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Best Western Plus Executive Hotel and Suites, Torino

4.5/5  - basé sur 825 notations.
Via Nizza 28, 10125, Torino, Italy - See map
Best Western Plus Executive Hotel and Suites - Exterior The Best Western Plus Executive Hotel and Suites is ideally located in the center of Torino. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Best Western Plus Executive Hotel and Suites is a high-tech modern building with 73 rooms and suites all with the comforts of living areas and bedrooms, providing wide space for even the most distinguished traveler. The Best Western Plus Executive Hotel and Suites is strategically located in the center of Turin, close to the Central Railway Station Porta Nuova and Via Roma, the main street, few steps from the Underground Station Marconi, which quickly connects the hotel to all the attractions of the city of Torino, also Lingotto Congress Centre and the Olympic Stadium are reachable in few minutes. Whether you travel for business or leisure you need space to spread out, time to gather thoughts and comfort to work at your peak or simply relax. You will be completely immersed in a welcoming atmosphere and your stay will be luxurious but informal, with all modern conveniences at hand. A tasty and satisfying day starts in the morning with our breakfast buffet, bar corner in all rooms, Internet reliable cable and free Wi-Fi, free fitness facilities and open air solarium with a small hydro-massage pool, rental bike, free espresso and tea buffet 24-hours, business office, meeting rooms with up to 45 seats and a three-floor parking lot.

Best Western Plus

Executive Hotel and Suites

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 825 guest reviews
NOTE ISSUED
Excellent
408
Very Good
313
Average
81
Poor
18
Terrible
5
REFER TO NOTICE
Business Business
257
Couples Couples
319
Family Family
97
Friends getaway Friends getaway
59
Solo travel Solo travel
36
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Nice hotel but the area could be better"

4
05/11/2018

This is a nice, clean, comfortable hotel. The rooms are a little on the small side but adequate for a few nights stay. The shower was powerful and linen was changed during our 2 night stay. The room was very warm even in November and opening the window meant I didn't sleep well as the traffic outside created noise all through the night. There was an air conditioning unit but it blew hot air whilst on the cold setting (this may have been user error and as it was our last night I didn't seek any assistance). The staff are friendly and helpful, they booked us taxis and advised us regarding our trip to see Juventus at the Allianz. There isn't a lot in the immediate vicinity of the hotel, the main centre is the other side of the train station which is a little bit sketchy. We saw homeless and soliciting whilst passing which was a little intimidating. The breakfast was decent, a choice of cereal, pastries, fruit, waffles, meats, cheese, bread, youghurt, bacon and eggs with coffee, juice and tea also available. All in all, I would recommend this hotel.

"Nice hotel. Dodgy location."

3
05/11/2018

If you could pick this hotel up and place it in a nicer part of town it would get 4/5. Welcoming and helpful staff, nice rooms and a very nice breakfast. The problem is mal my that the area of town in which it is placed is questionable at best. Vagrants and ladies of the night frequent the nearby train station, add the dodgy characters who offer you drugs on the street corners in the vicinity and you realise you aren't in a great place. I'd probably avoid if there is a next time.

"Could do better"

3
21/09/2018

Overall a very nice hotel with plenty of secure parking which was very welcomed. The staff were all very helpful and spoke excellent English but there was room for improvement. The lifts are very small, barely big enough to hold four especially if they have any luggage. When we asked for drinks the range available was very limited, they had simply run out of basic drinks such as wine and draught beer. On our first morning the breakfast service was hopeless. At different times they ran out of clean plates and cutlery. The hot dishes were not being topped up regularly and there was often just a few bits of sausage and scrambled egg left. The staff were trying their best but there were simply not enough of them to cope and they were all trying to do everything meaning some things were being missed. On top of lukewarm water in the room due to a plumbing problem it was not a great start to the day. The day concluded with the fuses blowing in our room when we turned the lights on, but this was resolved very quickly and these things happen. The hotel is easy to access from the motorway, close to the station and it is not too far to walk into the main shopping area.

Gen M, Responsabile relazioni con la clientela at Best Western Plus Executive Hotel and Suites, responded to this review
Dear Guest, We are really sorry if our service wasn't like you expected. Particulary talking of our breakfas service, as you noticed in your review, our staff does the very best in order to guarantee a good service to all of our visitors. However, when the breakfast room reach the full capacity, even if we try to do as quick as we can, it's very hard to refill the whole buffet properly. After your review we will surely improve our service. We are already solving this situation in order to guarantee to you and all other guests a better experience. Thanks for sharing your opinion with us, we really hope to have a second chance to let you change your mind. Best Regards, The Executive Team.

"Good value."

4
18/09/2018

Nice place and good value. Modern room and bathroom. We were three of us, and room was a good size. Car parking available. Hot and cold breakfast was on offer. Wifi worked. Very centrally located. Friendly service. Recommended.

Gen M, Responsabile relazioni pubbliche at Best Western Plus Executive Hotel and Suites, responded to this review
Dear Yavar, We are glad to know that you have appreciated our service and our hotel. We want to thank you for you kindly words. We hope to host you again in future. Best Regards, The Executive Team.

"Many good things about this hotel"

4
30/08/2018

We stayed in this hotel for 3 nights in early August. The room we were given had not been made up, so we were immediately given an upgrade with which we were very pleased. The best thing about the hotel was the roof garden with a small pool/Jacuzzi, garden furniture etc - a lovely place to relax after touring Turin. The breakfasts were lovely and we were pleased there was an outdoor terrace. You could make your own huge waffles which was new to us and great fun. The service was really friendly and I want to especially mention Emanuele who gave us excellent advice on a number of occasions about what to eat at the nearby restaurants recommended by the hotel. He was also immensely kind in that when I left a dress hanging in the wardrobe on leaving, he immediately posted it off to my address. A great credit to the hotel.

Gen M, Responsabile relazioni pubbliche at Best Western Plus Executive Hotel and Suites, responded to this review
Dear Guest, Thank you so much for your kindly review here on Tripadvisor. We are glad to know that you appreciate our terrace within the jacuzzi where all our guests can relax themselves in the heart of Turin. Our waffle machine is at free disposition of all our guest in order to make the breakfast more fun and more tasty: maybe spreading some Nutella or some jam or... some good honey! Emanuele and all the staff want to thank you for your kindly words and we all hope to host you again as soon as possible. Best Regards, The Executive Team.

"Nice Accommodations, Sketchy Location and NO Pool"

4
19/08/2018

I choose this hotel as it came up in my search of hotels with pools and fit our needs and budget. Well, their "pool" was a hot tub so that was very disappointing. Thankfully, the accommodations made up for this and exceeded our expectations. The room was spacious and the bathroom was so lovely with it's big shower. The staff was very nice and the breakfast was fantastic - probably one of the best I've had in Europe. The location is a bit sketchy. We decided to walk a few blocks for dinner and I was genuinely nervous passing some of the people hanging out near the train station and on the side streets. I guess with being close to the train station I should have expected it. Otherwise, it was a great hotel and convenient for getting around.

Gen M, Responsabile relazioni con la clientela at Best Western Plus Executive Hotel and Suites, responded to this review
Dear Dana, Thank you for your kindly review on Tripadvisor. We are sorry if the jacuzzi wasn't as big as you expected but we can assure that is well described on all the websites where our hotel is present. Anyway, we are happy to read that you appreciate the accommodation and we are proud to know that our breakfast was the best that you had during your trip across the Europe. We really thank you for your fantastic words! The hotel is situated in one of the most multicultural neighborhood of the city popular for its bars and restaurants, as you seen, even if we are near the train station. We look forward to welcoming you back in the not too distant future in order to let you change your mind. Best Regards, The Executive Team.

"Ok Stopover"

3
27/07/2018

This hotel was a stopover enroute to the French Alps. The room was great with a kitchenette obviously geared to the business market . the aircon was odd next to the bed and was full of fluff! All in all I can't criticise the room. The rooftop jacuzzi was a bit shabby and freezing! The foot wash was just a showertray that was not plumb in to any drain?! The most disappointing thing was breakfast it was dreadful the "hot" item (rubbery eggs) and greasy bacon and cheap hot dogs were stone cold when I pointed it out he took the dishes away and I heard the microwave pinging as he reheated them and returned them! Christ knows how long they'd been there and then reheated :( likely the eggs were even more rubbery!! The rest of the choice wasn't great I've stayed in budget hotels with better breakfasts. I was going to tell her at check out but she didn't ask how our stay was just took the key and demanded the city tax. I wouldn't stay there again the area around the hotel is really rough/downtown even saw a drugs deal on way to train station!

Gen M, Responsabile relazioni pubbliche at Best Western Plus Executive Hotel and Suites, responded to this review
Dear Maxime, Thank you for your review following your recent stay in our hotel. Cleanliness and order are very important for our staff and this is why we will take seriously your warning about the fluff in your room. After one year of renovation and improvements, the terrace within the jacuzzi tub were reopen two months ago with brand new drains. However our maintenance will have a check of the area reported by you. It's with displeasure that we read about your breakfast experience. We are sorry if wasn't up to the standards that you expected, but we can guarantee that we never used (and never will so) the microwave oven to cook or to reheat our buffet food. Actually we don't have a microwave in the kitchen: Hotdog and eggs are daily cooked by our Piramyd staff. We have only one microwave on the buffet available for the guests. We really hope to have a new chance to host you again in the future in order to show you that was just an unlucky stay. Best Regards. The Executive Team.

