SureStay Plus Hotel by Best Western Tarboro,  Tarboro

4.0/5  - based on 180 guest reviews.
102 Market Center Drive, 27886-4851, Tarboro, United States - See map
+1 252 824 0700 +1 252 824 0362

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> Room 1

1 adult

 

Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
TripAdvisor Traveler Rating
based on 180 traveler reviews
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The SureStay Plus? Hotel Tarboro is located in beautiful Tarboro, North Carolina. Our hotel is two stories with indoor corridors and there is an elevator for your convenience. Enjoy a complimentary full hot breakfast every morning of your stay. There is free Wi-Fi in all guest rooms and throughout the property. We are a pet friendly property. Relax in our sparkling outdoor pool and/or workout in our fitness center. If you are here on business, we have a meeting room available with amenities as well as a 24 hour, free business center.

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Room 1

Guest reviews


in partnership withtrip advisor img
based on 180 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
77
Verygood
 
41
Medium
 
29
Poor
 
18
Horrible
 
15
Business Business 41
Couples Couples 30
Family Family 82
Friends getaway Friends getaway 14
Solo travel Solo travel 10
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
SureStay Plus Hotel by Best Western Tarboro,Tarboro
  • 5
    « My favorite »

    One of the best hotels out there. The customer service is great and the manager of the hotel always make sure that you are enjoying your stay. Check them out on your next vacation..... you will not be disappointed

    4
    « Great Hotel.. Very Pleasant Staff!! »

    Orville was my point of contact. He was very pleasant . I was wary of small town hotels, but when we arrived everything was clean, the staff was very friendly and helpful. The rooms were very clean. FREE WIFI and Breakfast. We checked out at 5:30am and Orville gave us a breakfast care package for the road because breakfast wasn't until 6:30am. Above and beyond my expectations.. 5 STARS

    3
    « Lots of little problems »

    We are on an extended business stay. Housekeeping is a nightmare! They do the bare minimum to get by and we have to ask for coffee packets or they mess up our key lock etc. The hotel is nice enough and relatively clean. There are so few choices in this area. Front desk lady named Tammy is very nice and has helped us with every issue that has arisen. Our room has no phone and we had to beg for a clock radio so we could see the time at night. Only one working ice machine and there is no ink in the ?business center? printer. If you have to stay in Tarboro, this is the only decent place as far as we can tell. Now if the owners would pay more attention to the small details, their guests could have a better experience and give a more glowing report.

    5
    « Hospitality is key! »

    The service was great and the hospitality was even better. The rooms are clean and well kept. Price was great. There is a fridge and microwave in the room. Breakfast is free in the morning. We travel back and forth from VA and NC alot and having kids a hotel is a must for night travels. Thank you best Western for the amazing hospitality towards me and my family!

    5
    « Good Service, Great Breakfast »

    We had an extended stay, with other family joining us sometimes. The staff was very attentive, and they tried hard to please in every way. The room was fine; the beds very comfortable; mini-fridge & mircowave in room. The breakfast was very good, and we ate there every morning. The main reason we stayed here is because it was located close to where we needed to be. Across road from Walmart & Lowes; next-door to Exxon & BoJangles. This facility seems to be in transition---tall, big new sign in front of property installed while we were staying there. I noticed the desk clerk getting some new computer training; and the hotel installed security cameras during the time we were staying there. The desk clerk was especially good to us, can't say enough good about her. .... The only problem we had was the highway entry; driveway is right at gas station AND traffic light; very conjested, and coming from south making a left turn into property is horrible, nearly impossible without getting in accident. Best advice: use traffic light & street into BoJangles parking lot to make your way into this property.

    4
    « Nice hotel »

    Tammy at the front desk was super nice, friendly and helped make our stay enjoyable. Hotel was clean, staff was very helpful, breakfast was decent Welcoming lobby. Nice pet friendly place. Candle was nice touch on counter

    2
    « Good location »

    Stayed here 2 nights to attend a funeral service. Bed was comfortable. Didn't eat the free breakfast but other family members said it was ok. Hotel needs updating. No hot water on our first day. Location is good close to shopping & food. Not far off Interstate 64.

    5
    « Nice Staff, good breakfast, comfy, and good service »

    Here at the SureStayPlus By BestWestern is a good and comfy place. I wake up every morning and have a great breakfast and is greeted by the staff. There is good housekeepers and good service. The manager is great and nice.

    5
    « Friendly Staff and Clean, Comfy Rooms »

    Rooms were very clean and beds are very comfortable. Owner of the hotel was very welcoming and the staff was very friendly. Breakfast bar exceeded my expectations including eggs, biscuits and gravy, sausage, fruit and waffles!

