Stay at this great hotel in Wasilla, Alaska offering panoramic views of Lake Lucille and a free hot breakfast! The Best Western Lake Lucille Inn is a warm and inviting hotel overlooking beautiful Lake Lucille in Wasilla. Hotel guests will be located conveniently near the Iditarod headquarters, the Alaska State Fairgrounds and the Mat-Su Regional Medical Center. Business travelers will be located near the Matanuska Telephone Association and Alaska Railroad. Travelers looking for outdoor adventure will find it at nearby Alaska State Park and Denali National Park. This Wasilla hotel offers inviting deluxe guest rooms and suites, several rooms include balconies overlooking Lake Lucille. Each room features cable television, free high-speed Internet and a refrigerator. Additional hotel amenity includes a complimentary full hot breakfast. Float plane and boat dock are available from June through September. Snow machine rides and dog sled excursions are available in the winter. Enjoy the beauty and wonder of Wasilla, Alaska at the Best Western Lake Lucille Inn. Make a reservation today! Enjoy you stay.
This hotel's location is amazing. The breakfast was more than adequate. The staff is very friendly. I had a great experience and stay. This hotel is a gem. It's setting is amazing. Would definitely stay here again.
This property may not show the best in the winter. Summer looks promising. My frozen lake facing room has a nice deck that appeared to offer a nice view, had it been July and not January. Back to the present. Rooms are a bit dated but comfortable enough. My room had a major area of peaking wallpaper, but looked like it was more related to the recent earthquake than deferred maintenance. Service was meh, at best. Cold but efficient check in and out. Breakfast posted for 7am wasn't opened until closer to 7:15. May not seem bad, but when there are a bunch of people waiting to go to work or hit the road, an inconvenient delay.
There is no elevator in this hotel. I requested a first floor room and they insisted none we're avaobe even though there was no one at the hotel. The parking lot was practically empty. I recommend you book a handicap room if you need a first floor room. On the positives the lake is beautiful and the free breakfast is better than most hotels. However any hotel that that does not have an elevator is a MOTEL and is not worthy of anything beyond 2 stars. Think of it as a nice Motel 6.
Rooms are a little dated, but very comfortable hotel. Stayed there for 5 days. Quiet part of town (except when the planes take off from the lake - 2 in 5 days). Hotel is right on the lake, beautiful view. Free breakfast a little better than most.
This is a great property next to Lake Lucille, easily accessible from the highway. The front desk staff are friendly and pleasing. The decor in the lobby area is definitely Alaskan. The rooms seem a little dated and are fairly basic. The room I was in did have a mini-fridge, fairly good selection of TV channels, that wonderful parking lot view (go for the lake view!). There is no elevator, so if you get a second floor room, be prepared to schlep your luggage up the stairs. I only wish there was a blanket in the room; there was a stand up heater, but I didn't want to hear it cycle all night long or dry the room out too much. The free breakfast in the morning had french toast, Canadian bacon, scrambled eggs, oatmeal, various breads, yogurts, juices, and muffins. I'd stay here again.
We stayed one night and were very impressed with everything about this hotel. The location is one of the nicest I have ever stayed at. Beautiful view of the lake and mountains. The hotel is very clean and well run, Breakfast was perfect in a huge room with views of the lake and mountains. Also could eat outside on a large deck if the weather is good. All good. I can't imagine why anyone would stay anywhere else in Wasilla.
We had a great experience staying at the Best Western Lake Lucille Inn in Wasilla, AK. The entire staff was very friendly and helpful. The complimentary breakfast was adequate for a morning meal. The hotel and guest rooms were clean and well kept. Overall, I would have to say this is the nicest Best Western Hotel that I have seen.
This hotel has really gone down in my estimation. We were given a room on the second floor, no elevator. We had 4 big bags (fishing gear) and numerous carry-ons. We're in our late 60s and lugging these bags up the stairs was a real chore. The room was fine, clean but outdated. There is no restaurant any more and none within walking distance. The cost was comparable to better hotels nearby. We had a view of the parking lot. There is no air conditioning and the temps were in the 80s. Room very stuffy. Opened the window and turned on the fan. Took hours to cool off. Breakfast was good which is why it got an Average rating.
We stayed one night with a beautiful view of the lake. Our room was clean and comfortable. Breakfast foods included a variety of hot and cold items, with a large eating area. We'd definitely recommend staying at the BW Wasilla.
Love this Best Western Hotel! It's very clean, quiet and has a beautiful yard with a lake! The balcony rooms are amazing and the view is so peaceful. Has lots of pillows, comfy bed, great shower pressure and very clean. One of my favorite places to stay! Worth the $$$
Cozy little room, just like all Best Western's you seen one you've seen em all. Lake Lucille is in the back, and the lawn was a nice place to walk our little Sandy. Pet friendly, and the breakfast bar looked great. We just grabbed coffee though and headed to IHOP lol
Nice hotel, very beautiful location. Has a laundry facility on the second floor and has a luggage cart on the second floor. Incredibly no elevator to get from floor one the floor two. That just does not make sense. I cannot imagine how it is even compliant with the law. It is too bad that such a great location is hampered by that but if you have trouble to go negotiating stairs, especially with luggage, this is not your place to go.
This hotel is really in need of some attention. I was put here for a business trip. The staff would not honor the corporate rate for us to stay a day early, even though they had done so 2 weeks prior. Reason was given that they were almost sold out. I had a terrible time charging my electronics devices due to the plug ins being worn out. I froze the first night there due to the comforter basically being a thin sheet. I could not shut the bathroom door all the way due to the door getting stuck on the uneven floor tiles. The frosting on the cake was that my sweatshirt hoodie fell on the floor. When I picked it up I could not miss the smell of pee on my sweatshirt. I actually checked out early and drove 5 hours through the night to home. Enough was enough. The outside grounds are well maintained. Looking out on the lake is quite lovely. There is a nice breakfast in the AM. Staff was friendly
There is no elevator and we were on the 2nd floor. There is no bell hop so we had to carry our suitcases upstairs by ourselves. The hotel front desk was vacant upon arrival and we waited for them to come back (not very welcoming attitude). Our 1st room had a broken toilet and the floor in the bathroom vas sticky but they swapped us out immediately. There was no working AC, but we were provided a fan. There is no pool and no jacuzzi. You cannot swim in the lake. This place has potential for a 5 star if they invested in it a little bit. Great location with a view of the lake in the breakfast room. Breakfast was great. The final room we had was clean a good size. The hotel in general was dated and kinda dark.
The view from this hotel was just breathtaking! Mountains and beautiful Lake Lucille! So happy we stayed here...very reasonably priced! Make sure to pay the extra $10-$20 for Lake View with balcony...great!
Our land tour group spent two nights at this facility. The rooms were clean and the grounds were very manicured. The first night we all felt like pizza for a change, ordered take out, ate it on the patio with a beautiful lake view. Each morning breakfast was provided and was very good. It was warm weather, the AC didn't work but a room fan was provided for adequate comfort. There were two washers and dryers but one of each were marked "out of order". Other than that and a broken toilet seat, we had a good experience.
Located on beautiful Lake Lucille. Nice staff, clean rooms, excellent wifi and a million dollar view. This hotel has the typical breakfast EXCEPT the room has plenty of tables and a gorgeous view. Behind the hotel are docks and flat plane docks. Did I mention I love the view.
Great stay! This is a beautiful property with an awesome view from the lakeside rooms and deck located off the breakfast room. The staff was extremely friendly and helpful. The hotel itself is a bit dated, but very clean and comfortable. It was reasonably priced and in a great location to other area attractions.
This was a clean, comfortable motel. Nothing fancy. No AC but they did tell us that AC was about to be installed. BUT the lake was worth the stay! We enjoyed walking out to the lake and the view was beautiful. We enjoyed sitting on the balcony and taking in the view.
Great stay. Large room with two double beds, fridge, TV and balcony, tea coffee making facilities but no aircon nor a safe. To cool us down a bit during the night the hotel provides a ventilator in each room. Very good bathroom with high water pressure in the shower. Lovely location on the lake with beautiful views from your balcony. Nicely maintained garden and lawns. Slept well, was very quiet at night, breakfast was good. Can highly recommend.
We stayed here after our flight to Anchorage on the way to Denali (so arrived late and left early). The hotel is clean and we had a beautiful view from our balcony of the lake. The breakfast was good in the AM and the breakfast room had a lovely view of the lake as well. Staff that we came in contact with was helpful and courteous,
Nothing really matters once you see the lake! Second floor rooms might feel safer leaving deck door open at night-- it was in the 70s when we were there, so we wanted a breeze. We were first floor and it was easy to hop to the car. Ample parking and front desk was accommodating. Rustic, not plush. Nice breakfast.
This hotel sits on the shore of Lake Lucille which is quite lovely. The service at the front desk, however, is somewhat lacking.The personnel acted like they were too busy or something to worry about guest inquiries. This is Alaska, but it was still warm and when questioned about air conditioning we were told just to leave the rear door to the room open at night. Also, due to handicapped issues stairs are a problem. Was told to go outside and walk around building to reach lower level..
On our vacation to Alaska we needed a halfway point from Anchorage to Denali so we saw this hotel in Wasilla and we chosen because it looked pretty nice. The woman at the front desk was nice and she was friendly. Once we got to our room the first thing I noticed was the private deck that overlooked the lake and the mountains in the distance. The beds were just right and we slept well.
We stayed her as our house was being renovated and needed a place for a view days. The room was clean and comfortable and the staff is warm and friendly. The property is right on Lake Lucille and just an awesome view as you enjoy you morning coffee or an afternoon drink.
I chose this hotel as a stop between our drive from Seward to Denali. It was just the right amount of time to break up the drive. The hotel is on a very nice lake and well-maintained. The staff here was very nice. There are no elevators so if taking stairs is an issue for you make sure to request a room on the 1st floor. We had quite a bit of luggage and struggled a bit getting upstairs. There are coin washer and dryers for the floor. There was a nice free breakfast which was convenient for us heading out. Just what you would expect from a Best Western.
Quick layover en route to Denali National Park. The hotel was clean, the employees were kind and considerate. The hot breakfast was a perfect way to start our drive to Denali NP. The beautiful view from the breakfast room looks out on the lake. Room was clean and comfortable for a single night stay. Property is directly off the highway -- easy access.
The good things.... Pretty average for a Best Western. You expect a certain level of comfort and you get that here. The room, bed and bath were very clean. The bed was VERY comfortable (I have no back problems but I'm really picky about beds and this one was just firm enough/just soft enough....) The tap water in the room was so delicious I must have drunk a gallon each evening. It was sweet and ice cold. No need for the bottled stuff here. The full hot breakfast buffet was acceptable - not inventive at all - scrambled eggs, breakfast meat, breakfast potatoes (actually these were GOOD) and pancakes or waffles. But it was very welcome because there is NO place anywhere close to eat and it filled my tummy each morning before heading out. Now the bad thing.... Housekeeping was spotty... In fact one day, they didn't even clean my room. Another day they failed to restock the drinking glasses and cups... This is what dragged my overall rating down.... otherwise it would have been higher. Because there are really only two hotels (and one tiny motel) in Wasilla, I would still recommend this hotel. But if I have to go up again.... I think I'll try the other hotel, just to make a comparison.... stand by for that review....
