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Destination

Waldo, Etats-Unis

CHECK IN

30/05/2023

CHECK OUT

31/05/2023

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2  Adults0   Child

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Best Western Hotel Waldo Inn & Suites, Waldo

17230 NE US Highway 301, 32694-4612, Waldo, Etats-Unis - See on a map
Best Western Waldo Inn & Suites - Our brightly lit exterior ensures that we are easily located and that our guests feel secure. The Best Western Waldo Inn & Suites is ideally located in the center of Waldo. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Come stay with us at the Best Western Waldo Inn & Suites. Waldo offers newcomers the charm of a small town. Today the old red caboose on display in the city park holds the key to Waldo’s past. The Best Western Waldo Inn & Suites is conveniently located off of Highway 301 with easy access to key area attractions and business locations including Jacksonville, Orange Park, St. Augustine, Palatka, Kingsley Lake, The University of Florida (Home of the Florida Gators), Gator Nationals in Gainesville and Silver Springs in Ocala. Each spacious guest room features free wireless high-speed internet access and long distance access, cable television with HBO® and ESPN®, microwave and mini refrigerator, iron/ironing board, single serve coffee/tea maker and hair dryer. Other hotel amenities include a complimentary full hot breakfast, outdoor swimming pool and fitness room. Visitors may enjoy fishing on one of the many surrounding lakes or participating in a range of outdoor activities at the Gold Head Branch State Park. Business travelers will find that the Best Western Waldo Inn & Suites is conveniently located near Dupont, Camp Blanding and the State Prison Institutions. Make a reservation today and save at this Waldo hotel! Enjoy your stay.

Best Western

Hotel Waldo Inn & Suites

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Complimentary Breakfast
    Complimentary Breakfast
  • Pool
    Pool
  • Air Conditioning At Property
    Air Conditioning At Property
  • 24 Hour Front Desk
    24 Hour Front Desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
 
GreenLeader Bronze
 
based on 179 guest reviews
NOTE ISSUED
Excellent
83
Very Good
48
Average
13
Poor
17
Terrible
18
REFER TO NOTICE
Business Business
29
Couples Couples
32
Family Family
66
Friends getaway Friends getaway
10
Solo travel Solo travel
8
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Waldo"

5
User 25/12/2022

One of the best of the best Western brand in Florida always quiet,clean,friendly. Have stayed here on many occasions and as stated above never wavers great location in heart of central Florida no traffic.breakfast top notch.

"room review"

4
User 28/11/2022

staff friendly and helpful. breakfast had a variety of items. location was just where we needed to be for a wedding we attended.room was cold and the shower was hot. we enjoyed our visit there and it was pet friendly.

"Clean room, noisiest place ever"

3
KimmyC1969, Florence, South Carolina 24/11/2022

The room was clean and nice. The pillows were cut in small squares and uncomfortable. The kids, parents, and dogs were soooo loud and the doors were being slammed and it was almost 11 pm. The shower curtain was mounted incorrectly so water ran on the floor. The front desk clerk was very nice. The breakfast staff was very nice and breakfast was good: waffles, sausage, eggs, toast, etc...

"Clean and Comfy"

5
gatorstreet22, Kissimmee, Florida 19/11/2022

The hotel room was clean and cool and the bed was comfy. Easy check in. Was in town for a Gator game and this value for this hotel room was perfect for my trip as I just needed a good place to sleep. Would def stay again - it is right next to a gas station truck stop which was convenient.

"Best place to stay in Waldo"

5
Inspire59346636243, Lakeland, Florida 17/10/2022

The hotel staff were very friendly and helpful. The morning breakfast lady was so sweet and would go the extra mile for anyone that was there needing something, which was very nice to see and hear. The facility was very clean and quiet and a great feature about the location is it's neighbor is a trucker gas station. Inside that gas station is a Dunkin donuts so even if you miss the complimentary Breakfast you can still walk a few steps and get something tasteful in the morning! Also has some shopping goodies in there as well! It's truly the best place to stay in Waldo.

"Two nights in four days"

5
User 20/06/2022

Me, my wife and 8 month old made this hotel our half way point when traveling out of town. We stayed two separate nights, once on our way out of town and once back. Both nights we were met with lovely staff attendants. The room was clean, cool and well put together. We all slept wonderfully and the shower worked great too. All soaps and shampoos were plentiful. The second night we stayed I had an issue with the remote and the nice woman at the front desk took the time to help explain how it worked there. Breakfast was good, pool was operational but we didn't use it. This hotel is a well run establishment with employees who care. Thank you

"Drive to Gainesville and spend the night"

1
User 20/06/2022

Unfortunately our first room smelled like mold and felt damp. When we reported it to the staff the manager said, " It rained a lot " . We moved to the second floor to a room with no pillows. I called for linens and was told they don't leave them in the room due to Covid. I went to get linens and was told they had no pillows. I insisted they find pillows and she came back with pillows that smelled like women perfume :l Dogs also barking from second floor. :l Save yourself a good nights sleep and $$$

"Excellent Service"

5
User 01/05/2022

Traveling with a group and was short two beds. They couldn't do enough to straighten it out. Gave us a free room with additional beds!!!!!! Unbelievable !!!!!!! Also the breakfast had home cooked scrambled eggs along with a full selection.

"Poor Customer Service"

1
User 25/04/2022

I had book a room for 2 weeks not including the weekend. When i checked in i spoke with the Person at front desk and she book the room for the weekend . Came to the desk to pay for the weekend and no reservations . so i had to go find another hotel for the weekend. Came back to Hotel on Monday and the front desk couldn't find my reservation for this week. So she put me in a room that was close to lobby and 15 minutes she came room and had move to the back end of the hotel by the back entrance by the Ice machine so now i can here the people getting there Ice , Small complaint but I have COPD and the walk is aggerating and I'm out of breath. I explained this to her and was told I'm sorry. Remember i BOOKED a room 2 weeks ago. People be careful of this place far as I'm concerned this place is terrible

Steven Legere, General Manager at Best Western Waldo Inn & Suites, responded to this review
I apologize for the miscommunication and any issues they may have caused. We have implemented the retraining process for all clerks involved as that is not the guest experience we strive to provide. Thank you for taking the time to bring these issues to my attention and again I do apologize for the issues that you experienced during your stay.

"One of the nicest Best Western locations iwe have stayed at !"

5
User 24/04/2022

The management and ownership of this Hotel In Waldo Florida is always clean inside and out. I have yet to see anything out of place or a wet floor on a rainy day. They strive to keep this property like new. On March12th i left my Ipod and ear buds in the room and realized the next day I was missing them. I caleed that day and inquired about my loss and to my good luck an honest room service person cleaning the room turned them in and they were placed in lost and found. You do not get that kind of help very often anymore. I stayed on Thursday April21st and asked for them and happily received my lost item. This tells you the quality of people who work for this company.

"Good location"

4
HJ528, Wright City, Oklahoma 23/02/2022

Located close to where I was working. Room was decently clean, bed was pretty comfortable and it was nice to have a chair & footstool to sit in and watch tv or read instead of only having the bed. Water pressure in shower not great, but that's pretty standard for any hotel I've stayed in. Breakfast was decent and enjoyed access to hot coffee morning and night. Onsite laundry, which I used, was handy, although they don't keep change so you can use them. Had to go to truck stop next door for quarters.

"Great!"

5
pnsmithson80, Venice, Florida 02/01/2022

We travel frequently in the US and Europe, this was the cleanest hotel we have stayed at in quite a long time and the rates were great! The staff from the front desk to the housekeeping were very nice and helpful. The breakfast was well attended and very fresh. We will definitely stay there again!

"Just Okay"

3
User 22/12/2021

Given COVID, I was surprised at the lack of cleanliness in my room. Garbage from previous guest was still in the can and pet food from previous guest on the floor, which led me to believe that the room had not been vacuumed. Beyond that, the TV didn't work in our room, which my husband needs on to sleep. He notified someone at the front desk and they gave him some advice to help reset the TV, but it didn't work. Bathroom floor needed mopped, bedside tables had residue from previous guest, and the comforter on the bed was stained. I'm not sure if these issues were because we were in a pet friendly room, but pet friendly rooms should be just as clean as non-pet friendly rooms. We had been travelling for 15 hours and had already unpacked our bags once we realized all of these things, and we were just exhausted so didn't ask to move to another room. Staff was fantastic and very courteous. If only the rooms lived up to the standard of the staff!

