Best Western Plus Hotel Saint-Roch Orleans

Good points it was new, adequate parking but charged for each day. Breakfast was ok but bacon missing for 2 days. The bathroom is the most peculiar we've ever seen, it's kind of in the middle of the room with a see through screen so no privacy whatsoever. The sink was also abit drainy smell. Dogs were rife. Reception staff were nice, and also the breakfast room staff. It would have been nice to have al frescho breakfast downstairs, but breakfast was upstairs in the terrace area. May be a selection of drinks could be on the reception desk, even just water instead of ice tea. Hotel is not really near many amenities. The safe didn't work in our room so we were given a key, which we had to look after throughout our stay as it was the master key. The TV only had 2 English channels and both were news channels.

Very disappointing with Breakfast fare at £30 each cost. Not enough staff, tables left uncleared. Food not being replenished in containers i.e. no Bacon was avaiable during our time in the restaurant/

Excellent hotel, reception, management 10/10. Restaurant, the menu is not big, but the food is very fresh and the wine list is great. The waitress in the restaurant was one of the best I have ever had ! Her Food and wine knowledges were impressive (tuesday evening 4/3/2026). A very well managed hotel. Thank you. ED

Fantastic all round, impossible to fault (no, I don't have any connection). The receptionists Marie and Justine were real stars, perfect English, friendly and efficient. The room was a good size with power all the time without having to put your room card in a slot. And, for the first time in a while, I didn't have to go back down to reception to ask how to turn all the lights on and off! The wifi worked well. The toilet, sink and shower were separate, the latter giving hot water very quickly. The breakfast was pretty comprehensive and, quite unusually, the hot food was actually hot! I can't think of anything they could do to make it better, though the location would be a personal choice. Plenty of Uber taxis charging around €10 to/from the town centre.

We are loyalty members of the BW group and we were upgraded to a Suite by the very helpful, chatty Justine on reception. What a lovely suite. Everything was spotless and it had the comfiest bed and a quilt that didn't make you too hot. I had the best night's sleep. The restaurant was small but beautiful and the food was really top class. Very nice touch that the Chef came and chatted to every table after dinner and knew what you had eaten! Food and wine was very reasonably priced for the standard of restaurant and a good choice of wine by the glass. Staff were friendly and helpful but not overbearing. Apparently the hotel is only 4 months old but they have certainly worked out how a hotel should be run.