The front desk staff were so accommodating and nice. Super friendly! However the rooms felt like nothing was updated in the last decade unfortunately- even the bed sheets felt worn out. Breakfast was standard.
As a local from Fairbanks, I always stay here when going through Wasilla. Rooms are decent, the breakfast is ok and the rates are reasonable. The view of the lake is beautiful and the hotel lobby is adorable.
We stayed one night in Wasilla because we didnt want to drive all the way back to Anchorage after seeing Denali so we thought we would get within an hour of the anchorage airport and go rest of the way the next morning. This place was a pleasant surprise! It was clean, comfortable, with good breakfast and very nice staff. They upgraded us to lake view room and it was amazing. The view was superb! Peaceful lake with loons and ducks with awesome mountains beyond.
My mom and I had a great stay. We had a large king suite--larger than we needed but it was the only availability. And we enjoyed it immensely. The lake-facing rooms have patios and patio doors and wonderful views of the lake and mountains. The hotel has been nicely updated. Our room had a comfy leather couch, newer carpet, nice TVs, and good bathroom. Breakfast was enjoyable each morning, with its expansive views and food options. The only disappointment we had was the exercise room. I don't think it gets much use or attention, as the treadmill was the only working-order piece of equipment. But we made due. Also the end exterior door didn't seem to lock, leaving pause, but the hotel is in a quiet area. Overall this hotel is in great shape and we were pleasantly surprised and pleased with our experience.
On a two week trip in Alaska we stayed in several Best Westerns. We were very shocked that this facility was not a BW Plus. I guess it is because they do not have a pool. It was the nicest cleanest BW we stayed at. Very friendly clerks as well. It sits on a beautiful lake that is very peaceful. Very nice room. Our only complaint was a high school track team staying there, and our room seemed to be in the center of all of their rooms. Kids were running back and forth slamming doors, so it was very noisy. To the credit of their coach or advisor, they did quiet down by 10:30 or so. I can't fault the motel for the noise, except if they knew they were coming, we would certainly have preferred to be put in a different area. Great breakfast room and food overlooking the lake.
We just completed a 4700 mile road trip and Wasilla was our last stop. After eight nights of motels and eating out, this Best Western was a very comfortable and quiet end to our travels. The room was very clean and was only lacking a microwave. the beds were very comfortable and we both slept in the next day and didn't want to get up. Our room had a small balcony with a beautiful views of the lake. This was the nicest hotel stay I have had in Wasilla and I would definitely use their facilities again. If I had one complaint it was the charge for pets. We travel with our dogs all the time and we are used to pet fees but a $20/pet is a little extravagant. I can see the $20 fee but for each dog? To us it only hurts the room service staff, because I will never leave a tip for a room that charges us that much extra for a pet. There are still hotels out there that do not even charge a fee. But as I said this was a very nice hotel and we would stay again.
booked 2 rooms for 2 people I was able to gain access to my room early afternoon all was fine. 2nd party was not with at the time. When arrived after the evening event at 10pm the 2nd party could not gain access to room due to broken lock maintenance was called and gained entry with hammer and crowbar and could not repair was not given different room and was told not to leave without leaving door open because he could not fix it. Didn't care at this point as we had to be up at 4 am to get to anchorage to catch our flight. Upon leaving in the morning night clerk was sleeping on the sofa left access cards on the keyboard and walked out, It was clean and quiet place to stay but my experience will keep me from choosing it again
This facility is very lacking in customer service skills. Reservation or not to gain and retain customers in a declining economy those available need to feel reassured they are getting the very best value for every dollar they spend.
The main parking area is a ways from the front door. It was covered in ice although outlying area had been cleared. Luckily I had somewhat safe snow boots but pulling my suitcase thru the ice was very difficult. The hotel has no elevator and the room was very cold because the thermostat was set at 60. Room was clean and bed was comfortable.
This was a great place for us to rest our head for 5 nights the last part of March 2018, we enjoyed our stay here, it was a mellow place, the breakfast was good every time and the view... well, just beautiful!
I checked in and got to room to find the thermostat set at 60. Takes 2 hours to get the temp up to 70. The breakfast advertised is nothing special at all. Pastries are hard as a rock. Hot food is not hot. If your expectations aren't very high it might be ok. It's not a compl breakfast like The printer in the “business” center won't auto feed because the top case is cracked. The rooms are large and have been updated. The bath room was ok. WiFi worked well. TV was large and worked fine. Bed was ok. The bathroom at the lobby for the men smells very bad.
We are frequent guests here and LOVE the great breakfast and wonderful atmosphere! Hotel is close to restaurants and shopping. Very comfortable and watching the ice fisherman and the float planes take off on the frozen lake was a highlight.
I want to give this hotel 5 stars so badly, but I just can't. It makes me so sad. This particular hotel has so much potential to be an excellent hotel.I went online and checked it out ahead of time. When I got there, it was plain to see that current management didn't really put any love into the place. I had to try to walk up a hill of ice - this was the only establishment that did NOT put out ice-melting product even though their entrance is UPHILL from the parking lot. The front doors are not automatic, so you have to pull them open and lug your luggage inside. There is NO ELEVATOR at this location. The front desk lady told me, "you're on the second floor, but you're close to the stairs." Ok. I had to lug my heavy suitcase up a flight of stairs. The laundry room smells awful. There is ONE community microwave. And, yes, it's dirty. There are air purifiers in every room, which is nice; HOWEVER, they are clogged with (?)years of dust. None of the vending machines tell you how much anything costs. There is a lovely deck out back with a bench swing, but the door closes behind you and locks you out - no key access. You have to walk AROUND the hotel in order to get back inside. I love the building itself. I wonder what year it was built and I imagine it was a grand place, but I was very let down in the management and service - to myself AND to the building, so much potential, no love and no care. The women who worked the front desk were very depressing. No smiles, no sense of human emotion. I very much dislike writing a review like this. Overall, I had a place to sleep and shower. A lovely view out back of Lake Lucille.
I've stayed here several times, often with groups of university students. Rooms are good, staff is pleasant and helpful, and they do one of the best included hotel breakfasts I've had anywhere. I look forward to taking another group to stay, soon.
It was a wonderful experience. Lovely hotel and staff. I was able to park my semi there. My room was comfy. Great place to stay. I hope to return in the spring. The lake was awesome. The decor in the hotel lobby was nice. I took alot of pictures. I had a really nice time.
The hotel wasn't bad, until a bag full of drugs(cocaine, I think, pills and weed) was found in my room between the mattress. My kids were staying with me as well. The room obviously wasn't thoroughly cleaned after the previous guest.
First, the positive: bed was extremely comfortable and the view from out back was amazing! Checkout person was very nice and helpful. Now, the negative: one particular staff member who was present at check-in offered nothing but smart-alecky answers (clearly she doesn't like her job). The breakfast food was OK, but was practically the same every day (the breakfast meat MIGHT change daily, but not necessarily). TREADMILL IS DANGEROUS! Belt was constantly slipping while trying to walk--running would definitely have resulted in injury. Water pressure was inconsistent as was heat during showers. Window in room did not close all the way. Fan in room did not work (which I would have liked for white noise). I will not stay here again unless I have to.
The bed was super comfy! Room was clean and overall I had no issues with this Hotel. Will be staying here the next time I come down. Staff was friendly and the breakfast wasn't too bad. It was worth the price.
Best Western Lake Lucille is right on the banks of Lake Lucille. Beautiful grounds and lake views with mountains in the background. Very good breakfast with eggs, sausage, fruit, juices, waffles, etc. Only drawback is their restaurant is closed and there really isn't one within walking distance unless you walk down Highway 3 or the railroad tracks. But there is a very good Mexican restaurant, Chepo's, about a half mile back toward town and several within Wasilla. But the stillness of the lake and the incredible lake and mountain views make up for the lack of eateries. Some great taxidermy animals make it even more interesting.
Comfortable, clean and very quiet rooms. The staff went out of their way to change my room after my neighbors kept me awake most of the night. Breakfast buffet was plentiful and the view from the dining room of Lake Lucille and the surrounding mountains was spectacular.
The hotel is located just off the Parks Highway on the shore of Lake Lucille. It is far enough away from the highway to void the highway noise, but convenient to restaurants and attractions. Rooms are nice and comfortable and a lakeside room will give you great views of the lake and the mountains. There is a free hot breakfast, which is excellent, and the breakfast area provides great views. Off season rates make this hotel a real bargain.
This is the first time I stayed at this hotel. It is located off the main highway. There is a lot of highway construction at this time, it can be difficult to maneuver through in the dark if you don't know your way around. There are a lot of strip-malls located off the highway close to the hotel. I arrived in the dark, and my first impression was that it was in a commercial zone based on the businesses nearby. The front entrance was average. My first impression was so so, partially based upon seeing two drunk men walking back to their rooms, and acting obnoxious. I did not mention this to the clerk. The lobby was average, the many stuffed animals of Alaska to see mounted on the walls make it more interesting. The room was average. It was clean, but seemed a little used. No smells on the pillows or bedding. The mattress was a little firm, but comfortable. I had a good night sleep. In the light of day, the hotel seemed better. I saw the lake for the first time, which is next to the hotel. The view of the mountains and lake this morning was beautiful. There was still greenery, along with the changing color of the leaves. It is a pretty time of year in AK. There is an expansive lawn behind the hotel, gazebo to sit and drink coffee while looking at the lake. It left me with a better impression. I would stay here again, in part because it is a BW hotel.
3 of us went to a conference and stayed here for 1 night. We were freezing and our thermostats said 65. It was 40 degrees at night and we felt it! We called down to the front desk and nobody answered. We were all tired and miserable the next day.
This place has an amazing view from the back side, but sheets and towels are tired, the restaurant and lodge were closed, and worst of all the WiFi in the rooms was worse than non existent because they tell you it is available but it is so bad that you wait 10 minutes for something to load and then get dropped. Add this was a business trip it is essential for mbj to have reliable internet and I couldn't here. I will rethink staying here for that reason. Otherwise a decent place to stay. Although Wasilla is kinda weird. No downtown and lots of strip malls...
This was a wonderful place to stop for the night on the way to Kenai. Bed was comfortable, shower was hot and breakfast was wonderful with a great view to enjoy while eating. Great service for the price!
