Best Western Premier Hotel Rebstock,  Wuerzburg

4.5/5  - based on 278 guest reviews.
Neubaustrasse 7, 97070, Wuerzburg, Germany - See map
+49 931 30930 +49 931 3093100

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> Room 1

1 adult

 

Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • Safe deposit box
    Safe deposit box
  • Sauna
    Sauna
  • Onsite laundry
    Onsite laundry
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TripAdvisor Traveler Rating
based on 278 traveler reviews
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Between vineyards and historical buildings you will find one of Germany´s oldest hotels. Behind its landmarked rococo facade, the hotel, known as a guest house since 1408, offers 70 individually decorated rooms and the warm, caring atmosphere of a family business. The Best Western Premier Hotel Rebstock is completely customer service oriented and always up for permanent improvement of quality. The kind hosts invite you into a little world full of culture, culinary specialties and tradition. Not to forget our restaurant KUNO 1408 with Benedikt Faust's avant gardistic gourmet kitchen which enjoys many awards by famous restaurant guides, such as Gault Millau or Feinschmecker. The young and creative kitchen team will cook fresh products for you, coming from the heart. The Best Western Premier Hotel Rebstock is located in the town center, close to many points of interest such as Prince Bishops Palace, cathedrals, university, congress center and more. The property features a breakfast buffet, restaurant Rebstock (serving international and traditional cuisine), the Wintergarten lounge, free Wi-Fi throughout the hotel, bicycle rental, meeting and banquet facilities, 24-hours front desk, guest comment system, concierge, complimentary newspaper, fax and photocopy services, babysitting, laundry/dry cleaning services, safe deposit box, ticket service, car rental services, recreational facilities and a public parking garage. The guest rooms are all tastefully decorated and designed with luxury in mind with a 26-inch cable television, AM/FM alarm clock, coffee/tea maker, iron/ironing board, hair dryer, mini bar, shower/tub, heating/cooling, towel-minimum size, eight clothes hangers, full blackout shade, turndown service, closet doors/armoire, china/ceramic and glass tumblers, in-room safe and limited room service.

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Room 1

Guest reviews


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based on 278 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
151
Verygood
 
87
Medium
 
26
Poor
 
10
Horrible
 
4
Business Business 115
Couples Couples 75
Family Family 30
Friends getaway Friends getaway 11
Solo travel Solo travel 36
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Premier Hotel Rebstock,Wuerzburg
  • 5
    « Charming Hotel with Great Staff in a Perfect Location »

    I stayed in this hotel for three nights after a business trip. Right from the start, the staff was very warm and welcoming. Although I had signed up for the least expensive room, they said they could offer other rooms at the same price and as every room was different, they took me on a tour so I could make my choice. Once I had settled in, there was a knock on the door and there was one of the receptionists with slippers with my name and a Christmas tree painted in glitter on them! They also provided two complimentary bottles of the local wine. The rooms were charming with a couch and a nook with a desk in addition to the bed. The location was perfect : about a seven minute walk to the Residenz and a 10 minute walk to the center of town. There were two restaurants: a formal (and famous) restaurant and a less formal one. I are at the less formal one and thought the food was very good. I cannot say enough good things about the staff, particularly Theresia. She gave me excellent travel advice and each time she saw me she would greet me by name, remembering where I had been planning to go that day and asking how the visit had gone. The hotel itself is in an historic building with views straight up to the castle- lovely. I highly recommend this hotel.

    5
    « Nice stay »

    I had spent one night there, the company travel agent booked this hotel for me and she did it so right. Location is good, the castle on the hill is just on the other side of the river, lovely view. Staff was very nice, room was fair big and very comfortable. I got welcome gifts:-) I have to pay for the breakfast( 18eur) which is quite a lot as i couldnt utilize the wide range of foods due to my late wake up. I enjoyed my stay. And on the other side of the road there is a lovely italian restraurant.

    5
    « Kalmans family roots trip »

    Hotel was wonderful. Staff welcoming. Breakfast many choices . Cute soft boiled eggs with cute faces. Great location. Afternoon drinks where you could sit and relax. Rooms comfortable. They had a room for 3 people.

    5
    « Comfort in a small town »

    The hotel is in a lovely old building but the rooms were very nice size and comfortable. The staff made you feel very welcome and were helpful with suggestions of where to visit. I enjoyed my visit very much. Parking was a bit tricky in a public garage so a larger car was difficult to get in and out.

