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Best Western Plus Hotel Schwarzwald Residenz, Triberg

4.0/5  - basé sur 282 notations.
Bgm. De-Pellegrini-Strasse 20, 78098, Triberg, Germany - See map

The Best Western Plus Hotel Schwarzwald Residenz is quietly located in the outskirts of Triberg, near the highest waterfalls in Germany. The hotel offers large sun terraces in front of the hotel and a restaurant and bar with German cuisine. We feature Residenz, a German restaurant, with light and friendly interior and superior cuisine, bar and lounge, a full breakfast buffet, indoor pool and sauna, solarium, large sun terrace, elevators, photocopy and fax services, shoeshine, laundry and valet services, doctor on call, outdoor parking and free parking. All rooms have a balcony and view of Triberg valley, cable television, AM/FM alarm clock radio, data ports, telephone, room service, mini-bar, hairdryer and iron and ironing board. Enjoy your stay.

Best Western Plus

Hotel Schwarzwald Residenz

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Hotel advantages

  • Restaurant
    Restaurant
  • Indoor pool
    Indoor pool
  • Cocktail lounge
    Cocktail lounge
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 279 guest reviews
NOTE ISSUED
Excellent
102
Very Good
137
Average
29
Poor
11
Terrible
0
REFER TO NOTICE
Business Business
21
Couples Couples
101
Family Family
121
Friends getaway Friends getaway
15
Solo travel Solo travel
8
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Family holiday"

4
09/09/2018

Hotel has an excellent location with magnificent views of the mountains and the village. Staff were very helpful and service was good. Rooms were beautifully decorated but bathrooms need a refurbishment. Breakfast was delicious and had a variety of different items.

Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this review
Thank you very much for taking the time to evaluate your stay here in Triberg so much! A review like yours is a great compliment to us and shows us that we are on the right track. On behalf of all employees, I extend my sincere thanks. If you have further questions and wishes, we would be happy if you tell us this. I would be very happy to welcome you here again at Best Western Plus Schwarzwald Residenz and thank you for your recommendations. Until then, I remain, with best regards, Georg H. W. Wiengarn and the whole team

"Very strong "4", and close to a "5'"

4
10/08/2018

As has been written frequently below, it is a great location with nice facilities and a very friendly and helpful staff. We stayed three nights, so we were able to get a pretty deep experience. Breakfasts were good, and dinners at the in-house restaurant were also good. Our visit coincided with a heat wave, so one negative is the lack of air conditioning, but this should only apply a few weeks a year. Another negative was very slow wi-fi, but I believe this is a problem throughout the region and not limited to the hotel. Would definitely stay here again, and appreciated everything very much.

Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to evaluate your stay here in Triberg! A review like yours is a compliment to us and shows us that we are on the right track. On behalf of all employees, I extend my sincere thanks. If you have further questions and requests, we would be happy if you tell us. I would be very happy to welcome you here again at the Best Western Plus Schwarzwald Residenz and thank you for your recommendations. Until then, I remain, with best regards, Georg H. W. Wiengarn and the whole team

"1 Night Stay during Black Forest Road Trip "

4
18/07/2018

The staff make this hotel a nice visit. Room was spacious, bed was comfortable, bathroom dated but very clean. We came in early evening after driving a distance and stayed at hotel for dinner and drinks. Our waiter (Andreas) was personable and made us feel very welcomed. He shared information about the area and was very attentive through out the meal. Breakfast was included and was plentiful- nice selection of cereals, fresh bread, jams, eggs, fruit, etc... Perfectly suited our needs for our overnight stay.

Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to review your stay with us here in Triberg! A review like yours is a great compliment for us and shows me that we are on the right track. I would be very happy to welcome you again with us here Best Western Plus Schwarzwald Residenz and thank you for your referrals. Until then, I remain, with best regards, George H. W. Wiengarn and the whole team

"Best sleep in a week. "

5
30/06/2018

We planned a trip by train to tour Black Forest. But the ICE train we were to take was cancelled and the alternate was almost 3 hours late. Then because we were late rental car situation got messed up. Needless to say we got a late start. When we got to Triberg we concluded an overnight accommodation but did not have a reservation and it was the busy season. Our luck was finding this hotel. Staff Extremely friendly and helpful. We got a very nice room with balcony and great view. Had the most relaxing sleep there we had in a week. Would love to come back and stay longer.

Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this review
Thank you very much for taking the time to evaluate your stay here in Triberg so much! A review like yours is a great compliment to us and shows us that we are on the right track. On behalf of all employees, I extend my sincere thanks. If you have further questions and requests, we would be happy if you tell us. I would be very happy to welcome you here again at the Best Western Plus Schwarzwald Residenz and thank you for your recommendations. Until then, I remain, with best regards, Georg H. W. Wiengarn and the whole team

"Can't fault this place "

5
20/06/2018

The rooms are clean and spacious. We only stopped here for one night and if an opportunity comes that we go through Triberg we will stay here again. Staff were friendly and attentive. The place is within the Black Forest and we were given a free pass to the waterfall which is walking distance from the hotel We also had dinner at the restaurant and we did not find any faults whatsoever I highly recommend this place

Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this review
Thank you very much for taking the time to evaluate your stay here in Triberg so much! A review like yours is a great compliment to us and shows us that we are on the right track. On behalf of all employees, I extend my sincere thanks. If you have further questions and wishes, we would be happy if you tell us this. I would be very happy to welcome you here again at Best Western Plus Schwarzwald Residenz and thank you for your recommendations. Until then, I remain, with best regards, Georg H. W. Wiengarn and the whole team

"Highly recommend this hotel at Triberg Germany"

5
01/05/2018

Fantastic hotel in the area. Rooms are bigger than other hotels. Good for family of four to stay. Staff are very helpful. Breakfast is very good. Location is great (short walk to main street). The view is very good from hotel room ( on top of the hill).

Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this review
Thank you very much for taking the time to evaluate your stay here in Triberg so much! A review like yours is a great compliment to us and shows us that we are on the right track. On behalf of all employees, I extend my sincere thanks. If you have further questions and wishes, we would be happy if you tell us this. I would be very happy to welcome you here again at the BEST WESTERN PLUS Schwarzwald Residenz and thank you for your recommendations. Until then, I remain, with best regards, Georg H. W. Wiengarn and the whole team

"Very good 3 star hotel. Friendly staff."