We were warmly greeted when we checked in and had no difficulty finding the hotel with our GPS. We opted for a lake view room and were assigned to Room 1201. The view was lovely but the room was above the deck for the restaurant/dining area. I would recommend requesting a room farther down the hallway as it would likely be much quieter if guests were choosing to socialize on the deck. The hotel lacked an elevator, so be warned if you're unable to haul your luggage up a flight of stairs. The hotel is very close to the town of Wasilla with several nearby dining spots. We enjoyed dinner at the Last Frontier Brewing Company. The sign for the hotel advertises a restaurant and bar, but has neither at this time.
This place was a real treat! We only needed the room for one night because we were traveling through but I could have stayed longer just to take to take in the beauty of the mountains and the lake. We could hear and see the loons too. The breakfast room over looks the lake too What a nice place!! It was clean and comfortable. The front desk person was very nice. They had throws at the end of the bed that were cute so we bought one before we left. Highly recommend!
This hotel has THE most spectacular lake view! The rooms are very adequate and clean with very comfortable beds. They are equipped with a refrigerator and coffee makers. WiFi was free and fast. The breakfast room again offered the gorgeous view of serene Lake Lucille. The breakfast offered eggs, various muffins and breads, whole fruits and cereal. The coffee was good and strong, the best of this trip. Note that there is no elevator at this hotel, so request your room accordingly.
Stayed here on a business trip. Friendly staff, clean rooms, comfortable bed and excellent breakfast. Recommend lake side room. Has a door and balcony with great views, nice lake breeze and relaxing sounds of the wildlife. Great place to unwind after a long day at work.
We stayed here for two nights while attending a wedding in Wasilla. The hotel was very clean, and the bed was so comfortable. The breakfast was good. The staff was very friendly and helpful, especially Tami at the front desk. The view was spectacular. I would definitely stay here again.
Boyfriend and I celebrated our 3 year Anniversary. We love this location. Very quiet and relaxing. Nice get away for just the two of us to relax and enjoy our time alone. Can't wait to come back. Awesomeness time!!!
A peaceful and beautiful location. Room was very good as was the service. Some renovation was taking place but did not intrude on our stay. The location on the lake gave us magnificent views and alone was worth the stay.
Super value for the money. We stayed there facing the lake. Fed the ducks from our balcony (getting our ducks in a row). Comfortable beds, quiet, and you can fish from the shore. It has a boat ramp for the lake. Only complaint was no restaurant but we went to Evangalines in Wasilla for a fantastic Italian dinner. It was actually better to go out to eat. Very reasonable price ($150) and a real value for an overnight stay on our way to Denali
I have stayed at Best Western Lake Lucille Inn in Wasilla, Alaska many times, I have never been disappointed the walk along the lake is very calming after a long day of work or driving. I do plan on staying here again in the near future.
Beautiful setting with good bones.Very dated rooms and in need of remodel. Was probably a fantastic place back in the day. Restaurant and Lounge closed..At $230.00 a night for the King suite my expectations were much higher than what was delivered. After many discussions rate finally was discounted.
Excellent customer service and the hotel overall was great. Very pleasant stay. I was upgraded, at no extra charge, to a room with a view of the lake because it was my birthday. Check-in and Check-out was quick and easy. Room was nice and clean.
Nice location on Lake Lucille, watching flight planes and having the visiting ducks on the lawn. Average hotel room, with plastic utensils, and cups /glasses in the room. Average place to stay for the night, although easy access to main highway.
This is a fantastic property by the lake. The rooms are clean, beds comfortable and the view of the lake from the balcony is gorgeous. The breakfast was fresh and tasty, and the views from the dining room were awesome. Loved everything about the property and wishh we had more time to spend there.
The television didn't work and neither did the AC. Linens are at least 10 years old! Other than that, the hot breakfast options were very good. The facility had an excellent view of the lake. Good Wi-Fi.
The hotel was not at a great location. it was far from any restaurants. it was on a beautiful setting on a lake with balcony views. the grounds were gorgeous. the rooms were big and very updated however internet was not so good. They served a hot breakfast that was good but no lunch or dinner and no restaurant nearby
Beautiful lake and view of the mountains Went there for a wedding and everything was very nice Good service nice room and help was available when needed. was greeted right away at front desk and told of the amenities. bed was comfortable and room was very clean
I wish tripadvisor had a "good" rating button. This was better than average, but not something I would rate as "very good." The hotel is on the lake about 1/4 mile back from the main highway. The lakefront is picturesque and quiet. If your room faces the lake, you can open the sliding door in the morning and feed the ducks; they will be there, hoping for a morsel or two. The room had no big issues and was comfortable. There is no A/C in this place, and on this night, I would have appreciated having it because you can't really leave the sliding door open all night. You must make sure your room door is securely closed; ours would not latch on its own momentum. The area of the now-closed restaurant is used for the complimentary breakfast, so there is plenty of room to spread out and a nice view of the lake. The breakfast is about as good as any major chain complimentary breakfasts. It seems this place was once a popular venue for meetings, weddings, family vacations, etc. Maybe it still is, but there did not seem to be lots of guests there when we were there. It looks like BW took it over to see if they could make a go of it. I hope they can because it is a nice place in a good location.
A lovely, quiet clean, and comfortable hotel with safe parking and friendly staff. - a good breakfast daily with a fabulous view, take time to sit on the balcony overlooking the lake and relax, what a pity the restaurant is not open for evening meals..
We asked for a 1st floor room. I use a cane. We got a 2nd floor room and there was no elevator. We couldn't use the laundry as it was tied up with a tour group. The remote didn't work and there was no air conditioning. The room was clean and the bed was comfortable. The breakfast was wonderful.
Hotel has nice location next to lake. Wasilla was a good place to buy supplies for Denali (we liked the Carr's grocery.) Hotel has laundry facility for customers which was helpful. Only shortcoming was old fashioned tv. Breakfast was excellent. Bed very comfortable. Nice spacious room. Helpful staff.
The frond desk was polite and accommodating. We got a room with lake view. The room was clean. There was a small balcony. Breakfast was good. I think the highlight is the lake. The hotel is decent and it was an enjoyable stay.
Wonderful views of the Lake Lucille and the Chugach mountain ranges from their deck. Everyone friendly, and excellent hot breakfast. Highly recommend this Inn for peace and relaxation from Alaska side adventures.
We discovered this place in mid-90s on our first visit to Alaska and were really impressed by the beautiful location. We stayed at the inn several subsequent times, and we were thrilled to find it was still in business and still so well maintained on most recent trip to Alaska. The rooms are lovely, clean and well-appointed, with a fridge, coffee supplies, and comfy beds. The wi-fi was excellent - no bandwidth issues at all. This was the least expensive place we stayed during our trip - but it was by far the best. We appreciated the free breakfast in a beautiful setting, the gorgeous and well-maintained building and grounds, and the convenient location to access Wasilla and Palmer attractions. We also really enjoyed hearing Loons each evening from our deck! The only concern was the lack of elevator, which meant we shuttled our luggage upstairs manually. That wasn't really a problem for us, but it could be an issue for others. Get a first floor room if you don't want to lug stuff up stairs. We used the laundry facilities during our stay, which were conveniently located down the hall (although one of the two washers was broken, and the top dryer was extremely noisy). There were a lot of people interested in doing laundry that evening, so the washing machine bottleneck as an inconvenience for them (not for us because we started early). We will enthusiastically stay here again on any future visits to the area!
We were definitely not sure we picked the right place when we pulled off the main highway as the area nearby is kinda strange. But the hotel itself is situated on a beautiful little lake surrounded by snow capped mountains. We stayed at this place twice on our 2 week vacation. The first night we checked in, we had reserved a 1 King bed room with a sofa bed. When we got there, they gave us a big 1 King bed room, but no sofa bed. They claimed that they "upgraded" their rooms to nicer sofas, but no sofa bed. When I complained, they offered to give us a rollin bed for $20/night more. I reasoned with them to give us a couple air mattresses for free since our original booking should be honored. Their nice manager (Audrey?) accepted my request. Rooms were decent, but the ceiling is thin. If anyone weighs more than 100 lbs above you, you'll hear them all night. No air conditioning in the rooms is a minus as well (only floor units that weren't very effective). Don't really need it too much in Alaska, but it was actually sunny and hot when we were there. The view on the lake is what makes this place. We went out onto the deck and boat docks every day to watch the ducks or planes take off/land. The breakfast area has huge bay windows so you can take in the view while you eat. The place looks like it used to be a restaurant so the eating area is very large... never a worry about sitting anywhere. Food was above average. I would also subtract a half star for the fitness room. It's just plain terrible. When I brought to the front desk attention that the cardio machines didn't work and didn't seem to be plugged in, they really didn't do anything about it. Forced me to jog outdoors which was fine anyways, but if you're gonna have a fitness center, at least invest the $$ to make sure everything's working! Price per night was high, but that was true everywhere in Alaska in the summer since it's tourist season. It's probably the best hotel in Wasilla, and the view and food more than made up for the above issues. If the issues didn't exist, they get 4 stars from me.
A couple of Aussies who have stayed at this place 3 times in the past 3 years. We love it and always look forward to returning. Beautiful views, excellent amenities and extremely helpful staff. We would definitely recommend this hotel to anyone visiting the Wasilla area.
This hotel is fine from the outside and the only gig in town and this is why they get away with horrible customer service and unclean rooms for a whopping 195 a night! I would not recommend staying here I would look for a AirBNB the price would be the same or cheeper.
Our favorite hotel while in Alaska. Great location on the lake, very quiet, scenic and peaceful. Breakfast is very good, and seating overlooks the lake. Rooms are spacious and clean. Easy access from parking to room.
This a wonderful hotel just off the main road with beautiful Alaskan decor and great views of Lake Lucille. Staff was very friendly and helpful. A bonus were the several ducks and their babies wondering about the scenic location!
Hotel was very clean with lodge type setting. The property was well maintained with large deck facing the lake. Off of main road, so no traffic going past, very quiet and peaceful. Rooms were big and clean. Comfortable beds. Friendly staff. We extended our stay, since we were very comfortable. Would definitely return.
Stayed one night. Arrived to a clean room. Breakfast the next morning was in a nice big dining room with lots of options to choose from. Overall nice stay. Was a chilly/rainy day, otherwise it would have been nice to hang out on the docks a little longer and enjoy the view.
Staff was amazing. I woke up at 4:30 am and asked about coffee. They apologized and stated it would be ready in one hour. At 5:15 am the receptionist brought me a cup of coffee and cream & sugar at the computer without my asking. Now that is service you do not see anymore. Excellent.
pleasant staff, pleasant location , restful and peaceful thank you we enjoyed the city, enjoyed Alaska, enjoyed being daylight virtually all day and all night lawn was spacious, lake was beautiful. relaxing fulfilling what else can I say. People in Alaska were unbelievably hospitable
This hotel is located on a beautiful lake, too bad the views from the rooms are obstructed with large trees. The rooms were not clean (refuse remaining) and were definitely not non-smoking - nasty smell. There was no AC and the provided fan sounded like a freight train. Sink was clogged. The breakfast could have been nice if they items were fresh and prepared well. The sausages were burned, the French toast was hard as a rock, and what was left of the pastries was the poorest selection I have seen in a hotel. The breakfast area is nice, but the tables were not cleaned off and were sticky from syrup, jelly, etc. The wifi was free, quick, and easy to use. We did not use the fitness area of sauna, but those are nice features. The front desk person said that the manager would be in soon and would have a talk with us - we waited. Eventually, we went back down to the desk to find out what was going on. They did work thing out with us. Even with the challenges, the hotel is a nice place to stay and should not be dismissed as a choice if you are considering a stay in the area. This hotel has so much potential and stays could be great with a few improvements.
