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Hotel advantages
Hotel services
Room service
Restaurant on site
Restaurant on site or nearby
Parking
Multilingual staff
Washing machine on site
Air conditioning in the hotel
Free Wifi
Free Parking
Elevator
24/7 reception
Lounge bar
Buisness Plus equipment
Room services
Hair dryer
Refrigerators
Iron and ironing board
Coffee maker
Bathrobes
Description
Customer reviews
3.9
based on 82 guest reviews
Excellent
41
Very Good
16
Average
10
Poor
5
Terrible
10
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"А hotel with a spesial charm"
A hotel with a special charm I specifically compared this hotel with other options near the airport — and it impressed me the most. Huge rooms, perfect cleanliness! And the breakfasts — a real feast for the taste buds. The staff — elegant, handsome, smart, attentive — beyond all praise. This hotel is in a different league, with a special charm! As unique as Istanbul itself. Thanks to the management for the team and the atmosphere! I will definitely be back
"Exceeded our expectations"
Beautiful hotel and excellent staff at a very affordable rate. Ideal location for proximity to the Istanbul airport. Large, clean rooms. Comfortable beds. Restaurant on site with other dining options near by. Would definitely stay here again and recommend it to others.
"Great IST Airport Option"
This is my favorite hotel out of the handful I've stayed at near IST. The restaurant was particularly high-level for a hotel of its kind and the staff really went above and beyond. Everything was comfortable and clean and they made sure we were taken care of.
"Best Western Premier Hidden Hills Hotel"
I stayed one night on an stop-over in Istanbul at Best Western Premier Hidden Hills Hotel. The hotel arranged a seamless transfer to and back from the hotel. My room was quite large with all the necessary amenities and complimentary bottles of water and tea/coffee. Breakfast was excellent with countless choices to choose from. Staff were nice. The only minus was the bidet in the bathroom wich was not wrorking during my stay. Value for money and recommended.
Thank you so much for your perfect rating! We're delighted to hear that our hotel was the perfect place for your stay between flights. It was a pleasure hosting you, and we hope to welcome you back whenever your travels bring you our way. Safe travels!
"I didn't like it."
About a 10-15 minute taxi ride (private shuttle) from the airport. Not in a nice area of Istanbul, quite rough actually. Our room was at the back and overlooked scruffy flats and rubbish. The room was big and basic. It had a strange sickly smell that I didn't like. The shower was big with hot water, a functional bathroom without any frills. The bed was quite comfortable and the pillows ok. The breakfast was surprisingly better than we expected but the coffee worse. I was sold a private shuttle service, a black Mercedes would be waiting for us but unfortunately a clapped out old van turned up with another disgruntled guest. He safely took us to the hotel hidden in the hills (not quite that) whereby the guest complained about the 50 euro private pick up. We were told the Merc was not available so I had a grumble too. I got a small discount which was ok for me. In a nutshell I would say the photos are better than the reality. An old hotel maybe nice in its former days but the room felt unloved and in need of an update. Would I book it again? A definite no.
"A much needed repose!"
We were stuck with a 24 hour flight delay in Istanbul. We booked the hotel to get some much needed rest. There was quick and courteous communication from the hotel. The pick-up service was seamless, the driver waiting patiently for us and kept in constant contact. It was worth the extra fee. The hotel was new, aesthetic and so comfortable! They had large rooms that could fit us all in. The staff were courteous and polite. A thank you to Mr Adil and his team.
Thank you so much for your perfect rating! We're delighted to hear that our hotel was the perfect place for your stay between flights. It was a pleasure hosting you, and we hope to welcome you back whenever your travels bring you our way. Safe travels!
"Very nice short stay close to airport"
Very nice and conveniente option for a short stay very close to IST Airport . Kindness of all the staff from reception, room service , restaurant . Rooms very clean and comfortable . The food in the restaurant was amazing . A very good ratio vaiue/money Special thanks to Celine in the front desk and Burhan for his continuos support
Thank you so much for your perfect rating! We're delighted to hear that our hotel was the perfect place for your stay between flights. It was a pleasure hosting you, and we hope to welcome you back whenever your travels bring you our way. Safe travels!