"Good Night Sleep"

4
211hankh, Virginia 13/11/2021

Stopped here en route to south Florida and got the sleep we needed. Room was clean, management friendly, and buffet breakfast better than most (scrambled eggs and sausage). A bit pricey. TIP: since restaurants in Waldo are few and sketchy, suggest eating in another town before arriving, especially if you're arriving after sunset.

"Almost 4 ⭐"

3
Hermes05aer, Raleigh, North Carolina 29/08/2021

I stopped here to break up a long road trip. Overall I would say it is about what you would expect from a Best Western - no more and no less. The women who checked me in was very friendly and helpful. My room was as expected and I slept comfortably. The only reasons I give it 3 instead of 4 stars are because figuring out the tv was a bit tricky. I followed the directions provided on my dresser and still had some issues with it. The body wash dispenser in my shower was empty so I just used the bar soap instead. I think it is worth mentioning for families with small children that the room had a walk-in shower with no tub. I know for some adults a walk-in shower is a huge bonus but some families require a tub option. Overall my stay here was fine. I wouldn't rush back but if I needed a room I know it would suffice and the pricing was great.

"Located next to no-where"

3
William K, Deltona, United States 28/08/2021

Hotel did not have a spa - no towels available at pool side - and no restaurants nearby. No morning early rise take out breakfast (that we saw). Staff was seldom behind the counter but did see them in the parking lot smoking.

"Friendly staff clean rooms!"

5
melissasaez000, Charlotte, North Carolina 22/08/2021

The room was clean and comfy. The hotel felt family oriented and peaceful. Nobody was strict and rude like other places that want to limit your fun. They are very accommodating the receptionist was so sweet and attentive. We had pretty much everything we needed.

"Little gem!"

4
fishinfox, Lakeland, Florida 09/08/2021

The hotel was nice, located in a very small town. The room lacked a bit in cleanliness but it wasn't the worst I've seen. It was dog friendly and the staff was very nice. The beds and pillows were comfy. We'd stay here again.

"Nice, small hotel"

4
User 26/07/2021

Had no WiFi connection in the room. The rest of the stay was fantastic. Staff was great. The room was clean. There was a hot breakfast but it is still limited. What they were able to offer was good. Would have given a 5 if we had a WiFi connection in the room.

"Will make this a home base for FL visits"

5
User 22/07/2021

From the moment we arrived to the minute we left the staff was friendly and professional. The hotel is very clean and the room and bed were clean and comfortable. Breakfast was a standard American breakfast scrambled eggs and sausage plus many cereals, yogurt, waffles and fresh fruit. The pool was immaculately clean and made our stay feel like a vacation. I could go on on and on about how great this place is but I'll just end by saying EXCELLENT

"Great Hotel"

5
tamik587, Murfreesboro, Tennessee 29/06/2021

We had a great stay. The woman working the front desk at our late check in was great. Room was extremely nice and clean. Quiet nights sleep was definitely needed and delivered. I would definitely stay there again if in the area.

"Could be better."

3
JeffGardner-Family, Navarre, Florida 12/06/2020

Check in/out staff was very friendly, fast and helpful. Unfortunately, the room was not as clean as I expect it to be. Hairs in bed and toilet. Very pricey! $200. One night stay. Gas station next door and 2 places for dining purposes. Truly meant for a quick overnight stay but again, too pricey for lack of cleanliness and area.

"Great place to stay!"

5
User 01/06/2020

This hotel is either brand new or recently renovated. It's a very nice place! Very clean, friendly staff, beds are super comfy and good fair price. Huge gas station next door that sells just about everything, especially beer, seltzer's, and wine and had a Dunken Donuts inside. Would definitely stay here again!

"Waldo, FL Hotel"

5
885shawne, Stanton, Kentucky 04/02/2020

This was a great stay for me while working in the Waldo, FL area. I enjoyed the breakfast and the hotel was quiet even though it shares a parking lot with the truck stop. If you are traveling between Ocala/Gainesville and Jacksonville, this is the place to stay.

"Excellent stay"

5
strzelewicztravel, Riverside, California 19/01/2020

Very friendly and professional staff. Cathy at breakfast was the best. Enjoy that their double queen suite is roomy and us two TVs. Rooms and hotel was very clean. Felt very comfortable sleeping there with my family,

"Waldo FL Best Western"

5
dwingard514, Kerhonkson, New York 06/01/2020

This location was great! We were there for our kids to train and ride at the Waldo MX track right behind the hotel. Awesome staff and great complimentary breakfast with Cathy! We will most definitely make another trip soon.

"Disappointed"

1
tcohen3810, Cape Coral, Florida 03/01/2020

This trip was for personal business and I was less than impressed. The room cleanliness was marginal with hair in the bathroom sink and shower. The hotel is pet friendly, which is fine, but the two little dogs across from my room barked frequently and it was very difficult to sleep. The best for last: no hot water when I was getting ready for my morning event. When inquired with the desk what the issue was with the hot water, I was advised a sensor was malfunctioning and maintenance was called. When leaving, the outdoor propane tank was being filled. Ahhh, the sensor was most likely functioning just fine. Just needed propane to heat the water. When I asked the front desk if the issue was corrected, I was advised there should be hot water within minutes and thank you for asking. Will not return to this location.

Steven L, General Manager at Best Western Waldo Inn & Suites, responded to this review
I do apologize for the issues during your stay, the hair in the sink and shower is absolutely not ok and I will be speaking to the room attendant that cleaned your room. Our pet friendly rooms are all grouped together because of the fact that some animals travel better than others, I do apologize for the issue that the dogs caused. The hot water issue was caused by a malfunctioning damper control valve. I apologize and will speak to your booking source about getting your invoice adjusted. Our last propane delivery was on 12/31/2019 @ 1:52 and we are not due for a delivery for another 9 days when the tank will usually still be at 35% capacity, I will be reviewing footage from our cameras to find out exactly what was going on because I also do not have an invoice for a delivery today. I want to thank you for bringing these things to my attention and allowing me the opportunity to address these concerns.

"Expected Better from BW"

2
jolynn2018, Bartow, Florida 03/01/2020

Hotel has been renovated and is clean. Beds are comfortable. However, on the morning of checkout, there was no hot water at 6:15am. Called the front desk and was told they were full the night before as if this was a valid reason. Waited 30 minutes prior to taking a cold shower to be told at 7:55 (at checkout, no call back while in the room) that maintenance was on the scene and hot water would be up so. Would not recommend it as hot water is expected with a $115 room

Steven L, General Manager at Best Western Waldo Inn & Suites, responded to this review
I apologize for the hot water issue and more importantly for the way it was handled by the front desk staff. The issue with the hot water was a malfunctioning damper control valve. I am sorry that the front desk agent that you spoke to gave such a generic answer and then failed to communicate further, I am actually shocked by the answer that you were given. The employee will receive reprimanding and retraining because of this. I would like to again apologize for everything.

"Not the best, Best Western"

1
201kathyp, New York Mills, New York 29/12/2019

We have stayed at Best Western before, middle of the road average hotel chain but I don't recommend this one. I see positive reviews and I can see why but here is our experience. Long day of traveling and you just want to settle in, watch a little TV and go to sleep. That's all we needed. Turned down the bed and to my surprise was stains of bodily fluids on the sheets! Not a drop or two that could possible be missed, no no big stains. How does housekeeping miss that! I don't know! Yes they did come quite quickly with fresh sheets but the image remains with me. Yes they where apologetic, but it doesn't correct someone's carelessness.

"A hidden gem."

5
ral291, Ramsey, United Kingdom 24/11/2019

Sweet staff sweet hotel in a rural, quiet but fun place opposite a zany Flea market.Friendly staff a really good breakfast, located on the easy driving 301, not to be missed by all those interested in Antiques and collectables. Venues all around.

BestWesternWaldoInn, Hotel Manager at Best Western Waldo Inn & Suites, responded to this review
Dear Guest, Thank you so much for taking the time to tell us about your wonderful experience with us. We are so encouraged to do good always for our guests. My team is really appreciative of your generous compliments about our work, breakfast, location, and service. We are glad you enjoy to stay with us and we hope to see you again. Sincerely, Hotel Manager

"Terrible"

1
User 24/11/2019

The bed was broken and the toilet lid seat was falling off. Room was not terribly clean. This hotel needs some help.I have reached out too the manager twice with no response. We often stay at Best Western without issue. Definitely pass on this one..