We stayed at this Best Western as we were passing through on our way to Denali. It overlooks a lake and mountains, and there is a beautiful view on their deck. The breakfast was good also. I would highly recommend this hotel in Wasilla.
We really enjoyed staying here- rooms were nice, good tv and bathrooms, great breakfast included, and beautiful views of the lake. Only negative point is that there is no AC. However they do provide a big fan for each room.
Everything about this hotel was wonderful! The views are breathtaking! Breakfast was simple but delightful, overlooking the lake. The bed was very comfortable after a long day. The staff was polite and helpful!
We stopped here on our way from Cooper Landing to Denali. The hotel was a short distance off the highway in a very peaceful setting away from the main highway. Our room was clean and had all the necessities (except no a/c) which is an Alaskan thing at many hotels - we found out. The service was very pleasant. The complimentary breakfast went beyond the norm and had a great selection. I'd definitely stay here again.
Not many choices in Wasilla. But this is a very nice place to stay. Breakfast was great. People nice. Friendly and clean. The rooms spacious and modern. Close to fishing and touring. Love the huge stuffed Kodak bear in the lobby.
When I book a 4 start hotel, I expect it to be clean and for everything to work. The heater did NOT work, the sink was clogged, I didn't have a shower curtain. I just had a bad experience and on top of that, it cost me $192.00. I will never stay there again!! Angel M.
Nice location. Attended my son's wedding. The property is right on the lake which was beautiful. It was mid June and the property still looked a little drab because all of the flowers that were to be planted around the property were still in flats by the front door. Otherwise it was a nice location.
This is our 4th visit to Alaska. We found this Best Western 3 trips ago. If you are driving to denali or fairbanks from anchorage this is a fantastic place to stay. It is about 1 hour from the airport and the hotel is great the view is greater. Everything about this property is above average. The staff is fantastic. Enjoy your stay
Needed a quick get away from the kids this place was prefect. Its a short trip from anchorage. Plus they had a great complementary breakfast with a amazing view of the lake. Loved watching the planes land and feeding the ducks.
Stopped on the way to Denali National Park from Anchorage, easy access off highway, good clean room, friendly staff, good breakfast, lots of restaurants nearby (no restaurant in hotel), good wifi and tv.
What a delightful place, was unsure when we turned off the main road ( high way) as what lay ahead, but it was a perfect place to relax & enjoy the scenery around us. It was heaven after our long drive south from Denali. Sham no where to eat or have a drink in the evening, but the breakfast was outstanding everything you could think of hot or cold just brilliant. Room very comfy with a view over the lake ( you need to book a queen bed x 2 for the view) Staff very friendly & helpful in every department. Will recommend this hotel very highly to friends.
We stopped here on our way to Denali for one night. We were very enchanted by the beautiful view and nice rooms which were spacious and very clean. The breakfast had a wide selection of food. Staff was super friendly and helpful. My friend forgot her ebook reader and they wrote us a mail that they have found it ! Thanks for that. I missed a restaurant and an elevator . And please remove the complimentary coffee from the bathroom. Place it in the room somewhere.
We stayed at this hotel on the way to Denali. Wasilla is one of the last places with hotels before the drive to Healy. The room was clean and comfortable but nothing special. The location on the lake was beautiful with a view of the mountains. Our room didn't have this view but there were rooms that did. The desk clerk was friendly and helpful. We didn't get to try the breakfast since it opened after we left.
The hotel was clean and the staff was friendly and helpful. The view is amazing from any of the rooms facing the lake. The complimentary breakfast was decent and I would have enjoyed an indoor swimming pool. Ducks came right up to the railing on our patio every day and I couldn't stop taking pictures of the three mountain ranges that surround the lake. You may even get to watch a plane takeoff or land in the water.
Everything about our stay was great. Very helpful staff, comfortable quarters, very good selection at breakfast, and the setting could not get much better. Lake Lucille in the foreground and the mountains in the background make this a beautiful place. There is a variety of birds that were pretty interesting to observe. There is a lot of float plane activity during the daytime which made for some interest as well.
Beautifully keep grounds and beautiful views from property and room (lake view room). No restaurant or lounge open but delivery menus from three restaurants available in room. Check in person needs training, more interested in stating the rules than welcoming you! Check out person was warm and willing to offer any travel advice.
This is an older hotel with some recent room upgrades. They seemed to be at about 45% occupancy based on the parking lot. Sure would have been a nice gesture to offer us a free upgrade to a lake view room because I bet they had some empty, but no such luck. Too bad because the view is definitely the highlight of this location. Bed was comfortable, room was clean, breakfast was better than average. I was flabbergasted to learn that they do not have an elevator. Hubby was none too thrilled to haul all our bags up the stairs after a long day of driving. Its a decent value for the price paid, provided you get a first floor room or are OK dragging your stuff up the stairs.
Stayed for 1 night transiting from Denali to Anchorage. Location is right off the main highway with lots of fast food and fast casual restaurants nearby. Rooms are dark and in need of renovation. We entered our first room to see the window open and bugs flying around. The staff changed us to next door with a bed size downgrade, but would not reduce our rate. They remarked 'guess I'll just give [the bug filled room] to the drunkest person that checks-in.' The lone pro was that breakfast was delicious and the seating area had a beautiful view.
We checked in about three pm on a nice day, sunny & 68. Our room on the pkg lot side, 2nd floor, was stuffy and 77 degrees so we opened the window; what should have been a clue were two portable fans in the room. We were told there is no A/C; ok, it's Alaska. We went to dinner, sat out on the patio & went to bed about 10. Still 77 degrees in the room. An hour later it was 79, by 11:30 it was 80. I called the desk to have someone come shut off the heat & was told the central heating unit was turned off; I was told to wait because it was cooling off outside. I explained that it was cooler in the sauna downstairs. I was given a different room on the 2nd floor; it was closed up and 79 as well and I didn't want to wait another 8 hours for it to cool. I was given a first floor room in the lakeside with a sliding door instead of a widow. It was closed and 73 inside but quickly dropped to 70. This room had one tower fan as well. We were able to sleep comfortably, although were awakened at 1:30 by people moving in above us. They were not trying to be loud but we could hear every footstep. Breakfast was good and the staff were very personable, except for the obviously stock line to sit & wait for things to get cooler. I'm assuming the hotel is well insulated for winter and holds in heat well. That's great if you're trying to reduce overhead but terrible if you were planning on sleeping during the night. We spoke with a couple who were on the 1st floor pkg lot side & were told it was nearly 4 am before their room became comfortable. We're pretty easy to please--we weren't expecting The Waldorf Astoria; just a place to sleep on the long road to Denali. The location is great and the patio is wonderful. It isn't summer yet, so I can only imagine how hot it will be in those rooms in August! Unless you're from Phoenix, be ready for a long warm night!!
Fantastic facility on Lake Lucille. Stunning scenery. Very well maintained. Really impressed by everything. Very clean rooms. Friendly staff. Excellent landscaping. Will surely stay here again on a future trip.
Staff is fantastic and one of the best things about this location. Breakfast was a good continental with several hot options but the view from the large dining room was breathtaking! Rooms are slightly dated and no matter how much we fiddled with the thermostat, it never got above 64 degrees in the room. Showers are hot with plenty of water pressure and beds are comfortable. Fitness center had several good equipment options although the elliptical will only go one speed. Great additional conference space for business needs. Wifi was decent. Overall an average stay at a beautiful location.
Great place. Picturesque setting. Good breakfast. Plenty of space. Nice layout. Pet friendly helpful staff. Would stay here again. Some older carpeting and decorations in the hallways. Very quiet setting except for occasional train.
I booked a room with this hotel and at the time of booking I was informed that the first night charged would be charged immediately as a deposit. Day Two I found my credit card was declined. I had found that the hotel had charged the entire stay plus a deposit. This was not mentioned on the booking nor was it mentioned at check in. Being told a one night deposit and then find out you're charged over $500 is not acceptable. Ask for a full disclosure of charges because it's not in print and they won't tell you.
Beautiful location looking out over the Lake and out at the mountains. This hotel was off the road so we didn't hear the road noise. Beautiful view of the mountains and the lake. The breakfast view had a fantastic view also. Very relaxing stay. Wonderful stay.
Had a room on the lake side with a balcony. Good blinds and everything is perfect. I would have liked to stay there the whole trip. Housekeepers are way to aggressive for a Saturday morning, but the rooms are spotless.
We absolutely loved our short stay here-we wished we had planned to stay a little longer! The grounds and lake were gorgeous and relaxing but it is right in town! There is a breakfast included with the rate that was quite good.
We were highly satisfied with this motel. Room was comfortably warm, not cold when we arrived. Some motels turn down the heat or are so poorly insulated that it takes a good while for the room to become comfortable. Beds were very comfortable. Breakfast was just great and the facilities were very clean and well kept with attention to good quality and decor. The grounds were also superbly kept and attractive.
We enjoy staying at Best Western, they are friendly and kind. We enjoyed all of the days we stayed there. The weather was perfect, the hotel room was very accommodating. The morning breakfast was the best we had ever had at thishotel.
The dinning room is spectacular but be prepared to walk.No elevator and no busboy.Great breakfast and views.Perfect place for getting away from the city. A hot tub would make it perfect and the dog biscuit is a nice touch
We were passing thru and needed a place for the night. So glad we stopped here. The prices were great, the views even better. It was a winter stop so the lake is frozen but offered beautiful views of mountains over the lake. Has the usual hotel breakfast with cold cereals, danishes, pancakes and eggs. When staying here request lake side rooms for a great view. The have a lovely deck and lakeside yard to spend some free time relaxing.
Always request a lake side room, or you look at the parking lot. Needs a few updates, but overall very comfortable place to stay right on the lake, with stellar mountain views. The beds are comfy. Equipped with fans, since the thermostat basically controls nothing. But open the door and put a fan in it, and it cools it right on down.
I am happy with the location and I really think the grounds are beautiful, breakfast is better than what I have at home. My only complaint would be that I would like access to hot water for my tea the coffee makers in the rooms make my tea taste awful.