"Still a good hotel but desperately needs to fix WiFi and TV channels"

3
15/07/2018

Just as last year, I had gone to Turin for just 2 days in order to see an opera at Teatro Regio Torino and I wanted somewhere clean, quiet, out of the centre and near the park and river, and near a good supermarket since I have to prepare my own food. There was no hesitation in returning to Best Western Executive Suites because it had fulfilled all my wishes and given me a lovely stay in 2017. I'd asked to book the same room as last year: a Business Suite on the top floor in the building at the front of the hotel. It was very clean and mostly quiet – though not as quiet as last year because a group of young men, staying at the hotel, had been drinking all day and, on Saturday night into 6 a.m. Sunday morning, chose to sit and drink and smoke and make a fair bit of noise on the terrace towards the front of the hotel, on the ground floor. I think guests should not be permitted to use this area beyond midnight – just as the rooftop terrace – as it is noisy for those guests at the front of the room. I could hear them from my top floor suite so I imagine it had been much worse for those guests on lower floors, with rooms directly over the terrace. The bed was nice and firm and the pillows comfortable too. The TV channels – there is a huge number! – are mostly Italian shopping channels. Last year there were also several American/English language channels. This year, that had changed. There were two news channels. The folder, in the room, clearly said that Business Suite guests could also get extra channels – this was not the case. When I enquired, the staff said they had recently, that the number of channels had been reduced. To my mind, the hotel should provide a better selection for those in Business Suites. The staff were helpful, friendly and kind throughout my stay. However, the worst part about the room was the WiFi in my room. If I could even get a connection (each time if took me or one of the staff members SEVERAL attempts to connect) was APPALLINGLY slow and unstable constantly. It was impossible to watch programmes on Netflix on my laptop with these problems which, when there is nothing but BBC News or an Italian shopping channel – and you're too tired to read a book – was very, very annoying. Last year, I'd gone running in the park. This year, due to a foot injury, I had to use the hotel fitness room. It's very small but, at least, had the machine I needed. The bad part about the gym is that the air conditioning is completely ineffective. I tried to turn it down to the lowest temperature, and a member of staff also tried to help, but it made no difference. The room is in the basement so it became very hot and uncomfortable very quickly. For my needs, the Best Western is still a good venue though I have asked to see if a different room, for my next visit, would provide a problem-free stay. In any case, as an absolute priority, the hotel needs to fix the Wifi and provide a much better selection of TV channels in the business suites.

Gen M, Responsabile relazioni pubbliche at Best Western Plus Executive Hotel and Suites, responded to this review
Dear Sheena, First of all we would like to apologize for the noise coming from the terrace. That is one of the most busy area of the entire hotel during the summer months but we will try to make sure that this inconvenience will not repeat again in the future. In cases like this one, we always recommend to call the reception as soon as possible. We are improving our WiFi service adding an additional internet connection to allow all the guests to surf the web without any problem. We will also discuss Your proposal about the tv channel list in our next team meeting. We really appreciate the words that you wrote to the staff which always make us proud of our job. We are always at your disposal for any question or need you may have. The temperature in the gym is fixed so it is now possible to work out without any problem. Looking forward to host You again. Best Regard, The Executive Team.

"Fantastic stay"

5
12/07/2018

Our party of 17 including 9 children stayed here for 4 nights to attend a gymnastics competition in Turin. We found the communication from Emanuele and help with our bookings before our arrival very good and all our rooms were upgraded at no extra charge. The hotel is spotless and the communal areas are modern and bright. Our bedrooms were fantastic, clean, spacious and comfortable with coffee machine and a small kitchenette to make hot drinks. The air conditioning was good (and necessary) and I found the room very quiet at night. The reception staff were extremely pleasant, friendly and very helpful especially with arranging taxis for us several times a day. Breakfast was very nice and the children enjoyed making their own waffles. My only slight niggle was that at breakfast the water didn't ever seem hot enough to make a decent cup of tea! This is an excellent hotel, great value for money and we would definitely return.

Gen M, Responsabile relazioni con la clientela at Best Western Plus Executive Hotel and Suites, responded to this review
Dear Guest, We are really happy to know that Your family appreciate our new waffles machine: enjoy our great breakfast service is the best way to start a new day. It was very rewarding for our team to read how much you loved your stay at Best Western Plus Executive. Emanuele wants to thank you for your special mention in the review. Looking forward to host You again in the future. Best Regards, The Executive Team.

"Excellent hotel in Turin"

4
04/07/2018

Reception staff were extremely helpful when we arrived. They were happy to spend time recommending places to visit and places to eat both locally and further into the city. The rooms (4 of us in 2 rooms) were clean, spacious and modern with really good shower rooms. There was always plenty of hot water & fresh towels plus an excellent hairdryer by the mirror. Plenty of wardrobe and drawer space plus tea & coffee provided in the room. It was extremely hot whilst we were there & the air conditioning did struggle a bit but we made sure we closed the blinds completely during the day to help keep the room cool. The breakfast was satisfactory with plenty of choice although the eggs & bacon were never particularly hot. There is a plunge pool on the roof which was a welcome bonus after a long hot day sightseeing!! There is a coffee station near reception which guests can use free of charge and the whole hotel is bright & modern and filled with artworks. All in all a really good city hotel which we will be happy to revisit.

Gen M, Responsabile relazioni con la clientela at Best Western Plus Executive Hotel and Suites, responded to this review
Dear Guest, Thank you very much for your kindly words about us. As you seen during the staying all the staff loves to be useful giving informations or advice in order to let you enjoy all the city treasures: from lovely restaurants, to the magnificent historical palaces of the City Centre. Thank you for choosing to stay with us at the Executive hotel, and we hope to welcome you back in the near future. Best Regards, The Executive Team

"Standard in every way"

3
11/06/2018

This hotel is ok in every way. There isn't really anything to complain about, but at at the same time there isn't anything special either. The facilities are ok. Clean, but a bit boring. The bed and the pillows could have been softer.

Gen M, Responsabile relazioni pubbliche at Best Western Plus Executive Hotel and Suites, responded to this review
Dear Guest, We are glad to thank You for sharing your opinion about us here on Tripadvisor. In the last month, we re-open our rooftop where all our guests can enjoy a sunbath or a restoring Jacuzzi, alone or with friends and colleagues, for all day long without any charge. We hope that You will give us a new chance in the future. Best Regards, The Executive Team.

"Nice staff, modern lobby"

3
25/05/2018

Arrived via Italo train which is about a 10 minute walk on a grotty, dirty area. Don't know why they've did not book us in Best Western Genio, across the train station,restaurants, etc. Lobby has modern furniture, beautiful but not comfortable. Breakfast included with the usual crostatas, eggs and waffles you have to cook yourself, fruit bowl had stale fruits, just eat the fresh kiwi and apple, coffee ok, pancakes not warm, sausage some cut in slices already ? Cereal, cookies, and biscuits, you can eat outside in the garden. Claudio very professional and kind checking us in and took his time. Others also on the front desk were helpful. Given a nice room, TV has lots of channels, keys are old style- actual keys. Toilet had the usual amenities, hot towel rack, bidet, clean but dated. Rom had hardwood floors and a desk, great and helpful Wi if is a bit spotty at times, best is early morning or in the lobby. Only bonus is the free shuttle that goes to the Torino factory outlet is in front of the hotel and also the return. The Torino factory outlet is a must go. Just wish this hotel was closer to the train, does not look safe at night for walking, kind of seedy area.

Gen M, Responsabile relazioni pubbliche at Best Western Plus Executive Hotel and Suites, responded to this review
Dear Guest, Thank You for your kindly words here on Tripadvisor. Our hotel is situated just at ten minutes walking from Porta Nuova station right near the downtown. We are glad to know that You had the chance to enjoy our breakfast and we apologize if something was not as You expected. Our staff is always at your disposition to explain or to help You during the choice of the product. All the reception staff and Claudio wants to thank you for Your compliments. We hope to host You again in the future. Best Regards, The Executive Team.

"Excellent customer service in a comfortable hotel."

4
28/04/2018

My Family and I, recently stayed for 3 nights in April 2018 to attend a Juventus football game. Although the hotel is not close by the Stadium: unground and bus transportation to and from was easy to navigate thanks to the hotel staff. They provided us written directions in English. I do believe they provide directions in other languages as well. This was very helpful. This saved us a lot of money on cab fare. We would like to thank all the staff for making our stay comfortable and enjoyable. Everyone was always so friendly and helpful. We would especially like to thank Ricardo for the outstanding customer service he provided my family. He is a very knowledgeable, good understanding of English and overall a very genuine person. We are currently travelling through Italy; hotel is close to the train station. You can easily walk to the hotel despite the road being bumpy and the sidewalk is narrow at points. (Florence was way more bumpier and narrower than the hotel road). The location is in a rougher part of town but not once did we feel uncomfortable, even traveling home at 11 pm on the underground. Good restaurants across the street. Best pizza we have had so far in 1.5 weeks has been at Giampys across the street. We ate there two nights out of the three. There also is a CRAI across the street to pick up snacks, water and milk for your room fridge. We found the hotel very modern and clean. A good variety of food choices for breakfast in a large room. The in-room safe is very large. Best pillows so far in our travels in Italy. The only negatives about the hotel is that the air conditioning was not allowed on yet due to a city bilaw not allowing the it on until May. We had to keep our windows open at night. The street noise was very loud well into the night. Street noise is minimal with the windows closed.