BestWesternWaldoInn, Hotel Manager at Best Western Waldo Inn & Suites, responded to this review
Dear Dan, Thank you for taking the time to write a review about your recent stay with us at our hotel. We really appreciate your feedback and are very sorry for the condition of your guest room and our basic amenities out of order. We have addressed your comments with our maintenance team and continue to work towards improving our guest experience. We hope you will come to visit us in the future. Sincerely Hotel Manager

"Good Place to Stay on Trip South"

4
Brian H, Niagara-on-the-lake, Canada 08/11/2019

We usually stay at a Best Western on our trips to Florida and this was our first at Best Western Waldo and we were pleasantly surprised! Clean room, good breakfast and dog friendly all in one convenient spot.

BestWesternWaldoInn, Hotel Manager at Best Western Waldo Inn & Suites, responded to this review
Hello Brian, It is really nice to note that you liked the stay and services at our hotel during your recent visit Glad to see your positive observations which shall definitely make us run that extra mile. We look forward to welcoming you again soon!!! Best Regards, Hotel Manager.

"Great Hotel Short Distance to Gainesville"

5
User 06/10/2019

If you want to stay in a nice hotel which is also reasonably priced and within a short drive to Gainesville, FL this is it! The hotel is really nice and well kept. Looks very upscale and was very clean and includes breakfast! Would stay there again.

BestWesternWaldoInn, Hotel Manager at Best Western Waldo Inn & Suites, responded to this review
Dear Esteemed Guest, Our Best Western Waldo Inn & Suites always tries to offer the finest stay to every guest. Thanks for choosing us and it feels great that you liked the price and location very convenient. We are happy that the staff hospitality and breakfast matched your expectations. We look forward to welcoming you again soon. Sincerely, Hotel Manager.

"Best Western Waldo"

5
marybowser, Bradenton, Florida 05/10/2019

This is one of the cleanest & well maintained motel we have stayed at recently. It has been completely remodeled & is very nice. Staff is very helpful & friendly. Would highly recommend staying at this motel if you are in this area.

BestWesternWaldoInn, Hotel Manager at Best Western Waldo Inn & Suites, responded to this review
Hello Guest, Greetings from the Best Western Waldo Inn & Suites. We have noticed your feedback and thank you for the positive comments. Your reviews are important for us to improve our hospitality further. Customer satisfaction is important to us. Sincerely, Hotel Manager.

"Rip Off Rate"

1
User 29/09/2019

Booked for two nights, by Corporate to cover an event, which only required 1 night. Notified this facility at check in, WELL prior to the 24 hour cancellation policy. Instead of adjusting the bill, they claimed a college football game turned the price of one night into two.

Steven L, General Manager at Best Western Waldo Inn & Suites, responded to this review
I am sorry to hear that you were not satisfied with your stay. I will issue a refund to O'Reilly Auto Parts/Ozark Automotive in the interest of maintaining a positive business relationship. I have reviewed the modification detail on your reservation to check for any rate modifications (increasing prices after a reservation has been made is strictly against our policies and would result in disciplinary action against the employee who did so). The price was not modified by anyone and was the same as when the reservation was sent to us. I am not saying that the price was accurate or that you are wrong in any way, I am just letting you know that the pricing error was not the result of an attempt at gouging because of a simple reservation modification. I also apologize that the Front Desk Agent was not able to accurately and clearly explain the issue and make reparations right away, some of our staff is less experienced with certain issues. That does not take away from the fact that the Front Desk Agent should have called a supervisor and made sure that the issue was handled to your satisfaction. I hope that I have helped resolve the situation and that we can move forward in a positive manner. If you have any further questions feel free to contact me.

"Surprisingly Great Stay"

5
User 01/08/2019

This hotel is located on a baron stretch of highway next to a truck stop. But once you walk in the doors you feel like you are staying at a high-end hotel in your favorite city. The place is well decorated, clean and has good amenities.

BestWesternWaldoInn, Hotel Manager at Best Western Waldo Inn & Suites, responded to this review
Dear Guest, Greetings from the Best Western Waldo Inn & Suites It is really nice to note that you liked the stay and services at our hotel during your visit. Thanks for appreciating the room features and staff hospitality. It makes us proud to serve clients like you. We look forward to welcome you again soon!!! Best Regards, Hotel Manager.

"Glad we discovered it."

5
MICKEY O, Richmond, Virginia 29/07/2019

I had not planned ahead to stay here therefore I say we discovered this clean, roomy, quiet, confortable and friendly place to stay, plus they and a better than average breakfast avaliable for us. I would stay here again.

BestWesternWaldoInn, Hotel Manager at Best Western Waldo Inn & Suites, responded to this review
Dear Mickey, It is really nice to note that you liked the stay and services at our hotel during your recent visit Glad to see your positive observations which shall definitely make us run that extra mile. We look forward to welcoming you again soon!!! Best Regards, Hotel Manager.

"1 night stay"

5
Carylec, Venice, Florida 29/07/2019

This BW is a very clean and nice play to stay overnight. We were on our way back to Florida after a family reunion/vacation in Myrtle Beach and were pretty tired. We didn't know how long it would take us to get to a major highway when we saw this pleasant looking Best Western. We actually passed it up and turned around to see what it looked like inside. It was small compared to the larger hotels, but it was very clean and we were able to get the type room we were looking for. The internet was free and easily accessible and they served a very nice continental breakfast. They had an outdoor pool which we did not use, but that too, was also clean. It was a perfect overnight stay.

BestWesternWaldoInn, Hotel Manager at Best Western Waldo Inn & Suites, responded to this review
Dear Carylec, Greetings from the Best Western Waldo Inn & Suites. Thanks for your stay and the valuable review recommending our hotel. We will take your comments for further improvement. Glad to note that you liked the stay. It is our privilege to serve clients like you. Reviews from guests like you motivate us further. Please do visit us again, Sincerely, Hotel Manager.

"Convenient Location"

4
CameraMom5, Raleigh, North Carolina 29/07/2019

Staff were all friendly and professional. Convenient location to Camp Blanding in Starke (only 25 minutes away). Complimentary breakfast was quite nice and coffee was good. The only negative was we found urine under the toilet seat when we checked into the room. We did let the front desk know and they were very apologetic. The rest of the room was clean and the noise level from the guests next door was not too bad.

BestWesternWaldoInn, Hotel Manager at Best Western Waldo Inn & Suites, responded to this review
Dear Guest, Thanks for staying at the Best Western Waldo Inn & Suites during your recent visit to our area. We appreciate your review and the observations both positive as well as negative They are precious to us and we shall surely take them for improvement. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely, Hotel Manager.

"Best in the area"

4
User 05/07/2019

This is best hotel accommodation in the Waldo and surrounding area. The beds are always comfy. I'm in the area twice a month and this is my home away from home. They also have the best biscuits and gravy!!

Steven L, Manager at Best Western Waldo Inn & Suites, responded to this review
Thank you for taking the time to give us a review. We are glad that you enjoy staying at our hotel and we look forward to seeing you again.

"Good Service, Bad Walls!"

3
User 26/06/2019

The staff at this Best Western are amazingly friendly and helpful. The only downside is that the walls seem to be paper thin with NO soundproofing (I was awakened by the clock alarm in the next room along with comments by the resident). The rooms were clean. Breakfast was good for a hotel of this caliber. I would stay here again, but would wear ear plugs.

Steven L, Manager at Best Western Waldo Inn & Suites, responded to this review
Thank you for taking the time to review us. We are sorry that you were disturbed during your stay. We hope to see you again and provide you with a quieter stay.

"Best as usual"

5
User 26/05/2019

Never lets down. Clean, fresh smell all well mantained. Staff is the best, front desk at any time and breakfast lady just loves people!! What a lady. Pool is great, clean. More than a route hotel, very confy.

BestWesternWaldoInn, Hotel Manager at Best Western Waldo Inn & Suites, responded to this review
Dear Valued Guest, Greetings from the Best Western Waldo Inn & Suites. It is really nice to note that you liked the stay and services at our hotel during your visit. Thanks for appreciating the room features and staff hospitality. It makes us proud to serve clients like you. We look forward to welcoming you again soon!!! Best Regards, Hotel Manager

"Good value."

5
Jennifer E, Arlington 07/05/2019

Spotless room, nice bathroom, easy on/ off 301. Breakfast was the usual hotel fare but adequate for us. Beds and pillows were comfortable. Shower was great with instant hot water and dispensers for soap, shampoo, etc.

BestWesternWaldoInn, Hotel Manager at Best Western Waldo Inn & Suites, responded to this review
Dear Jennifer, Greetings from the Best Western Waldo Inn. It is really nice to note that you liked the stay and services at our hotel during your recent visit Glad to see your positive observations which shall definitely make us run that extra mile. We look forward to welcoming you again soon!!! Best Regards, Hotel Manager.