This is a very nice motel sitting on a beautiful lake with a mountain range backdrop. Lakeside rooms are worth the extra money, but none were available for us and we still enjoyed the views at breakfast. Staff was very friendly and accomodating, and breakfast was fine. The suite, unfortunately, only has one sleeping surface, the king bed - the sofa is not a sofa-sleeper. You cannot reserve a fold-away, so we travelled with a mattress. We enjoyed our stay, as we had friends here, but might try a suite at the less-expensive Alaska's Select Inn in the future - their suite has two beds, a sofa-sleeper, and a kitchenette, though their location is undesirable and noisy (we drove by).
Excellent. We were there for Thanksgiving and could have driven to Anchorage. I would definately choose to stay in Wasilla again. It was a relaxing, beautiful place. Inexpensive too, given the location outside of Anchorage.
We stayed here for one night in May. The hotel is average, but the views were just beautiful. It was drizzling so we couldn't sit outside but it was so peaceful. Breakfast was a wonderful spread with better than average hotel choices.
This was, by far, my absolute favorite hotel during our 10-day trip. The rooms were very clean and I loved the screen door on our balcony; we slept with the door open and enjoyed the fresh, night air! Beds were clean and comfy, as was the bathroom, with plenty of closet space for all our stuff. The breakfast buffet was fabulous with the best-ever views of the mountains across Lake Lucille. Food was piping hot and always freshly replenished, a good variety, something for everyone in our 11-person group. We all enjoyed the grounds and took scads of pictures from the gazebo and a group picture on the pier. My nieces enjoyed the lobby, filled with wildlife trophies. Staff was very friendly, accommodating and helpful. I would highly recommend this hotel and will definitely stay here if ever I am blessed to make the trip to Wasilla again.
Along side Lucille Lake sits the hotel. The views from outside the hotel and inside from the lakeside rooms are great. Even at this time of year with the lake frozen it is pretty. The rooms are clean and well-kept. Enough plugs for all electronic equipment to have space to charge up. Unusually large fridge compared to most of those in hotel rooms. The staff was kind and friendly and ready to do anything they could for guests. Now the wake up call early in the morning by the fire alarm was not what was expected, but some students staying at the hotel had set it off and the staff was sorry for the incident, no harm no foul.
The setting. Gat and the view out the window is spectacular. The hotel is very clean add the. Stuff ready an d wanting to do anything to help. The breakfast buffet which is included is adequate. This is the only food available at the hotel, restaurant went out of business and never reopened. Too bad what a great location to be able to enjoy a meal. IF you can get a room on the lake side, you will have a lovely view out the large window. The only downside was a school troop setting off a fire alarm at 6:30AM, but the hotel did not cause that. Probably the best hotel in Wasilla.
New carpeting in the room, and the room was okay. The room was too hot, and the only way to cool it off was to open the window. This must have happened before, as the screen was all bent from people accessing the window latch. I never did manage to get the room down to the 69° setting I had placed on the thermostat. The railroad is nearby, but there was only one train around 9 p.m. There was also a hockey team staying here, but they were amazingly quiet. The place is dog friendly, but they charge $20 a night for a dog without you getting anything special. The gymnasium has pretty nice equipment, but it must have been at least 80 degrees in there. There were no towels available, and nothing to wipe down the equipment afterwards. In addition, the bathrooms were locked in the gymnasium. When I went to talk to the reception desk about this problem, they were engrossed in a conversation with a co-worker on the telephone, and did not even acknowledge my presence when I was standing right in front of them. I finally gave up trying to inform them of the problem with the gymnasium. If you go there, take your towel from your room. It will feel like you are exercising in Death Valley. The breakfast buffet was nice. Nothing special, but nice. There is a really nice view across the lake toward the mountains from where you eat breakfast. All in all, this isn't a bad place to stay, but I would call it an average hotel.
The room was clean and the service was very good. They had a nice little exercise room that had a sauna. The people at the front desk were very friendly and helpful. Breakfast was included and they varied the morning's selections each day. I especially liked the blueberry pancakes. The view of Lake Lucille was beautiful. I was happy with my stay here.
Nice lobby in Alaskan style, cosy rooms with a nice bed, great breakfast with a very nice view to the lake. Private balcony with a view to the lake. Was my 4th stay and will come back the next time I am in Alaska.
I was very comfortable at the inn and plan to return when I come back to visit family. The room was very clean and the bed was very comfortable. The availability of the computers and internet was also appreciated. The breakfasts were great and I enjoyed the work-out room.
It's clear that the hotel has seen better days. The rooms are outdated. The breakfast area used to be a great restaurant with the spectacular view of the lake and the mountains. Now it's just for breakfast and you feel back in the 90s. That being said, that view is just worth the stay. And the staff was very helpful and nice, a constant every time I've been to Alaska. Is it great? No. Would I recommend it? Absolutely.
Very nice, clean and comfy. Great hot breakfast included. Beautiful lake view. Close to town and nature both. Didn't use the boat dock but would love to come back during summer season. Very nice grounds.
My first impression of the hotel was very good. It was constructed to fit into the environment and nicely done. The grounds were in excellent condition, the parking lot was large and the drive-through loading area was spacious enough for two vehicles to be side by side. The lobby was welcoming. I enjoyed the taxidermy located throughout the reception area. The room was not huge. Which was just fine with me. We weren't there to be in the room. The lake view rooms had their own private deck overlooking Lake Lucille and the shore line. The view of the Alaska Range, the fall colors and the cleanliness of the lake would make a destination wedding venue worthy of even the most discerning bride. The breakfast buffet was top notch, served in a proper restaurant. The only drawback we found was the sun (yes, we have sun in Alaska) exposure made the dining area a bit warm. They have filters screens on the windows, so that made the glare reduced. The food was plentiful, the coffee was not watered down, and the overall appearance and variety was excellent. I would recommend this hotel to anyone who was coming to Alaska, or just wants a beautiful quiet staycation locale. Even the ducks in the lake don't quack loudly.
Location n breakfast are the only 2 good things going on here. Rest is poor. Rooms are very dated. Towels are yellow n pale in color. They have never been changed since this hotel was built. Change rooms for the sauna are located outside the gym room through a hallway. Anybody can see u in your towels. The bathrooms located inside are locked for some weird reason. Given the location they can do such a better job.
What a find ! Everything about this hotel is top notch from check in, housekeeping, laundry facilities, breakfast and hotel grounds. We were only planning on a one night stay but my husband became sick , so it turned into a 2 night stay. The front desk recommended an 24 hour general medical facility close to the hotel which turned out to be an excellent choice. The breakfast was superb and the breakfast area with huge windows all across the front overlooked the beautiful lake , pier and mountains complete with a resident flock of ducks who roamed the outside premises. I would suggest a room overlooking the lake. All rooms have balconies that overlook the lake on the lake side. Beds were extremely comfortable. We even saw a couple of float planes land. The hotel does not have an elevator so if you have issues with steps ask for a room on the ground floor. Rates were reasonable since we stayed there in September. We would drive out of our way to stay at this hotel if we were in the area. Could not have asked for anything more !
We spend two night here on our visit in mid September, the hotel was is a lovely location on the lake, the views are awesome, make sure you get the double room with two beds, that is the one looking onto the lake, the other rooms look onto the car park. The reception lady the first day on check in was not to friendly, how ever the second day on the reception desk there was a lovely help full woman.....
I was fortunate enough to get to travel with my husband to Alaska while he had to work.. Wow the views from this place were amazing!!! They have a dock, a large deck, as well as little decks off the rooms where you can sit right on the lake and enjoy a glass of wine or cup of coffee. Where your senses can take in the amazingly clean air! Your soul can soak up the majestic views and your mind can actually think of something other than paying the bills on time.. Buy a fishing license, there are nice sized fish in the lake, you can fish and picnic right on the dock! The rooms are nicely furnished, have comfortable beds and have numerous fans in the room, for those warmer days or if you just like the feel of a light breeze while you sleep. The breakfast room is quite big and comfortable. The breakfast was yummy and changed daily... When the eggs get low on the breakfast bar they get a little cold. They usually bring more right out, however you can zap them in the microwave in the breakfast room . Which I did after I added a little cheese and salsa to them ;0) the employees are all very nice and informative.. the ONLY con I have, is the cleanliness of the bathroom....... Was not pleasant at all.. I'll leave it at that.. We just ran to the store which was not far at all.. Bought some Clorox cleaning and sanitizing wipes and some shower spray with bleach and wiped down absolutely EVERYTHING in the bathroom.. I'm not sure how long it had been since that had been done . I will mention the amount of urine and hair around the bottom of the toilet, as well as hair of all different types that was on the bathroom floor as well as beard trimmings or something on the floor and counter ( which you could not see on the counter because it was a dark counter) but could feel and see after you put a hand towel down.. Was pretty disgusting, which lead us to believe it had been a very long time... So we took care of it all ourselves. Did not have house keeping come in the room the whole week we were there. Then I cleaned the bathroom for the next people and left the cleaning supplies in the bathroom for housekeeping ... Hoping they would use them ... The housekeepers were all very nice though ;0) we will definitely stay again, however we will just hit the store on the way in from the airport next time instead of having to go back out after arrival .. Oh There is a fridge in the room with a small freezer, but no microwave; which would be really nice even if it was just a tiny one ;0) All in all, the view and the outside amenities overrides any cons that may come up!
We chose this location, right off the Parks Highway, on our way to Denali. Set on Lake Lucille in Wasilla, this Best Western was clean and relaxing. The deck overlooking the lake, just a few steps from our room, was a great place to sit and enjoy the view in the evening. The young lady at the front desk was friendly and helpful, giving us directions to the grocery up the road so that we could stock up on food to take to Denali. The morning breakfast, including eggs and biscuits and gravy, as well as fresh fruit, juice, yogurt, and cereal, was served in a large room with windows overlooking the lake.
I felt the hotel was a little over priced however this is a vacation area and we were still in the season. The rooms were very clean and the service staff was helpful. I was surprised there was not lunch or dinner service. The accommodations were very good but there are few accommodations in this area.
An amazing location, The lake is so beautiful. Rooms are as close to perfect as possible. Waking up to the mist rising off the lake was spectacular. Easy access to shopping. I wanted to steal the bed but they would have noticed.
This hotel is on a large lake with a large grass area between it and the lake. They have bird feeders in the area attracting a number of small birds. My wife was greeted by 7 ducks when she opened the deck door. They were moochers. A great beautiful place to stay
Be careful booking from websites. Thought we had a view of the lake, but we did not, even though it was booked six months in advance. It is on Lake Lucille and there was a view from the deck. Nice place, though.
We stayed at Best Western, Lake Lucille for one night on our way from Anchorage to Denali. The common areas are nicely furnished and have some interesting specimens of local wildlife. Our room was spacious with a very comfortable queen-sized bed and a sitting area. The room and bathroom were very clean. We could not figure out the climate controls either. We ended up cooling down the room by opening the our window and then using the fans provided in the room. I suspect the rooms don't have AC and you probably don't need it most of the time in Alaska. The grounds are very well kept and have great mountain views across the lake. The breakfast selections were good but a large tour group had vacuumed up all the coffee just before we sat down. This hotel is a very good value compared to hotel rates in Anchorage and well worth the one-hour drive to Wasilla.
