Best Western Plus Hotel Vintage Valley Inn,  Zillah

4.5/5  - based on 359 guest reviews.
911 Vintage Valley Pkwy, 98953-9608, Zillah, United States - See map
+1 509 829 3399 +1 509 829 3428



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> Room 1

1 adult


Hotel advantages

  • Spa
  • Heated pool
    Heated pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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TripAdvisor Traveler Rating
based on 359 traveler reviews
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The Yakima Valley is well-known for its wines and agriculture. however, our location in Zillah is ideal for family events and the corporate traveler, as well. With over two dozen wineries in the Zillah area, our hotel is the natural choice for the wine enthusiasts. However, there are numerous farmer's markets, u-pick farms, and beautiful lavender farms. You will also appreciate the rich, amplified colors as the seasons change throughout our valley, in addition to the stunning vistas of snow-capped Mt. Adams and Mt. Rainier. The Pacific Northwest is rich with history and beauty and the Best Western Plus® Vintage Valley Inn is positioned perfectly for those who love the outdoors. Located to the southwest of us is the Columbia River Gorge where family and friends will enjoy hiking, biking, water sports, museums, and wineries. Also, to the northwest of us is White Pass and Rimrock Lake, which are ideal for hiking, picnicking, hunting, fishing, white water rafting, snow shoeing, and skiing. Finally, to the west of our hotel is the historic Fort Simcoe Park where you will enjoy the museum, bird watching, wildlife viewing, picnicking, and gorgeous views of Mt. Adams. All of this is within 60-90 minutes of Zillah which makes our hotel the natural choice for you and your family to stay after enjoying many day trips. The quietness of our town, our amenities, and exceptional guest service are why many guests appreciate coming back to our hotel after a long day of work or sporting events in the Yakima area. You will enjoy our newly updated lobby, relaxing in our spacious pool/spa area, working out in our large fitness center, or coming down to our dining room for the complimentary evening snack. Yet, it is our attention to detail and friendly staff that will keep you coming back again and again. We look forward to developing relationships with our new guests and re-kindling the relationships we have with our regular guests. Welcome home!

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 359 guest reviews
Certificate of Excellence
Business Business 76
Couples Couples 83
Family Family 142
Friends getaway Friends getaway 41
Solo travel Solo travel 8
Sleep Quality
Best Western Plus Vintage Valley Inn,Zillah
  • 5
    « A Gem in the Heart of the Yakima Wine Country »

    The Vintage Valley Inn is one of the most unique experiences I've had at a hotel in my many years. We were greeted warmly by the front desk, and had a chance to meet the head of housekeeping while checking in. The lobby was decorated in a lovely style, very warm and welcoming. And I've never seen hotel amenities displayed quite so elegantly (razors and toothbrushes on their own columns). We rented a suite and the room was huge. There was a full kitchen and living area as well as a giant bedroom. The room was sparkling clean and well appointed. The head of housekeeping even checked in with us a few times to make sure we had enough towels, coffee and soap which was a much appreciated gesture. There is a sparkling clean pool and spa that our family greatly enjoyed. The pool is covered so can be used in the cold months too. We were able to bring our own pool toys and the staff had no issue with us leaving them by the pool for the duration of our stay. In the evenings the staff lays out chili, milk and cookies and in the morning there is a full breakfast bar. The variety of food in the morning was quite impressive, and the staff watching over the food made sure it was well stocked and fresh. We had a chance to chat with the breakfast bar attendant both mornings and enjoyed getting to know her. The property is located very close to the Rattlesnake Hills Wine trail - I'd recommend visiting as many of these wineries as you can fit in! The quality and value of these wines blew me away, especially when compared to other wine areas I've visited. Overall, I don't think I've ever stayed at a hotel where the staff was so committed to customer excellence. I felt like more than a customer at the Vintage Valley Inn - I was truly their guest. I had a chance to interact with the General Manager and was able to see how his influence has created an amazing working environment that greatly benefits all the guests. I can't recommend this hotel enough!

    « Comfortable and reliable stay in Washington Wine Country »

    We have stayed at the Best Western in Zillah twice now, two years in a row, and it is a solidly comfortable, friendly and clean place to stay. Our room was huge, the bed was very comfortable, towels were nice and thick and the room coffee was decent. The breakfast buffet is one of the more generous that I've seen, including fresh fruit, yogurt, cereal, a pancake machine *and* a waffle machine, a toaster with variety of bread and pastries, sausage gravy and biscuits, eggs, sausages, roasted potatoes, coffee and juice. The staff was super friendly too. We had an issue with our TV not working, and they had maintenance up to visit us literally within 60 seconds. I would definitely recommend this hotel if you are passing through or coming over for wine tasting or other fun.

    « Not quite as nice as expected »

    Though newly remodeled the rooms in this hotel felt very cheap. The lobby and breakfast area were the best attributes of this hotel. The rate seemed high for the quality of room provided, seems they could have done a better job on the only hotel in wine country.