4
23/04/2018

Location is excellent although it is drag walking up to it from Triberg centre. Town is lovely, hotel has a reasonable restaurant, evening meals, although a limited menu, were very good and reasonably priced. Staff throughout the hotel were super friendly apart from one miserable sole. The breakfast is very good with average to good offerings. Parking - there is an underground garage but we left our car for no charge alongside the garage next to the street where it was perfectly safe. Rooms were a little basic and could do with sprucing up but adequate for our 5 night stay. No room air conditioning. The addition of a balcony was well received. Pool is a good size, not heated but surprisingly the pool area was incredibly hot. Needed to cool off in the sauna. Would recommend this hotel as a good comfortable base to tour the region and prices are competitive.

Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to evaluate your stay here in Triberg! Feedback was a great pleasure. On behalf of all employees, I extend my sincere thanks. If you have further questions and requests, we would be happy if you tell us. I would be very happy to welcome you here again at the Best Western Plus Schwarzwald Residenz and thank you for your recommendations. Until then, I remain, with best regards, Georg H. W. Wiengarn and the whole team

"Spacious and Comfortable "

5
29/03/2018

We stayed here for two nights with our teens in late March. We got the two bedroom apartment and it was both spacious and comfortable. Free Wi-Fi (although it's limited to four devices) and onsite garage parking. The hotel gave us free passes to the falls, public transit, and a few other local attractions as well as a coupon for 5% off of a purchase at the House of 1000 Clocks. Full breakfast is also provided by the hotel free of charge. It was pretty tasty and they put out a decent spread of juices, baked goods, meat and cheese, and your standard eggs and bacon. We had dinner onsite one night too. We found it reasonably priced and pretty good.

Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this review
Thank you very much for taking the time to evaluate your stay here in Triberg so much! A review like yours is a great compliment to us and shows us that we are on the right track. On behalf of all employees, I extend my sincere thanks. If you have further questions and wishes, we would be happy if you tell us this via feedback(at)schwarzwald-residenz.de. I would be very happy to welcome you here again at the BEST WESTERN PLUS Schwarzwald Residenz and thank you for your recommendations. Until then, I remain, with best regards, Georg H. W. Wiengarn and the whole team

"Great View with a Balcony"

5
24/12/2017

I did a bunch of research before I picked this hotel. Made a perfect choice. A very unique Best Western. Up on a hill overlooking the valley. We booked a Double Bed Quiet Location with Roof Deck. Loved the layout had a lil area you could close off for second bedroomThe balcony view of the valley was one of the best during our trip to Germany. Breakfast was not the best we had on our trip. Very comfortable room. The did offer secure parking on the bottom floor of the hotel for a very reasonable price I think it was 5E a day. Of course my husband loved the beer vending machine in the kids play area.

Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this review
Thank you for staying with us. We are very happy that you liked it a lot. Because the positive feedback of the guests is always the biggest incentive for us. The staff were very happy about your personal praise. If you are in the area again, we will be very happy if you visit us again. Until then, I remain, with best regards, Georg H. W. Wiengarn and the entire team of the BEST WESTERN PLUS Schwarzwald Residenz Triberg.

"Lovely view and proximity to Black Forest"

5
09/12/2017

Hotel has great proximity to shops and restaurants. The staff at the reception speaks fluent English. She was very friendly and informative. The balcony view from the room of Triberg was spectacular. Hotel has lift, and an indoor garage whic is very convenient. Restaurant served delicious dinner. Positive experience and will return in our future visit.

Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to review your stay with us here in Triberg! A review like yours is a great compliment for us and shows me that we are on the right track. I would be very happy to welcome you again with us here at BEST WESTERN Schwarzwald Residenz and thank you for your referrals. Until then, I remain, with best regards, George H. W. Wiengarn and the whole team

"Best vecation "

5
10/10/2017

It was pleasure to be 7 nights in this hotel . The stuff were helpful and try to help when we ask for . The pool was great, very big rooms with tea coffe in the room Locketed in the center of the black forest .

Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this review
Wow, what a feedback! Thank you for taking the time to evaluate your stay here in Triberg so extensively! A rating like yours is a big compliment for us and shows me that we are on the right track. On behalf of all the staff, I would like to express my sincere thanks. I would be very happy to welcome you here again at the BEST WESTERN PLUS Schwarzwaldresidenz and I would like to thank you for your further recommendations. Until then I remain, with best regards, yours Georg H. W. Wiengarn and the whole team.

"Wow! I'd go back in a heartbeat!"

5
02/10/2017

Beautiful rooms. Great views -especially from the roof top balconies! Terrific town. Quiet location. Restaurant goes above and beyond - even handles gluten-free very well. Service outstanding. The only complaint has to be parking. It's just tough to check-in (small parking area near lobby) and even harder to back out! And its a LONG walk from anywhere down the hill, and steep! The good news is, once you've checked in, the worst is over! They have a great parking garage. If I ever have the privilege to go back, I want to stay for longer! Enjoy!

Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to evaluate your stay here in Triberg so extensively! A rating like yours is a big compliment for us and shows me that we are on the right track. On behalf of all the staff, I would like to express my sincere thanks. I would be very happy to welcome you here again at the BEST WESTERN PLUS Schwarzwaldresidenz and I would like to thank you for your further recommendations. Until then I remain, with best regards, yours Georg H. W. Wiengarn and the whole team

"Ideal for relaxation"

5
26/09/2017

Situated on the edge of Triberg, it offers great views of the city and the area from its beautiful balconies. The rooms are huge, with all the necessary, very good and the bathroom. There is free underground parking, wi-fi and a large indoor pool. Good breakfast, polite staff and very reasonable prices. It is the ideal hotel for relaxation. The only disadvantage, that the kitchen for dinner on its beautiful veranda, closes early. It takes a car because the way back from the city is relatively uphill.

Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to review your stay with us here in Triberg! A review like yours is a great compliment for us and shows me that we are on the right track. I would be very happy to welcome you again with us here at BEST WESTERN Schwarzwald Residenz and thank you for your referrals. Until then, I remain, with best regards, George H. W. Wiengarn and the whole team

"Good rooms and excellent location"

3
20/09/2017

It is located higher up away from city center so it is ideal to relax. City center is just 10-15mins by walk. Rooms are good and spacious. However find the front desk and restaurant staff too brisk and curt which is the only downside to this place.

Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this review
Thank you for having stayed with us. We are very pleased that you enjoyed it so much. Because the positive feedback of the guests is always the greatest incentive for us. If you are back in the area, we will be delighted if you visit us again. Until then, I remain, with best regards, yours Georg H. W. Wiengarn and the entire team of the BEST WESTERN PLUS Schwarzwald Residenz Triberg.

"Nice hotel with amazing views and big rooms "

3
13/09/2017

We visited this for one night in our travels through the Black Forest. It is a nice hotel that is up on the hill giving a good view of the city. Don't plan on walking to town from here as it is out of the way a little. The hotel rooms are large, nice and spacious with balconies. Covered parking as well. From the places we saw, was probably the best option in town.

Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this review
Thank you for having stayed with us. We are very pleased that you enjoyed it so much. Because the positive feedback of the guests is always the greatest incentive for us. If you are back in the area, we will be delighted if you visit us again. Until then, I remain, with best regards, yours Georg H. W. Wiengarn and the entire team of the BEST WESTERN PLUS Schwarzwald Residenz Triberg.

"Best for sure!"

5
30/08/2017

We would have stayed longer had we known how great this hotel would be. After staying in several other small hotels in small towns we had come to expect bare basics but this Best Western was really perfect. First, the views from the rooms are wonderful, and they have little decks so you can enjoy the view any time. They also have parking so you could drive here instead of trying to get there by bus and dragging your luggage up the hill - note that you should arrange a taxi if possible from the train station. We couldn't figure out how so took the bus which does not get very close! This hotel is perfect for families with kids. Our room had a separate little living area with a twin bed and fold out couch. Our son loved having his own space and it was nice that he could go to bed early and we could sit on the balcony without having to be super quiet. There is also a kid area with a little computer, lots of games and books. There is a small playground outside the eating area as well. Also there is a pool so be use to bring bathing suits. The breakfast was included and really good, everything was fresh and tasty and there was plenty of it including very nice fruit. The people who run this hotel are very friendly and helpful. Everything is clean and nicely decorated. It's a long uphill walk to the hotel, but it's an easy walk from the hotel to the town. We would definitely visit again!

Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to review your stay with us here in Triberg! A review like yours is a great compliment for us and shows me that we are on the right track. I would be very happy to welcome you again with us here at BEST WESTERN Schwarzwald Residenz and thank you for your referrals. Until then, I remain, with best regards, George H. W. Wiengarn and the whole team

"Pretty darn perfect!"

5
15/08/2017

We loved Triberg and very much liked our hotel. The front desk lady was a little cold, but all in all everything was perfect. The room we had was a suite...perfect for a family of four. It overlooked the playground. There is also an area at one of the stair landings with crayons and toys etc for the kids. There is also an indoor pool, but we didn't check it out, so no comment there. Breakfast buffet was included and had many healthy options. Our beds were comfortable and the bathroom was very roomy and comfortable and clean. Great pick! Oh and parking is free. :)

Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to review your stay with us here in Triberg! A review like yours is a great compliment for us and shows me that we are on the right track. I would be very happy to welcome you again with us here at BEST WESTERN Schwarzwald Residenz and thank you for your referrals. Until then, I remain, with best regards, George H. W. Wiengarn and the whole team

"Best Western"

5
02/07/2017

Hotel view is excellent, looking right at the falls and black mountain. Room is clean and good size, breakfast have excellent selections, spa and steam room on hotel property, staffs are very helpful.

Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to review your stay with us here in Triberg! A review like yours is a great compliment for us and shows me that we are on the right track. I would be very happy to welcome you again with us here at BEST WESTERN Schwarzwald Residenz and thank you for your referrals. Until then, I remain, with best regards, George H. W. Wiengarn and the whole team

"Beautiful view"

5
18/06/2017

The hotel was very nice with a very friendly staff. Location from the city center was not to far but we choose to drive and park because we planned on buying a clock and didn't want to risk dropping it on the wall up the hill. The only thing I wish it had in the room was a small fridge so we could keep beverages cold but other then that I would highly recommend staying here if ever in the Triberg area.

Georg H W W, Manager at Best Western Plus Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to review your stay with us here in Triberg! A review like yours is a great compliment for us and shows me that we are on the right track. I would be very happy to welcome you again with us here at BEST WESTERN Schwarzwald Residenz and thank you for your referrals. Until then, I remain, with best regards, George H. W. Wiengarn and the whole team

"Good Hotel to stay"

4
15/06/2017

It is nice hotel with pool and sauna and great breakfast buffet and Dinners. Only one thing they need to replace pillows with better pillows. their pllows are very soft and hard to sleep with too soft pillow

Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to evaluate your stay at our hotel here in Triberg. We are very sorry that you slept badly on the pillow. I am delighted that our services, the other equipment of our rooms and the service here in the house so much. We are already looking forward to welcome you again as a guest in our house. Until then I remain, with best regards Georg H. W. Wiengarn and the entire team of the Best Western Plus Hotel Schwarzwald Residenz

"Great Stay"

5
30/05/2017

We stayed 4 nights. The room was very large with a nice shower, living room, and balcony overlooking the entire town. Clean; well maintained. It is above the town a few blocks, but we would walk down in the morning and take the bus up to the same height and just walk a couple of blocks over. On arrival you get a pass for free travel throughout the Black Forest by train or bus. We used it extensively. Breakfast is included and tasty. The restauraunt is very good with an interesting selection of German food and drinks, and the wait staff was outstanding. We ate there 3 nights- very convenient. Gorgeous outside view from the deck. Owners Georg and Manuela were extremely friendly and helpful. We wanted to look at some local places that made cuckoo clocks, and she identified some for us. We found one, and owner Robert Herr actually took us on a personal tour of his workshop, but could not find the other. When we got back to the hotel and Manuela found out that we did not find the second workshop, Georg took us directly there in the van. Wow! The owner of Rombach & Haas gave us a fascinating history of the cuckoo clock and of his business. As we were walking back down the mountain, Georg saw us and gave us a lift back to the hotel. Super friendly place with personal service.

Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this review
Dear Mr. and Mrs. pholidota, thank you for taking the time to review your stay with us here in Triberg! A review like yours is a great compliment for us and shows me that we are on the right track.I was very happy to help you to visit the company Rombach & Haas. I would be very happy to welcome you again with us here at BEST WESTERN Schwarzwald Residenz and thank you for your referrals. Until then, I remain, with best regards, George H. W. Wiengarn and the whole team

"Great Experience"

5
28/05/2017

Our room was clean and spacious. We had a balcony with 2 chairs and a little table. The bed was large and really comfortable. A slide across divider between main bed and sleeper sofa. Coffee provided in room. Breakfast was included and delicious..variety of breads, pastries, meats, cheeses, sausages, variety of jams, scrambled and hard boiled eggs, 3 different kinds of cereal, fresh fruit, yogurts, an assortment of juices as well as coffee and hot chocolate. The staff was pleasant and helpful. The indoor pool clean and very enjoyable. The outdoor play area was a bit small and not shaded-very hot. We ate at the hotel restaurant and the food was good. Beautiful location, you can hear the waterfall from the hotel balcony. I have nothing but good things to say about the Best Western Plus.

Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this review
Dear Tracy, thank you for taking the time to review your stay with us here in Triberg! A review like yours is a great compliment for us and shows me that we are on the right track. I would be very happy to welcome you again with us here at BEST WESTERN Schwarzwald Residenz and thank you for your referrals. Until then, I remain, with best regards, George H. W. Wiengarn and the whole team

"Great for short and medium long stays"

5
27/05/2017

I've enjoyed five days and four nights in this great hotel. I was greeted by friendly staff that also spoke English (to my surprise). And my room came with a complimentary Triberg tourist card which gives free entry to the waterfalls, museum, public transportation and more. The room was very spacious with all facilities one would need during a stay (balcony, bath, lounge corner and nice beds). Breakfast was well worth it as where the four course dinners. Definitely a recommended place to stay for both short and medium-low stays Side note: I've not tried the indoor pool and sauna facilities

Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to review your stay with us here in Triberg! A review like yours is a great compliment for us and shows me that we are on the right track. I would be very happy to welcome you again with us here at BEST WESTERN Schwarzwald Residenz and thank you for your referrals. Until then, I remain, with best regards, George H. W. Wiengarn and the whole team

"Nice central location with great view"

5
25/05/2017

We spent two nights at this location. The hotel was very nice. clean and well maintained. Room was large with separate sitting room, large bathroom. TVs in both rooms. The breakfast was great. Large selection-almost missed the main part, Was in next room over. It is a hotel we will gladly stay at again. Main entrance: This one is a little challenging. I pulled up to the front but there is no turn around. Not fun to back out if slots for cars are all full. Much better to park on street, get access to garage and then use elevator to take bags up to room. Elevator: be prepared for couple steps up or down to get to rooms. elevator is in middle and rooms jog up or down depending on left or right from elevator. Parking: note it is below hotel. Do not pull up until gate is open. Small sign says this but we missed it. Once you know its no issue.

Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to review your stay with us here in Triberg! A review like yours is a great compliment for us and shows me that we are on the right track. I would be very happy to welcome you again with us here at BEST WESTERN Schwarzwald Residenz and thank you for your referrals. Until then, I remain, with best regards, George H. W. Wiengarn and the whole team

"Nice hotel!"

4
05/04/2017

A nice hotel located just outside of the city center. Very close to bus/train stops. Excellent staff. The bed (I think it's memory form) and pillow are a bit too soft for me. My room even has a Samsung tablet!

Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to review your stay with us here in Triberg! A review like yours is a great compliment for us and shows me that we are on the right track. I would be very happy to welcome you again with us here at BEST WESTERN Schwarzwald Residenz and thank you for your referrals. Until then, I remain, with best regards, George H. W. Wiengarn and the whole team

"great 1 night stay in cuckoo clock heaven"

5
19/03/2017

we stopped by in Triberg for a quick 1 night stay while visiting the waterfall and buying a cuckoo clock. a great hotel for a quick stay. nothing too fancy, but really nice. the rooms were HUGE i mean a full family/tv room, full bath with tub and a shower, and a nice large bedroom. clean and nice!

Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to review your stay with us here in Triberg! A review like yours is a great compliment for us and shows me that we are on the right track. I would be very happy to welcome you again with us here at BEST WESTERN Schwarzwald Residenz and thank you for your referrals. Until then, I remain, with best regards, George H. W. Wiengarn and the whole team

"Great hotel"

5
13/03/2017

My husband and I stayed here for 2 nights. We would both reccomend it. Positive: Our room had a balcony facing the front of the hotel which provides a fantastic view. There is plenty free parking in front of the hotel and on the sidewalk as well as a secured garage(€3 per night). The resteraunt was a little pricey,but the food was fantastic and the waiter spoke fluent english. Room was huge, by far the largest we had during our entire trip. There is also a small game room and swimming pool. Negative: The bed was extremely uncomfortable. The shower had a glass pane that wasn't large enough so water would just spray onto the floor. They also charge you for a guestcard (€4,20 per person). We only used the card to get into the waterfall for free but it would have been cheaper to just pay for it. It was quite a hike to town. Going down is fine but coming back up is extremely steep. We are both in our 20's and thought it was a little tough.

Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to review your stay here in Triberg! A rating like yours is a big compliment for us and shows me that we are on the right track. The tourist tax of 2.10 per person per night is an urban tax, which unfortunately can not be changed. I would be very happy to welcome you here again at the BEST WESTERN PLUS Schwarzwald Residenz and I would like to thank you for your further recommendations. Until then, I remain with best regards, yours Georg H. W. Wiengarn and the whole team

"Good stay"

4
31/01/2017

Stayed in this hotel with my partner for 3 nights . Room was spacious and a lot bigger then I expected, room had everything you could need and was great value for money . Breakfast in the morning has a hot and cold selection (meats , pastries , eggs , bacon , fruit ect) it was okay , however the hot food wasn't very hot. Dinner at the hotel was defiantly expensive for what you actually receive , however there isn't to many dine out options in town . If you are catching the train to this hotel I'd recommend catching the bus as the hill to the hotel is extremely steep if you have heavy luggage , or catch a cab (you'll appreciate it ! ) .