"Disappointed "

2
Chelieie, Daytona Beach, Florida 08/03/2019

My sister and I stayed here last month (February 2019) and we are here now. After reading so many positive reviews about the cleanliness we were really looking forward to our stay. Our room last month wasn't “disgusting” but there were stains on the wall (like someone opened a soda and it went everywhere) and on the bed skirt. There were lots of hairs in the bathroom on the floor and the inside of the toilet hadn't been cleaned in quite awhile. The breakfast was not bad and the main areas of the hotel seem to be clean. We have not checked out the fitness room etc. though. There was no one at the desk when we checked out so we weren't even able to tell anyone about the cleanliness of our room. Fast forward to this time: For the most part the room itself seems ok but the bathroom is another story. There was hair and what we are guessing was blood on the outside of the toilet seat. The inside of the seat had definitely not been cleaned and when I went to get some body wash from the shower to clean it myself...there was just a tiny dot left. Not to mention the shower hasn't had a good scrub in awhile. It's disappointing because this could be a really nice place to stay if it were cleaned properly. My suggestion would be to bring some disinfectant wipes with you if you stay. Hopefully they actually clean the sheets!

BestWesternWaldoInn, Hotel Manager at Best Western Waldo Inn & Suites, responded to this review
Hello Cheliele, Thank you for the stay at the Best Western Waldo Inn & Suites. Kindly accept my sincere apologies for the inconvenience caused to you howsoever during your visit. I am extremely disappointed that you had an unfavorable experience this time. The issue is really important to us and the incidence is being verified. This is not a regular feature of our hotel and we request your understanding and continued patronage. Sincerely, Hotel Manager.

"Average."

3
OhioOrienteer, CuyFls, Ohio 28/02/2019

Clean with good bed and shower. Breakfast was average, but no bananas or skim milk available. I tried to use the treadmill, but its belt was loose and dangerous to use. I informed the desk, but it was still plugged in the next morning. I informed the new person at the desk before leaving.

BestWesternWaldoInn, Hotel Manager at Best Western Waldo Inn & Suites, responded to this review
Hello Guest, Greetings from the Best Western Waldo Inn. Thanks for the mixed feedback with the positives as well as otherwise. We are continuously improving and will definitely work on your observations. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.

"Great Hotel"

4
Climber42242973088, Mooresville, North Carolina 30/01/2019

We were pleasantly surprised, decor, cleanliness. Over all a great hotel, we will stay there again in the future. Staff was friendly and very helpful. Free breakfast, free HBO. Hotel was renovated in 2016 still looks brand new.

BestWesternWaldoInn, Hotel Manager at Best Western Waldo Inn & Suites, responded to this review
Dear Guest, Greetings from the Best Western Waldo Inn. We are really glad to hear that you have enjoyed your time with us so much. As we emphasize on personal service and individual guest approach, we are happy to see you highlighting your good stay as well as our team as well. We will continue to offer the best service to our guests always. Thank you and hope to be able to welcome you back soon! Warm Regards, Hotel Manager.

"Excellent choice in the area!"

4
markrS6796MB, Cocoa Beach, Florida 27/01/2019

Convenient, efficient, rapid check in and out, good value. Why waste all of those characters required for a review, when the above phrase efficiently and effectively describes the positive reasons to use this hotel when in the area....

BestWesternWaldoInn, Hotel Manager at Best Western Waldo Inn & Suites, responded to this review
Dear Valued Guest, Thanks for staying at the Best Western Waldo Inn & Suites and the great review. Glad to note that you liked the location and hospitality of our hotel staff. It is a pleasure to serve guests like you and your comments shall encourage us to better our hospitality. Happy to hear that you will visit us again. Regards, Hotel Manager.

"Room smelled bad and clerk was less tha caring"

2
User 26/11/2018

The room smelled awful, like mildew and possibly a smoker had been there. Went to front desk clerk and she said she would spray Lysol and run the a/c, it was 52 degrees outside !!! The a/c stopped running so the smell would not go away. The hotel had no more than 15 guests, but she insisted she would not give us another room, regardless of odors or not. At the late time of night we had no choice, but we promised never to stay at the Waldo Best Western ever again. It was poor service and poor room conditions.

BestWesternWaldoInn, Hotel Manager at Best Western Waldo Inn & Suites, responded to this review
Dear Guest, Thank you for your stay at the Best Western Waldo Inn. We are disappointed to note that your overall experience of the stay was unsatisfactory. Non-availability of your chosen room, careless behavior of the receptionist, and the smell issue -everything is something which is not a regular feature of our hotel. We will definitely verify the reality and take actions to prevent such happenings in future. Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us in a better way. Sincerely, Hotel Manager.

"Thanksgiving Stay"

1
NorthStar139663, Miami Beach, Florida 22/11/2018

Stayed here over the thanksgiving holiday while visiting family nearby. The check in process was ok. The problem began once they assigned us the room. Once we walked in it smelled awful. An unusual musty smell. I went back to the front desk at which point the young lady brought out a spray bottle and followed us to the room. She proceeded to spray the air conditioner and corners of the room. The problem with that was the AC wasn't turning on. After messing around with the unit it finally clicked on. I asked to be switched rooms and was given some sort of explanation as to why she couldn't do it that made no sense. The hotel was NOT sold out. It was late and I was tired so I gave into staying in the room. Upon my return on day 2 I found the room the same way we left it. Housekeeping never came by to make the beds and/or refresh the towels. Once again. I reported this to the front desk and all I could get was an apology. I'm very disappointed with my stay at this hotel. Between the awful smell, the ac not working properly and my room never being serviced I feel I should be given a refund simply out of courtesy for the lack of good and proper customer service. I would NOT recommend this hotel to anyone.

BestWesternWaldoInn, Hotel Manager. at Best Western Waldo Inn & Suites, responded to this review
Hello Guest, Thank you for taking the time to tell us about your experience. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured proper measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, Hotel Manager.

"Best Western Waldo Fl"

5
Olga P, Coral Springs 13/11/2018

I have stayed at this hotel for many years. Formally Sleep INN. I have always found my room great. The bed (king) is super for good night sleep after traveling. The breakfast is super (hot) and plenty. They even have to go Breaksfast. The hotel is very clean and recently remodeled. Great place to stay for U of F football game weekends. Parking is ample (free). The staff is very professional and helpful.Pet friendly hotel (for extra fee). Non smoking hotel. Would recommend.

BestWesternWaldoInn, Hotel Manager at Best Western Waldo Inn & Suites, responded to this review
Hello Esteemed Guest, It is amazing to get such a feedback from a guest like you about the Best Western Waldo Inn. It is a testimonial to the entire hotel staff that they are doing their best. We shall run that extra mile to see that your next stay goes still better. Looking forward, Regards, Hotel Manager.

"Using Website number to reserve room BEWARE!!!!!!!!!!!!"

1
User 27/10/2018

They don't tell you but the website listed on google brings you to a third party biller. I found this out the hard way. Traveling 491.6 miles from N.C. to Waldo.....i was weary at 9:00 pm and couldn't wait to get some sleep. I made reservations that early morning calling the 1800 number listed on the website. They took my money and confirmed that it was pet friendly and would accommodate my two small dogs under 30 lbs and my cat. I get there and after quite a wait (because the nice lady and her elderly mother in front of me also had issues with their reservation after calling the 1800# on the website), I was told that my reservation was no good. Kelly the manager asked "did you call the website number?" I said yes, she said "Im sorry but I cannot take your reservation because #1) we only have a two pet policy (animals under 30lbs) #2) we only have 4 pet rooms in the whole hotel and they are fully booked, #3) if I was willing to pay an extra $200.00 she could fit me into a non pet room on the second floor!!!! the extra $200.00 was clean up fee for pets....Look I get some people are allergic but this is ridiculous!!! You guys have my money, its 9:00 at night, I've driven almost 500 miles Im tired how can you make this right? There was nothing on Kellys end but "sorry". Additionally I called the 1800 number on their website and got Mario who basically (on speaker phone), told me it was not his problem that the hotel would not honor the reservation and that he would "try" to get a refund through his "team", to which Kelly pipped in quite angrily telling this man on the other end of the phone that she was the manager and they need to take responsibility for their error and that she was not going to tolerate being thrown under the bus. Look guys I don't care who is responsible quibble about that later....can I get room? Nope didnt happen.... only got sorry. We drove another 45 min to and hour down I 75 to exit 350....where we found the Residence INN which happily accommodated all of my 3 pets. Residence Inn employees were professional, the hotel was SPOTLESS!! Go there weary travelers....don't bother with the unprofessionalism and quibblings of Best Western Waldo Inn and Suites

BestWesternWaldoInn, Hotel Manager at Best Western Waldo Inn & Suites, responded to this review
Dear Guest, Greetings from the Best Western Waldo Inn. This is with reference to your feedback on trip advisor regarding your experience. Kindly accept my sincere apologies for the inconvenience caused to you during your visit. I am extremely disappointed that you had an unfavorable experience. Please be assured that I have taken this up very strongly and the concerned service staff has been counseled and warned to ensure that such an incident is not repeated in the future. In particular, I have made a note of your concerns regarding the issues you had and such customer feedback from valued guests as yourself will be monitored from my office. Though it is our endeavor to provide the highest levels of product and service to our discerning guests, we seem to have fallen short in this instance and I sincerely regret the inconvenience caused to you. Please do let me know when you plan to visit our hotel so that we can ensure your next experience is very special. Sincerely, Hotel Manager.