Gen M, Responsabile relazioni pubbliche at Best Western Plus Executive Hotel and Suites, responded to this review
Dear Audra, Thank you very much for your awesome words about our staff. We always strive to offer a great customer service to all our guest. A part from the direction to the Allianz Stadium we can provide a dedicated map to the best restaurants in the neighborhood in addition to the map of the Old Town followed by a fullfilled explanation of all city landmarks presented by our reception staff. We are glad to know that You appreciate our breakfast. The Pyramyd breakfast staff composed by Luca, Rosa and Federica make sure that all the products on the buffet are always fresh and with particular attention to regional production: from the four cakes, to the selection of four kind of cheese and six salami. We remember that You came to support Juventus F.C. during the match versus S.S.C. Napoli. As well as the game finished You have a good reason to come back for another game! We will be happy to host You a second time. Best Regards, The Executive Team.

"Just about ok!"

3
18/03/2018

Stayed here for 3 nights. My room was extremely warm. Had to keep the windows open to let the cool air come. I complained once to reception but they just came to switch the heating off. It still did not resolve the issue. Some people have commented on the area being a little dodgy. I think the walk from Puerto nuova station along the road is a bit shady/dodgy. The main plus point is that it's right next to Marconi metro and walking distance to the centre and all the sights. From and to the airport take sadem bus to puerto nuova station. 6.50 euros if you buy the ticket in the shop prior to boarding. When you get off at puerto nuova, cross the station and turn right to Via Nizza. Keep walking for about 10 to 15 minutes. The hotels opposite Giampy and Taj Mahal restaurents once you cross Marconi metro. The staff are fri3ndly. They suggested eating at Giampy which I personally didn't as it looked empty during the 3 days. There are numerous eateries near by. The best pizza i had was at Frattelli pummaro!! Enjoy Turin..

Gen M, Responsabile relazioni pubbliche at Best Western Plus Executive Hotel and Suites, responded to this review
Dear Guest, We are sorry about the problem in your room and we apologize for the way that we tried to manage the situation. We will talk about this in our next staff meeting in order to improve our service. Our neighborhood is knew as a multicultural area where is possible to find several kind of kitchen: Italian Thai, Japanese, Chinese, Indian, Egyptian and more others. Fratelli Pummarò is one of the best pizzerie close to us just like Giampy of Bottega Baretti. As you seen during your staying our hotel is close to the central station (Porta Nuova) and to the Old Town. All the main landmarks like Piazza San Carlo, the Egyptian Museum and the Mole Antonelliana are within a walking distance to us. We hope to host you again in the future. Best Regards, The Executive Team.

"OK, nothing special"

3
18/02/2018

A bit out of the way, although handyish for Porta Nuova railway station; not a great walk with a suitcase as the pavement was especially uneven and narrow in places. Reception staff were good, but when we asked for milk to go with the advertised all day free tea and coffee we were told to ask again in the morning as there was none - this was late afternoons, so not overly helpful. The hotel bedroom was OK, although some milk to go with the tea and coffee would have been good - are we the only people having milk in Turin? Our first morning were came down towards the end of breakfast service (we'd been up since 4am the day before) and, although the hotel should have known there were still guests who could have come for breakfast everything was down the the last dregs. A good thing both of us did't want that one last croissant! The eggs looked like they had been cooked at the beginning of service and left there - very unappetising. Whilst we were eating the staff were clearing away so even wen we went to get more it had been taken. Would not recommend this hotel.

Gen M, Direttore at Best Western Plus Executive Hotel and Suites, responded to this review
Dear Guest, Thanks for sharing Your opinion with the TripAdvisor community. Every review has the same relevance for us because contribute to makes our service better. The distance betweeen our property and the central station allow us to be one of the best option for a comfortable stay in Turin. All the major museums, like the Egyptian one, are within walking distance. We really want to apologize for the inconvenience about the milk and We will consider the option to add milk powder or milk in vials in order to make our mini bar service further complete. All your reports will be discussed in the next staff meeting. We hope to welcome you again in future to let You change Your mind on us. Best Regards, The Executive Hotel.

"Over the average in Turin "

4
10/12/2017

Highly professional staff modern environment close to the tube and train stations, and walking distance from the city centre. Great breakfast and decent rooms for a four star hotel. We really had good time.

Gen M, Responsabile relazioni con la clientela at Best Western Plus Executive Hotel and Suites, responded to this review
Dear Guest, We would like to thank you for sharing Your things about us. Porta Nuova station and the historical city center are very close to us, easy to reach in only ten minutes walking. Is also available a metro station near by us useful to reach the Lingotto Congress Center. We are delighted to know that You appreciate the breakfast buffet. Our selection of food and beverage with four different types of cake, croissant, cereals, yogurt, Nutella and more is everyday checked by our breakfast team in order to propose only the best to our guest. Every room has been made with the purpose to offer the best sensation of comfort and relax to all the guest. We hope to see You again here in Turin. Best Regards, The Executive Team.

"All about the service"

5
26/11/2017

Stayed for two nights. (Sat and sun) Positives: excellent service, went above and beyond by offering to print tickets to sports event, speaking to our cab driver on the phone and giving some great tips on getting around. We arrived early but they were very accommodating and gave us coffee and let us check in earlier than the advertised time which was so nice!!! Negatives: chose this place partially for some of the advertised amenities. Jacuzzi closes at 9 on a Saturday and is closed all day Sunday! Roof was not accessible at all. Those two things were disappointing simply because it was what initially set the place apart from our other options. Overall would highly recommend and would probably stay here again next time. The coffee was really good too!

Gen M, Responsabile relazioni pubbliche at Best Western Plus Executive Hotel and Suites, responded to this review
Dear Jared, Your words makes us very happy. We want to thank you for sharing Your opinion about us here on Trip Advisor. Our main goal is to make every guest happy about his staying with us. Helping you with every needs that could makes You feel like at home. The rooftop is not accessible during the winter for safety reasons. About the wellness area after your review we are considering some amendment to the opening hours for the future. Looking forward to welcome You again in the future. Best Regards, The Executive team.

"Hotel not 4 star"

3
30/10/2017

The hotel is not in a very good area, we arrived to be told there was no restaurant on site and as Sunday not much open. The reception area etc were very contemporary but the rooms a mis-match. Plus was the room was a good size. There was only one staff member on that had to do everything, however she was extremely helpful and friendly, the best bit of the hotel. 19E to park in a very dark underground car park. The breakfast was awful, the eggs were congealed not sure how long they had been there.

Gen M, Responsabile relazioni pubbliche at Best Western Plus Executive Hotel and Suites, responded to this review
Dear Guest, First of all, we would like to thank you for sharing Your feedback with us as this will be a great opportunity to improve ourselves and give a better experience on your next stay with us. Unfortunately our hotel don't have a restaurant available. Anyway in the neighborhood is possible to find many places that proposes Italian but also typical Piedmont cuisine as well as international ones. At the reception We always provide information about all these restaurants with a specific map. Our breakfast buffet propose a wide chose of cakes, pancakes, fresh fruit, salty food, milk, coffee and eggs. The freshness of all our food is daily guarantee and we are really sorry that You had problem with this. We are sure that if You would communicate this to the breakfast staff it would be resolved instantly. We really hope to welcoming You again in the future in order to have a second chance to surprise You. Best Regards, The Executive Hotel Team.

"4 star hotel,with 5 star staff"

5
27/10/2017

Lobby area is ultra modern,loved it...... breakfast room,too very beautiful. Breakfast was very good with staff there really kind and sweet!! Reception staff,too,veryyyyy helpful and professional,especially Elisabetta,Claudio,Riccardo and others too!!! Big rooms cleaned by great house keeping. GRAZIE A TUTTI DA MALTA!!

Gen M, Responsabile relazioni con la clientela at Best Western Plus Executive Hotel and Suites, responded to this review
Dear Guest, we would like to thank You for the beautiful comment: our Staff is always at Your disposal for giving You informations about our city and to help You throughout Your stay with useful advices and informations about what to visit and where to eat in the city of Turin. We appreciate that You loved so much our hotel design and style: since one of our goals is to make You feel comfortable as You were home, the entire structure has been recently renovated with modern furniture and pieces of art all over the building. Moreover, thank You for mentioning our super Breakfast buffet! Lovely fresh fruit, a good choice of cakes, pancakes, a salty variety of food and a great coffee are really important to start the day. The whole Team looks forward to having the opportunity of welcoming You back for another stay in the near future. Best Regards, The Executive Hotel Team

"Great hotel "

5
05/09/2017

When you check in to your room and it's fresh, clean, spacious and well-equipped and you know you're going to be comfortable and get a good night's sleep. Great hotel, great staff. We didn't stop for breakfast as we had to get on the road early. We did walk into the centre of Turin and whilst it's not the prettiest road it wasn't threatening.