Breath taking views of the lake when you book a lakeside room (with balcony). Check in was fast and friendly. Rooms were spacious and clean. Beds and pillows were comfortable. Bathroom was spacious and clean. Breakfast was amazing and has great views of the lake. Wifi was fast and reliable. Great location in town. Highly recommend!
Overall Great experience with this hotel. Decent price for quality. Good breakfast options, they call it a continental breakfast but in reality it was a small buffet with hot and cold items, plus the normal pastries, toast, and coffee.
Beautiful grounds, lake with dock, Mountain scenery. Room was nice. Couldn't figure out a/c. So a bit warmer then we like. Nice open seating with great views for a typical buffet. We only had 1 day, but loved it. We didn't take advantage of the fitness center. On our way from Coopers landing toward Denali.
reception is good and room was clean and water was good quality too. breakfast was normal and overall this hotel is good for rest.we planned to stay one night but extended 3 night. strong recommend kwon tae sik
I don't usually stay in Best Western's but I stayed here as part of a cycling trip. I was very pleasantly surprised. The rooms were very clean and seemed almost new, and the hotel staff super friendly. The stay there was fabulous. The bed was extremely comfortable and the linens were exceptionally clean. I would not hesitate to recommend this hotel.
Wonderful desk clerk. So friendly. Only issue...HUGE lake-like puddle in parking lot due to excessive rain. Had to park quite a way from front door and when you are carrying large bags, can be a real pain. Honestly, that was the only complaint. Breakfast was great and I always love to sit in the lounge because the view is stunning. I try to stay here each time I am in Wasilla.
The hotel was like new, clean, and comfortable. Wish there was A/C, without it a bit stuffy sleeping. Breakfast was the best we have had at any hotel. Lake view was very nice and grounds very well groomed and great for strolling along the lake. I would recommend this hotel.
Our stay here was just fantastic. Very spacious, clean room. The bed is more than comfortable. The breakfast has everything to offer. And the view to the Lake and Mountains is fabulous. If only the sun would have been out. But that's not their mistake! We'll be back, definitely.
The hotel has a great room for breakfast yet it is not used for evening meals. This seems a shame as the waterfront location and deck area should be a draw to guests. Even more so as there are few decent restaurants about AND none close by. When we first arrived I asked if there were any restaurants nearby. I was surprised that the front desk was unable to offer ANY suggestions. Many hotels I stay at have a list of restaurants (often split by type) and a map or similar. This might be useful to guests in future. Although I can recommend Evangalo's for food a few miles South/East on route 3. The parking lot was very waterlogged whilst we were there. The ducks seemed to like it and it was great to drive through and clean the car. However, it does restrict the number of cars that can park. The style of the outside and public areas is a bit like a hunting lodge. The reception area has a huge stuffed bear in "anger pose" and there are a few other animals in the fire place lounge (although I never saw the fire lit). I'd stay here again if in the area.
Good nice facility. Rooms spacious, large enough for a roll away in a 2 queen bed room without being tight.Beds/linens good, towels a little aged. Even numbered rooms have the lake view past a large manicured lawn area, view of float planes landing and taking off. Excellent breakfast in a beautiful room, also overlooking the lake and grounds.
This hotel should be removed from the best western group. it is like a 2 star hotel. it is being run like it is in receivership about to go bust - everything falling apart and not being repaired. It is the "before" in detergent ads where the towel is gray and nasty before it becomes fluffy and white after washing! CONS Most importantly the phones do not work!!! Given that we had to rearrange our flights and also book trips this was really really dreadful. They gave us their own mobile to make the call but then sat over us needing it back! I asked how long it had been like this and receptionist said "a while" while evading eye contact. Pushed further she said a few days but I suspect much much longer. Threadbare towels which are grey. No air conditioning so the rooms swelter particularly on the car park side. Everyone was complaining of the heat. The balcony has no chairs to enjoy it. The balcony mossie screen door did not shut properly! On two nights the water supply stopped just before dinner for a few hours. Bathrooms are really outdated and the sink stopper did not work and let the water drain away. the sink is really small. The sheets were creased and unironed (clean?) and didn't smell nice. the lighting in the room and bathroom was really dim adding to the dingy air. No onsite restaurant - despite the road sign that says there is. The receptionists apologised for none of this - not even the phones not working. PROS good breakfast stunning views and quiet location away from town centre(need car). Really well kept ground - which is ironic given the state of the rooms. DO NOT STAY HERE - there are better option sin town for eating highly recv Chepos mexican and Evangelos - both need car
The Best Western Lake Lucille Inn, Wasilla, Ak was an excellent value. The deluxe (free) breakfast offered a lot of variety and was quite tasty. The view of the lake from the dining room was beautiful. The room was clean and the bed was very comfortable. The staff were very helpful and friendly. We were quite sad that we had not planned to stay there an extra day/night to enjoy this beautiful setting. The only word of caution for elderly travelers is that there is no elevator so ask about availability of a room on the first floor.
Nice, quiet, charming facility conveniently located with spectacular views of Lake Lucille. Warm and welcoming staff. Rooms are standard size and the queen size bed felt more like a full size but still comfortable.
No insulation. Heard person above me get up at 4am and heard every foot step he took until leaving including shower. Listening to loud shower noise now from adjacent room. View of parking lot. Bad nite sleep and expensive. Corporate should pull Best Western name as this is not even a 2 star motel.
Our view was wonderful from our balcony! The service and staff were great and the food was your usual breakfast. The only thing lacking from this hotel is that it didn't have AC or an elevator! We would return to this hotel when staying in the Wasilla area even though we didn't see Sarah Palin while we were there.
I was very impressed with the hotel even though it was built over 30 years ago it was very up to date. Very nice setting next to the lake. Excellent staff, very courteous no matter time of the day or night. Would recommend considering staying there again.
We had planned to stay in Palmer but no place there looked safe or clean enough, so we stayed in Wasilla. Clean room overlooking a lake was relaxing. The breakfast was decent though the area seemed like it could be tidied up more thoroughly and more often. Food choices were good the day we were there.
What a great place to stay! Price is just a little lower than the Anchorage hotels, but within an hour of the airport and a bit closer to Denali as you drive north. Wasilla is a beautiful town in the Matanuska valley surrounded by mountains, with a number of lakes. The hotel's setting on Lake Lucille is beautiful, as are the rooms!
Although this property is older, the rooms are clean and comfortable. The views from the lakeside rooms are wonderful and the grounds are well-kept and beautiful. The staff here is very friendly and helpful.
The hotel has a great view from the dining room. Breakfast is free and good. Conveniently located close to Parks Hwy and stores about 5 minutes away or more depending on which store you need. There should a small ice cream shop on Parkway called The Little Miller's. Great shakes and ice creams in a variety of delicious flavors. Try the green apple shake. Tried the Tuscana Pizzeria of Knik Goose dr. Fabulous Hawaiian puzza. Lots of real mozarella and pineapple, yum.There are several starbucks, one inside the Fred Meyers store. There should a Lowe so, Target, Walmart, home depot, etc. Post office located on main St and the Doris Page Museum and history of the Iditarod dog race. New Valley Cinema. Hotel clean, breakfast great, employees friendly. No pool though.
This hotel has two floors and no elevators. If you happen to stay here when it is warm outside, you may be warm inside,too: no air conditioning. The balcony rooms face the lake, a beautiful setting, but there are no tables or chairs on them. There used to be a restaurant and lounge here, but no more. They are either under renovation or closed for good. We didn't get a clear answer on that. The location is perfect for dinner and drinks overlooking the lake. Someone should re-open them. We could tell the hotel has had a lot of renovation recently. Our room (1227) was a suite and was very nice, with the exception of the couch in the living room that needs to be replaced. It sagged so much that it was impossible to sit on. The bed was comfortable. The TV is difficult to figure out. Push the power button on the TV first, then experiment. The recent renovations and lake view pushed my rating up to a four.
It's a Best Western so wasn't expecting too much - but it was fine. Will say the setting is absolutely lovely. Felt a little trampled under foot but essentially clean with adequately comfortable beds. There were at least 2 washers / dryers for laundry on the second floor (abuts room 1200) but the noise seemed to be minimal. The breakfast was basic had had the typical high sugar, high fat, his sodium options like sausage, muffins etc. There was yogurt and some cereal so if you want to try and eat responsibly there are some options. There is WiFi but it was basically unusable as either it was overloaded or just massively under provisioned.
The location of this Best Western Lake Lucille Inn is fantastic. It is set on a point that extends out into Lake Lucille. The view from the deck of our lakeside room gives the guest a beautiful 180 degree view of the lake and the mountains in the background. The expansive grounds were very well maintained and pleasant place for an evening walk by the lakeshore. The room itself was clean and well kept. I would highly recommend this Best Western location to anyone visiting the area.
Loved this hotel. Views were amazing, rooms were comfortable, clean. Breakfast was very good. Best Western has really come up and improved their product. This is the second time this year we stayed at a Best Western and were extremely impressed (other was in Waltham, MA).
The outlets near the bed and the lamp didn't work. When I turned my pillow over it had a orange handprint of Cheetos on it they were in our sheets also. They never changed the sheets from the last person. I looked in the other rooms while they were cleaning them they never changed any of their sheets just made the bed.
This was by far our best stay in Alaska. The view from our room was gorgeous. The room was very clean. The sheets were super soft and we had everything we needed. Breakfast in the morning was great with a stunning view of the water and mountains. I highly recommend this place!
Stayed 1 night 10 June 2016. We paid the most per night for this hotel room out of all our rooms over a 1 month stay in the USA and Canada and we were very disappointed. The hotel is archaic and needs desperately to be bought into the 21st century for modern travellers. Yes the beds were comfy and the view from the room was lovely, but there were no modern amenities. WIFI was out in the rooms and lobby and we were told it was our problem as it was our device. As our device worked fine for the previous month at every other location and I manage WIFI for a 420 bed accommodation complex myself, I knew this was rubbish. She tried to give me a 1800 number to fix it myself. I find this terrible customer service that the guests have to waste their precious vacation time to fix the Hotel WIFI. Only after an assertive discussion with the reception lady did she finally admit that the Hotel was having trouble with internet and were looking to change their ISP provider. Be up front with your guests and stop wasting their time. There are also no lifts - which means lugging your bags up stairs. How can a multi million dollar complex be so budget that they cannot spend a few thousand dollars extra and put in a lift for the comfort of their guests. No airconditioning - there was a unit in the room - but we couldn't work out how to get it to work. And where told by reception - no the Hotel does not have airconditioning. Obviously this was an old unit that had been disconnected, but not removed. For a comfortable night we had to leave our balcony door open all night. Not the ideal! Rooms are not set up with charging stations for the modern traveller. You will be lucky to find a plug near the floor to do any charging. Again not ideal! We stayed in many Best Westerns over our months vacation in the USA & Canada and I would not recommend this hotel for travellers.
