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Best Western Plus Hotel Premium Inn, Sunny Beach

Sunny Beach, 8240, Sunny Beach, Bulgaria - See on a map
Best Western Plus Premium Inn - Best Western Plus Premium Inn The Best Western Plus Premium Inn is ideally located in the center of Sunny Beach. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Best Western Plus Premium Inn is a 4 Star hotel, located in the heart of Sunny Beach, very close to the famous Flower Street. A few steps from the hotel you will find a wide range of establishments for shopping, gastronomy and entertainment. Our dedicated team of professionals welcomes you at the Best Western Plus Premium Inn with a friendly atmosphere and attentive services. The elegant rooms of the hotel are contemporary decorated and feature free Wi-Fi, free coffee/tea maker, large windows, air conditioning, refrigerator, satellite flat screen television, a safety box and modern bathroom with all the necessary amenities. In the hotel you will also find the breakfast area, our restaurant and City Bar located right next to the hotel's reception lounge with a calm and elegant environment. During the day, guests can enjoy the swimming pool, sun beds and poolside services with its two attractive slides as well as the kid's pool with its own slides. To make the stay more memorable and exciting, guests could play in the hotel's gambling hall, which offers more than 50 slot machines and electronic roulettes.

Best Western Plus

Hotel Premium Inn

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Coffee shop / restaurant
    Coffee shop / restaurant
  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Massage services
    Massage services
  • Multilingual staff
    Multilingual staff
  • Game room
    Game room
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Guest reviews

In partnership with tripadvisor fr
based on 226 guest reviews
NOTE ISSUED
Excellent
150
Very Good
25
Average
21
Poor
11
Terrible
19
REFER TO NOTICE
Business Business
18
Couples Couples
61
Family Family
80
Friends getaway Friends getaway
48
Solo travel Solo travel
8
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Hyvä ja siisti hotelli, good and clean"

5
Tuulairene, Helsinki 09/05/2019

Kaikki kohdallaan ja palvelu erinomaista. Specially I want To thank Martin and Heim. Their service was exellent. The situation of the hotel was quite good. It was not too far from the beach. The breakfast was also OK.

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Thank you for your recent stay at Best Western PLUS Premium Inn! What a great review you left for us and other travelers to read! Our Team works hard to ensure that our guests receive the highest level of service available and it is our pleasure to read that the effort went to by the staff to make your stay as comfortable as possible made your stay so special. Hope to welcome you back very soon. Ivan Todorov General manager

"A nice surprise"

4
danatel2017, Bucharest, Romania 08/05/2019

We've stayed, a party of 5, in this hotel 4* during the Easter holiday. It was a good choice, as the hotel seems to be new or rehabilitated. The staff was nice and helpful. The rooms were very clean as well as the bathroom. All seems to be new or very well maintained, including the restaurant and the swimming pool.The rooms have a good and comfortable size and a nice balcony. We had all inclusive, good enough. I strongly recommend this hotel, close ( 7 minutes walking) to the large beach of Sunny Beach.

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Thank you so much Dear Danatel! We are so glad to know that you like our Hotel at all and the provided services. I do hope to welcome you again. Warm regards Ivan Todorov General Manager

"Best western premium inn hotel"

5
User 07/05/2019

It was one of mine best vacations.The personal was really kind and helpful. The room was very clean. Its close to really good casinos and clubs also the hotel is near to beach. Im thankful to all of team.

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Thank you Dear Guest! We are glad to know that you had a lovely stay with us and you like our rooms and casino Our staff is passionate and caring all the way and that consistency is key to a great stay, thank you for pointing out the excellent job our team is performing. Please let us know when you will be returning to Sunny Beach, as we would love to welcome you back. Warmest regards Ivan Todorov General Manager

"5"

5
User 05/05/2019

A wonderful hotel, clean rooms and a bathroom, a nice outdoor area, a nice pool. The restaurant and the kitchen are at a very good level. Exceptionally delicious food and good local wines. I highly recommend it both the hotel and the restaurant .

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Dear Guest, We are glad to know that you had a lovely stay with us and you like our service ! We are more than happy to understand that you like our hotel and services. Our staff is passionate and caring all the way and that consistency is key to a great stay, thank you for pointing out the excellent job our team is performing. Please let us know when you will be returning to Sunny Beach, as we would love to welcome you back. Warmest regards Ivan Todorov General Manager

"Perfection"

5
E7172YF_, London, United Kingdom 05/05/2019

The best hotel in sunny beach if you are looking for a nicee place to chill out with your family or friends this is the right place. Everything was great the food bevereges and the hotel stuff attitude was great I hope I be back soon :)))

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Thank you Dear Guest! We are glad to know that you had a lovely stay with us and you like our service ! Our staff is passionate and caring all the way and that consistency is key to a great stay, thank you for pointing out the excellent job our team is performing. Please let us know when you will be returning to Sunny Beach, as we would love to welcome you back. Warmest regards Ivan Todorov General Manager

"You must visit!"

5
User 03/05/2019

Perfect hotel in the center of Sunny Beach! Everything is 2 minutes ... We strongly recommend! The staff is very polite, the food is good, the hotel is very clean ... Place for both business trip and family vacation.

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Guest, Thank you for your recent stay at Best Western PLUS Premium Inn! What a great review you left for us and other travelers to read! Our Team works hard to ensure that our guests receive the highest level of service available and it is our pleasure to read that the effort went to by the staff to make your stay as comfortable as possible made your stay so special. Hope to welcome you back very soon. Ivan Todorov General manager

"Wonderful Stay!"

5
Kmmh65, Kuwait City, Kuwait 30/04/2019

This is my second time at Premium Inn! I had a wonderful stay. I loved the food, the rooms were perfectly cleaned and smelled good everyday, perfect size, very convenient for me and my family. My children were very happy with the pool and the slides! The location itself was very nice as it's very close to the beach and the Main Street of the resort, where all nightlife attractions are found. The staff were friendly and helpful at all times. I highly recommend Best Western ! I will be coming back soon with my family!

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Thank you Dear Guest! We are glad to know that you and your family enjoyed our water slides ! In same time would like to let you know we have a new furniture all around the pool area Our staff is passionate and caring all the way and that consistency is key to a great stay, thank you for pointing out the excellent job our team is performing. Please let us know when you will be returning to Sunny Beach, as we would love to welcome you back. Warmest regards Ivan Todorov General Manager

"Amazing stay!"

5
User 18/04/2019

We had an amazing time at the property. Excellent customer service, very responsive staff and great accommodations, perfectly clean. The food is one of the best! With its top location we highly recommend it!

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Tnak you Dear Dimitar! We are glad to know that you had a lovely stay with us and you like our Food and location. Our staff is passionate and caring all the way and that consistency is key to a great stay, thank you for pointing out the excellent job our team is performing. Please let us know when you will be returning to Sunny Beach as we would love to welcome you back. Warmest regards Ivan Todorov General Manager

"Excellent vacation!"

