Best Western Premier Hotel & Spa Les Sept Fontaines

I'm never sure about staying in Best Western affiliated hotels and have had some rather mixed experiences, but this hotel is very good. Lots of free parking and a friendly and helpful reception (in fact all the staff we had contact with were great). Our room was larger than we had expected (although not large) but it was very well decorated and had everything you need for an overnight stay. The bed was comfortable and there other good ameneties. Good bathroom with excellent shower and a separate toilet. We opted for the Express Petit Dejeurner in the lounge as we don't like buffets and this was very nice. Another hotel to add to the list for overnight stops in France.

Our 5-night stay between Christmas and New Year was a wonderful experience! The staff, the Comfort Rooms, the Spa (pool, hammam and the 80' massage) and above all the culinary journey and wine tasting orchestrated by the Chef and Sommelier Adrien from our very first dinner to the awesome New Year's Eve dinner, not to forget the excellent buffet breakfast, altogether ensured some memorable moments of sheer delight! A huge THANK YOU to the General Manager and his team! I believe the Chef deserves a 1* Michelin rating! The Hotel Sept Fontaines in Tournus is well worth a detour if you happen to be in Burgundy! Moreover, it is conveniently located and close to Beaune and other « must visit » places in the area. NOT TO BE MISSED ON ANY ACCOUNT!

The reception was very friendly, the rooms are very nice and new, the spa was a disappointment! in the steam room there is no water hose for cleaning! that is absolutely not normal! the receptionist at the wellness area was arrogant! a big sign per person only one towel for 30 € per hour a disgrace!!

Very classy hotel at a remarkably good price for the room. Public areas are luxurious and the bedrooms very comfortable. There's even a Nespresso coffee machine in the room. There is also extensive free parking at the hotel. The river and old town centre are close; only a 5 minute walk. Don't be put off by the trailway line at the back of the hotel and a busy road at the front: sound proofing works well and there was no noise heard inside the hotel. We'll definitely stay here again

Above & beyond any 5 star hotel and it was the second year I stayed for a week of rest. Service attitude was genuinely hospitality focused; housekeeping was immediately ready to respond to any needs; but what was unforgettably exceptional was what happened when I experienced a very unpleasant & disgusting medical emergency in their restaurant (necessitating ambulance etc) and they could not have been more sensitive, gentle, and supportive, repeatedly rejecting my attempts to apologize. An incredible 4 star hotel that should be 5 star, including for its gourmet restaurant.

We thought this was one of the best BW Hotel we have stayed in. Great location and parking, everywhere was clean, well decorated and smelt fresh as if recently refurbished. Facilities were also very good. Had dinner in the restaurant which was beautifully presented and tasted superb, Emma who served us was attentive, friendly and helpful even though it was an incredibly busy service. If we visit Tournus again we will definitely be staying here!

Having previously stayed in a higher rated hotel in Tournus we were more than pleasantly surprised by the Best Western, Les Sept Fontaines. It's a perfect stopover after a long drive or a great weekend getaway. Above expectations spa and swimming pool, quiet, generous accommodation ( we stayed in a superior room) very good breakfast, good restaurant and interesting wine cellar. The hotel also offers garage parking and it's welcoming to pets. We will definitely stay again!

Great location, excellent service and sumptuous food in their restaurant. Sommelier Adrien was particularly helpful - he was enthusiastic, knowledgeable and passionate about wine and we really enjoyed the wine tasting in the cellar and ended up buying some bottles!

This is our second stay at the hotel. The staff is obviously picked for their professional aptitudes and friendliness. Also, we were greeted by the same employees we met the year before which is extremely rare in this industry known for its high turnover. We travel a lot, this is our top favorite. The rooms are beautiful, always perfectly clean, beds extremely comfortable, the restaurant is one of the finest dining in the area, the spa is fabulous and the treatments are wonderful. Do eat at the Cloître, do use the thermal facilities, do use the spa treatments and absolutely do experience the wine testing in the beautiful “Caveau”. You want to experience France? You want to experience Burgundy? Stay there and do not hesitate to ask the knowledgeable staff for further Burgundy experiences. This is a true 4 stars hotel!