Our stay was for 3 nights at this hotel. We would stay there again. The rooms were clean. The breakfast was great, several things to choose from, the area was kept clean and never ran out of food. The view of the lake with the mountains from this hotel is beautiful. There is a dock you can walk to, we saw beavers swimming around dragging things back to build there damn.
This BW is located on a lake with a very nice view. It is off the main road with a single sign to show you the way. The room was spacious and satisfactory. The beds were comfortable enough for sleep. The pillows were only fair. It was more than adequate for our one-night stay. The breakfast was adequate except for the chocolate chip pancakes. The only problem that I had was with the TV. Based on the price that we paid for the room, we received an excellent value.
Beautiful grounds and hotel. Exceptional breakfast and exceptional service. Ducks with their baby ducks were coming by our balcony all the time. Beautiful scenery. Wonderful place!!! I am including a photo I made from the balcony. Very nice.
Best Western Lake Lucille is located right on the lake. The day we arrived, the sun was sparkling on the lake and it was great just to relax on the balcony overlooking the water. Our room was clean and breakfast was included. The staff was friendly and helpful.
Great beautiful facility. Excellent friendly helpful staff. If reserving go the extra for a lake view room. Night and Day difference. Breakfast was superior to most hotel complimentary breakfast. Freshly prepared. Staff really cares.
The gorgeous, lakeside location of this BW offsets the room-by-room renovation in progress. Our room was completely up to date. What had been a full-service dining room now only serves the breakfast buffet included in the room charge. Grounds are beautifully landscaped and maintained. "Free in-room WiFi" was not available in our room. Problem reported but not corrected. Very frustrating.
My wife & I stayed the night on the way to Denali. The hotel is very clean, and you can relax on their back deck which overlooks Lake Lucille. The rooms are nice and the rates are very reasonable. The front desk recommended an "upscale" restaurant "Settler's Bay" which was fantastic!
For our family, this hotel's location worked great. Short distance to Anchorage, easy drives to Tulkeetna, Denali, Matanuska Glacier. There's a Target nearby for quick water and snack trips. Enough good value dining options. When we stayed in late May, the rate was very good, the trade off was the AC was still OFF. It was nice temperature outside but the temperature in the room got a little uncomfortable when trying to sleep. The breakfast selection was very good also again, for the rate we paid. The view from the breakfast room is an added bonus specially if you can catch the sun setting. Overall, I recommend this property! Good location, service and great value.
We stayed at the Best Western in Wasilla again this year. The views of mountains and Lake Lucille are great. Overall we like this hotel; It has all the usual BW amenities. The exception is no individual microwaves in the rooms. The staff is good, Breakfast is standard with in a beautiful setting. Rooms have little refrigerators and coffee makers. There is a single microwave for all the guests to share. The main problem at this hotel continues to be the Internet. Sometimes it is impossible to access internet. Other times, your PC will say it is connected,but you can't do anything. The staff says they are trying to get another carrier,but right now it is frustrating. The staff tries hard to fix things, but sometimes it is waste of time. This was a big issue since sprint does not have towers in Alaska and we had limited internet on our cell phones. Tips Parts of the parking lot flood when it rains so park closer to hotel. Remember there is no elevator so request first floor lake view rooms if that's important to you. This hotel's beautiful setting makes up for its otherwise minor flaws. The lack of reliable internet needs to be addressed.
Everyone at this hotel cared about my stay. Very professional and polite. The breakfast is great. They have a variety of foods each day. The housekeeping staff do a great job keeping the room cleaned daily. Maintenance staff have the place in tip top shape and the front desk staff have you checked in and out quickly. The views are amazing and it is a great place to stay.
The hotel is clean and the staff is great. The bed was comfortable and the hotel provides a list of restaurants that will deliver. After a long day of packing, I needed a quiet place to stay. Booking through Travelocity gave me a great deal on the room.
I loved the view from my hotel room. There was the lake and we could see the mountain range. We had a balcony in our room to enjoy the night/morning. The breakfast room had windows surrounding the entire room which provided excellent viewing of both. It was quite enjoyable having breakfast with my daughter while we enjoyed the view and discussed our day ahead of us. Thank you!
Enjoyed my stay. Employees were polite and helpful. Bed was comfortable. My only compliant would be the lack of an elevator to bring your suit cases up to the second floor. I had a sore knee and it was hard getting the suitcases up the stairs. Need to have ice machine on the second floor.
Great staff that are friendly, rooms are nice, neat and clean! The atmosphere is sweet and the breakfast was wonderful. Like amazing breakfast! We've stayed here about 2 or 3 times and enjoyed each one! This was a fabulous place and for what you got, it was worth the price!
I'm a Best Western Rewards member, so I tend to gravitate toward them when I travel. On this particular trip, I stayed in 4 different Best Western's during my week in Alaska and this property was my favorite. The location is very convenient. It's located right off of the Parks Highway near plenty of restaurants and gas stations. The view from the back of the hotel of Lake Lucille is beautiful. I honestly didn't expect the views to be as good as they were based on the pictures. Our room had been recently renovated and had nice, clean carpets and bedding. The beds were comfortable. All staff members that I encountered were helpful and friendly. The free breakfast was tremendous. One of the best I've had at any Best Western ever. They had eggs, meat, potatoes, pancakes, fruit, all kinds of pastries, plus the rest of the usual fare. They use glass plates instead of paper, and I felt like I was eating at a restaurant. The breakfast room overlooks the beautiful lake as well which added to the experience. There is a fitness center in the basement with a sauna that has plenty of modern equipment. The building itself is well-maintained. It is definitely an older property but they have clearly taken the time and put forth the effort to keep it in good shape. There is plenty of parking available as well. The only negatives that I can even think of are 1) the wi-fi was down for most of the first night and 2) I've never seen a shower head as high as this one was. I'm 6'2" and it was still up there. My mom (5'1") would have no chance of adjusting it whatsoever. Both of these are very minor "complaints," but I always try to review a place as thoroughly as I can. I absolutely would/will return to this property for any future trips to Alaska and definitely recommend a stay at the Best Western Lake Lucille Inn.
This Hotel is on a beautiful site! It sits on beautiful Lake Lucille. This ain't no puddle. You open your blinds to an absolutely stunning view every morning. I could LIVE in this Hotel!! Staff was very friendly. NOT a continental breakfast by any measure...breakfast comparable to that "other chain" at twice the price. You will love your stay here. I wasn't paid or compensated for this evaluation...I mean every word. My kids live up here and this will be my go to place whenever I visit. The only drawbacks I experienced were the internet was spotty (they were aware and were trying to fix it) and the bed was kind of hard, but this is me nit picking.
Wonderful breakfast, with stunning views as you eat. The lake and mountains in the distance gives a peaceful feeling while you eat breakfast. Plan to stay again when I visit family in the area. Rooms are clean and comfortable and staff very friendly and helpful.
Was there for 2 nights and was super pleased ...awesome staff tried there best to fix a problem with tv but could not...it was ok cuz I was exhausted and fell asleep right away without a tv....awesome and you should see the view of the lake and mountians...wow
On April 30th my wife and I stayed at the Best Western at Wasilla. We had a very long day (flying up from Orlando Florida) and just wanted to get some rest. Our first impression was very nice. The hotel was located back from the main road and located right next to the lake. We checked in fine and was told our room was ready. It was located on the 2nd floor facing the lake. During the process of taking the luggage to the room we found out there was no elevator. Once we got to the room we relaxed and wanted to watch a little bit of TV and found out the TV was broken. We told the font desk and they sent a maintenance man. A very nice guy. He told us that the TV was broken and could not be fixed. You could tell he was a little bit frustrated. He left and I called the front desk asking for another room. I was told that the hotel was sold out and they would compensate us by reducing our bill. The maintenance man came back and hooked up another tv but told us we had to go thru a process of pushing the right buttons on the controller to get the tv to work. We gave up on the tv. The breakfast was good and was included in the room rate. My wife and I sat next to a window looking out at the lake. Very peaceful. During the checkout process I told the font desk about the TV set and was looking for a discount (like was promised). There was no discount all we got was 'sorry to hear that'. I would stay again there but Best Western Wasilla needs to help the poor maintenance man with buying parts to do his job and to please the customer.
We live 365 miles from wasilla, so when we come to visit family we stay at the B.W.. This particular hotel has not changed decor, or upgraded much of anything. It's still a nice place to stay but it sure needs upgraded.
When we called the front desk we were given a 1-800 number to call to fix the connection. The location was great for my son's tournament however I would have liked if they had more activities for kids with being right next to the lake and all.
Stayed there as a family of 3. The view was incredible and the outdoor deck that goes around the back of the building overlooking the water and mountains is fantastic. The service at the front desk was great. Unfortunately the breakfast was dismal at best and the workout facility left a lot to be desired. But if you're looking for nice decor and a great view from your room, then this is a wonderful place!
This motel needs some competition. They have a nice location on the lake, BUT I sure get frustrated with them. They advertise free wifi; well, yes they have wifi, and I got connected to it, but that's where it stopped. Every link I tried to open timed out. All evening, and again at 6 AM the next morning. This is the same thing that happened when we stayed there about a year ago. Best Western should be ashamed for advertising wifi when they don't actually supply it. I asked at the desk about the wifi and basically got "I don't know" for an answer. Otherwise, I was not happy with getting stuck with the noisiest room in the whole place: next to the stairs and across from the ice machine and the laundry, which did not have a door on it. And people were washing clothes in the middle of the night! I reserved this room 4 weeks ahead of time, during the off-season, so I would think they could have put us in a quieter spot. They need some competition; for $90 plus tax I expect more, even in Wasilla.
This is an excellent hotel, beautiful lake and mountain views. It is pet friendly, which was a plus for our family! Breakfast was delicious and the views from the huge windows while eating breakfast were breathtaking. We even saw a Bald Eagle flying over the lake! I love that our room had a private balcony that overlooked the grounds and lake, it was so peaceful and gorgeous! The staff was very friendly and helpful. There are not enough good things I can say about this hotel We will definitely be booking our rooms here next time we have to travel to Wasilla and I have already recommended this hotel to all my friends and family! The bathroom door in our room did not close all the way, that is the only "bad" thing I experienced, but it was no problem. Overall, this trip was wonderful and we LOVE the hotel.
This Best Western in the best hotel in Palmer Alaska. You will have a great view of the mountains from your hotel room. The staff is friendly and helpful.Can't want to return! Alaska is beautiful and I recommend to all of my friends to visit Alaska and to stay at the Best Western.
Beautiful location, nice hotel, has a small dock on the lake with benches and tables outside! Had a sour experience with getting double billed for a single stay... then taking a week to get the funds back into my account. Front desk employee Holly did not handle the situation very well. Would stay again.. but would be sure to have extra funds in case you're double billed!