    5
    « Great Location »

    Very good location near the palace. This hotel lives up to the Premier status. Very nice restaurant/bar in the hotel. The room was nice. The staff was excellent. Lots of restaurants nearby. Easy walk to the palace. Easy walk to the Old Main Bridge. You can cross the bridge and walk to the fortress. The walk to the train station is not short but doable with your luggage. Much easier just to take the tram which stops very close to the hotel. There is a nice food market nearby but like many other shops it closes at 8 p.m. I would stay here again.

    5
    « Great Location Excellent Hotel »

    I really enjoyed staying at this hotel near the palace. Good location. You can walk to the train station but it is not a short walk. Lots of restaurants and bars nearby. Easy walk to the riverfront. Nice room, great staff. Very nice lounge.

    3
    « Modern dining and breakfast with old fashioned rooms »

    This hotel has perfect location for centre. When you enter the hotel and you see the bar and dining room you think you see a 5 star place. Lovely colors , nice furniture very stylish . The rooms however are a step back . Quit old and not big. A single bed in the corner can't walk around. Everything is working and clean just having a 60' outlook. Service is good and very friendly . Nice complementary wine on the room and bottles of water . The breakfast is not with a lot of choice but they worked on the detail , like good morning written on the eggs . There was a welcome poster on your door and name written in color on your bath slippers . All together I think good place to stay.

    5
    « Excellent Hotel »

    Great location and about a 20 minute walk to the train station. Hotel offers to call a taxi if you prefer. I originally booked 1 night but stayed 2 because I enjoyed the hotel and the surrounding area so much. I'll stay with them again.

    5
    « Very nice hotel »

    Superb hotel. Stayed here for one night. Very nice hotel. Room had everything you'd need (including a Tassimo coffee machine), and lots of nice touches such as free wine awaiting me in my room on arrival. Helpful, friendly English-speaking staff. The bar is very tasteful, though the on-site Restaurant shuts for August.

    4
    « Great stay while in Wurzburg »

    We stayed a night in Wurzburg on our way to the romantic road. The hotel is 5 min walk from the main area. It is very close to the attractions to walk to everything. We had a room that faced the road which we liked and heard no noise at night. We found the hotel a little dated. A 4 star to us, but the service is 5 stars, staff wonderful. They parked our car for us in the parking onsite. We enjoyed the stay for a night. Make sure you walk to the bridge in the evening and enjoy a glass of Franconia wine and views...magical!

  • 5
    « Stylish modernism with the personal touch »

    A very nice hotel with large well appointed rooms and some nice personal touches too (personalised slippers:) providing a unique feel. The staff are friendly and very helpful. The hotel is also very well positioned in Town. No gym but does have free access to a nearby gym

    3
    « Decent hotel with a very good location »

    Perfectly placed, in a quiet area and very close to the old city center and the commercial street, this hotel is a good choice, considering the alternatives one can find in Würzburg. Very friendly and helpful young staff at the reception, and overall good services, which is indeed a precious asset of the hotel. Breakfast is acceptable, although quite poor in terms of variety and rather expensive; I would have expected a better one, matching the price and the beautiful dining area. Rooms need however some major improvements: the furniture in my room was quite outdated, TV with two remote controls (watching TV requires some technical knowledge), toilet paper holder in bathroom out of reach. They also experience some technical problems with the heating in the cold season. I stayed in the hotel end of January and had to ask the reception to send someone to fix the radiator, which was cold. Eventually, they fixed it, but my colleague, whose room was next to mine had the same problem and no solution was found for him. Maybe the management should decide to make investments in the rooms, too, in order to bring them at the level of the public area in the ground floor. I read in other reviews that there are big rooms in this hotels; mine was small. Probably because I asked for a single room, but a single occupancy does not necessarily mean half the size. So, go for a double room and avoid single rooms. Overall, it is a decent hotel, which deserves some improvements.

    5
    « Great Hotel »

    This hotel is very good in terms of accommodation and food, I had a truly excellent steak and my colleagues had a wonderful meal. The staff are really nice and charming I like this hotel and will definitely stay again

    5
    « Excellent non-chain hotel »

    We stayed here for 3 nights in December when we visited the Christmas Market. The staff were very friendly and helpful. Our rooms, which overlooked the courtyard, were warm and quiet albeit a bit beige. The breakfast spread was very varied and delicious. We ate here the evening we arrived and the bar meal was excellent. They provided free wine, beer and snacks on Sunday evening. It is very centrally located with adjacent car parking. I would certainly stay here again and would recommend.

    5
    « Beautiful hotel »

    Wonderful concierge service, they suggested and made reservations for us 2x. Large, clean rooms. Great location in the center of town. Breakfast selection was large and all was delicious. Highly recommend this hotel, I would definitely stay here again.