Bad by all means except the night sleep quality. Breakfast is mediocre, with old capsule coffee machine which produces low quality coffee. Food choice is poor: just omelette and fried bacon with a couple of doughnuts, very poor smoked salmon cuts. The staff in the reception is rude and perfectly represents the image of France well depicted in the book "One year in the Merde". The staff manager Leyla can stand in front of you and argue with a serious expression in her face that there's a normal thing to have a large family-size table vacated during breakfast because it's prepared for the afternoon meeting with wine. In any hotel in the normal world, it would certainly be her last day as a manager. The hotel is always half empty during the low season, with ready rooms. However, you could be asked to wait a couple of hours just because you came earlier than they anticipated you would. Hotel staff anticipation of how the things should be run is the measure here. Avoid at all costs unless you are not going to have breakfast, use any service by the hotel and will simply stopover.

The hotel exceeded our expectations - very stylish, luxurious and well appointed rooms and common areas, very good value for money. Free car park and very reasonably priced electric car charging an extra bonus. We will definitely return in the future.

welcoming hotel I have ever been have a break at Tournus (romantic one) I was happy to have one night in that hotel welcoming hotel I have ever been have a break at Tournus (romantic one) I was happy to have one night in that hotel welcoming hotel I have ever been have a break at Tournus (romantic one) I was happy to have one night in that hotel

This hotel is so beautiful, modern and maintained impeccably. I was shocked how nice it was because we took a last minute detour and they had one room left. The employees, specifically Manon were so kind and helpful and made the stay more enjoyable. Make reservations early for meals because this is a small town with limited restaurants.

The hotel is wonderful. We booked the suite with terrace, absolutely perfect. Very elegant French, Burgundy old Bourgeoisie style decor with all the modern amenities. Most of the employees speak English and a few multiple foreign languages. The “regular” rooms are as elegant and comfortable. The staff is very classy yet very friendly, they will do their best to accommodate you. We asked if we could have a sun umbrella for our terrace, they had it all set up in no time and with a smile. The hotel restaurant, “Le Cloître “ is fabulous, gourmet, a must! The spa is one of the prettiest and most enjoyable ones we have encountered. The pool is a bliss, surrounded by large bay windows, the sensory shower delightful. The spa services are excellent also. To thoroughly enjoy your experience at “Les Sept Fontaines” you must do the wine tasting, this is the best place to discover amazing Burgundy wines. We travel a lot, the “Sept Fontaines” is on top of our list. I am French, we regularly stay at lovely hotels when we visit family and friends in France, this is the best quality hotel, through and through.

If you book this hotel via booking.com, you are not welcome here ! If you want to access their spa they will make you pay an extra of 30 euros. The ladies came all the way to the swimming pool to make me pay for it. This is what I call a proper humiliation...

Our third visit here and there's a reason why we keep coming back ! It's a good hotel with a nice restaurant that serves great food . Our lack of the ability to speak French is awkward as only reception speak English well , but that's our fault . We had a lovely dinner my monkfish curry was truely the best I have had ( and I do like to pick monkfish curry if it's on offer ) my husbands beef Rossini was also beautiful to eat . Would we visit again ? Yes absolutely ( but I do want to have some French speaking lessons if possible before )

We stayed but one night here but wished it was more. What a beautiful, comfortable hotel on the main street in this town. Room #4 was on the small side with a separate toilette from the bathroom. The A/C was fine, the view exposed the courtyard, the location was near an ideal bakery. We didn't include breakfast. It was Monday, and the stores were closed--no chance to visit the shops nearby. If you are looking for a newer hotel with a beautiful lobby manned by professional staff, this place is for you.

Very hot weather in France but hotel was fully air conditioned and very comfortable The Terrace is an exceptional venue for evening meal and the food was very very good . Have stayed at this hotel several times and have never been disappointed

Very spacious, comfortable rooms with immaculate cleaning. Lots of parking and secure, garage parking if needed with a small additional charge. Fantastic fine dining restaurant. A real find on the main drag between Dijon and Lyon. Would highly recommend.