5
User 18/04/2019

We loved that hotel. The staff was very nice, kind, polite and smiley. The room was very clean, tidy and with modern design. We will recommend the hotel to our friends and definitely we will go back. Brilliant staff, relax atmosphere and great hotel!

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Tnak you Dear Ekaterina! We are glad to know that you had a lovely stay with us and you like our rooms and design! Our staff is passionate and caring all the way and that consistency is key to a great stay, thank you for pointing out the excellent job our team is performing. Please let us know when you will be returning to Sunny Beach, as we would love to welcome you back. Warmest regards Ivan Todorov General Manager

"The best ever property on Sunny Beach"

5
Iva D, Burgas, Bulgaria 17/04/2019

Once you chose Sunny Beach for your holiday, you don't need to think any further - just book with the Best Western Premium Inn hotel - the best property there...You will indulge with modern and newly furnished room with WiFi, water and kettle, enjoy lavish buffet for all breakfast, lunch and dinner and feel at home with the warm welcome provided by the young and friendly personnel.....only one problem thought - you wouldn't want to leave.....

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Iva! Thank you for your recent stay at Best Western PLUS premium Inn! What a great review you left for us and other travelers to read! We are very happy to know that you enjoyed our Buffet table at breakfast, lunch and dinner time. I would like to let know that our Wi-Fi broadband is improved and upgraded for downloads of movies. Our Team works hard to ensure that our guests receive the highest level of service available and it is our pleasure to read that the effort went to by the staff to make your stay as comfortable as possible made your stay so special. Hope to welcome you back very soon. Ivan Todorov General manager

"Great hotel"

5
User 16/04/2019

Excellent location, very friendly and helpful staff. Spotlessly clean rooms, very good breakfast, Wifi fast and reliable - included in the price. Must be one of the very best hotels in the area. I recommend! Best regards, Kari Jaatinen Finland

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Thank you Dear Kari! What a great review you left for us and other travelers to read! Our Team works hard to ensure that our guests receive the highest level of service available and it is our pleasure to read that the effort went to by the staff to make your stay as comfortable as possible made your stay so special. Hope to welcome you back very soon. Ivan Todorov General manager

"Lovely hotel"

5
gutterballet, Sofia, Bulgaria 15/04/2019

Beautiful hotel. The staff were nice and friendly, very helpful, when needed. The rooms were spotless and comfortable. Felt very relaxed and safe within the hotel, loved the experience. The food was great.

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Dear Guest, Thank you for your visit at Best Western PLUS Premium Inn!. We are glad to know that you enjoy your stay with us and you really love the hotel and you like the rooms and the food. I do hope to welcome you again soon. Warm regards Ivan Todorov General Manager

"Best costumer service!"

5
User 12/04/2019

We visited sunny beach and stayed in this hotel for 5 nights. Everything was perfect. Specially i want to thank Martin (reception), Hasan (bartender) and Zylia (waitress). Guys, keep up the good work!

"The best"

5
Expedition375513, Sunny Beach, Bulgaria 12/04/2019

A great hotel, amazing service, a prime location near the beach. A refined ambience both in the rooms and in the common areas! I recommend! A great pool combined with an aqua park. Very good for both family holidays and business meetings.

"Beautiful hotel"

5
T5281DG_, Sofia, Bulgaria 05/04/2019

I just spend 2 nights at this hotel and enjoyed every single minute of it. Everythink was of high standarts, the staff execellent, room lovely, beds very comfortable. The location is just great. We will back again with sure

"Wonderful staff a d overal service"

5
Sava A, Burgas, Bulgaria 05/04/2019

Everything was superb, from the room to the staff. Location is excellent and easy to be reached by car. Breakfast was superb.the Wi-fi is Free and very good. Would definitely returnt to this hotellll.

"Very cordial, friendly and helpful staff"

5
User 17/03/2019

We arrived rather late at night, but got greeted with the warmest welcome! I am gluten and lactose intolerant and the hotel staff ensure I have breakfast every morning cooked and served expecialy for me. I do apprishieted the complimentary coffee in room and a parking lot.

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Dear Maria, Thank you si much for taking the time to evaluate your stay at Best Western PLUS Premium Inn! Our staff is passionate and caring all the way and that consistency is key to a great stay, thank you for pointing out the excellent job our team is performing. We do hope to seeing you soon. Warm Regards

"Sunnybeach"

5
User 17/03/2019

Was in the hotel last year, at the end of the season. My room was clean and nice with view over the pool. I became a BW member for free. The breakfast was good enough. the slides at the pool we liked a lot. The beach and centre were very near and big shop oposite the hotel.

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Iva, Thank you for your top score for your visit at Best Western PLUS Premium Inn. We age glad to know you enjoyed your stay with us and you like our central location within walking distance of many sights of Sunny Beach, the lovely room with view. Please come back soon, we would be delighted to welcome you back. Warmest regards.

"Perfect "

5
User 17/03/2019

The perfect place for a vacation. The location and the accommodations were absolutely perfect. Polite, well spoken and friendly staff. Excellent restaurant and amenities. We will come again next summer!

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear, Thank you for your top score for your visit at Best Western PLUS premium Inn! We are glad to know that you enjoy your stay with us and you like our central location within walking distance. Our staff is passionate and caring all the way and that consistency is key to a great stay, thank you for pointing out the excellent job our team is performing. Please come back soon, we would be delighted to welcome you back. Warm regards,

"Good Hotel ,excellent location"

5
User 13/03/2019

excellently located,the hotel is a 5 minute walk to the beach We received an unexpected room upgrade on arrival and were very impressed with the size of the room and amenities -the complimentary coffee was really welcome in the mornings.... The service and rooms are great too.

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear, Thank you so much for taking the time to evaluate your stay at Best western PLUS Premium Inn. We are so glad to know that we were excellent and could not fault anything. In regards to the design, please note that since your stay, we have refurbished at all seating area around the pool. We hope to welcome you very soon. Warm regards

"Thanks a lot!"

5
User 12/03/2019

Many thanks to the friendly staff! We had a problem and the staff handled it very professionally and offered a solution demonstrating understanding and compassion. I would definitely recommend this hotel

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Petya, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Great hotel"

5
User 06/03/2019

The hotel was beautiful, great location and the staff was very accommodating to all my needs. Everyone was nice and helpful. Will definitely be back! The atmosphere is nice and cozy, we spent great time.

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Daniela, Thank you so much for taking the time to evaluate your stay at Best western PLUS Premium Inn. We hope to welcome you very soon. Warmest regards

"Fabulous hotel. Would go back in a heartbeat"

5
User 06/03/2019

The staff was incredibly friendly and helpfu, pool area and restaurant were top knotch, as was the other in house Pool Bar. The genius design of the room created so much extra space which helped make the small rooms feel much larger. The feeling in the entire hotel was luxurious and we would stay there again over any other hotel in Sunny Beach.