    1
    « worst »

    arrived 10 mns check in up to room round entire floor up and down as clerk didnt know where it was !then smelly room noisy broken light bulb one phone not working,dismal furniture and worn surfaces and old bathroom really not a deluxe room for 230 euros a farce of german hospitality and tidiness

    4
    « No reason to stay anywhere else in Wurzburg »

    The Rebstock is a bit old-worlde, which is to say much of it looks like it hasn't been redecorated since the 1980s. And the corridors and rooms are rather stuffy; I guess investing in a modern HVAC system would be a huge investment for a small independently owned hotel in a small town. But that's really all I can complain about. My room was large and the bed was comfortable. The staff were VERY friendly - they make personalised slippers for you, strange but charming. The bar (which doubles in the mornings as the breakfast room) was very welcoming. The hotel is smack bang in the middle of the historic centre of town. There really is no reason to stay anywhere else in Wurzburg.

    5
    « Great »

    Historic hotel in the centre just a few minutes away from the pedestrian zone. Great restaurants and wine bars within walking distance. Great service and beautiful rooms. I have stayed there multiple times. Breakfast is also worth mentioning-very good!

    5
    « Great hotel in a great location »

    I recently visited Würzburg and stayed at this hotel for a couple of nights. The location is great, there's a nice cafe over the road for breakfast and it's a 5 minute walk to the market square or the bridge over the river to the fortress. Very friendly and helpful staff, plus a free room upgrade with a view out to the fortress! Highly recommended hotel.

    5
    « Great hotel »

    This is not your normal Best Western hotel, beautiful building, I can honestly say the best on I've stayed in (I've been in a few) On arriving at the hotel we were greeted by friendly staff. Parking was not an issue here. Great location, everything in easy walking distance for all sightseeing.

  • 5
    « Visit Würzburg »

    We found an extremely friendly and well cared for hotel. Lots of extras for their guests that indicate a caring attitude. Well located near center of town. In the end we were offered a free ride to the train station as well we were handed an orange juice drink for the ride. Would go back and recommend it highly.

    5
    « Family roots trip to Wurzburg »

    The hotel had rooms with extra beds for kids. A very welcoming staff. A beautiful breakfast , in a pretty Room. Parking available and additional cost . Well located for walking the city. Great air Condiioning which we needed in the heat of summer. Wine, beer and water available for free in the afternoon.

    4
    « good hotel choice in Wurzburg »

    A beautiful buidling and lovely breakfast room/lounge. The hotel staff here is excellent. Friendly, helpful, present. They come around to ask you if you need anything. I received a very large and comfortable room, a bit old-fashioned, but totally enjoyable. Some rooms, I noticed, are not as large as the one I received. Good location, close to tourist sites, but quiet. No Strassenbahn on the street facing the hotel, but there are lines very close by. The breakfast is terrific with an extensive choice of breads, cheeses, meats, etc.

    5
    « Amazing experience! »

    Stayed for two nights with my family and we couldn't have a more pleasant experience. The staff was incredibly friendly and helpful. They were so nice they helped me to organise a surprise for my mother's birthday with attention to every single detail, exceeding completely my expectations. The rooms are spacious and the restaurant serves really good food. You can also try Kuno, a Michelin restaurant located inside the hotel (it's definitely worth it!) The hotel is also very close to the city centre and the river path... you can reach all main attractions by foot. I do recommend this hotel to anyone visiting Wurzburg!!

    4
    « Very welcoming, great staff, nice rooms, breakfast, and location »

    I was in town for a conference and the stay at the hotel really made it a nice and relaxing stay. There is a lot of attention to details, like personalizing slippers, providing warm milk before bedtime, and etc. The staff are very service minded and I also liked the charm of the building. Breakfast was also nice, plentiful with fresh ingredients. I recommend the place to anyone visiting Wurzburg.

    4
    « Great Hotel - Great staff, very good room and great location. »

    Spent one night at this hotel. The hotel is a pleasant slightly over 15 minute walk from the train station. The staff was pleasant and accommodating. Arrived on a Sunday and the lounge and restaurant were both closed but they had an open self serve bar that they kept well stocked. There were several restaurants within walking distance so it was not a problem with the restaurant being closed. I was given a spacious suite with a great bed that overlooked the courtyard/skylight. It was quiet. The breakfast in the morning offered great food.