Georg H W W, Geschäftsführer at Best Western Plus Hotel Schwarzwald Residenz, responded to this review
Thank you for staying with us. We are very pleased that you enjoyed it so much. Because the positive feedback of the guests is always the greatest incentive for us. If you are back in the area, we look forward to seeing you again. Until then, I remain, with best regards your Georg H. W. Wiengarn and the entire team of the BEST WESTERN PLUS Schwarzwald Residenz Triberg.

"Excellent"

5
16/12/2016

Great hotel, well located, extremely spacious rooms, very tasty breakfast, and really great pool and sauna which is open until 10 pm, and provides muscle relief after a day's trip. The front desk is helpful and attentive, and so is the rest of the staff. The only con is there is no air conditioning, but it is normal in hotels this area as the weather was cold until recent years. We loved it.

Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this review
Danke dass Sie sich die Zeit genommen haben Ihren Aufenthalt hier bei uns in Triberg zu bewerten! Eine Bewertung wie die Ihre ist für uns ein großes Kompliment und zeigt mir dass wir auf dem richtigen Weg sind. Ich würde mich sehr freuen, Sie wieder einmal hier bei uns im BEST WESTERN PLUS Schwarzwald Residenz begrüßen zu dürfen und bedanke mich für Ihre Weiterempfehlungen. Bis dahin verbleibe ich, mit besten Grüßen Ihr Georg H. W. Wiengarn und das ganze Team

"Great place to stay in a great little city!"

4
15/11/2016

We arrived late in the evening and were greeted with warm hospitality!! We arrived just before dinner service ended. The food service was really good and the food was perfect. The room sizes are large and really nice. Be sure to reserve a room that has a walkout balcony so that you can see the city. You will not be disappointed. It's a beautiful city!

Georg H W W, Inhaber at BEST WESTERN PLUS Hotel Schwarzwald Residenz, responded to this review
Thank you for staying with us. We are very pleased that you enjoyed it so much. Because the positive feedback of the guests is always the greatest incentive for us. If you are back in the area, we are looking forward to seeing you again. Until then, I remain, with best regards your Georg H. W. Wiengarn and the entire team of the BEST WESTERN PLUS Schwarzwald Residenz Triberg.

"Best Stay"

5
12/11/2016

I've been traveling around Europe for the past year and a half and this stay has been one of the best. The rooms are neat, modern, and clean. The breakfast was fantastic and the onsite restaurant cooked a great dinner. Most importantly, the staff was courteous and made us feel at home. I would stay here again the next visit to the Black Forest.

Georg H W W, Inhaber at BEST WESTERN PLUS Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to review your stay with us here in Triberg! A review like yours is a great compliment for us and shows me that we are on the right track. I would be very happy to welcome you again with us here at BEST WESTERN Schwarzwald Residenz and thank you for your referrals. Until then, I remain, with best regards, George H. W. Wiengarn and the whole team

"Wouldn't Recommend"

2
07/11/2016

We were on the 1st floor next to a room of very loud Americans. I asked them to quiet down and they didn't. The front desk asked them to quiet down and they didn't. Then, Monday morning about 6:30 there were loud noises coming from somewhere outside, or maybe people opening their rolladen. About 7:30 the renovation crew started making loud noise. We ate in the hotel both nights as well as breakfast and the food wasn't very good. This morning the bacon was terribly under cooked and the eggs over cooked. What saved breakfast was the bountiful bread. It seemed like dinner was whatever they were trying to use up. The second night the waiter was a bit of a cad. He made some remark that he thought was amusing but an just found it rude! It's the only hotel that offered an elevator which I need due to a disability but I wouldn't stay there again. Even the shower was oddly configured with the taps in the middle so I was constantly bumping it and either freezing or scalding myself.

Georg H W W, Inhaber at BEST WESTERN PLUS Hotel Schwarzwald Residenz, responded to this review
Thank you for staying with us. We are very sorry that we were not able to meet your needs and we regret this too deeply. Unfortunately, we can not undo this anymore. Loud other guests are not in our influence, the breakfast we will discuss with the service. Of course, I would like to apologize for this. We would like to wish you all the best and remain with kind regards Georg H. W. Wiengarn and the entire team of the BEST WESTERN PLUS Schwarzwald Residenz Triberg

"I think I found my favorite place to stay in Triberg"

5
10/10/2016

We went to Triberg, Germany with family and friends picking the Best Western based off of price, and location. Arriving at the hotel exceeded our expectations beginning with the friendly service at the front desk. This was followed by a great room with beautiful views of the town, and surrounding area. The hotel is just a short distance from the center of town which was perfect. We enjoyed the breakfast buffet, with more friendly service when we started our day. We will be back.

Georg H W W, Inhaber at BEST WESTERN PLUS Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to review your stay with us here in Triberg! A review like yours is a great compliment for us and shows me that we are on the right track. I would be very happy to welcome you again with us here at BEST WESTERN Schwarzwald Residenz and thank you for your referrals. Until then, I remain, with best regards, George H. W. Wiengarn and the whole team

"Looking out over Triberg"

4
30/09/2016

Lovely hotel overlooking Triberg. Parking either underground at hotel or next to hotel. Great service, friendly & English speaking. Easy to get from hotel to town and near falls and shops via car. Center of town has excellent car park.

Georg H W W, Inhaber at BEST WESTERN PLUS Hotel Schwarzwald Residenz, responded to this review
Thank you for staying with us. We are very pleased that you enjoyed it so much. Because the positive feedback of the guests is always the greatest incentive for us. If you are back in the area, we are looking forward to seeing you again. Until then, I remain, with best regards your Georg H. W. Wiengarn and the entire team of the BEST WESTERN PLUS Schwarzwald Residenz Triberg.

"Nice hotel near to city center"

4
06/09/2016

Location of the place was great, Staff was friendly, We took a family room and it was spacious with big bed and a nice balcony.could get nice view from the room.Hotel was near to city center.Food was alright,

Georg H W W, Inhaber at BEST WESTERN PLUS Hotel Schwarzwald Residenz, responded to this review
Thank you stayed with us. We are very pleased that it has given you so well-liked. After the positive feedback of our guests is always the biggest incentive for us. If you are in the area again, we are very happy if you visit us again. Until then, I remain, Yours sincerely George H. W. Wiengarn and the entire team of the BEST WESTERN PLUS Schwarzwaldresidenz Triberg.