    « A Best Western Plus at its BEST! »

    BW is always a reliable chain and it's PLUS variant is routinely a very good house. The Vintage Valley Inn in Zillah is a very good example of it. This 2 1/2 star house is a rebranded Comfort Inn, expanded and fully remodeled. It feels new and to this point is well maintained and spotlessly clean. There are a few restaurants within walking distance and many more, plus wineries of course, within a few minutes drive. We had a friendly and efficient check in- an attractive lobby and large breakfast area. It has a small business center, a number of conference rooms, a medium sized indoor pool and spa, exercise facility and guest laundry. Our room was a medium sized with a similar bath. It was attractively decorated and furnished, with appropriate artwork. It was fully furnished with beds, table and chairs, a recliner and and dresser- all matching. The room has a medium sized flatscreen with lots of channels, a large refer, microwave and coffee, although no safe. Lots of lights and outlets. Very good bed and linens with excellent toiletries and very good towels. The rate includes complementary breakfast, internet and newspapers. The excellent enhanced buffet breakfast included eggs, meat, bisquets and gravy, waffles, fresh juice and fruits, pastries, juice and coffee/tea. There are multiple varieties of eggs and meat during the week. Every staff member was competent and upbeat and the value was excellent. Well done!

    « A great place to stay. »

    Nearly new motel with all the amenities of a fine place to rest. Good lighting, heat lamp in the bath, comfortable beds, attractive grounds and interior, real silverware in the dining room, decent breakfast. We'll be back.

    « Friendly customer service »

    We are a large family (2 adults, 5 kids). The manager was very kind. He made sure our needs were taken care of. We felt at home. Room was very large! The rate was a normal rate for a room that size, but the manager recommended that if we were going to regularly visit, that we ask to have our rate stabilized.

    « Wonderful Surprise »

    We were so pleased to arrive at such a friendly, clean, warm and hospitable hotel. The late evening snack when we arrived was a treat and the breakfast had many choices. The hotel is clean and comfortable. The front desk people were attentive and friendly. The decorations are beautiful and inviting. Location is easy access to freeways. The price was great. Thank you!

    « Family Reunion »

    This was a ?happening.? Never before reunion of blended extended family, including former wives and husbands, all filled with family love and appreciation. A milestone for the Sandlin-Petitts! Yes, we'll do it again!

    « great hot tub and extras »

    Arriving late and getting some warm chile and tea was awesome. Breakfast was great with some great warm choices . The room was clean and this is a great location with gas and a few eating choices nearby.

    « One of the best Best Western hotels »

    I've stayed in several Best Western's and this is one of the best. It seems to have been recently remodeled and is very clean. They do a great job with their breakfast. Also, the front desk people are GREAT and very helpful :-)

  • 5
    « Good Location in Central Washington »

    This hotel is located between Yakima and the Tri Cities. There are lots of wineries and tasting rooms to visit. It is located close to the highway, but without the road noise. There are restaurants within walking distance. The staff is warm and friendly. The rooms were clean, and the beds comfortable. The room I had would sleep six and had a full kitchen. The breakfast had a good selection, and the food was hot and fresh. I also liked the fact they had real plates and silverware in the breakfast room, but also paper if you wanted to take it out. I will stay here again.

    « Excellent choice for location, service, quality and value »

    I stayed here for 4 nights on a business related trip to Zillah. This hotel is very clean, comfortable and has great amenities. The staff is cheerful and very helpful. I will definitely stay here again when traveling for business or wine tasting.

    « Best Western Zillah WA »

    Great place to stay staff are wonderful. Very comfortable rooms. Breakfast is very good with lots of choices and in the evening. They also usually have a pot of chilly and also milk and cookies Parking is a good if you a are driving a car or SUV however if you are travelling with a trailer as I do it can be difficult if they are busy.

    « third time is the charm »

    Upon my checking I went to the first room and it had a very strong odor that started an allergic reaction. I began sneezing over and over. The front desk was nice and gave me another room. Upon checking into room #2 I began to stock the refrigerator and noticed that the thermostat control was broken and repaired with duct tape. I returned to the front desk yet again and was given a third room. Upon entering this room I noticed a very, very strong peppermint odor. At this point I opened the window and just let the cold and the fresh air into the room instesd of bugging the front desk again.

    « Clean and comfortable »

    Very nice place to stay at in Eastern Washington. Very friendly staff. Clean & comfortable place. I would definitely recommend this place to my family and friends!! Best Eastern Washington place to stay at. Thanks!

    « Good stay »

    We were impressed with the personnel that were there from the lady at the front desk to the lady that prepared the food and kept the place clean, . The room was awesome the best just about we have ever stayed at. The shower was great except for the fact there was no bars for my husband to hold on to , Being without a leg makes it difficult to stand when the occasion warrants it.

    « best place to stay »

    I was not expecting much as this is the only hotel in the small town of Zilliah. I was very surprised. Very clean hotel. The staff was genuinely nice without being over the top. Had a great stay and will be returning for sure.

    « parking »

    parking is very tight here and stalls seem narrow. Also be prepared to travel to find something to eat other than fast food or Mexican. Staff is friendly and rooms are clean. Not much of a view from the windows but you are centrally located in the Yakima Valley. Zillah is a great little town and nice to see the some of the historic features in the pictures on the wall. Tea Pot and war memorial worth a stop too.

    « Great breakfast and quiet venue »

    I always get a good night's sleep when I visit this hotel. They have great service and the breakfast buffet has sausage, eggs, biscuits and gravy, fruit, waffle maker with toppings, hot and cold cereal with toppings, as well as fruit juices, coffee, cocoa and cider. At night, they offer chile with toppings as well as cookies and milk from 7 p.m. to 9 p.m. They have a pool, hot tub and a nice workout room.

    « Extremely Pleased! »

    Everything was quiet clean well organized nicely decorated and furnished with reasonable price Plan to stay again for next visit with family Impressively quiet for sleeping Never heard anyone else night or day

  • 4
    « Passing through »

    We stayed at this motel on our way from Medford to Chelan as the drive would have been too long for a one day travel as my wife is handicapped. Good nights stay and dinner at the Old Warehouse restaurant as recommended by the staff.