Our first visit to Tournus, travelling down through France to Italy. So pleased we stayed at this lovely hotel. The staff were very welcoming, everything was spotlessly clean and our room was beautiful. I think we had a disabled room as it was very spacious with a very large bathroom. The double sink and shower were very good. The decor in the room and attention to detail was excellent. Plenty of parking. We didn't t eat in the restaurant but the outdoor setting looked lovely. We had a mixed charcuterie board in the bar area which was delicious. Again service was very good. The town itself is small but the Abbey is definitely worth a visit and the audio guide very informative. Would certainly recommend and if travelling this way again would definitely stop here.

We stayed last year and decided to come back as our preferred stop over travelling south in France. Welcoming staff, beautifully maintained spa - excellent! Ate in the restaurant brilliant. If we head this way again we will be back. Thank you to the team.

We generally stopover in Tournus every year, but the guesthouse we usually stayed in has closed so we needed to find a new accommodation. Having had dinner at Les Sept Fontaines (Le Cloitre) last year, we decided to stay overnight this year. It was a very good decision! First impressions from staff at reception were excellent, - very helpful and attentive to any queries, but also friendly and engaging too. Very important for us as we have our car - very secure garage parking on site. (10 euro/day). Our room was very well appointed, with everything you could think of or require. Dinner was excellent, and it was a real bonus to have the open style kitchen and watch the chefs in action. Similarly breakfast the next morning was of a very high standard. I would certainly return in a heartbeat., and recommend Les Sept Fontaines thoroughly!

Received a very warm welcome in this beautiful hotel. All the amenities are exceptional and highly recommended. The wine cellar too. An initial doubt about the railway line being so close was soon dispelled. The rooms are very well insulated. The private dining room for our family celebrating an 80th birthday which included an 18 and 12 year old was appreciated. The 7 course dégustation menu was a special treat, with attention given to the vegetarians and younger generations. Our two dogs also received a warm welcome with a bed and bowls placed in the rooms. We highly recommend this hotel and will return.

We were a couple looking to get away for a night over the weekend. The hotel was lovely, clean, modern, and newly renovated and the reception staff were also very welcoming. Nice little quaint city to take a stroll in too! We made reservations at the hotel restaurant for dinner and were very disappointed by the food choices - if you have a seafood allergy - the choices are very limited but the worst part is that it took 1.5 hours to get our main meal but that time you've lost your appetite! We also booked to spend some time at the indoor pool - when we arrived it was so overcrowded with not a seat in sight - wasn't sure why we even had to book! We waited 20 min and with no seat and nowhere to leave our towel except on the floor, we decided to go back to the room. Very disappointing and poorly managed. Later that evening went to the spa for a facial & back massage that was really good!

Excellent stop over for 2 days at Christmas.. Superb room with great bathroom and rain shower. ,lovely Christmas meal served in beautiful dining room with tables well spaced out . The staff were very attentive and professional. Would recommend this hotel highly.

We stopped here on the way to the Alps. OMG the most relaxing perfect hotel to stay in. Felt so lucky that we opted for Les Sept Fontaine's. The spa is lovely , the rooms are gorgeous, the staff so helpful and the food in the restaurant was very good. Just wish we had stayed 2 nights.

I only stayed 2 nights and what a mistake on my part - the hotel is gorgeous, it is recently built, but the food is unspeakable. I got the say - the chef does some wonders. If. you happen to travel to Burgundy and you want to be closer to the wine region, I highly recommend this property

Our Amsterdam-Nice flight was cancelled: we had to rent a car to attend to an event! As we realised we couldn't make the road in one go, we decided to stop half way and found this hotel: very conveniently situated close to the highway (but far enough from it to not be inconvenienced by it), in a village full of great restaurants. The hotel has a parking, the staff was helpful and friendly, the room was clean and comfortable, with enough soundproofing to allow for a great sleep despite of the proximity of the railway (we are particularly sensitive to noise and slept very well). The hotel is beautiful and the town full of history. We were happy about our one night halt and won't hesitate to book there again if life takes us to that area. Incredibly good value for money.