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear, Thank you so much for taking the time to evaluate your stay at Best western PLUS Premium Inn. We hope to welcome you very soon. Warmest regards

"We absolutely cherish our 4 night stay"

5
Bili D, Ruse, Bulgaria 04/03/2019

From the minute we walked in it was full of warmth and generosity. Martin (the front office manager was just ridiculously charming) and so were his colleagues (hate myself for not writing down their names). They upgraded us to a suite (without us even asking) and put the kids right next door...perfect. From Pool Bar to suggestions to just joking around with the kids they made us feel very welcome. This place will most certainly be our choice again in Sunny beach. The water slidesr with pool is so quaint with the best sunrise. Breakfast staff also lovely and a good selection. Again most importantly they were genuinely friendly with our children which is a big plus to make us comfortable. This hotel has “great customer service” written all over it.

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Bili, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Very good hotel"

5
User 15/02/2019

Love the treatment we received. Staff very friendly and helpful and made us feel like important guests every time we interacted. 5 minutes walk to the center and to the beach. Rooms were really lovely and kept spotlessly clean. Breakfast was really good, buffet style with a really good selection

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear, Thank you so much for taking the time to evaluate your stay at Best western PLUS Premium Inn. We hope to welcome you very soon. Warm regards

"The best place in Sunny Beach :)"

5
User 12/02/2019

Very COMFORTABLE, EXCELLENT LOCATION, NICE SIZE OF THE ROOM, Cleanliness, Friendly and professional staff, very good value of money. Very nice place for a good rest. Amazing restaurant with good food :)

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Elena, Thank you so much for taking the time to evaluate your stay at Best western PLUS Premium Inn. We hope to welcome you very soon. Warm regards

"Really good and lovely hotel"

5
User 12/02/2019

It was a great time spent in the hotel! Excellent service and great hospitality! Thank you, guys,for all of your job, doing for us! And at least, very good location! Absolutely recommended this hotel.

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear, Thank you so much for taking the time to evaluate your stay at Best western PLUS Premium Inn. We are so glad to know that we were exellent and could not fault anything. In regards to the design, please note that since your stay, we have refurbished at all seating area around the pool. We hope to welcome you very soon. Warm regards

"Fabulous hotel - wonderful Christmas"

5
K8990GI_, Teteven, Bulgaria 08/02/2019

Have been to Sunny Beach at Best Western PLUS Premium Inn in December for Christmas holidays., we spend great time in very modern and luxury hotel. The food was very tasty, very friendly and helpful staff in all departments. We had a free coffee every day at the room. I would like to note the the compliment we received upon arrival in our room. Definitely back in summer .

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Gambling time !!! Beautiful CASINO , biggest jackpot and many many games! I'm so happy ! Restaurant is amazing !re"

5
User 08/02/2019

Just have been visited the hotel due to our team meeting and would to thanks to all team of the hotel for the support and assistance they provided to us. I am also astonished from the customer service in the Restaurant and the coordinator of the business hall. The wi fi is free and the safe box in room is well Every day you have a free complimentary coffee in room Come back next year again

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Warmest Regards

"GREAT HOTEL And HIGH level of SERVICE"

5
User 08/02/2019

Just been due to our team meeting treaning on November And would like to sheard my experiance And to thanks to all HOTEL team member for the profesional SERVICE And GREAT customer satisfaction. The rooms are VERY MODERN the Wi-Fi is free And VERY STRONG.THANK YOU

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Warmest Regards

"Best hotel"

5
User 24/01/2019

I have been in this amazing service hotel very beautiful and cozy hotel I disagree to visit it. This place is probably the best in Sunny Beach so I would be glad to go again this year with my friends and my family.

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear, Thank you so much for taking the time to evaluate your stay at Best western PLUS Premium Inn. We are so glad to know that we were unique and could not fault anything. In regards to the design, please note that since your stay, we have refurbished at all seating area around the pool. We hope to welcome you very soon. Warm regards

"Exceptional hotel and service"

5
User 13/01/2019

Reception team and manager could not have been more helpful. Extremely restrictive diet due to allergies was catered for, which is highly unusual (I haven't eaten in a restaurant in months). Free upgrade to a suite . WOW! Overall exceeded all expectations and we would most definitely book again if we are in Sunny Beach. I highly recommend

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Dear Petoov, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Warmest Regards

"Exceeded our expectations!!!"

5
User 10/01/2019

Wonderful hotel and staff. Everyone went out of their way to make our stay a beautiful one. We enjoyed the modern and clean room as well as free use of the minibar. We particularly enjoyed the tasty breakfast buffet which featured Spanish style foods. Our room was fantastic with a very comfortable bed. Perfect location to explore the area. I would definitely stay again.

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Dear Petya, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Warmest Regards

"Very nice hotel"

5
Гинка В, Karnobat, Bulgaria 08/01/2019

Excellent hotel. Everything that was extra foyer was spacious. The cleanliness was at the level. The restaurant at the level. The service was super. Supper was dinner and breakfast. We liked the music very much. It was a winter season.

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Dear Ginka, Happy New Year! Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Warmest Regards

"Business Trip"

5
kln280, London, United Kingdom 08/01/2019

Have been there only for one night, but definitely will come back. Have used their business center and used Wi-Fi which was free and with very good connection. The guy at Reception was very nice and polite and helped me to book a taxi for early morning. They offered me to become a Best Western Member totally for free and a bottle of wine as a compliment.

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Dear kln, Happy New Year! Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Warmest Regards

"Very nice, great location,helpful staff and concierge service"

5
User 26/12/2018

Phenomenal. Front desk staff were extremely welcoming and pleasant. Room was clean and very well kept and the bed was one of the most comfortable I've slept in. The pool area has warer slides was realy enjoyable. Loved my stay here!

Todorov_Ivan, Manager at Best Western PLUS Premium Inn, responded to this review
Dear Simon, Merry Christmas! Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Warmest Regards

"Great hotel with fantastic service and friendly staff"

4
andyinflitwick, Flitwick, United Kingdom 07/11/2018

We stayed at the Best Western Plus Premium Inn in Sunny Beach as part of a family trip to celebrate the 60th birthday of relative who lives nearby. We chose this hotel because of the good reviews on TripAdvisor and for location and price. Firstly, the rooms are as nice as described on the website. All five of our rooms were modern, clean, well-maintained with very comfortable beds. The restaurant was nice serving a good quality breakfast with lots of variety. The staff even stayed open late on the evening we arrived to serve us dinner. Now that's service! My only complaint about the hotel was that they allowed smoking in the lobby and bar which is against the law in Bulgaria but seems to be common in Sunny Beach. We would definitely all stay again if there is another trip to Sunny Beach.