    « Overnight Stop »

    Great property! Clean, quiet, comfortable and affordable. Reception desk staff were exceptionally friendly and informative. The decor in the hallways include vintage black and white photos of the area which I enjoy. The exercise room includes its on restroom and the equipment is new and high quality. Breakfast is usual affair; powdered eggs, frozen sausages, waffles, yogurt, fruit, breads, etc., with weak coffee. They charged $20 for our dog, which I resent. Don't they clean a room anyway whether a dog has been there, or not? Plus, I was told that this is a ?pet room', which I take it to mean not every room is a pet room. It was on the ground floor, close to an exit door and grass area. Convenient. Overall, I will certainly consider this property again.

    « A Fine Place to Stay and to Hold a Meeting »

    The Best Western Plus Vintage Valley Inn is lovely,comfortable, and extends the finest hospitality to guests. We were there on family business. There were multiple family members staying for a varied number of nights. All gave excellent reports on their stay. We also used a conference room. The amenities were pleasing and appreciated by all. In all of our experiences, the staff here are professional while maintaining compassion and lovely service.

    « Business in Wine Country »

    Great hotel! The staff are very personable and always greet you with a smile. They are very accommodating to my needs. I work at the local hospital when I'm there and they always put me in a room away from high traffic. Can't wait to stay there when I'm not working to enjoy the wine in the area.

    « Perfect location for wine tours »

    We traveled to Yakima to tour the local wineries in Yakima, Prosser, and Rattlesnake Hills and picked this hotel for it's location. It is centrally located in Zillah among the Rattlesnake hills wineries and only a short distance to the wineries in both Yakima and Prosser. It was the perfect anchor location for our trip! The hotel is newly updated and is very modern. It was incredibly clean and well maintained. The hotel was sold out on our first night due to a wedding, but it was still extremely quiet - just as quiet as the following two nights when there were only a handful of guests. The staff was all very nice and we had no problems during our stay. The hotel serves a full hot breakfast, which was average to good - about what I would expect from any hotel that serves breakfast. They also serve snacks in the evening and have coffee around the clock. After looking around in person at some of the other hotels in the area, we were even more glad to have booked here. If we are ever back in Yakima, we will be sure to make another reservation at this hotel!

    « Good location and value »

    If you are spending some time in the area for wine tasting or other activities this is a good base as it's between Yakima and Prosser. The drive into Yakima is 15-20 min where there are lots of food options and stores. There are wineries within about 5 minutes. Hotel was clean and quiet.

    « Best Western Plus Vintage Valley Inn »

    With multiple rooms for a family gathering, we were very pleased with the hotel. The kids enjoyed in the indoor heated pool. The rooms were very nice with ample room for several family members to gather and visit. The conference room facilities provided for our family activities were perfect for our use. Would definitely stay at this hotel again.

    « Fantastic hotel »

    There was not one thing that I could see wrong with this property. Staff was pleasant and outgoing at every occasion, hotel was in peak shape concerning maintenance and appearance, breakfast was great, internet was solid and consistent. I would recommend this property to any person with lodging needs in the area. You will not be disappointed.

    « Beyond Expectations »

    What a great find. This BW is a cut-above the average freeway hotel. The people are engaging and always attentive and helpful. The rooms are large and very well appointed. The location is at the exit but far enough away to not hear the traffic. Lovely and very large breakfast room that looked freshly remodeled. The offerings were extensive and abundant with fresh, quality stuff.

    « Great time »

    we stayed here for a family reunion and we had a blast. the large meeting rooms, amazing pool space and breakfast bar made this a great spot for a large gathering. make sure you meet Peggy the front desk attendant, she's amazing.

  • 4
    « Wine Country option »

    Need a pool and a spa after a day in Washington's Wine Country? This hotel works if you want to be a little farther than the fray of Prosser (especially during Crush!) The staff was extremely nice, The accommodations were quiet and restful and they take dogs, so if you're traveling thru the vineyards with your furry bestie consider Zillah. Besides, who wouldn't want to stay in a town called Zillah. Oh, and it's really easy access off the highway.

    « Best Western Plus Zillah »

    Spent the weekend at the Hotel in Zillah Wa for 2 nights. Very clean hotel with a nice breakfast, friendly Staff, and pet friendly. They also had a nice pool and work out area that we used. Will definitely stay here again.

    « Just like Family »

    Our stay was just like being at home. This "Best Western Vintage Valley Inn" is in the middle of everywhere we planned to go. Taking the Wine Loop map and creating our own wine tours always landed us back near our hotel. Our room was spacious clean & comfortable. Everyone on down to the cleaning staff were friendly, accommodating and sincere. We will always stay here when visiting family and friends.

    « I will stay again »

    This is a very nice quite place to stay. Staff are friendly and helpful. The Breakfast is good, a nice variety to choose from. I recommend the chili they serve in the evening, gotta give it a try. But most importantly, the hotel is clean. I would stay again.

    « Love Zillah »

    This is a fantastic hotel with kind and courteous staff persons. The amenities were exceptional and I would recommend this hotel to anyone passing through. Even after speaking to my co-workers, we have agreed that this is a wonderful hotel and hope that we are able to stay here again!

    « We rate facility excellent in a areas. »

    The facility was run and maintained in a professional but friendly manner. The Staff made you feel at home and was accommodating at all times. We look forward to our next visit and will definitely stay at the Best Western in Zillah.