The Best Western Lake Lucille is situated back away from the road next to a beautiful lake. The breakfast on Sunday morning was excellent, with delicious quiche and French toast with berries and whipped cream. The other morning it wasn't as elaborate, with scrambled eggs and various pastries. The rooms were very clean and neat. The only problem was the voices in the next room could be heard through the walls.
An ok Hotel. Built quite a while ago and not updated. Decent stay for a couple of nights while passing through. We have the jacuzzi suite, it's alright. Nothing spectacular. But for the price I can't complain. There are better choices though.
Checked in to this hotel to break a long 12 hour journey up. The location is beautiful, on the edge of a large lake (frozen when we visited) with the breakfast room overlooking it. Upon check in I asked about the possibility of getting a lake view room but I was told this wasn't possible. The receptionist was cold compared to the other places we've been who have chatted and shown an interest in us. We were given the choice of 1st floor or ground floor. There's no lift so we chose ground floor! So we checked into our room overlooking the parking lot. It was a long walk from reception. If they gave us a choice of floors I don't quite understand whey they couldn't give us a choice of front (parking lot) or back (lake view). There was free parking outside. Breakfast was a buffet with scrambled eggs, sausage and hash brown. I asked the waitress what meat the sausage was (I only eat pork) and she kept saying 'I don't know' until I made it VERY obvious that I'd appreciate her finding out. Lack of service and initiative! Breakfast was good with lovely view of the lake.
I arrived 10:45 at night. The desk clerk couldn't find my reservation. I pulled it up on my email with the confirmation #. Liz said she needed to check. After about 10 minutes she returned to tell me there had been an "accidental" overbooking and no room was available. I thought she couldn't be serious. She was. I left the hotel at 11 o'clock at night to find another hotel with my worthless Best Western confirmation email in hand. Oddly, I noticed later they have this cancellation policy. "Cancellation Policy: Cancel before 4PM hotel time on March 10, 2016 to avoid a charge" That was two days before my arrival. So, they can charge the customer if they don't show up, but do not need to guarantee a room if they do show up or provide any compensation if a room has been "accidentally" overbooked. I'm sure there is some legalese that gets them around this being fraud, but that's the way I'll always remember this experience. As I was driving away all I could think of was the Seinfeld episode where he has a reservation with a car rental agency but they didn't have a car for him. He tells them they "can make reservations, they just can't hold reservations!" Being caught in a similar real life situation isn't much fun in the middle of the night. Fortunately, I didn't have a tired family with me. Unfortunately, this is Wasilla. There are no Starwood, Hilton or Marriott properties. Best Western is a bush league brand and out here there are few alternatives. The Grandview down the highway was a serviceable substitute.
This is Robert 'Vegas Bob' Swetz aka Alaska Bob and I have been staying at the Best Western Hotel on Lucile Lake now for 2 years. The BW on Lucile Lake is by far one of my favorite places to stay in Alaska, Wasilla, Anchorage, etc. Lucile Lake is so beautiful and the rooms on the back side of the hotel facing the lake is wonderful. For anyone visiting Anchorage or Wasilla, book a night at the BW Hotel on Lucile Lake and it will be an experience of a life time ;o)
The hotel room was clean, the coffee pot did not work, there was an old bottle of shampoo left in the shower from the previous renter. Hockey tournament in town, so the hotel was pretty noisy with people coming and going all night long.
Disappointing check-in experience. Had to wait over 10 minutes for someone to show up at desk. Even called and no one answered. On the flip side, the desk staff the next morning at check-out was amazing and very gracious.
The room was really nice and the sheets were clean but I think they are pretty cheap. One stir packet 2 coffees, a really small shampoo conditioner combo. Also no microwave in the rooms. I had to go all the way down the hall to pop my pop corn in my PJ's with several other people waiting in line behind me.... it was a little annoying. Breakfast was amazing, the view is gorgeous, but I think they overcharge for how little they provide in the rooms.
Great hotel - great value - have stayed at this venue several times and each time was very satisfied - recommend this hotel with out reservation great location great view - friendly and helpful staff - very accommodating - if in the Wasilla area over night would stay at this hotel and no other
We love the Best Western Lake Lucille Inn. We stay there several times a year and are never disappointed. The staff is always friendly and helpful. The rooms are always clean. The beds & pillows are soft and comfortable.
This is the best hotel to stay at in Wasilla, AK. Next time we will ask for a room overlooking the water as it is beautiful. They serve a great breakfast in a huge, beautiful dining room. This would be a great place to hold a fancy event. We will stay there again.
We stayed here 3 nights in December. The room had a great heater which was very quiet when heating. The property is a little worn. The hallways are wide and well lit. The rooms are OK. They could stand a little updating. The cleaning was fine and housekeeping took care of our room daily. The toilet leaked and constantly refilled. The breakfast was fine, except on Christmas day, which was understandable. On the other days there was eggs, sausage, biscuits/potatoes, canned fruit, cereals, coffee,and breads/pastries. The vegan in our group didn't have to many options but was able to eat the cereals. The coffee was very good. Although there were four in our group we only had three bath towels in the room. We had to go to the front desk daily to ask for additional towels. The view and location is very desireable. The hotel offered free WIFI with no password required.
Needed a hotel near Wasilla and wanted one with character; this is Alaska after all! Best Western Lake Lucille did not disappoint. Large, clean rooms with comfortable beds and baths. Good wifi. Excellent breakfast buffet, exceeded my expectations. The best thing about this hotel, in my opinion is the location on the lake. Even frozen solid the lake is spectacular. Got to see some ice fishermen during the day and pickup truck races at night. Thoroughly enjoyed my stay.
Helpful staff answered our questions and worked with us when we needed a late checkout. Not fancy, but nicer than Motel 6. Lobby smelled good. Awesome breakfast! Gym was great with lots of option and a sauna.
Great accommodations would recommend it without hesitation. Have stayed at this hotel several times and have always been very satisfied with the service and accommodations. Great location and great views.
Very nice hotel. No pool or elevator but only two levels. Small bathrooms--only room for one person at a time. Ask for a view of the lake and a balcony. Good breakfast with a huge dining room. Would stay again.
Front desk was new and struggled to check us in. Steady breeze through the patio door. Floor was very cold thankfully the heat worked. Worn out spring mattress. Very dim lights in the room. No breakfast, sign said stove was broken. This place is in need of a renovation, Best Western should remove its name. Be Smart and stay in Anchorage at a better hotel for much cheaper rates.
Very friendly check-in staff. The lady at the front desk cared about our room preference from the beginning. Our room was very spacious and clean with a balcony facing the lake. The room was clean. Very beautiful area outside the hotel on the shore of Lake Lucille. The breakfast was good. Enough tables for guests to enjoy breakfast overlooking Lake Lucille.
The Best Western at Lake Lucille in Wasilla Alaska was clean and well kept. When pulling into the parking lot, we could see two of the three beautiful mountain ranges that surround Palmer and Wasilla. The lake is beautiful and provides great fishing for the family. During the summer months there are float plane tours that offer views of bears and glaciers. The staff was excellent and professional. The rooms had enough space for a family of four to stretch their legs and the rooms facing the lake had balconies. I felt like my vehicle was secure in the well lit parking lot. There are woods that separate you from the main road so you have that secluded feeling and forget that you are right outside of the town of Wasilla. The internet was great and I had no issues using face time on WiFi and was able to continue my online courses for college while I stayed there. There are a number of restaurants in the area that deliver to your room. All in all this is a great place for a family to stay a night or a couple of nights. My family and I thoroughly enjoyed it and we stayed a few nights in October during the off season.
this hotel has a lot of potential. great location, right on the lake with great views of the mountains. the staff is very positive and courteous, but some details need a little attention to make this a five star hotel. we had a business meeting there for two weeks, and the room we met in only got cleaned once. on one of the days, the breakfast person didn't show up, so the person manning the front desk had to to also prepare the food. and lastly, the sheets in my room never got changed over the two week period.
This is a pet-friendly hotel, and traveling with a dog can be a challenge. This is a great setting for walking a dog. The lake is beautiful and the sunset was spectacular in October. We stayed during winter rates, so the room was priced reasonably, and although it was not a large room, there was plenty of space. The bed was comfortable and the bathroom was very clean. The windows provided a great view of the lake. An added bonus was the breakfast, which contained hot eggs and french toast. We will stay here again on the way back to Fairbanks from Anchorage.
I must say (staff not included in this assessment nor the breakfast), that this is my second visit to this hotel (and I do have reward points,,,so another reason I stayed) and I was very disappointed. My bed was not comfortable, there was a smell in the hall and rooms, the shower was small, and I am sad to say there is no pool here. There were dogs in the lobby area and there were some misses (as far as amenities) in the room. The price was not a fair price given the hotel is not up to standard. I liked this place but this go around, not so impressed. Although the scenery was breathtaking.....really disappointing stay. Sorry
The hotel is easy to locate just off of the main road. They views of Lake Lucille are simply stunning with a remarkable sunset. The staff were all very friendly and helpful and the hot breakfast was delicious. The room was spacious and had a very comfortable bed. The outside grounds are just really gorgeous. Overall a great place to stay in Wasilla, AK.
The lake view is absolutely beautiful, that is a given, but the very dated rooms definitely need a refurb. The heat - A/C unit that was on the wall did not work. The large portable standing unit would work, the stop, then work. The small unit on the night stand made so much noise you could not let it run. Being on the first floor, and with the lock on the screen door not working, we really did not want to leave the door open, so our room was very warm and stuffy. The staff were all very nice and the selection at breakfast was very good. The stuffed wildlife in the hotel is very interesting.
We stayed at this property since it was a convenient location to visit the Matanuska Glacier and Talkeetna. The hotel looks dated and need a makeover. The carpet and the room looks aged. The hotel does not have an elevator; so prepared to haul your suitcases if you get a room on the second floor. The breakfast buffet is included with the room price. But the food choices and quality is average. Most of the items looked store bought and the taste was bland. The room was pricey but we did not have too many choices. Overall just a place to spend a night and move on.
A wonderful setting on Lake Lucille defines this comfortable hotel. The rooms are of normal size with all the accessories functioning properly including a fast Wi-Fi. The four of us occupying two rooms had a quiet restful sleep on very comfortable beds. The lobby was typical Alaska with a large stuffed bear and a moose head over the fireplace. The breakfast area was very large (obviously a former restaurant) with large windows overlooking Lake Lucille, just beautiful. The food served at breakfast, the only meal served there, had something for every taste, nothing over-the-top but more than enough to start you on your way. The staff was friendly and helpful when needed, however I did find the front desk unoccupied on one occasion. This location is a great option, other than Anchorage, for the drive from Anchorage to Denali; better value however much less dinning options.
This is a typical motel for Alaska in terms of the price versus the lower 48, but it is not the typical city location. the lake setting is beautiful as well as the lobby. The breakfast is also complimentary like others in this chain.
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