Best Western Plus Atrium Hotel,  Ulm

3.5/5  - based on 172 guest reviews.
Eberhard-Finckh-Strasse 17, 89075, Ulm, Germany - See map
+49 731 92710 +49 731 9271200



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> Room 1

1 adult


Hotel advantages

  • Restaurant
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Sauna
  • Tennis court
    Tennis court
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TripAdvisor Traveler Rating
based on 172 traveler reviews
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The Best Western Plus Atrium Hotel in Ulm is situated centrally and quietly not far from the city center and the exhibitions center. All 72 completely refurbished rooms are equipped with shower, hairdryer, mini-bar, an LCD television and free Wi-Fi. The restaurant with its wonderful solar terrace offers a choice of international dishes and drinks as well as local specialties. The lobby bar with patio promises a comfortable conclude of the evening. The hotel is ideal for all enthusiastic athletes and wellness fans. A running route is nearby and a sauna invites you to relax. The Best Western Plus Atrium Hotel in Ulm is the ideal starting point for interesting excursions in the surroundings. Our team holds numerous proposals and information and is available anytime to make a reservation, for example, at LEGO Land Deutschland. All seven conferences and event rooms at the Best Western Plus Atrium Hotel of Ulm dispose of daylight, air-conditioning and are equipped with the most modern conference technology. The green outside arrangements of the hotel offer the possibility to conduct coffee breaks or other activities under the open sky. For a supporting program to the conference, the event team will be happy to assist you. Enjoy your stay.

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 172 guest reviews
Business Business 72
Couples Couples 38
Family Family 33
Friends getaway Friends getaway 10
Solo travel Solo travel 15
Sleep Quality
Best Western Plus Atrium Hotel,Ulm
  • 4
    « Very clean »

    Stayed here for 2 nights with kids. The room was very clean, the bed was comfortable. However, I never appreciate hotels that push together 2 single mattress and calls that a double. Maybe an old couple would appreciate that, we didn't. The breakfast was decent. The coffee was not so good.

    « Good Value »

    I have stayed at the Best Western Atrium several times this year while attending work conferences. Location is quite convenient and downtown is within 30 minutes walk or 6 minute by bus. Rooms have all expected amenities but nothing standing out. Hotel restaurant had good food but our group went out for supper most of the time. Overall great place at a good price.

    « Not our best experience »

    We stayed here for one night traveling to winter sports. The hotel is located in a industrial zone with only 1 restaurant on walking distance, while the hotel restaurant was full. There was however a higher level restaurant at the hotel where you have to take a 3 dish course, which really wasn't what we wanted with our 4y old daughter. They would have arranged another menu as we were hotel guests. The room was very small with an extra bed, luckily we didn't have to brig our luggage in for that night or we would have slept our our bags. The room was terribly hot and no airco. The receptionist literally said they found the airco investment too heavy!

    « Nice »

    I make reservation by an later I read some of review here. Than I get scare because some of them where not good. But when I come everything was great. Rooms are clean,staff very polight,excellent breakfast and nice sunny terrace view. Maybe is not nice that guests of hotel have to pay the parking place.. For price we pay for room it would be nice that its parking included.But its free internet.. Sauna and gym are also correct.. However,I will come again....

    « Good hotel, a bit off-center »

    It's a good business hotel wit nice rooms in a quiet area. Check-in was very efficient (done within a minute). Rooms a very clean and well-equipped, breakfast has a large choice of items of good quality.

    « Good all-round »

    OseGreat hotel just finishing Renovation project.Work is to great standard. Restaurant has just opened this week and is fantastic . Staff are brilliant so nice and kind will book again. Room's are well presented not much else around. Not needed Ulm centre 5 km away tram close and bus root also.

    « Too many disappointing issues for the high price »

    I spent two nights in this hotel. Our first impression was good but then several disappointing issues appeared, one after the other: 1) Car can be left in the hotel parkplace only by paying 8€ per night. It is absurd when I already payed 120€ per night for a conventional double room. I needed to move the car in a free parkplace nearby. 2) I asked information about the place I needed to go to; the man at the reception gave me the wrong name of the tram stop and I arrived almost at the end station of the tram and needed to come back... Very irritating! 3) During the breakfast, there were works in progress in the room where the buffet was placed (see picture); the bricklayers used a driller, next to the food! Imagine also the noise in the breakfast hall... Definitely they should have done this after the breakfast time. 4) I wanted to use the sauna: the girl at the reception said that I must tell them 45 minutes in advance! 5) The second day they put only one towel instead of two in our room (we were two guests). All in all, not a comfortable experience. Absolutely not a good quality/price ratio.