Gen M, Responsabile relazioni con la clientela at Best Western Plus Executive Hotel and Suites, responded to this review
Dear Guests, Your great feedback left us all really pleased: it is our goal to know that You had a good night sleep in our comfortable rooms and, more than everything, to make You feel like home. It will be a pleasure to offer You another incredible stay next time in the near future, and we also hope that You will have the possibility to try our super breakfast buffet. Lovely fresh fruits, a good choice of cakes, pancakes, a salty variety of food and a great coffee, are just a small part of what we have to offer to our Guests for a perfect full American and continental buffet breakfast. The whole team look forward to welcoming You back and that You will give us another chance to surprise You next time. The Executive Hotel Team

"Great welcome and stay"

5
10/08/2017

We had 4 nights in Turin recently and had got the bus from airport and walked from station - in 37C temperatures - so arrived a bit hot and bothered. Staff on the desk were great, got us a cool welcoming drink, asked about the journey and explained a bit about the hotel and things to do in Turin. Area from station to hotel is not too pleasant but there are lots of restaurants and bars hidden down sidestreets. Decor in the hotel was tremendous, with lots of modern art dotted around, very modernistic and spotlessly clean. We had a very pleasant modern and clean room which had everything we needed in it - everything worked, no blocked sink or other frequent problems elsewhere. Only issue was the a/c was struggling a bit at 37C but that's to be expected. Breakfast items were very varied and you could sit outside in a pleasant courtyard. Would defintiely stay again and recommend to others.

Gen M, Responsabile relazioni con la clientela at Best Western Plus Executive Hotel and Suites, responded to this review
Dear Guests, Your feedback left us all really pleased. During these summer days we know that the temperatures are really high, for this reason we are trying to do our best to comfort You despite the hot weather, for example offering You a cold drink at our bar or having Your breakfast in our nice external courtyard as You did. To cool down You can also use our rooftop Jacuzzi, available for our Guests on our terrace. Moreover the Staff is always at Your disposal to help You giving useful recommendations and tips about Turin, solving eventual problems in Your room and also helping our Guests in regulating the temperature with the A/C system in the rooms. We are happy to know that You would come back in our Executive Hotel: we look forward to have You back soon and offer You another unforgettable experience. The Executive Hotel Team

"Helpful staff and great breakfast!"

5
02/08/2017

Really enjoyed our stay here. It is around a 20min walk into the centre of Turin but staff gave directions and booked cabs as/when needed. The pool is small but we had it to ourself every afternoon. The selection of food available at breakfast is great - everything you could ever want! Would happily stay here again.

Gen M, Responsabile relazioni con la clientela at Best Western Plus Executive Hotel and Suites, responded to this review
Dear Guests, our Staff is always at Your disposal for giving You informations about our city. We are pleased that You appreciated it and find it useful. Moreover we thank You for Your kind words of appreciation for the wide selection of our breakfast buffet and for having enjoyed our rooftop Jacuzzi, really useful to chill out on our terrace during the hot summer. We look forward to welcoming You again in the near future, maybe in the autumnal days when You can also try our Wellness area, perfect for enjoying a moment of pure relax in good company. Best Regards, The Executive Hotel Team

"That breakfast buffet!"

4
18/07/2017

The staff were very accommodating when we arrived an hour before check in and gave us lots of options of things we could do while we waited for a room to be ready. The only problem with the room was that the air conditioner didnt seem to be connected to the control panel and the room just would not cool down! The huge plus to this hotel was the 5 euro breakfast buffet. It was easily one of the best breakfasts ive had in Europe!

Gen M, Responsabile relazioni con la clientela at Best Western Plus Executive Hotel and Suites, responded to this review
Dear Guests, It is a pleasure to read Your comment and knowing that You appreciated the positive attitude of the Staff and our friendly service. In the specific we are sorry that You verified some problem with the AC temperature setting. We are pleased to inform You that our Guests can manage the temperature directly by the thermostat located in each room. However, the Reception Team is always at Guest's disposal in order to fix the preferred temperature. Moreover, thank You for mentioning our super Breakfast buffet! Lovely fresh fruit, a good choice of cakes, pancakes, a salty variety of food and a great coffee are really important to start the day. We hope that You'll give us a second chance to have the opportunity to welcome You back at our hotel and offer You another unforgettable experience. Best Regards, The Executive Hotel Team

"Perfect for my needs and excellent value for money"

5
09/07/2017

I had gone to Turin for just 2 days in order to see an opera at Teatro Regio Torino and I wanted somewhere clean, quiet, out of the centre and near the park and river, and near a good supermarket since I have to prepare my own food. Best Western Executive Suites ticked all the points on my wish list. I'd arranged an airport transfer with the hotel and I'd definitely recommend this. Not only is it convenient but the driver was nice, the price reasonable but I did notice, on leaving the airport, that there was a long queue for taxi's in front of the airport. I'd asked for a top floor, quiet room and my Business Suite was on the top floor in the building to the rear of the hotel. It was very clean and quiet – of course, you hear the occasional scrape of a chair from a neighbour but I hear no noise from TVs, other guests in neighbouring rooms or the street outside. The air con unit, a wall unit under the window, was, however, a little too noisy to have on whilst watching TV or whilst sleeping but I prefer to have the window open wherever I am, if possible. This was fine for me as I didn't feel too hot and there was no street noise. The air con worked well at other times and was good for keeping the room cool whilst I was out. The bed was nice and firm and the pillows comfortable too. Whilst the TV channels – there is a huge number! – are mostly Italian, there are several American/English language channels. The layout and space was good for me, as a solo traveller though the shower unit felt a bit small - that said, I think that is because I am used to an ‘open plan' type of shower. The staff were helpful prior to arrival via e-mail and during my stay. The WiFi is free, though a bit slow and unstable at times. I was, however, able to watch programmes on Netflix on my laptop with no problems. For those, like me, who need or prefer to make their own food, having the small kitchen unit is perfect. For foodies who prefer to eat out, there is a good selection of restaurants within 10-15 minutes' walk and the hotel has detailed information and recommendations about local eateries. There is room service at the hotel and you can pay a small charge for the breakfast buffet (which I didn't try but I saw it and it looked lovely with a good selection) but, other than that, there is no evening restaurant within the hotel. The hotel is about 25-35 minutes' walk from the centre of Turin. I didn't explore public transport options. The main road into Turin is not in a great area, it's a bit run down so it's not a ‘pretty' walk but I never had any problems. About 10-15 minutes' walk in the opposite direction is an excellent Carrefour supermarket, selling a wonderful array of standard and organic and speciality diet foods. Having walked round the centre of Turin and seen the location of other hotels, I'd definitely recommend Best Western Executive Suites because it's so much quieter and the river and a lovely park, not to mention excellent value for money.. I'll certainly come back to this hotel if, as I hope, I come back to Turin next year.

Gen M, Responsabile relazioni con la clientela at Best Western Plus Executive Hotel and Suites, responded to this review
Dear Guest, We are pleased that You found the room clean, quiet and functioning as well as our location nearby Valentino Park, nice restaurants and supermarkets, that has been working so well for You. As You already experienced, we can arrange airport transfers on request for our Guests at a reasonable price, in a way to ease Your trip to the Executive Hotel at the moment of Your arrival and also when You have to leave. The Staff is really pleased for the words You spent for us: it is a satisfaction for us to know that we looked after You so well throughout Your stay, giving You useful advices and informations about what to visit and where to eat in the city of Turin. In fact we always try to please Your requests and preferences about the rooms Your prefer in case we have the opportunity to make you feel more comfortable throughout Your stay, as if You were home. Since we are really close to a Carrefour Supermarket 24/h open, it's really easy for our Guests to satisfy every necessity and it offers a great variety of organic food also to take away in case You don't want to eat out everyday. Moreover, we are glad to know that You would come back in our Executive Hotel: this is definitely the best reward for us. We look forward to have You back soon and offer You another unforgettable experience. The Executive Hotel Team

"Everything we needed"

5
20/06/2017

My daughter and I stayed in this hotel and had a wonderful visit. It was very clean and bigger than any of our other rooms during this Europe visit. We enjoyed having a desk with WiFi, a sofa, a fridge to keep things cold, and a coffee maker. The desk attendants were very helpful, albeit not quite as friendly as our other hotels. We enjoyed the breakfast (eggs, cold and hot meats, cheese, fruit salad, waffles, pastries, yogurts, jams, Nutella). (I happily had enough non-carb items to eat at breakfast.) We also frequented a corner store nearby for fruit, cheese, etc to keep in the room for snacks. The front desk recommended the Egyptian museum, which we enjoyed, and was walking distance for the average person. (Unless you have trouble walking.) Overall, we were very pleased with this choice.

Gen M, Responsabile relazioni con la clientela at Best Western Plus Executive Hotel and Suites, responded to this review
Dear Guest, we would like to thank You and Your daughter for taking the time to share Your feedback with us further Your visit to the Best Western Plus Executive Hotel: it is a pleasure to learn that You felt comfortable and welcomed, as this is constantly what we strive to achieve. The breakfast concept has been thought to fulfill our guest's needs of a healthy and tasty breakfast: in fact part of our buffet is composed by fresh fruits, a great variety of pastries and cakes, gluten free products and there is also a wide range of non carb items as You mentioned. The whole Team looks forward to having the opportunity of welcoming You back for another stay in the near future. Best Regards, The Executive Hotel Team

"Very nice hotel"

5
16/06/2017

The area of the hotel is quite good, not only cause it is close to san salvario which is full of bars and restaurants but also close to the way to exit torino and go direction Moncalieri if you are there for work. The personnel was quite polite when i arrived very late to check in. The people in the breakfast room were a bit strange but it's ok. Room was nice, clean, quite a nice size for a business trip and not noisy and breakfast quite good. I would go back.