"Staff and building, breakfast wonderful."

4
susankelly51, Sebastian, Florida 07/08/2018

Only down fall neighbor's TV on until 4:30 loud .I'll will request non joining rooms next time. Staff friendly and informative, room clean, comfortable, except for neighbors TV, breakfast in am good, will come back again.

BestWesternWaldoInn, Hotel Manager at Best Western Waldo Inn & Suites, responded to this review
Dear Guest, Thanks for staying at the Best Western Waldo Inn & Suites during your recent visit to our area. We appreciate your review and the observations both positive as well as negative They are precious to us and we shall surely take them for improvement. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely, Hotel Manager.

"Yellow Wash Cloths and The Hot Water Heater"

2
veeslifeevents, West Palm Beach, Florida 02/07/2018

My Fiancé and I stayed here overnight this past weekend and at first the place was nice but.... the day that we checked out my fiancé was in the shower and noticed that the White Wash Cloths turned yellow. I went to the front desk and the lady at the desk said that the Hot Water Heater had burst and now it was now being fixed and it takes a while for the water to come back up and yes the water would be yellow and change the color of the towels yellow but we would not be charged.... I asked her why had they not told us that the water heater was broken and not to use the water ( my fiancé took a shower in that water before he noticed the towel) and she said “I thought that everyone was contacted” and that she was sorry.... I then went to the car with some of our things and when my fiancé went to the desk to check out he asked her about the “Water” and she said that someone did let us know. He told her that no one told us, not even housekeeping who had knocked on the door earlier.. I had been back and forth in the lobby a few times gathering breakfeast and Not Once did she say anything to me or any other guests that were getting breakfeast about the “Hot Water Heater”. That was rusty Water coming out of those pipes.... I would not recommend that Best Western. Apparently, the staff didn't care that “guests” were bathing in “rusty Water”. However, I have pictures! Allen/Sims

BestWesternWaldoInn, Hotel Manager at Best Western Waldo Inn & Suites, responded to this review
Dear Valued Guest, This is from the Best Western Waldo Inn & Suites. We are very much concerned with your feedback. Our apologies for the very bad experience as you have mentioned, howsoever it might have happened. The room maintenance team is investigating your comments to get the facts and initiating actions. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager.

"Hidden Gem"

5
roberttV3130LY, Moyock, United States 14/05/2018

Everything from check in to check out was great. Very clean and comfortable room, good breakfast and a great staff. The pool seemed to be clean and well maintained. They always had fresh hot coffee available in the lobby. The staff was always willing to answer questions and give directions to various places. I will not hesitate to stay there on my next trip to Florida.

BestWesternWaldoInn, Hotel Manager at Best Western Waldo Inn & Suites, responded to this review
Dear Guest, Thank you for taking time to offer positive comments about our Florida hotel. I'm glad you like our great rooms, breakfast, staff, amenities and more. It's a true pleasure to serve you, and we look forward to providing total satisfaction to you again in the future. When you need us, we'll be here for you. Sincerely, Hotel Manager

"Horrible staff, and poor management"

1
WilliamK99, Vilseck, Germany 03/04/2018

I checked in late Friday night, and made reservations with room type as ("Pet friendly, king size bed, etc) emphasis on Pet friendly. I checked in with my pets and I was told, you never reserved a pet friendly room, sorry have a nice day. I argued and they ended up calling a manager who allowed us to stay with our pets, after me waiting for 30 mins for an answer. Even then, the staff acted like they were doing us a favor claiming we never reserved a pet friendly room. Saturday we stepped out for lunch and the maid vacuumed outside our door causing our dogs to bark, no biggie, but I got a call saying my dog was out of control and we had to come back, 5 mins later we came back to see maid vacuuming other side of hall so we stood outside our door quietly for 15 mins, not a peep from my dogs. I went downstairs and they lied saying our dogs have been barking for last 30 mins and we are not allowed to leave our room for any reasons as our dogs are out of control... (Small dogs too, sure they were out of control.....especially since we stayed next to our door to verify if they were barking or not). I then asked to check out immediately and not be charged for second day, and they argued, saying I prepaid and there was nothing they could do, I fought back and they "claimed" they were issuing me a refund for final day, but yet again lied, as I havent seen a refund yet. Stay far away, especially if you have pets...

BestWesternHotels, Corporate at Best Western Waldo Inn & Suites, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Nice Hotel"

4
498hermane, Palatka, United States 22/03/2018

Looks like its been newly remodeled, very relaxing and comfy!! Person behind the desk was very friendly. Right next to a gas station so easy to get some snacks for the hotel room. If you looking for some cocktails tho you have to drive about 12 miles.

BestWesternWaldoInn, Hotel Manager at Best Western Waldo Inn & Suites, responded to this review
Dear Guest, We are glad to read that you had a great stay with us and appreciate your compliments on the convenient location and the warm hospitality rendered by our staff. It was certainly our pleasure to have served you during your stay and we hope to welcome you back for yet another memorable experience. Sincerely, Hotel Manager

"Weekend trip"

4
bxblueyes, Boca Raton, Florida 20/03/2018

A little pricey but clean, quiet and close to Gainesville Raceway. The front desk staff were very helpful and friendly. Breakfast was very nice. Good selection from waffles to pancakes to sausage and eggs. Coffee available in the lobby 24 hours

BestWesternWaldoInn, Hotel Manager at Best Western Waldo Inn & Suites, responded to this review
Dear Guest, Thank you very much for taking the time to leave us a review about your stay in Best Western Waldo Inn & Suites. We are delighted that you liked the breakfast, our staff and our clean rooms. We hope to welcome you again very soon in our hotel. Sincerely, Hotel Manager

"This was NOT excellent! This property was priced way to high! The mattres was awful. Drive past this Best Westen!"

2
linlepard, Bellevue, Ohio 14/03/2018

We were happy to see the Best Western sign after a long day of travel. The check-in was cool when I asked if there was a better rate for the room. This location is higher priced than any Best Western we have ever stayed at. The mattress was awful.

BestWesternWaldoInn, Hotel Manager at Best Western Waldo Inn & Suites, responded to this review
Hello Guest, Greetings from the Best Western Waldo Inn.. We are very much concerned with your feedback. Our apologies for the bad experience. Our endeavor is to offer a nice stay to all our guests but missed out this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager.

"great place to overnight"

5
PenguinsSteelers, Mount Dora, Florida 12/02/2018

Stayed there overnight because I had my dog with us. Extremely clean and well anointed. Front desk ladies were very night and a reasonable breakfast to start the next day. Not huge rooms. Very habitable. would have been better if there were two casual chairs. don't pass this one up!