    « Great hotel and great value! »

    This hotel is clean and well kept! The staff was helpful and kind. I have no complains at all! The breakfast was a full menu, even though I am vegetarian, I still had some options. For the value of this place it was a very pleasant stay.

    « Friendly Folks at Zilla BW+ »

    An old friend and I get together about twice a year in different cities to relax and talk about our kids, grand kids, and wonderful husbands of course, My only regret was that we didn't have enough time to use the pool or gym for workouts (probably because we were talking too much), but it was fun anyway.

    « Great Hotel »

    This was a most pleasant place to stay, convenient, quiet and friendly. Had a great experience. Had two dogs and our room was even carpeted which dog friendly rooms usually are not. Even though this is close to the intersate the room was very quiet and easy to sleep in.

    « Beautiful experience »

    This stay will be repeated! We travel this area about four times a year and we will be back. This is the first place that waffles, strawberries and whipped cream were on the breakfast table. The beds are fantastic.

  • 5
    « Our first choice in Zillah for Annual Wine Weekend »

    Great value! Recently upgraded and remodeled. Nice touches such as chili and fresh baked cookies in the evening. A full continental breakfast. Very friendly and helpful staff. Very clean. I will be back again and again.

    « Wonderful place to stay. »

    This was an amazing stay. The room was very clean and you could tell that from just walking into the room. The staff was friendly and willing to help where needed. They even went over and beyond and explained the history of the town that I as staying in. It was a very fascinating story of the town. There is pictures of history on the wall that shows how the town has evolved. I would give a recommendation to anyone traveling through there that needed a place to stay. Def well worth the money that was paid.

    « Loved this Best Western »

    We were satisfied with everything about this Best Western!! The staff, the room, the pool, the breakfast and even the FREE late night chili, milk and cookies. Great place to stay, wish all hotels were this awesome!!

    « Really wonderful stay. »

    His appears to be abrand new hotel. Everything is in first-rate condition, the breakfast is amazing, and the staff are helpful and dedicated. We are traveling with our dog and they thoughtfully gave a a first floor room just next to an exit.

    « Dinner Snack! »

    Very friendly staff, very clean room! And a surprise complimentary evening snack of Chili and crackers...awesome!! Would stay again. (A little more light in room would have been nice...but no big deal.)

    « Great hotel! »

    We had such a nice stay at Best Western Plus. The room was quiet, beds were comfortable, and breakfast was excellent each morning. They even included free chili and homemade cookies in the evening. We had great service from all of the staff we encountered. The room was huge and the kitchen was nice and clean. Great location in Zillah near lots of wineries.

    « great choice »

    The BWPlus hotel in Zillah is mostly a new building, with parts being remodeled. It is beautifully decorated, immaculate, and has superb staff. We did not use the breakfast option because we were headed to Yakima for a wedding brunch. Very easy access from the highway; yet no highway noise. El Porton Mexican restaurant (we highly recommend) is within walking distance for lunch or dinner.

    « Our Stay at BW+ in Zillah, Washington »

    We were very pleased with our stay. The staff were pleasant and caring and the hotel accommodations were excellent. Although we did not participate in the breakfast, it did look and smell wonderful. We would definitely stay at this hotel again

    « Exactly what I needed »

    I've stayed here twice in the past year or so and it is perfect. Clean, updated, great breakfast options and coffee is great. Customers service A #1!!! Will always look for a BW Plus for continued travels . Thanks!

    « very excellent place to stay »

    This place, is a home - away from home! Excellent people that care for your every need. Have recommended from time to time to family and friends to stay at this facility. All types of people, big and small families, weddnings, birthdays, and animals are welcome also with a fee of course.

  • 5
    « Short vacation stay »

    Stopped by for Labor Day to see family and friends, was there for just one night. Stayed in a king room with the spa tub, very enjoyable but the pump was a little loud. Room was very large, furniture comfortable, but the bed did have a slight dip in the middle, but still slept very soundly. Staff was always friendly and breakfast was hot and filling. Would definitely stay again.

    « Great hotel »

    Clean, friendliest people, great food. We will definitely stop here again. Very happy with the service & hotel quality for the cost. Thank you people of Zillah for making our stop comfortable!! We will use BW plus in the future.

    « Great value! »

    We read the reviews & decided to give this place a try. So glad we did! Easy access, friendly staff, clean & comfy room, super wi-fi, chili in the eve & a good variety of breakfast selections. We will definitely stay here again!

    « Best Western Zillah »

    Enjoyable quick stay in beautiful Washington wine country. Wasn't expecting much since it was a small town but was very pleasantly surprised. Work out room was nice. The whole place seemed very tidy. Reserved 2 rooms and it was nice that we were right next to each other.

    « Good service, large, clean rooms, exceeded our expectations »

    Another very good hotel. Nicely appointed large rooms with very comfortable beds. Clean rooms and bathrooms. Lots of power outlets. Small indoor pool was perfect for the children. On check in we're offered free cookies and free chili. The included breakfast was extensive. Eggs, sausage, potatoes, biscuits and gravy, juices, fresh fruit, cereals, waffles, oatmeal, milk, coffee and tea, breads and muffins etc. Taste average. Had elevator for only a two-story hotel. Good parking available. I would certainly stay here again.

    « Quick access to highway but quiet »

    The staff was exceptionally helpful with recommendations on where to eat and what to do if you're not wine tasting. The rooms were clean and comfortable and the breakfast offered a wide selection of cereals, eggs, sausage and breads.