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Dear Andy, Thank you for your recent stay at Best Western PLUS Premium Inn! Comments like yours is what make us keep up the good work. I would like to let you know that semi skoking and we do alowed it only at the Casino We sincerely hope to welcome you back very soon. Kind regards

"Derek morton"

5
User 30/10/2018

Staff very friendly and helpful rooms very high standard and cleanliness is faultless bar staff were the best will definitely visit again the reception staff were always happy to see us and nothing was too much of a problem

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Derek Morton, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Very nice hotel, friendly staff."

4
User 28/10/2018

We really enjoyed our stay at this hotel. Our room ( 2 adults and 2 kids), was very big, clean and comfortable. Friendly staff, specially from the reception. Good breakfast. Nice pool area. Good location.

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Gisel, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Perfect price for perfect hotel"

5
User 24/10/2018

Amazing hotel in good location. Staff is very friendly and will try to work out any little problem you may have. Food is also amazing, nice variety of choice and also tasty coffee. Pool slide is something you must try!

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Toutvydas, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Even better second time"

5
johnblade131, Birmingham, United Kingdom 20/10/2018

Our second visit, first week in September.We, had a high floor room pool view,excellent room very clean .We were given a complimentary bottle of wine nice surprise,as before very friendly staff.Breakfasts slightly better than last time,paid for some evening meals these were very good value with a good choice of meals,mostly pork but very tasty and well presented.Staff in the restaurant very friendly and hard working.Visited casino as before very enjoyable,staff so friendly and helpful .We have stayed at many hotels but the staff in this one are the best.The weather was good,a few thunder storms at night.We would like to thank everyone at the hotel for making our stay very enjoyable.Hope to visit again next year.

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear John Blade, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Sunny beach stay"

5
jaroslavnovakov, Prague, Czech Republic 12/10/2018

me with some friends went to sunny beach to go clubbing. I choose this hotel becose of the location is central. the hotel is really good, our rooms was on the last floor and we had great view to the whole sunny beach. we had breakfast included in the price, but we never managet get so early in the morning because we partied to hard in the night. but the hotel had complimentairy tee and cofee in the rooms which were life saving in the mornings.

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Jaroslav Novakov, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Satisfation guaranteed"

5
User 12/10/2018

Really friendly staff, the hotel was very clean there was always a cleaning lady brushing, polishing and vacuuming the lobby and the pool area. Our room was very comfortable furnished, we especially liked the big shower heads in the bathroom, the sensation was like getting a bath under tropical rain, lol. The breakfast was tasty, the restaurant has an excellent a-la-carte menu which offered various dishesh at good prices, we regularly ate lunch there. Overall great hotel.

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Anja N, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Nice!"

5
emma762018, Helsinki, Finland 10/10/2018

I visited the hotel with my whole family at the end of september. the resort is not so crowded then (for me that is a plus). the weather was still warm and we got really good tan. the rooms were very well furnished and the beds were the most comfortable hotel beds I had ever slept in! the staff is also very polite and helpful, and always smiling. we really liked the place. we will come back next year in may :))))

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Emma, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Superb experience"

5
User 09/10/2018

My wife and I, together with our two kids decided to give this Sunny Beach thing a try since we had quite a few friends who are repeat visitors of the resort. It was our first time in Bulgaria and it will certainly be not our last! We booked double room but upon arrival at the hotel we were upgraded to executive suite free of charge!! How cool is that?!It proved the perfect start of our holiday. The room was very clean and marvelously furnished, we did not find a single thing not to our liking! The breakfast was rich and tasty and the cocktails, offered on the pool bar were spot on! The pool has slides and our two little rascals especially enjoyed them. The hotel lies at the beating heart of Sunny Beach, only 2 min walk from the main strip, but far enough from all the noise and commotion, so we did not have any trouble sleeping. Overall we really liked the hotel and the resort itself and we are already planning to come back next year.

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Steven, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Great hotel, but not a lot to do in the rain"

3
Nickyjustwed, Plymouth, United Kingdom 03/10/2018

We stayed in an Executive Suite, it was lovely. Had a lounge, bedroom, lots of storage and was very modern. It was the end of the season when we stayed so everything was shutting down for the winter. The downside: The hotel has nothing to do (other than the casino) when the weather isn't very good, it could do with an indoor pool and pool/snooker table. The food was not to my taste but there was usually something I could eat. As it is ok to smoke indoors in Bulgaria, I found this difficult as I'm a non smoker, so the constant smell of cigarettes put me off. The good side: The staff were attentive and polite, especially the restaurant and bar staff. Would I return : no, not for me, sorry Would I recommend: yes but in high season It was a cheap deal and we got what we paid for.

Todorov_Ivan, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Nicky, Thank you for your recent stay at Best western PLUS premium Inn! We are grad that you liked our rooms and that our staff provide you good customers satisfaction service and memories. We will take a note to considering providing some extra entertainment service during the off season. We hope seeing you be our Guest again. Kind regards

"Fabulous Hotel"

5
User 01/08/2018

Just back from a week stay with a friends from Fab vacation. Lovly restaurant and food is tasty. So enjoyable pool areas. Rooms a very comfortable with great sleeping quality . Every day we received coffee in the room. I do recommend this hotel

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Geogi, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Great Hotel"

5
User 01/08/2018

Fab hotel, new and well modern room. The pool area is very nice... wonderful water slides, just great Fun.... Therebis parking lots for free, the WI-FI is free of charge is well and the reception is good. I really recomemberbthe hotel

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Asparuh, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Perfect holiday, great hotel!"

5
zoitanu, Bucharest, Romania 28/07/2018

The hotel is located in the center of the Sunny Beach, very close to the beach and all touristic places! Rooms are very big, clean, and comfortable! The staff is very very polite! A large specialty of food at dinner amd breakfast!

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Zoitanu, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Turn that bloody music down"

5
User 22/07/2018

Have already reviewed this hotel as excellent,but forgot to add the Techno music around the pool is very loud and not even pleasant all attempts by guest to turn if down are ignored so perhaps this review will work Thanks

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Dear Mike, Thank you for your recent stay at Best Western PLUS Premium Inn! The menagement of the hotels highly respect all comments and review made by our Guests. We will take it under consideration. We do hope to see you being our guest again. Warm regards

"Fab time "

5
Lisdar, Wales 21/07/2018

Stayed end of July room 209 very large back room onto side road which is cool and quiet. Large choice of breakfast hot/cold Lovely pool area with 2 big slides However only downside is coffee/tea machines are slow filling and bit of a queue and toast machine take ages to brown. But would stay her again as the staff are very polite,pleasant and informative an excellent choice.