BestWesternWaldoInn, Webmaster at Best Western Waldo Inn & Suites, responded to this review
Dear Guest, Thank you for your review. We have passed these amazing comments onto our management team who love to hear positive feedback from guests. We are glad that you enjoyed our clean, well appointed room. We can't wait to see you again. Thank you for your review! Sincerely Hotel Manager

"Really good but not perfect"

4
Doug B, Albany, Georgia 31/01/2018

I stayed here for 4 nights while in the area for business. I worked overnights and slept during the day. The good: - A very modern hotel with updated amenities. -Containers in the shower that had body soap, shampoo and conditioner readily available. -Literally right across the parking lot there is a pilot travel center with a Dunkin Donuts in it. What convenience to get the best coffee around just a 20 second walk away. -Breakfast was plentiful and tasty. The bad: -Staff was ok friendly but could have been a lot friendlier. -As mentioned above I was sleeping during the day and had the Do Not Disturb sign on my door. On morning housekeeping tried to enter my room and the only thing that stopped them was that I had the locking latch engaged. When I called downstairs not even two minutes later, I was told that someone had said they were going out for a bit and wanted there room cleaned while they were gone and gave them my room number. Seems suspicious to me that not even two minutes after they tried to walk into my room that the manager already the information at hand when I called downstairs. Needless to say I wasn't pleased at having been woken up by someone trying to enter my room. The ugly: -While I admit I was sleeping during the day and didn't get to explore, there doesn't really appear to be much in Waldo. -Kids running up and down the hallway and what sounded like a fistfight going on during he day while I was trying to sleep. All in all it was a good stay and I'd stay there again if I'm ever in the area again.

BestWesternWaldoInn, Guest Relations Manager at Best Western Waldo Inn & Suites, responded to this review
Dear Valued Guest, Thanks for your stay at the Best Western Waldo Inn and the feedback. We appreciate your review for specifying the pros and cons about the hotel. This will help us to improve in a better way. We shall take care of your observations and shall definitely give you a nice stay next time. Steps shall be taken to improve the check in also. Please do visit us again. Sincerely, Hotel Manager.

"Last minute stay"

4
jamespI5359SG, Zephyrhills, Florida 09/01/2018

Needed a pet free room due to allergies. Another BW ~ 12 miles away recommended Waldo for my needs. Room was very clean must have been renovated fairly recently. This is not a five star hotel but neither is the price. I would consider hotel upper mid range and a good value.

BestWesternWaldoInn, Webmaster at Best Western Waldo Inn & Suites, responded to this review
Dear Guest, Thanks for writing the great feedback from your recent stay. We are delighted to hear that you had an amazing time at our valued hotel. We look forward in welcoming you back soon! Sincerely Hotel Manager

"Best Western Waldo FL"

5
Olga P, Coral Springs 26/12/2017

Excellent hotel. Breakfast well stocked with hot foods. Staff very professional and friendly. Rooms are newly upgraded with refrigerator and microwave. Exercise room also. Very clean. Parking easy and free. Good bargain if on your way to Gainesville for games. Computer in lobby with printer always available. WI FI available but in don't bring a laptop. TV flat screen and new. Hotel is spotless! Very nice staff- greet you warmly.

Steven L, Manager at Best Western Waldo Inn & Suites, responded to this review
Thank you for your review. We are pleased that you enjoyed your stay and we hope to see you again.

"Nice room in quiet area."

4
457briank, Pinson, Alabama 20/11/2017

We were trying to find a nice, clean stay after a UF football game. Our original room in Gainesville was overrun with small cockroaches so we bolted. Found this very nice, quiet room with very friendly folks in Waldo, FL. Thank you for the late check in and great service!

Steven L, Manager at Best Western Waldo Inn & Suites, responded to this review
Thank you for your review. We are pleased that you enjoyed your stay and we hope to see you again.

"Short but Fantastic"

5
X6245OXmarial, Lumberton, United States 16/11/2017

Rooms are very clean. Loved the product dispensers in the shower (nice quality too). Loads of towels. Had a great nights rest. Very quiet. The king bed was very comfortable. Great location. Plenty of parking. Gas station next door so you could get back on the road fast.

Steven L, Manager at Best Western Waldo Inn & Suites, responded to this review
Thank you for your review. We appreciate your feedback. We hope to see you again soon.

"Weddng"

4
David H, Gainesville 15/11/2017

Family really enjoyed the hotel and close drive to the wedding. Nice, comfortable hotel. Multiple family members stayed there for a couple of nights and everyone had great things to say. Hotels in the area.

Steven L, Manager at Best Western Waldo Inn & Suites, responded to this review
Thank you for your review. We appreciate your feedback. We hope to see you again soon

"So unexpected"

5
lolobird, Keys 15/11/2017

This is a gem of a motel, beautifully decorated, spotless, everything in perfect condition. Not what we expect in a little town which is really just a place to buy gas. These owners are doing a tremendous job, and the staff is great!

Steven L, Manager at Best Western Waldo Inn & Suites, responded to this review
Thank you for your review. We appreciate your feedback. We hope to see you again soon

"Very Nice Hotel"

5
Timothy D. R, Jacksonville, Florida 01/11/2017

Excellent Best Western in Waldo - Friendly staff nice room quiet. Stayed here after UF Football game. We had stayed here when it was another chain hotel and had a much better experience this time. The bed was comfortable and the bathroom was very clean and the shower was excellent. Room was nice and large and clean.

Steven L, Manager at Best Western Waldo Inn & Suites, responded to this review
Thank you for your review. We are pleased that you enjoyed your stay and we hope to see you again.

"Great Staff Great Hotel"

5
Holly K, Hershey, Pennsylvania 29/10/2017

We were traveling and found this gem of a hotel. The staff is very friendly and kind and went out of their way to correct a minor issue we had in our room. The rooms were very clean, beds were very comfortable. We will stay here again in the future when we visit the area.

Steven L, Manager at Best Western Waldo Inn & Suites, responded to this review
Thank you for your review. We are pleased that you enjoyed your stay and we hope to see you again for all of your future travels.

"Clean motel, well maintained, friendly staff"

5
User 25/10/2017

We stayed here for 1 night. The motel is well maintained and very clean. Staff was very friendly. Breakfast was good. Room was very clean and all was in good working order. Furnishings looked practically new. Highly recommend based on our experience.

Steven L, Manager at Best Western Waldo Inn & Suites, responded to this review
Thank you for your review. We are pleased that you enjoyed your stay and hope to see you again for any future travels you may have.

"Great stay!!!"

5
hectorleer, Miami, United States 24/10/2017

Best Western has provided great service I have come to rely on anywhere I see their name. I know each location is independently owned... but the quality of the experience is usually pretty much the grate same service

Steven L, Manager at Best Western Waldo Inn & Suites, responded to this review
Thank you for your review. We are pleased that you were happy with your service. We hope to see you again for any future travels.

"MD"

5
User 16/10/2017

clean , comfort and easy check in and check out,availbale staff , parking clean and available anytime ,staff are very nice and gentle,very helpfull, staff try to help in many ways i will recommend this hotel to every one I know

Steven L, Manager at Best Western Waldo Inn & Suites, responded to this review
Thank you for your review. We are pleased that you have enjoyed your stay with us and we hope to see you again.

"Excellent Service"

5
Erjackevie, Jacksonville, Florida 13/09/2017

A nice clean room for a great price. The staff is excellent and makes you feel like royalty. It's next to a truck stop but you're treated like you're on 5th Avenue. It doesn't have a lot of places to eat close to it but the staff is WONDERFUL.

Steven L, Manager at Best Western Waldo Inn & Suites, responded to this review
Thank you for your review. We strive hard to ensure our guests receive quality service and have a wonderful experience. Thank you again and we hope to see you again.

"Hurricane Irma"

4
deuce2001, Fort Lauderdale, Florida 12/09/2017

We stayed in this hotel, myself, wife, 2 children and dog. The staff was really accommodating and helpful considering the circumstances. We booked a 2nd night and decided to leave and waived the penalty. Really kind people and a nice 3 star hotel in waldo. If i return I'd definitely stay again... Thanks

Steven L, Manager at Best Western Waldo Inn & Suites, responded to this review
Thank you for your review. We are pleased you enjoyed your stay during a very hectic and traumatic time. We hope to see you again in the future.

"Amazing hotel and wonderful staff"

5
User 12/09/2017

We almost ran out of gas and we pulled into this hotel when we seen it had power. One of the hotel staff Lee told the owner we were outside and going to sleep in their our car. We thought they had no rooms. The owner got a room ready for us and we had a very clean nice place to stay. Comfy beds, big bathroom, just all around great The power did go out later that night, but the owner and staff used the generator they had so everyone good have breakfast, coffee, tea, water and snacks. That night as well he made dinner for everyone even though there was no power. No words for how grateful my mom and I are for a safe place to stay and food to eat during the hurricane.

"Best Western in Waldo Florida"

5
Olga P, Coral Springs 06/09/2017

Great stop over from Jacksonville to Gainesville. Easy to get to the U of F games and price is better. The staff is very gracious and accommodating. Breakfast is hot and a variety of offerings. More than most hotels. Rooms are completely renovated and modern. Parking in plentiful- no charge. Computer and printer in the lobby for free and easy access. There is an exercise area and very clean pool. Small hotel with great service! Housekeeper always asks if I need anything else? Big screen TV in lobby and smaller one in breaksfast area. WIFI available at no charge. Air conditioners are great and so are black out curtains. Beds very comfortable. Linens soft. Lots of pillows in king size bed. Bathrooms spotless.

