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Best Western Hotel NSU Inn, Tahlequah

101 Reasor Street, 74464-5728, Tahlequah, United States - See on a map
Best Western NSU Inn - Best Western NSU Inn The Best Western NSU Inn is ideally located in the center of Tahlequah. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Ideally located at the corner intersection of Highway 62 and 51, the Best Western NSU Inn in Tahlequah, Oklahoma, is near a number of local business and recreational attractions. Take a trip, have some fun! Enjoy one of the local casinos. The Best Western NSU Inn is located near the Cherokee Casino Tahlequah. Take a trip into the past by visiting the Cherokee Heritage Center and learn many things about the traditional life of the Cherokee Indian. Looking for something the whole family can enjoy? check out the schedule at the NSU's Center for Performing Arts. Play a relaxing game of golf at one of our local courses. Take a trip to nature and visit the J. T. Nickel Family Nature & Wildlife Preserve. This hotel's location in Tahlequah allows guests easy access to the Cherokee Nation history. Don't go home without visiting the Cherokee Nation Gift Shop and taking a piece of the nation's history home with you! Our guest rooms treat you to the comforts of home with microwaves, refrigerators, 49-inch LED HDTVs, a single serve coffee maker, hairdryer, iron and board, and free local calls. Stay connected with free high-speed Internet access. The guest laundry facility is available for a nominal fee. Start the day right with our free Grab-n-Go breakfast which replaces our hot breakfast during these times.

Best Western

Hotel NSU Inn

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Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
based on 8 guest reviews
NOTE ISSUED
Excellent
4
Very Good
3
Average
1
Poor
0
Terrible
0
REFER TO NOTICE
Business Business
1
Couples Couples
1
Family Family
2
Friends getaway Friends getaway
0
Solo travel Solo travel
0
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Not Bad"

3
james s, Pueblo, Colorado 29/04/2021

We had difficulty trying to get to the property even though you could see it from the road. The desk clerk was very accommodating. If you need a laundry bag ask for one at the front desk. They claim due to Covid they removed them from the rooms. The room was clean, large and well lit. Hot water available without waiting. Closet door was difficult to open and close. Didn't like that the bathroom sink did not have a sink stopper. Things could easily fall down the drain. The room was quiet except for the heater going on and off frequently. If you are a light sleeper this might be a problem. Breakfast was slight which they call a continental breakfast.

GuestXperience Team, Other at Best Western NSU Inn, responded to this review
Dear James, thank you so much for your valuable feedback. While we are glad that you chose to stay with us, we are disappointed to hear about your experience. We are sorry for not blowing it out of the park for you. We sincerely apologize for your troubles and, we promise to look into your claims with all seriousness. We would like to thank you for highlighting these issues to us and, we promise to undertake the necessary steps to prevent them from reoccurring. We would love the opportunity to redeem ourselves with you, should you choose to stay with us again. Best Regards, Customer Care Team

"Finally was able to enjoy my time"

5
User 08/12/2020

I had originally booked at Ridgeway Inn down the road before best western. Due to very bad cleanliness of 2 rooms i asked for a refund. With only spending the night and asking If could have new bedding (drove 15hours). I was given a full refund on top of a skin rash of celluitus (had to go to the er to get medication). I called the next morning to ask Best Western if they had any open rooms. The manager on duty was Nayan, I explained to her what was going on and that I just wanted to visit family but be safe while doing so. She asked about my price at the other hotel and was only charged $10.00 more than the other hotel. I was so thankful. I waited till 1pm after the room was cleaned and checked in. So nice of a room, brightness with the white walls and the windows could open for light. House keeping came by once a day, you have a tag for the handle incase you didn't want to be disturbed. The laundry room is pleasant as well you can use it 24/7. I very much appreciated this and now will be going there for my trips to see my family.

DARSHAN PATEL, General Manager at Best Western NSU Inn, responded to this review
Dear Nicholehersh Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 37144 Property Best Western NSU Inn

"Wonder Stay"

4
User 23/11/2020

This is a very nice and clean facility. The staff was friendly. The lobby and breakfast area were very clean. However, there is no privacy when using the business center. It is in an open area. Although there are signs requesting that everyone wear a mask, some staff was inconsistent in following there own guidelines.

DARSHAN PATEL, General Manager at Best Western NSU Inn, responded to this review
Dear Trek Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 37144 Property Best Western NSU Inn

"Wheelchair accessible room not wheelchair friendly"

4
hurcanekatrina, Pascagoula, Mississippi 17/11/2020

It was a good hotel except for the fact that the supposed handicap accessible room was not all that wheelchair friendly. The staff was great. We checked in around 11 pm and when we got to our room we noticed that the fridge was not working the girl at the front desk came and said that they would change it out, she tried to do it that night and we said wait till morning. In the morning I stopped by the front desk and asked about the fridge, the girl left the note but front desk hadn't looked at it yet. The fridge was swapped out and all was good. The room was not exactly big enough for the wheelchair. My husband's chair was constantly hitting the edge of the beds and there was really no where he could put his chair out of the way. They had grab bars in the tub area, but no handheld shower wand for him to be able to take a proper shower. There was no bathtub seat, either built-in or provided, again making it hard for my husband to take a proper shower. I would stay again, but I would have to bring my own bath chair next time.