    « Good night's stay »

    This Best Western Plus is well cared for with a crisp, clean appearance, friendly staff. Our room was pretty standard in size, decor and amenities. Pluses included ample outlets, comfortable beds, and solid wifi. Negatives were weak TV offerings (no HBO and only a few movie channels) and overstuffed pillows. We really appreciated the free chili supper and cookies. Didn't stay for breakfast. Also appreciated the elevator, which is unusual for a two story structure. One thing to note: The second floor is built on two slightly offsetting levels with 2 stairs and a wheelchair ramp connecting them. This made navigating the luggage cart a tad bit challenging, so if we stay again we'll probably ask for a room that avoids the stairs. (#200-226?)

    « Clearly the best choice in the area »

    This place is visually appealing. Location is literally adjacent to local freeway and in the midst of Rattlesnake Hills wineries,. I had the impression that the property had been recently remodeled and expanded. Management is clearly engaged. Stayed for 2 nites. I arrived late on first night and was exhausted. After I had brought in bags, etc., I noticed that room had clearly had smoker in room the night before. I was too tired to fuss - just opened window and turned A/C exterior fan to max. Why had housekeeping not noticed this and pulled room from inventory? Some other lapses by room attendant followed - bath amenities and so on. Innkeepers need to take nonsmoking policies seriously and CHARGE offending smokers for fouling rooms.

    « Great hotel for the price »

    Decided to spend the night here after viewing the solar eclipse in Oregon. The hotel is conveniently located off the interstate as is typical of these hotels. The staff was very friendly--everyone from the front desk staff to the housekeepers, the busboy at breakfast, and even the maintenance personnel. It was one of the more welcoming hotels I've stayed at in the US. The rooms were very clean, and the bed was comfortable with the slightly firm mattress that I prefer. They offered free chili, crackers, milk and cookies in the evening from 7-9. I appreciated the tabasco sauce that was also available! Breakfast was typical of the Best Westerns, though perhaps a slightly smaller selection than some that I've stayed at in the southwest. Overall a really good experience and have no reservations about recommending it.

    « Dirty toilet, but great staff »

    I thought this was a very clean hotel until my daughter discovered dried blood under teh toilet seat, clearly an oversight from the maids. I always check for cleansliness, and I never needed to check the toilet before. The exterior of the hotel is dated, but not in a concerning way. Check-in was straight forward and pleasant. The woman who checked me in was fanastic and delightful to speak to. The lobby looks modern. The hallways look clean, some great photos grace the hallsways as well. The rooms looked super clean upon first glance. My usual check behind the bed yeilded no dust bunnies or anything at all! I was very pleased with that! My 8 year old daughter took a shower and after her shower, I heard a sheik from her. I ran in to check it out and she pointed to the dried blood or bloody stool under the toilet seat. It was pretty gross! I got the kids to bed and the beds were comfortable, but now i was questioning the cleansliness of everything in the room, like with the sheets and the duvet. Checking out I had planned to tell the front desk person, not for anything other than to report it. I wasn't asking for a new room or any refund, but bring it to their attention that their maid sucks.

  • 4
    « Glad I Stayed Here »

    I travel for business and spend over 50 nights a year in a hotel. The Best Western in Zillah, WA impressed me by providing quality accommodations at a comparatively low price. But what really got my attention was their integrity. I left my personal laptop in my room when I checked out. The maid and desk clerk responded immediately. I got a call on my cell phone that morning and returned to retrieve it. I don't believe I have ever received a call about a personal item that has been left behind. In fact, over the years, when I have remembered leaving an item and have called the hotel, I have never been able to retrieve my property. That is why I will be staying at this hotel in the future.

    « Helpful Staff »

    We stayed at the hotel the night before a memorial service for my mother. Were planning on having a picnic after the memorial service but because it was so hot outside, we ended up renting the conference room for our lunch. The staff went out of their way to help us set up including purchasing a DVD player so we could show a movie about our mother's life. The rooms were basic hotel rooms. Everything was clean and the beds were comfortable. Furniture was in good repair. Breakfast was good with plenty to choose from. The best part of our staff was the helpfulness of the staff. They were outstandingl.

    « Fresh and Clean! »

    Everything about this hotel was nice. A late check in ...calling in after 11 at night and having a cheerful voice on the other end. This hotel has really worked on it's customer service and the newness and cleanliness was really refreshing.

    « Extremely pleasant stay.. Would stay here again! »

    The rooms were extremely clean and comfortable. (I looked at several hotels in Toppenish and Yakima and the reviews on all of them were horrible and this review was the best and the reviews matched the quality of the hotel. They offered complimentary cookies and milk and chili. We loved that. The staff was very nice. The breakfast was awesome and very nicely presented. Would definitely stay here again. And the Teapot Gas Station was very cute and the ladies running it were extremely nice and helpful.

    « Zillah, WA Best Western »

    Very nice hotel with excellent staff. Very clean and the breakfast was fantastic. The bed was very comfortable and helped me good a good nights sleep! Everything was in great working order and I was able to get some work done with the WiFi Service.

    « Great experience »

    For being in a very small town, this hotel surprised us with how nice it was. Clean, well kept up, nice pool. Breakfast was as good as anywhere. Every staff person we met was courteous and polite, downright friendly. My wife travels solo for work sometimes and she said she felt safe enough to stay here.

    « Wonderful Place! »

    We loved our stay here! The staff is very friendly and inviting with their smiles. The rooms are super clean and nicely appointed. The breakfast was great and offered a lot of choices for us each day. We have no complaints at all and we will definitely return to stay here again!