"Family Friendly, amazing views"

5
31/08/2016

Very family friendly hotel, pet friendly, English speaking staff, modern, beautiful and very clean rooms. Rooms with balconies have excellent view of Triberg, as the hotel is up the hill (kind of a rough drive up from town, typical tiny winding German road). Very helpful staff, you are given a voucher for discounts at local attractions including the Waterfall and the Schwarzwald museum. Parking garage under hotel so you can park and just walk around. Nice restaurant attached as well. Will stay again, thank you!!

Georg H W W, Inhaber at BEST WESTERN PLUS Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to review your stay with us here in Triberg! A review like yours is a great compliment for us and shows me that we are on the right track. I would be very happy to welcome you again with us here at BEST WESTERN Schwarzwald Residenz and thank you for your referrals. Until then, I remain, with best regards, George H. W. Wiengarn and the whole team

"Lovely service!!!"

5
30/08/2016

Great location next to train station, restaurants, shops. Staff very very helpfull. In reception it was actually the owner, one of the family members. Excellent room, last floor, great view. I do recommend if you are in the Black Forest region.

Georg H W W, Inhaber at BEST WESTERN PLUS Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to review your stay with us here in Triberg! A review like yours is a great compliment for us and shows me that we are on the right track. I would be very happy to welcome you again with us here at BEST WESTERN PLUS Schwarzwald Residenz and thank you for your referrals. Until then, I remain, with best regards, George H. W. Wiengarn and the whole team

"!!!!! Brilliant !!!!"

5
12/08/2016

Huge bed and lost wife during night, I'm sure she was in there somewhere. Friendly for families, plenty to keep the children occupied. Staff mostly speak English and very helpful. Restaurant is very good & breakfast is continental buffet style, no cooked English breakfasts- it's Germany! Plenty of free parking on the road and secure parking that is chargeable. Hotel deserves it's No1 status in Triberg, forget the picky reviews, they are wrong.

Georg H W W, Inhaber at BEST WESTERN PLUS Hotel Schwarzwald Residenz, responded to this review
Thank you Thank you for taking the time to review your stay with us here in Triberg, thus giving us a fantastic feedback. A review like yours is a great compliment for us and shows me that we are on the right track. I would be very happy to welcome you again with us here at BEST WESTERN Schwarzwald Residenz and thank you for your referrals. Until then, I remain, with best regards, George H. W. Wiengarn and the whole team

"Family Friendly!"

4
23/07/2016

This hotel is very family friendly. We had a large room with two separate bedrooms. Nice Pool, Great Sauna, and pool area changing and shower rooms. Games in the halls for kids of all ages. A game room in the bottom floor. Extremely nice breakfast included. Friendly staff. Everything was clean!!!!

Georg H W W, Manager at BEST WESTERN PLUS Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to review your stay with us here in Triberg! A review like yours is a great compliment for us and shows me that we are on the right track. I would be very happy to welcome you again with us here at BEST WESTERN Schwarzwald Residenz and thank you for your referrals. Until then, I remain, with best regards, George H. W. Wiengarn and the whole team

"Great family room"

4
29/05/2016

The family room was perfect for us two with our baby! It is two separate rooms with a master bedroom, hallway, bathroom with tub, and a living room with couch (fold out) and twin bed that leads out onto a balcony with table and chairs (great view of the town and forest!). Each room had a TV and closet. The room was very clean and well presented. The staff was helpful and attentive. The breakfast was good and had eggs, bacon, cereals, assorted meats, and cheeses, and breads with a selection of jams. Fruit juice, water, coffees and teas were also available. There is also a vending machine with beer, sparkling wine, soda, snacks, and sweet which was nice to grab something quick. The location was good. Will come back again and stay here.

Georg H W W, Inhaber at BEST WESTERN PLUS Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to review your stay with us here in Triberg! A review like yours is a great compliment for us and shows me that we are on the right track. I would be very happy to welcome you again with us here at BEST WESTERN Schwarzwald Residenz and thank you for your referrals. Until then, I remain, with best regards, George H. W. Wiengarn and the whole team

"Long weekend in Triberg im Schwarzwald"

4
17/05/2016

Excellent choice for short visit in Black Forest, We enjoyed the beautiful surrounding nature including forest, waterfall and mountains, the picturesque little town with authentic buildings. The hotel is very compact, with familiar friendly atmosphere. It is very clean, the room 01 was perfect for our family of 4. Very adequate service (when an error is made it being fixed right away) The food is homey. Dinner was a typical regional food (choice of 3-4 main dishes) the breakfast is good (especially for european standards) We were glad there were a heated indoor pool and sauna to keep us occupied on day with poor weather. All together is a good value for money and I would recommend staying there.

Georg H W W, Inhaber at BEST WESTERN PLUS Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to review your stay with us here in Triberg! A review like yours is a great compliment for us and shows me that we are on the right track. I would be very happy to welcome you again with us here at BEST WESTERN Schwarzwald Residenz and thank you for your referrals. Until then, I remain, with best regards, George H. W. Wiengarn and the whole team

"Excellent choice"

5
08/05/2016

Excellent hotel, beautiful view from the balcony. Large and spacious rooms very clean. Service is very polite and professional. A large selection of dishes in a dining room for breakfast, very tasty. It is possible to have dinner in the restaurant, do not we have dinner out. There is a possibility to maintain indoor parking. Really enjoyed and there is no doubt we will go back.

Georg H W W, Inhaber at BEST WESTERN PLUS Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to review your stay with us here in Triberg! A review like yours is a great compliment for us and shows me that we are on the right track. I would be very happy to welcome you again with us here at BEST WESTERN Schwarzwald Residenz and thank you for your referrals. Until then, I remain, with best regards, George H. W. Wiengarn and the whole team

"The best Best Western! "

4
26/04/2016

Great room, great service, great view, and not a bad price considering the location! Also a cover parking included! Definitely recommend staying here. Only faults were: slow and limited wifi, and there's a steep walk, to and from the center of the village. But this is Triberg.

Georg H W W, Inhaber at BEST WESTERN PLUS Hotel Schwarzwald Residenz, responded to this review
Dear David E., thank you for taking the time to review your stay at our hotel here in Triberg. I regret that problem with the internet, unfortunately we live in a region where Internet performance is still somewhat limited. However, we are working hard on this problem. Of course, I would like to like to apologize for this. but I am very pleased that you have so much our services and amenities to our room. We are already looking forward to it, may welcome you again as our guest and thank you for your referrals. Until then, I remain, Yours sincerely George H. W. Wiengarn and the entire team of the BEST WESTERN PLUS Hotel Schwarzwald Residenz

"Great hotel."