DARSHAN PATEL, General Manager at Best Western NSU Inn, responded to this review
Dear Katrina Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at . Sincerely, 37144 Property Best Western NSU Inn

"Great Hotel Tahlequah"

5
User 26/10/2020

This hotel has had a complete remodel and they nailed it! Modern look with a very clean streamlined look. It's about time someone stepped up and cleaned up the neglected hotels in Tahlequah! I do recommend requesting a room on the back side of the hotel as traffic can be heard very well on the front! Beds are very comfortable and everything is excellent with the remodel. Why pay triple for Holiday Inn Express when this is just as nice now. Pool had not been finished in the remodel when I was there in late October 2020.

DARSHAN PATEL, General Manager at Best Western NSU Inn, responded to this review
Dear Stat Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 37144 Property Best Western NSU Inn

"Excellent all round!"

5
britgirl62, Oklahoma City 21/10/2020

From the moment you step inside the doors, you are met with a friendly greeting by the proprietor of the hotel. I was so struck with how clean, airy and fresh the reception area was. That impression stayed with me when I entered my room. WOW - absolutely lovely. The hotel has recently been renovated I believe ... it was all so very clean, everything had its place and the room was very spacious. If you find yourself heading to Tahlequah, you need to book at this hotel!!! All around outstanding.

DARSHAN PATEL, General Manager at Best Western NSU Inn, responded to this review
Dear Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 37144 Property Best Western NSU Inn

"Best in Talequah"

5
User 14/10/2020

First impression was how immaculate everything was. The front desk clerk welcomed us and was very friendly. Now, upon entering the room, I was very pleased to see WHITE linen. I couldn't believe I got a room this nice for a very reasonable price. The shower had no stains, so clean I soaked in the tub. The lobby is beautiful with breakfast to go, in a bag or stay in. I will definitely be back.First impression was how immaculate   everything was. The front desk clerk  welcomed us and was very friendly. Now, upon entering the room, I was very pleased to see WHITE linen. I couldn't believe I got a room this nice for a very reasonable price. The shower had no stains, so clean I soaked in the tub. The lobby is beautiful with breakfast to go, in a bag or stay in. I will definitely be back.

DARSHAN PATEL, General Manager at Best Western NSU Inn, responded to this review
Dear Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 37144 Property Best Western NSU Inn

"Absolutely nasty"

1
User 13/10/2019

The staff are very rude don't care about the customers. We checked in to our room ripped sheets 4 lights missing bulbs . Also went to take a shower at 8:30 and no hot water and no hot water in the morning either. Called the front desk and they said nothing wrong with the hot water you must turn the faucet all the way to the left I told him I'm not stupid even went down to the desk this morning and told the guy down there we still have no hot water he said sorry. The bathtub does not drain. There are holes in the wall. Breakfast sucked cereal and toast that's it. Stay away

"Ghetto Motel"

1
lisag0essh0pping, Broken Arrow, Oklahoma 18/09/2019

If you like a hotel that is run down and dirty then this is your place. The "hot" breakfast consists of bread which you can toast and packages of instant oatmeal, yogurt and fruit cups. Juice machine doesn't work. Vending machines do not work. Pool is out of order. Lights in our room did not work and the safety latch was broken on our door. Front desk attendant was not concerned with anything other than watching tv and playing on his cell phone.

"Rodeo/tribal"

4
Charlotte D, Fairland, Oklahoma 09/09/2019

Rooms were very clean and nice. Vending machines did not work. Breakfast was very poor, no coffee, no juices, only two kinds of cereal and they ran out early. Thank goodness there was a McDonald's behind the motel so ate there.

"Dirty with thin walls"

1
User 06/09/2019

Walls were thin. Every sound from neighbors was heard. We felt no privacy. There was mold all over the shower. The shower curtain rod was falling off the wall. The chair was old and dirty. There were water heaters broken down in the lobby.

"Terrible"

1
kaylaholmes49, Broken Arrow, Oklahoma 04/09/2019

I booked a 2 night stay. And your company tried to charge me $200 for 3 nights. And kept giving different reasons as to why that would happen for example I was told that was my total for 2 nights plus taxes and I told them no I even have a receipt saying $136 and I felt like I was constantly getting the run around and at one point when I called the hotel they said they couldn't find my name in their system but when I called Wyndham customer service and they called the hotel they found it I don't know why I was put through this but it was a hassle just to finally get them to give me the money they owed me. But it will take 14 days to get it which is too much. I do not recommend this hotel.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.