Gen M, Responsabile relazioni con la clientela at Best Western Plus Executive Hotel and Suites, responded to this review
Dear Guest, For a business trip is really important to be comfortable in a quiet and nice room and moreover to do a nutritious breakfast like the one we offer our Guests. Our location is strategic and every place is easily reachable from where we are located: also for a work trip Turin is a really nice city full of attractions. We are glad to know that You would come back in our Executive Hotel: we look forward to have You back soon and offer You another unforgettable experience. The Executive Hotel Team

"Close to train station, quiet and clean"

5
11/06/2017

Check-in staff were excellent and helpful. Easy walk from train station. Right by Metro stop. Room was well appointed, quiet, comfortable and clean. Breakfast was inexpensive and good. Variety of food available.

Gen M, Responsabile relazioni con la clientela at Best Western Plus Executive Hotel and Suites, responded to this review
Dear Guest, We are pleased that You found the room clean as new, as well as our location working so well for you and also having experienced our delicious breakfast. As You noticed the position of our structure is very easy to reach and well connected by tram lines and metro stations nearby. The whole Team looks forward to welcoming You back for another stay very soon. Best Regards, The Executive Hotel Team

"Great hotel in good location"

5
08/05/2017

I stayed here for a business trip in Turin. The hotel is excellent, rooms are quiet, very spacious and have all the necessary amenities. Prices aren't too high, staff were very friendly and the breakfast was simply amazing with all the products being sourced from Italian suppliers. Location is also very good, 5 minutes walk from the central station and 10 minutes walk from the historic centre of town. I would definitely stay here if I'll be in Turin again.

Gen M, Responsabile relazioni con la clientela at Best Western Plus Executive Hotel and Suites, responded to this review
Dear Guest, We would like to thank you for taking time to leave us Your excellent opinion. It is always extremely rewarding to receive such positive comments from our Guests as they enable us to always keep our standards very high, and we are pleased to know that we were able to meet Your expectations. We thank You for Your kind words of appreciation, it is a pleasure to learn you felt welcomed as this is constantly what we strive to achieve. We look forward to welcoming You again in the near future. Best Regards, The Executive Hotel Team

"Good hotel kverall"

3
20/04/2017

Service was quite good, the staff is very helpful and tries to make you feel comfortable. The walk from the main station to the hotel is quite lengthy so, if your suitcase is not on wheels, take a taxi. My room was quite tiny with a small desk and a kitchen-in-a-closet. Personally I would have preferred a larger working space than a less than usable kitchen. The bathroom had the basic amenities and there too, was tight. Overall okay for a short stay.

Gen M, Responsabile relazioni con la clientela at Best Western Plus Executive Hotel and Suites, responded to this review
Dear Guest, We are very sorry that You find our location distant from the main station, which by the way is reachable in less than 10 minutes walking and 2 minutes by taxi. Moreover, we are also very sorry that the space in the room was not large enough to make You feel comfortable: we decided to give also space for a kitchen in a way to give also space for Your needs. However the Staff is really pleased for the words You spent for us: it is a satisfaction for us to know that we looked after You so well throughout Your stay. The whole team look forward to welcoming You back and that You will give us another chance to surprise You next time. The Executive Hotel Team

"Great hotel"

5
13/04/2017

We arrived for just 1 night and we were very pleased. The room is clean and looks new, the bathroom is also. Free WIFI at the room, and very kind and assistant services. The breakfast was delicious as well. The location is 5 minutes walking from the Porta Nouva train station, and there is also very nice street bar 2 streets from the hotel.

Gen M, Responsabile relazioni con la clientela at Best Western Plus Executive Hotel and Suites, responded to this review
Dear Guest, We are pleased that You found the room clean as new, as well as our location working so well for you and also having experienced our delicious breakfast. We are very happy that You enjoyed your permanence with us and that You appreciated our efforts to make your stay unique: our staff works so hard every day to upkeep our high standards. The whole Team look forward to welcoming You back for another stay very soon. Best Regards, The Executive Hotel Team

"Surprisingly great"

4
08/04/2017

Location was perfect for walking to the office. Plenty of restaurants around. Service by staff was exemplary, breakfast was great. Rooms small but quiet and clean and had everything you need. Very helpful staff.

Gen M, Responsabile relazioni con la clientela at Best Western Plus Executive Hotel and Suites, responded to this review
Dear Guest, Your comment left our Staff “surprisingly” proud to know that You had such a lovely stay with us and found the breakfast and the location so great. Moreover we are glad to read that the service our Team provided throughout was that exemplary. We all hope to have the honour of welcoming You back to our Executive Hotel when You will be back in Turin and offer You another unforgettable experience. Best Regards, The Executive Hotel Team

"good hotel"

5
03/04/2017

Great hotel, very clean rooms , friendly staff, good breakfast. 5-7 min walk from the station Porto Nuova. Rooms good size, comfortable beds, nice bathroom. everything in working order. Room servicr is available on request

Gen M, Responsabile relazioni con la clientela at Best Western Plus Executive Hotel and Suites, responded to this review
Dear Guest, Thank you very much for your review and for the precious time you dedicated to us: It is really rewarding for us to know You enjoyed your stay in Best Western Plus Executive Hotel and Suites. Our location is strategic and every place is easily reachable from where we are located. We do really care about our guest's opinion and of course one of our points of strength is the kind and helpful staff, completely available to show You which are the main attractions to visit in Turin. We are pleased that You have chosen our structure and we look forward welcoming you back soon. The Executive Hotel Team

"Quite expensive but very helpful staff! "

4
14/01/2017

Stayed for a weekend to visit the city. Hotel is pretty well situated, about 20 minutes to walk into the centre and just 10 minutes to the station. Nice and clean rooms. Breakfast cost extra but was very reasonable at just 5 euros and good selection (eggs, bacon, cereals, smoothie maker, bread, cakes, cheese, spreads). We were unlucky the first morning because of cigarette smoke coming in from another room (hotel is non smoking) and a problem with the hot water (we arrived during a cold snap and the heating broke) but the staff were really excellent. They kept us well informed and upgraded us to one of the nicest rooms in the hotel for our second night. Parking is unfortunately an expensive optional extra (19euros per night) on top of pricey room rates but useful given the extensive restrictions on nearby streets.

"Modern hotel conveniently located"

5
04/01/2017

Stayed in Turin for two nights with my girlfriend over the christmas period. The hotel is situated about 10 minutes from the central station and a further ten minutes from the centre of Turin (walking), it is very conveniently placed. We walked back both nights past midnight and felt safe in the local area. The hotel itself is nice and modern with good size rooms and facilities. One evening we wished to use the spa area which was closed and the staff happily opened it for us. The breakfast is only 5 euros each per night with a great selection of hot and cold food, the staff were great during this as well. I would thoroughly recommend staying here.

Gen M, Responsabile relazioni con la clientela at BEST WESTERN PLUS Executive Hotel and Suites, responded to this review
Dear Guest, Thank You for having chosen our Executive Hotel and for the precious time you dedicated to us. We are really grateful to know that you appreciated our position that of course is one of our points of strength. The staff does their job with great passion, in a way to dedicate completely to our guests and more than everything to satisfy any kind of request . With the hope of having you as our guest back again as soon as possible we send you our best regards, The Executive Hotel Team

"Nice hotel in Torino"

4
08/12/2016

The hotel is close to city center, where you can take very good breakfast. There is an excellent bed in a well equiped room, with coffee and tea free of charge. Staff very helpfull, even when your bathroom door is blocked at 11.30pm :-).

Gen M, Responsabile relazioni con la clientela at BEST WESTERN PLUS Executive Hotel and Suites, responded to this review
Dear Guest, Thank you so much for your beautiful review, our staff are very happy to help all of our guests. As you are wrote our hotel is near the train station Porta Nuova and 10 minutes walk from the historical center, see You next stay. The Executive Hotel Team

"Very helpful"

5
11/11/2016

This is a very smart hotel just by the station. The room was on the busy street but was not affected but the usual noise. We had unusual parking requirements but the staff were very accommodating and helpful with regard to this allowing us to use the garage area. The room was very modern with good quality fittings and television. The staff recommended very nice on street restaurant a few minutes walk down from the hotel which served good quality food and was great value for money. Having a couple of hours to kill in the morning I had a stroll through the streets to the riverside park which is only 5 minutes walk. I then made my way towards the main shopping area which again was close by. A nice experience and would recommend this hotel, a bit of a bargain for the price...

"Decent hotel, near Torino Porta Nuovo"

4
05/11/2016

Stayed in this hotel for two nights. The hotel is about 800 m from Porta Nuovo train station. It's an easy walk. Basically turn right out of the front of the station and stay on the station side of Via Nizza. It's rather bumpy if you are pulling your bags behind you. I found the staff to be friendly and helpful. The room, a single, was smallish, but clean and modern. Bed slept fine. No problems with any of the electronics. My one problem with the room was that the shower drain seemed to back up and spill over when I took a longish shower. I did not eat the breakfast. So, no intell there. Public transport is within a short walk in either direction. If you walk left out of the front door, make the first right, there is a tram that will take you into the city on the railroad track side of the street. I had less luck with the return trip and usually ended up walking back from Porta Nuovo. Check out was relatively easy. Left my luggage and walked around town on my final day and no problems with my luggage when I retrieved. Given the choice, I would define consider staying there again should I return to Turin.