5
25/04/2016

This was a very clean and up kept hotel. They had a nice pool area and suana. The staff was very friendly and helpful. The rooms were big and we had a balcony with a view. The breakfast had everything one would need plus some extras.

Georg H W W, Inhaber at BEST WESTERN PLUS Hotel Schwarzwald Residenz, responded to this review
Dear Jeff L., thank you for taking the time to review your stay with us here in Triberg! A review like yours is a great compliment for us and shows me that we are on the right track. I would be very happy to welcome you again with us here at BEST WESTERN Schwarzwald Residenz and thank you for your referrals. Until then, I remain, with best regards, George H. W. Wiengarn and the whole team.

"Best Choice"

4
18/04/2016

The room is excellent with a nice view. Breakfast is a good deal package and delicious. The pool and sauna are amazing for relaxation. Internet and other Tv accommodation are perfect condition. Staff are very professional and great service. Will recommend to friends or family that would like to visit in Triberg.

Georg H W W, Inhaber at BEST WESTERN PLUS Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to review your stay with us here in Triberg! A review like yours is a great compliment for us and shows me that we are on the right track. I would be very happy to welcome you again here with us at the BEST WESTERN PLUS Black Forest residence. Until then, I remain, with best regards, George HW Wiengarn and the whole team.

"Great Price and Packages"

4
29/03/2016

Got a package over the Easter weekend and it was great. Had the breakfast and dinner package. The breakfast was a normal breakfast and I was expecting the cheapest dinner that they could serve but it was great!!! Americans...DONT be fooled by the name...like you Best Western has a hint of cheap hotel like hotel 6 but this one is very nice. The room was clean and we had a room on the 4th floor with a great view of the town and everything was in walking distance. They seemed to be a little short staffed but the ones there were very eager to please and the language difference was not a worry. The room was clean and plenty of room. Parking may be an issue and finding the lobby was a challenge...pay the extra 3 Euro a day for reserved parking. Finally a no hassle vacation...sooooo worth it.

Georg H W W, Inhaber at BEST WESTERN PLUS Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to review your stay with us here in Triberg! A review like yours is a great compliment for us and shows me that we are on the right track. I would be very happy to welcome you again here with us at the BEST WESTERN PLUS Black Forest residence. Until then, I remain, with best regards, George HW Wiengarn and the whole team.

"Fasching in Black Forest"

4
11/02/2016

We booked a room at this hotel only a few days before we decided we wanted to experience Fasching saturday and sunday in the Black Forest. Getting to the hotel was simple, with the help of our GPS, and the hotel staff was helpful in telling us about Fasching related events in Triberg, as well as in neighboring towns... Our room was spacious, however, when we first walked in, there was a smell so overpowering, we had to sit on the balcony with the door open to air it out for a while... Which wasn't too bad, considering we were in the Black Forest with a beautiful scenery and trees all around us... But the stench was terrible... Probably the only bad side to our two day trip. Visiting the waterfall Triberg is known for, and watching and being engaged in the parade through the town easily made us forget about the smelly room. :-)

Georg H W W, Inhaber at BEST WESTERN PLUS Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to review your stay with us here in Triberg. I regret your reference to the unpleasant smell in the room very much and would like to apologize for this. I would like to thank, of course, for the remaining outstanding review. I would be happy to welcome you again here in Triberg and remain, until then, Yours sincerely George H. W. Wiengarn and the team of the BEST WESTERN PLUS Schwarzwaldresidenz Triberg

"Good stay"

4
12/11/2015

We had a good stay only night wish we stayed longer. Good service, big renovated room with a nice view. Great relax area with Swimming pool and 2 saunas. Big breakfast with lot of options. We paid €22 for dinner menu at the restaurant which we can recommend.

Georg W, Inhaber at BEST WESTERN PLUS Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to review your stay with us here in Triberg! A review like yours is a great compliment for us and shows me that we are on the right track. I would be very happy to welcome you again here with us at the BEST WESTERN PLUS Black Forest residence. Until then, I remain, with best regards, George HW Wiengarn and the whole team.

"Up a mountain"

4
28/10/2015

Stopped here in business. Thankfully had a car as it was a steep climb up a hill. Big problem was parking, there wasn't much about and the car park outside reception was very tight only four spaces and a nightmare to reserve out of. Rooms where clean functional and mine had a nice balcony with views over the valley. Food was great, attentive server no issues here

Georg W, Inhaber at BEST WESTERN PLUS Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to evaluate your stay at our hotel here in Triberg. We're very sorry that you had problems with our car park. But I am pleased all the more that it has to offer you our services and amenities to our room so much. We are already looking forward to be able to welcome you back as a guest in our house. Until then, I remain, Yours sincerely George HW Wiengarn and the entire team of the BEST WESTERN PLUS Hotel Schwarzwald Residenz

"Located higher on the hill, good for those drives here"

4
25/10/2015

We chose to stay here because we've rented a car, and we learnt from Tripadvisor reviews that there is a market nearby which is essential for us to buy foods for a picnic on the day we leave Triberg. The room is so so spacious, dinner at restaurant was a bit expensive compare to those we visited at Schwangau. Breakfast was good enough. We received complementary tickets for the waterfall and some other discount coupons which are useful for us. It is free to park at the parking lots at the front door, but there are only a few of them. We anticipated that we need to park inside the garage and prepaid for it. Eventually, the parking space there is too small for a Mercedes E350 estate. We had to park on the road instead and managed to get the refund of parking fee while we check out.

Georg W, Inhaber at BEST WESTERN PLUS Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to evaluate your stay at our hotel here in Triberg. We're very sorry that you had problems with our car park. But I am pleased all the more that it has to offer you our services and amenities to our room so much. We are already looking forward to be able to welcome you back as a guest in our house. Until then, I remain, Yours sincerely George HW Wiengarn and the entire team of the BEST WESTERN PLUS Hotel Schwarzwald Residenz

"Spacious and Comfortable Rooms near the enter of Triberg"

4
14/10/2015

This hotel overlooks the town of Triberg. The staff is very helpful. Our room was spacious and comfortable although the furnishings were somewhat dated. The indoor pool is large and the area well maintained. We had dinner in their restraint and the food and service was also very good. The breakfast buffet is the usual European buffet plus scrambled egg, bacon and sausage. They offer covered, secure parking.

