stay at a hotel & having them taken care of makes me feel this place is great for families & one must book this hotel if you are planning to visit Amritsar!!

Clean rooms, excellent staff and ambiance in the hotel. Though it is slightly away from the airport and railway station, the hotel is well maintained and clean. The choice of toiletries and bath towels were very good. Breakfast was good too and service was very pleasant. Food is a bit expensive. Its a new property. The comfort of staying in branded hotel chains is something different and this hotel is a testimony to it. I will give it 4.5/5.

Nice staff , nice ambience,nice view clean rooms kids friendly hotel ample amount of parking space,easy to find through map ,good food i would love to visit again in my next stay fully satisfied,.......

Its a new property. Nice and clean room with modern fittings .Good food and room dining services . Overall a good value for money and had a pleasant stay. Will reccomend for family and business . Courtieous staff

In all respect the stay turned out to be awesome as the property is new,neat and clean,ambience is good and moreover hospitality is superb,food is tasty.Must stay.Value for money.Also location is excellent.

Excellent hospitality. Very nice staff. I travelled wth my family and itwas really nice experience to be there. Food was awesome. Staff was very humble in welcoming and assisting at every step. They are doing very good in making this hotel a success

The stay was quite a good one could have been better with the breakfast. Overall a good experience Very good staff Excellent rooms Can get better with the breakfast Clean rooms Friendly staff Nice internet

The quality of our holiday in Amritsar was really elevated by a comfortable stay in Sure Stay. The rooms were clean with all the basic amenities that are supposed to be present. Breakfast was tasty and the entire team of hotel was extremely helpful and friendly. One of our rooms was also upgraded to premium.

This hotel is in Ranjit Avenue. As per the person there, this hotel was started in Feb 2019. The hotel is newly constructed. The service there needs to be improved. The room given to me was clean and spacious. The food served there was tasty.

Just checked in .. ambience is amazing... Brand new hotel... Room interiors & upholsteries are good... must try hotel in Amritsar.. eventhough the hotel is situated in bit of outskirts, didn't feel abt it.

Fantastic hotel, neat & clean rooms. Excellent service. Food was amazing. Breakfast was great. They have a in-house bar as well. Negetive points are location & from outside hotel looks like a local hotel.

Superb hospitality,, great food and ultra modern and very clean rooms... all in all a great boutique hotel !! Much recommended for family , business and solo travellers ... one of the best hotels in Amritsar located in the posh locality !

Its a Brand new hotel with clean and spacious rooms. We only stayed one night enroute our journey but was impressed with their hospitality and room size especially.Breakfast had a good spread. Go for it!