"Short visit to Turin"

4
26/10/2016

the hotel was located close to the main train station and there a bus stand close by. the bus # 61 takes you right into the heart of the city center where is the main shopping area and places of interest are located.

Gen M, Responsabile relazioni con la clientela at BEST WESTERN PLUS Executive Hotel and Suites, responded to this review
Dear Guest, Thank you so much for your excellent review, our hotel is located near the train station Porta Nuova and the historical center. There are many public transportation to reach the monuments and the museums, if you will return to Turin we will welcome you again with pleasure. The Executive Hotel Team

"Book Direct and receive extra options"

5
16/10/2016

we were a family of 3 spending one night in Turing and found or stay here more than we ever expected. I booked via email and discovered we had added breakfast and free tickets to Egyptian Museum. Handy to take out areas and all public transport. Will stay again if we go back.

"Nice and clean"

4
10/10/2016

Great reception at the hotel from a polite and useful young man speaking English and French. Fair size room (executive or business suite), very clean, nice bathroom with small but enjoyable shower. Great breakfast buffet. Only downside is that the hotel is reasonably close from attractions but in a somewhat unattractive neighborhood. There is parking for 19 EUR. We loved Turin and were really comfortable at this hotel. We went to Ristorante Alba and Due Mondi for dinner, two restaurants that we enjoyed and that are close by.

"Excellent service but dated rooms"

4
27/09/2016

The service at this hotel is just excellent, as well as the lobby design and services. This could be a great hotel if the rooms (our my particular room No. 405) was up to date lodging requirements and the price. I suppose however, that the executive rooms could be of higher quality.

"Great Hotel"

5
17/09/2016

Stayed for a couple of nights. Rooms are spot on and cosy. Bathroom very modern and functional. Breakfast was great with a wide variety of hot and cold food. Particularly liked the cold meats. Nice little number with helpful staff and just 5 mins walk to the square.

"Good hotel in TUrin"

4
13/09/2016

Hotel is situated not too far away from the train station and within walking distance of the centre. Area has good restaurants. Room are nice and clean. Hotel has small rooftop pool and breakfast was nice. Reception area is also very nice. Staff was very helpful and dinner recommendation was very good. Will certainly use the hotel again next time I'm in Turin.

"A five star experience in Turin"

5
11/09/2016

The best hotel stay of my whole Italy trip. And for the deal I got online I couldn't really believe it! Number 28 on Via Nizza it's about 10 minute walk from the train station or you can metro it easily. A large dark grey building - it stands out from the crowd. Hotel facilities are awesome a bar, pool, gym, business area, lounge/sitting area. Rooms are beautiful and modern- bed oh so comfortable. There is a small desk, safe, bar fridge, cupboard. Great bathroom (phone by the toilet? Emergencies or dial a friend perhaps!). Reception staff were helpful and friendly. Turin itself is a must see city! As a solo female traveller I felt fine trekking to and from the city on via Nizza, including after dinner. Parking also available at the hotel if needed and the breakfast was so good!

"A little cozy apartment"

4
21/08/2016

This is not a tipical hotel but a very nice place in the center of Turin. My room was big, with two tv (one huge) and the possibility to prepare tea and herbal teas. Good breakfast that can be done outside if the wheater permits it. A hydromassage pool on the top allows the customer to relax in the warm season until evening.

Gen M, Responsabile relazioni con la clientela at BEST WESTERN PLUS Executive Hotel and Suites, responded to this review
Dear Guest, read your review is very pleasant , you've tried and enjoyed our many amenities. Our location is very convenient because close to the historical center of Turin and the main tourist attractions but in a district full of restaurants. In the winter season we open relax zone, we look forward to the next stay. Your faithfully, The Executive Hotel Team

"Decent business hotel in Turin"

4
30/07/2016

Hotel was a decent basic hotel for business travelers. Room was small but clean. Relatively close to the main restaurants and sites. Would recommend this hotel for a short business stay. Longer stays may be challenging due to the smaller rooms.

Gen M, Responsabile relazioni con la clientela at BEST WESTERN PLUS Executive Hotel and Suites, responded to this review
Dear Guest, Thank you for your review, our hotel offers different types of rooms according to the guest requirements and budget. We have few small rooms to meet the needs of small budget like yours. We offer a high quality breakfast and many amenities for all our guests to feel at home not only for business. Best Regards, The Executive Hotel Team

"Amazing Hotel"

5
24/07/2016

Amazing Hotel excellent service from staff at reception, The room was huge and very luxurious. We opted for the breakfast at an extra cost but the price was so amazingly cheap we didn't expect much and we're very happy to be proved wrong there was an excellent choice of everything I've never seen such a great breakfast for honestly such a cheap price you won't believe it we couldn't. It was our first stay at a Best Western Hotel and after staying here we will definitely stay at Them in future.

Gen M, Responsabile relazioni con la clientela at BEST WESTERN PLUS Executive Hotel and Suites, responded to this review
Dear Guests, thank you very much for the wonderful review about our hotel , the staff and our services. We are really pleased that you enjoyed your stay and have passed your expectations, our breakfast always amazed by the quality and abundance offered at affordable price. Remember to book directly and the breakfast will be offered free by us! Hoping to have you again as soon as possible our guests we send our best regards. The Executive Hotel Team

"Convinient, but a bit strange hotel"

4
16/07/2016

3-5 minutes walk from Marcony M station. The architecture and internal decoration is very eclectic, with spacious public areas. The breakfast really caters to the taste of almost everyone, and offers a second to none selection. We got upgraded to an executive room which is really spacious and if you need to work or stay for a longer period there's a table and hidden kitchenette. The bathroom is very small though. Parking is pricey! Not sure how continent it is during a conference or a company's event, but all is all nice hotel, nice staff, good breakfast.

Gen M, Responsabile relazioni con la clientela at BEST WESTERN PLUS Executive Hotel and Suites, responded to this review
Dear Guest, Thank you so much for your nice review, we try to offer more services and comfort to our Guests to make every stay unforgettable. Our location is strategic because is in front of the metro, near the central train station and a few minutes by walk from the most important museums and monuments of the city. We remain at your disposal for anything and we wish you a good day. The Executive Hotel Team

"Un hotel di prima classe e un'esperienza eccezionale.An hotel that provtded us with an unforgettable stay."

5
20/06/2016

Our flight from London was delayed by over two hours and when we arrived at Milano Centrale, our pre-booked tickets for frecciabianca were no longer valid and we had to buy two more- an additional expense and a procedure we had hoped to avoid by booking on the internet using my freccia card. By the time we arrived at the hotel,we were tired and hungry and we needed something fairly special to lift our spirits. Ecco! the receptionist told us we had been upgraded to a suite. When we arrived in our suite we were really impressed with the quality of the accommodation and began to feel that life might be worth living after all. We were too tired to consider the journey to the ristorante we had chosen in advance, so we asked the receptionist about the trattoria/pizzeria opposite the hotel, thinking that at that stage all we wanted was something to ease the discomfort of travelling and being without food for twelve hours.The receptionist suggested that Giampy (q.v.) was better than that, and we had a wonderful meal and we returned for a good night's sleep thinking that life was decidedly better than it had seemed two hours previously. Breakfast was of a very high standard. The choice was extensive, everything was fresh and the hotel obviously took pride in using local produce. La cameriera was helpful and brought us two cappuccini of good quality coffee and even helped with my difficulty in pronouncing "cucchiaino" for my boiled eggs.Throughout our stay , the staff were helpful and friendly and when we pointed out a problem with a bedside lamp, we returned to find it had been fixed in our absence very promptly. Everywhere was spotlessly clean and, apart from a slight problem concerning the cost of breakfast, very quickly and amicably resolved by the receptionist, I cannot praise too highly this hotel. Had I been able to do so, I would have wished to compliment the Manager on its high quality. This was our first visit to Torino, and I am already under pressure to come again, and if we can get another special deal with a suite, I shall be in no position to refuse- nor would I wish to do so. Vorrei ringraziarvi tutti di cuore per il vostro aiuto e la vostra gentilezza, specialmente colui che ci ha assegnato la suite. Speriamo tornare.

Gen M, Responsabile relazioni con la clientela at BEST WESTERN PLUS Executive Hotel and Suites, responded to this review
Dear Guest, thank you so much for this wonderful review , we are happy to also have been helpful in small things. Your stay was memorable and this is most important for us, Turin for us is the most beautiful Italian cities because it has so much to offer. “Tornate presto a trovarci” Best regards, The Executive Hotel Team

"Breathing night air from Turin Alps"

4
15/06/2016

It was a pleasure to be a guest of Best Western Plus Executive Hotel near center of Turin, near Parco del Valentino, near metro station and Stazione di Porta Nuova! So - you`re close to every important part of Turin, even you wan`t use car, bus, metro or tram. It`s about 10 minutes by foot to Via Roma, to Valentino Castle, to Po river. It`s a nice hotel, really class of business service. Professional staff, very nice room, which was completely cleaned every day, like you are entering room for the first time every day. Nice organised space, with modern and interesting interior. Maybe it would be nicer, but only maybe, to have more breakfast options (when you stay more than 2 or 3 days), but who cares for breakfast when you are in Turin. Being in Turin is worth every euro cent you spend there/here! Great place for resting after intensive business day, for sleeping / with open window during the night, because you have direct fresh air from Turin and Italian Alps! Is there better air somewhere :) ?