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Lisdar, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Good location - not too busy"

3
Debbie R, Brisbane, Australia 19/07/2018

The Best Western premium inn was clean, the staff were very helpful and pleasant, breakfast was basic - our board was b&b Rooms were very nice and well layed out, only negative about the room was the pillows and bed were very firm The pool was clean and the pool attendants were very strict with the children and the water slides - which I thought was very good as some children did try to go down together which was a bit dangerous Location was about 5 mins walk to busy shops and restaurants and 10 mins max to the beach Resort was quite busy but the hotel was away from the real noise so was great to have a choice between noise and relaxing

"???? ???? "

3
User 16/07/2018

We arrived to the hotel around 11:30 but we couldn't do the check in before 2 pm . Unfortunately the hotel didn't allow us to eat inside the hotel . In addition, we asked for two room close to each other but they gave us two rooms in the same floor but not close at all. There is no free drinks available in the dinner even not water and you need to buy your drink. The room is clean and the size is ok , for 2 +1 ( we took two rooms )

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello, Thank you for your recents stay at Best Western PLUS Premium Inn! The Check-In time is after 2 PM, you may ask for early Check-In against extra charge and is upon availability! Regarding the rooms you booked - 2 Standard doble rooms, the hotel doeas not promised any rooms next to each other, There is a hotel policy for bringing food from out side in the hotel public areas. You stay basis is on Half Board and is not includes drinks on Diner. Kind regards

"Fantastic hotel."

5
User 15/07/2018

After reading some reviews on here we were slightly worried about going to stay however we could not fault this hotel. Fantastic facilities the pictures on here do not show it in its proper light. Extremely clean hotel couldn't fault the cleaners. We were charged for a bottle of wine from the mini fridge that we hadn't had they waivered this for us no problem at all. Some staff came across rude but I did think that was due to the language barrier at times. There was a lot of families staying at the hotel so don't go if you want a quiet pool side experience. Also some rude lads were staying there acting very boisterous on the slides and splashing young children sat on the side. However the staff resolved this and then closely montiered the slides. The hotel is less than a five minute walk from the strip so food places and facilities are so close. Also a 24 hour shop opposite the hotel which was great for getting water etc. The food within the hotel was also great and just what you need when you don't want to venture out. There is free WiFi for however long you stay it was fantastic WiFi could not fault it. Also you get a safe within the room with no extra charge. Beds are comfy and no sound from other guests woke us at any point. If you are going on a girls/lads holiday I would highly recommend staying here if you want a decent hotel to stay in. Hope this answers peoples questions :)

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Rachel, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Nice getaway"

4
User 15/07/2018

We booked a holiday with tui Thomas cook being that it was cheaper and flights included about 800 pound for two ppl including return flights from Gatwick transfer from bougas to sunnybeach. Staying at best western has been Surprisingly good. Nice rooms food is good staff friendly close to nite life. The only thing I would say is if u want nite life close stay here. If u want to be away from the nite life. Then choose a hotel out of town pool is good beer is cheap I would stay here again beds are a bit hard. But u do get use to it. Great holiday I. Sunny beach and great accommodation

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Manly , Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Great hotel and location "

5
User 15/07/2018

Stayed here between 2/9 July Room 609 , absolutely perfect Great room and balcony looking over the resort, rooms are spotless and all staff very friendly, love the water rides My partner and I will definitely return Thank you

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Thomas , Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Amazing stay"

5
stephenc25865, Glasgow, United Kingdom 07/07/2018

The hotel was modern, clean and the staff were really friendly and helpful whenever we had a problem. I would definitely stay here again, although only if it was an adult only party as my son was “told off” by someone who I assume was the manager for playing with toy cars on one of the tables in the lounge area at reception. Food was great and reasonably priced. On arrival we were prompted to pay 200 levs (£92) incase of damages during our week long stay, we knew nothing about this prior to arrival and even though it is stated on the hotel website we booked through Tui so had no idea about this. Overall a beautiful hotel situated walking distance to the beach, hotel interior was spotless and cleaned constantly by cleaning staff, towels and bedsheets were changed daily which was great. Overall 5 star!!

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Stephen, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Simply the best"

5
johnblade131, Birmingham, United Kingdom 01/07/2018

Visited the last week in June,very cheap T.U.I deal.This hotel is excellent ,very friendly staff on reception,check in was easy ,left credit card deposit.200 Lev (. cancelled when we left) Room was great on the fourth floor with a pool view.Room had an electric kettle so could make your own hot drinks.Very comfortable bed.Room had a balcony (smoking allowed on this) Sun on balcony in the afternoon from about 2.30 pm.Very good bathroom and shower,towels changed daily.Had a problem with T.V. and safe on 2 occasions .Both resolved within 15 minuets excellent service and very helpful staff.The breakfast was good .Pre.-Formed bacon fried eggs scrambled egg,french toast ,beans on most days,oven cooked sliced Beef tomatoes,Bread Cereals,fruit,Jam and honey cold meats,cheese,cucumber,etc (mushrooms on one day) ,Loads of choice,Better than we expected.The staff in the restaurant were very friendly and efficient.We played in the casino on many occasions (open 24 hours a day) yes its only slots but a fabulous range of machines lots of game combinations ,very enjoyable the staff cash you out on the machines (we actually won some good amounts) You get free drinks .The staff in the Casino went out of their way to be helpful.(one note you have to have your passport with you to play) Also smoking allowed. This was a fantastic holiday,could not fault anything.We will try and visit again and I recommend this hotel.(one note some of the guests at this hotel are very rude and obnoxious we saw some big rows with some French and Israeli guests at reception)The manager must be glad his staff can deal with these very very rude people.

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear John Blade , Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Fantastic base for our holiday"

4
gemmawoods74, Truro, United Kingdom 29/06/2018

We booked 7 nights B&B here through Tui and were pleasantly surprised with this hotel. It was our first trip to Bulgaria so we were quite apprehensive after a lot of reasearch about Sunny Beach, but check in was friendly and quick (although a 200 lev deposit was requested upon check in which we were not aware of beforehand). The hotel was spotlessly clean and there was a great presence of cleaning staff all the time cleaning public area, door handles, sweeping and mopping floors. Our room was a little on the small side, and after consulting the floor plan for emergency action details we realised that we had been allocated what appeared to be the smallest room on our floor, however it had all the facilities you could possibly want and to be fair we don't go on holiday to spend masses of time in the room. The room was serviced daily with fresh towels and restocked with bathroom essentials, the bedding was clean, crisp white, very welcoming in the heat! The air-con was fabulous, and allowed for a few afternoon siestas when the sun became too much. The bathroom was beautiful, and although the rainfall shower pressure was not good enough to shower properly with, the hand held addition that was attached near enough put me through the wall. Amazing! The breakfast here was a little less pleasing, but there was plenty of choice. Don't be expecting a full English, you will be disappointed if you do. The sausages are hot dog style, the bacon is more like reformed, square, folded gammon and there were no beans or mushrooms, but my husband enjoyed the French toast and there are eggs of all varieties, juices, hot drinks, cereals, yoghurt, pastries, cold cheeses and meats, olives, several bread options for toasting and both fresh fruits and compotes. One word of warning, the hot drinks machines take an age to dispense your choice, so there was always quite a long queue. The hotels location Is fantastic, being close enough to walk to all of the main action whilst still being far enough away that you aren't disturbed by it. That said, my only gripe about this lovely hotel was some of the other residents during our stay. One particular group of 6 were very loud and rude, and spent their entire stay yelling at each other from their balconies which, as they were on opposing sides of the pool, resounded throughout the entire outside space. Another large group insisted on playing loud music in their rooms with the doors open which we had to complain about at around midnight, but the management dealt with the issue swiftly and we had no further issue. Also, their policy of no glassware around the pool seems to be dependent on who is behind the bar at the time. We witnessed people drinking bottles of lager and smoking actually IN the pool. We didn't use the pool but we were always offered plastic glasses if we were in the pool area which seemed a bit contentious. Last words, we loved Sunny Beach and our experience and have booked again for September, and whilst it's not at this hotel I would have no hesitation about returning.