    2
    « Keep Driving Tired Worn Out Hotel »

    I was driving and my husband was making reservations he ended up talking to Expedia via phone in the car we thought we were getting a Best Western but ended up with a Sure Stay Plus (like what is that)? We needed a hotel that took dogs and this was what we ended up with. Expedia charged us like 78.00 dollars we thought that included the dog fee. We checked in and went into the room. The room definitely needed lots of repair. The bathroom shower/toilet is so small that when you open the door it bangs into the shower curtain and tub. Stain on the carpet you needed slippers for the rug. The towels did not match. Hair dryer did not work fortunately I brought one with me. We had a German cockroach was dead on the floor. Corner needed to be dusted. Lamp shade water stains. Pillows were poor. Sound proofing was terrible so easy hearing people in the hallway. My husband and I went out to dinner and when we returned we were stopped by the front desk to let us know we had not been charged for the 20.00 pet fee which made our WORN OUT room close to a 100.00. I also told the front desk at checkout the problems with the room and that I would be writing this. I have attached photos....please save yourself some headaches and keep driving to the next town. " Could not wait to leave in the morning. You could also tell that this hotel rented to people on a weekly basis.

  • 3
    « Never again »

    We had a ball tournament close by and chose this hotel for the proximity to the ball field. Sissy at the front desk was the only good thing about the hotel. There was no hot water all weekend and their breakfast was gross.

    3
    « Friendly staff, clean room, busy place »

    Stayed at Surestay for a baseball tournament. Our room was very clean. Good size fridge. Ice maker works. Good mattress. Decent breakfast with a good waffle maker (kids love). The staff was very friendly and helpful. My son's pants got soaked when he left them in bathroom while he showered. Housekeeping let me use the dryer. Sissy at front desk was super friendly. Downside: bathroom smelled swampy. About what you'd expect for a property of this age at this elevation. I picked up a candle at Walmart (across the street) and that took care of it. This hotel was packed the second night of our stay and very noisy. But, staff kept public areas clean. There was a less than savory character yelling on his phone in the lobby when we checked in. But this was not representative of the rest of the clientele.

    2
    « Wish we had kept the reservations in Rocky Mount »

    Arriving Friday night, we were given a room in which the key didn't work. Before she'd switch our rooms, she suggested that we keep the room and she'd just let us in and out. We told her no. Our second room wasn't any better. The TV wouldn't work and she couldn't fix it. After 30 minutes and a lot of frustration, I got it fixed. There was NO hot water Sunday morning at all so no showers for me or my son. There were stains on the ceiling and long hairs on the sheets when we turned down the bed. The room reeked of cigarette smoke although it was nonsmoking. The breakfast wasn't good either and the juice machine wouldn't work. We were totally disappointed and totally wasted our money. $185 is definitely extreme for what we got. A partial refund would've been nice but the front desk lady was getting hammered with complaints and I didn't have time to discuss things further with her. The lady at the desk was very friendly.

    5
    « Great stay in my home townMy »

    My husband and I were in Tarboro for 2 nights for our 50th high school class reunion. We stayed at SureStay Plus along with several other members of our class. We found our room to be quite comfortable--crisp, clean sheets, toiletries, coffee supplies--we weren't lacking anything. Sissy and the rest of the staff were friendly and more than accommodating and made our stay so pleasant. We enjoyed gathering with our friends for coffee in the mornings and the breakfast bar was kept well stocked during the time we were down there. We just didn't have any complaints at all and we will definitely stay there again if the need arises.

    3
    « Barely adequate »

    Just stayed there one night - passing through on I-64 during a vacation. The room was ok for sleeping but the bathrooms towels were old and worn and need to be replaced. The room had cable TV but probably 75% of the channels were out. Couldn't even get the weather channel to check the forecast for the next day, and Cell service/wifi was non-existent.

    2
    « It's Been Better »

    This hotel is extremely old, smells horrible but will get the job done. The staff are friendly (when they're at the front desk and throughout the hotel). The fitness center is horrible, the hallways aren't air conditioned.

    4
    « No large towels, slow large towels but comfortable stay »

    Hotel was pretty good, A small problem was that only small wash cloths were left on the second day in our room. My wife went to the front desk to get a couple of large towels and had to wait more than 15 minutes for the desk attendant to return with them.. My wife and myself felt the towels should have been more easily and quickly accessible by the desk attendant. Other than that hotel was comfortable.

 

Getting to the hotel ...

All directions
·From: Raleigh, North Carolina. Take US 64E and Exit 485. The SureStay Plus? Hotel Tarboro is just ahead. ·From: Interstate 95. Take the exit for US 64E and drive 15 miles. Take Exit 485. The SureStay Plus? Hotel Tarboro is just ahead.