Gen M, Responsabile relazioni con la clientela at BEST WESTERN PLUS Executive Hotel and Suites, responded to this review
Dear Guest, thank you very much for your beautiful and truthful review, our hotel is near the most important places in Turin. Our structure is designed for business travelers , to provide good sleep and all the services you need. Best regards, The Executive Hotel Team

"Turin's Best Kept Secret!"

5
01/06/2016

Arriving at the Hotel one wondered what awaited us, only to be pleasantly surprised and welcomed into the Executive Suites. The Carpark was a challenge but managed and having secure parking is a bonus. Excellent room, ability to sleep with an open window and space to spread out! What else could one want? The Breakfast was excellent, as well.

Gen M, Responsabile relazioni con la clientela at BEST WESTERN PLUS Executive Hotel and Suites, responded to this review
Dear Guest, Thank you very much for your review, we appreciate what you wrote about our hotel. We try to offer more services and comfort to our Guests to make every stay unforgettable. If you come back in Turin we will be happy to welcome you again. Your faithfully, The Executive Hotel Team

"Nice hotel in a great location!"

5
13/05/2016

Excellent location near the metro. Friendly and helpful staff ready to attend to all your needs. Rich and tasty breakfast. Nice little gym (if you need a more "pro" one, it's available free adjacently).

Gen M, Responsabile relazioni con la clientela at BEST WESTERN PLUS Executive Hotel and Suites, responded to this review
Dear Guest, Thank you very much for your excellent review, your good stay is very important for us. Our location is strategic because is in front of the metro, near the central train station and a few minutes by walk from the most important museums and monuments of the city.With the hope to see you again we send you our greetings, The Executive Hotel Team

"Well decorated, simple & good"

5
07/05/2016

The atmosphere is a kind of modern business hotel, and the staff was professional & kind. Room's nice. Spacious and practical, with a nice bathroom and shower. It's also located right next to san salvario- the nightlife hotspot of Turin. Would definately stay here again.

Gen M, Responsabile relazioni con la clientela at BEST WESTERN PLUS Executive Hotel and Suites, responded to this review
Dear Guest, thank you for your good review is very important for us, we are glad you enjoyed our services. We look forward welcoming you back soon and do not hesitate to contact us for any information and request. The Executive Hotel Team

"Turin Best Western"

5
05/05/2016

Excellent customer service from staff, hotel very clean and breakfast very good. Get metro one stop from Marconi to Porta Nuova or get taxi to go into town as walk between Hotel and old town perilous at night

Gen M, Responsabile relazioni con la clientela at BEST WESTERN PLUS Executive Hotel and Suites, responded to this review
Dear Guest, Thank you for your attention to our hotel, we are located very close to the historical center on foot or by public transport. Turin by night becomes even more fascinating but absolutely not dangerous. Best regards, The Executive Hotel Team

"Great hotel "

5
05/05/2016

Stayed for a meeting and room was spacious and wifi worked well and breakfast excellent. Two minutes from metro and only 10 minutes walk to beginning of Turin centre. Gym - cardio equipment in good working order too. Front desk was great for restaurant bookings and went out of their way to find one when almost all closed on a public holiday. Super friendly and professional people. Would definitely stay there again.

Gen M, Responsabile relazioni con la clientela at BEST WESTERN PLUS Executive Hotel and Suites, responded to this review
Dear Guest, Thank you for your review that describes us perfectly and know that you enjoyed our services makes us proud of our daily commitment. Our staff is always available to assist guests and provide more information on our beautiful city, its monuments and events in progress. We remain at your disposal for anything and we wish you a good day. The Executive Hotel Team

"Very good quiet hotel not far from town centre"

5
17/04/2016

We were given an executive suite on the first floor facing the road. The noise was not excessive from the street and there was very little noise in the hotel itself. The staff were helpful and friendly. The room was lovely and very clean with a huge bathroom. My husband was working some of the time and I went out walking alone a lot. As others have said, the route to the town centre along the Via Nizza up to Porta Nuova felt a bit dodgy on the side of the street opposite the hotel but no-one bothered me. The beggars in the town centre did though - they hounded you and made me feel very uncomfortable. They seem to have free rein in the city to go and beg in the restaurants etc. Parking in the underground car park costs 19 euros per day but at least you don't have to try and find a parking space on the street. A restaurant in the hotel would have been good.

Gen M, Responsabile relazioni con la clientela at BEST WESTERN PLUS Executive Hotel and Suites, responded to this review
Dear Guest, Thank you for your kind and good feedback, is very important for us. As you mentioned, our location is ideal to reach any part of the city, both walking and by public transport. To get to the historical center you pass through the train station, multi-ethnic area but very controlled and calm. We have a private garage, which is very convenient for exploring our city. If you willreturn to Turin we will be happy to welcome you. See you soon! The Team Executive Hotel

"A reasonably good property but a bit far from the city highlights"

3
29/03/2016

The hotel appears to have been renovated fairly recently and the rooms and common areas are clean and well-maintained. We were given a cordial welcome on Easter weekend when the hotel was more or less full. As a result, we had limited choice on room location and our room fronted onto the busy via Nizza. Still, the noise from the street was not excessive and didn't interrupt our sleep. Our room was relatively spacious and well-equipped. Bathroom space was a bit cramped but acceptable. Breakfast buffet, which we had purchased in advance, was varied and generous. We found the walk to the city centre and back again a bit tedious after having done it a couple of times on the same day. As well, the route along the via Nizza up to Porta Nuova has the feeling of a bit of a no-mans land so we searched for and found alternate routes that had a friendlier and cleaner appearance.

Gen M, Responsabile relazioni con la clientela at BEST WESTERN PLUS Executive Hotel and Suites, responded to this review
Dear Guest, Thank you very much for your review. Best Western Plus Executive Hotel and Suites has been recently refurbished and, as mentioned in a number of reviews, it has a modern and functional design which is very appreciated by our Guests. San Salvario, our area, is one of the most appreciated areas in Turin for restaurants, bars and cafes. We look forward welcoming you back soon, and do not hesitate to contact us for any information and request. Best Regards The Executive Hotel Team

"a good place to stay away from the town centre"

4
15/03/2016

The hotel is located a short metro ride away from the historic centre, but in a nevertheless interesting part of town with plenty of restaurants etc within walking distance. The rooms themselves are reasonably spacious and modern, and the facilities are good (although there is no restaurant in the hotel itself).

Gen M, Responsabile relazioni con la clientela at BEST WESTERN PLUS Executive Hotel and Suites, responded to this review
Dear Guest, Thank you for your kind and good feedback, is very important for us. As you mentioned, our location is ideal to reach any part of the city, both walking and by public transport. On top of that, as we are on the edge of the LTZ (Limited Traffic Zone) our Guests can drive here with no hassle at all and park in our internal car parking. Each member does his best to exceed our Guests' expectations, and it is very rewarding to know we offered a good service. Thank you very much for choosing Best Western PLUS Executive Hotel and Suites, and we look forward welcoming you all again. The Executive Hotel Team

"Great hotel & great staff"

5
17/11/2015

Lovely run hotel, a few minutes from Porta Nuova Station, within easy walking distance of the city centre, this hotel offers everything you could wish for for a business vist. Nice room, lovely bed, very clean, fantastic shower. And above all, very helpful staff! Recommended!

Gen M, Responsabile relazioni con la clientela at BEST WESTERN PLUS Executive Hotel and Suites, responded to this review
Dear Guest, We are really happy you enjoyed your stay. As you mentioned, we are just a few minutes walk away from Porta Nuova Railway Station. We are extremely well connected with any part of Turin, as train/metro stations and bus/tram stops are really closeby. Best Western PLUS Executive Hotel and Suites is ideal for business travelers: wifi, computer/tablet/printer available, internal car parking, wellness centre, 24/7 gym, rooftop solarium, food room service, bar and more. I get this chance to remind our best deals and offers are either on our website or contacting us by phone and email. Thank you very much for your review and we look forward welcoming you soon.

"Great Hotel in Turin"

5
01/11/2015

I have stayed in this hotel for more or less one month. And it was a great experience. The hotel is conveniently located near the Porta Nuova train station and many nearby restaurants. I believe what makes a difference in this hotel is the staff. Always smiling and always helpful. I travel a lot and especially for business and longer period of time. And this was one my best experiences I had so far. All the small things (like luggage in your room after weekend check-out, always the same room kept) made this a truly great experience

Gen M, Responsabile relazioni con la clientela at BEST WESTERN PLUS Executive Hotel and Suites, responded to this review
Dear Karel, Thank you very much for your review. It was our pleasure having you and your colleagues here. As you mentioned, our location is ideal to reach any part of the city, both walking and by public transport. On top of that, as we are on the edge of the LTZ (Limited Traffic Zone) our Guests can drive here with no hassle at all and park in our internal car parking. We are flattered by your comment about Reception Staff. Each member does his best to exceed our Guests' expectations, and it is very rewarding to know we offered a good service. Thank you very much for choosing Best Western PLUS Executive Hotel and Suites, and we look forward welcoming you all again.