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear , Thank you for your recent stay with us! We sincerely hope to welcome you back very soon. Best regards

"Fantastic location "

5
User 29/06/2018

Great hotel. Very clean and 5 minutes walk from everything. Cannot fault hotel. Casino is just a fruit machine arcade though not a full casino. Beds very comfortable. Even though close to everything no noise at night from local pubs and clubs. Highly recommended

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Simon, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Mrs K.W"

4
User 27/06/2018

We recently stayed at this hotel for a family holiday of 4, a beautiful hotel extremely clean, gorgeous rooms, friendly staff. We really couldn't fault the hotel at all, if I were to be picky perhaps a little evening entertainment wouldn't go a miss, and more supervision when children are using the pool slides, a few times there were young adults messing around at the foot of the slides and my husband and daughter both bumped into them as they exited the slides. Other than that we had a great stay at the best western plus ??

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Mrs. K.W, Thank you for your recent stay at Best Western PLUS Premium Inn! Our team takes under consideration all guest comments. We do hope to seeing be our guest again. Kind regards

"Nice hotel"

3
TRAVELLER41, LONDON 24/06/2018

Just got back from 4 nights in this hotel Pros Room really clean nicely decorated although really like a city hotel in a beach resort Pool towels provided clean every day Kettle in room although no milk or spoons Really central to everything you could want Hotel staff very pleasant Everywhere in hotel very clean , cleaners working all day Cons Asked for 100 lev deposit this not mentioned anywhere , never been asked this in a 4 star hotel before Sun lounger covers need replacing Depending on who was behind the bar you either had background music or it was like being in a nightclub with blaring music that was not what the majority of the middle aged clientele wanted !! Drinks served to you in cans had to ask for a glass and ice All in all a decent hotel but quite small pool area much nicer pools around. Sunny beach itself is a story of 2 halves some is quite pleasant and family orientated and some is downright sleazy lots of sex shops side by side with normal shops , pole dancing outside restaurants on sea front , a great resort for youngsters

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear, Thank you for you recent stay at Best western PLUS Premium Inn! Our management highly respect all guests comments, reviews and suggestions. I would like to let you know that our Check-In policy is placed on our official web site on tab CHECK-IN & CHECK-OUT PROCEDURES - https://premiuminn.bg/check-in-check-out-procedures/, detailed information may be find. Our hotel police for Pre -authorization is it to provide all our guest more comfort during the stay at the hotel - ou may open a balance on your room and to put any consumption or extra services you can use. Regarding you comment for the spoons in the room - the coffee and tea is complimentary and we do proving a China ceramic cups with wold disposable mixer. Pool bar is open every day from 10 AM till 10 PM and the level of music depends from the Guest wishes and recommendations , we will take under consideration you comment. We do served drinks in cans or plastic caps due to health and safety purposes and Ice is complimentary and the guest may ask at any time. Our hotel team would like to thank you for you experience with as and we do believe to seeing be our guest soon! Have a great day. Kind regards

"Hotel"

3
William W, Oxford, United Kingdom 16/06/2018

Very nice hotel spotlessly clean with nice room but we were on bed and breakfast basis and the breakfast was a bit bland with no. Variation of food same every day. Pool was a bit small but slides were good fun. Reception staff were friendly and helpful. Overall not to bad but a good 10-15 minute walk to beach .

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear William, Thank you for your recent stay at Best Western PLUS Premium Inn! Our management highly respect all guest reviews and comments. We will take in consideration your remarks for the Breakfast buffet, in order to improve it . Looking to see you back in our hotel. Kind regards

"Lovely hotel"

4
Sonia E, Gt Sankey, Warringtonl, United Kingdom 13/06/2018

Only stayed one night at this hotel .. absolutely brilliant ... by Bulgarian standards and for the price it was exceptional ... the room was very modern clean and well furnished . Kettle and tv ( with loads of channels) were provided . The reception staff were charming and check in was very efficient. The hotel has a lovely pool with a water slide shame we weren't there long enough to use it! There was a great selection of food for breakfast both hot and cold . The hotel itself is a two minute walk from the main strip (Flower St) and 4/5 mins from the beach . We would definitely stay there again ??????

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Sonia , Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Great Place"

5
User 13/06/2018

a great place to stay in sunny beach. the managers are very kind and mindful. the place is located in sunny beach which is the best place in burgas. you can enjoy everything you want and have a good time.

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear , Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"I am in love with this hotel"

5
User 01/06/2018

We have visited Best western Premium inn once again this year.Do not be suprised ,I am telling you the best offer and hospitality service I have ever had.We have got a room on the 7 floor ,free upgraded by the hotel management room 714 is the best option for you.At all all the rooms are beautiful and well cleaned but this room is like a suite.Greetings to all members of the staff.

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear , Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Beware if you have a disability. Good hotel but let down by attitude to person with disability"

4
User 29/05/2018

Good hotel, clean, very friendly and helpful reception (Martin) and portering staff. However the Guest Manager refused to allow my mobility scooter into the hotel at night to be charged. First night the staff helped me to park the scooter in a discreet corner to allow it to charge overnight. The following morning the scooter had been removed out onto the street by the Guest Manager and was not allowed back in again. Fortunately a nearby hotel was very happy to allow me to park in their reception area but this involved an able bodied partner going to deliver and collect it. Very disappointed with the attitude of this individual Guest Manager to a person with a disability who said he was working at the direction of the owner. He was not consistent enforcing the rules. Despite signs advising no smoking and no glass in the pool area, staff were seen smoking on duty, ash trays were provided and drinks served to customers from the pool bar in glasses. I observed two glasses knocked over and broken within feet of the pool edge. The Guest Manager also stopped a small boy from playing with a small soft ball in the pool area where he was not affecting anyone else.

"Feeling as we are at home"

5
Elenita_Greeneyes, Sofia 21/05/2018

Great location, perfect service and yes, yes, yes - delicious food - Bulgarian and European cuisine. Very clean room with comfortable bed. Really love our mini holiday and we will be back again soon as possible.

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear , Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Nice nice nice"

5
User 20/05/2018

Once we entered reception we was welcomed, rooms are clean and very comfortabl. We was there with my family and kids enjoyed very much. Slides and poolside is very cool. Stuff is helpful and friendly.