    5
    « Beyond Expectations From a 4Star! »

    Stayed here for 3 weeks and didn't expect that much from a 4 star Hotel in this small city...Fast Check in / Fast Check Out / Very Clean Rooms / Very Friendly staff and the interesting thing is that any room have totally different decorations compare to the others! If you are a smoker ask for 5th floor rooms and you won't regret it! Thanks to its Brilliant Manager which made our stay more memorable! Negative point: no gym in the hotel and you need to walk around 10 min.

    4
    « I really liked it »

    Very nice front desk. The single room was not very spacious, but ok, with a large bed (much larger than what you usually get in Germany as a single bed), easy chair, desk, nice bathroom with a good shower. The decor maybe a little 80ish, but to my taste ok. I had a good night's sleep, very sumptious breakfast. WiFi was free and worked alright, A very enjoyable experience.

    5
    « Probably the Best Western Hotel you will ever stay in.... »

    Full disclosure: we don't like Best Western and our first choice in Wuerzburg was fully booked. So we arrived with some trepidation having schlepped our suitcase from the nearby parking garage as we could not park in front as the driveway was blocked by several cars. The cheerful welcome by Mrs. SL at Reception was like waving a magic wand. Perfect check-in, clear explanations of where to find what and when, luggage brought to a very spacious room. Get this: the slippers had our names written on by hand with a sparkler pen! Plenty of space to unpack. Bathroom large, plenty of space to put wife's cosmetics, great shower. We had made a list of restaurant options. Next surprise: our top choice, Michelin star rated, was IN THE HOTEL! Luckily we managed to get a reservation for the evening (I don't do restaurant reviews as food is very subjective, but Hugo 1408 is well worth a visit!). Great breakfast the next morning. And by then we also knew the direct access short-cut to the parking garage. Now why they want to be part of Best Western instead of some other association given the history of the house and the service they offer is beyond me, but should not stop you from staying here...

    4
    « Nice hotel »

    I stayed in this hotel for two nights and everything was just fine. My room was nice and spacious enough. The bed was very comfortable. The only minor thing I disliked was the small bathroom, but taking in consideration that nobody spends too much time there, isn't such a big deal. A big plus is the location, right in the hearth of the city. I definitely recommend it!

  • 4
    « central location »

    This hotel is centrally located to the historic center. You can park your car for the weekend and walk to see the historic sights. The staff were friendly and welcoming and eager to assist. The room was a nice size given that many European hotels have very small rooms. The parking garage is adjacent to the hotel and they will park your car for you. There is an additional cost for the car. Breakfast was good with a variety of options. Several reviewers complained about the wifi but it worked quite well when we were there.

    5
    « I did not eveb stay here, but the staff is awesome »

    I happened to be parked in this hotels parking garage when I had issues with my rental car. the hotel staff allowed me to use their phone (actually dialed the car rental company for me) allowed us to use there lobby, and even gave my wife and I cappuccinos while we waited. I have no idea about the rooms, but this type of service needs to be recognized

    4
    « Friendly staff but very noisy side street »

    Check in and check out staff was super friendly. In fact, even gave us a juice drink when checking out. Room was ready upon arrival. Booked a deluxe double and room was spacious and not charming and bathroom was dated. Wish they provided a bar of soap instead of soap pumps. Location is good, and easy to get around.Wifi worked well. Gave us personalized bathroom slippers with name on them, that was a nice touch. Even though room was on third floor and windows were closed, heard a ton of noise from street below Saturday night. Windows need better insulation.

    5
    « internet »

    Wifi inter net connection was very unstable possible because of the problem modem system. I am expecting the hotel to progress to an even better product quality because I visit every year for business.

    2
    « Modern lobby - Fleamarket rooms »

    Hotel looks great from the outside and lobby/bar area is fine. BUT the room.... terrible. The price indicated to me that it would be good quality - but this hotel is stuck in the 70s. Apart from a renovated bathroom, I felt like I was sleeping in a fleamarket. Internet was free - but not working. Airconditioning was running - but not cooling. Maybe I was just unlucky - but I am not lucky to visit again.

 

Getting to the hotel ...

All directions
ˇFrom: Frankfurt ( Highway A3 ). Take the exit Heidingsfeld. Follow the express rail (B 19) until you get to the exit Sanderau-Stadtmitte. Here you leave the express rail. At the next traffic light turn left in the direction Stadtmitte (City Center) and drive until you get to the river. There you turn right and drive straight on until you pass under a bridge (Ludwigsbrucke). At the second traffic light after the bridge you turn right and drive straight on over the next crossing. You'll find the Best Western Premier Hotel Rebstock after a few meters on your left. ˇFrom: Kassel ( Highway A7 ). Take the exit Estenfeld. Follow the express rail (B 19) direction Wurzburg. Change line direction Aut...

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