"Brilliant stay. "

5
26/10/2015

I'm sitting in the airport now having just checked out and it is definitely one of the best hotels I've stayed in. My wife and I booked a city break in turin for our first wedding anniversary and we couldn't be more pleased with this hotel. The hotel is very modern and incredibly well maintained. The place was spotlessly clean and rooms cleaned daily. The staff were friendly and incredibly helpful for giving us idea's about what to do in the city. The morning's breakfast is well worth pre booking and the same standard of service is received there. They really do a great job and it was definitely our pleasure to have stayed here.

Gen M, Responsabile relazioni con la clientela at BEST WESTERN PLUS Executive Hotel and Suites, responded to this review
Dear Guests, it is very rewarding for us hearing you had a pleasant stay , and that you chose us to celebrate your first wedding anniversary! We hope to welcome you again for your future anniversaries and thank you very much for your excellent review.

"Defenetly will return again !"

5
23/09/2015

Have stayed at this hotel for 2 nights at begining of Sep 2015 we came with a car, and the hotel was easy to reach. it was very convinient , as the hotel is not in the old part of the city center ,which is problematic , if you are not citizen of the city, then you might get huge penatly, like we had last year when we stayed in the old part of the city. The hotel has a verylarge parcking , so it was very good to those who come with the car. The hotel it self looks like it is for buss one but we enjoyed it as it was queit and modern. The stuff was very helpfull, and welcoming. Room was large, accomodated and very comftable and pleasent. Breakfast was very good, large varaetied, pleasent and service was very good. In overall, enjoyed the stay and we will defently return back to this hotel !

Gen M, Responsabile relazioni con la clientela at BEST WESTERN PLUS Executive Hotel and Suites, responded to this review
Dear Guest, Thank you very much for your kind review. We are really happy to hear your stay in Best Western PLUS Executive Hotel and Suites was enjoyable and that you will come again. As you explained, we are in the city centre but not in the LTZ (Limited Traffic Zone). This is very convenient for our Guests who are driving here as well as for whom is travelling by train as the main Railway Station is 10 minutes walking away. We have indeed an internal car parking, part of the same building. Our facilities (which are fully described on our website) are ideal both for businessmen and tourists. Thank you for your positive review and we get this chance to remind our best deals and offers are on our website and directly calling us to our phone number.

"Bad experience"

1
15/09/2015

Air con, didn't work, sink was stopped, SPA was dirty, declined to give points, although I am a member of Best Western hotels - we will never stay there again Nobody were able to help these things to work again

Gen M, Responsabile relazioni con la clientela at BEST WESTERN PLUS Executive Hotel and Suites, responded to this review
Dear Guest, as we had previously received your feedback through Booking.com, we see you really intend to express your disappointment. We sense what may have triggered it is our inability in uploading points on your Best Western Rewards Card. I must say this is not our own decision but it is a company rule which is clearly explained: points are not uploaded when the reservation is done through “Online Travel Agencies” (such as Booking.com). The reason is to reward our Guests who choose Best Western and book directly with us. As we had told you about it several times, we wonder why this point was not clear. Regarding the air con, during the dates you stayed with us nobody else mentioned any issue with it, as it was functioning 24/24. The same is with our Rooftop Solarium, which was appreciated indeed by our Guests and positively mentioned a number of times in reviews. Let me point out this is an external environment and in case of rain or strong wind some items (such as leaves) may be found, but are regularly cleaned every morning by our Maintenance Staff. Last but not least, all our internal furnishings are design pieces (including our sinks). Water may have drained a bit more slowly than what you may be used to, but it definitely worked fine. Despite your review sounds quite specious, considering the fact you got a free upgrade which was obviously not appreciated, we thank you for choosing Best Western PLUS Executive Hotel and Suites.

"Good Hotel"

4
30/08/2015

It is far away from the main area of the city however the hotel is clean and close to the train station, staff were friendly and the breakfast was good. I would recommend it for a short stay. Internet was good.

Gen M, Responsabile relazioni con la clientela at BEST WESTERN PLUS Executive Hotel and Suites, responded to this review
Dear Sara, Thank you very much for your review. I am glad you enjoyed your stay in Best Western PLUS Executive Hotel and Suites, and that you would recommend us. We are actually 10 minutes walk to the city centre, which is quite a large area. The majority of our Guests really appreciate our location, as we are on the edge of the LTZ (Limited Traffic Zone), therefore easily reachable by car. Porta Nuova Railway Station is a short walk away and we are in front of Marconi Metro Station. We look forward welcoming you back soon, and I get this chance to remind our best deals are on our website or contacting us by email and phone.

"Good hotel, slightly dodgy location "

4
24/08/2015

Really like the hotel. We were originally booked in a twin bed by mistake so they upgraded us to a suite because we were on honeymoon! My only issue is to get into the main town, we had to walk to a slightly dodgy area. There was a lot of graffiti and some scary moments but once in Turin it was really nice. Breakfast was lovely and the staff were great.

Gen M, Responsabile relazioni con la clientela at BEST WESTERN PLUS Executive Hotel and Suites, responded to this review
Dear Samantha, I am really glad to know Reception Staff exceeded your expectations giving you an upgrade into a Suite once they were informed you were on Honeymoon. I can see you enjoyed your stay in Best Western PLUS Executive Hotel and Suites, but you didn't have the chance to appreciate our area, which is San Salvario. Here you can find some of the best restaurants, wine bars and cafeterias in town and tradition meets the new Turin. Regarding the graffiti, unfortunately it happens here as in almost every city in the World. Council makes sure to get walls repainted as soon as possible, but sometimes it may get some time. I can't say anything about the scary moments as I don't have any detail. The only thing I can say is that families with children (both locals and our Guests) walk around San Salvario until late at night with no issues whatsoever. Therefore if anything in particular occurred to you, I believe you should have mentioned it to our Reception Staff which would have taken care of it accordingly. Thank you very much for your review, and congratulations for your Wedding. Hopefully we will have the chance to welcome you again in Best Western PLUS Executive Hotel and Suites for your anniversaries.

"Everything was great!"

5
10/08/2015

We stayed at this hotel for a week and had a thoroughly enjoyable experience. It was well located, and easy to get to from the airport. A coach from the airport to Porto Nuovo and a short walk from there. It was very close to some brilliant restaurants, our favourites were Botego Baretti and Mon Amour Cucina & Co and an excellent gelato shop called La Romana. A Carrefour Express supermarket was located a 5-10 minute walk away. The breakfast offering was brilliant - lots of variety: pancakes, waffles, croissants, fruit, eggs, cheese, cold cuts of meat, bread, cakes, pies, yogurt, teas, coffee, juices. The service from the staff was impeccable. It was served til 10am on weekdays and 10.30 on weekends. We were offered an upgrade on the room when we arrived, and and opted to go for the "Junior Suite" - a really spacious room with a minibar, sofa, desk, huge bed and a well appointed bathroom. It was most definitely worth the the money. The room was cleaned daily and the housekeepers were very polite. There is a pool and roof terrace with sunbeds, sun umbrella and fresh towels, with a small pool. We spent everyday on the terrace, and there was no-one else up there so it was almost like having a private area! So relaxing. The only downsides we found were that the WiFi was very slow and the air conditioning didn't seem work very well. Even when turned up to full power, the room still felt quite hot. Would recommend this hotel to anyone staying in Turin for business or leisure.

Gen M, Responsabile relazioni pubbliche at BEST WESTERN PLUS Executive Hotel and Suites, responded to this review
Dear Guest, Thank you very much for your review. We are really glad you enjoyed your stay in Best Western PLUS Executive Hotel and Suites, and we are flattered by the title chosen. Our location is very convenient, close to the historic city centre and public transports but out of the LTZ (Limited Traffic Zone), therefore easily reachable by car. As you explained, we are in an area which offers some of the best restaurants, wine bars and cafeterias in the whole city, and our Guests have so many options to try! Thank you for mentioning our breakfast, which offers a large buffet with a number of local and international dishes. You can find Toma Piedmontese cheese and krumiri biscuits as well as pancakes and waffles! Hot drinks are freshly prepared by our barista, and we are sure your day will start in the best possible way! There are many room categories, and we advise our Guests to check on our website the most suitable room. When we have the chance, we are very happy to offer upgrade promotions, as it happened during your stay. Our Rooftop Solarium is a proper highlight! Being in Turin city centre in such a peaceful area is real luxury! Relaxing in our Jacuzzi or sunbathing with a breathtaking view on the city with the Alps in the background…what else can you desire? You did very well going there every day! We are sorry to hear about WIFI and A/C. Regarding WIFI, it wasn't reported otherwise we would have checked it, restarted and made sure it was working fine. Recently we had incredibly hot days, very rare for Turin, but we believe we coped well and provided a suitable enjoyable temperature for our Guests. I am sure the majority of our Guests (as you did too) got the chance for sunbathing on our Rooftop Solarium and made the most out of it! We look forward welcoming you again soon in Best Western PLUS Executive Hotel and Suites, and remember our best deals and offers are on our website or contacting us directly.