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Saban, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Amazing!"

5
User 20/05/2018

Was there with my girlfriend and we loved it. There is a bar open non-stop with amazing coctails, poolside and slides are very cool. Rooms have very good interior and clean. We ordered room service and everything was pleasant.

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Feyzula , Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Premium inn"

5
lfspetrova, Stara Zagora, Bulgaria 20/05/2018

Nice and clean room, friendly atmosphere, good location. ...breakfast is like a trip around the world. ..everything. Nice holiday with kids. The hotel is full of amenities and you dont need to think of nothing

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear , Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Fabulous ??????????"

5
User 19/05/2018

Perfect hotel for holiday. Location is very good. There are 24 hour shops around. Beach is very close. And there is gambling hall on the ground floor. Staff are very attentive and helpful. I have just checked in today so until now I am fully satisfied. The bar on the ground floor is 24 hour so no problem to have a pint or shot either on the lounge or on the room.

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear , Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Not quite as advertised"

4
ronnieT3761FT, Oxford, United Kingdom 14/05/2018

Hotel was impeccably clean in all areas and the bar and reception staff were very helpful. Unfortunately the hotel did not live up to its advertisement, there were no poolside services, no mini market or shops on site, no pizza, the toddlers pool was out of action and filled with dirty water and the hotel in general was not child friendly, unless a highchair at lunch is what you call child friendly, no child play area, lots of seating in reception area which could have easily accommodated a small child area. Hotel seemed more appropriate for business people. Food was good although repetitive and lack of choice. We did have our holiday here at the start of the season and thought maybe this is why some of these things were not available but, if this is so then they should have said this in the advertisement!!!

"Fantastic hospitality "

5
User 01/05/2018

My boyfriend and I wanted a quick break before a hectic period at work and this hotel was perfect.. all the team were so helpful and friendly. The pool was small but nice with slides for adults as well as Kids. When you check in you are given cards to exchange for towels at the pool which works well.. be aware though that as soon as you vacate your beds for any length of time the towels are removed - which is ace as it stops people reserving the beds. All inclusive was well worth it as food and drinks were tasty and plentiful. Snacks between 3-5 also includes ice cream but you have to ask for it. All in all a fab stay - only downside was that the season does not start properly till mid May and so nothing in the resort was open.

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear , Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Holiday"

5
User 23/04/2018

Best place in Sunny beach, the rooms are perfect, almoust new, and the staff are very friendly. Food and drinks are very delicious, the gambling hall is the best, we won some money here! Thanks for the great holiday!

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Bozhidara, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Thank you for all lovely memories"

5
IlianaFandakova, Nessebar, Bulgaria 20/04/2018

Greate location. Excellent service. Fantastic hotel and facilities. The staff were friendly and helpful. This was our first visit and we'll be back again. Definitely worth staying in! Thank you for all the lovely memories

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Iliana, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Amazing Hotel!"

5
321Amanda123, Tel Aviv, Israel 18/04/2018

Excellent service at the hotel. Very clean and pretty rooms with big balcony. The hotel has pool with water slides and spending time there was very relaxing and fun at the same time. The resataurant was very clean and beautiful and the food there was delicious. The internet is free and with strong connection

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Amanda, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"CjwKCAjw2dvWBRBvEiwADllhn3GwgbY9ia1KdK6G2ga9L1Q_mBcWCteX49lz1dl5lOFwTE5ojQdOUxoCAuoQAvD_BwE"

5
User 18/04/2018

Best place i ve ever been. I had some wonderful time there :)))!!! The have a really good decorated hotel and wonderfull food and beverages.If you are looking for a quiet place to chill out with your family or friends sunny beach is the right place now.

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear , Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Amazing"

5
PepsDonnely, London, United Kingdom 14/04/2018

The rooms are perfect with a big balcony and comfortable beds , the staff i very polite speaking English very well and will help you with information about attractions and sight seeing i will fir sure recommend this place to my friends...!!! :)

IvanTod, Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Peps Donnely, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Great hotel"

5
User 13/04/2018

We are very astonished from the service at the hotel. Very clean and pretty. We have been spend few night at the bar really enjoyed. Nice pool with water slides. The internet is free and with strong connection.

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Mina G, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"BEST WESTERN PLUS Premium Inn"

5
User 09/04/2018

I had really fantastic stay in the hotel ,very good place to spend the holiday. Excellent higiene and service . The food is wonderful and varied. My stay at the hotel was very nice, I recommend it to other people . THANKS !!!

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Very nice hotel and staff"

5
Diana_DD_80, Bucharest, Romania 08/04/2018

Very nice!we spent the Ortodox Easter here and everything was perfect. The staff is very friendly, the rooms are big and clean. The food was very good. The hotel is located near the center. The beach is very close (5 minutes walking)

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Diana, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Amazing hotel! Lovely family vacation"

5
User 07/04/2018

I just got back from Sunny Beach, Bulgaria after spending a week at this lovely hotel. Sunny Beach looks like a ruin this time of year, so I would recommend visiting during the summer, but other than that- our trip was perfect. We were traveling as a family, with 2 small children and a baby. The room was clean, almost new, clean carpets, toiletries and beddings. The staff was so nice and patient, even when my little trouble makers were running around the restaurant area during breakfast. Great room service!! Loved the club sandwiches :) Thank you for a lovely visit! Will definitely recommend to everyone, and hopefully return sometime in the summer :)

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Natali , Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Perfect vacation!!! "

5
User 05/04/2018

We have been to this awesome hotel during our vacation in april. The crew was amazing to as especially Martin Gochev and Haim Barak. The room was perfectly clean as much as enything else. For the money i paid i received much more. Even the food was fantastic... We will definitely come back at the summer!!!

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Noam, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards

"Best Western PLUS Premium Inn"

5
User 27/02/2018

Very nice hotel ,very good place to spend the holiday. Excellent higiene and service . The food is wonderful, varied.My stay at the hotel was very nice, I recommend it to other people THANKS FOR GREAT HOLIDAY!!!.

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Anton, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards.

"a warm welcomed experience"

5
Zdrafchitu, Nessebar, Bulgaria 27/02/2018

I had really fantastic stay in the hotel. The wonderful atmosphere of tidiness and comfort is combined with the responsive and polite personnel. Moreover, I had an access to all facilities presented there, where I enjoyed the well maintained swimming pool the most. Thank you for your hospitality!

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Sir / Madam, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards.

"???"

5
alisse2018, Burgas, Bulgaria 27/02/2018

Nice place to stay for a vacation. Good location and comfort room. We were only for two nights, but enjoyed hotel and the resort. have played in the casino and won money, so next year agian ??so next year again, but will stay for longer to enjoy the slides and the beach

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Sir / Madam, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards.

