Best Western Premier Empire State Hotel

Hi 305yanethp, Thank you so much for your wonderful review and kind recommendation. We are thrilled to hear that you enjoyed your stay with us and found the hotel to be clean, well-located, and welcoming. Your kind words about our receptionist, Rashio, mean a great deal. We will be sure to share your compliments with him, as we know he will be delighted to hear that his friendliness and helpfulness made such a positive impression on your visit. It's also wonderful to know that our location was convenient for your needs, and we are so pleased that you would highly recommend us. Feedback like yours motivates our entire team to continue providing the best possible service for our guests. We look forward to welcoming you back on your next stay!

Hi Ramiro M, Thank you so much for your kind words and for taking the time to share your experience with us. We're absolutely delighted to hear that you enjoyed your stay and appreciated so many aspects of our property. Our location truly is one of our greatest assets, and we're so glad you found it convenient, just half a block from 5th Avenue and close to metro stations, dining, and so much more. Whether you're exploring the area or simply relaxing, we aim to offer a comfortable and accessible home base. It's also wonderful to hear that you found our rooms clean and comfortable, and that our team made a positive impression during your visit. Providing warm and attentive service is something we take great pride in, so your recognition means a great deal to us. Thank you again for recommending us, whether for a short getaway or a longer stay. We would be honored to welcome you back anytime your travels bring you this way.

Hi joseoctavioh644, Thank you for taking the time to share such a heartfelt and thoughtful review. We are absolutely thrilled to know that your experience at our hotel was not only convenient and comfortable, but also filled with the kind of personalized hospitality we strive to provide. A special thank you for recognizing Khaoula and Rashid, your kind words about their friendliness, support, and genuine desire to help truly mean the world to us. They are both valued members of our team, and it's wonderful to hear how much their efforts enhanced your stay. From helping with taxis to finding local spots and even assisting with a phone charger, they clearly made a lasting impression, and we will be sure to celebrate your feedback with them! We're also glad to hear that bringing your family along on a business trip turned out to be the right decision. We're happy our location, service, and value aligned with your expectations and made everyone feel welcome and even a little like they were on vacation. Thank you again for choosing us. We can't wait to welcome you and your family back for another memorable stay.

Hi martastj, Thank you so much for taking the time to share your kind words with us! We're truly delighted to hear that your stay exceeded your expectations. Comfort is a top priority for us, and we're so pleased that you found the bed cozy and relaxing. It's also wonderful to know that our team's attention and hospitality stood out, our staff takes great pride in making each guest feel welcome and well cared for. We're glad the complimentary WiFi service added convenience to your visit, and that you enjoyed the unbeatable location. Being close to the heart of the city gives our guests easy access to explore everything the area has to offer, and we're happy you were able to take full advantage of that. It means the world to us that you plan to stay with us again the next time you're in town. We look forward to welcoming you back for another great experience!

Hi santosmA151TJ, Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had an excellent stay at our hotel and that you found our location convenient with everything you needed nearby. It is particularly gratifying to hear your kind words about Khadula. She is indeed a valuable member of our team, and we are delighted that her attentiveness and excellent service made a positive impression on your stay. Your recognition of her efforts, always with a smile, will certainly be shared with her and the rest of our team. We are delighted that you plan to stay with us again. Providing exceptional service and a welcoming environment is our top priority, and we are pleased to know we succeeded during your visit. Your feedback motivates us to continue delivering the best possible experience for all our guests. Thank you once again for your kind words. We look forward to welcoming you back for another memorable stay.

Hi 961marianoe, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and that Dhanush Shriya made such a positive impression. It's great to know that he provided helpful recommendations and ensured you had a pleasant experience from the moment you arrived. We're also pleased that you found our location convenient and enjoyed the area near 5th Ave. Your feedback is greatly appreciated and will be shared with our team to continue delivering exceptional service. We look forward to welcoming you back on your next visit.

Hi Dream46756290284, Thank you for your wonderful review. We're happy to hear that you enjoyed our excellent location, found good value for your money, and appreciated the well-lit, clean, and quiet rooms. It's great to know that SHRYA made a positive impression with her attentive and helpful service during your check-in and check-out. We'll be sure to pass along your kind words to her. We apologize for any inconvenience caused by the hidden safe and the need to replenish some amenities. Your feedback is valuable, and we'll work on improving these aspects for a more seamless experience. We look forward to welcoming you back for another great stay!

Hidmcdmc2024, Thank you for taking the time to share your positive experience with us. We appreciate your kind words and are delighted to hear that you found our hotel new, location was convenient, clean, and the staff friendly. We look forward to the opportunity to welcome you back when you return to New York. Your satisfaction is our priority, and we'll strive to make your next stay just as enjoyable as the previous one.

Hi FarAwar225839, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We only wish to give nothing but the best service to our guests and to know that we have accomplished such a goal gives us great joy. We will share your comments with our staff, especially Sheen and Jay. We look forward to seeing you again.

Hi javiercmach, Thank you for choosing (mention the hotel) for your recent stay. We were pleased to receive your excellent feedback about how much you enjoyed our clean and comfortable accommodations and the service provided by our staff, especially Khaoula. Our complimentary breakfast is popular with our guests, and we're happy to know that it added to the enjoyment of your stay. I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next visit!

Hi Islita, Thank you so much for your kind words. I'm so pleased that you found us a comfortable and pleasant place to stay and that our services and hospitality were to your liking. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We only wish to give nothing but the best service to our guests and to know that we have accomplished such a goal gives us great joy. Our management is always happy to serve you and we can't wait to see you again!

Hi aliciaparisj, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments on our staff, breakfast, and location. We have shared your feedback with our staff to ensure we continuously work on bettering our services. We will do our best to make sure your next stay with us is completely satisfactory. We look forward to hosting you again in the future!

Dear veronicalS4957RW, Thank you for staying at our hotel and for taking the time to write a review. Although your overall visit was pleasant great breakfast, beds werecomfortable and the rooms were clean, we apologize for the difficulty you experienced with our service. Your sincere feedback, including the comments about what we did right and areas where we can improve, helps us better our customer service. We have shared your concerns with the appropriate individuals, and we have taken action to ensure a better experience for future guests. We appreciate your patience and hope to see you again soon.

Hi Silapina, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We only wish to give nothing but the best service to our guests and to know that we have accomplished such a goal gives us great joy.

Hi Profesor-Romero, Thank you very much for your great review of our hotel! We appreciate your compliments and we take high pride in the peaceful ambiance that we can provide to our guests. We hope to see you stay with us more in the future as we promise to push our services better to provide you the most pleasant stay that you can find. We thank you that you highlighted our strengths in your review. May you return again soon and feel comfortable just like the last time!