    « Best experience at Best Western ZIllah »

    Everything about our stay was perfect. We were escaping from a scary experience in Toppenish and needed to find a safer hotel. Best Western got us in immediately and even let us come drop of f our stuff even before normal check in time. From the phone conversations to meeting the staff in person to learning about the chili and cookies to having the best continental breakfast, I can not stop raving about this wonderful experience...even if it was for 1 night. Even in that 1 night we had an extra roll out bed delivered at 10 p.m. and then toilet paper delivered at 1 a.m. They are there for their customers and the place is just gorgeous.

    « Great Service and Breakfast »

    I stayed here while on business, and the staff was so accommodating. Every staff member I ran into was so nice, be it the cleaning people, front desk, managers, whoever. And the breakfast bar was one of the best I have ever had! No other hotel continental breakfast can compare. Such a great selection! The room was nice and clean, and I could actually stream Netflix over wifi! Overall, I would highly recommend this place to anyone and everyone!

    « stopover »

    The staff and accommodations were very, very good, I would recommend this to friends and family, and will probably stay there again in the future. the food was little lacking but was sufficient. Coffee was extremely tasty.

  • 5
    « Staff is kind and helpful »

    Room was booked by a company I work for. There was a problem with business credit card declined. Hotel let me check in and stay while the company straightened out. I travel a lot and hotels don't do that. This one did knowing I traveled far. The staff was very nice and trusted me on good faith. Thank you!! Hotel is very clean and updated.

    « Great inexpensive place to stay in wine country »

    New and very clean, nicely decorated, friendly staff, nice amenities, quiet comfortable room, great breakfast, convenient location. We plan to return on next visit to wine country. Highly recomment. They also have kitchenette rooms for longer stays.

    « Best Stay Ever! »

    The room was clean! The hotel was very clean and looked brand new to me! I would recommend this hotel to anyone looking for a place to stay on their way to WA or anywhere they are going! We had a great time with my family!

    « Clean facility and comfortable beds »

    My husband and son must eat gluten free due to Celiac Disease. The motel staff were very helpful and instructed us to ask the staff at breakfast for the gluten free options. The young man at breakfast was courteous and helpful and brought out gluten free bread and a snack bar for both my husband and son. There were also bananas. apples, eggs, milk and juice available for them. The facility was clean and the pool and hot tub perfect for our needs. The bed was very comfortable.

    « Warm and friendly! »

    Stayed here for 4 days and had a nice stay The rooms are very nice and all amenities worked well. The staff was friendly and very helpful. Will stay again soon the next time my work or vacation takes me there.

    « Best Staff Ever »

    The employees helped us out so much and were very much concerned about us and cared above and beyond. Even giving us water while checking in and extra water to bring when we had to pick up the other half of the group on the side of the highway. It brought tears to our eyes to have such a caring group of human beings help us out. The staff that worked Sunday June 25 in the afternoon you were what we needed more than words can depict. Thank you from the bottom of our hearts.

    « I believe in second chances! »

    The Vintage Valley Inn went through some growing pains, on it's way to becoming a Best Western hotel. We seem to have hit it with our previous visit, just at the wrong time. I appreciated the response that I received from Karl, the manager. I reached out to him to discuss what had occurred and try again. Karl was extremely gracious. The thing that he said that impressed me the most, as that he was able to use the way his staff responded to us (poorly), as a teaching moment. That is a good manager! We stayed for one night, this past weekend, June 23rd. The staff is so friendly and helpful. We really enjoyed our stay. Not a single issue, and I love their workout room, which I utilized. A lovely, clean, comfortable hotel and the best location for visiting wineries! Our thanks to Karl for working with us to change our experience and opinion!

    « best pillows & breakfast »

    We enjoyed our stay. Zillah is my hometown and we had a 50th wedding anniversary for my parents and the family stayed at the hotel. There is a pool and nice area out front in the sun. The breakfast was very good and they had biscuits and gravy.

    « A gem in Zillah »

    Scheduling a working meeting at a location between the TriCities and Seattle was more challenging than I had expected. This little gem was perfect. Quiet, excellent staff support, productive meeting space, and a few fun restaurants for after hours.

    « Nice people »

    Very nice people work here. That makes a diference when you stay at many hotels. Breakfast was good. There was good choices. The room was clean but dark. Much like other hotels. I felt safe and had good sleep.

  • 5
    « Always amazing »

    We will always, when possible, stay at VV in Zillah. Only due to a booked facility did we have to switch hotels. The staff is amazing, they always go above and beyond to make sure your stay is comfortable and problem free..right down to the parking spots (thank you again Melanie!).

    « Good hotel »

    We really enjoyed our stay, the room was clean and quiet, staff was really nice. Didn't have a chance to try the breakfast, but liked the pool and the hot tub. It's close to the interstate, but far enough from the traffic noise. There's a Subway and a Mexican restaurant nearby, and a couple gas stations, all within the walking distance.