"Perfect for a short airport stay"
This hotel is perfect as a transit option. It's located near the new Istanbul Airport (IST), with shops and restaurants within walking distance. The rooms are equipped with everything you need (except for bathrobes — unfortunately). The bed and pillows are very comfortable, and the staff are incredibly helpful and always ready to assist with any request. A special mention goes to the team at the hotel restaurant — they made my stay as comfortable as possible, were always accommodating, and created a pleasant atmosphere. Another big plus: breakfast starts as early as 5 AM, which is a rare and very convenient option for early travelers. If you need a place to spend the night before or after a flight, this hotel is definitely a great choice. And as for those complaining about airplane noise… seriously, what did you expect when booking a hotel next to one of the busiest airports in the world? As someone with very light sleep, I can confidently say that the sound of planes did not disturb my rest at all.
Thank you for your feedback! We are glad to hear that you had a positive experience. We will definitely take your feedback into consideration. Our team is dedicated to providing a comfortable and enjoyable stay for all our guests. We look forward to welcoming you back soon!
"Can be an option for stopover but not the best one"
I expected this hotel to be much better. Is it definitely not 5 stars. What I did not like: 1. Despite the proximity on the map, it takes more than 20 minutes to drive from the airport 2. There is a huge mosque right next to the hotel. The call to prayer at 5 am is very audible) 3. When I went down for breakfast, the crew of some Asian flight was having breakfast there and there was no food at all. The waiter asked me to come back in an hour) As a result, I was left without a paid breakfast. 4. The doors are made of cardboard. Very high audibility.
Dear Guest Thank you for sharing with us your experience , we are sorry for all the inconvenience that you had to go through in our hotel , we already took steps towards your complaints and thousand apologies. Warmest Regards Hidden Hills Istanbul Airport Hotel.
"Transit"
Hidden Hills is a good hotel, not so far from Istanbul airport(one of the 3 Airports. I loved the food, the nice quality sleep, the '' Cu cu ri gu'' în The morning, but most of all that they respect the time there, the guests time. If you have transit and you need to sleep one night in Istanbul:this hotel is a top Notch. GOOD LUCK în The future.
Dear guest We were honored and pleased to hear the fact about our hotel. We are looking forward to serve you again in our hotel. Warmest Regards Hidden Hills Istanbul Airport Hotel
"Top hotel and restaurant ⭐️⭐️⭐️⭐️⭐️"
I travel always around the world and find a hotel with this skills is very difficult, amazing room with kittle and coffee inside, clean and huge room. Special service the Resturant, I tried a vegetarian option in the menu and I was under shock, to be Italian I really take care about the food like football religion, and they pass the test. Thanks to the Omer (guest service speaking also in italian), Ozlem, Ionut and the baby chef Ere, I totally approved the chance to give to a young man to take care about the kitchen, very proud about the management. Keep going like this guys
Dear guest We were honored and pleased to hear the fact about our hotel. We are looking forward to serve you again in our hotel. Warmest Regards Hidden Hills Istanbul Airport Hotel
"Not a good option"
The hotel is not at all a 5 stars. The room was not similar to the pictures and it was not well maintained. Also we had much better breakfast in smaller hotels than in this one, there is no food variety and dishes aren't that good. Finally, we had a really bad experience, the hotel apparently overbooked the room. We arrived for checkin from a late flight and they told us they had no room for us (even though we had book and pay one month before). They wanted us to go to other hotel far from this one. The manager was really rude, never apologized for the situation, nor offer any compensation for that. After 40 minutes of discussion, they gave us the room.
Dear Guest Thank you for sharing with us your experience , we are sorry for all the inconvenience that you had to go through in our hotel , we already took steps towards your complaints and thousand apologies. Warmest Regards Hidden Hills Istanbul Airport Hotel.
Have any questions?
Is breakfast included in the rate?
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
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