BestWesternWaldoInn, Webmaster at Best Western Waldo Inn & Suites, responded to this review
Dear Guest, I'm so pleased you enjoyed your stay. I'm very pleased we were able to make your stay especially pleasant with our great service and that you would recommend our hotel to others. We look forward to serving you again soon. Nothing is more important to us than providing the best possible guest experience to every guest. Sincerely, Hotel Manager

"Beautiful, clean rooms!"

5
O1573DJlisaa, Tarpon Springs, Florida 04/09/2017

If you are faced with choosing between the Waldo best Western and the Starke best western, this one is hands-down the winner! Super clean, updated decor and friendly staff. I was extremely surprised and pleased with my stay. I would recommend this hotel to anyone staying in the area.

Steven L, Manager at Best Western Waldo Inn & Suites, responded to this review
Thank you for your review. We try very hard to ensure our guests are satisfied with their stay. Thank you for staying with us and we hope to see you again.

"Beautiful hotel in not so ideal location!"

4
Keishahoffman, Fayetteville, North Carolina 24/08/2017

Beautiful hotel in not so ideal location! Arrived at this hotel late and it was located next to a gas station and truck stop. The hotel was beautiful on the inside and out. The only issue I had was that the coffee was really weak and the sofa bed had no bedding in the room at check in. I called the front desk to ask for some bedding to be brought up and was told that I had to come down to pick it up myself!

BestWesternWaldoInn, Webmaster at Best Western Waldo Inn & Suites, responded to this review
Dear Guest, Thanks for staying at the Best Western Waldo Inn during your recent visit to our area. We appreciate your review and the observations both positive as well as negative They are precious to us and we shall surely take them for improvement. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely, Hotel Manager.

"Waldo"

5
Albert C, Columbia, South Carolina 08/08/2017

Best thing about this Best Western was it had two queen beds instead of 2 doubles. When traveling with grandkids that makes a huge difference. The building was in excellent condition. The breakfast area was large enough and very clean.

Steven L, Manager at Best Western Waldo Inn & Suites, responded to this review
Thank you for your review. We strive very hard to accommodate the needs of our guests and ensure that they have a pleasant stay. Thank you for staying with us and we hope to see you again.

"Great alternative to I-75 hotels"

4
Top-Picks, Toronto, Canada 07/08/2017

Although somewhat out of the way, this Best Western is worth the trip because of the better rates and (what appear to be recent) renovations. The breakfast and breakfast room are also worthy of special mention.

Steven L, Manager at Best Western Waldo Inn & Suites, responded to this review
Thank you for your review. We strive very hard to meet the expectations of our guests. Thank you for staying with us and we hope to see you again.

"Accessibility Rooms...Not Here!"

2
josephrA757SR, Waldo, United States 04/08/2017

Reserved an accessible room, in advance,(as I am Handicap) got to desk and Young Lady at desk was extremely disgruntled, not a happy person at all greeted us with a sour face and bad attitude! i tried to cheer her up with some light humor but was snappy responded with "we do not have a accessible room available for you" after a long day of sweating at work just wanted to take a shower, and now could not, as we were leaving desk with a normal room the manager came out and said he may have a room for us, we went to room and minuets later manager came in and moved us to what he called an accessible room, the wall over tub I could not get in and the handicap seat would not fit in shower/tub ,not sure why it was there, ?? so I still could not take a shower, very disappointed!! I will say this the Manager did try, for that I give him credit with us staying, otherwise we would have left!! and I will add the beds were the worst beds I have ever slept on, destroyed my back, not a good experience at all, will not recommend this hotel to anyone

Steven L, Manager at Best Western Waldo Inn & Suites, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I do apologize for the way in which you were greeted and the employee's lack of understanding that one room type is not just as good as any other. I would like for you to know that these issues are being addressed with the employee. That is not our standard for customer care. I must also apologize personally for not fully understanding your needs and making sure that they were met. The hotel unfortunately does not have a room that has two queen beds and a stand-up/wheelchair accessible shower. we have rooms with one king bed that have stand-up showers, one room with one king bed and a pull out couch with a wheelchair accessible shower and the room with two queen beds and the tub with the shower chair and extra grab bars. If I would have fully understood what you were needing I would have at the very least made one of the rooms with a stand up/wheelchair accessible up shower available to you for your bathing needs, again I do apologize. The comfort of the beds I also apologize for, I can assure you that the beds are all less than one year old and are name brand Serta mattresses. If you experience any bed discomfort at a hotel in the future, please do not hesitate to call the front desk and let them know. There are things that can be done such as adding an extra mattress pad to help with individual comfort. Guest comfort is what every hotel employee is there for. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"New, nice, clean and helpful staff"

5
180kristaw, Clearwater, FL, United States 30/07/2017

Super nice, new hotel. Helpful staff (I left something by accident and they called me within an hour of me leaving to tell me, and held it for me for 2 days until I was going back thru to pick it up).

BestWesternWaldoInn, Webmaster at Best Western Waldo Inn & Suites, responded to this review
Dear Guest, Greetings from the Best western Waldo Inn & Suites. Thanks for staying with us and appreciating the front desk staff. Glad to note that finding the rooms comfortable. Please do visit us again. Sincerely, Hotel Manager.

"Jewel on 301"

5
N1676TKlesleyb, United States 29/07/2017

Pros: Beautiful decor; comfortable bed; lots of USB charging ports for electronics; excellent customer service; bang for your $; gym room; free breakfast; close to Gainesville, FL (Go Gators!) Cons: Coffee available all day but it was never hot in the evening. Pillows are too thick.

BestWesternWaldoInn, Webmaster at Best Western Waldo Inn & Suites, responded to this review
Dear Guest, Thanks for staying at the Best Western Waldo Inn during your recent visit to our area. We appreciate your review and the observations both positive as well as negative. They are precious to us and we shall surely take them for improvement. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely, Hotel Manager.

"every nice place everyone helpful"

5
User 23/07/2017

everything was clean helpful you can have your pet there in the room- NO SMOKING I love that. things to do close by and eating close by they ref and microwave in every room. the breakfast is great eggs waffles-

BestWesternWaldoInn, Webmaster at Best Western Waldo Inn & Suites, responded to this review
Dear Guest, I'm glad you had such a nice experience with us, and I sincerely thank you for your positive comments. We enjoy providing a great experience for all kinds of travelers, and I'm very pleased that you enjoyed being with us at our hotel. We'll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you. Sincerely, Hotel Manager

"Best hotel in the area"

5
csn4u, Jacksonville, Florida 23/07/2017

Heading to the FIRM. No other hotel came close too appearance, cleanliness and the employees were phenomenal help. Rebecca at the front desk is a great wealth of area information. I am adding this to be 200 characters

BestWesternWaldoInn, Webmaster at Best Western Waldo Inn & Suites, responded to this review
Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we'll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel Manager

"Overnight stay"

5
jensgar71, Brodheadsville, Pennsylvania 10/07/2017

Stopped for an overnight stay here on our way to a cruise port in Tampa. Rooms were very clean and comfortable. Breakfast was good. Pool was small but we were the only people using it so it was great! Nice that rooms could accommodate 5 people. Would definately recommend.

Steven L, Manager at Best Western Waldo Inn & Suites, responded to this review
Thank you for your review. We strive to ensure that our guests are pleased with their stay. We hope to see you again in the future.

"Surpisingly Good"

5
andrewaV2901LV, Raleigh, United States 19/06/2017

what appears to be an off of the beaten path town is this wonderful hotel..very clean, secure, nicely decorated with a nice, friendly staff, comfortable rooms and a very nice breakfast. We have stayed here several times and it has been consistantly great

Steven L, Manager at Best Western Waldo Inn & Suites, responded to this review
Thank you for your review. We try very hard to meet the expectations of all of our guests. We are happy that you were pleased with our service and we hope to see you again in your future travels. Thank you for staying with us.

"Great stay"

5
Quin2005, Miami 18/06/2017

Loved the experience of my stay. The area itself is very desolated and there is nothing to do but the hotel itself was great. We enjoyed their pool and the room was very spacious. The beds were comfortable.