    « Very poor customer service »

    If it were possible to give an establishment zero stars I would award this hotel that honor. We arrived last night and checked in to the room. I immediately took a shower and used two of the towels. While I was in the shower, my friend received a phone call stating that other friends of ours were staying a couple miles away. My friend went down to the front desk to ask if it were possible to get a refund for the room so we could change hotels. The front desk worker (Kailey) said that a refund shouldn't be a problem. She came down to the room and inspected it. I had my hair up in the towel I used and the other towel I used was on the bed. Kailey moved the pillows around on the bed and said that everything looked fine and that we were free to leave and would not be charged for the room. We drove to Yakima and checked in to a different hotel. The next morning we saw that her card had been charged for the original room. The manager on duty (Justin) accused me of using the shower after Kailey inspected the room and said that we would be charged the full nights stay. He stated that he tried to call and let us know about the charges, but Kailey had transposed two of the numbers of our phone number so we didn't receive the message. Upon explaining the situation and exactly what happened to Justin he stated that it was our word against the clerks and that he was not willing to assist us in resolving the issue. Do not stay in this establishment. If the owners are willing to contact us to resolve the issue, we would be more than willing to find an arrangement that we can all agree on.

    « Delightful hotel in rural Washington »

    After hiking and seeing sites in the Yakima Valley, we had a lovely experience at the Zillah Vintage Best Western. The room was very comfortable and less than three years old, as it was in the new section of the hotel. The staff, especially Peggy, was very helpful in helping us get a good room and know about the history of the hotel and finding the Tea Pot nearby. Breakfast was very good and we enjoyed the chili in the evening.

    « Great location stay for the Wine Valley »

    Wonderful new hotel needed in the Yakima Wine Valley! Nice staff, clean rooms, nice pool, good workout area room, great selection for breakfast. Located in the middle of the valley so good option for touring the wine area.

    « I would stay here again »

    Staff is friendly, rooms are clean, food was great, they have good coffee and my favorite french vanilla creamer to make my stay away from home even better. I did not use the pool of Jacuzzi, but it looked clean and inviting.

    « Ok place, good for Wine Country »

    Was super noisy the first night. Had crumbs in the bed sheets, and parking is limited if you have a trailer. Staff was nice, breakfast was above average. Pool and spa were clean and very refreshing.....

    « Great Hotel »

    We booked this hotel online, while booking others along the way for our trip following The Oregon Trail. We stayed at several along the route, including other Best Westerns, and other chains. This hotel, was by far the nicest and most pleasant to stay at. It was beautiful, very clean and fresh, comfortable, free WiFi, and a very nice breakfast included. The lay out of the hotel was very nice. And the employees were extremely helpful, and eager to make our stay special. I would definitely recommend it to others.

    « Phone guy »

    Here we go again folks. The Best Western plus in Zillah Wa. For starters the people here are great, GM Karl and Director of marketing Gail made me feel welcome right when I walked in the door. I have to say that being a follower of Christ, seeing scripture throughout the lobby was great. The rooms were clean, beds were comfortable. The gal has the kitchen open early which is great for us that have to leave early in the morning. Enjoyed my stay and will continue to come back when in the area


    Very Quiet and Peaceful. Everything there are Cookies & Chile that is out of this world. Kind People willing to go out of there way to help find things in the area. There are the Vineyards, the Old Warehouse with Entertainment and Auctions there. You can see Mt. Adams there and purchase Farm Fresh Fruits & Vegetables that are in season.

  • 5
    « GREAT, Impressive staff during my 7 days stay »

    This location staff including the GM is GREAT and smiling and supportive. I had a wonderful feeling and had an enjoyable stay experience. I definitely will come back to Zillah in the future. Very modern and lovely decor inside. I love my room layout so well..... Great housekeeping team show their concerns about my stay and offer anything i need etc. they went beyond and above their work scope....

    « Above average chain motel »

    If traveling to Yakima Valley for wineries or just passing through, this place is worth staying at rather than motels in the larger towns. Quiet and clean rooms. Food options within walking distance, although not great and better to get in car and get tacos in Toppenish. Clean and spacious pool area. Friendly staff. Full range of breakfast options, with request met for non-dairy. Complimentary chili and cookies at night.

    « Weekend in Wine Country »

    We decided to check out the wine regions of eastern Washington and knowing nothing about the area we selected Zillah for our first night as it appeared to be centrally located. The Best Western Plus Vintage Valley Inn is conveniently located right off the highway near a strip mall. The not particularly attractive location is made up for by the clean and tidy appearance of the property, welcoming efficient staff, and pleasant lobby area and room. The decorating is actually quite nice as is the pool area and appears to have been recently renovated. Beds and linens are extremely comfortable and the buffet breakfast is more than adequate. If in the area again, we would certainly stay here. Fair pricing.

    « Clean and Warm »

    Great place to stay while you are wine tasting in the Yakima/Zillah area. Rooms were clean, great beds, options of pillows. We had an option of chili in the evening and then to top it off baked cookies. Breakfast was hotel good and the eating area was a great size to accommodate their guests. The swimming pool/sauna was great!

    « Super-friendly staff, gorgeous property! »

    I stayed here during a business trip last week. Their staff is fantastic! Every single person you come in contact with greets you with a smile and genuinely wants to make sure your stay is pleasant. The hotel is clean throughout. Evidently, they just did a massive remodel & expansion. It's beautiful. Just the right amount of décor, not too over-the-top. Hotel is just off the freeway. I definitely recommend staying at this Best Western. Caleb C.

    « Best Stay Ever! »

    Located right off the interstate in a wonderful little town of Zillah is a great hotel. It just recently became a Best Western Plus and the service and accommodations are next to none. There is a pool and hot tub, guest laundry, and meeting rooms. The new renovations have really made them attractive and professional. Great for family or business, individuals or groups. They will go out of their way to make your stay worthwhile. The Sales manager and General Manager are extremely helpful and personable. Snack time during prime time is great as well, we had chili with cheese and cookies/milk during our stay. Full breakfast is exceptional. Stay a night and vacation here. Room was perfect, clean, and attractive.