I stayed here mid-June with VBT cycling group of 12 for a couple nights. Very impressed! This hotel was the nicest, most beautiful, clean, quiet, and best decorated hotel I've ever stayed in. The service and food were also top notch. The brand-new decor is contemporary/modern with incorporated pieces of local history. Everything in the hotel sparkled! Location in a very quiet, pretty area. Absolutely exquisite! It was very difficult to leave this resort.

From the second you walk into this hotel it's a total joy. It has a very authentic charm which you might not expect from a new hotel but what has been created here is really special. My husband and I stayed there after a long, hot, tiring drive from England and we're greeted by members of the team who immediately helped us to park in the secure garage and accommodate the bikes we had with us. Alexis in particular went the extra mile to help us which after a long day travelling was so welcome. Checking in was made super easy, we had drinks after dinner and again the staff were attentive and accommodating including Alexis again. Lots of hotels I stay in are efficient, clean, stylish etc but lack the personalised and genuine feel this hotel has created. The room was perfect, bed in particular was extremely good. This place is a must - we will certainly be back.

This hotel has been renewed 2 years ago! Very nice place to go and super silent. I will be back very soon, this summer, to enjoy the wine road and the nice food of all the restaurants around! Thank you to the team of the hotel, always willing to help and read to provide you the best of the service

Exceptional family suite ( we had two children and two adults). Brand new decor and great bathroom. Beautifully comfortable bed. Terrace was a nice addition. Super easy stay on the way to the south of France as only 5 mins from the motorway. Highly recommended hotel.

We were hoping for a nice, charming and pleasant stay, and we were confident, with such a price per night, that this would be the case. But we were totally dissapointed. First of all, no true welcoming at the reception desk : it took hardly 10 seconds to the person in charge at the reception to give us our key for the room. No explanation at all, no information about internet, about the breakfast, about the spa, etc. Very disappointing. Our room was opening on the terrasse, were the customers are dining : impossible to open the curtain. We were feeling like in the cellar...When we went to the spa, the person in charge asked us our room number. Then she said immediately : oh, you reserved through Booking, I see...So for you, the spa is 60 € for one hour. Kind of remark which made us feel like "under-customers", or customers of second category. But we paid our room 170 € a night + Breakfast in addition !!!

We needed a place to stay between the south of France and Paris and based on the reviews picked this place. What a mistake. This place is about as pompous and pretentious as it gets considering it is basically in the middle of nowhere. If you're a less is more believer you'll like the fact that they charge 244 euro for a room with one pillow per person and one towel each. The shower, being ultra modern, doesn't have any walls and water goes everywhere and I mean everywhere. With only one towel each it really gets messy quickly. The room itself was large by European standards. Then there's the food issue. At breakfast no one can be bothered to help you. You're on your own for everything. When you ask they point a haughty finger at some food. And dinner is a totally pretentious affair where you're lucky to find one thing on the menu to order and they aren't happy if you don't want to order your dessert when you place your main course meal. We had the duck which was chewy and tasteless. We got the impression the food was secondary to the presentation of it. There is free parking, as the woman in reception told me, but they don't tell you it is down a steep hill which makes getting the luggage up to check in and down again (and it was pouring rain leaving) an absolute mess although we found out later that there is a garage onsite. Definitely would avoid this place on our next trip in the area.

We have spend one night on our way back in this hotel. Very friendly and efficient welcome and check in. The room is modern and well equipped with comfortable bed. Even if due to covid the choice was restricted we had a very pleasant diner. The basic Chardonnay from Burgundy was just excellent. The terrasse is in a large patio. We will certainty return to this nice Hotel to try the Spa and swimming pool which unfortunately were closed.

This is a very nice hotel, nicely designed, friendly staff. The SPA looks nice but due to COVID not open. A breath of fresh air for Tournus where the other hotels tend to be a bit dated. Definitely we will go back.