"Great Hotel"

5
User 26/02/2018

The hotel is clearly new and very modern.I like the food and the athmoshere in the restaurant . My kid enjoyed the kid`s pool. It`s near to beach and differnet restourands and shops. I reccomend the hotel for family vacation

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Sir / Madam, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards.

"Mr Veselin Georgiev "

5
User 23/02/2018

A great hotel, friendly and friendly staff, excellent room conditions. Absolutely diverse and delicious food. I wish you all the best, I look forward to our next meeting. I will strongly advise you, you were great.

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Mr Georgiev Thank you for your recent stay with us! What a fantastic review you left for us. Thank you sincerely and we hope to welcome you back in the very near future. Best regards.

"Nice place"

5
Sava A, Burgas, Bulgaria 10/02/2018

We were with children for a few days! Very good hotel, great location. The food is wonderful, varied. The rooms are large and clean. The staff is great. I recommend visiting this great place! THANKS FOR GREAT HOLIDAY!!!

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Sir / Madam, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards.

"Quite "

5
User 10/02/2018

I would like to share my experience of my stay at this hotel.It was during Christmas and New year.We bought a Christmas package and stayed in Premium in until 02.01.2018.I and my party choose this hotel because of my previous stay in the past summer where I had a wonderful vacation.I have never been to the Sunny beach through the winter but after a long discussion with my friends finally, we have got a decision buying the Christmas offer.It was amazing that the staff of the hotel has remembered all of our party.We received a free upgrade to Family suits as we have paid for a standard type of Roms.The food was one of the best I have ever met, the apartment was spacious and clean enough big to welcome more than 6 people.I felt my self as at home and will visit the hotel in the future.

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Sir / Madam, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards.

"Great time!"

5
hvivanov, Varna, Bulgaria 04/02/2018

The hotel is greatly located, close to all the attractions and the amenities Sunny Beach has to offer. The hotel is very clean, the staff are extremely courteous and the Aqua park is of a world class.

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear, Thank you for your resent stay with us! We really appreciate your comment and hope to welcome again. Kind regards!

"Amazing stay"

5
miglenkolev, London, United Kingdom 11/01/2018

We stayed in The Hotel 4 nights. It was an amazing stay. Rooms are big and have comfortable bed, the food in the restaurant is always fresh. Staff is very friendly and professional, always ready to help. We will definitely be back!

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Sir / Madam, Thank you for your recent stay with us! Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards.

"The Best Hotel in Sunny Beach"

5
Don_Venconi, Sofia, Bulgaria 11/01/2018

The hotel was fabulous! The really enjoied our stay in Best Western PLUS Premium Inn. Once you enter the hotel from the busy days you can instantly feel in whole different world of tranquility. The room was quiet, spacious and well decorated, the bed was super comfy, the bathroom was amazing, the stuff were welcoming nice and helpful. The pool are is amazing as well. We appreciated the minbar, the 24/7 reception and the luggage store.

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Hello Dear Don, Thank you sincerely for your perfect evaluation of your stay with us. Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards.

"Amazing stay"

5
User 03/01/2018

Amazing stay ! Helpful staff, really central good location and overall very clean hotel. It is right next to the shopping street but located in a less 200 m to the beach, whicj is just great. Furniture isnew, breakfast is also quite good with everything you need. It has an amazing pool area, even there is a water slides ! For it's central location and everything, price is very good in comparison.

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Dear Sir, Thank you for you review and your perfect evaluation of your stay with us. Comments like yours is what make us keep up the good work. We sincerely hope to welcome you back very soon. Best regards !

"Xmas Eve stay"

5
User 27/12/2017

Brilliant Hotel, very modern, lovely food and lovely staff, highly recommended .great position casino attached if your into that, All Inclusive package brilliant.well worth a stay or holiday, free parking.

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Dear Sir, Thank you for you review and you recent stay with as! We hope to see you again. Marry Christmas and Happy new year! Kind regards

"One of the finest hotels in area.."

5
Georgi A, Pomorie, Burgas, Bulgaria 29/10/2017

Suburb hotel with modern style..located only 5 min From the beach and less to center area.all facilities are new.Staff is friendly and polite...good value for you money. Im definatly will come back again here. thanks Regards Georgi.A

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Thank you for your review! We are looking to see you back!

"Unforgettable vacation"

5
User 29/10/2017

I would like to say that my stay at Premium inn was amazing.I enjoyed the food,always well cooked and prepared,large variety of meals.The staff at the reception was always polite and most importantly always smiling.The rooms were being cleaned every single day.If I visit Bulgaria again,I will definately be in Premium inn.

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Thank you for your review! We are looking to see you back!

"Nice new hotel"

5
User 29/10/2017

The hotel is new and modern.Very good center location.The rooms are clean and nice.Very friendly staff.A visit to Old nesseber is a must. Try Mexicano restaurant good food good price.My wife loved it.

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Thank you for your review! We are looking to see you back!

"Great stay"

5
User 28/10/2017

We really enjoyed our stay. Great cusmomer service and attitude. The restauran is modern and food is really nice. We spend a good time at the pool a d a lots of fun on the water slides The rooms a prery nice and new with modern amenities

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Thank you for your review! We are looking to see you back!

"Didn't enjoy the stay"

2
Sabina S, Poland 26/10/2017

We came to the hotel at time of evening meal, and just to find out the hotel doesn't have a parking. Actually most of the hotels doesn't have parking, but the site where we booked room said differently. Anyway the parking was and old and unfinished buildinf few minute with car away. With different price, but this isn't even that bad. When we finnaly went to reastaurant we also found there is no free drink for the meal, but those paid ones were only from the fridge, which upset me even more. And when I didn't know about it all and asked for a glass for the drink one man from the kitchen asked me why I need it and then repliem with 'didn't they tell you in the reception?'. I knew I won't like it. The room was nice, big and pretty, but it had shared balcony on the first floor (or ground floor, not sure) so we asked for a different one. After waiting whole hour for new room with smaller bathroom and separate balcony we found out the hotel is built in U letter, so all the people that want to scream from one room to another have a perfect possibility and use it no matter of the time. The lady at the reception seemed tired of peple wanting something else, asking questions and after all she was very nice. I want to also mention there was a lot of people from Turkey, I felt a little like in Turkey vacation.

IvanTod, General Manager at Best Western PLUS Premium Inn, responded to this review
Dear Sir/Madam, Thank you for you review! We are glad to hear that you have satisfied with our rooms. We regret to know that the your recent stay at Premium Inn Hotel was not as expected by you. Further to your comments regarding the parking lots, we would like kindly to advice you that the hotels offers defenatlly that located in in a back side, upon request you may use is well a valey service. The Dinner time in the hotel is from 6 PM till 9 PM on the buffer if is prepaid and ilcludes and the food, all type of bevarages a agans charge. We would like to thank the guests for their recent stay and would like to have the chance to accommodate them again and prove the highest level of service at Premium Inn Hotel. Kind Regards,

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