    « Wine trip »

    Hotel is new and beautiful and the staff is friendly and very helpful. Right off of the interstate so easy to find. Great place to go for wine tasting. Rooms are very nice and they have suites with full kitchens. They put out chili and cookies at night. Breakfast is very adequate and breakfast area is kept very clean. Staff makes you feel very welcome. We will be back next time we are in Zillah.

    « Great place to stay »

    I'd recommend this place in a heartbeat. Nice cozy atmosphere with great staff! Business facility met all our needs. Rooms very clean. Evening treats a bonus! Nice location, right off the freeway. Dining within walking distance was wonderful.

    « Yakima Valley, Wine country, pet friendly »

    This newly renovated hotel/motel is a perfect place to explore the many wineries in Zillah, and the whole Yakima Valley. The staff was super friendly, and they take dogs. Will definitely make this a regular stop.

    « WOW!! BEST Best Western »

    We stay in a lot of Best Westerns. This is the best we have ever stayed in. The facilities were lovely, very clean and seemed either well maintained or newly updated. The GM greeted us and answered a lot of questions we had about the area. The continental breakfast had lots of options. We were pleased to see that the hot breakfast items were actually hot. We have visited others where the hot breakfast was cold. We will be staying here again.

  • 5
    « Grat place to stay »

    This is one of the better places I have stay. The breakfast selections was great. The food was fresh and hot. The rooms were quit and comfortable. The location is a little out of the way, but well worth the extra few minutes. This will be the place I stay when in the Yakima area.

    « Poor value and poor customer experience »

    I just completed a cross country trip with my son and our dog. This was the third Best Western Plus (whatever that is) that we stayed in. It was completely underwhelming with clueless staff at check in (leaving me unsure if I was charged multiple times for prepaid room), dark, noisy, and worn room, safety concerns, and, then, no hot water when we woke up the next day. I do not think Best Western is the best option for off the highway/ remote destination chains. After this trip, I have to say La Quinta wins hands down. I would not recommend this hotel.

    « Nice »

    Overall a very extra nice place. Clean, friendly staff. Only gave a 4 star because of a chemical smell in our room. Had to sleep with the window open:( would have gave 5 star but the odor was what made me give it a 4 star. We will not stay there again because of it. Too much like formaldehyde odor:(

    « Beautiful hotel - great amenities »

    Very nice hotel, spacious and nicely decorated. Everything looked brand new. Lovely indoor pool and Jacuzzi. Easy access off the highway. We were concerned that it would be noisy but the room was very quiet. Good selection of breakfast items.

    « Comfortable night stay »

    My husband and I enjoyed our stay. The rooms were quite nice and staff were helpful and friendly. The booking process through Travelocity was also very quick and easy. We did not eat breakfast, so we are not sure about that. The Internet was nice though and the rooms were quiet and private.

    « Clean and professional »

    Best place in town for solo, couples or family. Nice workout room, pool and delicious breakfast too! Reasonable prices compared to surrounding hotels. The only thing I didn't like was how hard the bed was. Though, some people like it that way. Overall Great experience!

    « Absolutely perfect weekend experience »

    Stayed here for a weekend family event and our experience with the accommodations at Vintage Valley Inn was "spot on!" Booked the King Spa Suite...the room was new, modern, clean and spacious and the bed was extremely comfortable with high quality bedding for a peaceful nights sleep. We were surprised to find two reclining chairs for relaxing furnished in the room. Room was equipped with every amenity necessary, and if we did need something, the front desk was eagerly available to accommodate our need. The included breakfast was one of the best we have experienced...eggs, sausage, biscuits and gravy, country potatoes, Belgian waffles and too much more to mention. No need to go to a restaurant! Staff members were kind, friendly, and helpful...all of this for a very affordable rate giving us a stress free environment. Will gladly stay here again if the need arises!

    « Friendly, Excellent, Professional »

    The staff were friendly and professional. The service was excellent. The Inn had all the amenities that I could have wanted or needed. If I needed something extra all I had to do was ask. The hot breakfast had something for everyone and was an added bonus. It was a great location to tour all the wineries. The Rattlesnake Winery Trail was a fantastic idea. Every winery had something unique to offer or experience. Also it was a short distance to Prosser to visit its Winery Village that had about 6 wineries.

    « Reasonable Hotel with a great Breakfast Included »

    This was a good hotel trying to be better. Friendly staff with nice amenities. Good breakfast, cookies in the dining room at night, and an indoor pool and spa. The only downside is the walls are very thin so you can hear people in the rooms next to you, and the room I was in must have had a smoker in previously, even though it is supposed to be a non smoking hotel.


Getting to the hotel ...

All directions
·From: Seattle. Merge onto I-90 E toward Bellevue/Spokane. Merge onto I-82 E via Exit 110 toward Yakima. Take Exit 52 toward Zillah. The Best Western Plus® Vintage Valley Inn is just ahead. ·From: Portland, Oregon. Merge onto I-84 toward The Dalles. Take Exit 104 toward Yakima/Bend. Turn left onto US-97, crossover into Washington. Turn left onto Highway 14. Turn right onto US-97 N. Turn right onto Highway 22. Turn left onto N. Meyers Road. Turn left onto Vintage Valley Parkway. The Best Western Plus® Vintage Valley Inn is just ahead. ·From: Yakima. Merge onto I-82 E. Take Exit 52 Zillah. Turn left onto N. Meyers Road. Turn left onto Vintage Valley Parkway. The Best Western Plus® Vintage Vall...

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