    « Not worth the money »

    The hotel and rooms look good on the website, however the area is a dump, the so called view over the city only exists if you look to the extreme right out of your window if you are on the lower floors, there is no airco or any cover against the sun. Our room was very very hot and no way to cool it down, the bedcovers were for wintertime. Part of the building is under construction, the whole place looks shabby and in no way 4*. The room is small and the bathroom looks like a closet. During this trip I have stayed in Holiday Inn Express hotels with bigger, nicer rooms with airco, for half the price this hotel charged. I should have left but could not cancel it anymore. Stay away.

    « bad hotel »

    Very poor breakfest ( not for 4 stars ). Close to the road, so it is noisy at night. No air cinditioner .The stuff is not helpfull . It is far from the city center. I don t recomend it. There are many better hotels in Ulm for the same price and closer to the city center.

    « Good quality fixtures and fittings; very clean »

    Nice hotel, located a short drive from the town; rooms immaculate, nice breakfast, but weak wifi signal in dining room, but very fast in bedrooms. Only stayed one night on the way home from Lake Garda

  • 4
    « Good food and staff »

    Overall we had a really good stay at this hotel. Very comfortable and relaxing and with a really nice atmosphere. We ate in the small bar area which was much nicer than we had been led to believe in previous reviews. It was quite expensive but the food was very good and there was plenty of it. The breakfast was also very good with lots to choose from. The only thing that we were unhappy with was the quality of the cot provided. The one that had been put in the room did not lock into position and was therefore unsafe. We were given a replacement immediately but while this one was usable in that it was safe it did have a lot of holes in the side. The staff member I spoke to did say that they were investing in new cots and this definitely needs to happen. Staff were great generally, getting us hot water for baby bottles and other things we needed.

    « Best Western ULM »

    I was there for a business trip in BW Ulm for two days. Overall a good experience. The hotel is a bit far away from the city center and you need the car to move. The parking is quite expensive related to the place.

    « Excellent food »

    this was an overnight stop, which surprised us with the excellence of the restaurant. We had travelled Europe for a month and this was the best meal we had in the whole trip. It was master chef standard! The hotel and staff were fine and we had wifi in our room. The parking was secure and ample. The only negative was that our room didn't have air conditioning which was probably our slip up when booking. An enjoyable stay.

    « Great small hotel »

    After a very tiring trip, me and my husband decided to have a one night stay in Ulm, Germany. We booked in this hotel as a walked-in guests, luckily they have a spared room for us. The room has complete amenities that you can ask for, plus free wifi and breakfast included. It's not very spacious but It's clean.The staffs were polite and very attentive. We'll definitely book here again. PS. I just hated the banging of the doors from the other rooms/guests. It was so loud and they were so noisy.

    « Hotel without personality but good breakfast »

    Rooms are large and clean but depending on which one you get can be noisy. I stayed in 6 and could hear everything on the TV next door. Traditional German bed situation with two single quilts on a double bed. For the sie of the room the bathroom is small (no shower cap provided) but small Haribo sweets on beds are a nice touch. Could not find the BBC which is unusual for an international hotel. Breakfast is really good, excellent choice and lovely terrace from which it can be enjoyed.

    « Great value and very clean. »

    After 28 days on the road in Europe, it was a delight to stay here. The staff were excellent, friendly and obliging, and the room was superbly clean and comfortable. To have free parking, and be able to come and go, was a bonus after being in so many Hotels that add parking to the bill as you check out. An Hotel worth staying in.

    « Hotel had given away our rooms »

    As a group of three travelling on business we were very disappointed to find that the hotel had given away our non-smoking rooms (which we specifically booked) - so that one of us would have had to sleep in a dirty smoking room. We refused - and were met with no help at all from the hotel staff to find alternative accomodation for the night. I did have an email exchange with the manager afterwards - but it was all just poor excuses and no real help, so I can not recommend anyone to go here. I even waited two months in writing this review to give the hotel time to respond with a satisfactory answer to my complaint.


Getting to the hotel ...

All directions
·From: A8. Stuttgart, Munchen and Wurzburg. Take the exit Ulm-Ost, direction towards Ulm ( B19 ), at the second traffic light after the city sign Ulm turn left. You will see the Best Western Plus Atrium Hotel parking lot on the lefthand side. ·From: Kempten. Also Friedrichshafen and Sigmaringen. Follow direction Ulm, then towards Uniklinik Safranberg and Autobahn Wurzburg/Munchen, then Heidenheim. Once you have passed the hospital, drive up the mountain. The hotel is on top of the mountain, on the right. Turn right at the traffic light. Go 100 meters and pull into the Best Western Plus Atrium Hotel parking lot. ·From: Train. At the train station take the Bus 1, direction Stadion. Change at t...

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