Steven L, Manager at Best Western Waldo Inn & Suites, responded to this review
Thank you for your review. We are very pleased that you are happy with your stay and we hope to see you again in the future. Thanks, Kelley

"Great Option in the Waldo/Baldwin Area"

5
User 05/06/2017

Clean, new, and surprisingly nice property. The staff was very pleasant and professional, and the rooms are nicely appointed. They have a great, hot breakfast in the morning with lots of choices and good coffee! Overall, a very pleasant stay. I have family nearby, so I know the area well, and I was not expecting to find something this nice. Highly recommended.

"Excellent hotel"

5
Olga P, Coral Springs 04/06/2017

I have stayed at this hotel every three months for the past few years. Recently became a Best Western with total remodeling. Very convenient to Gainesville and Alachua. Pleasant and professional staff. Very clean. Use the business center computer all the time. Nice they have a printer also. Parking is on the premises no charge. In between Jacksonville and Gainesville. Breaksfast is very nice- hot breaksfast. Coffee available 24 hrs a day in the lobby. All rooms have refrigerator and microwave plus coffee machine. Dunkin Donuts and gas station right next door.

"Excellent Stay, Great Breakfast"

5
MaconTravel, Macon, Georgia, Usa 29/05/2017

Clean, nicely redone hotel. Our room was fantastic. The employees were wonderful. The breakfast was far above average for this price point with hot eggs and sausage in addition to the usuals. I needed assistance at 430am with a personal issue and the employee on duty was exceptionally helpful and professional. I would definitely stay here again and we have decided that we will do so next year! If every Best Western was this good, they would be set!

"Long ride from the Keys to Jersey"

5
User 16/05/2017

Found this Motel last minute in what was the middle of we had no clue. They were redoing some of the motel. We were in a new room. VERY beautifully done. We were really impressed with the decor and the handicap accessibility. Very friendly people.

Steven L, Manager at Best Western Waldo Inn & Suites, responded to this review
Thank you for taking the time to review us. We are glad that you enjoyed your stay with us and hope to see you again soon.

"Broken USB ports"

2
User 15/05/2017

The front desk staff and kitchen staff here are great! Always helpful and kind. Unfortunately, on this trip we used the USB ports in the room to charge our devices. Within minutes my daughters IPhone was fried as well as my Apple Watch charger and her charger. We spoke to front desk and were told that there had been a problem with the USB ports, but they thought it was fixed. The onsite manager was called on the phone and he refused to speak to me. He passed the buck and said to let another manager handle. I was told she would call me. Of course she never called me. This one stay cost us an extra $800+. Very frustrating! Had they let us know there had been a problem, we would have avoided using the ports.

"Best Customer Service you can get"

5
Erjackevie, Jacksonville, Florida 10/05/2017

This BW is clean, well lit and the customer service is like no other. The staff is friendly and will go out of their way to make sure you are taken care of. I've stayed at many hotels in my travel and this one was for work and they were absolutely FABULOUS.

"Wedding"

5
Joseph S, Tallahassee, United States 08/05/2017

This was my first time staying at this hotel. I found out while I was there that the hotel is about 6 months old. Its located next door to the Pilot Gas Station. Dunkin Donuts is their as well. As far as food choices, you would have to drive up to Starke to get something or down to Gainesville. The staff did say that they are going to be building more food choices there in the coming months. They are also hoping to possibly get pizza places to deliver there too. Besides that, I enjoyed my stay and would stay here again!

"Best place to stay in the Gainesville area!"

5
Lauren N, Shalimar, Florida 09/04/2017

Staff was very accommodating and friendly. I was at ease because we were able to have our pets in our room. Breakfast was served fresh every morning and very tasty. Coffee was accessible 24/7. I would recommend this location to anyone who needs to be in the Gainesville area (straight down the road 10 miles) and who loves to have their pets with them.

"Special Treat after a long Journey"

5
Paddler14, Carling Township RR 1 Nobel ON CA 09/04/2017

Contemporary and fresh renovation. We had driven from Jonesville NC and tried to stay in Starke but the BW there was full. I showed the clerk my BW card and she called ahead to Waldo to reserve a room for us When we arrived the clerk up-graded us to a suite. It was a thoughtful thing to do and we very much appreciated it. The suite had upscale finishes and appeared immaculate. Breakfast was substantial..

"Comfort out of tractor-trailer"

5
davidsP3431TJ, Indianapolis Indiana 05/04/2017

It's centrally located to Gainesville not much there but a very nice quiet well refurbished hotel.I drive a tractor trailer, so anytime you could spend a night in a real bed it's a blessing. The bed was pretty comfortable but the pillows not so comfortable that's my only complaint the pillows.

Steven L, Manager at Best Western Waldo Inn & Suites, responded to this review
Thank you for taking the time to review us. We are glad that you enjoyed your stay, When you stay with us again be sure to ask the front desk for additional pillows so that you can find some that are more to your liking.

"Smoked at the Door"

4
Vance D, Boynton Beach, United States 05/04/2017

The room was nice enough and the bed was very comfortable. The food on the other hand was very lacking along with the WEAK orange juice. Staff did not present a professional appearance, including the owner/manager. Everyone smoked and usually standing in front of the entrance way. Not a please welcome either.

Steven L, Manager at BEST WESTERN Waldo Inn & Suites, responded to this review
Thank you for taking the time to review us. We are having our vendor check the calibration on the juice dispenser and make adjustments as needed. We are using your review to implement changes in employee conduct and hope to see you again so that you can see the changes.

"Great Stay!"

5
User 31/03/2017

We brought our track team up for a meet at UF. We're 30 minutes from campus. The place is nice, clean and quiet. The staff was extremely helpful, especially when we needed an extra cot and some blankets at 10:00 pm. We're coming back here next year!

Steven L, Manager at BEST WESTERN Waldo Inn & Suites, responded to this review
We are glad that you enjoyed your stay with us, we look forward to seeing you next year!

"Best place ever!!"

5
Brandi C, Moncks Corner, South Carolina 27/11/2016

We stayed here as a last minute thing. The staff and place was awesome!! Rooms were very clean and the breakfast was great!! The location was perfect!! ?? When we come back we plan on staying there again!!

"Convenient location. Good value"

5
Olga P, Coral Springs 26/11/2016

Everything is great. The staff is accommodating and easily available. Parking is close and gratis. Right off of main highway. Recent renovations are top notch. Bed very comfortable. Like the refrigerator and microwave. Breakfast is hot. Love the waffles. But have other breakfast foods also. Coffee in lobby 24 hrs. Coffee in your room also. Great vanity light. Very clean.

"Family trip"

3
Asterios G, Fort Lauderdale, Florida 03/08/2016

We made a reservation willed driving on the road it was late night but they had rooms available, so we reserved a room with two queen beds for $89 dollars, when we arrived around 11:30pm I realized that they were in a renovation phase, so the lady at the desk gave us a $10 dollar discount which was very nice of her. I gave this hotel a rating of average just because they are in a renovation mode, otherwise the room was very clean, with direct TV from at&t which comes with lots of HBO's and Showtime. Associates were very nice and very accommodating. A clean comfortable place to stay on a bargain budget.

"Would not return"

2
shelderee, Webster, Florida 22/07/2016

It's fine for an overnight stay, but I didn't find the place very clean. There was a Roach crawling on the wall as I was about t to drift off to sleep. The bed was OK. Not a place to which I'd ever return.

"Nice Clean Room"

4
pkp384, York 14/07/2016

We stopped here for a night on the way to Sanibel. Room was very clean and the bed was comfortable. We didn't stay for the continental breakfast because right next door is a truck stop with a Dunkin Doughnuts. So we grabbed coffee, breakfast and fueled up on the way out. The only downside at the moment is all the remodeling going on at the hotel. Again, perfect for a one night layover.

"Great place to stay"

5
982belinap, Hawthorne, Florida 06/07/2016

I really enjoy staying in Waldo.The staff is very nice the hotel is clean and the rooms are spacious. They have an awesome continental breakfast. the rooms are big and up to date. It's quiet safe and comfortable. the price is great to.

"Dissapointing"

2
jfreebird1, Greenfield, Indiana 06/05/2016

We stayed there on a Saturday and noticed that there was a large area next door that looked like a fair grounds and several groups were cooking out. Later big trucks started pulling in and they held a Monster truck bog. They started about 9pm and ran up to midnight! The desk staff said they had never had one before, not so sure about that but they were apologetic but no offers to discount or rate or comp our room. The breakfast was poor, they hardly had anything when we got there around 9am. The water pressure in the room was very poor and the pool was not clean. I would not recommend you stay here.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

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