Georg W, Inhaber at BEST WESTERN PLUS Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to review your stay with us here in Triberg! Your review shows me that we are on the right track. I would be very happy to welcome you again here with us at the BEST WESTERN PLUS Black Forest residence. Until then, I remain, with best regards, George HW Wiengarn and the whole team.

"great hotel, great location"

4
12/10/2015

My husband and I stayed here for 2 nights in October. The hotel was clean and modern. I was a little concerned about the location because it wasn't in the center of town, but it was really just a short walk into town. Although the hotel has a parking garage, we were able to find street parking for no charge.

Georg W, Inhaber at BEST WESTERN PLUS Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to review your stay with us here in Triberg! A review like yours is a great compliment for us and shows me that we are on the right track. I would be very happy to welcome you again here with us at the BEST WESTERN PLUS Black Forest residence. Until then, I remain, with best regards, George HW Wiengarn and the whole team.

"Heavy Climb"

3
08/10/2015

This hotel had a great view, but it was a long climb to the hotel each time we went into the middle of the town. The pool was nice but parking was limited. I booked on the internet and was unable to select 2 adults. When I arrived, I learned I had to pay almost double what I originally thought. I might not have stayed there had I known in advance. There were many other options, closer to the middle of the city.

Georg W, Inhaber at BEST WESTERN PLUS Hotel Schwarzwald Residenz, responded to this review
Dear Ms. Kelly M. , thank you for your review pity that you increase the location of our hotel has fallen not so good about the city. This is what we deeply regret. The increased price I would like to tell you again. You have booked a double room for single use and but there were two and were thus as billed on that day best rate for a double room with 2 people. I would be very happy to welcome you in our residence in BEST WESTERN Plus Schwarzwald again here and I remain, Yours sincerely, Georg Wiengarn and the entire team.

"Mixed eperience"

4
27/09/2015

In December 2014 I stayed a few night in this hotels for business. I was very happy with the service, the rooms, the views and the food. The breakfast was typical German, so no issues. I joined two times for dinner. Lovely food. In the evening some nice activities near the entrance of the hotel as Christmas was just two weeks away. The views from the rooms are superb ! At the 1st floor is might be less good than the higher floors, so for the view, the higher the floor, the better the view. The bedroom is spacious. So when I told at home of my great experience in this hotel we decided to book this hotel for 4 nights as a stay over for our trip to Austria. So in the end of July 2015 we came back with my family. The experience was not bad, but less good than in December 2014. Because it was so warm, we slept with the balcony door open. The "automatic alarm bell" of the church bells woke us up every morning at 07:30. For some people this might be a little bit early. As we went bed early it was noticed that we had some discomfort from 'traffic' at the floor above. Children running through the hallway at 23:00 making some noise can prevent some people from sleeping early. So summarizing, this hotel is not bad, it has good food, but the sleep time might be limited due to noise of other guests in the holiday season. If I need an hotel in this area I would not hesitate to come back.

Georg W, Inhaber at BEST WESTERN PLUS Hotel Schwarzwald Residenz, responded to this review
Dear Mr pa3ddg, thank you for taking the time to evaluate your ears stay here in Triberg. I am very sorry that you were woken by the church bells of the Sanctuary in the morning. Sorry, we have here but no influence on it. Here in Triberg we live in a very devout area and there is a tradition that the bell is rung in the morning. I'll give you right, of course, that should prevail by 23 clock resting in the hallways and all guests should be considerate to each other. I would like to thank for the remaining positive review of our hotel. We are very pleased to welcome you on your next visit to Triberg again and remain until then, Yours sincerely George HW Wiengarn and the entire team of the Best Western Plus Schwarzwald Residenz Triberg

"Nice experience"

5
27/07/2015

Hotel location was fantastic , 15 to 20 min. walking to the center . We booked a two-bedroom apartment it was great big clean quiet the view was fantastic . The staff was very helpful understanding . Breakfast was good . free parking available , Recomanded for others . I were having a problem with the wifi & other was geeting it fear . The town was great hope to visit again specialy the cock`s clock shops and the waterfall

Georg W, Inhaber at BEST WESTERN PLUS Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to review your stay with us here in Triberg! A review like yours is a great compliment for us and shows me that we are on the right track. I would be very happy to welcome you again here with us at the BEST WESTERN PLUS Black Forest residence. Until then, I remain, with best regards, George HW Wiengarn and the whole team.

"Triberg Best Western - A Most Pleasant Experience"

5
21/07/2015

This hotel, with it hillside view of Triberg, was one of the best experiences of our vacation in Germany. Convenient, comfortable and reasonably priced - the service was excellent, drinks on the veranda in the evening and a fine breakfast made this one of the best lodging stays in the country for us.

Georg W, Inhaber at BEST WESTERN PLUS Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to review your stay with us here in Triberg! A review like yours is a great compliment for us and shows me That we are on the right track. I would be very happy to welcome you again here with us at the BEST WESTERN PLUS Black Forest Residence. Until then, I remain, with best regards, George HW Wiengarn and the whole team.

"Great spot"

5
01/07/2015

Chose this hotel for its location and price. Parking outside the hotel for free was a big bonus. Our room was facing the city on the top floor and I have no complaints. It was warm when it needed to be and quiet. The pool is heated, indoors and amazing and they have a very clean sauna. The breakfast was nothing to brag about but was still very good. Staff is friendly and helpful and the walk into the city (about 20 minutes) was not bad at all. There is a market about 5 minutes away, so i suggest snacks and drinks there. The bar at the hotel is good and small. Not a party hotel which was good. Great for couples and families. I would like to stay here again.

Georg W, Inhaber at BEST WESTERN PLUS Hotel Schwarzwald Residenz, responded to this review
Thank you for taking the time to review your stay with us here in Triberg! A review like yours is a great compliment for us and shows me that we are on the right track. I would be very happy to welcome you again here with us at the BEST WESTERN PLUS Black Forest residence. Until then, I remain, with best regards, George HW Wiengarn and the whole team.